• Working hour: Monday – Friday 8:30am – 5:15pm

• Company located at Tuas

• Company transport provided at various MRT stations

• Well Established Manufacturing Company

• AWS + Variable Bonus + Excellent Welfare & Benefits

Job Scope

• Assist in developing and posting job advertisements on various platforms.
• Screen resumes, conduct initial interviews, and coordinate interview schedules with hiring managers.
• Prepare employment contracts and handle onboarding for new employees.
• Employee Relations:
• Serve as a point of contact for employee inquiries regarding HR policies and procedures.
• Assist in organizing employee engagement activities and events.
• Payroll & Benefits Administration:
• Prepare and process payroll, ensuring accuracy and timeliness.
• Manage employee benefits, including leave, insurance, and other welfare schemes.
• Coordinate and schedule employee training programs, including internal and external sessions.
• Maintain training records and ensure proper documentation of completed courses.
• Maintain accurate and up-to-date employee records in the HR system.
• Prepare HR-related reports such as headcount, turnover, and leave reports.
• Ensure compliance with local labor laws and employment regulations.
• Assist in the coordination of performance appraisal exercises and processes.
• Assist in the formulation and communication of HR policies and procedures.
• Ensure that company policies comply with relevant legal and regulatory requirements.
• Provide guidance to employees on HR policies and ensure consistent application across the organization.

Requirement

• Diploma or Degree in Human Resource Management or other relevant discipline
• 1 - 3 years of relevant experience in HR role

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

SIM BEI NA (R22111637)

EA Recruitment Pte Ltd

EA License No: 21C0492

Working location: Orchard

Working hours: 10am to 6pm (Monday to Friday)

JOB DESCRIPTION

• Provide administrative support to the HR team, including managing employee records, updating databases, and handling HR documents
• Assist in the recruitment process by scheduling interviews, preparing offer letters, and conducting new employee orientation
• Serve as a point of contact for employee inquiries, assisting with HR policies, benefits, and company procedures
• Ensure compliance with employment laws and regulations, keeping HR records updated and maintaining confidentiality
• Coordinate training sessions and workshops for employees to enhance skills and career development
• Assist in the preparation and processing of payroll, ensuring accuracy and timeliness
• Support performance management processes, including managing employee evaluations and assisting with performance improvement plans
• Participate in various HR projects, such as employee engagement initiatives and HR system upgrades
• Help organize company events, team-building activities, and other engagement initiatives
• Assist with other HR tasks as required, providing support to the HR team to meet departmental goals

JOB REQUIREMENTS

• Minimum Diploma and above
• Strong understanding of HR principles, practices, and procedures
• Strong organizational and time management skills, with the ability to prioritize tasks effectively
• Ability to maintain confidentiality and handle sensitive information with discretion
• Entry level candidates are welcome to apply, training will be provided

EA Reg. Number: R21100629

EA License Number: 22C1278

• Position : Senior Human Resource Executive - Up to $4800 (Jurong Point)
• Location : Jurong Point
• Working hours : Mondays to Fridays - 9.00am to 6.00pm.
• Salary (commensurate with experience) : Up to $4800 + AWS + Performance Bonus + 14 Days Annual Leave + Health Benefits
• Duration : Permanent
• Industry : Education/Childcare/Learning Centre

Main Responsibilities:

• Assisting the HR Manager in identifying and developing policy and procedure updates/amendments in conjunction with best practice and local legislation
• Analyzing trends in compensation and benefits; researches and proposes competitive base and incentive pay programs to ensure the organization attracts and retains talent
• Review monthly payroll computations and reconciliations
• Managing and coordinating end to end recruitment process
• Handling staff onboarding and off boarding process
• Following up on staff confirmation
• Monitoring and following up on staff contracts, including re-employment
• Monitoring work pass expiry and submitting work pass application and renewal
• Managing student internships and teacher attachments
• Maintain employee data, records, and reports for HR projects and initiatives
• Monitoring MOE Instructor Registration applications and renewals
• Performing other duties as assigned

Requirements:

• Polytechnic diploma / Degree holder
• Knowledge of Employment Act
• Knowledge of Human Resource system
• Bilingual in English and Mandarin to converse with Mandarin speaking associates

Email to: [email protected] or call me at: 6398 5682 for more information.

