This role involves developing and maintaining business intelligence solutions, building ETL pipelines, and applying advanced data modeling techniques to support decision-making processes. The ideal candidate will have a strong technical background in MicroStrategy (MSTR) and a solid understanding of data management methodologies.

Key Responsibilities:

• MicroStrategy Development: Design, develop, and maintain MicroStrategy reports, dashboards, and other BI solutions to meet business needs.
• ETL Pipelines: Build and manage ETL pipelines to ensure efficient data flow and accurate integration from various data sources.
• Data Modeling: Implement robust data modeling techniques to organize and optimize datasets for reporting and analysis.
• Performance Optimization: Monitor and enhance the performance of MicroStrategy applications, ensuring optimal data retrieval and report generation.
• Collaboration: Work closely with business stakeholders to understand reporting requirements and translate them into technical solutions.
• Quality Assurance: Conduct testing and debugging to ensure the reliability and accuracy of BI solutions.
• Documentation: Maintain comprehensive documentation of all technical processes, data models, and report configurations.

Required Skills & Qualifications:

• Bachelor Degree in Computer Science, Information Systems or any related field.
• Experience: 3+ years of experience in MicroStrategy Business Intelligence development.
• Technical Skills:
• Proficient in MicroStrategy development tools, including Desktop, Web, and Architect.
• Strong understanding of ETL pipelines and data integration processes.
• Expertise in data modeling techniques and methodologies.
• Soft Skills: Strong analytical and problem-solving skills, effective communication, and the ability to work in a collaborative team environment.
• Preferred Knowledge: Familiarity with databases (e.g., SQL Server, Oracle) and scripting languages is a plus.

This role involves developing and maintaining business intelligence solutions, building ETL pipelines, and applying advanced data modeling techniques to support decision-making processes. The ideal candidate will have a strong technical background in MicroStrategy (MSTR) and a solid understanding of data management methodologies.

Key Responsibilities:

• MicroStrategy Development: Design, develop, and maintain MicroStrategy reports, dashboards, and other BI solutions to meet business needs.
• ETL Pipelines: Build and manage ETL pipelines to ensure efficient data flow and accurate integration from various data sources.
• Data Modeling: Implement robust data modeling techniques to organize and optimize datasets for reporting and analysis.
• Performance Optimization: Monitor and enhance the performance of MicroStrategy applications, ensuring optimal data retrieval and report generation.
• Collaboration: Work closely with business stakeholders to understand reporting requirements and translate them into technical solutions.
• Quality Assurance: Conduct testing and debugging to ensure the reliability and accuracy of BI solutions.
• Documentation: Maintain comprehensive documentation of all technical processes, data models, and report configurations.

Required Skills & Qualifications:

• Bachelor Degree in Computer Science, Information Systems or any related field.
• Experience: 3+ years of experience in MicroStrategy Business Intelligence development.
• Technical Skills:
• Proficient in MicroStrategy development tools, including Desktop, Web, and Architect.
• Strong understanding of ETL pipelines and data integration processes.
• Expertise in data modeling techniques and methodologies.
• Soft Skills: Strong analytical and problem-solving skills, effective communication, and the ability to work in a collaborative team environment.
• Preferred Knowledge: Familiarity with databases (e.g., SQL Server, Oracle) and scripting languages is a plus.

Job Responsibilties

• Oversee the IT Department in terms of leadership & growth whilst working closely with relevant senior managers
• Drive collaboration across the organization, both local & regional, to identify needs and develop scalable IT solutions for the company
• Prioritize objectives and implement strategies to achieve company initiatives as part of the leadership team.
• Deployment of data and research initiatives to drive cross-business corporate prioritization.
• Development and evaluation of IT projects in compliance of the comnpany's objectives
• Collaborate with relevant stakeholders to achieve mutual goals for the company.
• Form and lead internal teams, providing training and mentorship as and when needed.
• Directly and indirectly manage staff with the goal of enhancing professional development and personal growth.
• Manage relationships with key clients and external stakeholders

Requirements

• Minimally 8 years of experience in Information Technology sector
• Bachelors degree in business or relevant field
• At least 5 years in management position
• Able to speak fluent & write Mandarin to liaise well with the regional headquarters in China

Lico Resources, a specialist in Cybersecurity & Tech GRC recruitment, is partnering with a renowned global financial institution committed to enhancing its technological risk management and cybersecurity capabilities. We are seeking an experienced Technology Risk and Compliance specialist to drive and elevate their technology risk and compliance functions within a high-performing team.

