We are seeking an experienced Infra Senior Analyst to be responsible for the setup, configuration, and maintenance of the infrastructure supporting critical client operations.

The role also includes working with cloud-native tools, such as Lambda scripting, CloudFormation Templates (CFT), SFTP setup, and ensuring seamless integration and infrastructure operations for clients.

• To be responsible for setting up and maintaining the infrastructure for the client.
• To setup and maintain the integration for SAP SAC, Datasphere, Integration Suite.
• Lamda scripting and setting up of CFT, SFTP etc.

Must have:

• GCC environment,
• ATFM system,
• Azure/AWS,
• Windows/Linux OS SFTO,CFT Setup,
• Lamda scripting.

Good to have: SAP

Job scope

• Apply knowledge of Salesforce capabilities and limitations to guide implementations of the System.
• Customize and configure Salesforce to meet business requirements.
• Manage and implement Salesforce updates and changes.
• Analyze business processes and workflows to identify areas for improvement.
• Document functional and non-functional requirements, user stories, and acceptance criteria.

Job requirement

• Diploma/Degree in Computer Science, Information Technology or equivalent.
• With at least 3 years’ experience as a Business Analyst, Scrum Master, Product Owner or equivalent in Agile projects.
• Certified Scrum Product Owner or Certified Scrum Master or equivalent.
• Salesforce Certified Business Analyst and have passed/obtained Salesforce Administrator exam (CRT101) certification.
• Excellent communication and interpersonal skills.
• Hands-on experience with mapping business processes and information flows and capturing them in designs, cases, and user stories.

We respect your privacy and all communication will be treated with confidentiality. If you wish to know more about this position or explore other roles, please prepare your updated profile and get in touch with [email protected] | Personnel Reg No.: R1105160 | EA License: 02C3423

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by Manpower for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-policy

Position

As Application Support Analyst, you will be involved with innovative and fully DevOps oriented teams in order to provide support for both the Asian and Europe Region.

This position is part of a support team for core banking suit of application, named ISIS. It is deployed across the ASIA & EMEA in multiple entities which targets to:

• Payments, domestic and cross border
• Financing
• General Ledger
• Accounting
• Financial reporting for local regulator or Head Office in Paris.

The solutions are built and supported in Paris and in Singapore.

Scope of Work

• Manages user requests & incidents in a timely manner

- Prioritizes User requests based on their urgency, their criticality and their context. Ensure all incidents investigation and follow-up in case of third-party / vendor involvement, communication and pushes for resolution including workaround identification

- Ensures adequate and efficient communications toward users, senior management and other IT stakeholders during incident management process (major or minor).

• Ensures Daily support tasks

- Ensures sanity checks are performed (morning, evening) and on-calls duty

- Contributes to change requests, urgent data modifications and INTPRODs executions

- Escalates issues if need be, but remains the main point of contact for the user

• Pushes for sustainable resolutions and sustain knowledge management

- In case of Incident, ensures root cause is properly identified and remediation actions defined and prioritized (Problem Management)

- Contributes to major incident reports and post-mortems when required

- In case of recurrent Request/incidents, pushes for the creation of a Feature Development/bugfix, or automation

- Keeps the support documentation up-to-date

• Acts as the IT Run preferred communication channel with all stakeholders

- Contributes to Major events (BCP, Disaster recovery, Production interventions, etc.) synchronizing with other Support engineers, Users, and CAGIP stakeholders.

- May extend his activities to complementary tasks like Testing or BA if part of the squad.

• Must have skllls as Good communicator, who can transalate technical issues in Simple language which is understantable and relatable with Business and Operations.

Required Skills

• Solution oriented, business focused with a mindset to constantly improve production quality and stability.
• Have basic technical skills e.g. SQL, Unix, Microservices, CI/CD tolls etc.
• Excellent analytical skills
• Ability to multi task and manage stress while maintaining empathy for end users.
• Exposure to Monitoring tools & Automation.
• Good communicator and have managed Operations & Business.
• Problem-Solving mindset with orientation towards Continues Improvement.
• Functional knowledge of similar kinds

Experience

• The candidate should have minimum 4 year’s experience in application support, with exposure in Banking industry (is a plus).

Next Step

Prepare your updated resume and expected package.

Simply click on 'Apply here' or email to [email protected] to drop your resume

All shortlisted candidates will be contacted.

Prasant Sirohi

EA License Number: 91C2918

Registration Number: R22106307

Additional Job Description

Point of Contact Role for Quality or Supply incidents that impacts Customer Supply/Delivery Commitments to Customers.
Qtr End Management representing OM.

Centrally coordinate / manage OM related matters working closely with Stakeholders (OPF, TSP, GQ, FG, Logistics, Legal) in ASIA to enable smooth and efficient Operations for Customers and Customer Facing Roles.

Responsibilities

1.Collaborating on Site related Issues to CSO

2. MRB Type of issues contact point (Containment / Recovery / Mitigation)

3. Within the month Supply Risks / Opportunities coordination when multiple customers are fighting for priorities.

4. General Supply Guidance Publication (Monthly Basis to key customers with Supply Commit & RTF)

5. Educating / Sharing with internal Partners about Customer expectation so that they "UNDERSTAND" customers.

6. Quarter End Management from OM point of view

7. Enhance Customer Experience while improving efficiencies and producitivies.

Qualifications

1. Minimum 1year CSO or Customer Facing (Sales) Experience with proven "Customer Satisfaction" experience.

2. Good understanding of Micron and Customers Business and Customers Requirements.

2. SAP Order Management Experience.

3. Excellent Communication skill (English communication is a must)

4. Self driven, Data driven

5. Able to build strong collaboration with stakeholders such as GQ, TSP, OPF, FG, Logistics, Legal

6. Able to build Customer Ready Communication Package

Project Management Experience, Lean Six Sigma Experience are plus

Optimum Solutions (Registration Number: 199700895N) is Singapore's leading Information Technology , Consulting and Professional Services company with Competence in Digital Transformation, Automation, Robotics, Cloud, Big Data, Analytics and Emerging technologies projects. Optimum has been successfully delivering IT projects since 1997 and has been a key IT service provider to clients delivering Software Design, Development, Engineering and IT Transformation Projects.