Do visit www.facebook.com/search.personnel and https://www.instagram.com/search.personnel for more job listings and career tips!

***We do not charge our candidates any referral fee nor bind them with any contract.***

Diana Okta Tio

Deputy Consulting Director (APAC)

Reg no.: R2094678

EA No: 13C6684

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

Human Resource Executive (Contract till Aug 2025)

Kranji (Beside MRT, walking distance, theres a 5 min shuttle bus)

Office Hours 5 days

8am – 4.30pm (start early end early)

$4000 - $4500

Start ASAP

How to Apply:
Send your resume to Jocelyn Chan: [email protected] or contact via Telegram @jocelynchan.

Jocelyn Chan | Consultant | Recruit Express Pte Ltd (Healthcare & Lifescience)
Company EA Licence Number: 99C4599
Personnel EA License: R1331820

Recruitment:

• Manage manpower needs by sourcing, identifying, and selecting suitable candidates that match the hotel's profiles.
• Conduct market surveys and provide labor market insights and trends to enhance recruitment strategies and forecasting (manpower planning).
• Find external candidates to complement the hotel's workforce in compliance with local labor laws.
• Monitor the number of recruits to ensure it aligns with business needs.
• Prepare monthly statistics related to manpower, turnover, etc.

Compensation:

• Ensure that salaries for new hires and promotional adjustments align with approved salary ranges.
• Conduct annual salary and benefits surveys and keep an updated database on compensation packages offered by competitor hotels.
• Oversee and manage the annual performance appraisal process.
• Administer fringe benefits for different staff categories according to HR policies and procedures.
• Gather and compile relevant statistical reports on manpower and labor costs.
• Assist in compiling data for the Human Resource Budget.
• Maintain an efficient HR system to provide timely and updated information to management and departments.

Employee Relations:

• Offer counseling services to help staff perform their jobs more effectively.
• Provide guidance on recruitment, training, development, staff welfare, compensation, and retention.
• Advise Department Heads and Managers on HR matters following policies, procedures, and local laws.
• Assist in creating and updating HR policies and procedures.
• Review existing HR policies and practices and explore the feasibility of standardization.
• Interpret hotel policies to key personnel and ensure strict compliance.
• Approve part-time and overtime requisitions for departments.
• Establish an effective communication system between the hotel and employees.

Industrial Relations:

• Handle all industrial relations issues, including collective bargaining with unions, resolving employee disputes, and conciliating with unions/ministry.
• Conduct Board of Inquiry for disciplinary issues and recommend actions to maintain staff discipline.
• Foster and maintain a positive relationship with the union, liaise with union officials on industrial relations matters, and resolve grievances in line with legal requirements.
• Develop and implement HR and industrial relations policies, guidelines, and practices for the hotel.
• Review employee-related activities to ensure compliance with local legislation, safety regulations, and legal requirements.
• Network with other hotel HR practitioners to stay aligned on salary administration, compensation, and benefits.

Training:

• Work closely with Department Heads to assess training and development needs, maintaining open communication to improve employee skills, attitudes, and knowledge.
• Monitor training expenses to ensure they stay within budget.
• Prepare monthly and yearly reports on training activities.
• Oversee the maintenance of training records and ensure they are updated regularly.

Welfare:

• Promote a healthy work environment through sports and recreational activities.
• Ensure the maintenance of staff facilities to create a motivating environment.
• Oversee the upkeep of the staff cafeteria and ensure the provision of nutritious meals.
• Ensure all notices are displayed on the staff canteen notice board.
• Assist employees with welfare-related matters.
• Manage medical costs and ensure adequate insurance coverage.
• Perform any other duties as assigned by management.

Performance Management:

• Collaborate with department heads to create effective performance reviews and SMART plans to measure individual performance and identify areas for improvement and challenges.

Career Management, Succession Planning & Outplacement:

• Work with top management to:Identify high-potential associates.
  Develop career programs for key employees to support the company’s growth.
  Create programs and timelines to facilitate smooth transitions for employees entering or exiting their positions.

