Responsible for analysing business processes, identifying opportunities for improvement, and implementing ERP solutions that enhance efficiency and productivity. The role requires a deep understanding of ERP systems, excellent analytical skills and the ability to collaborate effectively with various stakeholders.

RESPONSIBILITIES

1. ERP Implementation and Support:

• Lead the implementation of ERP systems, ensuring alignment with business goals and requirements.

• Provide ongoing support and maintenance for ERP applications, resolving any issues that arise.

• Perform role and user management.

2. Business Process Analysis:

• Analyse existing business processes and workflows to identify areas for improvement.

• Collaborate with stakeholders to gather requirements and develop detailed specifications for ERP solutions.

3. Project Management:

• Manage ERP-related projects from initiation to completion, ensuring timely delivery within budget constraints.

• Coordinate with cross-functional teams to ensure seamless integration of ERP systems.

• Prioritise service request/change request and work closely with IT Project Manager to ensure the application vendor fulfil their SLA.

• Perform user acceptance testing for any release of application patches and enhancements.

4. Training and Documentation:

• Develop and deliver training programs for end-users to ensure effective use of ERP systems.

• Create and maintain comprehensive documentation for ERP processes, configurations, and user guides.

5. Data Analysis and Reporting:

• Utilise ERP systems to generate accurate and timely reports, providing valuable insights to support decision-making.

• Develop and maintain financial reports based on business finance requirements.

• Ensure data integrity and consistency across all ERP modules.

6. Undertake any other duties and projects as assigned.

REQUIREMENTS

· 3+ years of experience as an ERP Business Analyst or similar role.

· In-depth knowledge of ERP systems (e.g., SAP, Oracle, Microsoft Dynamics).

· Experience with ERP system upgrades and migrations preferred.

· Strong analytical and problem-solving skills.

· Knowledge of business process modelling and improvement techniques preferred.

· Excellent communication and interpersonal skills.

· Proficiency in project management methodologies and tools.

· Familiarity with SQL and data management tools preferred.

· Certification in project management (e.g., PMP) or ERP systems (e.g., SAP Certified Application Associate) preferred.

· Ability to work independently and as part of a team.

The Senior Information Security Analyst is an intermediate level position responsible for leading efforts to prevent, monitor and respond to information/data breaches and cyber-attacks. The overall objective of this role is to ensure the execution of Information Security directives and activities in alignment with Citi's data security policy.

Responsibilities:

• Identify potential information security (IS) risks and make recommendations for enhancement
• Collect and analyze security risk evidence and coordinate with internal and external compliance and auditing agencies / officials
• Execute meetings and communicate complex security topics and safe IS practices with all levels of the organization
• Ensure that controls are utilized daily and that non-compliance remediation is addressed
• Provide IS consulting services, including interpreting and/or clarifying information security policy, procedures, standards or concepts
• Assist with defining and implementing IS standards to align procedures and practices in compliance with Citi standards
• Educate and advise on safe information security practices and current, changing, and/or recommended information security requirements
• Validate compliance with IS policies, practices, and procedures, and resolve a variety of IS related issues in coordination with the business
• Assume informal/formal mentorship role within teams and assist with the coaching and training of new team members
• Has the ability to operate with a limited level of direct supervision.
• Can exercise independence of judgement and autonomy.
• Acts as SME to senior stakeholders and /or other team members.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 5-8 years of relevant experience
• Applicable Certifications or willingness to earn within 12 months of joining
• Consistently demonstrates clear and concise written and verbal communication
• Proven influencing and relationship management skills
• Proven analytical skills

Education:

• Bachelor’s degree/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

The Lead Software Engineer/Assistant Manager will be part of the IT Service Management team in SIA's Information Technology Division, focusing on enhancing IT operations efficiency and effectiveness. This role involves managing initiatives to improve service quality and operational resilience, including process improvements and implementing new tools and methodologies. The successful candidate will collaborate with stakeholders to ensure swift recovery from complex incidents, manage disaster recovery, and drive improvements in service availability and operational stability.

Key Responsibilities include:

• Improvement Initiatives: Identify areas for improvement within IT operations through data analysis, stakeholder feedback, and performance metrics. Lead improvement projects, aligning them with business goals and IT strategies. Apply process improvement methodologies like Lean, Six Sigma, or ITIL.
• Process Optimization: Analyse existing IT processes to identify inefficiencies and design streamlined processes to enhance response times, reduce costs, and improve service quality. Ensure effective adoption of new processes.
• Performance Metrics Review and Adoption: Develop and maintain metrics and KPIs to monitor IT operations and improvement initiatives. Provide regular reports to senior management, utilizing data-driven insights for decision-making.
• Stakeholder Engagement: Collaborate with IT leadership, service desk teams, and other stakeholders to address operational challenges. Facilitate workshops and meetings to gather input and drive consensus on improvement initiatives. Foster a culture of continuous improvement.
• Incident Management and Resiliency: Take ownership of critical incidents, ensuring swift resolution and conducting root cause analyses. Proactively prevent defects and eliminate inefficiencies to enhance system resilience.
• ITSM Leadership and Training: Provide ITSM knowledge training to all IT teams, including remote offshore resources. Mentor team members and align ITSM ITIL practices to ensure operational readiness.

Requirements:

• Degree in Information Technology or related fields, with ITIL/Service Integration and Management (SIAM) certification. Additional certifications in ITSM CAS, CAD, or CIS are a bonus. Knowledge and certification in Business Continuity Management (BCM) preferred but not mandatory.
• At least 5 years of relevant experience in IT Operations and IT Service Management, including process improvement. Proven proficiency in Agile methodologies for operations management.
• Hands-on experience with ServiceNow Platform or equivalent ITSM tool is mandatory. Familiarity with network and cloud technologies (e.g., Linux, Wintel, VMware, DevOps) preferred.
• Strong analytical skills, project management skills, and a proven track record of successful improvement initiatives in an IT environment. Proficiency in collaboration tools (e.g., Microsoft Teams, SharePoint, JIRA, Confluence) and monitoring/orchestration platforms (ScienceLogic, Splunk, APM).
• Excellent communication and interpersonal skills, with the ability to influence and engage stakeholders at all levels.
• Ability to work on strategic direction initiatives, balance multiple priorities in a fast-paced environment, and oversee operations, including Service Desk, IT Operations Command Centres, Major Incidents Handling, and Chairing Change Advisory Board reviewing teams' readiness for Major change.
• Adaptive, responsive, able to manage dynamic environments effectively, independent, self-motivated, result-driven, and willing to work beyond office hours.

Job Description

The successful candidate will play an integral role within the IT Service Management Ops leadership team. Armed with a strategic focus and experience in application infrastructure resiliency as well as operational stability the candidate is expected to lead the swift service recovery from complex incidents and managing disaster recovery ensuring high service availability and customer satisfaction in IT service delivery. This position is crucial in ensuring operational stability, which includes leading improvements through process review/transformation and implementation of new initiatives and tools.

Key Responsibilities:

•Take ownership of critical incidents, facilitating resolution with the parties involved, and conducting thorough root cause analyses and post-incident reviews to boost system resilience.

