• Make sure smooth running of the Company’s computer systems and provide technical support to users both in office and on board vessels own/operated
• Support in implementation of new info-system management software

Requirements:

• Diploma and above
• At least 2 years of working experience in setting up and running new info-software systems

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Our client is a premier supplier of indirect industrial supplies essential materials.

• Analyze incidents to identify root causes, solutions, and provide reports.
• Assess business needs and manage user access in ERP and CRM systems.
• Oversee software development, including design, testing, and documentation.
• Track IT tasks, resolve issues, and report project status.
• Ensure compliance with IT policies and deliver excellent customer service.

Requirement:

• Bachelor’s Degree in IT or equivalent
• At least 3 years of experience managing databases in Infor M3
• Proficient in Microsoft SQL Server and SQL scripting.
• Excellent communication skills to clearly explain complex IT concepts.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

RECRUITMENT BOARD

VINOVA – WORLD-CLASS MOBILE AND WEB DEVELOPMENT SERVICES

FOR STARTUPS & ENTERPRISES SINCE 2010.

We, VINOVA (VIbrant inNOVAtors), earn respect from customers for being committed to quality, flexibility and speed. With its headquarters in Singapore and offices in Vietnam, Vinova has an impressive portfolio of clients, including Cho Tot, Prudential, Samsung, HITACHI, Nestle, SingTel, ChateauAsia, OCBC Bank, IAG, MARS, Singapore Power, and many others. Vinova offers a dynamic, professional, and creative work environment where employees are encouraged to push their limits.

Our dedication to innovation has earned us a place among the Top 10 Mobile Application Development Companies in Singapore by Top Asia Corporate Ball, High-Growth Companies Asia-Pacific 2024 by Financial Times, Singapore’s fastest-growing companies 2024 by The Straits Times.

Job Title: Senior IT Sales

Location: Singapore

Department: Sales Department

Position Overview:

We are seeking a motivated and results-driven Senior IT Sales professional to join our team. The ideal candidate will have a strong background in B2B IT sales, a proven ability to build and maintain customer relationships, and a passion for identifying new business opportunities. This role requires excellent communication skills, a customer-focused approach, and the ability to collaborate with technical teams to deliver tailored solutions to clients.

Roles & Responsibilities

• Identify and acquire new leads, as well as maintain and grow relationships with existing customers.
• Conduct market research to identify potential clients, explore new markets, products, and services, and uncover business opportunities.
• Build and nurture long-term relationships with key stakeholders to drive repeat business and customer loyalty.
• Deliver impactful sales presentations to potential clients, demonstrating the value of our IT services and solutions.
• Manage the entire sales process, from initial contact to closing deals, ensuring client satisfaction throughout.
• Follow up with clients to address any concerns, answer questions, and provide tailored solutions based on their specific needs.
• Collaborate with the Technical Solution, Pre-sales team and Delivery team to prepare and customize quotations, proposals, and bid documents that align with client requirements.
• Ensure all documentation and contracts are accurate, well-organized, and reflect the agreed-upon terms.
• Monitor the progress of proposals and bids, and adjust as needed to increase the likelihood of winning deals.
• Once a project is secured, work closely with the project and delivery teams to ensure a smooth handover, providing them with all relevant details and client expectations.
• Stay involved in the project life-cycle as needed to maintain client satisfaction and address any arising issues.
• Assist with any other tasks as assigned by management, contributing to the overall success of the sales team and company.

Qualifications & Requirements

• Diploma or bachelor’s degree in Sales, IT or related fields.
• Minimum 03 years of sales experience within the IT industry, with a strong focus on B2B sales.
• Experience in IT consulting or IT application development is a plus.
• Experience in global markets, particularly in the APAC region.
• Willingness to learn and strong desire to achieve high performance in a competitive IT sales environment.
• Proficient in Microsoft Office suite with strong presentation and communication skills.
• A high standard of work quality, with attention to detail and commitment to meeting deadlines.
• Excellent negotiation, interpersonal skills, with the ability to build rapport and trust with clients.

