Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are looking to hire a Human Resource (HR) Manager to handle our HR operations and act as a strategic partner to the business units, providing expert advice on HR matters and aligning HR practices with the organization's strategic objectives.

Key Responsibilities:

Strategic Partnership:

• Partner with business leaders to understand business goals and challenges, providing HR solutions that align with business strategies.
• Develop and implement HR strategies and initiatives that support the business objectives and drive organizational success.

Employee Relations:

• Act as a point of contact for employees on HR-related issues, addressing concerns and resolving conflicts.
• Promote a positive work environment and foster employee engagement through various initiatives.

Change Management:

• Support organizational change initiatives by providing guidance on change management practices and communication strategies.
• Ensure smooth transitions during restructuring or reorganization processes.

Learning and Development

• Identify training needs and collaborate with learning and development teams to deliver relevant programs.
• Facilitate leadership development and succession planning to build a strong talent pipeline.

Compliance and Policies:

• Ensure compliance with local employment laws and regulations.
• Develop and update HR policies and procedures to ensure they meet legal requirements and best practices.

Data and Analytics:

• Utilize HR metrics and data analytics to provide insights and recommendations for improving HR practices and business performance.
• Prepare and present reports on HR-related metrics to senior management.

Requirements:

• Bachelor's degree in Human Resources, Business Administration, or related field. A Master's degree or HR certification (e.g., SHRM-SCP, CIPD) is a plus.
• Proven experience as an HR Manager / Business Partner or similar role, with a good understanding of HR best practices and business acumen.
• Strong knowledge of Singaporean employment laws and regulations.
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to build and maintain strong relationships with stakeholders at all levels.
• Proficient in HRIS systems and MS Office Suite.

Key Responsibilities:

1. Project Planning and ExecutionDevelop comprehensive project plans, setting milestones, deadlines, and resource requirements.
   Lead the execution of projects, ensuring alignment with business goals, quality standards, and timelines.
   Monitor and report project progress, adjusting plans as necessary to meet changing requirements.
   
2. Stakeholder ManagementAct as the main point of contact for project stakeholders, maintaining transparent and consistent communication.
   Facilitate discussions to identify project needs, risks, and opportunities, and ensure that stakeholders are informed of project status and any issues.
   Promote a collaborative approach with internal and external teams to align goals and expectations.
   
3. Risk ManagementIdentify and evaluate potential risks throughout the project lifecycle.
   Develop and implement risk mitigation strategies, ensuring projects remain on track and within scope.
   Proactively manage any issues or conflicts, leveraging problem-solving skills to maintain project momentum.
   
4. Resource CoordinationCoordinate with HR, finance, and operations to allocate resources and budget efficiently.
   Manage project budgets to ensure all deliverables are met within allocated financial resources.
   Foster a supportive environment where team members can contribute effectively and reach their potential.
   
5. Continuous ImprovementDrive continuous improvement initiatives by analyzing project performance and feedback.
   Implement best practices and innovative approaches to optimize project outcomes.
   Encourage a culture of learning and development within the team, supporting professional growth.
   

Qualifications:

• Bachelor’s degree in Project Management, Business, or a related field.
• 5+ years of project management experience in a technology-focused industry.
• Proficiency in project management tools (e.g., MS Project, Asana, Jira).
• Strong knowledge of project management methodologies (Agile, Scrum, Waterfall).
• Excellent leadership, problem-solving, and interpersonal skills.

Job Summary: The Product Director is a senior leadership role responsible for shaping and executing the product strategy of an organization. This position plays a pivotal role in defining, planning, and overseeing the development of products that meet customer needs, drive business growth, and align with the company's strategic goals. The Product Director typically reports to the Chief Product Officer or another executive leader.

Key Responsibilities:

1. Product Strategy:Develop and communicate a clear product vision and strategy that aligns with the company's overall objectives.
Define and communicate product goals, key performance indicators (KPIs), and success metrics.

2. Market Research:Conduct market research to understand customer needs, market trends, and competitive landscapes.
Use insights to inform product development and enhancement decisions.

3. Product Roadmap:Create and manage a comprehensive product roadmap outlining short-term and long-term development plans.
Prioritize features and enhancements based on customer feedback, business value, and market dynamics.

4. Requirement Gathering:Collaborate with stakeholders, customers, and cross-functional teams to gather and document detailed product requirements.
Create clear product specifications, user stories, and acceptance criteria.

5. Product Development:Work closely with engineering, design, and other teams to oversee the product development process.
Ensure that the product is developed on time, within scope, and meets quality standards.

6. User Experience (UX) and Design:Collaborate with UX/UI designers to create user-friendly and visually appealing product interfaces.
Validate design decisions based on user feedback and usability testing.

7. Testing and Quality Assurance:Oversee the testing and quality assurance processes to ensure the product meets defined requirements and quality standards.
Address and prioritize issues and defects.

8. Product Launch:Plan and execute product launches, coordinating marketing, sales, and support efforts.
Monitor product performance and gather user feedback after launch.

9. Performance Analysis:Analyze product performance and user feedback to make data-driven decisions for product improvements.
Continuously monitor KPIs and adapt the product strategy as necessary.

10. Stakeholder Communication:Maintain effective communication with stakeholders, including executive management, development teams, marketing, and sales.
Provide regular updates on product progress and outcomes.

Requirements:

1. Education: A bachelor's degree in business, marketing, computer science, or a related field is typically required. An MBA or relevant certifications (e.g., Certified Scrum Product Owner) may be preferred.

2. Experience: A minimum of 5-8 years of experience in product management, with a proven track record of successful product launches and improvements, is typically required.

3. Market Knowledge: Strong understanding of the market, target audience, and industry trends relevant to the product.

4. Technical Knowledge: Familiarity with technology, development processes, and product management tools (e.g., Jira, Trello).

