Founded in 2014, Laundryheap is one of the young, leading, and fastest-growing UK-based tech startups. Our dedicated teams pick up, clean, and deliver laundry and dry cleaning within 24 hours. We are currently operating in 12 countries, including the UK, the US, and the UAE. Our aim is to grow further, and we want you to be part of it!

We have big ambitions for the sustainability of our start-up as well as the industry. After a successful expansion last year we are now looking for a RRegional Vendor Operations Manager to help our team in achieving the best results and drive the business forward. This is a great opportunity to join a dynamic company with a vibrant team of individuals who can help you grow with us! 

THE ROLE:

Reporting into the Senior Divisional Manager, the Regional Vendor Operations Manager will be responsible for the growth and performance of our Partner base. 

Your role will include, but is not limited to:

• Onboarding and daily operational management of Partner facilities in your allocated region. This includes, ensuring high quality processing & output and liaising with internal and external stakeholders.
• Smooth out any operational issues with your allocated Partners, in a timely and professional manner, including crisis and escalation management.
• Coordinate with the Partner Operations team to ensure all tasks are completed, and order management is controlled as per the set deadlines.
• Ensure all Partner KPIs are met or exceeded. 
• Ensure monthly Partner catch-ups that address areas such as customer complaint resolutions, pricing/contract negotiations and scalability. 
• Complete weekly Audits for your Facilities and provide clear actionable points to improve processing compliance.
• Implementation of any transformation projects to ensure that all processes, physical requirements and training are completed for your Partner facilities.
• Coordinate with the regional account managers and customer operations team to improve customer satisfaction and quick issue resolution.
• Document management, summarizing processes, learning, and helping to replicate successful models across international markets where needed.
• Work with internal teams on a series of different projects as required, to improve the overall operations and quality of Partnerships.
• Keep up-to-date and familiar with all departmental operational changes to understand the sourcing requirements.
• Ensure adequate processing capacity for orders in your region by scaling current partners or sourcing,, engaging and closing partnership leads, alongside the business development team.

Requirements:

• Minimum 3 years of previous experience in a similar role.
• Excellent communication and relationship-building skills.
• Must be able to conduct presentations, discussions and negotiations with international and external stakeholders.
• Strong negotiation skills, with an understanding of budget restraints.
• Must be comfortable analysing data sets and must possess the ability to express clear, logical thinking.
• Must be organized and a self-starter.
• Ambitious & entrepreneurial.
• Hungry for progression & process-driven.
• A keen eye for detail.
• Should be comfortable multitasking in a high-energy environment.
• Needs to be able to adapt to highly dynamic situations.

Desired, but not essential:

• Experience with Partner acquisition CRMs and/or digital sales.
• Exposure to business intelligence platforms such as Data Studio.
• Experience in working in different markets internationally, with strong cultural awareness.
• 3+ years of experience in a high-growth start-up environment.
• Can ideally demonstrate a highly numerate and commercial mindset. 
• Exposure to dealing and negotiating with commercial businesses. 
• Experience working in/with a busy dry cleaning/laundry business.

Note: Candidates who are Singapore Nationals or candidates with Work Visa can only apply for the role.

Contract:

Full time, 40 hours. 

We love to work with ambitious, proactive people who have a can-do attitude and are confident decision-makers. So, if this sounds like you, take this opportunity and apply to join the International Laundryheap Team today!

Get to know the Role:
It takes a village to give a safe and delightful service to our customers. As things get more complex, “the village” needs highly multi-skilled leaders who can lift their head above the noise and push us to do what is truly best for our customers. This is you. You will manage highly complex projects working with senior leaders of Grab with the purpose of giving our customers and partners world class support. 
 

The day-to-day activities:

• Explore: Uncover best customer insights through customer research and analytics in order to support decision-making
• Launch: Propose and launch impactful projects that lift the Customers’ and Drivers’ experience to world class levels
• Deliver: Lead cross-functional teams to implement changes at light speed
• Influence: Work closely with senior executive stakeholders to make impact happen
• Shape the customers experience through the best capabilities such as analytics, design thinking, software engineering, agile
• This is everything: You have to be the radical advocate for our customers, laser focused on the quality and the safety of their experience with us above anything else
• Lead the charge: Influence and serve in order to deliver through others
• Role model at all times Grab principles to ensure we are always, always, working in a way that our behaviours would make us proud 

The position is responsible for managing the department in a professional, efficient and flexible manner. He/she is also responsible for ensuring maximum guest satisfaction and high standards of cleanliness throughout the hotel, which is achieved through consistent planning, organizing, directing, and controlling the Housekeeping Department operations and administration.

Primary Responsibilities

Manages The Daily Housekeeping Operations For Rooms And Public Area

• Supervises the upkeep of the entire hotel premises to maintain an immaculate and luxurious state according to Raffles Hotel Singapore standards. Priority and full attention is given for VIP suites or events.
• Ensures the smooth operations of all Housekeeping sections by performing all tasks in adherence with the code of ethics as issued by Raffles Hotel Singapore.
• Upholds a flawless impression and perception of the Raffles Hotel Singapore products, services and colleagues.
• Establishes the foundations of Housekeeping operations through detailed planning of work and maintenance schedules, supervision of the team and proper organization and delegation of duties.

Provides A Guest Experience That Exceeds Residents’ & Guests’ Expectations

• Ensures guests receive the experiences as detailed in brand Standard Operating Procedures (SOP), Raffles Hotel Singapore local SOP as well as Leading Quality Assurance (LQA) standards, and aims to achieve the targets set by management.
• Analyses and responds to guest feedback to ensure that guests are satisfied. Is continuously committed to improving the quality of products, services and performance of team members.

