Job Overview

Join a dynamic IT Governance Team responsible for managing the development and maintenance of IT services for our client. As an IT Service Management Officer, you will oversee critical areas such as stakeholder management, IT service delivery, incident resolution, IT security compliance, and configuration management. You will collaborate with clients and stakeholders to deliver operational excellence while ensuring alignment with policies, standards, and best practices.

This role requires a self-driven professional with extensive experience in IT project management, technical support, and service governance. You should possess strong communication, analytical, and leadership skills, coupled with technical expertise in Microsoft Exchange, Active Directory, and related enterprise technologies.

Key Responsibilities

Service Management

• Monitor and report on SLA/KPI performance of assigned systems to ensure compliance with client expectations.
• Collaborate with stakeholders, operations managers, and contractors to support project delivery and system maintenance.
• Address operational concerns and compliance matters, proposing effective resolutions.
• Prepare and present monthly progress reports on system health, risks, and change or service requests.
• Participate in management meetings, including CCC, Operations, Service Review, and Audit discussions.
• Support audit, disaster recovery (DR), business continuity planning (BCP), and backup exercises.
• Recommend continuous improvement initiatives to enhance IT governance, compliance, and operational efficiency.

Configuration Management

• Periodically review IT asset inventories, ensuring accuracy and timely updates.
• Oversee hardware and software obsolescence at the system family level and provide regular reports to clients.

Incident Management

• Lead the investigation, resolution, and documentation of incidents.
• Conduct root cause analyses for recurring issues and propose preventive measures to clients.

IT Security Management

• Schedule and oversee security scans, ensuring vulnerabilities are identified and rectified in a timely manner.
• Conduct weekly security reviews on system access and administrative activities, escalating unusual patterns to the SMO Head Office.
• Track, mitigate, and deploy security patches as per policy timelines, maintaining monthly oversight reports.
• Escalate risk assessments and seek client approvals for risk acceptance when necessary.

IT Security Compliance & Quality Assurance

• Ensure systems adhere to applicable standards, policies, directives, and guidelines.
• Prepare and declare compliance reports annually to the SMO Head Office.
• Collaborate with stakeholders during audits to provide evidence, responses, and rectification plans for identified gaps.
• Maintain organized records of policies, directives, deliverables, and quality assurance documentation for audit purposes.
• Work with clients on system enhancements to meet policy changes and audit requirements.

Qualifications & Skills

Educational Background

• Degree in Information Systems, Computer Science, or a related field.

Experience

• Minimum 10 years of IT experience, including at least 5 years in IT project management.
• Strong familiarity with the Software Development Life Cycle (SDLC).
• Experience in IT business analysis techniques and stakeholder management.
• Hands-on experience with Microsoft Exchange (2013/2016/2019) and Active Directory in enterprise environments.
• Proficiency in supporting server infrastructures, including Windows Server (2012/2016), Skype for Business (2015), and related technologies.

Technical Expertise

• Advanced knowledge of Microsoft Outlook client support, SMTP mail routing, DNS, and OWA.
• Familiarity with Network Management Information System (NMIS) tools.
• Experience in IT security practices, compliance management, and incident resolution.

Soft Skills

• Self-motivated, with a positive "can-do" attitude and a strong ability to lead and build trustful relationships.
• Excellent presentation, communication, negotiation, and interpersonal skills.
• Ability to work independently and as part of a team in a fast-paced environment.

Preferred Certifications

• ITIL Foundation or equivalent certification in IT Service Management.
• Certifications in Microsoft technologies, such as Exchange and Active Directory.

Additional Requirements

• Willingness to be on 24x7 standby for operational support.
• Customer-oriented mindset with a commitment to providing professional service during all interactions.

