Job Purpose

To support development and implementation of sourcing and procurement strategies for support unit.

Responsibilities

• Support development and implementation of sourcing and procurement strategies, including Category Management Plans where applicable
• Lead sourcing activities in relation to category and stakeholder requirements
• Develop content management strategy for designated categories
• To manage the procurement of hardware, software and services in support for IT (Information Technology) and OT (Operation Technology)
• To manage procurement of assigned categories (inventory, non-inventory and services) as required in support of the business unit
• To act as the business partner for the Project business unit by understanding needs and ensure their requirements are reflected in tenders
• To develop system support requirements and tools in support of vendor and contract management.
• Conduct and report on analysis of expected vs. actual outcomes ensuring service levels are met and assisting the business in ensuring service level issues are remediated.

Qualifications & Work Experience

• Degree in an Computer Science, Information Systems, Software Engineering discipline or relevant field. Relevant logistics or procurement certification is an advantage.
• 3-4 years related experience in an IT / Procurement Sourcing role.
• Fresh graduates are welcome to apply.
• Work experience in the public transport industry would be an advantage.
• Experience with contractual law, international trade law, financial institution regulatory requirements and risk management expectations related to outsourcing and vendor management is an advantage.
• Extensive data analytics (Excel, PowerBi, Python, tableau or equivalent, preferably with course certification) and strong mathematical abilities is an advantage.

Skills

• Ariba, SAP knowledge (MM modules) is an advantage.
• Ability to accurately read, interpret, develop and negotiate IT Procurement deals.
• Expert negotiation/influencing skills with demonstrated ability to influence negotiated outcomes required.
• Strong analytical and problem solving skills grounded in continuous quality improvement required.
• Proven ability to plan and perform and have been involved in technical work presenting new or regularly changing problems, work from broad instruction, deal with complex factors not easily evaluated.
• Excellent interpersonal skills with proven ability to develop and maintain effective vendor, business partner, and regulatory relationships, influence decisions and collaborate effectively across the organization required.
• Proven ability to review, monitor, and recommend amendments to contracts and implement business processes to manage against contractual obligations required.

We regret to inform that only shortlisted candidates will be contacted.

Technology Manager

About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centres. Our 506,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com.

About the function

Technology Strategy & Advisory (TS&A) helps shape, architect and deliver exceptional value from technology for our clients. TS&A operates at the intersection of industries, platforms, cloud, data and AI. Our team of technology strategists, enterprise architects and transformation excellence practitioners work with chief information, technology, and data officers on how they can best use technology and innovation to reinvent their business.

Key Responsibilities:

• Shape the role of technology in business strategies through the assessment of current technology footprint.
• Drive strategic opportunities to incorporate innovative technology solutions into business transformations.
• Identify and prioritize opportunities based on a detailed assessment of the current technology landscape, requirements, and company's overall strategic vision.
• Develop operating model and business case to incorporate technology components.
• Create thought leadership that presents insight, knowledge, guidance, and recommendations on market-relevant technology.

Requirements:

• Experience in developing business, technology, or functional strategies to drive transformative solutions.
• Knowledge of operating model development, industry insights, cloud strategy & insights and Value architecture & realization
• Excellent analytical and problem-solving skills.
• Effective communication and collaboration abilities.
• This role demands a blend of technical expertise, strategic thinking, and the ability to work collaboratively to deliver Tech Strategy & Transformation solutions that drive business success

Why join us?

You will have opportunities to hone your functional skills and expertise in an area of specialization. We offer a variety of formal and informal training programs at every level to help you acquire and build specialized skills faster. Learning takes place both on the job and through formal training conducted online, in the classroom, or collaboration with teammates. The sheer variety of work we do, and the experience it offers, provide an unbeatable platform from which to build a career.

Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.

• Provide Service Operations support to internal and external customers in accordance with the terms of the customer contract and Service Level Agreements (SLAs)
• Ensure the correct functioning and maintenance of all internal and external systems and products serviced by Service Operations
• When required, act as the customer SPOC and coordinate the scheduling of intervention with Customer's, internal resolver groups, and the Service Desk ensuring the highest level of customer services and communications are maintained to resolve the fault and incident within the prescribed SLA.
• Carry out incident and problem management support to the highest standards and co-ordinate the resolution with the appropriate resolver groups
• Ensure shortest restoral times possible, initiating the timely escalations to specialized resolver groups inside and outside SITA, according to the customer contracts, SLAs and monitoring requirements
• To ensure the Service Operations team adheres to the highest working standards for all incidents and problems by providing guidance, support and direct management.
• Proactively detect problems related to service and infrastructure operations and delivery services, conduct diagnostics and provide service request ownership to ensure resolution of customer problems
• Support the senior team members in the management, reporting, and coordination of day-day tasks during the absence of the Lead Engineer
• Adhere to installation guidelines and industry best practices in order to deliver quality service and infrastructure operations
• Use the appropriate tools and equipment to perform the installation, intervention, and repairs in accordance with Service Operations and Delivery guidelines and instructions where provided
• Report and escalate to the next level those problems which cannot be fixed
• Carry out preventive and proactive maintenance of equipment and monitoring of systems and services in accordance with agreed schedules and customer expectations
• Perform Change Management, Configurations, Design and Implementation of the supported Product & Systems
• Manage local suppliers in the provision of services for the SITA Service Operations centres and report on services provided to management.
• Conducts the analysis, definition, documentation and testing of application & systems enhancements
• To provide onsite support to Users during the cutover of the services
• Continuously identify and document lessons learnt, known errors and operational knowledge for improved services
• When/where required, be contactable for escalations and support, on and on-call standby basis
• When/where required, perform assigned tasks on 12 x 7 shifts basis.

