Responsibilities:

• Oversee IT Application Technology projects, ensuring timely and budget-friendly delivery.
• Plan and adapt projects to meet changing requirements and manage risks.
• Create and manage timelines, deliverables, and daily activities.
• Report on project status, financials, risks, and issues to management.
• Handle procurement, quotations, invoicing, and contracts.
• Manage project costs and monitor financial impacts of changes.
• Identify, report, and manage project risks and issues.
• Engage and negotiate with stakeholders to ensure project support.
• Develop and maintain a resource plan, defining roles and responsibilities for team members.
• Review and track testing and compliance.

Requirements:

• An IT or relevant degree
• At least 2 years of IT project leadership/management experience
• Experience in banking and SDLC is a must
• Proven stakeholder management experience
• Problem solver and effective communicator
• PMP certification is advantageous

We are seeking a skilled IT Support Technician to join our team and provide technical assistance and support for end users & partners. The ideal candidate will have a technical background, excellent troubleshooting skills, and the ability to communicate effectively with users at all levels.

This role will involve resolving technical issues, installing and configuring hardware and software, and providing technical guidance to junior product support staff.

Key Responsibilities:

• Provide technical support and assistance to end users via phone, email, remote tools, and in person.

• Troubleshoot and resolve hardware, software, and network issues escalated from Level 1 support.

• Install, configure, and maintain desktops, laptops, printers, and other end-user devices.

• Diagnose and resolve technical problems related to operating systems, applications, and company’s brand product.

• Collaborate with customer’s IT teams to escalate and resolve any complex technical issues in a timely manner.

• Document all support activities, including troubleshooting steps, resolutions, and user interactions into the system.

• Provide training and guidance to end users on the use of hardware, software, and systems. (Ad-Hoc)

• Perform software updates, patches, and system upgrades as required to ensure security and stability.

• Assist to maintain inventory of hardware and software assets, including tracking and managing equipment and licenses. (Ad-Hoc)

Qualifications:

• 1~2+ years of experience in a L1/2 desktop support role or similar position. (Preferably but training provided too)

• Experience troubleshooting hardware, software, and network issues in a Windows environment.

• Knowledge of Active Directory, Group Policy, and other Windows domain services (Preferably but training provided too)

• Familiarity with remote desktop support tools and techniques.

• Excellent communication and interpersonal skills, with the ability to interact professionally with users at all levels.

• Strong problem-solving and analytical skills, with attention to detail.

• Ability to work independently and collaboratively in a fast-paced environment.

Soft Skills:

• Self learner & team player

• Proactive and strong analytical skills

• Quick Learner

Our client is a local company, one of the leading Environmental Services provider. They are looking for a IT Executive to assist their team for the next phase of their business. They are located in West.

Duties of IT Executive:

• Provide support for on-site and remote end-users to resolve IT-related issues, including hardware, software, and network troubleshooting on notebooks, desktops, and related peripherals.
• Conduct installations, system migrations, and problem-solving for various systems.
• Troubleshoot desktop-related issues effectively.
• Maintain and support servers, databases, and IT infrastructure, including performing configuration upgrades.

Requirements:

• Minimum 1 year IT back end support experience
• Minimum ITE/Diploma in Information Technology
• Comfortable to work in fast-paced environment

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

Email address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682
EA Reg. No. R24124884 (Tham Wei Sik)

IT Project / Operations Manager, Airport Systems
We are looking for a proactive and service-oriented individual to implement IT initiatives and deliver IT
operations excellence for our airport. The candidate will be responsible for requirements analysis,
technical assessment, project management, solution deployment, operation management of Airport IT
solutions and IT Managed Services.
The candidate will be expected to perform the following roles & responsibilities:
• Work closely with various airport stakeholders, both internal and external, to gather user
requirements and deliver solutions to the users.
• Work with internal technical teams and vendors to propose overall technical solutions and key
performance indicators to measure success.
• Perform proper project and change management to ensure delivered solutions meet technical,
functional, performance, and business requirements.
• Manage 24/7 operations, maintenance, compliance, and renewal of our Airport IT systems to
support operations of the airport. Candidates who are cognisant with industry best practices are
preferred.
• Perform, review, and enhance business and IT processes as part of the continuous improvement
effort

Requirements:

• An accredited Bachelor’s degree in Information Systems / Technology, Computer Science, Systems Engineering, or related discipline.
• Certifications in IT Service Management (ITSM) and IT Project Management will be preferred.
• Demonstrated knowledge in Networking, System Administration, and Cyber Security is a plus.
• Minimum two years of work experience in the related technical domains and industry.
• Strong analytical and project management skills.
• Good communication, verbal, written, and presentation skills to effectively describe and demonstrate proposed solutions to internal and external parties.
• Strong team spirit and sense of responsibility, good at discovering and solving problems.
• Self-motivated

IT Support Engineer

Salary Range: $4000 - $4500
Working Days: 5 Days Mon-Fri 8.30AM-6.00PM
Location: Siglap

Job Summary

• Provide 1st and 2nd Level IT Support to end-users
• Manage IT assets through procurement, tracking, maintenance, refresh/renewal and disposal/ termination.
• Provide assistance in the implementation of new end-user computing technologies

Responsibilities:

