The C++ developers maintain our trading/research capabilities in global markets and innovate how we do them. Developers are expected to take on multiple roles - including gathering requirements, development, testing, performance monitoring, and build and release management.

Responsibilities:

• Optimizing the performance of various components of the trading system
• Maintaining, enhancing backtest simulator
• Exploring big-data infrastructure for research
• Execution algorithms research

Qualifications:

• Degree in Computer Science
• Experience with modern C++ (11, 14, 17 or 20)
• Strong background in algorithm, data structures and/or operating systems-related topics (memory management, scheduler, I/O etc.)
• Ability to quickly learn new concepts or technologies
• Ability to write sizable applications and manage complexity
• Linux experience
• Effective communicator and decision maker

Pluses:

• Knowledge of automated trading system
• Basic knowledge in operating system concepts: threads, processes, context switch, virtual memory etc.
• Basic knowledge in applied computer architecture concepts: SIMD, superscalar execution, memory/instruction latency vs bandwidth
• GPU programming experience (NVIDIA CUDA framework: basic understanding of blocks/threads launch config, shared memory, latency hiding etc.)
• Experience in competitive programming

Summary:

We are seeking an adaptable and resourceful Event Assistant to oversee all admin and logistical aspects of our booth at an upcoming event. The event is held 14 to 16 Oct 2024 at Expo.

Responsibilities:

1. Booth Maintenance: Ensure our booth maintains a professional appearance throughout the event. Manage booth inventory, including posters audiovisual equipment, promotional materials and vistors' enquiry, if needed.
2. Admin: Take on admin tasks as needed during the event duration
3. Booth Breakdown: Assist with the the packing logistic at the end of the event, ensuring all materials are packed safely for transport or storage.

Qualifications:

1. O Level cert or equivalent
2. Proactive, possess strong organizational and problem solving skills, with the ability to prioritize tasks and work efficiently. A keen eye for detail is highly advantageous.
3. Excellent communication and interpersonal skills, with the ability to interact professionally with event attendees and internal team members.

Job Description

• VMware Workspace ONE Administration.
• Airwatch Enterprise Mobility Management (EMM).
• Provide level 2 support for reported issues.
• Be the technical subject matter expert.
• Participate in discussions with various business units to meet their business requirements.
• Manage, administer and operate the EMM platform.
• Create, manage and roll out device policy in consultation with client Maintain and document the list of devices in the system.
• Manage mobile devices, enroll or unenroll devices from the system.
• Disable or wipe device with approval from client.
• Support upgrade of Horizon Infrastructure.
• Support project teams for mobile app testing (UAT), communication (change management) & deployment (rollout).
• Manage device refresh, mobile app rollout and device OS upgrades.
• Work with principal vendor and operational teams to support any high priority incident and enhancement.
• Note: You could be posted to any subsidiary in SIA Group.

Requirements

• Bachelor's degree in computer engineering, computer science or equivalent, or a related field.
• At least 10 years of experience working in large IT environment.
• Good working knowledge in delivering Virtual Desktop Computing solutions, Microsoft virtualization technologies including RDS, Microsoft Application Virtualization, PowerShell scripting, or similar applications.
• Possess excellent communication skills and be able to work in virtual teams with internal and external stakeholders.

【Job Description】

Contract Management

- Manage yearly outsourcing reviews, including scope preparation and information gathering.

- Ensure compliance with local regulatory requirements and internal policies.

- Conduct and manage independent or third-party reviews for data center hosting services.

- Set and monitor Service Level Agreements (SLAs) for resolution times and overall performance.

- Oversee internal and external audits, including evidence collection and findings closure.

Budget Management

- Forecast and consolidate budget requirements for new financial years.

- Monitor monthly expenses and analyze reports to justify cost changes.

- Process invoices, track spending, and perform budget variance analysis.

- Ensure data center expenses do not exceed the annual budget.

Policy and Procedure Development

- Identify and implement new procedures related to data center operations.

- Draft procedures for access requests, installation, and device management.

- Develop a data center handbook for vendors and staff.

- Provide training on data center rules and regulations.

Human Resource Management

- Conduct yearly reviews of support structure, roles, and responsibilities.

- Manage manpower, including contractors and secondees, with contract renewals and shift arrangements.

Inventory Management

- Maintain detailed data center and rack layout diagrams.

- Track data center assets, including servers, storage, network devices, and security equipment.

- Manage space planning for cage and rack layouts.

- Conduct yearly inventory reviews.

Device Management

- Oversee asset tagging, daily inspections, and tool management.

- Monitor operations to prevent mishandling and ensure device functionality.

- Manage equipment registration, installation, and decommissioning.

Backup Tape Management

- Handle daily management of backup tapes, including inventory and storage.

Cabling Management

- Manage patch panel and power cabling installation, documentation, and maintenance.

- Oversee network cabling management, including testing, repairs, and deployment.

Security Management

- Control access card and rack key management, including logs and reviews.

- Monitor security through CCTV recordings and access checks.

【Job Requirements】

1. Bachelor’s degree or an equivalent qualification.

2. A minimum of five years’ experience in DC Management, preferably within a banking environment.

3. Proficient in English (and Japanese if you can) with excellent verbal and written communication skills.

4. Strong interpersonal abilities, fostering trust and teamwork.

5. Analytical mindset with the capability to simplify complex issues for understanding.

6. Demonstrated organizational skills and the capacity to manage multiple tasks efficiently.

7. ITIL Certified and other relevant certificates (good to have).

Job Purposes:

The Senior Sales Executive is the client expert within the geo-market and acts in conjunction with regional leadership and the internal teams to set the strategy, identify opportunities and close the sales for each target client.