Role : API Technical System Analyst

• Must have 5+ years of a Core API System Analyst or API Technical Business Analyst experience is a must.
• 03+ years recent working experience in API technical analysis in banking domain is a must.
• Working experience in banking industry is mandatory for at least 03+ years.
• Must be hand-on experience with Agile BA ways of working like writing story points.
• Must have experience in eliciting high-level API technical requirements, formulating API specifications, collaborating with stakeholders, and ultimately shaping the API's structure.
• Write and maintain API programmable code outlined in technical instructions and specifications for software applications and operating systems.

Must be very well versed with:

Two Sides of API Utilization

APIs can be classified into two broad categories: those that are created (i.e., "produced") and those that are consumed (i.e., "utilized").

2. Technical Document Analysis

When dealing with the consumption of an API, it is often provided by a third-party vendor or provider. The API's documentation is a critical resource, encompassing vital information such as functional aspects, request payload, response payload, status messages, data attributes, data lengths, permissible values, and more.

API Monitoring and Maintenance

Post-release, continuous API monitoring is essential to track the uptime, performance, security, and adherence to SLAs. Regular maintenance ensures that the APIs remain reliable and that any issues are promptly addressed.

We are partnered with an established organisation to search for a Sustainability Analyst for their Data Center foorprint

Responsibilities:

• Optimize Reporting Processes: Create and maintain systems that streamline sustainability reporting, improving data accuracy and impact. Partner with internal teams to meet their sustainability KPIs.
• Lead Sustainability Initiatives: Spearhead the development and implementation of sustainability goals, ensuring alignment with both environmental and financial objectives for the organization and Data Centre operations.
• Policy Implementation and Review: Formalize sustainability strategies through documentation, conducting quarterly reviews to ensure alignment with evolving standards.
• Track sustainability metrics, gather relevant data, and produce regular performance reports. Conduct audits to ensure ongoing adherence to sustainability goals.
• Stay Informed on Best Practices: Monitor industry trends and continuously incorporate leading sustainability practices into the organization.

Requirements:

• Degree in any discipline
• Familiar with global and local sustainability standards, such as SS564 Green Data Centre, ISO 14001 Environmental Management System, etc.
• Analytical mindset and project management skills for effective tracking and reporting of sustainability projects.

As a I4.0 Analyst at Micron Smart Manufacturing and Artificial Intelligence (SMAI) Planning Innovation, you will be working in multidisciplinary projects with co-workers from global sites to develop Smart Manufacturing solution through Artificial Intelligence and Machine Learning to drive maxout and capex efficiency. You are require constantly learning new front tier technology and creatively apply and deliver solutions to global operations to enable Micron to continue to lead in this competitive landscape.

Primary Responsibility
• Work closely with business partners to capture and analyze opportunities to improve wafer output performance, taking an idea, access and prepare necessary data support, work with data scientists to create machine learning models, develop it to an application with intuitive user interface, integrate with any pre-existing systems, demonstrate successful use cases and wins, etc.
• Provide expert functional and process guidance on system capabilities in Process Engineering to enable maxout initiatives. Identify gaps, weaknesses, and inefficiencies in solution today to improve wafer move, WPD, and output performance
• Skilled, experienced, and capable to translate process knowledge into project implementation in improving run rate, equipment uptime and process harmonization to achieve higher output.
• Define business solution and propose project for implementation
• Design, integrate and scale solutions to beneficial to Micron operation at global level.
• Lead projects, drive high value activities that will require the coordination, support, and management of resources from global teams
• Use metrics and performance data to understand opportunities for improvement

Requirements
• A Bachelor’s Degree in Electrical Engineering, Industrial Engineering, Computer Engineering, Computer Science or related fields and Industry Semiconductor
• Domain knowledge in Process Engineering, Product Integration Engineering, Industrial Engineering, will be advantage.
• Strong analytical and creative problem-solving skills
• Strategically focused, impact oriented, highly organized and adaptable.
• Able and willing to travel overseas
• Results orientated with a growth mindset and strong dedication

About Micron
As the leader in innovative memory solutions, Micron is helping the world make sense of data by delivering technology that is transforming how the world uses information. Through our global brands — Micron, Crucial and Ballistix — we offer the industry’s broadest portfolio. We are the only company manufacturing today’s major memory and storage technologies: DRAM, NAND, NOR and 3D XPoint™ memory. Our solutions are purpose built to demonstrate the value of data to unlock financial insights, accelerate scientific breakthroughs and enhance communication around the world.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Analyzes complex business problems and issues using data from internal and external sources to provide insight to decision-makers. Identifies and interprets trends and patterns in datasets to locate influences. Constructs forecasts, recommendations and strategic/tactical plans based on business data and market knowledge. Creates specifications for reports and analysis based on business needs and required or available data elements. May provide consultation to users and lead cross-functional teams to address business issues. May directly produce datasets and reports for analysis using system reporting tools.

Position

As Senior Application Support Analyst, you will be Leading with innovative and fully DevOps oriented teams in order to provide production support for both the Asian Region and the World.

