Responsibilities:

• Overall responsible for the support to customers, execution of Standard Operating Procedures related to ITIL Processes such as Incident Management, Event Management and Request Fulfillment
• Manage Major Incidents including management of customer & internal communications, management of internal and external communication bridges with our top-tier customers and escalations up to leadership level.
• Coordinate and collaborate with internal teams to facilitate timely incident resolution and request fulfillment.
• Invoke and manage crisis and security management processes.
• Maintain accurate logs, incident reports and provide comprehensive updates to stakeholders.
• Document all actions in accordance with standard company policies and procedures.
• Act as the senior on shift and ensure proper shift handovers.

Requirements:

• Diploma or Degree in Computer Science/Information Technology, Engineering (Computer/Telecommunication) or equivalent
• 3 years proven experience in managing all aspects of Major Incident.
• At least 4 years of experience in telecommunications within a large-scale business environment.
• At least 4 years of experience in a customer support role, preferably in a technical support or service desk environment.
• Experience with developing training programs and delivering training.
• ITIL V4 Foundation certificate and experience working with ServiceNow.
• Agile, Six Sigma or related certifications
• Having experience in the aviation sector is beneficial.

Additional info:

• Under 12 months contract, renewable
• Ability to work in a shift-based schedule, including weekends and holidays, to provide 24/7 coverage. Timing between 8am to 8pm (non-night shift)

To apply, please visit www.gmprecruit.com and search for Job Reference: 23981

To learn more about this opportunity, please contact Yingying at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lai Yingying | Registration No: R1110239

Working Location: Harbourfront (Near MRT)

Working Hours: 10am to 6pm (Mon to Fri)

JOB DESCRIPTION

• Interpret data and provide detailed reports, visualizations, and summaries of findings
• Use statistical methods, predictive modeling, and data mining techniques to uncover actionable insights
• Create comprehensive reports, dashboards, and presentations to communicate insights and recommendations to stakeholders
• Collaborate with different departments to understand their analytical needs and provide data-driven recommendations
• Assist in the development of business strategies by analyzing market trends, customer behavior, and operational performance
• Support the decision-making process by providing analytical inputs for new projects, investments, or changes in business operations
• Conduct research on industry trends, market conditions, and competitors to provide context for business strategies
• Present complex analyses and insights in a way that is easy to understand for non-technical stakeholders
• Provide forecasts and scenario analyses to guide risk management and decision-making processes

JOB REQUIREMENTS

• Minimum Diploma and above
• Strong analytical and problem-solving skills, with a deep understanding of data analysis techniques and tools
• Knowledge of statistical methods, financial modeling, and business intelligence
• Entry level candidates are welcome to apply, training will be provided

EA Reg. Number: R21100629

EA License Number: 22C1278

• Managing Operations: Overseeing the entire card acquisition process from start to finish.
• Process Improvement: Collaborating with various teams (Credit Ops, Tech, Credit Policy, Risk Management) to enhance processes and policies.
• Automation: Streamlining and automating the card application and fulfillment processes.
• Customer Journey: Reviewing and gathering requirements to automate campaign fulfillment and cover all exception scenarios to reduce call volume.
• Customer Exception Management: Handling and resolving customer issues related to onboarding and credit card applications.
• Standardization and Efficiency: Standardizing internal processes and improving efficiency through report automation.
• Accuracy Checks: Ensuring the accuracy and timely completion of daily, monthly, and ad-hoc reports.

Job Requirements:

• Minimum Degree and above
• Knowledge in Payments business, especially credit cards.
• Experience in a financial institute or in the payments industry is advantageous

Interested applicants please send your resume in MS Word format and attention it to Rachel Yeo (R22104385).

Shortlisted candidates will be notified

Data provided is for recruitment purposes only

www.ambition.com.sg

EA Registration Number: R22104385

Business Registration Number: 200611680D. Licence Number: 10C5117

• High visibility & impact role
• Great work culture

About Our Client

Our client is an independent investment manager, managing institutional sized assets. They have been active in the global markets for over sixteen years, operating with a lean yet highly professional team that is investing in public equities, currency markets, derivatives, hedge funds and private investments. Using prime technology, the company is highly efficient and positions itself among the best private asset managers.

Owing to their expansion in Asia, they are looking to hire an Equity Research Analyst, Public Markets.

Job Description

This role analyses, monitors, and reports on the current positions in global markets. In addition, this role will help with the selection of new opportunities. In coordination with the Head of Markets - Asia and Head of Asia (CIO), the successful candidate will run and monitor investment portfolios.

