• Support HRBP in all administrative matters across the full spectrum of HR functions
• Support onboarding and offboarding matters
• Collate HR data and update staff information databases for reporting/ analysis
• Handle reclass / financial matters
• First point of contact to provide professional advice on the interpretation of HR policies and procedures, employment legislation and processes
• Work closely with NTU’s Shared Services team on the search for talents and recruitment agencies for temporary hiring requests
• Responsible for new appointment/re- appointment/renewals of staff contracts on a timely basis
  Liaise with People Managers and grant administrators for manpower budget/costings to ensure available funding for hiring
• Coordinate EOM reports for billing, audit purpose
• General admin matters

Elsa Fontanne (CEI No. R24124496)

Recruitment Consultant

Contact Number: 67860100

Email Address: [email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

Job Responsibilities

• HR Operations Support:Ensure the smooth running of HR operations in alignment with local labor laws, statutory regulations, and internal HR policies and procedures.
  Provide operational HR support for recruitment, new hire onboarding, offboarding, payroll, employee welfare benefits, and HR administrative tasks.
  
• Employee Engagement and Program Development:Contribute to the development, roll-out, and monitoring of HR policies, employee engagement initiatives, and other programs that align with the company's values and behavioral standards.
  Support the implementation and tracking of employee training and development programs.
  
• Employee Relations and Consultative Guidance:Serve as the first point of contact for employee relations matters, providing guidance on HR policies, practices, and resolving disputes or grievances.
  Collaborate with the Senior HR Operations Specialist to investigate and mediate employee concerns.
  
• Payroll and HR Data Management:Ensure accurate and timely submission of monthly payroll reports to the local payroll vendor and the Finance team.
  Maintain and ensure the accuracy of HR data, including personnel files, work pass applications, and employee records in HR databases (SAP, SuccessFactors, e-Leave Management System).
  
• Recruitment and Talent Acquisition:Support recruitment efforts in alignment with the organizational manpower plan, ensuring timely staffing and seamless onboarding of new hires.
  Assist in recruiting events such as career/job fairs, and participate in industry talks, conferences, and university recruitment events.
  Collaborate with the Senior HR Operations Specialist in implementing effective recruiting strategies.
  
• HR Reporting and Analytics:Assist in the preparation and submission of monthly, yearly, and ad hoc HR reports, including internal and external HR-related surveys.
  Monitor HR metrics and suggest improvements based on data-driven insights.
  
• Continuous Improvement of HR Processes:Identify opportunities to improve HR processes, policies, and strategies, focusing on innovation and operational efficiency.
  Support ongoing HR initiatives and collaborate with HR team members on HR projects.
  
• Relationship Management:Build and maintain strong relationships with employees and key internal and external stakeholders.
  Provide consistent and reliable HR service delivery and support the HR team's efforts in creating a positive employee experience.
  
• Compliance and Policy Adherence:Ensure HR practices adhere to all relevant local labor laws, company policies, and regulatory standards.
  Support the timely renewal of work passes and other compliance-related tasks.
  

How to Apply:

Interested applicants, please email your resume to [email protected]

please note that only shortlisted applicants will be contacted

Clara Crystal Lim Tyn Wei

CEI No: R23117784

Recruit Express Pte Ltd

EA Licence No: 99C4599

Responsibilities:

• Identify and assess potential candidates

• Conduct interview and manage selection procedures

• Design job descriptions and interview questions

• Organize and attend recruitment events

• Lead discussions in quarterly and annual hiring needs by department

• Foster long-term relationships with past applicants and potential candidates

• Involve actively in Human Resource activities with regards to Hiring and Managing of potential candidates

Requirements:

• A levels

• Candidates with strong track record in sports or co-curricular activities will have an added advantage

• Candidate with great team spirit, persistency, good communication and interpersonal skills are welcome to apply

Interested candidates please send in your resume to:

[email protected]

