Job Description:-

• Responsible for collateral calls/ recalls relating to Credit Support Annex and Global Master Repurchase Agreement;
• Ensure prompt and accurate payments/receipts of cash;
• Investigates collateral disputes/discrepancies and ensure that such matters are resolved within stipulated time;
• Perform portfolio reconcilliation as well as investigate and resolve disputes;
• Work closely with legal to review collateral agreements during negotiation phase;
• Manage new collateral agreements and accounts, escalation process and management reporting;
• Ensure compliance are followed accordingly to bank's operational risk and regulatory requirements;
• Assist in process improvement and system automation;
• update test result in JIRA User Stories.

Requirements:-

• At least 2 years experience in collateral management and/or collateral agreements;
• Excellent working knowledge in treasury products, processing, project management and/or PM tools;
• Good communication/ written skills to interact with multiple levels of stakeholders;
• Driven and meticulous individual with a can-do-attitude.

Our client is a Global MNC company in the IT industry. Due to their current expansion plan, they are looking for an IT Sales Manager to join their Sales team, in hopes of developing the current high performing team. They are located in the East – easily accessible.

Responsibilities:

• Responsible for achieving the sales target required by the company
• Responsible for maintaining/developing relationships with the company’s partners, growing the partnership through the various sales interactions.
• Responsible for identifying new channel accounts, developing new business opportunities for the company
• Responsible for providing quality customer service to the various partners, striving to exceed their expectations
• Responsible for developing a successful pipeline management program for the company, ensuring the fulfilment of these sales enquiries
• In charge of updating the company’s partners with the latest information (eg, latest products, marketing programs etc.)
• In charge of monitoring the various partner’s performance through the necessary reviews, as well as managing their incentive programs
• In charge of analyzing and forecasting the company’s business activities, reporting the to the key management stakeholders when required
• All other ad-hoc duties as assigned

Requirements:

• Minimum Degree in Information Technology or other relevant field of studies (Relevant working experience can be considered as well)
• Minimum 2 years of relevant sales experience in the IT industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

EA License No: 19C9682

EA Personnel No: R22104689 (Lim Yu Xun, Acer)

Customer Service Specialist

1. Maintaining a positive, empathetic, and professional attitude toward customers.

2. Responding promptly to customer inquiries on general and transactional enquiries.

3. Communicating with customers through various channels.

4. Acknowledging and resolving customer requests.

5. Customer outreach to encourage the use of digital services.

6. Consistently deliver high quality service to our customers to achieve total customer satisfaction without compromising risk standards.

7. Collaborate with stakeholders to resolve all customer queries and requests.

8. Able to multi-task while speaking to customers and toggle between system application screens in a fast-paced environment.

9. To consistently meet the Key Performance Indicators (KPIs) without compromising quality of service delivery

10. To adhere to professional standards of behaviour & conduct in dealing with customers & fellow colleagues

JOB PURPOSE

To oversee and provide support on the Organisation’s IT infrastructure and information systems.

PRINCIPAL ACCOUNTABILITIES

1. Operations / IT Support

• Provide 1st and/or 2nd level support to all users.
• Assist in setup, configuration, maintenance, troubleshooting and resolving technical hardware, network and system (Including but not limited to Printers, Local Servers, CCTV, Door Access, Firewall Router, Computer, Smartphone & in-house operation program)
• Assist in system accounts administration, ensuring proper recording of IT hardware assets distribution and purchase.
• Manage IT Assets, software licenses, domain renewal and on-boarding/off-boarding
• Operate and troubleshoot for audio and video equipment and act as the main AV support for any events and meetings
• Assist IT Head in system analysis, database design and process design to develop solutions for fulfilling business requirements.
• Ensure proper security system setup and maintenance to protect data accuracy.
• Conduct individual or group training sessions regarding in-house application and related tools for internal employees
• Additional duties as assigned

2. Administration

• Develop, review and implement administrative policies and standard operating procedures.
• Upkeep of office equipment and subsequent housekeeping of maintenance for all IT assets and equipment.
• Oversee routine maintenance tasks, schedules, performance measures, and analysis, inventory & asset tracking.

Any Other Duties

• Participate in the development of the department/division’s strategic goals and direction; set aggressive and relevant goals for the development of these functions.
• Undertake any other duties as assigned.

REQUIREMENTS:

• Diploma/ Degree Holder in the related field.
• At least 3 years of relevant working experience
• Good interpersonal skills, excellent communication skills, both verbal and written, hunger to learn and explore.
• Good organizational and administrative skills.
• Product knowledge of Windows server, Active Directory, Domain Controller, Google Workspace, Mimecast
• Occasional travelling might be required
• Self-motivated and can work with minimum supervision
• Knowledge of AWS preferred

MAC Engineer (JAMF/ MDM/ IT/ Pharma)

Duration: 12 months (Renewable)

Location: Raffles Place

Salary : Up to $9000 depending on experience

Our Client is a US MNC and a pioneering leader in the Pharmaceutical industry. They are currently seeking experienced and forward-thinking professionals to join their IT Team in Singapore

Job Purpose

• Provides the third level of support to end users by handling service requests that have been escalated by lower tiers.
• Provide superior technical assistance to end-users by supporting all IT deployed software and hardware, with the ability to show confidence, patience, politeness and diplomacy when dealing with difficult situations.

