Job Summary

The Lead Salesforce Architect role will be responsible for building and mentorship of a multi-skilled Salesforce team as well as design and implementing Salesforce solutions for our customers that follow best practices in both IT and Salesforce projects.

Responsibilities

• Manage robust teams of Salesforce.com delivery team members, including BAs, Tech Leads, Architects, Developers & QA
• Perform project and program management activities, including project financials.
• Liaise and manage collaboration between horizontals to bring in synergies and ensure successful delivery
• Take accountability of delivery of work packages to customer facing project teams, ensuring packages are delivered on time and with quality
• Ensure for all projects, each Apex method developed has an equivalent test method with at least one valid unit test (using an assertion)
• Ensure total test coverage within QA and higher environments is at least 85%
• Ensure all code is peer-reviewed against Cognizant development standards prior to deployment to QA
• Maintain and publish Salesforce development standards to broader technical teams on a quarterly basis
• Ensure developers are incorporating code review feedback prior to deployment to QA. Enforce the practice with regular training & project audits.
• Ensure version control has been correctly setup at the beginning of the project
• Ensure all developers are using version control as the source of truth for development
• Be an active part of the COE, owing technical & solution reviews for all projects on a regular basis
• Reporting to internal senior management or Leadership teams on the overall engagement (across different dimensions like delivery, bid management, staffing, financials etc.
• Ability to understand pain areas of business and present workable solutions
• Acts as the escalation point when issues arise and understand what to do and who to work with to resolve them.
• Ability to stay focused in a fast-paced, high-energy, challenging environment where there are multiple competing priorities on a daily basis.
• Work closely with business analysts, architects, developers, testers and a variety of IT and business stakeholders.
• Keeping up to date with Salesforce releases and new functionality.
• Adhere to company and project standards and guidelines.
• Accurate time management and reporting of own work.
• Quality, on time delivery of agreed deliverables.
• Ability to work on multiple applications/ projects/ BAU enhancement simultaneously and must have a “can do” attitude.
• Grow the maturity of our practice by leading internal initiatives to further develop methodology, tooling, and skillsets. This includes owning our Architect & CTA Academy, enable CICD & version control for all projects
• Define & enable development plan for TL’s to make them into strong TA’s
• Help drive bootcamp for developers and enforce best practices in all our developers

Requirements

• Extensive years of experience in handling large delivery engagements with a strong experience in managing SFDC programs
• Deep knowledge and expertise across the Salesforce.com platform (Sales Cloud, Service Cloud, etc.), including experience delivering complex SFDC solutions
• Has delivered multiple full end-to-end Salesforce.com implementations/projects, especially including highly integrated/complex ecosystems. Understands how to deliver capabilities on Salesforce AppExchange products
• Strong program management and problem-solving skills
• Should have excellent presentation and written communications skills
• Strong Exposure to SDLC and Agile methodologies
• Exceptionally strong in scope management
• Has ownership for key projects’ timelines, deliverables, budget and metrics
• Proven ability to efficiently manage a portfolio and drive operational improvements
• Should be flexible in time and attitude
• Works independently to manage the whole program and respective stakeholders/ and projects
• Hands on experience with setting up branching strategy, version control & CICD

Qualifications

• Platform Developer I (mandatory)
• Platform Developer II (desirable)
• Salesforce Application Architect (mandatory)
• Salesforce System Architect (desirable)
• Integration Architecture certified (desirable)
• TOGAF Certified (desirable)
• Project Management or Delivery focused certification (mandatory)

Job Summary:

• Extensive Salesforce experience with exposure to various SFDC clouds
• Expertise in creating Lightning components (Aura knowledge is a must, LWC will be additional advantage)
• Knowledge of PSS is an additional advantage
• Apex Enterprise Patterns Knowledge/Experience
• Well versed in any modern IDE (like VS code) and familiar with Git/Bit Bucket
• Expertise in providing solution for complex requirement
• Proven track record achieving desired business outcomes through defining system architecture, identifying gaps between current and desired end-states, and delivering comprehensive solutions
• Extensive experience developing advanced Apex, Lightning Web Components, advanced complex triggers, Visualforce pages, SOQL, scheduled batch jobs, and SOAP/REST Integrations
• Professional experience authoring requirements, definition, design, and other related project and system documentation
• Demonstrated ability to effectively identify and translate user requirements in business, functional, and test scenarios for project of various sizes and complexity
• Ability to leverage customization of Salesforce objects, Salesforce workflows, and Process Builder to automate processes and improve Service productivity/adoption
• Hands-on experience in data management including uploading/cleaning-up data using data loader, creating validation rules, pick list values, and lookup filters to ensure data quality
• Demonstrated experience designing custom objects, custom fields, picklists, page layouts, workflow, approval processes, validation rules, custom tabs, Visualforce pages, and email generation according to application requirements
• Strong knowledge of Salesforce configuration capabilities and be able to recommend best practices and identify areas where custom development is required

Roles and Responsibilities:

• Support key business processes and applications through hands-on configuration and development, coordination of new development requests, and management of application integration to Salesforce
• Provide and design solutions and required architecture to business requests for Salesforce environments
• Develop and review specifications for enhancements to Enterprise Applications and associated database environments
• Design and build high-performance, reusable, and reliable Apex code with best practices
• Translate requirements defined in business, functional, and use case documents or operational artifacts into solutions in the Salesforce Platform
• Develop and execute comprehensive system test plans, conditions, test scripts, and test cases
• Recommend and facilitate best fit solutions through accurate assessment of workflow, data, and other process related problems
• Test bug fixes to ensure performance success as per requirements and deploy them to production
• Complete regular internal system audits and prepare for upgrades
• Collaborate with business partners to establish suitable processes to support development and change management activities
• Assist in the creation and delivery of related user documentation and end-user training to grow the Salesforce skillset and adoption across the organization

As an Information Security Engineer, you will play a crucial role in our Security Operations Center. Your responsibilities will include monitoring, detecting, investigating, analyzing, and responding to security events within our IT infrastructure, including Operational Technology (OT) systems. Your expertise in cybersecurity frameworks, risk management, and incident response protocols will help fortify our defenses. A thorough understanding of Operational Technology security principles is essential, as you will oversee the integration of security practices in both IT and OT environments to protect our critical infrastructure. You will also apply Scaled Agile Scrum methodologies to coordinate technical meetings and manage security projects efficiently.

Roles and Responsibilities

• Design and implement advanced security architectures for IT and OT environments to ensure robust protection against emerging threats.
• Lead the development and integration of custom security solutions tailored to the specific needs of our digital and physical infrastructures.
• Conduct high-level vulnerability assessments and penetration testing to evaluate the security of IT and OT systems.
• Develop and refine incident response strategies to enhance our ability to respond to and recover from security breaches swiftly and effectively.
• Collaborate with IT and OT teams to ensure seamless integration of security technologies across all platforms.
• Serve as the technical lead on projects involving cybersecurity technologies, ensuring compliance with industry standards and regulatory requirements.
• Mentor junior engineers and analysts, providing guidance on complex technical issues and fostering a culture of technical excellence and innovation.
• Stay current with the latest cybersecurity technologies and trends, applying this knowledge to continuously improve our security posture.
• Prepare and present detailed technical reports and security briefings to senior management, offering strategic recommendations based on your assessments and findings.