Primary responsibilities to include:

• Develop and accelerate profitable growth in KBC’s consulting /solution business in the APAC region and /or accounts by identifying, developing and closing business with target clients through
• Focusing on integrated KBC Consulting, Technology and Yokogawa solutions
• Leveraging and coordinating with the wider KBC organization and Yokogawa RHQs as required to achieve the above
• Coordinating with regional business development leads and project delivery teams to ensure opportunity potential is maximised
• Meet / Exceed annual personal sales targets (Order Intake) as set by the Global Head of Consulting Sales.
• Support and Build/Maintain a Sales Pipeline greater than or equal to three times sales award target by continually seeking new sources of business
• Source, architect and structure large, multi-discipline project opportunities with target clients by applying a diagnostic sales approach.
• Ensure the incorporation of Software/Technology sales into Consulting sales is in line with overall targets set.
• Collaborate with other members of the KBC consulting and Yokogawa Total solutions and delivery teams, as required, to deliver integrated sales successes.
• Drive a culture of integrated collaboration and focusing on delivering a quality, value-based solution.

Responsibilities:

Business Development: Participate in formulating the strategy and identifying (i.e. generating sales pipeline greater than or equal to three times sales award target for given period), evaluating, and structuring key deals to ensure continued financial health and maximum value creation, for KBC, through the entire product life cycle (both Technology Sales and Consulting Sales). Transactions may involve alliances, collaborations, mergers and acquisitions, in- and out-licensing initiatives, and other activities.

Customer Relationship Development / Prospecting: Develop and implement a relationship management plan for strategic, complex potential accounts to build key relationships at local and national levels. Coordinate the engagement of own organization with the customer organization to ensure effective two-way flow of information and resolution of issues.

Customer Needs Clarification: Consult with a range of customer representatives, at different levels, to identify the outcomes they require, introduce relevant KBC specialists and utilize their expertise to gather and analyze complex customer data, clarify medium- to long-term customer needs, and develop and agree a specification of customer requirements.

Sales Opportunities Creation: Develop a personal network of senior managers within the KBC’s target sectors and represent KBC at business sector events. Obtain market intelligence, promote the organization, and enhance its reputation.

Sell Customer Propositions: Lead a cross-functional internal team (e.g., technical, commercial, and legal) to configure complex, tailored and/or bespoke product-and-services solution, and associated contractual terms, that meet the customer's mid- to long term needs. Negotiate agreement with the customer, and internally with commercial colleagues, to ensure that customer requirements are met at an acceptable level of profitability and cash flow, escalating issues to regional management where appropriate.

Promoting Customer Focus: Develop internal marketing plans and work collaboratively with other departments to improve internal relationships and build strong external customer relationships.

Customer Relationship Management / Account Management: Develop and implement relationship management plans for target customer accounts, to identify and build relationships with relevant decision-makers and influencers within the customer organization and to enable effective two-way flow of information and resolution of issues. Manage ongoing relationships with identified customer segments to ensure their needs are met, providing themes, summary analyses, and recommendations for changes based on customer input.

Customer Relationship Management (CRM) Data: Maintain relevant data and records within KBC’s corporate CRM system.

Operational Compliance: Comply with all KBC policies and procedures, acting as a role model to other members of the team.

Personal Capability Building: Act as subject matter expert in an area of technology, policy, regulation, or operational management for the team. Maintain external accreditations and in-depth understanding of current and emerging external regulation and industry best practices through continuing professional development, attending conferences, and reading specialist media.

Education:

Technical experience is essential with BS or MS degree or equivalent in Chemical Engineering qualification preferred.

Experience:

• APAC regional cultural awareness required. Knowledge of and demonstrable sales experience in APAC markets is essential.
• Strong sales/commercial and delivery background, and a good understanding of the hydrocarbon industries.
• A deep understanding of sales processes, and opportunity management, is essential.
• You will have a proven, successful track record of selling high value, complex industrial, preferably process simulation, software into the energy and chemicals sectors.
• Experience in working in a client facing role and proactively managing client relationships
• Proven ability to develop new and grow relationships within an existing client base at a senior/executive level
• Proven track record of engaging with and presenting to senior stakeholders
• You will have a proven ability to work with internal teams, to craft compelling solutions to customer needs, both technical and commercial.
• Natural self-starter with extensive business contacts
• Understands company vision and is able to translate it into a journey for themselves and team colleagues

CMS Data Technology Pte. Ltd. (CMS) is founded in Dec 2015 and it is on the mission of transforming Singapore construction industry through tech. CMS is focused and committed to the research & development of innovative digital platforms to empower the digital transformation of the construction industry. CMS provide All-In-One solution for construction management, that seamlessly connects stakeholders across the entire building lifecycle to build safer, faster, better, and more cost-effective projects.

As the company is constantly growing, we are seeking for a talented CCTV Technician to join the team.

Roles and Responsibilities

We are looking for a qualified CCTV Technician, responsible for project implementation, installation and commissioning of the surveillance systems.

• Deployment of various security surveillance systems such as CCTV, Biometric and Card Access Reader, etc
• Conduct onsite survey, equipment installation, testing, commissioning and troubleshooting of CCTV Systems
• Involve in projects implementation for installation and maintenance services related with CCTV Systems
• Collaborating with manufacturers/vendors on the hardware specifications
• Assist in pre-sales preparation to support Sales team in preparation of quotations and liaising with vendors
• Perform both preventive and corrective maintenance
• Provide on-site support, maintenance of equipment’s and system where required
• Respond to service requests promptly and address any issues efficiently
• Maintain records of maintenance and repair activities
• Ensure that works carried out are in compliance with the Workplace Safety and Health Act
• Others ad-hoc duties as assigned

Requirements

• Diploma or Degree in Engineering (Electrical & Electronic, Computer Science, Telecommunication, Information System of the equivalent)
• At least 1-2 years of working experience in telecommunication industry or construction industry
• Good knowledge of Telecommunication and Cabling, hands-on experience on testing, maintenance, installation and troubleshooting of CCTV, Card Access Control and Intercom systems
• Knowledge in basic IT, M&E, networking and structure cabling
• Ability to work independently as well as with the team, with minimum supervision
• Able to cope with flexible working hour

Research Assistant/Intern for Research on Wireless Power Transfer

The hired research assistant/intern will work on the development of wireless power transfer (WPT) in the Biomedical EM Lab at Singapore University of Technology and Design (http://people.sutd.edu.sg/~huangshaoying/). The contract is 3-4 months for interns and 1 year (renewable) for research assistants.

