Objective:

Perform production support activities according to EHS guidelines and in a cGMP compliance manner following procedures and instructions.

Major Accountabilities:

• Involve in hands-on execution of the production support and trouble-shooting
• Perform production support activities such as small parts cleaning, autoclaving, area cleaning and housekeeping, equipment surface cleaning, materials/consumables transfers and management of production storage locations
• Support continuous improvement initiatives
• Participate in GMP and Safety audits
• Train team members on-the-job
• Adhere to any applicable EHS requirements
• Commit to a fair and respectful relationship to others and behave in accordance with Novartis Values and Behaviors

Key Performance Indicators:

• Conformance to production, project schedule, measured in time
• Number and severity of process deviations
• Able to collaborate effectively, both internally and externally
• No avoidable HSE and Quality incidents

Job Purpose

Supports the Process Automation team (On-site) to work on the design, project execution and commissioning of process systems in the biopharmaceutical industry. This position requires experience relating to Pharmaceutical and/or Biotech. This position will require candidate with leadership skill to lead/ mentor junior engineers, equipment vendors and contractors.

Responsibilities

• Provide technical guidance into the design, project management, commissioning and start-up of automation systems, for upgrades, renovations and expansions of client facilities and processes.
• Support project execution from Feasibility through to project completion/handover, including all project stages such as:

- Feasibility

- Concept Design, Basic Design, Detailed Design

- Procurement

- Construction

- Project Monitoring/Governance

- Commissioning & Qualification

• The ideal candidate has experience in Distributed Control Systems (DCS) such as Emerson DeltaV, Siemens PCS7, Yokogawa Centum and preferably has experience in SCADA/Historians, specifically within process controls in biopharmaceutical industry.
• Prepare/perform/review electrical drawings, such as Panel Drawings, wiring diagrams, single line drawings.
• Perform programming/ configuration on PLCs, DCS or SCADA/Historians.
• Review programming of equipment vendors and other automation firms.
• Perform automation/ electrical troubleshooting on electrical panels and control systems.
• Familiarity with ISA 88/ 95 Standards for automation.
• Facilitate work efforts with other disciplines such as Process Engineering, Mechanical, Validation, and client’s internal stakeholders.
• Prepare/review User Requirements Specifications (URS), Functional Requirements, Specifications (FRS), SDS, DDS, Valve & Alarm Matrices.
• Provide input into Commissioning (FAT, SAT) and Qualification Protocols (IQOQ), as well as support execution of Commissioning & Qualification.
• Experience with, and knowledge of some of the typical Biotechnology processes & peripheral systems is required; Upstream Biotech Processes (Fermentation, Bioreactors, Centrifugation, Thawing), Downstream/ Purification Biotech Processes (chromatography, TFF, DF, NF-MF), Fill & Finish equipment, Media Preparation, CIP/SIP systems, Buffer Preparation, clean utilities (PW, WFI, CS, PS)
• Facilitate project management tools throughout the execution of projects, such as procurement tracking, vendor management, meeting minutes/ action lists, risk register log, schedule updates, project updates.
• Coordinate meetings with cross-functional departments, to drive project progress, facilitate decisions, provide updates.
• Travel may be occasionally required for meetings with clients, equipment fabrication vendors or Factory Acceptance Testing (FATs).
• Work may require occasional support over shutdowns or extended hours, specifically during installation and commissioning / validation phases.
• Client-management (maintain key Client relationships in support of business development and pursuit of new work), project scheduling/budgeting, coordination of client and MMR resources for effective project delivery, supporting business development (providing technical support to the sales as required for proposals/opportunities), presenting at industry conferences/publishing papers etc.
• Visit construction and installation sites.
• Required to comply with the safety rules including mandatory vaccination policies for COVID-19, where applicable.
• Supervise contractors during critical installations of process equipment and associated duties.
• Other duties as assigned, based on workload and project requirements.

Qualifications

• Excellent written and spoken English is required including the preparation of technical documents in English.
• Knowledge of GMP requirements for working in pharma/biotech facilities, with a Basic understanding of SOPs, Validation, Change Controls.
• Detailed knowledge of GAMP and its application to large- and small-scale systems.
• Detailed knowledge of data integrity requirements.
• At least 10 years of experience in pharma process automation engineering experience, with at least 8 years’ experience respectively in process controls with DCS / SCADA / Historians with upstream or downstream bioprocesses.
• Ability to read electrical drawings, PLC code, DCS code.
• Ability to perform programming/configuration of Emerson DeltaV DCS, Siemens PCS7 etc.
• Possess leadership skills, and be able to take initiative to lead projects, involving multiple stakeholders, departments, and varying complexity.
• Possess mentorship skills, to coach and develop junior employees.
• Basic knowledge of AutoCAD is an asset.
• Engineering degree, preferably in Electrical, Electromechanical, Controls, Chemical, Mechanical Engineering or a related discipline.

We regret that only shortlisted applicants will be notified.

Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates

· Organize workflow and ensure that employees understand their duties or delegated tasks

· Monitor employee productivity and provide constructive feedback and coaching

· Receive complaints and resolve problems

· Maintain timekeeping and personnel records

· Pass on information from upper management to employees and vice versa

Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates

· Organize workflow and ensure that employees understand their duties or delegated tasks

· Monitor employee productivity and provide constructive feedback and coaching

· Receive complaints and resolve problems

Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates

· Organize workflow and ensure that employees understand their duties or delegated tasks

· Monitor employee productivity and provide constructive feedback and coaching

· Receive complaints and resolve problems

Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates

· Organize workflow and ensure that employees understand their duties or delegated tasks

· Monitor employee productivity and provide constructive feedback and coaching

· Receive complaints and resolve problems

Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates

· Organize workflow and ensure that employees understand their duties or delegated tasks

· Monitor employee productivity and provide constructive feedback and coaching

· Receive complaints and resolve problems

· Maintain timekeeping and personnel records

· Pass on information from upper management to employees and vice versa

Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates

· Organize workflow and ensure that employees understand their duties or delegated tasks

· Monitor employee productivity and provide constructive feedback and coaching

· Receive complaints and resolve problems

· Maintain timekeeping and personnel records

· Pass on information from upper management to employees and vice versa

Brief Summary:

• 5 Days: Mon - Fri (9.00am – 6.00pm)
• Location: Macpherson

Job Responsibilities:

• Assist in sales and purchase order activities
• Assist & support the smooth running of the day-to-day operations
• Assist logistics operations and outbound shipment planning
• Assist sales and engineering team in enquiry
• To maintain and update inventory records
• Keep records of customer interactions, process customer accounts and file documents.
• Assist in RMA and loan activities
• Assist in warehousing activities
• To achieve and improve KPI’s set for the department.
• Assist in Operation reports/ data analysis
• Complete ad-hoc tasks assigned.

Job Requirements:

• Proficiency in English
• High level of integrity and meticulousness
• Strong people skills with pleasant personality
• Strong analytical and negotiation skills.
• Proficiency in Microsoft Office, especially MS Excel
• Experience in Business Central 365 will be advantage.
• Ability to multi-task and work well under pressure.
• Good attitude with a willingness to learn and be a team player.
• *At least 2 years of relevant experience.

How to apply:

Please include the following information in your resume for speedier processing.

• Current salary
• Expected salary
• Reason for leaving each company
• Date of availability or notice period

For consideration, kindly submit your CV by clicking “APPLY NOW” for confidential discussion.

*Only shortlisted candidates would be notified*

Information System Executive

Responsibilities:

• Provide user support.
• Install, configure, and maintain desktop operating systems and applications.
• Provide basic Windows Server (2012/2016/2019) administration.
• Provide basic Microsoft 365 administration.

Requirements:

• Basic networking skills.
• Good communication skills.
• Able to work independently and as a team.
• Experience with Windows Desktop OS.
• Basic experience with Windows Server OS.
• Basic experience with Microsoft 365.

A competitive and attractive remuneration package awaits the successful candidate.

Please submit your resume stating qualifications, work experience, current and expected salary.

We regret to inform that only short-listed applicants will be notified

The Role
This position constitutes a very exciting and unique opportunity to mature with, and help shape the design area at SUTD. Along the way, the candidate will interact with the governing bodies in Singapore, the funding agencies and the industrial eco-system.

The successful candidate will work across all areas of academic activity: education, research, service to the university, and outreach. The candidate will be part of an innovative team, where he/she will utilise his/her demonstrated skills in blended learning to develop and deliver high-quality student-centred undergraduate and postgraduate programs. He/she will make a positive contribution to an already established innovation culture and mindset for students at all levels, and engage and work with industry on challenging research problems.
The candidate will engage in engineering design research and teaching at all levels, from first-year undergraduate to PhD level, in multiple design courses, either co-teaching, leading a team of colleagues, or being the sole instructor. Courses that have to do with topics like Engineering Design Innovation, Design Thinking, and Design Science (to name just a few) from an Engineering perspective, heavy on research tools and research methods.

Becoming part of SUTD
With a passion for teaching and a flair for research in Engineering Design, you will meet with colleagues from all backgrounds to collaborate and develop your own niche in engineering design research. You will have the opportunity to leave your own mark by understanding what others have done before you, and the work they have developed up to now, and consequently contribute with your own vision of multidisciplinary design teaching and convergent engineering design research. Design is taught at all levels of higher education, including adult and executive learning . Building or strengthening a research interest around the teaching of technically grounded design or the application of design in engineering to the growth areas defined at SUTD (Sustainability, Cities, Aviation, Healthcare, and AI) will enable you to connect with all relevant stakeholders in and around SUTD.

Requirements

The candidate must have:

• A PhD in Engineering, with a proven record of teaching and research in engineering design and related topics
• Proven experience in working autonomously and in teams, multi-tasking between teaching and research
• An appetite for improving teaching and learning of engineering design
• A willingness to tackle complex problems in engineering design research, potentially spanning across multiple application domains
• The ability to interact both face-to-face as well as virtually with students, peers, and all relevant stakeholders
• The drive to network and engage with funding agencies and companies, and secure the necessary funding to conduct research and build a well-connected research team

The candidate can have:

• Experience in teaching in other educational environments, like executive education and/or lifelong learning
• Experience in designing and delivering short courses in various design-related topics
• A track record of advising Doctoral, Master, and undergraduate students in engineering design research
• Publications in leading engineering design research journals (e.g., Research in Engineering Design, Journal of Engineering Design, Design Science, Journal of Mechanical Design, Artificial Intelligence for Engineering Design, Analysis and Manufacturing, and similar) and conferences (International Conference on Engineering Design, International Design Engineering Technical Conference, International DESIGN Conference, and similar)

Astek has an opening of a Business Analyst role with focus on Trade Finance.

Key Responsibilities:

1. Business Analysis and Requirements Validation:Conduct systematic business analysis.
   Validate business requirements to ensure alignment with operational needs and IT standards.
   Design functional solutions and user workflows, and document specifications.
   