Requirements

• A master’s degree in Cybersecurity, Computer Science, Engineering, or a related field, along with significant professional experience in cybersecurity.
• Expertise in designing and managing security solutions for both IT and Operational Technology systems.
• Advanced certifications in cybersecurity such as CISSP, CISM, or GIAC, with specific training in areas like SCADA or ICS security.
• Strong leadership skills with experience in managing complex security projects and leading cross-functional teams.
• Deep understanding of regulatory compliance and security frameworks such as ISO 27001, NIST, SOC 2, and others relevant to IT and OT cybersecurity.

Interested candidates, who wish to apply for the advertised position, please email us an updated copy of your resume.

We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy

Company Overview:

Traveloka is a leading technology company that provides a one-stop travel and lifestyle platform for customers in Southeast Asia. Our platform offers a wide range of travel-related services, including flight and hotel bookings, activities, attractions, and more. With a mission to empower travelers with seamless experiences, we're committed to pushing the boundaries of technology and innovation in the travel industry.

It's fun to work in a company where people truly BELIEVE in what they're doing!

Job Description:

As a leading travel technology company, Traveloka manages a vast ecosystem of APIs, microservices, cloud infrastructures, and front-end applications (web and mobile) that serve millions of users worldwide. On the back side, we operate large-scale data pipelines and internal business operations, many are engineered in-house, which require robust security measures to protect user data, intellectual property, and sensitive corporate information.

The Security Engineering Manager will take a holistic approach to safeguarding our engineering assets, working and managing across multiple teams including DevSecOps, Product Security, and Offensive Security. Success in this role requires strong analytical, problem-solving, and leadership abilities, as well as the capacity to think from defensive, offensive, and engineering perspectives to craft tailored security solutions for our unique environment. The ideal candidate will not only be proficient in using readily available or off-the-shelf tools but will also have the expertise to assess when and how custom security tools need to be developed and maintained with a software engineering perspective to address specific challenges.

Requirements:

• Proven experience managing Security Engineering or Software Engineering teams, with at least 7 years of extensive expertise in cybersecurity.
• Strong background in leading cybersecurity or software development projects using agile methodologies.
• Experience securing applications in fast-paced environments with frequent changes.
• Proficient in general-purpose programming languages (e.g., Python) and Object-Oriented Programming (e.g., Java).
• Hands-on experience with cloud platforms like AWS and GCP, including platform- specific security features and common security tools.
• Familiarity with modern technologies such as containerization, managed container services, serverless functions, infrastructure as code, API gateways, BFF (Backend for Frontend), CI/CD, and microservices.
• Deep technical knowledge of web, mobile, OS, and network security
• Able to practically demonstrate various security tests and control implementation such as SAST, DAST, SCA, WAF, secure-by-design, and secure application framework.
• Excellent verbal and written communication skills.
• Strong self-initiative to bridge gaps between Software Engineering, Infrastructure Engineering, and Security Engineering, while providing a security framework for the entire technology team and management.
• Commitment to cybersecurity with a dedication to continuous learning and staying updated on new technologies.
• Experience in CTF, bug bounty programs, presenting at security conferences, or publications is a plus.
• Experience with penetration testing, red teaming, or purple teaming is a plus.
• Web development experience or developing security tools is a plus.
• Relevant technical security certifications (e.g., Offensive Security, CREST, SANS GIAC) are a plus

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Company Overview:

Traveloka is a leading technology company that provides a one-stop travel and lifestyle platform for customers in Southeast Asia. Our platform offers a wide range of travel-related services, including flight and hotel bookings, activities, attractions, and more. With a mission to empower travelers with seamless experiences, we're committed to pushing the boundaries of technology and innovation in the travel industry.

It's fun to work in a company where people truly BELIEVE in what they're doing!

Job Description:

Our team is seeking an passionate Commercial Strategy & Growth Manager to join us as we create and deliver mission critical services and processes to enable Traveloka Travel Activities, specifically in our Supply side.As a Commercial Strategy & Growth Manager, you play a crucial role in the development of sustainable and profitable value growth for Traveloka and our customers, with the primary responsibility of Commercial Strategy maximization efforts for all revenue streams under Experience domain. This role includes the development and implementation of the necessary strategic frameworks, governance routines, and analytic tools that will enable you to deliver actionable recommendations to improve promotion investment Return on Investment (ROI).

In this high-impact role, you will be working collaboratively with cross-functional stakeholders, particularly, the Market Management team.Your responsibility include:

• Define and drive the agenda for the overarching commercial strategic growth framework for Experience product.
• Define strategy to realize financial goals in a sustainable and consistent manner in collaboration with Marketing, Supply Management, and Finance.
• Develops tools to enhance and integrate descriptive and predictive demand and financial analytics to optimize and streamline pricing scenario development and decision-making process.
• Partner with Marketing and Supply Management teams to define the role of pricing in categories, ensure alignment to brand objectives and consideration of competitive pricing and promo strategies.
• Responsible for analysis, execution, and score carding of strategic pricing recommendations, and lead communication and alignment to Marketing and Supply Management organizations on its development, execution, and review
• Identify where to unlock opportunities for scalability of commercial strategies. Lead recommendations for customer specific trade optimization solutions in partnership with Supply Management team
• Monitor the implementation of quantitative models to optimize efficiency and effectiveness of the Market & Partnership team outputs, ensure the model is reflective of the business objectives
• Work closely with Product to align between tech enablement and supply needs & strategy; esp. to establish scalability

Job Requirements:

• Bachelor's degree in Business Administration, Finance, or any other relevant field, or other relevant fields from reputable universities with minimum GPA of 3.5/4.0. An MBA or Master's Degree in the aforementioned field is a plus.
• 5 years or more of working experience.
• Proven experience as a Commercial Strategy Manager. Experience in the travel industry, other technology company, or global consulting field is a plus.
• Strong analytical mindset and an excellent understanding of the P&L and key RGM levers to drive both top and bottom line growth.
• Must have a high level of analytical skills, with an ability to distil information and uncover insights from a variety of sources.
• Strong project management skills, with the ability to manage multiple initiatives simultaneously and deliver results within deadlines.
• Demonstrate ability to collaborate effectively with cross-geography and cross-functional teams, and stakeholders at all levels.
• Excellent communication skill in English, both written and verbal, with the ability to present ideas and influence stakeholders effectively.
• A quick learner to absorb new knowledge in the fast-changing and dynamic industry, and synthesize learnings into strategic growth levers that generate tangible business impacts.
• Strong interpersonal skills and possession of a full understanding of professional business ethics, decorum and social skills.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Company Overview:

Traveloka is a leading technology company that provides a one-stop travel and lifestyle platform for customers in Southeast Asia. Our platform offers a wide range of travel-related services, including flight and hotel bookings, activities, attractions, and more. With a mission to empower travelers with seamless experiences, we're committed to pushing the boundaries of technology and innovation in the travel industry.

