Senior Business Manager (SVP)

The Business Execution Manager is accountable for management of critical projects and initiatives for TTS business in Asia South. The role requires a comprehensive understanding of multiple areas within TTS business and how they interact in order to achieve the objectives of the. Business. A good understanding of the industry, competition product and services will be helpful to contribute to the commercial objectives of the business. The person will be directly accountable for end results, budget planning with sales, product and other partners, policy formulation and planning for future state of the business. Excellent communication skills required in order to negotiate internally, often at a senior level. Some external communication may be necessary. Involved in short- to medium-term planning of actions and resources for own area.

Responsibilities:

• Acts as a trusted advisor to Head Business Execution  and addresses high impact strategic initiatives across the TTS business.
• The incumbent will be responsible for the cluster review, development and implementation of business process improvements.
• This position will also coordinate efforts for global area integration to achieve operational efficiency objectives.
• Identify opportunities and issues of strategic importance to the business
• Develop recommendation to advise Head Business Execution and Asia South TTS senior management on high priority initiatives, including growth strategy, and cross business initiatives.
• Monitoring both scheduled and unscheduled reviews to completion.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

• 7-10 years of relevant experience with Business Management/Execution within Financial Services (Banks/Consulting Firms).
• Strong understanding of Cash Management and Trade and Working capital business is a must.  
• Experience managing limited resources that are requested to offer outstanding results.
• Experience in finance and processes administration.
• Experience working in a matrix organization set up and manage objectives by influence.
• Self-starter, action-oriented, entrepreneurial, flexible, and innovative approach to operational management.
• Excellent influencing, facilitation, and partnering skills with key stakeholders and Senior Management.
• Strategic and goal-oriented thinker.
• Effective interpersonal skills – including teamwork and organizational skills.
• Consistently demonstrates clear and concise written and verbal communication; a persuasive and passionate communicator with excellent public speaking skills.
• Detail oriented, ability to multi-task.

Education:

• Bachelor's/University degree or equivalent experience, Master’s degree is “good to have”.

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

The Client Services Partner is a leader in our services organization and a key partner to our Sales Executives. Through a mixture of domain expertise, industry experience and the ability to mobilize, motivate and inspire multi-disciplinary teams, the CSP creates a services strategy for our customers and ensures that we engage for the long-term to make the customer successful. This covers all aspects of the solution lifecycle, from when and how our customers deploy the software, how they solution new applications to solve business problems, down to how they operate and drive adoption of the applications through their business. The CSP leverages our services portfolio of Support & Maintenance, Consulting Services, Customer Success (Premium Engagements), Cloud Services and frameworks to help make our Partners successful. Through the positioning and sale of these services, the CSP takes ownership for securing the integrity of our customers solutions as we transition into customer delivery and long-term success management. 

Key Expectations

• Trusted Advisor: Establish a consultative, trusted and strategic advisor relationship with the sales teams, our customers and Customer Success Management teams to help drive continued value for our customers.
• Implementation: understand how to scope a project with shortest way to success for customer and IFS
• Shift to Subscription: While the Account Managers own the commercial strategy and responsibility for closing an opportunity, the CSP will help to drive shift to subscription (recurring revenue models) for Services in line with IFS’ wider strategy
• Growth & Integrity: Operate with a sales growth mindset blending value for the customer with IFS revenue/profitability goals, and IFS service integrity
• Ensure compliance, process and procedure are adhered to
• Multiplier; Stay enabled and up to date on the latest offerings through attending clinics, mandatory enablement, events and maintaining a personal development plan.
• Live IFS Values

Essential Duties and Accountabilities 

The objective of the Services Sales Support team is to support the Sales, Success and Partner teams in maximizing our ability to successfully sell IFS services to our customers and Partners in a consistent way throughout the lifecycle.

• Pitch all IFS Services offerings (project consulting, support, maintenance, cloud services, Success and Academy) for Net New, Install Base and Key Account segments
• Establish a competitive, profitable, and well-defined end-to-end service offering for each bid incorporating all relevant IFS Services
• Establish the realistic and optimal implementation/upgrade/Success approach for each bid and customer: Partner-led, IFS-led or hybrid, early in the sales cycle. Escalate where any risks as appropriate
• Insist on utilization of our tooling and processes
• Run regular clinics/ enablement for the Account Managers in an assigned territory, actively building relationships and multiplying portfolio awareness
• Participate in and run regular opportunity review cadences to fully assess and understand all risks and opportunities throughout the sales cycle
• Form a team with relevant Client Service Specialists when additional content, detail and specialist support is required
• Organize and govern the quality and completeness of the handover process to the delivery organization and project / program managers.
• Aid business planning and measurement through weekly CRM hygiene reviews and supporting local sales on pipeline creation activities. Lead Services Bid Reviews. Updates to key stakeholders, local/regional/global as per agreed cadence.

Overall Required Competence

• The Client Services Partners enjoy the challenge of being the key driver, influencer, engager and motivator in Services Sales cycles, while governing both short and long terms revenue realization objectives along with set KPI’s for a designated territory.
• Be open for inputs from Customer Success function, architect team and sales regarding services portfolio.
• Remain familiar and up to date with all aspects of the Services portfolio and be able to position and sell successfully.
• Ability to operate in a fast-paced, decentralized, geographically and culturally diverse teams.
• Self-driven and proactive in nature.

