• Conduct 24/7 continuous monitoring of security events and alerts using various security tools, such as SIEM and endpoint protection.
• Perform initial triage of security alerts to determine their validity and severity, identifying false positives or true positives.
• Conduct basic investigations of security events, including malware infections and unauthorized access attempts.
• Escalate complex or highly suspicious alerts for further investigation and response.
• Maintain details records of all activities, including investigations performed, findings and remediation steps taken.
• Collects data, evidence, and context necessary for further escalation.
• Analyze security logs, events and perform correlation and historical searches to determine the extent and impact of a security compromise.
• Handling case management, generating tickets and reports when required, and tracking open tickets until closure.
• Willing to work with 12 hours shift pattern that include weekend and public holiday.
• At least 2 to 5 years' of experience working in SOC environment
• Strong knowledge and experience in SIEM tools, EDR, NDR
• Strong experience in SOC environment, monitoring security events and alerts on endpoint and network
• Strong Interpersonal and communication skills

As a Junior Financial Associate, you will play a pivotal role in supporting the financial operations and strategic initiatives of Smartfunding. You will work closely with the Senior Financial Analyst and the Fatfish Group Corporate Ventures Team, contributing to the management and execution of corporate transactions. This position offers a unique opportunity to gain hands-on experience in financial analysis, market research, and business planning within a dynamic and innovative corporate environment.

Key Responsibilities:

Corporate Representation

• Act as a Company Representative of Smartfunding Pte Ltd, supporting the Senior Financial Analyst in daily functions.
• Collaborate with the Singapore HQ corporate team to ensure seamless communication and coordination.

Support for Corporate Transactions

• Assist in the management and execution of corporate transactions for the Group.
• Provide analytical support for mergers, acquisitions, and other strategic initiatives.
• Prepare reports and presentations for Group Management to facilitate decision-making.

Job Requirements:

• Education: Bachelor’s degree in Finance, Accounting, Economics, or a related field.
• Experience: Entry-level position; prior internship or experience in financial analysis or related field is a plus.
• Skills: Strong analytical skills, multi-tasking, and excellent communication abilities.
• Attributes: Detail-oriented, proactive, and able to work effectively in a team environment.
• Software Proficiency: Familiarity with Microsoft Office Suite (Excel, PowerPoint, Word).

This role is ideal for a motivated individual looking to develop their financial analysis and corporate finance career within a supportive and growth-oriented company.

• Conduct 24/7 continuous monitoring of security events and alerts using various security tools, such as SIEM and endpoint protection.
• Perform initial triage of security alerts to determine their validity and severity, identifying false positives or true positives.
• Conduct basic investigations of security events, including malware infections and unauthorized access attempts.
• Escalate complex or highly suspicious alerts for further investigation and response.
• Maintain details records of all activities, including investigations performed, findings and remediation steps taken.
• Collects data, evidence, and context necessary for further escalation.
• Analyze security logs, events and perform correlation and historical searches to determine the extent and impact of a security compromise.
• Handling case management, generating tickets and reports when required, and tracking open tickets until closure.
• Willing to work with 12 hours shift pattern that include weekend and public holiday
• Investigate and respond to security alerts escalated, performing root cause analysis, and providing remediation guidance.
• Escalate critical cases to incident response team and to provide support where needed.
• Prepare scheduled and ad-hoc reports.
• Quality assurance on cases handled and closed by junior SOC analyst.
• Develop/strengthen playbook and process for case handling by the SOC team.
• Assist in identifying opportunities for tuning to improve detection accuracy and reduce false positives
• At least 5 to 8 years' of experience working in SOC environment
• Strong knowledge and experience in SIEM tools, EDR, NDR
• Strong experience in SOC environment, monitoring security events and alerts on endpoint and network
• Strong Interpersonal and communication skills

Responsibilities

• Perform statistical analyses and derive business insights for Trading, Execution, and Sales at finance Markets.
• Develop quantitative models for Market Making, Order Execution, and Delta One desks.
• Build data pipelines and dashboards associated to distinct use cases on the Trading floor.
• Ensure data quality, including mining, cleansing, and analyzing large datasets for use-case development.
• Develop well-documented code, mainly in Python, for optimizing and automating trading flow.
• Assist with the business development and vision of Markets Data Analytics, including liaising with external vendors, scheduling and monitoring teamwork, preparing reports, and building business presentations.
• Assist with the creation of software applications, user interfaces, APIs, and automated reports for business users.
• Present insights associated to business results and Data-Science methodologies to key stakeholders.
• Assist, when needed, with the development of Data Analytics platform, including Databases and Data Lake.
• Collaborate with Data Scientists, Developers, and Traders to jointly meet deadlines.

Qualifications & Skills

• Master or PhD in a technical field, such as Statistics, Mathematics, Physics, Engineering, Economics, or alike.
• 4+ years of work experience as a Quantitative Analyst or Data Analyst in a financial firm.
• Advanced coding skills in Python.
• Advanced knowledge of Power BI, Tableau, and VBA / Power Query.
• Proven experience in Quantitative Trading and/or Algorithmic Trading.
• Knowledge of Machine Learning methodologies, including Clustering techniques, Factor Modelling, Reinforcement Learning, and Advanced Statistics.
• Certain knowledge of Mathematical Finance and Financial Markets, for example Algorithmic Trading, Derivative Pricing, Portfolio and Risk Management, Dynamic Programming, and Numerical Methods.
• Knowledge of Scrum methodology, Agile framework, and Jira.
• Knowledge of Git, SQL, Spark, and Dash (or similar).
• Familiarity with cloud services such as Microsoft Fabric, Azure Synapse, Databricks, and Snowflake.
• Experience with Business Development is a plus.
• Experience with MLOps tools (e.g. Dataiku or similar) and with programming languages such us R and Scala is a plus.
• Collaborative, team player, open minded, and easy to work with.
• Proficient presentation skills and high attention to detail.
• Able to explain technical results to non-technical audiences.

As an Institution Business Analyst, you will be called upon to support the institution in strategic planning, integration and enabling technology, and to support the institution’s daily operations. It also includes supporting the institution for their audits, governance and compliance initiatives.

IT workplan and budgeting:

• Collaborate with users, CIO and PMO to identify IT strategic needs for the Institution and translate those roadmaps and projects into the workplans.

• Conduct prioritization of workplans and adhoc projects.

• Engage users and delivery teams for workplan actualisation.

• Support CIO and IBA leads to review project budget, transfer pricing and procurement of systems and applications for institution.