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're seeking a Head of Engineering, Technology Architecture, and Operations to lead our Central Engineering group consisting of Solution Architecture, Cloud Infrastructure, Site Reliability Engineering, Backend Engineering, Technology Service & Program Management, Quality Engineering and SDET.

This role will drive change by collaborating closely with Line-of-Business Technology (LOBT) teams, including LOBT heads, business stakeholders, business analysts, application teams, infrastructure specialists and architects. They also champion innovation by utilizing emerging technologies to achieve market differentiation, establishing partnerships, exploring, and conducting proof-of-concept (POC) projects for new technologies.

Key Responsibilities:

• Collaborate with LOB to understand business goals, functions, applications, and technology landscapes. Develop architecture roadmaps, technology capabilities, and implementation plans.
• Provide technical vision, strategy, and lead the long-term architectural direction, focusing on reusable platforms/product components. Analyze and advise senior leadership on product architecture and adoption standards.
• Deeply understand the business and work with stakeholders to gather business and functional requirements, translating them into robust, scalable, and supportable technical specifications and architectures.
• Own end-to-end architecture, including detailed designs of systems and applications aligned with country and regional strategies. Lead the creation of design specifications for application development and modification. Define integration patterns.
• Map business requirements to solution components using best practices, establishing standards and processes. Understand and map application and infrastructure interdependencies. Think across technologies and define usage patterns.
• Create a roadmap for modernizing applications, utilizing modular, loosely coupled designs deployable on cloud-native architectures. Assist application teams in their modernization efforts.
• Develop and document design principles, service catalogs, and patterns as enterprise and solution architecture standards. Drive design consistency, reduce duplication, and enforce architecture models. Document processes and best practices. Promote standards, reusable components, code, and APIs.
• Identify and assess design options and trade-offs to address functional and non-functional requirements. Recommend designs considering current and target state architectures. Develop architecture specifications for engineering and execution.
• Ensure adoption and implementation of defined solutions. Provide technical expertise for systems architecture design and iteration. Collaborate with engineering teams on system integration standards.
• Lead governance forums for architecture alignment. Ensure regular reviews of architecture standards and patterns in response to evolving business and technology landscapes, with thorough vetting processes.
• Balance collaborative capabilities like design and engineering with strong governance on security, availability, and performance.
• Foster a culture of product innovation and excellence, characterized by collaboration, execution focus, customer-centricity, and purpose-driven outcomes.

Qualifications:

• Experience: 15+ years of progressive experience in technology leadership, including significant experience managing large engineering organizations.
• Technical Expertise:
  • Deep understanding of modern software development practices, cloud-native architectures, and DevOps methodologies.
  • Technical proficiency: Excellent understanding of technical architecture and contemporary application design patterns, such as microservices and serverless functions.
  • Comprehensive architectural knowledge: Solid grasp of End-to-End Architecture, encompassing Backend (Java), Front-End technologies, mobile applications (Android and iOS), Databases (SQL & NoSQL), Data Lake, RESTful APIs, and streaming technology.
  • Enterprise integration expertise: Deep understanding of Enterprise Integration and Messaging Patterns, along with SOA Governance practices.
  • Cloud-native experience: Proven ability to work in a cloud-native environment, including public cloud, containers, serverless, cloud data, credential and security management (keys, secrets, vaults, etc.), and service monitoring on cloud, PaaS, and container environments (AWS, GCP, Docker, ECS, Kubernetes, Infra-as-code, etc.).
  • Programming skills: Basic proficiency in at least one major programming language (Java, Golang, Python, etc).
  • Web development and database knowledge: Good understanding of web development standards and database technologies (Spring Boot, PostgreSQL, MongoDB, BigQuery).
  • DevOps and Agile familiarity: Good grasp of DevOps, SRE, and Agile methodologies and tools (Maven, Gradle, Github Actions, Cucumber).
  • Architecture frameworks: Familiarity with one or more Architecture Frameworks.
• Leadership Skills:
  • Proven ability to inspire and motivate teams, build consensus, and drive change.
  • Problem-solving: Exceptional problem analysis skills and a self-driven approach to discovering, defining, developing, and delivering data-driven solutions.
  • Hands-on approach: Willingness to be hands-on while maintaining strong attention to both framework and detail.
  • Independence and initiative: Ability to work independently and manage multiple concurrent initiatives.
• Strategic Thinking:
  • Strong analytical and problem-solving skills, with the ability to develop and execute long-term technology strategies.
  • Strategic alignment: Proven capability to grasp business strategies and processes, and translate them effectively into technological solutions.
• Communication Skills:
  • Collaborative spirit: A strong collaborator capable of working effectively within guilds and tribes. Collaboration and teamwork are crucial for success in this role.
  • Excellent written and verbal communication skills, with the ability to effectively interact with technical and non-technical stakeholders.
  • Communication and engagement: Excellent communication skills and ability to manage engagement through sharing strategic plans, providing execution updates, leading projects, and delivering status updates.
  • Stakeholder management: Ability to bridge the gap between stakeholders across Lines of Businesses, from C-level executives to Application Developers. Effective communication of technical concepts in clear and established terms, using appropriate channels and collaboration methods (both offline and online).

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

As a University of Applied Learning, SIT works closely with industry in our research pursuits. Our research staff will have the opportunity to be equipped with applied research skill sets that are relevant to industry demands while working on research projects in SIT.

The primary responsibility of this role is to deliver on an industry innovation research project where you will be part of the research team to develop a first-of-its kind AI-assisted integrated NDT verification system for reusability of structural steel with accuracy of ±10% at confidence level of 95%. The key innovation is to use AI to analyse a bigger data set and build a multi-parameter machine learning (ML) model that integrate the complex mechanical properties obtained from DT and the electric/magnetic permeability data obtained from NDT to predict the critical material characteristics of reusable steels.

Key Responsibilities

• Participate in and manage the research project with Principal Investigator (PI), Co-PI and the research team members to ensure all project deliverables are met.
• Undertake these responsibilities in the project:
  1. Establishing test result database: Conducting both DTs and NDTs on the same samples to create a comprehensive dataset for AI model development, managing data collection processes on-site at the collaborator’s factory, and ensuring the accuracy and integrity of the collected data.
  2. Developing statistical model: Utilizing DT results to develop statistical models for estimating mechanical characteristics based on normal distribution and analyzing statistical data to support model development.
  3. Developing and verifying the AI model: Developing various regression models and evaluate their feasibility and suitability, conducting model fitting and verification phases using training and test datasets and ensuring the selected model meets the accuracy criteria (±10% at 95% confidence) for individual mechanical characteristics and overall classification results (grade determination).
  4. Validation of the method: Implementing the proposed method and AI model in test bedding cases, measuring the impact of the method in terms of time and cost savings and developing implementation guidelines based on validation results.
• Carry out Risk Assessment, and ensure compliance with Work, Safety and Health Regulations.
• Coordinate procurement and liaison with vendors/suppliers.
• Work independently, as well as within a team, to ensure proper operation and maintenance of equipment.
• Publish research findings in peer-reviewed journals and present at conferences.
• Assist in the preparation of project reports, proposals, and documentation.

