Job Responsibilities

• You are required to develop sales strategies to marketing the products such as oils and fats, dairy products produced by the company.
• You will be responsible to maintain good customer relationships with existing customers and identify potential customer and develop new customer base.
• You will work closely with the operations team to ensure smooth delivery of cargo.

Job Requirements

• Possess qualification of Degree in MBA / Marketing / Business Administration
• Ability to converse in French is required for this role as part of the responsibility to communicate with French speaking clients
• At least 2 – 3 years relevant export sales experience
• Willing to travel

Job Responsibilities

• You are required to develop sales strategies to marketing the products such as oils and fats, dairy products produced by the company.
• You will be responsible to maintain good customer relationships with existing customers and identify potential customer and develop new customer base.
• You will work closely with the operations team to ensure smooth delivery of cargo.

Job Requirements

• Possess qualification of Degree in MBA / Marketing / Business Administration
• Experience in trading/distribution of specialty fats, bakery and/or dairy products
• At least 2 – 3 years relevant export sales experience
• Willing to travel

Havas Media Singapore is looking for an Associate Digital Manager / Digital Manager with at least 4-5 years of experience managing digital media planning for client campaigns.

Reporting to a Digital Director of one of our core teams, you will play a pivotal role in ensuring the management and delivery of advertising campaigns for a portfolio of digital media accounts.

Main responsibilities:

• Support the Digital Director in managing a portfolio of digital media accounts with a team of Digital Planners, Executives, and Traders
• Lead the team in strategy, planning, tactical execution, implementation, optimisation, and performance analysis
• Define media plan strategies and deliver recommendations to clients and partners
• Plan, distribute and oversee the tasks of junior team members
• Support the recruitment and training of junior team members
• Ad-hoc involvement in new business pitching

Requirements for this role:

• Relevant qualifications in marketing, communications, or other relevant disciplines; or relevant work experience
• At least 4-5 years of experience in the media industry, specialising in digital media
• Knowledge & proficiency in digital buying platforms (E.g. Facebook Ads Manager, Google Ads, DV360)
• Knowledge & proficiency in digital marketing platforms (E.g. Google Analytics, Adobe Analytics, Google Tag Manager, Adobe Launch)
• Strong understanding of the media and advertising landscape in Singapore (including ad networks and third-party partners), and local market nuances
• Strong business acumen and a sense of financial management. You will be overseeing the management of client budgets
• First-hand team management experience will be appreciated

Qualities we are looking for:

• Pro-active, responsible, accountable, and collaborative
• Highly analytical, well-organised with great attention to detail, and focus on quality of results
• Persuasive and effective communicator; possess strong communication skills (verbal, written, and presentation)
• Strong interpersonal communication skills

About Havas

Founded in 1835 in Paris, France, Havas is one of the world’s largest communications groups. At Havas, we believe that companies have a key role to play in solving the biggest challenges our world faces today – and every day we strive to operate responsibly for ourselves and our stakeholders. We operate under the vision and mission to make a meaningful difference to brands, businesses, and people.

We employ 20,000 people in more than 100 countries, adopting a fully integrated model through our 70+ Havas Villages around the world – the Havas Village offers a truly unique proposition, where cross discipline teams work together, ensuring agility and a seamless experience for our clients.

About Havas Singapore

Within our Singapore Village is a network of business units including Havas Media, Arena Media, Havas Play and BLKJ Havas, offering services across media, social, PR, and creative. Since 2015, we’ve had an unbroken streak of Agency of the Year (AOTY) wins across disciplines, including Integrated Marketing AOTY, Media AOTY, Specialist AOTY, and PR AOTY.

We are also committed to building a diverse culture where our people can grow, thrive, and feel that they belong. In 2023 and 2024, we attained Best Agency Culture at Marketing Interactive’s Agency of the Year Awards, and are a Great Place To Work® Certified™ agency.

Here at Havas, we pride ourselves on being committed to offering equal opportunities to all potential employees and have zero tolerance for discrimination. We are an equal opportunity employer and welcome applicants irrespective of age, sex, race, ethnicity, disability and other factors that have no bearing on an individual's ability to perform their job.

Here at Havas across the group we pride ourselves on being committed to offering equal opportunities to all potential employees and have zero tolerance for discrimination. We are an equal opportunity employer and welcome applicants irrespective of age, sex, race, ethnicity, disability and other factors that have no bearing on an individual's ability to perform their job.

*Kindly note that only shortlisted candidates will be contacted.*

IT Incident Management Lead
Posted by Sheralynn Tjioe, Technology Recruitment at Kerry Consulting
Email: [email protected]

Client Overview:
Our client is a prominent and stable player in the financial sector.

Role Summary:
We are seeking an IT Incident Management Lead to join the IT Service Management (ITSM) team. This role is essential for ensuring that ITIL processes are effectively implemented and optimized, providing technology teams with a robust framework for delivering high-quality IT services.

The IT Incident Management Lead will focus on identifying, analyzing, and addressing the root causes of significant incidents and recurring IT issues, ensuring long-term stability in the IT environment while minimizing disruptions and enhancing system performance.

