About Allkin
Founded in 1978 as Singapore's first family service centre, Allkin Singapore (formerly known as AMKFSC Community Services) is a leading community-driven social service agency that believes everyone has the potential to create positive change, regardless of age, race, or background.
Through our service offerings, strategic partnerships, and community initiatives, we unlock opportunities for vulnerable individuals and families to overcome life's challenges, pursue a brighter future, and inspire others to do the same. Today, Allkin uplifts and journeys with diverse communities such as children, youths, families, and seniors at close to 40 touchpoints across Singapore.
We are looking for an experienced administrative expert to support the Family Service Centre (FSC) operations. Our FSCs work with vulnerable groups to deliver preventive, developmental and restorative care enabling these individuals and families to uplift themselves.
The AO is an enabling role ensuring there is order and structure, proper documentation and utilization of resources, across a complex function; and in doing so allows the direct care professionals to have more focus on the clients which in turn drives better outcomes.
Roles & Responsibilities:
Office Administration and Management
- Oversee general upkeep of premises; liaise with facilities on repairs and maintenance of office assets.
- Attend to queries (via multiple channels eg email, phone and walk-ins).
- Assistance to organize and schedule appointments, meetings, events.
- Assist in the preparation of regularly scheduled reports and minute taking (for selected meetings).
- Develop and maintain filing systems.
- Manage inventory of office supplies.
Human Resource Management
- Update staff data/records where necessary.
- Liase with other internal and external departments (IT and facilities) in managing administrative and operational work of staff entry/exits (eg. accounts creation, email account creation, etc).
Data/Case Administration
- Create and maintain data spreadsheets and presentations.
- Enter and update client’s data in the casework database in the government case management system.
- Prepare, modify and submit relevant audit reports, casework report (eg. service standard requirements to the National Council of Social Service) after approval.
Finance administration
- Assist in monitoring of office operations expenses.
- Process invoices, purchase orders and expense reimbursements.
- Ensure the safe keeping of monies (including petty cash, donations, programme fees, siubsidies and financial assistance to clients).
Candidate Profile:
- Diploma in any discipline with 8 years of experience.
- Committed and responsible.
- Proficiency in MS Office (MS Excel and MS PowerPoint, in particular).
- Excellent time management skills and the ability to prioritize work.
- Attention to detail and problem-solving skills.
- Excellent written and verbal communication skills.
- Good interpersonal and teamwork skills.
- Strong organizational skills with the ability to multi-task.
- Receptive and adapt to changes well including organisational and work changes.