• Provide 1st and 2nd Level IT Support to end-users
• Provide end-user IT support for both local and remote locations daily to ensure smooth business operation including end-user computing device performance monitoring
• Perform installation, configuration and maintenance of computers, workstations, applications and other related equipment and devices
• Perform IT asset lifecycle management including tech refresh, preventive maintenance (Eg. Laptops / Printers) and software license monitoring
• Responsible for the procurement of IT equipment, software and related products including administering procurement processes and supporting in requirements scoping and evaluation
• Manage IT vendors (service quality, feedback, improvements) and service contracts
• Provide assistance in the implementation of new end-user computing technologies
• Any other IT duties as assigned

Requirements:

• Recognized Diploma or Degree in Information Technology or equivalent
• Minimum 3 years of experience in providing IT support to end- user community
• Experienced in troubleshooting IT issues at L1/L2 support levels and escalating to higher levels of IT support

✅The Supreme HR Advisory Pte Ltd EA No: 14c7279

✅SAMUEL SIAW Reg No: R24124745

Job Responsibilities

Job summary: Manage the company’s Cloud hosting, applications provisioning and fine-tuning to achieve high system up-time and good performance with well secured network.

Responsibilities:

• Implement CI/CD workflow on new docker based environment
• Manage Oracle OCI cloud design architecture that aligns with organisation goals - (Oracle/AZURE preferred)
• Ensure effective server governance and compliance with industry standards and corporate policies
• Manage vendors to optimise ROI (return of Investments)
• Executing cost-effective solutions by leveraging new technologies, sourcing opportunities & benefits
• Engage the Applications team on system improvements and perform housekeeping tasks
• Provide regional IT support and Deployment to agents and subsidiaries or branch offices
• Co-ordinate with branches to conform to corporate standard and policy
• Provide quick resolution and improve productivity at branch offices through support from Regional IT Offices
• Lead, guide and manage team and business stakeholders to foster a collaborative work environment
• Seek continuous improvements by developing policy/process and best practices.
• Communicate effectively with stakeholders to gain trust/confidence on delivery
• Establish structured and well-defined policy/process to ensure full compliance

Job Requirements

• Possess IT professional background with application knowledge, proven leadership and technical skills (i.e., at least 15 years experience).
• Oracle or Azure cloud architect certification or equivalent
• Bachelor's degree in Computer Studies or Electronic Engineering or equivalent

Job Scope:

· Expected to work professionally in managing and training students, working with teachers and support school-wide projects and operations

· Manage and operate the Makers Garage

· Train and mentor projects relating to the Makers Garage

· Provide school-wide ICT support which includes professional media support and additional technical expertise to handle the increasingly sophisticated ICT implementation in schools (examples: support media equipment setup, TV messaging, video recording & editing and web conferencing for teaching and learning);

· Manage the implementation of events in schools (examples: media equipment setup, live streaming for major school events etc);

· Execute daily operational and administrative duties (examples: schedule for events, setup, test, monitor and troubleshoot audio, video and control systems problems as and when is required);

· Perform preventive maintenance for all media equipment to ensure that they are well maintained and in good working condition (Identify, recommend, purchase, install and configure equipment and services as when required);

· Maintain Audio Visual / Video conferencing equipment inventory, generate monthly reports and highlight low inventory numbers or faulty equipment;

· Be a point of contact for vendors, work closely with them to install and troubleshoot the issues (installing, testing, operating, maintaining and dismantling of equipment);

· Train students in Media Resource Club during their designated CCA days on Public announcement (PA) system, photography and videography;

· To assist, guide and advice students for Media related competitions, e.g. OSOS (Our Schools; Our Stories), etc.

· Provide support to the school in areas of videography and photography

· Other duties include providing consultancy and assisting all teachers in media-related matters and problems.

· Assist the Head ICT in other ICT related matters.

Working Arrangement:

Location: Hougang

Working Hours:

· Mondays to Thursdays: 7:30am to 4:30pm

· Fridays: 7:30am to 4.00pm

· Service not required on Saturdays, Sundays and gazetted public holidays

Contract Duration: 1 Jan 2025 - 31 Dec 2025

Salary: $2700/Month

Job Requirements:

· 3 years’ experience as ICT trainer, preferably in a MOE secondary school environment

· 1 year experience in training students in public announcement (PA) system

· 1 year experience in training students in photography, preferably in a secondary school

· 1 year experience in training students videography, preferably in a secondary school

· A Diploma in a relevant discipline

· Relevant experience in managing a makerspace

· Familiar with common apps for iOS supporting makerspace (e.g. polycam)

· Technical skills pertaining to daily AV equipment setup, TV messaging, video recording & editing, live streaming, web conferencing etc and during school events AV support

· Ability to pick up and provide training for staff and students on ICT tools used by the school

· Possess a positive attitude and good analytical skills,

· A good team player who is proactive in sharing both suggestions and concerns,

· Possess good communication and interpersonal skills as required for a trainer

· Adaptable to flexible work hours/working outside stipulated working hours whenever necessary

EA License No.: 96C4864

Reg. No.: R22110485

IT Support Engineer | Up to $4.5k | 5 Days | Siglap

Salary Range: $4000 - $4500
Working Days: 5 Days Mon-Fri 8.30AM-6.00PM
Location: Siglap

