about the company

With an international network of clientele, our client is a technology company focusing on networking solutions. They are currently looking for a HR Generalist to be part of their team to design and implement talent management initiatives and organisational development programs to support their growth.
about the job

Reporting to the Global Operations Lead, you will be responsible to:-

• Collaborate with senior stakeholders drive and implement HR strategy regionally
• Develop and implement talent management and recruitment strategies to attract, develop, and retain top talent within the organisation
• Design and facilitate employee development programs, including training initiatives, leadership development programs, and succession planning processes
• Partner with department heads on workforce planning, identify talent needs and create talent pipelines for critical roles
• Plan and execute recruitment strategies, handling overseas employee recruitment and onboarding
• Implement and manage performance appraisal systems to assess employee performance and development needs
• Lead organisational development initiatives to enhance team effectiveness, collaboration, and communication.
• Analyse employee engagement survey data and other metrics to identify trends and areas for improvement.
• Stay abreast of industry trends and HR best practices to ensure that the organisation remains competitive
• Provide guidance and support in various areas of HR to business stakeholders
• Continuously improve HR tools and internal HR policies based on external market trends, insights, and best practices
• Handling employee relations issues, ensuring fair and consistent solutions
• Handling of staff compensation & benefits including administration of payroll
• Contribute to HR policy making aligned with the business unit’s people strategy and objectives

skills and experience required

• At least 3 years of relevant HR Generalist & Business Partnering experience, with regional exposure across Asia
• Strong understanding of local labour laws and HR best practices in Singapore
• Excellent communication skills and stakeholder management skills
• Experience in implementing global/regional talent management, talent introduction or organisational development programs will be preferred
• Proficiency in Mandarin is required to collaborate with senior stakeholders based in Wuhan, China
• Adaptable, strong critical thinking skills, resourceful and a problem-solver
• The ability to make data-driven decisions
• Independent, self-motivated, able to work in a matrix reporting environment

To apply online please use the 'apply' function, alternatively you may contact Begonia Ponsit (EA: 94C3609/ R22111045)

Job Description

We are seeking a highly motivated and experienced Business Development Director to join our business development team. As the Business Development Director for Market Making Services, your primary responsibility will be to drive sales and establish strategic partnerships with existing crypto/DeFi/blockchain projects, as well as projects preparing to list on exchanges. You will play a crucial role in promoting and selling market making services, positioning them as a valuable solution for liquidity provision and maximizing trading volumes.

Responsibilities

- Develop and execute a comprehensive business development strategy to promote market making services within the crypto/DeFi/blockchain industry.

- Identify and engage with key decision-makers, including project founders, CEOs, CTOs, and other stakeholders, to understand their liquidity requirements and present tailored solutions.

- Foster strong relationships with existing and potential clients, serving as their primary point of contact throughout the business development process.

- Collaborate closely with the quant trading team and other internal stakeholders to gain an in-depth understanding of the company's market making services, features, and benefits, enabling effective communication of their value proposition.

- Conduct thorough market research to stay updated on industry trends, competitor activities, and regulatory developments, identifying new opportunities and maintaining a competitive edge.

- Prepare and deliver compelling presentations, proposals, and pitches that showcase the benefits of our client's market making services, effectively addressing client needs and overcoming objections.

- Negotiate contracts, pricing, and terms with clients, ensuring mutually beneficial outcomes while achieving revenue targets.

- Collaborate with cross-functional teams, including operations, legal, and compliance, to ensure smooth client onboarding and adherence to regulatory requirements.

- Provide regular reports and updates to management on business development activities, pipeline progress, and performance metrics.

Qualifications

- Proven track record in business development or sales roles within the financial services industry, preferably in the crypto/DeFi/blockchain sectors.

- Strong understanding of market making services and their significance within the crypto/DeFi/blockchain ecosystem.

- Familiarity with quantitative trading strategies, algorithmic trading, and high-frequency trading technology is highly desirable.

- Demonstrated success in building and maintaining long-term client relationships, with a focus on B2B sales and account management.

- Excellent communication and presentation skills, with the ability to effectively convey complex concepts and tailor messages to diverse audiences.

- Strong analytical and negotiation skills, utilizing a data-driven approach to decision-making.

- Self-motivated and results-oriented, with a proven ability to work independently and achieve ambitious targets. - Solid understanding of the crypto market landscape, including exchanges, liquidity providers, and regulatory dynamics.

- Ability to thrive in a fast-paced, dynamic environment with evolving market conditions.

Job Description:

● Conduct marketing research and data analysis to expand and nurture the leads pool. Convert leads into sales opportunities.

● Perform outbound cold-calling to introduce Yonyou’s products/services to clients over the phone.

● Explore and identify new potential leads via various channels. Demonstrates professionally with potential customers via phone, email, conferencing, webinars, and face-to-face, to discover their business needs and develop a positive business relationship.

● Coordinate and arrange appointments for the sales team with prospective leads clients.

● Prepare and conduct daily reports. Maintain well organized, up-to-date and accurate leads information and activity reports to sales team.

Required Experience

● Graduate in Marketing, Information Technology, Business Administration,and Accountancy.

● Prior experience related to Cloud Solutions, Business background (accounting/finance/supply chain/manufacturing), and experience in ERP solutions (SAP, Oracle, Netsuite, Microsoft Navision) will be advantageous.

● Experience in B-to-B sales in ERP or IT solutions will be an advantage.

● Passionate, self-motivated, good team player, and responsible.

● Excellent communication, presentation, networking, and negotiation skills.

● Experience in prospecting, lead generation, and sales management will be a plus, and business analytical skills are preferred.

● Competent IT skills with a working knowledge of Microsoft Office, google programs, and social networking tools.

●Proficiency in both Mandarin and English to liaise with Mandarin-speaking customers.

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are looking to hire a Storage Engineer to support our client in Singapore which is a top global investment bank.

What you can expect:

• You will be part of Storage Services team located across the Asia Pacific region. This team is the 1st level of Storage Engagement Services and is responsible for all storage related technology and project requests from line of business.
• This includes but not limited to initial scoping of requirements, deployment, data migration and provisioning.
• You will be acting as storage SME to provide solution that fulfill business requirements for the duration of the project engagement.
• You will likely be working on multiple projects and be expected to juggle competing priorities, being empowered to make decisions to drive the project forward.