• To provide onsite technical and troubleshooting services covering below support activities within the required SLA time frame.
• Hardware support: Technical diagnosis and coordination with OEM vendors for repair of defective hardware for a variety of devices including desktops/laptops/workstations, mobile devices, tablets, meeting room equipment, printers etc.
• Software support: diagnosis and resolution of software functionality for both the operating system and standard desktop applications
• IMACD: physical installations, moves, adds, changes, and de-installs for a wide variety of supported hardware devices including desktops/laptops/workstations, mobile devices, tablets, meeting room equipment, printers and etc. and supported software
• Enhanced support for VIP users
• Coordinate with infrastructure teams to resolve issues with network, servers or other infrastructure devices or services that impact the normal work of end users
• Support hardware and software changes (e.g. hardware device change/refresh, system upgrade/migration, patch update, etc.) for end users
• Asset management support for end user devices by following defined processes
• Provide smart hand support for all kinds of hardware such as printers, servers, network devices, backup devices, meeting room equipment, scientific devices etc.
• Onsite support for events such as trade shows or special meetings
• Regular checks for IT Room devices and Meeting Room equipment when required
• Deployment services for large-scale efforts include asset auditing and discovery, project support, image integration, on-site installation, user self-installation, migration, and asset recovery governed with full project status and reporting

Job Requirements

• Diploma / Nitec in Information Technology, Computer Engineering, Electronics or related field
• 2 to 3 years of desktop support experience in Corporate environment
• 5 days work at Raffles Quay
• MNC work environment
• Salary $2700 - $3000

Interested applicants please send in your MS Word resume. Shortlisted candidates will be contacted very soon. Thank you.

Responsibilities:

• Oversee and drive revenue growth for the key business areas: integrated system solutions (lockers, Kiosk, Biometric authentication system, and related offerings) and product sales.
• Set revenue goals for the department and ensure profitability. Drive cost optimization and improve return on investment.
• Lead all aspects of the business division, from strategic sales planning and pipeline development to team management, budget control, and performance optimization.
• Lead proposal activities, bid management, and contract negotiations to secure government projects.
• Cultivate and maintain strong relationships with key decision-makers across various sectors, including government agencies in Singapore, proactively identifying and capitalizing on new business opportunities.
• Foster close collaboration with company's global entities (including those in Japan and the US), maximizing synergies to drive overall company growth.
• Provide ongoing mentorship, guidance, and performance evaluations for team members.

Requirements:

• Bachelor’s degree in economic, business management, law, or related field; Master’s degree preferred.
• 10+ years of global sales experience
• Experience in system solutions sales and working with government agencies.
• Developed trust-based relationships with key stakeholders in government agencies and relevant partners.
• Deep understanding of digital technologies (AI, IoT, cloud, data analytics)
• Strong analytical skills, computer, and the ability to work autonomously in a multicultural environment
• Demonstrated commitment to organizational values, along with excellent interpersonal and leadership skills.
• An interest in developing skills in overall company management for future growth within the company is preferred.

HOW TO APPLY:

Interested applicants, please click on “Apply Now”or email [email protected]

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

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Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lim Wei Jye (Jaylyn)

EA Personnel Reg No: R24121213

Our client is a well-established MNC, market leader in the IT industry. Due to their current expansion plan, they are looking for a IT Marketing Executive to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsibilities:

• Oversee administrative tasks related to marketing campaigns and produce regular performance reports.
• Collaborate with external vendors and partners to coordinate event logistics and partnerships.
• Develop and maintain event budgets, ensuring costs are effectively controlled.
• Organize and manage marketing events/activities such as workshops, training sessions, conferences, and industry expos.
• All other ad-hoc duties as assigned.

Requirements:

• Minimum Diploma/Degree in Business/Marketing or equivalent.
• Minimum 1 year of relevant experience in Marcom or Event management.
• Proficient in Photoshop and Illustrator.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

[Job ID: 828193]

Responsibilities :

• Primarily responsible for solving technical business solution needs of partner and/or end user by providing presales support in the following areas:
  o Presentation
  o Demo
  o POC
  o Proposal writing
  o Compliance table
  o Statement of Work (SOW)
  o Training/Product Enablement
• Develop working proficiency and obtain certifications on assigned products and technologies through self-directed and formal training
• Responsible for conducting hands-on POC independently
• Independently present vendor’s solution to partners and end-users
• Provide updates and trainings to partners and end-users when required
• Collaborate, work closely and support product managers and channel account managers, in bringing opportunities to closure
• Provide timely and accurate reporting
• Any other ad-hoc duties as assigned

Requirements:

• 2 years of hands-on experience in IT network and Cybersecurity domain
• Strong knowledge of security and networking infrastructure environment
• Process good analytical, communication, interpersonal and personal skill
• Good attitude with willingness to learn
• Demonstrate high level of independence

