Total 422 information analyst job vacancies in d26 upper thomson springleaf

The Lead Software Engineer/Assistant Manager will be part of the IT Service Management team in SIA's Information Technology Division, focusing on enhancing IT operations efficiency and effectiveness. This role involves managing initiatives to improve service quality and operational resilience, including process improvements and implementing new tools and methodologies. The successful candidate will collaborate with stakeholders to ensure swift recovery from complex incidents, manage disaster recovery, and drive improvements in service availability and operational stability.

Key Responsibilities include:

• Improvement Initiatives: Identify areas for improvement within IT operations through data analysis, stakeholder feedback, and performance metrics. Lead improvement projects, aligning them with business goals and IT strategies. Apply process improvement methodologies like Lean, Six Sigma, or ITIL.
• Process Optimization: Analyse existing IT processes to identify inefficiencies and design streamlined processes to enhance response times, reduce costs, and improve service quality. Ensure effective adoption of new processes.
• Performance Metrics Review and Adoption: Develop and maintain metrics and KPIs to monitor IT operations and improvement initiatives. Provide regular reports to senior management, utilizing data-driven insights for decision-making.
• Stakeholder Engagement: Collaborate with IT leadership, service desk teams, and other stakeholders to address operational challenges. Facilitate workshops and meetings to gather input and drive consensus on improvement initiatives. Foster a culture of continuous improvement.
• Incident Management and Resiliency: Take ownership of critical incidents, ensuring swift resolution and conducting root cause analyses. Proactively prevent defects and eliminate inefficiencies to enhance system resilience.
• ITSM Leadership and Training: Provide ITSM knowledge training to all IT teams, including remote offshore resources. Mentor team members and align ITSM ITIL practices to ensure operational readiness.

Requirements:

• Degree in Information Technology or related fields, with ITIL/Service Integration and Management (SIAM) certification. Additional certifications in ITSM CAS, CAD, or CIS are a bonus. Knowledge and certification in Business Continuity Management (BCM) preferred but not mandatory.
• At least 5 years of relevant experience in IT Operations and IT Service Management, including process improvement. Proven proficiency in Agile methodologies for operations management.
• Hands-on experience with ServiceNow Platform or equivalent ITSM tool is mandatory. Familiarity with network and cloud technologies (e.g., Linux, Wintel, VMware, DevOps) preferred.
• Strong analytical skills, project management skills, and a proven track record of successful improvement initiatives in an IT environment. Proficiency in collaboration tools (e.g., Microsoft Teams, SharePoint, JIRA, Confluence) and monitoring/orchestration platforms (ScienceLogic, Splunk, APM).
• Excellent communication and interpersonal skills, with the ability to influence and engage stakeholders at all levels.
• Ability to work on strategic direction initiatives, balance multiple priorities in a fast-paced environment, and oversee operations, including Service Desk, IT Operations Command Centres, Major Incidents Handling, and Chairing Change Advisory Board reviewing teams' readiness for Major change.
• Adaptive, responsive, able to manage dynamic environments effectively, independent, self-motivated, result-driven, and willing to work beyond office hours.

Job Description

The successful candidate will play an integral role within the IT Service Management Ops leadership team. Armed with a strategic focus and experience in application infrastructure resiliency as well as operational stability the candidate is expected to lead the swift service recovery from complex incidents and managing disaster recovery ensuring high service availability and customer satisfaction in IT service delivery. This position is crucial in ensuring operational stability, which includes leading improvements through process review/transformation and implementation of new initiatives and tools.

Key Responsibilities:

•Take ownership of critical incidents, facilitating resolution with the parties involved, and conducting thorough root cause analyses and post-incident reviews to boost system resilience.

•Transforming and driving operational excellence and system resilience by proactively preventing defects and eliminating inefficiencies in current processes.

•Continuously review the governance and processes of IT Service Management, proposing improvements or new methods to maintain operational agility and stability.

•Providing technical leadership and training to ITSM teams, including offshore resources, and mentoring them in their professional development.

•Align ITSM ITIL practices with various IT teams to prepare them for operational readiness, and managing changes and incidents to maintain efficient service delivery and system resilience.

•Develop technical talent and leadership in the team through upskilling programs and continuous feedback.

•Take accountability for service delivery performance, meeting customer expectations, and driving future demand.

Requirements

•Possess a degree in Information Technology or related fields with Infrastructure Library (ITIL)/Service Integration and Management (SIAM) certification

•At least 8-10 yrs of relevant experience in IT Infrastructure Operations and IT Service Management inclusive of at least 3 years in leadership role

•Proven proficiency in utilizing Agile methodologies for operations management.

•Certification in Business Continuity Management (BCM) is preferred but not mandatory

•Knowledge and hands-on experience with the ServiceNow Platform are preferred, with certifications in ITSM CAS, CAD, or CIS considered a bonus.

•Familiarity with network and cloud technologies (public, private), including Linux, Wintel, VMware, and DevOps.

•Proficiency in collaboration tools such as Microsoft Teams, Sharepoint, JIRA, and Confluence, and monitoring/orchestration platforms like ScienceLogic, Splunk, and APM.

•Ability to:

•Provide strategic direction and leadership to the service management team and influence management decisions with technical insight.

•Building and leading teams to maximize strengths and identify development areas, integrating automation and AI capabilities/solutions.

•Thrive in independent and team-based, hybrid environments with a mix of insourced and outsourced operational delivery

•Engage stakeholders as an advocate for operational resilience, excellence, and standards, driving best practices across work streams while incorporating automation and AI.

•Balance and manage multiple priorities in a fast-paced, growing environment, ensuring effective balance and prioritization in a fast-paced, rapidly growing environment.

