Job Scope:

• Attend to customers at the counter of the CC

• Administrative duties

• Any other ad-hoc duties assigned

Working Schedule:

Duration: 18 November 2024 - 31 March 2025

Working Hours:

Monday to Friday: 9.00am – 6.30pm

Weekend scheduled work when required

Salary: Hourly Rated ($12-$13)

Job Requirements:

Prior working experience in a community/social service sector

EA License No.: 96C4864

Reg. No.: R22110485

Job Scope:

• Support filing, packing of case records and tracking of records to be collected or returned from the service provider
• Other administrative work related to record management for the digitisation project

Requirements:

• Work will be done physically onsite
• IT skills and familiar with MS Excel, MS Word

Location: Clarke Quay / Cityhall

Salary: $2600 to $2900/month

Working Arrangement:

Mon to Thur : 8.30 am to 6.00 pm

Fri : 8.30 am to 5.30 pm

Contract Period: 1 year

EA License No: 96C4864

Reg. No.: R24121728

Responsibilities:

• Provide quality customer service and housekeeping duties
• Assist in opening and closing of the outlet
• Prepare and serve foods to customer
• Marketing menu items to customers
• Handle cashiering duties
• Able to handle customers skillfully to ensure full satisfaction
• Establish rapport with guests
• Maintain clear records of stocks and inventories
• Any other duties as assigned

Requirements:

• No experience in similar field are required
• F&B Hygiene Certificate
• Excellent communication skills
• Commitment to quality service
• Service excellence
• Food and Beverage knowledge

Responsibilities:

• Clerical duties and general administrative support
• Attend to phone calls, queries and emails
• Develop and maintain filing system
• Preparation of legal documents (training will be provided)
• Carry out simple payments, invoicing and receipts functions
• Archival of both digital and hard-copy documents

Requirements:

• Proficient in Microsoft Office and Outlook
• Organized and detail-oriented
• Strong customer service and communication skills

Responsibilities:

• Welcoming and seating guests
• Taking food and beverage orders from guests
• Having knowledge of the general wine, beer, and alcoholic beverages the club serves
• Able to give suggestions based on customers' preference
• Always maintain a clean and tidy area
• Handling multiple tables and tasks in an efficient manner
• Transport is provided
• Assist in any ad-hoc tasks assigned

Requirements:

• Provide excellent customer service in a fast-paced environment
• Proactive, team player
• Exceptional interpersonal & communication skills
• Able to work night shift, weekends and holidays
• Approachable, with a professional appearance
• Have an eye for detail and understanding guests' needs

Contract Duration

· 6 January 2025 to 15 May 2025

Working Location

· Ang Mo Kio

Working Hours

· 5 Days (Mon to Fri: 8.00am to 5.00pm)

Lunch: 1 hour

Offered Salary

• S$9.44 to S$12.53 per hour (Depends on qualifications and experience and subject to client’s approval)

Requirements

· GCE ‘O’ Level / Nitec / Higher Nitec

Job Description

· Attend to physical and online appointments

· Follow up on stakeholders’ enquiries (e.g. students, staff, parents, etc)

· General support to SSV events

· Process financial application/PC Claims

· Process students’ Giro submission

Job Responsibilities:

• Draft and execute test cases to verify and validate in-house printer products not limited to firmware, printer drivers, web, desk and mobile applications.
• Analyze incidents and conduct investigations to troubleshoot issues surfaced.
• Document and file bugs into incident management system in accordance with standards established by Quality Control (QC) Manager.
• Prepare comprehensive test and incident reports for every testing cycle.
• Identify any gaps in processes and propose improvements to enhance testing and software development practices.

Job Requirements:

• Minimum Diploma or Degree in Mechanical Engineering/Computer Engineering/Software Engineering/ Computer Science.
• ISTQB Certified Tester or equivalent is preferred but not a must.
• Minimum 2 years of relevant experience in software or firmware development is highly preferred. Candidates with no prior experience but are keen in firmware or software development are also welcome to apply.
• Candidates with knowledge or hands-on experience using C or C++ programming language are advantageous but not a must.

Requirement:

• Have Call centre exp/ Customer Service
• Min Nitec/Diploma
• Handle sales orders, customer and client enquiries/complaints.
• Provide high service levels to the respective customers and clients.