Key Responsibilities:

• Proactively identify potential problems through the analysis of incident trends and service data.
• Lead root cause analysis (RCA) efforts for major and recurring incidents to prevent future occurrences.
• Thoroughly document RCA outcomes, addressing all contributing factors and systemic issues.
• Clearly present root cause analyses, action plans, and resolutions to both technical and non-technical audiences.
• Communicate findings and updates effectively to enhance service reliability.
• Maintain and enhance the problem management process in alignment with ITIL best practices.
• Monitor and track known errors to ensure timely resolution, minimizing operational impact.
• Work collaboratively with incident and change management teams to update or retire known errors as fixes are implemented.
• Share known errors and workarounds to improve incident resolution efficiency.
• Identify risks that could lead to disruptions and proactively mitigate them through effective problem management.
• Track and report problem management-related key performance indicators (KPIs) in a timely manner.

Qualifications:

• At least 5 years of experience managing problem investigations in a complex technological environment that supports real-time transactions.
• ITIL v3/v4 Foundation Certification is required; advanced ITIL certifications are preferred.
• Relevant technology certifications (e.g., AWS, Azure, Cisco) are advantageous.
• Exceptional communication and writing skills, with the ability to clearly explain complex concepts.
• Strong understanding of IT infrastructure components (servers, databases, networking) and their interdependencies.
• Proven experience in conducting complex root cause analyses and resolving incidents in multi-vendor and multi-platform settings.
• Familiarity with monitoring and alerting tools (e.g., ELK, SolarWinds).
• Self-driven and capable of working independently.
• Strong problem-solving skills, with the ability to analyze intricate technical issues and perform effective root cause analysis.

How to Apply:
For a confidential discussion about your next technology opportunity, please submit your resume (in MS Word format) to Sheralynn Tjioe at [email protected], referencing the job title. Only shortlisted candidates will be contacted.

Registration No.: R1878306 License No.: 16S8060

Responsbilities

Ensure the integrity, scalability, and security of the global platform, while driving its evolution to meet the growing needs of both Group IT and the business aligned with Symrise's digital and corporate strategies.

In this interdisciplinary role at the interface to the business, you will – in addition to day-to-day operational tasks – evaluate new integrated features to provide recommendations to senior IT stakeholders that further evolve the platform. Your role will be embedded within the organization to ensure strategic alignment, provide technical expertise, and facilitate seamless collaboration with IT teams, business stakeholders, and external partners and vendors.

• Responsible for the overall architecture, design, implementation and maintenance of the platform, including interfaces with other IS components or client/server APIs with on-prem/cloud solutions, such as LDAP, SAP or legacy applications
• Overall responsible for application security and platform related audits
• Drive the continuous improvement of processes and/or technology, considering technical debt and prioritizing occurring incidents or problems
• Manage projects for regular platform upgrades and features implementation (configuration, scripting, reporting) as well as troubleshooting in close collaboration with the platform owner and relevant stakeholders
• Define and foster the adoption of best practices in architecture, methodology, coding, testing and development operations among relevant stakeholders
• Ensure internal platform maintenance across its entire lifecycle (development, maintenance, support) and work with external partners as appropriate

About you

• Bachelor’s degree in Computer Science, Information Technology, or equivalent technical qualification in a related field
• ServiceNow Administrator or Developer Certification; Technical Architect Certification is advantageous
• At least 3 years of relevant experience working with the ServiceNow platform, including architecture, design, and development
• Familiarity with IT service management principles, processes, and best practices
• Proven knowledge of Agile project management methodologies such as Scrum or Kanban
• Strong communication, presentation and influencing skills at all levels of the organization
• Interdisciplinary mindset with the proven ability to translate business requirements into technical design
• Fluency in written and spoken English

About The Company

CGS International Securities Pte. Ltd. (CGS International) is an award-winning and market leading integrated financial services provider, ranked among the top securities houses in Asia.

CGS International taps on our wealth of global and ASEAN insights to offer equities trading, leveraged products, wealth management, investment banking, equities research, Shariah-compliant financing, fixed income, currency and commodities, structured products and prime brokerage services in over 15 countries and regions.

Along with its parent organisation China Galaxy Securities, a leading securities house in China, CGS International is trusted by more than 15 million customers globally.