Project Description

The project is to investigate the design possibilities of a compact, efficient, and wideband antenna/radiator suitable for wireless energy harvesting (WEH)/WPT. This exploration will span both conductive and magnetoelectric (ME) antennas. Our study will consider WIFI, power from base stations, and WPT as potential power sources.

Job Scopes:

• Literature review of the research domain
• Designs of small antennas/radiators for WEH/WPT using commercial EM software
• Facilitate antenna/radiator fabrications and testing
• Data collection and documentations

Your profile

We are looking for a researcher with the following expertise and skills,

• Knowledge on microwave engineering, especially antenna theories and transmission line theories
• Research or design experience on WEH/WPT and/or antenna designs
• EM simulation software (e.g., CST)
• Testing and characterization of RF/microwave devices or components
• Python/Matlab coding
• Good communication skills and interpersonal skills
• A good team player

For the research assistant, a mater degree is preferred.

For interested candidates

Interested candidate please send your CV to Huang Shaoying at [email protected]

Research Scientist for Research on Wireless Power Transfer

The hired Research Scientist will work on the research of wireless power transfer (WPT) in the Biomedical EM Lab at Singapore University of Technology and Design (http://people.sutd.edu.sg/~huangshaoying/). The contract is 1 year (renewable) for research assistants.

Project Description

The project is to investigate the electromagnetic mechanisms for a compact, efficient, and wideband antenna/radiator suitable for wireless energy harvesting (WEH)/WPT. This exploration will span both conductive and magnetoelectric (ME) antennas. Our study will consider WIFI, power from base stations, and WPT as potential power sources.

Job Scopes:

• Literature review of the research domain
• Investigations on the electromagnetic mechanisms for a compact, efficient, and wideband antenna/radiator suitable for WEH/WPT
• Designs of small antennas/radiators for WEH/WPT
• Antenna/radiator fabrications and testing
• Paper writing and documentations

Your profile

We are looking for a researcher with the following expertise and skills,

• A PhD in electrical engineering, physics, or related field
• Knowledge on EM theories microwave engineering, especially antenna theories and transmission line theories
• A background on EM modeling and simulation software (e.g., CST)
• Research or design experience on WEH/WPT and/or antenna designs
• Testing and characterization of RF/microwave devices or components
• Python/Matlab coding
• Good track record of the capacity to drive first author publications
• Good communication skills and interpersonal skills
• A good team player

For interested candidates

Interested candidate please send your CV to Huang Shaoying at [email protected]

About the job

Job Posting: Postdoctoral - Nanofabrication and Nanophotonics

About Us:

Joel Yang's Nanolab at SUTD is at the forefront of nanoscience research, particularly in high-resolution lithography and nanofabrication for optics and nanophotonics.

Role:

We seek motivated individuals to join our diverse team of researchers for a 2 year contract, with continuation based on performance. This position offers opportunities to realize radical new ideas and break new ground in aspects related to nanofabrication process and capability development. Specifically we are looking for experts in electron-beam and two-photon polymerization lithography, preferentially with experience working on devices related to nanophotonics and nano optics.

Responsibilities:

As a Postdoctoral, you will engage in diverse tasks ranging from experimental work in the cleanroom and optical bench, to supervision and mentoring of PhD students and project management.You'll be leading research initiatives, plan experiments, innovate, and publish findings in esteemed conferences and journals. This role requires dedication, perseverance, strong interpersonal skills, effective presentation abilities, problem-solving skills, leadership, and accountability.

Qualifications:

• PhD degree in electrical engineering, mechanical engineering, Physics, Materials Science or related fields.
• Experience with cleanroom equipment such as lithography, thin film deposition and etching.
• Preference for candidates with track record of publishing impactful journal articles
• Organized, driven, and self-motivated with meticulous attention to detail.

Duration:

The initial contract is for 2 years, with the possibility of renewal.

Location: Singapore

Application Procedure:

Interested candidates should submit their CV, cover letter, and contact information of at least one reference (Faculty/Previous Supervisor) to [email protected] with the subject line "Postdoctoral Associate [Nanofabrication] Application".

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Full Stack Senior Software Engineer

Citi Markets Technology is going through a global technological and organizational transformation of their Equities trading platforms with the objective of replacing their legacy cash trading systems with state-of-the-art micro-frontends and micro-services implemented using the latest low-latency Java backend technologies, the latest web frameworks, and highly resilient real-time messaging infrastructure.

To that end, Citi is looking to recruit talented full stack engineers in APAC who are experienced hands in Java backend and web frontend development. The successful candidate will more than just contribute to the development and delivery of a next gen High-Touch trading platform but will also take a leading role in shaping the architecture, the aesthetics, and the design and code quality of the new platform globally. The successful candidate will also collaborate with a global team of engineers, production support professionals, and product staff to ensure global consistency and product quality.

Responsibilities:

• Design and develop low-latency backend micro-services using the latest version of Java, AMPS, and Solace.
• Design and develop web trading frontends using React, Redux Toolkit, Tailwind, Finsemble, and AMPS.
• Implement strategic solutions for automated testing, platform monitoring, compliance controls, automated deployment, trade reconciliation, and application recovery.
• Partner with key members of the trading desk and the product team to help shape product features and enhance their usability.
• Contribute towards Agile and Continuous Integration processes.

Qualifications:

• Minimum 7 years of experience with strong technical expertise in Java.
• Previous experience in the React web framework.
• Practical understanding of object-oriented design principles.
• Able to demonstrate an excellent understanding of the latest development and design best practices for both micro-services and micro-frontends.
• Strong understanding of automated testing techniques and frameworks.
• Solid understanding of continuous integration processes.
• Able to self-learn new full stack development technologies proactively.
• Strong communication skills and ability to thrive in a multicultural environment.
• Proven ability to work independently and as part of a global team.
• Familiarity with Equity trading products and concepts.
• Knowledge of Typescript, Redux, and Tailwind would be beneficial.

