· Ideally, at least 5 years of relevant work experience

· Plan, Install, Manage, and administer Mainframe, Upgrades and Maintenance

· Manage and deliver support for z/OS, DB2, IBM TWS, IBM RACF, IBM RMM, IBM SDSF, SMP/E, IODF.

· Hands-on experience in installing, upgrading, and administering IBM, CA and BMC products.

· Hands-on experience managing DFSMS suite – DSS, HSM, RMM, VTL and replication.

· Experience managing enterprise Mainframe Storage Systems – Disk and Virtual Tape

· Experience with Mainframe recovery, disaster recovery, troubleshooting, maintaining, and configuring using Mainframe LPARs

· Develop/Maintain/Improve in-house programs and utilities in COBOL, REXX.

· Experience with MF Data Center and MF network (VTAM, TCPIP and TN3270)

· Collaborate with other infrastructure teams, e.g., Storage, security teams, open systems, network, etc., to ensure applications running in DB2, and MQ can interface with applications on other platforms, e.g., WebSphere Application Servers on Linux

· Perform performance data collection, analysis, and tuning of Mainframe Systems.

· Implement project and internal initiative responsibilities as assigned or delegated.

· Participate in incident and problem management activities related to application and Mainframe Systems

· Diagnose and resolve environment system abends and abnormal operating problems using system logs and other available logs and documents.

· Perform problem diagnostics and resolution as well as change management.

· Collaborate with other team members within the same Information Technology (IT) departments, functional users, and vendors to provide guidance and supervise project implementation.

· Provide 24*7 on-call support Mainframe Infrastructure.

· Meet or exceed customer SLA.

Jones Lang LaSalle, an international commercial real estate firm, is seeking a skilled and motivated Technical Network Lead with expertise in both traditional networking and cloud networking technologies to join our IT team. The successful candidate will be responsible for overseeing the delivery of network services to our clients, ensuring exceptional quality and customer satisfaction. The ideal candidate will have a strong background in network troubleshooting, implementation, and support, as well as experience managing cloud-based network solutions.

The Technical Network Lead will be responsible for maintaining strong customer and vendor relationships and improving our services to maintain customer satisfaction. The role will perform technical tasks, such as troubleshooting technical issues, and will manage tasks, such as managing team performance, working closely with vendors and team to resolve issues and running outage calls to resolve problems. Other responsibilities include managing projects, fixing reliability issues, tracking service metrics, managing budgets, improving operation processes, managing vendor relationship and working closely with the network service delivery team. The person applying for this role will need to have been a previous technical hands-on network expert that worked in an operational capacity and resolving issues. They will need to have previous hands-on network technical experience and understand networking in the traditional sense as well as cloud networks. This person will also work closely with the Infrastructure Architecture group to make sure all designs are incorporated into the operational model for support.

Responsibilities

Service Delivery Management: Manage the end-to-end delivery of network services to clients, from initial scoping and requirements gathering to implementation, maintenance, and support. Develop and implement service delivery strategies to ensure that projects are delivered on time, within scope, and budget. Communicate effectively with clients to manage expectations and provide regular progress updates.

Level 3 Troubleshooting and resolution: The role will be responsible for Level 3 network support and troubleshooting on both cloud and on-prem as well as work closely with MSP to resolve issues that are impacting the business.

Network projects: The role will be responsible for working on and support global network projects from both planning, hands-on implementation and supporting project teams on various technical projects.

Technical Leadership: Act as the technical authority for network services, providing guidance and support to the Network team and clients. Lead the design, implementation, and support of network infrastructure, including routers, switches, firewalls, and other networking equipment. Develop technical documentation, including network diagrams, policies, and procedures. Work closely with the Infrastructure Architecture Team on new solutions being proposed and how to incorporate those into the operational model.

Cloud Networking Expertise: Design, implement, and manage cloud-based network teams using platforms such as AWS, and Azure. Develop operational strategies for migrating network services to the cloud and optimizing the performance, security, and cost-efficiency of cloud-based network resources. Stay current with industry trends and best practices in cloud networking technologies to ensure our solutions remain cutting-edge.