General Responsibilities

• Follow and adhere to work processes and standard operating procedures in performing day-to-day tasks
• Receive and handle inbound customer orders, queries and complaints (via hotline). Document and record customer details, queries and complaints
• Conduct outbound calls to follow up on issues/orders/complaints to ensure customer satisfaction
• Resolve customer queries/complaints as per standard operating procedures and channel to respective operations team for immediate resolution
• Provide feedback to supervisor on improvement areas based on customer/client issues
• Prepare and submit regular/ad hoc reports to respective departments or management on all the cases logged in system
• Maintain up-to-date information on processes, products, price lists, etc.
• Liaise with respective operations team for issues, follow-up and actions
• Establish and maintain good working relationships with clients/customer

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!
Interested candidates, please submit your resume to [email protected]

Alison Chen
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Position title : Business Central Dynamics M365 Applications Functional Consultant

Location: 1 Commonwealth
Working Days: 5 days
Working hours : 9am-6pm
Salary : $5k - $7.5k

Roles & Responsibilities

• Train and deploy Microsoft Dynamics 365 Business Central, On-Prem or On-Cloud for customers.
• Conduct business requirements study with customer’s project team.
• Collaborate with in-house technical consultants to design add-on solutions to fulfil customers business and operation requirements.
• Conduct customer training to enable users’ skill in navigating and using the systems effectively.

Company provides internal training:

• Company will provide training whenever new features and technology are available for Dynamics 365 Business Central.
• Team sharing of industrial practices of a specific industry; based on consultants’ completed deployment projects.
• In so, equipping you with skill in executing the projects and your job satisfaction.

Requirements:

• Good knowledge of Financial Accounting, Inventory Costing and Pricing, MS , Words, Teams
• Familiar with accounting systems preferably Dynamics Business Central or NAV Possess minimum a Diploma / Degree in Finance/Accounting/IT
• Minimum 3-5 years of working experience

Karen Lee Kai En Reg No: R22108159

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

The Business Analyst specializes in analyzing market trends and consumer behavior to enhance product procurement strategies and drive sales department performance.

The role is required to leverage data to forecast demand, optimize inventory levels, and improve product offerings, while also evaluating sales tactics and customer engagement to boost revenue growth.

Job Scope

1. Data Management and Analysis

• Cleanse and process big data
• Automate data analysis processes
• Identify market trends and forecast

2. Dashboard Creation and Maintenance

• Develop and maintain various dashboards (sales, customer, product, internal operational)

3. Reporting and Decision Support

• Analyze data and compile finding
• Present recommendations to Head of Product

4. Market Research

• Stay abreast of market demands and trends
• Utilize insights for business strategy

5. Project and Initiative Management

• Propose and monitor new initiatives
• Track current project progress

6. Perform any other ad-hoc duties as assigned

Pre-Requisites

• Degree/Diploma in Business Analytics or related discipline
• At least 3 years’ experience in handling big data analysis
• Familiar with data analysis tools - Excel/Power BI/SQL/Tableau/etc.
• Strong analytical skills with ability to collect, organize, analyze data with great accuracy
• Strong communications skills to present and articulate complex information
• Ability to analyze information on market trends and industry development and interpret future potential demands
• Establish and manage budget plans and monitor budget outcomes
• Create marketing strategies and plans
• Evaluate media effectiveness
• Able to work in fast-paced, dynamic, and digitally centric environment
• Excellent written and spoken English
• Digitally-savvy
• Strong business acumen
• High level of initiative
• Capacity to work under high pressure
• Collaborative and highly adaptable team leader

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Business Analyst Assistant Manager to join their warehouse team, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Responsibilities Business Analyst Assistant Manager:

• Performing data analysis and validation tasks as required.
• Employing Python, R, VBA, PowerAutomate, and other software to automate comprehensive scorecard reports across diverse business sectors.
• Crafting and managing several Power BI data visualizations for day-to-day activities, key performance indicators (KPIs), and financial assessments.
• Creating PowerApps to collect crucial data currently lacking, with a focus on boosting efficiency, justifying costs, and identifying anomalies.
• Offering technical support and resolving platform issues.