Job Summary

• Provide 1st and 2nd Level IT Support to end-users
• Manage IT assets through procurement, tracking, maintenance, refresh/renewal and disposal/ termination.
• Provide assistance in the implementation of new end-user computing technologies

Responsibilities:

• Provide 1st and 2nd Level IT Support to end-users
• Provide end-user IT support for both local and remote locations daily to ensure smooth business operation including end-user computing device performance monitoring
• Perform installation, configuration and maintenance of computers, workstations, applications and other related equipment and devices
• Perform IT asset lifecycle management including tech refresh, preventive maintenance (Eg. Laptops / Printers) and software license monitoring
• Responsible for the procurement of IT equipment, software and related products including administering procurement processes and supporting in requirements scoping and evaluation
• Manage IT vendors (service quality, feedback, improvements) and service contracts
• Provide assistance in the implementation of new end-user computing technologies
• Any other IT duties as assigned

Requirements:

• Recognized Diploma or Degree in Information Technology or equivalent
• Minimum 3 years of experience in providing IT support to end- user community
• Experienced in troubleshooting IT issues at L1/L2 support levels and escalating to higher levels of IT support

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

We are seeking an experienced IT Security Project Manager to lead and oversee security projects, ensuring timely delivery and alignment with business objectives and compliance standards. This role involves coordinating with various teams, managing resources, and mitigating risks.

Responsibilities

• Define project goals, timelines, and budgets. Ensure projects meet quality standards.
• Maintain communication with stakeholders to align goals and secure necessary approvals.
• Identify and mitigate potential security risks to ensure compliance with policies.
• Work with IT, security, and business teams to allocate resources and prioritize tasks.
• Keep detailed project records, including progress reports and compliance checks.
• Enhance project and security processes for efficiency and compliance.

Requirements

• Degree in IT, Computer Science, Information Security, or related field.
• 3+ years in IT project management, preferably in IT security.
• Experience in payment card industry
• Knowledge of cybersecurity, risk management, and compliance.
• Strong communication, leadership, and problem-solving abilities.
• Experience in regulated industries (banking, finance).
• PCI DSS, PMP, CISSP or similar certifications are advantageous.

Responsibilities

• Develop and maintain technical documentation, including standard operating procedures and technical guides.
• Set up and configure computer hardware, software, networks, printers, and scanners.
• Oversee the functionality of computer systems and network infrastructure.
• Conduct system administration tasks, including software installation, configuration, patch management, monitoring, and performance tuning.
• Respond to service issues and handle support requests efficiently.
• Engage in staff training sessions to introduce new technologies and systems.
• Participate in shift work to ensure consistent IT support.

Requirements:

• Diploma or Degree in IT or a related field.
• Fresh Graduates with an IT Diploma/ Degree welcomed to apply or candidates with at least 1 year of relevant working experience
• Good team player and able to work independently.
• Good time management skills and able to meet deadlines.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: L5X96633

Health tech industry

Job Description

The Project Manager is responsible for driving the successful delivery of multiple cross-functional IT infrastructure projects. Leads cross-functional teams, collaborate with business users, internal and external teams, and vendors to ensure project is successfully completed on time, within budget & scope, and with quality.

They must have good communication skills, is a competent negotiator, demonstrates resiliency, good at problem solving and can engage & influence effectively both the internal and external stakeholders. He/she is adaptable to change in an agile and volatile environment while taking ownership and deliver works with integrity.

Job Responsibilities

• Drive project to meet schedule, budget, manpower and technical quality targets
• Develop integrated project plan including schedules, budgets, and resource allocation
• Identify and manage project dependencies and critical path
• Ensure accurate allocation of resources throughout the project, providing leadership to cross-functional teams
• Work with stakeholders to establish and gain consensus on project goals, objectives, and deliverables
• Conduct regular project reviews to recommend schedule, cost, or resource adjustments
• Provides regular progress update to key stakeholders and management, communicate risks, escalate issues for resolution in a timely manner
• Implement and manage project changes and interventions to achieve project outcomes.
• Conduct project evaluations and assess outcomes
• Monitor and manage project risks throughout the project lifecycle
• Track project performance using appropriate techniques and metrics
• Ensure compliance with relevant policies, regulations, and standards
• Analyse and validate design with technical teams to ensure the solution is implementable.
• Conduct impact assessments to understand the effect of transitions (i.e., due to new infrastructure technologies) on various parts of the organization
• Conduct post-project/transition evaluations to identify lessons learned and areas for improvement
• Assess new infrastructure technologies (i.e., participate in proof of concept) to assist in defining technology roadmap, framework, and policies to meet strategic business initiatives
• Review data centre/ private cloud infrastructure, platform, and technology roadmap
• Document project learnings and best practices
• Ensure all project documentation is completed accurately, timely, and stored appropriately

Requirements / Qualifications

• Bachelor’s degree in Computer Science, Information Technology, Computer Engineering, or equivalent discipline
• Minimum of 8 years of experience in project management
• Experience in managing complex IT infrastructure projects
• PMP (Project Management Professional) or equivalent certification is preferred
• Strong technical knowledge on at least 2 of the following domains: System (i.e., VMware, Nutanix), Storage (i.e., Hitachi, Pure), Network (i.e., Cisco), Security (i.e., Check Point, Palo Alto), Automation (e.g., Ansible), Backup (i.e., Symantec NetBackup). Certifications in the above areas would be preferred
• Strong organizational and time management skills
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Proficiency in project management techniques
• Ability to work under pressure and meet tight deadlines
• Able to prioritise assignments whilst working on multiple concurrent projects
• Ability to deliver high-quality work in a timely and in a right-first time manner
• Strong passion and desire to learn new technologies
• Take initiative and able to work independently
• Is meticulous and attentive to details
• This is a 2 years direct contract with the employer.

