This is a 6 months contract assigned to our client

Work Location: City Hall

Salary Range : $2,300-$2,600

Job Description

1. Logging/resolving User Queries.

2. User administration for the project with regards to client and consultants IDs in the

DEV and QA environment.

3. Backup to PMO tasks.

4. Audit and Operation report preparation.

5. IR/SR/CR administration and alerting.

6. Basic administration of the ServiceNow tool, including ticket assignment, creating new users etc.

ICT Administrative Coordinator (Non-Technical | Licensing Expertise | Query Resolution)

• Working Location: Central
• Working Arrangements: Hybrid Working Arrangement
• Salary Package: Up to $3,700 + AWS

Responsibilities:

Helpdesk Support:

• Provide efficient helpdesk support to address queries.
• Serve as a central point of contact for resolving issues and facilitating smooth communication between stakeholders.

Administrative Support:

• Offer administrative assistance for assigned projects, ensuring timely and accurate completion of tasks.
• Support project managers in coordinating activities and maintaining project documentation.

Reporting and Analysis:

• Generate comprehensive dashboard reports on a weekly basis to update management on key statistics and trends.
• Analyze data to identify causes behind reported issues and propose solutions for continuous improvement.

Data Compilation and Reconciliation:

• Compile and collate reports from various sources, including multiple suppliers and agencies' users.
• Cleanse compiled data and assist in the reconciliation of information from diverse sources, such as IT Service Management portal, GeBIZ, survey forms, and manual spreadsheet submissions from emails.

Tender Evaluation Support:

• Provide support in the evaluation of tenders, ensuring compliance with established procedures and guidelines.

System Poll Management:

• Manage annual system polls, responding to agencies' queries and analyzing returns submitted
• Ensure accurate and timely submission of poll-related information.

Qualifications:

• Bachelor's degree in a relevant field or equivalent work experience.
• Proven experience in helpdesk support and administrative roles, preferably within a government or contractual setting.
• Strong analytical skills with the ability to generate meaningful insights from data.
• Excellent communication and interpersonal skills to effectively interact with stakeholders.
• Detail-oriented with the ability to manage multiple tasks and prioritize effectively.

Preferred Skills:

• Familiarity with IT Service Management portals and procurement systems.
• Experience in generating and interpreting dashboard reports.
• Proficiency in data reconciliation and analysis.
• Knowledge of tender evaluation processes.
• This Helpdesk Support Specialist role requires a proactive individual with strong organizational skills, attention to detail, and the ability to collaborate effectively in a dynamic environment.

If you are excited with this opportunity and enjoy making things happen, do apply now!

OR

Email your updated resume to: spat(at)scientecpersonnel.com by quoting "J42994" in your email subject for faster processing.

All job applications will be processed with strict confidence and only shortlisted candidates will be contacted.

Aloysius Tan Sheng Rong - R22110441

ScienTec Consulting Pte Ltd - 11C5781

IT Support Engineer / Technical Support Engineer

Working location: Lower Delta Road (Near Tiong Bahru mrt station) OR Client side

Working Days: Monday to Friday, 5 days

Working hours : 8:30am to 6pm

Salary : $2,500 -$4,000

Job Responsibilities:

• Desktop support
• Provide basic support and troubleshooting to clients, such as password resets, printer configurations, break/fix instructions, support routing and escalation to L2 support.
• Taking ownership of customer issues reported and tracking them through resolution
• Responding in a timely manner to service issues and requests
• Liaise with third party vendors to coordinate client issues on specific services.
• Liaise with product manufacturers for problem escalation and resolution
• Support company for project implementation activities.

Job Requirements:

• Diploma / Degree in Computer Studies, Information System or related course.
• Preferably with 1 year of experience in Desktop and End User support
• Experience in troubleshooting Windows and Windows installer related topics (Windows 7 above)
• Training provided

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Responsibilities

Management Reporting

• Monthly actual results reporting and analysis (Full set - P&L, BS, CF)
• Prepare mid-month forecast and quarterly reporting
• Perform variance analysis and provide financial insight to the Management
• Timely submission of reporting package to HQ

Annual Plan and Budget

• Liaise with HODs to collate annual plan and quarterly budget
• Organise internal review with management team
• Prepare and submit the reporting package to HQ

KPI Reporting

• Consolidate monthly operating performance and conduct KPI review with the Management
• Presenting financial results to the Management

Revenue and Gross Margin Analysis

• Analyse sales mix by Customers, Product Grade and Selling Price
• Prepare Gross Margin analysis to highlight area for improvement
• Assist Management in Sales Mix optimisation to achieve overall improvement in profitability