Benefits:

● Competitive salary and performance-based bonuses.

● Opportunities for professional development and growth.

● A collaborative and innovative work environment.

● Employee recognition and reward programs.

Join Vinova, and be part of a vibrant and innovative team that thrives on creativity and excellence.

Contact information

Vinova Headquarters: Singapore

Vietnam Offices: HCMC, Ha Noi, Da Nang

Email: [email protected]

Website: https://vinova.sg/

Responsibilities

• Provide Level 2 Support for Treasury and Market’s eFX Application
• Responsible for stability of production environments ensuring application and all interfaces have maximum availability.
• Collaborate closely with other internal technical teams/business users in investigating, testing and implementing Application fix
• Responsible for handling Change Management, raising Change Request and scheduling for the implementation of fixes and enhancements.
• Act as a facilitator and coordinate between various teams like Infrastructure, Level 1, Application vendor to resolve complex issues and outages
• Track incidents and provide regular updates to users on request status and progress
• Perform Root Cause Analysis and Regular Reporting to identify areas for review for improvement

Skills/Requirement

· Bachelor’s degree

• Write Unix scripts and suggest automation to improve efficiency/effectiveness of support team
• Work with ECNs and Liquidity Providers.
• Work on Oracle, MariaDB, KAFKA, OpenShift, MQ, CD, Jenkins, Bitbucket
• Work with Network and Firewall team.
• Work on FIX Protocol related set ups.

Interested candidates, who wish to apply for the above position, please send in your resume to: [email protected]

PERSOLKELLY Singapore Pte Ltd EA License No. 01C4394 EA Reg No: R23118975 (ABDUL RAHMAN ANSARI RAJA)

We regret to inform you that only shortlisted candidates will be contacted.

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This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

**********************************

Job Responsibilities:

• To be responsible for driving and utilizing data analytics to develop intelligent insights for AML programs which includes customer risk-profiling, enhanced name screening, advanced on-going monitoring and management information system

• To work with multiple stakeholders to obtain data and deliver outcomes

• To work with large data sets and visualize outputs, ensuring data accuracy and good segmentation of data sets for tactical data mining tasks

• To perform documentation of methodology and outputs of data analytics and perform model validation

• Break down complex issues and develop solutions through data analytics, and present the findings in a structured and explainable manner

• Leverage on data analytics to support overall AML strategies to meet MAS regulations and expectations

• Use advance data modelling and analytical techniques to interpret key findings and leverage these insights in initiatives to improve efficiency and effectiveness of AML program

• Deliver MIS dashboard to facilitate AML compliance oversight and reporting

Job Requirements:

• Bachelors or Masters Degree in a quantitative field (e.g. Statistics) • Fresh grads, 0-5 years of experience are welcome to apply

• Internship experience or working experiences in relevant data analytics role

• Experience in financial crime compliance is an added advantage but not a must

• Proficient in SQL and Python

• Proficient with MS Office and Google Suite

• Detailed and process orientated

• Ability to think innovatively

• Ability to present complex ideas in a concise and simple manner

• Ability to work under tight timelines

Details of the Division and Team:

Loans & Structured Credit SEA is a part of Global Financing & Credit Trading, Asia that covers a wide range of financing transactions for SE Asia corporate clients, including private credit and corporate loans, across senior and mezzanine parts of the capital structure.

What we will offer you:

A healthy, engaged and well-supported workforce is better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That’s why we are committed to providing an environment with your development and wellbeing at its center.

