Assurity Trusted Solutions (ATS) is a wholly owned subsidiary of the Government Technology Agency (GovTech). As a Trusted Partner over the last decade, ATS offers a comprehensive suite of products and services ranging from infrastructure and operational services, authentication services, governance and assurance services as well as managed processes. In a dynamic digital and cyber landscape, where trust & collaboration are key, ATS continues to drive mutually beneficial business outcomes through collaboration with GovTech, government agencies and commercial partners to mitigate cyber risks and bolster security postures.

We are looking for an experienced individual to join us as Infrastructure Engineer (Network Management)!

A brief summary of your job responsibility:

• Work with outsourced service providers and product principals to manage the delivery, operations as well as Tech Refresh on the technology solutions for LAN/WAN and related services:
• Cisco/Aruba networking solution;
• Network Access Control;
• F5 LoadBalancer;
• Wireless Network; and
• Firewall and routers.

•  Work with infrastructure architects to rationalize the technical design and ensure the solution works well with Government infrastructure, policies, standards and security requirements.
• Translate the technical solution/design into technical specifications and functional requirements.
• Ensure the operations process and controls are clearly documented and operationalized
• Explore new solutions and technologies, integrate learning and recommendations for operational efficiency and continual improve of the infrastructure for better user experience.
• Plan, design and support Technology Refresh and migration activities for the infrastructure services.
• Serve as Subject Matter Expert (SME) in the area of design, deployment, operation and management of enterprise and/or cloud infrastructure.
• Provide operation support for the secure infrastructure.
• Ensure smooth service delivery and implementation within the business context.

To succeed in this role, you will ideally have:

• At least 3 years of experience in the above domain areas.
• Proven planning, implementation and migration experience of network related services.
• Team player with strong analytical thinking and problem-solving skills.
• Knowledge of ITIL processes and procedures.
• Ability to justify new initiatives and recommend new initiatives to stakeholder(s).
• Conceptualise the concept of operation for the new initiatives.
• Familiar with tendering process, defining requirements in tender specification.
• Team player by leading discussion between internal teams (Operations, Security, Contract) and external product principals or system integrator.
• Requires minimal supervision from supervisor.
• Always keeping up to date of the latest product roadmap and best practices.
• Define policies and procedures related to Endpoint Management.
• Good written and verbal communication, with the ability to present and communicate effectively with non-technical audience.
• Provide inputs to optimise and automate workflows and processes.
• Able to work independently and as a good team player with analytical, management and planning skills.
• Dynamic and with good analytical/conceptual thinking and problem-solving skills.

Join us and discover a meaningful and exciting career with Assurity Trusted Solutions!

The remuneration package will commensurate with your qualifications and experience. Interested applicants, please click "Apply Now".

We thank you for your interest and please note that only shortlisted candidates will be notified.

By submitting your application, you agree that your personal data may be collected, used and disclosed by Assurity Trusted Solutions Pte. Ltd. (ATS), GovTech and their service providers and agents in accordance with ATS’s privacy statement which can be found at: https://www.assurity.sg/privacy.html or such other successor site.

• A wholly-owned subsidiary of GovTech.
• We promote a learning culture and encourage you to grow and learn.
• A competency framework is in place to help you grow your career with us.
• Annual Leave Benefits with additional perks such as Family Care and Birthday Leave.

Your Career

You will work firsthand with our valued customers to address their complex post-sales concerns where analysis of situations or data requires an in-depth evaluation of many factors. You’re a critical thinker in understanding the methods, techniques, and evaluation criteria for obtaining results. You’ll enjoy networking with key contacts outside your own area of expertise, with a strong capability of detailing difficult technical issues to both non-technical and technical professionals.

You will regularly participate in technical discussions with multi-functional teams, creating an environment of transparency that ultimately leads to better products, better working environments, and better cybersecurity. Your quick thinking and support to our clients provides the fast assistance they need to keep their environments secure – which means you’ll need to move quickly, thoughtfully, and provide technical assistance as needed (often, in high pressure situations).

Your Impact

• Provide Technical Support to customers and partners
• T3-technical support role who will be handling escalations from front line and Tier 2 technical support teams within Palo Alto networks
• Provide configurations, troubleshooting and best practices to customers
• Manage support cases to ensure issues are recorded, tracked, resolved, and follow-ups are completed in a timely manner
• Provide fault isolation and root cause analysis for technical issues
• Preparing detailed RCA document for official submissions to customers
• Publish Technical Support Bulletins and other technical documentation in the Knowledge Base
• Review of technical documentation for training materials, technical marketing collateral, manuals, troubleshooting guides, etc.
• Working with engineering on filling bugs and working with product teams on feature requests
• Working on Hot / Risk technical escalations from the region or other theaters 
• Lead case swarming and training sessions for frontline teams

• Remuneration: Up to $5800 + Fixed Allowances $280
• Rewards: Enjoy AWS and Variable Bonus
• Location: Jurong Island, Transport Provided at Designated Point
• Company: MNC Chemical Manufacturing Industry

Role Overview:

Our client is seeking a dynamic individual to lead the mechanical team in overseeing inspection and maintenance activities within chemical plant. If you have a passion for ensuring operational excellence and thrive in a collaborative environment, this role is for you.