Responsibilities

• Administer Jamf Pro Cloud suite to deploy applications and settings globally to company managed devices.
• Provide engineering support for all current and future management solutions for Mac computers.
• Create and maintain SDLC documentation including fully documented SOPs for standardized KBAs.
• Work with other IT, security and business-related areas to keep abreast of the latest requirements and policies.
• Partner with divisional IT and the business to comprehend their requirements and implement solutions that meet their needs.
• Assist with developing and conveying new services, offerings, and device standards
• Test, install and update the macOS operating system including proprietary applications, security patches, updates, application drivers and system security tools
• Close cooperation with mobility engineering team to support and troubleshoot managed mobile devices.

Requirements:

• A minimum of 3 years of working experience with JAMF and managing Macs in an enterprise environment.
• JAMF certifications or experience administrating mobile device management (MDM) solution in a global environment such as MobileIron, AirWatch, Microsoft Intune would be idea
• Strength with the following tools: Jamf Pro, scripting
• Excellent troubleshooting skills
• Basic understanding of network firewall and proxies
• Able to work effectively, both independently and within an international team that is regionally based (US, EMEA, APAC).
• Able to think outside the box in developing and supporting technical solutions for the enterprise.
• Able to present on and/or speak to various Mac related topics.
• Ability to work afterhours and weekends, on occasion, in the event of system outages or special deployment projects

Lim Pey Chyi – [email protected]

Recruitment Consultant (R2090579)

Manpower Staffing Services (S) Pte Ltd

EA Licence: 02C3423

Responsibilities:

• Identify potential business opportunities and diligently pursue to successfully close sales.
• Cultivate and sustain positive working relationships with both new and existing customers, as well as other stakeholders.
• Conduct regular follow-ups with existing customers to uphold quality standards.
• Formulate proposals and deliver impactful sales presentations.
• Deliver consistent reports to the management team, detailing market trends, customer movements, and sales activities.

Requirements:

• Min Diploma in IT or it's equivalent
• At least one year related sales experience
• Good Account Management Skills
• Good communication and interpersonal skills

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1874608

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

The PMO Analyst / Manager (Senior Position) shall:

(a) Manage day-to-day activities in the Program Management Office, PMO;

(b) Champion annual work planning reviews with stakeholders, from budget to agreement with users;

(c) Manage and operationalize demand management process with rigor in governance and compliance;

(d) Support Deliver to Fidelity Balance Scorecard Goals via portfolio and project performance measurement and analysis;

(e) Streamline SAP reports for end-to-end delivery performance KPIs, from demands utilisation to projects closure;

(f) Report and analyze delivery balance scorecard KPIs, including budget utilization and highlight any areas of concerns and work with stakeholders for resolutions;

(g) Establish and implement standards and guidelines on project management practices, costing etc.; couple with on-going operational efficiency improvement within PMO functions;

(h) Provide training and guidance related to project management standards and project monitoring;

(i) Initiate and implement process improvements to aid demand and delivery fulfillment, marksmanship and performance dashboard; and

(j) Support program/project audits.

Requirements

The PMO Analyst / Manager (Senior Position) shall:

(1) Have programme management experience; preferably in managing programmes in a large-sized organization operating in a highly complex environment;

(2) Be proficient in Microsoft Office Excel and Automation, MS SharePoint Workflow Automation; hands on Tableau reporting will be advantageous;

(3) Proficiency in Tableau Reporting will be advantageous;

(4) Have ability to think strategically; understand, interpret and apply policies as it applies to IT enablement; apply analytical and creative problem solving skills;

(5) Have well-developed communication, consultation, negotiation and advocacy skills and a proven ability to establish and cultivate relationships with a variety of key stakeholdersl

(6) Have proven ability to initiate, manage and report on programme activities and identify issues affecting the performance outcomes of the project;

(7) Have effective information-gathering, through meeting facilitation, one-on- one interactions and/or observations;

(8) Have experience in documentation work products including manuals, SOPs, training aides and process documents;

(9) Have ability to manage multiple project activities at the one time and excellent prioritisation skills;

(10) Have excellent professional written and verbal communication skills, plus effective interpersonal skills;

(11) Be an active Project Management Professional (PMP) certification (or ability to obtain within SIX (6) months); and

(12) Have experience in project management methodology and knowledge of the system development life cycle (SDLC).

12 months contract

Salary $10,000 per month

Experience in Payments ( FAST, GIRO and PayNow)

6-10 years of experience

You will be part of the Payments product team and execute initiatives in following areas:

• There are several MAS led initiatives under payment transformation- such as cheque sunset, Electronic Deferred Payment, FAST 2.0 which require timely execution from requirements till implementation.
• International Payments: Commercialise Global Money with focus to increase FX revenue and execute group led enhancements for better customer proposition.
• Domestic Payments: Lead migration to digital payments, reduce paper.
• Fraud mitigation: MAS mandated items to be completed in addition to in-house tuning of fraud control rules.

Principal responsibilities

• Identify business opportunities and gaps to exploit in order to achieve competitive edge in the retail banking payments and remittances business across both domestic and international payments.
• Manage current and future payments initiatives and projects.
• Work closely with local, regional, and global stakeholders to ensure successful deliveries.
• Own and coordinate regulatory reporting and collateral.
• Attend industry and regulator meetings when required.
• Assist in product governance related matters.