Management And Leadership Of The Housekeeping Team

• Leads the Housekeeping Team with a Heartiest® approach and constantly seeks to create an all-encompassing and welcoming working environment for a multi-cultural and diverse group of Housekeeping colleagues. He / she will focus on the well-being, safety, and training as well as development needs of colleagues.  
• Plans for a 24-hours shift coverage for all colleagues and is able to personally cover any role or duty under the Housekeeping department.

Involvement As A Member Of The Hotel Leadership Team

• Ensures service standards and individual performances are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Follows sustainable procedures and practices that support ‘Planet 21’ initiatives (Accor’s Corporate Social Responsibility program).
• Adheres to Work Safety and Health (WSH) policies and procedures and ensures all direct reports are trained in, and follows WSH guidelines.
• Personally handles and follows up on any guest complaints and incidences, together with Lobby Manager and/or respective hotel colleague(s), in a manner which aligns to the hotel’s values, policies and procedures.
• Undertakes any reasonable tasks and secondary duties as assigned by the Director of Housekeeping / Assistant Executive Housekeeper.
• Performs any other duties and responsibilities that may be assigned.

As Merchandise Manager – Baby, you will spearhead the implementation of our merchandising strategy for your concept across various channels, including online, in-store, and emerging platforms within Region EAS. Leading a dynamic team of merchandising leads, collaborating closely with cross-functional teams such as digital, commercial and visual as well as global counterparts in business units and assortment office, you enhance customer satisfaction, optimize inventory, and achieve substantial revenue growth.​

You are customer centric and sales-driven professional with a strong commercial awareness and salesmanship back-bone. Thriving in a fast pace and agile environment, you love working with the product and to set a plan of how to optimize the supply and demand in line with the global assortment and merchandising strategy. You are leader that strives to strengthen team and foster collaboration across channels, roles and functions, empowering strong collaboration and alignment between channels & teams to become more customer focused.​

Key responsibilities​

• Being a regional expert of your concept, you understand current and future customer demand as well as is the expert on your market, staying up to date with competitive landscape in terms of product, fashion, quality, price and activation.​
• You analyze product data and provide key actionable conclusions to the regional organization, as well as visit physical store and digital platforms regularly to identify potential and follow up on commercial strategy implementation.​
• Driving your concept, securing and optimizing commercial product offer, you maximalize short and long-term profitable growth for your concept in the region by optimizing global assortment strategy, influence price, quantities, income periods, assortment width and managing regional product lifecycle with the assortment team.​
• You optimize net selling by establishing clear commercial priorities per channel, but identifying and acting on the sales opportunities / threats, as well as influencing and executing global product strategy from business units and global merchandising.​
• Set stock freshness targets, strategy for commercial impact, size availability and product activation strategy in and post season; reacting with in and post season inventory management and omni key product categories based on in-season performance.​

What we’re looking for: We are looking for a Senior Marketing Automation Manager, who will be responsible to manage and grow the capabilities and utilization of our Digital Marketing Automation platforms. Eg. Marketo, Litmus, Sitecore etc.

This role requires a technically savvy marketing automation professional, who will collaborate with Intuitive digital marketing channel experts, IT, region marketing, local marketing teams, sales operations, content/creative and customer support teams. Reporting to the Director of Marketing Operations, Asia,  the incumbent will lead business requirements, adoption, and strategic growth of marketing automation across Asia marketing and business teams focused on campaigns, web publishing, email design and deployment, lead scoring, real-time web personalization, behavior and trigger-based activities across the customer journey and alignment with sales effectiveness. The Senior Marketing Automation Manager will drive continuous improvement in marketing automation, A/B and multivariate testing, lead lifecycle optimization, adherence to all privacy policies, and the application of best practices in multi-channel digital automation campaigns.

Primary responsibilities include:

Campaign and Email Automation

• Design, deploy and optimize email campaigns, including email template setup, campaign setup, testing, scheduling, tracking, and measuring campaigns to drive short-term and long-term results
• Work closely with regional legal and regulatory teams to ensure all processes are compliant with country requirements
• Organize events such as tradeshows and webinars in Marketo, including email invitations, reminders, landing pages, and forms
• Integrate Asia specific automation between Marketo-SFDC-WeChat/Line/Kakao as applicable
• Working with our teams in the countries and globally to develop and execute marketing automation strategies within customer journeys, contact management, segmentation, and measurement of success.
• Leveraging data to continuously optimize and improve existing processes and suggest improvements and additions
• Develop automation platform data connections, API integrations, custom objects, and activity tracking as needed to support the countries.
• Develop business processes and governance model for managing Marketo including role definition, workspaces, partition, user rights, licenses, and program folder structures to best support a regionalized working model.

Website Publishing

• Define and execute the website strategy for Asia country websites by bringing them at parity with the US, understanding regional requirements and developing templates and a content roadmap alongside local countries
• Defining the web publishing process for Asia between global, regional and local stakeholders using Sitecore.
• Develop, maintain and publish web pages on internal sites (including country calendars, newsroom, thought leadership,etc.) using Sitecore and support the execution of publishing on external sites
• Integrate forms on website working closely with outbound web and marketing automation teams to ensure correct flow of data to customer relationship management (CRM) system
• Proactively identify opportunities for process improvement for marketing automation programs and integrations. Devise and support projects to integrate marketing technologies.
• Manage system enhancements/upgrades, troubleshoot system issues/bugs, and oversee deployment to the global Corporate and Region marketing teams.