You can expect:

• Flexible benefits plan including virtual doctor consultation services
• Comprehensive leave benefits
• Gender Neutral Parental Leave
• Flexible working arrangements
• 25 days of annual paid leave, plus public holiday & Flexible Working Arrangement

Your key responsibilities:

• Interact with Corporate Finance and C-suite personnel alongside senior DB team members to diligence underlying companies, assess the transaction, and to execute trades
• Manage internal transaction credit ratings and approvals processes
• Lead discussions with clients in the negotiation of transaction structure, terms and covenants
• Preparation of credit memos, scenario analysis etc for senior / mezzanine loans to corporates
• Monitor the existing loan exposures in the portfolio
• Mentor the juniors in the team

Your skills and experience:

• Minimum 10 years of experience in Finance, including structured loans, private credit
• Experience in SEA syndicated loans, pre-IPO financing and illiquid share-backed margin loans, across high yield, corporate and sponsor space.
• Experience in carrying out deep dive credit analysis, financial modeling for companies across various sectors
• Ability to understand and analyse financial statements
• Strong communication skills, analytical and detailed oriented

Role is required to be performed on-site at One Raffles Quay office. Relevant vaccination requirements may apply.

How we’ll support you:

• Coaching and support from experts in your team
• A culture of continuous learning to aid progression
• A range of flexible benefits that you can tailor to suit your needs
• Training and development to help you excel in your career
• Coaching and support from experts in your team

About us and our teams:

Deutsche Bank is the leading German bank with strong European roots and a global network. click here to see what we do.

Deutsche Bank & Diversity

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.

Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.

We welcome applications from all people and promote a positive, fair and inclusive work environment.

Responsibilities:

• Provide L2 support and troubleshooting for production incidents and critical system interface through Payment System
• Responsible for production system integrity and production system readiness of systems under Payment System team for APAC region
• Support the Incident Manager in ensuring preventive and detective measures of applications are identified and implemented with provision of root cause analysis.
• Support the IT Planner in meeting project objectives and perform production transition for new system launch and system change request.
• Propose improvements for systems based on identified process gaps.
• Identify and propose suitable processes for automation and implementation.
• Lead and coordinate projects (project support and change request). Provide analytical support and execute requirement analysis to support system enhancement, fixes, and emergency application changes deployment.
• Participate in system restoration for Disaster Recovery exercises.

Requirements:

• Diploma or Bachelor’s Degree in Computer Science or Information Technology.
• 4 years of work experience in the Application or System Support function, preferably in a bank or financial institution.
• Experience in Enterprise Application support environment with interaction to multiple function (developer, infrastructure and service desk) and business users.
• Functional knowledge of Payment systems such as GIRO, FAST, CTS, MEPS+, Overseas & Domestic Remittance, Internet Banking, customer eAdvices.
• Technical knowledge on Application hosted in both Windows and LINUX, able to perform database query (SQL Server, Oracle) and handling application services under Windows and LINUX services.
• Possess hands-on experiences in supporting Payment systems.
• Possess good understanding and competency in scripting (such as DOS, Shell Scripting)
• Excellent communication, interpersonal and presentation skills.

To apply, please visit www.gmprecruit.com and search for Job Reference: 24911

To learn more about this opportunity, please contact Yingying at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lai Yingying | Registration No: R1110239

-Perform month end closing process including journal entries preparation, balance sheet account reconciliations

-Review and analyze monthly variances for any irregularities or unusual transactions and work closely with other counterparts to understand those variances

-Preparation and computation of monthly sales accrual computations

-Preparation and timely submission of monthly, quarterly, year-end reporting package to Regional FP&A

-Ensure financial records are maintained in compliance with specified policies and procedures.

-Complete quarterly P&L forecast & annual budget

-Liaise with external auditors for statutory audit, including preparation of audit schedules and financial statements

-Assist the Regional Team with other administrative tasks for month end close

-Any other assigned duties

Interested applicants may email resume to [email protected]

Cheryl Lee Shi Le (CEI Registration No: R1434624)

Recruit Express Pte Ltd (EA: 99C4599)

-Perform month end closing process including journal entries preparation, balance sheet account reconciliations

-Review and analyze monthly variances for any irregularities or unusual transactions and work closely with other counterparts to understand those variances

-Preparation and computation of monthly sales accrual computations

-Preparation and timely submission of monthly, quarterly, year-end reporting package to Regional FP&A

-Ensure financial records are maintained in compliance with specified policies and procedures.

