• Working Location: Jurong East
• Monthly Salary: $2390 per month
• Able to commit immediately till end December 2024 (Subject to monthly extension)
• Mon - Fri Office Hours (No work is required on weekends and PH)

Responsibilities:

• Assist customers with their enquiries
• NO SALES INVOLVED
• Training will be provided

Requirements:

• GCE ”O” Level and above
• Prior Customer Service experience
• Proficient in English and a second language so as to converse effectively with different groups of customers
• Excellent team player who is task-orientated
• Possess Good Customer Service Skills

Interested candidates, please forward a copy of your resume to: [email protected]

We regret to inform that only shortlisted candidates will be notified

SINGAPOREANS ONLY

• Working Location: Woodlands Central
• Monthly Salary: $2390 per month
• Able to commit immediately till end December 2024 (Subject to monthly extension)
• Mon - Fri Office Hours (No work required on weekends and PH)

Responsibilities:

• Assist customers with their enquiries on services of the company
• NO SALES INVOLVED
• Training will be provided

Requirements:

• GCE ”O” Level and above
• Prior Customer Service experience in the service industry will be advantageous
• Proficient in English and a second language so as to converse effectively with different groups of customers
• Excellent team player who is task-orientated
• Possess Good Customer Service Skills

Interested candidates, please forward a copy of your resume to: [email protected]

We regret to inform that only shortlisted candidates will be notified.

SINGAPOREANS ONLY

Working Location: Tampines Central

Working Hours: Monday to Friday 8.30am – 5.30pm

Monthly Salary: $2390 per month

Work Period: Immediate till end December 2024 (subject to further extension based on performance)

No Prior Experience Required

Responsibilities:

• Manage and assist with incoming enquiries from customers
• NO SALES INVOLVED
• TRAINING WILL BE PROVIDED

Requirements:

• GCE O Level and above
• Proficient in English and a second language so as to converse effectively with different groups of customers
• Excellent team player who is task-orientated
• Possess Good Customer Service Skills

Interested candidates, please forward a copy of your resume to: [email protected]

We regret to inform that only shortlisted candidates will be notified

SINGAPOREANS ONLY

Islandwide Locations. Immediate Positions.

• 6 Days work week (includes weekend)
• Salary: up to $1600 per month inclusive of allowance
• Uniform and Training Provided
• Comfortable with working in non air-con environment
• Must be flexible to work various shifts to support operational needs

Job Duties:

• Promote and adhere to policies, procedures, and safety culture
• Help customer top up diesel and gas for their vehicle
• Address customer issues or feedback promptly and communicate effectively whenever required
• Keep the store and forecourt environment clean and organized
• Follow safety protocols and work procedures
• Any other adhoc duties as assigned by supervisor

Requirements:

• Has basic customer service skills
• Able to perform basic cleaning duties
• Physically Fit so as to be able to lift heavy objects and able to stand for long hours
• Can work on rotating shifts, weekends, and Public Holidays

Kindly email your resume to [email protected]

SINGAPOREANS ONLY

• Working Location: West / Central / East / North
• Monthly Salary: $2390 per month
• Able to commit immediately till end December 2024 (subject to extension)
• Mon to Fri Office Hours

Responsibilities:

• Assist customers on their enquiries on schemes and services of the company
• NO SALES INVOLVED
• Training will be provided

Requirements:

• GCE ”O” Level and above
• Preferably with Customer Service experience in the service industry
• Proficient in English and a second language so as to converse effectively with different groups of customers
• Excellent team player who is task-orientated
• Possess Good Customer Service Skills

Interested candidates, please forward a copy of your resume to: [email protected]

We regret to inform that only shortlisted candidates will be notified.

SINGAPOREANS ONLY

Work Location: Outram (Govt Agency)

Working Hours: Mon to Fri Office Hours

Contract Role

Monthly Salary: up to $2500 per month

Job Scope:

• Support programme manager in coordination and administrative duties
• Manage publicity of events and schedule
• Collating data collected and extract data for reports/evaluations
• Ensure smooth operations of events and support on-ground events
• Document frequently asked questions shared by vendor.
• Collate and verify supporting documents from vendors
• Management of mailbox queries on weekly basis
• Support team in any administrative tasks if required.

