Job Description

1. Reporting to the Vice President, Human Resources, this generalist role will be responsible for managing the full spectrum of HR and end-to-end employee lifecycle processes.
2. Partner Business Units to advise stakeholders and support in HR matters, such as manpower planning and budgeting, recruitment, remuneration, performance and talent management, learning and development, disciplinary and grievances etc.
3. Support in developing, reviewing and updating of HR policies. Keep abreast of HR regulations and best market practices, to recommend enhancement of practices and streamlining of processes.
4. Plan and lead in driving employee engagement programs and events to promote a positive and inclusive workplace culture.
5. Oversee the assessment of learning and development needs, and administration of training budget and course registrations.
6. Lead in HR System and maintain accurate HR reports, records and documentation. Conduct data analysis to identify trends and insights to support decision making and reviews.
7. Lead and manage office administration, which includes office planning, employee travel management, procurement of office stationery, equipment and other supplies etc.
8. Support in other relevant duties as assigned.

Job Requirements

• Degree in HR, Business or related discipline.
• Minimum 7 years of relevant experience. Prior experience from public sector will be an added advantage.
• Well-versed with Singapore Employment Act.
• A team player with strong stakeholder management, problem-solving and communication skills.
• Proactive, resourceful and ability to prioritise effectively.

Key Responsibilities:

1. Recruitment and Talent Acquisition:Manage the full recruitment cycle, including job postings, interviews, and onboarding.
   Collaborate with department heads to understand staffing needs and develop job descriptions.
   
2. Employee Relations:Act as the first point of contact for employee queries and grievances.
   Foster a positive workplace culture and handle conflict resolution professionally.
   
3. HR Policy and Compliance:Develop, implement, and update HR policies in line with local labor laws.
   Ensure compliance with legal requirements and industry standards.
   
4. Performance Management:Facilitate employee performance reviews and provide guidance for professional growth.
   Support managers in identifying training and development needs.
   
5. Compensation and Benefits Administration:Administer payroll, employee benefits, and incentives.
   Ensure competitive compensation structures to attract and retain top talent.
   
6. HR Data Management:Maintain accurate employee records and HR databases.
   Generate reports on HR metrics for management review.
   
7. Training and Development:Organize training programs to enhance employee skills and knowledge.
   Evaluate the effectiveness of training initiatives.
   

Requirements:

• Bachelor’s degree in Human Resource Management, Business Administration, or related field.
• Minimum 1 year of experience in an HR generalist or executive role.
• Strong knowledge of HR best practices and employment laws.
• Proficiency in HR software and tools (e.g., [specific software if applicable]).
• Excellent interpersonal, communication, and problem-solving skills.
• Ability to handle confidential information with integrity and professionalism.

We are a newly incorporated start-up in the circular economy industry. Technology today differs from the past, where major changes occurred annually; now, it's mostly about slight improvements that might not be necessary for everyone.

Our company champions the notion that the technological prowess of previous generations remains robust and dependable, standing the test of time.

We are committed to fostering a positive and inclusive work environment where every team member can thrive. As we continue to grow, we are seeking a talented Human Resources Manager to join our team and support our employees in achieving their fullest potential.

As the Human Resources Manager, you will play a pivotal role in overseeing all aspects of HR operations. You will be responsible for developing and implementing HR policies and procedures, managing employee relations, recruiting and onboarding top talent, administering employee benefits, and ensuring compliance with labor laws and regulations. The ideal candidate will possess strong leadership skills, excellent communication abilities, and a passion for fostering a positive work culture.

Key Responsibilities:

1. Develop and implement HR policies and procedures in alignment with company goals and objectives.
2. Oversee all aspects of the recruitment and onboarding process, including job postings, candidate screening, interviewing, and new hire orientation.
3. Provide guidance and support to managers and employees on HR-related matters, including performance management, conflict resolution, and disciplinary actions.
4. Manage employee relations issues and grievances, ensuring timely and effective resolution.
5. Administer employee benefits programs, including health insurance, retirement plans, and leave policies.
6. Conduct regular audits of HR processes and procedures to ensure compliance with labor laws and regulations.
7. Maintain accurate and up-to-date employee records, including personnel files and data.
8. Lead and participate in HR initiatives and projects aimed at enhancing employee engagement, retention, and satisfaction.
9. Collaborate with management to develop and implement workforce planning strategies to support organizational growth and success.
10. Stay abreast of industry trends and best practices in HR management, and recommend innovative approaches to enhance HR effectiveness.