Preferred experience

Incumbent should have 6-10 years of industry experience in transaction banking area. Knowledge of payments, is desirable while ability to independently execute a project with minimal supervision will be advantageous.

• Degree holder with some years of relevant experience
• Background in domestic (FAST, GIRO, PayNow) and international payments routing (SWIFT)
• The incumbent must be a strong communicator and who thrives in a dynamic environment with strong stakeholder management skills.
• Must be comfortable working with data and number crunching.
• Experience in data

About this role:

Wells Fargo is seeking a Graduate Analyst to join our Markets team in Singapore. Lean more about the career areas and lines of business at wellsfargojob.com.

In this role, you will:

• Responsible for the introduction, marketing, and sale of Wells Fargo's products (including Rates and FX or Fixed Income).
• Work together with the team to achieve targeted revenue goals on an annual basis.
• Bring in and develop new clients to Wells Fargo platform.
• Support the team in terms of sending daily commentary, runs, axes, and research.
• Generate periodic reports to assist management on strategy planning and business reviews.
• Mobilize and coordinate existing resources within Wells Fargo to facilitate Wells Fargo’s objective, e.g. setting up calls with senior personnel of target clients and arranging business events for senior team members.
• Work with other departments (i.e. trading, sales support, client service, marketing, legal, compliance) to ensure that all clients requests, inquiries, post trade issues are managed effectively.
• Proactively solicit client feedback regarding new issues, initiatives, and future product development.
• Manage account opening process and coordinate with internal teams to complete the process.
• Assist in maintaining relationships and keep up to date on global political, economic, and financial trends.
• Keep abreast of new or amended regulations and development of foreign or designated markets and advise Manager of any changes which may affect the decisions and planning in the trading/investment activities.
• Exercise independent judgment while developing the knowledge to understand function, policies, procedures, compliance, and risk management requirements for the Securities Sales area.
• Maintain the highest standards of attention to detail and professionalism.

Desired Qualifications:

• Successfully complete an undergraduate degree between December 2023 – June 2024. This is a future position to start in July 2024.
• With Rate and FX / Fixed Income sales experience, or equivalent demonstrated through one or a combination of the following: work experience, training, education.
• Superior communication, interpersonal, and presentation skills.
• Highly self- motivated; ability to work individually and within a global team.
• Thorough understanding of the investment management process.
• Excellent commend in spoken and written English proficiency in Chinese is a plus.

Interested candidates are invited to complete the application submission on Wells Fargo career portal. We will only contact shortlisted candidates from Wells Fargo career portal

About the Client

Our client is a Banking

Responsibilities

Gather and document user requirements.

Assess functional impact of changes to Finance applications.

Assess the user configuration setup required for application changes.

Review functional design and ensure that business requirements are met

Responsible for end-to-end User Acceptance Testing activities such as: define test approach, prepare test scripts, and execute User Acceptance Test, analyze test results and ensure that reported issues are resolved

Skills/Requirement

Degree in Accounting / Finance/ Business or its equivalent professional certificates

Proven business analysis skills: experience in developing business requirements documents, test strategy and test scripts for User Acceptance Test is a plus
Strong data query skills
Analytical and has aptitude for system related work
Prior work experience as a business analyst with experiences gained in any of the following areas is a plus : -Front-to-back projects for Trade Finance or Treasury Products; - Financial Accounting, Financial Reporting or Performance Management reporting

Interested candidates, who wish to apply for the above position, please send in your resume to [email protected]

We regret to inform that only shortlisted candidates will be contacted.

PERSOLKELLY Singapore Pte Ltd EA License No. 01C4394 EA Reg No: R23118975 (ABDUL RAHMAN ANSARI RAJA)

**********************************

The information contained in this e-mail and any accompanying documents may contain information that is confidential or otherwise protected from disclosure. If you are not the intended recipient of this message, or if this message has been addressed to you in error, please immediately alert the sender by reply e-mail and then delete this message, including any attachments. Any dissemination, distribution or other use of the contents of this message by anyone other than the intended recipient is strictly prohibited.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its local and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an emailto let us know. Please feel free to contact us if you have any queries.

All parties involved in any form of workforce engagement are to strictly adhere to prevailing regulations and laws that govern local fair employment practices, and to invest reasonable efforts in building a strong Singaporean core workforce, recruit and select candidates based on merit and prohibit discrimination based on age, race, gender, religion, marital status and family responsibility or disability. For more information, please refer to MOM and TAFEP websites.

**********************************

Key Responsibilities

• Management of on premise Windows and Linux based servers, workstations, HPC and end-user devices as well as well supporting infrastructure such as Active Directory, NAS, Network and Security appliances.
• Administration and orchestration of AWS resources to support operations and projects.
• Assist in the review and implementation of enhancements to existing Corporate and Scientific IT infrastructure to meet business outcomes.
• Assist in managing IT inventory and plan for IT infrastructure obsolescence.
• Identify and streamline existing processes with RPA (Power Automate)
• Support end-user devices with installation, configuration, and troubleshooting of hardware, software and network related issues.
• Other duties as assigned by supervisor

Job Requirements

• Degree or Diploma in IT-related discipline.
• Relevant IT certifications (Microsoft, AWS, Cisco/Fortinet) Work experiences & Skillsets
• At least 5 years of hands-on experience in administering on premise and/or cloud based IT infrastructure and services in a corporate or scientific environment.
• Good working knowledge and understanding of the cybersecurity landscape, configuration and management of network and security appliances.
• Experience with both Windows and Linux based systems as well as Powershell and bash scripting.
• Experience in Microsoft Power Automate
• Solid organizational skills and attention to detail while juggling demands from stakeholders.
• Pro-active team player that is resourceful, self-driven with a high degree of professional integrity.
• Good interpersonal and communication skills.