•Navigate and escalate complex, multifaceted customer requests or initiatives, demonstrating agility and problem-solving skills

•Demonstrate leadership in overseeing Operations (on-premise and Multi-Cloud), including Major Incidents, IT Operations Command Centres, CAB Change Management, and Service Desk management, coordinating hybrid teams for stability and service excellence.

•Adaptive and responsive to dynamic environments.

•A proven track record in managing IT service delivery Command Centre and ServiceDesk operations, and addressing infrastructure support escalations (e.g., network systems, storage).

•Excellent communication skills across organizational levels, including executive management, supported by strong interpersonal skills, a positive outlook, flexible and adaptable approach.

Responsibilities

• Conduct daily reviews of transaction filtering and screening to ensure compliance with policies and regulatory standards.
• Perform sampling of cleared alerts to assess the accuracy and quality of the adjudication.
• Gather and analyze data to spot trends, recurring issues, or inefficiencies in the filtering process.
• Document findings and assisst in generating reports for manager and stakeholders.
• Work with the filtering team to provide feedback and identify areas of improvement in processes and controls.
• Collaborate to improve workflow, suggest enhancements, and support the implementation of corrective actions.

Requirements

• Bachelor's Degree
• 2 years of experience in the banking industry with some exposure to screening process.
• Understanding of financial crime and money laundering risks.
• Strong attention to detail with ability to identify discrepancies and trends in large sets of data
• Ability to work collaboratively in a team environment and take direction from senior team members.
• Experience with compliance or AML tools such as World Check, Fircosoft, or other filtering and screening system is a plus.

The Group Treasury Analyst in Front Office will be primarily responsible for supporting Treasury activities.

Key Responsibilities

Foreign Exchange

• Negotiate and execute money market and foreign exchange transactions (Spot, Forward, Balance Sheet and Cashflow Hedges) with various banks.
• Work closely with Foreign Exchange Risk Management AGM in terms of monthly and semi or yearly hedging requirements review.
• Review BOA pool mix of currencies and interest to maximise cost vs interest. Ensure timely updating of monthly FX swap file for management analysis.

Banker’s/Parent’s Guarantee

• Liaise with internal stakeholders (Finance team/Group Corp Legal) and banks on the issuance/renewal/discharge of Banker’s Guarantee (BG) and Parent Guarantee (PG) within the deadline to meet business needs.
• Manage the streamlining of BG/PG process and guideline with Group Corp Legal and regional Finance team.
• Familiarize and update accordingly Group BG/PG Policy and Procedure.

Working Capital

• Active management of Group’s working capital tools such as Receivable Purchase Program (RPA) and Corporate Card Programs.

Others

• Proper cash management of the Group’s Multi-Currency Notional Pooling (MCNP) structure which includes timely updating of cash flow position (update loan drawdown/repayment, interco settlement, fund transfers etc..) and forecasting.
• Ensure proper maintenance of Treasury Management System Kyriba data to facilitate monthly
• Corporate MMR reporting of FX and contingent liabilities.
• To work closely with Back Office to ensure to meet timeline for delivery of jobs such as fund transfers, RPA repayment, keying cashflow hedges/balance sheet hedges trades into Kyriba.
• Build strong rapport with banks and internal stakeholders/external service providers.
• Participate in adhoc projects and initiatives.

Requirements

• Bachelor in Banking and Financial, Business or Accounting
• Minimum of 3 years of relevant Treasury experience
• Proficiency in MS office applications, especially MS Excel and PowerPoint
• Experience in execution of foreign exchange, banker’s guarantee, parent’s guarantee and cash management
• Strong numerical and analytical skills, problem solver
• Good to have Treasury Management System Kyriba knowledge
• Prior working experience in fast-paced environment and Regional/Group Treasury Center will be an advantage

1 year contract under employment agency payroll

Seeking for Singaporean with experiences in Unix, Window and SQL, with at least 1 year and above experience working in application support role, able to work shift hours (including nights, weekends, and public holidays)

Work location: Changi Business Park

Monthly salary inclusive allowance: $4500 - $5850 (company does not provide bonus)

Below is the shifts timing (Need to support including night shift, weekends and public holidays)

• Morning shift: 6am to 3pm
• General shift: 9am to 6pm
• Afternoon shift: 2pm to 11pm
• Night shift: 10pm to 7am

Requirement

• Singaporean
• Must be able to work in shifts to provide rotational 24/7 shift application support duties
• Has experience or knowledge on Incident and Problem management
• Health check and monitoring production system and job scheduling to ensure SLA is meet
• Troubleshoot and solve production issues related to performance and reliability throughout the software stack
• Proactively identify bottlenecks in the system and work to resolve these issues before they become a problem
• Continuous improvement of the system, e.g. job automation, performance tuning
• Should be able to identify and fix the bugs
• At least 3-5 years of hands-on experience on troubleshooting the applications run on full stack preferably in Java, Spring-boot, Microservices
• At least 3-5 years of working experience, preferably in Banking or Anti money laundering
• At least 3-5 years of working experience in production support in banking applications running on Windows and Unix environments
• Should have strong hold on SQL server/Oracle databases and able to write/debug the SQL programs
• Good knowledge in Linux/Unix/Windows environment and scripting
• Hands on experience on monitoring tools like Grafana has added advantage
• Should be open to learn and adapt to new technologies
• Knowledge on GIT Bitbucket and Jenkins has added advantage
• Knowledge on Actimize/Hadoop has added advantage

Looking for an individual with strong analytical, technical, and leadership skills to successfully bridge business needs with technical solutions.