Responsibilities

• Lead systematic research and analysis of public markets and industry trends, primarily in Asia ex-Japan
• Conduct due diligence on portfolio companies or candidates, and support idea generation through constant interactions with companies and their stakeholders
• Update on business trends, competition and new regulatory policy impacting the covered geography / sector
• Contribute to discussions of sectors and companies covered by other team members, and promote an open and honest culture of challenging and being challenged
• Prepare presentations and memos to the investment committee in relation to potential and existing investments, and macro / capital markets themes
• Assist in preparing reports, ad hoc / strategic reviews other such related tasks
• Assist in portfolio management duties including monitoring, reporting, and evaluating performance of executed transactions
• Network with advisors in the region and sell-side analysts
• Become a subject matter specialist in China macro over time

The Successful Applicant

• Excellent academic qualifications with at least eight years in equity research and at least five of those in a top buy-side firm
• CFA would be preferred though not a must
• Experience in covering Hong Kong and China equities, including A shares is a must
• Proficiency in business mandarin is an absolute must, as the role requires attending corporate meetings with Hong Kong and China listed entities, regular interactions with stakeholders including sell side and independent research providers and reviewing annual reports and other relevant documents.
• Expertise in equity research across internet, consumer or financials would be ideal
• Ability to build, update, and maintain complex financial models representing the current and future financial state of the companies being analysed
• Detail oriented, possess strong analytical and quantitative skillset
• Proficient with advanced computer software such as spreadsheets and database programs
• Besides being a good team-player, candidates should also demonstrate maturity, integrity and possess the ability to interact and network with investors
• Openness to frequent travel across Europe & Asia

What's on Offer

Our client, a leading private investment manager, is looking to hire this newly created headcount in Singapore. The firm has an excellent culture and a highly autonomous work environment, so we need someone who is highly independent. Candidates who have been in buy-side research roles for five ore more years and are looking for a more autonomous setup and the opportunity to move into money management roles in the next two to three years, will find this an excellent fit.

Contact

Anurag Garg (Lic No: R1215997 / EA No:18S9099)

Quote job ref

JN-102024-6574681

Phone number

+65 6416 9817

Michael Page International Pte Ltd | Registration No. 199804751N

Project details

Our Customer is a Leading bank in Australia that provides a front to back integrated platform for straight through processing and risk management.
This is a multi-year initiative where different projects run in concurrence under the program's variety milestones. These streams include new product initiatives, new entity roll-outs and regulatory compliances.
We will have key roles in projects such as managing the scope, design and delivering requirements from front to back office with Excelian.

We are looking for talented and ambitious people. The roles are in the respective Functional, Test Management, Development, Test Support, Environment Management and Release teams. These units will collectively undertake scoping, design, building, testing and implementation phases to deliver the variety program milestones.

Looking for an experienced technical business analyst for the core Treasury IT team to delivery projects for the bank's treasury division for the business with focus on Commodities, FX, MM products.

Responsibilities

• The Senior Technical Business Analyst role looks after the business engagement, functional requirements, solution design, and some system configuration for delivery of the migration projects.
• The role will require engagement with relevant business stakeholders for the initiatives in the approved scope and then work closely with the delivery team as well as relevant Technology partners, to ensure timeliness and quality of the delivery.
• The role is hence expected to have excellent Business Analysis abilities, as well as the ability to project manage small to medium initiatives. This will involve leading implementation of regional roll outs in parallel with other sub-streams.
• The role requires engagement with risk, compliance and assurance teams and ensure that special consideration is given to local compliance requirements.
• The role would include an element of solution design and technical configuration of the Murex 3.1 platform in cooperation with relevant technical teams. Hands-on work on the application would be required.

Requirements

• 3+ Years of relevant Murex (and/or other Primary Trading System) Front Office experience
• Good/Expert knowledge of at least Commodities and/or FXMM (Risk and Pricing) implementation on Murex.
• Experienced in dealing with Risk, Product Control or Front Office stakeholders in Markets or Treasury divisions
• Good hands-on knowledge of FO configuration: instruments, generators, curves, market data , market conventions, etc
• Good understanding of FO modules: Simulation screens, Simulation Viewer, eTradepad, P&L notepad, market operations, etc
• Good knowledge of how to analyze P&L and sensitivity issues within Murex
• Knowledge of organization setup and User Groups / Access Rights

*Company transport pickup Islandwide available*

Responsibilities:

• Responsible for housekeeping duties in the lab.
• Responsible for the timely completion of chemical testing of raw material, intermediates, in-process control samples and final API and data verification.
• Ensure that all test equipment is used and maintained correctly.
• Perform any method transfer or method qualification reports or equipment qualifications and support the transfer of new products.
• Maintain up-to-date, complete and precise records of all tests performed.
• Adhere to cGMP and GLP requirements and apply 6S concept.
• Assist in the resolution of quality problems as required.
• Developing and changing of in-house laboratory procedures as appropriate.
• Train new analyst.
• Support Audit preparation and any audit related activity
• Adheres to and supports all EHS & E standards, procedures and policies
• Any other general administrative duties/ad-hoc projects as assigned by immediate supervisor.

Requirements

• Min. Degree in Biochemistry / Bioengineering or related science field of studies
• Prior QC lab / GMP experience needed
• Experience with HPLC & GC is a must
• Comfortable to work 12 hours shifts (have extra allowance)
  

Interested applicants, please email your updated CV to [email protected] or WA 97527630 for more information.