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

About the Client

Reputed insurance client

Responsibilities

· Understand and assess the entire testing life cycle for Product implementation and the core life operating system including end-to-end quality checks.

· To perform user acceptance testing for product launches and product enhancements in accordance to business and operational requirements.

· To ensure proper closure of the entire testing process within the stipulated timeline and to report to the Supervisor of any issues

· To properly document and file testing artefacts and documents into retrievable repositories.

· To prepare test data, monitor testing progress and to log defects.

· Ensure proper closure of the entire testing process within stipulated timelines.

· Escalate gaps and defects or issues discovered during the course of executing the various test scenarios to the Supervisor and/or the Project’s UAT Test Managers and ensure correct reporting, analysis and resolution is obtained from IT.

· Work with Supervisor and/or the Project’s UAT Test Managers and IT in coordinating the execution of the agreed test conditions within the overall planned timeline.

Skills/Requirement

· Polytechnic diploma / University Degree.

· 1 year of working experience with insurance knowledge will be an advantage.

· Preference for IT or Business related educational background.

Interested candidates, who wish to apply for the above position, please send in your resume to [email protected]

We regret to inform that only shortlisted candidates will be contacted.

PERSOLKELLY Singapore Pte Ltd EA License No. 01C4394 EA Reg No: R23118975 (ABDUL RAHMAN ANSARI RAJA)

**********************************

The information contained in this e-mail and any accompanying documents may contain information that is confidential or otherwise protected from disclosure. If you are not the intended recipient of this message, or if this message has been addressed to you in error, please immediately alert the sender by reply e-mail and then delete this message, including any attachments. Any dissemination, distribution or other use of the contents of this message by anyone other than the intended recipient is strictly prohibited.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its local and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an emailto let us know. Please feel free to contact us if you have any queries.

All parties involved in any form of workforce engagement are to strictly adhere to prevailing regulations and laws that govern local fair employment practices, and to invest reasonable efforts in building a strong Singaporean core workforce, recruit and select candidates based on merit and prohibit discrimination based on age, race, gender, religion, marital status and family responsibility or disability. For more information, please refer to MOM and TAFEP websites.

**********************************

Our Client is a SGX Listed company in Hospitality industry. Due to business needs, they are now recruiting a Corporate Development Analyst to be part of their Corporate Development team for ongoing transformation projects. They are located in the West Area - easily accessible.

Roles and Responsibilities of Corporate Development Analyst:

• Create financial models, conduct feasibility assessments, perform valuation analyses, and scenario planning to support decision-making processes.
• Support transactional activities including due diligence, negotiations, and deal structuring.
• Aid in the preparation of recommendations, studies, and presentations for senior management.
• Oversee strategic initiatives from project inception to completion.
• Foster relationships with internal stakeholders and external partners such as financial, tax, real estate, and legal advisors.
• Assist in various ad-hoc tasks related to the coordination of Corporate Development functions.

Requirements:

• Degree in Business, Finance, Real Estate, or a related field
• Minimum of 2 years' relevant experience in similar industry
• Experience in hospitality/real estate industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

• EA License No: 19C9682
• EA Personnel No: R2198636
• EA Personnel Name: Oh Puey Xin

The PMO Analyst / Manager (Senior Position) shall:

(a) Manage day-to-day activities in the Program Management Office, PMO;

(b) Champion annual work planning reviews with stakeholders, from budget to agreement with users;

(c) Manage and operationalize demand management process with rigor in governance and compliance;

(d) Support Deliver to Fidelity Balance Scorecard Goals via portfolio and project performance measurement and analysis;

(e) Streamline SAP reports for end-to-end delivery performance KPIs, from demands utilisation to projects closure;

(f) Report and analyze delivery balance scorecard KPIs, including budget utilization and highlight any areas of concerns and work with stakeholders for resolutions;

(g) Establish and implement standards and guidelines on project management practices, costing etc.; couple with on-going operational efficiency improvement within PMO functions;

(h) Provide training and guidance related to project management standards and project monitoring;

(i) Initiate and implement process improvements to aid demand and delivery fulfillment, marksmanship and performance dashboard; and

(j) Support program/project audits.

Requirements

The PMO Analyst / Manager (Senior Position) shall:

(1) Have programme management experience; preferably in managing programmes in a large-sized organization operating in a highly complex environment;

(2) Be proficient in Microsoft Office Excel and Automation, MS SharePoint Workflow Automation; hands on Tableau reporting will be advantageous;

(3) Proficiency in Tableau Reporting will be advantageous;

(4) Have ability to think strategically; understand, interpret and apply policies as it applies to IT enablement; apply analytical and creative problem solving skills;

(5) Have well-developed communication, consultation, negotiation and advocacy skills and a proven ability to establish and cultivate relationships with a variety of key stakeholdersl

(6) Have proven ability to initiate, manage and report on programme activities and identify issues affecting the performance outcomes of the project;

(7) Have effective information-gathering, through meeting facilitation, one-on- one interactions and/or observations;

(8) Have experience in documentation work products including manuals, SOPs, training aides and process documents;

(9) Have ability to manage multiple project activities at the one time and excellent prioritisation skills;

(10) Have excellent professional written and verbal communication skills, plus effective interpersonal skills;

(11) Be an active Project Management Professional (PMP) certification (or ability to obtain within SIX (6) months); and

(12) Have experience in project management methodology and knowledge of the system development life cycle (SDLC).