Who you are

• Degree or equivalent Diploma / Certificate in Computer Science, Electronic Engineering or equivalent
• Minimum 8 years experience in the network, and/or application/system support domain.
• Must have dealt directly with external customers delivering to SLAs.
• Exposure to ITIL and IT/network components and principles
• Demonstrated maturity in handling complex customer issues and demanding customers
• Ability to coach new joiners and to facilitate their integration into the team
• Knowledge of Airline and CAA customers use of ACM applications
• Ability to organize the activity of a team and to take ownership of issues until resolution

ROOTCLOUD TECHNOLOGY has been listed in the Ministry of Industry and Information Technology's "Cross-Industry and Cross-Field Industrial Internet Platform" list for five consecutive years, and has been listed in Gartner's "Global Industrial Internet Platform Magic Quadrant" for four consecutive years, ranking first in China.

Based on the core capabilities of the industrial internet operating system, the company has developed a series of plug-and-play products around industrial data intelligence, covering all aspects of data collection, data calculation, multi-dimensional display, analysis and application, and performance loop closure.

To date, the ROOTCLOUD platform supports over 1,100 industrial protocols，connects more than 1.2 million high-value industrial devices, and has device types exceeding 5,000. It has linked industrial assets worth over 100 billion yuan. It has provided diverse industrial internet services to more than 1,000 enterprises in over 30 industries, including equipment manufacturing, steel smelting, automobile manufacturing and spare parts.

Roles & Responsibilities:

1. Strategic Vision and Leadership:Develop and implement the company's vision and strategy.
   Lead the company towards achieving its goals and objectives.
   Ensure alignment of the company's strategy with industry trends and market opportunities.
   
2. Operational Management:Oversee day-to-day operations and ensure efficiency and effectiveness.
   Drive operational excellence and continuous improvement across all functions.
   Ensure that the company's industrial internet platform and products are delivered with high quality.
   
3. Financial Oversight:Manage the company’s financial performance and ensure profitability.
   Oversee budgeting, financial planning, and analysis.
   Ensure sound financial practices and compliance with legal and regulatory requirements.
   
4. Business Development and Partnerships:Identify and pursue new business opportunities and markets.
   Build and maintain relationships with key stakeholders, including clients, partners, and investors.
   Represent the company at industry events and conferences.
   
5. Innovation and Product Development:Drive innovation in industrial data intelligence and related technologies.
   Oversee the development of new products and services.
   Ensure the company's products remain competitive and meet customer needs.
   
6. Team Leadership and Development:Build and lead a high-performing executive team.
   Foster a positive and inclusive company culture.
   Promote professional development and growth within the company.

Qualifications:

• Experience:Extensive experience in a senior leadership role, preferably within the industrial internet, technology, or manufacturing sectors.
  Proven track record of successfully leading and scaling a technology-driven company.
  Experience in managing large-scale operations and diverse teams.
  
• Technical Expertise:Deep understanding of industrial internet platforms and related technologies.
  Experience with data intelligence, industrial protocols, and IoT devices.
  Knowledge of product development lifecycle and innovation processes.
  
• Skills and Competencies:Strong strategic thinking and problem-solving skills.
  Excellent financial acumen and business management skills.
  Exceptional communication, negotiation, and interpersonal skills.
  Ability to build and maintain strong relationships with stakeholders.
  Demonstrated ability to drive change and lead a company through growth phases.

Ant Group traces its roots back to Alipay, which was established in 2004. Today, we are a world-leading internet open platform. Through technological innovation, we support our partners to enable inclusive, convenient digital life and digital financial services for consumers and SMEs (small and micro-sized enterprises). We offer a wide range of digital financial services, including digital payments and digital banking.

Ant's International Business Group adheres to high standards in data security and privacy protection. We are progressively leveraging and optimizing privacy-enhancing technologies (PETs) such as Multi-Party Computation (MPC), Private Set Intersection (PSI), Zero-Knowledge Proofs(ZKP), Homomorphic Encryption(HE), Public Key Cryptography (PKC), Federated Learning （FL） and Differential Privacy(DP) across various business scenarios. We aim to establish a shared, collaborative, and mutually beneficial ecosystem with regulatory authorities and institutions in different countries while continuing to unlock the value of data.

We are looking for an experienced PETs engineer to join Ant's International Business Group. The ideal candidate should have proficiency in privacy-enhancing technologies and the capability to deploy these technologies to address real-world challenges.

Responsibilities

• Research, optimization and implementation of privacy-enhancing technologies, including but not limited to MPC, PSI, ZKP, FL, DP, HE and PKC.
• Apply privacy-enhancing technologies to practical scenarios and working on challenges encountered during implementation.
• Collaborate effectively with cross-functional teams including data engineers, software developers and product managers to design, develop, and deploy PETs products and services.
• Explore and conduct preliminary research on new scenarios with privacy-enhancing technologies

Requirement

• Bachelor's or Master's degree in Computer Science, Cryptography, Mathematics, Statistics, or a related quantitative field.
• 2+ years of experience in PETs or related areas like network security, information security.
• Strong understanding of at least one of the domains: public-key cryptography, secure multi-party computation, homomorphic encryption, differential privacy, zero-knowledge proofs, federated learning or private set intersection.
• Strong programming skill in at least one of these programming languages: C++, Python, or Rust.
• Possessing strong learning and communication abilities, a responsible attitude, and a passion for technology. Capable of working autonomously in a fast-paced setting and adapting quickly to evolving technological demands.

Acepak Technology is looking for an Account Manager to create long-term, trusting relationships with our customers. The Account Manager’s role is to oversee a portfolio of assigned customers, develop new business from existing clients and actively seek new sales opportunities. You will be fully working from office. What will you be doing •⁠ ⁠Proactively own and manage a portfolio of enterprise-level accounts and become their trusted advisor and influencer. •⁠ ⁠Possess a comprehensive understanding of monday.com solution and connect that knowledge directly to customer ROI. •⁠ ⁠Proactively build and identify opportunity signals and generate expansion opportunities (up-sell, add-on, cross-sell, etc.) •⁠ ⁠Be an expert on the monday.com platform, with a deep understanding of our capabilities and value. •⁠ ⁠Consult with customers on their internal processes and challenge leaders to drive change across their organization. •⁠ ⁠Create and implement internal promotion programs within customer organizations to generate awareness and drive usage of monday.com. •⁠ ⁠Partner with others at monday.com to ensure successful account management and surface customer inputs back.