Standard Costing implementation

• Assist in setting up Standard Costing framework
• Conduct analytical review and variance analysis
• Actual vs Standard Costing variance analysis

ERP System Implementation

• Lead Budget Planning and Control module implementation.
• Work with Consultants, Procurement and HODs to streamline the Budget Control process
• Participate and contribute in other ERP modules implementation

Miscellaneous

• Be part of the team to establish and improve Finance SOP
• Tracking of investment and business spending for government incentives update
• Any other tasks as assigned by the Finance Director/ Finance Manager

Requirements

• Degree in Accountancy/ACCA
• 5-8 years of relevant working experience in FP&A and group accounting roles
• Energetic and meticulous
• Excellent problem solving and communication skills
• Highly proficient in Excel
• Experience in ERP systems and implementation

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

We regret that only shortlisted candidates will be notified.

Job Description:

1. Assist in investment research on multiple company, industry and macro economic research, fundamental research, financial modeling, and related ratio analysis.
2. Analyzing and interpreting various data points from multiple sources.
3. Compile findings and write summary reports / recommendations.
4. Monitoring investment portfolio, news flow on various topics to help achieve our target return with proper risk metrics.
5. Assist in the trading and daily reporting.
6. Maintaining internal spreadsheets and work with other team for monthly report.
7. Undertake other ad-hoc duties as required.

Job Requirements:

1. Good Bachelor or Master's degree in Business, Finance, Accounting or related disciplines.
2. 2-4 years relevant experiences, preferably in financial investment.
3. Proficient in English and Chinese, both written and oral communicational and presentational skills. (In order to liaise with Chinese speaking associates and / or clients)
4. Proficiency in MS Office, Bloomberg.
5. Detailed, meticulous, have strong sense of responsibility, flexible and adaptable to work in a small team.

Skillset Requirements:

• Programming skills in Python and Unix Shell script.
• Familiar with enterprise databases using database technologies (i.e. Oracle, MSSQL, Snowflake).
• Exposure and knowledge in any of the following technologies is advantageous:
  • Denodo
  • Snowflake
  • Vector database
  • AWS technologies

We are looking for a knowledgeable Quality Assurance - Process Analyst to operate at enterprise level with the following responsibilities:

1. Quality Assurance Process Improvement

o Perform systemic analysis of current SDLC process (e.g. DevOps) and define automation solution for control gaps

o Map workflows and identify opportunities to automate manual tasks across applications

o Drive adoption of new SDLC practices

2. Independent Quality Assurance Reviews

o From a quality perspective, perform work product reviews according to the planned verification and validation activities

o Facilitate the quality review process, by organizing review sessions, consolidating feedback and following up on action points

o Promote continuous improvement by making recommendations through regular reporting to the Project Manager and relevant Stakeholders

3. Coaching and Advisory

o Train Application/ Project Team, including Suppliers, on (secure) SDLC processes, provide 1-1 coaching where required

o Provide coaching on Secure SDLC (Secure by Design), Continuous Delivery and Agile practices

o Ensure alignment of software development practices with regulatory/audit requirements, enterprise policies and controls.

o Be a Trusted Advisor to Application/ Project Teams in Software Quality

4. Enterprise wide Initiatives

o Support the adoption of initiatives that would include (but not limited to):

o Launch Control / Data driven SQA

o Continuous Integration & Continuous Delivery (CICD)

o Dev-Sec-Ops

o BDD Testing

o Regulatory & Technology risk

o Based on practical experiences with Application/ Project Teams, pro-actively provide feedback to EASRE Practice Area Leads for continual improvement of EASRE-led initiatives

Required Experience:

o 3-5 years’ experience in defining and driving quality improvement processes within SDLC framework

o Hands-on and working knowledge in leveraging data and process from CI/CD toolsets (BitBucket, Jira, Jenkins etc).

o Experience in driving Agile/ DevOps best practices and adoption

o Good to have: Python, Hadoop, ElasticSearch, Cloud Apps, APIs, Microservices development, SDLC compliance exposure are recommended.

o Must have strong communication and interpersonal skills, able to interact with various stakeholders with excellent communications and interaction skills, including presentation

o Meticulous and delivers good quality work

o Team player with strong interpersonal skills, skilled in developing collaborative relationships.

Maltem Singapore is seeking an Application Support Analyst for a Wealth Management Client.

• Support Data Platform Engineering projects.

Summary :

• The successful candidate will be responsible for Data Platform support for Data Platform Engineering team.