Requirements

• Have relevant competence in the areas of structural engineering, material science, statistics and programming basics.
• Have a degree in Civil Engineering, Mechanical Engineering or Material Science. Possessing a Master’s or PhD degree will be advantageous.
• Knowledge of AI / ML and common ML programming languages will be advantageous.

Key Competencies

• Able to build and maintain strong working relationships with people within and external to the university.
• Self-directed learner who believes in continuous learning and development
• Proficient in technical writing and presentation
• Possess strong analytical and critical thinking skills
• Show strong initiative and take ownership of work
• Able to carry out data preprocessing, develop statistical and regression models.
• Possess knowledge of the mechanical properties of structural steel and factors affecting its performance
• Able to prioritize tasks, meet deadlines, and manage multiple responsibilities.

Roles & Responsibilities

• Draft and compile comprehensive tender documents including specifications, drawings, and scope of work.
• Conduct detailed cost estimations and evaluate tenders to ensure competitive and accurate bids.
• Manage contract agreements and ensure compliance with contractual terms.
• Develop detailed quotations for clients, ensuring accuracy and alignment with project requirements.
• Verify that all required documentation is complete and submitted in a timely manner to meet deadlines.
• Monitor and manage project costs to avoid overspending and ensure financial efficiency.
• Develop and manage project budgets, ensuring they align with financial constraints and objectives.
• Evaluate price comparisons and prepare summaries to support cost control measures.
• Draft and process variation orders for changes in project scope or requirements.
• Generate and submit monthly progress reports to support progress payment claims and project tracking.
• Assess and negotiate with proposed subcontractors in consultation with the project manager, ensuring cost-effectiveness and quality standards.
• Manage and finalize accounts for both main and subcontractors, ensuring all financial obligations are met and discrepancies resolved.
• Participate in project meetings as required, providing input on cost-related issues and project progress.
• Perform other duties as assigned, which may include ad-hoc tasks and responsibilities related to project cost management.
• Liaise with Engineers and Managers regarding their purchasing requirements.
• Source and negotiate for equipment and supplies.
• Evaluate suppliers based on quality standards, delivery, and prices.
• Process purchase requisitions and create purchase orders.
• Provide administrative support as assigned.

Job Requirements:

• Proficiency in Microsoft Excel, Word, Power Point & AutoCAD drafting.

Other field of studies are welcome to apply

Job Description:
• Collaborate with the business analysts (BA) and Product Owners during the requirement gathering phase to review & understand the requirements to a deep level of understanding.
• Study and analyze all documentation on the SME lending process, from customer and RM origination to disbursement, to understand the business requirements and translate into test cases.
• Prepares test plans, test cases and test scripts. Write test cases and test scenarios (positive and negative) for assigned project.
• Execute regression tests, user acceptance testing and live verification.
• Report, track and determine priority of reported defects through discussions with users and logging in JIRA.
• Works with the development Team and SIT team during performance testing, regression testing, and UAT.
• Do timely tracking of issues and coordinating with users and tech team to resolve the issues within SLA (Response to users within 1 working day).
• Prepare the relevant documentation that documents the test scope, test data, test cases and overall testing progress
• Stays abreast of QA & Testing best practice and latest available tools, frameworks and standards



Requirements:
• Meticulous, analytical and process oriented, familiar with software development lifecycle
• You work smart with minimal handholding, and able to understand complex logics and workflows, so that test cases created are thorough and complete.
• Strong communication and collaboration skills, so that you can understand requirements clearly from users.
• A self-driven and highly motivated hands-on mentality
• Experience in UAT testing and using project management tools (Confluence, JIRA) is preferred
• Experience in banking industry and prior work experience in testing of digital lending platforms is preferred

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd
• RCB No. 200007268E • EA License No. 01C4394
• Reg. <R21100074> <Cheryl Thng Wei Lin>

Responsibilities:
• Lead, plan and manage assigned projects within the business group, in accordance with organizational and project goals, such as budget, timelines and quality, to ensure successful achievement of project objectives and deliverables
• Act as the single point of contact for entire scope of activities for company designated IT outsourcing account in the areas of infrastructure, application projects and security incidents/audits
• Adapt and implement company project methodologies, processes, documentation, tools and measurements in relation to project management
• Create project specifications, schedules as well as planning and securing of resource requirements
• Provide progress updates on assigned tasks for all projects in the weekly project meetings, as well as technical guidance on operating procedures and new projects
• Ensure that projects performed are in compliance with Company’s ISO quality standards and project management’s model
• Ensure all Service Requests and assigned projects’ tasks are completed as per agreed schedules
• Play an active supporting role in the development of project office within the customer’s environment to achieve defined functions and capabilities
• Any other ad-hoc duties as required or assigned

Requirements:
• Degree or Diploma in Computer Science or Information Technology or its equivalent
• At least 10 years of related experience in IT Infrastructure System Integration (SI) industry, specifically in the Project
• Management of medium to large projects
• PMP certification or its equivalent is an advantage
• At least 7 years of experience in Systems Administration with an in-depth technical knowledge on Infrastructure and Network Support
• At least 3 years of IT outsourcing experience with proven ability to work in large groups and managing multiple projects
• Possess experience in managing RFP, RFQ and RFI
• Proven experience in strategic planning, risk and change management
• Knowledge of project management software tools and techniques is a must
• Strong leadership skills to lead and motivate the project team in project implementation and with ability to manage multiple projects simultaneously
• Effective influencing, organizational and problem-solving skills
• Excellent interpersonal, negotiation, communication skills and ability to interact with all levels
• Strong presentation skills and ability to write professionally

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd
• RCB No. 200007268E • EA License No. 01C4394
• Reg. <R21100074> <Cheryl Thng Wei Lin>

Responsibilities:

• Hardware support: technical diagnosis and coordination with OEM vendors for repair of defective hardware for a variety of devices including desktops/laptops/workstations, mobile devices, tablets, meeting room equipment, printers etc.
• IMACD: physical installations, moves, adds, changes, and de-installs for a wide variety of supported hardware devices including desktops/laptops/workstations, mobile devices, tablets, meeting room equipment, printers and etc. and supported software
• Coordinate with infrastructure teams to resolve issues with network, servers or other infrastructure devices or services that impact the normal work of end users
• Support hardware and software changes (e.g. hardware device change/refresh, system upgrade/migration, patch update, etc.) for end users
• Provide smart hand support for all kinds of hardware such as printers, servers, network devices, backup devices, meeting room equipment, scientific devices etc.
• Deployment services for large-scale efforts include asset auditing and discovery, project support, image integration, on-site installation, user self-installation, migration, and asset recovery governed with full project status and reporting

Requirement:

• 3 years of deskside support experience (MNC support experience is preferred)
• Experience in using ServiceNow is preferred
• Good deskside support technical skills and basic infrastructure knowledge
• Good communication and coordination skills
• English reading/writing/speaking skills (for non-English speaking countries)
• Be polite, patient, helpful
• Have a good sense of service mindset
• Have a good capacity of adaptability
• Willing to work overtime when required.

Key Responsibilities:

• Develop and execute digital marketing strategies to grow brand presence on Google, Xiaohongshu, TikTok, and other relevant platforms.

