Job Description:

• Responsible for the projects and addition & alteration works of hospital, medical centre and other associated business unit as instructed by the management
• Track preventive maintenance works and service contracts for the department and support the car park operations
• To assist in projects and addiction & alteration works as assigned by Head of Department or reporting Supervisor
• Facilitate and manage assigned projects within given deadline & budget
• Independent and resourceful. Good problem solving & analytical skills
• Able to work well with people from across different departments and levels
• Support the car park operations
• Assist in any other duties assigned
• Able to manage the work schedule of contractors/ vendors to ensure the work / project within the timeline with minimum disruption to the patients and staff
• Work with colleagues and contractors to ensure al physical plants and equipment are serviced as planned
• Any other duties assigned by the Senior Technician/Engineer/Supervisor.

Requirements

• Possess at least a Diploma or Degree in Facilities / Facilities Management / Building Facility
• Able to consider Degree holders with no experience as training will be provided
• Keen to commit for 3 Months contract to 1 year contract
• Completion bonus provided at the end of 1 year
• Office hours

For interested candidate, please email your resumes to [email protected]

Denyse Nicole Tan Shuqin (#HDT)

Recruit Express Pte Ltd

CEI No: R1333503

Company EA license : 99C4599

Our Client, a Top Prestigious firm is seeking to recruit a Senior/Corporate Secretarial Executive as part of their growth plan.

Location: Central Singapore

Responsibilities:

• Handling a portfolio of companies
• Preparing resolutions and minutes of directors and shareholders whenever necessary
• Timely lodgement of documents with ACRA
• Provide advisory to clients on general corporate secretarial enquiries
• Performing any other ad-hoc assignments as may be assigned

Requirements:

• Degree or Diploma in Business studies
• ICSA Qualified or Professional certificate in chartered secretary will be an added advantage
• Possess at least 2 to 5 years of Corporate Secretarial experience in an established company or service provider firm
• Good written and verbal communication skills. Fluent in both Mandarin and English
• Ability to work well as a team player

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

This role provides essential administrative support for the Graduate Research Programme, assisting in all stages from admissions to thesis submission and oral defence.

Duties & Responsibilities
The successful candidate will work closely with both faculty and students, ensuring smooth operations, efficient event planning, and logistical coordination, ultimately contributing to the success of the programme and its participants throughout the academic journey.

Admissions and Scholarships

• Assist with the admissions process for graduate research programmes, from application to enrolment.
• Coordinate and provide secretariat support for the admissions and scholarship committees.

Programme Administration

• Support students throughout their journey, including milestone tracking, thesis submission, and defence coordination.
• Provide administrative support to faculty and students, ensuring smooth operations across all stages of the programme.
• Collate and maintain data for student performance, thesis progression research progress, course feedback, and quality indicators for reporting purposes.

Event Planning, Logistics, and Administrative Support

• Plan and support office-related and student-focused events, including orientations, workshops, and networking sessions.
• Assist with timetabling, booking facilities, and arranging logistics for assessments, thesis defences, and other activities.
• Provide secretariat support for Education Office meetings, including agenda preparation, minute-taking, and follow-ups.
• Undertake any additional duties as assigned by the Vice Dean (Education).

Qualifications

• Hold a good basic degree from a recognised institution, with at least 2 years of relevant experience. Prior work experience in an educational institution will be advantageous.
• Proficient in Microsoft Office applications such as Word, Excel and PowerPoint.
• Pleasant disposition, meticulous, pro-active.
• Able to multi-task and manage simultaneous deadlines.
• Able to work independently as well as a good team player.