Oversee project approval and delivery:

• Engage stakeholders and users to understand business initiatives, requirements and workflow, in order to provide high level pre-project assessment and feasibility studies.

• Collaborate with delivery teams to evaluate potential solutions needed to address operation needs while ensure alignment to the overall SingHealth digital strategy.

• Engage stakeholders and users for Institution IT governance approvals, solution review and delivery.

• Review risks to ensure that projects are completed on time, within budget and meeting requirements.

• Collaborate with delivery teams to coordinate end-user training, testing, implementation and support.

• Provide timely and accurate project progress information and highlight risks if any.

Hospital operations:

• Participate in Cluster and Institution IT governance, workgroups, hospital operations and project steering committees.

• Participate in Cluster and Institution audits, exercises and setups (e.g. ESS, BCP, Cybersecurity, DR exercise, mass casualty, pandemic, emergency planning).

• Evaluate and update Cluster and Institution documents (e.g. DAQ, ERM).

• Ensure compliance to MOH HIM chapters, and healthcare and institution’s policies and standards.

• Work closely with audit/exercise owners to address findings and response to audit/exercise observations.

Requirements / Qualifications:

• Possess a degree in Computer Science, Computer Engineering, Information Technology or any other relevant discipline.

• At least 10 years of relevant working experience as an IT Project Manager and vendor management.

• Excellent analytical and problem-solving skills with interpersonal skills

• Team player with ability to work independently, possess good customer service skills and able to work with cross functional teams.

• Good written, communication and presentation skills

• CITPM / PMP certification will be an added advantage.

• Experience in healthcare industry is an added advantage.

JOB SCOPE:

Roles & Responsibilities

1) Work closely with Business Units and IT partners in business requirement gathering, solution/functional review and ensure the end-to-end system & process delivery and testing
2) Implement and support digital customer journeys to further improve both customer and employee experience in bank
3) Work with regional country and functional teams to design, re-engineer the process, as well as implement operation solutions
4) Ensure the smooth operational rollout
Job roles and responsibilities
1) Re-engineer the end-to-end process, analyse and review operations solutions
2) Implement automation agenda to transform consumer banking operations
3) To conduct requirement gathering workshop, Review and documenting requirements artefacts
4) To review functional specifications and process define documents
5) Coordinate and ensures UAT test plans and test case are executed within UAT schedule
6) Post-production support, production issues review and track them to closure
7) Work closely with regional teams and country teams to ensure timely delivery of project

Skillsets (Good to have)

At least 1 year experience in systems development and / or business process improvement initiatives. Preferably with project life cycle experience in Financial Services Industry in the following areas:
1. Consumer Banking Operations
2. Customer Centre
3. Wealth / Loan / CASA product knowledge
4. Education : Bachelor / Diploma Degree holder

Core competencies
• Excellent oral and written communication skills
• Good, sound knowledge of banking and technology
• Good teamwork and inter-relationship skills
• Adaptable, disciplined and focused
• Organised and systematic
• Proven analytical skills
• Well versed in MS Office: Word, Project, Excel, Visio and PowerPoint

JOB SCOPE:

Roles & Responsibilities

1) Work closely with Business Units and IT partners in business requirement gathering, solution/functional review and ensure the end-to-end system & process delivery and testing
2) Implement and support digital customer journeys to further improve both customer and employee experience in bank
3) Work with regional country and functional teams to design, re-engineer the process, as well as implement operation solutions
4) Ensure the smooth operational rollout
Job roles and responsibilities
1) Re-engineer the end-to-end process, analyse and review operations solutions
2) Implement automation agenda to transform consumer banking operations
3) To conduct requirement gathering workshop, Review and documenting requirements artefacts
4) To review functional specifications and process define documents
5) Coordinate and ensures UAT test plans and test case are executed within UAT schedule
6) Post-production support, production issues review and track them to closure
7) Work closely with regional teams and country teams to ensure timely delivery of project

Skillsets (Good to have)

At least 3 years experiences in systems development and / or business process improvement initiatives. Preferably with project life cycle experience in Financial Services Industry in the following areas:
1. Consumer Banking Operations
2. Customer Centre
3. Wealth / Loan / CASA product knowledge
4. Education : Bachelor / Diploma Degree holder

Core competencies
• Excellent oral and written communication skills
• Good, sound knowledge of banking and technology
• Good teamwork and inter-relationship skills
• Adaptable, disciplined and focused
• Organised and systematic
• Proven analytical skills
• Well versed in MS Office: Word, Project, Excel, Visio and PowerPoint

Job Responsibilities:

• To be responsible for driving and utilizing data analytics to develop intelligent insights for AML programs which includes customer risk-profiling, enhanced name screening, advanced on-going monitoring and management information system

• To work with multiple stakeholders to obtain data and deliver outcomes

• To work with large data sets and visualize outputs, ensuring data accuracy and good segmentation of data sets for tactical data mining tasks

• To perform documentation of methodology and outputs of data analytics and perform model validation

• Break down complex issues and develop solutions through data analytics, and present the findings in a structured and explainable manner

• Leverage on data analytics to support overall AML strategies to meet MAS regulations and expectations

• Use advance data modelling and analytical techniques to interpret key findings and leverage these insights in initiatives to improve efficiency and effectiveness of AML program

• Deliver MIS dashboard to facilitate AML compliance oversight and reporting

Job Requirements:

• Bachelors or Masters Degree in a quantitative field (e.g. Statistics) • Fresh grads, 0-5 years of experience are welcome to apply

• Internship experience or working experiences in relevant data analytics role

• Experience in financial crime compliance is an added advantage but not a must

• Proficient in SQL and Python

• Proficient with MS Office and Google Suite

• Detailed and process orientated

• Ability to think innovatively

• Ability to present complex ideas in a concise and simple manner

• Ability to work under tight timelines

Main Responsibilities:

Application monitoring responsibilities

• Define and implement in coordination with the build team the needed application monitoring.

• Supervise and monitor daily and monthly chains and handle user request by working closely with project, infrastructure and production teams.

• Support overnight batches which take place during the Singapore Morning and early afternoon time to ensure that problems are swiftly analyzed and resolved to minimize down-time.

• Process and issue daily, weekly and monthly reporting on data quality of risk chain in which the activity is usually more intense on monthly run.

Incidents and Requests management (business users and others IT teams)

• Provide level 1 and level 2 application support to business users (trader, risk manager, market risk monitoring operator, back-office and middle-office analyst, market data administrator…)

• Analyze and manage incidents/problems/requests.