Requirements :

• Programming skills in PYTHON and UNIX Shell script.
• Familiar with enterprise databases using database technologies (i.e. Oracle, MSSQL, Snowflake).
• Exposure and knowledge in any of the following technologies is advantageous:
• Denodo
• Snowflake
• Vector database
• AWS technologies

Company Description

Bridge or Kachaak is a job and business investment matching and recruitment service, located in Singapore and Kuala Lumpur, that is focused on bridging people, processes, and perceptions. BMG Services Pte Ltd aims to work closely with SMEs in need of recruitment services, as well as job seekers and advisors. Bridge was formed to connect job seekers with new opportunities and bridge employers with new talents. Our unique approach includes sharing non-work related talents and providing interactive CV showcasing. We believe in changing the way jobs are being presented in Singapore, and we offer our services free of charge.

Role Description

Obtained your email from Careerfuture under keyword “English, CopyWriter, Content” for the post above.

I will need someone to assist me in the following for another venture which I will be embarking a Talent management in Singapore and Malaysia

I am seeking a creative, thorough, and detail-oriented writer who is committed to consistently providing quality work for our organization's needs. In this role, you will script all necessary content for our growing company and help brainstorm new content ideas. Must be able to self-edit work, change written tone with ease, complete projects on time, and write effectively for multiple formats.

Writer Duties and Responsibilities

• Writing personalized copy for clients
• Editing written content
• Meeting deadlines
• Reviewing creative briefs to base content on
• Adhering to different client writing styles
• Following company policies and procedures for writing
• Conducting research to learn about article topics
• Managing several content projects at once
• Proposing content ideas
• Collaborating with marketing, advertising and communication professionals
• Interviewing professionals in different fields for article content
• Producing and editing copy that reflects the client's or brand's voice for social media, websites, emails and other promotional materials
• Effectively utilize AI and data tools like ChatGPT, Midjourney, Power BI, and Tableau to illustrate and visualize data
• Conduct market research with new AI technologies and gather data to develop insights and intelligence on industry trends, competitors, customers, and other relevant factors
• Organize and maintain a repository of information on competitors, industry trends, and other key information that will help inform our content and marketing strategies
  Work collaboratively with cross-functional teams to develop and execute strategic plans for content creation and distribution across various social media channels, with a particular focus on LinkedIn
• Experiment with new AI tools and techniques to optimize content performance, using metrics to track and analyze the effectiveness of our content and make data-driven decisions
• Stay up-to-date with the latest industry trends, technologies, and best practices in content creation and distribution
• Write engaging and insightful content that reflects our brand's voice and helps us stand out in our industry with the aid of AI technologies
  Conduct competitive analyses to identify strengths, weaknesses, opportunities, and threats, and provide recommendations for how we can better position ourselves in the market
• Help craft the LinkedIn profile as a ghostwriter, ensuring that it accurately reflects his professional background, accomplishments, and thought leadership
  
  
  Writer Requirements and Qualifications
• Bachelor's degree in English, journalism or related field preferred
• Understand the concept of Linkedin algorithm
• An extensive and impressive portfolio
• 1-2 years professional experience writing for our specific field
• A genuine interest in sharing our stories
• Strong grasp of proper sentence structure
• Grammatical guru
• Ability to write in a variety of tones
• Consistently produces engaging work
• Creative and dedicated
• Organized
• Detail-oriented
• Works well independently
• Self-starter
• Excellent communicator
• Deadline-driven

If you are interested in this role and meet the qualifications, Salary range ($3000 to $4500 per month). We look forward to hearing from you!

WSQ Link
https://conversion.mycareersfuture.gov.sg/Portal/ProgramDetails.aspx?ProgID=P00001997
We are an equal opportunity employer, and we do not discriminate owing to race, colour, creed, religion, gender, disability, age, citizenship, marital, or domestic/civil partnership status and sexual orientation.
For details, drop me a message here on Linkedin or email me at [email protected]


https://www.linkedin.com/in/bryanong1028t/

Responsibilities:

IT Projects Implementation:

· Assist in software project implementation of warehouse automated storage and retrieval machine for customer, including supporting integration to customer ERP system, IT infrastructure and customers networks.

· Collaborate in setting up the machine, configuring software,

· Performing UAT/SIT,Software user Training for customer and internal staff, Software Go live support

· Document IT projects comprehensively, outlining processes, configurations, and outcomes.

· Conduct IT site visits to assess requirements, troubleshoot issues, and gather insights for improvement.

IT Service support:

• Provide remote helpdesk and onsite support services for customers, addressing their technical needs promptly and professionally.
• Be stationed onsite on scheduled days to offer hands-on IT software support and ensure customer satisfaction.
• Prepare detailed IT service reports for accurate tracking and analysis.