• Plan and manage content creation, including copywriting, video, and visual assets, tailored to each platform’s audience.

• Monitor and analyze campaign performance across platforms, making data-driven adjustments to maximize engagement and ROI.

• Identify and leverage trending topics and content opportunities to engage audiences and build brand affinity.

• Manage SEO, SEM, and other paid marketing initiatives on Google and other search engines.

• Collaborate with cross-functional teams, including design, product, and sales, to align marketing strategies with business goals.

• Maintain up-to-date knowledge of platform best practices, algorithm changes, and new features.

• Develop reports and insights on campaign performance and digital growth metrics.

Qualifications:

• Bachelor’s degree in Marketing, Communications, or a related field.

• Proven experience (3+ years) in digital marketing, with a strong focus on Google, Xiaohongshu, TikTok, and other social media platforms.

• Demonstrated success in creating and managing campaigns on multiple new media platforms.

• Strong analytical skills with experience in data analysis, KPI tracking, and report generation.

• Excellent written and verbal communication skills in both English and [Chinese or relevant language].

• Creative mindset with the ability to adapt quickly to changing digital trends.

• Knowledge of SEO, SEM, and digital advertising.

Preferred Qualifications:

• Familiarity with additional social media platforms and emerging trends.

• Experience in the home renovation, interior design, or furniture industry.

• Proficiency in graphic design or video editing tools is a plus.

About Us

TENTEN Partners is a specialist recruitment firm headquartered in Singapore. Since our launch in 2016, we have earned a strong reputation for delivering mid-to-senior level placements across the financial services sector. Our bespoke executive search and selection solutions are grounded in deep industry expertise and a responsive, agile approach. With an established global network and tailored service model, we are uniquely positioned to connect today’s top talent with tomorrow’s transformative opportunities.

What We Offer

Join a team that thrives on collaboration, respect, and transparency. Our dynamic, agile environment is free from excessive structure or bureaucracy, driven by an energetic commitment to excellence. We are passionate about delivering exceptional value to top-tier Consultancies, Vendors, and Banks. Our areas of technical specialisation include Development, Data Engineering, Pre-Sales, Architecture, Cyber Security, and Business Analysis/Project Management.

Requirements

• Proven ability to network and build relationships in your area of specialisation
• Resilience and a genuine passion for talent acquisition
• Minimum 3 years of recruitment experience, preferably in Technology
• A proven billing track record
• Experience working across South East Asia markets highly preferred
• Exceptional customer service and stakeholder management skills

Benefits

• Flexible working
• 25 days leave increasing yearly up to 30 days
• Best in industry commission scheme
• Training and Development for career progression
• Medical and mental health insurance and care
• Quarterly rewards and recognition events
• Yearly team trip to celebrate success
• Attendance at industry related conferences

If you’re ready to be part of our journey to success, we invite you to reach out. Please contact our Director – Head of Technology, Data, Digital at [email protected].

Position Overview:

We are seeking a skilled and experienced Cybersecurity Risk Manager to join our team and contribute to the management of IT and cybersecurity risks across our organization. This role will be pivotal in ensuring the integrity, confidentiality, and availability of our information and technology systems by supporting the Infrastructure Risk and Control function within the broader Cyber Risk Management operations. You will play an active role in shaping and implementing risk management processes that align with our regulatory requirements and risk appetite.

Key Responsibilities:

• Risk Management & Compliance: Support the Infrastructure Risk and Control function by ensuring that technology, information, and cybersecurity risks are managed and controlled effectively across various business units, consistent with the firm’s risk appetite and regulatory requirements.
• Gap Assessment & Risk Identification: Plan and conduct thorough gap assessments throughout the Secure Software Development Lifecycle (SSDLC) to identify and evaluate potential risks. Assess existing controls, identify mitigating strategies, and measure the residual risk.
• Policy & Standards Compliance: Work collaboratively with key stakeholders to drive adherence to cybersecurity, information, and technology policies and standards. This includes monitoring compliance and recommending adjustments when necessary.
• Risk Reporting & Control Effectiveness: Continuously monitor and assess the effectiveness of existing cybersecurity controls. Prepare and deliver regular risk and control reports to senior management, identifying key audit findings, risks, and areas for improvement.
• Training & Awareness Programs: Conduct cybersecurity awareness programs, including staff training on policies, standards, and best practices. Lead initiatives such as phishing simulation campaigns, awareness newsletters, and training sessions to increase security awareness throughout the organization.
• Coordination with Risk Functions: Liaise with other internal risk management functions to ensure a unified and cohesive approach to risk and audit management across the enterprise.

Qualifications and Experience:

• Education: A degree in Computer Science, Information Technology, Cybersecurity, or a related field is required.
• Experience: 5-8 years of professional experience in IT cybersecurity risk management, risk implementation, and governance. This includes practical experience in IT risk assessments, vendor risk assessments, audit processes, and managing operational risk issues.
• Industry Knowledge: Strong understanding of cybersecurity risk frameworks and standards such as NIST, COBIT, ITIL, and other relevant frameworks. Experience in applying these frameworks to real-world scenarios is essential.
• Risk Assessment & Remediation: Hands-on experience conducting IT risk assessments for in-house developed applications, commercial off-the-shelf products, and Cloud platforms. Ability to recommend and drive remediation efforts based on assessment findings.
• Communication & Collaboration: Strong written and verbal communication skills, with the ability to prepare detailed reports, presentations, and communicate complex cybersecurity issues to stakeholders at all levels.
• Problem-Solving Skills: Excellent analytical, problem-solving, and critical-thinking abilities, with the capacity to influence stakeholders and drive changes to improve risk management processes.

Preferred Qualifications:

• Certifications: Professional cybersecurity certifications such as CISSP, CISM, CRISC, CCSK, or CGEIT would be highly desirable.
• Additional Experience: Experience in conducting risk assessments on both traditional IT environments and modern Cloud-based systems will be considered an advantage.

Skills & Competencies:

• Cybersecurity Expertise: In-depth knowledge of cybersecurity best practices, risk assessment methodologies, and threat mitigation techniques.
• Governance & Compliance: Experience working within regulatory frameworks and compliance mandates.
• Training & Development: Ability to design and implement effective cybersecurity training programs.
• Attention to Detail: Meticulous attention to detail, particularly when identifying vulnerabilities and recommending improvements.
• Interpersonal Skills: Ability to work across teams and influence key stakeholders to prioritize cybersecurity risk management activities.

You’ll get to:

• As a Quality Engineer, you have the opportunity to accelerate the delivery and to improve the quality of the software we build through recommending and implementing automated test suites.
• Work with vendors, government agencies and teams to identify end-to-end test scenarios as well as to automate these test scenarios, applying risk-based strategy to minimize manual interventions.
• Analyse and decompose complicated software systems and design a strategy to test these systems.
• Review Quality Assurance Plan and Test Strategy to provide timely and meaningful feedback.
• Ensure all required testing documentations are in place as part of production preparation checks.
• Drive and advocate continuous improvement in testing practices and tools.
• Conduct research on emerging test automation technologies that can optimize and accelerate the project delivery.