Skill Requirement

•⁠ ⁠Preferably 4+ years of B2B SaaS sales, account management or consulting experience working with large, enterprise-level accounts (> 50-150K ACV) •⁠ ⁠Proven experience as the owner of the full sales cycle, from identifying expansion opportunities to building the relationships with key stakeholders to negotiation and contracting •⁠ ⁠Prior experience in Strategy consulting - advantage •⁠ ⁠Strong customer-facing and presentation skills with the ability to establish credibility with executives •⁠ ⁠Superb written and verbal communication skills •⁠ ⁠Positive attitude, empathetic, and energetic •⁠ ⁠Native English speaker •⁠ Fluency in other languages will be an added advantage

IN BRIEF

The staff’s primary responsibility is to develop and implement a strategic and effective framework for providing access to the information of the Gallery’s collection of artwork to both internal and external parties, thereby, generating a greater awareness and understanding of the collection. The candidate will work closely with colleagues from the Curatorial & Collections, Curatorial, Research & Exhibitions, Content Publishing, IT and other departments, as well as with artists, artist estates, vendors and statutory board stakeholders governing the Collection.

KEY RESPONSIBILITIES

• Oversee development, enhancement and maintenance of collection database across multiple systems, including data entry, cleansing and actively publishing the data on Gallery’s Online Collections Search Portal (https://collections.nationalgallery.sg/#/) and other platforms with the team. The staff should regularly conduct research into the latest museological practice in collection data and copyright management, executing the best practice for the Gallery.
• Responsible for designing an effective SOP, policies and manuals related to storing and sharing of collection-related information across different platforms and parties within and beyond the Gallery. The key challenge is ensuring information that is critical in understanding of artwork is duly recorded and shared to the public.
• Responsible for generating and managing accurate statistics of the collection as well as reports tracking its usage to effectively measure the level of utilisation and public recognition of the collection.
• Responsible for strategic planning and implementation of copyright clearance for the collection and other related materials, the latter of which may include loans for exhibition projects. Handle complex negotiations with stakeholders in a sensible manner informed by understanding of regional context, while adhering to policies, international museum practice and guidelines.
• Facilitate complex internal and external requests for use of artwork images in the collection.
• Identify gaps and opportunities for increasing digital accessibility of the collection meaningfully. Develop new projects or enhancements to existing systems, work with internal stakeholders and vendors to execute in an effective manner.
• Instruct other staff members, interns and external researchers on procedures and aspects relating to copyright and image-use.
• Conduct research on topics relating to collections, copyright and digital platforms in a museological context.
• Handle ad-hoc assignments as and when required.

QUALIFICATION

• Bachelor’s degree in Arts Management, Museum Studies, Information Management or equivalent experience with a strong interest in the arts.
• 7-10 years’ experience working in a related area in the arts industry.
• Knowledge of digital collections management systems.
• Understanding of artist/artwork-related copyright law and principles desirable.
• Highly organized, self-directed, and with strong attention to detail.
• Excellent time management, problem solving and analytical skills.
• Must possess cultural sensitivity and understanding for diverse communities.
• A team player who is resourceful and able to multi-task.
• Possess interpersonal, communication and writing skills. Proficiency in a second language will be an advantage.

We are seeking to employ 2 positions of Tender QS & Project QS to join our growing & expanding team. We are mainly involve in construction projects in signage trade. Our projects range from residential, commericial, healthcare etc.

Job responsiblities (Project QS)

• To update monthly claims and substantiate to consultants for payment certitification
• To follow up and preapre for final account to wrap up completed projects.
• To submit VO cost and substantiate for claims purposes.

Job Responsiblities (Tender)

• To assist prepare BQ, taking off qtys from drawings to prepare for cost submissions.
• To prepare clarifications to consultants.
• To keep records of all tender corrigededum, tender replies.
• To assist prepare all tender documents such as track records, certificates, resume etc for submission.
• To prepare official quotation and or Request for quotation from suppliers.

Job Responsibilities

• Ability to work independently and meet datelines.
• To maintain neat & proper filing record is essential.
• Procificient in ms office (Especially ms excel)
• Assist to perform some admin duties such as answer phone calls, prepare quotations.

Interested applicants are welcome to whatsapp cv to 90097956 or 983672222 or email to us.

Position available is IMMEDIATE.

Established signage company requires a design coordinator for various project site. Our projects ranging are residential, commericial, industrial etc..

Job Requirements

• Architectectural background with detailing knowledge
• Able to do hand sketch to convey ideals to clients & in house designer to prepare drawings.
• Oversees projects site on initial stage to clear shop drawings design.
• No prior background in signage are welcome to apply as training will be provided.

Job Responsiblities

• Require to multi task various sites and push projects for approval
• close monitoring of projects site assigned
• work closely with factory production, in-house designer, site coordinators and clients on site

Interested applicants are welcome to apply, please whatsapp to 90097956 CV.

• Develop display components (display panels, touch sensors, cover glass, etc.) in Automotive products (digital clusters, display solutions, and head-up displays).
• Development includes technical requirements definition, concept creation, architecture design, deviation review and negotiation with supplier, design review, performance evaluation/optimization, specification creation, failure analysis and support part qualification till mass production.
• Define, align and track display components’ development milestones & schedule, and budget to ensure deliveries to customers.
• Manage and lead in display component-related technical discussion with suppliers and internal project team members.
• Prepare engineering documentation, specifications and reports.
• Follow both project implementation and quality management rules in realization of the display components.
• Develop new display / touch panel technologies in preparation for application in future Automotive products.
• Work closely with supplier quality management and category management in new supplier development and introduction.

