Jenga Corp is among the top 5 fastest-growing one-stop professional services for global finance and fintech business. We are looking for an Operations Administrator to support our growing business needs.

Interested applicants MUST apply by resume and cover letter through emailing [email protected]. We MUST receive an email application from you in order to consider you.

About the role:

• Provide general administrative support;
• Manage client files and update information daily in accordance to the Company’s policies and procedures;
• Manage inbound and outbound mails and couriers;
• Go through clients' physical mails received daily and process mails which require immediate attention;
• Scanning of clients' mails and documents to be properly archived into G-drive;
• Physical filing of clients' and internal documents;
• Perform "Know Your Customers" checks;
• Cross-checking of database against relevant records with the various Government regulatories;

You should have:

• Outstanding problem-solving skills;
• Positive attitude, driven and ready to take on challenges;
• Meticulous attention to detail and follow-through; perform tasks with high degree of accuracy and efficiency with the ability to meet deadlines;
• Ability to work independently, to take initiative and to overcome obstacles;
• Ability to successfully manage competing priorities, keeping constant sight of the overall objectives;
• High degree of flexibility in a demanding, fast-paced and frequently changing environment;
• Excellent oral and written communication skills (both in English and Chinese to better manage the clients);

Interested applicants MUST apply by resume and cover letter through emailing [email protected]. We MUST receive an email application from you in order to consider you.

Job Summary

The Administrative Assistant in the Academic Department provides comprehensive administrative support to faculty, staff, and students within the department. This role involves managing office operations, coordinating departmental activities, and ensuring efficient communication within the academic community.

Responsibilities

Office Management

• Maintain and organize departmental files, records, and documentation.
• Manage departmental calendars, schedule appointments, and coordinate meetings.
• Order and maintain office supplies, equipment, and ensure a well-organized workspace.

Communication

• Serve as the primary point of contact for the department, handling inquiries and providing information to students, faculty, and external parties.
• Distribute departmental announcements, emails, and other communication to relevant stakeholders.
• Assist in drafting, proofreading, and formatting departmental correspondence and documents.

Student Support

• Assist students with inquiries related to academic programs, course schedules, and departmental policies.
• Manage student records, including enrollment, grades, and course evaluations.
• Collaborate with academic advisors to provide support to students as needed.

Faculty Support

• Provide administrative support to faculty members, including assistance with scheduling
• Coordinate faculty meetings and assist with documentation as required.

Data Management

• Maintain accurate and up-to-date departmental databases, including student and faculty information.
• Generate reports and compile data as needed for departmental assessments.

Qualifications

• High school diploma or equivalent
• Proven experience as an administrative assistant or in a similar role.
• Strong organizational and time-management skills.
• Excellent communication and interpersonal abilities.
• Proficient in Microsoft Office Suite and other relevant software.
• Ability to handle confidential information with discretion.

Working location: JEM

Working hours: Monday – Thursday (8.30 am - 6.00 pm), Friday (8.30 am - 5.30 pm)

Working period: 6 months, subject to extension

Monthly Salary: $13.50/hour

As part of the Finance Operations team, reporting to a Finance Manager, your responsibilities include:

Job Duties

- Perform matching of receipts to invoices and applications

- Update unmatched receipts listing

- Perform bank reconciliation in financial system

- Assist in preparation of audit schedules

- Process supplier invoices in financial system

- Liaise with Department Officers for supporting documents

- Assist in raising accounting journals

- Support any other projects and duties as assigned

Requirements

- Diploma in Business/Finance/Accountancy (or equivalent).

- At least 3 year of working experience.

- Strong verbal communication Skills, and

- Competent in Microsoft Excel Skills.

Interested candidates may send their resume to the following email address: [email protected]

We regret that only shortlisted candidates will be notified

Working location: JEM & WFH

Working hours: Monday – Thursday (8.30 am - 6.00 pm), Friday (8.30 am - 5.30 pm)

Working period: Immediate to Mar 2024 (subject to extension)

Monthly Salary: $14/hour

Responsibilities:

1. To assist in the outstanding GM certification and expired GM cert without recertification.

2. To re-establish contact with the Building Owner (BO) or Facility Management (FM) to update the contact/ building data and follow-up with the BO/ FM to encourage and convince them to come in for recertification (e.g., close the verification).

3. To assist with the administrative work required to support the legislative requirement for annual mandatory submission (inclusive of establishing contact with new BO, guiding new BO to complete submission, handling public enquiries and conduct site enforcement work).

Requirements:

- Familiar with power BI and data analytic.

- Good knowledge of MS Excel pivot tables/charts and MS PowerPoint for presentation to management.

- Disciplined, can work as a team and independently (if required)

Interested candidates may send their resume to the following email address: [email protected]

We regret that only shortlisted candidates will be notified

COMPANY DESCRIPTION

The EtonHouse International Education Group is headquartered in Singapore with 100 schools in over 11 countries. Together these schools provide high quality education to over 15000 children globally. EtonHouse has been at the forefront of international education offering innovative pre-schools and K-12 schools across Asia.