Responsibilities:

• Lead a team of mechanical supervisors and contractors in executing plant inspection and modification works promptly and safely.
• Manage the plant painting program to uphold facility integrity.
• Coordinate with various stakeholders to ensure seamless execution of plant modification works while prioritizing safety and facility integrity.
• Conduct training sessions to enhance the skill and competency levels of staff and contractors.
• Implement management systems aligned with ISO standards, ensuring adherence to quality and environmental regulations.
• Maintain meticulous documentation and filing of inspection records using our Data Management System.

Requirements:

• Bachelor's degree in Mechanical Engineering or Material Engineering.
• Minimum of 2 years' experience in fixed equipment and piping inspection within the chemical, petrochemical, or oil and gas industry.
• Proficiency in corrosion under insulation (CUI) or coating inspection preferred.
• API certification is advantageous.
• Strong analytical and problem-solving skills.
• Excellent communication abilities with cross-functional teams and contractors, fostering a spirit of collaboration and teamwork.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1983718

Triton AI Pte Ltd

License no. 21C0661

• Up to $5500, Permanent Role with Performance Bonus
• West, Company Transport Provided at Designated Point
• Normal Working Hours: Monday to Friday 8.30am to 5.15pm

Responsibilities:

• Collaborate with shift teams to establish and maintain operating conditions, guides, check sheets, and logs, ensuring compliance with environment, health, safety, quality, and productivity standards.
• Administer and monitor the DCS system, documenting changes and optimizing alarms to prevent nuisance alarms.
• Troubleshoot production process and quality issues, providing prompt and effective solutions.
• Assist in training shift team members on new/revised procedures, abnormality reports, one-point lesson sheets, and work instructions.
• Educate production operation shift and day team employees on proper operation methods for processes and machinery, offering relevant operational training and guidance to achieve production goals.
• Lead process optimization and capacity improvement projects within the plant, implementing cost reduction measures and quality improvement efforts.
• Analyze data to identify and resolve production process bottlenecks, and support new product/process plant trials in collaboration with the technical department.
• Oversee assigned capital expense projects, ensuring proper documentation, budget control, and adherence to schedules.
• Coordinate the calibration and repair of production tools and equipment assigned to the day process group.

Requirements:

• Bachelor in Chemical Engineering
• Minimum 2-3 years operations / process improvement experiences in chemical manufacturing industry

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1983718

Triton AI Pte Ltd

License no. 21C0661

• Assist the Chief Engineer in the daily operation, facilitate effective repair and maintenance of the Hotel Asset
• Responsible for the day-to-day management of the Engineering and Maintenance operations in an efficient condition to ensure the safety and comfort of guests and employees
• Support Guest experience through programmed maintenance of the Hotel in all areas from Public Areas to Guest rooms
• Drive the Engineering team to be efficient and effective when it comes to maintaining the Hotel Asset
• Be a key leader of the Hotel’s Fire & Safety culture, conducting training and ensuring the equipment is in top working condition following all local government regulations
• Department Training Champion, ensuring effective, regular training is conducted to Support the HOD's responsibility in this area
• Ensure safe work practices are followed at all times by the Hotel team & contractors. BizSAFE 3
• Always look for energy, water, and other efficiencies that the Hotel can apply to reduce our impact on the environment and operating costs
• Led a team of engineering and Maintenance Specialists responsible for all engineering operations such as troubleshooting operations, repairs, maintenance of mechanical, and electrical service, and general building
• To ensure the compliance of all local Fire & Safety, building control & environmental codes and regulations
• Coordinate and link with various service companies, contractors, consultants, architects, government, etc.

• Assist the Maintenance Officer/Senior Duty Engineer in the daily operation within the department
• Ensures the standard maintenance for the hotel’s different equipment is attended to like plumbing, electrical appliances, locks, heating, air conditioning, bathroom fixtures, and all other related equipment is in good working condition
• Take on small renovation jobs such as painting, carpeting, furnishings, etc.
• Be familiar with the operational duties and the services
• Check system or equipment for faults and follow up on the repair works if required
• Ensure that all firefighting facilities and equipment are ready to use at all times
• Monitor the service and maintenance of all equipment and controls
• Follow up on preventive and corrective maintenance. To keep a record for proper control for efficiency
• Keep a daily log that inventories the work done in the hotels
• Keep up to date on safety-related administrative documents
• Ensures life and property safety
• Ensure his/her safety and the safety of others during your interventions and those of the external service providers
• Gives colleagues any help they require in terms of hotel maintenance
• Strive to implement the Accor Vision and demonstrate active use of the Accor Values

About the job

We are seeking an Infrastructure Engineer at Ikano Retail.  Reporting to the IT Operations Manager, in this role, you will be responsible for overseeing the configuration, administration, and Level 2 (L2) support of the company's IT infrastructure. You will play a crucial role in supporting IT infrastructure improvement and establishment projects aimed at enhancing operational efficiency.