Problem management and continuous improvement

• Prepare and maintain knowledge base for each of the application in the scope of the team in coordination with the build team and the ops team.

• Collaborate with build team to assess the priority of the problem and follow-up the resolution, even contributing to the definition of long term solution.

• Provide non-functional requirement to the build team to implement monitoring as code whenever available.

The Support analyst should have a pro-active mindset in security, incident preventive measures, productivity and global improvement of the quality of service. Candidate should have a strong appetite in the capital market functional business.

Shift Timings

• Work hours : 8:45am – 6:30pm SGT and shift rotation 5PM – 2AM SGT

• Rotational Week-end support.

Job Requirements:

• Master’s degree in relevant specialities

• Candidates should have at least 4 years experience in application support activity.

• ITIL certification.

• Good understanding of Capital Markets Domain and market activities.

• Relevant experience on Asset Control software

• Exposure to the Capital Markets with proficiency in financial instruments (Bonds, Rates, Equity, etc..), trading lifecycle and specifically market data.

• Relevant experience with working with external source like Bloomberg, reuters

• Expertise in static market data with knowledge of data types, sources, and uses within financial systems, including reference data, price data.

• Proven experience in technical proficiency with strong skills in SQL,

• High level of proficiency in unix/linux scripting.

• Strong knowledge in XML, PL/SQL, MQ, CFT and Control-M.

• Knowledge of monitoring solutions (E.g ITRS Geneos, Elastic Search)

• Ability to work well under pressure.

Interested applicants please send your resume in MS Word format and attention it to Tan Joanna (R1104661)

Shortlisted candidates will be notified

Data provided is for recruitment purposes only

www.ambition.com.sg

EA Registration Number: R1104661

Business Registration Number: 200611680D. Licence Number: 10C5117

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

The Role

The Sustainable and Green Finance Institute (SGFIN) is a new university-level research institute in the National University of Singapore (NUS), jointly supported by the Monetary Authority of Singapore (MAS) and NUS. SGFIN aspires to develop deep research capabilities in sustainable and green finance, provide thought leadership in the sustainability space, and shape sustainability outcomes across the financial sector and the economy at large.

This role is ideally suited for those wishing to work in academic or industry research in quantitative analysis, particularly in the area of machine learning and artificial intelligence. The responsibilities of the role will include designing and developing various analytical frameworks to analyze structure, unstructured and non-traditional data related to corporate financial, environmental, and social indicators.

There are no teaching obligations for this position, and the candidate will have the opportunity to develop their research portfolio.

Duties and Responsibilities

The successful candidate will be expected to assume the following responsibilities:

• Design research projects in close collaboration with the Institute’s Directors (Prof. Sumit Agarwal / A.Prof Johan Sulaeman / A.Prof Zhang Weina) and Research Affiliates
• Take ownership and responsibility for the successful delivery of research projects, ensuring they are completed within the required deadline and allocated budget, and meeting/exceeding project specifications and targets
• Participate in pre-project activities such as identifying required resources to ensure project completion including staffing and organizational needs of the project team, and preparing high-level project plans with project timeline and resource requirements
• Development of data analysis frameworks.
• Plan, supervise and perform (if necessary) the development of supervised and unsupervised machine learning tools to process information from various data sources, including commercial databases and alternative, non-traditional datasets.
• Plan, supervise and perform (if necessary) the generation of impact measures using machine learning, in collaboration with the Institute’s Directors and other Research Fellows.
• Monitor progress of research projects and provide necessary interventions to ensure smooth completion of each project
• Manage and coordinate project deliverables, ensuring their quality
• Manage industry partners’ expectation by understanding their needs and providing realistic expectations and scope of each project
• Manage the collaborations with research and industry stakeholders, including providing periodic progress updates and deliverables for grant funding body or project sponsors
• Preparation of results for industry communications, presentations, and academic articles for journal publications
• Guide, mentor, and supervise research associates on the project team
• Work closely with the rest of the SGFIN team to support SGFIN’s activities and objectives

Requirements

• Academic background in the following subjects is preferred: computing, information systems, economics, business, finance, or related disciplines. A bachelor’s degree is required, a master’s degree in one of these subjects is preferred, with a PhD degree required for the Research Fellow position.
• Basic understanding of financial sector (banks and other financial institutions), financial markets, corporate financial statements, and credit risk analysis, is preferred.
• A thorough knowledge of the research field of machine learning and artificial intelligence is highly preferred.
• Programming skills, including knowledge of machine learning and artificial intelligence processes and tools, are highly desired, along with experience in conducting and supporting research and data analysis of research projects.
• Database management experience is desired.
• Proactive in problem solving.
• Good time management and planning skills with a commitment to delivery.
• Strong project management skills, with ability to manage several projects concurrently.
• Strong delivery management experience, with proven track records in managing and steering projects towards smooth execution and on time delivery.
• Adaptive to change with a positive work attitude.
• Enthusiastic team player who is self-driven, committed, and willing to take initiative.
• Strong interpersonal and leadership skills, effective in coordinating stakeholders, fostering teamwork, and leading high performance project team.
• Strong verbal and interpersonal communication skills, along with written communication skills

The Service Analyst managing Incidents is a Service Operations Specialist who is responsible to maintain high levels of service and ensuring all service recovery, protective mitigations, stakeholder communications and problem management activities are performed. He/She is responsible to drive both internal and external teams to ensure compliance to SLOs, SLAs, KPIs and metrics relating to service performance and operations performance.

He/She possesses strong analytical skills in the completion of service operations related activities and is responsible for tracking and analysing important reports covering service performance metrics and operations activities.

Roles & Responsibilities

• Lead high severity incidents/Command Centers and collaborates with multiple internal teams across disparate groups to restore services when major incidents occurs

• Manages high severity incident communications to all stakeholders and provide regular updates to management and stakeholders until incident closure

• Support and assist in high severity incidents and drive problem management meetings, gather required experts to perform root cause analysis for problem resolution

• Drives internal and 3rd party service provider / vendor review meetings covering performance, service improvements, quality and processes

• Track and ensure compliance to SLAs, KPIs and metrics relating to service performance and operations performance

• Ensure all operational support material is complete and all process comply within internal security and technology standards

• Prepare and deliver status updates / report to management

• Log and track problem tickets relating to S1/S2 or high impact issues

• Maintain processes, templates and SOP, website and information related to incident and problem management

• Assist senior leaders in disaster recovery planning and activities

Requirements / Qualifications

• Bachelor’s degree or Diploma in computer science or other highly technical, scientific discipline

• 5-10 yrs of Technical / Application Support or Incident / Problem management experience

• Proven experience of working efficiently in a cross functional team

• ITIL v3/v4 certification and strong service oriented experience / background

• Knowledge and understanding of IT industry environment and business needs Strong competency in IT technologies covering operating systems, databases technologies, networking, server, load balancing and/or application related domains covering healthcare and healthcare related industries

• Ability to establish and manage processes and practices through collaboration and the understanding of business

• Ability to adapt to a fast-changing environment and work under a fast-paced and dynamic environment.