Requirements:

• Diploma with 3 years of relevant experience
• Good customer service, communication, project management and time management skills
• Prior experience in events management will be advantageous
• Proficient knowledge of Microsoft programmes (e.g. Excel, PowerPoint, Word, Outlook)
• Comfortable with use of IT system/s

Interested candidates, kindly email your resume to:

[email protected]

We regret to inform that only shortlisted candidates will be notified.

SINGAPOREANS ONLY

• 6 Days work week (includes weekend and Public Holidays)
• Salary: up to $2175 per month
• Uniform and Training Provided
• Must be flexible to work various shifts to support operational needs

Job Duties:

• Maintain smooth day-to-day operations in the store by stacking, displaying, and replenishing products on shelves, monitoring product expiration dates, managing vendor deliveries, and organizing product storage
• Perform Point of Sales operations accurately and ensuring proper accounting of daily sales
• Address customer issues or feedback promptly and communicate effectively with the Shift Manager
• · Monitor and report low stock levels to the Shift Manager to ensure inventory is sufficiently stocked
• Maintain a clean and organized station environment by conducting daily housekeeping tasks during each shift
• Follow safety protocols and work procedures to ensure a secure and efficient work environment
• Drive store revenue by promoting upselling of products to customers and maximizing sales opportunities
• Any other adhoc duties as assigned by supervisor

Requirements:

• Ensure uniforms are clean and worn properly to project a positive image and demonstrate pride in representing the company
• Has basic customer service skills
• Able to perform basic cleaning duties
• Able to carry heavy objects and stand for long hours
• Can work on rotating shifts, weekends, and Public Holidays

Kindly email your resume to [email protected]

SINGAPOREANS ONLY

Working Location: Tampines Central

Working Hours: Monday to Friday 8.30am – 5.30pm

Monthly Salary: $2390 per month

Work Period: Immediate till end December 2024 (subject to further extension based on performance)

No Prior Experience Required

Responsibilities:

• Assist with handling incoming enquiries over the phone.
• NO SALES INVOLVED
• TRAINING WILL BE PROVIDED

Requirements:

• GCE A Level and above
• Proficient in English and a second language so as to converse effectively with different groups of customers
• Excellent team player who is task-orientated
• Possess Good Customer Service Skills

Interested candidates, please forward a copy of your resume to: [email protected]

We regret to inform that only shortlisted candidates will be notified.

SINGAPOREANS ONLY

Work Location: Central

Working Hours: Mon - Fri Office Hours

Salary commensurate with experience

Responsibilities:

• Manage and facilitate key accounts for Temp/Contract roles
• Sourcing candidates through different recruitment channels
• Compliance to all recruitment guidelines
• Build a consistent talent pipeline

Requirements:

• Minimum Diploma and above
• Multi-tasker, proactive, resourceful, dynamic, resilient and is driven to work in a fast-paced work environment
• Good communication and interpersonal skills
• Strong drive to succeed in placement closure
• Attainment of CEI certification will be advantageous

Interested candidates, kindly send in your resume to: [email protected]

We regret to inform that only shortlisted candidates will be notified

SINGAPOREANS ONLY

Work Location: Novena

Working Hours: Monday to Friday 8.30m – 6pm

Working Period: Immediate (3 - 6 Months)

Monthly Salary: $2390 per month

Responsibilities:

• Handle correspondences via emails or hardcopy letters
• Performing administrative duties such as data entry, filing and processing of records
• Any other adhoc administrative duties as assigned

Requirements:

· Minimum GCE ‘A’ Level and above

· Proficient in English

· Possess initiative and positive attitude

· Proficient in Microsoft Office and has Good Excel Skills

· Must be able to commit for at least 3 Months and above

Interested candidates, please forward a copy of your resume to: [email protected]

We regret to inform that only shortlisted candidates will be notified

SINGAPOREANS ONLY

Work Location: Outram (Govt Agency)

Working Hours: Mon to Fri Office Hours

Contract Role

Monthly Salary: up to $2500 per month

Job Scope:

• Assist programme manager in administrative duties
• Manage and follow up with enquiries received and consult officers for any complex issues
• Assist with the monthly processing and raising of invoices and any matters relating to invoices
• Collaborate closely with internal stakeholders and external vendors to seamlessly integrate translated content into marketing materials.