Vendor Management: Build and maintain strong relationships with network service providers and vendors, negotiating contracts and ensuring adherence to service level agreements (SLAs). Collaborate with vendors to troubleshoot and resolve technical issues and evaluate new products and services to enhance our network offerings.

Incident Management: Oversee the resolution of network incidents, ensuring timely response and resolution to minimize service disruptions. Conduct root cause analyses to identify underlying issues and develop strategies for preventing future incidents.

Continuous Improvement: Foster a culture of continuous improvement within the network team, identifying opportunities for enhancing the efficiency, effectiveness, and quality of our network services. Implement best practices, automate processes where possible, and stay abreast of the latest networking technologies and industry trends.

• Lead network operations and improvements.
• Work on operational improvements and processes.
• Manage and lead outage calls to help resolve issues.
• Conduct root cause analyses to identify underlying issues and develop strategies for preventing future incidents.
• Manage and work closely with vendors.
• Help implement new technologies with the architecture team.
• Oversee the resolution of network incidents in cloud and on-prem.
• Foster a culture of continuous improvement within the network team.
• Manage and lead people.
• Build and maintain vendor relationships and make sure SLAs are met.
• Maintain Network budget and making sure we do not go over allocated budget for network services.
• Identify opportunities to enhance efficient, effectiveness and quality of our network services in cloud and on-prem.

Sounds like you? To apply you need to be:

Experience & Education

• Masters/Bachelor’s degree in Information & Computer Science, Statistics or a quantitative discipline in science.
• 5+ years of technical hands-on networking support.
• 5+ years of leading and managing teams.
• 5+ years of IT operational delivery support.
• 5+ years of Customer Service and Leadership
• 2+ years of experience in migrating on-premises workloads to the public cloud

Technical Skills & Competencies

• Strong understanding of infrastructure and networking.
• Strong troubleshooting skills for cloud and on-prem networking.
• Strong experience in implementing and managing network operations teams.
• Experience in managing people and tasks.
• Experience in successfully deploying networking in a cloud environment.
• Experience in successfully deploying networking in traditional data center and edge.
• Experience in ITIL disciplines.
• Experience and ability to manage conflicts.
• Strong operational ability in a diverse and large-scale enterprise environment.
• Strong decision making and operational skill.
• Excellent verbal and written communication skills
• Proven track record of driving operational teams and decisions.
• Have excellent problem-solving skills utilizing both internal and external resources to get the job done. Work through issues and challenges.
• Have excellent technical leadership
• Self-starter and motivator and ability to work in team and solo

• Serving as the first point of contact for Client end users seeking technical assistance over phone, email, MS team and ticketing system and updating all cases reported into the Client ticketing system.
• To configure, install, support, and maintain IT hardware and software – PCs, laptops, and mobile devices, printer/copiers. Windows operating systems, applications software.
• To support Meeting Room Tablet, Projector, Telephone, Cabling and Audio Video (AV) System.
• Record events and problems and resolutions in Client ticketing system.
• Coordinate with Client IT Department to plan and implement software upgrade and OS installation or hardware tech refresh on PCs, laptop, and mobile devices.
• Day to day management of the helpdesk – dealing with cases from inception to completion
• Required to monitor and update Client IT Asset Management System
• Required to attend Client end-users within Client premises.
• Client IT Environment require support is inclusive of: -
  • Install and troubleshoot Windows & No Windows Applications
  • Account Administration
  • End User Support
  • Setup / Troubleshoot Laptop / Desktop / Printing / Meeting Room facilities /Video Conference System
  • Multi-purpose hall Sound System
  • PC inventories & Bi-monthly stock take
  • Skype / MS Team Voice
  • Software Management: Endpoint Central / Intune
  • Microsoft Defender
  • VPN Solution
  • in-house escalation to Level 2/3 Support. Hardware Tech Refresh – Windows 11 Migration, Autopilot implementation

Role Overview:

• We are seeking an experienced Head of Technology Solutions for Corporate Functions to lead and oversee technology systems for Corporate Services Business Units on a global scale.
• This role focuses on the implementation and support of key corporate systems, including an ongoing Cloud Services & Migration, Application Modernization, Conversational AI using Llama, GPT models with RAG (Retrieval Augmented Generation) frameworks, mobile app dev, APIs, SaaS, CMS, CXM, Microservices, Docker, Data & Analytics, IaaS, PaaS.
• The successful candidate will lead a small, high-performance team responsible for the technology infrastructure, managing multiple projects and advancing a collaborative, results-driven environment. This individual will also be responsible for budget planning, programme accounting, and expenditure monitoring for their department.