Key Competencies:

• Leadership: Ability to lead project teams and manage complex projects
• Problem-solving: Strong analytical skills to identify issues and develop effective solutions
• Adaptability: Flexibility to adjust to changing circumstances and manage multiple priorities
• Collaboration: Ability to build relationships and work effectively with diverse stakeholders
• Attention to Detail: Thorough and detail-oriented approach to managing projects

EA Licence No: 11C5502 | EAP Registration No: R22109400

POSITION SUMMARY

The System Engineer is responsible for managing and monitoring all installed systems and infrastructure, installing, configuring, testing, and maintaining systems, and ensuring the highest levels of availability, performance, and security.

This role covers the overall companies’ Systems and Infrastructure, and the System Management Tools which ensure the highest levels of systems and infrastructure availability, maintaining security, backup, and redundancy strategies, and automating business processes using customized operating systems and IT databases.

You will:

• Work closely with teams that include software developers, administrators, solution architects, network engineer and other engineers that demonstrate superb technical competency, delivering mission-critical infrastructure.
• Work with business analysts and partners to gather and analyse requirements for new or updated systems, or with quality assurance engineers and testing specialists to test and validate system designs and functionality.
• Write and maintain custom scripts to increase system efficiency and lower the human intervention time on any tasks.
• Supervise project's systems engineering events such as monitoring, organizing, and manage a project's tasks, assess and calculate the technical features of a project plan to ensure that the systems engineering

RESPONSIBILITIES:

Master administrator

You will possess strong ethics with high level of trust in managing system administration.

• Manage and monitor all installed systems and infrastructure.
• Install, configure, test, and maintain operating systems, application software and system management tools.
• Proactively ensure the highest levels of systems and infrastructure availability.
• Monitor and test application performance for potential bottlenecks, identify possible solutions and work with developers to implement those fixes.
• Maintain security, backup, and redundancy strategies.
• Write and maintain custom scripts to increase system efficiency and lower the human intervention time on any tasks.

Project Management

• Supervise a project's systems engineering events as performed by the technical team.
• Monitor, organize, and manage a project's tasks.
• Assess and calculate the technical features of a project plan to ensure that the systems engineering procedures are operating correctly.

Technical Support

You have experience, and able to work independently in:

• Providing EUC support for the organization.
• Providing 2nd and 3rd level support.
• Liaise with vendors and other IT personnel for problem resolution.

REQUIREMENTS

Education / Experience:

• Diploma / Degree in Computer Science/Information Technology or equivalent.
• CSEP / Microsoft Azure Architecture Certified / System Engineer certification preferred.
• Minimum 5 years of relevant experience in areas such as information security, systems engineering, integration, infosystems architecture.
• Skills in systems problem-solving and conflict resolution.
• Ability to work as part of a team, independently and make decisions.
• Strong mathematical concepts and analytical skills.
• Prioritize tasks effectively and ability to work well under pressure.
• Able to explore new ideas and innovation, partner with key team members across the organization to deliver effective IT solutions.
• Possessing good working knowledge of information security, integration, and data architecture on top of technical knowledge of hardware, software, and networks.
• Experience with virtualization, cloud computing, and Microsoft Azure.
• Background in business administration, project management or related field.
• Strong communication and interpersonal skills that are essential to work well with global business, technical, manufacturing, purchasing, supply chain functions across various geographies and cultures.
• Experienced and independent in engaging stakeholders in China and Hong Kong on system and infra issues.
• Possess strong and effective communication skills, with proficiency in both written and spoken English to facilitate interactions with local and regional teams.
• Ability to manage time effectively.
• Ability to travel and take on short overseas assignments on an as needed basis.

If you have what it takes and able to take this challenge, we would like to hear from you.

About You

We’re looking for someone who loves to learn, share knowledge, and is a team player – someone who can bring a fresh perspective and one who is constantly seeking better practice for the overall quality of our work and our customer experience.

Key Areas of Responsibility

● Support of all Applications for ASIA

● Participate in Global Project and Future SAP lead for ASIA

● Develop and validate the application design.

● Gather feedback from business users and understand the requirements

● Define/Validate IT Application process and governance

● Work with other Regional/Global IT teams/Vendor

● Author complex stored procedures, SQL Jobs

● Assists in project planning and scheduling

● L1-L2 Support/trainer for end-users

● Vendor Coordination & Vendor-Contract Management

Qualifications/ Experience

● Diploma/relevant qualification in IT or Computer Science

● Exposure to end-user environments with different application technologies (ERP, CRM, BI…)

● 5+ years experience in ERP, BI space

● Team player with experience working with multi-cultural team and regional exposure

● Pro-active and independent

● Good knowledge of Business process and ERP architecture

● knowledge and exposure working with different modes of integrations ( ETL, ELT, ESB….)

● Very good Knowledge of Microsoft SQL, SSIS.