Job Responsibilities

• Review Client Services’ corroboration of clients’ sources of wealth and funds.
• Review of account opening procedures and documentation, as well as review of transactions monitoring for high-risk customers (ECDD/PEPs).
• Conducting compliance reviews relating to Anti-Money Laundering Customer Due Diligence/Know-Your-Customers and transactions monitoring (“AML CDD/KYC/TM”) related reviews to identify any potential money laundering and recommend filing of STRs where applicable.
• Communicate effectively with relevant stakeholders for the purpose of conducting AML CDD/KYC/TM reviews.
• Provide compliance advisory on Anti-Money Laundering/Countering Financing of Terrorism regulatory requirements.
• Performing investigations on suspicious transactions escalated or compliance issues or violations reported to Compliance where necessary.
• Assist and coordinate in regulatory requests related matters.
• Coordinate and conduct training to relevant stakeholders (including front office) in relation to AML CDD/KYC.
• Monitor regulatory changes and update policies and procedures, including dissemination to relevant staff/department.
• Prepare and ensure timely submission of management reports to Senior Management, Board of Directors and Head Office.
• Coordinate AML-related training programs to ensure all employees are aware of compliance responsibilities and company policies.
• Conduct risk assessments and identify potential areas of compliance vulnerability and provide recommendations for improvement.
• Serves as liaison between the company and regulatory agencies. Collaborate with internal and external auditors during compliance reviews.
• Review the AML CDDQs submitted by clients and complete the AML CDDQs requested by counterparties.
• Verify and upload internal/external watchlists, along with risk scores, to the NICE Actimize SG Compliance List.
• Review and update the ML/CFT Enterprise Wide Risk Assessment periodically.
• Assist in other reviews / task / projects as necessary.

Job Requirements

• Proficient in written and spoken English
• Microsoft office and familiar with AML/CFT rules and requirements
• Minimum 6 years’ experience in compliance, AML CDD/KYC/TM
• A good Degree or professional qualification in Accountancy, Banking or Finance.
• Additional diploma in AML-related is a plus.
• Possess good interpersonal and communication skills
• Good team player

Principal Responsibilities

• Work with Senior Portfolio Manager to develop, implement and execute investment strategies.
• Manage live portfolio risk daily to ensure the portfolio operates within defined risk limits.
• Research new investment ideas, building investment thesis or models.
• Hands on trading and execution.

Qualifications/Skills Required

• Bachelor or Master degree
• Experience with in a selected asset class, product, or region, demonstrating ability to develop, implement and execute investment strategies.
• Good communication skill to ensure efficient and smooth team collaboration

About the Role:

• Foster goal achievement, team building, communication, and overall performance in all operations areas and across sections.
• Develop plans to achieve safety and environmental goals and objectives and ensure an active and effective EH&S committee.
• Ensure the company is in compliance with all regulatory agency requirements as they relate to environmental health and safety in the following:
• Interface and collaborate with internal and external stakeholders in the development of cross departmental work.
• Lead development and maintenance of the company’s business continuity plans, to reduce risks and ensure rapid recovery of key business operations during any emergency disaster according to corporate guidelines.
• Assure Client facilities’ requirements are proactively planned, executed and maintained. Assure that facilities’ documentation, including design drawings, as-builds and specifications, are up to date and accurate.
• Develops and Oversees Operations Budget preparation, management, tracking and P&L forecast and actualization, and identifies opportunities to increase revenue and decrease costs
• Ensure tight milestones, KPIs and targets are met promptly.
• Develop necessary Planned Preventive Maintenance procedures for all the assets.
• Develops mid-and long-term Life Cycle Assets Replacement plans.
• Reviews and updates SOPs and processes to strengthen the FM Operations.
• Lead a team of maintenance staff to provide efficient and effective soft Facility Management services, Building-related equipment maintenance, M&E, Commercial and Estate Management services.
• Prepare and manage the budget and cyclical maintenance of Building Fabric & M&E Assets/Equipment at the clients' premises.
• Maintain effective and timely reporting processes and activities to the respective client.
• Dare to overcome challenges and adversities possess by clients.
• Recruit, manage and develop staff to meet departmental business needs
• Develop staff and manage performance to ensure the organization is effective and poised to strategically meet the challenges of the business.
• Build and maintain good relationship with clients and key stakeholders
• Take accountability and ownership of Workplace Safety &Health (WSH) standards and outcomes in building up a Safety Culture. Perform any other/related duties as required and directed/assigned.

About You:

• A recognized Diploma/Degree with 3 years relevant working experiences
• Candidates from Facilities Management / Construction Background is advantageous.

Why join Cushman & Wakefield?

As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;

• Being part of a growing global company;
• Career development and a promote from within culture;
• An organisation committed to Diversity and Inclusion

We're committed to providing work-life balance for our people in an inclusive, rewarding environment.

We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to develop personal, professional and technical capabilities, and we reward with a comprehensive employee benefits program.

We have a vision of the future, where people simply belong.

That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, gender, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status. We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.

Korean F&B fast food chain (Islandwide) .

• Working day: 5.5 days
• Location: Islandwide

Job Scope:

• Manage and maintain the employer's schedule, including arranging appointments, meetings, and travel plans.
• Handle correspondence, emails, and phone calls, responding on behalf of the employer when necessary.
• Organize and maintain files, records, and databases.
• Oversee all aspects of the food court's daily operations, including staffing, inventory management, and customer service.
• Ensure compliance with food safety regulations, sanitation standards, and operational procedures.
• Lead recruitment efforts for all food court positions, including sourcing candidates, conducting interviews, and making hiring decisions.
• Develop and implement onboarding programs for new hires, ensuring they are equipped with the necessary skills and knowledge to succeed.
• Conduct regular training sessions on topics such as customer service, food safety, and job-specific tasks.
• Manage employee relations issues, including conflict resolution, disciplinary actions, and performance management.
• Act as a liaison between the employer and various stakeholders, including clients, business partners,
• Maintain open lines of communication, ensuring that important messages and information are relayed promptly and accurately.
• Draft and proofread emails, letters, and other communications on behalf of the employer if needed.