•Transforming and driving operational excellence and system resilience by proactively preventing defects and eliminating inefficiencies in current processes.

•Continuously review the governance and processes of IT Service Management, proposing improvements or new methods to maintain operational agility and stability.

•Providing technical leadership and training to ITSM teams, including offshore resources, and mentoring them in their professional development.

•Align ITSM ITIL practices with various IT teams to prepare them for operational readiness, and managing changes and incidents to maintain efficient service delivery and system resilience.

•Develop technical talent and leadership in the team through upskilling programs and continuous feedback.

•Take accountability for service delivery performance, meeting customer expectations, and driving future demand.

Requirements

•Possess a degree in Information Technology or related fields with Infrastructure Library (ITIL)/Service Integration and Management (SIAM) certification

•At least 8-10 yrs of relevant experience in IT Infrastructure Operations and IT Service Management inclusive of at least 3 years in leadership role

•Proven proficiency in utilizing Agile methodologies for operations management.

•Certification in Business Continuity Management (BCM) is preferred but not mandatory

•Knowledge and hands-on experience with the ServiceNow Platform are preferred, with certifications in ITSM CAS, CAD, or CIS considered a bonus.

•Familiarity with network and cloud technologies (public, private), including Linux, Wintel, VMware, and DevOps.

•Proficiency in collaboration tools such as Microsoft Teams, Sharepoint, JIRA, and Confluence, and monitoring/orchestration platforms like ScienceLogic, Splunk, and APM.

•Ability to:

•Provide strategic direction and leadership to the service management team and influence management decisions with technical insight.

•Building and leading teams to maximize strengths and identify development areas, integrating automation and AI capabilities/solutions.

•Thrive in independent and team-based, hybrid environments with a mix of insourced and outsourced operational delivery

•Engage stakeholders as an advocate for operational resilience, excellence, and standards, driving best practices across work streams while incorporating automation and AI.

•Balance and manage multiple priorities in a fast-paced, growing environment, ensuring effective balance and prioritization in a fast-paced, rapidly growing environment.

•Navigate and escalate complex, multifaceted customer requests or initiatives, demonstrating agility and problem-solving skills

•Demonstrate leadership in overseeing Operations (on-premise and Multi-Cloud), including Major Incidents, IT Operations Command Centres, CAB Change Management, and Service Desk management, coordinating hybrid teams for stability and service excellence.

•Adaptive and responsive to dynamic environments.

•A proven track record in managing IT service delivery Command Centre and ServiceDesk operations, and addressing infrastructure support escalations (e.g., network systems, storage).

•Excellent communication skills across organizational levels, including executive management, supported by strong interpersonal skills, a positive outlook, flexible and adaptable approach.

We are seeking a dedicated and resourceful IT professional to join our team, responsible for ensuring the smooth operation and lifecycle management of critical application systems. This role involves providing comprehensive application support, managing system integrations, and enhancing user experience by bridging the gap between users and vendors. The ideal candidate will have a strong background in platform/SaaS system lifecycle management, a passion for aged care, and the ability to collaborate with stakeholders to implement secure, reliable, and user-friendly IT solutions.

Responsibilities

Application Support and Maintenance

• Provide application support in resolving and troubleshooting problems together with users and vendors for further investigations

• Track and manage all incidents to ensure resolution/escalation to the relevant support staff/vendors

• Manage the interface and integration requirements between IT application systems

• Maintain user documentation including release notes, training guides and UAT documentation

• Provide IT domain knowledge to users when required

System Lifecycle Management

• Manage the lifecycle of systems, including planning, analysis, design, implementation, testing and integration, and maintenance

• Perform analysis of existing application software and explore new solutions to improve business efficiency

User Experience and Service Management

• Responsible for user service management of the applications, ensuring systems are both functional and user-friendly

• Facilitate end-user training to ensure the correct usage of IT application workflows by users.

• Bridge the gap between users and vendors by managing user services and translating users’ requirements into effective system solutions

Vendor and Stakeholder Management

• Collaborate with vendors to tailor solutions to specific user needs.

• Manage and govern IT service providers and vendors to ensure SLA commitments are met

• Partner users in evaluating IT solutions and products so that the solution implemented is secure, reliable, and has the necessary vendor support/warranty in place

Security and Compliance

• Ensure compliance of all security measures in application development processes

Resource Management

• Manage and monitor IT budget, procurement and utilisation relating to systems and applications

Others

• Any other assignments/projects as required by the Supervisor

Requirements

• Possess a Degree in Digital Healthcare, Computer Science, Information Technology or related fields

• At least 2-3 years of experience in Platform/SaaS system lifecycle management, a good understanding of systems approach and how digitalisation impacts processes. Experience working in a healthcare setting is advantageous.

• Ability to work with external and internal stakeholders.

• Experience with application development will be an added advantage

• Strong analytical skills and ability to work independently

• Good time-management skills and the ability to work under pressure

• Comfortable learning new technologies as needed for new solutions

• Proactive, resourceful, willingness to learn and take on responsibilities

• Must be willing and able to travel across Singapore to support remote sites when required

• Passion and keen interest in the aged care sector.

• Good communication skills, both verbal and written, for effectively conveying ideas and exploring the latest technologies with users and stakeholders.

Responsibilities

• Analyze enhancement/ implementation requests from Business users
• Act as a bridge between IT and the Business in the project management
• Collaborate with IT and the Business to propose suitable solutions
• Prepare specifications, resource estimation, planning/ roadmap, test scenarios and release documentation
• Ensure timely releases according to project roadmap
• Discuss/ influence/ socialize among stakeholders to form organizational agreements on project goal, concept, and requirements.
• Initiate optimization plans on banking process to establish projects

Requirements

• Bachelor’s degree with min. 7-10 years of experience in the banking sector or banking related project experience with a consulting firm
• Background in Project Management, Business Analysis, and/ or Business Process Reengineering
• Good knowledge of bank operations and system used in the relevant processes
• Excellent communication and interpersonal skills
• Strong analytical and troubleshooting skills
• Hands-on experience in business process reengineering and project implementation
• Well verse in project management methodology e.g. waterfall or agile

Key Responsibilities

As part of the Global Markets Enterprise & Technology Front Office and Product control practice, the analyst will be responsible for:

• Analysing stakeholder requirements, formulating design and development proposals to enhance the global markets technology efficiency and meets Front office expectations
• Delivering and supporting the Global markets platform (Murex), managing the quality of functional delivery and ensuring the implementation and deployment of the deliverables.
• Perform various levels of testing for assigned deliverables as well as participate in formal release cycles (SIT/UAT)
• Contributing and assist existing support parties in resolving requests or issues with Front Office, P&L, Market Data, and booking issues
• Interacting with stakeholders to develop practical domain roadmaps to move the enterprise towards the future state vision, while taking into account business, technical and delivery constraints
• Communicating the principles, standards, vision and roadmaps to stakeholders and proactively addressing any questions / concerns identified
• Acting as a trusted advisor to stakeholders in both business and IT to assist in defining and delivering high quality solutions.