2. Stakeholder Engagement:Present requirements and solutions to stakeholders for review and approval.
   Collaborate with stakeholders for SIT/UAT/NRT scope and approach development.
   
3. Testing and Quality Assurance:Guide the testing team in creating and reviewing test scenarios/cases.
   Validate SIT test results and assist users in planning/executing UAT, analyzing defects, and prioritizing fixes.
   
4. Documentation and Compliance:Document user manuals and release notes.
   Ensure compliance with bank policies and standards.
   Participate in approval committees for exceptional transactions or new activities.
   
5. Outsourcing Management:Coordinate with onshore teams to review IT architecture and data flows.
   Work with PMOs and outsourcing teams on documentation and approvals.
   
6. Development Leadership:Lead development teams in customizing and implementing Trade Finance systems.
   Establish and communicate development and quality governance.
   
7. Subject Matter Expertise:Provide expertise on end-to-end processes, focusing on improving operational efficiency.
   Contribute to project management, working closely with product managers and operations teams.
   Communicate project status and manage roadblocks to ensure timely production go-live.
   
8. Project and Stakeholder Management:Run steering committees to communicate project delivery and risk management.
   Manage approved initiatives and their interdependencies, influencing key stakeholders.
   

Additional Responsibilities:

1. Functional Design Reviews:Participate in reviews to improve overall solutions.
   Initiate or contribute to continuous quality improvement initiatives.
   
2. Training and Knowledge Sharing:Provide training and knowledge sharing sessions on new features/releases.
   
3. Permanent Control Framework:Contribute to the permanent control framework to ensure continuous improvement.
   

Skills and Qualifications:

1. Functional & Business Analysis:Strong skills in functional and business analysis.
   Ability to bridge communication between business/operations and IT.
   Functional experience in Trade Finance products and applications.
   
2. Teamwork and Communication:Good team player with strong commitment and attitude.
   Excellent communication and coordination skills with cross-cultural and cross-country teams.
   Ability to work independently.
   
3. Technical Proficiency: Familiarity with standard formats like SWIFT, EDIFACT, ISO20022, and data transformations.
   Proficiency in Unix/Shell scripts, XML, and Oracle/PLSQL.

Experience and Qualifications:

1. Educational Background:Graduate degree in IT/Computer Science or equivalent.
   
2. Professional Experience:Around 5 years of experience in a corporate banking environment, particularly in Trade Finance (e-banking channels) as an IT Business Analyst.
   Project Management experience with PMP certification.
   Experience with Agile Scrum and product certifications, and CDCS certification.
   Extensive IT delivery management experience using Agile and Waterfall methodologies.
   Strong stakeholder management and partnership development skills.
   Experience in managing development teams for mutually beneficial outcomes.
   Proficiency with professional ticketing tools like JIRA and Scrum dashboards.
   

Be part of an exciting team working on cutting-edge advanced packaging process technologies. To take charge of the development and validation of module process and collaborate with process integration to enable advanced packaging process technologies in the world of mobile, IoT, consumer and high-performance computing area. Work with various teams to help develop leading-edge packaging CMP solutions for our customers to take from concept to mass production. This position is based in Singapore.

Responsibilities:

• Manage and execute CMP/Integration related programs, timely development of products/process capabilities for various applications.
• Coordinate and execute process, equipment and material evaluation / optimization initiatives and implement changes for continual process improvement
• Validate and/or develop new process baseline, including new capability, process, feature, tools and/or materials
• Implement related metrology (eg AFM) & inspection (eg AOI) to maintain process control to ensure process stability and repeatability.
• Support new integration flow development, CMP/Integration customer demo, collaborate with customer/partner to achieve site objectives.

Experience:

• Minimum 5 years of experience in semiconductor packaging/assembly/BEOL and/or minimum 2 years of program management role
• Relevant experience on CMP/Integration process development, CMP end-point technologies, new materials, consumables/pads/slurries, etc.
• Good understanding on enabling high-density interconnects, associated mechanical, thermal and reliability issues and cost tradeoffs of various interposers process technologies
• Willing to tackle tough problems and enjoys problem solving.
• Comfortable in large corporate environments and can work with multi-functional teams across geographies/nationalities.
• Added advantage with exposure to one or more various packaging technologies such as wire-bonding, flip-chip, TCB, camera-module assembly, molding, singulation, WLCSP, MCMs, and SiP
• Requires BE or BS in Electrical, Mechanical, or Materials Science Engineering.

Work Location:

• Science Park II

Reporting into the Senior Director, IDL Strategy, Alignment & Planning, this role is responsible for leading strategy and driving alignment across all four Business Units in the IDL Segment, as well as at the IDL Segment leadership level.

This role is imperative to ensure that we remain execution focused as one Segment, to achieve results for the markets and stakeholders across IDL. One key output of this role is the development and establishment of a Segment-wide 3yr Technology Roadmap that will generate market level roadmaps across each Business Unit.

In addition to the Strategy and Alignment responsibilities, the role also includes the oversight and governance of the Japan market. The person in this role will engage with McDonald’s Japan Technology leadership, vendors, and Global cross functional teams to provide oversight of the progress against the Japan 3yr Technology roadmap to Segment Leadership.

The ideal candidate is a highly self-motivated individual with strong strategic abilities and communication skills, who can collaborate effectivelywith business, market, and vendor teams.