Requirements:

• Diploma or Bachelor's degree in Business Management or a related field
• Willingness to work evenings or weekends as needed
• Proficiency in Microsoft Office and other relevant software
• Willingness to travel to various food chain locations islandwide

Aurora Asia Pacific (21C0671)|Ying Kee (R21103783)

Job Description

Identify new business opportunities including trends and dynamics via industrial expertise and strong business insights.

Maintain relationship with existing partners to keep a fluent communication.

Conduct contract negotiation and renewal with customer.

Any other duties as assigned by general manager/head of operation

Requirements

• Strong leadership quality and driven individual
• Passionate in wealth management and solutions
• Greet interpersonal skills and enjoys people interaction
• Bachelor’s degree

• Oversee and perform the daily operations of the outlet for efficient operations
• Work closely with the Area Manager on strategic business planning and operations
• Develop cost-effective operational plan to achieve the outlet’s goals
• Discuss ideas with the Area Manager to achieve sales targets, assist Area Manager with the implementation of ideas and motivate outlet staff to achieve sales target
• Ensure outlet compliance to all company and authority regulations including but not limited to hygiene, cleanliness and workplace safety guidelines
• Ensure outlet compliance to Company’s regulations such as sales reporting, cash management, marketing displays and inventory controls
• Train and retain outlet staff, provide feedback to the Area Manager on work performance and disciplinary issues
• Monitor outlet staff and advise on disciplinary problems such as tardiness and non-adherence to the company’s standards
• Assist the Area Manager with recruitment and scheduling
• Manage inventory levels and train staff with regard to ordering
• Ensure good and prompt service to satisfy customers' needs
• Represent the company to address customer’s complaints and feedback professionally in-store
• Assist the Area Manager with regard to maintenance issues for respective outlets

Job Title

SHOP MANAGER

Occupation

MANAGER

Job Description & Requirements

Industry

Beauty salons and spas (including slimming, skin care and hair care centres)

Job Title

Senior Shop Manager

Occupation

SHOP SALES MANAGER

Job Description & Requirements

Roles & Responsibilities

• Responsible for overseeing the daily shop operations, making sure it runs smoothly and effectively
• Duties include motivating sales teams, creating business strategies, developing promotional materials for shop
• Guide shop's supervisors
• Create shop's objectives
• Make critical decisions
• Manage shop's budgets
• Oversee shop’s performance

We’re Building the Future of Capital Markets; enabling entrepreneurship,
job creation, financial inclusion, and economic resilience

As Asia's largest licensed digital securities exchange for alternative investments, Alta is at the forefront of building critical capital market infrastructure. We believe that access to capital markets are pivotal in all economies, we recognize that our role in building this critical infrastructure goes beyond facilitating trades; it paves the way for entrepreneurship, job creation, financial inclusion, and economic resilience, fostering a brighter future for emerging markets and economies.

Empowering Private Markets: Through our Digital Exchange, we enable the tokenization and digital custody of alternative assets. This end-to-end solution simplifies and expedites the trading of smaller asset blocks, ultimately facilitating access and liquidity in private markets.

Innovative Financial Ecosystem: Our journey has seen us transition from securities trading and distribution of comprehensive products, including equities, private credit, funds, and asset-backed securities (“ABS”) (representing Real World Assets ("RWA") like whiskies, wines, art, watches, and real estate) to include fund management and digital custody services.

As the only integrated securities exchange, brokerage, and fund management group with the necessary regulatory licenses and a proven track record in Southeast Asia, we are actively exploring new channels and partnerships to extend our impact to entrepreneurs and investors globally.

Established in 2016 and headquartered in Singapore, Alta operates offices globally. We welcome energetic and creative individuals to be part of this ambitious journey with us.

About The Role

We’re looking for analytical and passionate people to join our proven team as Operations Manager, based in Singapore. This role involves overseeing and optimizing operational processes related to custody and trade settlement, taking the lead on projects to enhance efficiency, and maintaining strong relationships with both internal and external stakeholders to ensure seamless operations in the financial domain.