● An understanding of Financial Reporting and / or Financial Concepts

● An understanding of cash-to-order, procure-to-pay process

● Ability to prioritize assignments,

● Excellent communication skills, both written and verbal, with the ability to present complex ideas to technical and non-technical audiences.

● Excellent analytical and problem-solving skills with an understanding of existing and emerging technologies.

● Ability to prioritize workload and work well under pressure to meet deadlines and manage business expectations.

● Regional travel will be required

● Experience working in the manufacturing domain is a plus

● Willingness to learn new applications is a plus

Responsibilities :

· Planning and appraising ongoing assessment of antivirus, application control, firewall, SIEM, VPN, SSL, intrusion detection or intrusion prevention and other network component policies.

· Analyse and prioritize vulnerabilities based on severity, potential impact and business risk, and collaborate with relevant teams to implement effective mitigation strategies.

· Managing and configuring security systems such as firewalls, intrusion detection and prevention systems, anti-virus software, and other security-related software and hardware.

· Provide strategic guidance, insights, and direction on technological, cybersecurity, and policy-related topics.

· Lead and participate in the development, implementation, and continuous improvement of incident response procedures, and processes.

· Collaborate with other teams at multiple geographic locations to investigate and document security incidents, root causes, and recommend remediation actions.

· Report all security incidents to the home office and work with corporate IT on response and resolution strategy.

· Monitoring systems, servers, and networks to detect and respond to potential security threats or suspicious activities.

· Developing and implementing security policies and procedures that ensure the organization’s data and systems are protected against cyber threats.

· Conduct regular vulnerability assessments and penetration testing to identify potential security weaknesses and risks to make improvements in the organization’s security.

· Stay up to date with the latest cybersecurity threats, attack techniques and incident response strategies.

Requirements :

• Strong knowledge of the latest cybersecurity threats, trends, modern cybersecurity concepts, and technologies (zero trust, CIS Controls, OWASP, MITRE ATT&CK, XDR, CloudSec, AppSec, NIST, ITIL, Azure Well Architected Framework, etc).
• Experience in domains of Cyber Security Operations, Incident Response, Forensic Investigation, Threat Intelligence, or Vulnerability Management preferred.
• Ability to manage and configure security systems, monitor network traffic and system logs, conduct regular security assessments and respond to security incidents.
• Exceptional planning and organizational skills, and excellent written and oral communication.
• Self-starter with initiative and the ability to effectively prioritize and execute tasks with direction from corporate headquarters.
• Professional information security certification preferred, such as:

- CompTIA Security+

- Certified Information Systems Auditor (CISA)

- Certified Information Security Manager (CISM)

- Certified Information Systems Security Professional (CISSP)

• Degree in Computer Science/Information Technology or equivalent.
• 3+ years of experience in a cyber or information security management role.
• Proficiency in utilizing industry-standard tools for vulnerability scanning, assessment, and penetration testing.
• Excellent problem-solving skills and the ability to think critically under pressure.
• Effective communication and interpersonal skills, with the ability to collaborate across teams and convey technical concepts to non-technical stakeholders.
• Proven track record of staying current with evolving cybersecurity threats and best practices.

• Salary Range: $4000 - $4500
• Working Days: 5 Days Mon-Fri 8.30AM-6.00PM
• Location: Siglap

Job Summary

• Provide 1st and 2nd Level IT Support to end-users
• Manage IT assets through procurement, tracking, maintenance, refresh/renewal and disposal/ termination.
• Provide assistance in the implementation of new end-user computing technologies

Responsibilities:

• Provide 1st and 2nd Level IT Support to end-users
• Provide end-user IT support for both local and remote locations daily to ensure smooth business operation including end-user computing device performance monitoring
• Perform installation, configuration and maintenance of computers, workstations, applications and other related equipment and devices
• Perform IT asset lifecycle management including tech refresh, preventive maintenance (Eg. Laptops / Printers) and software license monitoring
• Responsible for the procurement of IT equipment, software and related products including administering procurement processes and supporting in requirements scoping and evaluation
• Manage IT vendors (service quality, feedback, improvements) and service contracts
• Provide assistance in the implementation of new end-user computing technologies
• Any other IT duties as assigned

Requirements:

• Recognized Diploma or Degree in Information Technology or equivalent
• Minimum 3 years of experience in providing IT support to end- user community
• Experienced in troubleshooting IT issues at L1/L2 support levels and escalating to higher levels of IT support

Leong Jia Qi Reg No. : R24124746

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

Operation (Maintenance)

• Provide technical services to the maintenance and troubleshooting of the Electronic Queue Management System.
• Attend and carry out Fault Finding and Diagnosis of systems breakdowns, both on a mechanical and electrical basis, with a focus on providing high levels of service and response times.
• Follow Preventive Maintenance work schedules to specified standards and procedures and maintain all relevant written records.
• Maintain records of all breakdowns and repairs allowing for analysis and compliance with ISO standards.
• Must be available to attend for any project implementation, assist Preventative Maintenance accordingly for successful Completion of projects and maintenance issues.
• Be available for on call procedures and other responsibilities required.
• Handle customer’s inquiry, request and complaints in a professional manner and efficient way.
• Proactive in problem solving and initiate in providing IT solutions to improve the operation.
• Inform Superior on any stock movements to ensure the availability and stock level for the necessary procurement.
• Assist in root cause analysis identified by team members together with the Service Engineer and Superior.
• Assist in project related activities that includes deployment, installation, and testing.
• To follow all company business operation and SOP at all times.
• Participate actively in Health Safety and Environment programs and activities in order to achieve Company’s KPIs, ISO 14001 objectives and target. Proactively rectify any abnormalities, unsafe acts or unsafe situations and report to supervisor accordingly.
• Maintain high standard of housekeeping at all times.