The roles:

The Technology Risk and Compliance function encompasses a wide range of responsibilities aimed at ensuring robust risk management and governance. This includes regularly reviewing and updating the organisation’s Technology Risk Register to align with broader enterprise risk guidelines, and conducting comprehensive annual risk assessments. The role involves overseeing IT policies and procedural documentation to maintain compliance with regulations, while also designing dashboards for management to monitor technology risk effectively. Additionally, the function coordinates audits and compliance, liaising with both internal and external auditors to facilitate audit processes and ensure prompt remediation of any findings.

Promoting a strong risk culture is also a key aspect, with initiatives designed to enhance cybersecurity awareness throughout the organisation. The role extends to providing governance support to subsidiaries, including IT policy guidance and gap analyses, as well as working closely with subsidiary CISOs to manage cyber risks effectively. Regular meetings and reporting help ensure that both the organisation and its subsidiaries maintain an optimal technology risk posture, safeguarding the technological environment across the board.

Requirements:

The ideal candidate will have a degree in a relevant field, such as IT or Cybersecurity, coupled with substantial experience in the financial services sector focusing on risk management, cybersecurity, IT auditing, and regulatory compliance. Relevant certifications like CRISC, CISM, or CISA are advantageous. A deep understanding of cybersecurity frameworks (e.g., NIST, ISO27000) and regulatory requirements, along with proficiency in tools such as Archer, SAP, and BI platforms (e.g., Tableau, Power BI), is essential. Strong stakeholder management skills, the ability to influence senior leadership, analytical capabilities, and adaptability in a fast-changing environment are also critical.

If you are a driven professional ready to make a significant impact on technology risk management, please send your updated resume to [email protected] quoting reference number B4458J Kindly note that only shortlisted candidates will be notified.

"Data provided is for recruitment purposes only."

Job Reference No: B4458J
EA Licence No.: 13C6733
EA Registration No.: R1333454

Operating and driving a lorry to transport goods and materials over specified routes to local or distant points according to a time schedule

• Inspecting vehicles for mechanical items and safety issues and perform preventative maintenance
• Complying with lorry driving rules and regulations (size, weight, route designations, parking and break periods) as well as with company policies and procedures
• Planning routes and meeting delivery schedules

Operating and driving a lorry to transport goods and materials over specified routes to local or distant points according to a time schedule

• Inspecting vehicles for mechanical items and safety issues and perform preventative maintenance
• Complying with lorry driving rules and regulations (size, weight, route designations, parking and break periods) as well as with company policies and procedures
• Planning routes and meeting delivery schedules

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications, and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are looking to hire a Helpdesk Engineer proficient in iOS and Microsoft 365 in Singapore to support our banking client.

Key Responsibilities / Requirements:

• Provide hardware and software support for end users and basic servers and networks support
• Remote access, wi-fi access and video conferencing support
• Update antivirus, provide remote computing support, network printers etc.
• Possess at least 3-4 years of relevant experience in IT Support / Helpdesk
• Knowledge and understanding of ITIL (advantage if certified)
• Knowledge or experience troubleshooting DNS / DHCP
• Experienced in ServiceNow
• Troubleshooting experience in Apple iOS, videoconferencing, Microsoft M365
• Proficiency in Basic tools within Windows 10/11 (Performance Monitor, Resource Monitor, Event Viewer, Device Manager, Task Manager, Command Prompts)
• Good communication skills in English and presentable to customer
• Work Location: Marina Bay Financial Center Tower 2, 10 Marina Boulevard, Singapore 018983
• Availability: Able to start work immediately

Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates

· Organize workflow and ensure that employees understand their duties or delegated tasks

· Monitor employee productivity and provide constructive feedback and coaching

· Receive complaints and resolve problems

· Maintain timekeeping and personnel records

· Pass on information from upper management to employees and vice versa

Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates

· Organize workflow and ensure that employees understand their duties or delegated tasks

· Monitor employee productivity and provide constructive feedback and coaching

· Receive complaints and resolve problems

· Maintain timekeeping and personnel records

· Pass on information from upper management to employees and vice versa

Job description:
1. Participate in the project development cycle (including NB and PC BIOS program development, debugging, and maintenance) to understand the specifications of new models.

