Job Title

Manager / Supervisor

Occupation

MANAGER / SUPERVISOR

Job Description & Requirements

Job Description

Perform excellent services in retail

Well informed and up to date with current trends and business improvement

Good knowledge of store upkeep and business development

Maintain good communication and quality service to customers

Achieve monthly sales target

Able to manage independently and as a team

Maintain outlet cleanliness and upkeep equipment maintenance

Requirements

Minimum 3 years’ experience

Able to work on weekends and PH preferred

Able to work commence work immediately or within short notice period

Must be able to handle both local and migrant worker customers

Neat, polite and have effective communication skills

Location at Bukit Batok, Teck Whye, Yishun, Jurong West, Boon Lay or Woodlands

YOUR IMPACT _________                  

The Regional Assistant Retail Education Manager plays a key role in driving and animating the Makeup category, digital and client experience education strategy in Travel Retail Asia Pacific (TR APAC). As the subject matter expert in Makeup, you will be an integral part of the regional training team to adapt and create content for estimate population of 700 Beauty Consultants across 250 doors in the APAC region. You will lead the Makeup specialist development plan and build a community of passionate Dior Color Stylists and Makeup Artists.

With responsibility to support transversal projects within digital learning, you will manage makeup e-modules and drive BC engagement within this digital learning community. Together with the education and marketing team, you will collaborate to organize events such as BC seminars, Train-the-Trainers (TTT) and other engagement activities.

Reporting to the Regional Senior Retail Education Manager, you will also work closely with the Training Managers to support their training content needs, and with the Regional Marketing team to refine retail tools, services and exciting experiences for our customers.

YOUR MISSION _________

MAKEUP CATEGORY TRAINING

• Be the voice of Travel Retail APAC for Makeup Education
• Adapt and transmit centrally-created Makeup training modules and tools for TR APAC, collaborating with Regional Makeup Marketing and each market’s Training Managers (TM) on needs and strategy. 
• Deliver Train-the-trainer to TMs on key makeup modules including novelties, integration, professionalization, and specialization level.
• Closely follow global and regional Makeup trends, transmitting them to the field team through creation of digital content and videos.
• Work closely with the Digital Training project team to digitalize makeup modules.
• Together with the Regional Training team, produce Generic Staff 3-axis training modules and tools.
• Work with vendors to translate and proof-read Makeup training content developed by Central and/or Regional.
• Collect feedback to continuously improve quality of materials to address the markets’ needs, provide advice for category and trade marketing and business development teams on services. 
• Plan Makeup learning calendar and maintain Makeup modules library, ensuring that all content is available in a timely manner to support launch calendar and Makeup curriculum.

• Adapt Makeup services according to the region’s needs and implement in timely manner (with launches, new openings etc.) 

MAKEUP SPECIALISTS’ DEVELOPMENT AND COMMUNITY ENGAGEMENT

• Plan and rollout yearly Makeup Specialist certifications with every market.
• Build field team’s passion in Makeup, identify and develop Makeup Specialists (Color Stylists & Makeup Artists).
• Build field team’s makeup expertise, makeup demonstration and application, and selling skills through seminars/ webinars, digital and/or physical.
• Maintain frequent communication with Makeup community via the digital training app, share relevant retail information and social media buzz updates. 
• Work closely with markets to consolidate and share key insights on Chinese and Local consumer trends and selling approach.

• Forecasting of grooming products and gifts for Makeup specialists & BCs and ensure timely order for on-counter date.

• Support the Senior Retail Education Manager with budget updates on tools, grooming and gifting expenses.

MAKEUP SERVICES AND TOOLS

• Lead the implementation of Makeup services, adapted to the format of market’s needs, from on-counter to animations/VIP events.
• Ensure a consistent standard of makeup service excellence across key boutiques, with expert consultations, artistry skills and cross-selling capabilities.
• Train-the-trainer on Makeup Retail tools (Lip Tool etc.) and Makeup services (consultation, pampering, masterclasses).
• Responsible for the update of Makeup Retail Tools for the POS
• Collect feedback and provide advice for makeup category marketing and business development teams on retail tools and services. 