Singlife is a leading homegrown financial services company offering consumers a better way to financial freedom. Through innovative, technology-enabled solutions and a wide range of products and services, Singlife provides consumers control over their financial wellbeing at every stage of their lives.

In addition to a comprehensive suite of insurance plans, employee benefits, partnerships with financial adviser channels and bancassurance, Singlife offers investment and advisory solutions through its GROW with Singlife platform. It also offers the Singlife Account, a mobile-first insurance savings plan.

Singlife is the exclusive insurance provider for the Ministry of Defence, Ministry of Home Affairs and Public Officers Group Insurance Scheme. Singlife is also an official signatory of the United Nations Principles for Sustainable Insurance and the United Nations-supported Principles for Responsible Investment, affirming its commitment to finding a better way to sustainability.

First announced in September 2020 and valued at S$3.2 billion, the merger of Aviva Singapore and Singlife was the largest insurance deal in Singapore then and created one of the largest homegrown financial services companies in the republic.

Key Appointments:

• Oversight over the development and maintenance of the Group’s BCM strategy and response plans of the entire Singlife Group.
• Champion and advocate the ownership of BCM advisory management, ensure risks are understood and managed within approved appetite.
• Support the Group CRO in the group risk management function with emphasis on BCM risks.
• Drive Group BCM program. Established Group BCM governance, organisation and crisis structure.
• This can be done by working with BU to ensure that the Business operates within the approved group risk appetite framework and that the appropriate governance and oversight arrangements are in place to effectively manage the BCM risks in the business.
• Ensure BCM requirements are embedded within business processes for effective recovery of critical business operations in the event of significant disruption and compliance with Group and MAS BCM guidelines.

Key Responsibilities:

• Responsible for the Group Business Continuity Management (BCM) programme and ensure compliance with local regulations (including MAS TRM Guidelines, MAS Outsourcing Notices and Guidelines, MAS BCM Guidelines) and relevant Group policies and standards (i.e. Group BCM Policy).
• Prepare periodic risk reporting on operational & regulatory risks for senior management (monthly at Management Committee and quarterly for Risk Committee) and Board meetings (quarterly) at the parent company level for the Singlife entities. This also includes the review and challenge of their reported positions, where necessary.
• Implement an appropriate BCM methodology and procedures (including Risk Assessment, Business Impact Analysis, Crisis Management/Business Continuity documentation, testing and awareness training) in accordance with the Group standard, local regulations and to address emerging risks.
• Conduct training to enhance staff knowledge, provide refreshers, and raise awareness. Chair regular BCM forum to broadcast and communicate on emerging trends and BCM issues.
• Independent review of BCM risks and controls, deep dive assessment of issues, risks exposures and effectiveness of controls.
• Provide review and challenge on the effectiveness of the BCM Risk and Control Management, including the reliability of control assessment.
• Review and challenge of policy and standard attestations and modification and exception requests.
• Provide BCM advisory to BUs including involvement in key BU initiatives.

Key Decisions within the Role:

• Third Party / Service Provider Business Continuity Impart Assessment signoff
• Direct accountability for BCM Risk Posture of Singlife Group

Requirements:

Experience

• 5+ years of experiences in years of Business Continuity Management experience in financial service industry, preferably in insurance sector.
• At least 3 years experience in risk management in the financial service industry, preferably in insurance sector.
• Experience in leading and/or facilitating BCM exercises including Industry Wide Exercise.
• Experience in project management role is a plus.
• Strong people skills with the ability to influence and negotiate with people at all levels.
• Strong analytical abilities and attention to detail.
• Enjoy excellent organizational and time-management skills to handle multiple tasks.

Education

• Academic: University Degree in Business Administration, Information Technology, or related field.
• Professional Certification(s): Certified as a Business Continuity Planner with BCI, DRI or other recognized organization.

If you find yourself able to demonstrate the criteria above, apply with us now. We look forward to your application.

• Support the management in daily operations, including the preparation of management-level presentations

• Contribute to the development of our digital solution portfolio

• Create sales reporting and generate data-driven recommendations

• Take over partial projects and complete them independently

• Participate in the coordination and communication of brand and sales activities

• Assist in planning and organization of activations and events

• Close liaison with vendors, internal and external stakeholders

• Previous work experience in practical sales, digital marketing, business development or related fields would be an advantage

• Advanced studies in fields such as business, marketing, or information technology

• Proactive and creative mindset with a passion for digital innovation and lifestyle trends.

• Strong PowerPoint and Excel skills with the ability to analyse data and provide recommendations

• Excellent communication and interpersonal skills

• Work effectively in a team-oriented environment, but at the same time handle tasks independently and responsibly

• Manage deadlines well – have a structured overview of own responsibilities and able to evaluate the urgency of each task and shift priorities around

• Outstanding customer orientation and service mentality, a competent problem-solver for customer needs.

• Interest in the Lifestyle Segment

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a Senior HR and Admin Executive who can help support through the next phase of growth and development roadmap.