Key Requirements

• BS or higher degree in Economics, Finance or equivalent science oriented track

• knowledge of most common traded financial instruments is a MUST

• Must be detailed-oriented, a quick learner, and a self-starter

• 2+ years’ experience as a Front office / Product control system/business analyst or consultant in a leading trading platform.
• Previous experience with a flagship Trading system (ideally Murex) is an advantage

• previous experience in delivering projects in financial services – preferable Investment banking and Risk
• Solid experience in gathering and writing requirements and functional specifications in a project framework

Position Overview:

We are looking for a detail-oriented and highly analytical Financial Analyst to join our finance team. As a Financial Analyst, you will be responsible for conducting financial analysis, generating financial reports, and providing insights to support strategic decision-making. You will play a crucial role in assessing financial performance, identifying trends, and recommending actions to optimize business operations. The ideal candidate possesses strong quantitative skills, a solid understanding of financial principles, and the ability to effectively communicate complex financial information to stakeholders.

Responsibilities:

1. Budgeting and Forecasting:

• Collaborate with cross-functional teams to develop annual budgets and forecasts.
• Assist in the preparation of budget guidelines, assumptions, and templates.
• Review and analyse budget proposals, identifying risks and opportunities.
• Monitor budget performance, prepare variance reports, and provide explanations for budget deviations.

2. Financial Analysis and Reporting:

• Gather and analyse financial data to assess the company's financial performance and identify areas of improvement.
• Prepare financial reports, including budget vs. actuals analysis, variance analysis, and key performance indicators (KPIs).
• Monitor and track financial metrics, such as profitability, liquidity, and other ratios, and provide recommendations for improvement.
• Manage Capex process including budget, commitment and actual tracking with variance analysis.
• Support cashflow management.

3. Financial Modelling and Decision Support:

• Build financial models to support strategic initiatives, investment decisions, and scenario analysis.
• Evaluate the financial feasibility and potential return on investment (ROI) of new projects or business ventures.
• Provide financial insights and recommendations to stakeholders based on financial modelling and analysis.

4. Financial Systems and Process Improvement:

• Collaborate with stakeholders to improve financial systems and processes.
• Identify opportunities for automation and efficiency enhancements.
• Participate in the implementation and testing of financial systems and tools.

5. Other ad hoc duties as assigned.

Qualifications:

• Degree in finance, accounting, economics, or a related field.
• 3-5 years’ experience as a Financial Analyst or in a similar financial role.
• Solid understanding of financial principles, accounting standards, and financial statement analysis.
• Proficiency in financial modelling, forecasting, and analysis using spreadsheets and financial software (e.g., Excel, financial databases).
• Strong analytical and problem-solving skills with a keen eye for detail.
• Excellent communication skills with the ability to present complex financial information in a clear and concise manner.
• Ability to work independently and collaboratively in a fast-paced, deadline-driven environment.
• Strong business acumen and the ability to think strategically.
• Team player with positive attitude.

This is a 9 months contract for a start based in Singapore

Experience in CPG, Banking or Technology Sector is preferred

Responsibilities:

• Engage and influence executive internal and external relationships within the client and industry, and build, customize, and deliver solutions through the right forums (e.g., workshops, presentations, etc.) to achieve outcomes.
• Help create forward-thinking and data-driven points of views, narratives, and business pitches to support client/partner business. Help clients/partners understand and reach their consumers using industry, marketing, and/or third-party research.
• Serve as an industry expert by developing and creating industry point of views and insights (e.g., qualitative/quantitative) using a variety of internal and external sources.
• Advise clients on methodologies for marketing and media strategy, and help customers navigate industry standards and alternatives.
• Communicate content and outcomes of complex analyses in a simple, understandable way to different audiences, through written or verbal forms

Preferred qualifications:

• Ability to manage large and complex data sets with analytical mindset and knowledge across all value chains of data (e.g., pull strategic insights, extract and clean data).
• Ability to influence an audience by crafting points of views (POVs) using data that elicits empathy or creates buy-in, and partner with, orchestrate, lead, and influence clients, partners, and/or service providers as a trusted advisor.
• Ability to interact with C-suite leaders to present/defend/clarify concerns or issues regarding an existing project, program, or solution.
• Knowledge of SQL is a plus

Roles and Responsibilities
Analyse Business Needs:
Assess the Ministry of Manpower’s (MOM) needs, scope problems, and develop comprehensive business cases to address identified challenges.
Perform user research, including interviews and surveys, to gather insights and map out user journeys.
Identify pain points and opportunities for improvement in existing systems and processes.
Document and Evaluate Requirements:
Document detailed requirements, source and evaluate potential solutions, and recommend those that best align with MOM’s objectives.
Collaborate with MOM’s vendor and app vendors to clarify requirements, design solutions, and ensure alignment with MOM’s goals.
UX Design and Prototyping:
Perform the user experience design, including creating and validating prototypes to ensure they effectively address user needs.
Guide the outsourced vendor to ensure that solutions are user-centric and align with MOM’s digital transformation objectives.
Review existing system functionalities, redefine user experiences, and validate design enhancements through prototyping.
QA & Testing:
Ensure technical and business requirements are accurately communicated and implemented by the outsourced vendor.
Manage day-to-day coordination and support the validation of developed solutions through rigorous testing.
Oversee the management of production issues, daily operations, and ensure system enhancements meet user needs.
Oversee QA and testing processes to maintain quality and functionality.
Stakeholder Management and Communication:
Identify key stakeholders, manage expectations, and facilitate communication to ensure alignment on solution scope.
Manage conflicts, issues, and changes to maintain stakeholder agreement on the solution’s direction.
Work with MOM users to ensure smooth deployment and adoption of new solutions.
Business Analysis and Strategic Alignment:
Refine and clarify business needs, define solution scopes, and develop business cases that align with MOM’s strategic objectives.
Explore, document, and evaluate business needs against current state assessments, ensuring solutions are comprehensive and practical.
Assess deployed solutions to ensure they meet the original business needs and objectives.


Knowledge and Skills
Educational Background:
Tertiary education in relevant fields is preferred.
Experience:
Hands-on experience in at least one full project development lifecycle or project maintenance.
Experience in conducting user research, service journey mapping, and prototyping.
Strong background in QA & Testing, including managing coordination with vendors and validating solutions against business requirements.
Proficiency in using prototyping tools (e.g., Figma).
Preferred Skills:
Consulting or Business Analysis experience, with certifications such as the Certification of Competency in Business Analysis™ (CCBA®) or Certified Business Analysis Professional™ (CBAP®) being advantageous.
Knowledge of Data warehouse, Data virtualization tools like Denodo.
Familiarity with government processes and internet-based IT projects.
Up-to-date knowledge of product trends, best practices, and relevant technologies.
Analytical and Strategic Thinking:
Strong analytical, conceptualization, and problem-solving skills.
Ability to take a broad, strategic perspective as well as drill down to understand business needs and challenges.
Communication and Collaboration:
Excellent communication skills, both oral and written, with the ability to pitch ideas and influence stakeholders.
Strong organizational and people-handling skills, with a focus on teamwork and customer-oriented results.