This position is part of a new support team formation for the company's new strategic program. It is multiyear program which targets to:

• Build a new platform to interconnect investors, lenders and clients on syndicated markets
• Build a digital platform for the company's clients and investors
• Manage large lender pool deal, different loan format, institutional investors and multi-product
• Increasing agility lead by more focused and structured transactions
• Implement solution aligned with regulatory requirements (Basel IV, IFRS 9).

The solutions are built and supported in Paris and in Singapore.

Scope of Work

• Lead and mentor a team of support analyst, you will be responsible for overseeing the daily operations of technical support team as well as participating as an active member of the team. As a Support Lead, this position will partner with the Paris counterpart to deliver exceptional support by organize work, build reports, handle escalations, and most importantly working on continues improvement and efficiency increase by optimizing the process and automating the support work.

To ensure user requests & incidents in a timely manner

• Prioritizes User requests based on their urgency, their criticality and their context. Ensure all incidents investigation and follow-up in case of third-party / vendor involvement, communication and pushes for resolution including workaround identification
• Ensures adequate and efficient communications toward users, senior management and other IT stakeholders during incident management process (major or minor).

Ensures Daily support tasks

• Ensures sanity checks are performed (morning, evening) and on-calls duty
• Contributes to change requests, urgent data modifications and INTPRODs executions
• Escalates issues if need be, but remains the main point of contact for the user

Pushes for sustainable resolutions and sustain knowledge management

• In case of Incident, ensures root cause is properly identified and remediation actions defined and prioritized (Problem Management)
• Contributes to major incident reports and post-mortems when required
• In case of recurrent Request/incidents, pushes for the creation of a Feature Development/bugfix, or automation
• Keeps the support documentation up-to-date

Acts as the IT Run preferred communication channel with all stakeholders

• Contributes to Major events (BCP, Disaster recovery, Production interventions, etc.) synchronizing with other Support engineers, Users, and stakeholders.
• May extend his activities to complementary tasks like Testing or BA if part of the squad.

Must have skills as Good communicator, who can translate technical issues in Simple language which is understandable and relatable with Business and Operations.

Leadership Skills

• Lead the elaboration of a production issues with business stakeholders and concerned IT teams.
• Lead the problem management with the application teams, identify action and follow-up the implementation roadmap.
• Lead, Manage and Mentor the work of support analyst under you for their key responsibilities.
• Lead and ensure the continues optimization of production activity in form of automation.
• Lead as a liaison between Business users, Operations and IT team for all support requirements.
• Lead Incident & Problem Management related actives.

Required Skills

• Solution oriented, business focused with a mindset to constantly improve production quality and stability.
• Have basic technical skills e.g. SQL, Unix, Microservices, CI/CD tolls etc.
• Excellent analytical skills
• Ability to multi task and manage stress while maintaining empathy for end users.
• Experience in leading transformation/Implementation for Monitoring tools & Automation.
• Strong experience in communicating and managing Operations & Business.
• Problem-Solving mindset with orientation towards Continues Improvement.
• Must have prior experience in leading team and aligning with Management.
• Functional knowledge of similar kinds

Experience

• The candidate should have minimum 8 year’s experience in application support, with exposure in Banking industry (is a plus).

Next Step

Prepare your updated resume and expected package.

Simply click on 'Apply here' or email to [email protected] to drop your resume

All shortlisted candidates will be contacted.

Prasant Sirohi

EA License Number: 91C2918

Registration Number: R22106307

Position

As Application Support Analyst, it’s a L1 & L2 role for Global Support, you will be involved with Incident communication, Problem follow-up, transversal coordination of key initiatives to provide support for both the Asian and Europe Region.

This position is part of a support team for Cash & Coorporate Banking applications. They are deployed across the ASIA & EMEA in multiple entities which targets to:

• Payments, domestic and cross border
• Financing
• General Ledger
• Accounting
• Financial reporting for local regulator or Head Office.
• Trade Finance
• Loan Management
• Channels

The solutions are built and supported in Paris and in Singapore.

Scope of Work

• Manages user requests & incidents in a timely manner

- Prioritizes User requests based on their urgency, their criticality and their context. Ensure all incidents investigation and follow-up in case of third-party / vendor involvement, communication and pushes for resolution including workaround identification

- Ensures adequate and efficient communications toward users, senior management and other IT stakeholders during incident management process (major or minor).

• Ensures Daily support tasks

- Ensures sanity checks are performed (morning, evening) and on-calls duty

- Contributes to change requests, urgent data modifications and INTPRODs executions

- Escalates issues if need be, but remains the main point of contact for the user

• Pushes for sustainable resolutions and sustain knowledge management

- In case of Incident, ensures root cause is properly identified and remediation actions defined and prioritized (Problem Management)

- Contributes to major incident reports and post-mortems when required

- In case of recurrent Request/incidents, pushes for the creation of a Feature Development/bugfix, or automation

- Keeps the support documentation up-to-date

• Acts as the IT Run preferred communication channel with all stakeholders

- Contributes to Major events (BCP, Disaster recovery, Production interventions, etc.) synchronizing with other Support engineers, Users, and stakeholders.

- May extend his activities to complementary tasks like Testing or BA if part of the squad.

• Incident communication
• Problem follow-up
• Transversal coordination of key initiatives.
• Must have skllls as Good communicator, who can transalate technical issues in Simple language which is understantable and relatable with Business and Operations.

Required Skills

• Solution oriented, business focused with a mindset to constantly improve production quality and stability.
• Have basic technical skills e.g. SQL, Unix, Microservices, CI/CD tolls etc.
• Excellent analytical skills
• Ability to multi task and manage stress while maintaining empathy for end users.
• Exposure to Monitoring tools & Automation.
• Good communicator and have managed Operations & Business.
• Problem-Solving mindset with orientation towards Continues Improvement.
• Functional knowledge of similar kinds

Experience

• The candidate should have Rich banking experience in handling business and Operation uses.