Qualifications / Requirements

· Bachelor’s degree or Diploma in Human Resources, Business Administration, or a related field.

· Minimum 5 year of experience in HR role.

· Understanding of HR practices and employment laws.

· Excellent communication, interpersonal, and organizational skills.

J

Job Description & Requirements

Our client seek a proactive Human Resource Intern who will work closely with the team to gain valuable hands-on experience in various aspects of Human Resources.

Job responsibility :

• Support in the execution of recruitment and selection processes, including drafting job descriptions, posting job vacancies, screening resumes, and scheduling interviews.
• Assist with conducting initial screening interviews
• Participating in the selection decision-making process.
• Maintain and update candidate records, ensuring accuracy and confidentiality.
• Assist in coordinating onboarding and orientation activities for new hires, facilitating an efficient and positive experience for employees during their integration into the organization.
• Assist with employee training and development initiatives, including scheduling training sessions, organizing training materials, and tracking employee participation.
• Provide administrative support in various HR functions, such as preparing HR documents, drafting internal communications, and maintaining HR databases.
• Assist with employee engagement initiatives and events, helping to foster a positive and inclusive company culture.
• Conduct market research on employee benefits and present findings to the team.

Requirements/Qualifications/Skills:

• Students pursuing Bachelor in Human Resource, Business,, or related discipline
• Effective verbal and written communication skills.
• Pleasant disposition with the ability to interact with all levels of employees

Position:

• Human Resources & Operations Intern

Work Location:

• Thomson Plaza

Work Days:

• Tuesday to Saturday

• Must be comfortable working 4 weekdays and 1 weekend

Job Responsibilities:

• Support with email communication, calendar invites, document scanning and filing

• Create and post job listings on various hiring platforms.

• Plan and schedule interviews, including screening calls, assessments, and both in-person and Zoom interviews with hiring managers.

• Update HR administrative tasks and operational functions, such as employee data management, leave applications, and benefits administration.

• Coordinate and track employee-related processes, including onboarding and offboarding, training, orientation, and confirmation.

• Assist in organizing company events.

• Perform other ad hoc duties as assigned.

Job Requirements:

• Minimum Diploma in any discipline

• Comfortable to use Google Suite and back-end systems

• Ability to effectively multi-task, problem solve and prioritise needs

• Ability to take in feedback, takes initiative and able to work with minimal supervision

• Resilient under pressure

To submit your application, please drop us an email ([email protected]) with the position that you are applying for and your resume.

We regret to inform that only shortlisted candidates will be contacted.

• Leading firm in building management and consultancy services
• Headquartered in Singapore with 12 overseas offices
• Attractive Remuneration Package

Responsibilities:

• Manage a team of property officers and technicians on daily works carried out in few shopping malls and overseeing their daily operations.
• Liaise with and supervise contractors, recommend and implement improvement works, attend to feedback, complaints and services requested by the clients.
• Handle matters relating to tenancy and lease management, advertising and promotions management etc.
• Prepare and submit management reports to the Client.

Requirements:

• Degree in Real Estate Business/Facilities Management /Project and Facilities Management /Engineering or equivalent
• Minimum 2 years of relevant experience in leading a team in managing commercial properties/retail mall.
• Possess Fire Safety Manager certification
• Pro-active, independent, able to work with minimal supervision and perform under pressure
• Good communication and interpersonal skills

Working Hours: Mon - Fri (8.30am-6pm)

Working location: Woodlands

Salary: Up to $6,000 + AWS + VB

To apply, please submit your detailed CV with the following details for faster processing:

• Reason for leaving
• Expected salary
• Earliest availability date

We regret that only short-listed candidates will be contacted shortly.

• Leading firm in building management and consultancy services
• Headquartered in Singapore with 12 overseas offices
• Attractive Remuneration Package

Responsibilities:

• Assist the Building Manager to supervise the operations team in managing the overall operation, maintenance and upkeep of the property and facilities.
• Handle building's matters relating to assets enhancement, supervision of contractors, liaison with clients and facilities operation.
• Attend to feedback and service requests from clients and liaise with contractors on all maintenance matters.
• Present during performance auditing and render assistance to facilitate the completion of the performance auditing of the past inspection.
• Compile, collate and analyze operational data and reports for continuous improvement.