Job Order:779691

Job Responsibilities:

• Handling Sales Enquires, Generate Quotation, Product/Solution Presentation, Addressing Customers’ Requirements
• Customer Account Management
• Attend exhibition and Seminar participation
• Explore new markets/ industry and expand customer base.
• Any other ad-hoc duties as assigned

Requirements:

• Background in telecommunications
• Proficiency in Chinese to liaise with Chinese speaking clients
• Dynamic, positive and outgoing personality
• Achievement oriented
• Strong presentation skill
• Strong Interpersonal communication skills (verbal and written)
• Team player

[Advantage]

• Previous working experience as sales in electronics/electrical/telecom industry
• Knowledge of Ethernet, fiber, serial communication network is an advantage
• Proven sales skills

We are regret that only shortlisted candidate will be notified.

However, rest assured that all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations for your reference:

https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name : Esther Quak Soo Chin

EA Personnel Registration Number: R21101335

EA Licence No :07C5771

Job Order:782799

Job Responsibilities:

• Manage existing accounts and develop new sales accounts in ASEAN region
• Maintain good relationships with customers to increase satisfaction to generate new/repeated purchase
• Liaise with customer on sales inquiry, price negotiation, quality issues and etc.
• Conduct market survey in order to proceed sales forecast timely and prepare relevant sales report
• Provide excellent customer service/support at all times
• Any other ad hoc duties assigned

Requirements:

• Ability to communicate well & negotiation skills
• Able to work independently with discipline & prioritize time management

[Advantage]

• 1-year related sales experience in EMS, distribution for semiconductor
• Possess a valid class 3 driving license

We are regret that only shortlisted candidate will be notified.

However, rest assured that all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations for your reference:

https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name : Esther Quak Soo Chin

EA Personnel Registration Number: R21101335

EA Licence No :07C5771

• Basic UP $3800 + Commission + Allowances

• Working hour: 9am – 6pm (Mon – Fri)

• Company located at Bukit Batok

• Company transport provided at Jurong East MRT

• AWS + Variable Bonus + Excellent Welfare

• Well Established Freight Forwarding Company

Job Scope

• Promote international air and ocean services.
• Cold calls to prospects.
• Prepare monthly sales report.
• Achieve sales target.
• Identify potential clients and develop new accounts.
• To manage sales and daily logistics duties.
• Ensure high customer satisfaction.
• Conduct Marketplace and research.
• Identify and enlarge targeted customer base.
• Ensure smooth freight service from pick up to delivery
• Other ad-hoc duties as assigned by the Manager

Requirement

• GCE O Level and above
• 1 to 3 years of relevant experience

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

KHOO SOT MEI (R21102604)

EA Recruitment Pte Ltd

EA License No: 21C0492

• Well Established Company
• Basic $3000 - $3500 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Gul Circle (Company Transport Provided)
• Working day: Monday to Friday
• Working hours: 8.15am to 5.30pm

Job Responsibilities:

• Attend to customer enquiries through various channels such as email, phone and in person
• Design and/or edit marketing collaterals (brochure, leaflets etc)
• Oversee library of self-produced and principal supplied brochure, video resources and other Marketing and Sales support materials
• Conceptualise, plan and execute marketing campaigns; both online and offline
• Handle all activities related to organisation of events (training, product seminars, roadshows, exhibitions – event budget, liaising with vendors, handling, registration, managing exhibition booths etc)
• Maintain website and work with vendor
• Social media management, review and assist to maximise brand experience and engagement
• Explore opportunities with different e-commence platforms and partners for collaboration
• Execution of content creation (videography, photography) and produce product videos
• Prepare and update price list
• Any other ad-hoc duties assigned

Job Requirements:

• Possess minimum Diploma/Degree in Marketing, Digital Marketing or related field with at least 1-2 years of relevant work experience
• Knowledge of graphic design software (e.g., Adobe Creative Suite)
• Familiarity with marketing analytics tools (e.g., Google Analytics)