Project Implementation

• Collaborate with vendors to implement project enhancements.
• Develop and maintain implementation and enhancement project plans.
• Manage project with specific focus on deliverables, tasks, and due dates.
• Report weekly to respective Project Managers when tasks are at risk till critical path determined.
• Perform independently with minimal supervision and work with others developing trusting relationships.
• Maintain strict adherence to internal policies and internal controls within organization.
• Ensure successful implementations across multiple functions in organization.
• Report any delays and initiate plans and alternative solutions.

Scheduled Monthly Standby Duties

• Answer all service request phone calls during scheduled standby duties.
• Attend to the fault call issues and follow SOP in attending to all the calls.
• Handover the tasks to the respective engineers who is on duty the next day.
• Support project adhoc activities (e.g. testing, deployment, commissioning).

What attributes should you possess?

• Able to work on stand-by schedule.
• Fast Learner and can work under pressure.
• Resourceful, team player and able to work independently.
• Relevant experience in electrical installation and electrical maintenance is an advantage.

What qualifications and/or experience should you have?

• Diploma / NITEC in Information Technology, ITEngineering, Computer Engineering, Electronic or other related fields.
• Familiar with IT desktop support.

Mon to Fri 9am to 6pm

Summary:

• Provide support and manage project

• Follow up with clients in timely manner

• Assist sales team with site survey & system design

• Provide onsite support to diagnose and rectify technical issue

• Outline budget based on requirements and tracking costs to deliver project on budget.

• Prepare detailed project plan to schedule key project milestones, workstreams & activities.

• Manage delivery of the project according to project plan.

• Track project and providing regular reports on project status to project team and key stakeholders.

• Manage and adjust for any changes in project scope, schedule and/or budget.

• Managing the relationship and communication with the client and all stakeholders, ensuring the project is delivered to their satisfaction.

Additional Information:

• Relevant educational qualifications in Diploma or Degree in Computer Science / Information Technology

• At least 1 year experience in handling software projects

• Good understanding of programming , new technology trends / applications etc and with .basic cybersecurity & network knowledge.

• Proficient in Windows, Word, Power Point, Excel, and Access

• Able work independently and with other both indoor and outdoor locations

• Effective interpersonal skills for working in a team environment

• Able to work with deadlines and pressure

• Good working attitude and self-motivated

1. Responsible to MIS Manager for IT infrastructure setup, maintenance, and operations.
2. Has Programming Proficiency in database management systems (e.g. MSSQL, Visual Basics 6.0 & Active Server Pages ASP).
3. Strong Knowledge of Information Security Protocols.
4. Experience in ERP systems for CRM Support.
5. Handle IT project and system implementation which involve gathering information designing and planning. Conduct User acceptance test and provide user training.
6. Manage and liaise with external system vendors related to MIS department when necessary.
7. Provide advice and recommendations to management on proofs and techniques for improved work operations related to customized labels direct USB printing to Seagull Bartender Printer (no Crystal Report).
8. Handle basic hardware troubleshoot, system backup and software support.
9. Assist the MIS Manager in any ad hoc activities related to the MIS department.
10. To compliance with laws and codes pertaining labor and ethics via annual training.
11. Knowledge in Network Protocol environment

Education:

• Diploma or Degree in Computer Science, Information Technology, or any related discipline.
• Equivalent qualifications or certifications in relevant IT/ERP systems support are also considered.

About Us

AsiaNext is a trusted digital exchange for institutional investors in Asia and globally. It will offer integrated listing, trading, and post-trade services for digital assets, including digital payment tokens. This joint venture between SBI Digital Asset Holdings Co., Ltd. (SBI DAH) and SIX Digital Exchange (SDX) will provide an institutional-grade platform to enable the tokenization and trading of existing securities and non-bankable assets.

AsiaNext will support the growing institutional demand for trading of public and private digital assets. It will leverage the extensive networks of SBI DAH in Asia and SDX in Switzerland and Europe, as well as their joint expertise in fulfilling institutional investors’ needs. Both SBI DAH and SDX have demonstrated leadership in digital asset markets globally through multiple investments, issuances and initiatives in this space.

Why Join Us?

With SIX Group AG and SBI Digital Asset Holdings Co., Ltd. as shareholders, AsiaNext has significant financial backing supporting its mission of building the world’s first institutional-grade digital exchange for institutional investors, and fostering trust through rigorous security and compliance to regulations. The team comprises members with traditional finance, digital finance and technology background spanning decades at UBS, JPMorgan, SIX, Thomson Reuters, MAS, SGX, DBS, Citi, Credit Suisse, Barclays, securities tokens and crypto exchanges, and many others.

If you are looking to develop your career in a professional and well-run environment, yet which moves and grows rapidly, join our diverse and talented team to build the digital exchange of choice for institutional investors.