Next Step

Prepare your updated resume and expected package.

Simply click on 'Apply here' or email to [email protected] to drop your resume

All shortlisted candidates will be contacted.

Prasant Sirohi

EA License Number: 91C2918

Registration Number: R22106307

Position

As Application Support Analyst, you will be involved with innovative and fully DevOps oriented teams in order to provide support for both the Asian and Europe Region.

This position is part of a support team for core banking suit of application, named ISIS. It is deployed across the ASIA & EMEA in multiple entities which targets to:

• Payments, domestic and cross border
• Financing
• General Ledger
• Accounting
• Financial reporting for local regulator or Head Office in Paris.

The solutions are built and supported in Paris and in Singapore.

Scope of Work

• Manages user requests & incidents in a timely mannerPrioritizes User requests based on their urgency, their criticality and their context. Ensure all incidents investigation and follow-up in case of third-party / vendor involvement, communication and pushes for resolution including workaround identification
  Ensures adequate and efficient communications toward users, senior management and other IT stakeholders during incident management process (major or minor).
  
• Ensures Daily support tasksEnsures sanity checks are performed (morning, evening) and on-calls duty
  Contributes to change requests, urgent data modifications and INTPRODs executions
  Escalates issues if need be, but remains the main point of contact for the user
  
• Pushes for sustainable resolutions and sustain knowledge managementIn case of Incident, ensures root cause is properly identified and remediation actions defined and prioritized (Problem Management)
  Contributes to major incident reports and post-mortems when required
  In case of recurrent Request/incidents, pushes for the creation of a Feature Development/bugfix, or automation
  Keeps the support documentation up-to-date
  
• Acts as the IT Run preferred communication channel with all stakeholdersContributes to Major events (BCP, Disaster recovery, Production interventions, etc.) synchronizing with other Support engineers, Users, and stakeholders.
  May extend his activities to complementary tasks like Testing or BA if part of the squad.
  
• Incident communication
• Problem follow-up
• Transversal coordination of key initiatives.
• Must have skllls as Good communicator, who can transalate technical issues in Simple language which is understantable and relatable with Business and Operations.

Required Skills

• Solution oriented, business focused with a mindset to constantly improve production quality and stability.
• Have basic technical skills e.g. SQL, Unix, Microservices, CI/CD tolls etc.
• Excellent analytical skills
• Ability to multi task and manage stress while maintaining empathy for end users.
• Exposure to Monitoring tools & Automation.
• Good communicator and have managed Operations & Business.
• Problem-Solving mindset with orientation towards Continues Improvement.
• Functional knowledge of similar kinds

Experience

• The candidate should have minimum 4 year’s experience in application support, with exposure in Banking industry (is a plus).

Next Step

Prepare your updated resume and expected package.

Simply click on 'Apply here' or email to [email protected] to drop your resume

All shortlisted candidates will be contacted.

Prasant Sirohi

EA License Number: 91C2918

Registration Number: R22106307

Our client, a Global leader in trading of Energy- related commodities is looking for a Contracts Analyst to join their team:

Job Scope:

• Verifying and validating transactions within the System for consistency
• Ensuring timely and accurate updates of deals in the system to reflect any changes
• Drafting contracts for Crude and/or products for internal review
• Distributing contracts post-approval
• Recording contracts and associated amendments in the system
• Keeping master templates up to date as required
• Assessing and responding to contracts received from counterparties
• Updating contract-related Excel worksheets/Power BI reports
• Creating tender offers as necessary
• Coordinating with Finance/Legal/Demurrage departments on contract wording and terminology
• Evaluating counterparties' general terms and conditions

Requirements:

• Minimum Diploma/Degree in Business
• Minimum 5 years experience in a Trade Support/ Operations role in drafting and reviewing contracts
• Good understanding of incoterms
• Experience working in Commodity trading environment
• Highly detailed and meticulous

Please contact Brendan Low or email your cv directly in word format to [email protected]

Kindly email your cv directly in word format to [email protected]

Please note that due to the high number of applications only shortlisted candidates will be contacted.

We regret to inform you that your application for this position was unsuccessful if you do not hear from us in the next 5 business days.

EA License: 16S8131

Recruiter License: R1104469

Optimum Solutions (Registration Number: 199700895N) is Singapore's leading Information Technology , Consulting and Professional Services company with Competence in Digital Transformation, Automation, Robotics, Cloud, Big Data, Analytics and Emerging technologies projects. Optimum has been successfully delivering IT projects since 1997 and has been a key IT service provider to clients delivering Software Design, Development, Engineering and IT Transformation Projects.

Role : Admin/Operational Support Analyst

• 2+ years of Admin / Operational Support experience.
• Raising of eMemo/Contract activities - must have experience
• Staff Onboarding/Off-boarding process - must have experience
• Hands-on understanding / experience in Microsoft product is require (MS Excel (Vlookup / Hlookup), Outlook, Word) - must have experience
• Streamline, clean up, create proper hierarchy for document repository.
• Tracker and chaser deliverables and To-Dos
• Liaise with Service Recovery Test Center of Excellence (STSS) / Finance
• Support in SDM and related documentation activities
• Communicating and following up admin support for Control-M scheduled maintenance related activities
• Report generation / inputs for broader reporting for pillar based on data pulled from various resources
• Admin support, coordination, governance activities for production pillar
• Data clean up, highlighting quality issues based on checklist and correction as per guidelines-
• Setup of meetings, capture minutes, follow ups with teams as required.
• All other non-technical tasks that can be performed within Service Recovery to support the Service Recovery team

Responsibilities:

• Provision in Microsoft Office, knowing how to use Microsoft Excel to tabulate data for data analysis, reporting, Powerpoint to compile and generate slides for presentation.
• Able to multitask without compromising of work quality ie. Multiple onboarding / offboarding on the same day.
• Preferably having experience working in Financial Industry, with prior knowledge of how Financial Institution works.