Key Responsibilities

• Strategic Leadership: Lead and manage a small team responsible for delivering and supporting IT solutions for Corporate Services Business Units. Drive alignment of technology with business needs and ensure a high-performance, growth-oriented culture within the team.
• Project & Vendor Management: Manage multiple projects focused on corporate systems, collaborating with internal teams and external vendors to deliver consistent, high-quality results. Develop standards for vendor management, contracts, and performance across projects.
• Budget & Programme Accountability: Take ownership of budget planning, expenditure monitoring, and financial reporting for the Corporate IT department. Ensure programme accounting and costing align with the company’s financial standards and project requirements.
• Collaboration & Partnership: Build strong relationships within the company and with external partners to facilitate successful project delivery, problem-solving, and innovation. Act as a bridge between business users, IT teams, and third-party vendors.
• Business Intelligence & Data Analytics: Drive initiatives focused on Business Intelligence and Data Analytics across functions and geographies, enhancing data-driven decision-making capabilities.
• People Development: Cultivate future leaders by providing team members with accountability and growth opportunities. Foster a high-performance culture that encourages continuous learning and development.

Key Requirements :

Education:

Master's degree or equivalent in a relevant field (e.g., computer science, engineering, business administration).

Experience:

• Minimum 10 years of experience in Heading Corp IT Function, with extensive experience in IT outsourcing and vendor management.
• Proven track record managing complex, global projects involving Cloud services and Data Analytics, CDP, Business
• Must have proven track record of solution design and implementation for digital technologies and platform
• Strong background in managing relationships between business users, vendors, and internal IT teams to deliver impactful results.
• Demonstrated experience in successfully leading Business Intelligence and Data Analytics initiatives across various functions and regions.

Skills:

• Strategic thinker with the ability to leverage technology to drive business outcomes.
• Excellent communication and leadership skills, with the ability to build and sustain high-performance teams.
• Strong analytical and problem-solving skills, with experience resolving integration issues at both project and system levels.

Responsibilities:

- Help the financial sector in the region to engage with the latest technology in the FinTech realm.

- Be a hunter to acquire new clients in the financial sector in the region.

- Market and promote our banking solutions and professional services.

- Bring in the valuable network to the company for the ongoing business development.

- Increase company exposure to potential clients.

- Build and maintain good relationships with our clients in the banking and financial sector.

- Seize sales opportunities and meet business targets.

Requirements:

- Degree holder or above in computer science, engineering, mathematics or related fields .

- 5+ years of industry experience with a minimum of 3 within a presales or sales engineering role engaged in enterprise technology sales (preferably in banks).

- Excellent verbal and written communication skills with the ability to effectively present complex concepts to both technical and business audiences.

Salary and Benefits:

- Competitive salary package and performance bonuses

- Medical Insurance and Dental Claim

- Annual Leave, Marriage Leave, Childcare Leave, Compassionate Leave, etc.

Learning and Development:

- Building up knowledge in FinTech and banking operations

- Training in financial technology (FinTech), consulting, business analysis and project management

- Diverse career progression opportunities from subject matter expert, products, solutions and business analyst, technology lead and management

Work Arrangement:

- Remote work with an ultra-flexible working culture

- Good work-life balance

- Regular company social gathering

We offer competitive remuneration, comprehensive fringe benefits, international exposure, promising career prospect, training in the technology and business domain, and opportunities to work with global top-tier financial institutions. Interested parties, please submit your CV to [email protected]. Personal data collected will be used for recruitment purposes only.

Key Responsibilities:

1. Marketing Strategy Development:

o Develop and implement global product marketing strategies to drive brand awareness, market share, and revenue growth.

o Align marketing initiatives with company goals and market trends.