PLAN MAKEUP LEARNING CALENDAR AND MAINTAIN MAKEUP MODULES LIBRARY

• Provide a clear roadmap of the learning support provided and required from various stakeholders.
• To download the centrally-created modules into the regional SharePoint folders, releasing the adapted content in a timely manner to ensure ample support for launches, and maintaining an organized library of modules for trainers.

BC SEMINAR / SPECIALIST SEMINAR / GOLDEN STAR NOMINEES

• Be a key member of the organizing committee of regional key events.
• Design, plan and organize the workshops and activities for makeup category.
• Collaborate with forecast team to ensure the supply of gifts and product testers.
• Where needed, to support the project manager of the Seminar/Event.

ADMINISTRATIVE AND OPERATIONAL SUPPORT

• Create, Manage and Monitor all Training Packages on InDior App for all categories (Forecasting Tool)
• Collaborate with Regional and Market Trainers on each FM Run to forecast quantity allocation for training gifts, grooming kit, uniforms and couture gifts.
• Track market consumption as per forecast to ensure minimal wastage.
• Liase with supply team on item availability and cascade info to market to ensure timely delivery.
• Support in uniform & grooming plan.
• Support in the financial processing of quotations, POs, invoices and updating of budget expenses.

Job Title

Manager / Supervisor

Occupation

MANAGER / SUPERVISOR

Job Description & Requirements

Job Description

Perform excellent services in retail

Well informed and up to date with current trends and business improvement

Good knowledge of store upkeep and business development

Maintain good communication and quality service to customers

Achieve monthly sales target

Able to manage independently and as a team

Maintain outlet cleanliness and upkeep equipment maintenance

Requirements

Minimum 3 years’ experience

Able to work on weekends and PH preferred

Able to work commence work immediately or within short notice period

Must be able to handle both local and migrant worker customers

Neat, polite and have effective communication skills

Location at Bukit Batok, Teck Whye, Yishun, Jurong West, Boon Lay or Woodlands

MANAGER ( FULL TIME )

PROVIDE FOOT AND BODY MASSAGE FOR CUSTOMERS

CAN WORK AS A TEAM TO PROVIDE PROFESSIONAL TECHNICAL SERVICES TO CUSTOMERS AT DIFFERENT LEVELS

BASIC + COMMISSION

CAN SERVE MALE OR FEMALE CUSTOMERS

TO CONTINUOUSLY IMPROVE YOUR SKILLS

OBEY THE LEAFERSHIP

ANYONE WITH RELEVANT EXPERIENCE CAN SEND EMAIL TO

[email protected]

· Responsible for working closely with staff in day-to-day outlet operation

· Maintain good rapport with staff to ensure sales targets are achieve by individual and team performance

· Ability to drive sales and build a new customer base

· Promote brand awareness and the company’s service/ products to customers

· Handle customer’s feedback professionally

· Lead and motivate staff in providing excellent service

· Deliver professional nail services, including manicure/ pedicure, extension and gel nail services

· Good excellent cleanliness and hygiene practices

· Recommending various nail designs and nail art to clients

· Evaluating the condition of clients’ nails and advising them on proper nail care and suitable nail care treatments

· Sanitising all nail instruments and equipment before each use

· Ensuring that workstations are kept clean and orderly

· Ensuring that nail supplies are adequately stocked

· Advise clients on nail care and the use of products and colours

· Promote and sell nail care products

· schedule client appointments and accept payments

· Other duties as and when assigned

Requirements

· With or Without experience - Candidates with experience will be an advantage

· Able to work on weekends and PH

· Good communication skills and cheerful personality

Other Information:

· Good and comfortable working environment

· Annual leave and Medical benefits

· Basic Salary + Commission + Service point + Incentive

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.
• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.
• Health and safety of the workforce.
• Carrying out and attaining the mission and the goals of the business unit managed.
• Development of a superior workforce.
• Development of the department.
• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.
• Personal ongoing self-development and personal growth as an employee.
• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.
• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.
• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.
• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.
• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.
• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.
• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.
• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..
• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.
• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.
• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.
• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.
• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.
• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.
• Knowledge of the functions, operation, and mission of the specific department.
• Better than average written and spoken communication skills.
• Outstanding interpersonal relationship building and employee coaching and development skills.
• Management experience in a team-oriented workplace preferred.
• Demonstrated ability to lead and develop a department and department staff members.
• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.
• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.
• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..
• Evidence of the ability to practice a high level of confidentiality.
• Excellent organizational management skills.