Domain : Banking

5 to 8 years of experience in functional analysis in area of Private Banking, Wealth Management.

Knowledge and experience of banking business and its operations is a big plus

Education/ Qualifications:

· Strongly familiar with Avaloq Core Platform; Avaloq certification is a plus

· Proven ability to work with stakeholders at all levels of seniority and effectively engage in discussions with senior management. In particular, demonstrated capability to collaborate with Legal, Compliance and Information Security teams (a good understanding of regulatory requirements is needed)

· Expertise in conceptual modelling, ability to see the big picture and envision possible solutions and clear ability to provide concise, precise and managerial answers to a wide array of business-related topics

· Excellent analytical skills, attention to detail and ability to independently develop and manage complex models. Very good command of MS Office suite is a must

· Experience in project management and knowledge about the entire application development life cycle (planning, budget, approval, sourcing, monitoring and implementation) will be a plus

· Highly flexible and adaptable to manage a multi-faceted role with changing priorities and tasks that are complex, unpredictable and time sensitive. Very hands-on and with a to-do attitude

· Ability to identify risks, resolve conflicts and plan tasks

· A team player who continually collaborates and shares information

· Demonstrated ability to work under pressure and meet deadlines

· Knowledge of methodologies in applications development (e.g. Agile, waterfall)

· Experience in JIRA, Confluence and HP ALM will be a plus

· Degree in Business Administration, Economics, Engineering, Computing or similar. Master recommended

· English proficiency required

· At least a minimum of 8+ years of System Analysis work and equivalent Cards Functional Domain experience, cards payment networks, preferably with at least 8+ years of working experiences in Card link/Vision Plus

· In-depth technical skills in CICS COBOL. COBOL batch, JCLs, Easytrieve, VSAM, JCL, OPC and other mainframe utilities

· Good communication skills

Job Descriptions:

· Responsible for requirement analysis, effort estimation, application solution design for Cards Core Issuing and acquiring application processes

· Responsible to lead discussion with business and IT teams, prepare technical requirements/solution traceability, functional design, and works closely with functional Business Analyst, Architects, and end-users in the development & enhancement of applications.

· Prepare functional solution document and present to stakeholders to get sign-off

· Work with technical teams and prepare technical interface specifications

· Responsible to review detailed technical design, codes and test strategies, test results and is also responsible for defect triaging.

· Guide testers/users in cards parameter setup for the new business (new org, product, pricing, etc.)

· Guide testers/users in the end-to-end reconciliation process

· Support system integration, user acceptance, regression/performance testing - work closely with testers and business users to ensure coverage of critical and important functions

· Provide post-implementation support

· Identify and raise/escalate risks to the project/processes

To supervise, coordinate and manage work activities of cleaning staff in commercial and industrial establishments

· To assign duties, inspect work performed in accordance with the "Daily Inspection Checklist" to ensure conformance to specifications and established standards

· To train new/existing employees and recommend disciplinary actions where applicable.

· To handle all customers’ feedback

· To ensure good safety practices in the course of work.

· Provide a high standard of hygiene and cleanliness within the assigned area

· Manage work execution and performance of junior staff.

· Provide adequate training and coach staff to meet the required contractual standards.

Supervises and guide the cleaners assigned to an area.

· Follows-up with work instructions given by the Executive related to the cleanliness of an area.

· Ensures all cleaning are safely, properly and systematically carried out meeting the cleaning requirements.

· Supervises daily and monthly planned periodic works allocated to an area.

· Reports in a timely manner all defects, cleaners’ attendance and completion of all duties assigned.

· To troubleshoot maintenance services failures; handling repair and maintenance work, e.g. air-conditioning, lighting, electrical and plumping services

· Carry out regular inspections to the building and its facilities to maintain a high service delivery level

· Planning of work schedules and deployment of manpower

· To supervise, coordinate and manage work activities of cleaning staff in commercial and industrial establishments

· To assign duties, inspect work performed in accordance with the "Daily Inspection Checklist" to ensure conformance to specifications and established standards

· To train new/existing employees and recommend disciplinary actions where applicable.

· To handle all customers’ feedback

· To ensure good safety practices in the course of work.

· Provide a high standard of hygiene and cleanliness within the assigned area

· Manage work execution and performance of junior staff.

· Provide adequate training and coach staff to meet the required contractual standards.

· Conduct daily inspections to monitor and evaluate the work undertaken by staff and take immediate corrective measures to improve below standard performance.

· Implement and recommend operation plans to improve work processes and service quality

· Must need to work on Weekends and public holidays

· Develop new accounts and source new business opportunities

· Project Management

· Planning of work schedules and deployment of manpower

·

Product area

The name Google came from "googol," a mathematical term for the number 1 followed by 100 zeros. And nobody at Google loves big numbers like the Finance team when providing in depth analysis on all manner of strategic decisions across Google products. From developing forward-thinking analysis to generating management reports to scaling our automated financial processes, the Finance organization is an important partner and advisor to the business.

Job description

Google's in-house tax team knows all things corporate tax. Made up of smart, perceptive Googlers with a flair for domestic, international, and sales and use tax, the knowledge and expertise of this team runs deep. You have years of experience in this field and an extensive knowledge of those tax issues most relevant to internet companies. While we don't give our Googlers individual tax advice, you make it easy for Googlers to get what they need to make good tax decisions. You find ways to work smarter by streamlining and automating our tax processes and systems, and find ways to be both innovative and compliant.