2. Market Analysis and Research:

o Conduct market research to identify customer needs, competitive landscape, and emerging industry trends.

o Analyze data to provide actionable insights for product positioning and differentiation.

3. Product Launch and Positioning:

o Lead go-to-market strategies for new product introductions, including messaging, positioning, and launch plans.

o Collaborate with sales teams to develop product value propositions and sales enablement tools.

4. Cross-Functional Collaboration:

o Work closely with product management, sales, and operations teams to align marketing efforts with business objectives.

o Coordinate with regional teams to adapt global strategies for local markets.

5. Content and Campaign Development:

o Create and manage compelling marketing materials, campaigns, and digital content to promote products and solutions.

o Oversee the development of technical documentation and product collateral.

6. Performance Tracking:

o Monitor and measure the effectiveness of marketing programs and campaigns.

o Use KPIs and analytics to optimize strategies and demonstrate ROI.

Qualifications:

· Master’sdegree in Marketing, Business, Electronics Engineering, or a related field; MBA preferred.

· Minimum of 10years of experience in product marketing in the electronics or technology sector.

· Strong understanding of electronic components and global market dynamics.

· Proven experience in leading global product launches and marketing campaigns.

· Excellent analytical skills and ability to interpret market data and trends.

· Exceptional communication, presentation, and interpersonal skills.

· Proficiency in digital marketing tools and CRM platforms.

· Ability to travel internationally as required.

Roles & Responsibilities:

The executive engineer is responsible for the design, diagnostic, testing as well as repair and overhaul of mechanical, electrical and electronic components of the chillers and other related systems in support of our overall chiller manufacturing process. The engineer shall be required to independently plan, schedule, coordinate and optimize on-site and workshop activities and coordinate with the sales and marketing team where required.

Key Responsibilities:

Design, diagnose, test as well as repair and overhaul mechanical, electrical and electronic components of the chillers and other related systems

Spearhead digitization of existing chillers through selection, adoption and/or redesign of PCB & PLCs

Coordinate and liaise with internal production, sales & marketing team as well as external end customers, contractors and consultants on-site

Supervise and check suppliers’ works and/ or end customer requirements according to design drawings, specifications and regulation (local codes or relevant international design codes)

Check and ensure the equipment and material offered in compliance with the specification and drawings.

Generate engineering & electrical drawings with Autocad software

Perform all other duties as assigned and required.

Requirements:

Candidate must possess at least Diploma in Engineering (Electrical/Mechanical) or equivalent.

At least 2 -3 year(s) of working experience in Electrical/Mechanical related fields is required for this position

Required Skill(s): Autocad, Microsoft Office

Licensed Electrical Engineer OR Licensed Electrical Technician is a bonus

Required Spoken and Written Language(s): English, Mandarin

Preferably with class 3 driving license

Interested, please email to [email protected]

Job Responsibilities:

• Manage and provide support to customers and managers
• Perform sales administrative and order management functions
• Handle customer enquiries and correspondences
• Liaise with various departments on planning, delivery, quality, engineering and registration matters
• Provide design and administrative support in marketing materials and corporate website
• Any other sales administration and marketing related duties as assigned

Job Requirements:

• Diploma in Business Administration/ Engineering
• Fresh ITE/Polytechnic/University graduate are welcome to apply
• Good communication and interpersonal skills
• Meticulous and Adaptable
• Proficient in Microsoft Office.
• Adobe Photoshop Illustrator & Autocad 2D will be an added advantage
• Salary will commensurate with qualifications and experience

English and Chinese speaking environment

Class 2/3 license

Deployment of workers to construction site and control of materials and machines

Attend site meeting and weekly office meeting

BCSS certificate

Risk assessment is an advantage

Report to factory at Eunos daily

Simple computer knowledge

Knowledge of MOM regulations

Job Descriptions & Requirements:

The Junior Technician is responsible for the diagnostic, testing as well as repair, production and overhaul of mechanical, electrical and electronic components of the chillers and other related systems in support of our overall chiller manufacturing process with fellow technicians.