Requirements:

• With Diploma or Higher in related field.
• At least 3+ years of experience in related working experience.
• Well-versed in MS Office Applications.
• Excellent communication skills

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: [email protected];

EA License No.: 13C6305

Registration No.: R23117856

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Working location: Central

Working hours: 10am to 6pm (Monday to Friday)

JOB DESCRIPTION

• Full-Cycle Recruitment – Manage the entire recruitment process, from sourcing and screening candidates to conducting interviews and making hiring decisions
• Industry-Specific Talent Sourcing – Identify and attract top talent within the industry, including roles in banking, investment, insurance, and risk management
• Job Posting and Advertisement – Create compelling job descriptions and post on job boards, social media, and professional networks to attract high-quality candidates
• Candidate Screening and Interviews – Evaluate candidates based on their skills, experience, and cultural fit through resume reviews, phone screens, and in-person interviews
• Stakeholder Collaboration – Work closely with department heads and hiring managers to understand their staffing needs and define recruitment strategies
• Employer Branding – Promote the company’s culture and values through effective communication with potential candidates, enhancing our employer brand within the industry
• Talent Pipeline Development – Build and maintain a strong talent pipeline for current and future hiring needs, ensuring a steady stream of qualified candidates
• Candidate Experience Management – Ensure a positive candidate experience throughout the recruitment process, providing timely feedback and guidance
• Offer Negotiation and Onboarding – Assist in extending job offers and managing the onboarding process to ensure a smooth transition for new hires
• Market Research and Trends – Stay updated with industry recruitment trends, salary benchmarks, and competitor hiring practices to ensure the company remains competitive in attracting top talent

JOB REQUIREMENTS

• Diploma in any related field
• Excellent organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously
• Proficient in Microsoft office

EA Reg. Number: R21100629

EA License Number: 22C1278

Working Location: Harbourfront (Near MRT)

Working Hours: 10am to 6pm (Mon to Fri)

JOB DESCRIPTION

• Talent Scout Extraordinaire – Identify and attract top-notch candidates through innovative sourcing techniques
• Master of Job Ads – Craft compelling job postings that make candidates eager to apply
• Screening Specialist – Conduct pre-screening and interviews to shortlist the best-fit candidates
• Candidate Experience Champion – Ensure a seamless and positive experience for all applicants throughout the hiring process
• Recruitment Strategist – Collaborate with hiring managers to define job requirements and build effective recruitment strategies
• Pipeline Builder – Maintain a talent pool for future hiring needs to keep the workforce agile and ready
• Data-Driven Recruiter – Use recruitment analytics to refine hiring strategies and improve efficiency
• Offer Negotiator – Manage offer discussions and ensure candidates are excited to join the team
• Employer Branding Advocate – Promote the company as an employer of choice through social media, career fairs, and networking
• Compliance Guru – Ensure all recruitment activities adhere to legal and organizational standards

JOB REQUIREMENTS

• Minimum Diploma and above
• Excellent communication and interpersonal skills
• Strong organizational and time-management abilities
• Entry level candidates are welcome to apply, training will be provided

EA Reg. Number: R21100629

EA License Number: 22C1278

Salary range: $ 3,800 – $4,300

Working Day: Monday - Friday

Working Hours: 8:30am - 5:30pm

Office Location: Tuas

Job Scope:
Human Resource Management

• Manage end-to-end recruitment, onboarding, and employee orientation.
• Foster a positive work culture, address grievances, and handle disciplinary actions.
• Ensure accurate payroll, benefits administration, and compliance with labor laws.
• Prepare and submit statutory claims and tax declarations.

Office Management

• Oversee daily office operations, manage supplies, and facilities.
• Coordinate with departments to improve efficiency and organize meetings/events.
• Ensure workplace safety, implement health protocols, and address emergencies.

ERP System and IT Support

• Monitor ERP system performance, ensure data integrity, and maintain functionality.

Job Requirement:

• Diploma with at least 2 years human resource working experience
• Familiar with ERP system

Low Jia Yi R22104302
The Supreme HR Advisory Pte Ltd 14C7279

Working location: Orchard

Working hours: 10am to 6pm (Monday to Friday)

Are you passionate about people and driven to create a thriving workplace culture? Join our dynamic team as an HR Executive and play a pivotal role in shaping an engaging and high-performing environment! Here’s what you’ll do:

• Manage the entire recruitment lifecycle—from sourcing and screening to interviewing and onboarding top talent
• Create and promote a compelling employer brand to attract Singapore’s brightest talent. Be the face of our organization at career fairs and networking events
• Leverage innovative sourcing strategies, including job portals, LinkedIn, social media, and talent pools, to identify top candidates
• Ensure every candidate has a seamless, positive experience, from the first touchpoint to onboarding
• Stay ahead of industry trends and competitors to design effective recruitment strategies that meet market demands
• Use metrics and analytics to refine recruitment strategies and deliver measurable hiring results
• Partner with department heads to understand hiring needs and design tailored talent acquisition strategies
• Build and maintain a robust talent pipeline for current and future hiring needs, ensuring we’re always ready to grow

Why Join Us?