Duties and Responsibilities

1. Strategy & Alignment

· Defines a clear role and vision for the IDL Segment Technology organisation, consistent with the organization's vision, strategy, and direction

· Create a rolling Segment level 3yr Technology Roadmap and monitor Global product and solution availability and future capabilities

· Collaborate across the Segment to ensure that we stay aligned on all strategic objectives

· Support key governance activities like the IDL Steerco, to facilitate engagement and alignment between Global, Segment and Markets

· Accountable for running 2 Extended Leadership meetings a year (Director +) to ensure continuous alignment across the team

· Build and maintain strong relationships with a range of stakeholders including IDL Leadership, BU Leadership, Segment Teams and Market teams (JP)

2. Communication

· Work proactively and share information with the Segment teams in a timely manner to consume at regular meetings or events such as Phase 0 planning, CIO meetings, Security summit, Supplier Summit or ad hoc remote sessions

· Manage and enhance the leadership update communication process to ensure that any critical risks are highlighted to key stakeholders early

· Drive and align communication on key deadlines, technology market charges guide, changes to standards, to ensure that the market leads are aligned

· Put a communication strategy in place to ensure the right cadence of information is being shared with the team to drive engagement

· Work collaboratively while demonstrating, communicating, and reinforcing McDonald’s
company Values

· Proactively shape and refine the ideas and agendas of the Leadership team

3. Japan Governance

· Work closely with Japan Technology leadership to provide oversight of the status and progress of key multi-year programs in the 3yr Technology roadmap (Sesame 1 and STA)

· Be the liaison for contact with centre-based Global Technology teams

· Govern the Global Technology Products & Services adoption or exception process

· Oversight into the CR - Change Management (Solutions Services Process), and drive awareness across all stakeholder groups to ensure alignment of support tickets

· Establish the appropriate communication channels to communicate IT Incidents Management and Support

4. Builds and Leverages Talent

· Supports the creation of successors for key organizational positions

· Retains key talent by co-creating development plans that motivate and grow them

· Shapes roles and teams in ways that develop people's unique capabilities while supporting business goals

Skills and Knowledge

· Excellent written and verbal communication skills

· Ability to develop program schedules, communicate and enforce deadlines, and creatively solve issues

· Able to work with culturally diverse teams across levels in a global organisation and in an extensively outsourced environment

· Strong influencing, collaboration and relationship building skills

· Adaptation and multi-tasking skills

· Ability to work at the pace of McDonald’s

Minimum Requirements

· Bachelor’s degree in Commerce, Marketing, or a Technology field preferred

· 10+ years of work experience in a matrixed organisation

· Experience managing and developing a team

Technology Services Specialist

(12-MONTH CONTRACT)- Renewable subject to work performance

Working days : Monday- Friday

Working Hours: 9 am to 6 pm

OT required

• Weekday: Yes, Time off is claimable

• Weekend/PH: Monetary OT claim upon activation

by standby duty

-24 by 7 rotate standby (offsite)

Work location: Kaki Bukit( client site)

Salary: S$3,500 – S$3,850+ One month completion bonus+Transport Allowance(Reimburse based on receipt OR distance mileage if using your own transport)+ 12 days AL

RESPONSIBILITIES:

• Provide support to on-site and remote end-users to resolve IT-related issues (hardware/software/network) on their notebooks/desktops and related peripherals.
• Serve as a Regional IT representative, offering Remote, On-Site, or Station Technical Support to FedEx Operations Staff & Customers.
• Collaborate closely with 3rd Party Organizations in the Diagnostics, Maintenance, & Support of all Electronic Technologies, including Network equipment & Software Application Deployment.
• Perform technical support, problem resolution & contribute to the isolation & resolution of components like network appliances, various hardware & software issues.
• Address issues that arise outside work hours as needed.
• Perform other tasks and projects as assigned by the Manager or Management.

QUALIFICATION & EXPERIENCE:

• ITE/Diploma in Information Technology from recognized institutes.
• Proven experience as a Desktop Support Engineer, Technical Support Engineer, or a similar role for approximately 2 years or more.
• Hands-on experience and knowledge in troubleshooting and deploying Windows 10.
• Hands-on experience and knowledge in troubleshooting desktop, printer, scanner, RF scanner, label printer, and laptop issues.
• Hands-on experience and knowledge in troubleshooting user and support of MSOffice products.
• Basic support of Office Network, Shared Drive, Wireless, and VPN connectivity.
• Basic Support and Troubleshooting of other desktop software used by the office.
• Basic support on iPhone / iPad / Android phones.
• Knowledge of IT procurement, order and delivery process flow and protocols.
• Ability to work effectively in a multi-cultural environment.
• Ability to deal with ambiguity, negotiation, unorganized situations.
• Ability to leverage available tools such as subscription services, internet, or other online services to support functions.
• Continuous self-learning and self-initiating.
• Provide support for general IT requests like VC connectivity/ Mobile Email Activation.
• Ability to communicate effectively with a wide variety of people in a professional manner, face to face, on the telephone, and in writing.
• Ability to demonstrate practical troubleshooting and problem analysis techniques.
• Ability to plan and prioritize workload without supervision.
• Ability to prioritize, manage and perform under pressure to meet SLA’s.
• Excellent knowledge of Customer Service best practices.
• Willing to work flexibly and with enthusiasm.

SKILLS AND ATTRIBUTES:

• Good interpersonal and communication skills, high adaptability, and positive attitude are expected.
• A team player with determination to drive to excel.
• Excellent customer service skills.
• Self-motivated with a strong drive to succeed.
• Regular interaction with First Line Management, Senior Management, Directors, and occasional interaction with Officers (VP and above) for internal contacts.
• Regular interaction with Suppliers, Vendors, and 3rd party Consultants for external contacts.