5. Analytical Skills: Proficiency in data analysis and the ability to make data-driven decisions to optimize the product.

6. Communication: Excellent verbal and written communication skills for effective collaboration with cross-functional teams and stakeholders.

7. Problem-Solving: Strong analytical and problem-solving abilities to address product challenges and make strategic decisions.

8. Leadership: Effective leadership and project management skills to guide the product development process.

9. Customer-Centric: A customer-focused mindset, with a deep understanding of user needs and the ability to advocate for user-centric product design.

10. Adaptability: The ability to adapt to changing market conditions and evolving product requirements.

The Product Director is instrumental in driving the success of the organization's products, from concept to launch and beyond. They are responsible for shaping the product strategy, overseeing development, and optimizing performance to meet business objectives and customer satisfaction.

Responsibilities

● This position will oversee SEA and MENA operations

● Oversee the user growth operations, helping drive initiatives to grow our long-term business and strategic partnerships

● Identify and manage initiatives to improve operational processes and reduce operational risks.

● Monitor operational and risk metrics and escalate potential issues or anomalies

● Deliver recommendations to upper management that shape company and product strategy through coordinating in-depth market research and synthesizing findings

● Work effectively with cross-functional teams within Operations as well as Marketing.

● Collaborate with partners both internal and external to improve points of failure, resolve partner issues, document all critical processes and drive accountability/performance in line with commercials

● Troubleshoot and solve ad-hoc issues in a timely manner

● Manage the full lifecycle of operations from strategy to implementation.

Requirements:

● At least 2 year of experience in blockchain industry

● At least 5 years of experience in Fintech,reputable internet companies, Operations and/or partner management

● 3 years of management experience

● Keen understanding of financial markets (traditional finance, fintech, venture capital, etc.) and technology

● Self-motivated individual who can work with minimal supervision and thrive in a distributed and multicultural team setting

● Strong commercial and operational acumen and critical problem solving skills

● Experience in trading operations and asset custody

● Strong analytical skills to develop reporting, effectively make use of tools and other business processes to elevate operations and enable analysis of nascent industry movements

● Fluency in English, knowledge of other languages, e.g. Chinese, would be an advantage in order to liaise with stakeholders across the region

● Experience in and understanding of blockchain trading business a plus

Working at XT

● Do something meaningful; Be a part of the future of finance technology

● Fast moving, challenging and unique business problems

● International work environment and flat organisation

● Great career development opportunities in a growing company

Job Description & Requirements

Responsibilities

• Ensure the successful implementation of the business strategy, responsibilities, services and deliverables
• Monitor programme reporting and assist the team in reporting to senior management and stakeholders
• Establish frameworks and standards for programme and project management manage and compile programme related financial and KPI information oversee project costs and ensure finances are well managed
• Provide and maintain a capacity planning and resource tracking service across the programme
• Planned track financial reporting whilst ensuring that the programme and projects adhere to the agreed budget
• Ensure cross-programme dependencies are managed and the dependency log is accurately maintained
• Coordinate project closure to distil good practice and ensure lessons learned are logged
• Build cohesion within the team and motivate team to produce quality work
• Define and embed project control and governance
• Provide Project planning, milestone management, scope management, resource forecasting
• Financial Management; change management across the project portfolio
• Prepare regular status reporting for the engagement leadership

Requirements:

• Proven track record for planning, executing, controlling and closing projects
• Experience of managing the complete lifecycle of a project with teams of 5 to 25 people
• Experience of project management using AGILE methodology (or equivalent) for medium to large sized projects
• Strong skills in creating and maintaining project and programme plans, including risks, actions, issues, dependencies
• Highly efficient in resource planning and tasks assignment
• Knowledge of benefits and dependency mapping, risk management and resource planning
• Highly proficient IT skills in Word, Excel, PowerPoint, and MS project
• Excellent written/oral communication skills for reports and presentations.
• Diplomatic ability to influence others at all levels of the business
• Strong and demonstrated ability to build lasting relationships with key stakeholders
• Ability to competently mediate disagreements and negotiate agreeable resolutions
• Experience of Programme and project level financial management
• Experience of defining and delivering benefits realisation for projects and programme

Job Summary:

The Digital Product Manager is a key role responsible for the strategy, development, and management of digital products or services. This position plays a central role in defining the product vision, leading cross-functional teams, and ensuring that digital products meet user needs, business objectives, and market demands.

Key Responsibilities:

1. Product Strategy:Develop and communicate a clear product vision and strategy that aligns with the organization's overall goals.
   Define product goals, key performance indicators (KPIs), and success metrics.
   
2. Market Research:Conduct market research to understand customer needs, competitive landscapes, and emerging industry trends.
   Use insights to inform product development and enhancement decisions.
   
3. Product Roadmap:Create and manage a product roadmap outlining the short-term and long-term development plans.
   Prioritize features and enhancements based on customer feedback, business value, and market dynamics.
   
4. Requirement Gathering:Collaborate with stakeholders, customers, and cross-functional teams to gather and document detailed product requirements.
   Create clear product specifications, user stories, and acceptance criteria.
   
5. Agile Development:Work closely with development teams, following agile methodologies, to oversee the product development process.
   Ensure that the product is developed on time, within scope, and meets quality standards.
   
6. User Experience (UX) and Design:Collaborate with UX/UI designers to create user-friendly and visually appealing product interfaces.
   Validate design decisions based on user feedback and usability testing.
   
7. Testing and Quality Assurance:Oversee the testing and quality assurance processes to ensure the product meets defined requirements and quality standards.
   Address and prioritize issues and defects.
   