What you will do:

• Work closely with other technology and line-of-business teams to document requirements and deliver project objectives providing regular updates and course corrections as required.
• Plan and manage assigned project scope not limited to project schedule, milestones, dependencies, risks and budget.
• Develop and deliver regular status reports and presentations as they are related to your assigned projects.
• Coordinate with Storage Engineering team members and third-party consultants in the completion of project deliverables
• Design, Build and Deploy storage infrastructure according to Engineering certified solutions and devices
• Coordinate with Data Center / Network team for rack assignment and network cable patching for new device installation
• Coordinate with Project Manager and Application owner to plan and schedule a change window for migration
• Attending Change Advisory Board meeting to present the change details and risks to all the stake holders
• Responsible for asset life cycle management and ensure inventory up to date

Requirements:

• Minimum 4-5+ years or more relevant work experiences specialize in large enterprise data storage spanning across multiple countries
• Willing to work after business hours on weekday and weekend
• Comfortable working independently in a collaborative organizational structure with the freedom to speak your mind
• In-depth technical knowledge in Storage Area Network & Network Attached Storage
• Extensive experience in the storage infrastructure design, configuration, and administration, tuning, optimizing and troubleshooting
• Demonstrate excellent oral and written communication with the ability to communicate at all organizational levels clearly and effectively

Interim and Contracting Technology Roles (HIRING)

Job posting done by Sheralynn Tjioe, Head of Interim and Contracting Solutions (Technology) Recruitment at Kerry Consulting
Email: [email protected]

Kerry Consulting is partnering with multiple clients on Technology jobs in the Interim and Contracting space.

Roles specifications

Our Tech Interim and Contracting Solutions team will be able to support on a variety of roles including:

Chief Information Officer (CIO)

Chief Technology Officer (CTO)

Data Science Professionals

Software Engineering Experts

Cyber Security Specialists

Project Management and Business Analysts

SAP Consultants

Infrastructure Professionals

DevOps Engineers

Cloud Architects

To Apply
For a confidential chat regarding your next Technology role, please submit your resume (in MS Words format) to Sheralynn Tjioe at [email protected], quoting the job title. We regret that only shortlisted candidates will be contacted.

Registration No.: R1878306
License No.: 16S8060

We are seeking a skilled Trade Finance Executive to join our team. The Trade Finance Executive will be responsible for managing trade finance operations, facilitating international transactions, and ensuring compliance with regulatory requirements. The ideal candidate will have a strong understanding of trade finance products and services, excellent analytical skills, and the ability to work effectively in a fast-paced environment.

Responsibilities:

• Manage end-to-end trade finance operations, including letter of credit issuance, document examination, and payment processing.
• Ensure compliance with international trade regulations, including UCP 600, ISBP, and Incoterms.
• Conduct credit assessments and evaluate the creditworthiness of clients for trade finance facilities.
• Collaborate with internal teams, external stakeholders, and financial institutions to resolve trade finance-related issues and ensure smooth transaction flow.
• Monitor and manage trade finance risks, identifying potential areas of improvement and implementing appropriate controls.
• Maintain accurate records and documentation related to trade finance activities, ensuring all information is up to date and accessible.
• Prepare and present reports on trade finance activities, including risk assessments, process improvements, and performance metrics.
• Build and maintain relationships with banks, suppliers, and customers to facilitate trade operations and explore potential business opportunities.
• Stay updated on industry trends, regulations, and best practices related to trade finance.
• Monthly and weekly work reports to the superior.

Requirements:

• Bachelor's degree in Finance, Business Administration, or a related field.
• 3-5 years of experience in trade finance operations, preferably within the banking or financial services industry.
• Strong knowledge of trade finance products, including letters of credit, bank guarantees, and documentary collections.
• Familiarity with international trade regulations, such as UCP 600, ISBP, and Incoterms.
• Proficient in trade finance software and MS Office Suite.
• Excellent analytical and problem-solving abilities, with attention to detail.
• Strong communication and interpersonal skills, with the ability to build and maintain relationships with stakeholders.
• Ability to work under pressure and meet tight deadlines.
• Proactive mindset and ability to work independently as well as in a team.
• Relevant certifications (e.g., CDCS - Certified Documentary Credit Specialist) would be an advantage.
• Fluency in English and Mandarin are required.

MAIN PURPOSE

The Regional Digital Technology Manager is responsible for overseeing the implementation, integration, and optimization of point-of-sale (POS) across the organization's regional and Singapore operations. This role serves as a technical and business partner to the regional leadership, vendor management, and project teams to ensure the successful rollout and ongoing support of critical retail technology solutions.

KEY RESPONSIBILITIES

Project Management and Vendor Collaboration

- Lead the planning, coordination, and execution of regional POS and middleware rollout projects, working closely with vendors to align technology roadmaps and implementation plans.

- Provide technical expertise and strategic guidance to project teams, ensuring the successful implementation of new technologies with the support of vendor resources.

- Facilitate change management activities to support the seamless adoption of new systems by regional teams.

- Facilitate regular progress reviews and performance assessments with vendors, ensuring timely delivery and adherence to service-level agreements.

- Negotiate and manage vendor contracts, service-level agreements, and escalation processes to optimize cost, quality, and reliability of vendor services.

- Serve as the regional and Singapore technical liaison between the local IT teams, users and vendors, effectively communicating requirements, issues, and resolutions for rollouts and business as usual.

- Work closely with the procurement and legal teams to establish and maintain strong vendor relationships that support the organization's strategic objectives.

Ongoing Support and Optimization

- Provide technical “know-how” for regional POS and middleware systems, working closely with the Vendors’ L2 support teams.

- Analyze system performance data and identify opportunities for optimization, efficiency improvements, and cost savings.

- Ensure availability of documentation, knowledge base articles, and training materials to support the regional teams.

REQUIREMENTS

- Bachelor's degree in Computer Science, Information Technology, or a related field

- 5+ years of experience in a regional or enterprise-level POS (e.g., Cegid, Retail Pro, Ivend, NEC), support role

- Proven track record of successfully managing POS and middleware implementations, integrations, and support

- Strong technical expertise in POS, including hardware, software, and integrations.