Job responsibilities:

· • Overall project planning, schedule and executing the delivery of projects within time, budget and Client’s expectations.

· • Monitoring progress and identifying critical activities to expedite smooth progress of works on site to meet targets.

· • Coordinate internal resources and third parties/vendors e.g. Consultants and Sub- Contractors/Suppliers for the flawless execution of all projects.

· • Ensure that all projects are delivered on-time, within scope and within budget.

· • Ensure that work are executed in accordance with approved plans/drawings, contract specifications and regulatory requirements.

· • Ensure resource availability and allocation.

· • Develop detailed project plan to monitor and track progress.

· • Manage changes to projects’ scope, schedule and costs using appropriate verification techniques.

· • Perform risk management to minimize project risks.

· • Measure project performance using appropriate tools and techniques.

· • Create and maintain comprehensive project documentation.

· • Responsible for the overall project management, planning & control, and execution, including project budget evaluation and profitability.

· entify and comply with all applicable statutory/regulatory requirements related to the project.

· Lead a team of professional and technical staff in planning and execution of day-to-day operations to achieve all key project target.

· Respond swiftly to work delays, emergencies, and other problems.

· • Report and escalate to Management as needed.

· • Any other duties that may be assigned.

· Requirements:

· • Proven at least 3 years of working experience in project management in the public and private residential, government and commercial building projects.

· • Solid technical knowledge related to structural, architectural (finishing) or M&E works.

· • Solid organizational skills including attention to detail and multi-tasking skills.

· • Excellent written and verbal communication skills.

• Excellent team player with ability to meet tight deadlines

Roles and Responsibilities:

· At least 10 - 15 years of relevant work experience.

· Strong experience in Banking Financial Services industry in APAC

· Good understanding of the regions banking landscape, buying preferences and patterns and technology trends.

· Strong track record of hunting new business, develop a strong pipeline and ensure repeat business within the account.

· Good understanding of Enterprise Services, Technology and Solutions

· Professional communication skills and ability to interact with the CXOs and senior managers.

· Strong organization, presentation and negotiation skills.

· Good Skills and experience in Pricing, negotiations, contracting and closing

· Need to be a hustler with ability to thrive and be successful in a competitive marketplace.

· Innovative mindset to propose new ideas and solutions.

· A Bachelor degree with relevant post graduate/professional qualification is desirable

· Strong skills with Excel, Word and PowerPoint is a must.

. Experience in Horizontal Sales

• Ensure that all agreed operational standards are maintained within the Spa and that any defects are addressed quickly and efficiently.
• Take full management responsibility within the Spa acting as Duty Manager and Spa Representative as required.
• Responsible for Opening/Closing Procedures when on duty.
• Set an example at all times in standards of professionalism, attitude and appearance as required from the staff.
• To ensure that all treatments carried out in the spa are in line with agreed procedures.
• Initially deal with all guest enquiries, feedback, complaints and issues and to ensure that necessary follow up/action to carried out.
•Provide operational support when required.

Responsibilities:

• Ensuring company policies are followed.

• Optimizing profits by controlling costs.

• Hiring, training and developing new employees.

• Resolving customer issues to their overall satisfaction.

• Maintaining an overall management style that follows company best practices.

• Providing leadership and direction to all employees.

• Preparing and presenting employee reviews.

• Assisting customers whenever necessary.

• Organizing employee schedule.

• Ensuring that health, safety, and security rules are followed.

• Taking disciplinary action when necessary.

• Ensuring a consistent standard of customer service.