Requirements:

• Diploma or above, preferably in business administration
• 3 to 5 years of working experience preferably in Customer Care Management and/or Ops Admin Management
• Good customer service, communication, project management and time management skills.
• Proficient in Microsoft Office tools, e.g. Excel, Powerpoint, Word, Outlook etc.
• Proficient in Pivot Table will be advantageous.
• Meticulous with good attention to detail.
• Able to work independently and be proactive.

Interested candidates, kindly email your resume to: [email protected]

We regret to inform that only shortlisted candidates will be notified.

SINGAPOREANS ONLY

• Working Location: Bishan
• Monthly Salary: $2390 per month
• Able to commit immediately till end December 2024 (Subject to monthly extension)
• Office Hours

Responsibilities:

• Assist customers with their enquiries on services of the company
• NO SALES INVOLVED
• Training will be provided

Requirements:

• GCE ”O” Level and above
• Prior Customer Service experience in the service industry will be advantageous
• Proficient in English and a second language so as to converse effectively with different groups of customers
• Excellent team player who is task-orientated
• Possess Good Customer Service Skills

Interested candidates, please forward a copy of your resume to: [email protected]

We regret to inform that only shortlisted candidates will be notified.

SINGAPOREANS ONLY

About Us:

We are proud to partner with a rapidly growing company founded in 2021 and headquartered in Shanghai. With a global presence, including offices in Ningbo, Zhoushan, Beijing, Hong Kong, and Singapore, the organization excels in bulk commodity trading. The team comprises experts from state-owned enterprises and leading financial institutions, ensuring a strong foundation in finance and business development. They specialize in a wide range of commodities, including wood, chemicals, oil products, agricultural products, coal, and non-ferrous metals, offering customized financial solutions for domestic and international clients.

Job Responsibilities:

• Responsible for the end-to-end recruitment process, including onboarding/offboarding arrangements.
• Manage Expatriate Administration: work pass applications, income tax declarations, housing support, salary, medical, and educational submissions required by HQ.
• Liaise with external government agencies such as MOM, IRAS, CPF, and manage internal employee communications.
• Handle any other ad-hoc duties assigned by the Head of Department (HOD).

Job Requirements:

1. Minimum Diploma in Human Resources or related field
2. At least 5 years of local HR experience, with knowledge of the Employment Act and local manpower legislation.
3. Strong interpersonal and communication skills, with the ability to work independently
4. Proficient in Mandarin to communicate effectively with our Mandarin-speaking clients.
5. Proficient in MS Office applications.
6. High sense of responsibility, excellent communication, and strong organizational and coordination abilities.
7. High professional ethics and a strong sense of confidentiality.

For interested applicants, please email your UPDATED CV to [email protected].

We regret that only shortlisted candidates will be notified.

Careerstar International Pte Ltd

EA License No: 03C3254

EA Personnel No: R23115696

EA Personnel Name: Chin Lee Wei

• MNC
• Permanent Position
• Proven experience in payroll
• Strong knowledge of payroll principles, taxation, and labor laws in Singapore

Our client, a leading quality food provider and wholesale, is looking for suitable talents to join their growing business as Assistant HR Manager.

RESPONSIBILITIES:

1. Payroll Management:

• Manage end-to-end payroll processing, ensuring timely and accurate salary proration, CPF submissions, and statutory payments.
• Ensure accurate bank details and timely submission of bank files; provide payroll GL to finance for reconciliation, file IR21 for foreign resignees and annual IR8A.
• Prepare payroll-related reports for management, government agencies, and auditors.
• Assist in payroll system upgrades and maintain the confidentiality of payroll data.

2. Talent Acquisition & Training:

• Manage full-cycle talent acquisition, including job postings, resume screening, interviews arrangement, reference checks, and onboarding/offboarding.
• Draft and update job descriptions.
• Assist in talent retention strategies.
• Handle work pass applications & renewals and ensure compliance with local regulations.
• Maintain applicant tracking system.
• Implement and execute training plans and conduct trainings as well as post-training evaluations.
• Assist in organizing and coordinating training programs, workshops, and seminars.