IT Tasks and Ad-hoc Duties:

• Undertake various IT-related tasks as required to support onsite customers effectively.
• Respond to IT ad-hoc duties assigned by the Supervisor, demonstrating adaptability and versatility.

Qualifications & Requirements:

• Minimum of a Diploma or higher in Computer Science, Information Technology, or equivalent field.
• Available to travel for support customer in Singapore & Malaysia
• A minimum of 3 years of hands-on experience in a similar position.
• Mandatory experience in software application support, with exposure to systems like inventory, warehouse management, ERP.
• Familiarity with basic IT infrastructure, server setup, and network troubleshooting.
• Effective communication skills to liaise with team members, customers, and vendors.
• Proficiency in escalating technical and customer inquiries clearly to technical teams and superiors.

Interested Applicants, kindly send your updated resume to [email protected] for faster response.

We regret that only shortlisted candidates will be notified.

EA License No: 15C7752

EA Personnel No: R1438398

EA Personnel Name: Huang Lu Xian, Jason

• Execution and monitoring of the Group price process for Asia Pacific

• Disclosure of price potentials

• Price monitoring of the realization of defined price targets

• Identification of plan - actual deviations and identification of actions and their monitoring

• Controlling of sales promotions

• Building analytics tools and special reports in SAP Cloud Analytic

• Ensure division KPIs are reported on a monthly and quarterly basis to senior management and division management

• Support the pricing team for other divisions when required

• Support in Project Celonis

Requirements:

• Degree in related studies. ACCA or CPA knowledge is advantageous.

• At least 2 to 3 years of working experiences

• Strong proficiency in MS-Office especially MS-Excel

• SAP knowledge in the SAP module Sales

• An analytical mindset and affinity for numbers to work with complex numerical data

• Flexible and open to new skills and tasks

• Traveling to HQ in Europe for training/work

• Office location: Central East

• Hybrid working arrangement

• Candidates available on short notice preferred

We invite interested candidates to send in your updated resume (in MS Word Format) to [email protected] cc [email protected]; stating your reason(s) for leaving each employment and your current/expected salary package. Please indicate the position you are applying in your email subject.

We regret to inform that only shortlisted candidates will be notified.

EA License: 90C3627

EA Reg No: R1108020

Responsibility

• Responsible to provide support to perform and check daily/weekly/monthly/yearly tasks to operation planning & administration sub team as team members
• Responsible to report the detail of incident and status to superiors on time without delay in case of any unexpected result of system operation team task include HO(Head Office) system
• Perform troubleshooting in systems and report the status to superior on time without delay .
• To support a project related to system operation team as project member .
• To support project from another team/section/department as instructed by superior .
• To perform any ad-hoc assignment as instructed by superior .
• To propose a solution to superior to make system operation team tasks more stable and efficient.

Requirements

• Diploma or Higher Nitec studied in IT or related fields
• Preferable with at least 1-2 years of relevant working experience
• Responsible, meticulous, fast learner and able to understand the internal system process quickly
• Able to follow the internal systems thoroughly to make sure the tasks are smoothly process

Interested applicants, please Email , and look for

Jensen Fang Lifa

[email protected]

Recruit Express Pte Ltd

EA License No. 99C4599

EA Personnel Registration Number: R2197080

We regret that only shortlisted candidates will be contacted.

Working Days: Monday to Friday, 5 days

Working hours : 8:30am to 6pm

Salary : $2,500 -$4,000

Job Responsibilities:

• Desktop support
• Provide basic support and troubleshooting to clients, such as password resets, printer configurations, break/fix instructions, support routing and escalation to L2 support.
• Taking ownership of customer issues reported and tracking them through resolution
• Responding in a timely manner to service issues and requests
• Liaise with third party vendors to coordinate client issues on specific services.
• Liaise with product manufacturers for problem escalation and resolution
• Support company for project implementation activities.

Job Requirements:

• Diploma / Degree in Computer Studies, Information System or related course.
• Preferably with 1 year of experience in Desktop and End User support
• Experience in troubleshooting Windows and Windows installer related topics (Windows 7 above)

• Responsible to collect business requirements and translate them into functional requirement specifications.
• Manage the SDLC of assigned projects from initialization to closure.
• Liaise with vendors to ensure successful software system delivery and technical feasibility.