- Excellent project management and vendor relationship management skills

- Ability to effectively communicate technical information to both technical and non-technical stakeholders

- Demonstrated problem-solving and critical thinking skills

- Experience in retail or e-commerce operations, middleware and ERP is preferred

- Willingness to explore new technologies, project and team player

- Strong data analysis and reporting skills to identify optimization opportunities

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

About the team

The monetization technology team works on building and running large-scale, globally distributed, fault-tolerant ads systems. SREs keep the systems up and running with the highest level of availability, ensuring our users have the best experience possible.

Responsibilities

- Engage in and improve the whole lifecycle of Ads systems — from system design consulting through to launch reviews, deployment, operation and refinement.

- Build availability of services deployed across multiple data centers globally.

- Deliver tools/software to improve the reliability, scalability and operability of services.

- Measure and monitor availability, latency and overall service health.

- Practice sustainable incident response and postmortems.

- Participate in on-call rotations across continents.

Qualifications

- Bachelor's degree in Computer Science, similar technical field of study, or equivalent practical experience.

- Expertise in Unix/Linux operating systems, IP networking.

- Experience programming in at least one of the following programming languages: C, C++, Java, Python, Perl, or Go.

- Experience in problem solving, application issues, or production operations.

- Experience in automating routine tasks.

- Effective communication skills and a sense of ownership and drive.

Preferred Qualifications

- Experience in SRE of Ads/recommendation systems.

- Experience designing, analyzing and troubleshooting large-scale distributed systems.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Bloomberg is a global leader in business and financial information, news and insight, and we use innovative technology to deliver trusted data and bring transparency to the financial markets. Our customers around the globe rely on us for the information and tools they need to make critical investment decisions and remain connected across all sides of the financial community. And, to ensure the best experience for our 20,000+ employees across 176 offices globally, we provide the spaces and systems that allow our teams to work together with agility, productivity and collaboration, no matter where they are.

Who we are:

Innovation continues to increase at an unprecedented rate and no more so than in capital markets with the industry in the midst of a seismic transformation with technology at the heart of every business decision. As the dynamic shifts from the desktop to the enterprise, technology enables firms to significantly reduce costs through workflow automation, artificial intelligence, and machine-to-machine interaction.

Bloomberg remains at the forefront of this transformation by providing a unique value proposition. We combine technology products developed specifically for capital markets with industry-leading expertise vital for the future Bloomberg customer.

What do we do?

Enterprise Technology is responsible for designing, delivering, and ongoing support for firms wishing to outsource their connectivity and integration to Bloomberg. We have successfully delivered tactical and enterprise-wide solutions to thousands of buy and sell-side firms. We pride ourselves on our quality, rapid time to market, and ability to solve the most comprehensive and challenging workflows.

What’s the role?

As an APAC Team Leader for the Electronic Trading & Regulatory Support Group within Enterprise Technology, you will be leading a team of technologists supporting our growing business.

Your team will focus on maintaining technological stability and mitigating financial risk for our clients across their Bloomberg enterprise solutions and products. More importantly, the team will act as a technology partner to our clients by promptly helping solve production problems, consulting, training, and guiding them through initiating improvements and utilizing tools that provide system transparency.

Your team will deliver best-in-class technical customer support with integrity, proficiency, and a comprehensive understanding of business workflows. You will work closely with the team and partners such as other internal service desks, product managers, and engineering to identify trends, uncover opportunities to improve the business and prioritize projects.

We’ll trust you to:

• Manage the day-to-day coverage
• Triage escalated issues and provide technical incident management
• Proactively drive departmental strategic initiatives and lead technology projects with internal and external stakeholders
• Encourage and empower a robust team to achieve outstanding results
• Provide direction and guidance to product Focus Groups, ensuring the department’s goals and developments are clearly communicated
• Prevent production incidents and outages by partnering with Engineering and Product teams to design and implement future system and Product changes
• Create and maintain a strong team mentality, passionate about delivering exceptional customer service and growing the quality of our production delivery as defined by established metrics
• Develop solid and positive relationships across the global team, along with product, account coverage and engineering stakeholders
• Establish and manage long-term relationships with customers as a trusted technology partner
• Handle your time effectively and multitask in a fast-paced, performance-driven environment
• Help develop new leaders and assist with team members’ career development

You’ll need to have:

• A computer science, data analytics, or engineering background; additional backgrounds will be reviewed with relevant experience
• Minimum of 5 years of work experience with knowledge of financial markets and trading lifecycle, particularly Equity, Futures, Options, Fixed Income, and FX market workflows.
• Client facing work experience focused on independently solving complex problems and driving successful engagements with clients
• Work experience with incident and change management processes along with the ability to liaise with various stakeholders while managing expectations
• Ability to remain calm under urgency, to multitask, to be a team-player, to be client focused, team oriented, and to adapt in a dynamic changing environment
• A technical curiosity with a passion for customer service and a genuine interest in financial markets
• Strong understanding in messaging protocols (e.g., FIX, MQ, XML, JSON, SWIFT)
• An aptitude for leadership and mentorship

We’d love to see:

• Exposure to Broker/Dealers, Exchanges, Hedge Funds, and Regulatory Reporting requirements
• Experience with production, support, IT Service Management, and/or client relationship management
• Understanding of protocol connectivity and exposure or certified practitioner in vendor cloud technology, e.g., AWS, Azure
• Experience in UNIX and Linux operating systems and commands
• Experience with SQL or transactional databases
• Exposure to scripting languages, e.g., Python, Perl, Bash

If this sounds like you:

Apply if you think we're a good match. We'll get in touch to let you know what the next steps are, but in the meantime feel free to have a look at this: https://www.bloomberg.com/professional/solution/integration-and-distribution/

Why Bloomberg?

We’re individuals with diverse backgrounds, talents, and experiences who take on big challenges and create even bigger impact through our work. We’re interested in what makes you you, and how we can create opportunities for you to channel your unique, personal energy and grow to your fullest potential.

Learn more about our office and benefits:

Singapore | www.bloomberg.com/singapore

Bloomberg is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or maternity/parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law.