EA Personnel: Valerie Yong Kian Fung

CEI No.: R1103704

Recruit Express Pte Ltd, EA License No.: 99C4599

Senior Assistant Manager (HR Business Partner) - AHP Portfolio

Location: Jurong ( Hospital Govt Sector )
Salary: Up to $5K (Based on Experience)
Employment Type: Full-Time, Permanent

Key Responsibilities:

Manpower Planning & Operations:

• Support manpower planning, project hiring needs, and collaborate with the Talent Acquisition team.
• Provide guidance on performance management and people-related issues.
• Advise and implement HR policies and improve HR processes to ensure compliance with regulations.
• Conduct exit interviews to gather insights on employee satisfaction and retention.
• Manage mass renewals for practicing certificates for AHPs/Pharmacists.
• Prepare HR-related reports for departments and stakeholders.

Compensation & Benefits:

• Partner with the Performance & Reward team for promotion and annual appraisal exercises.
• Address employee queries related to compensation and benefits.

Talent Management & Employee Development:

• Work with the Talent Management Specialist and HODs on talent identification and succession planning.
• Develop career progression opportunities for high-potential staff.

Employee Relations & Engagement:

• Provide advisory support on staff disciplinary issues and grievances, including investigations.
• Recommend interventions to improve employee engagement and satisfaction.

Additional Duties:

• Assist with secondment agreements and coordination of meetings.
• Support annual budgeting and submission of accruals.
• Contribute to on-the-job learning and share HR best practices.

Job Requirements:

• Education: Bachelor’s degree in HR, Business Administration, or related field. Post-graduate qualifications or IHRP-CP certification is a plus.
• Experience: Minimum of 4-6 years of HR generalist experience. Healthcare experience is advantageous.
• Skills: Proficient in MS Office (Excel, Word, PowerPoint). Familiarity with SuccessFactors HRIS is a bonus.
• Knowledge: Strong understanding of HR operations, Employment Act, and related legislations.
• Attributes: A team player with excellent interpersonal skills and the ability to influence others. Capable of working independently and managing multiple tasks in a fast-paced environment.

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026

Email : [email protected]

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Senior Assistant Manager (HR Business Partner) - AHP Portfolio

Location: Jurong ( Hospital Govt Sector )
Salary: Up to $5K (Based on Experience)
Employment Type: Full-Time, Permanent

Key Responsibilities:

Manpower Planning & Operations:

• Support manpower planning, project hiring needs, and collaborate with the Talent Acquisition team.
• Provide guidance on performance management and people-related issues.
• Advise and implement HR policies and improve HR processes to ensure compliance with regulations.
• Conduct exit interviews to gather insights on employee satisfaction and retention.
• Manage mass renewals for practicing certificates for AHPs/Pharmacists.
• Prepare HR-related reports for departments and stakeholders.

Compensation & Benefits:

• Partner with the Performance & Reward team for promotion and annual appraisal exercises.
• Address employee queries related to compensation and benefits.

Talent Management & Employee Development:

• Work with the Talent Management Specialist and HODs on talent identification and succession planning.
• Develop career progression opportunities for high-potential staff.

Employee Relations & Engagement:

• Provide advisory support on staff disciplinary issues and grievances, including investigations.
• Recommend interventions to improve employee engagement and satisfaction.

Additional Duties:

• Assist with secondment agreements and coordination of meetings.
• Support annual budgeting and submission of accruals.
• Contribute to on-the-job learning and share HR best practices.

Job Requirements:

• Education: Bachelor’s degree in HR, Business Administration, or related field. Post-graduate qualifications or IHRP-CP certification is a plus.
• Experience: Minimum of 4-6 years of HR generalist experience. Healthcare experience is advantageous.
• Skills: Proficient in MS Office (Excel, Word, PowerPoint). Familiarity with SuccessFactors HRIS is a bonus.
• Knowledge: Strong understanding of HR operations, Employment Act, and related legislations.
• Attributes: A team player with excellent interpersonal skills and the ability to influence others. Capable of working independently and managing multiple tasks in a fast-paced environment.