Requirements:

• Diploma in Real Estate Business/Facilities Management /Project and Facilities Management /Engineering or equivalent
• Minimum 3 years of relevant experience in managing high rise building.
• Pro-active, independent, able to work with minimal supervision and perform under pressure
• Good communication and interpersonal skills

Working Hours: Mon - Fri (8.00am-6pm)

Working Location: ICA Building

Salary: Up to $5,000 + mobile allowance + AWS + variable bonus

To apply, please submit your detailed CV with the following details for faster processing:

• Reason for leaving
• Expected salary
• Earliest availability date

We regret that only short-listed candidates will be contacted shortly.

• Leading firm in building management and consultancy services
• Headquartered in Singapore with 12 overseas offices
• Attractive Remuneration Package

Responsibilities:

• Provide management and maintainence services for the client.
• Carrying out daily works in the building including inspection, implement improvement works and attending to tenants' feedback.
• Supervise contractors/technicians to ensure they complete repair and maintenance work accordingly to timelines and standards.
• Identify, troubleshoot problems & provide professional advice to the management team on all facilities and building matters.
• Devise pro-active measures to improve building maintenance standards and efficiency and regularly review Standard Operating Procedures (SOPs) and ensure full compliance to regulatory requirements.

Requirements:

• Minimum Diploma in Facilities Management or Building Services or Mechanical and Electrical Engineering.
• Minimum 2 years of relevant experience.
• Candidates with Fire Safety Manager certification has an advantage.

To apply, please submit your detailed CV with the following details for faster processing:

• Reason for leaving
• Expected salary
• Earliest availability date

We regret that only short-listed candidates will be contacted shortly.

• Expanding Preschool Operations in Singapore
• Comprehensive staff benefits and competitive salary package

Responsibilities:

• Lead strategic direction and overall management of the centre.
• Determine requirements that must be met regarding licensing, health and safety regulations from the start and local regulatory agencies.
• Guide and monitor staff in teaching and planning for their individual professional development.
• Mentor the teachers to facilitate collaborative approaches to learning, teaching and evaluation so as to raise performance standards and competencies.
• Provide leadership for setting overall goals for the school as a basis for curriculum objectives.
• Prepare budget and control budget expenditures and manage disbursement of cash for purchases.
• Prepare weekly or monthly reports required for the respective departments and management.
• Handle centre administrative matters and enrolment.

Requirements:

• Degree in Early Childhood Care and Education (ECCE) or Degree in any discipline, with Diploma in Pre-school Education-Leadership (DPL)
• Min 2 years of relevant supervisory experience in a childcare setting
• A team leader as well as a team player
• Possess excellent written and communication skills

To apply, please submit your detailed CV with the following details for faster processing:

• Reason for leaving
• Expected salary
• Earliest availability date

We regret that only short-listed candidates will be contacted shortly.

Job Description:

• Greet each guest, enthusiastically and with a smile to create a friendly positive experience.

• To perform foot reflexology treatments following the established protocols, and allotted treatment times.

• Explaining foot reflexology, treatments, and therapies to guests and providing suitable recommendations as needed.

Job Requirement:

• Possess good experience to the above.

• Physically capable of performing the above duties.

• Effective communication skills.

Job Description:

• Promotes and maintains patient health by providing services under supervision.

• Implement therapeutic directives.

• Performs therapeutic procedures.

Job Requirement:

• Possess good experience to the above.

• Physically capable of performing the above duties.