Position Summary / Project Description

The project is for administration of grants and financial assistance schemes with integration with multiple source of truth system. The application IT enable the verification of grant applications and dispense monthly payouts to recipients (member of public) as per their eligibility.

The Domain Specialist is responsible to maintain high levels of service and ensuring all IT operations activities are performed. The candidate is a subject matter expert in technology and/or business domain. This candidate is responsible to drive both internal and external teams in the resolution of problems or resiliency related actions.

He/She possesses strong analytical skills in the completion of service operations related activities and is responsible for tracking and analysing important reports covering service performance metrics and operations activities.

Roles & Responsiblities:

• Drives internal and 3rd party service provider / vendor review meetings covering performance, service improvements, quality and processes

• Assist as Subject Matter Expert and Drive organizational capability to effectively apply service operations and maintenance framework

• Troubleshoot and resolution of service health issues and bring relevant parties to resolve impediments impacting service performance

• Assist in blueprints for operational support material for disciplines of applications are concise and complete; covering (internal security and technology standards)

• Organise system activities including planned maintenance events, system backup processes and disaster recovery drills

• Provide guidance to the team to ensure the best support and best standarization of approaches possible for systems availability

• Support and assist in high severity incidents and drive problem management meetings

• Collaborate with multiple internal teams across disparate groups to restore services when incidents occurred, gather required experts to perform root cause analysis for problem resolution

• Assist senior leaders in disaster recovery planning and activities

Requirements / Qualifications:

• Bachelor’s degree in computer science or other highly technical, scientific discipline

• 5-10 yrs of Technical / Application Support experience

• Proven client engagement experience / vendor management experience

• Proven experience of working efficiently in a cross functional team

• ITIL v3/v4 certification and strong service oriented experience / background preferred

• Knowledge and understanding of IT industry environment and business needs Strong competency in IT technologies covering operating systems, databases technologies, networking, server, load balancing and/or application related domains covering healthcare and healthcare related industries

• Ability to establish and manage processes and practices through collaboration and the understanding of business

Position Summary / Project Description:

The Project Manager will develop and implement Healthcare Business application solutions, execute the project plan and ensure smooth roll-out of systems within time and budget constraints, and to achieve user satisfaction.
He/She will also maintain good stakeholder relationships including users and vendor project members and support professional delivery of projects and high quality IT services by providing good technical support to stakeholders and users. He/She will also be required to assist executing policies and plans to ensure compliance to the Healthcare and Technology standards

Roles and Responsibilties:

1. Support the implementation of one or more Healthcare Application projects

2. Develop good project management skills to achieve project objectives

3. Develop sound understanding of business requirements and how effective information makes a difference in analysis and decision making

4. Identify data and business gap within organization’s information systems and perform analysis from the systems

5. Prepare Users Requirement and Technical specifications/documentations

6. Provide sound advice to users on the usage of healthcare domain business systems

7. Participate in evaluation of vendor or package/product/data solution and recommend effective and cost-saving solutions

8. Assist to review and evaluate on vendors’ design and solutions

9. Support positive project vendor relationships and resolve technical issues

10. Help to conduct investigations of complaints and provide resolution actions

11. Keep up-to-date and track technology in the area of expertise and provide/review recommendations

12. Supervise junior project team members

13. Provide project progress reports on work tasks assigned

14. Perform testing where required and perform data / requirement resolution and patching

15. Review and rationalize requirements (e.g. to avoid duplicate solutions for the requirements, or standardize it among the different institutions)

16. Review and monitor daily jobs to ensure timely delivery of data

Qualifications/ Experience:

1) Degree in Computer Science or equivalent

2) 3-5 years of relevant IT project experiences with implementation involvement in at least 1-2 project cycles

3) At least 2 year of project management experience with hands-on experience in project implementation and vendor management in medium-scale to large-scale projects

4) At least 1 year experience in healthcare industry, preferably with broad understanding of healthcare business processes like patient administration, patient accounting, and bed management processes

5) Seasoned experience in gathering and documenting business requirements from end-users

6) Solid understanding and hands on experience in all phases of project system development lifecycle

7) Strong communication skills and end-user focused

8) Effective written and verbal communication skill

9) Coach and team player to ensure team meets delivery targets

Requirements

1) Knowledge on SAP ISH (Industry Solution for Hospitals) or SAP FI/MM/HR (Financial / Material Management / Human Resource)

2) SAP IMG System configuration and customization

3) Programming skills in SAP ABAP/4 programming, ABAP Query, ALV reporting, SAPScripts and SmartForms, preferred

4) Knowledge on Web development and design, .NET and JavaScript

5) Knowledge on HL7 standards, Biztalk, Webservices is preferred.

JOB SUMMARY

Conduct business process analyses, needs assessments, and preliminary cost/benefit analyses in an effort to align information technology solutions with business initiatives.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Conduct inquiries pertaining to the development of new information systems to meet current and projected business needs.

Write functional specifications of user needs for application development, enhancements, and testing.

Analyze user requirements, procedures, and problems to improve existing systems.

Prepare functional, systems and program specifications.

Prepare project plans and implementation schedules.

Confer with organizational units involved to determine requirements.

Maintain and develop documentation for responsible area.

Maintain a thorough knowledge and in-depth field experience regarding emerging or job technologies required to fulfill the job, this could include formal or self paced professional development

Prepare project plans and schedules.

Provide status updates of assigned projects.

Recommend/conduct training.

Maintain positive relations with all employees encouraging them to suggest ways of improving IT systems.

Serve as escalation point for troubleshooting issues.

Maintain a good working relationship with customers and vendors.

Ensure 100% adherence to all IT and department policy, processes and procedures.

Participate in the exchange of ideas and information within the department.

Ask questions; encourage input from team members.