Key Responsibilities:

· Manufacture industrial chillers in collaboration with other technicians encompassing sheet metal work, welding, assembly of refrigeration system, electrical wiring, temperature controller setup

· Evaluate final product’s overall performance, reliability and safety

· Diagnose, test as well as manufacture, repair and overhaul mechanical, electrical and electronic components of the chillers and other related systems in accordance to production BOM/ WO

· Delivery of chillers and components to end customers and setup on-site

· Generate 2D engineering & electrical drawings with Autocad software

· Perform all other duties as assigned and required.

Requirements:

· Candidate must possess at least a Diploma in Engineering (Electrical/Mechanical) or equivalent.

· At least 2 – 3 year(s) of working experience in HVAC/ Industrial Chiller fields

· Required Skill(s): 2D Autocad

· Required Spoken and Written Language(s): Basic English, Mandarin

· Singapore/SPR Only

· Preferably with class 3 driving license

· Salary will commensurate with qualifications and experience

• Possess Class 3 driving license
• Transportation of goods and workers to/from workplace
• 5.5 days/week
• Singaporean

Assist with the drawings preparations for projects using Acad.

Site visits to better understand the drawings required.

Attend meetings if necessary.

Assist with quantity take-off during tender submission.

Assist with some admin works, if necessary.

Assist with collecting and delivering samples.

Discussion with site on the completed work.

Steel calculation experience is priority.

Flexisolve Technology is looking for an engineer with at least 3-4 years experience and who is interested to be involved in applying the analytical skill knowledge in the field.

Responsibilities:

1 To conduct test and perform analysis on instrument to working condition.

2 To learn about the instrument function and specification of products the company represent.

3 To assist pre-sales support with matters relating to technical applicaitions.

Requirements:

1 Diploma/ Degree in Chemical Engineering, Analytical Chemistry .

2 Minimum 3 years of relevant experience in industry.

3 Strong analytical skills and good grasp of analytical instruments in gas analysis.

4 Fieldwork is expected.

5 Experienced /Mid career candidates are welcome.

Only shortlisted candidates will be notified.

Pls email resume with photo to [email protected]

Job Responsibilities:

• Liaising with Government agencies on deliveries matter
• Arranging delivery schedule for in-house drivers on daily basis
• Liaising with the Sales Dept & IT Dept closely on after-sales matters
• Maintain asset inventory and data records
• Liaising with clients for relocation and arranging with in-house driver team
• Preparing IT Engineers schedules for on-site to perform cryptographic erasure and verification before arranging driver to collect back the equipment from agency
• Preparation and submitting monthly reports for each tender
• Sending reminder emails in the interval of 3 months, 2 months and 1 month before the expiry dates to agencies to prepare and return the equipment before end-of-lease date
• Any ad hoc requirements by the Manager
• Handle incoming calls and email enquiries from corporate customers

Requirements:

• Minimum Diploma in Business Administration or related studies
• Good communication skills and able to work independently
• Able to work in fast-paced environment
• Customer oriented and able to liaise with different stakeholders
• Enjoy interacting and communicating with people and maintaining a good rapport
• Proficient in MS office

Others:

• Able to start immediately
• 5 days work week from Mon to Fri, 9am to 6.30pm
• Annual leave, Medical benefits, Staff insurance provided

Job Responsibilities

• To provide efficient and effective sales administration process flow and coordination to ensure highest customer satisfaction.
• To support Account Managers in preparing Sale Quotations to customers’ enquiries with an eye of detail and close follow up.
• To response to customers’ request on quotations and products information for new purchases requirements or renewals of licenses/maintenances.
• To verify on prices before submitting to Purchaser to process Purchase Order.
• To process Sales Orders for confirmed sales orders.
• To response to Customer’s request on delivery and co-ordinate with Operations team.
• To escalate maintenance or support issues that has been reported by the Customers with Operations team.
• To work closely with the Account Managers to meet sales performance goal.
• To document all relevant data systematically.
• To gather information and support Account Managers when there is a Tender requirement in liaison with Suppliers and Technical Solution Team.
• To follow up on tender progress and updates.
• To establish a good relationship with Customers to explore if there are any other opportunities apart from those products requested and expand the business opportunities to create more sales revenue.
• To perform other administrative duties as assigned or other duties as deemed required by Company.