Qualifications

Job responsibilities

• Coordinate with stakeholders on tax technical issues and collaborate on solutions. Provide support on the income tax planning, compliance, and post-audit processes.
• Perform research and analysis on employment tax matters, including legislative change announcements.
• Manage correspondence with tax agencies, gather basic information, and initial assessment of risks.
• Assist in identifying areas for process improvement, recommend changes, and drive components of change management.
• Contribute to data, analysis, and research processes to help determine tax implications of a new product or program and tax risk mitigation.

Minimum qualifications

• Bachelor's degree in Accounting or Finance/Law, related field, or equivalent practical experience.
• 2 years of experience working in employment taxes, global mobility taxes, or similar within a professional consulting or in-house role.

Preferred qualifications

• Certified Public Accountant or relevant tax qualifications.
• Ability to change task priorities and work situations.
• Detail oriented, with excellent analytical skills, and an interest in international payroll and employment taxes.

Job Description: Technical Writer / Business Analyst

Position: Technical Writer / Business Analyst
Location: Singapore
Job Type: Contract

Job Overview:

We are seeking an experienced Technical Writer / Business Analyst to join our team. The ideal candidate will have a solid background in creating both technical and functional documentation, with a deep understanding of software development and enterprise systems. In this role, you will work closely with developers, project managers, and stakeholders to produce high-quality documentation that clarifies complex technical concepts for diverse audiences. You will also contribute to business analysis tasks by gathering requirements and supporting the project lifecycle.

Key Responsibilities:

• Documentation Creation:
  • Develop comprehensive technical and functional documentation, including user guides, system manuals, API documentation, process flows, and training materials.
  • Work with software developers and product managers to understand system functionality and produce clear, concise documentation for various audiences.
  • Translate complex technical concepts into user-friendly documentation for both technical and non-technical stakeholders.
  • Maintain documentation repositories using tools like Confluence, Jira, and Excel, ensuring all documents are up-to-date and version controlled.
• Business Analysis:
  • Collaborate with stakeholders to gather, analyze, and document business requirements, functional specifications, and user stories.
  • Assist in translating business requirements into technical specifications that developers can implement.
  • Ensure alignment between technical solutions and business needs by reviewing project deliverables and providing feedback.
• Project Support:
  • Participate in project planning, helping to define scope, objectives, and timelines for documentation deliverables.
  • Manage multiple documentation projects simultaneously, ensuring that deadlines are met without compromising quality.
  • Act as a liaison between technical teams and end-users to gather feedback and continuously improve documentation and project processes.
• SDLC and Agile Familiarity:
  • Work within the software development lifecycle (SDLC) and contribute to Agile project teams, ensuring that documentation is created and maintained in an iterative, collaborative process.
  • Participate in sprint planning, daily stand-ups, and reviews to stay informed on development progress and adapt documentation as needed.

Required Skills and Qualifications:

• Bachelor’s degree in Information Technology, Computer Science, Technical Communication, or a related field.
• At least 3 years of experience as a Technical Writer, Business Analyst, or in a related role.
• Strong understanding of the software development lifecycle (SDLC) and familiarity with Agile methodologies.
• Ability to grasp and communicate complex technical concepts clearly for diverse audiences, including developers, project managers, and end-users.
• Proficiency with documentation tools like Confluence, Jira, and Excel, or similar platforms.
• Knowledge of software systems, APIs, databases, and enterprise architectures.
• Excellent organizational and communication skills, with a keen attention to detail.
• Proven ability to manage multiple documentation projects simultaneously, working within tight deadlines.

Preferred Skills:

• Experience working with software development teams and project management tools.
• Strong technical knowledge of APIs, databases, and enterprise systems architecture.
• Prior experience in a fast-paced, Agile development environment.

Education & Certification:

• Bachelor’s degree in Information Technology, Computer Science, Technical Communication, or a related field.

This role is ideal for a detail-oriented and proactive individual with a passion for clear, effective communication. If you have the ability to translate complex technical concepts into simple, accessible documentation and enjoy working in a dynamic, collaborative environment, we encourage you to apply.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the Tech Aalto Privacy Policy, a copy of which is published at Tech Aalto’s website (https://www.techaalto.com/privacy/)

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

Key Responsibilities:

• Requirements Gathering: Collaborate with various stakeholders, including clients, operations teams, and IT departments, to gather and document business requirements related to Custody operations.
• Process Analysis: Analyze existing Custody processes and identify areas for improvement, streamlining, and automation.
• Data Analysis: Utilize data analytics tools to assess the performance of Custody operations and identify trends or anomalies that require attention.
• Regulatory Compliance: Stay up-to-date with relevant regulatory requirements (e.g., Dodd-Frank, UCITS, AIFMD) and ensure that Custody operations comply with these regulations.
• System Evaluation: Assess and provide recommendations for Custody-related technology systems, including Custody platforms, trade processing, and settlement systems.
• Solution Design: Work closely with the IT team to design and implement technology solutions that enhance Custody operations, including integrating new systems and functionalities.
• Testing and Quality Assurance: Develop and execute test plans to ensure that system enhancements or new features meet business requirements and perform adequately.
• Stakeholder Communication: Effectively communicate with various stakeholders, including senior management, to provide updates, progress reports, and recommendations.
• Risk Assessment: Identify and assess operational and compliance risks associated with Custody operations and recommend strategies to mitigate these risks.

Qualifications:

• 5+ years of experience in the financial services industry with a focus on Custody operations.
• Strong knowledge of Custody operations, regulations, and industry best practices.
• Proficiency in data analysis and business intelligence tools.
• Experience with project management and business process improvement methodologies.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a cross-functional team.
• Strong problem-solving and critical-thinking abilities.
• Relevant certifications (e.g., CFA, CIPM, CBAP) are a plus.