• Working hour: Monday – Friday 8:30am – 5:15pm

• Company located at Tuas / Joo Koon

• Company transport provided at various MRT stations

• Well Established Manufacturing Company

• AWS + Variable Bonus + Excellent Welfare & Benefits

Job Scope

• Assist in developing and posting job advertisements on various platforms.
• Screen resumes, conduct initial interviews, and coordinate interview schedules with hiring managers.
• Prepare employment contracts and handle onboarding for new employees.
• Employee Relations:
• Serve as a point of contact for employee inquiries regarding HR policies and procedures.
• Assist in organizing employee engagement activities and events.
• Payroll & Benefits Administration:
• Prepare and process payroll, ensuring accuracy and timeliness.
• Manage employee benefits, including leave, insurance, and other welfare schemes.
• Coordinate and schedule employee training programs, including internal and external sessions.
• Maintain training records and ensure proper documentation of completed courses.
• Maintain accurate and up-to-date employee records in the HR system.
• Prepare HR-related reports such as headcount, turnover, and leave reports.
• Ensure compliance with local labor laws and employment regulations.
• Assist in the coordination of performance appraisal exercises and processes.
• Assist in the formulation and communication of HR policies and procedures.
• Ensure that company policies comply with relevant legal and regulatory requirements.
• Provide guidance to employees on HR policies and ensure consistent application across the organization.

Requirement

• Diploma or Degree in Human Resource Management or other relevant discipline
• 1 - 3 years of relevant experience in HR role

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

KHOO SOT MEI (R21102604)

EA Recruitment Pte Ltd

EA License No: 21C0492

Working location: Orchard

Working hours: 10am to 6pm (Monday to Friday)

JOB DESCRIPTION

• Schedule and coordinate interviews with candidates and hiring managers
• Facilitate new hire onboarding processes, including preparing documentation and conducting orientation sessions
• Prepare HR documents, such as employment contracts, offer letters, and HR policies and procedures
• Assist in resolving employee relations issues and concerns, escalating complex matters to HR management as needed
• Plan and organize job fairs to help boost company brand among candidates
• Support employee engagement initiatives and activities to promote a positive work culture
• Prepare HR reports and metrics, such as headcount, turnover, and recruitment statistics
• Coordinate training programs and workshops, including scheduling sessions and managing logistics
• Assist in administering employee training and development programs to support career growth

JOB REQUIREMENTS

• Minimum Diploma and above
• Collaborative mindset with the ability to work effectively within a team and across departments
• Entry level candidates are welcome to apply, training will be provided

EA Reg. Number: R21100629

EA License Number: 22C1278

Working hours: 10am to 6pm (Monday to Friday)

We are looking for a dedicated and proactive Human Resource Officer to join our team and support the HR team in its daily operations. If you have a passion for people management, employee relations, and organizational development, this role is a perfect fit for you.

Key Responsibilities:

• Assist in the recruitment process, including job postings, screening candidates, scheduling interviews, and onboarding new employees
• Handle employee queries related to HR policies, procedures, and benefits, ensuring timely and accurate responses
• Maintain accurate employee records and update the HR database with all relevant personnel information
• Assist with the administration of compensation, benefits, and performance management systems
• Coordinate training and development programs for employees to enhance their skills and performance
• Handle disciplinary matters and employee grievances, ensuring all issues are managed fairly and in line with company policies
• Prepare and process HR documents such as employment contracts, termination letters, and other administrative forms
• Monitor and maintain compliance with labour laws and company policies to ensure a safe and lawful workplace
• Organize employee engagement activities to promote a positive working environment and strengthen team cohesion

Requirements:

• Minimum Diploma and above
• Strong organizational and multitasking skills to manage various HR functions
• Excellent communication and interpersonal skills, with the ability to maintain confidentiality
• Problem-solving skills with a proactive approach to handling HR issues
• Ability to work independently and in a team-oriented environment

Why You Will Gain:

• Opportunities to be involved in multiple HR functions, including recruitment, employee relations, and training
• A dynamic and supportive environment that fosters professional growth
• Hands-on experience in developing and implementing HR processes
• A chance to contribute to building a positive workplace culture and improving employee satisfaction

EA Reg. Number: R21100629

EA License Number: 22C1278

​​​​​​​

This role will support an integrated, value-based approach to human resources management, aligned to annual and long-term strategic business and HR initiatives in a large organization. She/he will be a strategic partner with the business, to nurture an employee-oriented company culture that emphasizes quality, collaboration, continuous improvement, and high performance.

The incumbent will provide a range of HR services to the company and business units, with partnership with Centres of Excellence in HR, including talent acquisition, talent management, compensation and benefits, talent development and people services.