Requirements:

• Min Degree in related study with min 2 - 3 years of relevant experience (dealing with different business unit)
• Proficient in automation tools such as PowerBI, Tableau and VBA
• Good communication and presentation skills

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

• Formulate strategic plans to identify, target and clinch corporate clients
• Expand clientele base through active acquisition of new clients
• Draw up networking proposals customized to individual sector
• Liaison between client, designer and other parties leading up to the project, ensuring client’s requirements are met and exceeded
• Prepare sales and marketing materials
• Assist in organizing sales and marketing events
• Achieve and Deliver Sales Target
• Ensure all drawings and proposals are generated on time
• Support in all aspect of Sales activities
• Manage and maintain customer relationship
• Collate and evaluate customer feedback and highlighting customer complaints from customers for management analysis

Requirements:

• Minimum 3 years of working experience preferably sales experience in commercial office interior design or equivalent.
• Strong business acumen and analytical skills with ability to formulate sales and business development strategies
• Strong sense of ownership and are able to manage multiple deals in a pipeline end to end
• Strong communication skills with ability to build rapport with customers and gather market information
• Self-disciplined, able to meet ambitious customer visit targets and submit reports on time
• Team oriented character, able to achieve individually and contribute to team’s achievement.
• Active listening skills and proactive communication in verbal and written

Bayes provides career opportunities with reputable and progressive Employers and prioritizes the interests of all whom we represent. If the role resonates with you and your professional experience complements the responsibilities listed, send your resume to [email protected]

All personal data supplied will be treated in confidence, and as permitted by law. For further enquiries, please visit our website which shares our Privacy and Data Protection Policy.

Kashmiethaa V Chandran | Associate

Built Environment Vertical

EA Registration R24122846

Responsibilities

• Analyze enhancement/ implementation requests from Business users
• Act as a bridge between IT and the Business in the project management
• Collaborate with IT and the Business to propose suitable solutions
• Prepare specifications, resource estimation, planning/ roadmap, test scenarios and release documentation
• Ensure timely releases according to project roadmap
• Discuss/ influence/ socialize among stakeholders to form organizational agreements on project goal, concept, and requirements.
• Initiate optimization plans on banking process to establish projects

Requirements

• Bachelor’s degree with min. 7-10 years of experience in the banking sector or banking related project experience with a consulting firm
• Background in Project Management, Business Analysis, and/ or Business Process Reengineering
• Good knowledge of bank operations and system used in the relevant processes
• Excellent communication and interpersonal skills
• Strong analytical and troubleshooting skills
• Hands-on experience in business process reengineering and project implementation
• Well verse in project management methodology e.g. waterfall or agile

Duration: 6 months

Location: Tampines

Working Hours: Monday - Friday 830am to 6pm

Responsibilities:

• Understand and specialized with various data maintenance
• Ensure accuracy and filing of all maintenance forms
• Ensure Masterfile data is clean and up to date.
• Perform Master Data cleansing on a regular basis
• Handling simple IT related issues feedback from banners and IT helpdesk (within 24 hours)
• Read email promptly and act within 24 hour
• Assist in master file cleanup when necessary
• Training of team members on compliance
• Perform UAT as required
• Other Ad hoc tasks assigned by supervisor/MDT Manager

Requirements:

• Minimum Diploma in Business Administration, Retail or a related discipline
• Proficient in MS Office applications, especially MS Excel (e.g. VLOOKUP, Pivot Table, etc.)
• Dynamic, self-motivated, able to work under pressure, prioritize tasks, and meet tight deadlineStrong administrative skills; organized and systematic
• Clear and effective communication skills
• Positive attitude with effective problem-solving abilities and attention to detail
• Eager and willing to learn new tasks and share knowledge with the team

Should you be interested in this position, please contact Mandy at 9640 2934 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23114622 So Man Xin

Key Responsibilities

• Requirements Analysis & Elicitation

• Responsible to identify and define detailed functional specifications based on the business requirements document

• Analyse and document the “to-be” business and operation processes based on the agreed requirements and / or function points, perform impact assessment and estimation

• Monitor and manage risks /issues related to requirements and scope-creep

• Participate in transitioning the requirements to the designers and ensure a clear and complete understanding of the requirements.

• Assist in translating business requirements into test scenarios.

• Facilitate / provide “Train-the-Trainer” on application enhancements

• Maintain up-to-date knowledge base related to application features and processes (subject matter expertise)

• Testing & Scope Management

• Clarify test findings escalated by Test Manager and classify the findings accordingly (either as a defect or change request)

• Perform impact assessment and estimation for Project Change Request

• Good knowledge in financial services policies, procedures, products and industry practices.