Your assignment

• Infrastructure Administration and Support: Administer, configure, and support IT data center infrastructure, network, cloud, and EUC infrastructure, ensuring their optimal performance and availability.
• Server and Storage Management: Configure and administer Dell Servers & Storage, ensuring their smooth operation and efficient utilization within the IT environment.
• Virtualization and Cloud Administration: Manage VMWARE, VEEAM, and Azure Cloud administration, overseeing virtualized environments and cloud-based services to support business operations.
• Endpoint Management: Administer Microsoft Windows servers, Active Directory, SCCM, and Sophos AntiVirus, ensuring the security and functionality of endpoint devices.
• IT Infrastructure Tools Management: Manage IT infrastructure tools such as Manage Engine AD management, VEEAM/EMC Networker, and Microsoft Sentinel, ensuring their effective utilization in IT operations. Maintain updated security patches and network devices firmware.
• Network Infrastructure Configuration: Configure and troubleshoot Cisco core switches, wireless controllers, and Cisco ISE, ensuring the stability and security of network infrastructure.
• Firewall Policy Management: Fine-tune and configure firewall policies, implementing security measures to protect the company's network infrastructure from unauthorized access and threats.
• Vendor Coordination and Support: Coordinate support with principal IT infrastructure vendors, Inter-IKEA infra teams, and solution partners, ensuring timely resolution of IT infrastructure issues.
• Incident Resolution and User Support: Investigate, troubleshoot, and resolve IT infrastructure Level 2 support incidents, change management, and service requests, providing efficient and effective solutions to users.
• Audit and Compliance Support: Support IT infrastructure-related audit, compliance, and security reviews and assessments, ensuring adherence to regulatory standards and best practices.
• Standardization and Process Improvement: Support and coordinate with IT Infra Specialists to strengthen and standardize infrastructure architecture design, delivery, and operational processes, promoting efficiency and consistency. Maintain inventory records of IT infrastructure hardware with associated software licenses and support contracts, and support system and data backup and recovery procedures to ensure the integrity and availability of business data and IT services.

This position is ideal for an engineer who is passionate about solving challenging business problems and building applications that provide an excellent user experience. You will be an integral part of the Payment Products Development team focusing on development of software solutions that leverage data to solve business problems. The candidate will be extensively involved in hands-on activities including proof of concepts, developing, and testing. The candidate should demonstrate adaptability and readiness to change tasks according to the team's requirements.

• Deliver high-quality products and features, taking a holistic view from the initial idea to final delivery. This involves design, development, and testing, along with accountability for release deployments and providing support after deployment

• Understand the product in its entirety and ensure timely delivery of your assigned module in an agile team setting

• Accurately scope effort, identify risks and clearly communicate trade-offs with the team members and other stakeholders

• Coordinate and participate in Continuous Integration activities, testing automation frameworks, and other related items in addition to contributing to core product code

• Effectively communicate status updates, issues, and potential risks accurately and promptly

• Perform other tasks related to data governance and system infrastructure, as and when required

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

• Provide Service Operations support to internal and external customers in accordance with the terms of the customer contract and Service Level Agreements (SLAs)
• Ensure the correct functioning and maintenance of all internal and external systems and products serviced by Service Operations
• When required, act as the customer SPOC and coordinate the scheduling of intervention with Customer's, internal resolver groups, and the Service Desk ensuring the highest level of customer services and communications are maintained to resolve the fault and incident within the prescribed SLA.
• Carry out incident and problem management support to the highest standards and co-ordinate the resolution with the appropriate resolver groups
• Ensure shortest restoral times possible, initiating the timely escalations to specialized resolver groups inside and outside SITA, according to the customer contracts, SLAs and monitoring requirements
• To ensure the Service Operations team adheres to the highest working standards for all incidents and problems by providing guidance, support and direct management.
• Proactively detect problems related to service and infrastructure operations and delivery services, conduct diagnostics and provide service request ownership to ensure resolution of customer problems
• Support the senior team members in the management, reporting, and coordination of day-day tasks during the absence of the Lead Engineer
• Adhere to installation guidelines and industry best practices in order to deliver quality service and infrastructure operations
• Use the appropriate tools and equipment to perform the installation, intervention, and repairs in accordance with Service Operations and Delivery guidelines and instructions where provided
• Report and escalate to the next level those problems which cannot be fixed
• Carry out preventive and proactive maintenance of equipment and monitoring of systems and services in accordance with agreed schedules and customer expectations
• Perform Change Management, Configurations, Design and Implementation of the supported Product & Systems
• Manage local suppliers in the provision of services for the SITA Service Operations centres and report on services provided to management.
• Conducts the analysis, definition, documentation and testing of application & systems enhancements
• To provide onsite support to Users during the cutover of the services
• Continuously identify and document lessons learnt, known errors and operational knowledge for improved services
• When/where required, be contactable for escalations and support, on and on-call standby basis
• When/where required, perform assigned tasks on 12 x 7 shifts basis.

Who you are

• Degree or equivalent Diploma / Certificate in Computer Science, Electronic Engineering or equivalent
• Minimum 8 years experience in the network, and/or application/system support domain.
• Must have dealt directly with external customers delivering to SLAs.
• Exposure to ITIL and IT/network components and principles
• Demonstrated maturity in handling complex customer issues and demanding customers
• Ability to coach new joiners and to facilitate their integration into the team
• Knowledge of Airline and CAA customers use of ACM applications
• Ability to organize the activity of a team and to take ownership of issues until resolution

• Analyze the Authority’s data needs and document the requirements.