We regret to inform that only shortlisted candidates will be contacted.

EA Personnel No: R23116144

EA Personnel Name: Lim Ruo Yi, Rachel

Company Registration Number: Recruit Express Pte Ltd (99C4599)

• Serve as the primary expert for bank users on the Supply Chain Finance platform and its ecosystem.
• Oversee the end-to-end management of production incidents and service requests related to the Supply Chain Finance platform, including ticket creation, progress tracking, and coordination with internal teams for data extraction.
• Provide in-depth support and troubleshooting for production incidents on the Supply Chain Finance platform, collaborating with internal and external stakeholders to analyze impacts, implement workarounds, and identify root causes.
• Work with the System Owner and Incident Manager to develop and maintain the Operational Knowledge Base and incident process management, specifically focusing on the Supply Chain Finance ecosystem. Create and update documentation, collaborating with the project team to stay updated on new enhancements and releases.
• Validate the platform after any scheduled or unscheduled patching activities related to the Supply Chain Finance ecosystem.
• Manage the platform and coordinate with internal stakeholders during disaster recovery exercises.
• Execute system configuration changes related to the Supply Chain Finance platform.
• Identify and escalate potential risks to relevant parties promptly.
• Participate in system restoration activities during disaster recovery exercises.
• Perform other duties as assigned.

Job requirements:

• Diploma or Bachelor's degree in Computer Science, Information Technology, Finance, or Economics.
• Minimum of 9 years of experience in application or system support, preferably in the finance industry.
• Possess expertise in Supplier Finance, Accounts Receivable Purchase, and Dynamic Discounting products, including middle-office and back-office operations like funding and payments.
• Experienced in using the Finshare Platform (by Premium Technology).
• Familiar with enterprise application support environments, interacting with developers, infrastructure teams, service desks, and business users.
• Proficient in scripting languages like DOS and Shell Scripting.
• Excellent communication, interpersonal, and presentation abilities.
• Strong judgment and decision-making skills to effectively analyze and resolve problems.
• Demonstrated accountability and ownership of work outcomes.
• Self-motivated and results-oriented, committed to delivering high-quality work on time.

To apply, please visit www.gmprecruit.com and search for Job Reference: 24982

To learn more about this opportunity, please contact Gia Grace at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to GMP Recruitment Services (S) Pte Ltd’s PDPA and e2i’s PDPA.

Responsibilities:

• Monitor global crude oil markets trend, analyse price and premium movements, spreads, and market indicators to identify trading opportunities.
• Evaluate the factors influencing crude oil prices and premiums, including production levels, geopolitical risks, market speculation, and transportation logistics etc…
• Analyse and provide forecast on global and regional demand for crude oil, focusing on economic growth, transportation trends, industrial usage, and government policies.
• Evaluate supply factors, including production capacity, strategic reserves, OPEC decisions etc…
• Provide insights into how supply-demand dynamics influence crude oil pricing and trading strategies.
• Prepare daily, weekly, and monthly market reports for the trading team.
• Maintain and update databases of market data, trade information, and historical price data.
• Develop and maintain analytical models and tools to support trading decisions.

Requirements:

• Degree in Business Analyst, International Trading, Economic or any related field
• At least 2 years’ experience in trading, market analysis, or a related role within the oil and gas industry
• Strong understanding of global crude oil markets, including pricing methodology, premiums, supply, and demand dynamics etc…
• Proficiency in trading platforms and data analysis tools
• Proficiency in speaking and writing Mandarin is essential for effective communication with China counterparts and head office

Please state your availability, current and expected salary in the resume.

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | Eddie Tang | Registration No: R1221129

SwipeRx (Legal Entity name: mClinica) www.swiperx.com is the number one app for pharmacies across Southeast Asia. Today, SwipeRx connects over 250,000 pharmacy professionals from 50,000 pharmacies which reach more than 150 million patients every month. 1 in every 3 licensed pharmacists across Southeast Asia use SwipeRx to access online education and training, access industry information, and procure their inventory through our B2B e-commerce platform.

SwipeRx is a fast-growing, venture-backed, impact-driven technology company whose mission is to empower pharmacies to be the center of care in their communities and improve public health. We are a team of more than 400 smart and driven people operating across Southeast Asia. We work with the world’s leading pharmaceutical companies as well as global health partners to improve the quality, affordability, and accessibility of medicine, rapid diagnostics, and care at the pharmacy.

To support our mission, SwipeRx is now looking for a Senior Analyst, Regional Finance & Accounting. We need a highly ambitious and dynamic individual who has the drive to excel. At SwipeRx, people who take initiative and ownership are rewarded significantly.

The Senior Analyst will have the responsibility for ensuring financial reporting and analytics integrity for the Singapore HQ entity whose business activities are across South-East Asia. This role is heavily involved in finance processes supporting the Community business unit particularly on Public sector projects.