About This Role:-

The Operations Analyst will build strong and collaborative relationships with internal business partners to support new members’ onboarding journey into AsiaNext, conduct onboarding screening check, schedule periodic customer due diligence review as well as trigger review on positive alert hit from daily AML sanction and database screening.

The successful candidate is also expected to provide operational, client servicing and account management support to member’s queries relating to their trades or transactions on AsiaNext platform.

In addition, the successful candidate is expected to execute onboarding and other operations tasks in line with documented standard operation procedure.

Responsibilites

Key Responsibilities include, but are not limited to the following list and may vary during your employment based on the needs of the business, as determined by the Head of Operations:

• Responsible for level 1 onboarding screening on every new member through collating of onboarding documents, validating document completeness and following up on document deficiency.
• Conduct onboarding screening check and client due diligence review on the new member’s entity and its related persons for adverse news or PEP screening hits to establish the client risk rating. Enhanced due diligence check will be conducted for high-risk clients.
• Conduct scheduled client due diligence review on existing members based on their risk rating.
• Conduct triggered review on existing members due to screening alert hits generated from daily screening checks with the AML sanction and restriction databases.
• Work with other departments (e.g. Commercial, Compliance and Risk) to ensure a smooth onboarding journey for new members, including account setup after account opening approval.
• Update the operating standard operating procedure with new incremental processes and workflow changes in collaboration with Compliance and approval from HOD.
• Support to cover other operations tasks as may be required from the Head of Department, including Market Surveillance, trading and custody operations.

Qualifications & Experience:

Education

• Bachelor’s degree or diploma in banking, business or finance.

Experience and Skill

• 3 to 5 years of working experience in AML screening in the banks / securities firms / fund management industry, preferably for corporate or institutional clients.
• Familiar with regulatory AML compliance guideline and procedures in Singapore
• Good stakeholder and people management skills.
• Versatile individual who is willing to support coverage for different ops tasks as needed at times.
• Keen interest to work, learn and grow in a fast-paced start-up environment.

Employment Benefits

• Competitive staff benefits - annual leave, life insurance, and medical insurance (includes dependents)
• Competitive remuneration including variable bonus.

How to Apply:-

If you are ready to take up a new challenge in a dynamic and fast-growing platform, please send your resume to [email protected], stating your name and title of the position applied for in the subject line.

Only shortlisted candidates will be contacted for further discussion. All personal data collected will be kept strictly confidential for recruitment purpose only.

AsiaNext is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, colour, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, or any other basis covered by appropriate law.

Disclaimer

Asia Digital Exchange Pte Ltd (“AsiaNext”) would like to inform you that all our job vacancies are published on our official company website and LinkedIn page. AsiaNext uses only the following reputable third-party job sites – MyCareersFuture, LinkedIn, Jobstreet and Indeed. We advise prospective candidates to exercise caution and not apply for or share personal information for any job posting with any unauthorised sources.

About the role and your skillset:

• Possess a degree in Computer Science/Information Technology or related fields.
• Experience in data analysis.
• Experience in managing data reconciliation/quality checks (implementation, monitoring and troubleshooting).
• Able to handle data issue management.
• Proficient in Oracle PL/SQL.
• Experience in performing UAT.
• Able to manage SLA and queries from end users.
• Provide documentation support in technical/functional specifications.
• Possess investment data domain knowledge.
• Good problem solving and logical thinking.

EA License Number : 11C4879

Mon to Fri 8.30am to 5.30pm

Job Purpose:

To help company manage the various key systems and develop integration strategy according to the company’s strategic IT direction.

Job Description:

1. Support Finance department to resolve and analyze issues with Dynamic 365 Finance.

2. Support Commercial team to resolve and analyze issues with billing system.

3. Support Operation team to resolve and analyze issues with ship operation system.

4. Manage and enhance existing 3rd party systems integration with Dynamic 365 Finance.

5. Help identify business requirements and develop solutions to address those requirements.

6. Help design, setup and maintain company centralized data vault, which is a key initiative to take ownership of company data.

7. Work with stakeholders to identify and develop integration mechanisms of 3rd party system with centralized data vault.

8. Provide recommendations to keep pace with technological advancement in Database technology.

9. Be the project leader for new system deployments.

10. Assist with daily IT support of ISD department.

Skills requirement:

1. Strong programming skills in SQL/MySQL, XML, XSLT, HTML/CSS, Java, JavaScript, JSON, php, and Python.

2. Has experience working in accounting system with basic accounting concept

3. Familiar with Microsoft Dynamic 365 environment

4. Familiar with Microsoft 365 – Power Platform

5. Familiar with Microsoft Azure environment

6. Familiar with Microsoft Server environment

7. Familiar with Microsoft Databases – SQL DB, Azure SQL database, Dataverse

Qualification:

1. University graduate or diploma in computer sciences related disciplines

2. Microsoft certification in Azure Database or SQL Database related disciplines

3. Min 5 years working experience with Database and application development.

4. Accounting software and business analysis experience is preferred

5. This role required to communicate with counter part in China

Roles & Responsibilities:

• 7 years of experience in financial services, with a focus on Murex risk management.

• Proven experience in configuring and maintaining the Murex risk engine.

• Strong understanding of market risk management principles, including VaR and stress testing.

• Excellent analytical and problem-solving skills, with the ability to translate business requirements into technical solutions.

