Working Days & Hours: 5 days | Mon-Fri: 9am to 6pm
Working Location: Bedok
Salary Range: $4000 + Allowance: Transport: $500 / Handphone: $75 (upon confirmation) + Comm

Job Responsibilities:

• Exploit opportunities to acquire new account and grow the sales revenue.
• Perform pre-ITQ and RFQ groundwork duties includes tender/bidding and negotiation to close the deal.
• Identify potential customers to implement Go-To-Market strategies.
• Establish good networking ground to drive IT solutions-based sales including system integration, migration, etc.
• Coordinate with external partners/internal cross functional team to provide pricing and technical support on cloud-based solutions to customers.
• Grow the sales portfolio with the IT hardware products, maintenance and computer re-location services including manpower outsourcing.
• Actively develop sales pipelines to meet the corporate sales target.
• Continuously IT solutioning revenue generation by partnering with Technical/Pre-Sales Consultant for up-selling.

Job Requirement:

• At least Diploma in any field
• Relevant Experience in IT Sales & Government Tenders

Tan Jia Jun | REG No: R23112681

The Supreme HR Advisory Pte Ltd| EA No: 14C7279

Job Description & Requirements

Job Summary: The IT Operation and Maintenance Manager is a critical role responsible for overseeing the ongoing operation, maintenance, and support of an organization's IT infrastructure and systems. This position plays a crucial role in ensuring the reliability, security, and performance of IT assets and services. The IT Operation and Maintenance Manager typically reports to the IT Director or Chief Information Officer (CIO).

Key Responsibilities:

1. Operation and Maintenance:Manage the day-to-day operation, maintenance, and monitoring of IT systems, networks, and infrastructure.
   Ensure that IT systems and services are available and performing optimally, minimizing downtime and disruptions.
2. Team Management:Lead and supervise the IT operation and maintenance team, including system administrators, network engineers, and support staff.
   Recruit, train, and evaluate team members to maintain a high-performing and cohesive workforce.
3. Problem Resolution:Identify and resolve IT issues and incidents promptly to minimize impact on business operations.
   Implement effective incident management and problem-solving processes.
4. Asset Management:Manage IT assets, including hardware, software, licenses, and contracts.
   Ensure accurate inventory and licensing compliance while optimizing asset utilization.
5. Security and Compliance:Implement and enforce IT security policies, procedures, and best practices.
   Ensure compliance with relevant industry regulations and standards, and manage security audits and assessments.
6. Disaster Recovery and Business Continuity:Develop and maintain disaster recovery and business continuity plans to safeguard against data loss and ensure continuity of operations.
   Conduct regular testing and updates of these plans.
7. Vendor and Supplier Management:Manage relationships with IT vendors, service providers, and suppliers.
   Negotiate contracts, service-level agreements (SLAs), and ensure service quality.
8. Performance Monitoring:Implement monitoring and reporting tools to proactively detect and resolve performance issues.
   Analyze performance metrics and recommend improvements.
9. Documentation:Maintain accurate and up-to-date documentation of IT systems, configurations, and procedures.
   Create operational manuals for team reference.

Requirements:

1. Education: A bachelor's degree in computer science, information technology, or a related field is typically required. A master's degree or relevant certifications (e.g., ITIL, CISSP) may be preferred.
2. Experience: A minimum of 5-7 years of experience in IT operations and maintenance, with at least 2-3 years in a management or supervisory role, is usually required.
3. Technical Knowledge: Proficiency in IT infrastructure, network administration, system management, and security best practices. Familiarity with the organization's specific technology stack is a plus.
4. Leadership Skills: Strong leadership and team management skills, with the ability to motivate and lead a diverse IT team.