2. Assist the production line to improve production quality, yield and customer complaints. Work with customers and EE to understand and solve BIOS problems.

3. Communicate, test and Release BIOS for customer needs.

4. Learn and become familiar with the UEFI BIOS architecture.

5. Those with strong learning ability and willingness to work, preferably those who are familiar with C language and combination languages.

Job Requirements:

1. Bachelor's degree or above in Electrical Engineering/ Computer Engineering/ Computer Science/ Information Management of related fields.

2. Minimum 3 years experience of BIOS coding in PC industry.

3. Ability to communicate in English and Chinese.

4. Have enthusiasm and interest in electronic circuit design and be familiar with computer system architecture.

5. Those who are familiar with C language programming and have experience in UEFI BIOS are preferred.

6.Good capability of communication.

7.Team work.

Job Description & Requirements

Responsibilities

· Responsible for the implementation, support, administration, upgradation and management of windows Operating systems, MS Office products, etc.

· Responds to incidents utilizing a variety of communication vehicles including: email, bridge calls, conference calls, instant messaging, and one-on-one communications.

· End-To-End responsibility for time critical tasks, by engaging the appropriate partner to perform the activities

· Ensure that work is carried out within agreed service levels and in accordance with department guidelines. Create, maintain, and distribute reports of progress to senior leadership

Technical / Professional Skills

· Knowledge of Windows/Storage/Backup/User Access/Permissions/Networks etc, MS Office products, EzOffice, Using helpdesk portal and administration. Supporting Thinclients / Virtual PCs (VDI) (Windows), Desktop Operating Systems. Knowledge on VPN services, managing EUX inventory.

· Account lockouts, password resets, O365 issues support.

· Build and install PCs, telephone systems, wireless networks and peripheral devices (such as printers, scanners, mobile/smart phones) related to desktop infrastructure, in accordance with defined process and standards.

Non-Technical / Soft Skills

· Must have strong communication skills (Verbal and Written) and the ability to articulate task management, priorities, and issues, participate in customer visits, conference calls, and assisting with defining the scope of services tasks

· Must have worked for global customers and ready to work in 24X7 environments. rotating shifts & rotating weekly Offs. Able to use end user support tools like RDP, and/or other support tools.

GOOD TO HAVE

· Has experience supporting mobile like Ipad, Mobile, Tablets

· Maintain installed PCs, networks, telephone systems and peripherals with routine maintenance

Skills (Key Words)

Knowledge of Windows/Storage/Backup/User Access/Permissions/Networks etc, MS Office products, EzOffice, Using helpdesk portal and administration. Supporting Thinclients / Virtual PCs (VDI) (Windows), Desktop Operating Systems. Knowledge on VPN services, managing EUX inventory.

Job Description & Requirements

Responsibilities

· Responsible for the implementation, support, administration, upgradation and management of windows Operating systems, MS Office products, etc.

· Responds to incidents utilizing a variety of communication vehicles including: email, bridge calls, conference calls, instant messaging, and one-on-one communications.

· End-To-End responsibility for time critical tasks, by engaging the appropriate partner to perform the activities

· Ensure that work is carried out within agreed service levels and in accordance with department guidelines. Create, maintain, and distribute reports of progress to senior leadership

Technical / Professional Skills

· Knowledge of Windows/Storage/Backup/User Access/Permissions/Networks etc, MS Office products, EzOffice, Using helpdesk portal and administration. Supporting Thinclients / Virtual PCs (VDI) (Windows), Desktop Operating Systems. Knowledge on VPN services, managing EUX inventory.

· Account lockouts, password resets, O365 issues support.

· Build and install PCs, telephone systems, wireless networks and peripheral devices (such as printers, scanners, mobile/smart phones) related to desktop infrastructure, in accordance with defined process and standards.

Non-Technical / Soft Skills

· Must have strong communication skills (Verbal and Written) and the ability to articulate task management, priorities, and issues, participate in customer visits, conference calls, and assisting with defining the scope of services tasks

· Must have worked for global customers and ready to work in 24X7 environments. rotating shifts & rotating weekly Offs. Able to use end user support tools like RDP, and/or other support tools.