3. HR Operations:

• Administer employee lifecycle events (contract renewals, internal transfers, probation, promotions, etc.) and maintain accurate employee records.
• Coordinate onboarding, benefits management (insurance, leaves, claims), and support HR policy implementation.
• Conduct employee engagement initiatives and manage surveys.

4. Administration:

• Support the organization of company events (festivals, anniversaries, team-bonding).
• Assist in preparing reports, presentations, and other administrative tasks.

REQUIREMENTS:

• Diploma in HR/Business Management or equivalent.
• Minimum 3-4 years of experience in payroll processing and HR administration/HR operations.
• Minimum 1-2 years of experience leading a small team.
• Proficient in Infotech payroll software, Microsoft Excel, and related tools.
• Strong knowledge of payroll principles, taxation, and labor laws in Singapore.
• Excellent communication, organizational, and time management skills, with the ability to handle confidential information with discretion.

OTHER INFORMATION:

• Location: North
• Salary: Salary will commensurate according to experience & qualifications.
• The Company strives to achieve employee satisfaction and provides a conducive working environment, attractive incentives, and remuneration to all staff.

HOW TO APPLY:

Interested candidate, please submit your updated resume in MS WORD Format to Florence Pang Rou Jing (R23118044) :

Email – [email protected]

or reach out to your Friendly Consultant, Florence at WhatsApp 8655 6810 (text message only) for a confidential discussion.

Please click “Apply Now” button to submit.

Please indicate the below information in your resume:

• Current & Expected salary

• Reason(s) for leaving

• Availability to commence work

YOUR SUCCESS IS OUR ACHIEVEMENT!

Notice:

We regret that only short-listed candidates will be notified. All applications will be treated with the strictest confidence. By submitting any application or resume to us, you will be deemed to have read & agreed to the terms of our Privacy Policy, and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration, and for our marketing EDMs which you may opt out by unsubscribing in the mailer. You may refer and access our website at www.achievegroup.asia/privacy-policy/ for more information.

Cessation of Collection of full NRIC Numbers:

In compliance with the Personal Data Protection Act and commitment to protect candidates’ personal data, Achieve Group will cease to collect, process or use full NRIC numbers during our screening and job application process.

Kindly ensure your resumes provided to us does not contain your full NRIC number and full home address during your job application.

Job description:

• Supporting the recruitment administrative duties such as creating and updating job postings on job boards, career page and other media, screening candidates and interview coordination.
• Provide administrative support such as data-entry, documentation, printing and filing
• Training and course arrangement

- High incentives per successful placement (subject to terms and conditions)

Job Objectives

The candidate will be part of the WD Integration Team to support integration enhancements and defect fixing requests.

Key Responsibilities

· Comprehend Workday integrations from multiple endpoint systems as well as holistic interchange services rendering effective data quality and dependable exchanges of digital information.

· Identify, assess, and solve complex business problems for integrating Workday cloud application with external applications across HR, Finance, and other areas where analysis of situations or data requires an in-depth evaluation of variable factors.

· Basic understanding of the Security Configuration and Business Process set up in the tenant is a must.

· Analyse, design, build, test and deploy Workday integration including Studio, EIB, and supplement with any 3rd party coding.

· Support upgrades, changes and modifications, including evaluation of Workday releases.

· Develop BIRT reports using Eclipse IDE.

· Experience to write Unix scripts, knowledge on Connect Direct and SFTP protocol are added advantage.

Key Requirements

· Minimum degree in IT or computer related subject with a recognized university.

· Minimum 6 years of experience in Workday integration development.

· Excellent English communication and presentation skills – both written and spoken.

· Effective working relationships with all functional units of the organization.

· Excellent analytical and problem-solving skills.

· Detailed testing and documentation skills.

· Fast learner and able to work independently, as well as a good team player.