Key Responsibilities

1. Develop new procedures and Best Known Methods (BKMs) to service new products. Contribute to the FMECA process.
2. Participate in or own first chamber Build & Test in Apps lab. Solve issues, or work with Engineering to address issues identified. Work with Manufacturing to develop procedures and participate (if required) on New Product final test
3. Partner with Quality & Reliability (Q&R) group to review and address Top Field Issues. Participate in or own CAPA process. Conduct or facilitate Failure Analysis (FA) if needed
4. Develop and document procedures to install (start-up), retrofit and maintain the product (Technical Product Manuals)
5. Develop new procedures, Customer Engineering Notices (CENs), Internal Service Bulletins (ISBs) and troubleshooting guides as required
6. Collect process and qualification data to create product Best Known Methods (BKMs)
7. Develop initial training package for new products and work with Global Technical Training (GTT) to develop training class. Train Customer Engineers (CEs), Process Engineers (PSEs) and Technical Product Support (TPS) assigned to customers who will receive ELS Shipments, prior to shipping
8. Identify new parts that require to be stocked by AGS and work with them to ensure parts are stocked in correct locations

Functional Knowledge

• Demonstrates conceptual and practical expertise in own discipline and basic knowledge of related disciplines

Business Expertise

• Has knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate them in the market

Leadership

• Acts as a resource for colleagues with less experience; may lead small projects with manageable risks and resource requirements

Problem Solving

• Solves complex problems; takes a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of information

Impact

• Impacts a range of customer, operational, project or service activities within own team and other related teams; works within broad guidelines and policies

Interpersonal Skills

• Explains difficult or sensitive information; works to build consensus

Key Responsibilities

1. Develops abstract scope business & marketing plans, assesses market penetration and product positioning to drive competitive advantage, revenue and market share
2. Recommends investment decisions for new product development
3. Conducts abstract competitive analysis for specific products or product lines. Drives Red Team Analysis
4. Assists with abstract pricing strategies to build and protect a leadership position in market share while enhancing profit margins and developing marketing tools for successful product introductions
5. Partners with Engineering, Manufacturing and Sales to develop new products and enhance existing products as well as communicate critical market needs and time requirements
6. Understands technical and business environments. Assists with the development of strategies to meet business objectives
7. Supports the Field to ensure synergistic account approaches and optimization of all opportunities for account partnership and penetration
8. Manages release of abstract products through the end of their product life cycle

Functional Knowledge

• Regarded as the technical expert in their particular field
• Demonstrates in-depth and/or breadth of expertise in own discipline and broad knowledge of other disciplines within the function

Business Expertise

• Anticipates business and regulatory issues; recommends product, process or service improvements

Leadership

• Leads projects with notable risk and complexity; develops the strategy for project execution

Problem Solving

• Solves unique and complex problems with broad impact on the business; requires conceptual and innovative thinking to develop solutions

Impact

• Impacts the direction and resource allocation for program, project or services; works within general functional policies and industry guidelines

Interpersonal Skills

• Communicates complex ideas, anticipates potential objections and persuades others, often at senior levels, to adopt a different point of view

Key Responsibilities

1. Directs a mechanical engineering group responsible for the design, development and implementation of complete engineering programs in accordance with project budgets and release schedules. Responsible for professional development, team building, defining organizational roles, hiring and retention.
2. Works with senior business group management team to ensure that such programs, strategies, and processes are aligned with the organization’s direction
3. Anticipates future needs and initiates the development and implementation of new approaches to mechanical engineering design and development
4. Interfaces with internal and external customers on unusually complex mechanical engineering issues to address customers High Value Problems (HVP) for the unit's product line
5. Develops long-range plans and creates mechanical engineering or product specific strategies to reach goals and reviews engineering specifications
6. Defines performance metrics and reports on the mechanical engineering groups progress against specific goals
7. Provides approval guidelines and leadership to reporting engineering managers in the area of long-term program, strategy, and process design
8. Assures that a full range of technical reviews are held for the unit's product line

Functional Knowledge

• Demonstrates broad and comprehensive understanding of different systems, theories and practices

Business Expertise

• Applies broad industry and commercial awareness to drive financial and operational performance across business unit, department or sub-functions

Leadership

• Leads through subordinate managers of managers; executes segment/functional business plans and contributes to the development of segment/functional strategy

Problem Solving

• Directs the resolution of highly complex or unusual business problems applying advanced analytical thought and judgment

Impact

• Guided by segment/functional strategy, impacts results of a department, business unit or sub-function or facilitates the work done by other segments/functions by providing support to impact the business

Interpersonal Skills

• Negotiates and influences the opinions of others at the senior executive level and in external organizations; exercises sensitivity to the audience

Position requires understanding of Applied Materials global Standards of Business Conduct and compliance with these standards at all times. This includes demonstrating the highest level of ethical conduct reflecting Applied Materials' core values.

Job Description

At Applied Materials, our innovations make possible the technology shaping the future. We are the leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. As a part of the hardware engineering team, you will be taking a lead in mechanical design, be the point of contact and interface to the wider product development team and work with the customers to solve challenging problems in multiple domains.

Minimum Qualifications:

• Bachelor's degree in Mechanical Engineering, or related engineering field
• 3D CAD experience – Pro-engineer, Solidworks or UG NX
• 3+ years of hands-on experience designing capital equipment

Key Qualifications:

• Semiconductor equipment design or troubleshooting experience
• Fire in the belly – can do attitude
• Proficient in simulation and analysis methods (FEA, thermal analysis and tolerance analysis)
• Strong in one of the following fields: Thermal or Compressible flow or Design or Machining & manufacturing processes
• Solves complex problems; takes a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of information
• Excellent written and verbal communication skills
• Able to craft clear engineering documentation
• Ability to form effective cross-functional relationships and to communicate product design/mechanical requirements clearly to non-experts
• Ability to prioritize and handle multiple projects simultaneously

Description:

You will own the end-to-end design, development and validation of hardware required to enable chemical vapor deposition (CVD) processes. You will work with a passionate cross-functional team to generate design concepts, and as the mechanical engineering lead you will be responsible for engineering analysis and documentation for your piece of the project:

• Identifying design tradeoffs and risks to choose best path to solution
• Identifying and performing experiments, data analysis and applying scientific methods to reduce design risk early
• Running analysis (tolerance, thermal, flow etc.) to prove designs will meet intended objectives

In the prototyping and validation phases, you will support internal and external teams in identifying, troubleshooting and resolving issues found at the component and system level and will be multidisciplinary in nature. Troubleshooting issues as customer site may involve some international travel.