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026

Email : [email protected]

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Job Scope:

• Perform the full spectrum of recruitment activities e.g. screening, shortlisting, interviewing, and recommendations for successful placement
• Arrange for onboarding and administer of employment contract
• Other duties as assigned

Requirements:

• Min A levels and above
• No experience required

Angela Teh Ling Wei (CEI No.R1104464)

Contact Number:67860100

Email Address:[email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

We are hiring a Human Resource Intern to be outsourced to our clients from reputable healthcare organisations.

Apply now!

Jobscope

- Handle recruitment support - interview, screening, document collection, etc

- Handle administrative duties

- Assist in job advertisement posting and attraction of talent

- Support in internal recruitment

- Other ad hoc duties assigned by supervisor

Requirements

- Min A Level/ Diploma/ Degree in any related course of studies

- Experience in HR, Admin, Call Centre, Customer service

- Candidates without experience are welcome to apply as training will be provided


All Interested candidates are invited to email your resume in MS Word format to:

[email protected]

Please include your full working experience, education background, notice period, expected salary.

Sheryl Tan
Outsourcing Team
Recruit Express Pte Ltd
Company Reg. No. 199601303W | EA License Number: 99C4599

We regret to inform that only suitable candidates will be shortlisted for an interview.

About Us:
From business process re-engineering to global business expansion for Japanese corporations, Abeam Consulting has served our clients through more than 40 years of growth. With our vision of being the No. 1 global consulting firm from Asia, ABeam Consulting helps our clients take on the challenge of business transformation. With 4,400 consultants in Japan, and 3,100 in overseas offices concentrated in Asia, our 7,500 consultants and global alliance partners provide truly comprehensive services.

Job Summary:
We are seeking an SAP BTP Functional Consultant to design and implement HR solutions that enhance SAP SuccessFactors using SAP Business Technology Platform (BTP). The role focuses on integrations, extensions, and analytics to improve HR processes and efficiency.

Responsibilities:

• Develop and deploy custom SuccessFactors enhancements using SAP BTP (Extension Suite, Fiori/UI5).
• Implement integrations between SuccessFactors, S/4HANA, ECP, and third-party systems using SAP Integration Suite (CPI).
• Collaborate with HR stakeholders to gather requirements and provide technical documentation.
• Ensure solutions comply with security and data privacy standards.
• Develop and deploy custom SuccessFactors enhancements using SAP BTP (Extension Suite, Fiori/UI5).
• Implement integrations between SuccessFactors, S/4HANA, ECP, and third-party systems using SAP Integration Suite (CPI).
• Collaborate with HR stakeholders to gather requirements and provide technical documentation.
• Ensure solutions comply with security and data privacy standards.

Requirements:

• Experience: 5+ years in SAP HR/HXM consulting, with 2+ years in SAP BTP.
• Technical Skills: SuccessFactors, BTP services (Integration Suite, Extension Suite)
• Certifications: SAP BTP and SuccessFactors certifications preferred.
• Soft Skills: Strong communication, problem-solving, and stakeholder management.

Why Join Us
At ABeam Consulting, we place a strong emphasis on collaboration, and helping our employees grow and develop their skills, offering a supportive and empowering work environment. With a presence in multiple countries and a diverse range of clients, Abeam Consulting offers an exciting and dynamic workplace for individuals looking to build a career in consulting. Abeam Consulting has also recently joined SAP’s regional strategic partner initiative as their first regional partner in the region and has also been recognized by UiPath as a Diamond Partner in providing RPA solutions. With such accolades, we aim to continue driving enterprise and digital transformation initiatives in order to transform the way people work and communicate in the digital age. In addition, our industry team is working tirelessly in order to bring more solutions to the banking and finance sector.

We regret only shortlisted candidates will be notified.