Senior Technology Services Specialist

(12-MONTH CONTRACT)- Renewable subject to work performance

Working days : Monday- Friday

Working Hours: 9 am to 6 pm

OT required

• Weekday: Yes, Time off is claimable

• Weekend/PH: Monetary OT claim upon activation

by standby duty

-24 by 7 rotate standby (offsite)

Work location: Kaki Bukit( client site)

Salary: S4,500 – S$5,850+ One month completion bonus+Transport Allowance(Reimburse based on receipt OR distance mileage if using your own transport)+ 12 days AL

RESPONSIBILITIES:

• Support on-site and remote end-users to resolve IT-related issues (hardware/software/network) on their notebooks/desktops and related peripherals.
• Provide Remote, On-Site, or Station Technical Support to FedEx Operations Staff & Customers as a Regional IT.
• Work closely with 3rd Party Organizations in the Diagnostics, Maintenance & Support of all Electronic Technologies, including Network equipment & Software Applications Deployment.
• Perform technical support, problem resolution & provide input to the isolation & resolution of components like network appliances and various hardware & software problems.
• Resolve issues that occur outside work hours whenever needed.
• Perform other tasks and projects as assigned by Manager or Management.

QUALIFICATION & EXPERIENCE:

• Diploma/Degree in Information Technology from recognized institutes.
• Proven work experience as a Senior Desktop Support Engineer, Senior Technical Support Engineer, or similar role for about 4 years or more.
• Hands-on experience and knowledge in troubleshooting and deploying Windows 10.
• Hands-on knowledge and experience in troubleshooting desktop, printer, scanner, RF scanner, label printer, and laptop issues.
• Hands-on experience and knowledge in troubleshooting user and support of MSOffice products.
• Basic support of Office Network, Shared Drive, Wireless, and VPN connectivity.
• Basic Support and Troubleshooting of other desktop software used by the office.
• Basic support on iPhone / iPad / Android phones.
• Knowledge of IT procurement, order and delivery process flow and protocols.
• Ability to work effectively in a multi-cultural environment.
• Ability to deal with ambiguity, negotiation, and unorganized situations.
• Ability to leverage available tools such as subscription services, internet, or other online services to support functions.
• Continuous self-learning and self-initiating.
• Provide support for general IT requests like VC connectivity/ Mobile Email Activation.
• Ability to communicate effectively with a wide variety of people in a professional manner, face to face, on the telephone, and in writing.
• Ability to demonstrate practical troubleshooting and problem analysis techniques.
• Ability to plan and prioritize workload without supervision.
• Ability to prioritize, manage, and perform under pressure to meet SLA’s.
• Excellent knowledge of Customer Service best practices.
• Willing to work flexibly and with enthusiasm.

SKILLS AND ATTRIBUTES:

• Good Analytical Skills, Problem Solving Skills, Judgement & Decision-Making Skills, Influencing & Persuasion Skills, Interpersonal Skills, high adaptability, and positive attitude are expected.
• A team player with determination to drive to excel.
• Excellent customer service skills.
• Self-motivated with a strong drive to succeed.
• Regular interaction with First Line Management, Senior Management, Directors, and occasional interaction with Officers (VP and above) for internal contacts.
• Regular interaction with Suppliers, Vendors, and 3rd party Consultants for external contacts.

Sales Account Manager

Location: Joo Chiat Rd

Working Days: 5 days, Monday to Friday

Working hours : 9am to 6.00pm

Salary : $3200-4000+Com( No aws or bonus, no allowance, no company transport)

CURRENT TEAM STRUCTURE: 1 Sales Director, 2 Sales Account Managers

TRAVELLING: Not required, except for Company Trip

Job Scope

-is looking for an Account Manager to create long-term, trusting relationships with our customers.

-The Account Manager’s role is to oversee a portfolio of assigned customers, develop new business from existing clients and actively seek new sales opportunities.

-You will be fully working from office.

•⁠ ⁠Proactively own and manage a portfolio of enterprise-level accounts and become their trusted advisor and influencer.

•⁠ ⁠Possess a comprehensive understanding of monday.com solution and connect that knowledge directly to customer ROI.

•⁠ ⁠Proactively build and identify opportunity signals and generate expansion opportunities (up-sell, add-on, cross-sell, etc.)

•⁠ ⁠Be an expert on the monday.com platform, with a deep understanding of our capabilities and value.

•⁠ ⁠Consult with customers on their internal processes and challenge leaders to drive change across their organization.

•⁠ ⁠Create and implement internal promotion programs within customer organizations to generate awareness and drive usage of monday.com.

•⁠ ⁠Partner with others at monday.com to ensure successful account management and surface customer inputs back.

Skill Requirement

•⁠ ⁠Preferably 4+ years of B2B SaaS sales, account management or consulting experience working with large, enterprise-level accounts (> 50-150K ACV)

•⁠ ⁠Proven experience as the owner of the full sales cycle, from identifying expansion opportunities to building the relationships with key stakeholders to negotiation and contracting

•⁠ ⁠Prior experience in Strategy consulting - advantage

•⁠ ⁠Strong customer-facing and presentation skills with the ability to establish credibility with executives

•⁠ ⁠Superb written and verbal communication skills

•⁠ ⁠Positive attitude, empathetic, and energetic

About the team:

Desiweminer specializes in end-to-end customization and comprehensive control across the entire process, from ASIC chip design to miner production, ensuring timely delivery of cutting-edge technological products. Our focus lies in the development and manufacturing of blockchain-oriented ASIC chips and crypto miners. With expertise in creating proprietary ASIC chips and crypto mining solutions, we cater to large-scale industrial mining needs, offering unparalleled time-to-market efficiency.

