About this role:

Wells Fargo is seeking a Lead Business Relationship Support Specialist- Client Service Officer to join our growing team in Singapore.

In this role, you will:

• Lead complex initiatives or large portfolio of customers and share leadership role with Relationship Managers and Service Experience Manager to oversee a portfolio of accounts
• Collaborate with executives, management, relationship managers, Service Experience Manage and other internal partners or business lines to resolve issues and achieve goals
• Identify opportunity for process improvements within the portfolio
• Review the decision process for customer accounts and evaluate the profitability and risk of designated portfolio
• Receive direction from leaders and exercise independent judgment while developing the knowledge to understand function, policies, procedures and compliance requirements
• Develop expertise in the policies, procedures and compliance requirements
• Assist with components of audit or compliance reviews and exams as required
• Verify compliance and report identified issues for resolution
• Maintain policy manuals and Business Continuity Plan documentation
• Make decisions on complex customer issues which include escalation and resolution
• Act as the customers’ main point of contact for operational questions and handle complex customer issues including escalation and resolution
• Solve issues with various operations centers, internal bank departments and outside vendors
• Identify prospective opportunities to market and oversee non-credit products to new or existing customers
• Work with Relationship Managers and Service Experience Manager to structure and execute transactions for the most complex clients, and to manage portfolio with high operating exposures
• Prepare presentations, materials and serve as a subject matter expert for the department
• Manages "owning the customer experience" approach and effectively executes on all standard protocols regarding interactions with customers
• Conducts customer courtesy calls, by phone, promote relationship building and a positive customer experience during customer interactions and identify cross-sell opportunities
• Partner with Service Experience Manager to resolve issues and provide status updates on implementations
• Lead team and serve as a subject matter expert for the department
• Provide the same standard of customer care to our internal team members, who may in turn be servicing Wells Fargo’s financial institution customers in various countries across the globe
• Provide new hire and ongoing systems, processes, policies and procedures training
• Train and mentor less experienced Client Service Officers and may assist with their development

Required Qualifications:

• 5+ years of Business Relationship Support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 5+ years banking experience of international business, preferably payment and trade operation’s background and relevant product experience as it applies to financial institution clients.
• Client service experience for financial institutions clients in APAC South market is advantage.

Desired Qualifications:

• Work collaboratively in a small team with a receptive attitude that allows him/ her to take on additional tasks that ensure the smooth running of a small office
• Fluent in spoken and written English due to interactions across APAC South market and financial institutions clients; bilingual or multilingual is an added advantage
• Strong time management and prioritization, skills and ability to manage multiple assignments concurrently
• Exhibit strong attention to detail and organization
• Self-motivated with a strong goal orientation and can work well in a team orientated environment.
• Proficient with MS Office applications (Word, Excel & PowerPoint)

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Key responsibilities:

Stakeholder Relationship Management

a. Acts as a trusted advisor for business for all new business demands requiring technology or operations enablement / solution

b. Prioritize business requests and co-create Business Roadmap with business segments

c. Supports Biz T&O Head for project pipeline, pre-project planning activities, QR prioritization

d. Supports effective business change by building relationships with business leaders, technology and operational business partners

2. High Level Solutioning

a. Develop high-level solution to illustrate feasibility of achieving target business outcomes

b. Aligning high-level solution with organizational technology roadmap and strategy working in consultation with enterprise architecture and business technology services teams

c. Work effectively with the business users and internal technology teams to ensure all aspects of the business requirement is defined and analysed

d. Initiate the implementation plan for Group T&O projects. This will include all activities that the business needs to do to prepare for new operation process and technical components.

3. Change Implementation Planning & Management

a. Undertake scoping and evaluation of new initiatives. Defining overall considerations, including scalability, maintainability, cost, operations and technology principal risk to provide a recommendation

b. Collaborate with cross-functional and technical teams including business analysts, solution architect, business technology services teams, and testing teams to define/clarify requirements

c. Work with business technology services team on the smooth delivery of the solution

d. Review Test Scenarios, help plan and support the user acceptance testing and help address any issues. Ensures that there is a business perspective on how the new operations and technical capabilities will be delivered to the business.

e. Spot potential problems, recognize the risk impact and propose risk mitigation strategies.

4. Managing RUN

a. Manage the communication and regular updates to business stakeholders on ‘critical’ production incidents and problems impacting customer and business operations

b. Regular review with business on system stability, responsiveness, production incident, problem tickets including identification of root cause.

c. Track for continuous improvement. Ensure early identification and resolution of challenges impacting BAU systems.

d. Monitoring the fulfilment of service levels between GTO and the business segments and highlighting required actions to close gaps where needed

5. Sustainable Improvements

a. Build a sustainable process for measuring benefits to ensure T&O resources are aligned to business initiatives which provide the highest ROI.

b. Improve systems by studying current practices; designing modifications.

Key Skills:

- Adaptable, Eager to learn, Great team player

- Preferably with some simple technical IT related skills

- Trade Finance prior experience is preferred

Accountable for the followings, by working with the larger supporting ecosystem such as the & AribaProcurement Ariba Taskforce Champions.Supplier/Catalog Enablement Managers / Static Data Administrators,

Besides the various project management tracking already performed by System Integrator (i.e., IBM) and /or Principle Vendor (i.e., SAP), when necessary, to drive outcomes, project manage and ensure regular progress

Ensure regular KTLO / service management review are conducted, with participation from all teams across the KTLO ecosystem

Bring to management attention on incidents that fail to meet pre-defined Service Level Agreement. Review and challenge repeated incidents - and to drive the above-mentioned teams to proactive improve KTLO services by advocating the need to continually drive service management excellence.

Ensure regular and timely engagement with Ariba Business and Procurement Champions - keep this group of users (advanced) up to date with the latest changes to Ariba.