At the end of every project; with your contribution; Applied Materials will be able to deliver technology that will enable our customers to develop devices for all conceivable applications, sensors, memory, logic, IoT and beyond!

Responsibilities:

• Perform general administrative duties
• Provide secretarial support, including managing of calendars and meeting appointments
• Process work pass applications and renewals
• Overseas visa applications and booking of air tickets
• Other ad hoc duties

Requirements:

• At least GCE 'O' Level / Diploma / ITE
• At least 1 year of relevant working experience
• Knowledge of Microsoft Office applications (Word, Excel, Powerpoint etc)
• Able to work independently
• Willingness to work in Loyang area
• Able to commence work immediately or within short notice

World Wide Fund for Nature (WWF) is one of the world’s largest and most respected independent conservation organisations. WWF’s mission is to stop the degradation of the earth’s natural environment and to build a future in which humans live in harmony with nature. As one of WWF’s international hubs, WWF-Singapore supports a global network spanning over 100 countries. WWF Singapore works closely with local stakeholders towards a greener and more sustainable Singapore and the region around us. We work to address key conservation areas, such as climate change, sustainable finance, deforestation, illegal wildlife trade, marine conservation, and sustainable production and consumption, through collaboration, education and outreach efforts involving the community, businesses, and governments. For more information, please visit wwf.sg.

1 MISSION OF THE DEPARTMENT

● To engage audiences across the globe to accelerate conservation impact and to build the WWF brand;

● To ensure a coherent ‘One Brand, One Voice’ by integrating and supporting the communications functions across the network (Practices and Country Offices);

● To facilitate and coordinate the development and alignment of the WWF network to a global brand and communications strategy;

● To provide a centre of excellence to the network and convene the communications community in terms of communications practice, and coordination across Practices, techniques, platforms, and digital media;

To provide common technology platforms network-wide to enable communication with the audience.

2 MAJOR FUNCTIONS

● Provides technical support to users of the different technology platforms, and keeps them up to date with the latest improvements done to the various systems;

● Builds and manages effective working relationships with the community of communicators;

Promote and establish a 'learning organisation' that improves the problem-solving capacity of our users by creating better access to knowledge.

3 Major Duties and Responsibilities

● Serves as an initial point of contact for the Technology & Applications Unit handling all the Level 1 queries and providing them advice on appropriate solutions

● Investigate and route the Level 2 and Level 3 queries to the respective development team members with sufficient background information on the query;

● Collect and analyse feedback submitted by members to the team's Zendesk email address;

● Effectively follows up and close Zendesk tickets with proper notes;

● Uses Mailchimp and/or similar tools to build a virtual community of communicators and sends out regular and relevant (ad-hoc/monthly) updates & newsletters to the users of different systems;

● Creates training manuals for the various technology platforms provided by the Unit and is responsible for keeping these documents up to date with the most recent developments;

● Conducts virtual calls with the community to demonstrate the changes implemented to our systems;

● Through the relationships built with the network, gather feedback & relay requirements to the development team to effectively help the team stay ahead of the user's needs;

● Continuously focus on improving our support processes and delivering high-quality customer support in line with the scaling of operations

4 PROFILE

Required Qualifications.

● Bachelor's Degree in a relevant field

● At least 3 years working in a communications role in a team handling technology platforms.

● Demonstrated experience in successfully providing technical and customer support would be preferred.

Required Skills and Competencies.

● An approachable communication style with the ability to ask the right questions to uncover the finer details;

● Displays a positive and problem-solving approach to working with others and empowering users; Ability to translate the technical detail into a business user-friendly structure;

● Experience in creating or reviewing training materials;

● Virtual facilitation skills, expertise in Zoom management, Web sites, and MailChimp;

● Excellent command of written and spoken English; other languages a plus;

● Proven experience using Zendesk ticketing system is a plus;

● Proven experience using any documentation tools is a plus;

● Embraces the WWF mission and values of the organisation: Courage, Integrity, Respect & Collaboration.

5 WORKING RELATIONSHIPS

Internal.

● Works very closely with the Head, Technology and Apps and Senior Specialist & Specialist in the Technology & Applications unit.

● Works closely with the Brand & Digital teams within the division.

● Works with the communication managers of the various WWF Network offices.

External.

● Occasionally interacts with external agencies.

This job description covers the main tasks and conveys the spirit of the sort of tasks that are anticipated proactively from staff. Other tasks may be assigned as necessary according to organisational needs.

Job Responsibilities:

• Support the production of scalable and optimised AI or machine learning (ML) models.
• Focus on building algorithms for the extraction, transformation and loading of large volumes of real-time, unstructured data to deploy AI or ML solutions from theoretical data science models.
• Run experiments to test the performance of deployed models, and identifies and resolves bugs that arise in the process.
• Work in a team setting and apply knowledge in statistics, scripting and programming languages required by the firm.
• Work with the relevant software platforms in which the models are deployed.