Tech Support

• Working Hour : Monday-Saturday [ 10am-7.30pm ]
• Location: Sim Lim Square (Rochor)
• Salary: $2000-$2500

Requirements:

• Proven experience as a technician or other customer support role
• Tech savvy with working knowledge of office automation products, databases and remote control
• Good understanding of computer systems, mobile devices and other tech products
• Ability to diagnose and resolve basic technical issues

Job Scope:

• Serve as the first point of contact for customers seeking technical assistance through walk ins, over the phone or email
• Perform remote troubleshooting through diagnostic techniques and pertinent questions
• Determine the best solution based on the issue and details provided by customers
• Walk the customer through the problem-solving process
• Assist in onsite installation/service
• Assist in RMA processing
• Direct unresolved issues to the next level of support personnel
• Provide accurate information on IT products or services
• Record events and problems and their resolution in logs
• Follow-up and update customer status and information
• Pass on any feedback or suggestions by customers to the appropriate internal team

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

• Handle the entire spectrum of responsibilities, including setting up, configuring, and maintaining computer hardware, networks, and systems. Provide troubleshooting and IT technical support to end-users for hardware, software, and network issues, along with user support for desktops, notebooks, and printers, including site installation.
• Collaborate closely with IT Manager and other internal stakeholders on assigned IT support functions to achieve operational efficiency and ensure smooth execution of works.
• Coordinate with users and IT vendors for the delivery of IT solutions and services.

Requirements:

• Diploma in Computer Science or equivalent.
• At least 2 years of experience in MS Office 365, end-users desktop support, IT security implementation & operations in Healthcare industry.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

• Lead and oversee a team of business analysts and developers throughout the entire project development life cycle.
• Oversee every stage of the development life cycle, ensuring the fulfillment of all tasks and objectives within each phase.
• Effectively handle and align the expectations of stakeholders and clients.

Requirements:

• CSM, PMP or CITPM certified.
• Diploma in IT or equivalent.
• At least 5 years of experience in project management in an SI environment.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

Job Responsibilities

• Conduct risk-based financial, operational, value-for-money and other audits and advisory projects
• Responsible for various aspects of the audit including risk assessment, planning and conducting audits covering operational processes and systems
• Using audit software for data analyses and work paper documentation
• Preparing reports and communicating results to Management and Audit Committee/Board.

Job Requirements

• Tertiary Qualification in Accounting, Finance, Business Administration or equivalent.
• CA, CIA or CISA certifications
• 3 - 5 years’ relevant experience in financial, operational and compliance audits.
• Proficient in internal control policies and business process controls
• Meticululous with strong planning, analytical and problem-solving skills
• Able to work in a teams as well as independently with minimal supervision
• Good report writing, communication and interpersonal skills
• Experience in Data or Business Analytics tools would be an added advantage

Only shortlisted candidate will be notified.

To apply, please visit to www.gmprecruit.com and search for Job Reference: 23752

GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | EA Personnel: Jaremy Ong | Registration No: R1876766

• Provide presales support by solving technical business solutions for the client.
• Responsible for product demonstration, proposal writing, creating compliance table, training and product enablement.
• Develop working proficiency and obtain certifications on assigned products and technologies.
• Conduct hands-on POC independently and present vendor’s solution to partners and end-users.

Requirements:

• Diploma in Computer Studies or equivalent
• At least 2 years of presales experience in IT network and Cybersecurity domain.
• Good knowledge of security and networking infrastructure environment.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Join the cutting-edge Quantitative Hedge Fund leading financial innovation in Asia! They are hiring a Procurement Manager to own and optimize the entire procurement process in Singapore. Seize the opportunity to thrive in a dynamic, high-performing team.

Responsibilities:

• Developing procurement strategies.
• Sourcing and engaging reliable suppliers and vendors.
• Negotiating with suppliers and vendors to secure advantageous terms.
• Reviewing existing contracts with suppliers and vendors to ensure on-going feasibility.
• Building and maintaining long-term relationships with vendors and suppliers.
• Approving purchase orders and organizing and confirming delivery of goods and services.

Requirements:

• More than 5 years of work experience in IT procurement area.
• Strong negotiation and conflict resolution skills.
• In-depth knowledge of preparing and reviewing contracts, invoicing, and negotiation terms.
• Multi-tasking and time-management skills, with the ability to prioritize tasks.
• Excellent analytical and problem-solving skills.
• Language requirements: Proficient in speaking/writing Mandarin as it is the internal working language.

Apply Now!

For more details about the company or the role, please feel free to contact our recruitment specialist, Joycelyn Ng <[email protected]>.