Lead Lifecycle and Campaign, Web Analytics

• Collaborate with marketing, sales, operations, and enablement teams to guide the lead lifecycle process from a regional perspective in addition to aligning our campaign strategies, lead management, nurturing, routing, and scoring initiatives to ensure success in the regions.
• Advise marketing teams on best practices for content, audience segmentation, behavioral triggers, lead scoring, reporting, systems, and marketing tools to launch a successful program
• Report on and measure marketing initiatives through qualitative and quantitative analysis
• Partner with Brand & Creative teams (includes Web, Creative Design, Production and Social Media) to improve data quality, reporting, and segmentation strategies to optimize effectiveness of each channel in support of marketing objectives and program results.
• Overlapping projects with Social and Web Publishing teams including supporting web and social publishing and coordination with countries

Team Summary

The Visa Digital Enablement Platform Product is responsible for the enabling wide range of visa’s value-added services through various digital channels (Mobile App, Web App, SDK, APIs), to help accelerate the digital adoption for Visa Clients globally. This team is also responsible for identifying and building innovation solutions working closely with Technology, Commercialization, Design and Architecture as well as other key stakeholders to ensure the solution can be deployed globally.

What a Sr. Manager, Digital Enablement Platform at Visa:

The Sr. Manager, Digital Enablement platform is responsible for the global product requirement definition, execution, and client enablement of numerous digital initiatives. This role will contribute to the product development of multiple digital products with primary focus on Visa Loyalty Platform and Visa’s Campaign Solutions. 

Reporting to the Director, Digital Enablement Platform in NA, the Sr. Manager, will manage the global product development of a various Digital Enablement and Loyalty Solution and backlog of multiple scrum teams located in Singapore and various team across the globe.

The Sr. Manager will work as part of a Digital Enablement Product team co-located with the Loyalty Engineering team in Singapore but will also leverage scrum teams from other product groups, functions, and geographies, as well as working closely with various platform partners and regional and global counterparts to achieve our revenue and product deployment goals. The role also involves being both an advocate for our partners internally and acting as the partner specialist to Visa clients. You will develop the global solution for client’s problems across regions, ensuring the solutions and their content are easily understandable and consumable both internally and externally.

Why this is important to Visa.

Digital Enablement Platform Solutions are an integral part of Visa’s business across the globe and will expand significantly in terms of importance and financial impact in the coming years.

To increase stickiness and loyalty of our client, it is more important than ever for Visa to develop, deliver and manage a set of capabilities that help our clients adopt digital solution faster and stay relevant in the market.

A key element of delivering for our clients and their consumers is providing solutions ‘where consumers are and in a way that they are motivated to use them – this means ensuring that the solutions we develop are digitally enabled and adopting a ‘digital first’ approach to execution.

Projects you will be a part of:

• Leading Visa’s Loyalty and Digital product development working with various stakeholders across Visa.
• Identify consumer trends, habits and preferences that inform future digital enablement solution development and partnership strategies.
• Development and roll out of Loyalty and digital solutions across all regions.
• Work with Visa commercial partners to ensure the maximum financial and strategic benefit of the partnership, ensuring clear articulation of the value proposition for clients, development of sales kits and go-to-market processes.
• Work with external and internal stakeholders to identify platform enhancements requirements to improve the overall customer experience.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

We are looking for a Category Manager to drive our Luxury Bags business in Singapore.

This person is a data driven category specialist to drive growth for our Luxury Bags Category. This person should be attuned to the needs of our users and be able to break down and solve complex business problems.

This role will report to the Category Director. 

You Will:

• Define the Luxury Bags category strategy. Undertake research and analyse data to deeply understand our category sellers and buyers and translate the insights to plans and communication.

• Grow the category in users and transactions, and generate revenue for the business. Work with stakeholders to set performance targets and ensure we are tracking and progressing to our plans. You will be responsible for P&L of this category.

• Conduct regular detailed analysis into search, browse behaviour, conversion funnels to identify possible areas of improvement of our product,  marketing comms, operations and sales strategy

• Be involved in development of the product, marketing, sales and operations to deliver on targets. Work end to end to build up this business. 

• Partner with product team to understand users needs to ensure we deliver a great user experience and that the needs of the category are addressed in roadmaps

• Partner with Marketing team to ensure that the category value propositions are communicated to our users to achieve business objectives

• Be responsible for defining and maintaining the category catalogue 

• Execute experiments in collaboration with marketing or product teams to validate hypotheses and continually improve customer experience of these categories

• Build and maintain relationships/networks with relevant stakeholders in ways that help to deliver strategies/plans, and with smooth and timely delivery

• Report back to the wider business on category performance on a regular basis

Presto is a one-stop motoring solutions firm providing customised solutions, be it to buy, sell, rent or lease cars. We are the largest motoring services provider to the expatriate community in Singapore.

Having been in the automotive industry since 1991, Presto has a good reputation amongst the expatriate community in Singapore.

We are looking for highly driven individuals to join us as AFTERSALES MANAGER.

Responsibilities

- Liaise with customers on their servicing / repairs requests

- Plan and Co-ordinate daily aftersales repairs and servicing activities

- Establish good and strong relationships with clients

- Liaise with vendors and workshops on customers’ requests

- Deliver a high level of customer satisfaction

Requirements

· Minimum GCE ‘A’ Levels/Diploma or higher

· Automotive knowledge would be advantageous

· Able to write and converse fluently in English

· Mature and possess excellent interpersonal skills

· Must possess valid class 3 Singapore driving license

· Positive attitude towards delivering customer service excellence

Benefits

· Competitive remuneration package

· Excellent reputation - highly regarded by the expatriate community

• Act as Manager on duty for the hotel, dealing with complaints, problem solving, disturbances, special requests and any other issues that may arise.
• Monitors occupancy for current day, changes during the day on bookings, arrivals, check- outs, conferences, and that all hostel departments have up-to-date information available.
• Handles and resolves guest complaints in a positive way, and reports concerns to management
• Familiarises in handling HIS system, emergency procedures and
• Supports the Association’s community service and other corporate projects.