System Analysis:

• Collaborate with stakeholders to gather and document business requirements.
• Analyse existing systems and processes to identify areas for improvement.
• Create detailed functional and technical specifications.
• Ensure solutions align with business goals and technical architecture.

Software Development:

• Design, develop, test, and deploy applications using the .NET framework (ASP.NET, C#, MVC, etc.).
• Write clean, scalable, and reusable code following best practices.
• Integrate applications with APIs and databases (SQL Server)
• Debug and resolve software issues and system bugs.

Project Leadership and Collaboration:

• Provide technical leadership and guidance to junior developers.
• Work closely with Lead Analyst and other developers.
• Estimate project timelines and resource requirements.
• Participate in code reviews and ensure adherence to coding standards.

System Optimization and Maintenance:

• Ensure performance, security, and scalability of applications.
• Maintain and upgrade existing applications to improve performance and usability
• Monitor and resolve production issues and provide ongoing support.

Technology Research and Innovation:

• Stay updated with the latest .NET technologies, tools, and best practices.
• Evaluate new technologies for potential adoption within the organization
• Provide recommendations for continuous improvement in system architecture and processes.

• Provide support for in-house applications, ensuring smooth functionality and addressing user concerns.
• Analyze business processes and requirements to recommend enhancements and optimizations.
• Prepare relevant and appropriate documentation, including user manuals, process flow diagrams and system specifications.
• Carry out user acceptance testing independently and with users.
• Function as a project manager when required, coordinating tasks, timelines, and resources to ensure successful project delivery.

Requirement

• Degree in Computer Science or Information Technology or other related fields
• Good knowledge of ERP, Sales Order, Finance & MRP applications.
• Min. 4 years of experience in IT application support and familiarity with SDLC.
• Hands-on experience and strong knowledge in Oracle database.
• Possesses good interpersonal skills. Project management experience is an advantage.
• Demonstrates analytical and multi-tasking capabilities.
• Able to work independently, be a good team player and be able to communicate at all levels.
• Experience in the Manufacturing sector would be advantageous.

• Project management for Asia Pacific companies’ ERP applications.
• ERP application daily support and implementation.
• Coordination with Japan ERP team for new project promotion.

Requirement

• Degree in Computer Science or Information Technology or other related fields.
• Experience in IT application support and familiar with SDLC/Agile.
• Good knowledge of ERP System.
• Strong data analysis skill, knowledge in SQL.
• Possesses good interpersonal skills. Project management experience is an advantage.
• Demonstrates analytical and multi-tasking capabilities.
• Able to work independently, be a good team player and communicate effectively.
• Min. of 3 years of related experience required for senior position.
• Experience in the Manufacturing sector would be advantageous.

Job Description

•Provide technical leadership for hybrid cloud environment (public cloud and on-premise data centre) and related technologies including DevOps, CI/CD, Lean, and data centre platforms solutions, such as VMs, OSes, database, storage, backup, monitoring, automation.

•Strong architecture skills with ability to design and guide others designing solutions.

•Understand business and technical requirements and evangelise modern Cloud, DevOps, CI/CD, Lean practices.

•Design cloud consumption models, processes and technical solutions to ensure application teams are able to build and deploy solutions with minimal friction while ensuring security and operational control.

•Actively and effectively track and manage initiatives and BAU activities.

•Team and people management.

•Operate within assigned budget and demonstrate fiscal responsibility.

•Support audit and infrastructure/network security improvements, disaster recovery and security related drills.

•Define opportunities for automation wherever possible to improve developer agility.

•Explore, learn and deploy new technologies to help the company to reduce costs and improve operational efficiencies.

•This position requires periodic system administration outside of normal business hours.

Requirements

•Possess a degree in Information Technology or related fields.

•Minimum of 10 years of IT experience with at least 4 year working hands-on with AWS or Azure, and on-premise platforms solutions and technologies (OSes, databases, storage, backup, messaging, monitoring, and automation solutions, etc). Minimum 5 years of people and team management experience.

•Expert and “hands on” knowledge of AWS cloud and ideally good familiarity with another cloud provider (e.g. Azure / GCP).

•AWS Certified Solution Architect (Professional) certification preferred.

•Advanced python scripting skills preferred.

•Strong experience with security (cloud compliance, vulnerability management, patching, encryption, best practices etc).

•Understanding and ability to communicate cloud business benefits, cloud economics, cloud migrations, cloud native architectures, etc.

•Conversant with many different areas of infrastructure, infrastructure definition tools (Cloud Formation, Terraform, ARM templates) and automation tools (Ansible).

•Strong analytical, project management, communications and interpersonal skills. Strong collaboration skills and growth mindset.

•Strong people and team management.

Job Description

-Provide technical leadership for hybrid cloud environment (public cloud and on-premise data centre) and related technologies including DevOps, CI/CD, Lean, and data centre platforms solutions, such as VMs, OSes, database, storage, backup, monitoring, automation.

-Strong architecture skills with ability to design and guide others designing solutions.

-Identify, test, communicate and implement emerging cloud technologies to improve operational efficiency, speed-to-market and reduce annual running cost.

-Understand business and technical requirements and evangelise modern Cloud, DevOps, CI/CD, Lean practices.

-Design cloud consumption models, processes and technical solutions to ensure application teams are able to build and deploy solutions with minimal friction while ensuring security and operational control.

-Actively and effectively track and manage initiatives and BAU activities.

-Team and people management. Manage team of cloud devops engineers in terms of technical solutions, work assignments and personal development.

-Operate within assigned budget and demonstrate fiscal responsibility.

-Define opportunities for automation wherever possible to improve developer agility.

-Explore, learn and deploy new technologies to help the company to reduce costs and improve operational efficiencies.