8. Product Launch:Plan and execute product launches, coordinating marketing, sales, and support efforts.
   Monitor product performance and gather user feedback after launch.
   
9. Performance Analysis:Analyze product performance and user feedback to make data-driven decisions for product improvements.
   Continuously monitor KPIs and adapt the product strategy as necessary.
   
10. Stakeholder Communication:Maintain effective communication with stakeholders, including executive management, development teams, marketing, and sales.
    Provide regular updates on product progress and outcomes.
    

Requirements:

1. Education: A bachelor's degree in business, marketing, computer science, or a related field is typically required. An MBA or relevant certifications (e.g., Certified Scrum Product Owner) may be preferred.
2. Experience: A minimum of 3-5 years of digital product management experience, with a proven track record of successful product launches and improvements, is typically required.
3. Market Knowledge: Strong understanding of the digital market, target audience, and industry trends.
4. Technical Knowledge: Familiarity with technology, development processes, and digital product management tools (e.g., Jira, Trello).
5. Analytical Skills: Proficiency in data analysis and the ability to make data-driven decisions to optimize the digital product.
6. Communication: Excellent verbal and written communication skills for effective collaboration with cross-functional teams and stakeholders.
7. Problem-Solving: Strong analytical and problem-solving abilities to address digital product challenges and make strategic decisions.
8. Leadership: Effective leadership and project management skills to guide the digital product development process.
9. Customer-Centric: A customer-focused mindset, with a deep understanding of user needs and the ability to advocate for user-centric digital product design.
10. Adaptability: The ability to adapt to changing market conditions and evolving digital product requirements.

The Digital Product Manager is instrumental in driving the success of digital products, from concept to launch and beyond. They are responsible for defining the product strategy, overseeing development, and optimizing performance to meet business objectives and user satisfaction.

Responsibilities:

· Develop, maintain and administer tools which will automate operational activities and improve engineering productivity

· Proposing and driving architecture improvements, recommending process improvements

· Find solutions to production issues after root cause analysis

· Automate continuous delivery and on-demand capacity management solutions

· Developing configuration and infrastructure solutions for internal deployments

· Updating, tracking and resolving technical issues

· Evaluate new technology options and vendor products. Ensuring critical system security through the use of best in class security solutions

Requirements:

· 7+ years of technical experience in a similar role architecting and supporting large scale production systems

· Experienced with cloud services such as AWS and GCP

· Experience in large-scaled distributed environments

· Demonstrated robust programming skill in Python, Go, or similar

· Experience with tools such as Saltstack, Terraform, Ansible, Docker, etc

· Proficiency with Linux

· Bachelor's degree in a technical field

Job Summary: The Product Manager is a key role in product development and management responsible for defining, planning, and executing the product strategy. They serve as the bridge between the development team and various stakeholders to ensure that the product meets customer needs, achieves business objectives, and remains competitive in the market.

Key Responsibilities:

1. Product Strategy:Develop and communicate a clear product vision and strategy that aligns with the organization's overall goals and objectives.
   Define product goals, key performance indicators (KPIs), and success metrics.
   
2. Market Research:Conduct market research to identify customer needs, market trends, and competitive landscape.
   Use insights to inform product development and enhancement decisions.
   
3. Product Roadmap:Create and manage a product roadmap that outlines the product's short-term and long-term development plans.
   Prioritize features and enhancements based on customer feedback, business value, and market trends.
   
4. Requirement Gathering:Collaborate with stakeholders, customers, and cross-functional teams to gather and document product requirements.
   Create detailed product specifications, user stories, and acceptance criteria.
   
5. Product Development:Work closely with engineering, design, and other teams to oversee the product development process.
   Ensure that the product is developed on time, within scope, and meets quality standards.
   
6. User Experience (UX) and Design:Collaborate with UX/UI designers to create user-friendly and visually appealing product interfaces.
   Validate design decisions based on user feedback and usability testing.
   
7. Testing and Quality Assurance:Oversee the testing and quality assurance processes to ensure the product meets defined requirements and quality standards.
   Address and prioritize issues and defects.
   
8. Product Launch:Plan and execute product launches, including coordinating marketing, sales, and support efforts.
   Monitor product performance and gather user feedback after launch.
   
9. Performance Analysis:Analyze product performance and user feedback to make data-driven decisions.
   Continuously monitor KPIs and adapt the product strategy as needed.
   
10. Stakeholder Communication:Maintain effective communication with stakeholders, including executive management, development teams, marketing, and sales.
    Provide regular updates on product progress and outcomes.
    

Requirements:

1. Education: A bachelor's degree in business, marketing, computer science, or a related field is typically required. An MBA or relevant certifications (e.g., Certified Scrum Product Owner) may be preferred.
2. Experience: A minimum of 3-5 years of product management experience, with a track record of successful product launches and improvements, is usually required.
3. Market Knowledge: Strong understanding of the market, target audience, and industry trends in which the product operates.
4. Technical Knowledge: Familiarity with technology, development processes, and product management tools (e.g., Jira, Trello).
5. Analytical Skills: Proficiency in data analysis and the ability to make data-driven decisions to optimize the product.
6. Communication: Excellent verbal and written communication skills for effective collaboration with cross-functional teams and stakeholders.
7. Problem-Solving: Strong analytical and problem-solving abilities to address product challenges and make strategic decisions.
8. Leadership: Effective leadership and project management skills to guide the product development process.
9. Customer-Centric: A customer-focused mindset, with a deep understanding of user needs and the ability to advocate for user-centric product design.
10. Adaptability: The ability to adapt to changing market conditions and evolving product requirements.

The Product Manager plays a critical role in driving the success of a product, from concept to launch and beyond. They are responsible for aligning the product with market needs, ensuring its development, and optimizing its performance to meet business objectives and customer satisfaction.