• Provide HR insights and advice to the business on all people related issues and initiatives
• Roll out HR strategies that are aligned with the company’s overall business objectives
• Improve employee experience, engagement & retention through various initiatives
• Drive and support the development and delivery of cultural change plans and interventions
• Advise and support managers in performance management, employee career development and building of an effective talent pipeline & succession
• Partner with Compensation & Benefits team to regularly review market competitiveness, benefits and reward structures, ensuring equity and competitiveness
• Review HR policies & procedures and workflow processes in line with employment legislation and/or organizational changes to increase efficiency
• Analyse HR key metrics, develop continuous employee feedback mechanisms and use data to develop HR interventions and process improvements
• Manage employee relations issues, ensuring fair and consistent resolution
• Develop positive working relationships with people through strong inter-personal skills.
• Build trust through assisting key stakeholders in solving people related issues successfully
• Adopt a service-oriented mindset and people-centricity in dealing with workforce and business stakeholders

Job Description:

• Operate Crane
• Ensure regular maintenance and carry out daily safety check of the assigned crane, including filling up the crane logbook and lifting logbook as per Ministry of Manpower guidelines.
• Daily routine check before and after operating Crane
• Inspect Crane for defective parts and notifies Supervisor of defects or malfunctionsMotoring crane stability and load weights.
• Ability to lift heavy loads, work in heights.
• Follow operational procedures with due care and diligence.
• Maintain good safety practices.

Requirements:

• Minimum 5 years experience in crane operations.
• Possess valid crane operator license.
• Able to perform shift work when required.
• Willing to work night shift will be a plus.

Responsibilities

• Develop project technology strategy by understanding key client objectives; diagnosing and mapping client requirements; articulating solution risks and barriers; recommending project approaches; preparing time and cost estimates; and planning full project life cycle

• Prepare and deliver the business value solutions for customers, including proposal writing, presentation, conduct proof-of-concept to showcase its technical feasibility when necessary

• Propose technical solutions and oversee the selection of technologies and estimate resources required to develop the proposed solutions to meet customer’s requirements

• Articulate alternatives in terms of cost, benefit and risk where multiple solutions exist

• Highlight the positive impact of the solutions and it how it can achieve customer’s business goals

• Manage customer relationship by communicating architecture standards and frameworks; answering questions; resolving concerns and issues

• Actively participate in the business development lifecycle. Identify opportunities, generate proposals, and support other sales efforts

• Increase organization effectiveness by identifying opportunities to leverage solutions to other engagements

• Improve information usefulness by tracking emerging technologies; evaluating their applicability to business goals and operational requirements

• Any other ad-hoc duties as required or assigned

Requirements

• Degree in Computer Science or Engineering or equivalent work experience

• At least 4 years relevant experience in pre-sales support preferably from System Integrator industry

• Certificate in CCNP

• Experience leading large group meetings/information gathering sessions with senior-level Executives

• Professional experience with n-tier application architectures development

• Strong analytical and conceptual skills, with ability to function at both the detail and conceptual levels

• Experience with service-oriented architectures

• Additional technical qualifications include hands-on experience in several of the following products or technologies: Cisco/Alcatel-Lucent/Juniper technology (Routing, Switching, Wireless and Security) or Campus Network Design

• Independent and a keen learner to grasp new skills / product knowledge

• Excellent communication and presentation skills

Licence no: 12C6060

Responsibilities

• Analyze business requirements and design solutions using Ibm Planning Analytics.

• Collaborate with stakeholders to identify opportunities for process improvement.

• Provide recommendations for optimization based on data analysis.

• Conduct user acceptance testing and ensure successful implementation of solutions.

• Utilize Business Process Design and other related tools to support project success.

• Provide guidance to Developers in performing the build and unit test

• Develop Test Cases and Test Scripts for Testing Phases

• Provide fixes to defects raised during Testing Phase

• Responsible for all customer business related activities such as requirement gathering, functional design, system configuration and design, testing and user training

• Advise client on leading business solution and best practices

• Provide functional and technical design and solution based on client’s requirements

• Perform solution build, application configuration and unit test based on requirements and design

Requirements

• Degree or Diploma in Computer Science or Information Technology

• 5 to 6 years of experience as an IBM PA consultant, able to understand client’s business process, gather requirements, propose solution and design using IBM PA, perform solution build

• Knowledge and experience in EPM 3

• Detail oriented, analytical and inquisitive

• Skills which are good to have / optional :

1. Requirements Analysis

2. Business Model Strategy

3. IBM Planning Analytics

4. Business Process Design

5. Business Process Analysis Tools

Licence no: 12C6060

Responsibilities

• Conduct periodic inspections and audit in both software to hardware e.g. Backend IT security equipment, network switches, firewalls, to front-end devices, that ranges from Access Controls, Intrusion Detection Systems, Perimeter systems, CCTV Analytics, Security Management Systems, etc.