Collate, design and publish regular updates to the wider Procurement department, keeping the group aware of all ongoing incidents / system bugs that impact their daily operations on Ariba, latest changes to process and system enhancements etc

The main objective of the department is to assist the General Manager and Acting General Manager in the management of Singapore Branch office, Asia-Oceania Chief Regional Officer’s office, and subsidiaries of its business-related activities, as well as to support our Senior Executives of various business groups in our Head Office in Tokyo.

In doing so, you will collaborate deeply with our colleagues in our Head Office in Tokyo, the branch offices in the Asia-Oceania region and other region, as well as our group companies in Singapore and in the Asia-Oceania region. Building and developing networks with the customers, the local counterparts and government authorities where necessary. You are expected to contribute by having intimate understanding of the needs of our business groups, as well as identifying and proposing new business opportunities that are aligned with the respective business group’s mission. The position is expected to design, propose and create new and sustainable businesses for the Company. The roles include but not limited to the followings:

· To assist the Department Head in leading and managing activities of the New Business Development Department.

· To understand fully the strategies and requirements of our Senior Executives and business groups’ in our head office in Tokyo, as well as support the activities of our subsidiaries in Singapore.

· To provide geopolitical intelligence to Senior Executives in the head office, based on the above-mentioned strategies and requirements.

· To explore and propose new business opportunities to our business groups’, based on the above-mentioned strategies and requirements.

· Leveraging Singapore’s unique political/business environment, create new business models which are aligned with the Company’s direction.

· To gather and analyze information and reports to identify global and local market trends, as well as growth opportunities and its relevant business industries in Singapore and Asia-Oceania region.

· Establish strong relationships with existing and prospective business partners, consultants, bankers, etc. in Singapore and Asia-Oceania region for potential business opportunities/advancement and gathering of market intelligence.

· To coordinate, support and manage interactions and collaboration between the Singapore Branch office and subsidiaries in Singapore.

· To ensure corporate compliance, including trade compliance, in the Singapore Branch office is being observed at all times.

· To guide, train, develop and motivate a diverse group of team members and communicating in English & Japanese for effective team management.

Job Requirements

· Minimum Bachelor’s Degree or equivalent in Business Management or equivalent.

· Significant knowledge and experience in providing geopolitical intelligence, developing new businesses, and managing organizations.

· High proficiency in Japanese and English (listening, speaking and writing) to communicate effectively through phone calls, video conference, emails and/or meetings with Tokyo HQ, Mitsubishi Corporation’s group companies and/or local and/or Japanese staff.

· Skills to prepare effective presentation materials both in Japanese and English, in order to communicate effectively with customers and/or for internal approval.

· Cross cultural efficacy to facilitate effective communication with Tokyo HQ, subsidiaries and department staff in Singapore and Asia-Oceania region.

More than 8 years’ experience in abovementioned requirements.

Job Description: Key Responsibilities: Stakeholder management

At regional level:

Acts as primary interface with business lines (Business COOs, Conduct & Control Officers, Front-Office Conduct & Surveillance) as well as Compliance to: Collect, analyze and document business scenarios for the use of voice and chat channels Understand business interactions with clients and other external counterparties, and their expectations when communicating with BNPP Identify risk and conduct scenarios and contribute to create the framework to address them, including user awareness and consequence management Establish and enforce a clear RACI with all stakeholders on the execution of their processes and controls Drive IT teams (Voice, Chat, Archiving, Digital Working, IT Support, Access Management) to guarantee their delivery of: Robust technical solutions meeting business and client demands, whether internally developed or relying on vendors Technical controls around proper archiving, security and surveillance of channels

At global level:

Prioritize and plan with global teams the solutions expected by APAC within the global Voice & E-comm Record Keeping (VERK) and Surveillance frameworks Obtain validation of APAC plans by global stakeholders through the established governance

Project management

Track functional aspects of projects: business cases, operational controls, conduct risks and scenarios, legal requirements, awareness & training Maintain synchronization with global and regional IT teams on their deliveries of archiving and surveillance solutions as well as technical controls to mitigate IT risks Report progress and address project risks and issues with senior management Contribute to providing regular updates in monthly steering committees and ad-hoc presentations Competencies (Technical / Behavioural) Soft Skills Excellent interpersonal skills: verbal and written communication, listening skills, negotiation skills, ability to reach a consensus with multiple parties Attention to detail to guarantee the accuracy and completeness of information presented to management Anticipation and analytical skills reflected in a thorough analysis of usage scenarios and corresponding risks, processes and controls Strong ownership of deliverables and outcome translating into proactive stakeholder, action and problem management

Technical Skills

Understanding of core banking businesses (Global Markets, Corporate Finance, Transaction Banking, Wealth Management) and interactions between front-officers (Sales, Relationship Managers, etc.) and their clients and other counterparties Familiar with the technical set-up, usage, recording and surveillance of voice and chat communication channels which are most popular in APAC and globally. Knowledge of end-to-end technical flows into archiving and surveillance back-end systems Very comfortable with the use of Office tools to draft process and SOP documents, analyze data and track metrics, and present clear and concise updates and executive messages to senior management

Fluency in Chinese Mandarin is a plus

The Role

Reporting directly to the Managing Director, you will be essential in defining and executing HR strategy, aligning it with business objectives, and ensuring our HR practices support our mission and values as we expand and innovate across the APAC region.

This newly created role will lead efforts to attract, develop, and retain top talent while fostering an inclusive work environment. You will be pivotal to our regional growth strategy and drive transformational change.

Role Summary

Strategic HR Leadership

• Oversee all HR functions with a focus on recruitment, employee relations, performance management, training, and compliance across the APAC region.
• Develop and implement HR strategies aligned with regional business objectives and growth plans.
• Advise senior management on HR matters, ensuring HR initiatives align with business goals.
• Manage rewards and recognition programs to ensure competitive compensation and benefits.
• Drive talent programs and implement organizational design strategies.
• Lead the HR team to support organizational goals.