Job Qualification:

• At least a Bachelor’s degree in any of these faculties:
• Computer Science
• Information Technology
• Programming & Systems Analysis
• Science (Computer Studies)
• Minimum total one years’ work experience in at least one of these job titles: AI engineer

Team

ServiceNow is seeking a Solution Consulting Manager to build a high-performing team of pre-sales Solution Consultants and Architects in our IT workflow specialist team, which covers Strategic Portfolio Management, IT Asset Management, Security Operations, and Governance Risk & Compliance portfolio of products. This is your chance to get in front of developing your team in a fast-paced environment. The Solution Consulting Manager is responsible for individual Solution Consulting career planning and development, team development and hiring according to the dynamic needs of the sales organisation, and other administrative duties relative to team management.

Role

The Solution Consulting Manager is expected to maintain strong relationships with counterparts in Sales, Services, Support, Marketing, and other organisations to ensure alignment of organisational activities and directions. These responsibilities directly support the Solution Consulting Manager's primary goal: developing and maintaining a team that consistently secures the technical win in every deal they support for the sales teams.

The role will report to the APAC Technology Workflows Solution Consulting Senior Director.

What you get to do in this role:

• Understand the needs of the Asia, India & Korea sales organisation and develop plans to ensure outstanding support. Focus on strategic sales opportunities
• Represent the Technology Workflows business at company and industry events via collaboration with our marketing and communication functions
• Create solutions that show the broader value of IT Workflows, especially in conjunction with strategic partners
• Develop team members according to the demands of the business and according to their individual professional goals
• Develop and maintain a recruiting pipeline of potential Solution Consulting candidates to meet future business demands
• Work with our sales directors to prioritise regional Solution Consulting efforts
• Assign resources to sales opportunities and consistently evaluate progress against goals
• Assign resources as required to marketing and other efforts to support demand generation
• Develop and deploy team training curriculums to meet the changing demands of the sales organisation
• Evaluate team members regularly through analysis of direct observation, peer feedback and sales feedback
• Ensure proper alignment of resources and effective utilization of skill sets within the assigned region
• Manage day-to-day activities such as resource scheduling conflicts, expense review and approval, activity reporting etc.

Job purpose:

This position is part of the Asia information Security and Data Protection function in Singapore with focus on data loss prevention (DLP) and data protection (DP).

Key activities:

• Serving as the primary point of contact for authorities and stakeholders regarding compliance with Data Loss Prevention (DLP) regulations and the support to data protection (DP).
• Maintaining data protection policies, procedures, and guidelines, monitoring compliance with data protection laws and regulations and data loss prevention related requirements and ensuring appropriate measures are in place.
• Conducting data protection impact assessments (DPIAs) to identify and mitigate risks associated with the processing of personal data.
• Collaborating with IT, legal, HR, and other departments to ensure data protection considerations and controls are integrated into business processes and systems.
• Investigating incidents and breaches related to data loss, breach, or unauthorized access.
• Collaborating with internal teams to integrate DLP solutions with existing infrastructure and security systems. e.g. management of DLP policy and ruleset
• Providing advice, guidance, and training to employees on data protection requirements, best practices, and data breach procedures
• Assisting the Head of Information Security Asia and Data Protection officers in developing and delivering reports to senior management on the organization's data loss prevention and data protection compliance status
• Collaborating with auditors to provide necessary documentation, evidence, and support during audit fieldwork, testing, and reporting phases.
• Reviewing audit findings, recommendations, and reports to identify opportunities for improving information security practices, processes, and controls.

Formal education:

• University or college degree or comparable
• Possession of professional qualifications will be advantageous. e.g. CIPM, CIPP, CISA, CISM, CISSP, CRISC, PMP

Specialist knowledge (work experience, further qualification):

• Minimum 5+ years of related experience in Data Protection, Data Loss Prevention or technology Risk function in financial services industry or consultancy
• Extensive knowledge of the regulatory environment and data protection laws within the Asia region. PDPC, MAS, NAFR, PBOC, JFA
• Experience in cybersecurity, risk management, and familiarity with DLP technologies would be an advantage.
• Strong analytical skills, with the ability to breakdown complex problems into actionable and understandable steps.
• Strong communication, stakeholder management and problem-solving skills are essential.

Job purpose:

This position is part of the Asia information Security and Data Protection function in Singapore with focus on information security and third-party risk management.

Key activities:

• Assisting the Head of Information Security Asia in implementing and maintaining the Group's information security strategy, policies, and procedures to manage cyber and Third-Party Information Security risk and ensure compliance with relevant laws and regulations.
• Assessing the security posture of third-party vendors, partners, or service providers to ensure compliance with organizational standards and regulatory requirements.
• Collaborating with procurement, legal, and business units to evaluate the security implications of engaging with third-party vendors and providing guidance and recommendations to stakeholders on selecting, onboarding, and managing third-party vendors securely.
• Reviewing and negotiating information security and data protection clauses in contracts and agreements with third-party vendors to establish security requirements and responsibilities.
• Conducting risk assessments of third-party systems (including cloud), networks, and processes to identify gaps in information security controls.
• Collaborate with head office in developing and implementing strategies in continue monitoring and evaluating third-party security performance through regular assessments and audits.
• Participating in cross-functional teams or committees on vendor risk management and security governance driven regionally and globally.
• Collaborating with auditors to provide necessary documentation, evidence, and support during audit fieldwork, testing, and reporting phases.
• Reviewing audit findings, recommendations, and reports to identify opportunities for improving information security and third-party risk management practices, processes, and controls.

Formal education:

• University or college degree or comparable
• Possession of professional qualifications will be advantageous. e.g. CISA, CISM, CRISC, CISSP, CTPRP

Specialist knowledge (work experience, further qualification):

• Minimum 5+ years of related experience in Information Security, third-party risk management or technology Risk function in financial services industry or consultancy.
• Knowledge of Asia regulatory requirements with a strong understanding of the financial industry. PDPC, MAS, NAFR, PBOC, JFA
• Have a strong security risk and analytical mindset in approaching situations and interactions with stakeholders.
• Strong communication and interpersonal skills, with an ability to translate complex technical information for a non-technical audience.

Job Description:

Manages projects involving feasibility studies, systems analysis, design, development and implementation of new, moderately complex systems, and/or, acts as a team leader of a development team with responsibility for major components of the more complex systems.