Bloomberg provides reasonable adjustment/accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable adjustment/accommodation to apply for a job or to perform your job. Examples of reasonable adjustment/accommodation include but are not limited to making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you would prefer to discuss this confidentially, please email [email protected](Americas), [email protected](Europe, the Middle East and Africa), or [email protected](Asia-Pacific), based on the region you are submitting an application for.

Responsibilities

• Developing and maintaining the entire DevOps pipelines.

• Coordinate with the stakeholders from requirements gathering until successful implementation DevOps pipeline on boarding.

• Work with the vendors and for internal platforms to setup centralized DevOps solutions considering market best practice, Industry standard and ease of support.

• Work with the vendors and for internal platforms to upgrade the DevOps tools farm and integrating with tools.

• Lead analysis and resolution of root cause for Test Orchestration / Environment related issues

• Ability to multitask and work in a fast-paced, collaborative team environment.

• Excellent written and oral communication skills; writing, publishing and conference-level presentation skills

• Stays current with industry trends and leads development of key DevOps, Runtime, and Operational innovation platforms.

Skills/Requirement

• Deep technical background, with hands-on experience in supporting CI/CD pipelines (Bitbucket, Jenkins, Artifactory, Sonar, Veracode for SAST, JIRA and Confluence).

• Hands on experience building CI/CD pipelines orchestration by Jenkins, GitLab CI, GitHub Actions or similar tools is a must-have.

• Skill to containerize a application and good if Kubernetes

• Good Experience on OpenShift or AWS

• Prior technical background on different build and branching strategies.

• Deep technical background on Kubernetes deployment process.

• Good knowledge on maintaining/deploying secrets in Kubernetes.

• Prior working experience in setting up Jira workflow.

• Strong hands-on experience on Shell or Groovy scripting.

• Prior experience is customizing JIRA and Setting up confluence spaces.

• Prior hand-on experience in setting up CI/CD pipeline as a centralized solution.

• Hand on experience in setting up DevOps governance, Security standards and audit requirements.

• Prior experience in setting up DevOps pipeline in internal and external cloud offerings.

• Experience with continuous testing, techniques and tools (Junit, Sonar Cube, Veracode etc.)

• Technical exposure of automation accomplished with advanced Python, Chef, Ruby and PowerShell

Situated in the heart of Singapore's Central Business District, Rakuten Asia Pte. Ltd. is Rakuten's Asia Regional headquarters. Established in August 2012 as part of Rakuten's global expansion strategy, Rakuten Asia comprises various businesses that provide essential value-added services to Rakuten's global ecosystem. Through advertisement product development, product strategy, and data management, among others, Rakuten Asia is strengthening Rakuten Group's core competencies to take the lead in an increasingly digitalized world.

Rakuten Group, Inc. is a global leader in internet services that empower individuals, communities, businesses, and society. Founded in Tokyo in 1997 as an online marketplace, Rakuten has expanded to offer services in e-commerce, fintech, digital content, and communications to approximately 1.7 billion members around the world. The Rakuten Group has nearly 32,000 employees and operations in 30 countries and regions. For more information visit https://global.rakuten.com/corp/

As an IT Support Specialist, the incumbent will be part of our in-house IT team who will be responsible in performing endpoint device deployment and management. The incumbent will also support the Regional and Global IT team in any projects and assignments as required.

Responsibilities:

• Perform Endpoint device deployment and management.
• Perform Endpoint support for members who work in the office or work remotely.
• Perform system administration and management.
• Assist in server administration and daily maintenance.
• Monitor and maintenance of desktops, servers, network devices and peripherals.
• Perform system maintenance and upgrades.
• Perform Server Room routine health checks and regular maintenance.
• Participate in problem management; assist with regular inspection and maintenance of IT asset management, information systems and equipment.
• Perform troubleshooting to diagnose and resolve problems (debug, repair, mitigate, replace,).
• Responsible for the implementation of application systems and IT infrastructure according to daily maintenance, changes or project needs.
• Working with the Regional IT team and Global IT team for any projects and assignments as required.
• Undertake ad-hoc IT-related tasks as required.

Requirement:

• Higher Diploma or above, major in computer science and technology or related fields.
• Degree, major in computer science and technology will be an advantage.
• Professional qualification (ITIL and PMP) will be an advantage.
• At least 3 years’ experience in IT support for desk side and server side.
• Working experience in medium-sized enterprises or cross-regional group companies is preferred.
• Familiar with desktop operating systems, Microsoft Office and other software, basic knowledge of application systems, databases, servers, and networks.
• Good customer service awareness, communication skills and teamwork skills.
• Strong problem-solving and learning ability.
• Ability to be a self-starter and self-paced.
• Capable of working independently with less supervision.
• Willing to work in a fast-paced environment.

Please be informed that this is a 1-year contract position. (Subject to conversion)

Rakuten is an equal opportunities employer and welcomes applications regardless of sex, marital status, ethnic origin, sexual orientation, religious belief, or age.

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are looking to hire an Infrastructure Project Manager to drive IT infrastructure projects for our client in Singapore which is a top global investment bank. The incumbent should have past exposure / background driving infrastructure projects in a bank / financial institution.

Job Description:

• PM experience in managing large scale projects for technology infrastructure services (such as datacenter / networking) in the banking / financial domain.
• Experience in managing project budgets with good understanding of P&L, Cash Flow forecasting and resource cost management.
• Possess past hands-on infrastructure experience such as server building, cabling, procurement, network switching, firewall configuration, racking, etc.
• Experience in managing senior stakeholders with good communication skills.
• Lead, manage and implement projects to ensure the timeliness and quality of deliverables.
• Assist with regulatory / compliance requirements and business needs relating to the project.
• Support management of project budget and approvals using approved templates.
• Assessment of infrastructure requirements dependencies, constraints, and migration strategies working with the various technology SME’s.
• Maintaining good relationship with stakeholders, users, and vendors, etc.
• Support project processes, documentation, progress reporting, status meeting and escalation effectively.
• Identification of resources needed and working with various technology departments to assign individual roles & responsibilities.
• Facilitate meetings with stakeholders regularly and produce status update reports and minutes as required.
• Support corporate workplace driven weekend change events.