• Strong negotiation skills

• Good team player with excellent interpersonal and communication skills

• Strong working knowledge of relevant applications and development life cycles

Mandatories are:

• Experience in Business Analysis. 8-10 years

• Experience in Digital Channels and in transaction banking. 5 years+

• Understanding of Technology but no need to have coding experience

• Capturing, analyzing and eliciting business Requirements: Elaborating JIRA stories

• Agile product development experience

Nice to haves are:

• Detailed Knowledge in how Payments work in Singapore vs Malaysia vs Hong Kong (regulatory too)

• Knowledge of Technology trends eg. how does a digital bank approach digital channel?

• API /SWIFT experience

Personal Qualities:

• Articulate well. Clarity in analyzing and writing business requirements

• Not an order taker, able to push back complex build needs and offer alternate solutions

• A great team player. Collaborate and communicate well with the other BAs

• Strong analytical and problem-solving skills

• Strong presentation and meeting skills

• Proactive and has initiative to thrive in a fast-paced environment to deliver and meet deadlines

• Highly resourceful and self-motivated

about the job

• Acquiring and maanging high-net-worth clients through various channels like tele-prospecting, networking, and events.
• Managing account opening processes and cross-selling a range of exclusive depository products and services.
• Focusing primarily on NRI markets.

skills and experience required

• Excellent interpersonal, negotiation, and communication skills.
• Financial product knowledge is required.
• Strong drive to succeed and thrive in a fast-paced work environment.
• Experience or ability to interact with clients from NRI markets.

To apply online please use the 'apply' function, (EA: 94C3609/ R21103354 )

Duration: 6 months

Location: Eunos

Working hours: Mon - Fri (9am - 6pm)

Industry: Insurance

Job Purpose

You will report to Team Lead, Business Processing, and the key role is to carry out the daily tasks of the business processing function and process review.

Responsibilities

• Assist in the issuance of policy contracts and endorsements;
• Assist in the issuance of policy adjustment, member movement;
• Responsible for premiums computation and experience refund;
• Ensure tax invoices/endorsement schedules/medical cards are issued timely;
• Liaise with direct clients/intermediaries on employee benefits related queries via phone calls or email;
• Ensure the accuracy of records entries & proper documentation;
• Understand the workflow and to work with Section Head on identifying areas of improvement for operations efficiency;
• Provide administrative support and perform ad-hoc tasks as assigned by Team Lead;
• Take accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks;
• Maintain awareness of industry trends on regulatory compliance, emerging threats and appropriate steps to mitigate the risks; and
• Highlight any potential concerns/risks and proactively shares best risk management practices.

Requirements

• Min. Diploma
• Good time management, good analytical skills, detailed-oriented and pro-activeness;
• Task and results oriented, and a good team player;
• Mathematically inclined and with good communication skills;
• Highly proficient in Microsoft Excel. The job requires significant data sorting and manipulation

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

https://go.persolkelly.com/job/apply/8973

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

Our client is a global law firm providing legal services across corporate, litigation, regulatory, and transactional areas. Due to business needs, they are now recruiting a Business Development Marketing Specialist be part of their Sales Team for ongoing transformation projects.

Duties of Business Development Marketing Specialist:

• Assist in preparing client proposals and pitches, including managing the RFP/bidding process and tracking results in the business development system.
• Develop and maintain a library of pitch materials, including practice overviews, lawyer biographies, experience lists, and key selling points.
• Serve as a primary point of contact for updating lawyer bios and collaborate with the regional team to ensure accurate and up-to-date publications.
• Manage and organize representative experience data within the firm's experience management system.
• Work with team members to elevate the firm's visibility through external communications, such as social media posts (e.g., WeChat) and website content.
• Support the planning and execution of firm-sponsored events, webinars, and client programs.
• Coordinate with marketing teams in different locations to align regional and global marketing strategies.

Requirements:

• Degree in marketing or relevant
• Legal marketing or business development experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

We are seeking an Associate to be part of the Asia Pacific Regulatory Reporting team that partners with the Asia Pacific Senior Financial Officer, Legal Entity Controller and Corporate Technology teams to contribute to automate the Asia Pacific local regulatory reporting systems and BASEL last mile reporting.

As a Business Analyst within the Asia Pacific Regulatory Reporting team, you will be responsible for taking part in different initiatives to automate regulatory changes triggered by Asia Pacific regulators for local regulatory or BASEL reporting. The demands include business expansion, general ledger optimization, technology modernization and global alignment in data sourcing and consumption.