Requirements:

• Degree in Computer Science or the equivalent
• At least 2 years of experience in software development and maintaining web and mobile applications.
• Proficient in frameworks such as Angular, Spring Boot and in Unix/Linux based environment.
• Strong knowledge in programming such as Java, JavaScript, Angular, Unix Shell Scripting and relational databases and related scripting such as Oracle, SQL, mySQL.
• Willing to take a contract role with a possibility of conversion to permanent.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Responsibility:

a) End-User IT Resources

i. Monitoring of the desktops/laptops leasing schedule for various subscriptions;

ii. Tracking of IT Equipment due for technology refresh;

iii. Tracking of IT Equipment for incoming/outgoing officers;

iv. Monitor and coordinate the deployment/collection of IT Equipment for incoming/outgoing officers;

v. Monitor leasing billing and verification.

b) WOG Services Administrative Support

i. Raising of Service Requests;

ii. Monitor leasing billing and verification;

iii. Monitor the software packaging and deployment status.

c) IT Asset Management

i. Manage the Configuration Management Database (CMDB);

ii. Receipt of assets delivered;

iii. Handover of assets to AFM for IT Resource provisioning;

iv. Monitor the utilisation of hardware/software/licences;

v. Assist in assets disposal;

vi. Asset Tagging.

d) General Support

i. Preparation, sending and uploading of advisories/announcements;

ii. Administration of mailbox (handling of standard queries e.g. about tech refresh, printer, token replacement, etc);

iii. Sourcing for small value purchase peripherals;

iv. Testing of IT Services;

v. Physical Keys management;

vi. Any other Ad-hoc duties when required.

e) Mobile Devices Support

i. Preparation of Mobile Devices;

ii. GoMAX provisioning;

iii. Apple/Google accounts creation;

iv. GoMAX forms filling and submission;

v. Mobile OS upgrade and Software Installation/Uninstallation;

vi. Monitor the various services billing and verification.

Requirements include:

All education levels are welcome.

Training and certification provided

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gjAEBHrB

• Concrete project timeline
• Exposure to various Business domain

about the company

Our Client is a market leader within their industry. With rapid expansion plan, they are now looking for a IT Project Manager, Application to lead multiple projects.

about the job

Your responsibility involves:

• Leading Application project implementation which includes milestone planning, risk management and external vendor management
• Gathering requirements from business stakeholders and translating into functional specification
• Generating budget, draft an approval document, create a project charter, and oversee the process of obtaining project approval
• Managing the application team on a project basis, assigning work and reviewing codes.
• Managing external vendors, ensuring SLA has been met
• Maintaining prompt communication and timely reports to business stakeholders on project status while monitoring project progress on issues such as quality, costs, planning and resources.

skills and experience required
As a successful applicant, you will have at least 5 years of experience in project management. You would have led at least 1 end to end Application implementation with exposure to milestone planning and risk management.

Candidates with PMP certification or experience in negotiating contracts and preparing tenders will be of added advantage.

whats on offer
This is an excellent opportunity to join a leading end user environment with exposure to business stakeholder management. You will get the opportunity to lead high value projects with exposure to latest technology.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gjAEBHrB (EA: 94C3609/ R1219669)

Job Description & Requirements

Analyst: Involves completing detailed analysis of complex data, systems or ideas and providing reports and recommendations. May also involve day-to-day data management in company software applications

Standard II: Professional who applies acquired job skills, policies, and procedures to complete substantive assignments, projects and tasks of moderate scope and complexity; exercises judgment within defined guidelines and practices to determine appropriate action. • Senior I: Experienced professional who knows how to apply theory and put it into practice with in-depth understanding of the professional field; independently performs the full range of responsibilities within the function; possesses broad job knowledge; analyzes problems or issues of diverse scope and determines solutions.

Senior II: Professional leader with a high degree of knowledge in the overall field and recognized expertise in specific areas; problem-solving frequently requires analysis of unique issues or problems without precedent and/or structure. May manage programs that include formulating strategies and administering policies, processes, and resources; functions with a high degree of autonomy.

JOB SPECIFIC RESPONSIBILITIES -Data Management and Governance; Implement data architectures and models; data integration processes and best practices; perform master- & metadata management; data stewardship; data quality management; maintain data definitions; data lineage; data dictionaries; and business rules; publication; knowledge management; user training and support.

SKILLS Analytical Skills; Accuracy & Attention to Detail; Numerical Skills; Planning & Organizing Skills; Presentation Skills; IT Technical Skills; Database Programming Skills; Data Modeling Skills

Education: Bachelors’ degree or equivalent in Computer Science, MIS, or similar discipline. Language: Proficiency in English. Accreditation: Specific business accreditation for Data Management

About Us!