-Support audit and infrastructure / network security scans, Disaster Recovery and security related drills.

-This position requires periodic system administration outside of normal business hours.

Requirements

-Possess a degree in Information Technology or related fields.

-Minimum of 10 years of IT experience with at least 5 year working hands-on with AWS or Azure, and on-premise platforms solutions and technologies (OSes, databases, storage, backup, messaging, monitoring, and automation solutions, etc). Minimum 5 years of people and team management experience.

-Expert and “hands on” knowledge of AWS cloud and ideally good familiarity with another cloud provider (e.g. Azure / GCP).

-Strong analytical, project management, communications and interpersonal skills.

Job Summary:

We seek a proficient Application Support Analyst with good experience in offering technical support and aid for our clients' tailored software applications.

Mandatory Skill-set :

• Diploma/ Degree in Computer Science, Business Information Technology, or related disciplines;
• At least 3+ years of working experience in Application Support;
• Hands-on experience working on SQL, Linux/ Unix;
• Able to troubleshoot and provide solutions for technical issues and routes to appropriate escalation groups;
• Experience in supporting Microsoft application framework;
• Excellent communication and stakeholder management skills;
• Good critical thinking and analytical skills.

Desired Skill-set:

Exposure to CRM systems, and digital signage/inventory systems.

Responsibilities :

• Handle IT Incidents, Requests, and Escalation processes and troubleshoot and resolve system application problems;
• Provide technical expertise in analyzing and providing the best solution on complex technical issues in a timely and efficient;
• Engage with various teams on resolution and maintain effective communication between stakeholders;
• Manage vendor performance through service level management;
• Enhance existing support process to maintain/improve service level and quality;
• Support audit and compliance-related activities.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

Roles and Responsibilities

Reporting to the Deputy Finance Manager, the Senior Finance Analyst will play a key role in the Finance team to deliver the full spectrum of professional finance, tax and compliance activities to Woh Hup (WH) Group of companies. This position offers the opportunity to gain a deep expertise within the finance & tax function with the ability to work with senior stakeholders including those in joint ventures, banks, and government bodies, and to lead and drive business optimization projects from the planning through to implementation.

Given the dynamic nature of the business, the below is a non-exhaustive list of deliveries expected from the candidate. However, it covers the foundation responsibilities and capabilities that are required for the candidate to be successful in this role.

• Governance and compliance: Ensure compliance with local regulations and company policies. Assist in planning, designing, and implementing compliance and governance frameworks, programmes, and initiatives to identify potential areas of compliance vulnerability and develop strategies. Participate in internal control review and follow-up on actions for gap closure.
• Corporate Income Tax: Prepare and review corporate income tax computations and tax related work for Singapore Corporate Income Tax (“CIT”) compliance. Assist to oversee and manage tax compliance delivery process for the Group for local and regional portfolios. Coordinate the completion of any required tax compliance for the Group including follow up with internal contributors to ensure timely responses to requests and completion of tax filings. Contribute in development of tax control framework and processes to drive accuracy and efficiency in the direct tax compliance delivery.
• Indirect Tax: Preparing and reviewing GST returns prior to submission to IRAS. Conducting GST health checks on GST returns. Reviewing and providing advice on GST compliance processes. Assist in tax audits and queries from tax authorities. Assist Deputy Finance Manager in relation to Transfer Pricing compliance including planning of comprehensive tax and transfer pricing strategies for local and regional portfolios.
• Change management and growth opportunities: Support and shadow the Deputy Finance Manager for transformation and growth projects, e.g. but not limited to new business new ventures/expansion, supporting through providing finance and tax advice and initiatives to adopt new tax legislations and controls, mitigate risks and project managing implementation of new systems and digital transformation.
• Adherence to safety in the workplace

Skills and Requirements

• A degree in Finance/ Accountancy or its equivalent.
• Minimum 4 years of relevant experience and expertise across the spectrum of Finance/Tax competences with solid foundation in tax reporting / compliance, financial accounting, operational accounting and reporting, and working knowledge of IT systems implementations. Finance professional qualification and SAP knowledge preferred.
• Confident in managing large and complex data sets in Excel and in a wider digital environment. Able to assess data, extract insights from financial and accounting software and navigate between different types of digital tools to produce results. Continuously learning new and better ways to manage and analyze data to support business outcomes.
• They are an effective communicator with ability to gain the confidence of various internal and external parties building on strong knowledge and understanding of the business drivers, value and risk. They also possess an eye for detail and are results oriented, willing to challenge the status quo and strive for continuous improvement.
• MNC experience will be valuable from the perspective of systems and processes and of reporting and accounting in compliance with local and international standards. Experience in the construction / asset-heavy industries would also be valued.
• The individual has strong project management skills and has experience contributing towards formalizing processes and systems and in enhancing the performance of the finance function - and at the same time proven flexibility with ability to create, develop and adapt in the face of a dynamic situation.
• Strong growth mindset and high personal integrity. A team player, with a positive proactive approach to managing and solving problems. Ability to collaborate across different teams is key.

At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

Shape your Career with Citi

Citi’s Markets business provides world-class solutions and an unmatched global presence. We serve corporates, institutional investors and governments from trading floors in almost 80 countries. The strength of our underwriting, sales and trading and distribution capabilities span asset classes and currencies, providing us with an unmatched ability to meet the needs of our clients.