Job responsibilities

• Partner closely with Finance users, Corporate Technology and external vendor consultants to deliver strategic regulatory reporting solutions which suit the defined operating model for Finance users

• Provide Project Management Office support to these programs. Create and deliver project communications to multiple stakeholders, which includes running governance calls and preparing presentation materials/decks for committee meetings

• Provide subject matter expert support in preparing business requirements and functional specifications for regulatory automation projects. Perform Product Validation/Proof of Concept, in partnership with Finance users, Corporate Technology and external vendors

• Be a product owner, work closely with Corporate Technology-scrum master and teams, participate in design/build discussions

• Develop testing approach, scope and plan. Execute system tests by leveraging on an automated tool to prepare test cases, build expected results and run end to end tests

• Identify areas of improvement, best practices in processes, brainstorm and propose solutions to address project or test issues and concerns in timely manner

• Manage ongoing tactical and strategic finance platform enhancements and automation

Required qualifications, capabilities and skills

• Bachelor's Degree in Accountancy, Finance, Information Systems or a related discipline

• Minimum of 3 years of experience with 1 year in the banking industry

• Minimum of 1 year of experience in Finance/Product Controller/Business Analyst/Product Owner with regulatory reporting solution implementation

• Strong in data analysis with the ability to gather and validate facts, define gaps, perform impact analyses, draft business requirements, translate and streamline complex business requirements into functional specifications for technology builds

• Strong qualitative and quantitative analytical and problem-solving skills with strong interest to analyze large volume of data sets and present conclusions concisely

• Highly-motivated self-starter who thrives in a fast-paced, deadline-driven environment, demonstrates excellent time management and planning skills, and possesses the ability to handle multiple assignments at the same time

• Positive attitude and easy to work with while delivering on high priority and time sensitive initiatives. Highly inquisitive, solution-focused, enthusiastic, diligent, and capable of challenging status-quo

• Strong verbal and written communication skills with the ability to articulate complex issues clearly

Preferred qualifications, capabilities and skills

• Knowledge and experience of industry leading regulatory reporting vendor application e.g., Adenza (Axiom), WKFS, Reveleus and ledger and system upgrade/implementation

• Ability to use Confluence/Jira/Tableau/Alteryx/UiPath/Excel macro or any digital accelerator tools to support project deliverables

• Proficiency in Microsoft Excel

• Ability to read Chinese and converse in Mandarin to read documents in Chinese and partner with teams and liaise with stakeholders from China

To apply for this position, please use the following URL:

https://ars2.equest.com/?response_id=8d890d6f2b587ca7e7788f9017aaff97

• Source for new clients to ensure profitable businesses are generated.
• Prepare monthly reports on the general sales activities/account development to the management.
• Keep contacts with airlines, trade, industry and government bodies to keep abreast of information and economy/market developments.
• Handle new projects / assignments given by the company from time to time.

Requirements:

• Diploma in Logistics/Supply Chain or equivalent
• At least 2 years of sales experience in Freight forwarding industry.
• Proven and good sales track record.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

Below is the JD for your reference:

• Understanding customer requirements.
• Able to implement business requirements into technical solutions.
• Design, model and develop document and process driven applications using BI products/technologies.
• Provide Training & Support to the customer
• Diploma holder / Graduate / Engineer / MCA
• Knowledge on BI Platforms is preferred
• Knowledge of SQL queries.
• Exposure to Qlikview / BI, experience into Qlik development will be added advantage
• Exposure to MIS reporting will be added advantage
• Necessary training shall be provided to the selected candidates

Job Responsibilities

Understanding customer requirements

Able to implement business requirements into technical solutions

Design, model and develop document and process driven applications for IBM Planning Analytics/ TM1

Provide Training & Support to the customer

Job Specifications

Degree/Diploma in Computer Science/ IT/Electronics/ data analytics/Accounting

Should have good understanding of SDLC Project lifecycle

Functional knowledge about the KPI indicators for different industry verticals like Pharma, Finance & Accounting, and Manufacturing etc. will be an added advantage

Understanding of Stored Procedures and Functions will be an added advantage.

Understanding or exposure to of any BI tool is desirable

Exposure to churning data through Excel or any other data tool will be added advantage

Exposure to MIS and reporting will be an added advantage.

Structured Training will be provided to selected candidates

Key Deliverables The selected candidates shall be responsible for understanding and meeting users' technical requirements.