The mission of Housing & Development Board (HDB) is to provide affordable, quality housing and a great living environment where communities thrive. To achieve its mission, HDB aims to be data-driven to the core and adopt evidence-based decision making in developing better housing policies service, improving service delivery and optimising operations.

What Will You Do?

You will be part of the Security Operations Centre (SOC) Team who will be responsible for the following areas Tier 2 SOC Analyst responsible for investigating alerts and incidents escalated by Tier 1 Analysts, Develop and enhance SOC processes and procedures, ensuring effective operations, Coordinate with stakeholders to address, follow up and resolve security alerts. Operate and maintain security monitoring tools such SIEM, EDR and SOAR. Gather and analyse Cyber intel. Conduct Threat hunting. Lead the adoption of new technological advances and best practices in cybersecurity monitoring and response.

You will be a Great Fit if you:

- Demonstrable experience and in-depth knowledge in cyber security operations, cyber intelligence gathering, incident response and investigations.

- Have strong experience in various cyber security technologies such as IDS/IPS, firewalls, SIEM, APT, email security, web security, endpoint security, malware analysis, etc

- Have experience in threat hunting / red teaming will be preferred.

- Have at least 2 years of experience as a Tier 2 analyst in a SOC.

- Have professional certifications would be added advantage: CISSP, GIAC Certified Incident Handler, EC-Council CEH and CSA, or any other relevant qualifications

Good to Have:

- High attention to detail and quality.

- Be able to work under pressure and meet deadlines.

- Must be highly reliable, trustworthy, honest, and commitment oriented.

- Strong written and verbal communication skills

- Autonomous

- Take ownership

Successful candidates will be offered a 1+1 year contract in the first instance. Conversion to perm is dependent on good performance.

Find out more about a career with HDB at www.hdb.gov.sg/cs/infoweb/about-us/careers

Please apply for the job through the Careers@Gov job portal as linked:

https://www.careers.hrp.gov.sg/sap/bc/ui5_ui5/sap/ZGERCFA004/index.html#/JobDescription/14119020/b9b45d92-f9b0-1eee-a4ca-693ee82c40b4

On behalf of one of its clients, an innovative applied behavioral science-based research agency, the French Chamber of Commerce is looking for an Insights Analyst.

The hiring company is an innovative applied behavioral science-based research agency offering insight & consultancy to the world’s largest and most respected Consumer Products Goods (FMCG) companies. With offices in New York, London, Paris, Geneva, Milan, Frankfurt, Shanghai, and Singapore, their proprietary tools accurately understand, predict and influence consumer choice to helps marketers improve shopper and consumer experiences, enhance people’s lives, and contribute to a better world.

The hiring company's goal is to ensure their clients’ brands have the greatest chance of being purchased. And repurchased. All studies are ad-hoc in nature and the scope of work includes conducting research in markets across many markets at once.

As an Insights Analyst, you’ll have the opportunity to work with our passionate teams on projects for some of the world’s largest brands to understand, predict and influence consumer choice.

As an Insights Analyst you will:

· Conducting and overseeing all aspects of projects including design, set up, analysis and storytelling

· Actively participate in client meetings/briefings

· Primary client contact for day to day inquiries

· Liaison between our Project Management team and the client

· Perform quality checks at various stages of the research to ensure accuracy

· Grow your knowledge and skills by attending workshops and training

· Experience working with knowledgeable industry leaders

Requirements

· Bachelor’s degree in market research or related field such as, marketing, economics, statistics, social sciences, journalism, communications, or English

· 1-2 years of experience in MR agency environment

· Strong Microsoft Office Suite skills

· Good English speaking & writing, mandarin speaking would be a plus to liaise with the teams based in China

· Strong organizational skills with ability to manage multiple priorities and deadlines

· Data savvy with a strong attention to detail and accuracy

· An ability to build positive relationships with internal and external clients

· Natural curiosity, a can-do attitude and comfort with exploring problems to find solutions

· A strong drive to learn and succeed

• At least 4 years of software development experience (including requirements gathering and technical design) & preferably strong knowledge of one industry domain.

• Familiar with Software Development Life Cycle (SDLC)

• Ability to produce specifications for documentations and implementations

• Experience in IT business analysis techniques, must have experience in handling/working on Govt projects

• Degree Holder

• Self-motivated with a positive “can-do” attitude, creative with excellent presentation, communication, negotiation and interpersonal skills including strong persuasive techniques.