In the early years, an inquiry-based “Inquire-Think-Learn” curriculum, inspired by the Reggio Emilia approach is followed. In the primary, secondary and high school, EtonHouse offers the globally recognized International Baccalaureate (IB) Programme and IGCSE qualifications. There are 9 IB schools in the EtonHouse family.

RESPONSIBILITIES

To work closely with the School Principal in carrying out the following duties:

Parent Liaison

• Parental liaison, reception duties, facilitating parent and agent enquiries
• Ensure that all parent contact information and interactions are accurate and up to date at all times
• Ensure all new enquiries are followed up by phone or email within 1 working day. Ensure follow-ups are regular and consistent. Reminders should be sent to prospective parents before a school tour with all relevant details using the CRM calendar tool to do so.
• During tours, ensure that you share learning stories, videos and documentation that makes learning visible as well as introduce a member of the academic team to provide a high quality experience 
• Post school tour; ensure a post tour email is sent within 1 working day after the school tour. Use templates in the CRM library and include relevant information/articles/videos etc to strengthen conversions 
• Track/note/update all comments within the CRM in a timely manner. All contact and deal information should be updated by the last week of every month. 
• Follow up with parents with a phone call, 3 days post tour. Use the ‘sequence’ tool and the ‘templates’ in the CRM to connect with families.
• Arrange follow-up meetings i.e. principals, assessments within 1 week post tour.
• Compile tour templates learning stories and other materials to improve on-ground conversion 
• Advocate for the EtonHouse learning pathway beyond pre-school
• Ensure that the school website has accurate and up-to-date information
• Attend school functions and open days that may be held outside of the contracted hours as required 
• Providing outstanding customer service that is personalised and in alignment with the organisation’s culture and values.
• Support all media and brand and marketing events and requests
• Update the AI bot templates on a regular basis to keep them relevant and use campaigns from time to time to remarket and enhance conversions
• Be responsible for your own PD by staying up-to-date with all platforms used by the PL team
• Support families with student pass applications 

Admissions 

• Handle all admission and withdrawal processes and documents 
• Monitor and track student numbers, agent referrals, withdrawal data  
• Develop documents that facilitate the admissions process

Administrative Duties

• Handle all student registration documents
• Maintain and update student records
• Collection of school fees
• Issue receipts
• Assist in any backend finance paper work for the campus

Others

• Any other duties as directed from time to time

• Diploma Holders with at least 2 to 3 years of related work experience in a sales management / business development role in the education services or a service-orientated industry
• Sales management experience is desirable
• Customer service experience is essential in dealing to both existing and prospective parents
• Experience  working in a school environment would be an added advantage
• Possess a collaborative attitude and work well in a team orientated work environment
• Excellent written and verbal communication skills
• Results orientated with a hands-on approach
• Ability to multi-task is essential for this position

JOB SCOPE

We are seeking to hire a highly organised, detail-oriented, and versatile Administrative and Project Assistant to join our team. Someone with experience in similar roles in the field of market research will be advantageous. This role has two primary functions:

Administrative Support

• Provide high-level administrative support to company executives.
• Assist with travel planning, expense claims and meeting arrangements.
• Assist or handle special projects and tasks (such as organising events, staff engagements, CSR initiatives, etc.) assigned by executives.
• Undertake general office management duties such as upkeeping of the office, managing vendors and maintaining office supplies and equipment.
• Handling inbound/outbound communications, postal and courier requirements.
• Support in record-keeping, data entry and generating reports.
• Provide human resources support such as new employees’ onboarding, advertising positions, screening applicants, and organising interviews.
• Support the broader team with adhoc administrative requests.

Project Management

• Coordinate project logistics to ensure timelines and deliverables are met.
• Assist in the initial setup of projects such as surveyors/respondents’ recruitment, liaising with vendors, prepping necessary tools and incentives, and organising briefing.
• Monitor fieldwork progress across projects
• Assist in vendor management and onboarding
• Support in cost management – from tracking to documenting expenses.
• Prepare data and provide support for data analysis and reporting

JOB REQUIREMENTS & EXPECTATIONS

• Minimum 2-3 years’ experience in administrative and/or project support
• Experience specifically in project managing in the field of market research will be advantageous, otherwise candidates without experience in market research must be willing to acquire new skills and knowledge.
• GCE ‘O’ level, NITEC or relevant certifications (e.g. project management or secretarial)
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Strong organizational and time-management skills.
• Detail-oriented and able to multitask effectively.
• Resourceful, versatile with strong problem-solving skills and a proactive attitude.
• Only applicants with eligibility to work in Singapore can be considered.
• Salary range: $2200 to $2600 (Depending on experience and qualification)

ABOUT US

Welcome to the Insights Table. We are a market research agency that see ourselves being able to do better for the industry. On our table, we are proud of our drive, conviction, and authenticity to deliver best-in-class insights and value to our clients. We strive to create a work environment that excites and motivates our people on the table. An environment where individuals can be excited about starting their day, with a purpose, every day.

This is a table where insights are uncovered, curiosity leads to answers, important agenda are discussed, and informed decisions are made. Above all, everyone on the table enjoys coming together.