Pre-Requisites

• Min. 3 years’ experience in similar capacity in the hospitality sector.
• Customer Service Oriented
• Excellent communication and problem-solving skills
• Ability to work well under pressure and in a fast-paced environment
• Able to interact with culturally diverse guests
• Able to work on shifts, including weekends and public holidays
• Demonstrates excellent customer service skills and provides quality service to guests.

Job Responsibilities

• Formulate and review business requirements for Global Finance system (Oracle Fusion Financials) and Global invoicing implementation
• Projects delivery and IT resource management (inhouse and vendor)
• Incident management and response accuracy and SLA
• Lead cross teams initiatives
• Delivery of key projects meeting success criteria
• Develop trust with key stakeholders

Job Requirements

• 10 - 15 years in both shipping domain and IT managerial role
• Experience in leading major IT transformation project at global scale
• Leadership attributes to guide, groom team members and collaborate cross teams

Maison 21G is a pioneering fragrance brand committed to crafting unique, personalized scents. With a focus on innovation, unique retail experience and luxury, we aim to redefine the olfactory experience. As we continue to expand our presence across Asia, we are seeking for dynamic Travel Retail Sales and Operations Manager to lead brand development in key markets.

Job Description and Responsibilities:

The TR sales and operations Manager will report directly to the founder and CEO of the business and will work alongside the key positions of the senior management team, and head of supply chain to spearhead the development of sales, distribution expansion and operational excellence.

The main tasks of the Head of operations include:

Drive like for like sales growth, operational excellence and P&L performance for wholesale and duty-free operations

• Control P&L for the designated region, meticulously managing financial aspects of the business.
• Lead and develop Maison 21G sales across Korea, China, Hong Kong, Thailand, Philippines, Malaysia and Macau and future locations in TR and with distributors. Collaborate with cross-functional teams to ensure seamless execution of your sales strategies.
• Design and implement an annual sales plan and animation plan to drive sales at each point of sale (POS). Prepare budgets and set annual sales targets, ensuring financial goals are met.
• Recruit and animate BA for each POS, put incentives in place.
• Participate in trade marketing initiatives and PLV design for the brand in each market. Work collaboratively with the HQ marketing team to introduce seasonal products aligned with each retailer, market preferences and key dates (CNY, Valentines, Mother's day, Christmas, 11.11…). Support MKT to define pricing and assortment strategy and align brand image strategies providing insights from granular sales performance analysis
• Improve forecasting and planning cycles together with supply chain, finance and Marketing
• Validate and enforce compliance with provided brand guidelines across all retail channels.

Manage relationships with third-party retailers, duty-free operators and distributors

• Conduct regular business reviews to drive performance improvement and corrective action planning to drive sales with each retailer and counters.
• Foster closed relationships with key decision-makers in each group (DFS, Shilla, CDFG, Dufry...) to strengthen our brand's presence and push our presence.
• Negotiate terms and conditions with our distributors, retailers and duty-free operators, ensuring alignment with Maison 21G's brand guidelines and profitability objectives.
• Contribute to the future expansion of our network with new retailers and distributors.
• Support the CEO to drive Maison 21G expansion.
• Manage planning and execution of new openings

Lead and animate on the field our sales team/ BA

• Directly lead and engage with them on the field, fostering a dynamic and productive work environment. Responsibilities include recruiting, organizing training sessions, and motivating Beauty Advisors (BAs) to ensure their alignment with the brand's standards and sales targets.
• Provide leadership, motivation, incentives plan, guidance, and ongoing training to ensure the sales teams meet and exceed performance targets
• Enhance Maison 21G's brand image through suggestion of effective visual merchandising, grooming standards, and POS activities.
• Competitor Analysis and Reporting: Provide comprehensive marketing reports on competitors to HQ, offering insights and recommendations for maintaining a competitive edge on our product offer and brand awareness.

Past experience:

• A minimum of 5 years of demonstrated success in travel retail as an area sales manager, specifically within beauty brands or the luxury sector (make up, skin care or Perfumery). Experience should encompass working with retailers and in duty-free environments for beauty brands,
• Market Expertise: A deep understanding of the Asian market is essential, with particular emphasis on Korea, China, Hong Kong, Macau, Thailand, Malaysia, and the Philippines. This includes knowledge of consumer behaviour, market trends, and regulatory environments in these regions.
• Sales Excellence: An exceptional salesperson with a strong drive for achieving and surpassing sales targets and performance metrics. Demonstrated ability to thrive in competitive environments and achieve results.
• Communication and Relationship Management: Strong presentation and interpersonal skills with a proven ability to network effectively. Must have experience in maintaining close relationships with key decision-makers and stakeholders.
• Team Leadership: Proven ability to inspire and motivate Beauty Advisors (BAs), fostering a positive and result-oriented team environment.
• Financial Acumen: Solid experience in financial management, including budget control, planning, and profit and loss (P&L) management. Ability to make informed decisions that drive financial success and operational efficiency.

Competencies

• Commercial acumen
• Interpersonal skills
• Strong negotiation skills and the ability to build and maintain strategic partnerships.
• Excellent analytical and financial management skills.
• Basic financial knowledge.
• People and leadership skills, great motivator.
• Proficiency in English; additional proficiency in Korean or Chinese is a plus.
• Effective leadership and team management skills.