Job Description / Duties:

• Manage full spectrum of General Human Resource matters
• Design and create learning resources, training materials and e-contents
• Implement and execute training plans and conduct trainings as well as post-training evaluations
• Handle internal talent acquisition and other recruitment related duties
• Administer work pass application, renewal and etc
• Ensure the organisation in complying with local relevant regulations
• Handle General Administrative Duties
• Provide support to the various departments
• Ad-hoc duties as assigned

Requirements:

• Minimum Diploma / Degree in Human Resource or Business - related fields
• Minimum 3 years of relevant experience
• Experience in Staffing / Recruitment industry will be added advantage

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Established Hotel Group requires a

Group Human Resources (HR) Manager

($100k to $120K p/a)

We are seeking an experienced and dedicated Group Human Resources (HR) Manager to join our organization. As an HR Manager, you will be responsible for managing all aspects of the HR department, including recruitment, talent management, compensation and benefits, employee relations, and compliance with labour laws and regulations. You will work closely with the executive team to develop and implement HR strategies that support the overall business objectives.

The incumbent will be rewarded with excellent welfare and benefits together with an attractive remuneration package which will commensurate with qualifications & experience.

Key Responsibilities:

- Develop and implement HR strategies that support the overall business objectives.

- Manage and oversee all aspects of the HR department, including recruitment, talent management, compensation and benefits, employee relations, and compliance with labor laws and regulations.

- Develop and maintain policies and procedures that ensure compliance with all applicable laws and regulations.

- Provide guidance and support to managers and employees on HR-related issues, including performance management, disciplinary actions, and employee relations.

- Manage the recruitment process, including job postings, screening candidates, scheduling interviews, and making job offers.

- Develop and implement employee retention strategies, including performance management programs, career development initiatives, and employee recognition programs.

- Oversee the administration of employee benefits programs, including health insurance, retirement plans, and other employee benefits.

- Conduct employee training sessions on HR-related topics, including harassment prevention, workplace safety, and diversity and inclusion.

- Prepare and analyze HR metrics and reports to assess the effectiveness of HR programs and initiatives.

- Manage the HR budget and allocate resources to achieve department goals and objectives.

Qualifications:

- Bachelor's degree in human resources, business administration, or a related field.

- 5+ years of experience in a HR management role.

- Thorough knowledge of HR laws and regulations.

- Excellent communication and interpersonal skills.

- Strong analytical and problem-solving skills.

- Experience in developing and implementing HR strategies.

- Ability to manage multiple priorities and meet deadlines.

- Experience in managing and developing a team of HR professionals.

- Strong organizational and project management skills.

- Proficiency in Microsoft Office and HRIS systems.

GENERAL DESCRIPTION

This position within the Complaint Handling (CH) department is responsible for performing complaints investigation in accordance with the CH framework, using a set of globally aligned methodologies, as well as location-specific reviews. The complaint handling team is responsible for addressing and resolving customer complaints effectively and efficiently. They ensure that all complaints are thoroughly investigated, documented, and resolved in compliance with regulatory requirements and the bank's policies and procedures. The team works closely with various departments and stakeholders to gather relevant information, analyze complaints, and provide appropriate solutions or remedies to customers. Additionally, the candidate is expected to provide coaching and training to staff being monitored to enable them to meet policy and procedure requirements.

MAIN DUTIES

• Conduct thorough and comprehensive complaint investigations, ensuring adherence to regulatory guidelines and internal policies.
• Analyse complaint data and identify trends, patterns, and areas for improvement.
• Collaborate with cross-functional teams, including front office, products, legal, compliance, and subject matter experts, to gather necessary information and insights.
• Develop and implement strategies to improve the complaint handling process and enhance customer satisfaction.
• Provide guidance and support to team members in resolving complex complaints and ensuring timely resolution.
• Prepare accurate and detailed reports on complaint investigations, including findings, recommendations, and actions taken.
• Stay updated on industry regulations and best practices related to complaint handling and investigation.
• Foster a culture of continuous improvement, promoting a customer-centric approach within the team.
• Proactively identify potential risks and escalate issues to senior management as appropriate.
• Maintain a high level of professionalism and confidentiality in handling sensitive customer complaints.

WORK EXPERIENCE REQUIREMENTS

• Minimum of 7 years of experience in compliance, risk and controls or audit function, with experience in investigation, preferably in wealth management.
• Strong knowledge of regulatory requirements and industry best practices related to complaint handling and investigation in the banking sector.
• Excellent problem-solving and analytical skills, with the ability to gather and interpret complex data.
• Exceptional attention to detail and accuracy in documenting complaint investigations and preparing reports.
• Advanced communication skills, both written and verbal, with the ability to effectively communicate complex information to stakeholders at all levels.
• Strong leadership abilities, with the capability to motivate and inspire team members.
• Ability to handle high-pressure situations and manage multiple priorities effectively.
• Sound judgment and decision-making skills, with the ability to assess risks and make appropriate recommendations.
• Strong interpersonal skills, with the ability to build and maintain relationships with internal and external stakeholders.
• Familiarity with digital channels and technology-driven complaint handling solutions is a plus.

EDUCATION REQUIREMENTS

• University degree or equivalent from a reputable institution
• Proficiency in English and Mandarin to liaise with Chinese-speaking stakeholders.