We’re currently looking for a high caliber professional to join our team as Officer, FX Settlement Senior Analyst - Hybrid (Internal Job Title: Securities & Derivatives Analyst 2 – C10) based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• We empower our employees to manage their financial well-being and help them plan for the future.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.
• We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

In this role, you’re expected to:

• Process FX transactions settlement, provide analytic input for traders and aid in review of derivative products.
• Identify and resolve securities and derivative settlement issues in a timely manner and make process improvement recommendations to leadership.
• Monitor and suggest solutions to errors to minimize risk to the bank, through an intermediate knowledge of procedural requirements.
• Escalate transaction processing issues to the appropriate department promptly and collaborate on a solution without compromising any risk & control.
• Ensure processes adhere to audit and control policies. Provide training & guiding junior staff to be equipped with the right skillsets & knowledge for Maker process.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

As a successful candidate, you’d ideally have the following skills and exposure:

• Degree or equivalent experience in Banking Operations preferred.
• 2-5+ years of experience in Tier 1 global financial institutions including extensive experience in handling large projects delivering operational activities, especially in Foreign Exchange products
• Ability to work in a fast-paced environment and know how to prioritize tasks when under stress.
• Self-reliant, good problem solver & result oriented. Provides evaluative judgment based on analysis of factual information in complicated, unique and dynamic situations; draws on diverse range of internal and external sources.
• Energetic, flexible, collaborative, and proactive.
• Able to work well as a team player and as an individual contributor.

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Job Description

You will be a member of the Group Information Security Team responsible for responding to threats and incidents to the corporate networks, systems (on-prem and cloud), and digital assets.

Key Responsibilities:

•Perform security monitoring and incident response activities across the scoot networks, leveraging a variety of tools and techniques.

•Manage Security Operations center.

•Detect incidents through proactive “hunting” across security-relevant data sets.

•Ability to correlate multiple events from different devices to identify abnormal behaviour

•Document incident response analysis activities thoroughly

•Develop new, repeatable methods for finding malicious activities

•Provide recommendations to enhance detection and protection capabilities.

•Effectively present technical topics to both technical and non-technical audiences

•Develop and follow detailed operational processes and procedures to appropriately analyze, escalate, and assist in the remediation of information security incidents

•Prioritize multiple high-priority tasks and formulate responses/recommendations in a fast-paced environment

•Prepare documentation for security technical standards, standard operational procedures, and hardening standards.

•Analyse endpoint, network, and application logs

•Assist other IT teams in security-related issues

•Engage with vendors and parent company SIA team members for security reviews.

Requirements:

•Degree in Computer Engineering, Computer Science, Information Systems, or equivalent qualification.

•At least 5-6 years of experience in Cybersecurity Incident and Security Operations.

•Demonstrate experience in Information Security with a focus on Cyber Security Operations, Incident Response and Detection.

•Experience working in the Security Operations Centre and/or Computer Incident Response Team.

•Excellent problem-solving skills combined with hands-on experience doing root cause analysis and post-incident reviews.

•Solid knowledge of computer networks and common protocols

•Knowledge of prominent cyber threat actors and APT groups.

•Experience with Threat Intelligence Platforms.

•Experience with SIEM (especially Splunk).

•Professional security related qualifications (i.e. GCIA, CISSP etc) will be an advantage

•Preferred certifications: CISSP, CISM, CISA, ISMS, TOGAF, SABS

•Good interpersonal skills

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work here:

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You are also required to perform these job functions:

• Data analysis, spotting data trends, performing gap analysis, generating reports, and recommending improvements to current business metric collection process
• Produce and deliver tracking and reporting for key KPI/SLA’s in the business
• Responsible for updating key dashboards and scorecards for Senior Leadership and Business Unit (Team Leaders, Training Team, Quality Analysts, etc.)
• Perform ad-hoc data analysis to support the business initiatives
• Create and maintain efficient and secure systems for recording data and producing relevant documentation
• Seek opportunities to drive innovation and process improvement within the reporting spectrum
• Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX

Who are we looking for?

• Possesses an analytics-related diploma or at least a Bachelor’s Degree
• Experience in extracting, transforming and porting data from source systems to data analytics platform(s) and reports
• Experience in conceptualising, designing, developing, testing, implementing and supporting agile data analytics platforms to support analytical initiatives of internal or external stakeholders
• Experience in analysing different types of data to support business needs and present the results in concise visualisation formats
• Has an inquisitive mind and proactivity to challenge the norms constructively
• Team player with good communication and presentation skills
• Detail oriented, independent and able to work under pressure to meet deadlines
• Experience in Salesforce, advanced Excel and PowerPoint would be preferred
• Ability to use analytical tools such as Tableau, Power BI, Looker, Klipfolio, Qlik, R, SPSS would be added advantage
• Adaptable to various stakeholders, business models and projects

Who is TDCX?

TDCX provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

Citi’s Global Legal Affairs and Compliance (GLAC) empowers and protects Citi by providing legal, compliance, investigative, and security services to our firm. We manage compliance risk, provide legal analysis and advice, protect Citi’s people and businesses, advocate for legal and regulatory outcomes that benefit our firm and our clients, and ultimately promote behavior that is consistent with Citi’s mission and culture.

We’re currently looking for a high caliber professional to join our team as Assistant Vice President, Compliance Product Senior Analyst - Hybrid (Internal Job Title: Compliance Product Sr Analyst - C12) based in, Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.

Serves as a function/business/product compliance risk senior analyst for Independent Compliance Risk Management (ICRM) responsible for assisting with internal strategies, policies, procedures, processes, and programs to prevent violations of law, rule, or regulation and design and deliver a risk management framework that maintains risk levels within the firm's risk appetite and protect the franchise. In addition, engages with the ICRM Product and Function coverage teams, in order to partner to develop and apply CRM program solutions that meet the function/business/product and customer needs in a manner consistent with the Citi program framework. Primary responsibilities include monitoring compliance risk behaviors and providing day-to-day Compliance advice relating to the supported function/business/product and guidance on function/business/product rules/laws.