Talent Acquisition, Management and Development

• Lead recruitment strategies to attract top talent, implementing best practices in talent acquisition.
• Develop retention strategies to maintain high employee engagement and reduce turnover.
• Implement performance management frameworks and leadership development programs.
• Develop succession planning strategies for leadership roles.
• Implement training programs to enhance employee skills and career growth.

Employee Engagement

• Create and maintain a positive, inclusive work environment that promotes engagement and well-being.
• Develop initiatives to enhance workplace culture and morale.
• Champion diversity, equity, and inclusion initiatives.
• Serve as the final point of contact for employee relations issues.
• Handle grievances, disciplinary actions, and conflict resolution fairly.

HR Operations

• Oversee HR operations, including payroll, compensation, benefits, and employee records.
• Drive improvements in HR processes and systems to streamline operations.
• Implement and manage HRIS and other systems for talent acquisition and payroll.

Change Management and Culture

• Lead change management efforts and culture transformation initiatives.
• Develop communication strategies to keep employees informed and engaged during changes.
• Ensure smooth transitions during organizational changes.
• Foster open communication and collaboration across the organization.

Compliance and Risk Management

• Stay updated on legislative changes and market trends affecting compensation and benefits.
• Ensure compliance with local labour laws and regulations across the APAC region.
• Promote ethical behaviour and ensure adherence to the company’s code of conduct.
• Identify and mitigate HR-related risks, including employee relations issues and legal challenges.

HR Analytics and Others

• Utilize HR data and analytics to provide insights and make data-driven decisions.
• Prepare HR reports and dashboards for senior management with analysis and recommendations.
• Build strong rapport with business leaders to build trust and synergy.
• Perform other ad-hoc duties and projects as assigned.

The Requirements

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Minimum of 10 years of HR experience, with at least 3 years in leadership roles,
• Prior working experience in the commodity industry is a MUST.
• Experience with both start-ups and MNCs preferred.
• Proven track record of developing and implementing successful HR strategies.
• Excellent communication and interpersonal skills.
• Strong understanding of HR laws and regulations in the APAC region.
  

Job Responsibilities

• Administer the recruitment cycle from drafting and updating of job advertisements, job posting, screening of applicants, arranging for interviews, communicating job offers and on-boarding.
• Administer the off-boarding process, including work-pass cancellations, tax clearance.
• Prepare employee contracts and all HR letters.
• Administer employee-related and office insurance renewals and updates.
• Administer employee medical benefits, leave administration, staff attendance, security access.
• Handle work pass applications, renewals, and cancellations.
• Maintain employee documents and data in HR systems and personnel physical files.
• Process payroll including income tax, CPF, NS-Make up pay
• Administer surveys from various ministries.
• Administer emails, phone calls on behalf of HR Department.
• Support Ad-Hoc HR Projects

Job Requirements

• Degree in Human Resource, Business Administration, or related field
• Minimum 3 years related work experience
• Proficient in MS Office and Info-Tech HR Systems
• Familiar with Employment Act
• Able to Start Immediately is Preferred

Description

Some careers grow faster than others.

If you’re looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC Digital Business Services is a pivotal part of the Group, providing essential operational and technical support to our global businesses and helping improve customer service and efficiency. Digital Business Services combines global expertise and technology to help keep us ahead of the competition.

We are currently seeking a high calibre professional to join our team as a Senior Quantum Computing Research Scientist.

Principal Responsibilities

HSBC is accelerating its research effort on developing advanced computing methods including innovative classical, hybrid and quantum algorithms with a focus on applications within Financial Services. The successful candidate will participate in ongoing academic and business relevant research projects and set new research directions in advanced computing with the aim to advance the field and provide valuable insights and both mid-term and long-term solutions to the business.

Publication of research results in peer reviewed journals and patent submission is strongly encouraged. As well as the research focus, this role will also be involved in contributing to the strategic direction of the bank and leading collaborative engagements with government, industry and university.

This role is part of the Emerging Technologies team and will offer the candidate an incredible opportunity to collaborate and find commercially viable applications for advanced computing architectures ranging from GPU-based physics inspired solvers to state-of-the-art quantum processors. The candidate will be able to rapidly establish themselves as a quantum computing technologist in the broader domain of Financial Services.

The position will be based in Singapore.

• Lead and contribute to original research, based both on your own ideas and relevant areas of the bank that may benefit from advanced computing methods
• Forge strategic alliances with academic and industry luminaries, collaborating to solve complex computational problems tailored to intricate domain challenges
• Engage and build relationships with business units across the bank to test and implement quantum solutions to solve real world business computational challenges
• Author research publications and see them through the publication process (e.g. Quantum, APS Journals, Springer Journals, Nature Journals, etc)
• Communicate progress and disseminate results both internally and externally
• Lead / support grant proposals together with academic and business partners
• Act as a Subject Matter Expert for your area, provide knowledge sharing sessions and thought leadership

Qualifications

• PhD in Physics, Applied Mathematics, Computer Science, or related field with demonstrated quantitative background
• 2-3 years post-doctoral experience in either industry or academia
• Experience in quantum algorithm development and application in the areas of optimization, machine learning, or complex simulation
• Published research in at least one of the aforementioned topics
• Demonstrated communication of scientific results at research conferences or other colloquia
• Familiarity with quantum computers and implementation of quantum algorithms on such hardware
• Programming experience in classical and quantum algorithms. Expertise in Python quantum SDKs (qiskit, circ, etc)
• Desired Qualifications
• Familiarity with convex and nonconvex optimization
• Familiarity with tensor networks and their applications to function approximation and many-body simulation
• Programming experience with CUDA on GPUs
• Familiarity with Julia and Matlab

You’ll achieve more when you join HSBC.
www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

Video URL - External

https://www.youtube.com/embed/QCt48iqxQw8

Role Overview:
We are a licensed fund management company seeking a motivated and dynamic professional to support the growth of our digital assets and Web 3.0 initiatives. This role focuses on identifying potential opportunities, building relationships with stakeholders, and supporting internal teams in delivering innovative investment initiatives. Projects may include potential Real-World Asset (RWA) initiatives and other emerging opportunities within the digital asset ecosystem. The ideal candidate will possess a strong foundation in finance and blockchain technologies, with a passion for the rapidly evolving Web 3.0 space.