Responsibilities

• Work with stakeholders and handle organisation’s learning and development needs
• Develop organisation’s overall learning plan and conduct learning needs analysis
• In charge of annual training budget
• Source and handle external partners regarding learning and development matters
• Develop and update employee orientation materials
• Conduct employee orientation
• Monitor employee training calendar and coordinate internal and external training programs
• Gather post training feedback and monitor effectiveness of training programs
• Perform additional tasks as needed.

Requirements:

• Possess a Degree in HR or equivalent
• Minimum 5 years of relevant experience in Learning & Development and HR Operations
• Strong ability in handling confidential and sensitive information
• Possess excellent communication skills and able to communicate well with stakeholders

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: L65W97RW

Responsibilities:

• Collaborate with various internal/external stakeholders to develop, promote and implement Health Promotion/Intervention programmes and services for staff to improve their health status and well-being.

• Plan and organise various hospital level health, sports and social recreational activities events

• Analyse post health screening data to implement needs-based health promotion and intervention programmes. Track pre-post programme results to ensure successful health outcome.

• Engage and motivate staff to take charge of their health and overall well-being.

• Undertake the Secretariat roles for both Workplace Safety & Health Council plus Well-being Committee to support the hospital efforts in the development and implementation of the workplace safety and health framework as well as promote staff wellness

• Support the Department’s digitalization efforts to improve connectivity with staff in accessing well-being initiatives and programmes.

• Manage and ensure smooth running of the hospital’s sports and social recreational facilities

• Plan and promote cluster level social/sport activities/competitions to encourage staff interaction & bonding amongst all institutions e.g. Bonding Activities

• Assist with any other ad-hoc duties as required.

Requirements:

• Degree in Health Management & Promotion (Health Services Management, Sports & Wellness Management etc) will be an advantage.

• Able to work independently with strong interpersonal skills and service-oriented mindset.

• Proficient in MS Office Applications

• Experience in conducting health and sports programmes would be an advantage.

For interested candidates, please send your most recent and updated resume to [email protected]

WA me at http://wa.me/+6598326219 or tele me at @sallytsin

Alicia Cheong Ling Wei

R1104785

Recruit Express Pte Ltd

EA License No. 99C4599

Key Responsibilities:

• Source candidates through various channels, including job boards
• Conduct interviews and assess candidate qualifications.
• Collaborate with hiring managers to create job descriptions and define candidate profiles.
• Maintain accurate records of candidates and recruitment metrics.
• Build and maintain relationships with candidates and hiring managers.
• Stay updated on industry trends and best practices in talent acquisition.

Qualifications:

• A-level/Diploma/Degree holder in any field
• Keen interest in Talent Aquisition HR
• 1 to 1 mentorship

TELE me at @renovatingmyhouse or WA me at https://wa.me/+6586882353 NOW!

Interested candidates, please submit your resume to [email protected]

Celine Liew

Outsourcing Team

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Internally Recruit Express are looking for Temp Consultants

• Responsible for the assisting with recruitment cycle from getting details from candidates for their resumes to helping to communicate offers to candidates
• Assisting with submissions and checking of documents
• Coordination of interviews for candidates

Requirements:

• Min. Diploma / Degree in any Discipline, preferably in Science (Nursing, Chemistry, Applied Science, Lifescience, Business, Human Resource, Business Management etc)
• High Optimism and a Never-say-die attitude!
• Resourceful, motivated and persistent
• Dedicated, committed and responsible individuals
• Great team spirit, persistent, good communication and interpersonal skills
• Being passionate about meeting people is essential, you must enjoy meeting and interacting with diverse sorts of people as well as interested to foster closer relations with your clientele and candidates
• For successful candidates, Recruit Express offers an attractive remunerations, comprehensive training and a dynamic working environment and exciting opportunities to develop a rewarding career!