GOOD TO HAVE

· Has experience supporting mobile like Ipad, Mobile, Tablets

· Maintain installed PCs, networks, telephone systems and peripherals with routine maintenance

Skills (Key Words)

Knowledge of Windows/Storage/Backup/User Access/Permissions/Networks etc, MS Office products, EzOffice, Using helpdesk portal and administration. Supporting Thinclients / Virtual PCs (VDI) (Windows), Desktop Operating Systems. Knowledge on VPN services, managing EUX inventory.

Responsibilities

· Responsible for the implementation, support, administration, upgradation and management of windows Operating systems, MS Office products, etc.

· Responds to incidents utilizing a variety of communication vehicles including: email, bridge calls, conference calls, instant messaging, and one-on-one communications.

· End-To-End responsibility for time critical tasks, by engaging the appropriate partner to perform the activities

· Ensure that work is carried out within agreed service levels and in accordance with department guidelines. Create, maintain, and distribute reports of progress to senior leadership

Technical / Professional Skills

· Knowledge of Windows/Storage/Backup/User Access/Permissions/Networks etc, MS Office products, EzOffice, Using helpdesk portal and administration. Supporting Thinclients / Virtual PCs (VDI) (Windows), Desktop Operating Systems. Knowledge on VPN services, managing EUX inventory.

· Account lockouts, password resets, O365 issues support.

· Build and install PCs, telephone systems, wireless networks and peripheral devices (such as printers, scanners, mobile/smart phones) related to desktop infrastructure, in accordance with defined process and standards.

Non-Technical / Soft Skills

· Must have strong communication skills (Verbal and Written) and the ability to articulate task management, priorities, and issues, participate in customer visits, conference calls, and assisting with defining the scope of services tasks

· Must have worked for global customers and ready to work in 24X7 environments. rotating shifts & rotating weekly Offs. Able to use end user support tools like RDP, and/or other support tools.

GOOD TO HAVE

· Has experience supporting mobile like Ipad, Mobile, Tablets

Maintain installed PCs, networks, telephone systems and peripherals with routine maintenance

Skills (Key Words)

Knowledge of Windows/Storage/Backup/User Access/Permissions/Networks etc, MS Office products, EzOffice, Using helpdesk portal and administration. Supporting Thinclients / Virtual PCs (VDI) (Windows), Desktop Operating Systems. Knowledge on VPN services, managing EUX inventory.

Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates

· Organize workflow and ensure that employees understand their duties or delegated tasks

· Monitor employee productivity and provide constructive feedback and coaching

· Receive complaints and resolve problems

· Maintain timekeeping and personnel records

· Pass on information from upper management to employees and vice versa

Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates

· Organize workflow and ensure that employees understand their duties or delegated tasks

· Monitor employee productivity and provide constructive feedback and coaching

· Receive complaints and resolve problems

· Maintain timekeeping and personnel records

· Pass on information from upper management to employees and vice versa

Job Description & Requirements

Responsibilities

· Responsible for the implementation, support, administration, upgradation and management of windows Operating systems, MS Office products, etc.

· Responds to incidents utilizing a variety of communication vehicles including: email, bridge calls, conference calls, instant messaging, and one-on-one communications.

· End-To-End responsibility for time critical tasks, by engaging the appropriate partner to perform the activities

· Ensure that work is carried out within agreed service levels and in accordance with department guidelines. Create, maintain, and distribute reports of progress to senior leadership

Technical / Professional Skills

· Knowledge of Windows/Storage/Backup/User Access/Permissions/Networks etc, MS Office products, EzOffice, Using helpdesk portal and administration. Supporting Thinclients / Virtual PCs (VDI) (Windows), Desktop Operating Systems. Knowledge on VPN services, managing EUX inventory.

· Account lockouts, password resets, O365 issues support.

· Build and install PCs, telephone systems, wireless networks and peripheral devices (such as printers, scanners, mobile/smart phones) related to desktop infrastructure, in accordance with defined process and standards.

Non-Technical / Soft Skills

· Must have strong communication skills (Verbal and Written) and the ability to articulate task management, priorities, and issues, participate in customer visits, conference calls, and assisting with defining the scope of services tasks

· Must have worked for global customers and ready to work in 24X7 environments. rotating shifts & rotating weekly Offs. Able to use end user support tools like RDP, and/or other support tools.

GOOD TO HAVE

· Has experience supporting mobile like Ipad, Mobile, Tablets

· Maintain installed PCs, networks, telephone systems and peripherals with routine maintenance

Skills (Key Words)

Knowledge of Windows/Storage/Backup/User Access/Permissions/Networks etc, MS Office products, EzOffice, Using helpdesk portal and administration. Supporting Thinclients / Virtual PCs (VDI) (Windows), Desktop Operating Systems. Knowledge on VPN services, managing EUX inventory.