Position Overview:

We are seeking a highly skilled Senior IC R&D Engineer with extensive experience in RTL2GDS, EDA tools, STA analysis, advanced technology signoff, and low power methodology. Preferred candidates should have experience in successful tape-outs of ultra-low voltage chips, large-scale chips, and complex IPs.

Key Responsibilities:

• Lead and manage the complete physical implementation process of digital circuits from RTL to GDSII.
• Utilize EDA tools such as INVS, FC, PT, PX, RH, and Calibre for design and verification.
• Conduct thorough STA analysis and ensure robust timing closure.
• Implement and optimize the DC or FC integrated process.
• Oversee TOP PR/PI/PV/BUMP planning and ESD planning.
• Adhere to and implement advanced technology signoff standards.
• Drive successful tape-outs of ultra-low voltage chips, large-scale chips, and complex IPs.
• Develop and apply low power design methodologies and processes.
• Perform detailed power analysis and optimize PPA (Performance, Power, Area).
• Collaborate with cross-functional teams to achieve project milestones and objectives.

How You Will Stand Out:

• Bachelor's or Master's degree in Electrical Engineering, Computer Engineering, or a related field.
• Proven experience in the full physical implementation of digital circuits (RTL2GDS).
• Demonstrated experience in successful tape-outs of ultra-low voltage chips, large-scale chips, and complex IPs under advanced technology.
• Experience in planning and executing ESD strategies.
• Familiarity with DC or FC integrated process.
• Experience in TOP PR/PI/PV/BUMP planning and ESD planning is preferred.
• Familiarity with advanced technology signoff standards is preferred.
• In-depth knowledge of low power design methodologies and power analysis processes.
• Experience in PPA optimization is highly desirable.
• Proficiency with EDA tools such as INVS, FC, PT, PX, RH, Calibre, etc.
• Strong knowledge of STA analysis methods and processes.
• Deep understanding of power analysis and low power design techniques.
• Strong problem-solving skills and attention to detail.
• Excellent communication and teamwork abilities.

What you will experience working with us:

• A culture that values authenticity and diversity of thoughts and backgrounds;
• An inclusive and respectable environment with open workspaces and an exciting start-up spirit;
• A fast-growing company with the chance to network with industrial pioneers and enthusiasts;
• Ability to contribute directly and make an impact on the future of the digital asset industry;
• Involvement in new projects, developing processes/systems;
• Personal accountability, autonomy, fast growth, and learning opportunities;
• Attractive welfare benefits and developmental opportunities such as training and mentoring.

Desiwe is committed to providing equal employment opportunities by country, state, and local laws. Desiwe does not discriminate against employees or applicants based on conditions such as race, color, gender identity and/or expression, sexual orientation, marital and/or parental status, religion, political opinion, nationality, ethnic background or social origin, social status, disability, age, indigenous status, and union.

About team:

Desiweminer specializes in end-to-end customization and comprehensive control across the entire process, from ASIC chip design to miner production, ensuring timely delivery of cutting-edge technological products. Our focus lies in the development and manufacturing of blockchain-oriented ASIC chips and crypto miners. With expertise in creating proprietary ASIC chips and crypto mining solutions, we cater to large-scale industrial mining needs, offering unparalleled time-to-market efficiency.

Position Overview:

We are seeking an experienced Senior Software Engineer for our IC Design team with a strong foundation in computer principles, data structures, and algorithms, and significant experience in embedded systems development.

Key Responsibilities:

• Develop and maintain software for IC design and verification.
• Work closely with hardware engineers to debug hardware systems and develop drivers.
• Utilize in-depth knowledge of computer principles and algorithms to optimize software performance.
• Design, implement, and test software solutions in C/C++ for embedded systems.
• Collaborate with cross-functional teams to ensure seamless integration of hardware and software components.
• Maintain high coding standards and contribute to continuous improvement of the development process.
• Provide technical guidance and mentorship to junior engineers.

How you will stand out:

• Bachelor's or Master's degree in Computer Science, Electrical Engineering, or a related field.
• In-depth understanding of computer principles, data structures, and algorithms.
• Proficiency in C/C++ programming with at least five years of relevant development experience.
• Familiarity with Linux embedded development environments.
• Experience in hardware system debugging and driver development.
• Strong problem-solving skills and attention to detail.
• Excellent coding habits and the ability to undertake work independently.
• Effective communication and teamwork abilities.
• Previous experience in IC design and development.
• Knowledge of low-level programming and hardware-software integration.
• Experience with EDA tools and methodologies.
• Familiarity with advanced technology standards and processes.

What you will experience working with us:

• A culture that values authenticity and diversity of thoughts and backgrounds;
• An inclusive and respectable environment with open workspaces and an exciting start-up spirit;
• A fast-growing company with the chance to network with industrial pioneers and enthusiasts;
• Ability to contribute directly and make an impact on the future of the digital asset industry;
• Involvement in new projects, developing processes/systems;
• Personal accountability, autonomy, fast growth, and learning opportunities;
• Attractive welfare benefits and developmental opportunities such as training and mentoring.

Desiwe is committed to providing equal employment opportunities by country, state, and local laws. Desiwe does not discriminate against employees or applicants based on conditions such as race, color, gender identity and/or expression, sexual orientation, marital and/or parental status, religion, political opinion, nationality, ethnic background or social origin, social status, disability, age, indigenous status, and union.

1. Develop and implement the international brand strategy for company products, including brand positioning, brand promotion, and brand management.