• Motivating employees and ensuring a focus on the mission.

• Completing tasks assigned by the general manager accurately and efficiently.

Requirements:

• High school or equivalent education level.

• Stable work history.

• Must be self-motivated and possess the desire for self-development.

• Have the ability to work autonomously when required.

• Be a team player.

• Be dedicated to customer satisfaction and a great customer experience.

• Able to work on weekend and public holiday

Tennis Manager
Supa Athletics Tennis Academy is looking for a Tennis Academy Manager.

SUPA Athletics aims to raise awareness, promote a healthy lifestyle and create vibrant community in which our clients can achieve desired health and fitness.

Position Overview:
Responsibilities

– Oversee the day-to-day operations of Supa Athletics, including scheduling, staff management, managing coaches’ meetings, and program development plans.

– Manage employees and staff, ensuring optimal team performance and efficiency.

– Oversee the operations of Supa Athletics tennis programs.

– Developing and managing Singapore school's team tennis program.

– Ensure the safety and enjoyment of all players during lessons, clinics, and events.

– Develop and implement a successful junior program, including 10-and-under programs and a pathway for juniors to play collegiate tennis.

– Develop and carry out a marketing plan to acquire new leads.

– Provide high-quality private and group tennis lessons for players of all ages and abilities.

– Organize and lead tennis clinics, camps, and special events.

– Develop lesson plans and customized training programs to help students improve their skills and achieve their goals.

– Foster a positive and welcoming atmosphere in our academy for all clients.

– Promote tournaments, events, clinics, tennis programs and to encourage client participation.

– Creating a strategic plan to acquire local schools and tennis venues.

– Writing monthly business operations report.

Management Experience:

– Prior experience in tennis programs and facility management is a plus.

– Leadership or management experience in a club or sports facility.

– Experience coaching competitive tennis players.

– Experience in organizing and managing tennis programs, clinics, workshops, and tournaments.

– Managing large groups.

– Experience in managing school tennis team programs.

– Experience in developing tennis programs and overseeing them.

– Knowledge of safety measures and their implementation into tennis programs.

– Knowledge of tennis equipment maintenance and racquet stringing.

– Organizational, time management and problem solving skills.

– Scheduling

– Equipment management

Qualifications – Certification:

USPTA, ITF or PTR Certification (required), NROC (required) MOE Instructor Registration or other certificates are a plus.

– Experience: Minimum of 15 years of experience as a tennis pro or instructor.

– Skills: Strong knowledge of problem solving, time management, organizational and managing groups of people, tennis techniques, strategies, and player development.

– Communication & Leadership: Excellent communication and leadership skills.

– Current CPR/AED qualifications

– Flexibility: Availability on evenings, weekends, and holidays.

– Desire for continuing education training.

Manager Job Responsibilities:

Accomplishes department objectives by managing staff; planning and evaluating department activities.

Maintains staff by recruiting, selecting, orienting, and training employees.

Ensures a safe, secure, and legal work environment.

Develops personal growth opportunities.

Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results.

Coaches, counsels, and disciplines employees.

Develops, coordinates, and enforces systems, policies, procedures, and productivity standards.

Establishes strategic goals by gathering pertinent business, financial, service, and operations information.

Defines objectives, identifies and evaluates trends and options, chooses a course of action, and evaluates outcomes.

Accomplishes financial objectives by forecasting requirements, preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions.

Maintains quality service by enforcing quality and customer service standards, analyzing and resolving quality and customer service problems, and recommending system improvements.

Contributes to team effort by accomplishing related results as needed.

Manager Qualifications / Skills:

Performance management

Project management

Coaching

Supervision

Quality management

Results driven

Developing budgets

Developing standards

Foster teamwork

Handles pressure

Giving feedback

Overview:

We are seeking a motivated and experienced Manager to oversee our team of Consultants. This role is essential in driving sales, providing exceptional customer service, and enhancing our brand's presence in the market. The ideal candidate will have a strong background in interior design and curtain sales, along with proven outdoor sales experience.