Job Responsibilities:

• Provide daily transportation for the director, ensuring timely and safe arrival at the designated destinations.
• Keep the vehicle clean, fueled, and in good condition; handle regular servicing and repairs.
• Ensure compliance with traffic laws during driving to ensure the safety of passengers.
• Flexibly adjust work schedules and travel routes based on the director's needs.
• Run necessary errands like delivering documents or collecting packages.
• Maintain a high level of professional ethics and confidentiality, follow schedules, and exhibit courteous behavior.

Job Requirements:

• Possess a valid Singapore Class 3 license with a good record.
• Prior experience as a personal driver is advantageous.
• Familiarity with Singapore's road traffic conditions, with the ability to efficiently avoid traffic congestion and plan the best routes.
• Driver for mandarin speaking director. Knowledge of Mandarin is essential.
• Knowledge of vehicle maintenance and repair is a plus.
• Clear criminal record.
• Neatly presented and professional, good mental condition.
• Excellent interpersonal and organizational skills.
• Punctual and reliable.

Working Hours: Monday to Friday, 10am to 7pm

Business Function

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Responsibilities

• Perform Technical Verification function for Auto Loan Applications, checking & verifying customers' income documentation proof, compliance with relevant regulations and other necessary requirements within specified performance standards in turnaround time and accuracy as determined by the Bank.
• Perform checks on the accuracy of data entry in the Bank's systems including derivation of Income & other amounts necessary for the Loan Application.
• Work closely with our business partners and be able to communicate with all of them to ensure full and proper submission of all necessary documents, KYC & other supporting documents or information necessary for each Loan Application.
• Perform checking/verification of all documents & other necessary functions, etc. in the processing of auto loan applications for pre-disbursement within specified standards of quality and turnaround time.
• Conduct necessary searches to ensure that all newly pledged vehicles are still under registration & that used cars proposed as securities are not under any financing or encumbrance(s).
• Perform post-disbursement functions in relation to Auto Loans.
• Participation in auto loan digital project and other initiatives, including testing, development and maintenance of new and existing systems

Requirements

• Diploma/Degree in any discipline with 2 years experience in operations preferred.
• Meticulous, attention to detail, knowledge of data analytics and project management would be a plus.
• Sound understanding of Financial Services, knowledge in car financing and the relevant banking regulations
• Proficiency with MS Office applications, particularly Microsoft Excel
• Meticulous and detailed oriented, organized with good problem-solving skills
• Hard-working, self-motivated and a strong team player who takes initiative
• Good interpersonal and communication skills
• Able to work effectively under pressure and minimum supervision

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

Job Description & Requirements

Responsibilities

· Responsible for the implementation, support, administration, upgradation and management of windows Operating systems, MS Office products, etc.

· Responds to incidents utilizing a variety of communication vehicles including: email, bridge calls, conference calls, instant messaging, and one-on-one communications.

· End-To-End responsibility for time critical tasks, by engaging the appropriate partner to perform the activities

· Ensure that work is carried out within agreed service levels and in accordance with department guidelines. Create, maintain, and distribute reports of progress to senior leadership

Technical / Professional Skills

· Knowledge of Windows/Storage/Backup/User Access/Permissions/Networks etc, MS Office products, EzOffice, Using helpdesk portal and administration. Supporting Thinclients / Virtual PCs (VDI) (Windows), Desktop Operating Systems. Knowledge on VPN services, managing EUX inventory.

· Account lockouts, password resets, O365 issues support.

· Build and install PCs, telephone systems, wireless networks and peripheral devices (such as printers, scanners, mobile/smart phones) related to desktop infrastructure, in accordance with defined process and standards.

Non-Technical / Soft Skills

· Must have strong communication skills (Verbal and Written) and the ability to articulate task management, priorities, and issues, participate in customer visits, conference calls, and assisting with defining the scope of services tasks

· Must have worked for global customers and ready to work in 24X7 environments. rotating shifts & rotating weekly Offs. Able to use end user support tools like RDP, and/or other support tools.