• Refine data collection/consumption by migrating data collection to more efficient channels.

• Plan, design and implement data engineering jobs and reporting solutions to meet the analytical needs.

• Develop test plan and scripts for system testing, support user acceptance testing.

• Work with the Authority’s technical teams to ensure smooth deployment and adoption of new solution.

• Ensure the smooth operations and service level of IT solutions.

• Support production issues - Track record in implementing systems with high availability, high performance, high security.

• Good understanding and completion of projects using waterfall/Agile methodology.

• Good understanding of analytics and data warehouse implementations.

• Ability to troubleshoot complex issues ranging from system resource to application stack traces.

• Strong SQL, data modelling and data analysis skills are a must.

• Hands-on experience in big data engineering jobs using Python, PySpark, Linux, and ETL tools like Informatica.

• Track record in implementing systems using Hive, Impala and Cloudera Data Platform will be preferred.

• Hands-on experience in DevOps deployment and data virtualization tools like Denodo will be preferred.

• Understanding/ Hands on experience of reporting or visualization tool like SAP BO and Tableau will be beneficial but not required.

• Passion for automation, standardization, and best practices

• Good written and verbal communication and interpersonal skills, ability to understand the business requirement, communicate confidently with stakeholders.

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Internal Code: A24065

What will you do?

The Cloud Infrastructure Consultant shall be involved in application infrastructure support and operation hosted in both Government Data Centre (GDC) and Government Commercial Cloud (GCC).

• Manages the infrastructure services that enable the application systems environment in patch management, asset management, etc. for Systems.
• Supports in application architecture design, integration and acceptance, and infrastructure performance testing.
• Supports Incident and Problem Management on areas not covered in standard operating procedures.
• Experience in tracking cases and following up on problem resolution.
• Experience in planning, managing, and deploying Cloud services with Cloud Service Providers (CSPs) such as Azure and Amazon Web Services (AWS) or other CSPs.
• Experience in system architecture, resource planning, infrastructure performance and system hosting environment from server hardware till OS layer (including Virtualization technology and Storage) in support of new applications.
• Experience in using generic automation and orchestration platforms for Infrastructure Automation tasks (e.g. Scripts/Ansible/Terraforms).
• Experience in CI/CD pipeline and tools. (eg. Bamboo, GitLab, Azure DevOps, SHIP/HAT).
• Strong understanding of systems operations environment to ensure smooth and sustainable operations, including resiliency requirements.
• Strong understanding of Government Cloud IT Security Policy.
• Knowledge of scripting and programming in any scripting language: Powershell, Python, Perl, Shell + AWK, TCL, etc.) and communication protocols (REST, SNMP, SOAP, etc.)
• Certified in ITILv3, and preferably a certification in project management.
• Team player with strong organization and interpersonal skills.
• Demonstrate integrity and drive for excellence in work.

What are we looking for?

• Degree or Diploma in Computer Science, Computer or Information Technology or related disciplines
• At least 8 years of experience in Data Centre, Cloud (AWS/Azure) and Servers & Infrastructure.
• Experience with Change Management / Service Request Management
• Problem / Incident Management, Good analytical, communications and writing skills, able to front users and articulate requirements.
• 2 years of experience with CI/CD pipeline with DevOps experience.
• 2 years of experience with automation scripting or Infrastructure as-Code (IaC).
• 2 years of experience with Agile Practices.
• 2 years of experience working on Singapore Government IT projects.

What do we offer in return?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

We are looking for an Application Engineer who can find innovative and creative solutions to challenging problems. As an IoT Application Engineer, you'll evaluate the optimal design and architecture for different use cases of design and develop IoT solutions, including driving the pilot implementation. This role will also be responsible for the integration with the data platform and different application frameworks and platforms within the organization's Industry 4.0 digital solution ecosystem, as well as supporting the exploration of new technology and innovation solutions from a data communication, storage and retrieval perspective.

DESCRIPTION

• Works with the application development team and business unit process experts, as well as technology partners, to design loT and sensor solutions.
• Support the data integration solution for IT and OT technology develop by Innovation Hub.
• Ensure compliance with data management, access control, and usage with the organization's data governance policy.
• Design and implement loT, Sensors and data connectivity into an enterprise data platform.
• Support and provide technical advice for exploration of new technology, POC development of new loT, sensors and controllers development.

Qualification and Education Requirements

• Bachelor's degree in a technical discipline, with emphasis on Computer Science/Computer Engineering/ Electrical & Electronic Engineering
• A passion for Sensors, loT and data collection and signalling via loT sensors
• Min 3-5 years of relevant work experience
• Experiences loT data connectivity platform and data stream solution from loT/sensors, electronic and controller solutions. (e.g. Raspberry Pi, Arduino, industrial loT sensors, controller and PLCs)
• Experience in embedded systems and wireless SOC (e.g. BLE, Wi-Fi, Zigbee, IoT)
• Knowledge in Industrial Standard Communication Protocols such as OPC, MTConnect, ModBus, MQTT, Web Sockets, REST API etc.
• Experience with designing and building electronic modules based on some common platforms such as Arduino, Raspberry Pi, etc.
• Familiar with electronic module design, analysis and development tasks such as performing circuit analysis, understanding analogue/digital filters, designing feedback control, and working with RF
• Carry out Risk Assessment and ensure compliance with Work, Safety, and Health Regulations
• Coordinate procurement and liaison with vendors/suppliers
• To conduct thorough testing and troubleshooting to identify and resolve issues that may arise
• To collaborate with relevant stakeholders to ensure data and its security are not compromised
• To evaluate the risk of security leaks in the IoT system
• To maintain comprehensive documentation of IoT technology research, system designs, and testing procedures
• Great individual performer as well as a contributor to a team
• Strong customer management and problem-solving skills