• Manage existing customers and develop new customers.
• Provide pre-sales and after-sales support to customers.
• Prepare quotations and follow up on sales enquiries/proposals from customers.
• Sales Engineer to be responsible for the sales and marketing of DRAM and flash memory products.
• Support marketing activities in seminars, trade shows, conferences, and other marketing events
• Carry out cold calls and sales visits to existing and prospective customers.
• Facilitate meetings, workshops and new product introductions with customers as and when required.

Job Requirements:

• Diploma & above with 1-2 year of relevant experience in DRAM/ Flash Memory/ IoT Solutions, networking/telecom, data centre/storage, AI/HPC and industrial/medical automation.
• Diploma in IT or related are welcome to apply. NO Experience is required. Must possess passion in Sales.
• Basic + Profit Sharing (Salary will commensurate with experience and qualification).
• Attractive Benefits.

Interested applicants, please email us your resume to [email protected]

E-Ployment Consultancy

EA License No: 09C0884

EAP Name/ Registered No: Ivan/ R1108310

Job Objectives

The functional analyst is expected to be a subject matter expert in a line of domain.

The functional analyst, owing to their expertise in a particular field are fully aware of the attributes, characteristics and functions of their field.

The Functional Business Analyst role under hiring is for Unsecured (Cards and Payments domain) in the Project Migration and Infrastructure.

Key Responsibilities

• Be an authority in the area of specialization - Cards and Payments
• Fulfil the role of a subject matter expert in requirement elicitation
• Document requirements, create functional specifications and prepare flowcharts
• Define detailed business processes, spanning both online and offline aspects. Coordinate with various stakeholders in Bank to get detailed requirements, and ensure that they are met through proposed solution.
• Analyze and decompose complex requirements ensuring that they follow Bank’s prescribed format
• Ability to analyze the existing Bank systems and highlight areas of improvement
• Enhance opportunities by identifying new software/service to be developed
• Oversee the development of the product as per the specifications
• Validate the functionality of the end product according to the requirement specifications
• Consult Solution Architect or System Analyst for technical requirements.
• Be available for Product Owner to discuss any dependencies or backlog topic. Assist the Product Owner in defining finer details of the product.
• Assist on operational impact and ensure affected areas embed in operational readiness plan

Key Requirements

• A bachelor's in accounting, business management, finance, or similar.
• At least 15 years of experience as Business analyst with expertise in Cards and Payment domain.
• Thorough knowledge of the area of specialization – Cards and Payments
• Ability to understand the bigger picture
• Working knowledge of data and process modelling
• Elicitation and comprehension skills
• Ability to translate high-level requirements into detailed documentation within the organisation’s context.
• Ability to evaluate and analyse existing business processes, and uncover areas for improvements.
• Ability to envision and design end to end business processes keeping an eye on the details.
• Ability to gather critical information from meetings with various stakeholders and producing useful documentation.
• Ability to communicate and clarify requirements with developers.
• Ability to identify and clearly document dependencies.
• Excellent functional / documentation skills.
• Ability to multi-task and perform well under pressure.
• Knowledge of Cardink platforms will be an added advantage.

Scope & purpose

• Laboratory Analyst shall be responsible to conduct water / non-water sample analysis for Sembcorp’s Plants and external customers. The analyst shall also be performing lab report preparations, reagent preparations, calibrations, equipment troubleshooting, and other routine duties to ensure smooth laboratory operation.

Key roles and responsibilities

• Follow the ISO17025 requirement in carrying out sample analysis from both internal and external customers.
• Proper data input into the laboratory documentation system to ensure traceability.
• Perform basic equipment maintenance and troubleshooting, perform and update the periodical quality checks.
• Calibration of laboratory instruments and equipment to ensure accuracy of results and maintain good conditions.
• Maintain good housekeeping, proper waste disposal, and overall compliance to safety regulations.
• Prepare reagents and standards as required for testing. Perform regular checks to ensure standards & reagents availability.
• Perform regular stock-checking, update safety checklist, conduct regular site-lab inspections.
• Conduct testing for quality & audit requirement (measurement uncertainty, proficiency test, audit demo tests).
• Other duties as assigned by Manager to ensure smooth operation of Laboratory services.

Major challenges

• Comfortable to work in laboratory environment, maintain accuracy, tidiness, and good housekeeping.
• Possess a self-driven personality, capable to work in a fast pace environment, with the ability to multi-task and adapt to highly dynamic situations.
• Perform analytical testing, reagent & standard preparation accurately as per SOP.
• Comfortable to work in a team and willingness to learn & adopt new ideas.
• Familiarity with basic Microsoft Office (Word & Excel) functionality.
• Familiarity of working with computer & digital tools.