Some Of The Key Responsibilities Include

• Establish, manage and control operational processes across custody and trade settlement for Alta’s businesses in Singapore and Malaysia.
• Managing and driving projects. The Senior Operations Manager will lead and drive cross-functional projects and new initiatives, in addition to recurring business-as-usual (BAU) tasks.
• Lead and own key relationships with internal and external stakeholders across various functions including technology, compliance, etc.
• Oversee daily processing of trades and ensure on-time settlement of all trades (across financial products including Equity, Fixed Income, and others) - this also includes processing of Corporate Action Events and product life cycle.
• Manage post-trade settlement functions such as processing of trade instructions, ensuring instructions are communicated properly, relaying trade status back to clients and troubleshooting of trade queries and issues.
• Undertake process and system enhancements to achieve optimum productivity and process efficiency
• Ensure full compliance to all policies and regulations; manage and ensure effective service delivery to internal and external clients.
• Ensure smooth and efficient settlement and custody processes and documentation, liaising with counterparties and custodians for any trade mismatches, failures/issues to ensure fast and effective resolution.
• Lead and manage a team in a regional capacity, demonstrating strong leadership skills and fostering collaboration.

About You

• At least 5 years of experience in a securities/banking-related role
• Experience working for a smaller fintech or startup is a big plus as this role spans across a lot of areas and the candidate will need to deal with ambiguity.
• Good knowledge of securities operations workflows, custody procedures, settlement processes
• Understanding of product parameters, policies, guidelines and regulatory requirements on domestic and global market operations
• Product knowledge of financial securities
• Experience in driving initiatives and change implementations
• Excellent interpersonal and client-servicing skills
• Effective communication skills with proficiency in writing and presentations
• Adaptable and resilient, strong problem-solving skills, and intellectually inquisitive
• Great team player, and willing to learn

If you are interested, please send your resume to jobs@alta.exchange

This role require to run mid-size projects, while helping with the tracking of the Core Banking portfolio.

- Experience does not have to be huge; few years in delivery area with project management responsibility should be enough)

- Responsibility for project portfolio tracking (where candidate was accountable for group of projects in terms of their dashboarding etc) would be a bonus

- Critical: scripting or programming skills at the level allowing to write simple programs (i.e. Python or Excel VBA) and be able to retrieve data from JIRA, enrich it and visualise

o Typical use case

 Extract list of STORIES from JIRA to Excel and write Excel VBA script, which uses JIRA APIs, to add number of defects and number of test cases linked to each story

 Or: extract list of defects and write the Excel VBA script, which (using JIRA APIs) reads the number of times a defect changes status from IN PROGRESS to READY FOR UAT

- Very nice to have: some basic data analytical skills

o Typical use case:

 Extract data from JIRA and use Excel’s Power Query or – even better – Power BI to clean the data and create typical project dashboards (burn down charts, cumulative charts etc)

• Provide frequent and timely research insights on macro-economy and prioritize follow-up on their inquiries as there are new company, macroeconomic, geopolitical developments.

• Stay abreast of financial market trends, economic indicators, and industry developments.

• Monitor and analyze industries and markets to source for suitable investment opportunities and timely provide expert advice on investment recommendations and articulate investment thesis, risks, and payoff for each recommendation， especially Hong Kong and US market.

• Handle global company and sector research to contribute to the decision to stock selection and portfolio construction.

• Provide opinions on the outlook for equities pertaining to existing and potential investment portfolios which includes providing key and pertinent market drivers from top-down and bottom-up perspectives.

• Produce detailed analysis reports for each stock or fixed income covered and regularly update their recommendations for internal use.

• Provide weekly analysis summaries for high-conviction stock for all sectors.

• Pro-actively contribute to the investment process to both reduce transaction costs and identify alpha opportunities. Gather and disseminate market, sector, and product information to provide actionable investment ideas and implementation strategies.

• Any relevant ad hoc duties as assigned.

Responsibilities

• Create and execute a strategic sales plan that expands our customer base and extends the company's global reach
• Meet with potential clients and grow long-lasting relationships that address their needs
• Recruit sales representatives, set objectives, train and coach them, and monitor their performance
• Identify knowledge gaps within the team and develop plans for filling them
• Ensure that company quotas are met by holding daily check-ins with sales team to set objectives and monitor progress
• Manage the month-end and year-end close processes

Required skills and qualifications

• 3 or more years of experience in managing sales in a corporate setting
• Proven record of success with the entire sales process, from planning to closing
• Excellent communication, interpersonal, and organizational skills
• Superb leadership ability
• Ability to travel at least 20% of the time

The main responsibilities include:

• Project coordination

• Stakeholder communication

• Change management and training

• Monitoring and tracking progress

• Documentation and reporting

Key Responsibilities:

• Assisting in planning and scheduling project timelines, tasks and deliverables

• Supporting project team in meeting deadlines, monitoring task completion and ensuring smooth project flow

• Maintaining and organizing project documentation, including plans and business requirements

• Preparing status reports and presentations for management

• Developing training resources with the vendor’s support

• Engaging key stakeholders to ensure they are informed and supportive of the change through regular communications

• Driving change management strategies and plans, including coordinating communication and training programs to help users adapt to the new system features

• Handling and responding to user inquiries and issues reported for the product via various communication channels like emails and calls

• Helping users resolve issues with the product by following the FAQs guide

• Escalating unresolved issues to senior staff or business teams when necessary

• Meeting performance metrics like call handling time, customer satisfaction scores, and issue resolution rates

• Maintaining accurate records of all communications and resolutions for future reference

• Working with other team members, supervisors or departments to ensure efficient service operations

What we are looking for

• Experience with change management for implementation of new systems and/or customer engagement

• Excellent communication and interpersonal skills, problem-solving, patience and attention to detail

• Proficiency with basic computer skills

• Strong listening skills and empathy

• Project management skills will be an added advantage

• Ability to work in a fast-paced environment

• Strong time management and multitasking abilities

• Knowledge of Singapore Government procurement and governance processes will be an added advantage.