• Be part of a fast-growing organization where talent acquisition is a top priority
• Competitive salary and comprehensive benefits tailored for top performers
• Opportunities for professional growth and development in HR
• Work in a collaborative, supportive, and innovative environment in Singapore

REQUIREMENTS

• Minimum Diploma and above
• Strong understanding of HR principles, practices, and procedures
• Strong organizational and time management skills, with the ability to prioritize tasks effectively
• Ability to maintain confidentiality and handle sensitive information with discretion

If you’re ready to make a meaningful impact and help shape the future of our organization, we’d love to hear from you. Apply now!

EA Reg. Number: R21100629

EA License Number: 22C1278

Working hours: 10am to 6pm (Monday to Friday)

Working location: Woods Square

Key Responsibilities:

• Manage the end-to-end recruitment process, from sourcing candidates to conducting interviews and extending job offers
• Maintain a talent pool and coordinate with hiring manager on hiring requirements
• Serve as a point of contact for employee concerns and grievances, promoting a positive work environment
• Coordinate employee training programs, professional development initiatives, and performance improvement plans
• Assist managers in setting goals and monitoring employee performance
• Manage employee records and maintain confidentiality regarding personnel data
• Prepare reports on key HR metrics such as employee turnover, recruitment effectiveness, and workforce demographics
• Assist in strategic HR projects, including organizational restructuring, succession planning, and workforce planning
• Organize and lead job fairs and recruitment events to boost the company’s brand and attract talent, from planning to execution
• Assist with various HR administrative tasks to ensure a seamless recruitment process

Requirements:

• Minimum Diploma and above
• Excellent communication and interpersonal skills for building relationships with candidates and hiring managers
• Ability to conduct effective interviews and evaluate candidates for various roles
• Proactive, self-driven, and able to work independently as well as in a team

EA Reg. Number: R21100629

EA License Number: 22C1278

• Well Established Company
• Basic $3000 - $3500 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Boon Lay
• Working day: Monday to Friday
• Working hours: 8.30am to 5.30pm

Job Responsibilities:

Human Resource

• Manage recruitment activities such as posting job advertisements, scheduling interviews and preparation of employment agreement
• Responsible for new hires onboarding and offboarding of separation staff
• Execute performance management process, administer benefits and compensation packages and insurance policy
• Responsible for sourcing and implementation of training programs that meet staff developmental needs
• Maintain accurate personnel records, ensuring compliance with HR policies and labour regulations.
• Coordinate payroll processes to ensure accuracy in monthly pay processing
• Handle work passes and statutory surveys
• Prepare regular HR reports and metrices

Administration

• Schedule and coordinate meetings for senior executives, prepare presentation materials or logistics arrangement
• Make travel arrangement such as booking of flights, accommodations, ground transportation and visa application
• Manage expense reports and claims matters
• Oversee general office operations to maintain clean and efficient work environment, maintain office supplies and timely servicing of office equipment
• Attend to guests and visitors in a friendly and professional manner
• Perform any other tasks as the need arises

Job Requirements:

• Professional qualification with prior experience in HR and office administration or secretarial support
• Familiar with labour regulations, related compliance and HR management practices

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

Working hours: 10am to 6pm (Monday to Friday)

We are looking for a dedicated and proactive Human Resource Officer to join our team and support the HR team in its daily operations. If you have a passion for people management, employee relations, and organizational development, this role is a perfect fit for you.