• Designing, developing, testing, and enhancing frontend products and upgrades.
• Incorporating blockchain technology best practices and security measures.
• Working with the team to create scalable blockchain solutions.
• Partnering with cross-functional teams for comprehensive product development.
• Contributing to product planning and shaping technical roadmaps.

Requirements:

• Degree in Computer Science or Engineering or Information Technology or similar discipline
• At least 10 year of experience in building responsive/adaptive web applications with JavaScript/Typescript or other related languages
• Deep understanding of blockchain technology, including Ethereum, Bitcoin, Solana, and L2 networks, etc.
• Experience with writing, developing and implementing with GraphQL.
• Excellent analytical and problem-solving ability, and good team spirit.
• Experience with defining and delivering scalable frontend architectures.
• Proficiency in both spoken and written English and Mandarin

What do we provide:

• Competitive salary + bonuses
• Medical insurance package and various support, including Annual Leaves and Sick Leaves
• We provide you with assistance, opportunities for skill development, mentoring, and training programs to help you succeed
• Global working environment: Advance your career by interacting with individuals from various backgrounds, cultures, and nations
• Flat organizational structure that encourages open communication and teamwork

If this sounds interesting to you, apply to find out more!

About Us:
Join an innovative Technology & Transformation Consulting firm dedicated to solving customer challenges through a unique SME lead & more human approach. At Org, we specialise in guiding businesses through digital transformation journeys, optimising finance operations, enhancing business systems, and building resilient digital ecosystems. Our team of SMEs is committed to delivering impactful solutions that empower businesses to thrive in an ever-evolving digital landscape.

The Role:
We are seeking a dynamic and results-driven Business Development Manager to join our team. In this role, you will be instrumental in driving growth and expanding our customer engagements in the areas of digital transformation, organisational effectiveness, finance optimisation, business systems, artificial intelligence, cyber and digital ecosystems. Your expertise in business development coupled with your deep understanding of technology and transformation will be key in identifying opportunities, nurturing relationships, and delivering value to our clients.
Key Responsibilities:

• Develop and execute strategic business development plans to drive revenue growth in target areas.
• Identify and cultivate relationships with key decision-makers and influencers within target organisations.
• Lead the end-to-end sales process, from prospecting and lead generation to contract negotiation and closure.
• Collaborate with internal teams to develop tailored solutions that address clients' unique challenges and objectives.
• Stay abreast of industry trends, emerging technologies, and market dynamics to identify new business opportunities.
• Represent Org at industry events, conferences, and networking functions to promote our services and build brand awareness.
• Track and report on sales performance metrics, providing regular updates to senior management.

Qualifications:

• Bachelor's degree in business, marketing, or a related field
• Proven track record of success in business development or sales roles within the technology or consulting industry.
• Strong understanding of a technology domain and transformation
• Excellent communication, negotiation, and presentation skills.
• Ability to build and maintain relationships with clients and internal stakeholders.
• Strategic thinker with the ability to identify and capitalise on market opportunities.
• Results-oriented mindset with a focus on driving revenue growth and achieving targets.

Why Join Us:

• Opportunity to work with a talented team of professionals dedicated to solving customer challenges
• Competitive salary and performance-based incentives.
• Collaborative and supportive work environment that values diversity and inclusion.
• Opportunity to make a meaningful impact by helping clients navigate digital transformation challenges and achieve business success.

Are you ready to unleash your potential?

At Deloitte, our purpose is to make an impact that matters for our clients, our people, and the communities we serve.

We believe we have a responsibility to be a force for good, and WorldImpact is our portfolio of initiatives focused on making a tangible impact on society’s biggest challenges and creating a better future. We strive to advise clients on how to deliver purpose-led growth and embed more equitable, inclusive as well as sustainable business practices.

Hence, we seek talented individuals driven to excel and innovate, working together to achieve our shared goals.

We are committed to creating positive work experiences that foster a culture of respect and inclusion, where diverse perspectives are celebrated, and everyone is recognised for their contributions.

Ready to unleash your potential with us? Join the winning team now!

Work you will do:

This role sits within the SAP team of Deloitte Southeast Asia, which encompasses the SAP Module solutions respectively. As a leader of this group, you will drive the growth of our SAP business in the region and be responsible for the creation, sale and delivery of SAP solutions: Functional and Technical Design, SAP Application & Systems Development, SAP Business Transformation, etc.

• Engage clients in workshops and interviews to analyze process and reporting requirements.
• Advise clients on industry/ cross-industry leading practices. Advise clients on SAP recommended processes and functions.
• Design target state SAP solutions for clients. Influence clients’ thinking in adopting leading/ standard practices while developing target state.
• Analyze application landscape to design interfaces to SAP solution.
• Perform SAP configuration and tests. Develop specifications for development of forms/ reports/ interfaces.
• Lead the consultant and client teams through the implementation cycle including planning and execution of testing, migration and cutover.
• Support change management execution by developing training material, delivering training and supporting users post cutover.
• Develop relationships with internal and external stakeholders.

Your role as a leader

At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We expect our people to embrace and live our purpose and shared values, challenging themselves every day to identify issues that are most important to our clients, our people and the communities, and to make an impact that matters. In addition to living our purpose, Managers across our Firm are expected to:

• Understand the goals of Deloitte, align our people to these objectives by setting clear priorities and direction by establishing a positive relationship with senior stakeholders.
• Influence teams, and individuals positively. Lead by example and provide equal opportunity for people to grow, develop and succeed.
• Delivers exceptional client service. Maximizes results and drives high performance from people while fostering collaboration across businesses and geographies.
• Manage diverse teams within a highly inclusive team culture where people are respected and valued for their contribution.
• Develop high-performing teams through challenging and meaningful opportunities and recognize them for the impact that they make.

Enough about us, let's talk about you. If you are someone with:

• A good honors Degree, preferably at postgraduate level, in Information Technology, Business Information Systems, Business, Engineering, Mathematics or related disciplines.
• Manager will require a minimum of 10 years of experience in SAP Technical (ABAP, integration, BTP), and involved in at least 5 end to end full life cycle of SAP implementations and team leading experience.
• Experience/exposure with SAP S/4 HANA migration is a must.
• Fit-gap analysis for technical areas for upgrade/migration projects.
• Plan and tasks allocations to the team, quality check and monitoring of development progress to ensure technical delivery on time.
• Demonstrated success in multi-cultural work environment.
• Sound understanding of business process, industry nuances and leading practices in area of focus
• Ability to facilitate effective workshops to lead target state design.
• Ability to lead teams.
• Demonstrated excellence in conceiving and executing SAP solution.
• Broad understanding of SAP design. Appreciation of digital enterprise and emerging technologies
• Sound business acumen, teamwork and leadership qualities.
• Willingness to work outside of office base and most of all…
• An appreciation of the consulting lifestyle and ability to travel (both locally and abroad) is a pre-requisite to fit to our short-term and long-term project assignment.