Key Skills:

- Application/Software Knowledge:

Workday Integration and Core Connectors, Workday Studio

- Essential Skills:

1. Workday Integration experience and certification

2. Hands-on Workday Integration experience, including:

a. EIB

b. Core Connectors

c. PECI / PICOF payroll integration

d. XMLs / XSLTs and Document Transformations.

e. Workday Studio

f. Custom Reports

g. Integration Security

3. SOAP API / Web services

4. JavaScript / HTML

5. Eclipse

- Optional (good to have):

6. HCM Functional Knowledge

7. Travel & Expense Functional Knowledge

8. Payroll Functional Knowledge

9. Absence and Time Tracking Functional Knowledge

10. Workday Extend Knowledge

11. Experience in PRISM

Job Scope:

· Recruitment, Resignations & Terminations

· Foreign Workers – Foreign Worker Quota, Recruitment, Housing requirements, etc.

· Communication with Factory Workers

· Employee compensation & benefits, insurance policies (WICA, GHS, GPA, GMM)

· Payroll

· Job scope, Organisation Chart, SOPs

· Any other ad-hoc matters as requested by management

Requirements

· Min Degree in Human Resources from a recognized university

· No experience needed, training provided

· Office Hours/ 5 Days

· Excellent communication skills is a must

· Good management skills of team

If you are interested in the position, do kindly drop your most updated resume by email to [email protected] (Attn: Human Resource)

Thank You.

Leon Leong De Cong

R1551708

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Responsibilities:

• Participate in AGILE project running on SCRUM sprints and daily stand-ups.
• Responsible for design, coding, testing and documentation.
• Able to liaise with the customer in requirement gathering, acceptance testing and troubleshooting.
• Develop secure, scalable and good quality application programs and API.
• Perform data migration, data transformation and scripting.
• Have a passion for delivering zero defect codes and be responsible for the codes developed.
• Participate in continuous integration activities and DevSecOps for testing and deployment.

Requirements:

• 4+ Years experience with systems implementation and software development lifecycle processes.
• Degree in Computer Science, IT or equivalent .
• Hands-on experience in transforming functional specifications into design specifications.
• Familiar with some of these Web Technologies such as Java ,NodeJS, React, Typescript, MongoDB , Spring Boot , CI /CD .
• Good team player with strong communication and interpersonal skills.

Apply, please kindly email your updated resume to [email protected].

Only shortlisted applicants will be notified.

APBA TG Human Resource Pte Ltd (14C7275) || Akshya R (R24122440)

In this role, you will play a crucial part in shaping our company culture and supporting our growing team. You will oversee various HR functions, from recruitment to employee engagement, while driving innovative HR projects that enhance our workplace.

Key Responsibilities:

• HR Operations: Manage a diverse range of HR activities, including recruitment, business partnering, compensation & benefits, and general administration.
• Digital Transformation: Assist in the digitalization of HR documents and processes to streamline operations.
• Recruitment Management: Lead the end-to-end recruitment process—sourcing candidates, conducting interviews, performing background checks, extending job offers, and facilitating onboarding.
• Job Descriptions & Evaluations: Create and update job descriptions, postings, and candidate evaluation criteria to attract top talent.
• New Hire Orientation: Coordinate and conduct engaging briefings for new hires to ensure a smooth transition into the company.
• Employee Lifecycle Management: Oversee processes related to probation periods, confirmations, promotions, salary adjustments, resignations, and terminations.
• Performance Management: Support staff appraisals and performance management initiatives to foster employee growth.
• Benefits Administration: Manage employee benefits programs such as health insurance and leave policies.
• HR Guidance: Provide expert advice to employees and managers on HR-related matters, including compliance with employment laws and company policies.
• Employee Engagement: Organize welfare activities and events that promote a positive workplace culture.
• Policy Development: Develop HR policies that align with industry standards and support our company’s mission.
• Administrative Support: Assist with various office administrative tasks as needed.

Qualifications:

• Diploma in Human Resources; IHRP accreditation is a plus.
• Minimum of 4 years of experience in human resources management.
• Proven experience in HR operations and developing/implementing HR policies and procedures.
• Strong expertise across all HR functions, including recruitment, employee relations, performance management, compensation & benefits, training, and compliance.

Please note that only shortlisted candidates will be contacted.

Key Responsibilities:

• Lead and manage the HR & Admin team, providing guidance, training, and support to ensure high performance and continuous development.
• Oversee the recruitment process and onboarding of new employees, ensuring a smooth and positive candidate experience.
• Develop and implement HR policies and procedures in alignment with company objectives.
• Manage employee relations, including grievances, disciplinary matters, and conflict resolution, to promote a harmonious workplace.
• Administer payroll, employee benefits, and leave management.
• Ensure compliance with the Employment Act and company regulations.
• Collaborate with senior management to develop HR strategies that support business goals.
• Drive employee engagement and retention initiatives, as well as learning and development programs.
  