2. Responsible for market research and analysis in Singapore and Southeast Asia, understand the needs and trends of the target markets, provide decision support for brand strategy.

3. Collaborate with cross-functional teams to ensure the consistency and effectiveness of the brand strategy, including marketing, sales, product development, and customer service.

4. Manage international brand communication and promotion of company products, including advertising, public relations, social media, and events.

5. Responsible for international trademark registration and protection of company products, ensure the legal use and rights of the brand.

6. Establish and maintain relationships with international partners, including ecosystem partners, agents, and suppliers.

7. Monitor and evaluate the international brand performance of company products, develop improvement plans to increase brand awareness and competitiveness.

8. Responsible for management and training of the international brand team of company products, improve team's professional capabilities and performance.

Job Requirements:

1. Bachelor's degree or above, majors in marketing, advertising, media, or related fields.

2. Over 5 years of international brand management experience, with preference given to those with successful brand promotion cases.

3. Familiar with marketing channels and methods for brand promotion in Singapore and Southeast Asian markets, with strong market insights and analytical abilities.

4. Excellent communication and coordination skills, able to collaborate effectively with cross-functional teams and international partners.

5. Fluent in both spoken and written English, proficiency in other languages is preferred.

6. Strong project management skills, capable of organizing and advancing brand promotion projects effectively.

7. Innovative thinking and creativity, able to continuously propose new ideas and solutions for brand promotion.

8. Strong team management skills, able to motivate and cultivate team members to improve team performance.

9. Fluent in English and Mandarin to communicate with Chinese associate.

Headquartered in Singapore, Fan Future pioneers transformative digital solutions through advanced software development and IT consultancy services. Our tailored offerings empower diverse industries worldwide to achieve operational excellence and thrive in the digital era.

We are seeking a dynamic Business Development Director to spearhead our global growth strategy. The ideal candidate will be a strategic leader with a proven track record in driving business development, fostering client relationships, and achieving substantial revenue growth. Collaborating closely with the executive team, the Business Development Director will play a pivotal role in defining strategic initiatives, cultivating key partnerships, and expanding market presence.

Responsibilities include developing and executing comprehensive business development strategies to promote Fan Future’s software products and IT consultancy services. The role involves leading the business development team in client acquisition, relationship management, and proposal development. Close collaboration with internal stakeholders is essential to identify market opportunities, customize solutions, and ensure alignment with client needs.

Market analysis is a key component, enabling the Business Development Director to identify trends, opportunities, and challenges that inform strategic decision-making. Effective management of business development budgets, monitoring of performance metrics, and optimization of growth strategies are critical to achieving revenue targets.

Cultivating strong partnerships with key stakeholders, industry influencers, and strategic partners enhances market reach and maximizes business opportunities. Additionally, mentoring and inspiring a team of business development professionals fosters a culture of excellence and continuous growth within the organization.

Candidates should possess a minimum of 10 years of progressive experience in business development, particularly within technology solutions and IT services. Demonstrated success in driving significant revenue growth and expanding market presence is essential.

Strong communication, negotiation, and presentation skills are critical, with the ability to articulate complex concepts clearly and persuasively. Strategic thinking, analytical prowess, and a creative mindset are necessary to identify and capitalize on business opportunities. Leadership experience, including managing high-performing teams, is a must, with proficiency in international client engagement and negotiation considered advantageous. Passion for technology innovation and driving digital transformation initiatives is a key attribute sought in candidates.

· Design, execute, and continuously optimize company's Southeast Asia after-sales service operation strategy to ensure customer satisfaction and retention rates meet targets.

· Lead and manage after-sales operations team, including functions such as customer support, technical support, and customer success.

· Develop and maintain efficient customer support processes and standard operating procedures to ensure timely resolution and proper handling of customer issues.

· Develop and implement customer training plans to help customers in better understand and use of products, enhance customer satisfaction and product stickiness.

· Coordinate cross-departmental collaboration, closely collaborating with sales and product development teams to address customer issues and continuously improve products and services.

· Analyse customer feedback and data, identify problems and marketing opportunities, propose improvement suggestions and optimization plans.

· Manage the performance and resources of the after-sales operations team to ensure efficient operation and achievement of operational goals.

· Regularly report after-sales service operation status and customer feedback to the management, provide improvement suggestions and strategic planning.

Job Requirements:

· Bachelor's degree or above from a domestic university ranked 211 or above, or overseas institutions ranked in the top 200 by QS.

· Over 10 years of experience in relevant field, including after-sales service or customer success in overseas market of SaaS products.

· Excellent bilingual communication skills, fluent in both Chinese and English, capable of effectively communicating and resolving cross-cultural communication issues.

· Strong customer-oriented thinking and problem-solving abilities, capable of respond quickly to customer needs and providing high-quality solutions.

· Outstanding leadership and team management skills, able to motivate and guide teams to achieve performance goals effectively.

· Excellent analytical and problem-solving skills, capable of independent thinking and quickly addressing various challenges.

· Good resilience and teamwork spirit, able to maintain high efficiency and quality performance in a fast-paced and changing work environment.

· Strong business insights and market sensitivity, able to grasp market trends and customer needs, and provide effective suggestions for the company's business development.

Job Responsibilities:

• Develop and implement the company's technical strategy, ensuring alignment with business goals.

• Lead the technical team in the development and deployment of blockchain and decentralized applications.

• Oversee the design and optimization of technical architecture, ensuring high performance and reliability.

• Manage the day-to-day operations of the technical team, including recruitment, training, and performance evaluation.

• Collaborate closely with product and marketing departments to drive the implementation of technical solutions and product iterations.