Key Responsibilities:

• Assist in the recruitment process, including job postings, screening candidates, scheduling interviews, and onboarding new employees
• Handle employee queries related to HR policies, procedures, and benefits, ensuring timely and accurate responses
• Maintain accurate employee records and update the HR database with all relevant personnel information
• Assist with the administration of compensation, benefits, and performance management systems
• Coordinate training and development programs for employees to enhance their skills and performance
• Handle disciplinary matters and employee grievances, ensuring all issues are managed fairly and in line with company policies
• Prepare and process HR documents such as employment contracts, termination letters, and other administrative forms
• Monitor and maintain compliance with labour laws and company policies to ensure a safe and lawful workplace
• Organize employee engagement activities to promote a positive working environment and strengthen team cohesion

Requirements:

• Minimum Diploma and above
• Strong organizational and multitasking skills to manage various HR functions
• Excellent communication and interpersonal skills, with the ability to maintain confidentiality
• Problem-solving skills with a proactive approach to handling HR issues
• Ability to work independently and in a team-oriented environment

Why You Will Gain:

• Opportunities to be involved in multiple HR functions, including recruitment, employee relations, and training
• A dynamic and supportive environment that fosters professional growth
• Hands-on experience in developing and implementing HR processes
• A chance to contribute to building a positive workplace culture and improving employee satisfaction

EA Reg. Number: R21100629

EA License Number: 22C1278

Job title: Human Resource Manager

Job description:

• Supporting the recruitment administrative duties such as creating and updating job postings on job boards, career page and other media, screening candidates and interview coordination.
• Provide administrative support such as data-entry, documentation, printing and filing
• Training and course arrangement

- High incentives per successful placement (subject to terms and conditions)

Job Responsibilities

• Plan, lead and monitor progress against the project plan
• Manages day-to-day operational aspects of projects
• Manpower planning, construction progress monitoring, preparation of master schedule.
• Liaise closely with clients, consultants, sub-contractors, relevant authorities and developers in resolving site issues and authorities’ compliances issues to avoid discrepancies.
• Oversee recruitment of manpower.
• Perform cost management to manage projects within approved budgets, include materials, manpower and machinery cost control for new and running projects.
• Procurement of raw material and oversee payments.
• To perform any other ah-hoc duties as and when assigned.

Requirements:

- Minimum degree or equivalent

- Minimum 2 years working experience

- Capable of multi tasking projects

- Strong problem-solving, communication, and interpersonal skills

- Excellent organizational and time management abilities

- Proficiency in English

JOB DESCRIPTION:

• Delegating responsibilities and supervising business operations
• Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.
• Resolving conflicts or complaints from customers and employees.
• Monitoring store activity and ensuring it is properly provisioned and staffed.
• Analyzing information and processes and developing more effective or efficient processes and strategies.
• Establishing and achieving business and profit objectives.
• Maintaining a clean, tidy business, ensuring that signage and displays are attractive.
• Generating reports and presenting information to upper-level managers or other parties.
• Ensuring staff members follow company policies and procedures.
• Other duties to ensure the overall health and success of the business.

JOB REQUIREMENTS:

• Bachelor’s degree in business, management, or related field.
• More education or experience may be preferred or required.
• Strong understanding of business management, financial, and leadership principles.
• Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills.
• Time and project management skills.
• Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies.
• Commitment to providing exceptional service to customers and support to staff members.

• Supporting the recruitment of cleaners
• Managing the discipline of cleaners
• Managing the formulation of project /site manpower deployment/arrangement;
• Liasing with customer or it's representative;
• Logistic support;
• Any other works relating to the contract requirement;
• Long working hours and shift work.
• To be a hands on person.

JOB DESCRIPTION

• Delegating responsibilities and supervising business operations
• Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.
• Resolving conflicts or complaints from customers and employees.
• Monitoring store activity and ensuring it is properly provisioned and staffed.
• Analyzing information and processes and developing more effective or efficient processes and strategies.
• Establishing and achieving business and profit objectives.
• Maintaining a clean, tidy business, ensuring that signage and displays are attractive.
• Generating reports and presenting information to upper-level managers or other parties.
• Ensuring staff members follow company policies and procedures.
• Other duties to ensure the overall health and success of the business.

JOB REQUIREMENTS

• Bachelor’s degree in business, management, or related field.
• More education or experience may be preferred or required.
• Strong understanding of business management, financial, and leadership principles.
• Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills.
• Time and project management skills.
• Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies.
• Commitment to providing exceptional service to customers and support to staff members.