Responsibilities:

• First level support for IT related issues in the production floor
• Participate in software development and system testing.
• Maintenance support of production software applications
• Ensure that proper documentation of software applications are done
• Ensure compliance to ISO standard operating procedures

Requirements:

• Diploma in Computer Technology or equivalent
• Experience in software application development, providing Factory Software Development and support role
• Visual Basic programming in Oracle databases preferred
• Good analytical and troubleshooting skills
• Candidate (s) with no experiences but possessing relevant academic exposure in software application development and troubleshooting can be considered

To apply, please visit www.gmprecruit.com and search for Job Reference: 23937

To learn more about this opportunity, please contact Yingying at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lai Yingying | Registration No: R1110239

Responsibilities:

As an Internal Auditor, you will play a critical role in evaluating and enhancing organization's internal controls and risk management processes. Your primary responsibilities will include:

• Conducting risk-based financial, operational, value-for-money, and other audits, as well as advisory projects
• Taking ownership of various audit aspects, including risk assessment, audit planning, and the execution of audits covering operational processes and systems
• Utilizing audit software for data analysis and work paper documentation to ensure the accuracy and efficiency of the auditing process
• Preparing comprehensive audit reports and effectively communicating results to both Management and the Audit Committee/Board.

Requirements:

• A tertiary qualification in Accounting, Finance, Business Administration, or an equivalent field.
• Professional certifications such as CA, CIA, or CISA.
• 3 to 5 years of relevant experience in financial, operational, and compliance audits, demonstrating your expertise in identifying risks and recommending improvements.
• Proficiency in internal control policies and business process controls to ensure the integrity of financial and operational data.
• A meticulous approach to auditing, with strong planning, analytical, and problem-solving skills.
• The ability to work effectively both within a team and independently with minimal supervision.
• Excellent report-writing, communication, and interpersonal skills to convey audit findings clearly and collaborate effectively with various stakeholders.
• Experience in Data or Business Analytics tools would be considered an added advantage

To apply, please visit www.gmprecruit.com and search for Job Reference: 23639
To learn more about this opportunity, please contact Goh Bao Yee at [email protected]
We regret that only shortlisted candidates will be notified.

GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | Goh Bao Yee | Registration No: R1766609

Responsibilities:

• Monitoring system performance, analyzing usage trends and providing recommendations for improvements.
• Managing and maintaining digital pathology systems, including hardware, software, and network infrastructure.
• Troubleshooting technical issues and providing timely support to resolve system malfunctions or user concerns.
• Implementing and overseeing data security measures to protect patient information and maintain regulatory compliance
• Conduct regular system updates, upgrades and patches to ensure optimal performance and feature enhancements.
• Training pathologists, laboratory technologists and other users on the proper use of digital pathology tools and systems.
• Maintain accurate documentation of the digital pathology IT lab workflow
• Participate/lead in the digital pathology project (e.g., requirement gathering, attend meetings, propose solution, vendor evaluation risk assessment etc.)

Requirements:

• Degree in Biomedical Science or related disciplines with 4 years related experience or Degree in IT with 2 years of related experience
• Good knowledge of laboratory operations and workflow
• Good knowledge of data analysis and LAN environment
• Good knowledge of office software (e.g. MS Office, email), PC setup and troubleshooting
• Very good organisational and interpersonal skills
• Accuracy and meticulousness

To apply, please visit www.gmprecruit.com and search for Job Reference: 23939

To learn more about this opportunity, please contact Yingying at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lai Yingying | Registration No: R1110239

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are looking to hire an Infrastructure Project Manager to drive IT infrastructure projects for our client in Singapore which is a top global investment bank. The incumbent should have past exposure / background driving infrastructure projects.