Key Responsibilities:

• Recruitment & Training: Hire and train a team of Consultants, ensuring they have the skills and knowledge needed to succeed in the field.
• Sales Management: Oversee on-site sales activities, guiding the team to meet and exceed sales targets while maintaining high customer satisfaction.
• Customer Engagement: Foster strong relationships with clients, addressing their needs and preferences to deliver tailored solutions.
• Sales Strategy: Develop and implement effective sales strategies to enhance product visibility and drive revenue growth.
• Market Analysis: Monitor market trends and competitor activities to identify new opportunities for growth.
• Reporting: Track and report sales performance metrics, providing insights to senior management on areas for improvement.

Qualifications:

• Experience: Minimum of 10 years in outdoor sales experience.
• Skills: Strong understanding of the sales process, exceptional communication skills, and a customer-centric mindset.
• Results-Driven: Proven track record of meeting or exceeding sales targets in a competitive environment.
• Leadership: Ability to inspire and motivate a team, fostering a collaborative and high-performance culture.

Responsibilities

• Coordinate daily Front of the House and Back of the House restaurant operations
• Deliver superior service and maximize customer satisfaction
• Respond efficiently and accurately to customer complaints
• Regularly review product quality and research new vendors
• Organize and supervise shifts
• Appraise staff performance and provide feedback to improve productivity
• Estimate future needs for goods, kitchen utensils and cleaning products
• Ensure compliance with sanitation and safety regulations
• Manage restaurant’s good image and suggest ways to improve it
• Control operational costs and identify measures to cut waste
• Create detailed reports on weekly, monthly and annual revenues and expenses
• Promote the brand in the local community through word-of-mouth and restaurant events
• Recommend ways to reach a broader audience (e.g. discounts and social media ads)
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations

Requirements

• Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role
• Proven customer service experience as a manager
• Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
• Familiarity with restaurant management software, like OpenTable and PeachWorks
• Strong leadership, motivational and people skills
• Acute financial management skills
• Able to work on weekend and public holiday

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.
• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.
• Health and safety of the workforce.
• Carrying out and attaining the mission and the goals of the business unit managed.
• Development of a superior workforce.
• Development of the department.
• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.
• Personal ongoing self-development and personal growth as an employee.
• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.
• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.
• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.
• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.
• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.
• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.
• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.
• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..
• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.
• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.
• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.
• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.
• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.
• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.
• Knowledge of the functions, operation, and mission of the specific department.
• Better than average written and spoken communication skills.
• Outstanding interpersonal relationship building and employee coaching and development skills.
• Management experience in a team-oriented workplace preferred.
• Demonstrated ability to lead and develop a department and department staff members.
• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.
• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.
• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..
• Evidence of the ability to practice a high level of confidentiality.
• Excellent organizational management skills.

Job Responsibilities:

1. To facilitate and be responsible on the implementation of new market products/projects and initiatives, including putting up the policies/procedures and maintenance of Operations Procedure Manuals.
2. Perform reporting to Management, Head Office, and MAS
3. Perform internal control functions, including updates to policies and manuals, audit, BCP management, responding and compliance to changing regulations.
4. Preparation/checker on Swift message and management of Swift system.
5. Execution of wholesale loan transactions, including fund finance, structured finance, corporate finance, SBLC/LC and all types of corporate loan products
6. Collaborate with various internal team, including Fund Finance, Compliance, Risk etc
7. Ensure internal policies and procedures, regulatory and compliance requirements are met at all times.

Job Requirements:

1. Degree in Finance/Business
2. At least 6-8 years of working experience in international banks across for wholesale loan and various treasury product
3. Experience required in fund finance, including structured finance, or corporate finance, SBLC/ LC, and all corporate loan products.
4. Preferably with knowledge in Treasury products including FX/Money Market, Bond and Derivatives
5. Knowledge and experience, and a strong understanding in Operations functions/processes, and a detailed-oriented professional
6. Knowledge and experience in Swift System
7. Excellent IT skill sets, proficiency in various banking market systems
8. Pleasant personality, meticulous, good team player with a positive attitude in a fast paced and deadline-oriented environment
9. Able to multi-task, demonstrates the ability to quickly pick up new topics and grasp key issues.
10. Problem solver and takes ownership of assigned tasks and can manage tasks/project independently to final delivery.
11. Possess good communication skills to engage stakeholders across different functions, escalate issues in a timely manner to management for direction and resolution.
12. Proactive and highly motivated individual who is passionate about adding value to a new business/initiative.