Develops project plans, detailed system and other functional specifications and user documentation for major systems.

Provides specialized advice to users, analyzing users’ requirements and translating these into new applications; determines application systems integration and linkage issues.

Maintains, upgrades or enhances existing user systems; troubleshoots and provides continuing user support, to include resolving difficult problems, advising on the use of new techniques, monitoring transactions to measure performance and continued effectiveness of assigned systems, etc.

Develops and maintains computer programs that require integration of many interrelated systems and program elements; ensures appropriate data security and access controls considering both local and wide area issues.

Researches, analyzes and evaluates new technologies and makes recommendations for their deployment.

Monthly writing of reports on systems-related topics, system requirements, information strategy, etc.

Facilitates communications between GSD and its clients for good client relations.

Provides guidance to, and may supervise, new/junior staff, consultants, etc.

Responsible for defining strategic direction for ICT to the Secretariat. It provides oversight of ICT programmes, budgets and decision-making to ensure alignment with the Secretariat’s overall ICT strategy.

Job Description

Key Responsibilities

1. Complete definition and design of complex components, modules and sub systems. Contribute to the system engineering specification both within the field of one's expertise and broadening into other disciplines. Ensure designs meet market requirement specifications (MRS). Coordinate with project marketing and management to understand sub system requirements. Be able to chair architecture brainstorming meetings and drive the systems process to down select to a final architecture of a subsystem.
2. Conduct detailed engineering analysis of sub systems using vast knowledge of design concepts and functional requirements pertaining to field of technical expertise and broadening into other disciplines. Assist in creating concepts for architectural design approaches. Evaluate architectures to provide recommendation for best system solution approach.
3. Build and qualify prototypes of new designs, or procure entire subsystems from outsourced suppliers and test for compliance with detailed specifications
4. Problem identification and troubleshooting a variety of difficult engineering problems in field of technical expertise, including serviceability and manufacturability.
5. Support System Integration during the assembly and final testing of new product designs.
6. Perform and coordinate tests as per internal as well as industry-accepted reliability specifications. Make suitable design or operational changes as required.
7. Support system engineering projects that have a substantial mix of electrical, mechanical, physics, algorithms and software design, and understand the underlying system implications.
8. Provide remote and onsite support to field support personnel as required.

Functional Knowledge

• Demonstrates conceptual and practical expertise in own discipline and basic knowledge of related disciplines

Business Expertise

• Has knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate them in the market

Leadership

• Acts as a resource for colleagues with less experience; may lead small projects with manageable risks and resource requirements

Problem Solving

• Solves complex problems; takes a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of information

Impact

• Impacts a range of customer, operational, project or service activities within own team and other related teams; works within broad guidelines and policies

Interpersonal Skills

• Explains difficult or sensitive information; works to build consensus

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• This position is for Office of Human Resources and Faculty Administration (HRFA).
• HR Technology Management
  • Lead the strategic planning and execution of HR Technology systems/platforms to improve and streamline HR operations, as well as enhancing the user experience for employees, line managers and HR users.
  • Serve as a liaison between HR function and IT/System implementation partner for the SAP SuccessFactors implementation project and ongoing technology initiatives/enhancements.
  • Lead the design and delivery of new/enhancement of HR technology solutions including HRIS (SAP HR ECC, SAP SuccessFactors modules) and other relevant 3rd party HR tools (e.g., Qliksense, Glint, Chronus, Microsoft Office Tools, Document management System) to meet the needs of the organization.
  • Work closely with cross-functional teams to ensure smooth rollout and integration between HR systems and other organizational platforms, aligning to business requirements.
  • Facilitate the change management process for the deployment of new systems or major updates to existing HR systems/modules.
• Data Management and Analytics/Reporting
  • Oversee the management of HR data, not limiting to data structure inventory, data accuracy and compliance with data privacy.
  • Drive HR analytics and through development of standard reports/dashboard to provide insights into key HR metrics to support data-driven decision making.
  • Partner with IT department to implement and monitor security measures to protect sensitive HR data and ensure data access control.
• Process Optimisation
  • Lead and collaborate with business owners (internal HR or external stakeholders) to operationalise the implementation of the HR/Academic policies and processes via technology.
  • Identify opportunities to streamline HR processes, workflow and improve user experience through technology enhancement/automation.
• Compliance and Vendor Management
  • Oversee and review users' access for all HR related systems, i.e., HRMS such as SAP HR/SuccessFactors, reporting tool such as Qliksense, electronic document management system, Intranet repository, 3rd party systems, etc. to ensure segregation of duties are being managed appropriately according to internal control guidelines.
  • Participate in the periodic audit review exercise, not limiting to users' access maintenance.
  • Manage relationship with HR technology vendors, together with the IT department, on system patches/upgrades, maintenance, adhering service level agreement, contract negotiation.
• Training and Documentation
  • Develop training materials, conduct training sessions for users on the use of HR technology platform. Create and maintain documentation, user guide, FAQs to support end-users to navigate the system effectively.
• Team Management
  • Lead and mentor the team members, providing guidance on project prioritization, continuous development and keeping up with new technology trends.

• Bachelor's degree, preferably in Computer Science, Information Technology, Human Resources, or a related field.
• Minimum of 8 years of broad HR experience, with at least 3 years in HR technology implementation, or related roles, including leadership or supervisory experience.
• Strong understanding of HR technology platforms, including HRMS (SAP HR ECC, SAP SuccessFactors), 3rd party faculty information system, survey platform (Glint).
• Proficiency in HR solutions' configurations, customizations, and integrations.
• Highly self-motivated and independent thinking abilities.
• Strong presentation and stakeholder influencing/engagement capabilities.
• Excellent interpersonal and communication skills, with the ability to work in multiple teams and coordinate efforts across different stakeholders.
• Strong leadership and team management skills with the ability to inspire, motivate, and develop team's members.