  Requirements:
• Degree in Human Resources, Business Administration, or related discipline.
• At least 5 years of HR experience, preferably from contruction or Shipyard/ Marine offshore Industry
• In-depth knowledge of Employment Act and HR practices.
• Strong leadership and organizational skills.
• Excellent interpersonal and communication abilities.
• Proficient in HRIS and Microsoft Office suite.
• Engergic, Hands-on manager who can implement changes
• Able to consider Assistant Manager profiles who wishes to move up to Manager level

Other Details:

Supervision: 4 HR Executive & 1 HR Assistant

Industry: Dealing with recycling of metals

Transport: Pick up available at various MRT in the West

Company Headcount: 200

Jessie Hoe Huey Miin

CEI R1103861

EA: 99C4599

Job description:

• Supporting the recruitment administrative duties such as creating and updating job postings on job boards, career page and other media, screening candidates and interview coordination.
• Provide administrative support such as data-entry, documentation, printing and filing
• Training and course arrangement

- High incentives per successful placement (subject to terms and conditions)

Responsibilities

Office Administration

• Administer procurement, reimbursement and financial activities

• Assist colleagues from other units in overseeing office related matters

• Serve as the secretary/note-taker for all Meetings

• Assist with the planning and organisation of meetings, workshops/seminars, activities

• Assist with the selection of instructors

• Assist with all other related administrative tasks

Course & Student Administration

• Oversee and manage inter-college/school/department collaboration and serve as the liaison between Office and Colleges/Schools and Course Coordinators on matters relating to student enrolment, and the coordination of academic matters and activities

• Oversee and manage all course-related matters, duties will include being a liaison to all course coordinators and instructors, submitting course outlines for approval, timetabling planning, course registration, setting up of course and assessment sites, organisation of the end-of semester quizzes, uploading and consolidation of course marks/grades, end-of-semester Board of Examiners meeting, administering and consolidating data from course surveys, handling of course-related enquiries, and handling of all course-related student matters

• Administer academic exercises such as student combination in classes (ensuring classes consist of a good mix of students from different programmes), change of classes, course exemptions and credit transfers

Faculty & HR Matters

• Work with colleges/schools and course coordinators on the assignment and allocation of full-time and adjunct instructors teaching courses

• Work with HR and schools on the appointment of new adjunct instructors and reappointment of existing adjunct instructors

• Approve the the teaching reimbursement claims of adjunct instructors

• Prepare the necessary information needed and scheduling of instructors for annual performance appraisal of instructors and coordinate with HRBY and the reporting officers of lecturers on appraisal meetings

Outreach

• Be the main point of contact and support to students and partners and schools on matters

• Conduct, coordinate and/or support activities to share and promote the school mission and curriculum, including the compilation and production of relevant marketing materials and eDMs

• Assist in the planning and organisation of outreach activities including marketing collaterals (eg, door gifts)

Requirements

• Bachelor’s degree with at least 5 years of relevant working experience, preferably in an institute of higher learning and/or the education sector

• Prior experience in a relevant administrative/managerial role in an institute of higher learning will be advantageous

• Meticulous with good organisational skills and a keen eye for detail

• Strong analytical and problem-solving skills

• Excellent communication and interpersonal skills

• Good writing skills with the ability to prepare clear reports

• Proficient in handling data and numbers

• Proficient in MS Office applications (Word, PowerPoint, Excel and Access) - knowledge in advance Excel is a requirement

• Knowledge of student information/database management systems would be advantageous

• Strong stakeholder management, influencing and collaboration skills

• People-oriented and a proactive team player

• Ability to multi-task and deliver with quality and timeliness

• Ability to work independently with minimum supervision

Licence no: 12C6060

Responsibilities

• Operation and Maintenance support for Radar, Lidar and AWOS Meteorological Systems, meeting contractual schedule and TAT.

• Ensure proper documentation, TME and spares accountability.

Requirements

• Diploma or Degree in Electrical/Electronic Engineering or equivalent.