Education:

• University degree in a science, engineering, or computing discipline.

How You’ll Succeed

Be conscientious and consistent in identifying security vulnerabilities and working with the respective engineering teams and stakeholders to provide sound guidance and remediations. Be a team player, and a keen learner.

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Full Stack Senior Software Engineering Lead

Citi Markets Technology is going through a global technological and organizational transformation of their Equities trading platforms with the objective of replacing their legacy cash trading systems with state-of-the-art micro-frontends and micro-services implemented using the latest low-latency Java backend technologies, the latest web frameworks, and highly resilient real-time messaging infrastructure.

To that end, Citi is looking to recruit talented full stack engineers in APAC who are experienced hands in Java backend and web frontend development. The successful candidate will more than just contribute to the development and delivery of a next gen High-Touch trading platform but will also take a leading role in shaping the architecture, the aesthetics, and the design and code quality of the new platform globally. The successful candidate will lead a team of developers spread across APAC, and closely collaborate with the product development team on the trading side, other global technology teams, and the production support and quality assurance teams. Close alignment with the global strategy is required to ensure globally consistent products and excellent delivery quality.

Responsibilities:

• Design and develop low-latency backend micro-services using the latest version of Java, AMPS, and Solace.
• Design and develop web trading frontends using React, Redux Toolkit, Tailwind, Finsemble, and AMPS.
• Implement strategic solutions for automated testing, platform monitoring, compliance controls, automated deployment, trade reconciliation, and application recovery.
• Partner with key members of the trading desk and the product team to help shape product features and enhance their usability.
• Contribute towards Agile and Continuous Integration processes.
• Develop and lead a team of developers using a very hands-on approach.
• Introduce and build a strong culture of development and test automation best practices and solutions.

Qualifications:

• Minimum 10 years of experience with strong technical expertise in Java.
• Previous experience in the React web framework.
• Practical understanding of object-oriented design principles.
• Able to demonstrate an excellent understanding of the latest development and design best practices for both micro-services and micro-frontends.
• Strong understanding of automated testing techniques and frameworks.
• Solid understanding of continuous integration processes.

o Able to self-learn new full stack development technologies proactively.

• Strong communication skills and ability to thrive in a multicultural environment.
• Proven ability to work independently and as part of a global team.
• Familiarity with Equity trading products and concepts.
• Knowledge of Typescript, Redux, and Tailwind would be beneficial.
• Proven leadership skills.
• Ability to take on other job-related responsibilities as required.

Education:

• University degree in a science, engineering, or computing discipline.

.

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

How You’ll Succeed

Be conscientious and consistent in identifying security vulnerabilities and working with the respective engineering teams and stakeholders to provide sound guidance and remediations. Be a team player, and a keen learner.

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

This position is responsible for providing technical and IT support to the business units. The role included implementation, configuration and deployment of IT and security system.

• Consult with clients, vendors and personnel in other departments or construction foremen to discuss and resolve issues.
• Administer and setup network data security, include Active Directory, group policy, password policy, audit trail log, firewalls, antivirus update, window hardening and security event log backup, etc.
• Able to read and understand system audit trail report and act to fix the problems.
• Prepare reports for purposes of planning preventive works, stock spare list, meeting minutes, cyber security report and daily works job sheet, etc.
• Set up cost monitoring and reporting systems and procedures.
• Install and configure wireless networking equipment.
• Install and configure AT managed network switch, include VLAN configuration, trunk, Port management, POE power setting, CLE configuration, and IP routing.
• Configuration of IGMP Multicast streams and UDP and TCP/IP.
• Install and configure the Microsoft OS. VMware, Microsoft Clustering and Server Security Hardening. Provide monthly Microsoft Window Server/workstations OS backup and restoring. Clone the image of harddisk and to recover the system from backup harddisk when system failed using Acronis or other tools.
• Update Microsoft Window patch using online tools and offline patch update. (Microsoft baseline)
• Configure of SQL and manage of database include database repair, backup and restore.
• Understanding of cyber security, prevention, implementation according to IM 8 Singapore Infocom guide.
• Install and configure raid 1, raid 5, raid 6 and harddisk format. Recover any harddisk failure using disk management tools.
• Install and configure of SNMP and NTP. Able to use tools such as Netgain and master clock for devices monitoring and time sync.
• Create, analyze, report, convert, or transfer data, using specialized applications program software.
• Provide implementation, configuration, deployment, and support of systems, including, but not limited to client computing devices and servers.
• Provide training to new engineers and other training sessions as required.
• Able to coordinate, log cases and assist with other system specialist when they issue with their systems.
• To support CCTV and card access software installation, integration, and configuration.
• To troubleshoot VMS and ISMS application, software, and servers’ issues.
• Assist Project Managers and Engineers to prepare systems related diagram for the project implementation.
• Ensure systems design conforms to contract and technical requirements.
• Engage with back line support and/or with vendor’s support to diagnose and rectify technical problems to effectively resolve project implementation issues. Attend to preventive and corrective maintenance to backend system.
• Will be required to be on 24/7 standby
• Strong commitment to meeting customer’s SLA
• Reporting to Technical Manager.
• Responsible for the smooth operation of backend equipment and handles the technical aspect with regards to the backend system include overall network and switches at Securitas office/SOC and customers sites.

Key Responsibilities

• Technical Support
• Support IT infrastructure (PCs, physical and virtual servers, storage, network, on-premises and cloud) i.e. systems provisioning, installations, configurations as well as monitoring and maintenance.
• Provide L2 technical support and advice to users on systems-related issues or queries.
• Perform systems administration/maintenance and works toward continuous optimization of systems performance.
• Standby with on-call availability with varied shifts including nights, weekends and holidays.
• Improve governance (policies, standards, guidelines) on successful delivery outcomes e.g. industry compliances, delivery frameworks/playbooks, port-mortem reviews, documentations
• Cross group collaboration
• Work closely with all technical group to on-board technical knowledge of solution offerings, inclusive of vendors and partners as needed

Qualifications/Experience/Knowledge

• Diploma/Degree or equivalent
• Min. 5-7 years of experience preferred.
• Technical knowledge with infra stacks i.e. x86, Unix, storage and backups, networks, security, desktops/laptops/devices, servers
• Solid Experience with OS – Linux, Windows OS, Mac OS, and Servers Operating Systems.
• Solid Experience with Virtual Machines – VMware, Hyper-V
• Experience with Cloud – AWS, Azure, M365, Microsoft Intune, Alibaba, Huawei.
• Experience with network architecture and security, routers, switches, provisioning, firewalls, and security
• Possesses problem solving skills and able to prioritize and manage multiple tasks.
• Demonstrated verbal, written communication and interpersonal skills with stakeholders.