Your Role and Responsibilities

• Responsible for finance processes supporting public sector projects and grant submissions, adhering to the contract terms and conditions set by the various donors. The process will include the reconciliation of grant expenditure, making payments to verified expenditure, identifying non-fundable expenditure items, conducting budgetary checks etc.
• Prepare and deliver accurate monthly financial reporting for all projects, including monthly burn rate analysis as well as supporting budget submissions for new proposals.
• Prepare invoices and monitor payment schedules of the project revenue.
• Maintains and reconciles bank/financial accounts with accounting records by verifying, allocating, posting, and reconciling transactions and resolving discrepancies.
• Process monthly payroll for employees and consultants.
• Handle tax reporting and filing matters (GST, Corporate Income Tax etc.), including its filing and payment to tax authorities.
• Support Manager in preparation of financial statements for annual statutory filing including XBRL.
• Prepare audit schedule and attend to the queries raised by external auditors
• Prepare information for due diligence by investors/shareholders.
• Supports budget and forecasting activities.
• Support any ad-hoc requests by the Company.

Your Qualifications

• Degree in Finance/Accounting or professional accounting equivalent eg ACCA
• At least 5 years related working experience as a finance professional in an international organization /startup with a multicultural environment, having initial years spent at an accounting or audit firm.
• Hands on knowledge of accounting system Xero is a plus
• Familiarity with public sector grants or other similar grants or experience working for INGOs or international social and welfare organizations is preferred
• Have good communication skills (oral and written) and excellent interpersonal skills,
• Positive working attitude, willingness to learn and be an excellent team player.
• Excellent organization & problem solving skills
• Able to multi-task, work independently with minimal supervision.
• Resilient, attention to details and a strong drive to succeed

We are looking for a (Senior) Sales Program and Performance Analyst. The incumbent will be responsible to extract, manage and analyze large amounts of data from various sales related databases and / or CRM tool to support both Sales campaigns/programs as well as reports for Sales Management. You are also required to prepare information in an organized and systematic manner for a diversified audience; support the Commercial Planning & Research team in revenue, productivity and reporting efforts.

Your Tasks

• Develop and implement databases, data collection & analytics systems (such as Business Intelligence analytical platforms) and other strategies that optimize Sales efficiency and reporting quality.
• Establish automation for recurring data requirements including design and streamline reports at the country, segment and user level using BI.
• Educate and train users to use data as an analytical tool and to explore new opportunities and identifying areas of development as well as analyze reports to highlight areas of opportunities or concerns to Sales Management for action.
• Establish database infrastructure to organize large amounts of revenue and productivity data for correlation and reporting.
• Maintain Sales Information/Data Management & provide analysis; understand the various internal systems and its linkages to each other to extract the appropriate data from
• Support Customer Allocation, Portfolio Sizing exercises as well as Sales Target Setting preparation.
• Support the Customer Allocation / Sales Channeling & Portfolio Sizing exercises.
• Leading & preparations for Business reviews as well as providing insights to Commercial Management.
• Provide effective consultancy and advisory support for the purpose of improving effectiveness of Sales Programs.
• Manage & drive all Sales programs at a country level while ensuring adherence to Regional and Global standardisation and reporting requirements.
• Preparing Channel forecasting process as well as consolidate strategic input for bottom up revenue and major KPI projections.
• Champion for business reporting tools like START, C360 and Power BI including coaching new hires.
• Business Partner to Marcom Team for ECS outreach.
• Leading additional projects and task assigned and providing updates to senior management team and internal stake holders.
• Supporting cross functional internal audits like ISO and CRISP.

What You Bring

• Bachelor Degree or higher in Business / Computer Science / Engineering / Data Analytics / Finance/ Mathematics / Statistics or similar field.
• 2-3 years of experience in reporting and analytical roles.
• Strong command and proven record on managing Business Intelligence platform (e.g. Tableau, Microsoft PowerBI) as well as technical expertise regarding data models, database design development, data mining and segmentation techniques is advantageous.
• Proficient in advanced Microsoft Office skills (Excel, Access & Powerpoint) and IT Savvy, experience in managing large database of data.
• Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.
• Additional certifications in the field of ‘Data Analytics’ will be an added advantage.
• Projection and forecasting skills.
• Strong communicator with creative mindset.
• Knowledge of programming languages such as SQL, Oracle and Python, as well experience with machine learning is a plus.
• Proven project management experience.

Educational Qualification

Degree in Computer Science or Engineering or Science is needed while a post-degree program like MBA is preferred.

Experience

Minimum of 10 or more years’ experience is required.

Knowledge and skills (general and technical)

• Ability to work independently and able to navigate through organizational hierarchies and teams.
• Has a good understanding of financial reporting, resources management including managing resources on the bench.
• Has experience in managing initiatives and programs and able to successfully execute them to closure.
• Has sound knowledge on various Quality frameworks and methodologies and able to apply the same working in conjunction with the Quality team in driving various quality programs.
• Good communications and networking skills; boundary spanner.
• Proficiency in use of various Microsoft Office products.