JOB DESCRIPTION

Ensuring company policies are followed.

Optimizing profits by controlling costs.

Hiring, training and developing new employees.

Resolving customer issues to their overall satisfaction.

Maintaining an overall management style that follows company best practices.

Providing leadership and direction to all employees.

Ensuring product quality and availability.

Preparing and presenting employee reviews.

Working closely with the store manager to lead staff.

Overseeing retail inventory.

Assisting customers whenever necessary.

Organizing employee schedule.

Ensuring that health, safety, and security rules are followed.

Taking disciplinary action when necessary.

Ensuring a consistent standard of customer service.

Motivating employees and ensuring a focus on the mission.

Completing tasks assigned by the general manager accurately and efficiently.

Supporting Maintaining merchandise and a visual plan.

Maintaining stores to standards, including stocking and cleaning.

management as needed.

JOB REQUIREMENTS

2+ years retail experience in a leadership capacity (e.g. management, shift leader, etc.)

Bachelor’s degree or equivalent experience

Familiarity with fashion trends and styles

Ability to effectively train and motivate sales associates

KEY ROLES AND RESPONSIBILITIES

• Establish / optimize infrastructure design and enhance existing processes to meet business goals

• Plan and coordinate the functions of Infrastructure, Network and EUC

• Identify customer and operational needs of multiple on-premises and cloud-based solutions, serving as a subject-matter expert and trusted source to management, supervising and evaluating the performance of assigned staff

• Oversee and deliver reliable IT infrastructure, Network, and EUC operations with established metrics, KPIs and SLOs

• Maintain and evaluate Lifecycle management of infrastructure hardware

• Deliver operational excellence and infrastructure best practices for both on-prem and Azure setup

• Identify hardware, software, external service cost estimates, and resource requirements to meet assigned project scopes and objectives.

• Works closely with internal users, partners to proactively manage all Infrastructure, Network and EUC topics and requests

QUALIFICATIONS & EXPERIENCE

• Bachelor’s degree in Computer Science or Computer Studies or Information Technology or related discipline

• Strong knowledge of hardware and networking

• Minimum 8 years experience

• Ability to work in a team as well as independently

• Ability to communicate across different functions and levels of audiences

• Effective at acquiring an understanding of a problem or situation, with good problem-solving skill.

• Fundamental Cybersecurity knowledge on perimeter defense

• Knowledge in OT setup is an advantage

• Knowledge in architectural and construction industry is an advantage

PREFERRED SKILLS & CHARACTERISTICS

• Independent worker with initiatives, positive attitude and team player

• Good analytical skills and attention to details

• Good verbal and written communication

We are seeking a highly skilled and motivated Operations/ Aftersales Manager to oversee the operational and aftersales functions of our vehicle leasing business. The ideal candidate will have extensive experience in motor repair, claims management, and customer service. This role is crucial for ensuring operational efficiency, high-quality vehicle maintenance, and exceptional aftersales support.

Job Responsibilities & Duties

Oversee day-to-day operations of the vehicle leasing department.

2) Ensure efficient allocation and utilization of the vehicle fleet.

3) Manage all aspects of aftersales services, including maintenance, repairs, and customer support which includes complaints and feedback.

4) Develop and implement aftersales strategies to improve customer satisfaction and retention.

5) Oversee and manage the vehicle repair process, ensuring timely, cost effective and high-quality repairs.

6) Liaise with insurance brokers, companies and repair workshops to expedite claim settlements.

7) Conduct regular training sessions to enhance team skills and knowledge.

8) Monitor team performance and implement improvement plans as necessary.

9) Prepare and present regular reports on operations and aftersales performance.