-Complete quarterly P&L forecast & annual budget

-Liaise with external auditors for statutory audit, including preparation of audit schedules and financial statements

-Assist the Regional Team with other administrative tasks for month end close

-Any other assigned duties

Interested applicants may email resume to [email protected]

Cheryl Lee Shi Le (CEI Registration No: R1434624)

Recruit Express Pte Ltd (EA: 99C4599)

Our client, a well-established company is seeking for an IT Project Manager (Infrastructure - In-house role) - $ 7,000.00 + AWS + VB / 21 annual leave / Central area

Requirements

• Diploma or degree in IT / Computer or relevant
• At least 3 to 5 years experience leading a small team to run Projects - IT Operation.
• Hands-on experience in management and administration of all tasks assigned related to IT infrastructures including Servers and Network.
• Knowledge in Project Management, Project Tenders, IT budget for IT infrastructure and Vendor Management
• Strong communication and interpersonal skills..
• Independent and team player

Others

• Salary up to $ 7,000.00 + AWS + VB
• Office hours, 5 day work week
• 21 Days Annual Leave
• Central area

Interested candidate can send in your resume (word format prefer) to [email protected]

Company Overview:

Traveloka is a leading technology company that provides a one-stop travel and lifestyle platform for customers in Southeast Asia. Our platform offers a wide range of travel-related services, including flight and hotel bookings, activities, attractions, and more. With a mission to empower travelers with seamless experiences, we're committed to pushing the boundaries of technology and innovation in the travel industry.

Job Description

What you will do:
Under the guidance of Head of Internal Control, the IT Internal Control Manager will play critical role in company’s continuous enhancement of internal controls across IT systems, platforms, and processes. Collaborating with diverse departments, this role ensures that controls such as ITGC, ITAC, and ITELC not only align with business objectives but also fortify data integrity and cybersecurity, while upholding SOX IT-related compliance. Positioned as a trusted advisor to the business, the person will offer insights and best practice recommendations on optimizing IT controls, emphasizing automation and standardization.

Key responsibilities include:

• Lead the assessment of IT Control Environment and framework that suits Traveloka’s needs
• Evaluate and update IT controls, cybersecurity protocols, and compliance processes in line with Traveloka’s Group SOX ICOFR guidelines
• Analyze IT processes & controls to identify key IT risks, lapses, or potential enhancements across business operations
• Advocate and drive the transition towards automated controls to boost efficiency
• Lead coordination in remediating IT audit issues in collaboration with operations and technology divisions
• Analyze and design IT SOX controls supporting business processes and other compliance topics to identify risk and control weaknesses
• Manage SOX-specific IT activities, ensuring up-to-date documentation like system flowcharts and risk control matrices
• Develop and provide IT control training to bridge organizational knowledge gaps, keeping teams abreast of compliance benchmarks
• Work to mitigate and remediate identified deficiencies with the business in a timely manner
• Promote the use of SOX control & risk management tool to PICs and assist PICs in managing control development effectively on the tool

Requirements

• Bachelor's degree in computing related majors with IT audit qualifications preferred
• A minimum of 8 years in IT audit and control roles, encompassing IT control management, cybersecurity, IT audit, and operational management
• Prior experience in Big 4 IT auditing is required
• Over 6 years of expertise in SOX-oriented IT audit & controls
• Certified Internal Audit (CIA), Certified Information System Auditor (CISA), or similar certifications highly desirable. Thorough understanding of internal control concepts, especially SOX and COSO frameworks
• Comprehensive understanding of ITGC & ITELC best practices, cybersecurity protocols, and associated regulations
• Capable of managing and prioritizing multiple IT projects
• Excellent communication abilities for effective interactions with internal and external parties

It's fun to work in a company where people truly BELIEVE in what they're doing!

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

You will be working for an IT service provider operating worldwide supporting our operative team in handling our international projects.

As IT Support Engineer, you will be providing 2nd line onsite technical Support to Enterprise users of desktop/laptop/PC, assisting with building and deployment of new desktop/laptop hardware, supporting mobile devices and managing tickets using the company’s chosen IT ticketing tool. You will also coordinate and communicate with the central helpdesk team.