About the Role

You will use your experience and consultative selling skills to initiate long-standing relationships with prospective customers and executive sponsors. You will employ effective selling strategies to successfully position Workday as a viable alternative to legacy ERP solutions. And you will help develop customers into key references for Workday. If you have a stellar sales track record, are a self starter, and love working in a dynamic environment, then Workday is the place for you.

Responsibilities

• Evangelize and educate the market on Workdays technology and applications
• Generate new business opportunities through strategic outbound calling and prospecting into large, enterprise companies
• Establish, build and nurture relationships with senior executives through developing an understanding of their business, the challenges they face, future projects and plans in order to address their needs with Workday
• Achieve monthly and quarterly quota of new business opportunities
• Be a trusted member of the regional sales team, collaborate with country managers and work cross-functionally with marketing to define joint strategy for developing the business
  

About You

Skills You'll Need

• Understand the competitive landscape and customer needs so you can effectively position Workday
• Provide support for marketing activities and events
• Ability to call into prospect accounts and build relationships to get Workday introduced
• Ability to build early stage pipeline and develop prospect accounts
• Ability to understand and effectively explain the benefits of an on-demand/web services architecture
• Excellent verbal and written communication skills
• Familiarity with consultative selling methodologies
• Self-starter attitude with the ability to work in a dynamic environment
• Strong verbal and written communication skills
• Team player, with strong self-starter attitude.
  

What's Required

• Prior experience in inside sales or sales development
• Have prior experience in prospecting/selling into ASEAN market

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a HR and Admin Executive who can help support through the next phase of growth and development roadmap.

Job Description / Duties:

• Responsible for all General Human Resource matters
• Involved in designing and creating learning resources, training materials and e-contents
• Market information search and data/report compilation
• In charge of ensuring smooth day to day business operations
• Handle General Administrative Duties
• Provide support to the various departments
• Assist in internal talent acquisition and recruitment related duties
• Any other ad-hoc duties assigned by the supervisor

Requirements:

• Minimum Diploma /Degree
• Good in Microsoft Excel
• Able to cope in a fast-moving environment and work independently under minimal supervision
• Meticulous, highly organized and able to multi-task

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a Business Development Executive (Recruitment) who can help support us through the next phase of the growth and development roadmap.

Responsibilities

• Identify and explore new job placement and business opportunities
• Develop connections and new business and relationship management sources with existing accounts
• Source for the best candidates based on the clients’ requirement
• Conduct Interviews/phone screening and select potential candidates to meet clients' requirements
• Coordinate interviews between candidates and clients
• Ensure that the company's objectives and sales target are met

Requirements:

• Minimum Diploma / Degree
• Entry Level to Experienced consultants welcome (Multiple positions)
• Strong passion for recruitment and people-oriented
• Good communication and interpersonal skills
• Comfortable working in a fast-paced environment
• CEI certified would be an advantage
• Self-motivated, proactive personality, willing to work and achieve goals in a team

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only the shortlisted candidates will be notified.

Email Address: [email protected]

We are the makers of possible

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

Why Join Us?

A career at BD means learning and working alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture. You will have the opportunity to help shape the trajectory of BD while leaving a legacy at the same time.

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow and thrive. And find satisfaction in doing your part to make the world a better place.

Become a maker of possible with us!

Job Summary

As the TGS representative, you are responsible for leading a team of TGS Plant IT leads that partner with local Plant Managers and their site leadership teams to drive and shape demand for new requests and to ensure day to day manufacturing and quality operations at a site level, are enabled through the continued availability of TGS supported technologies.

You will also manage a team of individuals (both TGS and from an outsourced partner), who are responsible for driving and shaping demand as well as ensuring the delivery of Technology & Global Services (TGS) solutions for the Manufacturing, Plant Maintenance and Quality control and Quality engineering functions at all the manufacturing sites in Greater Asia.

Accountable for ensuring that the full portfolio of manufacturing-specific TGS work for the region, is delivered as planned and includes ensuring corresponding projects, plans, status reports, compliance and regulatory measures, resources, etc. are in place for all manufacturing and related DC locations, in the Greater Asia region.

Serve as a point of escalation for the regional Plant Managers and their direct leadership team as well as the BU VP’s of Operations and their direct leadership teams.

Required to collaborate with internal and external stakeholders to ensure that the regional Manufacturing function is proactively supported and is provided with strategic thought leadership when it comes to improving and increasing the use case of technology at a site level, including Industry 4.0 and Smart Factory (digital) opportunities.

Great opportunity for someone to facilitate building a strong, collaborative, trusted partnership between the regional Plant IT and regional Plant Management teams. This role needs to bring together the appropriate technology, process and workplace solutions so they contribute to the overall Operations (Manufacturing, Plant Maintenance, Smart Factory and Quality) agenda of the region.

This leadership position reports directly to the TGS Plant IT Business Partner Lead EMEA & GA and will serve on their leadership team as well as various other councils that support the regional plant management and ops technology innovation teams.

Job Responsibilities

The objective of this role is to actively partner with the regional Operations teams to ensure their day to day operational technology challenges are addressed and that their strategic priorities are understood, including defining ways on how TGS can support and advance those objectives.