GOOD TO HAVE

· Has experience supporting mobile like Ipad, Mobile, Tablets

· Maintain installed PCs, networks, telephone systems and peripherals with routine maintenance

Skills (Key Words)

Knowledge of Windows/Storage/Backup/User Access/Permissions/Networks etc, MS Office products, EzOffice, Using helpdesk portal and administration. Supporting Thinclients / Virtual PCs (VDI) (Windows), Desktop Operating Systems. Knowledge on VPN services, managing EUX inventory.

Responsibilities

· Responsible for the implementation, support, administration, upgradation and management of windows Operating systems, MS Office products, etc.

· Responds to incidents utilizing a variety of communication vehicles including: email, bridge calls, conference calls, instant messaging, and one-on-one communications.

· End-To-End responsibility for time critical tasks, by engaging the appropriate partner to perform the activities

· Ensure that work is carried out within agreed service levels and in accordance with department guidelines. Create, maintain, and distribute reports of progress to senior leadership

Technical / Professional Skills

· Knowledge of Windows/Storage/Backup/User Access/Permissions/Networks etc, MS Office products, EzOffice, Using helpdesk portal and administration. Supporting Thinclients / Virtual PCs (VDI) (Windows), Desktop Operating Systems. Knowledge on VPN services, managing EUX inventory.

· Account lockouts, password resets, O365 issues support.

· Build and install PCs, telephone systems, wireless networks and peripheral devices (such as printers, scanners, mobile/smart phones) related to desktop infrastructure, in accordance with defined process and standards.

Non-Technical / Soft Skills

· Must have strong communication skills (Verbal and Written) and the ability to articulate task management, priorities, and issues, participate in customer visits, conference calls, and assisting with defining the scope of services tasks

· Must have worked for global customers and ready to work in 24X7 environments. rotating shifts & rotating weekly Offs. Able to use end user support tools like RDP, and/or other support tools.

GOOD TO HAVE

· Has experience supporting mobile like Ipad, Mobile, Tablets

Maintain installed PCs, networks, telephone systems and peripherals with routine maintenance

Responsibilities:

As a Technology OpS Support Practitioner, you will help to manage the as the L1 Support Lead for the overall project, overseeing the roles and responsibilities below

• Oversight and management of Operation JIRA support tickets coming in for the system
• Leading the handling of support tickets to help resolve issues with users. Driving the patching of data within SQL in the application for ticket resolution
• Communicating directly with users to help resolve their issues
• Analysing trends on the operations and tickets to come up with insights and action plans for better handling of tickets

Next Step:

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package.
• Simply click on 'Apply here' to drop your resume or email at [email protected]
• All shortlisted candidates will be contacted.

Saghana Sithara | Registration Number: R1550224

1. Provide consistent professional beautician service

2. Responsible for the cleanliness and neatness of shop facilities

3. Responsible in preparing treatment products, replenishment of stocks, towels supply etc.

Job highlights

Positive and nurturing working environment

The last number of years has seen significant growth in the use of Manufacturing Execution Systems (MES) within the Life Science industry. With this trend set to continue, We are looking for dedicated, innovative and driven talent to join our expanding MES team.

We are are looking to hire a Senior/ Systems Engineer to join our MES team working at our client site, a pharmaceutical MNC. The selected candidate will be required to provide consultation and engineering service to the execution phase of the project. He/she will also be involved in the generation and ownership of IQ/OQ/PQ documentation and the GoLive Support.

Responsibilities

• Troubleshoot and provide solutions for MES & ERP problems in recipe execution and recipe authoring.
• Liaise with QA to provide approved change control documentation for all MES system changes.
• Design, create, write and execute to a high-quality standard, test and validation protocols, risk assessments, and system documentation.
• Design, create, write and/or make all required changes to MES & ERP Recipes, worksheets, equipment and material spec's including phase transition logic to a high-quality standard.
• Design, create, write and/or make all required changes to ensure cleaning, equipment and product procedures are aligned to MES processes and vice versa.
• Design, create, write and provide training for all other site personnel on their related MES roles and arrange system access.
• Participate in MES knowledge exchanges, MES Governance meetings and manage issues, work-around and fixes identified.
• Work closely with IT regarding upgrades, patching, hardware support, security and system access and provide technical expertise in implementing upgrades and patching.
• Liaise with Global MES on required system improvements.
• Provide support to other MES system users as required to ensure business continuity.
• Participate in MES projects from initiation to ensure MES system or hardware requirements are taken into consideration.
• Ensure maintenance/replacement of MES hardware, printers, scales, scanners and bar-code labelers. Review for upgrades periodically.
• Keep other MES Team Members up to date on MES changes Documentation of all activities in line with cGMP requirements.
• Cross training within the team and training of new team members.
• Participation in continuous improvement programs to implement improvements in the quality, safety, environmental and production systems.
• Adheres to and supports all health and safety standards, procedures and policies.