What you’ll bring to the team:

• Degree or Diploma in Computer Science, Computer or Electronics Engineering, Information Technology, or related disciplines
• Minimum 5 years' experience in application exploratory testing and regression test automation, application performance testing, and/or application security testing. Hands-on experience in automating various types of tests such as unit tests, API tests, Integration Tests, UI Tests, and End-to-end Tests.
• Create and support test automation strategies and implementations
• Knowledge of test best practices, test methodologies and their corresponding tools.
• Must have strong troubleshooting and debugging skills
• Meticulous attention to details
• Strong analytical, interpersonal and presentation skills
• Keen to share knowledge with team mates
• Curious, open to new ideas
• Quick to learn new skills
• Proactive, self-driven and motivated

Bonus points for:

• ISTQB, CSQA, CSTP or other relevant certification
• Excellent verbal communication and listening skills
• Experience in agile development environment will be an added advantage
• Experience in DevOps will be an added advantage
• Experience in Performance testing will be an added advantage

We are seeking a talented Principal Architect to join our Global Solution Architect team, focusing on Multi-Service Integrations. In this role, you will design solutions for large, multi-tower engagements across various business units, balancing technical and business skills. You will craft innovative business-IT solutions for clients’ transformation and outsourcing needs, using digital, IT outsourcing, applications development, management, and infrastructure services. This position requires prior experience as an overall solution or enterprise architect with a proven track record in solutioning and delivering projects.

Responsibilities

• Shall perform the role of a trusted technology advisor
• Is expected to drive large transformation work across key clientele – Existing and new
• Is expected to be part of large transformation programs and specifically platform driven /enabled transformation programs and drive the end to end solution for the pursuits
• Whiteboard > shape up the client thought process > evolve a conceptual solution > work with the eco-system and provide directions to the independent solution streams > stitch it together > iterate with the client and other technology architects deriving from a business need.
• Other technology architects include:

1. Technology architecture
2. Component Architecture
3. Application architecture
4. Information Architecture
5. Integration Architecture
6. Hardware Architecture
7. Network, Hosting Architecture
8. Deployment / Cloud Architecture

• Be integral part of pursuits with the Service line Sales / Pursuit leader / Client Partner community along with the deal team which may comprise of other architects
• Once sales are completed, the role may sometimes transition into delivering the solution that has been sold and continue to be the trusted advisor to the client
• Will report into the solutions leader for the Geo

Requirements

• Extensive years of experience in solutioning for large complex programs
• Preferable to have experience in supporting pursuits and delivering multiple transformation AND / OR other packaged solutions supporting value chains across various Industries
• Need to have a good understanding of the Insurance, Banking or Retail as a whole across LOBs
• Need to have significant experience in the APAC region designing and Implementing transformation programs
• Excellent verbal, written communication skills and executive presence
• Preferably having a Tech advisory background with clients in ASEAN region
• Necessary to have had hands on experience in solutioning large transformation deals
• Need to be familiar with various deal constructs and engagement models for stitching large transformation deals
• Familiarity and hands on experience with most technology clusters – Micro Services Architecture, Java, .Net Core, Oracle, ERP, Open standards / TOGAF / industry standard frameworks and various common cloud platforms
• Familiar with the latest trends and common solutions on Data Management & Analytics, AI, IOT, Digital Engineering principles
• Ability to understand the broad strategy of the enterprise, recommend solutions propositions keeping in mind the entire client eco-system which is fit for purpose.
• Ability to have conversations and present propositions to the CXO group and carry the relationship along driven by content.
• Ability to derive and drive development of executable solution from a defined business need / architecture towards an executable solution.
• Need to have experience in estimation model for sizing the solution

About Cognizant

Cognizant (Nasdaq-100: CTSH) engineers modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we’re improving everyday life. See how at www.cognizant.com or @cognizant.

Responsibilities:

Under minimal direction, formulate and define system scope and objectives based on both user needs and a good understanding of information technology, business processes, and industry requirements.
Act as a liaison between client and technical solutions/ support groups, using advanced communication skills to elicit, document, analyze and validate client requirements.
Apply extensive knowledge of the client's business and industry to develop requirements specifications.
Document requirements and translate into proper system requirements specifications using high-maturity methods, processes and tools.
Develop visualization, user experience and configuration elements of solution design.
Execute and coordinate requirements management and change management processes.
Develop and maintain internal and external relationships to support management of scope and expectations.
Participate in proposals, feasibility studies, implementations, and new business development.
Operates as a team member and as a team leader. Advise on methods to improve business processes.
Consider the business implications of the application of technology to the current and future business environment.
Develop and execute acceptance test plans and test cases.
May lead the training of clients and peers.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd
• RCB No. 200007268E • EA License No. 01C4394
• Reg. <R21100074> <Cheryl Thng Wei Lin>

Job Description & Requirements
Responsible for Windows servers, AD, DHCP, DNS and GPO implementation and maintenance.
Responsible for insuring the day-to-day operation, reliability, and integrity of the client’s environment. This includes the installation, maintenance, and management of all system related technologies such as VMware, backup, patch management, anti-virus rollout/support/monitoring.
Perform cloud technology administration on platforms such as AWS, Azure, Office365, etc.
The Engineer is responsible to assist in the development of company policies and procedures to support operations, security, and integrity.
Responsible for performing system generation, tuning, configuration, upgrades, performance management, disaster recovery, network troubleshooting, end-user support and usage reporting as required.
This position is responsible to work with all technology team member to insure proper design of system architecture.
Analyses existing customer system infrastructure and identify potential enhancements to sustain and improve optimization and performance.
Perform MS Windows 2008/2012/2016 and health checks.
Create and maintain documentation, report generation/customization.
Provides clear oral and written communication.
Maintains high quality customer service to customers.
Requirements

Diploma/Degree in Computer Science Engineering in relevant discipline.
ITIL, MCSE/MCSA certification or equivalent preferred.
Minimum 3 years’ experience in supporting and implementing IT infrastructure.
Strong consultancy and interpersonal skills.
Good technical/engineering/development practice.
Hands-on system design and/or configuration experience with Microsoft Technologies, VMware, Backup Software and Cloud Technologies.
Experience in VMware server virtualization and administration.
Working knowledge of Microsoft Server OS Roles and Features is required.
Well rounded technologist willing to learn and understand networking, middleware, storage, backup/restore, automation, system and security.
Experience planning and developing support processes and adhering to best practices
Ability to quickly comprehend the functions and capabilities of new technologies.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd
• RCB No. 200007268E • EA License No. 01C4394
• Reg. <R21100074> <Cheryl Thng Wei Lin>

Are you a visionary technologist with a passion for advancing safety through cutting-edge technology solutions?

We are seeking a dynamic and experienced Chief Technology Officer (CTO) to lead the technological evolution of our industrial safety gas detection alarms and systems. Join us in our mission to create a safer work environment for industries worldwide.

About Us:

We are a pioneering company specializing in industrial safety gas detection solutions. Our commitment to innovation and excellence drives us to create state-of-the-art gas detection alarms and systems that protect lives, prevent accidents, and ensure the well-being of workers in various industrial settings.