Company Introduction
PayerMax is the world’s leading omni-method global payment solution, with over 530+ payment methods over 80 continents focused on empowering the #borderlessgrowth of the world’s top-grossing digital merchants in developing markets.

Over the years, PayerMax has covered local mainstream payment methods in emerging markets such as Southeast Asia, South Asia, the Middle East and Latin America, etc. We have also set up local offices to gain insights into local government and taxation laws and policies, and escort companies in compliance while expanding their business overseas.

Team Introduction

The Global Partnership team of Payermax provides payment channel solutions – which includes acquiring channel/bank partners to support payment collections, disbursements, payment method management, foreign exchange conversion, reconciliation, and so on to ensure that our merchants/customers have a smooth and secure payment experience on via Payermax platform.

Responsibilities

This role is responsible for developing and managing strategic global and regional channel/bank partnerships to achieve best-in-class payment solutions and acquiring potential partners in the fintech space to drive the company’s revenue. The ideal candidate should have a strong background in the payments industry, excellent relationship management skills, and a proven track record of driving results through strategic collaborations.

• Build and maintain strong relationships with key global and regional partners, ensuring continuous alignment and collaboration;
• Identify and evaluate potential strategic partners to enhance global payment capabilities;
• Develop and execute partnership strategies that align with the company’s objectives and growth plans;
• Negotiate and finalize partnership agreements to ensure mutually beneficial outcomes;
• Monitor and analyse payment performance metrics to ensure optimal outcomes;
• Work closely with internal teams (e.g., Product, Legal, Finance, Compliance) to integrate channel/bank partner solutions and enhance payment processes;
• Acquire key partners in the fintech space to leverage the network and capabilities from each other
• Staying up-to-date with industry trends, market developments, and competitive landscape in the global payments space;
• Conducting market research to identify emerging opportunities and potential threats to the business;
• Provide insights and recommendations to the leadership team based on market analysis and partner feedback;

Qualifications

• Bachelor’s degree in Business, Finance or a related field. Advanced degree is a plus
• 3-5 years of experience in partnership management and development, or strategic roles within the international payments industry
• Solid understanding of internal/external operation of cross-border payment business particularly in emerging markets
• Excellent communication and interpersonal skills
• Very fluent in both English and Chinese (Presenting, reading and writing) to work with Mandarin-speaking clients from Greater China Region.
• Ability to analyse data and make data-driven decisions
• Proven ability to manage multiple partnerships and projects simultaneously
• Strategic thinker with a results-oriented mindset
• Knowledge of global payment systems, regulatory requirements, and industry best practices
• Strong negotiation and contract management skills.

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are looking to hire a Windows Engineer skilled in patching, scripting and Bladelogic, to support our client in Singapore which is a top global investment bank.

Key Responsibilities:

• Ensure system currency for Windows servers are up to GIS standards. No past due in currency report.
• Ensure ancillary patches (Microsoft Office. Java, Adobe related products) for Windows servers are up to GIS standards
• Transit currency works for legacy Windows servers to Global Patching and Currency Team
• Provide weekend change and ad-hoc operational support for Windows servers
• Other projects and tasks as required
• Patching on all APAC Windows servers
• Ensure that there are no overdue vulnerabilities in the patching report – Monthly / Bi-weekly
• Forecast the upcoming vulnerabilities, Plan the Patching cycle, send AO comm’s and raise paper works
• Transition / offload work to the global team
• On-board the low touch servers to automation

Job Requirements:

• In depth working technical knowledge in applying patches and recovering Windows servers
• In depth working technical knowledge in applying ancillary patches
• Good working experience in BladeLogic for Windows
• Good working experience in scripting like PowerShell
• ITIL and basic understanding of technologies
• B.S. degree in Computer Science, Engineering or equivalent preferred
• Added advantage with Microsoft Certified Professional
• Strong analytical and leadership skills
• Require to work on weekends

3 Key must-have:

• In depth working technological knowledge in applying patches and recovering Windows servers and in applying ancillary patches
• ITIL and basic understanding of technologies
• Good working experience in BlageLogic for Windows and scripting like PowerShell

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are looking to hire a Scrum Master / Product Owner to support our client in Singapore which is a top global investment bank.

Responsibilities:

• Define, prioritize, and execute the product roadmap, ensuring alignment with business goals for front-office Equities technology.
• Act as Scrum Master, facilitating agile ceremonies including daily stand-ups, sprint planning, reviews, and retrospectives.
• Engage with front-office traders, portfolio managers, and stakeholders to gather requirements, provide updates, and align on deliverables.
• Translate business requirements into technical specifications and manage the product backlog to ensure development readiness.
• Collaborate with cross-functional teams, including Development, QA, and DevOps, to ensure high-quality, timely delivery.
• Drive continuous improvement, promoting transparency, accountability, and efficiency within agile teams.
• Ensure compliance with regulatory standards and manage risks related to equities application development.

Requirements:

• Bachelor’s degree in Computer Science, Engineering, Finance, or a related field.
• Minimum 3-4 years as a Scrum Master or Product Manager, with specific experience in trading applications within an investment banking environment.
• Knowledge of equities trading workflows and front-office technology systems will be an advantage
• Proficiency in Agile methodologies and tools (e.g., Jira, Confluence).
• Familiarity with Equities applications, trading platforms, and regulatory requirements will be an advantage
• Knowledge of Unix/Linux, FIX protocol, messaging systems (e.g., Solace), and data analytics platforms will be an advantage
• Certified Scrum Master (CSM) or equivalent agile certification preferred.

We are seeking a Talent Acquisition Specialist with web3 recruitment experience to help us attract and select top talent. The ideal candidate should be proficient in using LinkedIn, BOSS, and other popular recruitment platforms, with the ability to effectively communicate and collaborate with candidates and internal teams from different countries and cultural backgrounds.