Key Responsibilities:

• Identify potential opportunities and support the onboarding of clients for digital asset and Web 3.0 initiatives, including potential RWA projects.
• Collaborate with internal teams to assist in the implementation and management of investment initiatives.
• Monitor and analyse trends in DeFi, NFTs, cryptocurrencies, and blockchain to identify business opportunities and provide insights to internal teams.
• Represent the company at industry events, conferences, and networking platforms to enhance brand visibility and build strategic relationships.
• Ensure compliance with all relevant regulations, including KYC/AML standards and other applicable regulatory requirements for digital assets.
• Share general market updates and industry insights to enhance clients' understanding of digital asset trends.

Qualifications:

• Bachelor’s degree in Finance, Economics, Business Administration, Computer Science, or a related field.
• Proven experience in business development, sales, or client engagement within finance or blockchain-related industries.
• Strong understanding of Web 3.0 technologies, including DeFi, NFTs, smart contracts, and blockchain frameworks.
• Excellent interpersonal and communication skills, with the ability to build and maintain relationships with diverse stakeholders.
• Proficiency in Mandarin is preferred to effectively work with Chinese-speaking clients and partners.

Roles and Responsibilities

• Develop terminal procurement strategy for the assigned Area/s in collaboration with the Area/s and ONE procurement strategy through establishing long term partnership with key vendors at strategic locations for long term value creation, securing capacity and performance based collaboration
• Develop negotiation plans, strategies, securing competitive costs and executing contracts negotiations in collaboration with internal teams (e.g. legal, etc.)
• Support implementation of Global sustainability initiatives and drive with vendors
• Ensure accurate and transparent cost accounting and forecast
• Support cost savings and process improvement efforts
• Initiate feasibility studies for investments or long-term partnerships with operators and develop business plan and financial models for investment/divestment projects
• Review current portfolio of terminals to determine consolidation and/or divestment opportunities
• Drive the end-to-end deal execution process (financial modelling, risk assessments, valuation, due diligence, structuring and closing)
• Prepare expression of interest and bid documents where appropriate
• Act as PMO, lead and coordinate in discussions involving teams from regional organization, corporate shared services (Legal, Finance, Tax, etc.) and external consultants
• Draft and review documents such as joint venture agreements, shareholders agreements service agreements and others
• Perform due diligence to confirm validity of information obtained from potential partners or acquisition targets
• Participate in ad-hoc projects

Requirements

• Degree in Finance, Accounting, Mathematics, Maritime Studies, Logistics or relevant disciplines
• 4 to 6 years of experience in the Investments Analysis, Financial Statements, Shipping/Logistics industry or related working experiences in costs side of business in Container Shipping
• Basic knowledge of financial statement analysis, structure of contracts
• Basic experience in finance modelling with strong analytical skills
• Experience in shipping or logistics Business Process Management and/or IT-related departments would be preferred
• Strong team player with good interpersonal and communication skills (written and verbal), proactive in cross-team collaboration
• Proficient in Excel and data analysis; tech-savvy with an open mind to learn & apply new technologies
• Self-driven, proactive in improving systems and costs control measures
• Able to work independently, thrive under pressure to meet tight timelines
• This position supports two departments, Global Terminal Procurement and Global Terminal Business Development
• Candidates with more experience are welcome to apply and may be considered for a higher position

We regret that only shortlisted candidates will be notified. Thank you.

Overview:

We are seeking a visionary leader to head our PayFi business unit, backed by a $30M investment to drive innovation in crypto payments. This role will oversee our stablecoin project and expand into new crypto payment solutions, leveraging our regulated exchange status and direct access to banking rails.

The ideal candidate will have extensive leadership experience in payment companies, deep knowledge of the payment landscape, and expertise in crypto payments. Candidates with experience in leading cross-border payment businesses will be highly regarded too.

Key Responsibilities:

• Define and execute the strategic vision for the PayFi business, including stablecoin initiatives and crypto payment solutions.
• Leverage the company’s unique positioning to create innovative, compliant crypto payment products.
• Build and lead a high-performing team to scale the business unit.
• Stay ahead of industry trends, regulatory developments, and crypto innovations.
• Collaborate with internal and external stakeholders to drive adoption and growth.

Requirements:

• Extensive leadership experience in payment companies with a proven track record of scaling businesses.
• Deep understanding of payment systems, cross-border payments, and crypto payment solutions.
• Strong strategic thinking and execution capabilities in fast-paced environments.
• Familiarity with regulatory environments in payments and crypto.
• Proficiency in English; Mandarin is a plus.

Preferred Background:

• Leaders from top payment companies, particularly those with cross-border payment expertise.
• Experts in crypto payments who can bridge traditional finance and blockchain innovation.

About OSL

Backed by Asia’s leading public fintech and digital asset company, OSL Group (863.HK), formerly known as BC Technology Group, OSL is the world’s first SFC-licensed and insured digital asset platform. Founded in 2018, OSL has an established history in the sector and is recognised by many as the leader in providing comprehensive regulated and licensed digital asset solutions. OSL offers custody, omnibus, tokenisation and wealth management services, which deliver institutional clients in addition to professional and retail investors access to the best-in-class digital asset platform, along with a fully regulated liquidity pool. OSL’s secured and insured hot and cold wallet infrastructure also ensures the safekeeping of digital assets with timely transaction settlements. As the digital asset industry continues to evolve, so does OSL. OSL’s simple and tailored approach compliantly navigates international clients through the evolving digital assets environment.