• Knowledge of design thinking and workshop facilitation will be an added advantage.

• Oversee and perform the daily operations of the outlet for efficient operations
• Work closely with the Area Manager on strategic business planning and operations
• Develop cost-effective operational plan to achieve the outlet’s goals
• Discuss ideas with the Area Manager to achieve sales targets, assist Area Manager with the implementation of ideas and motivate outlet staff to achieve sales target
• Ensure outlet compliance to all company and authority regulations including but not limited to hygiene, cleanliness and workplace safety guidelines
• Ensure outlet compliance to Company’s regulations such as sales reporting, cash management, marketing displays and inventory controls
• Train and retain outlet staff, provide feedback to the Area Manager on work performance and disciplinary issues
• Monitor outlet staff and advise on disciplinary problems such as tardiness and non-adherence to the company’s standards
• Assist the Area Manager with recruitment and scheduling
• Manage inventory levels and train staff with regard to ordering
• Ensure good and prompt service to satisfy customers' needs
• Represent the company to address customer’s complaints and feedback professionally in-store
• Assist the Area Manager with regard to maintenance issues for respective outlets

Here at THE PROVIDORE SINGAPORE, we frankly believe that we are stronger as a team!

TEAMWORK MAKES THE DREAM WORK!

We take pride in having an environment that is open and welcoming, to achieve our goals together. With an emphasis on communication and connection, we promote opportunities for all to develop and achieve success; our employees are our family, and we strive to create an inclusive and positive culture for all!

Across our various roles and departments, we have a diverse workforce that is built on the strengths of each and every individual. Our ethos is to create an environment where our people matter, and a place where we celebrate each other’s success.

Visit https://theprovidore.com/careers/ for more opportunities and to apply directly!

HIRING FOR:

Barista Manager

• THE PROVIDORE SINGAPORE (Western Cuisine Restaurants)

Locations:

1. OUE Downtown Gallery
2. Mandarin Gallery
3. Paya Lebar Quarters
4. Raffles City
5. Raffles Place
6. Vivo City
7. Wisma Atria

Are you an experienced, seasoned barista looking for an opportunity to be in a leadership role and mentor future baristas to raise the bar in the art of coffee-making?

Do you have a keen eye for details and quality control, as well as possess a genuine passion for training?

If you are, and you like to be part of a fun, friendly and hardworking team who take pride in their professional craft, then this is the role for you!

To us, coffee is so much more than your atypical cup of beverage where you can find almost anywhere in the world. Each of our drinks served is a symbol of the skill, pride, and care our baristas put into their work.

Job Description:

We pride ourselves on our excellent coffee; from preparing, and serving genuinely delectable coffee to creatively adoring your servings with beautiful latte art. Besides coffee, our bar also serves a curation of carefully selected tea, drinking chocolate and chai, slow-pressed juices and plant based fresh fruit smoothies, as well as alcoholic beverages such as draught beer, wine, cocktails and artisanal spirits.

In your role as a Barista Manager, you will play a critical role in ensuring smooth daily bar operations in all our restaurants, ensuring consistent day-to-day operations encompassing exceptional customer service, high-quality beverages and a positive work environment. Overseeing our beverage menu from creating new beverages to possible improvements over the current selection, you will ensure the highest standards are kept over selection and preparation of all our beverages.

You will…

• help ensure efficient allocation of baristas are assigned to each of our restaurants by working closely with relevant departments such as the respective Restaurant teams and the Human Resources (HR) team.
• lead a team of baristas, help manage inventory, and maintenance of equipment, all while fostering a strong passion for coffee and a positive connection with our customers.
• be tasked with training and supervision of new and current baristas, as well as other colleagues in our Restaurants by fostering a positive and collaborative team environment through well-planned and effective execution of required knowledge and skills in the preparation and delivery of our beverages.
• safeguard the preparation of high-quality coffee and other beverages, adhering to established recipes and standards to enhance existing skillsets and knowledge about coffee and other beverages, preparation techniques and recipes, and safety procedures.
• ensure the highest level of customer service excellence is always upkept, such as addressing customer needs and any possible feedback efficiently and smoothly.
• help monitor required inventory levels, order supplies, and manage stock to minimize wastage and maintain product availability.
• be responsible for sales reporting of the bar in our restaurants, as well as assist in budgeting and forecasting where required.
• ensure that all health and safety practices are strictly upkept as per policies and regulations.
• be open to any other skill-development or ad-hoc tasked as assigned by your supervisor.