10) Analyze data to identify trends, areas for improvement and develop/ implement action plans based on analysis to drive continuous improvement.

11) Any other duties as assigned.

Job Requirements.

• Bachelor's degree in Business Administration, Automotive Engineering, or a related field.
• Minimum of 5 years of experience in operations and aftersales management within the automotive or vehicle leasing industry
• Extensive experience in motor repair and claims management.
• In-depth knowledge of vehicle maintenance and repair processes.
• Strong understanding of insurance claims processes and procedures.
• Proficiency in using fleet management software and Microsoft Office Suite.
• Strong leadership and team management skills.
• Excellent problem-solving and decision-making abilities.
• Exceptional communication and customer service skills.
• Ability to manage multiple priorities in a fast-paced environment.
• High level of organizational and time management skills.
• Ability to build and maintain strong relationships with stakeholders.

The Executive, HR supports the full spectrum of HR operational duties. He/she anticipates and supports the HOD in formulating and implementing of strategic human resource policy and programs. He/she also covers some office administration in an efficient manner

Key Tasks:

• Documentation and Policy
  - Update and implement HR Policies, Procedures, Employee hand book in alignment with local legislation and compliance
• Compensation & Benefits
  
  - Assist in formulating salary, compensation and benefits plan by collecting and preparing data for market analysis, benchmarking, surveys.
• Learning & Development
  
  - Identify individual’s gaps in knowledge and skills
  - Identify individual learning needs and develop training plan in consultation with HODs
• Performance and Rewards
  
  - Establish a transparent and fair reward system to encourage better performance
  - Manage and coordinate the yearly performance management process
  - Maintain Employee Handbook to ensure its continued relevance in market place competitiveness and within Company costs
• Payroll
  
  - Serve as a point of contact between internal and external stakeholders on all payroll inquiry
  - Process Monthly Employee Payroll
• Perform other work duties as directed by the HOD

Requirements:

Education

• Diploma or Bachelor’s Degree in Business, human resource management or in a related field is preferred

Knowledge / Experience / Others

• Experience with creating and implementing of new system procedures
• Minimum 5 years of working experience in HR function
• Conversant with local legislation on employment/MOM matters
• Able to work meticulously and independently
• Good verbal and written communication skills and inter-personal skills, able to interact with all levels of staff of different nationalities
• Competent with general PC and Office software application

Personal Competencies

• Able to work meticulously and independently.

Responsibilities:

* Manage all HR administration process.

* Handle recruitment process. Shortlist potential candidates and arrange for interview sessions.

* Administer work pass applications & renewals.

* Maintain leave and medical claim records.

* Responsible for payroll processing.

* Have a good understanding of HR practices in accordance to legislative requirements (Eg, CPF, IRAS & FWL, MOM) for Singapore.

* In charge of company's insurance matters such as renewal and claims.

* Handle issuing and manage inventory of uniforms and name tags.

Requirements:

1. Diploma in Human Resource/Business Management/Public Communication. Relevant professional certificate in related areas will be considered.
2. At least 5 years of working experience as HR generalist role.
3. Familiar with Singapore’s Employment Act and MOM regulations.
4. Possess good English verbal and written communication skills.
5. Able to work independently with minimal guidance.
6. Proper time management skills with the ability to multi-task while meeting deadlines.
7. Any other ad-hoc administrative duties as assigned.
8. Able to converse in basic Mandarin to communicate with non-English speaking staffs
9. F & B industry experience preferred but not mandatory.
10. Experience in managing Info-Tech Cloud HR System.