Job Description:

• PM experience in supporting or managing large-scale projects for technology infrastructure services.
• Experience in managing project budgets with good understanding of P&L, Cash Flow forecasting and resource cost management.
• Previous experience managing IT projects in a bank / financial institution
• Experience in managing senior stakeholders with good communication skills.
• Lead, manage and implement projects to ensure the timeliness and quality of deliverables.
• Assist with regulatory / compliance requirements and business needs relating to the project.
• Support management of project budget and approvals using approved templates.
• Assessment of infrastructure requirements dependencies, constraints, and migration strategies working with the various technology SME’s.
• Maintaining good relationship with stakeholders, users, and vendors, etc.
• Support project processes, documentation, progress reporting, status meeting and escalation effectively.
• Identification of resources needed and working with various technology departments to assign individual roles & responsibilities.
• Facilitate meetings with stakeholders regularly and produce status update reports and minutes as required.
• Support corporate workplace driven weekend change events.

Job Description

· The role will mainly manage KRIs and tech debt amongst other risk tasks

· Risk Identification: Identify and define Key Risk Indicators (KRIs) relevant to the organizations objectives and risk appetite

· Data Collection and Analysis: Collect and analyze data to determine the current status of key risk indicators, ensuring accuracy and relevance

· Monitoring and Reporting: Continuously monitor KRIs and provide regular reports to management, highlighting emerging risks and trends

· Risk Assessment: Assess the significance of deviations from established risk thresholds and escalate issues as necessary

· Communication: Effectively communicate risk insights to stakeholders, including executives and department heads

· Risk Mitigation Strategies: Collaborate with risk owners to develop and implement strategies for mitigating identified risks

· Policy Development: Contribute to the development and enhancement of risk management policies and procedures

· Regulatory Compliance: Stay informed about relevant regulations and ensure that the organizations risk management practices align with legal requirements.

· Technology Utilization: Leverage technology tools for efficient KRI monitoring and reporting.

Required Skills :-

· Risk Management: Strong understanding of risk management principles and methodologies

· Analytical Skills: Proficient in data analysis and interpretation to derive meaningful insights from key risk indicators

· Communication Skills: Excellent verbal and written communication skills to convey complex risk information clearly to diverse audiences

· Collaboration: Ability to collaborate with cross-functional teams and influence decision-making related to risk management

· Problem-Solving: Strong problem-solving skills to address emerging risks and develop effective mitigation strategies

· Regulatory Knowledge: Familiarity with relevant industry regulations and compliance requirements

· Technology Proficiency: Competence in using risk management software and data analytics tools

· Attention to Detail: Meticulous attention to detail to ensure accuracy in risk data and reporting

· Adaptability: Ability to adapt to changing risk landscapes and implement proactive measures

· This role involves a combination of technical skills, strategic thinking, and effective communication to ensure the organization is equipped to manage its key risks.

EA Number: 11C4879

Morgan McKinley is hiring an IT Business Analyst (Singaporeans only) to join the team for a 12 months contract with possibility to extend or to go permanent!

Roles and Responsibilities:

• Formulate and define system scope and objectives using knowledge of information technology and industry knowledge/ requirements.
• Act as a liaison between client and technical solutions/ support groups, using strong communication skills to elicit, document, analyze and validate business processes, systems, and solution requirements.
• Proactively research, identify, and specify solutions to problems.
• Support and conduct visualization, user experience and configuration elements of solution design.
• Document requirements specifications using high-maturity methods, processes and tools.
• Support requirements management and change management processes.
• Support aspects of the business cycle, including proposals, feasibility studies, and
  implementations.
• Consider the business implications of the application of technology to the current business environment.
• Develop and execute acceptance test plans and test cases
• Specialized: developing structured user manuals and training; business rules modeling; develop and executing acceptance test plans
  

Job Qualifications:

• Bachelor's degree in a technical or business discipline or equivalent experience
• Minimum of 2 years of related experience or a Master’s degree and up to two years of experience.
• Experience is Public Sector implementation is an advantage

Interested candidates may apply through the application system or send it to [email protected]. Shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Morgan Mckinley Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.morganmckinley.com/sg/privacy-policy. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Morgan McKinley Pte Ltd
Koh Boon Sien
EA Licence No: 11C5502
EA Registration No. R1110345

• Lead and oversee a team of business analysts and developers throughout the entire project development life cycle.
• Oversee every stage of the development life cycle, ensuring the fulfillment of all tasks and objectives within each phase.
• Effectively handle and align the expectations of stakeholders and clients.