This is an excellent opportunity for an experienced IT Support Engineer to take the next step in their IT career and you will:

• Provide technical support to end users on Desktops, Laptops, Printers, Handhelds and Smartphones etc.
• Troubleshooting hardware related issues and replace parts if needed
• Troubleshooting software related issues and apply fix
• Work with team members in completing job assignments
• Follow process to attend assigned jobs and escalate issues

You already have:

• Strong technical skills in trouble shooting issues related to Desktops, Laptops, Printers, Handhelds, Smart phones etc.
• 2-5 years of experience with end user support.
• Strong technical skills in Microsoft Windows operating systems and business productivity applications i.e. MS-Office
• Collaboration experience including knowledge of remote control of PCs
• Strong customer service skills
• Attitude as a team player
• Fluency in both written and spoken English

We are looking for an experience and highly motivated IT Operations Manager to oversee our organization's IT infrastructure and ensure the seamless delivery of the IT services. The IT Operations Manager will provide operations and system performance aligning with our business requirements to support strategic goals.

Responsibilities include but are not limited to:-

Infrastructure:

1. Manage and lead Infrastructure Team.

2. Facilitate smooth running of IT project operations by supporting the infra needs of project teams.

3. Responsible for infrastructure roadmaps and disaster recovery services to mitigate future service interruptions.

4. Maintain and optimize company networks and servers and recommend improvements.

5. Manage installations, upgrades and configurations of hardware and software.

6. Control costs and budgets regarding IT systems, software and team operations.

7. Liaise with vendors with regards to infra-related hardware/software requirements and costs.

DevOps:

1. Manage DevOps Team.

2. Maintain In-house and/or customer-furnished CI/CD platform.

3. Ensure staff discipline in following DevOps best practices.

4. Streamline processes and reduce overheads so that staff can focus on work that matters.

5. Advocate for security, quality and performance standards in the organization.

Security & Compliance:

1. Ensure compliance to both internal and external SLA.

2. Provide support to internal, external and regulatory audits on technology information security, and ensure committed action items to audit observations are closed in a timely manner.

3. Manage cyber threat alerts and advisories from regulators and other relevant sources to ensure prompt dissemination and follow-up.

4. Responsible for providing strong leadership for all matters relating to operations and Service Desk support, ITIL/ISO processes/guidelines to achieve service excellence.

5. Information Security Manager for ISO 27001.

Requirements:

· BSc/BA in Computer Science, IT or relevant field

· At least 5 years of relevant professional experience in IT infrastructure

· Holistic appreciation of software development and IT infrastructure

· Familiarity with cloud infrastructure is preferred

· DevOps knowledge is preferred

· Disciplined and highly-motivated self-starter who will undertake all activities to the highest professional standards

· Leadership and organizational skills

· Problem-solving aptitude

· Strong communication skills

· Ability to delegate tasks and responsibilities

• System migration experience, with a preference for experience with MariApps.
• Create a project charter that includes the project plan, budget, and timeline.
• Provide regular project status updates to the steering committee and key stakeholders.
• Oversee resource allocation, including arranging, reviewing, and recommending adjustments as needed.
• Identify and validate business requirements, prioritizing them accordingly.
• Escalate items that require approval through the change management process, such as process changes, requirement changes post-sign-off, and policy updates.
• Serve as the liaison between the Vendor and Project team, acting as the main point of contact.
• Ensure the project stays within the allocated resources and approved budget, promptly notifying the steering committee of any changes.
• Deliver the ERP solution, considering various technology components.

Requirements:

• A minimum of a bachelor’s degree.
• At least 8 years of experience in leading and managing projects.
• Experience with Mari-apps is a plus.

This will be a 1 year renewable contract position based in One North.