• Developing a deep knowledge of the regional Manufacturing environment, including the key driver goals, short and long-term roadmaps, key personnel at a region/BU level.
• Establish and earn a value-adding, strategic partner relationship with the regional Plant management team and the regional Plant IT and the entire TGS function.
• Partner with the TGS Central Teams Manufacturing & Plant Maintenance lead, the regional Plant Management leads and the operations technology innovation leads to plan new joint initiatives, evaluate proposals, and determine how they fit into roadmaps and priorities.
• Identify and define new opportunities to leverage technology and/or process re-design to advance business strategies that directly contribute to cost optimization and/or risk mitigation and compliance.
• Lead, coach, and develop a team of BD IT Partners who are each responsible for managing multiple sites and outsourced support staff.
• Manage and facilitate TGS’ partner teams to ensure delivery provides the desired outcomes as well as work with other TGS Business Partners and Core Areas of Delivery to ensure that solutions are not siloed and that they are informed by and aligned to BD’s enterprise roadmaps
• Ensure projects and initiatives are delivered, providing consistent and effective communication on status, managing escalation and avoiding risk.
• Build Knowledge and capability in Manufacturing technologies and processes in emerging technologies as well as improvements to existing investments by keeping abreast of industry trends and subject matter expertise in usage of new trends.
• Serve as a continuous connector.

Preferred Requirements

The ideal candidate will bring a combination of operational understanding and strategic thinking, have both business and technology experience and have exceptional relationship building skills with a solution-oriented mindset.

In addition, this person should also possess:

• Bachelor’s degree in technology, business or a related field is strongly preferred.
• 10+ years of business working experience in a technology function
• Accomplished in multiple process and technology capabilities across Manufacturing ideally in the Med device sector.
• Demonstrated ability to manage and lead large teams and service providers, remotely
• Ability to influence and break down silos within an organization as well across organizations
• Ability to communicate complex business / technical challenges in a simplified manner
• Familiarity with continuous improvement and project management approaches, tools, and phases
• Exceptional ability to lead change using positive and collaborative methods
• Highly collaborative work style which includes working effectively across all organizational levels
• Experience working in a highly matrixed organization and in overcoming ambiguity
• Leading by example, mentoring, and motivating others around them
• Analytical, evaluative, and problem-solving abilities
• Excellent judgment and decision-making
• Able to align and work with diverse stakeholders
• Strong humility, listening, creativity, and negotiation skills
• Accept ownership

Click on apply if this sounds like you!

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

To learn more about BD visit: https://bd.com/careers

Job Description & Requirements

1. Marketing Campaigns Management

• Create PPC and Social Media ads, Affiliate briefs, landing page creation and any other promotional material such as brochures, flyers, roller banners, etc.
• Work with the team to deliver effective campaigns and tactical plans that drive new business, support the strategy and KPIs
• Work with the marketing team to ensure all online and offline activity for the brand is up to date, consistent and on-brand
• Assist the marketing managers to create video testimonials for the brand as well as to coordinate events/seminars/webinars to increase brand awareness

2. Digital Marketing Performance

• Assist the digital marketing teams in managing the performance of all our digital campaigns (PPC, Paid and Non-Paid Social Media, Affiliates and Third-Party websites) and provide direction to the marketing agency to improve results

3. Website Management, Redevelopment & E-Commerce

• Assist the Commercial Director with the re-development of LSBF website and with the launch of LSBF Singapore’s e-commerce site

4. Customer Experience/Journey

• Improve costumier journey across all touchpoints for both prospective and current students as well as graduates
• Manage retention and upsell to existing customers, understanding their value and impact on the business’ revenue

5. Annual Audits

• Ensure compliance with our accreditations, ensuring job logs are kept up-to-date along with all evidence of claims and published information across all channels
• Lead on the bi-annual website audits, ensuring the website is up to date and accurate

6. People Management

• Lead, motivate the team and meet the desired objectives with the team
• Build strong relationships with external partners and internal stakeholders

7. Content Creation

• Develop content strategy that is aligned to the goals of LSBF
• Create and publish engaging content to achieve set objectives

8. E-Commerce

• Create promotional strategies for the e-commerce site to drive traffic and encourage sales
• Create and manage the product portfolio for the e-commerce site
• Create and publish engaging content to achieve set objectives
• Oversee the promotion of the site.

9. Digital Lead Generation

• Work with the digital teams to meet the digital lead generation goals for Singapore and international markets as per the marketing budget

10. Management of the marketing budget

• Assist the Commercial Director in the management of the marketing budget

11. Digital Analytics

• Analyze the marketing data & share detailed reports with the management

12. Competitor Analysis

• Conduct periodic competitor analysis and report to the management

Requirements

• Degree/Professional Diploma/WSQ Diploma/ITE in marketing or a related subject
• Strong skill sets in Digital Marketing & Branding
• Fresh graduate welcome
• Exposure to digital marketing campaigns (PPC, SEO, Affiliates, Google Ads, Social Media, Google Analytics, CRM, CMS)
• Exposure to e-commerce platforms like Magento
• Good analytical/numerical skills to be able to prepare and understand detailed marketing reports
• Thorough attention to detail & multi-tasking skills
• Self-motivated and proactive attitude towards work
• Solid business acumen, management and problem-solving skills
• Effective time management, organization and leadership skills
• Strong written and spoken communication skills (English and Bilingual)