Job Description

-Provide technical leadership for hybrid cloud environment (public cloud and on-premise data centre) and related technologies including DevOps, CI/CD, Lean, and data centre platforms solutions, such as VMs, OSes, database, storage, backup, monitoring, automation.

-Strong architecture skills with ability to design and guide others designing solutions.

-Identify, test, communicate and implement emerging cloud technologies to improve operational efficiency, speed-to-market and reduce annual running cost.

-Understand business and technical requirements and evangelise modern Cloud, DevOps, CI/CD, Lean practices.

-Design cloud consumption models, processes and technical solutions to ensure application teams are able to build and deploy solutions with minimal friction while ensuring security and operational control.

-Actively and effectively track and manage initiatives and BAU activities.

-Team and people management. Manage team of cloud devops engineers in terms of technical solutions, work assignments and personal development.

-Operate within assigned budget and demonstrate fiscal responsibility.

-Define opportunities for automation wherever possible to improve developer agility.

-Explore, learn and deploy new technologies to help the company to reduce costs and improve operational efficiencies.

-Support audit and infrastructure / network security scans, Disaster Recovery and security related drills.

-This position requires periodic system administration outside of normal business hours.

Requirements

-Possess a degree in Information Technology or related fields.

-Minimum of 10 years of IT experience with at least 5 year working hands-on with AWS or Azure, and on-premise platforms solutions and technologies (OSes, databases, storage, backup, messaging, monitoring, and automation solutions, etc). Minimum 5 years of people and team management experience.

-Expert and “hands on” knowledge of AWS cloud and ideally good familiarity with another cloud provider (e.g. Azure / GCP).

-Strong analytical, project management, communications and interpersonal skills.

(A) JOB DESCRIPTION

The position reports directly to the Secretary General.

The Software Development (SD) and Information Technology (IT) Officer supports the IRSG secretariat’s IT infrastructure and is responsible for the installation, operation, and maintenance of the IT network, computers, and other digital systems while supporting and enhancing the IRSG's cybersecurity posture.

The Software Development (SD) and Information Technology Officer is responsible for IT support delivery as well as cyber risk management strategy and planning. He/she also supports the Economics and Statistical Unit in developing and implementing software applications to be deployed in analyzing "big data" for econometric forecasting of IRSG publications.

(B) SUMMARY OF KEY FUNCTIONS/ACCOUNTABILITIES:
Within the limits of delegated authority, the software development and information technology Officer is responsible for the following duties:
▪ Day-to-day monitoring, technical support, and planning of all aspects of the IT network infrastructure (LAN/WAN/wireless network).
▪ planning, implementing, managing, monitoring, and upgrading the overall IT efficiency of the secretariat and the cyber security measures for the protection and efficient operation of IRSG data, systems, and networks.
▪ ensuring that the IRSG data and infrastructure are protected by enabling the appropriate security controls and responding to all system and/or network security breaches, including mitigating any damages.
▪ Testing and identifying network and system vulnerabilities as well as the aptitude to demonstrate great awareness of cybersecurity trends, including relevant legislation and regulations, hacking techniques, and best practices on responding to and mitigating any damage caused by cyberattacks.
▪ Contributing to and developing cybersecurity strategies that are in line with best practices and providing necessary training and awareness-building activities for IRSG secretariat staff as well as any relevant stakeholders will make IRSG more secure and less likely to fall victim to a cybersecurity event such as a breach or intrusion.
▪ establishing, managing, and administering ICT security policy and procedures to ensure preventive and recovery strategies are in place and minimize the risk of internal and external security threats.
▪ Developing, implementing, and coordinating system policies and procedures as needed
▪ Planning the IRSG budget and spending plan, selecting and purchasing new and replacement hardware and software, when necessary, and maintaining inventory records.
▪ closely liaising with the Economics and Statistics Unit and providing necessary IT support by developing and implementing software applications to be deployed in analyzing the "big data" for econometric forecasting of IRSG publications.

(C) COMPETENCIES
Knowledge of information technology, information security, and the development, management, implementation, and maintenance of complex information technology network systems. Expert knowledge of the area of information security, relevant frameworks, and related technology platforms. Ability to produce reports and papers on technical issues and to review and edit the work of others. Ability to apply the authority's rules, regulations, policies, and guidelines in work situations. Strong analytical and problem-solving skills, to include proficiency in the development and implementation of systems of moderate size and complexity.

Knowledge of interactive systems and good knowledge of the organization's information infrastructure and IT strategy as it relates to the user area(s); independently maintains assigned systems and develops innovative approaches to resolve a wide range of issues and problems.
Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines, and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Strong competence in developing and implementing software applications to be deployed in analyzing "big data" for econometric forecasting.

(D) PERFORMS ANY OTHER DUTIES AND RESPONSIBILITIES ASSIGNED AS REQUIRED
The incumbent may be required to perform additional duties and responsibilities assigned by the Secretary-General in conformance with the policy, standards, rules, and regulations of IRSG.

(E) EDUCATION AND PROFESSIONAL EXPERIENCE
An Undergraduate university degree (Minimum of Bachelor degree but preferably a Masters Degree) in computer science, information systems, information technology (with a specialization in software engineering) or a related field is mandatory. Security certifications such as CISSP, CCSP, SANS, GIAC, CEH, etc. will be an added advantage.

A minimum of three years (but preferably five years) of progressively responsible experience in planning, development, implementation, and maintenance of complex computer information technology systems or related areas is required.

Experience in the administration of IT infrastructure, including network servers, web servers, virtual private networks, firewalls, and wireless services, is required, as is the ability to create accurate network diagrams and documentation for the design and planning of network communication systems. Strong competence in developing and implementing software applications to be deployed in analyzing "big data" for econometric forecasting is mandatory.

(F) OTHER MANDATORY AND DESIRABLE REQUIREMENTS
Ability to work in a multicultural environment is a must. Work experience in the United Nations, an international organization, an intergovernmental organization and/or government agency is desirable. For the position advertised, fluency in English is required. Knowledge of French or another official United Nations language is an advantage.

HOW TO APPLY
Interested candidates from IRSG Member Countries (European Union, Singapore, India, Sri Lanka, Russia, Cote d’ Ivoire, Nigeria, and Cameroon) should submit their resume by email to the address below with a motivation letter stating why they are suitable for the position, along with certified copies of degrees, diplomas and certificates including names and contact details (organization, phone number and e-mail address) of three referees not later than 17 October, 2024.

Please note that incomplete applications will not be considered.