Requirements:

• CSM, PMP or CITPM certified.
• Diploma in IT or equivalent.
• At least 5 years of experience in project management in an SI environment.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

Responsibilities:

• Provide excellent customer service.

• Provide IT technical onsite support for end user services problem which includes identification, diagnosis, rectification and escalation.

• Support on desktops, notebooks, printers, scanners hardware components.

• Installation, re-installation, troubleshooting and reconfiguration of Microsoft Windows and Microsoft applications that are found in the Desktop PCs and Notebook PCs. Examples of such software are Windows 10 OS or any standard desktop OS, MS Office, Internet Explorer, MS Outlook, MS Outlook Express, etc.

• Installation of Apple IPad software’s.

• Provide support for queries, escalation, problem determination, resolution and MAC – move, add and change.

• Printer Maintenance.

• Take on and resolve complex calls or tasks the other engineers could not resolve.

• Responsible for learning and working independently.

• Responsible for providing excellent support and timely service.

Requirements:

• Prefer minimum 3 years healthcare environment experience.

• Hardware Skill – Desktop, Laptop, Printer and Scanner, Windows OS (Must know Windows 10)

Automation/IT Technical Consultant

(Junior Consultant)

Responsibilities:

· Support installation, engineering and maintenance of Manufacturing Automation/IT systems in the pharmaceutical plant.

· Support design, configuration and optimization processes for plant systems including (but not limited to) Instrumentation, PLC, PCS, DCS, SCADA, BMS, MES, LIMS, DMS, QMS, SCMS, ERP.

· Support in complex configuration of objects, coding of customized processes / solutions, and provide / execute risk-based testing approach.

· Support troubleshooting of issues faced during testing phases, provide / assist in corrective and preventive actions implementation.

· Support plant Go-Live efforts via on-site / remote technical assistance.

· Execute / develop test protocols using a risk-based approach that meets customer quality, regulatory requirements, and industry best practices.

· Exercise good judgment within generally defined practices and policies in selecting methods and techniques for obtaining solutions.

Professional Skills and Experience:

· At least Bachelor’s degree in technical discipline such as Engineering or Science or with experience relevant to the Job Description. Graduates of related discipline may also apply.

· 1 - 3 years of relevant experience in Pharmaceutical industry.

· Fresh graduate applicant is welcome but preferably with internship experience in pharmaceutical industry.

· Preferably with familiarity to the best practice / standards / regulations in the pharmaceutical industry.

· Preferably with good technical knowledge of at least one (1) software solution (PLC / PCS / DCS / SCADA / MES / ERP)

· Preferably with good knowledge of at least one (1) industrially used programming language (SQL / Visual Basic / C++ / C# / Javascript / XSLT / XML)

· Preferably with good knowledge of Validation Lifecycle approach (URS, FAT/SAT, commissioning, I/O/PQ Protocols, etc), guidelines, international regulatory requirements, and other industry best practices.

Offering:

· Consulting roles for international healthcare clients in strategically relevant projects.

· Work in a professional consultancy environment within a highly motivated team.

· Opportunity to take on responsibility and to help shape our organization.

· Excellent career development and growth opportunities in a growing premier consulting organization.

· Structured training program and peer mentoring system to support competence and personal growth.

Job Responsibilities

• Lead, manage and implement end-to-end projects related to IT Infrastructure (including Cloud) according to project governance.
• Work with internal business and other stakeholders to understand and analyse business requirements, translate business IT requirements to technical requirements.
• Work out full-scaled and precise proposal with technical solution team, coordinate and communicate resource and define clear roles with all project resources.
• Work onsite in a bank and manage vendors to ensure project delivery within schedule & budget and expected quality.
• Manage the communication and arrangement internally and externally.

Job Requirements

• Bachelor’s degree in information technology, Computer Science or equivalent.
• Min. 8 years of experiences as Project Manager in a bank in IT Infrastructure.
• Experience in Cloud related project implementation.
• Experience of Vendor management.
• Knowledge of IT security, Risk Management and Security Control.
• Ability to handle multiple projects concurrently.
• Possess good initiative and proactive in approach.
• Excellent communication, presentation and interpersonal skills.
• Project Management certification (e.g., PMP, PRINCE 2) is a plus.
• Experience in Agile Project Management methodology is an advantage.
• Certification in ITIL and Cloud related is a plus.
• Knowledge of IT regulation in APAC countries.