• Ability to lead, develop and maintain respectful and trusting relationship;

• Proficient in written and spoken English

• Able to travel as required

Job Description:

Technical Support

• Be the first contact point to provide technical support to ensure exams delivery, especially for computer-based test.
• Support operation teams by ensuring systems and devices which are used for exams purposes are compliant, working properly.
• Lead to establish best practice in providing technical support for Computer-Based Test delivery, and implement the best practice in countries to improve operational efficiency.
• Monitor venue provider tech performance, analyse the root cause of tech incident to mitigate technical risks.
• Provides technical assistance leading up to and during Computer-Based / Paper-Based test delivery, including venue sourcing, venue set up, test day delivery and post-test activities.
• Support exams new products rollout and act as the first contact point to be able to resolve technical issues in a timely manner.
• Log and report technical incidents of exams products, make improvement plan and take actions to mitigate technical incidents in exams delivery.
• Lifecycle management of devices used in exams delivery and ensure technical readiness of equipment and connectivity at test venues.
• Work with the operation team to deliver venue provider and venue staff training, particularly in system operation, including to design the proper training materials and online quizzes based on the business or operation model.
• Occasional work travel according to business needs.

Risk & Compliance

• Work with the operation team to ensure that digital systems and CBT systems are compliant with QCA and Exams delivery guidelines, including making technical mitigation plans to minimize known technical risks and implementing the plan to improve operation efficiency.
• Establish best practices in supporting CBT exam delivery from the technical perspective to ensure all relevant test activities have complied.

Relationship & People management

• Be the point of contact person to local IT service vendor, proactively work with operation team, IT service vendor, and venue technician to deliver exams smoothly.
• Manage ITSD team for Thailand, Malaysia, Singapore and Vietnam, allocate support resources based on actual needs either in a remote way or onsite support to fulfil operation or business requiremets.
• Cooperate with Global Information Service team, regional team and local IT colleagues to implement technical changes.

Job Requirements:

• Bachelor's Degree or equivalent
• Excellent computer skills, solid knowledge of hardware, software, network
• Understanding and experience of risk and compliance management
• Have experiences in support end-user to resolve technical issues.
• IT Skills (Troubleshooting in hardware and software, Solid knowledge in network, computer, operating systems)
• Experience of supporting on delivery of computer-based exams (desirable)
• Troubleshooting experiences of hardware, software and network devices (desirable)

Interested applicants, please submit your updated resume in MS WORD format via Apply Now for immediate processing. Do include your availability, last drawn & expected salary.

**We regret that only shortlisted candidates will be notified. Thank you.

Ashlynn | R21100397

Welcome to Brighter!

Mercer believes in building brighter futures by redefining the world of work, reshaping retirement, and investment outcomes, and unlocking real health and well-being. Mercer’s approximately 25,000 employees are based in 43 countries and the firm operates in 130 countries. Mercer is a business of Marsh McLennan (NYSE: MMC), the world’s leading professional services firm in the areas of risk, strategy, and people, with more than 85,000 colleagues and annual revenue of over $20 billion. Through its market-leading businesses including Marsh, Guy Carpenter and Oliver Wyman, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment. For more information, visit mercer.com. Follow Mercer on LinkedIn and X.

Ready to be part of a company that is not only leading the market, but transforming in the most exciting way? In Singapore, we are a team of experts who believe in building brighter futures for our clients and community by redefining the world of work, reshaping retirement, and investment outcomes, and unlocking real health and wellbeing.

At Mercer, we walk the talk:

• Voted #1 HR Consulting Company globally.
• Recognized as Asset Consultant of the Year for 4 consecutive years by Asia Asset Management
• Named Best Employee Engagement Consultancy and Best Corporate Wellness Provider by Human Resources Online
• Great Package and Recognition Programs
• Energetic & flexible environment surrounded by supportive colleagues.

We take care of our people, and we pride ourselves in our diverse and inclusive workforce with our “people first” culture. We make sure our people are continually learning and growing, providing them with outstanding career development, on-the-job learning opportunities and financial rewards. Most importantly, we are committed to making your journey with us meaningful and fun.

What is in it for you?

• Be part of a reputable and recognized brand in the consulting and employee benefits brokerage industry by working with and learning from industry leading experts in the field
• Unprecedented opportunity to meaningfully impact our clients and make a difference across the world and industries.
• Access to colleague resource groups that provide mentorship and development opportunities to help you build a sense of connection and community throughout your career.
• Generous leaves and opportunities to give back to the community in ways that are most meaningful to you.