E-mail: [email protected]
Copy: [email protected]

GRADE: G-5 Step 6, General Service Category, United Nations Salary Scale for Singapore

SALARY CAP: Total Net Salary of SG$54,394 Per Annum (excluding benefits)

JOB DESCRIPTION

IT/OT-Cyber:

• Act as a Single Point of Contact to:
  Resolve any IT/OT related issues. Work with vendors to prepare Root Cause Analysis and document lesson learnt
  Plan and execute new project or upgrade initiatives for OT/Cyber operation
  Onboard new sites to Centralized Monitoring system for Operation and Cyber
• Support both IT and OT operations including but not limited to:
  Regular security patching for systems and applications
  Update antivirus
  Work with vendors and harden the systems
  Create and maintain IT/OT inventory, network diagram
  Back up and restore systems configuration and data
• Ensure IT/OT systems are compliant to IT and Cybersecurity Policies
• Plan and execute annual DR and Table Top exercises for critical systems
• Experienced in managing 3rd party vendors that support OT/IT and Cyber operations
• Experienced in remediating findings detected by vulnerability assessment and penetration testing
• Willing to travel and support multiple sites within Singapore

Cyber Governance:

• Act as a SPOC to support on IT/OT audits
• Conduct gaps and risk assessment and work with the stakeholders to raise deviation if required
• Review and update IT/OT Policies and SOPs annually
• Review security logs and reports

Such other duties and responsibilities as may be reasonably requested by your immediate supervisor / Head of Department from time to time.

JOB REQUIREMENTS

• Degree/Diploma in Computer Science, Computer Engineering, or related discipline
• At least 3 years of working experience in related field
• Experienced in managing operating systems (Windows and Linux), network architecture and design
• Familiar with security tools such as Firewall, SIEM, IPS/IDS, Incident Management and Response
• Strong problem-solving and analytical skills with team player and interpersonal skills
• Excellent written and verbal communication to convey technical information clearly to both technical and non-technical audiences
• Ability to collaborate effectively with colleagues from various IT and business departments
• Relevant IT/OT and Cybersecurity certifications will be added advantage.
• Familiar with security standards / frameworks such as ISO 27001, NIST and CCoP will be an added advantage
• Self-starter and able to work independently

Job Description

The successful candidate will join the Information Technology Division, System Technology department and will be responsible for managing Content Delivery Network (CDN) which includes Cyber Security, as well as administering Monitoring and Log Management Tools.

Key Responsibilities include:

• Work closely with CDN providers and application teams to ensure internet websites/mobile apps are healthy in terms of availability, response time and security posture.

• Conduct regular security reviews and finetune WAF and BOT rules to mitigate any cyber threats.

• Administer various monitoring and logging tools, which includes application onboarding and advanced configuration.

• Perform system administration activities such as troubleshooting, root cause analysis and implement corrective/preventive actions during and after an incident.

• Support audit and infrastructure/network security scans, disaster recovery and security related drills and operate within assigned fiscal budget.

• Build automation wherever possible to improve development team’s agility and reduce human errors.

• Explore, learn and deploy new technologies and provide training to the IT community within the company.

• This position requires periodic system administration outside normal business hours.

Requirements:

• Possess a degree in Information Technology or related fields.

• Minimum of 3 years of IT Infrastructure experience with at least 1 year of hands-on experience in managing the infrastructure of an eCommerce website.

• Experience with Akamai or equivalent CDN providers preferred.

• Demonstrate strong knowledge in infrastructure areas such as Content Delivery Network (CDN), Cyber Security (WAF and Bot Mitigation), internet protocols, DNS, virtual server technologies, networking (LAN, WAN, SDN), Integration and Messaging Platform, scripting and monitoring tools.

• Administrator experience with Application Performance Monitoring (APM) tools such as Dynatrace and Log Management System (LMS) such as Splunk.

• Conversant with infrastructure definition tools such as Cloud Formation and Terraform, and with YAML/JSON deployment templates.

• Strong analytical, project management, communications and interpersonal skills.

We thank all candidates for your interest in Singapore Airlines, and regret that only shortlisted candidates will be notified.

Job Summary:

Research and analyze cyberthreat and geopolitical intelligence issues of interest to Citi leaders and cybersecurity stakeholders to disseminate findings in written and oral form.

Job Description:

Citi’s Cyber Intelligence Center is seeking a senior cyberthreat analyst to serve as an individual contributor on the Strategic Intelligence Team. This position’s primary duties involve conducting research and performing analysis to produce intelligence products in written and oral form for Citi cybersecurity stakeholders. This role must coordinate and collaborate with cross-functional cyber intelligence and fusion center teams and engage with other business elements, partners, or clients, as necessary. The ideal candidate will possess in-depth knowledge of cyberthreat principles, understand how geopolitical events shape the cyberthreat landscape, strong critical thinking and interpersonal skills, the capability to lead projects independently, and strong proficiency in briefing senior leaders and external partners.

Primary Duties:

• Conduct research on existing and emerging cyberthreat issues that may impact Citi, including clients, customers, suppliers, and the Financial Sector
• Analyze cyberthreat information to form analytic assessments that are substantiated with evidence and supported by level of confidence
• Contextualize geopolitical, technical, regulatory, and legislative issues that could impact the cyberthreat landscape across one or multiple countries or regions
• Draw high-quality and objective conclusions that assess impact with a nexus to Citi
• Conduct trend-over time analysis of cyberthreat activity, identifying patterns, changes in threat vectors and levels, and potential impact to Citi, her clients, and suppliers.
• Maintain subject matter expertise on assigned area(s) of responsibility, including understanding threat actor TTPs and motivations, assessing attribution, and identifying patterns, commonalities, and linkages between multiple actors
• Evaluate underlying sources and methods to assess the veracity of information informing assessments and confidence in reporting
• Produce clearly written, properly sourced, and grammatically correct intelligence products that adhere to established style guide and template standards and clearly articulate and support all analytic conclusions
• Conduct briefings to internal partners, senior management, and external partners and clients, conveying technical matters in a digestible manner to non-technical audiences when needed

Preferred Qualifications:

• Analytic experience in covering China geopolitical and cyber activity, with an emphasis on targeting Financial Institutions
• Good technical comprehension with ability to apply technical knowledge to strategic reporting and appropriately customize technical details to intended audiences
• Solid understanding on key drivers to cyberthreat activity, such as the role geopolitics, regulatory environments, and emerging technology play on the cyberthreat landscape
• Demonstrated use of analytic tools or cyber intelligence principles, such as Structured Analytic Techniques, OSINT tools, indicator pivoting, or cyberthreat frameworks, such as Mitre ATT&CK or Cyber Kill Chain
• Working level knowledge of Mandarin
• Ability to translate technical matters to non-technical customers
• Strong briefing skills

Job Skills/Qualifications:

• Bachelor’s degree required; a plus if education includes competency in an analytic or technical discipline
• 7+ years’ experience working in an intelligence analysis job function; geopolitical and cyberthreat subject matter expertise preferred
• Advanced intelligence analysis experience and skills
• Excellent written and verbal communication and presentation skills
• Ability to effectively communicate with all levels of senior management
• Familiarity with open-source intelligence research and methodologies

The Application Support Senior Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. Involved in coaching and training of new recruits. Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. Work and performance of all teams in the area are directly affected by the performance of the individual.