Interested candidates please send a copy of your resume to [email protected]

Denyse Nicole Tan Shuqin

Recruit Express Pte Ltd

C.E.I Registration No.: R1333503

EA License No. 99C4599

• Position: HR Admin Executive
• Location: Gul Road (Company Transport Provided: Woodlands, Bukit Batok, Choa Chu Kang, Jurong East, Boon Lay)
• Working hours: Monday to Friday (8am - 5.30pm)
• Salary (commensurate with experience): Up to $4,000 + Performance Bonus (3-6 Months) + Flexi Benefits + OT pay (if required)
• Duration: Permanent
• Industry: Marine & Construction Engineering (Listed & MNC Company)

Main Responsibilities:

• Assist in Career Conversion Programme (CCP) and HR project
• Assist the funding grants and Employee Benefits programmes
• Handle insurance claim for work injury, GHS, etc
• Administer full-cycle of scholarship programmes
• Support in talent development programme to support company’s retention / growth and succession planning
• Any other ad-hoc duties assigned

Requirements:

• Bilingual in both English and Mandarin to converse with Mandarin speaking clients
• Minimum Diploma in any field
• At least 1 year of relevant experience required
• Proficient in Excel and HR policy writing

Email to: [email protected] for more information.

Do visit www.facebook.com/search.personnel and https://www.instagram.com/search.personnel for more job listings and career tips!

***We do not charge our candidates any referral fee nor bind them with any contract.***

Abby Pang

Deputy Consulting Director (APAC)

Reg no.: R2093867

EA No: 13C6684

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

Responsibilities:

• Coordinate and manage HR projects, ensuring alignment with strategic goals, timely completion, and adherence to budgets.
• Support internal audits, ISO certifications, and SEDEX compliance by developing action plans, addressing gaps, and ensuring readiness for assessments.
• Drive sustainability initiatives, including EcoVadis performance tracking and CSR programs, aligning them with the companys values.
• Build strong relationships with stakeholders, fostering transparency and accountability throughout project lifecycles.
• Develop and maintain dashboards, reports, and documentation to track project performance and key HR metrics.
• Contribute to employee engagement and well-being programs linked to sustainability and CSR initiatives.

Requirements:

• Diploma or Bachelors degree in Human Resources, Business Administration, or a related field.
• Certification or experience in HR, project management, or sustainability frameworks (e.g., ISO, SEDEX) is an advantage.
• Strong organizational and communication skills, with attention to detail and a proactive attitude.
• Familiarity with Microsoft Office 365; knowledge of HR or project management software is a plus.

Tyson Jay Management Pte Ltd | EA License No.: 24C2479

Ivan Lim | EA Personnel No.: R1109856

• Plan, execute, and deliver corporate development and HR-related projects.

• Assist with corporate events, marketing campaigns, and employee activities.

• Design and update corporate profiles, brochures, and presentations.

• Ensure seamless coordination across stakeholders to achieve project success.

• Contribute to various HR projects and initiatives as needed.

• Administer corporate gifts, awards, and incentives.

• Assist with HR functions, including recruitment and employee relations, as required.

Elsa Fontanne (CEI No. R24124496)

Recruitment Consultant

Contact Number: 67860100

Email Address: [email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

Our esteemed client, an established MNC, is searching for a Customer Service Officer:

Job Responsibilities:

• Manage current and new customer accounts with professionalism and efficiency.
• Handle inbound and outbound phone calls to provide timely assistance.
• Deliver exceptional customer service and maintain positive relationships with customers and vendors.
• Address customer inquiries and resolve issues effectively.
• Prepare and issue shipment quotes and coordinate shipments as per customer requirements.
• Multitask efficiently using various workspace tools and computer software.

Job Requirements:

• Strong communication and interpersonal skills to engage with customers and stakeholders.
• Exceptional problem-solving abilities and a proactive approach to customer needs.
• Proficiency in multitasking and working with computer software programs.
• A positive attitude, strong sense of responsibility, and team-oriented mindset.
• Prior experience in customer service or coordination roles is an advantage but not mandatory.