Provide regular updates to appropriate managers.

Identify creative ways to reduce cost by streamlining processes and systems (i.e. modification of responsibilities or consolidation of tasks, elimination of non-value added processes, or complete re-engineering of processes and systems).

Drive continuous improvement through trend reporting analysis and metrics management.

Assure that procedures and work instructions are efficient and not redundant.

Offer new ideas and suggestions for improvement. Identify and implement new practices and processes that are “best in field”.

Demonstrate a commitment to customer service; anticipate, meet and exceed expectations by solving problems quickly and effectively; making customer issues a priority.

Confer with reporting manager on complex or unusual situations.

Establish new measurement systems if/where possible.

Exchange knowledge and information with other Jabil facilities to ensure best practices are shared throughout the Jabil organization.

Ensure 100% adherence to all company policies and procedures (i.e. Security, Health, Safety and Quality)

Maintain discretion and confidentiality in all areas pertaining to data and proprietary information, whether internal to Jabil or customer specific.

Interpret a variety of instructions furnished in written, oral, diagram or schedule form.

Maintain discretion and confidentiality in all areas pertaining to the IT systems.

Understand and embrace the business and IT strategic direction.

Comply and follow all procedures within the company security policy.

May perform other duties and responsibilities as assigned.

JOB QUALIFICATIONS

KNOWLEDGE REQUIREMENTS

Thorough knowledge and in-depth field experience regarding emerging or job technologies required to fulfill the job

Strong communications and customer service skills

Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.

Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

Proficiency in use of personal computers, Microsoft Office products (Excel, Word and PowerPoint) and e-mail skills required.

EDUCATION & EXPERIENCE REQUIREMENTS

Bachelor's Degree required.

Degree in Computer Science or Management Information Systems preferred.

Minimum 2 to 5 years work experience in a related position.

Or an equivalent combination of education, training or experience.

IT Engineer's Job Description

• Monitoring, support, and maintenance and documentation of the CIM systems
• Design, develop, maintenance and continuous improvements of assigned CIM applications and components
• Provide Level 2 & 3 supports for the proper operation of Production lines

IT Engineer's Requirements:

• Degree in Computer Science, Computer Engineering or related fields. Diploma with relevant experience will be considered
• Min 2 years of experience CIM with High Automation, MES and SECS/GEMS
• Knowledge of basic SQL in Oracle and Java
• Experience in Tibco (TIB / RV) / high technology manufacturing environment is an advantage
• A good team player with good communication skills and able to work independently

Job Description:-

1. Lead Generation and Prospecting:

• Identify new business opportunities through networking, cold calling, and market research.

• Develop and maintain a pipeline of qualified leads.

• Actively seek out potential clients and decision-makers in target industries.

2. Client Relationship Management:

• Build strong, long-term relationships with potential and existing clients.

• Understand client needs and tailor solutions to meet their business challenges.

• Provide excellent customer service, ensuring client satisfaction and retention.

3. Sales Strategy and Execution:

• Develop and implement effective sales strategies to meet or exceed sales targets.

• Collaborate with marketing teams to align on campaigns and sales initiatives.

• Deliver presentations and product demonstrations to clients, showcasing value propositions.

• Negotiate contracts and pricing agreements with clients.

4. Market Research and Analysis:

• Conduct thorough market analysis to understand industry trends, customer needs, and competitor activities.

• Identify potential new markets and partnerships that align with company goals.

5. Reporting and Forecasting:

• Prepare regular sales reports and forecasts, providing insights on progress towards targets.

• Monitor and report on key sales metrics, including revenue growth and client acquisition.

• Track sales activities, client interactions, and deal status using CRM systems

6. Cross-Functional Collaboration:

• Work closely with product development, marketing, and operations teams to ensure seamless execution of sales strategies.

• Provide feedback from clients to internal teams to support product development and improvement.

7. Post-Sales Support:

• Ensure a smooth handover to the account management team after deals are closed.

• Follow up with clients to ensure satisfaction and identify opportunities for upselling or cross-selling.

Product area

The name Google came from "googol," a mathematical term for the number 1 followed by 100 zeros. And nobody at Google loves big numbers like the Finance team when providing in depth analysis on all manner of strategic decisions across Google products. From developing forward-thinking analysis to generating management reports to scaling our automated financial processes, the Finance organization is an important partner and advisor to the business.

Job description

Google's in-house tax team knows all things corporate tax. Made up of smart, perceptive Googlers with a flair for domestic, international, and sales and use tax, the knowledge and expertise of this team runs deep. You have years of experience in this field and an extensive knowledge of those tax issues most relevant to internet companies. While we don't give our Googlers individual tax advice, you make it easy for Googlers to get what they need to make good tax decisions. You find ways to work smarter by streamlining and automating our tax processes and systems, and find ways to be both innovative and compliant.

Qualifications

Job responsibilities

• Coordinate with stakeholders on tax technical issues and collaborate on solutions. Provide support on the income tax planning, compliance, and post-audit processes.
• Perform research and analysis on employment tax matters, including legislative change announcements.
• Manage correspondence with tax agencies, gather basic information, and initial assessment of risks.
• Assist in identifying areas for process improvement, recommend changes, and drive components of change management.
• Contribute to data, analysis, and research processes to help determine tax implications of a new product or program and tax risk mitigation.

Minimum qualifications

• Bachelor's degree in Accounting or Finance/Law, related field, or equivalent practical experience.
• 2 years of experience working in employment taxes, global mobility taxes, or similar within a professional consulting or in-house role.

Preferred qualifications

• Certified Public Accountant or relevant tax qualifications.
• Ability to change task priorities and work situations.
• Detail oriented, with excellent analytical skills, and an interest in international payroll and employment taxes.

Job Description

C-Suite IT & Site Support

• Provide up to Tier 2 IT services at the Singapore site and local/remote (HK, Taiwan) to C-Level Leadership and staff.
• Establish trust and confidence with C-level executives and their direct staff.
• Understand the unique needs of C-Level users, develop actions to deliver the experience.
• Partner and facilitate action items with the broader IT Enterprise Service Organizations.
• Work and collaborate with a world class team of C-Suite Technicians and Professionals.
• Develop, author, and revise standard operating procedures for C-Suite IT.
• Support major Executive events (i.e.: Quarterly Earnings Calls, Board of Directors Meetings, and Global All Hands Meetings).
• Tier 2 onsite physical infrastructure and data center support.
• Respond and manage service requests (ServiceNow).
• Asset lifecycle management including commissioning, decommissioning, e-waste.
• Provide infrastructure documentation.
• Serve as primary onsite network technician.
  