In this role, you’re expected to:

• Assisting in the design, development, delivery and maintenance of best-in-class Compliance, programs, policies and practices for ICRM.
• Assist with regulatory inquiries and/or examinations.
• Collaborating with other internal areas including: Legal, Business Management, Operations, Technology, Finance, other Control Functions, and In-Business Risk to address compliance issues which may impact the supported function/business/product.
• Supporting the business in performing timely compliance reviews of new transactions and/or products.
• Assisting in the development and administration of Compliance training for the supported function/business/product.
• Researching any rules and rule changes and implementing policies, procedures or other controls necessary to comply with the rules/regulations
• Additional duties as assigned.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

As a successful candidate, you’d ideally have the following skills and exposure:

• Working Knowledge of Compliance laws, rules, regulations, risks and typologies in the supported function/business/product
• Excellent written and verbal communication skills
• Must be a self-starter, flexible, innovative and adaptive
• Strong interpersonal skills with the ability to work collaboratively and with people at all levels of the organization
• Work collaboratively with regional and global partners in other functional units; ability to navigate a complex organization
• Excellent project management and organizational skills and capability to handle multiple projects at one time
• Proficient in MS Office applications (Excel, Word, PowerPoint)
• Knowledge in area of focus
• Relevant certifications desirable
• Bachelor’s degree; 5-7 year's' experience in compliance, legal or other control-related function in the financial services firm, regulatory organization, or legal/consulting firm, or a combination thereof; experience in area of focus; Advanced degree a plus

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

The Job

• Assist the Anti Scam Team in reviewing escalated scam cases and updating the necessary information into our fraud surveillance systems for reporting and analysis.
• Assist the Anti Scam Team in identifying hotspots and trends whilst maintaining the data.
• Supporting the main ops team in reviewing fraud alerts and engaging potential victims in view of preventing them from being scammed.
• Following up on reported/intercepted cases and liaising with LEA and other Banks on recoveries.

The Talent

• Degree in relevant field
• Previous experience in KYC/AML / due diligence process in a client facing environment is highly preferable.
• Detail oriented, analytical and inquisitive
• Able to apply technical knowledge and make sound judgements
• Excellent written and verbal communication skills

Next Step

• Drop your resume and contact us to follow-up, or send your resume to [email protected]
• Email Topic: KYC Analyst
• Only shortlisted candidates will be contacted

Isaac Tan Yang En

EA Licence No: 91C2918

Personnel Registration No: R24123927

This is a 12-month contract role open for Singaporeans ONLY.

Minimum Requirements:

• CAT-1 cleared/eligible candidate is required for this role.
• Minimum of 3 years' experience in data analysis.
• Experience in managing data reconciliation/quality checks (implementation, monitoring and troubleshooting).
• Hands-on experience with Oracle PL/SQL.
• Experience in performing UAT.
• Able to manage SLA and queries from end users.
• Experience in providing documentation support e.g. in technical/functional specifications.
• Possess finance domain knowledge.
• Good problem solving and logical thinking.
• Good to have: Snowflake / Denodo.

UEN: 199700895N

Job Description

The successful candidate will join the Information Technology Division, System Technology department and will be responsible for managing Content Delivery Network (CDN) which includes Cyber Security, as well as administering Monitoring and Log Management Tools.

Key Responsibilities include:

• Work closely with CDN providers and application teams to ensure internet websites/mobile apps are healthy in terms of availability, response time and security posture.

• Conduct regular security reviews and finetune WAF and BOT rules to mitigate any cyber threats.

• Administer various monitoring and logging tools, which includes application onboarding and advanced configuration.

• Perform system administration activities such as troubleshooting, root cause analysis and implement corrective/preventive actions during and after an incident.

• Support audit and infrastructure/network security scans, disaster recovery and security related drills and operate within assigned fiscal budget.

• Build automation wherever possible to improve development team’s agility and reduce human errors.

• Explore, learn and deploy new technologies and provide training to the IT community within the company.

• This position requires periodic system administration outside normal business hours.

Requirements:

• Possess a degree in Information Technology or related fields.

• Minimum of 3 years of IT Infrastructure experience with at least 1 year of hands-on experience in managing the infrastructure of an eCommerce website.

• Experience with Akamai or equivalent CDN providers preferred.

• Demonstrate strong knowledge in infrastructure areas such as Content Delivery Network (CDN), Cyber Security (WAF and Bot Mitigation), internet protocols, DNS, virtual server technologies, networking (LAN, WAN, SDN), Integration and Messaging Platform, scripting and monitoring tools.

• Administrator experience with Application Performance Monitoring (APM) tools such as Dynatrace and Log Management System (LMS) such as Splunk.

• Conversant with infrastructure definition tools such as Cloud Formation and Terraform, and with YAML/JSON deployment templates.

• Strong analytical, project management, communications and interpersonal skills.

We thank all candidates for your interest in Singapore Airlines, and regret that only shortlisted candidates will be notified.

The internationally operating Storck Group is one of the biggest companies in the global chocolate and confectionery market. Our distinguished confectionary brands like merci, Werther's Original, nimm2, Knoppers and Toffifee are distributed in more than 100 countries worldwide. Every day more than 7,000 employees put all their skills and passion into the task of making the world a little bit sweeter. We look forward to working with people who want to grow with us and our brands.