• Working experience in maintenance works in airport or airbases will be an advantage.

• Required to work at height.

• Valid Class 3 driving license.

• Able to respond to fault call 24/7.

Licence no: 12C6060

Responsibilities

• Extract and clean the data from various data sources to generate daily, weekly and monthly reports.

• Writing SQL queries to retrieve information quickly.

• Fulfil ad-hoc data request from client and management.

• Work / Collaborate with Developer(s) to automate reports

• Liaise with client on data related queries

• Analyze contact center performance metrics, including call volume, response times, and customer satisfaction scores.

• Develop and maintain dashboards and reports to monitor key performance indicators (KPIs).

• Identify trends and patterns in data to inform operational improvements and strategy.

• Collaborate with management and other departments to develop actionable insights and recommendations.

• Support the implementation of process improvements based on data findings.

• Ensure data integrity and accuracy.

Requirements

• Minimum Bachelors in Business, Computer Science, Mathematics, Data Analytics, or a related field.

• At least 1 to 3 year of experience building reports using Excel, SQL AWS Quick sight or any other business intelligence and data analytics tools.

• Proficiency in data analysis tools (e.g., Excel, SQL, Python) and data visualization software (e.g., Tableau, Power BI).

• Proven experience in data analysis, preferably in a contact center environment.

• Strong communication and presentation skills

• Proactive and able to work independently with minimum supervision.

• Excellent time management with strong critical thinking and ability to handle pressure.

• Detail-oriented with a strong focus on accuracy and data integrity.

• Familiarity with statistical analysis and modeling.

Licence no: 12C6060

Lico Resources is collaborating with a prominent listed financial institution known for its strong presence in the global market. As they continue expanding their enterprise risk functions, we seek experienced professionals passionate about risk management and adept at navigating complex risk landscapes.

The Opportunity

This position offers an outstanding career path for risk management professionals specialising in third-party and outsourcing risk. As a key member of the enterprise risk team, you’ll contribute significantly to protecting and enhancing our client’s third-party risk framework and oversight across diverse global operations.

We’re looking for an experienced individual with expertise in enterprise risk, particularly in managing vendor and third-party risks. The role involves working closely with multiple departments to ensure thorough risk assessment and control processes, providing critical insights and acting as a steward of best practices in third-party risk management.

Key Responsibilities:

• Maintain up-to-date knowledge of industry regulations and best practices, offering expert guidance on third-party risk management across regions where the organisation operates.
• Act as the gatekeeper of the Vendor-Managed Services Policy, ensuring alignment and compliance across the organisation.
• Support the Outsourcing Committee, including secretariat functions, and assist engagement owners in assessing risk levels for vendor engagements.
• Conduct comprehensive due diligence on vendors, including assessing performance, operational controls, and security protocols.
• Collaborate with various stakeholders on resolving issues identified during due diligence or audits.
• Lead independent reviews to ensure adherence to vendor management policies, including monthly key risk indicator reporting.
• Support broader enterprise risk management functions, such as risk assessments, root cause analysis of incidents, and process improvement initiatives.
• Conduct regular training sessions to elevate risk awareness within the organisation.

Ideal Candidate Profile:

• Bachelor’s degree in a relevant field, with a solid background in third-party vendor and outsourcing risk management within financial institutions.
• Deep understanding of regulatory requirements, such as MAS guidelines on Outsourcing, Technology Risk, and Business Continuity, as well as industry standards on cybersecurity and data protection.
• Strong communication skills, with a proven ability to coordinate across multiple teams and deliver concise, actionable insights.
• An analytical mindset with the ability to make sound judgments, backed by data, in a fast-paced environment.
• Skilled in building relationships and managing stakeholder expectations effectively.
• A dependable team player who demonstrates resilience and commitment under pressure, while able to work independently.

The successful candidate will have the opportunity to shape and strengthen our client’s risk management landscape, especially within the rapidly evolving area of outsourcing and third-party risk.

Send your updated CV to [email protected] quoting reference number FC99438K.

We appreciate your interest in this opportunity. Please note that only shortlisted candidates will be contacted.

"Data provided is for recruitment purposes only."
EA licence Number: 13C6733
EA Personnel Number: R1333454