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Sandy Ng Mei Qi

EA Personnel Registration Number: R24125475

EA License No.: 07C5771

Our client is a well-established MNC, market leader in the IT industry. Due to their current expansion plan, they are looking for a IT Marketing Executive to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsibilities:

• Oversee administrative tasks related to marketing campaigns and produce regular performance reports.
• Collaborate with external vendors and partners to coordinate event logistics and partnerships.
• Develop and maintain event budgets, ensuring costs are effectively controlled.
• Organize and manage marketing events/activities such as workshops, training sessions, conferences, and industry expos.
• All other ad-hoc duties as assigned.

Requirements:

• Minimum Diploma/Degree in Business/Marketing or equivalent.
• Minimum 1 year of relevant experience in Marcom or Event management.
• Proficient in Photoshop and Illustrator.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

Job Description:

• Provide support for IT troubleshooting end-to-end including service levels monitoring of both internal and outsourced IT service partners.
• Manage processes and data to meet the quality service and customer satisfaction standards.
• Collate, analyse and maintain data records for service standards tracking, dashboard reporting, audit and governance.
• Manage IT assets including storage and accounting of the laptops, coordination with partners for stocktake, maintenance, and top-up of centralised asset pool.
• Manage IT hardware tokens such as IT cards including collection, destruction, and distribution of cards to users.
• Manage IT accounts including coordinating with service partners for account creation, updates, enabling/disabling, deletion in accordance to prevailing IT and security policies.
• Manage IT provisioning and IT induction on new hires first day of work to issue them IT devices and orientate them on usage of the accounts and devices based on IT policies.
• Support rollout of IT projects / initiatives e.g. coordination with stakeholders and employees, data progress tracking. Facilitate authorisation of IT configuration changes, account access rights based on prevailing IT security policies.
• Educate and guide users on the policies, processes and their responsibilities in management of IT devices and accounts.

Skills & experience needed:

• Diploma in IT / Computing/ Engineering or ITE Certificate with relevant IT experience
• Good knowledge of IT and Microsoft Office software/applications (e.g. Excel) and ITIL foundation trained will be advantageous

Other Information:

• Location: Central & West (Has to be comfortable working at 3 different locations)
• Salary: $2,600 - $3,000
• Performance Bonus
• 14 Days Annual Leave
• Duration: contract ends Jan 2029
• Working hrs: Monday to Friday: 8.30am to 6.00pm (Hours might be staggered subjected to team lead)
• Before onboarding there is a 8-10 weeks lead time for pre employment checks after successful interview

"This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA."

We are seeking experienced and skilled Resident Engineers to join our team.

Job Description/ Responsibilities:

• Hardware Issues
• Desktop System Issues
• Application Software
• Coordination (with 3rd party)
• Windows Desktop System Upgrade
• Desktop System Virus Database Upgrade
• Desktop System Patch Installation
• Device Replacement
• Device/Asset Management
• VIP Service
• Inspections Service

Requirements:

The resident engineers must be experienced and trained in Windows OS, Desktop, laptop, and mobile device troubleshooting, including simple LAN troubleshooting. They shall:

• Pick up and log all service desk calls, update ticket status, and resolution steps via ITHUB.
• Handle Service Requests and incident tickets (e.g., File Access, Password Administration, hardware & software installation, network, and telephony connectivity/setup, diagnostics, troubleshooting, and problem resolution).
• Analyze and resolve incidents, including liaising with vendors providing Level 3 support as required.
• Investigate root cause; test recommended solutions and resolution.
• Document resolution steps.
• Support Microsoft M365 Office, common commercial off-shelf desktop applications, Remote Access, desktop imaging, and new computer/software deployment service requests.
• Promote effective use of technology on supported devices.
• Install software on desktops and laptops.
• Manage printers, scanners, projectors, and multifunctional printers.
• Support video and conference tools (e.g., Telepresence/Teleconferencing Room systems).
• Conduct training and workshops, including:IT technical tips and best practices for end users (Quarterly).
  Security awareness for end users (every 6 months).
• Coordinate and support annual exercises.
• Provide VIP support services.
• Conduct inspection services, updating the status to CMA CGM APAC IT team.
• Inform the CMA CGM APAC IT team of any potential risks and initiate standard service processes upon CMA CGMIT team approval.
• Prepare, set up, back up, lock, and handle IT equipment, software, data, and accounts related to staff onboarding or departure.
• Clean and tidy equipment.