Additional Information:

• Salary: Up to SGD 2,800 + VB ( 1 Month )
• Working Location: Jurong East
• Working Hours: 5 day work week, 8:30am - 5:30pm

For interested parties, kindly click on "APPLY NOW" or send in your resume in MS Word format to

[email protected]

*We regret that only shortlisted candidates will be notified*

TSTAR Recruit Pte Ltd| EA Licence No:22C1039| Co.Reg.No.202207088Z| EA Registration No.: R1767370 (SIA KAI SING)

• Carry out the duties required as site supervisor under the Building Control Act and Regulations or other duties as required by other Authorities;
• Conduct site inspections and review, evaluate & assess method statements in relation to the project;
• Supervise and enforce site quality control;
• Responsible for the co-ordination of site works to ensure construction safety;
• BCA registered with recognized Degree in Civil / Structural Engineering;
• Recognized Degree / Diploma from recognized tertiary institution;
• Registered with IES;
• Minimum of 3 - 5 years relevant experience in the supervision of works similar in nature to the civil works;
• Prior LTA project experience is an advantage;
• Only Singaporean / SPR need apply.

Your are expected to be a determined and hardworking individual.

If you have no relevant experience or is a housewife, we expect you to learn fast and adapt quickly.

**And you must have a preference to work from home.

Job tasks include:

- communicating with new prospects and arrange sales appointments

- follow up with existing clients to ensure they are happy with our service

- coordination work between sales and administration service

- you are expected to work FROM HOME, so you must be disciplined and independent.

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

ReplyForward

• Creating, communicating, and implementing the organization's vision, mission, and overall direction.
• Leading the development and implementation of the overall organization's strategy.
• Soliciting advice and guidance, when appropriate, from a board of directors.
• Formulating and implementing the strategic plan that guides the direction of the business or organization.
• Overseeing the complete operation of an organization.
• Evaluating the success of the organization in reaching its goals.
• Looking at potential acquisitions or the sale of the company under circumstances that will enhance shareholder value.
• Make high-level decisions about policy and strategy.
• Act as the primary spokesperson for the company.
• Create an environment that promotes great performance and positive morale.
• Oversee the company’s fiscal activity, including budgeting, reporting, and auditing.
• Work with senior stakeholders, chief financial officer, chief information officer, and other executives.
• Assure all legal and regulatory documents are filed and monitor compliance with laws and regulations.
• Work with the executive board to determine values and mission, and plan for short and long-term goals.
• Identify and address problems and opportunities for the company.
• Build alliances and partnerships with other organizations.
• Oversee the day-to-day operation of the company.

Requirements:

• At least 15-20 years of experience in Management roles.
• Familiar with chemicals, chemical products etc.
• Strong communication and interpersonal skills.
• Ability to handle multiple projects and good organization skills.
• Analytical, able to work independently, results-oriented, resourceful, and pro-active.
• Have a strong sense of responsibility, enterprising spirit and good professional quality.
• Bilingual with proficiency in English and Mandarin to liaise with clients.

Requirements

• Candidate must possess at least Professional Certificate in Engineering (Environmental/Health/Safety) or equivalent.
• At least 3 Year(s) of working experience in the related field is required for this position.
• Preferably Non-Executive specialized in Engineering - Environmental/Health/Safety or equivalent.

Responsibilities

The role of an Environmental Control Officer (ECO) is basically to look out for conditions/ situations in construction sites which cause environmental health problems or are likely to cause environmental health problems. He should report these conditions/ situations to the contractor together with recommendations on remedial measures to be taken to prevent recurrence.

The main areas where the ECO should pay attention to are as follows:

• Disease-bearing insects and rodents
• Proper disposal of construction waste
• Noise, air and dust pollution
• Earth littering
• Siltation of drains
• Food hygiene in canteens
• Any other environmental health matters

Job descriptions:

• Ensure that the strategy accommodates multiple product lines and markets.

• Stay ahead of industry trends, shifting consumer preferences, and emerging global supply chain dynamics.

• Overseeing the sourcing, procurement, and distribution of products. This involves managing relationships with suppliers, logistics, and inventory control to ensure smooth operations across various product categories.