Cultural Fit

• Entrepreneurial spirit
• Self-starter
• Thrive in ambiguity and whilst basing his actions on rigorous planning can adjust comfortably to change in circumstances.
• Strong drive for performance improvement
• Team player

Salary: 10K SGD + incentive on sales

Audit Semi Senior / Audit Associate

Key Responsibilities:

Audit & Assurance

· Identify client’s business and key risks

· Execute assigned engagement-related tasks under supervision

· Perform assurance engagement in compliance with professional standards (e.g. compliance assurance test on corporate entitles)

· Clearly and accurately document the execution of specific audit procedures as defined by the engagement objectives, audit client's engagement history, and planned audit approach

· Identify and propose solutions to significant accounting and auditing issues

· Review information accompanying the assurance report in accordance with applicable framework

· Any other ad-hoc duties assigned

Other areas of work, where applicable

· Tax Compliance

· Accounting support

· Corporate Secretarial

· Support for Advisory work – Insolvency, Voluntary Liquidation, Corporate Rescue and Turnround

Skills & Knowledge Requirements :

Technical Skills & Competencies

· Accounting Standards

· Auditing and Assurance Standards

· Business Acumen

· Business Process Analysis

· Data Collection and Analysis

· Engagement Completion and Reporting

· Financial Statement Review

· Professional Skepticism and Judgement

· Regulatory Risk Assessment

Generic Skills & Competencies

· Teamwork

· Communication

· Interpersonal Skills

· Sense Making

· Problem Solving

To qualify for the role, you must have:

· A degree in Accountancy or Business (major in Accountancy) from recognized local/ overseas university, or Accountancy Professional Qualification (e.g. ACCA, CPA Australia, ICAEW). Candidates doing the last paper of their professional qualifications would be considered.

· Minimum 1 year’s relevant work experience in the audit field, with established mid-sized firms

· Familiarity with Singapore Financial Reporting Standards and Singapore Standard of Auditing

· Familiarity with usage of accounting software, ISCA Auditing Programme, and Singapore Corporate Income Tax will be highly advantageous.

What we offer:

· 5 days work week;

· CBD office location, within walking distance from Bugis MRT and City Hall MRT;

· Fair remuneration;

· Good Working Environment;

· Group Medical Insurance and Personal Accident Insurance coverage

· Relevant training (On the Job Training, mentorship by management, and selected external courses and seminars);

· Opportunities to gain exposure in other areas of accounting areas (i.e., Financial Accounting, Taxation, Merger & Acquisition, Advisory, Corporate Secretarial etc)

Entry level varies upon experience.

Interested candidates, please email us your CV at [email protected]

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Co-Development Business Unit is looking for Delivery Manager

Internal Code: A24057

What will you do?

• Lead project planning activities, including scope definition, resource allocation, and timeline estimation, to ensure alignment with project goals and objectives.
• Develop detailed project plans, schedules, and milestones, and track progress against project timelines to ensure timely delivery of deliverables.
• Identify and mitigate project risks, issues, and dependencies proactively, and escalate critical issues to senior management as needed.
• Facilitate collaboration and communication between cross functional teams, including mobile developers, backend developers, frontend engineers, etc to ensure alignment on project priorities, deliverables, and timelines.
• Monitor project deliverables and outcomes, ensuring adherence to quality standards and take corrective action as needed to address deviations from the project plan.
• Serve as the primary point of contact for project related inquiries, requests, escalation

What are we looking for?

• Proven experience (5+ years) in project management or delivery management roles, with a track record of successfully delivering complex projects on time and within budget.
• Strong understanding of project management methodologies, frameworks, and best practices, including Agile, Scrum, or Waterfall, and the ability to adapt approaches based on project requirements.
• Analytical and problem-solving skills, with the ability to identify risks, issues, and dependencies early in the project lifecycle and develop mitigation strategies to address them.
• Experience with project management tools and software, such as Jira, Monday.com, or Gitlab for project planning, tracking, and reporting.
• Passion for driving continuous improvement, innovation, and excellence in project delivery, with a focus on delivering value to customers and stakeholders.

What do we offer in return?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Reporting to Regional Director, you will create impact within our Project Management Team within the Project Management Capability. As one of the world's fastest-growing agencies within an ever-expanding global network, we proudly stand as Google's foremost global partner setting us apart in the industry . Our close partnership continues to evolve, influencing our geographical presence, the scope of our activities, and our delivery methods.

Your primary responsibilities will include:

• The primary function of Project Management in our business is to meet client requirements by overseeing the project process
• Manage the schedule, and ensuring that the work of our practitioners is delivered on time, within budget, and following both quality standards and client goals.
• Identify and address potential project risks, devising contingency plans
• Manage scope and change requests to avoid delays and cost overages
• Monitor project performance, prepare KPI reports, and address issues proactively
• Willingness to work globally, understanding time zone implications for deadlines, communicating with all stakeholders
• Embrace a culture of ownership, openness, teamwork and integrity
• Ambitious and a good team player; collaborative but also a good, and (onboarding support will be provided to ensure you are set up for success across different projects)

IT Security and Operational Risk Management

• Be a subject matter expert on IT infrastructure, security and operational controls for Grab Commercial & Support in alignment with Grab’s policies and standards

• Design, implement and sustain the risk management framework and program for Grab Commercial & Support

• Provide cost effective recommendations to mitigate business risks and strengthen internal controls

• Develop, maintain and update critical process and procedure documentation with clear ownership

• Assist in the development, implementation and maintenance of Business Continuity Plans for Grab Commercial & Support operations

• Participate in new IT security initiatives implementation, take a hands-on approach and partner with Grab Technology Solutions and Grab Commercial & Support stakeholders to perform user acceptance tests, implement  and adopt procedures and access controls in accordance with Grab’s policies

• Build and enhance IT control monitoring automation capabilities and roadmap through various alerting and data tools

• Cultivate a customer-centric risk culture that champions solutions that will grow a proactive, efficient, sustainable and effective risk management program for Grab Commercial & Support

User Access Management 

• Be the subject matter expert on user access control for Grab’s application systems used by Grab Commercial & Support, in alignment with Grab’s policies and User Access Management Framework
• Project lead or participate in new product feature rollout initiatives of Grab’s application systems, take a hands-on approach and partner with stakeholders to perform user acceptance tests, implement  and adopt procedures and access controls in accordance with Grab’s policies