We are looking for a Test Analyst who is responsible to lead the testing of software/applications to ensure they function accordingly to specifications and clients' requirements to meet the business needs. Conducts testing using preferred organizational practices & established processes contained in the Test Methodology to ensure test objective of the project is met.

· Understand and analyze testing requirements to prepare test plan, and test design

· Min 9 years of testing experience in IT industry

· Good exposure of software development life cycle & software testing life cycle processes

· Practical experience with tools for automating web applications testing - like Selenium, Java, Cucumber frameworks, Jenkins, Maven, UFT, POM, and Module driven.

· Prefer to have Mobile Application Automation testing tools – Appium & Eggplant

- Expertise in Defect Management Tool (ALM & JIRA)

-Full comprehension of QA practices, proficiency in various types of testing such as functional testing, system testing, system integration testing, regression testing, database testing, web service testing, and automated testing for multiple online applications and their improvements, including bug monitoring.

· Recommend and use automated testing tools where appropriate and adopt test standards and testing methodology.

· Understand and analyze testing requirements to prepare test plan, and test design.

· Strong expertise in preparation of test scenarios, Test conditions, Test cases and Test execution.

· Advise project team on design consideration to facilitate meeting of requirements

· Prepare and ensure readiness of test bed and test environment to carry out the test execution and execute test in accordance to the test design.

· Review test findings and collaborate with teams to address issues like open defects and resolution rate.

· Be certified in the testing area is an advantage

· Collaborative individual with excellent communication and interpersonal abilities

Job Descriptions

• Attend to user’s issue over the phone and onsite
• Troubleshoot networking issues
• Remote support where possible
• On-site support when necessary
• Installation, setup and configuration of PCs, laptops and printers
• Liaise with regional IT for software / patches update
• Ad hoc support role on IT related issues
• To assist on CCTV , and Door Access System software deployment and Maintenance.
• To assist on CCTV Remote viewing setup.
• Sourcing of IT equipment
• Proper disposal of unused IT equipment including reformat of laptops

Job Requirements

• Good understanding of Networking (e.g. TCP/IP, Firewalls)
• Good understanding of CCTV and Door Access System.
• Good communication skills.
• Able to work independently and possess positive working attitude

Responsibilities:

· You would be involved in projects and maintenance services related to CCTV Systems, Access Control Systems, PA Systems, Alarm Systems and Server & Network Infrastructure whenever required.

· Perform Installation, Implementation, Configuration and testing of system/storage equipment while troubleshooting any problems encountered on site.

· Work closely with Project/Maintenance Managers in Planning the implementation tasks.

· Knowledge of Routers/Switches architecture and software upgrade procedure.

​

Requirements

· Possess at least Professional Certificate/Diploma in (Electrical/Electronic engineering, IT/Computer-Network/System/Database Admin or equivalent)

· CCNA/CCNP Certification

· At least 5 years of working experience in a related field

· Having a Class 3 driving license is an advantage

About Our Client

• Information Technology & Services @ Kaki Bukit
• Normal Working Hours: Mon-Fri, 9am to 6pm
• Basic + AWS + Commission + Mobile Allowances

Job Description

• Develop, maintain, and enhance sales forecasts for assigned customer accounts.
• Expand the customer base through cold-calling, relationship building, and leveraging industry contacts to establish strong, long-term client relationships.
• Collaborate across departments to coordinate pre-sales efforts, professional services, and support resources to deliver effective solutions to clients.
• Meet or exceed sales quotas by identifying new business opportunities, securing deals, and ensuring high levels of customer satisfaction through quality products and services.
• Maintain in-depth knowledge of IT products, solutions, and services to effectively address client needs.
• Participate in crafting value propositions and negotiate contracts to successfully close sales opportunities.
• Provide regular updates on client interactions, sales activities, and general market trends during weekly sales meetings.

The Successful Applicant

• Possess at least a Diploma in any discipline.
• Min. 2 years of sales experience within the IT industry.
• Strong knowledge/ interested of IT products and solutions in Information Technology.
• Demonstrated presentation, negotiation, and influencing skills.

Reach out

Please submit your updated resume by using the APPLY NOW button

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to Kanry Search Singapore Pte Ltd’s PDPA and e2i’s PDPA.”

Kanry Search Singapore | 24C2261

Sarah Lau | R22110930

SAMH SAY-IT! (Sports, Arts, Youth Integrated Team) provides assessment and intervention for youths, and engages youths for ongoing monitoring and support. YIT also works actively with youth agencies, schools and community partners to provide holistic case management for youths and their families.

Responsibilities:

Basic Emotional Support

· Manage client through client engagement, information gathering,case assessment (BPSS, risk & needs assessment and other relevant assessment tools), case conceptualization, case planning and intervention plans for best clients’ outcomes

· Provide supportive counselling to clients through Face-to-Face and/or

Online means

· Conduct visits to school/centre, home or hospital

· Advocate for the protection of client's dignity and rights

Screening

· Screen referred young persons for mental health distress

· Recognise different levels of distress and provide relevant resources and basic supportive counselling via phone and face-to-face

· Identify presenting/underlying issues so as to design a care plan to enhance/maintain and promote psychosocial functioning of clients

· Link youths or caregivers with appropriate services for continuity of care

Programming

· Conduct risk assessments and ensure safety plans

· Monitoring youths at risk of mental health issues

· Facilitate group activities in collaboration with the centre team

· Plan, coordinate and accompany youths for outdoor activities as well as collaborate with team on such outings