Responsibilities:

• The Application Support Senior Analyst provides technical and business support for users of Citi Applications. This includes providing quick resolutions to app issues, driving stability, efficiency and effectiveness improvements to help us and the business succeed.
• Maintains application systems that have completed the development stage and are running in the daily operations of the firm.
• Manages, maintains and supports applications and their operating environments, focusing on stability, quality and functionality against service level expectations.
• Start of day checks, continuous monitoring, and regional handover.
• Perform same day risk reconciliations
• Develop and maintain technical support documentation.
• Identifies ways to maximize the potential of the applications used
• Assess risk and impact of production issues and escalate to business and technology management in a timely manner.
• Ensures that storage and archiving procedures are in place and functioning correctly
• Formulates and defines scope and objectives for complex application enhancements and problem resolution
• Reviews and develops application contingency planning to ensure availability to users.
• Partners with appropriate development and production support areas to prioritize bug fixes and support tooling requirements.
• Participate in application releases, from development, testing and deployment into production.
• Engages in post implementation analysis to ensure successful system design and functionality.
• Considers implications of the application of technology to the current environment. Identifies risks, vulnerabilities and security issues; communicates impact.
• Ensures essential procedures are followed and helps to define operating standards and processes.
• Act as a liaison between users/traders, interfacing internal technology groups and vendors.
• Expected to be able to raise problems to appropriate technology and business teams, while adhering to Service Level Agreements.
• Acts as advisor or coach to new or lower level analysts.
• Provides evaluative judgment based on analysis of factual information in complicated and unique situations.
• Directly impacts the business by ensuring the quality of work provided by self and others; impacts own team and closely related work teams.
• Exhibits sound and comprehensive communication and diplomacy skills to exchange complex information.
• Active involvement in and ownership of Support Project items, covering Stability, Efficiency, and Effectiveness initiatives.
• Performs other duties and functions as assigned.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 5-8 years’ experience in an Application Support role or in development role
• Experience installing, configuring or supporting business critical applications.
• Experience in any of the programming languages and willingness/ability to learn new technologies.
• Strong working experience with Oracle, PL/ SQL and ability to write complex SQL queries.
• Strong knowledge in Java, J2EE and supporting experience Java, J2EE, IBM WebSphere based applications.
• Good experience with Unix, Linux operating systems and ability to write Shell scripts.
• Good experience with Kafka, IBM WebSphere Message Queue, TIBCO, EMS platforms.
• Good knowledge of Cloud computing and familiarity with Red Hat OpenShift platform, MongoDB, ActiveMQ.
• Familiarity with ITIL process, ServiceNow, ITRS monitoring, AppDynamics, Kibana and Splunk tools.
• Advanced execution capabilities and ability to adjust quickly to changes and re-prioritization
• Effective written and verbal communications including ability to explain technical issues in simple terms that non-IT staff can understand.
• Demonstrated analytical skills
• Issue tracking and reporting using tools
• Knowledge/ experience of problem Management Tools.
• Good all-round technical skills
• Effectively share information with other support team members and with other technology teams
• Ability to plan and organize workload
• Consistently demonstrates clear and concise written and verbal communication skills
• Ability to communicate appropriately to relevant stakeholder

Education:

• Bachelor’s/University degree or equivalent experience

At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

Shape your Career with Citi

Citi’s Securities Services (SS) supports our clients’ business by drawing on the strength of our unmatched global footprint, which provides them with access to local expertise and scalable solutions to support their ambitions.

We’re currently looking for a high caliber professional to join our team as Fund Accounting Analyst - Hybrid, based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life.

In this role, you’re expected to:

The Fund Accounting Analyst is an entry level position responsible for assisting in a variety of fund valuation activities in coordination with the Operations - Transaction Services team. The overall objective of this role is to assist in the calculation of daily and periodic Net Asset Valuations (NAVs) for funds and the distribution of associated unit prices.

• Monitor the work activities to ensure timeliness/accuracy of the funds activities in a department, including calculation of NAV and distribution factors
• Assist in reviewing stock and cash reconciliations as a Checker to ensure the exceptions noted have no NAV impact and items cleared are treated correctly
• Ensure corporate actions are correctly reflected on the NAV
• Assist in handling complex issues
• Facilitate prompt investigation and resolution of any client queries in a timely and professional manner
• Ensure client Service Level Agreement (SLA) and deadlines are met
• Assist in the collection and analysis of relevant management information from an operational and client perspective
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

As a successful candidate, you’d ideally have the following skills and exposure:

• Relevant experience preferred
• Experience in accounting, finance, or business-related area
• Experience within Financial Services or Operations
• MBA graduates, CFA certification or Chartered Accountants preferred
• Proven experience in funds administration
• Knowledge of funds services and processes

Education:

• Bachelor’s degree/University degree or equivalent experience

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

This is an exciting opportunity to kick start your career at Citi! We are looking for enthusiastic and energetic team players, with a strong work ethic, who will join Markets Operations. The FX Middle Office Analyst is a mid level position within the APAC Middle Office team, part of the Markets Operations organization. This is a great opportunity to join a high-performing team that provides daily support to our Front Office and Clients. You will play an important part in helping to support the lifecycle of a trade by working closely with Business partners, Client’s, and internal stakeholders to ensure all transactions flow through our front to back Operations teams, with no issues. The overall objective of this role is to support the Front office desk, responsible for providing trade lifecycle support, performing and reviewing controls, trade exception and remediation.

Responsibilities:

• Provide analytical and administrative support to Front Office Sales and Trading specifically related to FX business in Hub locations - Australia, Hong Kong and Singapore
• Supporting lifecycle activities and interaction with Business, Firm’s Clients, Operations and Technology to manage post execution issues
• Perform control functions based on intermediary processing systems and records
• Complete daily tasks accurately and on time
• Ensure the desk is in compliant with internal and external regulations at all times
• Manage, escalate and resolve all requests / inquiries / issues / errors and identify policy gaps
• Willingness to cross train across teams
• Assist Team Lead in all their duties as required
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
• Require to work Australia shift on rotational basis

Qualification and Skills:

• 2-3 years relevant experience preferred, freshers will do.
• Fundamental understanding of FX products, trade lifecycle management, and related operational risks
• Team oriented personality, thrives in a team environment and can also work independently
• Self-motivation, flexibility, and a strong desire to succeed
• Proven ability to perform various concurrent activities/projects in a high-risk environment
• Consistently demonstrates clear and concise written and verbal communication skills

Education:

• Bachelor’s degree/University degree or equivalent experience preferred

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

Job Responsibilities:

• Schedules and generates Oracle reports.
• Processes month / quarter end journals.
• Performs COGS analysis (including freight, warranty, inventory adjustments, etc.).
• Performs system costs update at quarter end (including bi-yearly update of labour and overhead rates).
• Reviews and analyzes inventory revaluation at quarter end.
• Closes work orders with no variances.
• Assists with preparation of month/quarter-end management reports.
• Assists with forecast of OPEX.
• Assists with US GAAP, SOX and statutory audits.
• Assists with productivity improvement projects.
• Performs ad-hoc tasks and/or prepares ad-hoc reports to drive the plants' financial performance and controllable free cash flow.

Job Requirements:

• Degree in Accounting or equivalent.
• Minimum 2 year of relevant experience, preferably in a manufacturing environment.
• Proficient in MS Office applications.
• Knowledge and experience with ERP systems.
• Detail oriented with strong analytical skill.
• Team player with good interpersonal and communication skills.