• To support Meeting Room Tablet, Projector, Telephone, Cabling and Audio Video (AV) System.
• Record events and problems and resolutions in Client ticketing system.
• Coordinate with Client IT Department to plan and implement software upgrade and OS installation or hardware tech refresh on PCs, laptop, and mobile devices.
• Day to day management of the helpdesk – dealing with cases from inception to competition
• Required to monitor and update Client IT Asset Management System
• Required to attend Client end-users within Client premises.
• Client IT Environment require support is inclusive of: -
  • Install and troubleshoot Windows & No Windows Applications
  • Account Administration
  • End User Support
  • Setup / Troubleshoot Laptop / Desktop / Printing / Meeting Room facilities /Video Conference System
  • Multi-purpose hall Sound System
  • PC inventories & Bi-monthly stock take
  • Skype / MS Team Voice
  • Software Management: Endpoint Central / Intune
  • Microsoft Defender
  • VPN Solution
  • In-house escalation to Level 2/3 Support. Hardware Tech Refresh – Windows 11 Migration, Autopilot implementation

The IT Project Admin will provide high-level, confidential administrative support to the Client. This role involves clerical, administrative, and project-based duties, including scheduling meetings, handling information requests, preparing reports and correspondence, and liaising with clients.

Job Scope:

• Consolidate and accurately report on various financial tasks.
• Process service requests, invoicing, goods receipts (GR), and claims.
• Assist the financial management team with financial reporting and budget planning.
• Compile financial data for monthly revenue reporting to ensure accuracy and timeliness.
• Maintain monthly Operations & Support (O&S) progress reports.
• Take and write minutes for meetings.
• Follow up on action items.
• Process personal clearance and ensure it is up to date.
• Handle ad hoc requests, such as submitting job tickets.
• Coordinate with contractors and the Maintenance Agency for preventive maintenance.
• Track purchase order due dates, ensure timely payments, and perform goods receipts.
• Arrange monthly O&S meetings and track follow-up actions with contractors.
• Communicate issues and improvements to relevant business partners, seeking opportunities and alignments that will benefit other communities.

Technical & Soft Skills:

• Proficiency in Microsoft Office, Excel, and desktop productivity tools.
• Strong customer service skills.
• Resourceful, independent, responsive, and proactive.
• Excellent written and verbal communication skills, with the ability to effectively communicate at all levels.
• Ability to build and maintain positive working relationships across projects, control teams, and customers.
• Experience working under minimal supervision with a strong commitment to team participation.

To apply please click the Apply button or send us your updated profile to [email protected]

EA Licence No.:18S9405 / EA Reg. No.:R1330864

Percept Solutions is undergoing a growth phase and are on the lookout for talent. Applicants are encouraged to follow Percept Solutions on LinkedIn @ https://www.linkedin.com/company/percept-solutions/ to stay up to date on our upcoming roles and events.

Roles & Responsibilities

• Provide on-site support to all our offices in Singapore.
• Serve as point of contact for all inbound service requests from users.
• On-site support for desktop applications, emails, printers and other hardware and networking related issues.
• Track all support with work logs on all cases, close or escalate to second level/vendors and follow up until the problems are solved.
• Liaise with Vendors and System providers to perform troubleshooting, rectification and assistance in upgrading works on all systems installed in our offices.
• Source for products, evaluate, propose, install, implement and maintain new or existing office hardware and software.
• Ensure all endpoints are properly configured and secured with anti-virus protection and according to IT policies.
• Perform general preventative maintenance tasks on computers, laptops, printers and any other authorised peripheral equipment. Housekeeping of server room and equipment Racks.
• Provided simple application trainings to end-user as required.
• Implement and audit necessary controls and procedures to protect information according to IT policies.
• Provide operation support to system and network administrator and vendors.
• Assist Finance Managers on IT Asset Management processes.
• Provide assistance to Public Relations Manager on the management of websites and hosting services. (optional)
• Create and ensure network documentation and diagrams are up to date.
• To produce reports using Microsoft Word, Excel or PowerPoint for reporting purposes.
• Oversee IT Vendor performance and report to Management
• Office Security management

Requirements

• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma in Computer Science/Information Technology or equivalent.
• At least 2 year(s) of working experience in the related field is required for this position.(optional)
• Basic troubleshooting skills on Intranet and Internet, TCP/IP, DHCP, Windows and Mac OS, windows security is a must.
• Willing to travel between offices and to support business operations.
• Ability to manage IT projects is preferred.