Detailed Job Description

• Establish the framework and SOPs for Delivery Operations for the strategic client and eventually expand
• Work closely with Head of Delivery and Service Line Heads responsible for delivery to the strategic client on various day to day operational matters including tracking of financials, resources allocation and deallocation, contracts review and approvals, hiring based on client needs etc.
• Program manage various optimization and simplification initiatives and ensure stated outcomes are achieved within agreed timelines.
• Program manage various automation initiatives working closely with the Quality team and delivery teams – ensure client buy-in and agreement for automation to ensure overall success.
• Coordinate with the Quality team various quality initiatives rollout including ISO certifications.
• Work closely with TPD team to ensure all training and certification programs are delivered and resources are certified/licensed to operate in client environment.
• Work closely with Chief Delivery Officer and other client account delivery teams and ensure items requiring cross-delivery teams’ attention are dealt with on a timely basis.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

IT Support Engineer

Salary Range: $4000 - $4500
Working Days: 5 Days Mon-Fri 8.30AM-6.00PM
Location: Siglap

Job Summary

• Provide 1st and 2nd Level IT Support to end-users
• Manage IT assets through procurement, tracking, maintenance, refresh/renewal and disposal/ termination.
• Provide assistance in the implementation of new end-user computing technologies

Responsibilities:

• Provide 1st and 2nd Level IT Support to end-users
• Provide end-user IT support for both local and remote locations daily to ensure smooth business operation including end-user computing device performance monitoring
• Perform installation, configuration and maintenance of computers, workstations, applications and other related equipment and devices
• Perform IT asset lifecycle management including tech refresh, preventive maintenance (Eg. Laptops / Printers) and software license monitoring
• Responsible for the procurement of IT equipment, software and related products including administering procurement processes and supporting in requirements scoping and evaluation
• Manage IT vendors (service quality, feedback, improvements) and service contracts
• Provide assistance in the implementation of new end-user computing technologies
• Any other IT duties as assigned

Requirements:

• Recognized Diploma or Degree in Information Technology or equivalent
• Minimum 3 years of experience in providing IT support to end- user community
• Experienced in troubleshooting IT issues at L1/L2 support levels and escalating to higher levels of IT support

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

Educational Qualification

Degree in Computer Science or Engineering or Science is needed while a post-degree program like MBA is preferred.

Experience

Minimum of 10 or more years’ experience is required.

Knowledge and skills (general and technical)

• Ability to work independently and able to navigate through organizational hierarchies and teams.
• Has a good understanding of financial reporting, resources management including managing resources on the bench.
• Has experience in managing initiatives and programs and able to successfully execute them to closure.
• Has sound knowledge on various Quality frameworks and methodologies and able to apply the same working in conjunction with the Quality team in driving various quality programs.
• Good communications and networking skills; boundary spanner.
• Proficiency in use of various Microsoft Office products.

Detailed Job Description

• Establish the framework and SOPs for Delivery Operations for the strategic client and eventually expand
• Work closely with Head of Delivery and Service Line Heads responsible for delivery to the strategic client on various day to day operational matters including tracking of financials, resources allocation and deallocation, contracts review and approvals, hiring based on client needs etc.
• Program manage various optimization and simplification initiatives and ensure stated outcomes are achieved within agreed timelines.
• Program manage various automation initiatives working closely with the Quality team and delivery teams – ensure client buy-in and agreement for automation to ensure overall success.
• Coordinate with the Quality team various quality initiatives rollout including ISO certifications.
• Work closely with TPD team to ensure all training and certification programs are delivered and resources are certified/licensed to operate in client environment.
• Work closely with Chief Delivery Officer and other client account delivery teams and ensure items requiring cross-delivery teams’ attention are dealt with on a timely basis.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

• Handle day-to-day operation
• Meet account SLA deliverables
• Manage customer escalation
• Manage operation team and operation cost
• Manage partners
• Redefine current process to improve efficiency
• Daily/Weekly/ Monthly Reporting
• Escalation are managed and perform timely updates
• Ensure SLA and SLA reporting
• Track cost and drive cost saving
• Work with Service desk team on reporting and SLA
• Define and work to continuously improve the operational ecosystem supporting the accounts
• Coordinate with internal teams to ensure contractual service level agreements (SLAs) are met for all allocated accounts
• Oversee infrastructure upgrades, modifications and deployments with customer impact
• Manage all operations and delivery related conversations with the customer
• Work with internal teams to develop problem management framework and service improvement plans
• Act as a primary contact for customer queries and issues and put in place preventive actions to ensure customer commitments are met, and escalations are pre-empted
• Look end to end across service delivery management processes, as well as upstream and downstream processes
• Identify opportunities to streamline, track, eliminate duplication, automate or improve the as-is status
• Lead action planning to tangibly improve the above
• Supporting the leadership team as a compliance/audit point of contact – including and not limited to audit engagements

Job Requirements:

• Degree / Diploma holder
• At least 4 to 5yrs of relevant experience
• 5 days work (9am to 6.30pm) at Raffles Place
• Bank environment
• Salary up to $8000

Interested applicants please send in your MS Word resume. Shortlisted candidates will be contacted very soon. Thank you.