• Ensuring that business operations are efficient, cost-effective, and scalable, given the wide range of products.

• Ensure financial health through effective budgeting, forecasting, and financial reporting.

• Setting sales targets, pricing strategies, and margin expectations across different product lines to ensure sustained profitability.

• Manage relationships with wholesale buyers, distributors, and retailers

• Recruiting top talent for key roles, ensuring that employees are well-trained in handling various aspects of the business, including product knowledge, logistics, and customer service.

• Oversee talent acquisition, development, and retention strategies.

• Build and maintain strong relationships with clients, suppliers, and logistics providers.

• Leveraging data to drive business decisions. This includes using market intelligence, sales performance data, and customer insights to optimize the company’s product offering, sales approach, and operations.

• Promote a culture of innovation and continuous improvement within the organization.

Job requirements:

• A degree in Accounting, Computerized Accounting, Business Management or a related field.

• 10-15 years leadership experiences in wholesale business or senior executive role, gained from working your way up the corporate ladder through various roles and jobs.

• Extensive experience in managing diverse product lines, preferably in a wholesale or B2B (business-to-business) environment. Experience with businesses that deal in a wide variety of goods (not a dominant product) would be particularly valuable

• Experience in multi-departmental management (sales, marketing, operations, finance, customer service, etc.) and in coordinating efforts across various functions.

• Strong analytical, decision-making, and problem-solving skills.

Experience in managing financial performance, including budgeting, forecasting, cost control, and profitability analysis across multiple product categories.

Skill requires:

- Communication skills

- Negotiation skill

- Leadership skill

- Strategic Thinking skills

- Problem-solving skills

The Write Connection (TWC) specialises in English and Writing classes for primary and secondary level students. With a team of over 100 dedicated professionals, our mission is clear: to nurture generations of critical, compassionate thinkers. We are committed to delivering exceptional, well-rounded English enrichment that empowers our students to succeed academically and beyond.

Our Customer Service Officers (CSOs) play a pivotal role in upholding our commitment to excellence. As the first point of contact, CSOs deliver outstanding service by leveraging their product knowledge and communication skills to exceed customer expectations. In this role, you'll provide personalised support, build lasting relationships, and contribute to a positive, collaborative team environment.

If you’re passionate about customer engagement, thrive in a dynamic setting, and are eager to make a difference, we invite you to join our team. Apply today for a fulfilling career where excellence and teamwork are at the heart of everything we do!

Job Responsibilities

Sales & Leads Management

• Confidently share information about TWC programmes with current and potential customers to achieve the centre’s sales target.
• Identify customer needs and recommend the most suitable programmes to enhance their experience and satisfaction with TWC programmes.
• Proactively follow up on leads, arrange trial lessons, and assist customers in signing up for programmes.
• Respond to phone, email, and walk-in queries promptly and effectively.
• Actively participate in marketing promotional events, campaigns and outreach efforts to boost TWC programmes’ visibility and drive enrolments.

Customer Service

• Deliver outstanding customer service by promptly addressing inquiries, resolving concerns efficiently, and escalating complex issues when necessary to ensure timely resolution.
• Maintain a cheerful, professional demeanor in all interactions, fostering a welcoming environment where customers feel valued and supported.
• Actively listen to customer feedback and share valuable insights with the team to help improve our service offerings and delivery.
• Stay well-informed on the latest programmes and marketing updates to provide accurate and up-to-date information to the customers.
• Go the extra mile to make sure customers are satisfied and their needs are fully met.

Administrative Support

• Utilise company tools and systems to manage and track customer interactions, ensuring accuracy and timely responses.
• Maintain organised, accurate, and up-to-date records of customer interactions, follow-ups, key activities, and relevant data.
• Handle day-to-day administrative duties, such as scheduling student classes, managing enrolments, processing invoices, and ensuring accurate registration and enrolment data.
• Collaborate with team members to streamline processes and contribute to the continuous improvement of administrative efficiency.
• Provide assistance to teachers and students as needed, ensuring a positive experience for all.
• Other duties associated with the role and assigned by the line manager.