Job Description:

• Assist in researching and identifying potential business opportunities, including new markets, industries and clients.
• Support the development of business proposals, presentations and marketing materials to pitch services to prospective clients.
• Assist in conducting market research and analysis to identify trends, competitive landscape, and potential areas for growth.
• Collaborate with the Business Development team to develop and implement strategies to achieve sales targets and business objectives.
• Assist in building and maintaining relationships with existing clients, providing ongoing support and addressing any inquiries or concerns.
• Coordinate with internal teams to ensure effective communication and collaboration on business development initiatives.
• Assist in organizing and attending meetings, conferences, and networking events to promote company services and build relationships with potential clients.
• Provide administrative support to the Business Development team, including managing calendars, scheduling appointments, and maintaining databases and records.
• Stay updated on industry trends, market developments, and competitor activities.
• Perform other duties and responsibilities as assigned by the Director or Senior Management team.

Requirements :

• Bachelor's Degree in Business Administration, Marketing or related fields.
• Minimum of 3 years in business development / Sales / Corporate Secretary / handling new set-up company related experience.
• Strong interpersonal and communication skills, with the ability to build rapport with clients and collaborate effectively with internal teams.
• Excellent organizational skills and attention to detail, with the ability to manage multiple tasks and priorities in a fast-paced environment.
• Proactive and self-motivated with a strong desire to learn and grow in the fields of business development
• Proficient in Microsoft office Suite (Word, Excel, PowerPoint).
• Ability to work independently and part of a team, with a positive attitude and willingness to take on new challenges.
• Flexibility to adapt to changing priorities and deadlines as needed.
• Excellent promotion and sales skills are a plus.

This is a permanent position with a large EPC company.

• Formulate sales strategies and conduct sales activities including preparation of proposals covering Singapore and its neighboring markets. The position is expected to formulate specific short-, medium- and long-term sales strategies based on its business and operation policy and drive the sales growth and business performance to achieve our target.
• Collect and interpret market information and regularly report to managements, especially focusing on the opportunities in areas of energy, chemical, life sciences, industrial and urban infrastructure in Singapore, Malaysia, and Thailand.
• Develop and implement measures to explore new business opportunities (new client and new business domain) in our targeted area.
• Identify key issues in business strategy of the company and formulate sales strategies to address them.
• Take operational lead to develop and adjust sales strategies to achieve the financial target of the company.
• Take operational lead to develop and compile proposals by collaborating with relevant divisions/departments of the company while creating the winning strategy.
• Implement measures to explore new business opportunities (new customers and new business domain), as well as build and maintain trusting relationship with new customers, based on the sales strategy.
• Lead negotiations with customers together with project team of the company, including commercial and contract matters. This position is particularly required to handle various types of projects with several stakeholders (both internal and external) and well communicate with our clients and expected extensive knowledge in the business side of the projects.
• Communicate with various stakeholders, including shareholders, partners, relevant government agencies and customers (including existing and new customers) in Singapore and across the region to build and maintain trusting relationships.
• Work together with internal teams to develop proposals including technical idea and solutions to achieve sales targets by ensuring the best possible services and effective communications to clients.

[Job Requirement]

• Bachelor’s degree in any engineering field or business administration.
• Minimum 7 of experience in Oil & Gas and or Life-Science and infrastructure related industry as sales, including more than 3 awarded PJs with a value of 50MMUSD or more.
• In-depth practical knowledge and understanding of contractual practices and contracts in EPC projects.
• Technical and/or engineering knowledges in energy, chemical, life sciences, industrial and urban infrastructure is preferable.
• Excellent interpersonal and analytical skills with the ability to think "outside the box" to solve problems.

PRISM+ is the largest Singaporean direct-to-consumer smart home appliances brand. Our mission is to offer cutting-edge products to the masses at affordable prices. We are a rapidly growing, ever-evolving organisation, and we are seeking new teammates to join us on our exciting journey.

We are looking for a motivated and detail-oriented Human Resources Intern to join our HR team. This role will provide valuable hands-on experience in both Recruitment and HR Operations

• Assist with sourcing and screening candidates for open positions through various job boards, social media, and networking.
• Help coordinate and schedule interviews with candidates, ensuring clear communication between hiring managers and applicants.
• Maintain and update the candidate database, tracking progress and status of applicants.
• Assist in the onboarding process for new hires, including preparing welcome materials, organizing orientation schedules, and ensuring all necessary documentation is completed.
• Help maintain employee records and HR databases, ensuring accuracy and compliance with company policies and legal requirements.
• Help prepare HR reports and assist in the analysis of HR metrics.
• Assist with payroll-related tasks, benefits administration, and other HR operational activities as needed.

• Currently enrolled in a degree program in Human Resources, Business Administration
• Strong interest in HR, recruitment, and employee operations.
• Excellent communication and interpersonal skills.
• Highly organized with strong attention to detail.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
• Ability to work effectively both independently and in a team environment.
• Positive attitude with a willingness to learn
• Prior internship or experience in HR functions is a plus

Established in 2001, Nanyang Institute of Management ("NIM") is a forward-looking premier education provider in the region. At NIM, we focus on "Nurturing Today for Tomorrow" with a student-centric culture that places learning needs above all else. We pride ourselves on the ability to offer an environment that is geared towards achieving academic and teaching excellence while nurturing our students as a whole.

We have an exciting career opportunity for the position of Human Resource Executive and invite industry professional to join us in our mission.