Qualifications

REQUIRED:

• 2+ years serving as a dedicated Executive IT Support Specialist.
• 2+ years experience implementing and supporting AV and conferencing solutions, hardware, software and administration.
• 2+ years providing IT solution and support for major executive events (Earnings, All Hands, townhalls, etc.).
• Ability to operate and travel (domestic and international) between different sites and locations.
• Proven skills providing local hands-on and remote support.
• Experience and ability to troubleshoot and resolve basic to mid-level issues with the network infrastructure.

Technical

• Understanding of current and emerging technologies to deliver effective solutions.
• Adept at assessing a situation for severity, urgency and responding appropriately.
• Experience working with Mac/PC hardware and software, mobile phones/tablets, a wide array of computing peripherals and accessories.
• Familiar with Microsoft System Center Configuration Manager (SCCM) and JAMF administration.
• Ability to develop the needed IT Solutions to deliver an executive event.
• Adept with unified communications, and conferencing technologies, both software and hardware.
• Broad working knowledge of networking, storage, and server technologies.
• Experience administrating, supporting and sunsetting IT Services for HW/SW.
  

Soft

• Exceptionally responsive and customer service oriented.
• Excellent written and verbal communication skills.
• Confident and respectful presence.
• Can retain composure under high stress and critical situations and effectively prioritize.
• Ability to gauge clients to determine the appropriate amount of interaction when providing service.
• Skilled at managing a wide range of personalities and temperaments.
• Self-motivated and task oriented.

PREFERRED:

• 3+ years of experience in an IT support position working in a large corporate environment.
• 2+ years working as a dedicated support technician for C-Level Leaders and their staff in addition to serving as the primary technician for a CEO or member of the Executive Leadership Team.
• 2+ years working in a role that requires effective interpersonal communication skills.
• Served as the primary coordinator defining and implementing the IT solutions for major executive events coordinating both internal and external components and teams.
• Experience with AV and AV Studio production equipment (video switchers, sound boards, studio cameras, etc.).
• Held a position(s) as the systems/service administrator for an enterprise service.
• 2+ years related college work or technical certifications a plus.
  

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

The Role

The Sustainable and Green Finance Institute (SGFIN) is a new university-level research institute in the National University of Singapore (NUS), jointly supported by the Monetary Authority of Singapore (MAS) and NUS. SGFIN aspires to develop deep research capabilities in sustainable and green finance, provide thought leadership in the sustainability space, and shape sustainability outcomes across the financial sector and the economy at large.

This role is ideally suited for those wishing to work in academic or industry research in quantitative analysis, particularly in the area of machine learning and artificial intelligence. The responsibilities of the role will include designing and developing various analytical frameworks to analyze structure, unstructured and non-traditional data related to corporate financial, environmental, and social indicators.

There are no teaching obligations for this position, and the candidate will have the opportunity to develop their research portfolio.

Duties and Responsibilities

The successful candidate will be expected to assume the following responsibilities:

• Design research projects in close collaboration with the Institute’s Directors (Prof. Sumit Agarwal / A.Prof Johan Sulaeman / A.Prof Zhang Weina) and Research Affiliates
• Take ownership and responsibility for the successful delivery of research projects, ensuring they are completed within the required deadline and allocated budget, and meeting/exceeding project specifications and targets
• Participate in pre-project activities such as identifying required resources to ensure project completion including staffing and organizational needs of the project team, and preparing high-level project plans with project timeline and resource requirements
• Development of data analysis frameworks.
• Plan, supervise and perform (if necessary) the development of supervised and unsupervised machine learning tools to process information from various data sources, including commercial databases and alternative, non-traditional datasets.
• Plan, supervise and perform (if necessary) the generation of impact measures using machine learning, in collaboration with the Institute’s Directors and other Research Fellows.
• Monitor progress of research projects and provide necessary interventions to ensure smooth completion of each project
• Manage and coordinate project deliverables, ensuring their quality
• Manage industry partners’ expectation by understanding their needs and providing realistic expectations and scope of each project
• Manage the collaborations with research and industry stakeholders, including providing periodic progress updates and deliverables for grant funding body or project sponsors
• Preparation of results for industry communications, presentations, and academic articles for journal publications
• Guide, mentor, and supervise research associates on the project team
• Work closely with the rest of the SGFIN team to support SGFIN’s activities and objectives

Requirements

• Academic background in the following subjects is preferred: computing, information systems, economics, business, finance, or related disciplines. A bachelor’s degree is required, a master’s degree in one of these subjects is preferred, with a PhD degree required for the Research Fellow position.
• Basic understanding of financial sector (banks and other financial institutions), financial markets, corporate financial statements, and credit risk analysis, is preferred.
• A thorough knowledge of the research field of machine learning and artificial intelligence is highly preferred.
• Programming skills, including knowledge of machine learning and artificial intelligence processes and tools, are highly desired, along with experience in conducting and supporting research and data analysis of research projects.
• Database management experience is desired.
• Proactive in problem solving.
• Good time management and planning skills with a commitment to delivery.
• Strong project management skills, with ability to manage several projects concurrently.
• Strong delivery management experience, with proven track records in managing and steering projects towards smooth execution and on time delivery.
• Adaptive to change with a positive work attitude.
• Enthusiastic team player who is self-driven, committed, and willing to take initiative.
• Strong interpersonal and leadership skills, effective in coordinating stakeholders, fostering teamwork, and leading high performance project team.
• Strong verbal and interpersonal communication skills, along with written communication skills

DESCRIPTION

The Junior Bid and Proposal Commercial Analyst will support the development and submission of competitive proposals in response to client requests (RFPs, RFQs, ITTs). The role involves performing commercial and financial analysis, preparing bid documents, and collaborating with cross-functional teams to ensure bids align with company standards and client requirements. This entry-level position provides an opportunity to develop expertise in bid preparation, pricing strategies, and proposal documentation, working closely with experienced professionals in the commercial team.