Job Description

The successful candidate will be part of the IT Service Management team. This is an individual contributor role.

Key Responsibilities include:

• Manage, develop, enhance and support company’s IT Service management platform. Drive strategic development and enhance its usability and integration with other tools and process to maximise value.
• Drive IT Operational Service Delivery and management activities, e.g. Incident, Problem, Change, Patch, Configuration and Asset management processes. This includes support of IT operational incidents after office hours.
• Support management and drive collaboration of day to day operational activities across various towers and stakeholders from datacentre facilities, network and platforms
• Manage and drive the IT Service Provider’s performance for IT Operations and ensure Service Level Agreements have been fulfilled and improvement plans to be established
• Serve as the Point of Contact for IT initiatives’ performance, services and changes.
• Facilitate system and service handover to the IT operations for any new applications and major enhancements
• Any relevant ad-hoc duties

Requirements

• Degree in IT related discipline & IT Infrastructure Library (ITIL) Certification
• Minimum 5 – 8 yrs of relevant experience in IT Infrastructure Operations and IT Service Management
• Experienced in project management for IT Infrastructure initiatives, scripting, system admin capabilities, service automation and related technologies.
• Knowledge of actual development and Hands-on administration on ServiceNow Platform. Certification in ServiceNow ITSM CAS, CAD or CIS preferred
• Knowledge in scripting on Json, Python or Javascript on Monitoring / Orchestration platforms, Splunk, ServiceNow or APM tool will be an added advantage
• Working knowledge on network, IT DevOps technologies, Linux, Wintel, VMware and Cloud technologies (AWS / Azure)
• Knowledge and experience in DevOps and Agile
• Responsive to dynamic environment
• Effective & Excellent Skills in Communication (both written and spoken) as well as Vendor and People/Relationship Management
• User-Oriented with good appreciation of business operations
• Diligent and willing to work beyond office hours
• Independent, Self-motivated and result driven

Job Description

The successful candidate will join the Information Technology Division, System Technology department and will be responsible for managing Content Delivery Network (CDN) which includes Cyber Security, as well as administering Monitoring and Log Management Tools.

Key Responsibilities include:

• Work closely with CDN providers and application teams to ensure internet websites/mobile apps are healthy in terms of availability, response time and security posture.

• Conduct regular security reviews and finetune WAF and BOT rules to mitigate any cyber threats.

• Administer various monitoring and logging tools, which includes application onboarding and advanced configuration.

• Perform system administration activities such as troubleshooting, root cause analysis and implement corrective/preventive actions during and after an incident.

• Support audit and infrastructure/network security scans, disaster recovery and security related drills and operate within assigned fiscal budget.

• Build automation wherever possible to improve development team’s agility and reduce human errors.

• Explore, learn and deploy new technologies and provide training to the IT community within the company.

• This position requires periodic system administration outside normal business hours.

Requirements

• Possess a degree in Information Technology or related fields.

• Minimum of 3 years of IT Infrastructure experience with at least 1 year of hands-on experience in managing the infrastructure of an eCommerce website.

• Experience with Akamai or equivalent CDN providers preferred.

• Demonstrate strong knowledge in infrastructure areas such as Content Delivery Network (CDN), Cyber Security (WAF and Bot Mitigation), internet protocols, DNS, virtual server technologies, networking (LAN, WAN, SDN), Integration and Messaging Platform, scripting and monitoring tools.

• Administrator experience with Application Performance Monitoring (APM) tools such as Dynatrace and Log Management System (LMS) such as Splunk.

• Conversant with infrastructure definition tools such as Cloud Formation and Terraform, and with YAML/JSON deployment templates.

• Strong analytical, project management, communications and interpersonal skills.

We thank all candidates for your interest in Singapore Airlines, and regret that only shortlisted candidates will be notified.

The Research Fellow will conduct research on cutting-edge foundation models and their reliability issues. This role involves leading research efforts, developing innovative algorithms, managing large data sets, and ensuring the model's accuracy and reliability. The candidate is also expected to work closely with the Principal Investigator on research publications, project applications, as well as supervising junior researchers in the team.

Qualifications:

• PhD in computer science or related discipline.
• Strong background in machine learning, data science, and statistics.
• Strong programming ability.
• Track record of research experience and publications in the area of artificial intelligence, machine learning, computer vision, and natural language processing.
• Proven experience in the implementation and evaluation of machine learning algorithms.
• Proven experience in supervising junior researchers.

Job Description
We are seeking a highly-skilled, technology-driven IT professional with a deep understanding and extensive experience in managing application security, performance monitoring and API gateways. The ideal candidate must demonstrate practical expertise in tools like Imperva, Akamai, Apigee, AWS API Gateway, Tibco Mashery, Splunk, Dynatrace & etc.

The successful candidate will join SIA Group's IT Infrastructure team and will be responsible for the following:
•Implement, refine, and oversee IT security measures focusing on enhancing the application security using tools like WAF and bot control. You will be expected to devise methods and strategies to improve application security.
•Manage API gateway, and work with development teams to ensure seamless and secure data transit between services. Knowledge of Apigee and Tibco Mashery will be considered a significant advantage.
•Leverage your hands-on expertise in application performance monitoring to ensure optimal system performance and identify potential areas of improvement.
•Proficiently use software tools like Imperva, Akamai, Dynatrace, and Splunk to meet operational needs and project requirements, demonstrating an agile response to changing tech needs.
•Project management, including responsibility for the initiation, planning, design, execution, monitoring, controlling, and closure of large-scale IT infrastructure projects.
•Keep abreast of the latest technologies in IT, network, and cloud computing spaces, with a willingness to continuously learn and implement new technologies and trends.
•Note: You could be posted to any subsidiary in SIA Group.