• Conduct reviews in Security Backend System

• Liaise with customer to ensure that contractual obligations are met and services are delivered well.

Requirements

• Degree in IT/ Computer/ Electrical/ Electronic Engineering

• Knowledge of Security Backend Equipment from Enterprise system such as Servers, Database, Applications and Network is an advantage

• Have good interpersonal skills to deal with both internal and external stakeholders.

• Certification in Common Criteria, CCNA or CREST is an advantage.

Licence no: 12C6060

Responsibilities

• Design, build, and maintain CI/CD pipelines using various CI/CD platforms to streamline cloud deployments.

• Integrate automation solutions across applications to enhance operational efficiency.

• Ensure best practices and security are prioritized when developing CI/CD pipelines.

• Continuously improve operational workflows through task automation.

• Collaborate with subject matter experts to ensure automation solutions meet business requirements.

• Act as an innovative, hands-on DevOps engineer, focusing on both the technological and strategic aspects of the platform.

Requirements

• Degree / Diploma in Computer Programming or related discipline

• More than 3 years of relevant experiences

• Proven experience with Kubernetes and containerization technologies.

• Strong understanding about DevOps and DevSecOps terminology.

• Proficiency in automation tools such as Jenkins, GitLab Runner, AWS Lambda, AWS CodePipeline, and AWS CodeBuild.

• Hands-on experience with Infrastructure as Code (IaC) tools like Terraform and CloudFormation.

• Management configuration tool like Ansible, Puppet.

• Familiarity with scripting languages such as Python, Bash, and PowerShell.

• Experience working in multi-cloud environments, including AWS, Azure and GCP.

Licence no: 12C6060

Salary details : Up $4000 + AWS + Variable Bonus

Working Days and Hours: 4 days work per week, 12 hours Rotate Shift (monthly rotate)

Location of work: West Area

Responsibilities:

• Installing of railing bracket onto rack.
• Inserting of railing kit onto server.
• Inserting of blanking panel onto rack.
• Installation/Assembly of the power cord & Network cable for the server & switch.
• Installation of Grounding cable for Switches.
• Dressing up of power cord & Network cabling.
• Documentation & Administration

Requirements:

• Diploma & above in Electrical Engineering or related field
• Experienced in cabling system infrastructure preferred

Interested candidates, please kindly send your updated CV to [email protected]

Charterhouse Resources Pte Ltd (13C6338)

Nix Bo R24123586

Job Summary:

The Project Administrator will play a pivotal role in supporting project operations by ensuring efficient administrative processes and fostering strong relationships with cross-functional teams and clients. This role involves handling various administrative tasks related to call centre operations, claim submissions, and compliance with company procedures.

Key Responsibilities:

• Manning the service call hotline and ensuring adherence to standard operating procedures (SOPs) for call handling.
• Logging and documenting all incoming calls, issues, and resolutions.
• Collecting service reports and compiling claim summaries.
• Packaging claim submissions according to specified schedules.
• Providing regular updates and summaries on claim status to management or Direct Superior.
• Maintaining strong communication and relationships with internal and external stakeholders.
• Coordinating and supervising day-to-day administrative duties as necessary.
• Tracking company vehicle records and ensuring compliance with company policies.
• Facilitating clearance applications and ensuring timely approvals.
• Performing additional administrative tasks and responsibilities as assigned by management.

Job Requirements

• Possess at least N Level or O Level or Diploma in Engineering, Business Administration, or relevant field.
• Minimum 1-year related experience in a similar role.
• Strong organizational skills and attention to detail.
• Excellent communication and interpersonal skills.
• Proficiency in MS Office Suite.
• Ability to work effectively in a fast-paced environment and prioritize tasks.
• Knowledge of administrative procedures.