Job Description

• Ensure all operations are carried on in an appropriate, cost-effective way
• Improve operational management systems, processes and best practices
• Purchase materials, plan inventory and oversee warehouse efficiency
• Help the organization’s processes remain legally compliant
• Formulate strategic and operational objectives
• Examine financial data and use them to improve profitability
• Manage budgets and forecasts
• Perform quality controls and monitor production KPIs
• Recruit, train and supervise staff
• Find ways to increase quality of customer service

Job Requirements

• Proven work experience as Senior Operations Manager or similar role
• Knowledge of organizational effectiveness and operations management
• Experience budgeting and forecasting
• Familiarity with business and financial principles
• Excellent communication skills
• Leadership ability
• Outstanding organisational skills
• Management or related field

JOB DESCRIPTION

• Delegating responsibilities and supervising business operations
• Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.
• Resolving conflicts or complaints from customers and employees.
• Monitoring store activity and ensuring it is properly provisioned and staffed.
• Analyzing information and processes and developing more effective or efficient processes and strategies.
• Establishing and achieving business and profit objectives.
• Maintaining a clean, tidy business, ensuring that signage and displays are attractive.
• Generating reports and presenting information to upper-level managers or other parties.
• Ensuring staff members follow company policies and procedures.
• Other duties to ensure the overall health and success of the business.

JOB REQUIREMENTS

• Bachelor’s degree in business, management, or related field.
• More education or experience may be preferred or required.
• Strong understanding of business management, financial, and leadership principles.
• Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills.
• Time and project management skills.
• Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies.
• Commitment to providing exceptional service to customers and support to staff members.

Responsible for the implementation of the strategic direction for Cleaning Operations on site, building the operating model including enhanced clean regimes, recruiting and engaging the cleaning team all with a focus on enhancing client experience.

Supervise and manage the cleaning team. Manage the time and attendance system, verify data and time sheet. Delivery of some of the training programs. Monitor of work performance and welfare matters.

Interested, pls email resume

Thank you.

Responsibilities:

• Ensuring company policies are followed.

• Optimizing profits by controlling costs.

• Hiring, training and developing new employees.

• Resolving customer issues to their overall satisfaction.

• Maintaining an overall management style that follows company best practices.

• Providing leadership and direction to all employees.

• Preparing and presenting employee reviews.

• Assisting customers whenever necessary.

• Organizing employee schedule.

• Ensuring that health, safety, and security rules are followed.

• Taking disciplinary action when necessary.

• Ensuring a consistent standard of customer service.

• Motivating employees and ensuring a focus on the mission.

• Completing tasks assigned by the general manager accurately and efficiently.

Requirements:

• High school or equivalent education level.

• Stable work history.

• Must be self-motivated and possess the desire for self-development.

• Have the ability to work autonomously when required.

• Be a team player.

• Be dedicated to customer satisfaction and a great customer experience.

Responsibilities

• Handle inquiries and requests from customers and address their needs
• Stay on top of accounts, making sure they receive services that are within their budget and meet their needs
• Meet regularly with other team members to discuss progress and find new ways to improve business
• Generate progress reports for clients and senior leaders within the organization
• Identify upsell, cross-sell, and renewal opportunities and communicate with the sales team regularly

EA License No. : 24C2389 (0 COMPROMISE RECRUITMENT PTE. LTD.)

EA Personnel Name : He Ya

EA Personnel No: R24124237

JOB DESCRIPTION

· Experience in managing retail outlets/convenience store

· Organize all store operations

· Able to liaise with suppliers/manage internal and external stakeholders

· Handle e-commerce duties

· Keeping records of customer feedback

· Promote in-store promotional events or displays

· Familiar with market trends to determine the need for improvement

· Display strong interpersonal skills for enhancement of customer relationships and customer satisfaction

· Possess strong leadership qualities

· Customer service oriented with a passion in retail

· Able to work on weekends and public holidays

· Able to work at night shift and split shift

• Oversee all staff, budgets and day-to-day operations of the local business unit
• Formulate overall strategy, manage people, establish policies/processes and set goals for growth
• Develop our people professionally, ensuring productivity and achieving sustainable profitability that help the company grow and thrive
• Direct the employee assessment process
• Prepare and present regular reports for upper management
• Ensure staff follows health and safety regulations