Mercer Health & Benefits is seeking candidates for the following position:

Senior Health & Benefits Consulting Analyst

We will count on you to:

• Assists the consulting team in gathering, organizing, entering, and analyzing data using Excel spreadsheets to be used for various client projects. Involves increased focus on analysis of results and managing portions of projects; reviews the work of junior analysts.
• Gathers utilization or rate data from the vendors via a Request for Proposal (RFP); interpret the meaning of the data and summarize the responses from the RFP in Excel or PowerPoint format for presentation to the client.
• Develops cost projections and evaluation of vendor renewal workups; results are used as part of client meetings.
• Demonstrates project management and consulting skills such as managing the quality and timeliness of client deliverables; helps to develop budget and billing reports; participates in calls and meetings as appropriate; assists with the preparation and delivery of clear and concise communications and resolves most claim issues but can escalate more complex issues to senior consultants as needed.
• Gathers design data from the client and current vendors needed for analyzing the impact of a client's consolidation and/or marketing of its healthcare plans; typically involves organizing plan design details and costs in Excel for further analysis by the team; responsibilities also include checking data for reasonableness and follow-up with vendors regarding missing or inaccurate data.
• Learns the basics of products, services, and tools - gain an understanding of vendor/carrier markets, basic underwriting and financial skills, products, services and technical tools, and intranet resources and participates in training courses, online learning, or through learning from more experienced colleagues.

What you need to have:

• Bachelor’s degree or equivalent
• 3-5 years of Regional Client Management experience, preferably from Health and Benefit insurance or Employee Benefits business.
• Strong stakeholder engagement skills with the ability to manage multiple stakeholders including senior stakeholders with confidence and professionalism.
• Ability to work at a fast pace, both independently and in a team environment
• Capacity to manage competing priorities with strong time management skills.
• Excellent organizational, interpersonal, verbal, and written communication skills.
• Proficiency using Microsoft Office — Word, Excel, and PowerPoint.

What makes you stand out:

• Prior working experience with Health and Benefits

Marsh McLennan is committed to creating a diverse, inclusive, and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections, and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

Responsibilities:

• Manage, configure and upgrade a wide variety of security technologies (please see below for the security products)
• Troubleshoot product-specific technical issues within SLA and work with internal teams/external vendors to resolve technical issues
• Perform incident/problem escalation within SLA to internal technical teams or external product vendor
• Respond to inbound Change Requests (CRs), Service Requests (SRs) or other queries within SLA.
• Plan and coordinate Maintenance Windows with customer on necessary software patching and version upgrades.
• Create and update technical documentations on managed security technologies
• Generate monthly reports according to service scope requirements
• Adhere to organization and project security policies, procedures and security best practices

Requirements:

• Diploma/degree in Cyber Security, Computer Science/ Information Technology or equivalent.
• 4-5 years’ working experience in IT Infrastructure Operation and/or Support.
• Sound fundamental knowledge on IP networking (e.g. TCP/IP, routing, etc.) and operation systems (e.g. Windows, Linux, etc.)
• Strong critical thinking and problem-solving skills and a passion for information security
• Fluent communicator in both written and spoken English; Good interpersonal skills
• Profession certification and/or practical working expertise on Security technologies will be advantage.

Kindly indicate 106 – Security Engineer

Interested applicants may send in their detailed resumes in MS Word to Meme @ [email protected]

IT Consultancy & Services Pte Ltd

EA No: 92C5311 | EA Reg No. R23116792 | www.itcspl.com

• Minimum 3 years of experience as a Business Analyst preferably in wealth domain

Mostly going to work on producing the integration specs between two or more applications.
• Understanding knowledge of file formats and interfaces
• Having knowledge of Payments and lending settlement process is good (any BA who worked on cards system can help here)
• Understanding business functionality flows of various systems
• To also validate the outcome based on the requirements
• Good to have API and XML knowledge.

Our client is a Global Manufacturing MNC, one of the leading players in the sector. Due to business needs, they are now recruiting a IT Engineer to be part of their team for ongoing transformation projects. They are located in West– easily accessible.

Duties

• Provide administrative expertise to support IT operations (e.g., Workplace, Server, Backup, LAN) as the central technical contact.
• Ensure the secure and continuous integration of new hardware and software into IT operations.
• Handle changes, incidents, requests, and problems in accordance with ITIL standards.
• Fulfil additional tasks as assigned by the direct supervisor based on business requirements.
• Liaise with overseas team to ensure smooth work flow
• Any ad-hoc duty as assigned.

Requirements

• Min Bachelor’s degree in computer science or related field
• Min 1 year of working experiences in the related field
• Technical understanding of integrated IT architecture
• Knowledge in Microsoft SCCM, Server, VMware ESX, O365, Veeam Backup, Hardware (Client, Server, Switches) and ITIL

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)