Role purpose:

The on-site analyst role is to ensure the proper functioning of personal computing and office technology so that end users can most efficiently and effectively accomplish business tasks. This includes receiving, prioritizing, documenting, and actively resolving customer requests and escalations from the Global Service Desk. Problem resolution will involve the use of incident management tools, as well as hands-on support at the on-site level.

Responsibilities:

· Perform hands-on fixes, including installing and upgrading software, installing hardware, managing mobile devices, implementing file backups, and configuring applications.

· Owns and drives issues to resolution including escalation to specialized resources within the broader IT organization. Remains engaged on issues until resolution.

· Provide Tier 2 technical support for client facilities such as video conferencing and audio conferencing services.

· Lead, coordinate and participate in improvements as they relate to the on-site IT environment.

· Serves as an advocate for the organization’s information security management system. Assists customers to work efficiently within the ISMS framework.

· Test fixes to ensure problems have been adequately resolved.

· Perform post-resolution follow-ups to customer requests.

· Evaluate documented resolutions and analyse trends for ways to prevent future problems.

· Field incoming requests from customers via both telephone and e-mail in a courteous manner.

· Build rapport with customers.

· Perform preventative maintenance, including checking and cleaning of workstations, printers, and peripherals.

· Prioritise and escalate problems (when required).

· Record, track, and document problem-solving processes, including all successful and unsuccessful decisions made, and actions taken, through to final resolution.

· Apply diagnostic utilities to aid in troubleshooting. Access software updates, drivers, knowledge bases, and frequently asked questions resources on the Internet to aid in problem resolution.

· Understands the essential responsibilities of the position and works to continuously to build and improve the skills necessary to be proficient in the role.

· Serves as a back up to the IT Support Technician as appropriate.

· Serves as lead Audio Visual SME for live meetings and events held onsite or at remote locations as requested.

· Supports operates and maintains AV equipment for live meetings and events.

· Provides support and demonstrates expert knowledge for online webinar tools and applications.

· Acts as backup trainer when requested.

aZaaS is seeking a project manager to oversee challenging, small- to medium-sized IT projects. Experience managing mid-to-large scale IT projects with contract values more significant than S$1 million is preferred for candidates. You will coordinate with clients and other stakeholders while working with the project team under the supervision of a Senior Project Manager and Project Executives.

Responsibilities

• Review the IT solutions specifications and business requirements analysis, and guide the team in creating a thorough project plan.

• Examine project plans to ascertain the timeline, budget, and methods for completing the tasks.

• Ensure profitable delivery of quality business systems for external customers are on time, following user and system requirements, and within budget.

• Complete various process tasks, starting with the request for proposals and continuing through development, testing, and final delivery.

• In charge of ensuring the quality, productivity, and consistency of project deliverables

• Manage and plan the resources needed from user requirements, development of the functional specification, testing, and user training • Work with the technical team to ensure that the requirements are realistic and implementable.

• Conduct regular project reviews to suggest alterations to project budgets, resource requirements, or timeframes.

• Build and maintain strong business ties with stakeholders to influence and accomplish corporate objectives.

• Hold routine status meetings with the team.

Requirements

• Candidates with PMP or ITPM certifications are encouraged.

• Strong communication skills.

• Bachelor's degree.

• At least two years of experience in project management.

By sending your resume/CV, you consent and agree to allow aZaaS Pte Ltd to use and handle the information given for purposes linked to your register of interest in current or future employment with us, as well as the processing of your employment application.

When you provide us with your references' personal information for reference checks, you also guarantee that you have their permission.

By the PDPA, we will maintain the strictest confidentiality over any personal information we may have about you or your application.

We regret to notify you that your application will be deemed null and void should you decline to provide the information essential for us to process your application.

Automation/IT Technical Consultant

(Junior Consultant)

Responsibilities:

· Support installation, engineering and maintenance of Manufacturing Automation/IT systems in the pharmaceutical plant.