IT Support Engineer

Salary Range: $4000 - $4500
Working Days: 5 Days Mon-Fri 8.30AM-6.00PM
Location: Siglap

Job Summary

• Provide 1st and 2nd Level IT Support to end-users
• Manage IT assets through procurement, tracking, maintenance, refresh/renewal and disposal/ termination.
• Provide assistance in the implementation of new end-user computing technologies

Responsibilities:

• Provide 1st and 2nd Level IT Support to end-users
• Provide end-user IT support for both local and remote locations daily to ensure smooth business operation including end-user computing device performance monitoring
• Perform installation, configuration and maintenance of computers, workstations, applications and other related equipment and devices
• Perform IT asset lifecycle management including tech refresh, preventive maintenance (Eg. Laptops / Printers) and software license monitoring
• Responsible for the procurement of IT equipment, software and related products including administering procurement processes and supporting in requirements scoping and evaluation
• Manage IT vendors (service quality, feedback, improvements) and service contracts
• Provide assistance in the implementation of new end-user computing technologies
• Any other IT duties as assigned

Requirements:

• Recognized Diploma or Degree in Information Technology or equivalent
• Minimum 3 years of experience in providing IT support to end- user community
• Experienced in troubleshooting IT issues at L1/L2 support levels and escalating to higher levels of IT support

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

• Regional coverage
• Opportunity for growth
• High performing team

Our client is a leading Corporate Bank seeking a AVP/VP, Regional IT Auditor to join the team.

The successful candidate will lead and execute end to end IT Audits in accordance with the Bank's internal audit methodology. Perform continuous monitoring for IT functions to keep in line with market, regulatory changes for to drive audit coverage. Be involved in any strategic initiatives for the IT Audit team where there is a need.

The ideal candidate should have at least 6-12 years relevant experience in audit covering IT Audit within financial services firms. CISA, CISM, CISSP will be an added advantage. Strong communication skills a pre-requisite as you will be required to work closely important business stakeholders for your audit work. Travel will be required for this role.

Please click on the link to apply or email me with your updated CV at [email protected] if keen. Thank you.

Reg No. R1987809
BeathChapman Pte Ltd
Licence no. 16S8112

• Manage, maintain, and support network, desktop & server infrastructure which includes setting up and maintenance of servers, storage equipment and conducting backup and data recovery activities
• Provide Server administration support and Database support for MSSQL DB.
• Providing operational support for systems (virtual/physical servers).
• Responsible for patch management (rollout of server patches), & hardening

Requirements:

• Diploma in Computer Science/Information Technology or related qualifications
• At least 2 years of relevant working experience
• Hands on experience in VMWare, Storage, Windows 2008/2012/2016 Server
• Knowledge in Active Directory, DHCP, DNS, Group Policy
• Knowledge in troubleshooting skills

Work location: Ang Mo Kio

Work hours: 5 days, office hours

Interested candidates, please forward a detailed resume and email to career{a}tempserv.com.sg

Tempserv Pte Ltd

License No: 06C3745

Attention: Wee Wan Qi / EA Personnel No: R22109446

The Opportunity:

• Permanent Role
• Office location: Central
• Work hours: Mon to Fri
• $3500 - $4000+ Transport + Comm + Mobile

Adecco is partnering with Japan MNC - Global Presence 150 Years as Innovative Business Solutions Provider

The Job:

• Sales Plan Development: Create and implement a comprehensive territory sales plan, identifying target accounts for focused outreach and growth.
• Partner Growth Strategy: Devise and execute strategies to foster growth with partners, emphasizing both Sell-To and Sell-Through approaches.
• Market Understanding and Solution Positioning: Develop a deep understanding of the market, competitors, and industries relevant to the product offerings.

The Talent:

• Diploma/Degree in business, engineering or relevant discipline
• 1-2 years sales experience in the industry
• Entry level with great proactiveness is welcome as training will be provided

Next Step:

• Interested applicants, please send your resume to [email protected] with your current and expected salary.
• All shortlisted candidates will be contacted.

Great opportunity at Japanese shipping company as Vessel IT role!

Welcome for Fresh Graduate!

Job description ;

- To liaise with the different ICT Internal and external providers/vendors for the technical management support

- Proactively attending to resolve vessel's IT operational issues, as well as contributing and sharing your technical expertise on broader vessel IT projects

- Ensuring that vessel IT equipment and services and satelite communications are stable and available in accordance with business continuity.

- Providing excellent IT support and quality of service to all vessels.