Main Responsibilities:

End to End Forecasting and Reporting Process

• Assist the Senior Manager – Controlling with the monthly Financial Planning Process from top line to bottom line, including coordination with relevant stakeholders.
• Prepare monthly financial reports including business commentaries and variance analysis for review.
• Calculate SKU profitability and ensure that the relevant file is updated promptly.
• Submit financial data into the Internal Planning System and prepare report package for key meetings.
• Liaise with the Global Finance Team on Reporting Instructions and Forecasting Assumptions.

Control and Risk Management

• Review the coding of invoices to be paid before approval by the authorized personnel and reconcile accounts receivable/payable.
• Manage vendor master data within SAP.
• Check and maintain distributor price in SAP.
• Create purchase order (PO) of fixed assets and manage all fixed assets for the APAC Office.
• Assist the Senior Manager – Controlling with coordinating the annual external audit process for the APAC Office with key stakeholders.
• Make recommendations to resolve control gaps identified during the global internal audit.

Skills and Qualifications:

• Bachelor's degree, preferably with a major in Finance or Economics
• Fresh graduates with strong analytical and data sense are welcome to apply
• Proven proficiency in handling Excel spreadsheets
• Effective communication and stakeholder management skills
• Strong sense of accountability
• Meticulous and organized in nature
• Ability to work independently

Please note that only shortlisted candidates will be contacted.

Our mission to positively impact people's lives every day in every home around the world allows our employees to be thinkers and tinkerers, designers and doers, creators and number crunchers, makers of things they love.

Shark Ninja is expanding our APAC business and scaling it rapidly. Our two brands, Shark, and Ninja, have enjoyed unprecedented growth in the past 5 years, driven mainly by the very strong innovation pipeline on both brands. Given this success in our existing markets, Shark Ninja has embarked on a bold plan for growing APAC business. We have taken over this market from our distributors, so that we can run them directly and drive strong growth, behind innovation and investments.

As we continue to grow, we are looking for a Financial Planning & Analysis (FP&A) Analyst, Distributor Markets to join our team. This role will play a pivotal part in our geographic expansion plans in APAC. This role will be based in Singapore.

Position Overview

The Financial Planning & Analysis (FP&A) Analyst will be responsible for the P&L for certain Distributor markets, working with regional and corporate finance leadership, alongside cross-functional departments in the business. The primary responsibilities will include supporting the SharkNinja APAC Distributor Markets General Manager, sales, marketing, and operations organization, on all aspects of the P&L including in-depth margin & go-to market analysis, monthly accounting close process, and forecasting across P&L and Cash. Reporting to the Vice President of Finance and accountable to the Distributor Markets General Manager, this position is part of a dynamic team that works in a fast-paced environment, where keen attention to detail and an ability to partner with the business is crucial to success.

Here are some of the exciting things you will get to do:

Financial Forecasting & Planning

• Partner with multi-functional teams to create an efficient monthly forecast process across entire P&L.
• Partner with regional controller team for timely month-end closing process.
• Lead monthly actuals reviews & forecast proposals with General Manager.

Commercial Business Partnering

• Lead finance workstreams for geographic expansion: portfolio analysis, pricing and gross margin analysis.
• Partner with General Manager to build reports & dashboards to facilitate effective monthly business reviews, providing a holistic view of the business.
• Partner with Multi-functional teams to streamline operational & financial processes such as P2P, Accrual and regular budget review processes.

Cash Flow Management

• Utilize P&L Forecast for basic Cash flow forecast, working with regional treasury team to ensure sufficient cash flow.

Strategic Initiatives

• Represent the finance team in key projects, such as IT systems interventions.

Essential Requirements

• Bachelor’s degree required, preferably in Business, Finance or Accounting.
• Minimum of 5 years of relevant work experience in Finance & Accounting.
• Experience in partnering with the business in driving growth plans, managing forecasts, anticipating and managing risks and opportunities.
• Previous experience with budgeting & forecasting, full P&L analysis & reconciliation.
• Strong self-leadership & self-management. Able to handle multiple projects in a fast-paced work environment with minimal supervision. Able to learn quickly & increase work independence.
• Excellent communication and interpersonal skills, demonstrated ability to partner cross-functionally.
• Ability to develop and maintain strong working relationships in a fast-changing environment with multiple customers and evaluators
• Comfortable presenting to Leadership teams with strong financial acumen & business understanding.
• Ability to analyze large & complex data sets and translate into actionable information
• Advanced Microsoft Excel / Office / Power BI skills required, especially the need to have exceptional modeling skills in Excel.
• Candidates who already have the eligibility to work in Singapore will be given priority.

Your role in leading our success drivers & representing our unique mindset:

• Lead us to be “RARELY SATISFIED”
• Make things better each day; “PROGRESS OVER PERFECTION”
• Use your knowledge of our consumer, understand that “DETAILS MAKE THE DIFFERENCE,”
• Deliver something great; “WINNING IS A TEAM SPORT”
• Be clear and honest, “COMMUNICATING FOR IMPACT.”

Explore SharkNinja on our social channels:

https://www.linkedin.com/company/sharkninja-apac/mycompany/

https://www.linkedin.com/company/sharkninja-apac/jobs/

All recruitment activities go through our internal Talent Acquisition Team and currently, this role doesn't require agency input. Please do not forward resumes directly to SharkNinja employees/managers; we do not accept unsolicited resumes and are not responsible for any associated fees.

Position Overview

The IT Security Operations Analyst role’s is to safeguard the organization’s IT systems and data. This role requires the candidate's active participation in the implementation of security policies and procedures, the monitoring and analysis of security events and the maintenance of security tools. Other responsibilities are to identify, investigate and resolve any security threats, vulnerabilities and incidents. The candidate must keep up to date with the latest security trends, have excellent communication and problem-solving skills and have a deep understanding of security principles and technologies. The individual will have a functional role in mentoring other team members and share the off-hour support responsibilities.