Duration: 6 months

Location: Changi Terminal

Working Hours: Monday - Thursday 8.30am to 6pm; Friday 8.30am to 5.30pm

Responsibilities:

• Partner key divisions in strategic and operational financial planning
• Support the monthly closing, forecast, and budget exercises in updating data, consolidating information, and developing reports, including impactful trends, variance analysis.
• Drive financial performance to achieve value-for-money outcomes through financial advisory and decision support in project planning, procurement, contract awards and management.
• Develop financial models and business analysis to support strategic initiatives to review critical strategic and financial decisions.
• Oversee fee review process, including ensuring timeliness of review and liaising with MOT.

Should you be interested in this position, please contact Mandy at 9640 2934 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23114622 So Man Xin

Based in Sydney or Singapore as our Director of Partner Marketing APJ, we’re seeking someone who drives a fast-paced and high accountability environment and demonstrates the entrepreneurial focus needed to evolve our Partner Marketing program across the APJ region. Through your leadership you will enroll the partner marketing team on your priorities and deliver efficiency, scale and business results. Reporting to the Vice President of Marketing - APJ, you will own the development of the partner marketing strategy and execution plan supporting all parts of our partner ecosystem.

This role is a critical driver to scale partner demand generation across APJ and supporting “to Partner” programs to develop the impact of the ecosystem. You will engage APJ partner sales leadership across all market segments and channels. You will synthesize market requirements and global programs to deliver a partner marketing plan that aligns with global initiatives and delivers relevance across APJ markets. As a key leader in APJ you will collaborate with the extended marketing organisation to deliver programs that achieve scale, efficiency and business impact.

The successful candidate will be a strategic thinker and hands on leader with demonstrable experience in driving innovation and change in order to increase marketing performance. Core to the role will be the planning, prioitisation, communication, execution and tracking of all partner marketing campaigns to realize pipeline and marketing ROI. Excellent communication, collaboration, project management, analytical and stakeholder management skills at all levels are key.

What You'll Do:

• Operate as the APJ partner marketing owner, driving growth through creativity, operational rigor and entrepreneurship
• Own the attainment of Stage 1 Sales Accepted partner marketing sourced pipeline targets and collaborate across Channels, SDR to deliver a cohesive pipeline program across the region.
• Plan, develop and execute regional integrated partner marketing campaigns with strategic partners, leverage marquee CrowdStrike events to drive new platform ACV, expansion ACV and pipeline acceleration.
• Collaborate with APJ Channel Sales to solicit feedback and optimise pipeline and bookings conversion from all MDF led marketing campaigns
• Enable partner marketers, alliance marketers and distributors to leverage the partner marketing playbook and systems to scale on brand execution across the partner ecosystem.
• Lead a team of partner marketing campaign managers and roll up your sleeves to jointly execute campaigns including development of messaging, offers, targeting, creative assets, communication tactics, follow up and measurement.
• Contribute to the evolution of marketing technology to support efficient and measurable execution of partner marketing programs.
• Collaborate with APJ leadership to plan and execute a rolling 6-month marketing plan focused on meeting Sales and marketing business goals.
• Work with marketers across our team and in our company to ensure that all messaging, timing, and execution of multi-channel campaigns is aligned with global brand and content.
• Work with cross functional marketing functions to align plans and execution that extends direct programs through the channel.
• Habitually drive a high-performance culture in your team keeping your finger on the pulse of business performance, leveraging our suite of reporting tools and campaign insights in order to deliver against our goals and demonstrate contribution to business growth from marketing programs.

What You’ll Need:

• Substantial experience in owning, driving, and tracking the impact of channel marketing initiatives at scale whilst changing processes and securing alignment cross functionally.
• A customer-centric mindset that embraces creativity, innovation, and accountability, leveraging customer stories for influence and credibility.
• Excellent collaboration skills and ability to work cross-functionally with the sales organisation, regional marketing, marketing operations, corporate marketing, product and services groups.
• Understanding of marketing across all different cultural dynamics across the region.
• Courage to take initiative, address problems, and make continuous process improvements.
• Region wide experience developing, launching and managing channel focused demand generation for new customer acquisition, cross sell and pipeline acceleration initiatives.
• Partner marketing experience in a SaaS B2B organisation with a scaled channel ecosystem, with experience in the fast-paced cybersecurity industry an important bonus.
• A deep understanding of sales pipeline, lead processing, and deal acceleration.
• Strong project management, analytical and operational capabilities.
• Familiarity with SFDC and common Martech tools.
• Excellent verbal and written communication skills.
• Bachelor's Degree or above in Business, Marketing or related disciplines.