Job Description

• Industry/ Organization Type: Security System Service Provider
• Position Title: Project Engineer (IT)
• Working Location: East (Nearest MRT: Tai Seng)
• Working Hours: 5 days (Monday-Friday, 9 am to 6 pm)
• Salary Package: Up to SGD 3500 + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Set up equipment for various systems and conduct testing and commissioning.
• Install electronic systems, including cabling and storage devices.
• Perform troubleshooting, repairs, and preventative maintenance on electronic systems.
• Manage projects and follow up with clients.
• Provide onsite support to diagnose and resolve technical issues.

APPLY NOW!!!

• Min. Diploma in IT or Engineering field
• Min. 1 year of working experience in Project Management or related field
• Familiar with Windows, Word, PowerPoint, Excel, and Access

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66287 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Responsibilities:

• Develop end-to-end sourcing strategies for all the open job positions, using various sources (recruiting website, referrals, on-site, etc.)
• Screening, filtering, and shortlisting of candidates as well as managing interview schedules.
• Source and interview candidates, presenting qualified ones to hiring managers.
• Provide HR hiring advices to department heads to discuss on their hiring needs, market conditions, and align on expectations.
• Ensure all candidate credentials and information is up-to-date HR system.
• Manage employee on-boarding and off-boarding activities.
• Ensure HR practices and candidate sourcing procedure are comply with local employment regulations and MOM rules.
• Involve in local/ regional HR projects when needed.
• Ad hoc duties as assigned.

Requirements:

• Degree or Diploma in Human Resources, Business, or related field.
• At least 2 - 3 years of experience in end-to-end talent acquisition and recruitment activities, preferably handling technology-related roles.
• Candidate with immediate availaibility or with short notice will be an added advantage.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume or send to [email protected].

EA License No: 13C6305

Reg. No.: R24120209

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Location: Ang Mo Kio

• Conduct market research to identify new opportunities for sales
• Set up meetings with potential clients
• Conduct presentations on products and services to proposed solutions to clients leading to deal closure.
• Reporting of sales forcast and performance
• Participate in exhibitions, conferences or external events.
• Handle customer complaints or objections or feedbacks
• Work with pre-sales, delivery , support, partner alliance, and marketing team for improvements.

Requirements:

• At least 5 years of experience in Sales and leading a team.
• Experience in Government and/or Enterprise sector will be an added advantage.
• Technical hands-on experience in delivering IT services
• Hands-on experience with Salesforce software is a plus
• Excellent communication skills and relationship building skills.

To Apply or find out more information on this role, please email us or send in your updated resume to: [email protected]

Shelly Tan Bee Leng (Reg. No. R2199458)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Our Client is in the Manufacturing Industry. Due to their current expansion plan, they are looking for a Assistant IT Manager to join their team, in hopes of developing the current high performing team. They are located in the East.

Responsibilities

• Oversee the organization's cybersecurity measures.
• Evaluate IT needs and propose improvements for productivity, security, and efficiency.
• Recommend tech upgrades to management, highlighting their benefits.
• Plan and manage IT projects like system updates, migrations, and outages.
• Support IS team management, including performance reviews and career guidance.
• Identify IT training needs and develop programs for employee skill enhancement.
• Project management, budgeting, and resource planning.
• Any ad-hoc duty as given

Requirements:

• Min degree in Computer Science/IT
• Min 3 years’ experience in cybersecurity practices and end-user computing.
• Expertise in Microsoft technologies: Office 365, Active Directory, and Exchange Services.
• Certifications like CISSP, CISM, or CEH will be advantageous
• Will require to travel overseas

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R21103987 (Yan Yongmao)

Responsibilities:

• Manage IT infrastructure, including enterprise applications, end-user support, and network services, ensuring system performance and stability.
• Provide technical support for hardware and software issues across a variety of devices, including laptops, desktops, and mobile devices.
• Troubleshoot network, system, and application issues, performing root cause analysis and implementing solutions to enhance operational efficiency.
• Collaborate with vendors and service providers to resolve technical issues and ensure timely support.
• Oversee asset and license management, maintaining compliance and accurate inventory records.
• Plan and execute IT projects, system upgrades, and process improvements to support strategic goals.