DUTIES AND RESPONSIBILITIES

• Assist in the development of proposals and bids in response to client requests (RFPs, RFQs, ITTs), ensuring that all bid materials meet the client’s specifications and internal quality standards.
• Perform detailed analysis of commercial and financial data to support bid pricing strategies, ensuring competitive and compliant pricing for bids
• Prepare and format bid documents, including financial models, risk analysis, and commercial terms, while ensuring alignment with the company’s pricing and business objectives.
• Work closely with legal and procurement teams to ensure that all proposals are compliant with company policies, client requirements, and regulatory standards.
• Collaborate with cross-functional teams, including engineering, project management, and finance, to gather necessary inputs for proposal preparation.
• Assist with document control by maintaining accurate and up-to-date bid-related documentation, including contracts, proposals, and pricing models, in the company’s databases and tracking systems..
• Support senior engineers and project managers in delivering sound engineering solutions.
• Ensure that technical compliance with all design requirements.
• Use engineering software for modelling and analysis.
• Produce technical documents, reports and presentations detailing the findings of investigations under the guidance of Project Engineer or Engineering Manager.
• Field engineering support during construction phase of the project.
• Commissioning and start-up support.
• Achieve safety standards as defined in project requirements
• Assist in preparation for bid submission to client, with compliant technical documentation.
• Assist in preparation for request for quotations, and evaluation of bids submitted by Suppliers.
• Attend technical meetings, and minutes down the meeting, if required.
• Keep track of relevant discipline tasks.
• Comply with environmental impact assessment and safety-related design requirements.
• Documentation in accordance with Company’s quality management system.
• Responsible for personal safety, safe working practices, and understand and follow HSE procedures.
• Any other tasks assigned by the Management.

Comply with HSE requirements:

• Environmental Aspects & Impacts Assessment.
• OHS Hazardous & Risk Assessment.
• Follow HSE Regulations.

REQUIREMENTS

• Bachelor or Master in Business Degree (Business or related disciplines).
• 0 – 2 years’ experience. Knowledge or experience in maritime and offshore services will be advantageous.
• Aptitude and attitude to learn and experience marine engineering requirements, software tools, and other technical issues.
• Working knowledge of Microsoft Word and Excel are required.

PROFESSIONAL DEVELOPMENT

• Receive on-the-job training and mentorship from experienced engineers to develop your skills and knowledge.
• Opportunities for career advancement as you gain experience and demonstrate your abilities.
• Support for obtaining professional certifications.

Only Singaporeans & PRs need apply.

Responsibilities

• Relocate and replace parts for servers like mainboards, CPU and others
• Deliver IT parts to clients if needed
• Provide level 1 support for hardware and software installation, troubleshooting, and maintenance for internal teams.
• Performing & maintaining IT inventory list

Requirements

• Passion and high sense of responsibility for work.
• Possess Class 3 license
• Physcially fit (sometimes would need to relocate and replace server)
• Training will be provided

If you are interested, kindly apply through mycareersfuture.

I regret to share that only shortlisted candidates will be notified.

www.dadaconsultants.com

EA Registration Number: R21100604

Data provided is for recruitment purposes only

Business Registration Number: 201735941W.

Licence Number: 18S9037

AVN-Digital is an expert in providing technology-enabled business solutions and services. Since inception, AVN-Digital has helped clients Cyber-security, Data Analytics and Robotic Process Automation to improve their operations and profitability, focus on core competencies and achieve business results such as increased agility, innovation, and profitable growth. Our in-depth technical knowledge coupled with industry experience and our unique methodologies enable us to successfully deliver and meet our customer’s expectations.

We are seeking a highly experienced Business Analyst – Wealth Management, to join our team. The ideal candidate will have extensive experience in the Wealth Management domain, particularly in designing and managing workflows and user interfaces for client and financial intermediary (FIM) onboarding, maintenance, self-service updates, leads and prospect management, offboarding, reviews, and investigations.

Key Responsibilities:

• Onboarding Workflows and User Interfaces:
  • Design and implement efficient onboarding workflows and user interfaces for clients and financial intermediaries.
  • Ensure seamless integration of onboarding processes with existing systems.
• Maintenance Workflows and User Interfaces:
  • Develop and maintain workflows and user interfaces for updating and managing client and FIM profiles.
  • Ensure data integrity and compliance with regulatory requirements.
• Client and FIM Self-Service Updates:
  • Create user-friendly self-service interfaces for clients and FIMs to update their information.
  • Implement security measures to protect sensitive data.
• Leads and Prospect Management:
  • Design workflows and interfaces for managing leads and prospects.
  • Collaborate with sales and marketing teams to optimize lead conversion processes.
• Offboarding Management:
  • Develop workflows and user interfaces for the offboarding of clients and FIMs.
  • Ensure compliance with legal and regulatory requirements during the offboarding process.
• Review Workflows and User Interfaces:
  • Implement workflows and interfaces for periodic reviews of client and FIM profiles.
  • Ensure timely and accurate reviews to maintain up-to-date information.
• Investigation Workflows and User Interfaces:
  • Design and manage workflows and interfaces for investigating client and FIM issues.
  • Collaborate with compliance and risk management teams to resolve issues efficiently.

Requirements:

• Bachelor’s degree in finance, Business Administration, Computer Science, or a related field.
• 5+ years of experience in the Wealth Management domain.
• Proven experience in designing and managing workflows and user interfaces.
• Strong understanding of client and FIM onboarding, maintenance, self-service updates, leads and prospect management, offboarding, reviews, and investigations.
• Excellent problem-solving skills and attention to detail.
• Strong communication and collaboration skills.

Preferred Qualifications:

• Experience with workflow automation tools and technologies.
• Knowledge of regulatory requirements in the Wealth Management domain.
• Familiarity with Agile development methodologies.