Job Description:

• Manage the full-cycle talent acquisition and retention activities.
• Manage the full-cycle payroll administration activities.
• Manage work pass applications, renewals and cancellations.
• Manage HR administrative tasks across multiple functions.
• Manage and participate in talent engagement events.
• Maintain and update employee records in Info-tech system and personnel files.
• Collaborate closely with all internal and external stakeholders to drive business goals.
• Participate in all HR projects, audit and compliance activities.
• Responsible for other duties as assigned by the HR Manager and President.

Requirements:

• Diploma or Bachelor’s degree in Human Resources Management.
• 3 years of working experience in HR capacity, with focus in Talent acquisition and Payroll administration.
• Proficient with Singapore's statutory laws (e.g., Employment act, CPF act)
• Meticulous, organised, process-driven, detailed-oriented and operationally hands-on.
• Proficient in Info-tech systems and HR related portals.

IT Business Analyst (1-Year Contract, Renewable Annually)

We are seeking a skilled IT Business Analyst for a 1-year contract to join our consultancy team and collaborate on delivering cutting-edge IT solutions. The successful candidate will play a key role in managing projects, aligning IT strategies with the client's business goals, and ensuring seamless execution across teams. The contract is renewable yearly, offering the opportunity for continued engagement.

Key Responsibilities:

• Communicate regularly and work closely with business units to ensure alignment on projects and overall service delivery.
• Contribute to IT projects by ensuring they are delivered on time, within budget, and adhering to internal processes and standards, including IT security protocols and SDLC frameworks.
• Participate in all phases of the project lifecycle, including requirements gathering, design discussions, SIT, UAT, user training, and maintaining comprehensive project documentation.
• Collaborate with software architects, vendors, team members, and business stakeholders to coordinate efforts and deliver projects efficiently.
• Identify, manage, and resolve complex issues while proactively preventing escalations.
• Stay updated on emerging trends, industry disruptions, and innovative technologies to support and enhance business objectives.

Key Requirements:

• Degree in Computer Science, Engineering, Information Systems, or a related discipline.
• 4-5 years of technology experience with strong business analysis skills.
• Familiarity with how hospitality systems integrate to deliver seamless customer experiences.
• Knowledge of creating tender documents, evaluating tenders, and managing contracting processes is advantageous.
• Proven ability to facilitate business users in defining problem statements, articulating business outcomes, and driving process re-engineering or business transformation.
• Ability to adapt to shifting priorities, ambiguity, and multiple demands in a fast-paced environment.
• Experience in managing projects using agile methodologies is preferred.
• This is a 1-year contract to start, renewable yearly.

Why Join Us?

As part of our consultancy, you’ll have the opportunity to work on impactful projects for leading enterprises. This 1-year contract role provides you with the flexibility to work on high-impact projects while enhancing your skill set and contributing to the delivery of high-quality IT solutions. The contract is renewable annually, offering the possibility of continued work and growth.

Client: JP Morgan

Department: Business Support Management

Division: Finance & Business Management, Corporate & Investment Bank

Summary

Our Business Support Management (BSM) team of JP Morgan is tasked with a variety of business administration and control responsibilities and provides general support of day to day business functions. We are a function within Commercial & Investment Bank (CIB) Finance & Business Management organization.

As a Business Change Manager within Business Support Management, you will be responsible for administrative and control-focused support to our CIB business. You will collaborate with people across all levels and multiple lines of business to execute deliverables e.g., Business Managers, CIB BSM global counterparts, and Internal Business Partners such as Business Control, Compliance, Human Resources, and Technology.

Key Responsibilities

• Manage on/off boarding process e.g., verification checks, provision of technology and management of technology accesses including hardware, applications, market data for joiners and leavers
• Implement controls including consecutive leave, physical access management, business resiliency support, centralized policy and procedure
• Communicate and coordinate implementation of firmwide policies and changes in strategy; Partner with regional and global teams to ensure business initiatives are achieved
• Coordinate Real Estate matters including space planning, move management and location strategy; Represent CIB in firmwide and regional real estate strategy reviews and execution of associated logistics. Liaise with Global Real Estate and Facilities on projects and day to running of our locations
• Ensure accuracy of headcount projections used in space planning; Prepare reporting and analytics on our headcount and real estate footprint; Manage space assignments to optimize the utilization
• Analyze operational changes and assess the change impact. Analyze and summarize data for presentation and interpretation
• Assist in day-to-day issues that arise e.g., seating constraints and Tririga/data issues
• Handle ad-hoc requests from business related to technology, real estate, resource allocation etc. Plan and oversee ad-hoc projects from execution through completion. Respond to audit and compliance queries

Required qualifications, skills and capabilities

• Bachelor’s degree
• Minimum of 5 years of experience, preferably in Investment Banking
• Ability to implement new processes, escalate issues and communicate with influence
• Ability to analyze processes and issues: troubleshoot, make connections, leverage data and problem solve
• Experience in operating across multiple locations, with different languages, customs and backgrounds
• Strong control mind-set and attention to detail

Preferred qualifications, skills and capabilities

• Work independently whilst also operating effectively in a team-based environment
• Demonstrate strong attention to detail, self-starter, prioritize and manage a demanding workload
• Strong Microsoft Office capabilities especially excel and power point
• Develop relationships and demonstrate influence across a range of functions
• Previous working experiences of control functions would be valuable

Scope of projects:

• TEMENOS T24/TRANSACT Core Banking Platform, focused on assigned area of expertise
• Transversal topics involving other domains, with an impact on assigned area of expertise.