Job Requirements

• Minimum ‘O’ Level with 2 to 3 years Customer Services’ working experiences preferably in Information Technology or IT System Integrator industry.
• Strong customer experience mindset, listening, understanding and responding to customer needs.
• Keen to learn and a team player.

Work Environment

• Office environment
• Work-life balance
• Flexible working arrangement
• Training will be provided
• Free access to office building facilities ie swimming pool, gym rooms, tennis court and BBQ pit

Customer Service Executive salary range : $2300 to $2500, with attractive monthly sales incentives and monthly mobile reimbursement claim max up to $50.

Key Responsibilities

• Develop and implement sales strategies to meet or exceed revenue targets.
• Manage and motivate the sales team to achieve overall targets.
• Monitor and analyze sales activity and identify opportunities for growth.
• Collaborate with marketing and product development teams to create effective sales campaigns, promotions, and product launches.
• Provide exceptional customer service to promote customer loyalty and retention.
• Develop and maintain positive relationships with key clients.
• Prepare and deliver sales presentations and proposals to potential clients.
• Present sales reports to upper management and make recommendations for improvement.

Requirements

• Bilingual (English & Chinese)
• Able to accept 6 days work per week (Rest day will fall on weekdays)
• Minimum of 2-3 years of experience in a similar role
• Proficient in e-commerce (Lazada, Shopee, website)
• Excellent communication skills, effective leadership, and time management skills

Ensure the smooth operation and maintenance of the group IT systems.

Maintain and update existing group systems in accordance with established processes and standards.

Provide reliable and efficient local support for the office, ensuring minimal downtime and maximum productivity.

Main Mission

1. Update and maintain the existing group systems, ensuring they are in line with appropriate processes and standards.

2. Provide local support for the office, which consists of approximately 40 people.

3. Monitor system performance and troubleshoot issues to ensure continuity of services.

4. Implement and maintain security protocols to protect the company's IT infrastructure.

5. Collaborate with other departments to understand their IT needs and provide appropriate solutions.

6. Document system configurations, processes, and procedures for future reference.

Skills, professional experience

Strong knowledge of Microsoft Windows environments.

Proficiency in system administration tasks such as resources deployment, system updates, and troubleshooting.

Excellent problem-solving skills and the ability to work under pressure.

Good communication skills to effectively support and train users.

Ability to work independently and as part of a team.

Optional

Experience with PowerShell scripting and/or Infrastructure as Code (Terraform)

Knowledge of network administration and security protocols.

Familiarity with other operating systems such as Linux.

Experience with virtualization technologies such as VMware.

Certification in relevant IT fields (e.g., Microsoft Certified: Windows Server, CompTIA Network+).

Performance Indicator

System uptime and availability.

Successful implementation of system updates and upgrades.

Response time to support requests.

User satisfaction with IT support services.

Compliance with security protocols and standards.

Documentation accuracy and completeness.

Work Environment

• Office environment
• Must be able to work at customer’s site based on the assigned project deployments
• Work-life balance
• Flexible working arrangement
• Training will be provided
• Free access to office building facilities ie swimming pool, gym rooms, tennis court and BBQ pit

Salary Range : $3500 to $4500 with monthly mobile reimbursement claim max up to $80 and Corporate Grab transport account for travelling related to work purpose.

Job Responsibilities

Project Leadership and Management

• Lead and plan technical deliverables that meet project requirements within the allocated budget and schedule.

• Oversee and coordinate technical implementation activities across project teams, ensuring smooth production cutover and post-implementation support.

• Serve as the escalation point for the project team, addressing critical project issues and facilitating smooth execution.

• Provide hands-on guidance to ensure the project teams build enhancements according to the solution plan.

Technical Delivery and Risk Management

• Plan, monitor, and manage risks/issues related to technical project delivery, providing L3 support as needed.

• Collaborate across different domain application teams to manage technical and security-related dependencies of the solution.

• Partner with Architects, Security, Suppliers to ensure solution design aligns with enterprise design principles, security, and control standards.

• Work with Security teams to facilitate completion of penetration testing and remediation of findings.