Responsibilities:

• Support day-to-day administrative and coordination work to the department
• In charge of filing, data entry and administrative duties
• Preparation and submission of Management reports
• Provide support to ensure effective information flow and communication among various internal and external stakeholders
• Outreach to vendors for business procurement related matters
• Forecast business related budgeting and costings
• Ensure that the company's objectives and sales targets are met
• Any other ad-hoc tasks as assigned

Requirements:

• Candidates must have a minimum of 1 - 2 years relevant office support / business operations / administrative experience
• IT savvy and good in Microsoft Office
• Able to work independently in a fast paced environment
• Able to communicate effectively with various departments

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Job Description:

• Identify and engage potential ecosystem partners that align with the company vision and can significantly contribute to the expansion of real-world use cases.
• Collaborate with gaming guilds, enterprises, and other influential entities to onboard users and rapidly scale the ecosystem.
• Develop and execute innovative strategies to attract reputable partners to collaborate with the company, ensuring a robust and diversified partner network.
  Cultivate strong relationships with existing partners, ensuring their continued engagement and support within the ecosystem.
• Monitor industry trends and competitor activities to identify partnership opportunities and stay ahead in the market.
• Collaborate with cross-functional teams to align partnership initiatives with overall business strategy.
• Keep up-to-date with blockchain and cryptocurrency developments, as well as relevant regulatory changes, to ensure compliance and informed decision-making.
• Measure and report on the success of partnerships, providing valuable insights for continuous improvement.
  

Job Requirements:

• Bachelor's degree in Business, Marketing, or a related field.
• Proven experience in business development and partnerships, particularly within the blockchain or cryptocurrency industry.
• Strong understanding of blockchain technology and its applications, particularly Layer 1 protocols.
• Exceptional communication and negotiation skills, with the ability to articulate complex concepts in a clear and compelling manner.
• Demonstrated track record of establishing and maintaining fruitful partnerships with reputable companies or organizations.
• Ability to adapt quickly to changing market dynamics and think creatively to overcome challenges.
• Strong analytical and problem-solving skills, with the ability to analyze data and market trends to inform partnership strategies.
• Passion for blockchain technology and a deep interest in its potential to revolutionize various industries.
• A proactive, self-motivated, and results-oriented attitude, with a willingness to take initiative and drive projects forward.
• Experience in leading and managing a team.

Job description:

• Work with the AP leadership team and key functions across the business: Product, Merchant Sales & Acquiring, Technology and support on Global sponsorships & marketing.
• Conceptualise and deliver communication programs that drive business results for Visa’s critical growth pillars and how these support the growth of our clients’ businesses.
• Oversee regional thought leadership communication including content for external, client and internal audiences. This includes comprehensive corporate storytelling collateral, media and social campaigns, and stakeholder education delivered via a mix of channels including events.
• Be the regional communication lead for a range of areas that are central to Visa’s growth and manage the communication needs of the relevant functional teams and oversee communication campaigns that reflect these areas’ increased importance to Visa’s long-term growth strategy. Play a key role in managing issues and supporting crisis communication across Asia Pacific.

Job requirements:

• Degree in Communications or any relevant discipline
• At least 12+ years of experience in communication (agency and/or in-house, with a mix of both being ideal)
• A proven track record leading communications programmes and acting as a trusted advisor to senior executives.
• Strong interest and/or experience in adapting communication strategies and messaging across geographies, with an acute understanding of how the media operates in the different Asia Pacific markets
• Proficient in microsoft office programs

We are currently seeking a talented SAP Business Analyst to join our team and contribute to our ongoing success.

Job Description: We are looking for an experienced SAP Business Analyst to play a key role in our SAP implementation and migration projects. The ideal candidate will have expertise in SAP ABAP, SAP ECC to Hana migration, SAP BW Abap analysis, and data analytics projects related to SAP. The SAP Business Analyst will be responsible for identifying incremental logic, analyzing SAP BW cube logic, working with SAP audit tables, and providing insights into underlying table information.

• Work closely with stakeholders to understand business requirements and translate them into SAP solutions.
• Analyze existing SAP systems, including SAP ECC and SAP BW, to identify areas for improvement and optimization.
• Collaborate with technical teams to develop and implement SAP ABAP solutions.
• Participate in SAP ECC to Hana migration projects, ensuring smooth transition and minimal disruption to business operations.
• Conduct analysis on SAP BW cubes and provide recommendations for optimization and efficiency.
• Perform data analytics projects related to SAP, leveraging SAP-related tools and technologies.
• Utilize SAP audit tables to ensure data integrity and compliance with regulatory requirements.
• Identify incremental logic and provide solutions to enhance SAP system functionality.
• Provide support and guidance to end-users on SAP-related issues and queries.

• Bachelor’s degree in Computer Science, Information Systems, or related field.
• Minimum of 5 years of experience working as a SAP Business Analyst.
• Proficiency in SAP ABAP programming language.
• Strong understanding of SAP HANA development concepts and best practices.
• Experience with SAP BW data modeling, ETL processes, and reporting.
• Knowledge of SAP functional modules such as FI/CO, MM, SD, etc.
• Excellent analytical and problem-solving skills.
• Ability to work independently and as part of a team.