Requirements
•A bachelor’s degree in information technology, Computer Science, or a related field.
•A minimum of 5 years of experience in IT with expertise in application security, API management, network & cloud computing.
•Expert-level skills with tools like Imperva, Akamai, and Apigee.
•Proven experience in managing large-scale infrastructure projects from initiation to closure.
•Excellent problem-solving skills and the ability to communicate complex technology concepts clearly.
•AWS/Azure Solution Architect, PMP, or other relevant certifications are highly desirable.

Job Description

SIA has multiple positions for junior and senior data scientists to drive our AI, data science and business analytics initiatives.

Key Responsibilities include:

• Member of an in-house AI and data science development team that works on AI (including areas in generative AI, autonomous agent, NLP, computer vision and recommender system), mathematical optimization, game theory, and experimental design.
• Work closely with business stakeholders to create impactful and intelligent features/services in AI, data science and data analytics. Propose and build scalable ML/DL solutions. Deploy them as API microservices for use by software applications and business users for faster and more effective decision making.
• Oversee the technical work of external technology partners and provide them datasets to deliver products/services in AI and data science. Support business users in the assessment/ validation of partner-supplied prediction models and in their deployment to production cloud.
• Work closely with application development teams to operationalize and integrate AI/ML capabilities in API microservices.
• Note: You could be posted to any subsidiary in SIA Group.

Requirements

• BS in Computer Science, Mathematics, Statistics, Physics or related discipline is required. PhD and MS degrees related to machine learning and other AI disciplines are preferred.
• Intermediate programming skills in Python. Conversant with algorithm design/analysis, data structure and SQL. Familiarity with functional/object-oriented software development using modern programming languages such as Scala, TypeScript/JavaScript, Java and C# is a plus.
• Exposure in the use of workflow/map-reduce and stream processing systems such as Spark and Kafka for big-data processing.
• Relevant internship or industry experience as a hands-on data scientist/AI engineer in shallow and/or deep learning (you should be very comfortable with most topics covered in the free undergraduate textbook by Gareth James, “An Introduction to Statistical Learning – with Applications in Python”, 2023). Additional exposure in some of the following areas is a plus:

1. Use of recent proprietary/open-source LLMs through prompt engineering (such as OpenAI ChatGPT and Bing Chat). Familiarity with LLM application/data frameworks (such as LlamaIndex and LangChain).
2. Experience of using GPU-accelerated deep learning frameworks (such as PyTorch and TensorFlow).
3. Familiarity with Bayesian statistics/inference and Bayesian/causal networks for probabilistic reasoning.

• Some hands-on experience of AWS, Azure, GCP or other public cloud environment.
• Good interpersonal and communication skills for working with both technical staff and non-technical business users.
• Experience with Agile/Scrum/Kanban methodologies is a plus.

Job Description

SIA has multiple positions for generative AI/deep learning experts to drive our AI and data science initiatives.

Key Responsibilities include:

• Member of the in-house AI Center-of-Excellence team that works on challenging problems in advanced AI (including areas on generative multimodal AI, autonomous agent, NLP, computer vision, recommender system), mathematical optimization, game theory, and experimental design.
• Research and develop advanced machine learning algorithms to meet complex product requirements. The scope includes defining hypotheses, executing necessary tests and experiments; evaluating, tuning and optimizing algorithms and methods; and having an eye towards cloud implementation ease, scalability, and robustness in a live customer facing production environment.
• Provide technical direction and guidance to a small and highly skilled team of junior and senior data scientists embedded in Kanban data squads. These squads deliver products/services in generative AI, data science and data analytics to stakeholders in a large number of business units. Serve as a go-to technical expert in your area of AI expertise.
• Work closely with business stakeholders to create impactful and intelligent features/products. Collaborate with other team members including data scientists, data engineers and data strategists. Strategic ownership of all critical end-to-end AI processes.
• Administer/maintain performant cloud and on-premises GPU compute resources that train large ML models and provide inference API microservices in production.

Requirements

• PhD degree related to computer science, machine learning or other AI disciplines is required (consideration will be given to exceptional candidates without advanced degrees).
• Demonstrated intellectual firepower as a rapid problem-solver and tech lead.
• Advanced programming skills in Python. Strong technical skills in algorithm design/analysis, data structure and SQL. At least intermediate-level mastery of functional/object-oriented software development using modern programming languages such as Scala, TypeScript/JavaScript, Java or C# is a must.
• Hands-on proficiency in the use of workflow/map-reduce and stream processing systems such as Spark and Kafka for big-data processing.
• 3 or more years of relevant industry experience as a hands-on technical expert in shallow and deep machine learning, with additional specializations in most of the following areas:

1. Experience in the use of recent proprietary/open-source LLM APIs (such as OpenAI GPT-4, Anthropic Claude 2, Google PaLM 2, or Meta LLaMA 2); software development skills involving multi-agents and prompt engineering using LLM application/data frameworks (such as LlamaIndex and LangChain).
2. Highly conversant with GPU-accelerated deep learning frameworks (such as PyTorch and TensorFlow).
3. Demonstrated ability in rapidly adapting, training and deploying state-of-the-art AI models or services in production based on the latest published research papers and open-source code.
4. Familiarity of Bayesian statistics/inference and Bayesian/causal networks for probabilistic reasoning.

• Significant hands-on experience of AWS, Azure, GCP or other public cloud environment.
• Excellent mentoring, interpersonal and communication skills for working with both technical staff and non-technical business users.
• Experience with Agile/Scrum/Kanban methodologies is a plus.

Job Description

At its core, this is a principal software architect position - with prior working experience as a software developer implementing, e.g., modern distributed systems, cloud-based data lakes, and open-source data engineering platforms. The successful candidate will play a lead role in the Data Engineering and Analytics team of Scoot’s Information Technology Division.