• Partner with suppliers and testers to ensure the successful completion of SIT, UAT, performance/load testing, and application security testing with quality results. Stakeholder Collaboration and Financial Oversight

• Partner with Program/Project Managers, Business Analysts, Suppliers to collate, understand, and finalize functional and technical requirements.

• Provide systems input during the specification phase (e.g., effort estimates, highlevel delivery plan) based on impact assessments.

• Engage with suppliers, conduct RFQ/RFI processes, and ensuring timely, high quality product deliveries.

• Manage project financials and budgeting, ensuring alignment with the financial goals of multiple projects.

• Provide regular status updates on technical delivery and escalate issues affecting the project schedule, proposing workarounds or resolutions.

• Ensure project documentation is completed according to industry and organizational standards.

Job Requirements

• Degree in Computing or related discipline to support job requirements.

• At least 7 years of experience in Program/Project management under a Project Delivery.

• Experience in project management, business analysis, business process reengineering.

• Self-driven, able to work independently with good multi-tasking skills to drive multiple projects concurrently.

• Adaptable and comfortable working in a dynamic environment.

• Well versed with request for Tender/Request for Proposal/Quotation process and standards (e.g., RFQ specification, issuance of RFQ up to award of RFQ which includes contract negotiations and finalization).

• Strong client management and interaction experience.

• Strong persuasion and negotiation skills including conflict resolution skills.

• Strong analytical and critical thinking skills, meticulous with attention to details.

• Ability to identify and improve on work & process inefficiencies.

• Proficient in MS Project, Confluence, JIRA.

• Proficient with SDLC, AGILE methodologies.

• End to end implementation of any of the following in a Financial Services Industry would be an advantage:

o Cloud related solutions

o Infrastructure / Network related solutions

o Endpoint / Workplace Technology related solutions

o Active Directory / Identity Management related solutions

Soft Skills

• Good organization skill, able to multi-task and work under pressure.

• Adaptable and comfortable working in a dynamic environment.

• Excellent time management and can prioritize work.

• Strong analytical and critical thinking skills, and meticulous with attention to details.

• Team player, able to work independently or in a team with minimal supervision.

• Good communication, writing and presentation skill.

• Good stakeholder engagement and vendor management skills.

Job Responsibilities

• Design and execute the standardization of workplace and infrastructure solution across the group, taking into consideration industry best practices and regulatory requirements.

• Implement and manage workplace technology solutions including end users’ devices, telephony, collaboration and office productivity tools, managed print. These will include the focus on Microsoft 365 suite, including emerging technologies like Microsoft Co-Pilot.

• Implement and manage network infrastructure such as WAN, Enterprise LAN, firewalls, routers, switches, load balancers, remote access and other network enabling technologies and applications.

• Implement and manage the Service Desk to handle service requests and incidents.

• Drive workplace technology and infrastructure service recovery to reduce system downtime and impact to internal users and external customer.

• Track service providers SLAs.

• Experimentation and recommendation of new workplace technologies. Keep abreast with technology development in the industry and regulators.

Job Requirements

• Bachelor’s degree in computer science, Information Technology, or a combination of relevant professional experience.

• More than 5 year’s relevant working experience in managing Workplace Technology and infrastructure. Financial services industry experience preferred but not mandatory.

• Experience in implementing and managing Microsoft infrastructure (i.e. Microsoft 365), including Active Directory, ADFS, Azure AD, SCCM, end point management tools.

• Familiar with WAN routing protocols, QOS, COS and experienced with Telco’s business and operations and network protocols like DHCP, TCP/IP, and VPN.

• Relevant certifications in Workplace Technology and Networking preferred but not mandatory.

• Strong technical, analytical and engineering competencies with hands-on experience in managing workplace and infrastructure environments.

• Customer and service centric and able to communicate concisely and clearly with non-IT-savvy users.

• Knowledge of ITIL framework and IT service management concepts and Agile methodologies.

Job Description:

i. For Leave and Benefits management:

At least 5 years of working experience in information technology; of which at least 2 years of working experience in J2EE or related technology.

ii. For Data management:

At least 5 years of working experience in information technology; of which at least 3 years of working experience in data management.

Requirements:

● Diploma / Bachelor's degree in Computer Science, Information Technology, or related field.