Preferred Skills:

• Capable of demonstrating excellent analytical ability, communication, and interpersonal skills required to build relationships with team members to solve problems and resolve issues
• Experience with process analysis, design, and implementation; business and technical requirements; problem-solving
• Self-directed learner who believes in continuous learning and development
• Proficient in technical writing and presentation
• Possess strong analytical and critical thinking skills
• Show strong initiative and take ownership of work

About the job
We are looking for a proactive enthusiast who drives our data infrastructure and shares our overall vision of “creating a better everyday life for the many people”. As a Data Engineer, you take on regional responsibilities, striving to deliver high quality data products focusing on the following key responsibilities.
 

Your assignment

• Building and maintaining required infrastructure for optimal extraction, transformation, loading and serving of data from various data sources.
• Monitor production pipelines to ensure data availability and data accuracy targets are met.
• Collaborate with the Data Infrastructure Manager to ensure our data architecture/infrastructure is scalable, fits the needs of our users, while improving load time and cost efficiency on a regular basis.
• Work with stakeholders including data/analytics, design/development, product and executive teams and support and assist them with their data infrastructure needs and data related technical issues.
• Document our data infrastructure, orchestration principles, coding standards and CICD pipeline(s).
• Support CICD pipeline(s), as well as data solution code repository and code migration processes.
• Collaborate and coordinate within our data and digital teams, business stakeholders, partners, and external vendors developing excellent data solutions and building long-term beneficial relationships.
• Be a part of a dynamic data team. Together we are putting data into co-workers’ hands and establish a data informed decision mindset.

Your Career

The Engineering TAC (ETAC) team is an exciting crossroads between Technical Assistance Center (TAC) and Engineering. This team is uniquely empowered to drive decisions and to be the thought leaders within the Global Customer Support organization at Palo Alto Networks. On any given day, members of the team may work with cutting-edge new hardware and software projects very early in the product life cycle, develop and deliver advanced technical training, assist a support engineer with a challenging customer issue, replicate a complex issue in our lab, evaluate customer network design, or help improve features for supportability and usability that shape the future of our products. Our roles are very hands-on and have a high impact on the company. 

We are a relatively small global team consisting of top performers with a support or engineering background. You’ll enjoy networking and collaborating with key contacts outside your own area of expertise such as Product Management, QA, Engineering, Sales, and more, with a strong capability of detailing difficult technical issues to both non-technical and technical professionals. You will regularly not just participate in but lead technical discussions with cross-functional teams, creating an environment of transparency that ultimately leads to better products, better working environments, and better cybersecurity. You are a good candidate if you are the type of person who asks “why” as opposed to just accepting an answer. 

Your Impact

• Enable TAC support teams by providing deeper technical expertise and guidance for NetSec platforms (NGFW, Cloud NGFW, SASE) - This includes not only structured training throughout the year but also includes ad hoc sessions and Q&A in-person and remotely
• Work directly with Engineering on cutting-edge new product development - With your combined technical expertise in our state-of-the-art cybersecurity platform, and knowledge and skills learned from prior technical support experience, as an ETAC engineer one of your primary responsibilities is to define supportability and usability requirements for new products during the design phase as well as post GA via enhancement requests
• Develop and deliver expert level training materials for TAC support and Engineering teams - Training is a key component of the day-to-day success of support - An ETAC engineer has the highest level of expertise amongst support teams, and is responsible for staying up to date with technical details on Palo Alto Networks new products and industry in general - You will share those details with TAC via advanced technical documentation and training sessions
• Develop advanced troubleshooting focused tools and scripts to help solve complex customer issues and improve product supportability
• Work with TAC to provide expert-level technical support of customer issues that involve very complex network topologies, architectures, and security designs
• Own critical and executive level issues for LAN/WAN and NGFWs - You will work primarily with Customer Support and Engineering with the focus on assisting them with identifying and resolving customer issues - This usually means working with the TAC case owner and development engineering on a replication or verification and communicating updates
• Lead in Identifying problems and taking actions to fix them across support and product life cycles - Sometimes there are opportunities to catch a problem before it is escalated or becomes widespread - ETAC is positioned to identify or help in these unplanned projects that result in a better customer experience, and is also empowered to help implement enhancements and automations that save time and provide better security and usability
• Help drive and enable ML/AI related projects

Your Career

As a Cloud Escalation Engineer - Prisma Access, your role is pivotal in ensuring the smooth operation and improvement of Palo Alto Networks SASE products, particularly Prisma Access.