Job Requirements:

• Minimum 4-years related experience as a senior barista or manager with responsibilities in a similar bar, cafe and / or restaurant environment.
• Genuine love and passion for coffee and other types of beverages in general.
• Able to work shifts depending on business needs, as well as weekends and public holidays.
• Excellent communication skills with positive, interpersonal skills.
• A team player with a good sense of job responsibility and a keen eye for detail.
• Honest willingness to learn and grow with the Company.

*Position offered if selected, will commensurate with years of related experience.

We look forward to receiving your application, and the opportunity to meet you!

**Location:** Hillview Terrace, Singapore

**Job Description:**

Are you tech-savvy and eager to learn? We’re looking for an IT Support Assistant to help with our daily operations. This is a fantastic entry-level opportunity for someone who is interested in developing their skills in information technology while contributing to a positive learning atmosphere.

**Key Responsibilities:**

- Assist in maintaining and troubleshooting computer systems and equipment.

- Provide technical support with software and hardware issues.

- Help set up and maintain audio-visual equipment.

- Support daily IT operations.

- Collaborate with the IT team to ensure all IT technology is functioning.

**Qualifications:**

- A genuine interest in technology and a desire to learn.

- Ability to work well in a team-oriented environment.

- Problem-solving mindset and willingness to tackle new challenges.

**No Experience Required!**

We believe in nurturing talent and are happy to provide on-the-job training. If you have a passion for technology and a willingness to learn, we encourage you to apply!

**Why Join Us?**

- Work in a dynamic and supportive environment where your contributions matter.

- Gain valuable hands-on experience in IT support.

- Opportunity for growth and development.

• Lead, manage, and review all shop drawings, coordinating with relevant departments, consultants, and authorities for the submission and approval of detailed technical shop drawings
• Manage the entire process of producing detailed shop drawings, ensuring all technical drawings adhere to relevant codes and regulatory standards
• Ensure smooth on-site work execution and timely handover, with shop drawings that meet site requirements, are practical, clear, align with client expectations, and support company profitability
• Regularly report evaluation findings and project progress to HQ

Requirements:

• Degree in Architecture or equivalent
• At least 15 years of Drafting experience in Construction industry.
• Proficient in BIM software, Revit, AutoCAD and similar tools

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24125585

Hours: Mon to Thur (8.30am to 5.45pm) and Fri (8.30am to 5.15pm)

Salary: S$4500 - S$6000

Location: Nanyang Link

Duration: 6 months contract (convertible / extendable)

Responsibilities:

HR Partnership

• Partner and engage stakeholders and employees in a proactive and consultative approach on a full spectrum of HR functions, including talent acquisition, performance management and development
• Provide professional advice on the interpretation of HR policies and procedures, employment legislation, performance management, recruitment and rewards strategies
• Partner with HR Centre of Excellence and relevant key stakeholders in the delivery of key HR projects such as performance management and promotional exercises
• Partner with the School Management in analyzing and identifying issues and providing recommendations on HR solutions.

HR Policies, Processes and Systems

• Initiate improvements to internal HR processes, systems and communications towards enhancing service experience.
• Educate People Managers and employees on policy/system changes and implications, as well as understand and gather their feedback and input.

Operational Excellence and Support on Faculty Affairs

• Engage in manpower planning and projection of faculty and work with Finance Business Partners and HODs on manpower projections, budget and costings.
• Establish clear understanding of the recruitment needs and work closely with the Shared Services team and hiring managers to hire the appropriate talent on a timely basis
• Plan and manage faculty re-appointment, post-retirement, re-employment, Promotion and Tenure (PT) and Educator & Practice Track Promotion Exercise (EPPE) for various faculty tracks
• Assist in planning and implementing faculty performance appraisal exercise
• Support in the conceptualization and implementation of faculty development initiatives
• Manage onboarding and off-boarding matters
• Provide support on disciplinary or grievances matters
• Drive key employee initiatives such as awards and welfare matters
• Any other duties as assigned

Requirements

• Degree with minimum 3 years of relevant HR working experience
• Good knowledge of Employment Act and Work Pass regulations
• Able to multi-task and prioritize effectively
• Outstanding attention to detail, follow-up and organizational skills
• Good communication skills both written and verbal
• Able to build and maintain effective interpersonal relationships at all levels; handle sensitive matters with tact and discretion, while building trust and upholding confidentiality
• Proficient in MS Office Applications (Word, PowerPoint, Excel)

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO Mobile.

https://go.persolkelly.com/job/apply/10159

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy : https://www.persolkelly.com.sg/policies.

You acknowledge that you have read, understood, and agree with GO’s Terms of Use, https://go.persolkelly.com/Tac and the Privacy Policy.

If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries.

EA Reg. ID: R22109658 (Teng Yong Yao)

EA License No.: 01C4394

About us

Azqore is a leader in outsourced banking services. We are one of the entities under Credit Agricole Indosuez Wealth Management, providing integrated solutions and quality services to our clients.