• Achieve sales target and generate sales for the company under Freight Forwarding Division.
• Handle FCL & LCL Sea freight quotations to overseas customers and domestic customers.
• Give timely updates and market trends with all parties involved.
• Assist on providing solutions in all shipment matters.

Requirements:

• Degree and above
• At least 5 years of sales experience in Singapore & Far East market in Logistics, Freight Forwarding, Shipping Industry.
• Proactive, customer focused and excellent communication skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Job Roles and Responsibilities

• Work closely with Business Units and IT partners in business requirement gathering, solution/functional review and ensure the end-to-end system & process delivery and testing
• Implement and support digital customer journeys to further improve both customer and employee experience
• Work with regional country and functional teams to design, re-engineer the process, as well as implement operation solutions
• Ensure the smooth operational roll out
• Re-engineer the end-to-end process, analyse and review operations solutions
• Implement automation agenda to transform consumer banking operations
• To conduct requirement gathering workshop, Review and documenting requirements artefacts
• To review functional specifications and process define documents
• Coordinate and ensures UAT test plans and test case are executed within UAT schedule
• Post-production support,production issues review and track them to closure
• Work closely with regional teams and country teams to ensure timely delivery of project

Requirements

• At least 3 years experiences in systems development and / or business process improvement initiatives.
• Preferably with project life cycle experience in Financial Services Industry in the following areas:
  1) Consumer Banking Operations
  2) Customer Centre
• Wealth / Loan / CASA product knowledge
• Education : Bachelor / Diploma Degree holder
• Core competencies
• Excellent oral and written communication skills
• Good, sound knowledge of banking and technology
• Good teamwork and inter-relationship skills
• Adaptable, discipline and focused
• Organised and systematic
• Proven analytical skill
• Well versed in Jira, Confluence, MS Office: Word, Project, Excel, Visio and PowerPoint.

As a Business Analyst, you will play a pivotal role in enhancing business processes and policies, collaborating closely with internal and external stakeholders. You will work closely with the product manager and ICT teams to develop the system and support the onboarding of users.

Key Responsibilities:

• Analyze existing policies, processes, systems, and data to identify areas for improvement and optimization.
• Develop a deeper understanding of operational workflows and maintain up-to-date documentation of policies and procedures.
• Collaborate with business units, corporate departments, and key stakeholders to elicit and define business needs using user-centric methodologies and develop business cases.
• Design and implement policy and process improvements, identifying opportunities for product development to enhance operational outcomes.
• Document and translate business needs into functional and technical requirements, working closely with product teams to deliver solutions.
• Identify interdependencies across projects and strategize coordination in collaboration with relevant teams.
• Support business transition and drive change by engaging key stakeholders and end users.
• Own and maintain an overview of business operations health, providing insights and analytics to inform decision-making.
• Provide regular updates and reporting to management, highlighting key findings, recommendations, and progress toward operational goals.
• Stay updated with industry trends, best practices, and emerging technologies related to business operations and process improvement.

Qualifications:

• Proven experience as a Business Analyst or in a similar role, preferably in business operations or process improvement.
• Strong analytical skills, with the ability to collect, organize, analyze, and interpret data.
• Good understanding of user-centric principles and/or service design.
• Excellent problem-solving skills, with the ability to propose innovative solutions.
• Effective communication, both written and verbal, with the capability to convey complex information to stakeholders at all levels.
• Comfortable working both independently and collaboratively in a fast-paced, dynamic environment.
• Proficiency in data analysis tools and techniques such as Python, SQL, or data visualization software is a bonus.

To apply, please visit www.gmprecruit.com and search for Job Reference: 23529
To learn more about this opportunity, please contact Goh Bao Yee at [email protected]
We regret that only shortlisted candidates will be notified.

GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | Goh Bao Yee | Registration No: R1766609

This role leads the International Relations function of SBF, working closely with the Singapore business community to develop and forward its interests for cross-border trade and investment policies and regulations at international platforms such as the APEC Business Advisory Council, International Chambers of Commerce (ICC), Business 20, World Trade Organisation, East Asia Business Council, and Asia Business Summit.

Job Responsibilities:

• Investigate issues of concern and interest to the Singapore business community, co-create solutions, and champion them at international platforms, particularly about trade and investment.
• Develop policy positions and formalise these through written papers and presentations.
• Take part and coordinate with participating business leaders as the focal point for the Singapore delegation at international conferences and summits such as the APEC Business Advisory Council (ABAC), International Chambers of Commerce (ICC), Business 20, World Trade Organisation (WTO), East Asia Business Council (EABC), and Asia Business Summit (ABS).
• Coordinate and maintain the relationship with business leaders and other partners in the Singapore business community.
• Other duties as assigned.

Job Requirement:

• A degree with at least 5 years of working experience, with experience in advocating for the interests of companies on overcoming the barriers in international trade policies and regulations in the areas of trade and investment, trade in services, digital economy, customs and trade facilitation, and trade finance.
• A good understanding of Singapore companies’ interests and concerns concerning the above-mentioned topics.
• Good analytical, planning, consultation, communication and facilitation skills.
• Results-oriented with multi-tasking capabilities.
• Strong drive and proactive self-starter.
• Able to work well in a team and as an individual contributor.
• Able to travel frequently.