Job Summary

Our client is looking for an Application Specialist who has strong domain knowledge in eFX to enhance and support the trading applications

Mandatory Skill-set

• Degree in Information Technology, Computer Engineering, Computer Science or Information System;
• Sound knowledge of Financial Markets products;
• At least 3-5 years of experience in FX trading systems;
• At least 3-5 years of experience in providing L2 / L3 support;
• Experience in trading analytics application will be an added advantage;
• Possess experience in UNIX Shell / Perl Scripting, RDMS, and SQL;
• Good analytical and problem solving skills;
• Effective communicator, with the ability to communicate with business users;
• Independent, proactive and demonstrate 'can-do' mentality;
• Ability to work under pressure and deliver excellent results;
• Ability to manage time and tasks efficiently.

Desired Skill-set

• ITIL Certified;
• Knowledge / experience with KDB+ time series database and analytics.

Responsibilities

• Responsible for providing L2 / L3 support for eFX and related trading applications;
• Fix bugs, troubleshoot and analyze on the root cause analysis;
• Collaborate closely with other internal technical / business teams to implement permanent solution;
• Follow escalation procedures during outages;
• Write SQL scripts and suggest automation to improve efficiency / effectiveness of support team;
• Adhere to change management requirements for application and system implementations.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Citi Markets Operations is currently at a pivotal point in its evolution and journey to implement a target operating model. We take pride and are passionate about our People and our culture. We are invested in our People and their development. We are transforming and simplifying our operating model, creating an exciting environment which encourages diversity of thought and inclusion.

We are a dynamic, global, and diverse Organisation, with a presence in over 60 Countries; covering all front post execution Operations teams including product aligned Middle Office groups, Settlements, Margin, Asset Servicing, Listed Derivative & Commodities Operations. We support an extensive range of Capital Markets products and services including Fixed Income (FX, Rates, Credit, Muni, Cash and Derivatives) where Citi is consistently a dominant top 3 player in the market, Equity (Cash, Derivatives, Prime Brokerage, Futures, Listed Derivs, FXPB) where Citi has a significant growth program to continue to build out its capabilities and services; and Syndicates where we support both FI and EQ new issues and IPOs.

Job Purpose:

This is an exciting opportunity to kick start your career at Citi! We are looking for enthusiastic and energetic team players, with a strong work ethic, who will join Markets Operations.

You will play a pivotal part in helping to support the lifecycle of a trade. Working closely with Business partners, Clients and internal stakeholders to ensure all transactions flow through our front to back Operations teams, with no issues.

You will develop a broad and detailed understanding of the organization’s landscape, culture, processes and Technology.

You will have the opportunity to recommend creative suggestions on how to improve processes to minimize losses from failed internal processes, inadequate controls, and emerging risk better serve our clients.

Job Requirements

• Be part of the FCX client franchise by managing a portfolio of global clients across ETD/OTC cleared.
• Complete trade lifecycle, cash and collateral, and FX processing along with regular reviews
• Ensure queries are acknowledged, investigated, and resolved within expected timeframes in line with CITI standards.
• Provide analysis and root cause for a client portfolio, attend internal meetings across both operations and the business to resolve and prevent issues re occurring .
• In partnership with the Sales, Client Executives, look to understand the front to back needs of our clients with the aim of providing them with the most optimal client experience.
• Partner with prospective clients to outline CITI client offering, also partner with Prime brokerage, sales and relationship sales.
• Provide clients with clear and concise updates relating to (market events, delays, or technology issues)
• Perform analytics to review client performance, make suggestions on how to optimise the clients flow through system and client analysis.
• Participate in documentation of business requirements and testing of new processes, systems roll outs and UAT for strategic projects both internal and external (including mandatory)
• Understand the product and regulatory environment impacting our client portfolio base along with the group procedures and CITI policy’s.

Essential Requirements

• Relevant Industry Experience: 2 to 5 years relevant experience in Financial Organization i.e. Investment Banking / Investment Management / Hedge Fund / Exchange
• Communication Skills: Exceptional verbal and written communication skills, with the ability to convey complex financial concepts clearly and effectively to a diverse audience.
• Problem-Solving: Proven track record of resolving client issues efficiently and effectively, with a focus on delivering tailored solutions that meet clients' unique needs.
• Attention to Detail: Strong attention to detail, ensuring accuracy in client communications, transactions, and reporting.
• Team Collaboration: Ability to work collaboratively with internal teams to ensure seamless service delivery and client satisfaction.
• Bachelor’s Degree/University degree or equivalent experience in Business, Accounting, or Finance

Preferred Requirements:

• Client Relationship Management - demonstrated ability to build, maintain and enhance long term relationships with a portfolio of clients
• Experience with futures products from perspective of Clearing Broker, Exchange or Buy Side
• Experience of margin and collateral processes for Exchange Derivative products

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

The Day-to-Day Activities
1. Generate data-driven hypotheses to solve key Product/Business problems
2. Use data to identify trends, spot anomalies and deepdive into their root causes
3. Partner closely with the broader product and engineering team to design and analyze experiments that drive key product decisions, deepdive into existing data to recommend new product ideas to solve for the most impactful customer problems
4. Design and own frontend and backend data specs for new products, while collaborating with engineering teams to ensure accurate and timely data collection, consolidate data from multiple sources to create integrated and scalable views that can be used to drive decision making
5. Provide catered analysis for specific products and operations, define critical business metrics and track them rigorously, and provide regular recommendations to achieve continuous improvements
6. Work closely with stakeholders to understand their needs/ pain points to scope up their problems and enhance internal processes through automation and improve productivity

Essential Experience / Criteria:
1. 1-2 year of experience in data analytics related roles analyzing large data sets and informing company strategy
2. Strong statistical knowledge, meticulous attitude towards data, and proficient in running experiments
3. Strong data visualization skills. Experience in creating dashboard reporting in Tableau, PowerBI or a similar visualization tool
4. Strong SQL skills and experience in scripting languages such as Python or R
5. Experience in building & maintaining data pipelines to serve data needs of different projects
6. Problem solver: ability to evaluate and design creative solutions for various tasks in a timely manner
7. Effective communicator: able to effectively communicate the analytical findings and convey clear messages

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

Citi’s Global Legal Affairs and Compliance (GLAC) empowers and protects Citi by providing legal, compliance, investigative, and security services to our firm. We manage compliance risk, provide legal analysis and advice, protect Citi’s people and businesses, advocate for legal and regulatory outcomes that benefit our firm and our clients, and ultimately promote behavior that is consistent with Citi’s mission and culture.

We’re currently looking for a high caliber professional to join our team as Officer, Compliance Surveillance Intermediate Analyst - Hybrid (Internal Job Title: Compl Surveillance Intmd Analyst - C11) based in, Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• We empower our employees to manage their financial well-being and help them plan for the future.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.
• We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

Serves as a compliance risk analyst for Independent Compliance Risk Management (ICRM)’s Surveillance team responsible for the design, implementation, and oversight for a suite of surveillances designed to detect behaviors that may violate regulatory rules or internal policies and procedures. When potentially anomalous behavior is detected, the team is responsible for escalating the activity and working collaboratively with partners across the first and second lines of defense to determine the appropriate resolution of the matter, which may include employee discipline. .