Role and Responsibilities:

As the Chief Technology Officer, you will be at the helm of our technological innovation and product development efforts. Your key responsibilities will include:

• Technology Strategy: Develop and execute a forward-looking technology strategy that aligns with our mission and business objectives. Lead the exploration of emerging technologies to enhance the performance, accuracy, and usability of our gas detection alarms and systems.
• Product Innovation: Drive the innovation of our gas detection products by overseeing the research, design, and development process. Collaborate with cross-functional teams to ensure that our solutions remain at the forefront of the industry.
• System Integration: Lead the integration of advanced technologies, such as IoT connectivity, data analytics, and cloud solutions, to create comprehensive and interconnected gas detection systems tailored to the needs of various industrial sectors.
• Quality and Compliance: Ensure that our products meet the highest standards of quality, safety, and regulatory compliance. Implement robust testing and validation processes to guarantee the reliability and accuracy of our solutions.
• Team Leadership: Build, mentor, and lead a high-performing technology team, fostering a culture of innovation, collaboration, and continuous learning. Provide technical guidance and mentorship to nurture the team's growth.

Qualifications:

• Proven experience (10+ years) in a senior technology leadership role, preferably in the field of industrial safety technology.
• Strong track record of successfully leading the development and launch of technologically advanced products in the safety or related sector.
• Expertise in gas detection technology, IoT integration, data analytics, and system architecture.
• Deep understanding of industry standards, safety regulations, and compliance requirements.
• Exceptional leadership skills with the ability to inspire and guide cross-functional teams.
• Strong communication and interpersonal abilities, with the capacity to engage with stakeholders at all levels.
• Bachelor's or Master's degree in Engineering, Computer Science, or a related field (advanced degrees preferred).

Why Join Us:

• Impactful Mission: Contribute to creating safer work environments and protecting lives through technological innovation.
• Innovation: Work in a dynamic and forward-thinking environment where your ideas and expertise will shape the future of industrial safety.
• Collaborative Culture: Join a team of dedicated professionals focused on driving positive change in industrial safety.
• Continuous Learning: Stay at the forefront of technological advancements and expand your knowledge through ongoing professional development opportunities.

• Uncapped commission scheme.
• Flexible Work Arrangement
• Career Development

Responsibilities

• Manage the entire recruitment process from mid to senior-level management positions.
• Assist each client in job scoping by understanding their corporate culture, objectives and business structures.
• Perform candidate screening and matching to clients’ job requirements.
• Conduct interviews and recommend potential candidate profiles to prospective clients.
• Placement of job advertisements.
• Provide prompt and professional services to existing and new clients and be responsible for generating sales revenue and business development activities.
• Ensure adherence to all administrative procedures and that all reporting systems are kept up-to-date.

Requirements

• Tertiary education with passion to fulfill more than a job.
• Ability to work independently with a high level of motivation and a positive mindset.
• Experiences in Cyber Technologies recruitment or industry will be an advantage.
• Very sales oriented personality and a great self motivator.
• Good experience in retaining existing clients and growing new clients.
• Good businessdecision making and knowledge.
• Responsible and take ownership of your work.
• Possess excellent communication and interpersonal skills.

Remuneration will commensurate with qualifications and working experience. Please state your current and expected salary.

If you have this passion, desire to take on this challenge and build a successful career in GMP, please forward your resume in confidence to [email protected].

We offer competitive salary with workplace at central working location. We regret that only shortlisted candidates will be notified.

What the Role is
The Government Technology Agency (GovTech) is the lead agency driving Singapore’s Smart Nation initiatives and public sector digital transformation. As the Centre of Excellence for Infocomm Technology and Smart Systems (ICT & SS), GovTech develops the Singapore Government’s capabilities in Data Science & Artificial Intelligence, Application Development, Smart City Technology, Digital Infrastructure, and Cybersecurity.

At GovTech, we offer you a purposeful career to make lives better. We empower our people to master their craft through continuous and robust learning and development opportunities all year round. Our GovTechies embody our Agile, Bold and Collaborative values to deliver impactful solutions.

GovTech aims to transform the delivery of Government digital services by taking an "outside-in" view, putting citizens and businesses at the heart of everything we do.

Play a part in Singapore’s vision to build a Smart Nation and embark on your meaningful journey to build tech for public good. Join us to advance our mission and shape your future with us today!

Who we are

The Government Technology Agency (GovTech) seeks to transform the delivery of Government Digital Services by taking an "outside-in" view, putting citizens and businesses at the heart of everything we do.

What you will be working on:

As a UX Designer, you will work in a Government Agency as a key member of the GovTech team. You will support the Chief Information Officer at the Agency, working with Agency stakeholders to undertake UX tasks in upstream Discovery and Conceptualisation, as well as Product Development and Delivery. Your responsibilities will include:

• Consult with stakeholders to understand goals and challenges and propose user-centric approaches to improving products and services to citizens, businesses and public officers.
• Drive user research activities through co-creation workshops, focus group discussions, stakeholder interviews, surveys, and translate research findings into actionable recommendations.
• Create and rapidly iterate on ideas to develop storyboards, user flows, mock-ups, and prototypes, or other methods as needed to prove concepts and demonstrate value.
• Align with corporate design systems and incorporate usability and good customer experience into products and services.

This will involve having good interpersonal and problem solving skills, a sharp analytical mind, and astute design judgment. You will work closely with Product Owners, business analysts, architects and software engineers to continuously design and deliver features for transforming citizen experience and improving agency efficiency.

What we are looking for:

• Degree or Diploma in Human Computer Interactions, Design, Psychology, Computer Sciences or related disciplines
• Minimum 4 years of UX experience, with a portfolio that demonstrates your experience in service design, design research, interaction design and product strategy.
• Team player, with experience working collaboratively in a cross-functional team
• Good organisational, presentation, and critical thinking skills
• Expertise with popular design tools and software e.g. Figma, Balsamiq, Axure, Sketch, Adobe Creative Suite
• Experience in Agile and UX development environments and frontend development/web development technologies such as HTML/HTML5, CSS, JavaScript, and Responsive Web Design will be an added advantage.

GovTech is an equal opportunity employer committed to fostering an inclusive workplace that values diverse voices and perspectives, as we believe that diversity is the foundation to innovation.

Our employee benefits are based on a total rewards approach, offering a holistic and market-competitive suite of perks. These include leave benefits to meet your work-life needs and employee wellness programmes.

We champion flexible work arrangements (subject to your job role) and trust that you will manage your own time to deliver your best, wherever you are, and whatever works best for you.

Learn more about life inside GovTech at go.gov.sg/GovTechCareers.

Stay connected with us on social media at go.gov.sg/ConnectWithGovTech.

Marketing & Product Operation Specialist

(Korean and English)

Job Highlights

• Positive working environment
• Attractive remuneration and benefits
• Business travel opportunities

Job Description

We are seeking a bilingual Product & Community Specialist to join our team. This hybrid role involves supporting product operations, coordinating with Korean developers, and driving social media engagement. The ideal candidate is fluent in Korean and English and passionate about games and community-building.