Qualifications

• Minimum Nitec / Diploma holder in Chemistry or other science / engineering related to Chemistry.
• Entry level candidates are welcome to apply as training will be provided
• Working experience in an ISO accredited laboratory is preferred.

FCM is one of the world’s largest travel management companies and a trusted partner for nationals and multinational companies. With a 24/7 reach in 97 countries, FCM’s flexible technology anticipates and solves client needs, supported by experts who provide in-depth local knowledge and duty of care as part of the ultimate personalised business travel experience. As part of the ASX-listed Flight Centre Travel Group, FCM delivers the best market-wide rates, unique added-value benefits, and exclusive solutions. A leader in the travel tech space, FCM has proprietary client solutions. FCM provides specialist services via FCM Consulting and FCM Meetings & Events.

About The Opportunity

As a member of the Technology Pillar, the regional Mid-Back Office System Analyst will take full responsibility for managing the mid-back office system.

Drawing upon comprehensive knowledge in both Technology and Finance, the incumbent will administer and oversee system behaviour, focusing on process improvement and operational efficiency. This position will act as the Subject Matter Expert (SME), controlling system processes and ways of use to adhere to the “One Best Way”.

The role necessitates cross functional collaboration, requiring adept communication and presentational skills. Given the fast-paced nature of the environment, effective planning and multitasking abilities are imperative.

This position offers exposure to global projects and cross-office collaboration within the FCM network. The role will act as a key member representing the Asia in any global mid-back systems projects which offers plenty of opportunities to work with FCM from around the globe.

Key duties & responsibilities:

Manage finance middle-office and back-office systems

• Configure, maintain, and administer the mid office and back-office systems
• Evaluate and manage user development requests to implementation
• Review the usage of the system and user processes to ensure a continuous optimisation of workflows in accordance to changing market needs
• Act as Project Manager for any major system upgrades or migration exercises

Ensure consistency and standardisation of business and system processes

• Develop and update user process documentation in the local language
• Provide trainings to new users of the finance systems to ensure compliance to documented workflows

Optimise workflows and business systems usage

• Map out the post-booking process workflows, review, and identify opportunities for improvement
• Work with various areas of the business, including Operations, Finance, Taxation, Regulatory and Technology ensuring the systems operate effectively, efficiently in a compliant manner

System Support

• Provide systems support relating to issues and questions
• Provide prompt resolution in line with agreed process for any invoice-related queries

Credit card handoffs

• Manage the submission of credit card enhanced data files
• Own the payment process flow and act as local support for any payment gateway-related issues
• Provide support for real time authorisation

Customer Finance Reporting

• Prepare and manage the finance reporting process for customers
• Work with the respective Account Managers to ensure a timely delivery of accurate reporting as agreed with the customers

We’d love to hear from you if you have...

• A Bachelor’s degree in a relevant field
• At least 3 years of experience in product management or equivalent in Enterprise Resource Planning (ERP) or similar operations/finance systems
• An understanding of technology, travel, and finance systems
• Experience implementing and maintaining finance systems
• Knowledge of travel industry
• Excellent communication and networking skills
• Strong self-management and time management skills
• Strong problem-solving skills; great patience and positivity in supporting users to resolve issues
• Proven ability to develop product and effectively communicate recommendations to key stakeholders

Are you ready to elevate your career in travel management? Apply with FCM today!

FCM Asia is an Equal Opportunity Employer searching for talented, driven people who have a desire to build a rewarding career in a company that loves to celebrate your success! We work in a team work environment where we maintain a favourable working relationship with co-workers in all departments to foster a culture of trust and mutual respect.

By joining the team, you'll discover first hand why we're recognised around the world as an outstanding employer. In addition, our company founder strongly believes the success of our business relies on the success of our people.

JOB SUMMARY:

You will be stationed at Client’s premises and provide support for the client’s IT administration and related support for users.

RESPONSIBILITIES:

1. Support on-site and remote end-users to resolve IT-related issues. (hardware/software/network) on their notebooks/desktops and related peripherals.

2. Perform installations, migrations, and troubleshooting on systems.

3. Troubleshooting of Desktop related issues.

4. Servers, database, and IT infrastructure maintenance and support including configuration upgrades.

5. Other tasks and projects as assigned by the Manager or Management.

QUALIFICATION & EXPERIENCE:

• ITE/Diploma in Information Technology from recognized institutes.

• Previous experience of working in an IT support role for about 1-2 years.

• Ability to communicate effectively with a wide variety of people in a professional. manner, face to face, on the telephone, and in writing.

• Ability to demonstrate practical troubleshooting and problem analysis techniques.

• Ability to plan and prioritize workload without supervision.

• Ability to prioritize, manage, and perform under pressure.

• Excellent knowledge of Customer Service best practices.

Willing to work flexibly and with enthusiasm.

SKILLS AND ATTRIBUTES:

• Good interpersonal and communication skills, high adaptability and a positive attitude are expected.

• A team player with the determination to drive to excel.

• Excellent customer service skills.

• Self-motivated with a strong drive to succeed.

Star Alliance is the world’s largest airline alliance.

The vision of Star Alliance is “to be the leading global alliance for the high value international traveller and the mission of the organisation is “to contribute to the long-term profitability of its members beyond their individual capabilities.” The Star Alliance office in Singapore, coordinates the global activities of the alliance including managing joint projects on behalf of its 26 member airlines.