Work Hours

As a Customer Service Officer, you’ll benefit from a structured 5-day workweek, including one weekend day, designed to support a healthy work-life balance. Here’s what a typical week looks like:

• Weekdays: 12:30 PM to 9:30 PM (inclusive of a one-hour meal break)
• Saturday or Sunday: 8:30 AM to 6:30 PM (inclusive of a one-hour meal break)
• Days Off: Enjoy one weekday and one weekend off each week.
• Team Collaboration: Participate in an engaging, collaborative 2-hour team meeting each week to brainstorm, share insights, and grow together.

Work Location

Experience the variety and flexibility of working across multiple locations! While your primary work location will be based on operational needs, we value your preferences. We’ll carefully consider your preferred centers when determining your final placement, ensuring a work environment that suits you best.

Job Requirements

• Minimum GCE 'O' levels qualifications.
• At least 1 year of experience in customer service-related roles, preferably in an enrichment or education-related setting.
• Proficiency in using MacBook and G-Suite applications (e.g., Drive, Gmail, Docs, and Sheets).
• Strong communication skills in English, both spoken and written, with keen attention to detail.
• Sales experience or a proven track record of meeting sales targets is an advantage.
• Demonstrated excellence in customer service with the ability to handle customer needs effectively and efficiently.
• Demonstrates strong work ethics, including integrity, professionalism, and a commitment to excellence.
• Positive, approachable, and professional demeanor with excellent listening skills.
• Ability to work independently while also thriving in a collaborative team environment.
• Flexibility and willingness to work at different centers based on operational needs.

What we offer:

• Competitive remuneration
• Performance-based incentives.
• Opportunities for professional development and growth within the company.
• Be part of a vibrant, dynamic and collaborative team that fosters innovation, excellence, and a shared commitment to making a difference in education.

Staff Benefits:

• Comprehensive Medical and Dental benefits
• Birthday and Marriage leave
• Flexi Leave upon completing 1 year of service.
• Monthly Birthday celebration
• Team Bonding Activities
• Exclusive Staff discount for TWC lessons (50% off course fee for children of staff)
• Exclusive Staff discounts with various participating merchants

You will be responsible for your target, including the following job responsibilities:

· Engage and establish good relationships with Prospects, from an assigned pool of leads.

· Maintain a high level of professionalism and service while speaking to Prospects or Clients.

· Manage appointment cancellations and reschedule new appointments with prospects promptly.

· Conduct regular calls with the Prospect or Client to book appointments for him/her.

· Call Prospect or Client to remind them of their appointment.

· Any other ad hoc duties assigned by the supervisor or Management.

Requirements:

· Minimum 1 year of outbound call center experience.

· Excellent interpersonal and communication skills.

· Good language proficiency to correspond with English and Mandarin-speaking clients for booking of appointments.

Company Profile:

Ezyhealth Holdings Pte Ltd, started in 1999 was listed in the Stock Exchange of Singapore in 2000. It underwent a reverse takeover in 2006 and it is now a private company. From its beginning as a Healthcare IT company, it has morphed into several businesses deep in the medical and healthcare industry.

Job responsibilities:

You will be responsible for your target, including the following job responsibilities:

· Engage and establish good relationships with Prospects, from an assigned pool of leads.

· Maintain a high level of professionalism and service while speaking to Prospects or Clients.

· Manage appointment cancellations and reschedule new appointments with prospects promptly.

· Conduct regular calls with the Prospect or Client to book appointments for him/her.

· Call Prospect or Client to remind them of their appointment.

· Any other ad hoc duties assigned by the supervisor or Management.

Requirements:

· Minimum 1 year of outbound call center experience.

· Excellent interpersonal and communication skills.

· Good language proficiency to correspond with English and Mandarin-speaking clients for booking of appointments.