Responsibilities:

• Outreach and engagement with potential candidates through emails, social media, or phone calls to gauge their interest in open positions and to inform them about job opportunities·
• Conduct initial communications with candidates to understand their background, skills, and career goals.
• Evaluate and screen candidate resumes, arrange interviews, and manage the entire recruitment process.
• Maintain and manage the talent pool, ensuring efficient candidate tracking and management.
• Excute general HR duties include but not limited to: collect employees’ document, conduct reference check, employee’s feedback talk etc.
• Own and drive innovative sourcing strategies, initiate new projects and/or optimize current processes to improve recruiting process and efficiency (e.g: Support market research and talent mapping initiatives).
• Ensuring a great candidate experience and advocating the company as a great place to work for all candidates.
• Create and share company job postings and branding content (such as simple posts and videos) on social media and community platforms to attract potential candidates.
• Promote company culture and enhance employer branding within the industry.

Requirements

• Must able to work in Singapore or Malaysia.
• 1-2 years of recruitment experience in the Web3 industry.
• Proven experience with research/sourcing tools (ie. Boss, LinkedIn and other alternative sourcing techniques)
• Strong understanding of the web3 industry and its hiring landscape.
• Ability to adapt to cross-regional and cross-cultural work patterns. Great teamwork spirit, strong communication skills, and fast-learning ability.
• Experience in employer branding through social media and community platforms will be a plus

Bitget is one of the world’s leading digital assets ecosystems. With over 20 million registered-users, Bitget has one of the most comprehensive suites of block-chain products and services available via bitget.com.

Our mission is to support the growth of the digital assets industry and we believe it represents the future of finance. What we do empowers the future of finance by ensuring secure, efficient and smart digital transactions.

We are one of the fastest growing companies in the digital assets sector. If you are looking for cutting-edge work, where you will have opportunities to develop your career among peers who are experts in their field, and you believe in the future of crypto currency, then look no further than Bitget!

Job Responsibilities

• Coordinate and execute procurement plans to support the operational goals of the substation.
• Conduct regular market research to identify and evaluate potential suppliers, and stay informed about market prices and trends.
• Select, review, and manage supplier relationships, maintain long-term partnerships, and resolve supplier issues.
• Negotiate contract terms with suppliers to ensure reasonable procurement costs and that contracts align with the company’s interests.
• Monitor procurement budgets, control costs, and propose cost-saving suggestions.
• Optimize procurement processes and operations to enhance work and procurement efficiency.

Job Requirements

• 3-5 years of relevant work experience (candidates with a background in blockchain technology or related industries are preferred).
• Exceptional communication, coordination, and negotiation skills, with the ability to secure the best agreements with suppliers.
• Strong sense of responsibility, with keen attention to detail to ensure high-quality work results.
• Ability to perform market and data analysis to make accurate decisions.
• Excellent organizational and time management skills, capable of efficiently handling multiple tasks.
• Proficiency in both Chinese and English, with strong skills in office software (such as Excel, Word).

Why Bitget?

• Bitget is the world’s leading crypto-exchange for copy trading and is one of the world’s largest and most-respected exchanges.
• We believe that crypto is here to stay and we are just getting started.
• We are growing and we are looking for world-class ambitious talent to help us continue this journey.
• Blockchain technology and digital assets has the potential to change finance in a way no other technology can - be part of it!
• We offer cutting-edge work with lots of responsibility within a supportive and highly regarded team.
• We are a global company and we have over 20 million users around the world who trust us.
• We offer competitive salary and benefits. We also offer learning and development programmes.

If you are ambitious and believe that digital assets could be the next financial and technological revolution, join us and grow with us!

Job Description:

As the Growth Head for South Africa, you will be responsible for the overall operations of Bitget in the South African market, including business development, marketing, team management, channel operations, and financial performance. You will drive user acquisition and trading volume growth by developing and executing effective growth strategies, and represent Bitget in local industry events and community building.

Responsibilities:

• Develop and execute a business growth strategy, including user acquisition, user retention, and trading volume growth.
• Lead local marketing activities, including brand promotion, social media marketing, and partnership development.
• Expand and manage various marketing channels, including social media, community forums, KOL cooperation, and others, to increase brand exposure and user conversion.
• Build, motivate, and develop a high-performing team, recruiting and nurturing local talent.
• Oversee budget management, P&L analysis, and ensure the achievement of set financial targets.
• Develop a deep understanding of the South African cryptocurrency market, understand user needs, and adjust strategies based on market changes.
• Represent Bitget in local industry events and build strong relationships with regulators, partners, and the community.
• Manage the day-to-day operations of the exchange website, including content updates, event planning, and traffic analysis.

Requirements:

• Bachelor's degree or above in marketing, finance, computer science or related fields.
• 5+ years of experience in the internet industry, with at least 2 years of experience in the cryptocurrency industry or fintech company.
• Strong business development, marketing, and team management skills.
• Deep understanding of the South African market, familiar with local culture, laws, regulations, and business environment.
• Excellent communication, leadership, and data analysis skills.
• Fluent in Madarian & English in order to align with Chinese speaking colleagues.
• Strong interest in blockchain technology and digital assets.

Plus:

• Rich experience in overseas market expansion.
• Extensive network of contacts in South Africa.
• Strong product thinking and user operation capabilities.

Job Summary:

The Legal Support Specialist provides administrative and clerical support to the legal department, ensuring the smooth and efficient functioning of all legal operations. This role involves assisting legal professionals with case management, document preparation, and research, while maintaining high levels of confidentiality and attention to detail.