Key Responsibilities

• Provide technical leadership and guidance for data engineers in Scoot. Drive the overall technical vision and roadmap for evolving Scoot’s distributed data management systems and data analytics.
• Be an effective implementer and technical mentor for the team in the following core activities:Design and develop new systems architecture for data engineering services and their ecosystem, including distributed databases (relational, columnar, graph, in-memory); cloud DevOps with IaC (Infrastructure-as-Code); and other big data technologies.
  Maintenance and evolution of existing Google Cloud data warehouse/data lake systems.
  Design data models for mission-critical and high-volume near-real-time data; build idempotent/atomic production data pipelines to make data ingestion robust and fault tolerant.
• Assist in the stakeholder management and resolve resource conflicts within or between agile teams. Lead projects involving high level of coordination among departments and business areas.
• Any relevant ad-hoc duties.

Requirements

• BS degree in Computer Science or a related discipline is required. Advanced degrees in Computer Science (PhD, MS) are highly desirable.
• 7 years or more relevant industry experience in the following technical areas:

1. At least intermediate-level knowledge and experience with Google Cloud and its best practices. AWS cloud experience is a plus.
2. Advanced programming skills in Python. Conversant with data structure, algorithm design/analysis, and SQL. Substantial exposure on functional/object-oriented programming using a modern programming language (such as Scala, Java, C#, and TypeScript/JavaScript) is a plus.
3. Exposure in the use of workflow/map-reduce and stream processing systems for big-data processing, such as Spark and Kafka.
4. In-depth understanding of modern ETL methodologies. Experience in building data pipelines using modern data ingestion platforms, including open-source ones.
5. Experience in the deployment of object stores and data warehouses - such as Amazon S3, and Google GCS and BigQuery.
6. Experience in modern software development is a plus (such as in web frontend UI and backend API microservice).

• Proven experience in technical leadership. Capable of mentoring a data engineering team in delivering on multiple competing priorities with little supervision. Seasoned resource estimation, planning, and negotiation skills to work with diverse stakeholders.
• Prior experience with managing software development teams using Agile/Scrum/Kanban methodology is a plus.

Job Description

The senior data engineer is a senior software developer with strong software engineering skills who is responsible for building custom open-source-based data ingestion and MLOps platforms. He/she has deep appreciation of the complexity of the data engineering process, such as the challenges of data ingestion involving large or near-real-time datasets, the maintenance of high data quality, and the importance of automation for increasing pipeline robustness and reducing the need for human intervention.

Key Responsibilities include:

• Be an effective distributed-system implementer in the following core activities:Design and develop data engineering services and their ecosystem using distributed databases (relational, columnar, graph, in-memory); orchestration (Apache Airflow); and distributed stream/batch data processing (Kafka, Kinesis, Spark).
  Design and develop MLOps production pipelines; provide technical support to data scientists/ML engineers by getting their ML/DL models deployed at scale and meeting SLAs on both cloud and on-premises GPU and CPU instances.
  Design data models for mission-critical, high-volume, near-real-time/batch data; build idempotent/atomic production data pipelines to make data ingestion more fault tolerant.
  Design and develop intuitive, highly automated, self-service data platform functions for business users.
• Explore, evaluate and champion the introduction of next-generation technologies in the data-ingestion workflow. Participate in project planning and provide technical guidance on cloud architecture for data projects.

Requirements

• BS in Computer Science or other related discipline is required. Advanced degrees in Computer Science (PhD, MS) are highly desirable.
• 3+ years of relevant industry experience in some or most of the following technical areas:Advanced programming skills in Python. Conversant with data structures and algorithm design.
  Experience in building data pipelines (including data collection, warehousing, processing, analysis, monitoring, and governance) using open-source data ingestion platforms.
  Intermediate-level knowledge and experience with AWS cloud components and best practices. Good understanding in deploying data stores such as S3, RedShift, Elasticache, PostgreSQL, and ClickHouse.
  Prior experience in modern software development is required (such as web frontend UI, backend API microservices, understanding of CI/CD and Scrum/Kanban agile development). Strong grasp on object-oriented or functional programming (using e.g. Python, Java, Scala, or C#).

Job Description

The Data Analytics Engineer is responsible for designing and developing robust, scalable data pipelines, data marts and business intelligence dashboards to be used across Singapore Airlines Group.

Key Responsibilities include:

• Understand business processes, applications and how data is created, stored and gathered in Singapore Airlines.
• Use big data tools and platforms to create and maintain data pipelines, making sure pipelines are robust, scalable, and reliable. Troubleshoot and rectify issues with data pipelines as necessary.
• Build expertise and domain knowledge on the data. Establish and own the data quality and SLA for various data flows.
• Explore, analyse, and aggregate various types of data to provide business insights to the data team stakeholders. Create compelling story and visualisation to convey these insights. Ask right and inquisitive questions of the data to deliver analytics solution to the business.
• Design, build and manage data marts to satisfy our growing data needs.
• Any other ad-hoc duties.
• This is an individual contributor role.
• Note: You could be posted to any subsidiary in SIA Group.

Requirements

• BS degree in Computer Science or a related technical field. MS or PhD degree is a plus.
• Python development experience in production environment is required.
• More than 2 years of SQL (such as PostgreSQL, Oracle, AWS Redshift, GCP Big Query, or Hive) experience is required. NoSQL experience is a plus.
• More than 2 years working with Linux OS. Knowledge of networks and cybersecurity is a plus.
• Experience working with infrastructure-as-code systems like AWS CloudFormation. DevOps, AWS and GCP experience is a plus.
• Experience in working with a commercial ETL tools like Ab Initio and Talend would be a plus.
• Experience in ETL pipeline design, implementation and maintenance.
• Experience working with visualization tools (specifically Tableau would be preferred).
• Ability in analysing data to identify deliverables, gaps and inconsistencies.
• Ability in managing and communicating data mart plans to internal customers.