Responsibilities:

Supporting the following:

• IT communication (preparation, design and curation of bi-monthly eNewsletter, graphic design and video editing).
• Events and engagement initiatives and activities (planning and preparation of IT roadshows/briefings/division events, liaising with stakeholders, logistics, smooth running of event, post event-review and follow-up)
• Process and feedback management (track and follow up with relevant parties on issues closure, ensure feedback from various platforms is timely addressed
• Service performance metrics reporting to identify trends and areas for improvement
• Implementing workflows, procedures, guides and tools to improve operational efficiency and service delivery.
• Administering Service Management Portal and intranet.
• Administrative or operational work (collating inputs, designing and conducting surveys/polls, and assisting management in document, workflow, and knowledge management).

Qualifications:

• Diploma in IT or related discipline.
• 2 years of relevant work experience, advantageous if it was in IT support or service management roles.
• Proficient in using Microsoft 365 including Excel (formulas, pivot tables etc.) PowerPoint, MS Teams, Forms and Microsoft SharePoint and other Collaboration and virtual conference tools (e.g., Zoom)
• Strong command of English language and excellent written and verbal communication skills.
• Problem-solving, analytical and organisational skills.
• Meticulous, positive attitude and willingness to learn.

Ethos Search Associates Pte. Ltd.

EA Licence No: 13C6655

EA Reg No: R1988580 Jacky Chong

The Helpdesk Support Engineer is an important member of KPMG SG’s ITS department. They serve as the first point of contact for end-users experiencing technical issues with their computer systems, software applications, or hardware peripherals, ensuring a prompt, effective, and smooth delivery of services to the end users.

Primary Responsibilities:

• Provide timely and effective support to end-users through various available channels like phone, emails, chat, or in-person interactions.
• Perform remote assistance through diagnostic techniques and pertinent questions.
• Diagnose and resolve technical issues with the best solution based on the description and details provided by end users.
• Accurately identify the correct category in ServiceNow and escalate unresolved issues to the next level of support in ServiceNow with clear and concise descriptions in the ServiceNow logs.
• Act as a single point of contact between end-users and next-level support until the issue is resolved.
• Identify areas of improvement in procedures and processes, and document them in the repository for service improvement and knowledge sharing with end users and internal teams.
• Stay updated with emerging technologies, software updates, and industry best practices to be able to recommend upgrades or improvements to existing systems.

Required Qualifications:

• Diploma/Degree in Information Technology or a relevant field.
• ITIL Foundation in Service Management certification.
• Proven experience in providing helpdesk support for at least 3 years and above.
• Strong problem-solving and analytical skills.
• Excellent communication and customer service skills.
• Basic knowledge of networking concepts and familiarity with common software applications and productivity tools.
• Understanding of security protocols and best practices.

⠀

Only shortlisted candidates will be contacted by KPMG Talent Acquisition team, personal data collected will be used for recruitment purposes only.

At KPMG in Singapore we are committed to creating a diverse and inclusive workplace. We believe that diversity of thought, background and experience strengthens relationships and delivers meaningful benefits to our people, our clients and communities. As an equal opportunity employer, all qualified applicants will receive consideration for employment regardless of age, race, gender identity or expression, colour, marital status, religion, sexual orientation, disability, or other non-merit factors. We celebrate the different talents that our people bring and support every staff member in their journey to achieve personal and professional growth. One of the ways we do this is through Take Charge: Flexi-work, our flexible working framework which enables agile and innovative teams to help deliver our business goals.

Note: This is a contract role (renewable subject to work performance)

Work Schedule: This position requires availability for a rotating 24x7 shift schedule, including nights, weekends, and holidays.

Location: To be discussed during interview

Salary: up to S$3,600 + S$180 Fixed Shift Allowance

Job Overview:

• We are looking for a dedicated and motivated IT Operations Specialist to join our team. This role involves working on a 24x7 shift rotation to ensure the continuous monitoring, support, and maintenance of our IT infrastructure. The ideal candidate should have a strong technical foundation, excellent problem-solving abilities, and be comfortable working in a dynamic and fast-paced environment.