Key Responsibilities:

Administrative Support:

· Assist with the preparation and filing of legal documents, including contracts, agreements, pleadings, and corporate filings.

· Organize and maintain both physical and electronic legal files, ensuring all documents are up to date and easily accessible.

· Coordinate with internal departments to gather information and documentation required for legal matters.

Case Management:

· Track case status and court dates, ensuring deadlines are met.

· Maintain calendars for legal proceedings, meetings, and hearings.

· Assist in managing legal case files, including case opening and closing procedures.

Document Preparation:

· Draft, proofread, and format legal documents, including correspondence, reports, and contracts.

· Conduct initial review of legal agreements and flag issues for legal counsel’s attention.

Legal Research:

· Conduct legal research on relevant laws, regulations, and precedents as needed.

· Summarize legal findings for internal use.

Client and Vendor Communication:

· Handle routine communication with clients, vendors, and external counsel under supervision.

· Respond to inquiries and requests for information with professionalism and confidentiality.

Compliance Support:

· Assist in monitoring compliance with legal regulations and internal policies.

· Support the legal team in internal audits and regulatory matters.

General Duties:

· Assist in maintaining the legal department’s databases and records management systems.

· Perform other clerical duties such as scheduling meetings, answering phone calls, and processing legal invoices.

Qualifications:

· Bachelor's degree or diploma in legal studies, law, or related field preferred.

· Paralegal certification or relevant training is a plus.

· Minimum of 2 years of experience in a legal support or paralegal role.

· Experience in corporate law, litigation, or contracts administration is desirable.

· Strong understanding of legal terminology and document management.

· Excellent organizational skills and attention to detail.

· Proficiency with legal research tools and databases.

· Familiarity with case management software and Microsoft Office Suite.

· Ability to prioritize tasks, manage time effectively, and work under deadlines.

· Strong communication skills, both verbal and written.

· Ability to handle sensitive information with discretion and confidentiality.

Astek has an opening for the role of Network Operation Lead.

In this role, you will be overseeing the network operations/ops, as well as being involved in the technical aspects.

We are looking for someone who are efficient both technically and operationally. You must have experience managing a team and doing Network Ops.

Responsibilities:

• Oversee network infrastructure across Asia, ensuring its design, security, optimization, and reliability.
• Develop and implement network security strategies in collaboration with security teams to protect critical assets.
• Manage network inventories, ensuring the readiness and maintenance of critical equipment.
• Maintain detailed network documentation, change management procedures, and disaster recovery plans.
• Lead network troubleshooting efforts, mentoring peers, and conducting root cause analysis of complex issues.
• Architect and oversee deployment of enterprise-level network devices, including firewalls, switches, and wireless access points.
• Serve as the network point of contact for shared offices or new entities joining shared office spaces.
• Analyze network traffic and performance to identify and address bottlenecks or security risks.
• Manage on-site operations at the Singapore Telco Node on behalf of the central team.
• Lead network-related projects for the Singapore Telco Node, working with vendors and central teams for successful implementation.
• Ensure regional adherence to central network standards.
• Identify and escalate any new network topics or deviations from standards to the central team.
• Oversee troubleshooting efforts across multiple telco nodes, with a focus on Singapore but potentially extending to other regions.

Requirements:

• Strong communication and collaboration skills, capable of engaging with both technical and non-technical audiences.
• 10+ years of network administration experience, with leadership or mentorship responsibilities.
• Expert knowledge of network protocols (TCP/IP, BGP, OSPF), network security, and firewall technologies (e.g., Cisco, Huawei, Meraki MX/MS, FortiGate, Palo Alto Networks).
• Excellent troubleshooting and analytical abilities to resolve complex network issues quickly.
• Experience in a multinational environment, working with diverse teams across various functions.
• Customer-focused with a problem-solving mindset, dedicated to continuous service improvement.
• Skilled in managing multiple projects, prioritizing tasks, and delivering results in a fast-paced setting.
• Capable of leading high-priority network incidents (P1/P2) to resolution.

HR Business Partner

Smart IMS is a leading provider of information technology solutions, offering a wide range of services to businesses worldwide. With a strong focus on innovation and customer satisfaction, we help organizations streamline operations, improve efficiency, and achieve their strategic goals.

We are currently looking for a HR Business Partner to collaborate with business units to provide overall HR function.

Responsibilities:

- Responsible for HR operations, including employee relations.

- Ensure a smooth onboarding process.

- Work closely with internal and external stakeholders, including senior management and staffing agencies.

- Ensure compliance with employment laws and regulations.

Requirements:

- Minimum 2 years experience in HR Operations

- Prior experience in managing vendors, including staffing agencies.

- Well versed in local regulatory requirements and employment law.

Additional Information:

- Location: Raffles Place

- Working hours: Monday to Friday, 9 am to 6 pm.

Job Summary:

An Infrastructure Architect provides custom solutions of projects or operational scope. The responsibilities of an Infrastructure Architect also includes working with platform team to ensure quality deliverables, mentoring junior level staff, and identifying issues that affect product delivery. Candidate should exhibit knowledge in both traditional monolith architecture and modern cloud (Azure, AWS), kubernetes architecture. He or she should also possess good analytical skills with the ability to anticipate issues and frame remedial actions.

Job Description

• Design and develop a IT infrastructure within the organization that drives growth, automation, and user experience across each department
• Work with stakeholders on current and future information needs and determine how information systems should be installed, configured, and maintained.
• Provide technical consultation on the transformation of monolith platform to cloud/kubernetes platform to support seamless user experience.
• Contribute as a team member in the implementation and operation of compute platform.