- With the guidance of the Fleet IT manager, overseeing the completion of through assesments of in-scope systems, applications, and processes to establish cybersecurity risks and control gaps

- Proactive and open communication with the Fleet IT manager in the implementation of updated cybersecurity methods and policies

- Installing, testing, Mmaintainning and provideing support for all on-board hardware and applications

- Building and maintainning the databases for the fleet, ensuring that all relevant documentation and system logs are updated and remain current in content

Requirement ;

- Degree holder, Computer Science/Engineering, Electrical or Electronics and Communication Engineering Degree or equivalent

- Experience and successful track record in vessel IT support and infrastructure, delivery , within a global shipping company.

dealing with a broad set of activities within a fast-paced environment, whilst managing pressure well.

- Advance Networking skills and working knowledge with firewall and managed switch configuration.

- Experience in Windows Server Administration, VMARE and Virtualization implementation.

- Practical experience and working knowledge of vessel IT application management, database management, cybersecurity practices, incident management, and (VSAT, L-Band, LEO) satelite communication equipment.

- Logical thinker with a strong analytical background and good attention to detail while having strong focus on delivering quality and meeting deadlines.

- Excellent problem-solving skill together with the ability to support decisions with sound reasoning and judgment.

- Clear, Precise, and confident in verbal and written communication to support credibility and position of expertise flexibility to work prolonged hours and travel as necessary.

We are seeking a skilled Systems Engineer with a strong background in IT Operations and virtualization implementation to join our team. The ideal candidate will play a key role in managing and maintaining our IT infrastructure, focusing on the deployment, management, and optimization of virtualized environments. This role requires hands-on experience with virtualization platforms, proficiency in system monitoring and troubleshooting, and the ability to collaborate effectively with cross-functional teams to ensure the stability, security, and efficiency of our IT operations.

Key Responsibilities:

• Design, implement, and manage virtualized environments, including VMware, Hyper-V, and/or other leading virtualization platforms.

• Oversee day-to-day IT operations, monitoring systems performance, and troubleshooting issues to ensure maximum uptime and performance.

• Collaborate with IT teams to optimize infrastructure, including server, storage, and networking resources, to support business needs and scalability.

• Develop and maintain system configurations, documentation, and policies for IT infrastructure.

• Conduct regular backup and recovery tests to ensure data integrity and availability.

• Monitor, analyze, and improve system performance, proactively identifying and resolving potential issues.

• Coordinate with security teams to enforce security policies and ensure compliance with industry standards.

• Automate routine tasks and optimize processes to improve efficiency and reduce downtime.

• Support end-users by resolving escalated technical issues and providing guidance on best practices for system usage.

Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent experience.

• 6+ years of experience in IT operations, systems engineering, or a related role.

• Proven experience with virtualization technologies, such as VMware vSphere, Microsoft Hyper-V, or KVM.

• Proficiency in system administration, including Linux and Windows operating systems.

• Familiarity with network protocols, storage management, and backup/recovery procedures.

• Experience with monitoring and logging tools (e.g., Nagios, Splunk, SolarWinds).

• Strong troubleshooting and problem-solving skills, with attention to detail.

• Excellent communication skills, with the ability to work collaboratively within cross-functional teams.

Morgan McKinley Pte Ltd

EA Licence No: 11C5502

Registration No: R1331697

Senior IT System Engineer (Team Lead)

Responsibilities

• Administer IT Infrastructure and System Management.

• Support day-to-day infrastructure for in-house activities and management

• Responsible for managing a team of engineers.

• Strong in Vendor Mangement and Stakeholders

• Good in IT Infrastructure Management.

Requirements

•Strong in IT Infrastructure, Network, System Server experience.

•Technically strong in IT System, Windows, Server administration.

• Minimum 4 years of experience in IT System Infrastructure Management experience.

• Possess SI/ Consulting/ Government background.

• Technically incline in hands on troubleshooting/ configuration and administration.

• Diploma in IT / relevant field or higher

• Good working knowledge experience in implementation / maintenance of IT infrastructure

• Possess good Team Management/ Leadership skills set.

• Good communication skills, be meticulous, organized in your work and be able to work well with tight deadlines

If you feel that you have the skill-sets that we are looking for, please apply in-confidence with an updated MS Word Resume to [email protected]

Yong Jeline (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Job Description

• Industry/ Organization Type: IT Consultancy Firm
• Position Title: IT Sales Executive/ Sales Engineer
• Working Location: Ang Mo Kio
• Working Hours: Monday to Friday, 9am – 6pm
• Salary Package: Up to $4,000 + Commission + AWS + Bonus
• Duration: Permanent

Key Responsibilities

• Drive growth and meet sales targets by acquiring new customers.
• Develop and implement a strategic sales plan to expand the customer base.
• Provide sales, revenue, and expense reports, along with realistic forecasts, to the management team.
• Recognize emerging markets and market changes while staying informed about new products and competitive landscape.
• Comprehend the characteristics of our ideal customers and their connection to our products.
• Foster and maintain strong, long-term customer relationships by collaborating with them and addressing their needs.

APPLY NOW!!!