Key Responsibilities (SDC Associate Engineer):

• Consistently monitor the performance and availability of IT systems, including servers, networks, and applications. Provide first-level troubleshooting and support for any issues that arise.
• Respond promptly to IT incidents, following established procedures and escalation protocols. Document incidents and resolutions in the incident management system.
• Perform routine maintenance tasks such as software updates, patch management, and system backups to ensure the integrity and security of IT systems.
• Execute daily operational tasks, including system health checks, log reviews, and performance monitoring, ensuring all tasks are completed within the defined SLAs.
• Maintain clear and effective communication with IT teams, stakeholders, and end-users, providing timely updates on incidents and operational activities.
• Ensure adherence to company policies and regulatory requirements, conducting IT operations securely and in compliance with industry standards.

Job Requirements:

• Bachelor’s Degree/ Polytechnic Diploma in Computer Science, Information Technology, or a related field.
• At least 1 year of experience in IT Infrastructure Operations or Support (LAN/WAN/Systems/Cloud).
• Proficiency in operating systems such as Windows and Linux, network protocols, VMware, and IT infrastructure. Experience with monitoring tools and incident management systems is advantageous.
• Strong critical thinking, problem-solving skills, and a passion for information security.

Brandon Lim | EA Registration No: R21102894

EPS Consultants Pte Ltd| 95C5630

Job Responsibilities:

• Setup, installation and deploying of computers.
• Cloning/Imaging of laptop/desktop
• Email and phone communication with customer
• Station at customer’s office for IT support if required (if stationed, reporting will be at customer location)
• Performing IT support (Ticketing System, Remote Support, Onsite Support)
• Active directory user account management
• Provide administrative support in checklists/reports.
• Perform computer hardware parts upgrades/replacement.
• Other adhoc duties/projects assigned.

Requirements

• Understands basic Windows OS commands and have adequate knowledge about Windows OS environment, and software such as Microsoft 365, Microsoft Active Directory system, SCCM and MDT system.
• Experience in ServiceNow ticketing system is preferable
• At least a IT Diploma.

Job Responsibilities:

• Conduct daily sales activities, including cold calling, scheduling client appointments, preparing presentation materials and proposals, and presenting to potential customers.
• Develop and execute strategies by analyzing current market trends and needs.
• Generate new leads and secure new sales opportunities to boost sales revenue and achieve sales targets.
• Collaborate with partners and cross-departmental teams to provide pricing details and technical support to customers.
• Ensure accuracy in sales reports for record-keeping and management reporting.
• Perform pre-ITQ and RFQ groundwork duties, including tender/bidding and negotiation to close deals.
• Maintain strong support and relationships with existing and new customers, fostering long-term partnerships.
• Stay updated on product knowledge and market trends by attending product training sessions and keeping up with the latest developments.

Requirements:

• Minimum 1-2 years of work experience in Business-to-Business sales or in Business development role in IT field.
• Diploma / Degree holder in related field (Sales or Information Technology).
• IT Product Knowledge. Knowledge or experience in HP / Lenovo SMB sales or IT solutions and consultancy will be an added advantage.
• Proven good sales track record in related fields.
• Excellent communicator with good presentation skills.

• Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician
• Good understanding of computer systems, mobile devices, mobile applications and other tech products
• Installation, configuration, and troubleshooting
• Knowledge in network system security
• Liaise with vendors on new IT purchase and implementation
• Excellent problem-solving and communication skills
• Any other ad hoc tasks assigned by supervisor

*** HR Contact Number : 6996 6666

Job Description

• Installation, configuration, and troubleshooting.
• Set up and install Surveillance equipment and systems.
• Knowledge in network system security.
• Liaise with vendors on new IT purchase and implementation.
• Any other ad hoc tasks assigned by supervisor.

Requirements

• Min. Diploma in Electrical/Electronic/ IT Engineering.
• Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician
• Good understanding of computer systems, mobile devices, mobile applications and other tech products

Supporting ATFM system for MOT on GCC environment.

Candidate To be responsible for setting up and maintaining the infrastructure under GCC for the client. Also required to setup and maintain the integration for SAP SAC, Datasphere, Integration Suite. Expected to know Lamda scripting and setting up of CFT, SFTP etc.