Requirements:

• Diploma or higher qualification in Information Technology or a related field.
• Minimum 3 years of experience in IT support, including desktop, network, and systems administration.
• Proficiency in technologies such as VMware, Active Directory, Office 365, and endpoint security tools.
• Strong problem-solving, communication, and organizational skills with the ability to manage multiple tasks effectively.

Tyson Jay Management Pte Ltd | EA License No.: 24C2479

Ivan Lim | EA Personnel No.: R1109856

Our client is a well-established MNC, market leader in the IT industry. Due to their current expansion plan, they are looking for a Presales Consultant to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsibilities:

• Deliver pre-sales technical assistance for specific products to both customers and partners.
• Collaborate closely with the Sales team to develop and position solutions for market readiness and customer proposals.
• Analyze customer IT and business needs.
• Conduct/Provide cybersecurity strategic solution selling, product demonstrations, showcase cybersecurity solutions, and Proof of Concept (PoC).
• Work with solution vendors to develop business proposals, and respond to RFI/RFP requirements.
• Conduct in-house lab tests to validate proof-of-concept setups, network designs, and deployments for new products and features.
• Stay current on competitive solutions, products, and services in the market.
• Offer regular updates on new product developments to internal sales teams.
• All other adhoc duties as assigned.

Requirements:

• Minimum diploma in IT / Cybersecurity or other related field of studies.
• Minimum 1 years’ relevant experience.
• Knowledge on Security Service Edge product is a bonus.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

Key Responsibilities:

Information Gathering & Reporting:

• Compile and organize project-related information.
• Schedule and coordinate meetings with stakeholders and vendors.
• Prepare meeting agendas and document detailed minutes.
• Follow up on action items discussed in meetings.
• Prepare regular status updates for the Project Manager.

Document Management:

• Maintain and organize all project-related documentation, including minutes from vendor meetings.
• Ensure proper version control of key project files.
• Create and update project documentation as necessary.

Stakeholder Communication & Milestone Tracking:

• Serve as a liaison between the Project Manager and internal stakeholders
• Distribute project updates and communications effectively.
• Address and respond to routine project-related queries.
• Monitor project timelines, flagging potential delays to the Project Manager.
• Track milestone achievements and deliverables.
• Keep project management tools updated with the latest project progress.

Quality Control & Change Request Management:

• Assist with the coordination of quality assurance activities.
• Support the user acceptance testing (UAT) process.
• Collect and organize feedback from UAT sessions.
• Log and track change requests, assessing their impact.
• Communicate approved changes to relevant parties.

Vendor Coordination & Administrative Support:

• Assist in managing daily interactions with vendors.
• Track vendor deliverables and performance.
• Coordinate meetings and communications with vendors.
• Handle administrative tasks related to the project.
• Support the coordination of training sessions for internal teams.
• Assist in developing training materials in collaboration with the vendor.
• Facilitate the security onboarding of new vendor team members.
• Support post-implementation activities.

Requirements:

• A degree in Information Technology (IT), Computer Science, or a related field.
• At least two (2) years of experience in IT project management.
• Proficiency in Microsoft applications such as Word, Excel, and Outlook.
• Experience with project management tools such as Confluence and Jira is a plus.