• Familiarity with Market Risk Aggregation (MRA) and Market Risk Engine (MRE) configurations.

• Knowledge of regulatory frameworks, particularly FRTB.

• Excellent communication and stakeholder management skills.

Key Responsibilities

• Requirements Analysis & Elicitation.
• Responsible to identify and define detailed functional specifications based on the business requirements document.
• Analyze and document the “to-be” business and operation processes based on the agreed requirements and / or function points, perform impact assessment and estimation.
• Monitor and manage risks /issues related to requirements and scope-creep.
• Team Collaboration.
• Participate in transitioning the requirements to the designers, and ensure a clear and complete understanding of the requirements.
• Facilitate / provide “Train-the-Trainer” on application enhancements.
• Facilitate / provide “Train-the-Trainer” on application enhancements
• Maintain up-to-date knowledge base related to application features and processes (subject matter expertise).
• Testing & Scope Management.
• Clarify test findings escalated by Test Manager and classify the findings accordingly (either as a defect or change request).
• Perform impact assessment and estimation for Project Change Request.
• Good knowledge in financial services policies, procedures, products and industry practices.
• Strong negotiation skills.
• Good team player with excellent interpersonal and communication skills.
• Strong working knowledge of relevant applications and development life cycles.

Key Requirements

Mandatory:

• 7-9 years experience in Business Analysis.
• 5 years experience in Digital Channels and in transaction banking.
• Understanding of Technology but no need to have coding experience.
• Capturing, analyzing and eliciting business Requirements: Elaborating JIRA stories.
• Agile product development experience.

Nice to have:

• Detailed Knowledge in how Payments work in Indonesia vs Singapore (regulatory too).
• Knowledge of features offered by competitors.
• Knowledge of Technology trends eg. how does a digital bank approach digital channels.
• API /WAM experience.

Personal Qualities:

• Articulate well. Clarity in analyzing and writing business requirements.
• Not an order taker, able to push back complex build needs and offer alternate solutions.
• A great team player. Collaborate and communicate well with the other BAs.
• Strong analytical and problem solving skills.
• Strong presentation and meeting skills.
• Proactive and has initiative to thrive in a fast paced environment to deliver and meet deadlines,
• Highly resourceful and self-motivated.

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Co-Development Business Unit is looking for a Business Analyst

Internal Code: A24091

What will you do?

The IT Application BA shall be involved in strategizing and implementation of the project and initiatives involving the requirement study, procurement, testing, management, implementation, and maintenance support of applications.

You will be working in a Healthcare-domain Project.

What are we looking for?

• Minimum of 5 years of IT Application Business Analyst experience
• Practical experience with Agile Methodologies, tools and delivery.
• Recent experience in implementing any product/project (mobile apps and/or website)
• Good understanding of Cloud Technologies and have attended the related fundamental Cloud Technology trainings
• Experience in Vendor and Contract Management, Change Management/Service Request Management, Problem/Incident Management will be an added advantage
• Strong product/project management skillsets (good in planning, tracking, review of deliverables and efforts)
• Ability to review technical solutions and efforts
• Experience in working in Singapore Government Projects
• Experience in supporting/implementing projects with databases ie Oracle and/or Postgres Database, middleware: weblogic or JBoss or Tomcat as well as exposure in automated software testing
• Strong analytic, conceptualization and problem solving skillsets
• Strong communication skills, both oral and written and able to pitch to engage stakeholders
• Relevant healthcare domain knowledge will be an added advantage
• Experience in supporting applications operations will be an added advantage
• Strong technical knowledge/skills will be an advantage.

This is an opportunity to work in a Singapore Government Agency

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, sex, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

- Assist Front Office with doing a 1st level check on KYC profiles to ensure completeness and accuracy before approval
- Perform name screening to check clients for adverse news
- Sourcing relevant documentation, news articles, and internet searches to corroborate the clients' declarations
- Supporting the team in expediting Review and Onboarding by neatly follow up with RM/ productteams and Clients
- Support in data and reporting

Key Responsibilities:

· To support the team in conducting CDD for New-to-Bank prospect onboarding and existing customers reviews

· To perform KYC Screening, review past transactions, conduct enhanced due diligence and assess the AML/CFT/sanctions risk of prospects and existing customers

· Provide advisory support to the Business Units with regard to CDD documentation issues and requirements

· To be proactive in identifying opportunities for operational efficiency and AML effectiveness

· Participate and contribute in process improvements to drive greater efficiencies

· Support team lead in tracking outstanding cases and ensuring timely and appropriate follow-up action

Requirements

· Bachelor's degree with at least a few years of relevant working experience, preferably with experience in both onboarding and review of corporate / financial institution customers in the banking industry.

· Good verbal and written communications skills.

· Open-minded and able to prioritise and multi-task in a dynamic environment

· Can-do attitude with strong customer/user-centric mindset

· Analytical and problem-solving skills

· Ability to work independently and as a team

· Strong interpersonal skills and proactively delivering solutions

· Strong attention to detail

· Strong knowledge of MAS 626 on CDD requirements

· Familiar with screening tools (e.g. Dow Jones Factiva, World Check)

· ICA or ACAMS professional certification is a plus

Internal ref: 9210

Regards,

Lini

Recruitment Consultant

R22108463