Senior Human Resource Manager (Hospitality Industry, Hotel)
2 days ago
Recruitment:
Manage manpower needs by sourcing, identifying, and selecting suitable candidates that match the hotel's profiles.
Conduct market su..
Recruitment:
- Manage manpower needs by sourcing, identifying, and selecting suitable candidates that match the hotel's profiles.
- Conduct market surveys and provide labor market insights and trends to enhance recruitment strategies and forecasting (manpower planning).
- Find external candidates to complement the hotel's workforce in compliance with local labor laws.
- Monitor the number of recruits to ensure it aligns with business needs.
- Prepare monthly statistics related to manpower, turnover, etc.
Compensation:
- Ensure that salaries for new hires and promotional adjustments align with approved salary ranges.
- Conduct annual salary and benefits surveys and keep an updated database on compensation packages offered by competitor hotels.
- Oversee and manage the annual performance appraisal process.
- Administer fringe benefits for different staff categories according to HR policies and procedures.
- Gather and compile relevant statistical reports on manpower and labor costs.
- Assist in compiling data for the Human Resource Budget.
- Maintain an efficient HR system to provide timely and updated information to management and departments.
Employee Relations:
- Offer counseling services to help staff perform their jobs more effectively.
- Provide guidance on recruitment, training, development, staff welfare, compensation, and retention.
- Advise Department Heads and Managers on HR matters following policies, procedures, and local laws.
- Assist in creating and updating HR policies and procedures.
- Review existing HR policies and practices and explore the feasibility of standardization.
- Interpret hotel policies to key personnel and ensure strict compliance.
- Approve part-time and overtime requisitions for departments.
- Establish an effective communication system between the hotel and employees.
Industrial Relations:
- Handle all industrial relations issues, including collective bargaining with unions, resolving employee disputes, and conciliating with unions/ministry.
- Conduct Board of Inquiry for disciplinary issues and recommend actions to maintain staff discipline.
- Foster and maintain a positive relationship with the union, liaise with union officials on industrial relations matters, and resolve grievances in line with legal requirements.
- Develop and implement HR and industrial relations policies, guidelines, and practices for the hotel.
- Review employee-related activities to ensure compliance with local legislation, safety regulations, and legal requirements.
- Network with other hotel HR practitioners to stay aligned on salary administration, compensation, and benefits.
Training:
- Work closely with Department Heads to assess training and development needs, maintaining open communication to improve employee skills, attitudes, and knowledge.
- Monitor training expenses to ensure they stay within budget.
- Prepare monthly and yearly reports on training activities.
- Oversee the maintenance of training records and ensure they are updated regularly.
Welfare:
- Promote a healthy work environment through sports and recreational activities.
- Ensure the maintenance of staff facilities to create a motivating environment.
- Oversee the upkeep of the staff cafeteria and ensure the provision of nutritious meals.
- Ensure all notices are displayed on the staff canteen notice board.
- Assist employees with welfare-related matters.
- Manage medical costs and ensure adequate insurance coverage.
- Perform any other duties as assigned by management.
Performance Management:
- Collaborate with department heads to create effective performance reviews and SMART plans to measure individual performance and identify areas for improvement and challenges.
Career Management, Succession Planning & Outplacement:
- Work with top management to:Identify high-potential associates.
Develop career programs for key employees to support the company’s growth.
Create programs and timelines to facilitate smooth transitions for employees entering or exiting their positions.
Requirements:
- With Diploma or Higher in related field.
- At least 3+ years of experience in related working experience.
- Well-versed in MS Office Applications.
- Excellent communication skills
Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: [email protected];
EA License No.: 13C6305
Registration No.: R23117856
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