Responsibilities:

• Perform strong back-end administrative support to outdoor sales team
  (Quotation, Sales Order, Purchases Order, Delivery Order, Invoicing)
• Professionally handle high volume of inquires and assist to provide effective solution for customers’ issues
• Provide excellent support and customer-service
• Connect with key customer contacts (external) as needed
• Support lead manager by ensuring projects adhere to agreed plans and schedules.
• Collaborate with internal teams such as Finance, Procurement, Logistics, and Marketing to facilitate smooth operations.
• Attend online and offline product training sessions arranged by vendors to stay up-to-date with the latest developments.
• Assist in the preparation and submission of reports and documents for tenders.
• Proactively sourcing for new sales opportunities through inbound lead follow-up

Requirements:

• Diploma in Business or related field
• At least 1-2 Year(s) of working/administrative experience in relevant field
• Exposure to computer hardware/software/maintenance contract
• Strong phone presence, interpersonal & customer service oriented
• Enjoy interacting and communicating with people, and maintaining good rapport with our IT Business Partners
• Excellent opportunity to develop consultative sales skills and aiding team to meet monthly targets
• Eager to thrive in a fast-paced and dynamic environment with a friendly and supportive team dedicated to continuous learning
• Proficient in MS Office & Excel

Responsibilities:

• Compile and submit documents for staff, suppliers, and customers.
• Assist HR with document preparation.
• Track customer clearance status and ensure Traceability Matrix includes relevant design and test cases.
• Compile test documentation from various teams.
• Raise purchase requisitions/orders and coordinate delivery schedules with suppliers and engineers.
• Update cost sheets and file project documents for audits.
• Generate certification of completion for project milestones.
• Manage enterprise system administration.

Requirements:

• Proficient in Microsoft Office, meticulous, and able to work independently.
• Strong presentation, communication, negotiation, and interpersonal skills with a customer-service focus.

(EA Reg No: 20C0312)

Please email a copy of your detailed resume to [email protected] for immediate processing.

Only shortlisted candidates will be notified.

Job Description:

• Contribute to project success by ensuring the delivery of key milestones and project objectives
• Install and configure hardware and software for turnkey solutions
• Prepare and execute Statements of Work (SOW)
• Collaborate with external partners and clients to resolve issues
• Engage in System Acceptance Testing with external vendors and clients
• Troubleshoot and resolve technical problems that arise
• Develop and maintain comprehensive technical and configuration documentation
• Create and clarify network topologies, diagrams, and related visual documentation
• Prepare standard project documentation, including SOW, system handover reports, and inventory records

Job Requirements:

• Bachelor’s Degree in Computer Science or a related field
• Minimum of 3-5 years of relevant experience
• Ability to work both independently and collaboratively within a team
• Strong proficiency in Linux (CentOS, SUSE)
• Knowledge of Networking (Dell, Cisco), Firewalls (Fortinet), and Fiber-Optic transmission equipment
• Experience with Big Data technologies, including Hadoop (HDFS, ZooKeeper), Cloudera, Hue, Apache, and ElasticSearch, as well as system implementation and maintenance, is preferred
• Experience with Virtualization is an advantage

(EA Reg No: 20C0312)

Only shortlisted candidates will be notified.

Experience: 6 to 10 years

Responsibilities

· Manage day-to-day activities in the Program Management Office for related software Development Project In various technologies.

· Analyze with project managers on project timeline plan and ensure timely execution of key deliverables such as project approval preparations, costings and resource planning.

· Report and analyze delivery balance scorecard KPIs, including budget utilization and highlight any areas of concerns and work with stakeholders for resolutions.

· Lead and monitor closely all functional groups (IT), Operations and partners (if any) to ensure facility/ manpower/ system readiness.

· Initiate & implement process improvements opportunities to and performance dashboard for all stakeholders.

· Closely organize, monitor and implement projects with teams to ensure speedy operational stabilization, risk mitigations, signoffs and ensure closure.

· Manage and operationalize demand management process and guidelines with rigor in governance & compliance for yearly workplan.

· Organize, and support key users’ trainings, workshops, roadshows and events for materials/documentations.

· Support program/project IT audits with stakeholders and related secretariat duties.

Requirements

· Degree holder with 7-10 years of relevant working experience

· Possess knowledge of process flow design and analysis, documentation work products including manuals, SOPs, training aides and process documents.

· Experience working in Europe or knowledge of European markets/regions.

· Programme management experience; preferably in managing programs in a large-sized organization operating in a highly complex environment.

· Ability to think strategically; understand, interpret and apply policies as it applies to IT enablement; apply analytical and creative problem-solving skills.

· Well-developed communication, consultation, negotiation and advocacy skills and a proven ability to establish and cultivate relationships with a variety of key stakeholders.