Position Summary:

The Operations Manager will oversee and coordinate the day-to-day activities of our Soft Service Team. This role involves planning and scheduling manpower, ensuring excellent service delivery, and managing client relationships.

We are seeking an experienced Operations Manager specifically for Environmental Services. This role is crucial in ensuring the efficient daily operations of cleaning services while adhering to contract requirements and maintaining high standards of quality and safety. The Operations Manager will oversee manpower scheduling, staff performance, client relationships, and compliance with regulatory standards.

Key Responsibilities:

· Develop and implement manpower schedules to optimize daily cleaning operations and meet contract specifications and customer expectations.

· Monitor and assess manpower operations, recruit staff as needed, and ensure staff performance aligns with productivity and service quality standards.

· Review and develop manpower strategies to optimize team performance and operational efficiency.

· Manage and review daily staff attendance, performance evaluations, and ensure adherence to quality standards.

· Regularly monitor and control manpower costs to ensure alignment with the budget.

· Build and maintain strong client relationships to address their concerns and understand their cleaning requirements.

· Ensure the Soft Service Team adheres to cleaning schedules, checklists, and quality standards.

· Collaborate with the Soft Service Team and clients to review and improve operational plans.

· Manage inventory levels for cleaning equipment, tools, and supplies, and collaborate with procurement for timely replenishment.

· Develop, implement, and review Standard Operating Procedures (SOPs) to ensure compliance and operational efficiency.

· Ensure compliance with workplace safety, health regulations, and proper use of cleaning chemicals and PPE.

· Assess staff training needs, develop and implement training plans to enhance skills and performance.

· Coordinate with suppliers and vendors to procure cleaning materials and equipment at competitive prices.

· Oversee health and safety compliance for cleaning operations, including staff adherence to safety protocols.

· Act as the primary point of contact for clients, promptly addressing any concerns or special requests.

· Supervise, train, and motivate the cleaning team to ensure high performance and adherence to health and safety standards.

· Conduct performance evaluations, provide feedback, and implement performance improvement programs.

· Prepare and manage the cleaning operations budget, ensuring cost control without compromising service quality.

Qualifications:

• Possess at least a Diploma or Degree in Facilities Management, or a related field.
• At least 3 years of experience in operations management within the environmental services sector and handling multiple job sites.
• Strong organizational and planning skills with the ability to manage multiple tasks and priorities.
• Excellent communication and interpersonal skills to effectively manage client relationships and collaborate with team members.
• Proficiency in handling operational issues and implementing effective solutions.
• Experience in performance management and staff supervision.
• Ability to prepare detailed reports and analyse service performance.

Responsibilities

• Interface handling

• Production incidents response and tracking

• Design, development and deployment of new interface handlers as identified

• Constant production tuning to ensure best performance of all handlers

• Support new projects and application deployment for these porjects

• Problem solver with ability to see things in multiple angle, constantly looking for better solutions to problems and quick to gain new skills

Requirements

• Minimum Bachelor's degree in computer science, electrical, electronic, computer engineering or related science and engineering fields with strong IT background

• 10 years of collective working experience with production systems

• Proficient with Ubuntu, Linux and/or Windows

• Proficient with message interfacing using HL7 or HTTPS

• Understand HL7 protocol

• Understand HL7 and XML parsing

• Proficient with Kubernetes, Docker and Kafka

• Able to work independently and in a team

• Good written and verbal communication skills, including the ability to communicate technically and non-technically with ability to translate between the two

• Familiarity with healthcare IT is a plus

Licence no: 12C6060

Responsibilities

• Perform General Administration

• Perform Daily Operational Tasks

• Perform Scheduled Tasks

• Perform System Defects Management

• Perform Network Management Services

• Monitor System and Network Health Status using the Tivoli and Solarwinds

• Submit Daily Report

• Submit Incident Report

• Assist Customer on Exercise Support

• Assist Customer on System Audit

Requirements

• Diploma holders in Computer Science, Computer Engineering, or Electrical and Electronics Engineering or equivalent

• Min 2 years’ experience in mission critical systems and preferably three years’ experience in hardware installation and deployment.

• Min 1 year of Computer System engineering (System configuration, Network system and System backup) knowledge.

• Able to work 12 hours shift

Licence no: 12C6060