• Stay abreast of the latest industry trends and technological advancements, driving innovation and technical preparedness.

Requirements:

• Bachelor's degree or higher in Computer Science or related field; Master's degree preferred.

• Over 5 years of experience in managing technical teams, with a background in blockchain technology development and implementation.

• Strong background in distributed systems, consensus algorithms, and cryptography.

• Excellent leadership and communication skills, with the ability to effectively drive team collaboration.

• Entrepreneurial spirit and a strong sense of responsibility, capable of working in a fast-paced environment.

• Strong verbal, presentation, and written communication skills. Fluency in both Chinese and English is required to communicate with internal stakeholders

This position is newly created as part of our digital transformation. You will be driving the internal stakeholders from all parts of the business to institutionalize data reporting and frameworks effective for leaders to obtain people insights for validation, decision making and strategy planning.

In This Role You Will

• Build a holistic HR data warehouse for people analytics across all business units including Japan, Korea, Taiwan, UK, Hong Kong, and Macau
• Perform data mining, cleaning, assess data requirements, building data collection and consolidation processes for all countries HRs and business stakeholders including supporting with automations and analytics projects
• Lead, guide, work with the respective HR in the aforesaid countries to connect all data sources as part of the role to build HR data warehouse
• HR lead of HRIS overhaul projects including multiple stakeholder management from different business units and divisions
• Deploy interim and new HRIS including conducting user training to existing and new staff members
• Diagnose business requirements across all countries and functional departments,
• Design, develop, and deploy interim and new HR data products including suite of dashboards, insights, reports, complex requests, and analytic tools. Deployment of HR products are to be done digitally and via physical interactions, training, and business partnering
• Present data insights to leaders in the visualization most palatable and palpable for users to understand, helping them to interpret data and their nuances
• Suggest recommendations of solutions based on the data insight and business needs,
• Identity business case and challenges
• Conduct organisation and human behaviour research to identify opportunities, present insights and suggest HR strategy to solve business problems and creating impacts,
• Provide insights of future skills and future of works for leaders to stay relevant in their current strategy for the future
• Lead automation projects in HR to improve HR efficiency enhance employee experience,
• Improve the efforts on changing needs of holistic data ecosystems and analytic tools

Education And Qualifications

• Bachelor’s degree or higher in Statistics, or Computer Science, Mathematics, Research, Organisation or Behavioural Science
• 5 years or more of work experience with complex and regional human capital datasets with an emphasis employee related research
• Ability to handle large, complex datasets, identify and rectify errors, inaccuracy, interpret and explain in simplified visualisation, findings and results to various audience
• Having hands-on experience in developing automation processes for data collection and consolidation
• Experimental, strong creative thinking and problem-solving skills, including able to address issues arise at hands in collaboration with others
• Proactive in leading change and anticipate challenges, problems and opportunities and having the entrepreneurship and risk taking spirit to experiment different initiative to a solutions

Technical Skills

• Extensive knowledge and skills in visualisation tool preferably in QlikView and Qlik Sense
• Extensive knowledge and skills in Excel
• Skills in designing and developing business dashboards and data visualizations in BI platforms
• Experience with SQL or other languages/statistical packages including preferably in R and Python
• Proven knowledge in academic research methodologies, and application of advanced and multivariate statistical methodologies including regression, clustering, probability, etc.

Interpersonal Skills

• Excellent stakeholder relationship management skills
• Active listening and communicate well with people of all levels
• Attention to details, solution-oriented with focuses on constant improvement.
• Able to navigate around uncertainty, ambiguity, risk taking to co-create new values and impacts business results
• Excellent organization and prioritisation skills to facilitate working across multiple projects
• Logical reasoning skills, articulate problems and solutions clearly, simplify complex analytics to ease understanding and strategy deployment.
• Good professional judgment, integrity, credibility

Be an integral part of an agile team that's constantly pushing the envelope to enhance, build, and deliver top-notch technology products.

As a Software Engineer III at JPMorgan Chase within the Equities Technology Team, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way. Drive significant business impact through your capabilities and contributions and apply deep technical expertise and problem-solving methodologies to tackle a diverse array of challenges that span multiple technologies and applications.

Job responsibilities

• Develops secure and high-quality production code, and reviews and debugs code written by others

• Regularly provides technical guidance and direction to support the business and its technical teams

• Continuously improve software development processes and tools to ensure efficient and effective software development

• Collaborate with the software development team and stakeholders to identify and prioritize software needs

• Manage data infrastructure, including data warehouse and ETL processes, ensuring optimal performance, reliability and security

• Define and implement best practices for data engineering, including coding standards, data modeling

• Troubleshoot and debug issues and provide timely resolutions

• Stay current with industry trends and technologies in data engineering and recommend innovations to improve our data capabilities

• Provide technical mentorship to team members helping them grow their skills and advance their careers

• Adds to the team culture of diversity, equity, inclusion and respect

Required qualifications, capabilities, and skills

• Bachelor’s degree in computer science or related fields

• Minimum 4 years of software engineering experience

• Strong proficiency in Java, SQL, Python, ReactJS and/or other programming languages used in Data Engineering

• Hands-on experience with cloud platforms such as AWS

• Ability to tackle design and functionality problems independently with little to no oversight

• Excellent communication skills and the ability to collaborate effectively with cross-functional teams and Operational stakeholders

• Demonstrates analytical and problem-solving skills and attention to detail

To apply for this position, please use the following URL:

https://ars2.equest.com/?response_id=8ebe99f6c6dc06837ae28686638baef4