Requirements

• Werum PAS-X/Aspen/Syncade, Siemens MES (Camstar / Opcenter / Simatic IT) product hands-on experience for full application configurations including interface with SAP and automation systems
• In-depth of knowledge of Pharmaceutical business process (Chemicals (W&D, Solid bulk Mfg., packaging and other unit operations), Bio Pharma processes)
• Creation of business process flow diagram
• Master Batch Record creation in Werum PAS-X
• Knowledge on Industry Standards S88 and ISA S95
• Experience working on projects in the pharmaceutical and/or biotechnology industries knowledge of GAMP lifecycle and quality management processes employed in the pharmaceutical sector Excellent communication skills and collaborative with team members and external groups

About Cognizant

Cognizant (Nasdaq: CTSH) engineers modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we're improving everyday life. See how at www.cognizant.com or @cognizant.

Role: Lead Technical Consultant

Responsibilities

• Responsible for Design and delivery of DeltaV systems on site.
• Participate in the design, development, and implementation of Automation solutions in line with S88 standards for the plant.
• Lead team of engineers to deliver the Automation Project on site.
• Lead, design Develop and/or review System Development Life Cycle (SDLC) deliverables, compliant with the site’s standards.
• As a Subject Matter expert, lead development of systems architecture, specifications, controls strategies, sequence of operations through all design stages
• Build and maintain trusted relationships with client.

Requirements

• Good technical proficiency on controls systems including familiarity with control panels, networking, panel/field wiring and PLC control systems.
• Good experience In Automation Sector ideally in the Pharmaceutical and/or Biotechnology industry.
• Good Experience in the Designing and commissioning of DeltaV DCS project for GMP manufacturing site.
• Through understanding of Batch s88 standards (CM, EM, Phases, Recipes, Units etc),
• Familiarity with GAMP lifecycleand quality management processes employed in the pharmaceutical sector.
• Excellent computer skills, proficient in Microsoft Excel, SharePoint, Word and PowerPoint.
• Excellent communication and customer orientation skills.
• Leadership abilities, works well in a team environment.
• Capacity to lead team of engineers for design, development, and delivering Automation projects.
• Experience with Operations Support on site
• Good analytical & problem-solving skills

About Cognizant

Cognizant (NASDAQ-100: CTSH) is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 195 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com or follow us @Cognizant.

Role: Senior / DeltaV Programmer - LSMG

Responsibilities

• Responsible for the design and delivery of DeltaV application system on site.
• Participate in the development and implementation of Automation solutions in line with S88 standards for the plant.
• Creates and maintains applications according to technical design and requirements.
• Develop and/or review System Development Life Cycle (SDLC) deliverables, compliant with the site’s standards. Determine the processes and data flow that supports the needs of the project.
• Design & Develop plan for modifications to be made to the system through working with team in development of systems architecture, specifications, controls strategies, sequence of operations through all stages.

Requirements

• Experience in a similar role, ideally in the Pharmaceutical and/or Biotechnology industry.
• Emerson DeltaV DCS system experience and DeltaV Batch experience required
• Experience in the Designing and commissioning of DeltaV DCS project for GMP manufacturing site.
• Technical proficiency on controls systems including familiarity with control panels, networking, panel/field wiring and PLC control systems.
• Through understanding of Batch s88 standards (CM, EM, Phases, Recipes, Units etc)
• Familiarity with GAMP lifecycle and quality management processes employed in the pharmaceutical sector
• Ability to work well in a team environment
• Supervise and conduct system testing Factory Acceptance Test (FAT)
• Excellent computer skills, proficient in the use of the following Microsoft tools: Excel, SharePoint, Word and PowerPoint.
• Excellent communication and customer orientation skills
• Good analytical & problem-solving skills
• Ensure project Automation Strategy is followed.

About Cognizant

Cognizant (Nasdaq: CTSH) engineers modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we're improving everyday life. See how at www.cognizant.com or @cognizant.