#LI-ST1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

Job Summary

The Manager, Sales and Marketing will be responsible for driving revenue growth through effective sales strategies and collaborating with the marketing team to support sales efforts. They will work closely with the Marketing Department to ensure alignment of marketing initiatives with sales objectives. Additionally, they will be tasked with actively pursuing sponsors, managing the sales process, and closing deals.

Principal Duties and Responsibilities

1. Sales Strategy and Execution (80%)

· Develop and implement sales strategies to achieve revenue targets for SSTL and its programs.

· Identify and cultivate new sales leads and opportunities.

· Build and maintain strong relationships with clients, partners, and stakeholders.

· Monitor sales performance and provide insights to optimize strategies for maximum impact on revenue.

· Proactively identify and pursue potential sponsors for SSTL projects.

· Engage in negotiations with potential sponsors to secure deals.

· Manage the entire sales process from prospecting to deal closure.

· Ensure all necessary documentation and contracts are completed accurately and in a timely manner.

2. Collaboration with Marketing Team (10%)

· Collaborate with the marketing team to produce necessary marketing collateral and provide support for client presentations and meetings.

· Provide input and insights to the marketing team to help tailor marketing campaigns for maximum sales impact.

· Assist in managing corporate content on the website and social media platforms to support sales efforts.

· Contribute to the development of marketing collateral and content targeted at driving sales.

3. Market Research and Competitor Analysis (10%)

· Monitor customers' and competitors' activities in the market and provide valuable insights to management.

· Stay updated on industry trends and incorporate relevant information into sales strategies

QUALIFICATIONS AND SKILLS

· Minimum Degree / Diploma in any field

· At least 3 years of experience in sales, with a focus on strategic planning, revenue generation, and deal closure.

· Proven track record of meeting or exceeding sales targets, with strong negotiation skills and the ability to close deals effectively.

· Possess good planning and organizational skills to multi-task and adapt to a fast-paced environment.

· Strong analytical skills and the ability to translate data into actionable insights.

· Excellent communication and interpersonal skills, with a strong client-service orientation.

· Possess a "can do" attitude and a high degree of self-discipline and motivation.

· Organized, resourceful, and adept at sales follow-up.

· Creative thinker with the ability to collaborate effectively with cross-functional teams.

· Proficiency in Microsoft Office applications (Excel, PowerPoint, and Word) is a requirement.

· Willingness to travel as needed to fulfill job responsibilities.

Job Summary

The Finance, HR, and Office Admin role plays a pivotal role in supporting the smooth functioning of our organization across multiple domains. The successful candidate will handle a range of responsibilities encompassing finance, human resources, office administration, and project support functions.

Principal Duties and Responsibilities

1. Finance Support (60%)

· Maintain accurate records of financial transactions, including invoices, receipts, payments, expenses, and grants-related documents.

· Handle invoicing, receipts, payments, and expenses, ensuring compliance with accounting standards and grant guidelines.

· Assist in updating project Profit and Loss (P&L) statements and preparing monthly financial reports.

· Conduct budget vs. actual analysis, including grants utilization tracking.

· Manage vendor relationships and upload invoices in vendor portals.

· Maintain proper documentation of grant approvals, correspondences, and grants-related invoices/receipts.

· Support auditors during financial year audits, including grants-related audit trails.

· Reconcile Accounts Receivable (AR), Accounts Payable (AP), and bank statements, including grants-related transactions.

· Prepare management accounts and assist in budgeting and financial planning.

· Manage GST registration and compliance for grants-related activities.

· Prepare grant submissions and maintain proper documentation of grant approvals and correspondences.

· File invoices/receipts related to goods and services supported by grants ansubmit claims on government grant portals.

· Ensure compliance with grant guidelines and regulations in all administrative processes.

· Work with accountants to produce quarterly GST Returns, ensuring accuracy and compliance with tax regulations.

· Maintain and manage all necessary insurance policies for the company and ensure timely policy renewals.

2. HR Support (10%)

· Manage employee records, including onboarding, staff documents, and HR policies.

· Assist in recruitment efforts, including coordinating interviews and candidate communications.

· Process payroll, including CPF submissions and IR8A filings, and ensure accuracy in salary payments.

· Process and verify staff expense claims, ensuring compliance with company policies and guidelines.

· Maintain oversight of staff leave and benefits, including annual leave, medical leave, and other entitlements.

· Ensure the company is adequately resourced by deconflicting leave schedules of all staff.

Support HR initiatives and compliance with labour laws and regulations.

3. Office Administration (20%)

· Procure office supplies, equipment, and services, ensuring cost-effectiveness and timely delivery.

· Coordinate travel arrangements for team members, including flight bookings, accommodations, and itinerary planning.

· Provide administrative support to senior management, including calendar management, meeting coordination, and expense claims processing.

· Manage corporate secretariat liaisons and maintain corporate documents and contracts.

· Oversee office cleanliness and maintenance, including coordinating with cleaning services and maintenance vendors.

· Maintain organized filing systems for documents, records, and office correspondence.

Facilitate internal communication channels and coordinate meetings, events, and office logistics.

4. Project Support (10%)

· Manage registration portals and logistics for events, including VIP management.

· Prepare documentation for Government Grant Applications and Claims, and work with Government Agencies and auditors on project-based initiatives.

QUALIFICATIONS AND SKILLS

· Ideal to have 3 - 5 years of relevant experience in finance, HR, and office administration roles.

· Proficiency in Office Tools such as Excel, Word, and PowerPoint is a must.

· Proficiency in other Office Tools, e.g., Access, Project, and others, should be highlighted as it will be advantageous.

· Proficiency in QuickBooks or similar business accounting software should be highlighted as it will be advantageous.

· Strong organizational skills, attention to detail, and ability to multitask effectively.

· Self-motivated, proactive, and able to work independently with minimal supervision.

· Must be at least 18 years old, with no upper age limit.

· Fresh graduates are welcomed to apply.