· Plan and coordinate social recreational activities and events

· Ensure safety and well-being of youths and caregivers at all times in and out of centre

· Inform professional staff of critical situations involving conflict, violence and other emergencies promptly

· Manage and/or assist in crisis intervention

Outreach and Co-Lab

· Be involved in outreach initiatives to raise mental health literacy in young people and the general public

· Coordinating, planning and creating social media posts for outreach

· Coordinate volunteers, co-lab partners, mentees and interns, and ensure proper documentation

· Source for and liaise directly with persons-in-charge of various agencies or groups who provide youth volunteers

Administration and Evaluation

· Perform administrative duties (complete case notes, compile basic statistics and reports, file documents, handle public enquiries through phone, email and face-to-face)

· Administer K10 evaluation to youths and caregivers, and ensure proper documentation

· Assist Head and Admin Officer in Annual Report or statistics collation when necessary

Operations

· Coordinate and design monthly programme calendar

· Manage day-to-day operations of centre (e.g. opening and closing of centre, stocktaking, maintaining walk-in area and displays,overall crowd control)

· Coordinate and attend to all visits to the centre

· Report and follow up on any faulty equipments or furniture promptly to ensure smooth operation of the centre

· Ensure maintenance of premises and property

Other Duties

· To work on ad-hoc SAMH projects, community outreach programmes and events, ie World Mental Health Day, YOUth Alive!,etc.

Requirements:

· Diploma in Social Work, Counselling or Psychology preferred or health & management, human services, dance

· Must be proficient in MS Word, Excel and Powerpoint

· Experience with and having skills in the arts (visual arts, music,drama, dance, etc.), sports and/or events management will be anadded advantage

· Fresh graduate or 1-2 years of experience

· Independent and able to work in a team

· Motivated, energetic, enthusiastic and passionate to serve youths

About the Role

We are seeking a proactive and experienced Strategic Sourcing/ Supplier Relationship Manager for our client. In this role, you will oversee third-party risk processes and manage relationships with key suppliers, ensuring a resilient and collaborative network. You will stay updated on market trends and technological advancements, contributing to strategic planning and ensuring a sustainable supply chain. The successful candidate will collaborate with cross-functional teams to align supplier strategies with business objectives and manage vendor risk, performance, and compliance. You will report to the Head of Department.

Job Description

• Develop and execute Strategic Sourcing strategies aligned with business objectives, while managing relationships with key suppliers.
• Conduct market intelligence and analysis to inform decision-making, ensuring a resilient and sustainable supply chain.
• Lead business reviews with suppliers at C-suite level and collaborate with cross-functional teams to improve purchasing efficiency and supplier management.
• Establish and maintain vendor performance standards and continuously improve vendor management programs.
• Oversee vendor onboarding, risk management processes, and ensure compliance with governance standards.
• Perform regular risk reviews and manage escalations related to vendor performance and contractual issues.
• Provide expert guidance on best practices for Vendor Management to internal teams and business partners.
• Maintain accurate vendor profiles and ensure timely updates for ongoing risk and performance monitoring.
• Responsible for any other ad hoc duties assigned.

Requirements

• Relevant Diploma or Degree in Business Administration or relevant field.
• Minimum 5 years of experience in strategic sourcing, supplier management, or third-party risk management.
• Demonstrated ability to negotiate and influence stakeholders, delivering results.
• Strong analytical skills in bid analysis, cost analysis, fair-value analysis, and scenario modelling.
• In-depth understanding of third-party risk management and corporate compliance.
• Strong verbal and interpersonal skills, adept at building relationships with internal teams and external partners.
• Clear and concise communication skills, both written and verbal, with proficiency in presenting updates and challenges.
• Ability to engage with multiple management levels.
• High level of integrity, dependability, and a strong sense of urgency.
• A desire to thrive in a hard-working, fast-paced and collaborative team.

About the Company

Our client offers the benefits of a work environment that is stable and cohesive. You will enjoy working with up-to-date technology, and opportunity for growth with ATTRACTIVE BONUS.

Interest & Apply:

Interested applicants, please send your resume to [email protected] with your current resume and expected salary for a confidential discussion.

EA Personnel Name: Janice Meidalina Salim

EA Personnel Registration No.: R23118765

EA License No.: 11C5502

Your role:

• Oversee the services provided by the Application Delivery team
• Lead the development of the Proof-of-Concept, solutions
• Provide technical expertise on the development of application software, ensuring the appropriate security & risk factors are considered
• Lead Business Analysts and Developers to design and develop software components and to integrate 3rd party software components
• Collaborate closely with the Service & Product Managers, Architects, Project Managers, and Business units
• Oversee the third level support to investigate and fix production problems
• Collaborate with cross-functional teams to work towards global IT solutions
• Manage the relation with our near- and offshore delivery teams
• Take pride in the quality of delivered software products and services (this is what drives you)

Your team:

In our agile operating model, crews are aligned to larger products and services, fulfilling client needs and encompass multiple autonomous pods. You’ll be working in the Client Document & Records Management Stream in one of our focused on a product pod in Singapore aligned to eCOMMS & Transaction Archiving & Records Migration Crew

Your expertise:

• 5 years+ experience in IT engineering and application development
• Know-how of agile development practices (Scrum, XP, Kanban, etc.)
• Experience in integrating 3rd party software into an enterprise environment
• Working experience on enterprise e-comms archiving, compliance, e-discovery solutions such as ZL Tech, Shield
• Experience in managing globally spread resources and knowing about possibly related cultural aspects
• Rational and analytical approach to problem solving, issue investigation and resolution
• Strong analytical, problem-solving, and synthesizing skills (you know how to figure stuff out)
• Strong written and verbal communication skills in English, and the desire to work as part of a global team