Compliance Audit and Security Awareness

• Design, implement and maintain the Grab Commercial & Support policies in alignment with Grab’s policies and standards

• Provide guidance on compliance requirements such as user access control for Grab’s application systems used by Grab Commercial & Support and physical security of operations in alignment with Grab’s policies and standards 

• Partner with enterprise and country teams to perform and complete compliance audits, risk assessments, quality assurance reviews, control mitigation, track and report on operating effectiveness of the internal controls implemented for Grab Commercial & Support 

• Prepare audit reports and provide recommendations to enhance compliance and risk management efforts

• Provide cost effective recommendations to  mitigate business risks and strengthen internal controls

• Collaborate with internal parties and vendors to address Internal Audit / Cybersecurity / Compliance / Sarbanes-Oxley (SOX) issues, develop mitigation plans, follow up actions and remediation timelines up to closure

• Assist with the development of interactive security awareness content, design and creation of graphics and article writing on governance related topics for the community.

• Foster a culture of compliance by promoting awareness and understanding of Governance Risk & Compliance principles across Grab Commercial & Support

A Project Manager at MUFG IS is an influential change agent/trusted advisor with business and technology who drive and implement organizational priorities that add value. Project managers play a key advisory and change/ project leadership role in the projects’ early initiation phase (i.e., business casing) to the structuring of the project to implementation and handoff to BAU.  To be effective in their role, Project Managers must be (1) resourceful and be strong relationship managers; Building strong working relationships with the project and organizational stakeholders at every level of the organization must be second nature, (2) Bring a blend of strong execution expertise and business knowledge, (3) adept at mitigating and managing risk and (4) have excellent communication, impact/influence and facilitation abilities.

As a member of the Project Management team, the Project Manager directs and controls a variety of projects throughout a global organization, ensuring that the projects are conducted on time, within budget using project management best practices to ensure the highest level of quality. Implementing effective governance throughout the project lifecycle and managing the day-to-day operation aspects of the projects – Plan, budget, RAID, Resource and Status to ensure project objectives are achieved.  Project Managers also supports the PMO with portfolio and resource planning and reporting.

You Will:

• Ensure successful, timely and effective delivery of change projects
• Developing project plans, budgets and schedules, managing tasks and teams on the project’s critical path
• Responsible for scope control with stakeholders, task execution with the project team and relevant upward communication to managers and senior stakeholders
• Helps define process improvements and feedback for the project, including any strategies required for timely execution
• Gather or track the completion of necessary artifacts required for development of each project, including but not limited to risk assessments, technical architecture drawings, requirements, design specifications, testing, change plans, etc.
• Provide feedback to project stakeholders, including specification feedback, issue escalation to managers or scope changes/clarifications to project resources
• Update relevant project information in real time and work across all departments to deliver projects that align to the organization's strategic vision
• Assess and manage risks and issues, take corrective measures accordingly
• Guard the viability of the vision and the business case
• Flexibility to attend to urgent matters outside of normal business hours if/when needed. 

• Helping to establish the overall success criteria for the project, including time, cost, technical and performance parameters.
• Project planning, including producing the detailed project construction plan
• Leading and facilitating the overall cross-functional project team; Managing the change control process
• Managing the flow of project information between the team and the client, through regular meetings and written communications
• Preparing formal project progress and other reports, managing our deliverables with client and maintaining quality.
• Coordinate and manage the sustainability part in terms of LEED certification and relevant aspects of design and execution
• Interface with the client and other consultants, at all project stages
• Manage and lead construction phase through QA/QC, monitor progress, quality checklists, HSSE, FM interface, testing and commissioning, snagging, handover and transition.
• Implements the Project Execution Plan and Construction Execution Plan.

• Development of country-specific PR plans for TeamViewer’s focus countries in the APAC region (Singapore/ ASEAN, Korea, Japan, India, Australia / New Zealand) – together with the local country heads, local sales and marketing colleagues, the respective PR agencies as well as with HQ communications team
• Ensuring execution of approved PR plans and steering of the PR agencies; recruiting and onboarding of new agencies if needed
• Constantly improving TeamViewer’s share of voice within APAC B2B publications (tech, trade, and business media), and position TeamViewer representatives as thought leaders
• Support APAC leadership, especially APAC president, with all things regarding internal and external communications
• Writing and editing of press releases, byline articles, customer success stories and other content
• Organization and execution of press events like press conferences, round tables, press tours
• Handling of media inquiries and interviews with company spokespeople, comprehensive preparation, and enablement of spokespeople
• Accompanying relevant tradeshows, conferences and other events across APAC, ensuring speaking opportunities as well as leveraging these events for media relations
• Support APAC content, website, social media and community activities as well as local CSR and charity projects

The Position

An opportunity to lead the scientific content management from end-to-end process for creating, planning, tagging, and communicating in multi-channel customer communication platforms. Work in a cross-functional environment and act as project leader for medical campaign dashboard, multi-channel engagement, and explore innovation in contents and actionable insights.

Duties & Responsibilities

• Govern and support the processes surrounding planning, development, and management of digital content / messages to be implemented across the multi-channel customer planning & communication platforms with Medical Teams in the ROPU Centre, as well as relevant third parties and agencies.
• Drive the process to create and maintain digital content editorial plans to ensure timely and accurate content delivery, and optimize outcomes.
• Work with Customer Insights team to gain understanding of priority customer groups and segments for current promoted brands and future portfolio in terms of customer needs, gaps, content and channel preferences.
• Lead and support the process for development of channel and content / messaging strategy for various target audiences based on their customer journey and touch points according to their strategic segments.
• Perform content audits and identify content / process / understanding / training gaps.