Your Impact  

Here's a breakdown of what your role entails and the qualifications required:

• Escalation Management - Assume a leadership role in resolving high-priority escalations, and be the interface between Development Operations and support teams to orchestrate swift and effective resolutions
• Tool Development - Develop tools tailored specifically for the Technical Assistance Center (TAC), aimed at enhancing visibility, automating troubleshooting workflows, and alleviating the operational burden on our esteemed Engineering/DevOps cohorts
• Post-mortem Analysis - Harness the power of data-driven insights as you meticulously dissect and analyze the resolution of escalated issues, leveraging these findings to drive iterative improvements in product robustness and support workflow efficiency
• Proactive Monitoring - Anticipate and preempt potential issues through the implementation of predictive monitoring frameworks, enabling proactive interventions to mitigate risks, bolster uptime, and ensure an unparalleled level of service reliability for our valued customers
• TAC Enablement - Deliver structured training sessions to empower our TAC teams with advanced troubleshooting techniques, deep insights into product intricacies, and proficient utilization of tools, thereby enhancing their ability to swiftly and adeptly address customer inquiries and challenges

About SAESL

A joint venture between Rolls-Royce and SIA Engineering Company, Singapore Aero Engine Services Private Limited (SAESL) is the world’s largest Maintenance, Repair and Overhaul (MRO) facility for all variants of the Rolls-Royce Trent engines. We are proud to operate our own state-of-the-art engine test facility for engines up to 150,000lb thrust and 140” in diameter.

Since its inception in 2001, SAESL has grown exponentially to become an integral part of Singapore aerospace ecosystem supporting airline customers across six continents. We welcome you to join our ever-growing SAESL family.

• One of the World's largest Maintenance, Repair and Overhaul (MRO) facility for Rolls-Royce Trent engines.
• Industry’s best turnaround time for Component Repair.
• State-of-the-art engine test facility.
• 1,500 employees supporting customers across 6 continents.

Why Join SAESL

• Staff Benefits (Comprehensive Medical Coverage, Flexible Benefits, Company Transport)
• Training/Career Progression Opportunities
• Job Security

Responsibilities

• Perform the Manufacturing Engineering activity in Engine Overhaul/Component Repair production areas. Act as Technical Authority, assuring the initial and continuing capability of the Production method to produce conforming product and ensuring the resolution of technical issues/problems/arisings to meet business and customer requirements for safety, cost, delivery rate and leadtime (SQCD). Support integration on all Manufacturing Engineering activities across the product lifecycle and through the supply chain.
• HSE – Practice full compliance to Health, Safety & Environmental Standards and meet the expectations of the Zero Harm programme.
• Product Safety – Understand product safety risks and work on mitigation to meet the required safety levels supporting requirements of the Company’s Safety Management System.
• Quality – Practice a culture of zero defects ensuring that manufacturing processes and methods within the business are developed and deployed to support Right First methodology. Support process and product related Quality investigation, and manage NADCAP accreditation.
• Delivery – Ensure that manufacturing processes and methods of manufacture within the business and suppliers are developed and deployed to support/deliver Right First Time manufacture using SPS, DMAIC and System Engineering tools. Manage FAIR/MSA activities and Source & method change in the cell/area of accountability.
• Delivery – Review issues identified e.g. Troubleshoot Strip / Build, Balancing, Runout, In-situ repair, Component Repair processes and key equipment/toolings (ITT, VTL, BTG, Wash, FTB, CMM, etc), determine resolutions and reestablish the Standards.
• Cost – Support cell/area of accountability to meet cost targets e.g. productivity, CONQ etc.
• Standards – Deploy and sustain the SAESL Operating System Standards by working with the Cell/Area CFT, and where applicable with the suppliers. Identify opportunity to improve the Standards.
• Technical Authority – Specify Manufacturing Engineering and process requirements and make technical decisions in relation to the cell/area of accountability.
• Lean/Improvement – Identify requirements for improvements and innovations in manufacturing processes and methods of manufacture within their cell/area of accountability. Prioritise and promote launch of new projects based on business case. Drive manufacturing processes towards identified best practice.
• Deploy capability (including NPI) – Responsible for production readiness of new product manufacturing capabilities or methods of manufacture. Develop numerate, real time methods for capturing process capability, and ensure it is available and acted on within the facility/supply chain. Maintenance of Production Technical Packages (technical instructions, programmes, tooling, etc) for all parts/assembles which clearly define the manufacturing process ensuring manufacturing processes and/or methods of manufacture meets the requirements for quality, cost, delivery rate and lead time

Requirements

• Degree in Aeronautical / Manufacturing / Mechanical / Industrial Engineering discipline (Candidates with Diploma in Aeronautical / Manufacturing / Mechanical / Industrial discipline and relevant experience may be considered).
• Fresh graduates may be considered.
• Good knowledge of high bypass gas turbine engines.
• Good knowledge of material and component repair processes (e.g. Welding, Machining, Painting, Coating, etc).
• Good communication, analytical, engineering and project management skills.
• Good technical problem-solving skills (Six Sigma) and hands-on approach.