Staff Remuneration:

• Annual Wage Scheme (AWS) Annual / Childcare / Paternity / Maternity Leave / Medical & Hospitalisation Benefit
• Refer a Friend Monetary Scheme
• Newborn Baby Gift
• Yearly Birthday Gift
• Staff discounts

Your contributions to our joint success

• Handle recruitment activities to meet business needs, covering the spectrum of sourcing, posting via jobs portal, shortlisting, conducting interviews and selection of candidate for all positions.
• Ensure that all company policies and practices are current and in accordance with the latest rules and regulations of the local laws and the Singapore Employment Act.
• Liaise and work closely with MOM and other government agencies for the issuance and renewal of work and employment passes for foreign employees in a timely manner.
• Ensures accurate and timely tracking of all work pass requirements and employment contracts.
• Assist to coordinate and manage all internal and external training activities with the respective parties involved.
• Assist to conduct exit interviews, collate, generate reports for trend analysis.
• Assist with the handling of employee grievances, counsel and resolve disputes encouraging restoration where possible.
• Assist in planning and organizing recreational, motivational and team-building activities.
• Ensure all employee master records, both soft and hard copies, are updated, maintained, and filed accurately.
• Adopt an “open-door” policy to encourage employees to provide feedback in an appropriate and professional manner.
• Provide assistance and administrative support to any other projects and duties as assigned.

What does it take to be a Human Resource Officer

• Diploma in related discipline preferred.
• Strong knowledge of local Employment Act and a good understanding of HR policies and practices.
• Knowledge of Times Software will be an advantage.

Perks you can look forward to

• Free usage of gym facilities, swimming pool and fitness classes
• Incentives for beauty services and beauty care products
• Birthday vouchers
• Medical & Dental benefits provided
• Career advancement opportunities

We offer a competitive salary and benefits package based on merit and professional advantages of a dynamic environment that supports your development and recognises your achievements.

Interested candidates are welcome to submit a detailed resume. For more information, please visit us at: www.amorefitness.com

• Planning and designing employees benefit packages.
• Executing the employee's annual review procedures.
• Maintaining a detailed record of the company’s employees.
• Administering all the hiring processes of new employees.
• Analyzing and monitoring all the department's budgets.
• Supervising the day-to-day operations of the Human Resources department.
• Ensuring all the employees comply with the HR policies.
• Creating new HR policies and updating the existing ones.
• Overseeing the employee's termination process.
• Counseling employees as and when required.
• Conducting exit interviews to identify the reason for termination/resignation.
• Organizing events and conferences for the employees.
• Managing workplace safety issues and complaints.
• Maintaining and recording employee attendance.
• Adhering to all the company’s rules and regulations.

You are responsible for the full cycle of recruitment process of the assigned departments. In addition, you will also provide advisory and support to the departments on HR-related matters and implement HR programmes and initiatives. You will participate and spearhead HR projects as and when required.

Job Requirements

• Diploma holder with 8 years of relevant HR experience
• Fresh Degree graduate are welcomed to apply
• Strong communication and interpersonal skills
• Proficient in Microsoft Word and Excel
• Effective organizational skills with an ability to prioritize workload.

We are looking for a Senior HR Executive to manage our full cycle recruitment, from identifying potential hires to interviewing and evaluating candidates. Senior HR Executive responsibilities include sourcing candidates online, updating job ads and conducting background checks. If you have experience with various job interview formats, including phone screenings and group interviews, and can help us recruit faster and more effectively, we’d like to meet you. Ultimately, you will play an important part in building a strong employer brand for our company to ensure we attract, hire and retain the most qualified employees.

Responsibilities

• Design and update job descriptions
• Source potential candidates from various online channels
• Craft recruiting emails to attract passive candidates
• Screen incoming resumes and application forms
• Interview candidates
• Prepare and distribute assignments and numerical, language and logical reasoning tests
• Advertise job openings on company’s careers page, social media, job boards and internally
• Provide shortlists of qualified candidates to hiring managers
• Send job offer emails and answer queries about compensation and benefits
• Monitor key HR metrics, including time-to-fill, time-to-hire and source of hire
• Participate in job fairs and host in-house recruitment events
• Collaborate with managers to identify future hiring needs
• Act as a consultant to new hires and help them onboard

Requirements

• Proven work experience as an HR Recruiter or similar role
• Familiarity with resume databases
• Experience with sourcing techniques
• Understanding of referral programs
• Solid verbal and written communication skills
• Sound judgement
• Degree in Human Resources Management, Organizational Psychology or relevant fields