Role of the Senior Business Analyst:

• Provide functional expertise and relevant experience on TEMENOS T24/TRANSACT core banking product implementation and configuration
• Analyze gaps in functionality and processes between European and Asian sites and propose solutions to converge and align them into a common design.
• Analyze and structure new requirements with all stakeholders involved in order to propose to the organization the best way to deliver appropriate solutions and integrate them in the overall program;
• Lead the elaboration of a functional solution with business stakeholders and concerned IT teams
• Lead, with the support of technical teams, the definition of the solution and the implementation roadmap
• Drive the definition of use cases for Integration tests with testing team and for User Acceptance Test with end users
• Manage all the decision-making and analysis process allowing designing, validating the solution, and getting the necessary approvals in terms of architecture, IT risk and IT Security, budget and capacity planning.
• Coordinate the implementation from a project management perspective and ensure the WMIS Project governance is applied at each step
• Bring benefit to both the IT tools functionality and potential changes to operational processes affected.
• Ensure that every new solution implemented respects WMIS standards and allows for mutualization / reuse as much as possible between sites.
• Ensure all requirements are approached from a global perspective for all sites. Specific solution should only be considered to address regulatory, tax or accounting specific requirements

Responsibilities:

• Proactively communicate and collaborate with external and internal third-parties to analyze information needs and functional requirements and deliver the following artifacts as needed: Functional requirements, Business Requirements Document, Use Cases, Screen and Interface designs, Business process designs
• Define requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, tasks and workflow analysis.
• Drive and challenge business units on their assumptions of how they will successfully execute their plans
• Serves as the conduit between the customer community and the technology teams through which requirements flow.
• Develop requirements specifications according to standard templates & methodology
• Collaborate with the team’s experts to establish the technical vision and analyze tradeoffs between usability and performance needs.
• Be the liaison between the business units, technology teams and support teams.

Job Requirements:

• Bachelor’s Degree
• At least 10 years of experience in :
• Banking Industry, as a Business Analyst and/or as a “hands-on” Project Manager
• Expert knowledge and experience on TEMENOS T24/TRANSACT Core Banking platform for Wealth Management, understand the various flows and functions, familiar with system parameterization and configuration.
• Proficiency in User Acceptance Testing (UAT), Functional & System Integration testing of banking and financial applications.
• Expert knowledge of at least one of these functional domains of core banking :
• Customer & Portfolio data, AA.Cash Accounts, Cash payments, AA.Deposits
• General Accounting and reporting, Credit (AA.Loans, Limits, Collateral), Taxation (FATCA, CRS, IRS871m).
• Securities processing and custody
• Strong analytical and product management skills required, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements.
• Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, managers, subject matter experts and technical teams.
• Strong proficiency with Powerpoint, Excel, Word, Visio
• Fluent in SQL queries, API testing, data analysis and data modeling.
• Experience in Agile Scrum is a plus
• Familiar with project management tools as well as issue and release management, production and support (JIRA, Service Now, PPM tools, etc)

Etiqa is looking for a dynamic individual to join our team. Do you have what it takes?

Are you:

• Passionate about working with people?
• A creative thinker with a positive attitude & outlook?
• A strong dynamic communicator able to collaborate effectively?
• Willing to learn, adapt & grow in a fast paced work environment?

WANT TO MAKE A DIFFERENCE?

This exciting proposition allows you to work with Etiqa, a leader in the insurance sector, optimizing your unique skill set, and getting onboard our journey towards “Making The World A Better Place”.

SCOPE OVERVIEW

• Provide inputs of strategizing sales and marketing activities to increase sales
• Ensure the IFA marketing spend is within budgets
• Collaborate with training team to conduct regular product and refresher training for the partner
• Undertake event management activities and promotions to engage Management, Sales Directors and advisors.
• Working closely with Internal stakeholders: Product, Compliance, Life Operations Dept. to ensure manual cases submissions and inceptions are within SLA timeline
• Keep abreast of market updates, trends and competitor offerings for the IFA space
• Ensure all incentives campaigns are fulfilled
• Ensure advisors enquiries are promptly answered by BDMs for a good partnership experience

REQUIREMENTS

• Degree or diploma in any discipline
• CMFAS (Module 5, 9, 9A, HI) preferred.
• Self-motivated, independent and results oriented
• Understand IFA business in the marketplace
• Knowledge in sales and marketing
• Good interpersonal and networking skills
• Personable, active listener and team player
• Professional appearance and self-confident

Are you a confident dedicated sales professional with a strong desire to earn an attractive income? Our high expectations come with great rewards.

• A ‘go-getter’ role with the ability to generate a strong sales pipeline independently in the local market and achieve defined sales target.
• Promote the company’s foreign exchange products and services while developing and maintaining relationships with prospective and existing customers, ensuring they receive the highest level of service.
• Self-motivated, result orientated and energetic.
• Attractive remuneration package for successful applicants.

Job Responsibilities:

• Identify business opportunities of targeted segments, primarily from cold-calling
• Channel sales and business development
• New customer acquisitions and developing customer relationships
• Ensure appropriate marketing or sales material are generated
• Make appointments, visit and present our services to prospective merchants
• Engage with merchants to understand their needs and create and articulate compelling value propositions

Job Requirements:

• Diploma, preferably majoring in business or a related discipline
• Minimum 2 years relevant direct (local/regional) sales experience, preferably with other MAS-licensed Major Payments Institutions (cross-border money transfers), Fintechs, or financial institutions
• Excellent interpersonal skills and an ability to build strong relationships with partners
• Self-motivated team player with a strong sense of responsibility
• Able to communicate well with various levels of people in organizations
• Language proficiency in English and Mandarin (to liaise with Mandarin-speaking associates and in-view of business communication)
• Immediate availability preferred

Job Description

• Understanding the business requirement from stakeholder and converting the requirement in to functional document.
• Ensure deliverables meet business requirements
• Document and communicate functionally.
• Ensure all support or project activities are in compliance to the quality assurance, audit specification, internal controls and standards.
• Provide up- to- date and accurate relevant documentation of changes, fixes, upgrades, enhancements of supported applications and implementation procedures in accordance to established standards.