Next Steps

So what are you waiting for? Join the winning team now.

Due to volume of applications, we regret only shortlisted candidates will be notified.

Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website.

We are seeking to employ 2 positions of Tender QS & Project QS to join our growing & expanding team. We are mainly involve in construction projects in signage trade. Our projects range from residential, commericial, healthcare etc.

Job responsiblities (Project QS)

• To update monthly claims and substantiate to consultants for payment certitification
• To follow up and preapre for final account to wrap up completed projects.
• To submit VO cost and substantiate for claims purposes.

Job Responsiblities (Tender)

• To assist prepare BQ, taking off qtys from drawings to prepare for cost submissions.
• To prepare clarifications to consultants.
• To keep records of all tender corrigededum, tender replies.
• To assist prepare all tender documents such as track records, certificates, resume etc for submission.
• To prepare official quotation and or Request for quotation from suppliers.

Job Responsibilities

• Ability to work independently and meet datelines.
• To maintain neat & proper filing record is essential.
• Procificient in ms office (Especially ms excel)
• Assist to perform some admin duties such as answer phone calls, prepare quotations.

Interested applicants are welcome to whatsapp cv to 90097956 or 983672222 or email to us.

Position available is IMMEDIATE.

Singapore – Consultant – Technology – SAP PP/QM

Are you ready to unleash your potential?

At Deloitte, our purpose is to make an impact that matters for our clients, our people, and the communities we serve.

We believe we have a responsibility to be a force for good, and WorldImpact is our portfolio of initiatives focused on making a tangible impact on society’s biggest challenges and creating a better future. We strive to advise clients on how to deliver purpose-led growth and embed more equitable, inclusive as well as sustainable business practices.

Hence, we seek talented individuals driven to excel and innovate, working together to achieve our shared goals.

We are committed to creating positive work experiences that foster a culture of respect and inclusion, where diverse perspectives are celebrated, and everyone is recognised for their contributions.

Ready to unleash your potential with us? Join the winning team now!

Work you will do:

This role sits within the SAP team of Deloitte Southeast Asia, which encompasses the SAP Module solutions respectively. As a leader of this group, you will drive the growth of our SAP business in the region and be responsible for the creation, sale and delivery of SAP solutions: Functional and Technical Design, SAP Application & Systems Development, SAP Business Transformation, etc.

· Engage clients in workshops and interviews to analyze process and reporting requirements.

· Advise clients on industry/ cross-industry leading practices. Advise clients on SAP recommended processes and functions.

· Design target state SAP solutions for clients. Influence clients’ thinking in adopting leading/ standard practices while developing target state.

· Analyze application landscape to design interfaces to SAP solution.

· Perform SAP configuration and tests. Develop specifications for development of forms/ reports/ interfaces.

· Lead the consultant and client teams through the implementation cycle including planning and execution of testing, migration and cutover.

· Support change management execution by developing training material, delivering training and supporting users post cutover.

· Develop relationships with internal and external stakeholders.

Enough about us, let's talk about you. If you are someone with:

• A good honors Degree, preferably at postgraduate level, in Information Technology, Business Information Systems, Business, Engineering, Mathematics or related disciplines.
• Consultant will require a minimum of 5 years of experience in SAP PP/QM Module, completed at least 3 to 4 end to end full life cycle of SAP PP/QM Module implementations. Also have some team leading experiences would be advantageous.
• Experience in SAP S/4 HANA is required.
• Experience in SAP S/4 HANA migration is a plus.
• Demonstrated success in multi-cultural work environment.
• Sound understanding of business process, industry nuances and leading practices in area of focus.
• Ability to facilitate effective workshops to lead target state design.
• Ability to lead teams.
• Demonstrated excellence in conceiving and executing SAP solution.
• Broad understanding of SAP design. Appreciation of digital enterprise and emerging technologies.
• Sound business acumen, teamwork and leadership qualities.
• Willingness to work outside of office base and most of all…
• An appreciation of the consulting lifestyle and ability to travel (both locally and abroad) is a pre-requisite to fit to our short-term and long-term project assignment.

Next Steps

So what are you waiting for? Join the winning team now.

Due to volume of applications, we regret only shortlisted candidates will be notified.

Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website.

• Minimum 8 years of experienc ein Azure Cloud
• Good hands-on experience in Azure Synapse environment able to develop code / build pipelines.
• Require Data Modeling expert, with detailed understanding and prior experience of EDW tables, Database scheme and EDW data dictionary.
• Study, analyze and understand business requirements in context to Azure Synapse Analytics
• Design and map data to shift raw data into target storage.
• Spot key performance indicators with apt objectives
• Analyze pervious and present data for better decision making.
• Hand on experience on configuring and defining advance threat management, antispam, antiphishing and impersonation with EOP
• Incident, change and problem management with high quality and provide service improvement plans
• Hands on experience on OneDrive, and other office 365 suites to configure and administer according the requirements
• Configure and control, external sharing and access with right RBAC of the office 365 suite
• Good knowledge on AD Connect, ADFS, AD and Azure AD and tools associated with administration of O365

Established signage company requires a design coordinator for various project site. Our projects ranging are residential, commericial, industrial etc..

Job Requirements

• Architectectural background with detailing knowledge
• Able to do hand sketch to convey ideals to clients & in house designer to prepare drawings.
• Oversees projects site on initial stage to clear shop drawings design.
• No prior background in signage are welcome to apply as training will be provided.

Job Responsiblities

• Require to multi task various sites and push projects for approval
• close monitoring of projects site assigned
• work closely with factory production, in-house designer, site coordinators and clients on site

Interested applicants are welcome to apply, please whatsapp to 90097956 CV.