• Minimum Diploma in IT, Computer Science or related discipline.
• At least 2 years in Enterprise Software/ Security Software channel sales or channel partner development.
• Able to travel to Asia Pacific countries as and when needed.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #70399 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Responsibilities

• Configure and manage infrastructure systems, applications, and network equipment (e.g., Active Directory, data centers, firewalls, VPN, video conferencing).
• Oversee desktops, mobile, and remote devices.
• Ensure automated backups, disaster recovery processes, and system patches, with close monitoring of resource usage.
• Work with external vendors to uphold SLAs.
• Develop and update technical documentation (admin and user guides).
• Support local and international users over LAN/WAN securely.
• Identify suitable products, solutions, and suppliers for project needs.
• Provide L1/L2 support and participate in projects as a lead or team member.

Requirements:

• Diploma/Degree in Computer Science, IT, or CCNA Certification.
• At least 1 year of relevant experience.
• Proficient in enterprise networking (WAN, LAN, VPN optimization).
• Skilled in Microsoft Server (2012+), Microsoft 365, Google Suite.
• Knowledgeable in internet architecture (TCP/IP, DNS, DHCP, Proxy, Firewall).
• Familiar with Alcatel PABX, FortiGate, Cisco, and Unifi Wireless AP Controller.
• Strong understanding of CyberRisk and CyberSecurity; PDPA familiarity preferred.
• Experience with Veeam, VMware, and UNIX/Linux is beneficial.
• Background in API/Web Programming and Database Administration is a plus.

______________________________________________________

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Quick Apply” or contact [email protected] for more details.

Please provide following information in the resume for immediate processing

1) Reasons for leaving current and/or last employment

2) Last drawn and/or current salary

3) Expected salary

4) Date of availability and/or Notice Period

All applications will be treated in strictest confidence and only shortlisted candidates will be notified

Wee Wai Dan

EA License No : 03C5391

EA Reg No : R22109628

The Company

Our client, a prominent listed financial organisation known for its commitment to innovation and robust industry presence, is seeking a dedicated professional to reinforce their IT governance and risk management framework. This role provides a unique opportunity to contribute to a company where operational excellence and regulatory compliance are highly valued.

The Role
As part of the IT Risk team, you will serve as an intermediary in the first and second line of defence, responsible for overseeing the company's IT risk management processes, governance structures, and control mechanisms. This role focuses on proactively managing IT risks, supporting compliance initiatives, and enhancing overall governance.

Key Responsibilities:

• Act as the primary point of contact for IT risk management within the first line, coordinating with the second and third lines to address any identified issues and facilitate risk mitigation.
• Collaborate with stakeholders to drive initiatives aimed at bolstering risk management practices, assisting with audits, and ensuring the effectiveness of control measures.
• Perform comprehensive assessments of IT risks across operational and strategic dimensions, implementing risk controls and strategies to keep them within the organisation's tolerance.
• Ensure the company's IT operations align with industry regulations, such as MAS TRM/TRMG, maintaining compliance with regulatory standards.
• Seek out improvement opportunities for IT governance processes and control mechanisms, incorporating best practices and industry standards.
• Conduct routine evaluations and tests of IT controls to verify their effectiveness and adherence to regulatory requirements.
• Provide senior management with regular updates on governance activities, risk management performance, and key risk indicators.
• Promote the integration of best practices into IT governance to strengthen the organisation’s risk posture.

Requirements:

• Bachelor’s degree in Information Technology or a related field.
• Proven experience in IT Governance or risk management, ideally within the financial or payments sector, with a strong understanding of regulatory standards (such as MAS TRM, CCOP).
• Proficiency in IT and cybersecurity operations, as well as governance and compliance functions.
• Industry-recognised certifications (e.g., CGEIT, CISA, CISM, CISSP, CRISC) are advantageous.
• Strong analytical and communication skills, alongside solid project management capabilities.

Application:
If you are an IT risk professional with a keen understanding of governance and compliance frameworks and are ready to make a significant impact in a well-regarded organisation, we invite you to apply.

Please send your updated resume to [email protected]quoting Job Reference A08451

Job Reference No: A08451
EA Licence No.: 13C6733
EA Registration No.: R1333454

(Gov project, stable role) x 8

Basic Salary $2800 - $4500 + Site Allowance + Shift allowance + Performance Bonus + Other Benefits

Responsibilities:

• Monitor network and server systems (Solarwinds)
• Single point of contact with customers/users, resolver groups, third party service providers
• Managing incidents/service requests reported by users
• Tracking incidents/service requests and ensure closure within agreed timescales

Working Hours:

• 12-hours Rotating Day and Night shift work including weekends/PH
• Day shift: 9.00am – 9.00pm
• Night shift: 9.00pm – 9.00am
• Work 3 days off 2 days

Working Location:

• Near Cashew Mrt, near Novena MRT

Requirements:

• Diploma in Information Technology or related studies

Singaporeans Only, security clearance required.