· Support design, configuration and optimization processes for plant systems including (but not limited to) Instrumentation, PLC, PCS, DCS, SCADA, BMS, MES, LIMS, DMS, QMS, SCMS, ERP.

· Support in complex configuration of objects, coding of customized processes / solutions, and provide / execute risk-based testing approach.

· Support troubleshooting of issues faced during testing phases, provide / assist in corrective and preventive actions implementation.

· Support plant Go-Live efforts via on-site / remote technical assistance.

· Execute / develop test protocols using a risk-based approach that meets customer quality, regulatory requirements, and industry best practices.

· Exercise good judgment within generally defined practices and policies in selecting methods and techniques for obtaining solutions.

Professional Skills and Experience:

· At least Bachelor’s degree in technical discipline such as Engineering or Science or with experience relevant to the Job Description. Graduates of related discipline may also apply.

· 1 - 3 years of relevant experience in Pharmaceutical industry.

· Fresh graduate applicant is welcome but preferably with internship experience in pharmaceutical industry.

· Preferably with familiarity to the best practice / standards / regulations in the pharmaceutical industry.

· Preferably with good technical knowledge of at least one (1) software solution (PLC / PCS / DCS / SCADA / MES / ERP)

· Preferably with good knowledge of at least one (1) industrially used programming language (SQL / Visual Basic / C++ / C# / Javascript / XSLT / XML)

· Preferably with good knowledge of Validation Lifecycle approach (URS, FAT/SAT, commissioning, I/O/PQ Protocols, etc), guidelines, international regulatory requirements, and other industry best practices.

Offering:

· Consulting roles for international healthcare clients in strategically relevant projects.

· Work in a professional consultancy environment within a highly motivated team.

· Opportunity to take on responsibility and to help shape our organization.

· Excellent career development and growth opportunities in a growing premier consulting organization.

· Structured training program and peer mentoring system to support competence and personal growth.

TRANSCOSMOS ZERO is looking for a passionate and enthusiastic Technical Project Manager of IT system to join our growing team. This is an middle level role suitable for candidates looking to step into the Call Center industry.

Ability of close mutual work with Development Team in Vietnam is required for this position.

As a nature of business, especially a knowledge and exeprience in a Call Center Industory together with IT development project management experience are required. It's a rare, but a challenging position.

The ideal candidate will be responsible for

- Understanding the in-house Technical Guideline to support developers

- Supporting Developers and QCs as a Bridge Engineer

- day-to-day technical support and translation of IT techinical documents

- Having a strong understanding of our in-house tools and act as a key support to clients and internal teams in the APAC region with a strong knowledge of IT system, which is mainly call center system.

Requirement

- 5+ yrs experience in project management within a software development environment with project roadmap, project planning, project deliverables, and team management (especially offshore teams and onsite teams)

- MUST experience in Microservice Architecture and Highly Availability Architecture for Enterprise Workloads

- Experience in Web development (web application & web services) with Javascript Stacks (Node JS, Express JS, React JS, Vue JS, SQL, NoSQL)

- Experience in cloud development i.e AWS, GCP

- MUST Knowledge of Agile or Scrum environments

- Familiarity with common project management tools (Jira and Confluence)

- The ability to communicate technical information clearly to both technical and non-technical audiences

- Exeperience of the working in Call Center as operator and supervisor, or a strong understanding of Call Center Operation

· Managing organizational sales by developing a business plan that covers sales, revenue, and expense controls.

· Responsible for Sales & Business Development including new account development

· Meeting planned sales goals.

· Achieve daily targeted number of sales calls with effectiveness

strategies and solutions

· Meet minimum sales gross margin and monitor invoicing and receivables

· Tracking sales goals and reporting results as necessary.

· Overseeing the activities and performance of the sales team.

· Require working beyond office hours, weekends/public holidays as and when is required by the Management

· Coordinating with marketing on lead generation.

· The ongoing training of your salespeople.

· Developing your sales team through motivation, counseling, and product knowledge education.

· Promoting the organization and products.

· Understand our ideal customers and how they relate to our products.

· Relationship building with new and existing customers.