● At least 2 years of experience in project coordination.

● Working experience in SQL and competent in SQL Programming is preferred.

● Working experience in SAP HCM with ability to perform data query via SAP programs/queries is preferred.

● Working knowledge of Microsoft Access is preferred.

Design and develop highly complex and scalable Python modules.

Integrate applications using middleware software such as Avro Kafka and handle database design.

Deploy applications to OpenShift via CICD pipelines.

Experience in supporting trading desks.

Familiarity with Agile/Scrum methodologies.

Excellent troubleshooting and debugging skills for 2-tier and multi-tier applications.

Experience as first-line application support for trading systems and back-office, handling issue analysis and general system checks and maintenance tasks.

Expertise in Python (OOPs concepts, Flask/Django frameworks, multithreading, web sockets, and analytics tools such as Pandas and NumPy).

Strong experience in SQL and PL-SQL database design with at least one RDBMS (preferably MariaDB and MS-SQL).

· Plan, Install, Manage, and administer Mainframe, Upgrades and Maintenance

· Manage and deliver support for z/OS, DB2, IBM TWS, IBM RACF, IBM RMM, IBM SDSF, SMP/E, IODF.

· Hands-on experience in installing, upgrading, and administering IBM, CA and BMC products.

· Hands-on experience managing DFSMS suite – DSS, HSM, RMM, VTL and replication.

· Experience managing enterprise Mainframe Storage Systems – Disk and Virtual Tape

· Experience with Mainframe recovery, disaster recovery, troubleshooting, maintaining, and configuring using Mainframe LPARs

· Develop/Maintain/Improve in-house programs and utilities in COBOL, REXX.

· Experience with MF Data Center and MF network (VTAM, TCPIP and TN3270)

• Proven experience as Business Analyst with extensive testing experience, preferably in the financial or investment industry.
• Strong understanding of software development life cycle (SDLC) and testing methodologies.
• Proficient in SQL.
• Gathering business requirements from users and drafting relevant documents (e.g., Business Requirement Definition, workflows), while working closely with users to finalize these documents.
• Reviewing the System Functional Requirements document.
• Planning and supporting User Acceptance Testing.

• Experience in data engineering, ETL, and software development, specializing in Oracle PL/SQL, Informatica, and Business Objects.
• Skilled in data integration, migration, and transformation for complex business environments.
• Strong knowledge in business intelligence and data warehousing with experience across banking and finance domains.
• Ability to analyze and optimize data flows to enhance efficiency and reduce costs.
• Responsible for Control-m design and job scheduling
• Provide in-depth analysis and insights for better and efficient decision making of pricing, inventory and purchase requisitions
• Closely worked with business analysts to understand the requirements, design, develop, test, and deploy the ETL
• Develop the data layer using Informatica and Oracle PLSQL

Qualification training shall be provided as necessary to attain competency to deliver job responsibilities.

Main Job Responsibilities:

• Conduct 3rd party audits to assess organizations' Information Security Management System and related Statement of Applicability (SoA) for conformity with ISO/IEC 27001 and in strict compliance with GIC's Code of Ethics and established audit procedures
• Conduct other related Information Security, Cybersecurity, Data Protection audits – ISO/IEC 27701, ISO/IEC 27017, ISO/IEC 27018, CSA Cyber Essentials mark, CSA Cyber Trust mark, IMDA Data Protection Trust mark, GDPR Compliance audits, Second Party IT audits
• Conduct Information Security, Cybersecurity, Data Protection trainings/workshops/seminars
• Manage the entire audit process from planning, conducting, reporting, and following up on the assigned audits.
• Support in technical review of audit reports and technical advice to Sales Team and Certification Team as and when required.

Job Qualifications / Requirements:

• Possess a professional degree in Computer Science/Information Security/Cybersecurity or related fields to Information Technology
• At least two years are in a role or function relating to information security/Cybersecurity
• Successfully completed a Lead Auditor Course in ISO/IEC 2700 Information Security Management System (ISMS)
• Having completed training courses in Singapore PDPA Fundamentals/Practitioner and holding industry certifications like CISA, CIPM, CISSP will be advantageous