· Proven ability to initiate, manage and report on programme activities and identify issues affecting the performance outcomes of the project.

· Effective information-gathering, through meeting facilitation, one-on-one interactions and/or observations

We regret to inform that only shortlisted candidates will be notified.

EVO Outsourcing Solutions Pte. Ltd

• RCB No. 202233837K

Our client is a leading logistics company. They are looking for a IT Senior Executive to assist their IT team for the next phrase of their business. They are located at West of Singapore– easily accessible. The IT Senior Executive is responsible for:

Duties

• Handle second-level issue escalations from IT Support Officers.
• Maintain the HR server, fingerprint devices, and Dormitory Management System server.
• Oversee Active Directory, file server, FTP server, backup server, print server, and fax server.
• Conduct regular monitoring and maintenance of the network and related devices.
• Monitor and maintain DNS, DHCP, VLAN, and Proxy Server configurations.
• Set up and manage wireless devices to ensure seamless connectivity.
• Monitor and maintain spam filters, managed switches, and network appliances.
• Execute ad-hoc jobs or special projects as required.

Requirements

• Min Diploma in Information Technology
• Minimum 3 years working experience
• Good knowledge in computer hardware, software, networking and Windows
• Well-versed with the operation of firewall/VPN, Anti-virus, Anti-Spam, Intrusion Detection
• Ability in administering, maintaining, optimizing windows active directory system security
• Ability to configure and set-up new server

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Reg. No. R23115141 (Tan Su Yee)

Education/Experience

• Degree in Computer Science, Computer Engineering, or Information Technology.
• 1–3 years of relevant experience.

Job Description

• Administer and maintain networks, operating systems, storage, and backups.
• Design, implement, and test system development tasks.
• Provide 24/7 on-call support, rotating to resolve issues and minimize system downtime.
• Create and maintain technical documentation for efficient planning and operations.
• Collaborate with external parties and customers for issue resolution.

Skill Sets

• Knowledge of IT infrastructure, including OS, network, storage, and backup systems.
• Passion for learning and adopting new technologies.
• Strong teamwork and independent working abilities.
• Stakeholder management skills.
• Advantageous skills:
• Operating Systems: Windows Server (AD, DNS, Clustering), Linux (Red Hat, CentOS, Clustering, Satellite).
  Virtualization: VMware, Hyper-V, KVM.
  Scripting: Bash, Python, PowerShell, Ansible.
  

(EA Reg No: 20C0312)

You may submit your resume to [email protected] for immediate processing.

Only shortlisted candidates will be notified.

• Be 'the driving force' for managing the applications in his/her scope, covering organizational responsibilities such as preparing meetings with vendors and internal stakeholders; setting up and maintaining a good governance structure to keep track of performance; anticipate on developments; know how and when to escalate and to feedback key messages towards both vendors and client's stakeholders.
• Ensure that the necessary IT risk related activities (such as verification and providing documentation for vulnerability scanning, threat assessment, security event monitoring, etc.) are timely performed .
• Assess certificates (like ISO) and Service Organization Control (SOC)/Audit reports, received from 3rd party, involving 1st Line of Defence Risk and prepares a concluding in control statement to be approved by 1st/2nd Line of Defence Risk and Asset Owner
• Identify and resolving problems both as a result of incidents and for continuous improvements.
• Ensure that all hardware and software within the system is suitably up to date, patched, supportable, secured and that application monitoring complies with client's standards and policies.
• Report incidents to 3rd party, provides 2nd line support, monitors progress of 3rd line support of 3rd party on high priority incidents and escalates timely when applicable. In case of incidents on client side (e.g. interfaces, configurations) you may in addition solve the incidents yourself.
• Act as single point of contact for incidents and provides urgency and impact (priority) to the 3rd party.
• Act as single point of contact for incidents and provides urgency and impact (priority) to the 3rd party together with 3rd party) and takes/coordinates appropriate actions.
• Align with 3rd party on release planning and arranges client's response, test, communication on new (SaaS) releases and patches, where needed
• Verify that the client's configured parts are still adequate after a new release
• Continuously improve the automation of testing.
• Determine impact of new/changed client's standards and policies.
• Conduct accurate maintenance of application components in the Configuration Management Database (CMDB)

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.