In your capacity as Manager, IT Architecture, you will report to the VP, Digital & Technology, working in close liaison with the Star Alliance member airlines as well as external stakeholders. This is a challenging role for the successful candidate who is motivated to drive Star Alliance’s products and projects.

This is a position in the Digital & Technology team, which provides Star Alliance member airlines with expert knowledge in the areas of IT Architecture, Operations and Security. Providing crucial solution support to both Customer Experience and Loyalty business areas. Further, the team ensures cost effective and effective technology selection and usage, continually challenging the status quo.

Job Summary

Architecture

▪Define and execute an architecture strategy, which enables cost effective and timely delivery of Business unit projects

▪Oversee overall architecture and review API design of the Digital Services platform, and Star Alliance middleware and applications

▪Ensure Star Alliance IT technology landscape is fit for purpose, supporting the long-term technology strategy

▪Provide Airline IT architecture expertise for the development of new applications and the modernization of existing ones. Contribute to achieving desired business outcomes in the most efficient manner and making best use of modern technology, communication, and data sharing mechanisms available

▪Develop cloud strategy and re-architect enterprise applications to be cloud native

▪Create high level architecture for cloud applications

▪Ensure right sized and continuously optimised cloud infrastructure and data network

▪Execute proof of concepts to try out new technology, lead innovation efforts from an IT Architecture standpoint

Business Support

▪Generate new digital service or technology opportunities through participation in organised events with Product Owners, Star Alliance member carriers and third party providers

▪Support project initiatives to develop technical and digital specifications, application architectures and digital solutions

▪Analyse current applications’ effectiveness and identify solutions to increase productivity, reduce complexity and/or reduce costs

▪Support negotiations of technical and commercial aspects with vendors

Your Profile

▪A minimum of 5 years of IT Architecture working experience in an IT environment, within an airline or airline IT organization.

▪Experience working with web and mobile solutions and technologies developing enterprise and application architectures open source technologies service oriented architectures middleware environments

messaging – Type-B, and MQ, webservices, Edifact

▪Experience, exposure to, or understanding of airline IT ecosystem and current technology development – PSS, NDC, Offer & Order, etc.

▪Broad technical understanding of systems and software lifecycle development activities

▪Self-starter – has a high level of drive and commitment

▪Conceptual thinking and flexibility

▪Cultural awareness and great interpersonal and presentation skills

▪High level of proficiency in English is essential, as it is the sole language used for communication with Star Alliance Member Airlines and other external stakeholders

▪Relevant academic qualifications and certifications – Information technology, programming, IT architecture, etc

We Offer

▪Full-time position based in our Singapore office

▪Comprehensive medical & dental benefits

This is a unique opportunity for highly skilled professionals to apply their talent, creativity and dedication to a global team focused on delivering value to frequent international travellers who travel on our member airlines.

• Coordinate with entities of companies on logistics activities regionally
• Active involvement in strategic planning of logistics solutions
• Analyse KPI on a country and catergory basis to help in decision making
• Stregthen company's business and regional logistics activities
• Work closely with all stakeholders in the APAC region
• Provide advice to management and prepare key reports to keep stakeholders informed

Requirements:

• Diploma or Degree in Busienss or equivalent
• At least 3 years of relavant experience in Logistics industry
• Excellent communication skills
• Able to work independently and a good team player

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: [email protected];

EA License No.: 13C6305

Registration No.: R1872398

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Purpose:

• Provide support to FUJIFILM Asia Pacific (FFAP), FUJIFILM Business Innovation Asia Pacific (FBAP) and all operating companies in the Asia Pacific region on applications relating to Business Intelligence (BI) for management & operational reporting and integration layer with source data systems.
• Participate in implementation/enhancement projects to plan, coordinate and liaise with users on system requirements gathering, solutioning, design & documentation.
• Primary focus will be on in-house developed applications, supporting in areas of business operational, KPI reporting & business analytics.

The key roles and responsibilities are as follows:

Key accountabilities:

• Design BI architecture in Azure cloud and migrate on-premise BI systems to Azure
• Lead in user requirements gathering and perform system impact analysis of changes required by business from technical perspective
• Drive user discussions and conduct workshops to facilitate information gathering
• Perform feasibility study to ascertain area of automation
• Propose and review solutions with respective stakeholders affected by the change
• Document user requirements into user specifications (functional & technical)
• Lead in system design and development of solutions according to the agreed user specifications
• Develop test plan & scripts
• Conduct testing on developed solutions to ensure compliance to user specifications and internal quality assurance requirements (e.g. system performance benchmarks)
• Lead in user training & user acceptance testing
• Ensure proper deployment of changes to production environment in accordance to internal procedures
• Collaborate and initiate change with business users to provide improvements to standardise system processes and propose business solutions meeting business needs/requirements. This involves good collaborative effort with staff members from cross functional areas (e.g. sections, departments and entities from the Asia Pacific region)
• Review all work deliverables from development resources assigned and provide guidance to development accordingly. Resources can be internal or extended vendor resources on technical delivery
• Provide periodic reports to reporting manager on work status/project progress
• Accountabilities are applicable to daily support, change order sustenance and project work
• Ensure full compliance to company policies, internal procedures, information security and JSOX audit requirements for all work performed
• Other duties as assigned by supervisor