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

Responsibilities

• Responsible for full spectrum of trade/ channel marketing within the department.
• Monitoring sales for the category captaincy accounts on a quarterly basis.
• Creating yearly marketing and channel strategies for assigned channels and trades.
• Collaborate with Sales Managers on marketing activities and promotions.
• Achieving the goal targets across all channels, develop PICOs/ Execution Standards.
• Track and monitor in-store promotion, POSM, equipment placement, marketing activities, and new launches.
• Manage POSM and premium distribution, inventory, source premiums and prizes for promotions.
• Analyze business and brand performance, and track competitors' activities in each channel.
• Ad hoc duties as assigned

Requirements:

• Bachelor or Diploma in Marketing or equiavlent
• At least 3 - 5 years of trade marketing or channel marketing experience from FMCG/ Beauty industry

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R24120209

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Our client is a Oil & Gas Industry. Due to their current expansion plan, they are looking for a Account Executive to join their team, in hopes of developing the current high performing team. They are located in the West.

Job Scope:

• Process staff and credit card claims, and address any unusual claims
• Provide support for VIM, Concur, and AP-related queries
• Oversee end-to-end P2P processes
• Prepare and submit cash analytics and review vendor payments
• Prepare and report data in the corporate consolidation system
• Manage SAP month-end and year-end closing processes

Job Requirements:

• Diploma/Degree in Accounting, Business Management, or a Professional Certificate
• 2-3 years of accounting experience, preferably in an MNC environment
• Proficiency in SAP and GST knowledge preferred
• Strong skills in MS Office

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

R24122162 | LAI CHAI LI

• Well Established Company
• Basic $3000 - $3500 + Commission + Allowance + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Tai Seng
• Working days: Monday to Friday
• Working hours: 9am to 6pm

Job Responsibilities:

• Develop new customer accounts and explore on new business opportunity
• Maintain strong relationships with new and existing clients
• Maintain long-term relationships with key accounts and customers
• Market research, analyse and promote own products
• Making documents related to sales activity
• Any ad hoc duties as assigned

Job Requirements:

• Possess minimum Nitec/Diploma in Sales & Marketing, Business Management or related field with minimum 1-2 years of relevant experience

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted

Leong Wei Ling (R23117584)

EA Recruitment Pte Ltd

EA License No: 21C0492

Property Officer

Working Days & Hours: 5.5 days | Mon-Fri: 9am to 5pm | Alt Sat: 9am to 12.30pm
Working Location: Pasir Ris
Salary Range: $2600-$2900

Job Responsibilities

• Providing operational support to clients, and to site team.
• To assist the Reporting Officer in the operation and administrative works:
• Updating work schedule;
• Renewal of licenses with government and statutory board;
• Process enquiries/ feedback and remain highly contactable for clients.
• Defect list and fixing date of inspection and closing summary of defect list and appointment dates.
• Process security pass, access card/carpark, bicycle label.
• Process deposits and refunds.
• Follow quality assurance procedures including cleaning, security, repairs, maintenance, painting, air-conditioning, fire-protection, lifts and emergency procedures.
• Ensure compliance of PDPA when developing and implementing. policies and processes for handling personal data.
• Ensure the cleanliness of the estate daily.
• Conduct scheduled checks and inspection, escalate irregularities to management and to clients.
• Review and recommend replacement/improvement plans for managed sites.
• Ensure building statutory requirements are complied.
• Provide essential customer service support to the residents and owners.

Job Requirements

• Relevant Experience
• Diploma in Building & Estate Management / Building Services or equivalent

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Title : Executive Joint Committee on Specialist Training (JCST)

Salary: $3300 - $3600

Working Days: 5 days (Mon - Fri)

Working Hours: 8:30am - 6pm (Mon - Thurs) | 8:30am - 5:30pm (Fri)

Working Location: Balestier

Overview:

The Joint Committee on Specialist Training (JCST) is appointed by the Specialist Accreditation Board to oversee the accreditation of training departments and institutions in Singapore. The JCST is responsible for establishing and upholding the professional standards and quality of specialist training in Singapore including the evaluation of trainees' training and exit examinations.