Requirements

• Bachelor’s Degree or Master’s degree (or equivalent) in medicine, pharmacy, life science, or any other relevant field.
• 2-5 years of experience on content planning, creation, tagging, and multi-channel content engagement
• Strong and broad understanding of pharma business and advanced knowledge of websites and digital analysis
• Strong personal interaction skills / Team player needed for high degree of cross-functional/-TA/ on multiple initiatives at any one time
• Full familiarity with digital and non-digital content production and approval processes
• Self-/Result- and Solution driven

We highly welcome current/ ex financial advisers to join our team!

Join us at PhillipCapital in Singapore as a Talent Acquisition Business Development. The Talent Acquisition team plays an important role to grow our Phillip Wealth Advisory. We are looking for talented and innovating individuals with strong interpersonal skills. Your mission? You will play a vital role in driving the business growth and establishing strategic partnerships to grow our Wealth Advisory arm.

Responsibilities:

• Procurement of new contractual Financial Advisory Consultants (FAC) / Wealth Managers (WM);
• Work collaboratively with Team Leaders and candidates;
• Engage Team Leaders on recruitment matters;
• Forge professional relationships with internal teams and business units;
• Brainstorming on innovative ideas/ schemes to attract prospective candidates.
• Moderating recruitment webinars/ seminars to reach out to potential candidates;
• Conduct briefing and handles enquiries via seminar or social media platforms;
• Interview and getting potential candidates onboard;
• Establish and maintain close relations with institutions for outreach efforts and recruitment tie-ups such as career fairs, webinars etc.

Requirements:

• Degree in any discipline;
• Experience in a Financial Services industry will be an advantage;
• Certifications in CMFAS M5, M9, M9A, HI will have an added advantage;
• Candidates with the passion and right attitude to succeed will be considered;
• Effective communication skills to speak to candidates on an individual basis or in a seminar setting.

Skills

• Effective storytelling ability;
• Adaptability;
• Dynamic personality is always welcome!

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Present sales, revenue and expenses reports and realistic forecasts to the management team

Requirements

• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills

About Qoo10

Working in Qoo10 is a great opportunity, as exciting career advancement will be offered to individuals who perform to succeed. Qoo10 also collaborates with several government bodies to help our local merchants to go digital. Local merchants are one of our major stakeholders of our e-commerce success in Singapore. Qoo10 is committed to helping local business to start their e-commerce journey by providing expert training and consultation services and we would like you to join us in shaping the future!

Responsibilities Include:

• Support Qoo10 Singapore in cultivating and enhancing fruitful business partnerships across various sectors (retail, banking, payments, loyalty, and affiliate), overseeing all facets of partner engagement.
• Understand business objectives of our partners and align them with the services offered by Qoo10 Singapore, ensuring ongoing optimization of business prospects.
• Oversee all stages of partnership acquisition and reactivation, including lead generation, prospecting, initial contact, meetings, contract negotiation, integration, and project performance optimization.
• Build and maintain a professional network within the e-commerce, retail, and finance industry.

What we are looking for:

• Minimum 3 years’ experience in partnership management, stakeholder engagement, business development, corporate strategy, or relevant domains.
• Minimum 2 years of experience in banking, digital payments and/or ecommerce sectors.
• Skill in effectively coordinating and prioritizing diverse stakeholders (internal & external) while devising innovative solutions and fostering dedication to common objectives.
• Demonstrated experience in working with cross-functional teams.
• Possesses a startup mentality, demonstrating maturity and adeptness in conducting business discussions with both internal and external senior leadership.

EBC Financial Group – a global financial services provider headquartered in the dynamic city of London, we specialize in global financial investment, asset management and financial consulting. Our team consists of seasoned professionals and young talents who bring diverse perspectives and exceptional skills to the table. Since our establishment in 2020, our company has experienced rapid growth. We currently operate in major financial hubs worldwide, including Cyprus, Sydney, Singapore, Kuala Lumpur, Hong Kong, Tokyo, Bangkok and more. At EBC, integrity, respect, and youth are our core values. The right candidate will have the opportunity to work with experienced professionals and be part of a dynamic and innovative team. Join us on our mission to create value for our clients and become a trusted partner in the global financial market. 

Position Overview:

We are seeking an experienced and dynamic HR Manager with expertise in payroll to lead our HR department. The HR Manager will be responsible for overseeing all aspects of human resources management, including payroll processing, employee relations, talent acquisition, performance management, and compliance. The ideal candidate will have a strong background in HR best practices, payroll administration, and leadership skills to drive HR initiatives and support organizational goals.

Key Responsibilities:

• Oversee the payroll process, including accurate and timely processing of payroll, tax withholdings, and deductions.
• Ensure compliance with federal, state, and local payroll and tax regulations.
• Administer employee benefits programs, including health insurance, retirement plans, and other employee perks.
• Manage employee relations issues, including conflict resolution, disciplinary actions, and terminations.
• Lead recruitment efforts, including sourcing candidates, conducting interviews, and making hiring decisions.
• Develop and implement HR policies and procedures to maintain compliance and enhance employee experience.
• Provide guidance and support to managers and employees on HR-related matters.
• Maintain HRIS system and ensure data accuracy and integrity.
• Prepare and analyze HR metrics and reports to identify trends and areas for improvement.
• Stay updated on changes in employment laws and regulations and ensure company compliance.

• Bachelor's degree in Human Resources, Business Administration, or related field.
• 6-8 years of experience in HR management, with a focus on payroll administration.
• Strong understanding of payroll laws, regulations, and best practices.
• Experience with payroll software and HRIS systems (e.g., ADP, Workday, etc.).
• Excellent leadership and communication skills.
• Ability to handle confidential information with discretion.
• Detail-oriented with strong analytical and problem-solving skills.
• SHRM-CP, PHR, or other HR certification preferred.