Bonus Points:

• Experience in cybersecurity
• A curiosity for data and enjoys measuring results and uncovering trends.
• You must love our business. CrowdStrike is a leader in cybersecurity. We don’t have a mission statement. We are on a mission to protect our customers from breaches. You must be genuinely committed to our mission and eager to learn the details of our business.

Substance is a disruptive recruitment firm that specializes in sourcing and placing top-tier remote, permanent and fractional talent from low-cost regions around the world, saving clients up to 70% of their recruitment costs. We are looking for a dynamic Co-Founding Recruitment Partner to join our leadership team and help build the business from the ground up. As a co-founder, you will play a critical role in driving business growth, developing client relationships, and ensuring successful candidate placements.

As the Co-Founding Recruitment Partner, you will co-lead all aspects of business development, recruitment strategy, and talent acquisition efforts for Substance. With more than 5 years of recruitment experience and a proven track record in business development and successful placements across the Asia Pacific region, you will be responsible for establishing our client base, building relationships, and managing end-to-end recruitment processes.

You will work closely with the CEO, Co Founder and the broader leadership team to drive the company’s vision forward, ensuring Substance becomes a trusted partner for businesses looking to tap into remote and fractional talent.

Key Responsibilities:

• Business Development:
• Identify, target, and acquire new clients across APAC, the US, UK, Ireland, and the Middle East, Switzerland, Nordics.
• Build and maintain strong relationships with existing and prospective clients, understanding their talent acquisition needs and offering tailored solutions.
• Develop and implement sales strategies to meet company growth objectives.
• Collaborate with the CEO to set revenue targets and track progress against key metrics.

• Recruitment Strategy & Execution:
• Manage full-cycle recruitment processes from sourcing to candidate placement, ensuring high-quality service delivery to clients.
• Leverage your expertise in recruitment to identify and attract top-tier talent from across the Asia Pacific, NORAM, MEA and other regions, particularly remote and fractional workers.
• Source candidates through various channels, including job boards, social media, and networking.
• Provide a consultative approach to both clients and candidates, guiding them through the recruitment process and making successful placements.

• Client & Candidate Management:
• Develop long-term client partnerships by providing exceptional service and maintaining a deep understanding of their needs.
• Ensure a positive candidate experience, managing communication and feedback throughout the recruitment process.
• Conduct regular follow-ups with clients and candidates post-placement to ensure satisfaction.

• Team Leadership & Collaboration:
• Play a key role in shaping the company culture and recruitment team as the business grows.
• Mentor and coach junior team members as they come on board, helping to build a strong and efficient recruitment function.

• Market Insights & Trends:
• Stay up-to-date with recruitment trends, market dynamics, and talent acquisition best practices in APAC, MEA, NORAM and other target regions.
• Analyze industry trends and competitive offerings to continuously improve the company’s recruitment solutions.

• Experience:
• Minimum of 5 years of experience in recruitment agencies, with a focus on business development and successful placements in the Asia Pacific region.
• Minimum of 2-3 years of in-house talent acquisition experience.
• Proven track record of generating revenue through client acquisition and maintaining long-term client relationships.

• Skills:
• Strong business development skills, with the ability to identify new opportunities and close deals.
• Exceptional relationship-building and networking abilities, both with clients and candidates.
• Excellent communication and negotiation skills, with a consultative sales approach.
• Strategic thinker who can develop and execute recruitment strategies tailored to client needs.

• Knowledge:
• Deep understanding of the Asia Pacific recruitment landscape, including sourcing remote and fractional talent.
• Familiarity with using Applicant Tracking Systems (ATS) and Customer Relationship Management (CRM) tools.

• Attributes:
• Entrepreneurial mindset with the willingness to take ownership and drive the business forward.
• Resilient, adaptable, and ready to tackle challenges in a fast-paced, startup environment.
• A passion for recruitment and building strong, lasting client relationships.

Equity Partnership:

• As a co-founder, you will have the opportunity to share in the company’s success through equity ownership.

Flexible Remote Working Environment:

• Work from anywhere in the world while driving growth for a company with a global reach.

Growth Potential:

• Play a key role in scaling a business from the ground up, with opportunities for both professional and financial growth.