Job Description

Western Digital’s Global Physical Security Organization is seeking a highly talented and motivated individual to join the team. Our business unit is a 24/7 model where you may be required to work outside of normal business hours to address critical operational and technology issues. You must be able to drive complex technical solutions that provide scalability, efficiency, and effectiveness. This position is primarily responsible for the APAC regions physical security systems program, but the role will also provide guidance and support for our locations globally.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Agile in addressing troubleshooting issues and service requests
• Responsible for knowing status, locations of, quantities of, vendor, model, make and technical specifications of each system component, including connectivity requirements.
• Monitor performance of the system, highlight any issues, follow up on solution to resolution:Initiate purchase order, service call, work order, etc., as necessary.
• Verify that work was completed as requested.
• Provide training and guidance on security systems; create and maintain operator instructions, procedures, security system drawing, and related documentation as appropriate.
• Partner and drive physical security operations and systems technology with internal business units like IT, Real Estate, Legal, EH&S, Finance, Procurement when required
• Strategically improve system end users experience on a variety of applications
• Define physical security systems and technology roadmaps that drive overall program success
• Skilled in presenting solutions at a high level to internal key stakeholders
• Integrate and perform case studies, conduct research into product requirements to improve security systems and technology
• Familiar with internal tools, tracking and reviewing requests such as ServiceNow, Smartsheet, etc.
• Assist in deployment of enterprise level access control systems, video management systems, visitor management systems, etc.
• Work with multiple third-party vendors and SOCs to help maintain the global standard in security systems and technology
• Familiar with Windows, Linux and SQL, Networking, and IoT devices
• You will work to integrate a variety of security devices into existing network infrastructure including but not limited to: PSIM, C-Cure, Lenel, AMAG, Milestone, AXIS, ISOS, SWN, etc.
• Participate, oversee and drive project meetings and execute end-to-end, ensuring on-time delivery
• Configuring and maintaining APAC Security Systems, including hardware, system software, and security applications.
• Diagnosing and resolving hardware, software, networking, and system issues when they arise.
• Monitoring system performance to ensure everything runs smoothly and securely.
• Researching and recommending new approaches or system to improve the security system infrastructure. Enhance the current security model.
• Providing technical support when requested or be available at the site for further assistance.
• Works with users to identify system requirements; develops processing procedures and systems modifications to meet these specifications.
• Deploy, maintain, and troubleshoot core business applications, including application servers, associated hardware, endpoints, and databases.
• Document any processes, which employees need to follow in order to successfully work within our security systems
  

Qualifications

REQUIRED:

• At least 6 years of experience in security system administration and project management or in professional IT / System with demonstrated experience related to physical Security etc.
• Front end programmer, Create basic user interface.
• Knowledge of security best practice in hardening and protecting cloud environment, MSSQL database and applications.
• Proficiency with Access Control, Video Management Systems,
• Security Hardware, Locks, Sensors, IoT devices etc.
• Excellent communication skills. Fluent in English both writen and spoken
• Ability to construct working relationships with cross-functional teams and key stakeholders
• Ability to provide systems and technology solutions that meets corporate standards
• Ability to manage multiple vendors and budgets

PREFERRED:

• Associates or Bachelor’s degree in Computer Science, Engineering, Information Systems or related experience
• Certified in AMAG, Lenel, C-Cure, Genetec, Milestone or equivalent
• Certifications CCNA, SQL, CompTIA or equivalent
• Familiar with cloud and virtualization environments
• 5+ years of experience testing, piloting, and supporting physical security hardware
• Experienced in presenting to key internal stakeholders
• Experienced in system integrations, migrations, and cutover projects in a variety of environments
• 5+ years of experience in designing and deploying large enterprise security systems
• SME in physical security design and standards
  

Bruker is enabling scientists to make breakthrough discoveries and develop new applications that improve the quality of human life. Bruker’s high performance scientific instruments and high value analytical and diagnostic solutions enable scientists to explore life and materials at molecular, cellular, and microscopic levels. In close cooperation with our customers, Bruker is enabling innovation, improved productivity, and customer success in life science molecular and cell biology research, in applied and pharma applications, in microscopy and nanoanalysis, as well as in industrial applications. Today, worldwide more than 8500 employees are working on this permanent challenge at over 90 locations.

Bruker offers differentiated, high-value life science and diagnostics systems and solutions in preclinical imaging, clinical phenomics research, proteomics and multiomics, spatial and single-cell biology, functional structural and condensate biology, as well as in clinical microbiology and molecular diagnostics.

Please visit www.bruker.com.

Bruker Singapore is seeking for an IT Service Engineer based in Singapore. He/ She is responsible for providing technical support and assistance to end-users within an organization. They are tasked with troubleshooting and resolving software and hardware issues, as well as configuring and deploying new hardware and software systems. The ideal candidate for this role should possess excellent problem-solving skills, strong communication skills, and the ability to work both independently and as part of a team. This is a two-year contract (subject to renewal).

Areas of Responsibilities :

• Operate the day to day IT Service Desk to our employees through emails and online ticketing system.
• Monitors and track incident, service request in IT ticketing system. Responsible for dispatching and escalating ticket to next support level. Continuous monitoring and forward movement of end user issues until they are resolved.
• Manage and operate the installation/delivery of all End User Device including Desktops, Laptops, Monitors, Phones, Printers and Mobile device.
• Responsible for all PC heath status; ensure all computers are properly patched and virus protected.
• Provide assistance to users regardless of their geographical location.
• Performing any other IT related duties including on-demand project.
• Manage telecommunication system and cabling system. Work with external vendor to ensure smooth operations and SLA are met.
• Prepare and participate in disaster recovery and unscheduled shutdown drills
• Prepare report as request by management.
• Willingness to travel up to 30% in Asia Pacific
• Any other ad-hoc tasks assigned.

Preferred experiences and qualifications:

• Minimum Diploma level (preferred) in a Computer Science or equivalent
• ITIL foundation certification highly preferred
• Some working knowledge in an IT Support Organization
• Preferably 1-3 years of related working experience
• Experience in handling different level of end users
• Experience in handling user request and communicate expectation
• Candidates with relevant qualifications are encouraged to apply

Technical Skills:

• Working knowledge of Microsoft Server and Active Directory
• Working knowledge of Microsoft Technology in General
• Working knowledge of Windows Operating System
• Excellent administration and reporting

Personal & Organizational Skills:

• Good problem-solving skills.
• Good communication skills, written and verbally across all levels of the business
• High analytical problem solving and troubleshooting skills
• Excellent task management skills
• Customer service focused
• Language: English – fluently, both written and verbal

Responsibilities

· install and configure computer hardware operating systems and applications

· monitor and maintain computer systems and networks

· Responding in a timely manner to service issues and requests

· Providing technical support across the company (this may be in person or over the phone)

· Setting up accounts for new users

· Repairing and replacing equipment as necessary

· troubleshoot system and network problems, diagnosing and solving hardware or software faults

· provide support, including procedural documentation and relevant reports

· Assist in the administration of a Microsoft Windows environment

Requirements

· Possess Diploma/bachelor’s degree in computer science with relevant working experienced.

· Proficient in Desktop Support working experience

· Strong experience in Microsoft Windows environments

· Some experience in Linux Server supportand network device management

· Knowledge in networking protocol (DNS, DHCP, VLAN & Routing)

· Knowledge in IT security, Windows Active Directory, Linux, virtualisation (Hyper-V) and network devices (Access Point, Switch and Router)

· Fresh graduates welcome to apply