The ICRM Global Surveillance platform encompasses a number of surveillance related portfolios including trade surveillance, e-communications and voice surveillance, employee trading, outside activities surveillance, and information barrier surveillance.

In this role, you’re expected to:

• Reviewing and analyzing surveillance alerts and/or reports relating to firm, employee and client trading activity. Properly documenting the review and disposition of the exceptions as well as escalating matters appropriately.
• Gathering and analyzing trade data to assist in the Firm’s response to inquiries received from governmental and exchange regulatory bodies. Additionally, supporting the compliance group in evaluating surveillance results for potential problems, communicating surveillance findings to management in a clear and concise manner as well as interacting with legal and other compliance personnel.
• Responding to inquiries or requests from internal partners (e.g. ICRM Assurance, Internal Audit, Legal).
• Assisting with the design and implementation of new surveillances as well as the refinement of existing ones. Interacting with IT on the specific design and testing of new surveillances.
• Additional activities including handling telephone hotlines and performing data entry in various systems.
• Additional duties as assigned.
• Has the ability to operate with a limited level of direct supervision.
• Can exercise independence of judgement and autonomy.
• Acts as SME to senior stakeholders and /or other team members.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

As a successful candidate, you’d ideally have the following skills and exposure:

• Knowledge of Compliance laws, rules, regulations, risks and typologies
• Excellent written and verbal communication skills
• Must be a self-starter, flexible, innovative and adaptive
• Demonstrated interpersonal skills with the ability to work collaboratively and with people at all levels of the organization
• Strong project management and organizational skills and capability to handle multiple projects at one time
• Proficient in MS Office applications (Excel, Word, PowerPoint)
• Some knowledge in area of focus
• Bachelor’s degree with 2-3 experience in compliance, legal or other control-related function in the financial services firm, regulatory organization, or legal/consulting firm, or a combination thereof.

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

Roles and Responsibilities

Reporting to the Deputy Finance Manager, the Senior Finance Analyst will play a key role in the Finance team to deliver the full spectrum of professional finance, tax and compliance activities to Woh Hup (WH) Group of companies. This position offers the opportunity to gain a deep expertise within the finance & tax function with the ability to work with senior stakeholders including those in joint ventures, banks, and government bodies, and to lead and drive business optimization projects from the planning through to implementation.

Given the dynamic nature of the business, the below is a non-exhaustive list of deliveries expected from the candidate. However, it covers the foundation responsibilities and capabilities that are required for the candidate to be successful in this role.

• Governance and compliance: Ensure compliance with local regulations and company policies. Assist in planning, designing, and implementing compliance and governance frameworks, programmes, and initiatives to identify potential areas of compliance vulnerability and develop strategies. Participate in internal control review and follow-up on actions for gap closure.
• Corporate Income Tax: Prepare and review corporate income tax computations and tax related work for Singapore Corporate Income Tax (“CIT”) compliance. Assist to oversee and manage tax compliance delivery process for the Group for local and regional portfolios. Coordinate the completion of any required tax compliance for the Group including follow up with internal contributors to ensure timely responses to requests and completion of tax filings. Contribute in development of tax control framework and processes to drive accuracy and efficiency in the direct tax compliance delivery.
• Indirect Tax: Preparing and reviewing GST returns prior to submission to IRAS. Conducting GST health checks on GST returns. Reviewing and providing advice on GST compliance processes. Assist in tax audits and queries from tax authorities. Assist Deputy Finance Manager in relation to Transfer Pricing compliance including planning of comprehensive tax and transfer pricing strategies for local and regional portfolios.
• Change management and growth opportunities: Support and shadow the Deputy Finance Manager for transformation and growth projects, e.g. but not limited to new business new ventures/expansion, supporting through providing finance and tax advice and initiatives to adopt new tax legislations and controls, mitigate risks and project managing implementation of new systems and digital transformation.
• Adherence to safety in the workplace

Skills and Requirements

• A degree in Finance/ Accountancy or its equivalent.
• Minimum 4 years of relevant experience and expertise across the spectrum of Finance/Tax competences with solid foundation in tax reporting / compliance, financial accounting, operational accounting and reporting, and working knowledge of IT systems implementations. Finance professional qualification and SAP knowledge preferred.
• Confident in managing large and complex data sets in Excel and in a wider digital environment. Able to assess data, extract insights from financial and accounting software and navigate between different types of digital tools to produce results. Continuously learning new and better ways to manage and analyze data to support business outcomes.
• They are an effective communicator with ability to gain the confidence of various internal and external parties building on strong knowledge and understanding of the business drivers, value and risk. They also possess an eye for detail and are results oriented, willing to challenge the status quo and strive for continuous improvement.
• MNC experience will be valuable from the perspective of systems and processes and of reporting and accounting in compliance with local and international standards. Experience in the construction / asset-heavy industries would also be valued.
• The individual has strong project management skills and has experience contributing towards formalizing processes and systems and in enhancing the performance of the finance function - and at the same time proven flexibility with ability to create, develop and adapt in the face of a dynamic situation.
• Strong growth mindset and high personal integrity. A team player, with a positive proactive approach to managing and solving problems. Ability to collaborate across different teams is key.

Job Summary

Excellent opportunity for a Senior Business Analyst to be part of the Change Management Team to manage major and strategic change initiatives work for a leading Financial Services organization.

Mandatory Skill-set

• Degree in Information Technology / Finance/ Business
• At least 8 years of working experience as a Business Analyst in a project setting within Financial Services Industry;
• Experience and knowledge of change and project management principles, methodologies and tools;
• Solid understanding on change management process;
• Good understanding of Wholesale banking products, process, and technologies solutions;
• Working experience in Wholesale payment process and SWIFT messaging are required;
• Proficient in gathering and documenting business requirements, creating functional specifications, and user stories;
• Excellent analytical and problem-solving skills, with the ability to think critically and strategically;
• Strong interpersonal and communication skills, with the ability to effectively communicate complex ideas to both technical and non-technical stakeholders;
• Strong attention to detail and ability to manage multiple priorities and deadlines;
• Must be able to work independently and collaboratively in a fast-paced environment.

Desired Skill-set

• PMP / Scrum certified.

Responsibilities

• Collaborate with stakeholders to understand business change initiatives, objectives, requirements, and challenges;
• Gather and document user requirements and translate it into functional specifications and user stories;
• Conduct impact analyses, assess change readiness, and perform gap analysis to identify discrepancies between current and desired states and propose solutions to bridge the gaps;
• Perform risk assessment with project implementation; identify and manage project dependencies;
• Develop and maintain business process models, use cases, and other relevant documentation;
• Conduct feasibility studies and cost-benefit analysis to evaluate potential solutions and make recommendations to stakeholders;
• Collaborate with technical teams to ensure accurate translation of business requirements into technical specifications;
• Facilitate user acceptance testing (UAT) and support end-users during the implementation and post-implementation phases;
• Maintain regular updates with other (change) business analysts across the region for alignment and updates on the project status, risk and issues;
• Collaborate with stakeholders to continuously improve business processes, systems, and workflows.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

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