Daily Support:

• Dedicate about 30% of time in daily support activities
• Provide 24x7 systems support according to the business units’ SLA of Asia Pacific region on in-house developed business applications
• Handle issues resolution in accordance to SLA
• Report any system or operational deficiencies and recommend areas for improvements

System Sustenance Change Orders:

• Dedicate about 30% of time on change request fulfilment activities
• Manage full change order fulfilment for the designated systems (independently end to end from feasibility study to final delivery)
• Manage development resources allocated as per change order requirements (usually of medium complexity)

Projects:

• Dedicate about 40% of time in project work
• Contribute as a key project member/team lead/technical subject matter expert in new implementation / enhancement projects for small, medium to high complexity projects.
• Collaborate with other ICT team members, application SME’s and with other vendors as and when required by the project and ensure delivery of projects in accordance to project KPIs
• Project activities include but not limited to: requirements gathering, design, testing, training, documentation, deployment, coordination, quality assurance, etc.
• Review all project outputs in relation to IT system deliverables from project development resources

To succeed in this role, you will need to possess the following qualifications, skills and experiences:

• At least 7 years of Information Management experience in an MNC within the High Tech industry, with 5 years in IT lead role in project / support environment
• At least 5 years of implementation and support experience in Data warehousing and BI tools
• Degree in Computer Science / Engineering or IT related fields
• Preferably certified in Data engineering and/or Data analysis
• Preferably Project Management certified (PMP) or Agile certified
• Excellent hands-on experience in Power BI, Cognos BI, Azure data lake, Azure Synapse, Azure/Oracle Datawarehouse and ETL tools
• Proficiency in Power BI and Cognos BI Administration, Security and Framework Manager Dimensional Modelling
• Experience in DAX, M query, SQL, stored procedures, database/data processing concepts, data modelling, reports and dashboards development
• Good knowledge and in-depth experience in designing data warehouse systems and data flow in source systems such as Oracle eBusiness Suite or Azure D365
• In-depth knowledge & experience to design and develop a flexible & scalable BI model that can cater for the business reporting needs
• Familiar with IT SDLC and agile methodologies.
• Familiar with business analytics & reporting in areas of Finance, Supply chain, Sales & distribution, Service CRM
• Good knowledge in application deployment & solutioning
• Excellent understanding of data mining, data visualization and statistical modelling
• Proficient in Microsoft Office Tools (e.g., Word, PowerPoint, Excel)
• Good analytical mind and problem-solving attitude/skills
• Possesses great attention to detail while also being flexible to adapt to a dynamic environment and changing priorities
• Proficient in business as well as technical writing / documentation
• People oriented with good interpersonal and communication skills, both written and verbal
• Experience collaborating and working with multiple internal and external stakeholders
• Customer focus and have business sense
• Accountable, decisive, good leadership and emotional intelligence
• Professional ethics & integrity
• Change adaptability, flexible, able to work under pressure or tight deadlines

Interested candidates who wish to apply for the position, please click "Apply".

EA Licence No: 11C5502

EA Registration Number: R23118280

Job Description:

· Experience working with business requirements through to system level functional specifications (Must have)

· Experience in financial domain - Wealth Management (Must have) with experience working on cross asset projects

· Domain Expertise in core business processes and products in the Wealth Management portfolio

· Good knowledge in at least 4 to 5 of the business domains - Portfolio Management, Equity, Fixed Income, Funds, FX, MM, Alternative Investments, Derivatives and Structured Products.

· Experienced in Wealth Core banking systems - Avaloq (Preferred) / T24 / Others.

· Working knowledge of Avaloq object modelling

· Excellent presentation and communication skills with clients and colleagues

Our client is from Travel industry. They are looking for a IT Business Analyst to assist their team for the next phase of their business. They are located in East.

Duties:

• Analyze user requirements and draft detailed functional specifications.
• Serve as the bridge between business users and technical teams.
• Collaborate with IT teams to ensure timely project delivery.
• Develop comprehensive test strategies and support testing phases.
• Facilitate effective communication among stakeholders.
• Mentor junior analysts and provide training to business users.
• Mitigate business and regulatory compliance risks.
• Stay updated on industry trends related to compliance and technology.
• Proactively address potential concerns and share risk management practices.

Requirements:

• Min Diploma in IT or any relevant field.
• Min 2 years of relevant working experience.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Reg. No. R23115873 (NEW JIRN TONE)

Our client is a global manufacturer. Due to business needs, they are now recruiting a Business Process Analyst to be part of their Business Improvement team for ongoing transformation projects. They are located in the North Area - easily accessible.

Responsibility of Business Process Analyst:

• Evaluates business systems and workflows, conducting a thorough process analysis of current and future Finance & Manufacturing systems/processes.
• Mapping existing processes and suggesting new/improved processes, aligning with the department’s strategic directives and operational guidelines.
• Collaborates with various departmental business process owners to assess current systems and processes, identifying areas for automation and integration to enhance overall operational efficiency and reduce costs.
• Collects and documents requirements, encompassing business processes and needs, and translates them into detailed functional specifications.
• Provides support for ad-hoc projects and initiatives as required.

Requirements:

• Diploma in any discipline
• Min 3 years of system improvement process experience
• Proficiency in Microsoft Office
• Experience in manufacturing industry is a bonus

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)