Backed up by the banking and financial strength of Crédit Agricole Group (majority shareholder with 80%) with its global presence and resources made available by Capgemini under our strategic agreement (minority shareholder 20%) and positioned as the expert partner for the digital transformation of tomorrow's Wealth Managers with a single ambition: to make S2i the technology and banking operations platform of choice for the Wealth Managers in its international markets.

Our business has a single purpose: building partnerships with tomorrow's Private Bankers and Wealth Managers, helping them adapt and develop in a fast-changing world. We do this through a comprehensive and integrated technology solution, operational services and high-quality consultancy services, backed by our quality process. All available in the 11 countries where our user

community is active, with a unique system : S2i.

Job Responsibilities:

The incident manager will be part of the Client Service team, working on the resolution of issues raised by users. Incident manager is in charge of supervising and monitoring incidents within AZQORE, lead and facilitate the resolution and closure of the incidents conforming to the SLA. He/she will engage the relevant domain experts for resolution, track the incident throughout its lifecycle and communicate the status to relevant stakeholders. As part of the incident management process, prepare and document post mortem (with action plans) for major incidents and communicate to relevant stakeholders in a timely manner.

Analysis, development and estimations activities :

- Actively collect necessary information for incident communications and incident reports action plans from AZQORE teams.

- Analyze the information gathered from experts and summarize it in a comprehensive manner.

- Activate crisis meetings and calls when necessary.

Management and supervision activities :

- Write detailed incident report and perform timely communication to the stakeholders.

- Write and adhere to incident reports action plan.

- Take part in incident management process improvement.

- Regularly update and document procedures.

Communication and client contact activities :

- Publish incident communications, updates and action plans.

- Lead crisis unit.

- Communicate necessary information to manager.

- Participate to the resolution ticket which may become an INC or not.

Control Activities:

- Ensure that SLAs and OLAs are met in terms of incidents.

- Supervize the updating and closing of corresponding incidents in the JIRA tool.

Job Requirements

- Minimum 8-10 years experience in IT client service/ incident management roles within banking industry

- Good knowledge of banking domain, operating systems, networks, applications, incident management, ITIL process.

- Technical knowledge required: Systems Architecture, applications architecture, network, virtualization, server management, desktop service, mobile, security tools, ITIL process.

Key Responsibilities:

• Assist in project planning, scheduling, and budgeting.
• Track project progress and identify potential risks.
• Coordinate with team members and stakeholders to ensure project timelines are met.
• Prepare project documentation and reports.
• Support project management tools and methodologies.
• Contribute to project risk management and issue resolution.

Required Skills and Qualifications:

• Basic understanding of project management methodologies (e.g., Agile, Waterfall).
• Good communication and interpersonal skills.
• Strong organizational and time management skills.
• Basic knowledge of IT systems and processes.
• Bachelor's degree in Computer Science, Information Technology, or a related field.

Preferred Skills and Qualifications:

• Experience with project management tools (e.g., Jira, Asana, Trello).
• Certifications in project management (e.g., PMP, PRINCE2).
• Experience with ITIL frameworks.

The primary responsibilities of the Advocacy & Membership Manager will be

- To facilitate (New) Committees and support with their meetings/events

- To ensure membership growth

- To build strong relationship with key stakeholders to create public

-private engagement opportunities

General duties and responsibilities

• Leads the overall coordination of the Committees and the advocacy activities in alignment with the Executive Director and the steering groups of the Committees

• Plan, manage, and execute advocacy efforts in support of the EuroCham’s Committees and its overall mission.

• Oversee the running of various Committees, encouraging them to meet on a regular basis.

• Coordinate and work across the EuroCham’s Committees to drive synergistic initiatives, creating public-private engagement opportunities such as regular dialogues and consultations and also the development of position papers as needed.

• Working with the Events and Communications Team to organise activities such as roundtables, briefings, seminars and workshops that advance the objectives of the members.

• Create strong relationships and build coalitions with governments, multilateral organisations, trade associations, and other key stakeholders.

• Monitor policy developments in Singapore and provide regular analytical updates to members.

• Liaise with existing members to gain insight of their issues and provide support to retain them as members.

• Liaise with potential new members, promote EuroCham to them, and try to onboard them as members of EuroCham.

• Lead special projects as assigned • Create and maintain comprehensive project documentation

• Report and escalate to management as needed

Qualifications

• University degree in business administration, public policy, economics or a related field

• Minimum of 3-5 year of relevant working experience preferred,

• Goal driven with the ability to persuade individuals with decision making authority

• Excellent communication skills, including good negotiation and sales skills

• Excellent organizational skills, attention to detail and ability to meet deadlines

• Ability to build strong professional relationships with stakeholders and pro-active working attitude as well as the ability to quickly integrate into a small team and operate in a multicultural environment

• Fluency in English and very good drafting skills.

• Computer literacy (MS Office); IT skills for website and database management are an asset.

• Ability to work independently as well as in a team Key Qualities • Professionalism, excellent presentation skills

• Good interpersonal skills, good networker • Self-motivated, able to take initiatives and bring new ideas

• Intellectual Curiosity, interest and knowledge of EU, Singapore, and ASEAN a plus