Must have: GCC environment, ATFM system, Azure/AWS, Windows/Linux OS SFTO,CFT Setup, Lamda scripting.

Good to have: SAP

Key Responsibilities:

• Provide remote and on-site technical support for operations staff and customers.
• Diagnose and resolve hardware, software, and network issues.
• Perform maintenance and support for electronic technologies and software application deployments.
• Collaborate with team members to isolate and resolve technical problems effectively.
• Maintain clear communication with senior executives and provide status updates on technical issues.
• Document support processes and resolutions for future reference.
• Ensure a pleasant and professional demeanor when interacting with all stakeholders.

Qualifications:

• Minimum of 2 years of hands-on IT desktop support experience.
• Strong troubleshooting skills in hardware, software, and networking.
• Excellent communication skills, with the ability to interact effectively with senior executives and diverse teams.
• Ability to work independently and as part of a collaborative team.
• Pleasant disposition and a customer-focused mindset.

Mandatory Skills

Key Responsibilities:

• Bridge between Business and Technology: Act as the main point of contact for business units and development/vendor teams. This includes translating business requirements into technical specifications and ensuring smooth implementation.
• Requirements Analysis and Documentation: Prepare Statements of Work (SOW), functional specifications, and user stories, conducting detailed analysis of requirements and coordinating with business and technical teams.
• Testing and Support: Conduct or coordinate System Integration Testing (SIT) and User Acceptance Testing (UAT) on user stories. Work with development and production support teams to resolve production issues.

Requirements:

• Strong Communication: Excellent verbal and written communication skills are essential for effective collaboration with diverse stakeholders.
• Project Management Experience: Experience in project management is a plus.
• Technical Skills: Knowledge of banking systems like Finacle, REST APIs, and SQL/DB queries is valuable. Familiarity with modern application design using microservices and CI/CD tools such as Git and Jira is essential.
• Hands-on Experience: Previous hands-on coding experience and successful implementations using these technologies are advantageous.
• Agile Methodology: Understanding of agile methodologies and ceremonies within squads.

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Overall, this position requires a blend of business acumen, technical expertise, and strong communication and collaboration skills. The individual will play a crucial role in bridging the gap between business requirements and technical implementation, ensuring successful delivery of banking applications.

Key Points to Highlight in the Interview:

• Demonstrate Understanding of Banking Systems: Show your knowledge of Finacle and how it relates to banking processes.
• Technical Skills: Emphasize your familiarity with SQL/DB queries, REST APIs, microservices, and CI/CD tools.
• Project Management Experience: Provide examples of projects you've managed, highlighting your ability to coordinate teams and deliver on deadlines.
• Communication Skills: Be prepared to give examples of how you've effectively communicated complex information to different stakeholders.
• Agile Methodology: Share your understanding of agile ceremonies and how you've applied them in previous roles.

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As a Senior Analyst, you will play a crucial role in driving data-driven decision-making and providing valuable insights to support our business objectives. You will be responsible for conducting complex analyses, developing data-driven strategies, and collaborating with cross-functional teams to deliver actionable recommendations.

Roles & Responsibilities

• Conduct in-depth analyses of large and complex datasets using advanced statistical techniques and data mining tools.
• Develop and maintain data models, dashboards, and reports to provide clear and concise insights to stakeholders.
• Identify trends, patterns, and anomalies in data to uncover opportunities and risks.
• Collaborate with business leaders to understand their needs and translate them into actionable data-driven solutions.
• Mentor and guide junior analysts in their professional development.

Skills & Experience

Functional/Technical

• Bachelor's degree or equivalent experience.
• Minimum of 5 years of experience in a data analysis role.
• Strong proficiency in data analysis tools and programming languages (e.g., SQL, Python, R).

Soft skills

• Excellent problem-solving, analytical, and quantitative skills.
• Strong communication and interpersonal skills, with the ability to effectively present complex findings to both technical and non-technical audiences.
• Experience working with cross-functional teams and building strong relationships.

What We Offer

• Remuneration dependent on experience (SGD 9,000-10,000)
• Employee benefits and insurance