Job Responsible:

• To provide secretarial support to the Specialist Training Committees/Residency Advisory Committee in monitoring and maintaining the training standards and deliverables

Requirement:

• Basic Degree in any discipline
• Experience in providing administrative support and financial experience would be an advantage (but not essential).
• Good office skills in MS Office with experience in MS Word, Excel, PowerPoint applications.
• Must be able to perform in an environment dictated by deadlines.
• Immediate availability is preferred
• Able to work beyond office hours and on weekends/Public Holidays for meetings and events. (Time off given)

Email: [email protected]

Tan Yong Zhi (Jackson) | Reg: R24124461

The Supreme HR Advisory Pte. Ltd | EA No: 14C7279

• 5 days work week
• 3 mins from MRT (Ubi Station)
• Career Progression
• Dynamic working environment

Job Description

• Selling of New/Used Car sales
• Responsible for following up with potential clients
• Arrangement for handover of cars
• Other duties assigned

Job Requirement

• Positive working attitude, keen to learn and willing to take up job challenges
• Good communication skills
• Possess Class 3/3A driving licenses

We regret to inform that only shortlisted candidates will be notified.

Thank you for applying.

• Competitive salary and benefits package
• Opportunities for professional development and growth
• Work in a dynamic and international environment

Job Description

• Manage a team of technicians and contribute to the overall success of after-sales department
• Manage and coordinate the daily operations of the workshop, including scheduling, resource allocation, and quality control.
  • Oversee the maintenance and repair of vehicles
  • Monitor workshop performance and identify areas for improvement
  • Other duties assigned

Job Requirement

• Minimum GCE "N" Level or equivalent with 1 year of experience in managing an automotive workshop
• Strong leadership and management skills
• Excellent organizational and time management skills
• Ability to diagnose and troubleshoot vehicle problems
• Strong customer service orientation
• Proficiency in using diagnostic tools and software

Interested candidate can send in your resume in Microsoft Words, along with a picture of yourself to :

[email protected]

We regret to inform that only shortlisted candidates will be notified. Thank you for applying.

EA License No.: 23C1894

EA Personnel No.: R1656105

Senior HR cum Office Exec

• Salary range: S$ 3,600 – 4,300+ (Depends on exp)
• 5 working days
• Monday - Friday -8:30am - 5:30pm
• Tuas

Human Resource Management

• Manage end-to-end recruitment, onboarding, and employee orientation.
• Ensure accurate payroll, benefits administration, and compliance with labor laws.
• Prepare and submit statutory claims and tax declarations.

Office Management

• Oversee daily office operations, manage supplies, and facilities.
• Coordinate with departments to improve efficiency and organize meetings/events.
• Ensure workplace safety, implement health protocols, and address emergencies.

ERP System and IT Support

• Monitor ERP system performance, ensure data integrity, and maintain functionality.

• Working location at Sembawang

• Working hour: 9am – 6pm (Mon – Fri), 9am – 1pm (Sat)

• AWS + Variable Bonus + Excellent Welfare & Benefits

• Well Established FMCG Company

• Training will be provided

• Candidate speaks in Japanese to liaise with Japanese customers will be advantageous

Job Scope

• Sell our products and/or services to local, B2C & overseas clients
• Ensure proper documentation and packaging for overseas shipment
• Build and maintain relationships with new and existing clients
• Handle customer feedback & complaints
• Maintain records of all sales leads, activity, order history and pricing
• Submitting monthly forecasting report to purchaser
• Generate sales report for submission to management
• Sales coordination including assisting sales team to arrange customers appointment, handling urgent calls, sales emails and messages when sales representatives are unavailable.
• Handling orders by phone, email, SMS or mail and checking the orders have the correct prices, discounts, MOQ.
• Inputting orders to company’s system, ensuring they are processed according to customer requirements, and ensuring all orders are accurate and delivered on time.
• Ad-hoc duties as assigned

Requirement

• GCE O Level & above
• 0 – 2 years related experience

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

KHOO SOT MEI (R21102604)

EA Recruitment Pte Ltd

EA License No: 21C0492

Our client is an insurance broker company. They are looking for a Temp Senior Finance Executive to assist their team for the next phase of their business. They are located in the Central - easily accessible.