Note: Position offered will be commensurate with experience.

Responsibilities:

• Support day-to-day administrative and coordination work to the department
• In charge of filing, data entry and administrative duties
• Preparation and submission of Management reports
• Provide support to ensure effective information flow and communication among various internal and external stakeholders
• Outreach to vendors for business procurement related matters
• Forecast business related budgeting and costings
• Ensure that the company's objectives and sales targets are met
• Any other ad-hoc tasks as assigned

Requirements:

• Candidates must have a minimum of 1 - 2 years relevant office support / business operations / administrative experience
• IT savvy and good in Microsoft Office
• Able to work independently in a fast paced environment
• Able to communicate effectively with various departments

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

• Act as the main point of contact and intermediary between the CEO and both internal and external stakeholders.
• Handle the CEO's calendar, arrange appointments, and facilitate meetings, including the compilation of meeting documents and presentations from relevant parties.
• Assist in the submission of commercial tenders and project bids.
• Aid in market research by creating and maintaining a market database, gathering, structuring, and analyzing business data.

Requirements:

• Diploma and above.
• At least 3 years of experience in secretarial duties.
• Proficient in business writing to craft reports and presentation slides for Senior Management and the Board.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

Position title: Business Development/Marketing Manager

Location: Tanjong Pagar

Working Days: 5 days, Monday-Friday

Working hours : 9am to 6 p.m

Salary : $4,000-$5,000

Responsibilities

• Managing both our existing clients and developing new business opportunities
• Take a lead role in the development of proposals and presentations for new business materials to create and nurture business opportunities and partnerships.
• Identify trends and customer needs, building a short/medium/long-term sales pipeline in accordance with the requirements
• Responsible for price quotations submission and negotiation with the client
• Identifying and mapping business strengths and customer needs
• Reporting on successes and areas needing improvements
• Maintain existing business and strong customer relationship
• Think critically when planning to assure project success

Skills & Requirements

• Minimum 3 years of working experience preferably sales technique in a commercial office interior design firm, or equivalent
• Experience in managing complex sales cycles with B2B selling processes to multinational companies in Singapore

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

About the company

Our client is a construction firm in Singapore with around 40 years of track records. With numerous prominent projects in Singapore, they are a house-hold name in the construction sector.

About the job

This role will report directly to the CEO and will manage a team 12. You will be responsible to:

• Collaborate with the department head to gain insight into the organization's objectives and strategic approach concerning workforce management, talent acquisition, and employee retention.
• Coordinates, directs, and oversees the planning, development, implementation, and management of policies, processes, training programs, initiatives, and surveys aimed at bolstering the organization's compliance with human resources regulations and aligning with its strategic goals.
• Manages and supervises the execution of human resource programs, including but not limited to compensation, benefits, leave policies, disciplinary procedures, performance and talent management, as well as training and development initiatives
• Recognizes staffing and recruitment requirements, and formulates and implements best practices for the recruitment process and talent management.
• Performs in-depth research and analysis of organizational trends, including the examination of reports and metrics derived from the organization's Human Resource Information System (HRIS) or Talent Management System.
• Supervises and guarantees the organization's adherence to local employment laws, regulations, and recommended best practices; evaluates and adjusts policies and procedures as needed to sustain compliance.
• Other ad-hoc duties.

Skills and experience required

• Bachelor Degree in Human Resources/ Business administration or related field
• Min. 15 years of experience in Human Resource Management.
• Experience within construction and/or engineering industries will be preferred
• Experienced in team management and people development

Job Roles

This position will be assisting the IT manager in managing enhancements and issues for the in-house developed Clinical System that is built on top of the Microsoft Dynamics CRM platform.

The ideal candidate can be technical or techno-functional, with ability to supervise the development/vendor team to deliver changes through proper requirement/design documentation, and QA testing. He/She will also be required to facilitate/conduct user acceptance test and training

Main Responsibilities

• Plan/manage change requests and escalated tickets
• Ensure proper Requirement and Design documentation.
• Conduct business requirement and design review sessions where necessary.
• Supervise and quality control on development through scenario testing (Techno Functional). Quality control on development through source code review (Technical).
• Facilitate User Acceptance Test, Training
• To support deployment if necessary.
• Attend to escalated issues and regression testing

Qualifications

Degree in Computer Studies or related field

Experience

• Minimum 5 years of Technical or Techno-functional experience in Microsoft .NET (Web app) technologies
• Familiar with Microsoft SQL and SSRS
• Experience in MS Dynamics CRM (2015 or other versions) will be advantageous.
• Experience in Healthcare or Finance domain will be advantageous.
• Experience in Integration with external/government agencies will be advantageous.

Soft Skills

• Good verbal and written communication skills.
• Good interpersonal skills in order to work well with all levels of users.
• Logical/analytical mindset with patience and tact to capture detailed business process from users.
• Team player that appreciate the dynamics of a multi-cultural environment.
• DEVOPS mindset that puts operation support as key emphasis for continual improvement.
• Passion to make a difference in an environment that strives to improve patient care.