Singapore – Senior Consultant – Technology – SAP Basis

Are you ready to unleash your potential?

At Deloitte, our purpose is to make an impact that matters for our clients, our people, and the communities we serve.

We believe we have a responsibility to be a force for good, and WorldImpact is our portfolio of initiatives focused on making a tangible impact on society’s biggest challenges and creating a better future. We strive to advise clients on how to deliver purpose-led growth and embed more equitable, inclusive as well as sustainable business practices.

Hence, we seek talented individuals driven to excel and innovate, working together to achieve our shared goals.

We are committed to creating positive work experiences that foster a culture of respect and inclusion, where diverse perspectives are celebrated, and everyone is recognised for their contributions.

Ready to unleash your potential with us? Join the winning team now!

Work you will do

This role sits within the SAP team of Deloitte Southeast Asia, which encompasses the SAP Module solutions respectively. As a leader of this group, you will drive the growth of our SAP business in the region and be responsible for the creation, sale and delivery of SAP solutions: Functional and Technical Design, SAP Application & Systems Development, SAP Business Transformation, etc.

• Engage clients in workshops and interviews to analyze process and reporting requirements.
• Advise clients on industry/ cross-industry leading practices. Advise clients on SAP recommended processes and functions.
• Design target state SAP solutions for clients. Influence clients’ thinking in adopting leading/ standard practices while developing target state.
• Analyze application landscape to design interfaces to SAP solution.
• Perform SAP configuration and tests. Develop specifications for development of forms/ reports/ interfaces.
• Lead the consultant and client teams through the implementation cycle including planning and execution of testing, migration and cutover.
• Support change management execution by developing training material, delivering training and supporting users post cutover.
• Develop relationships with internal and external stakeholders.
• Co-ordination and work with hardware and platform vendors in provisioning the systems.
• Authorisation and profile setup.
• Brownfield upgrade to S4 HANA system.

Enough about us, let's talk about you. If you are someone with:

• A good honors Degree, preferably in Information Technology, Business Information Systems, Business, Engineering, Mathematics or related disciplines.
• Senior Consultants will require a minimum of 10 years of experience in SAP Basis Module, completed at least an 4 to 5 end to end full life cycle of SAP Basis Module implementations. Also have some team leading experiences would be a plus.
• Brownfield upgrade to S/4 HANA is required.
• Access and authorisation.
• Experience in SAP RISE preferred.
• Has experience in SAP S/4 HANA would be a plus.
• Demonstrated success in multi-cultural work environment.
• Sound understanding of business process, industry nuances and leading practices in area of focus.
• Ability to facilitate effective workshops to lead target state design.
• Ability to lead teams.
• Demonstrated excellence in conceiving and executing SAP solution.
• Broad understanding of SAP design. Appreciation of digital enterprise and emerging technologies.
• Sound business acumen, teamwork and leadership qualities.
• Willingness to work outside of office base and most of all…
• An appreciation of the consulting lifestyle and ability to travel (both locally and abroad) is a pre-requisite to fit to our short-term and long-term project assignment.

Next Steps

So what are you waiting for? Join the winning team now.

Due to volume of applications, we regret only shortlisted candidates will be notified.

Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website.

Singapore – Consultant – Technology – SAP BTP Lead

Are you ready to unleash your potential?

At Deloitte, our purpose is to make an impact that matters for our clients, our people, and the communities we serve.

We believe we have a responsibility to be a force for good, and WorldImpact is our portfolio of initiatives focused on making a tangible impact on society’s biggest challenges and creating a better future. We strive to advise clients on how to deliver purpose-led growth and embed more equitable, inclusive as well as sustainable business practices.

Hence, we seek talented individuals driven to excel and innovate, working together to achieve our shared goals.

We are committed to creating positive work experiences that foster a culture of respect and inclusion, where diverse perspectives are celebrated, and everyone is recognised for their contributions.

Ready to unleash your potential with us? Join the winning team now!

Work you will do:

This role sits within the SAP team of Deloitte Southeast Asia, which encompasses the SAP Module solutions respectively. As a leader of this group, you will drive the growth of our SAP business in the region and be responsible for the creation, sale and delivery of SAP solutions: Functional and Technical Design, SAP Application & Systems Development, SAP Business Transformation, etc.

· Engage clients in workshops and interviews to analyze process and reporting requirements.

· Advise clients on industry/ cross-industry leading practices. Advise clients on SAP recommended processes and functions.

· Design target state SAP solutions for clients. Influence clients’ thinking in adopting leading/ standard practices while developing target state.

· Analyze application landscape to design interfaces to SAP solution.

· Perform SAP configuration and tests. Develop specifications for development of forms/ reports/ interfaces.

· Lead the consultant and client teams through the implementation cycle including planning and execution of testing, migration and cutover.

· Support change management execution by developing training material, delivering training and supporting users post cutover.

· Develop relationships with internal and external stakeholders.

Enough about us, let's talk about you. If you are someone with:

· A good honors Degree, preferably at postgraduate level, in Information Technology, Business Information Systems, Business, Engineering, Mathematics or related disciplines.

· Consultants will require a minimum of 5 years of experience in SAP BTP Module, completed at least 3 to 4 end to end full life cycle of SAP BTP Module implementations. Also have some team leading experiences would be advantageous.

· Has experience in SAP S/4 HANA would be a plus.

· Experience in Fit-gap analysis for BTP migration required.

· PI/PO to BTP migration experience is a must.

· Demonstrated success in multi-cultural work environment.

· Sound understanding of business process, industry nuances and leading practices in area of focus.

· Ability to facilitate effective workshops to lead target state design.

· Ability to lead teams.

· Demonstrated excellence in conceiving and executing SAP solution.

· Broad understanding of SAP design. Appreciation of digital enterprise and emerging technologies.

· Sound business acumen, teamwork and leadership qualities.

· Willingness to work outside of office base and most of all…

· An appreciation of the consulting lifestyle and ability to travel (both locally and abroad) is a pre-requisite to fit to our short-term and long-term project assignment.

Next Steps

So what are you waiting for? Join the winning team now.

Due to volume of applications, we regret only shortlisted candidates will be notified.

Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website.