Responsibilities:

• Manage accounts for two entities, including journal entries, reconciliations, and balance sheet schedules using SUN/D365 systems.
• Complete financial closing, prepare reports, and provide analysis.
• Assist in preparing budgets and forecasts in Excel.
• Handle GST submissions, government reporting, and audits.
• Coordinate with teams to ensure accurate revenue recognition and fund management.
• Improve accounting processes for better efficiency and control.

Requirements:

• Diploma or Degree in Accounting, Finance, or Business.
• At least 3 years of relevant work, preferably in audit, insurance, or broking (not required).
• Knowledge of SUN system is a bonus.
• Proficient in MS Office, especially Excel (test required).

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23117211 (Hew Lee Dea)

• MNC
• Basic $4000 - $4500 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location : Lorong Chuan
• Working days : Monday to Friday
• Working hours : 8.45am to 5.45pm
• No experience required

Job Responsibilities:

• Plans, performs and implements process improvement initiatives (such as Lean or Six Sigma)
• Diagrams and evaluates existing processes
• Organizes, leads and facilitates cross-functional project teams
• Develops metrics that provide data for process measurement, identifying indicators for future improvement opportunities. Collects data to identify root cause of problems
• Measures performance against process requirements. Aligns improvement to performance shortfalls
• Provides consultation on the use of re-engineering techniques to improve process performance and product quality
• May deliver presentations and training courses including measurement, analysis, improvement and control
• Surveys and analyzes best practices for techniques and processes. Communicates team progress. Performs cost and benefit analyses
• Collects and analyzes process, quality and/or financial data
• Initiates, develops and recommends business practices and procedures that focus on enhanced safety, increased productivity, reduced cost and improved decision-making
• Other duties as assigned

Requirements:

• Diploma / Bachelor's degree or equivalent experience from which comparable knowledge and job skills can be obtained
• Training provided for those without/lesser experience

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

THIEN CHING MEI (R2198032)

EA Recruitment Pte Ltd

EA License No: 21C0492

Our client is a Government link company in the FMCG industry. Due to business needs, they are now recruiting a Supply Chain Executive (Inventory) to be part of their IT team for ongoing transformation projects. They are located in the West – easily accessible.

Duties:

• Oversee demand planning and ordering to maintain optimal inventory levels in distribution centers and warehouses.
• Collaborate with inventory planners to meet Service Level and Cost KPIs and address operational challenges.
• Coordinate with buyers, suppliers, warehouses, and other stakeholders to ensure timely deliveries.
• Manage inventory-related tasks, including handling short shelf life and aging stock, resolving stock issues, processing store allocations, and preparing inventory reports.

Requirements:

• Diploma in Logistics and Supply Chain or related disciplines
• Preferably 2 years of relevant experience in Inventory Planning and Ordering

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

EA License No: 19C9682

EA Personnel No: R21101676

EA Personnel Name: Ng Zhi Qing Alethea

Job Order:780429

Job Responsibilities:

• 90% Hunting, 10% Farming
• Establishing and researching for new business opportunities in Singapore's semiconductor, electronics components, or biomass/recyclables industries
• Possess extremely strong relationship and connection with Singapore semiconductor, electronics, and/or biomass/recyclables market
• Utilize their business relationship and connections to sell and market the company's items
• Oversee and lead all aspect of sales and marketing activities
• Possess both proven experience in sales and a high level of technical expertise
• Swiftly liaise with vendors in either Japan or other overseas partners to solve any issues that arise
• Conduct day-to-day communication with clients, identifying their group-wide requirements
• Budget planning, profit and loss management, cash management and analysis of the businesses of the company and report to management
• New Business development and creation for the 3 markets mentioned above
• Any ad-hoc duties assigned

Job Requirements:

• Min 3 years' B2B hunting sales experience in the trading industry handling raw materials, preferably natural resources and mineral products
• Experience in customer proposals and negotiation, procurement, product, quality control, delivery and bill collecting
• Good experience of new business development and hunting sales

[Advantage]

• Good knowledge of the latest market information for either one of the 3 markets (semiconductor, electronics, and/or biomass/recyclables industry)
• Experience working for a Japanese trading company

We are regret that only shortlisted candidate will be notified.