· Provide business development and strategic insight into specific market segments designated by upper management.

Requirements and skills

-Bachelor Degree in Engineering (or) Any Degree

· Excellent communication and interpersonal skills at all levels in the organization and proven ability to build strong professional relationships.

· Highly organized and able to multi-task

· Proven experience in creating and executing detailed partner marketing plans.

· Systematic approach to sharing knowledge and best practices across multiple teams.

· Analytical tendencies with a natural curiosity to measure, test, learn and iterate to get the best results possible.

· Strong project management skills

• creating, enhancing, and managing the assigned Computer Integrated Manufacturing (CIM) applications and components to ensure their optimal performance and functionality.
• Responsible to provide 24/7 level 2 & 3 support to ensure the eefiecient operation of production lines.
• Involve collecting specifications, creating, implementing, and rolling out new versions of CIM applications, with a particular emphasis on automation solutions for the Equipment Manager system.
• collaborating with other IT teams towards a shared objective of enhancing system response time and availability.

Requirements:

• Diploma in Computer Science or equivalent.
• At least 2 years of experience in Java development, SEMI Equipment Communication Standard (SECS), Oracle SQL, and/or Tibco.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22109628

Job Summary:

As an Onsite IT Support Technician, you will be responsible for providing technical assistance and support to end-users within the organization. Your primary focus will be on-site troubleshooting, problem resolution, and ensuring the smooth operation of computer systems, software, and hardware. You will play a crucial role in maintaining a productive and efficient IT environment for all employees.

Key Responsibilities:

1. End-User Support:

· Respond promptly to user inquiries, and provide technical support either in person, over the phone, or via remote assistance.

· Diagnose and resolve hardware, software, and network issues.

· Install, configure, and upgrade computer components and software applications.

· Provide IT support and resolve problems through assigned incident or request tickets in accordance with established SLA.

2. Hardware Maintenance:

· Conduct on-site troubleshooting and repairs of computer equipment, printers, and other peripheral devices.

· Perform routine hardware maintenance, such as cleaning, upgrades, and component replacement.

3. Software Support:

· Install, configure, and update software applications on user devices.

· Troubleshoot and resolve issues related to operating systems and software applications.

· Collaborate with the IT team to deploy software updates and patches.

4. Network Support:

· Assist in the setup and configuration of network devices, such as routers, switches, and access points.

· Troubleshoot network connectivity issues and assist in resolving network-related problems.

· Provide minimal hands and eyes support to Global infrastructure teams for network, server, hardware upgrades or projects at site.

5. Security:

· Implement and enforce security measures to protect systems and data.

· Educate end-users on best practices for security and data protection.

6. Documentation:

· Maintain accurate records of hardware and software inventory.

· Document solutions to common issues for knowledge sharing.

· Preparation and submission of activity reports

7. User Training:

· Conduct training sessions for end-users on basic IT procedures and best practices.

· Provide guidance to users on utilizing IT resources effectively.

· Assist with onboarding of new joiners. Manage PC setup and deployment for new employees using standard hardware, images, and software.

8. Collaboration:

· Collaborate with the IT team to escalate and resolve complex issues.

· Communicate effectively with end-users, understanding their needs and providing timely solutions.

Qualifications:

· Minimum of [1-2] years of experience in providing onsite IT support.

· Candidate must possess at least a Bachelor's/College Degree in Computer Science/Information Technology, Engineering (Computer/Telecommunication) or equivalent.

· Proficient in troubleshooting hardware, software, and network issues.

· Strong knowledge of operating systems (Windows, macOS) and common software applications.

· Familiarity with basic network concepts and protocols.

· Experience with ticketing tool (preferably ServiceNow)

· Troubleshooting experience on MS O365 suite

· Incident and management knowledge.

· Excellent communication and interpersonal skills.

· Problem analysis and solving skills.

· Attention to details.

· Team Player.

· Planning and organizing.

· Relevant certifications (e.g., CompTIA A+, Microsoft Certified Desktop Support Technician) are a plus.

Working Conditions:

· This position may require occasional after-hours or weekend work to perform system maintenance or address critical issues.

· Ability to lift and carry computer equipment.