Requirements

• Candidate must possess at least a Diploma/Degree in Computer Science/Information Technology or equivalent.
• 5 years of industry experience.
• 5 or more years of experience with monolith platform such as UNIX, Windows, virtualization, networking, firewall, load balancer, servers.
• 2 or more years of experience with cloud/kubernetes technologies such as Azure, AWS, Docker, Kafka, Kubernetes, Prometuous, Splunk.
• Good knowledge of Certificates, DNS, DHCP, Oauth, Authentication, Authorization.
• Comfortable writing utilities using Java, python, perl and/or bash
• Exceptional analytical and problem-solving skills.
• Good verbal and written communication skills.
• Ability to communicate and work effectively in a team, independently and with client.
• Singapore citizen applicants only as candidates would have to pass client's security clearance

Good to have:

• Experience in Application Servers like WebSphere will be an advantage
• Experience in Redhat Openshift will be an advantage
• Experience in Public Sector, GCC implementation is an advantage.

As a Frontend Engineer, you will be responsible for architecting and developing efficient, reusable, and visually appealing frontend systems for a trading application powered by AI models and LLMs. You'll work closely with cross-functional teams, including backend engineers, AI engineers, product managers, UI/UX designers, and the product design team to deliver a responsive, engaging user experience across web and mobile platforms. Your expertise will ensure a seamless blend of aesthetic and functionality.

Key Responsibilities:

• Architect, design, and develop efficient and reusable frontend systems (Web/Mobile)
• Collaborate with backend engineers, AI engineers, UI/UX designers, product managers, and other stakeholders to build comprehensive, architecturally sound, and visually appealing frontend solutions
• Optimize code to improve scalability, reliability, security, and performance of web and mobile applications
• Design interactive components, especially for chat-based and generative UI, to create dynamic LLM-powered user experiences
• Write comprehensive tests for all developed features to maintain software quality and reliability
• Documentation of design and architecture

Qualification & Skills:

• Minimum 6 years of professional experience as a Frontend Engineer
• Strong proficiency in React/Next.js for web development and/or React Native for mobile
• Familiarity with LLM application development and generative UI/interactive components, particularly for chat-based applications
• Strong understanding of code optimization techniques for improved performance, scalability, reliability, and security
• Excellent collaboration and communication skills to work effectively across teams

**Salary will be commensurate with the candidate's level of experience and qualifications, reflecting our commitment to equitable compensation practices

Job Description:

ACA Pacific is currently seeking a Channel Account Manager to join our dynamic team in the fast-paced IT industry.

As a Channel Account Manager, you will play a vital role in establishing and nurturing strong relationships with our channel partners to drive sales, increase market share, and achieve business objectives. Your focus will be on managing and expanding our channel network to maximize revenue and create mutually beneficial partnerships.

In this role, you will receive a basic salary along with a commission scheme that rewards performance.

Responsibilities:

1. Channel Partner Management:

• Develop and maintain strategic relationships with existing channel partners, such as value-added resellers (VARs), system integrators, and distributors.
• Collaborate with partners to align business goals, establish joint business plans, and drive mutual growth.
• Provide regular training, enablement, and support to partners to enhance their product knowledge and capabilities.

2. Sales and Revenue Generation:

• Work closely with channel partners to identify sales opportunities, develop sales pipelines, and close deals.
• Collaborate with internal sales teams to ensure effective lead management and seamless handover of opportunities.

3. Channel Development and Expansion:

• Identify and recruit new channel partners to expand market reach and coverage.
• Conduct thorough evaluations to assess potential partners, considering their expertise, market presence, and alignment with company values.
• Provide ongoing support and resources to enable partners to effectively promote and sell the company's IT products and solutions.

4. Collaboration and Communication:

• Foster strong cross-functional relationships with internal teams, including sales, marketing, product management, and support.
• Collaborate with marketing teams to develop channel-specific marketing campaigns, collateral, and promotional materials.
• Communicate regularly with channel partners to provide updates, share information, and promptly address any concerns or issues.
• Represent the company at industry events, trade shows, and conferences to enhance brand visibility and strengthen partner relationships.

Requirements:

• Experience in a Sales Role or similar role within the IT industry is advantageous.
• Demonstrated track record of achieving sales targets and driving revenue growth through channel partnerships.
• Strong understanding of channel management strategies, partner ecosystems, and indirect sales models in the IT industry.
• Excellent communication and interpersonal skills, with the ability to build rapport and influence at all levels.
• Solid negotiation and problem-solving abilities to address partner challenges and resolve conflicts.
• Analytical mindset with the ability to interpret market data, identify trends, and make data-driven decisions.
• Proactive and results-oriented, with a strong sense of ownership and accountability.
• Familiarity with IT products, solutions, and industry trends.
• Willingness to travel as needed to meet with partners, attend industry events, and visit customers.

Join our innovative team at ACA Pacific and be part of the IT industry's transformation. Apply now and contribute to our success as a Channel Account Manager.

Company Description

ACA Pacific is an established IT Marketing and Value-Added Distribution Company since 1986. With over 30 years of experience, we specialize in selecting and integrating the "Best-of-Breed" software and hardware solutions to meet the evolving needs of businesses in the Asia-Pacific region.

Role Description

This is a full-time on-site role for a Marketing Executive located in Singapore. The Marketing Executive will be responsible for market planning, market research, communication, sales, and marketing. They will collaborate with cross-functional teams to develop and execute marketing strategies, analyze market trends, manage customer relationships, and drive sales growth.

Qualifications

• Market Planning and Market Research skills
• Strong communication and interpersonal skills
• Experience in sales and marketing
• Ability to analyze market trends and customer insights
• Excellent presentation and negotiation skills
• Proficiency in Microsoft Office and marketing tools
• Knowledge of IT industry and technology trends
• Bachelor's degree in Marketing, Business, or related field

We are looking for a dynamic and experienced Information Technology Project Manager (Software and Application) to join our team. In this role, you will be responsible for managing the development and deployment of software and applications, as well as overseeing product management activities. You will work closely with cross-functional teams to ensure the successful delivery of projects and products.