However, rest assured that all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations for your reference:

https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name : Esther Quak Soo Chin

EA Personnel Registration Number: R21101335

EA Licence No :07C5771

Job Order:707219

Job Description:

• Understand customer needs and propose suitable product solutions. Understand customer needs and propose suitable product solutions.
• Acquire new customers and strengthen relationships with existing customers.
• Build cooperative relationships with distributors and support the achievement of sales targets.
• Provide product demonstrations and technical support.
• Propose and execute plans to achieve sales goals.
• Conduct debt collection and manage customer payment statuses.
• Participate in marketing activities, analyze market trends, and support promotional activities.
• Enter necessary information into internal systems such as daily reports and sales order systems and provide timely reporting.
• Any other ad-hoc duties as assigned.

Requirements:
[Must]

• Minimum 1-2 years of sales experience in any industry.
• Comfortable with sales hunting and proactive in seeking new opportunities.
• Understanding of mechanical and metrology engineering or related technical fields.
• Ability to negotiate and resolve customer issues.
• Experience in sales or planning and executing sales strategies.
• Must be able to travel for work related purposes.
• A good team player with strong presentation and interpersonal skills.
• Able to work in a fast-paced environment.

[Advantage]

• 1-2 years of relevant knowledge and experience in the semiconductor industry, is highly desirable.

We are regret that only shortlisted candidate will be notified.

However, rest assured that all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations for your reference:

https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name : Esther Quak Soo Chin

EA Personnel Registration Number: R21101335

EA Licence No :07C5771

Key Objective

The Executive, Consumer Relations (CROs) of the Consumers Association of Singapore (CASE) are the first point of contact for consumers who seek advice and/or redress for their contractual disputes with businesses. CROs require relevant skills and acumen to handle a wide variety of consumer to business disputes and to assist parties in negotiating an amicable settlement. Consumers may either lodge their disputes online or schedule an appointment to meet the CROs in person.

Core Responsibilities:

Consultation Service

• Review the complaints submitted by consumers, dealing directly with them over the telephone, email, through face to face and online channels.
• Review the contractual documents and provide advice to consumers on their contractual rights, and options to seek redress.

Dispute Resolution

• Handle the disputes, dealing directly with consumers and businesses over the telephone, email, through face to face and online channels.
• Gather, collate and organise relevant documentation.
• Seek to achieve an amicable resolution for both parties through negotiation and mediation sessions in a timely manner.
• Ensure proper filing and prompt closure of all complaints.

Other Roles

• Perform other ad-hoc duties assigned which may include: -
• Generation of statistics and reports.
• Review and analysis of complaint trends and figures.
• Coordination of mediation sessions.
• May be assigned to call centre duties.
• Support and participate in CASE projects and initiatives.
• Other projects and duties as assigned by Management.

Knowledge, Skills & Ability

• Diploma or Degree from a recognized tertiary institution. Law related courses will be an advantage.
• Possess strong communication, diplomacy and negotiation skills. Ability to speak more than one language is preferred.
• Possess strong writing skills.
• Possess sound judgement, analytical thinking and problem-solving skills.
• Meticulous, well-organized and able to handle pressure effectively.
• Keen interest and/or experience in dispute resolution and fair business practices will be an advantage.
• Competence and experience in Microsoft Office, especially Microsoft Excel (Pivot table) will be an advantage.