Job Summary:

The Service Centre Manager is responsible for managing the post-sales service operations for end-user computing products and services. This role involves ensuring a superior customer experience, managing post-sales deliverables, and leading a team of service professionals to meet and exceed service quality standards.

Key Responsibilities:

Customer Experience Management:

• Ensure a high level of customer satisfaction by delivering prompt and effective post-sales services.
• Handle customer complaints and escalations promptly and professionally.
• Conduct regular customer feedback surveys and implement improvements based on feedback.
• Develop and implement customer service policies and procedures to enhance customer experience.
• Post-Sales Service Management:
• Oversee the post-sales service operations including repairs, maintenance, and support for end-user computing products.
• Coordinate with other departments (e.g., sales, logistics, technical support) to ensure seamless service delivery.
• Monitor and manage service level agreements (SLAs) to ensure timely and quality service delivery.
• Maintain accurate records of service activities, customer interactions, and issue resolutions.

Team Leadership and Development:

• Lead, mentor, and develop a team of service professionals to achieve high performance and service excellence.
• Conduct regular training sessions for the team to keep them updated on the latest products, services, and customer service techniques.
• Set performance goals, conduct performance reviews, and provide constructive feedback to team members.

Operational Excellence:

• Optimize service processes to improve efficiency and reduce turnaround times.
• Implement best practices and continuous improvement initiatives to enhance service delivery.
• Ensure compliance with company policies, industry regulations, and safety standards.

Reporting and Analysis:

• Generate regular reports on service performance, customer satisfaction, and operational metrics.
• Analyze data to identify trends, areas for improvement, and opportunities for service enhancement.
• Present findings and recommendations to senior management for strategic decision-making.

Qualifications:

• Bachelor’s degree in Business Administration, Information Technology, or a related field.
• Minimum of 5 years of experience in a service management role, preferably in the IT or end-user computing industry.
• Proven track record in managing post-sales service operations and customer experience initiatives.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Ability to handle high-pressure situations and resolve conflicts effectively.
• Proficiency in using service management software and tools.
• Strong analytical and problem-solving skills.
• Customer-oriented mindset
• Strong organizational and multitasking abilities
• Ability to adapt to changing circumstances and manage multiple priorities
• High level of integrity and professionalism
• Strategic thinking and ability to drive process improvements

Responsibilities:

• Perform sales administrative duties including generating quotations, proposals & preparation of samples
• Liaise with the internal department for smooth sample processing and timely delivery
• Provide a high level of customer service to ensure customer satisfaction
• Ensure customer's inquiries are addressed in full
• Perform any other duties from time to time as assigned by superior

Requirements:

• Minimum O level/Higher NITEC/Diploma in any discipline
• Graduates are welcome to apply as training will be provided
• Strong communication skills, with excellent organizational, administrative & problem-solving skills
• Ability to work under pressure & tight deadline
• Knowledge of SAP will be advantageous

JOB SUMMARY:

You will be stationed at NTC Client’s premise and provide support for client’s IT administration and related support for users.

Experienced professional who knows how to apply theory and put it into practice with in-depth understanding of the professional field, independently performs the full range of responsibilities within the function, possesses broad job knowledge, analyses problems or issues of diverse scope and determines solutions.

Involves the application of specialist knowledge which may include providing specialist advice to employees, management or customers, managing or maintaining systems or processes or completing projects to develop or changing systems or processes as appropriate.

RESPONSIBILITIES:

1. Support on-site and remote end-users to resolve IT-related issues (hardware/software/network) on their notebooks/desktops and related peripherals.
2. As a Regional IT to provides Remote, On-Site or Station Technical Support to Operations Staff & Customers.
3. To work closely with 3rd Party Organizations in the Diagnostics, Maintenance & Support of all Electronic Technologies that including Networks equipment & Software Applications Deployment.
4. To perform technical support, problem resolution & provides input to the isolation & resolution of component likes network appliance, different type of hardware & software problems.
5. Resolve issues that occur outside work hours whenever needed.
6. Other tasks and projects as assigned by Manager or Management.

QUALIFICATION & EXPERIENCE:

• Diploma/Degree in Information Technology from recognized institutes.
• Proven work experience as a Senior Desktop Support Engineer, Senior Technical Support Engineer, or similar role for about 4 years or more.
• Hands-on experience and knowledge in troubleshooting and deploying Windows 10.
• Hands-on knowledge and experience in troubleshooting desktop, printer, scanner, RF scanner, label printer, and laptop issues.
• Hands-on experience and knowledge in troubleshooting user and support of MSOffice products.
• Basic support of Office Network, Shared Drive, Wireless and VPN connectivity.
• Basic Support and Troubleshooting of other desktop software used by the office.
• Basic support on iPhone / iPad / Android phones.
• Knowledge of IT procurement, order and delivery process flow and protocols.
• Ability to work effectively in multi-cultural environment.
• Ability to deal with ambiguity, negotiation, unorganized situation.
• Ability to leverage on available tools such as subscription services, internet or other online services to support functions.
• Continuous self-learning and self-initiating.
• Provide support of general IT request like VC connectivity/ Mobile Email Activation.
• Ability to communicate effectively with a wide variety of people in a professional manner, face to face, on the telephone and in writing.
• Ability to demonstrate practical troubleshooting and problem analysis techniques.
• Ability to plan and prioritize workload without supervision.
• Ability to prioritize, manage and perform under pressure to meet SLA’s.
• Excellent knowledge of Customer Service best practice.
• Willing to work flexibly and with enthusiasm.

SKILLS AND ATTRIBUTES:

• Good Analytical Skills, Problem Solving Skills, Judgement & Decision-Making Skills, Influencing & Persuasion Skills, Interpersonal Skills, high adaptability and positive attitude are expected.
• A team player with determination to drive to excel.
• Excellent customer service skills.
• Self-motivated with a strong drive to succeed.
• For internal contacts must regular interaction with First Line Management, Senior Management, Directors and occasional interaction with Officers (VP and above).
• For external contacts must regular interaction with Suppliers and Vendors as well as 3rd party Consultants.