• Study and review M&E Drawings and coordinate M&E works with the consultants, sub-contractors as well as project structural & architectural colleagues team to resolve any technical, site issues and discrepancies.
• To carry out site supervision on M&E works and arrange inspection with RTO
• To supervise M&E subcon works and ensure subcontractors progress in accordance to schedule set
• Arrange all the M&E T&C works
• Ensure timely production and submission of M&E shop drawings, materials and method statement are to be approved before use
• Highlight and advise the project staff on the interfacing of M&E services and the ID works

Reporting to Sustaining Manager/Director of Engineering, successful applicant will provide electrical/hardware engineering services to the global business, covering a range of power supply failure analysis and product evaluation for mass produced power supplies. The incumbent will serve as the technical advisor to build up the Asia Engineering team's competences.

• Act as a subject matter expert or working towards becoming a subject matter expert (SME) for SMPS power supplies across the Asia business.
• Engage and support strategic collaboration with R&D, Manufacturing and Quality teams. Aligns with global objectives
• Challenge where appropriate and develop best engineering practice procedures and models to improve the process
• Troubleshoot SMPS power supplies to identify root cause, and provide feedback to Quality, Manufacturing & Design teams with recommendations to drive the improvement or design changes
• Provide test plan for impact study to mitigate risk due to design changes,
• Take technical responsibility and identify technical risks within projects and drive the solution.
• Ensure all customer returns are analyzed, perform tests and experiments as needed to support or confirm customer issues
• Write & distribute failure analysis reports to internal and external customers
• Advise sales/customer on delivery schedules of customers’ issues
• Develop and supervise junior engineers and technicians

Responsibilities

· Assist senior or principal engineer with solution development.

· Create Test case and work with business for User Acceptance Testing

· Participate in services and software system development and design.

· Work with IT to ensure Business As usual support for factory system.

· Work with capability acquisition team to ensure that future technology improvement aligns with Factory / Enterprise System requirement / expectation.

· Create reports and support business information requirement.

· Assist business during system roll out.

· Can drive the system and deal with routine error message.

Requirements

· Possess a Degree or Diploma in Engineering, IT or related fields

· Experience with Microsoft Power Platform development

· Experience with Microsoft Visual Studio Application development

· Excellent team player, self-motivated and self-driven to deliver result.

· Excellent analytical and problem-solving skills and project management skills

· Experience in leveraging 3rd party partners for support and/or projects.

· Knowledge on Networking and Server Architecture

· Experience with Object Oriented Design will be advantageous.

· Familiarity with Agile/Scrum methodologies

· Experience working in a high availability manufacturing services environment will be advantageous.

· Experience with Six Sigma, LEAN or other Continuous Improvement process will be advantageous.

· Fresh Grad are welcome

PowerUp! SG Tech Traineeship, Backend

We are looking for enthusiastic problem solvers to join us in scaling our platform, to digitalise businesses in Asia, uplift rider livelihoods and build a hyper-convenient platform for our customers. If you love working with technology to create solutions and are not afraid to roll up your sleeves to get things done, you will find your tribe here at foodpanda. Our diverse and high-performing team comprises people from more than 60 nationalities, and we welcome all experiences, backgrounds, and perspectives.

About the role:

This role is a 6 months traineeship provided by foodpanda to build the next generation of engineers through classroom & On the job training provided for fundamentals of backend development using GoLang

What's on the menu:

• Experience working on foodpanda's world-class technology platform and learning the day-to-day activities that power it
• Working with a world-class team on developing impactful applications/features for millions of consumers.
• First-hand experience in building and operating high-scale services that serve millions of users
• Building maintainable software in large teams
• Be part of our flagship program and gain from our specially curated program for you!

What we can feed you:

• The opportunity to learn about building pragmatic software solutions to real-world problems
• The chance to work on a highly scalable and modern software application that serves millions of customers every day
• Attractive compensation, full-time staff benefits, annual leave, Tasty Thursday allowance
• Certificate of Completion by accredited training provider and foodpanda at the end of the program

foodpanda is proud to be a company that believes in diversity and representation as key to creating not only an exciting product, but also an amazing customer and employee experience. We hire people based on merit and qualifications and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, or any other aspect that makes you, you. If you have a disability or special need that requires accommodation, please let your Talent Acquisition partner know.

To all recruitment agencies: foodpanda does not accept third-party resumes. Please do not send resumes to our jobs alias, foodpanda employees, or any other organization location. foodpanda is not responsible for any fees related to unsolicited resumes.

What You Will Do

CyberArk is looking for a passionate, self-driven and energetic Solutions Engineer for Presales in Singapore. In this role, you will combine technical knowledge with sales skills and are ultimately responsible for the technical win during the sales cycle. You are responsible for actively driving and managing the technology evaluation stage of the sales process and you will be working closely with the sales and product management team to advocate for our solution. You must be comfortable in a dynamic atmosphere of a technical organization with a rapidly expanding customer base. You must possess superior communication and interpersonal skills as you will be required to build relationships across multiple levels of the organizations. You must be organized and analytical, able to eliminate sales obstacles through creative and adaptive approaches.