Requirements

• Have worked in Finance domain and have understanding of Financial Statement,P&L, banking products and Trade Finance.
• Good communication skills & able to work with minimal supervision
• Continuously resolving a minor or major of technical requests, inquiries, bug fixes and complaints
• SQL-Should be able to read and write code.
• Experience in Audit/Regulatory Reporting.
• Experience in Agile based development.

EA Number: 11C4879

Responsibilities:

1. Strategic Planning and Execution: Collaborate with senior leadership to design, implement, and monitor business strategies that align with organizational objectives, driving sustainable growth and competitive advantage.
2. Process Optimization: Evaluate and refine operational workflows to enhance efficiency, optimize resource allocation, and reduce redundancies, ensuring maximum productivity.
3. Data-Driven Decision Making: Conduct comprehensive data analysis to generate actionable insights, track key performance indicators (KPIs), and provide strategic recommendations to inform high-level decision-making.
4. Cross-Functional Collaboration: Act as a central liaison, fostering seamless communication and collaboration among departments to ensure alignment and the successful delivery of complex projects.
5. Project Leadership and Team Development: Lead and manage critical projects, ensuring timely completion and alignment with business goals while mentoring and developing team members to cultivate leadership and operational excellence.
6. Cost Optimization and Risk Mitigation: Implement cost-control measures, conduct risk assessments, and develop mitigation strategies to safeguard the company’s operational and financial health.

Requirements:

1. Educational Qualifications: Bachelor’s degree or higher in Business Administration, Management, or a related discipline from a reputable institution.
2. Professional Experience: A minimum of 3–5 years of progressive management experience in business operations, strategy execution, or related domains, preferably in a dynamic or multinational environment.
3. Analytical and Technical Proficiency: Exceptional analytical acumen with expertise in using advanced data analysis tools such as SQL, Tableau, or Power BI to derive insights and drive outcomes.
4. Leadership and Communication Skills: Outstanding verbal and written communication abilities with a proven track record of influencing stakeholders and leading cross-functional teams.
5. Problem-Solving and Resilience: Demonstrated capacity to manage high-pressure situations, navigate complexities, and provide innovative solutions to multifaceted challenges.
6. Personal Attributes: Strong interpersonal skills, adaptability, and a results-oriented mindset, with a commitment to continuous learning and professional development.
7. Language Proficiency: Bilingual or multilingual capabilities are advantageous, particularly fluency in English and other relevant languages.

Parts Sales Engineer

• Working Location: Boon Lay
• Working Days: Monday - Friday
• Working Hours: 8:30am - 5:15pm
• Salary range: SGD 4,000 to SGD 5,500 monthly, 13th month, SGD 250 transport allowance

Interested applicants can also send your resume to WA:+65 8839 3566 (Ms Angel) and allow our Consultant to match you with our Clients.

No Charges will be incurred by Candidates for any service rendered.

LIEW ONN KEE REG NO : R22108518

THE SUPREME HR ADVISORY EA NO:14C7279

SPECIFIC RESPONSIBILITIES

• Proactively handles all opportunities from leads to ensure timely fulfilment and profitability of business unit
• Conducts and provides accurate forecast and sales pipeline plans to management for planning
• Actively promotes Service Sales (Aftermarket products) to distributors in conjunction with spare parts sales
• Collaborates with the sales team to develop sales strategies to target new opportunities recognized within existing accounts
• Collaborates with the sales team to develop sales strategies to target new opportunities recognized within existing accounts
• Have in-depth knowledge on wide range of diesel industrial engines (small to large capacity) to provide support to distributors in terms of spare parts technical advice
• Optimizes inventory level (own stock and consignment stock at customer site) to achieve low stock-up cost and satisfactory parts availability to customers
• Maintains accurate records of all projects, pricings, sales, and activity reports
• Creates and conducts proposal presentations for sales representatives, customers, and prospects
• Leads and participates in continuous improvement projects in cross-functional areas
• Performs any other parts sales and aftermarket duties as and when assigned

Qualifications / Requirements

• Diploma/degree in Mechanical or Electrical Engineering with at least 3 years of relevant experience, preferably in spare parts or automotive industry
• This position requires fair amount of traveling in the Asia Pacific and South East Asia Region (10-15%)
• Prior spare parts experience with engines manufacturers will be advantageous.

• Create and implement strategic business development plans to discover new leads.

• Perform market research and analyze competitors to identify emerging trends, customer needs, and potential areas for growth.

• Communicate the company’s products, services, and value proposition to prospective clients.

• Work closely with the sales team to support the entire sales process, from lead generation to contract negotiation and finalization.

• Provide timely and precise reports on business development activities, pipelines, and key performance indicators.

• Assist in creating marketing materials and sales enablement content.

• Stay informed about industry trends, competitive dynamics, and best practices in business development.

• Contribute to the organization's overall growth and success by identifying new revenue opportunities and strategic partnerships.

Job Requirements:

· Diploma Holder and above.

· Minimum 3 Years Experience in relevant role.

· Experience in Hospitality/Travel or relevant industry will be advantageous.

· Possess excellent communication, negotiation, and presentation skills.

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Business Development Executive (F&B Industry)

• Working days: 5.5 days work week
• Working hours: 8.30am - 5.30pm
• Salary: $3000 to $4000 + Car Allowance $1200 + Commission (quarterly) + AWS (Dec) + Bonus (June)
• Location: Senoko S Rd

Key Responsibilities

• Responsible for developing new prospects and maintaining existing accounts in the Food Service/ HORECA channels.
• Identify leads and develop strong business relationship with customers
• Maintaining of good rapport with existing customers
• Responsible for driving growth and achievement of monthly sales target
• Managing customer’s account receivables to ensure timely and prompt payment
• Monitor current trends in the industry with competitors and market activities

Requirements

• Min. Diploma in Business Administration or equivalent
• Min. 1-3 years of relevant Business Development / Sales experience in F&B industry (Preferred in Food Service Channels)
• Driving license with own Transport is a must to perform customer visits

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279