Responsibilities

• Game Testing & CoordinationAssist with game testing to identify bugs and areas for improvement.
  Coordinate with Korean developers to communicate necessary adjustments and enhancements.
  Translate game documents, emails, and communications between Korean and English.
  Travel to Korea to participate in meetings with developers and service providers.
  
• Social Media & Community EngagementCreate engaging content (text, images, videos) for social media platforms to connect with players and enhance community engagement.
  Monitor and respond to player comments and feedback on social media in a timely manner.
  Organize and manage online events and campaigns to promote player interaction and build brand awareness.
  Track and report community sentiment and trends to improve social media efforts.
  
• Ad-hoc TasksHandle additional tasks and responsibilities as assigned.
  

Job Requirements

• Fresh graduates are welcome to apply.
• Proficiency in Korean and English (spoken and written) for seamless communication and translation.
• Comfortable traveling for business meetings.
• Experience or familiarity with social media management and content creation.
• Strong communication and coordination skills to work with external partners and internal teams.
• Passionate about gaming with an eye for community engagement and trends.
• Prior experience with game testing or product coordination is a plus.

Job Descriptions

Maintaining and administering the networks environments including hardware, and configurations.
Performing disaster recovery operations and data backups when required.
Protecting data, software, and hardware by coordinating, planning and implementing network security measures.
Troubleshooting, diagnosing and resolving hardware, software, and network problems.
Replacing faulty network hardware components when required.
Monitoring network performance to determine if adjustments need to be made.
Coordinating computer network access and use.
Administer, and troubleshoot network infrastructure devices, including wireless access points, firewall, routers, switches, controllers.
Responding to inquiries from users, IT peers, vendors and to provide technical assistance and support.
Ensure control and compliance for the systems and servers related are available to only authorize users which follows policies and SOPs closely.
Attending audit meetings and ensure proper documentation of all work done.
Vendor management
Establish/maintains customer relationship with partners or internal users to ensure complete understanding of business processes to enable the delivery of viable Infrastructure solution.
Provide PABX support based on Client’s SOP and documentation
Attending to machine faults related to network problems during office and after office hours.
Job Requirements:

3-4 years of network
Network security
HPE network
Wifi knowledge (Aruba or Cisco)
Fortigate, Palo, or Cisco firewall experience
Megapop and SD-WAN knowledge
Work with vendors
Networking best practices
PABX knowledge (will be good)

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd
• RCB No. 200007268E • EA License No. 01C4394
• Reg. <R21100074> <Cheryl Thng Wei Lin>

Production Support Consultant

Smart IMS is a leading provider of information technology solutions, offering a wide range of services to businesses worldwide. With a strong focus on innovation and customer satisfaction, we help organizations streamline operations, improve efficiency, and achieve their strategic goals.

We are currently looking for a Production Support Consultant to support and maintain the production environment to ensure availability of critical services for daily operations of business.

Responsibilities:

- Deliver 1st and 2nd line support for market application production services.

- Partner with the global support teams, infrastructure and development teams to ensure quality support to our end users.

- Report & escalate incidents to the appropriate chain of command with focus on business and technology communications to end users and senior management.

- Work with BCP coordinators to perform disaster recovery exercises and assist with audits.

- Carry out post incident review with development and infrastructure teams.

Requirements:

- Relevant experience in production support in a financial service environment.

- Technical proficiency in Oracle SQL, UNIX-flavor operating systems, and automation tools.

- Familiar with ITIL incident change management environment.

- Functional knowledge in Equity and Derivatives products is a plus.

Additional Information:

- Location: HarbourFront

- Working hours: Monday to Friday, 9 am to 6 pm.

- Competitive salary commensurate with experience, with 14 days of Annual Leave and above market medical coverage / insurance.

- Renewable contract until 14 July 2025, with 2 months' notice period.

Singlife is a leading homegrown financial services company offering consumers a better way to financial freedom. Through innovative, technology-enabled solutions and a wide range of products and services, Singlife provides consumers control over their financial wellbeing at every stage of their lives.

In addition to a comprehensive suite of insurance plans, employee benefits, partnerships with financial adviser channels and bancassurance, Singlife offers investment and advisory solutions through its GROW with Singlife platform. It also offers the Singlife Account, a mobile-first insurance savings plan.

Singlife is the exclusive insurance provider for the Ministry of Defence, Ministry of Home Affairs and Public Officers Group Insurance Scheme. Singlife is also an official signatory of the United Nations Principles for Sustainable Insurance and the United Nations-supported Principles for Responsible Investment, affirming its commitment to finding a better way to sustainability.

First announced in September 2020 and valued at S$3.2 billion, the merger of Aviva Singapore and Singlife was the largest insurance deal in Singapore then and created one of the largest homegrown financial services companies in the republic.

Key Appointments

• Technology Risk Officer, in the Tech Risk & Business Resilience Team.
• 2nd line technology risk management and governance for the Singlife Group of companies

Key Responsibilities

• Champion and advocate effective technology risk management, ensuring risks are understood and managed within the approved risk appetite by the responsible technology functions.
• Maintain the TRM Risk Framework and technology-related policies and standards in accordance with the relevant MAS Notices & Guidelines and industry best practices.
• Ensure all material technology and cyber security risks are properly identified for key technology projects and are managed in accordance with the Group’s risk framework.
• Conduct deep dive reviews of technology related processes, risks and controls, and provide recommendations to strengthen the risk-control environment.
• Develop/refresh the key risk indicators for effective monitoring of technology & cyber risk.
• Prepare the quarterly technology risk reports for the relevant risk committees
• Validate the effective remediation of open issues by action owners to support issue closure.
• Ensure compliance with all applicable tech-risk related laws and regulations relating to the above functional activities.

Purpose of the Role

• Support the ED, Tech Risk & Business Resilience Team to deliver on the annual risk plans.
• Ensure effective 2nd line oversight, review and challenge over Singlife Group’s technology risk domains such as technology & cyber risk, cloud risk, digital risk and third-party technology risk management.
• Ensure that the technology risk profile of the Group is managed within approved risk appetite.
• Provide technology risk advisory support to Business Units.

Key Decisions within the Role

• Systems – Governance, Risk and Compliance (GRC) System
• Know how / expertise – Risk management framework and regulatory requirements.

Team

• Part of Technology Risk Management team with six team members

Requirements:

Experience

• Overall 5 years of experiences in areas of technology governance, risk management, operational risk and control management.
• Good understanding of a broad range of technology domains, including Cloud computing.
• Industry experience from Financial Services, FinTech, InsurTech, Digital Payment, eCommerce would be preferred.
• Ability to multi-task assignments, prioritized workload with limited supervision and be resilience under pressure whilst delivering to deadlines.

Education

• Academic: Bachelor’s degree in Computer or Information Technology (Mandatory)
• Professional Certification(s): CISSP or CRISC, CISA or other recognised organization (Preferred)

Key Stakeholders:

External

• External auditors and local regulators

Internal

• Local policy and business standard owners, action owners and risk representatives (Line 1)
• Risk and control owners and their nominees for the Group Technology function as well as the business entity’s technology leads.
• Legal & Compliance functions
• Members of the wider Group Risk function.

If you find yourself able to demonstrate the criteria above, apply with us now. We look forward to your application.