• Technical pre-sales
• Technical Win of opportunity
• Technical Process & Escalations
• Proactively seek out new sales opportunities by developing new and existing relationships within prospective accounts and current active customer.
• Presenting CyberArk’s technical value proposition effectively
• Responding to functional and technical elements of RFIs/RFPs
• Ensuring the success of customer proof-of-concepts (POCs) and proof-of-values (POVs)
• Creating and Designing the CyberArk Solution
• Convey requirements to Product Management teams
• Support from a technical perspective, CyberArk and partner seminars and industry trade shows
• Develop technical knowledge of CyberArk and associated technologies
• Assume the role of a mentor to other solutions engineers when appropriate
• Create training content for the SE organization when appropriate

LI-ZL1

Your Career

As a Systems Engineer, you’ll enable sales engagements into a set of large new enterprise accounts. You will play a key role in navigating complex accounts to generate and deliver winning proposals, contract bids, statements of work, and RFI/RFP responses. It is business critical to meet and exceed sales quotas by building and implementing strategic account plans targeting enterprise-wide deployments of the Palo Alto Networks Next-Generation Security Platform. 

Your Impact

• Establish yourself as a trusted advisor to prospects and customers working with your Account Manager and the local partners within your territory
• Identify and document specific problems with prospective and current customers which can be solved through the deployment of integrated solutions
• Architect and propose validated solutions which address the identified cybersecurity problems in each unrivaled environment
• Ensure ongoing customer happiness, support, and adoption
• Continuous self-improvement and learning to maintain technical leadership of applicable technologies (data center, SDN, public cloud, security, networking, etc.)
• Understand and effectively differentiate against our top competitors
• Act as the customer advocate for any issues that require technical assistance and follow up with the customer until the issue is resolved

Job Description:

· Reports to Geotechnics Manager or Monitoring Manager;

• Maintain and implement ISO 9001, ISO 14001 & OHSAS 18001/ISO 45001 Management System effectively;
• Successful delivery of projects from difference service lines according to the quality plan and procedure;
• Assist the Project Manager in planning, coordination and execution of Soil Investigation and Instrumentation projects;
• Supervise and quality control on work delivery
• Attend meetings, write meeting minutes, method statement and liaise with project stakeholders, if required;
• Coordinate with contractors/sub-contractors on site;
• Implementation of the highest practicable standards of Health, Safety and Environmental Performance and maintenance of the Management Systems to ensure compliance with appropriate International Standards;
• Perform field work as required within the specified budget and allocated time;
• Follow business management system and corporate compliance procedure;
• Act as role model for excellence, exceptionalism, quality, responsibility, professionalism and teamwork.
• Abide to Fugro’s Values.

Requirements:

· Degree in Engineering Geology or related discipline

· Min 2 years of working experience in operational control on soil investigation and instrumentation service line

· Experience in LTA, PUB project will be an advantage

· Fresh graduate will be considered for junior role

· Strong technical knowledge in soil investigation, instrumentation and monitoring service line

· Ability to think strategically and follow through on the successful implementation of plans

· Team player and strong problem-solving skills

· Effective communication skills including verbal and written communication

· Detail oriented and strong organisational skills

· Results driven and highly motivated

· Independent and able to deliver under pressured

· Accreditation Certificate for Geologist with GeoSS membership is a must

Responsibilities

• Manage the conceptualization, development, validation and implementation of new repair technologies
• Manage the acquisition, delivery and commissioning of capital equipment, turnkey solutions and ancillary fixtures/ tooling for implementing new repair processes
• Implement and deliver new repairs by designing and fabricating repair fixtures/ tooling; developing process parameters; and validating repair set-up through First Article Inspection
• Provide technical assistance to all functional departments to meet business objectives
• Any other duties as assigned by supervisor

Requirements

• Bachelor’s Degree in Manufacturing, Material Science, Mechanical engineering or related field
• Good knowledge in component repair processes (welding, machining, painting, inspection etc)
• Possess good communication, analytical, engineering and project management skills
• Good technical problem solving skills (Six sigma), takes ownership and hands-on approach
• Familiarity with digital manufacturing and/or proficiency in CNC programming is an advantage
• Able to multi-task and work well under pressure as an individual/ team
• Ideally 3 years’ experience in a similar capacity in the aviation industry. Fresh graduates and experienced engineers from non-aviation industry are welcome to apply

We are looking for a skilled Data Engineer with a strong background in Python, PySpark, Spark, and SQL. The ideal candidate will have experience in building and optimizing data pipelines and architectures. This role requires a collaborative professional who can work across teams to design and implement robust data solutions.

Key Responsibilities:

• Design, build, and maintain efficient, scalable, and reliable data pipelines using Python, PySpark, Spark, and SQL.
• Collaborate with data scientists, analysts, and other stakeholders to understand data needs and deliver appropriate data solutions.
• Develop and optimize ETL (Extract, Transform, Load) processes to ensure data quality and integrity.
• Implement data processing workflows for batch and real-time data integration.
• Monitor and troubleshoot data pipelines, ensuring data accuracy and availability.
• Perform data exploration and analysis to support business decisions.
• Document data processes, architectures, and workflows.

Proven 4+Years of experience as a Data Engineer or in a similar role.

Strong proficiency in Python and PySpark for data manipulation and transformation.

Hands-on experience with Apache Spark for large-scale data processing.

Advanced SQL skills for data querying, transformation, and performance tuning.

Familiarity with cloud platforms (AWS, Azure, Google Cloud) and their data services.

Experience with data warehousing concepts and technologies (e.g., Redshift, BigQuery, Snowflake).

Knowledge of best practices for data architecture and data governance.