Responsibilities

1. Monitor, maintain, and analyze network and computers for unusual activity or suspicious behavior by reviewing information security logs.
2. Manage and resolve security Level 2 support tickets per defined SLAs
3. Investigate and analyze security incidents to determine root cause and impact.
4. Report compliance failures to management for immediate remediation.
5. Responsible for the effective management of the organization’s Crowdstrike Falcon Admin Console.

• Deploy Crowdstrike Falcon EDR detection agent on all corporate devices.
• Ensure coverage of malware detection for all managed EDR Agent capable devices.
• Migrate existing server agents from alert-only mode to blocking mode.
• Provide EDR escalation support for agents already installed

1. Assist and collaborate with the Information Security Group and coordinate with IT Infrastructure on the following:

• IT Threats and Vulnerabilities Assessments, Protection, and Remediation
• IT security patch management follow-up and reporting
• Firewall rule documentation, review, and approval
• Promote within IT Infrastructure the proper Security controls aligned with the IT Security Program
• Validate and maintain operational security documentation.

1. Continuously assess the current Security Posture and provide recommendations for remediation and prevention of security incidents.
2. Collaborate with cross-functional teams to implement security solutions and technologies.
3. Stay up to date with industry trends and emerging security threats to proactively address potential risks.
4. Assist in the deployment of new security systems.
5. Participate in security audits and assessments to ensure compliance with regulations and standards.
6. Understand the dark and deep web ecosystem.
7. Manage and support the following applications:

• Palo Alto/Firewall
• Network security (Micro-segmentation)

1. Perform other duties as required

Qualifications and Experience

• Bachelor’s degree in Cybersecurity Engineering or Computer Sciences
• Strong professional experience in information security with a focus on security operations and technical support
• Strong Experience with Palo Alto and Crowdstrike platform
• Experience with VPN, SSL and other encryption technologies
• Good knowledge of server, workstation, and Active Directory technologies that impact security controls
• Deep understanding of TCP/IP, DNS and common network services
• Experience with security frameworks and compliance requirements such as GDPR, ISO 27001, NIST 800 and PCI DSS.

This is an 8 Month contract based in Singapore, Candidate with experience in Logistics/ Warehouse Management for IT Equipment/ IT Assets are highly preferred.

Job responsibilities

• Engage and coordinate with internal and external stakeholders on network infrastructure projects.
• Lead continuous improvement projects.
• Review and update forward and reverse logistics process flows and documentation.
• Engage with team members to build and report KPIs/metrics on a monthly basis.
• Support vendor onboarding, invoice validation and unblock any account payables.
• Coordinate with sourcing and procurement on new purchase orders, validate the accuracy against bill-of-materials/requirements.
• Support new vendor transition and implementation in existing operations.

Preferred Requirements

• Possesses about 4-6 years of experience. Preferably experience in supply chain and logistics operations
• Experience in End-to-end Logistics Management/ Warehouse Management System
• Bachelor's degree or higher in Supply Chain or equivalent.
• Project or program management experience
• Data analytics experience, hands-on knowledge of SQL
• Knowledge of budgeting & forecasting

• Career exposure in healthcare industry
• Accessible working location
• Good Remuneration Package

As a Senior Business Analyst (Healthcare Industry), you will be responsible for the following duties:

• Lead the design and implementation of specialized modules within organisation's new Healthcare Management System.
• Work with stakeholders to identify, gather, and document business requirements and process flows.
• Analyze current business processes, workflows, and systems to pinpoint areas for improvement and optimization.
• Convert business requirements into functional specifications (Epics) and user stories for developers and designers.
• Engage in the design, development, and testing of core systems and end-user applications to ensure they meet business needs.
• Collaborate with technical teams to diagnose and resolve system issues, providing timely support and escalation as needed.
• Conduct functional testing and user acceptance testing (UAT) to ensure system functionality aligns with business requirements.
• Monitor project progress, identify risks, and proactively suggest mitigation strategies.
• Stay informed about industry trends, emerging technologies, and best practices in healthcare and digital transformation.
• Contribute to knowledge-sharing and training initiatives to enhance team capabilities

Requirements:

• Bachelor's Degree in Business Administration, Information Technology, Health Informatics, or a related field.
• At least 3 years of relevant experience in business analysis or digital transformation projects in healthcare, preferably in a hospital setting.

To apply, simply click on the ‘’apply’’ button in the job advertisement or alternatively, you can send in your resume via email: [email protected]

We regret to inform that only shortlisted candidates will be notified.

ALLIED SEARCH PTE. LTD.

EA LICENSE : 19C9777

• Excellent career progression structure
• Opportunities for professional development
• Good overall company benefits

As an Assistant Manager, Data Analyst, you will be responsible for the following duties:

• Manage databases and systems to capture, store, and organize data related to learning initiatives.
• Leverage tools like Excel, SQL, and Python to extract, analyze, and interpret data, delivering insights that inform Learning & Development (L&D) strategies and operations.
• General regular and on-demand reports on key metrics, including budget usage, course completion rates, and training impact.
• Optimise workflow to increase efficiency, minimize duplication, and improve productivity.
• Partner with other organisation to integrate systems and automate data transfers across platforms.
• Any other ad hoc duties as assigned.

Requirement:

• Possess a Degree in Data Science, Information Systems, Business, or a related field

To apply, simply click on the ‘’apply’’ button in the job advertisement or alternatively, you can send in your resume via email

Email Address: [email protected]

We regret to inform that only shortlisted candidates will be notified.

ALLIED SEARCH PTE. LTD.

EA LICENSE : 19C9777