As a Cyber Security Consultant at Pepper Internet , you will be responsible for assessing, implementing, and maintaining security measures to protect our clients' digital assets. You will work closely with clients to understand their security needs, identify vulnerabilities, and develop customized solutions to mitigate risks. Additionally, you will provide guidance and support to our clients in implementing industry best practices for cyber security.

Responsibilities:

• Conduct comprehensive security assessments of clients' IT infrastructure, including networks, systems, and applications.
• Identify vulnerabilities and potential security risks and provide recommendations for remediation.
• Develop and implement customized security solutions to meet clients' specific needs.
• Configure and deploy security tools and technologies, such as firewalls, intrusion detection/prevention systems, and antivirus software.
• Conduct security awareness training sessions for clients' employees to educate them about cyber threats and best practices for maintaining security.
• Monitor clients' systems for security breaches and respond promptly to incidents.
• Stay up-to-date on the latest cyber security trends, threats, and technologies.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or related field.
• At least 3-5 years of experience in cyber security, preferably in a consulting role.
• Strong knowledge of network security principles and protocols.
• Experience with security assessment tools and techniques.
• Proficiency in programming languages such as Python, Java, or C++.
• Excellent communication and interpersonal skills.
• Relevant certifications such as CISSP, CISM, or CEH are a plus.

Benefits:

• Competitive salary
• Health insurance
• Professional development opportunities

In Aperio Technology Solutions, our commitment to how we serve our customers and our breadth of experience and knowledge enables us to better secure customers’ environments, helping customers enhance their overall IT infrastructure, security, and support.

Key Responsibilities:

• We’re looking for a dedicated account manager to maintain our clients’ accounts and new business development.
• You will act as the main point of contact for allocated clients.
• Our ideal candidate should have a passion for providing exceptional customer service.
• Applicant should also be comfortable working with spreadsheets, invoicing, and other organizational software.
• The account manager must be able to clearly articulate capabilities and service value to customers.
• The account manager will partner with the recruitment team to manage successful sales pursuits.
• Act as the main point of contact in all matters relating to client concerns and needs.
• Build and strengthen client relationships to achieve long-term partnerships
• Maintain accurate client records, keeping track of any contract updates and renewals.
• Work with sales team to develop tactical plans and ensure KPIs are being met
• Develop a thorough understanding of our products and service offerings to better upsell and cross-sell to existing and new clients.

Requirements:

• Proven experience in sales, with a demonstrated ability to be tech-savvy or a strong propensity towards technology.
• Excellent communication, negotiation, and presentation skills.
• Ability to manage multiple projects while paying strict attention to detail.
• Diploma or degree in Business Administration, Sales, or relevant field. Tech background is not mandatory but advantageous.

Job Highlights:

• Stimulating working environments.
• Career Progression and Growth Opportunities.
• International mobility.
• Opportunities for enhanced learning.

At Klook, we love creating moments of joy. Our platform connects people around the world with experiences that bring a smile to their faces, at a touch of a button. We are a global team of diverse Klookers who push boundaries every day, learn fast with feedback and take ownership to drive the change we want to see. Together, we help each other make the world a more joyful place. Up for the challenge? Join us today!

What you’ll do:​

• Partner with non-technical stakeholders to understand their analytical needs, help confirm data metrics and build data frame by asking the right questions, document and prioritize requirements
• Design, write and support extract, transform, and load (ETL) processes of user tracking data (e.g. customer lifecycle, segmentation and migration), deliver insightful data findings for business success
• Interpret results using a variety of techniques, ranging from simple data aggregation via statistical analysis to complex data mining
• Support gathering of additional data for ad-hoc analysis as needed
• Recommend different ways to constantly improve data reliability, efficiency, and quality

What you’ll need:

• BS/MS or higher degree in mathematics, computer science or other technical/quantitative discipline
• Proficient with database management and analytic tools and languages supporting data analysis and reporting - SQL, Python, R, and Excel
• Experience with BI tools such as Tableau / Power BI
• Excellent verbal and written communication skills, including the ability to communicate complex data findings in a structured and clear manner to a non-technical audience
• Self-starter and entrepreneurial spirit with hands-on approach towards business

Key Responsibilities:

Risk Assessment and Strategy: Develop and refine risk assessment strategies to identify and evaluate potential risks associated with online transactions and operations. Collaborate with cross-functional teams to establish risk thresholds and guidelines.

Transaction Monitoring: Oversee the real-time monitoring of transactions for suspicious activities, including chargebacks, fraudulent orders, and payment disputes. Implement tools and systems for early detection of potential risks.

Fraud Prevention: Create and maintain fraud prevention programs and protocols, including fraud detection algorithms, user authentication processes, and order verification procedures.

Data Analysis: Utilize data analytics and reporting tools to track key performance indicators (KPIs) related to risk management. Analyze trends, patterns, and anomalies to identify potential risks and opportunities for improvement.

Team Leadership: Manage and lead a team of risk analysts and investigators. Provide guidance, training, and mentorship to ensure the team is equipped to handle risk-related challenges effectively.

Incident Response: Develop and maintain incident response plans to address security breaches or fraudulent activities swiftly. Coordinate with legal and security teams when necessary.

Policy and Procedure Development: Develop, document, and update risk management policies, procedures, and guidelines to ensure compliance with industry standards and regulations.

Vendor Management: Collaborate with third-party vendors and service providers to implement fraud prevention tools and services. Evaluate vendor performance regularly.

Continuous Improvement: Identify areas for process improvement and automation within the risk operations function. Implement best practices to enhance efficiency and effectiveness.

Reporting and Communication: Prepare and present regular reports on risk management activities to senior management and stakeholders. Communicate risk-related issues and recommendations clearly and concisely.

Qualifications:

• Bachelor's degree in Business, Finance, or a related field (Master's degree preferred).
• Proven experience in ecommerce risk management, fraud prevention, or related roles.
• Strong analytical skills with the ability to interpret complex data sets.
• Familiarity with risk management software, tools, and technologies.
• Excellent leadership and team management abilities.
• Knowledge of ecommerce platforms, payment processing, and industry best practices.
• Strong communication and interpersonal skills.
• Detail-oriented and able to work in a fast-paced environment.
• Certification in risk management or fraud prevention (e.g., Certified Fraud Examiner) is a plus.