Responsibilities:

• Define product strategy and roadmap for our cloud-based and AI products.
• Collaborate with engineering, design, and data science teams to define product requirements and specifications.
• Prioritize features based on customer feedback, market research, and business goals.
• Drive product development from concept to launch, ensuring that products are delivered on time and within budget.
• Conduct market research and competitive analysis to identify new product opportunities and trends.
• Work closely with sales, marketing, and customer success teams to ensure successful product launches and ongoing customer engagement.
• Analyze product performance and user feedback to continuously improve our products and drive product adoption.
• Stay current with industry trends and advancements in cloud computing and AI technologies.

Requirements:

• Bachelor's degree in Computer Science, Engineering, Business, or related field.
• 1+ years of experience in product management, preferably in cloud-based or AI products.
• Strong understanding of cloud computing and AI technologies.
• Excellent communication and collaboration skills.
• Fluent in both English and Chinese.
• Strong analytical and problem-solving skills.
• Ability to work effectively in a fast-paced, dynamic environment.

4 days WFH, 1 day WFO

About audax

audax means courage. To have the courage to change the banking scene, eliminating constraints caused by existing legacy infrastructure. Our mission is to empower banks and financial institutions to scale and modernise at speed, reaching new customers without breaking the bank.

We began our journey supplying services to and powering Standard Chartered’s white-label plug and play Banking-as-a-Service (BaaS) solution, Standard Chartered nexus, through our technology capabilities. At audax, we seek go-getters who are hungry for growth and can bring fresh perspectives.

Website: https://www.audax.io

What you will be doing:

The sales support & admin executive is pivotal in supporting the day-to-day activities of our Chief Commercial Officer and the sales team .

Responsibilities:

· Sales Support: Assist the sales enablement team with day-to-day activities, including sales pitch and administrative preparations.

· Reporting & Analysis: Provide administrative support for sales presentations and proposals.

· Calendar & Schedule Management: Manage the Chief Commercial Officer’s (CCO) calendar, schedule meetings, and prioritize appointments based on urgency and importance

· Travel Arrangements: Coordinate travel plans, including flights, accommodations, and itineraries.

· Claims Submission: Ensure timely processing of claims submissions on Zoho system.

What you need to be successful in this role:

· Good communication, interpersonal and time management skills.

· Proficient in MS Office, and Zoho

· Experience in processing claims in Zoho or other expense reporting software.

As a Senior Backend Engineer specializing, you will be responsible for designing, developing, and maintaining backend systems that support the integration and optimization of AI models & LLM in trading applications. You will work closely with the AI engineering team to integrate various machine learning models and algorithms into the backend systems to address business needs, ensuring high availability and low latency.

Key Responsibilities:

• Design, develop, and maintain backend systems and services that support AI models, ensuring high availability and low latency
• Integrate machine learning models and algorithms into backend systems for recommendation systems, predictive analytics, and other business applications
• Collaborate with frontend engineer, AI engineer and other stakeholders to identify business problems and design backend solutions
• Develop efficient APIs, ensuring high standards of performance, reliability, and security
• Write comprehensive tests for all developed features to maintain software quality and reliability
• Document system design and API specifications to foster collaboration and transparency

Qualification & Skills:

• 4+ years of professional experience as Backend Engineer
• Proficiency in Python/ Typescript
• Strong understanding of database systems, including both SQL and NoSQL, and web development frameworks
• Solid experience in complex system design or architecture building.
• Familiarity with API design principles and best practices.
• Familiarity with caching mechanisms and cache invalidation strategies.
• Experience with cloud infrastructure, preferably AWS or GCP.
• Strong problem-solving, communication, and interpersonal skills.
• Passionate about AI/ML, with a keen interest in LLM technology.

We offer a competitive salary that is commensurate with the experience of the successful candidate

Job Overview:

We are seeking a talented and experienced Digital Product Manager to join our team. The ideal candidate will be responsible for leading the development of our digital products and platforms, collaborating closely with cross-functional teams to deliver solutions that meet customer needs and drive business growth in the digital payment space.

Key Responsibilities:

• Lead the development roadmap for our LLM Chatbot and AI-driven payment products, from conception to launch and beyond.
• Drive cross-functional teams of designers, engineers, QA professionals, and analysts to execute product development initiatives effectively.
• Lead Agile development processes, including sprint planning, backlog grooming, and daily stand-ups.
• Oversee the digital product development lifecycle, from ideation to launch, ensuring timely delivery of high-quality digital products and features.
• Collaborate with cross-functional teams and stakeholders to prioritize features, allocate resources, and drive digital product development.
• Develop detailed product requirements and specifications, including user stories, wireframes, and prototypes.
• Define and track key product performance indicators (KPIs) to measure product success and iterate based on user feedback and data insights.

Qualifications:

• Bachelor’s degree in Business, Marketing, Computer Science, or related field; MBA or advanced degree is a plus.
• Proven track record of successful digital product management, with 2 to 5 years of experience in a similar role.
• Strong understanding of digital product development methodologies, such as Agile or Scrum.
• Proficiency with project management, collaboration, and design tools, such as Jira, Confluence, and Figma.
• Excellent analytical skills, with the ability to analyze user data and derive actionable insights to drive product decisions.
• Exceptional communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
• Demonstrated leadership abilities, with a proactive and results-driven approach to problem-solving.
• Experience working on digital platforms, mobile apps, or web applications is preferred.
• Passion for technology, innovation, and creating seamless digital experiences for users.
• Knowledge or interest in LLM and AI will be advantageous but not required.