The Position

• Accountable for the operational and scientific oversight, the set-up, execution and delivery of their assigned clinical trials at the regional/local level.
• Contribute to delivery of BI’s pipeline through accurate planning and efficient execution of trials that bring speed & value to participating patients and sites.
• Provides leadership and direction to the R/OPU trial team for their responsible R/OPU and is accountable for the overall success and delivery of their assigned clinical trial/s according to defined milestones and key performance indicators (e.g. Medicine Excellence KPIs -MedEx).
• Responsible for steering and directing clinical trial activities, including patient and site engagement activities, direct communication and interaction with multiple internal and external stakeholders (e.g. investigative sites) and trial team members at a regional/local and global level.
• Responsible for managing the planning, implementation, and tracking of the clinical trial process as well as risk mitigation from trial preparation, trial conduct and trial closeout and reporting. The CTM serves as a proactive member of the trial team, liaising closely with the Clinical Trial Leader (“CTL”) on all study-related issues. As leader of the R/OPU Trial Team, the CTM communicates trial status to stakeholders, escalating issues as appropriate.

Duties & Responsibilities:

Regulatory and / or Organisational Requirements:

• Ensures all tasks are carried out in accordance with respective applicable BI SOPs, BI Business Practices, HTGs and regulatory requirements. Ensures that all interactions and engagements are carried out with the highest ethical and professional standards and that all work is accomplished with quality, in accordance with BI Values and a focus on speed and patient value.
• Interfaces

Functional lead and/or project manager of local/regional trial team members and colleagues including but not limited to:

• CD&O
• Other medical functions
• Local/ regional HP functions (including patient advocacy)
• CRO and other suppliers
• Investigator and site staff
• Research networks
• Patient organizations (PO)

Job Expertise

• Strong clinical trial project management experience. In-depth understanding of project management with emphasis on team work to promote high-performance teams
• Experience in Therapeutic Areas relevant in BI pipeline is desirable
• Understanding of local/regional major regulations
• Familiarity with guidelines and standard of care is desirable
• Experienced in working with CROs and POs is desirable
• Ability to build and maintain strong relationships of mutual value
• Excellent influencing and communication skills

Requirements:

• Degree /education: Requires a university degree (e.g. Masters degree or comparable degree) with several years relevant experience in required area. Major focus: Biomedical Life Sciences

Required Capabilities (Skills, Experience, Competencies)

• Strong Communication Skills: Demonstrates AAI approach and skills in complex cross-functional matrix structures of the trial and extended team. Articulates and aligns business strategy/plan on an ongoing basis, ensuring alignment between words and action. Demonstrates active listening skills and cultural awareness.
• Scientific and Operational Expertise: Demonstrates scientific and therapeutic knowledge and operational expertise across all aspects of clinical trial planning and execution. Dimensions of trial complexity include protocol, patients, sites, countries, vendors.
• Leadership and Influence: Demonstrates skills and capabilities in addressing complex situations, confidently setting direction for teams. Demonstrates leadership behaviours of supporting, connecting and empowering teams, providing future direction, demonstrating visionary and innovative thinking and inspiring teams to achieve a common goal. Executes activities with a clear aim to deliver value to patients.
• Strategic Mindset: Strategic and visionary thinker who is future focused, creative, courageous and able to navigate through ambiguity. Integrates study strategy with overall TA portfolio. Embraces cross functional initiatives, applying innovative learnings. Is results-oriented with a global mindset using analytical thinking to provide risk-balanced solutions.
• Coordination and Oversight: Collaborative leader who demonstrates skills and capabilities in setting priorities, managing pace of activities, and efficient usage of resources.
• Project Management: Plans effectively, setting priorities, and defining actions. Makes effective use of resources, and proactively strives for transparency and clarity to accomplish the business deliverables. Translates complex situations to actionable parts. Anticipates and resolves challenges and translates learnings to new projects. Takes smart risks.
• At least 6 years’ experience in clinical research (2 years in project management), from the Pharmaceutical/CRO Industry.
• Prefer to have experience in project management for ASKAN (ASEAN, South Korea, Australia & New Zealand) for international clinical trials in phases 2 to 3. Regional experience is a must.
• Highly developed project management and team leadership capability, ability to work independently and as part of a team.
• Excellent communication and interpersonal skills. - Structured mindset, good scientific, medical and analytical thinking.
• Highly committed to timelines AND delivery of maximum quality data
• Full and permanent awareness of ethical responsibility inherent to research involving human subjects
• Good knowledge of the Clinical Development process including the regulatory requirements
• Good English language skills (spoken and in writing)

Your main responsibilities

• Drive Accenture’s Talent Strategy and Development offerings across our Growth Markets (APAC and Latin America)
• Build and support our go-to-market strategies in the Talent Strategy and Development space, and deliver client facing projects across our key markets in Growth Markets
• Advise and coach leadership and teams on the latest insights and trends in Talent Strategy and Development and build capabilities in local teams, sharing our latest thinking, approaches and assets
• Drive regional sales efforts and build pipeline of Talent and Organisation work with our clients
• Contribute to thought leadership and Go to Market activities in the Talent space, establishing yourself as a key expert in the Talent Strategy and Development space
• Participate in regional project in the Talent Strategy space.

Qualifications:

You should hold the following experience and skills:

• 7 years of experience in talent strategy and development, with 5 years individually leading consulting projects or 5~6 years related industry experience with basic consulting skills
• Strong and proven track record in talent strategy and talent management.
• Strong capabilities on analytical and quantitative problem solving, and complex ideas communication, analytics experience strongly preferred
• Proven experience in leading teams to deliver new strategies or capabilities while developing, mentoring and inspiring team members
• Flexibility to accommodate client and project travel requirements.