Job Description & Requirements

Objective / Summary of the Position：

Overall responsible for the full spectrum of human resource & general affairs department for the Express division including compensation and benefits, manpower planning, training & development, employee relations,performance evaluation & recognition.

Duties & Responsibilities：

• Responsible for the day-to-day HR operations duties including monthly payroll processing
• Develop and implement HR strategies and initiatives align with the overall business strategy
• Bridge management and employee relations by addressing demands, grievances, or any other issues
• Manage the whole employee life cycle, from recruitment, on-boarding, engagement, development to off- boarding
• Develop and monitor overall HR strategies, systems, tactics, and procedures across the organization
• Maintain compensation and benefits program
• Nurture a positive working environment
• Handle general affairs matters within the organisation.

Requirements:

• Min 5+ years experience in HR
• Experience in managing a team
• Hands on processing monthly payroll
• Strong recruiting and demonstrated ability to improve talent acquisition strategies
• Demonstrated expertise in training managers and employees
• Strong organizational, critical thinking and communications skills
• In-depth knowledge of labor law and HR best practices
• A track record with sourcing, recruiting from blue collar to senior management level employee
• Preferably with working experience in similar industry

1. Job Description

- Play as Project Manager (Project Management Office) or Delivery Lead on banking system development or implementation projects.

- Manage the progress and milestone. Promote and control the issue & ToDo. Organize the progress report and report to client’s management. Also, manage the cost and human resource.

- Communicate closely with clients, business & IT related members. Organize teams and lead until the project ends.

- Manage client’s expectations to maintain the company’s impressions at a positive level.

2. Requirements

- Bachelor's Degree in Computer Sciences, Computer Engineer or Information Technology or related.

- IT Project Management Knowledge and Experiences

Must understand the overall software development life cycle.

3 or more years of experience of IT related project management or Delivery Lead. (Direct and manage project development from beginning to end)

Project Management Delivery tasks such as approach and plan definition, status tracking, issue and risk identification and resolution, resource planning, and governance execution

Will be able to understand and follow the process of the banking system development or implementation project.

- Japanese & English Language Skills

Must read, write and speak Japanese at a high level (native / JLPT N1 or higher) to engage with our Japanese-speaking clients and stakeholders.

Must speak English at a high level (business English) to communicate with team members from diverse cultural backgrounds.

- Banking Operation or Systems Knowledge and Experiences (as possible)

Will be able to understand the banking system structure, and high-level banking business.

- Others

Cheerful, good communication skill, able to work with team cohesively with high spirit

Highly self-motivated, enthusiastic and able to work effectively with teams that have diverse IT aptitudes and cultural backgrounds.

Attention to detail and highly organized, process-focused attitude.

Good conceptualization and analytical skills, enabling. Comprehension and development of solutions for complex business issues.

Ability to manage short, medium, and long-term planning horizons concurrently.

Responsibilities

· Plan and manage day-to-day operations such as daily fuel inventory, manpower, equipment and vehicles to meet operational taskings.

· Walk the ground to ensure that the standards on STARS’s quality, environmental, occupational, health and safety are adhered to.

· Perform periodic Customer engagement sessions/meetings on operational, safety, quality, service-related matters.

· Formulate and vet monthly and safety incident reports.

· Plan and review training programme to ensure staff are trained to meet job requirements.

· Create a strong safety culture and conduct periodic review of safety work processes, risk assessment and work instructions.

· Perform the routine inspection in the depot facility physically for safety and fire hazards and initiate action to correct deficiencies if any.

· Conduct periodic staff engagements to manage staff-wellbeing, hygiene and work-related issues.

· Involve in company and authority audits and formulate audit reports and reviews.

· Plan for courses for staff development.

· Involve and drive innovation and technology projects.

· Maintain high degree of housekeeping in all STARS’ operational sites so as to provide a conducive and safe working environment.

· Review the daily operations, stock control, loss /gain monitoring.

· Investigate operation errors, omissions, losses and report such matters to AGM.

· Involve in various safety and operation trainings, audits, toolbox meetings, conduct job risk hazard analysis for the smooth and safe operation of the depot facility.

· Ensure all the necessary work instructions, Standard operating procedures, training materials are updated and provide proper training (O-J-T) to all the operation staff.

· Act as an Emergency Coordinator at the airbase as per ERP during an emergency.

· Maintain overview on the serviceability status of STARS’ facilities and equipment and to initiate necessary work services (in-house or external agencies).

· Co-ordinate with customer on maintenance activities and ad hoc project based on contract obligations and customer requirements.

· Prepare capital and operating departmental budget and carry out a monthly review and take necessary action for controlling the budget.

· Evaluate tenders based on operation requirement as and when required.

· Participate in tender by providing ops input.

· Participate in Continuous Improvement Project.

Contract Management

· Ensure that the obligations stipulated within the established contract are met.

· Oversee customer relations and to maintain close links with customers to ensure customer satisfaction.

· Handle customer complaints swiftly and effectively.

· Develop comprehensive strategies and solutions to tackle business challenges.

· Generate or vet monthly reports for both internal and external customers.

Human Resource and Training

· Liaise with HR for manpower planning and staffing requirements for STARS’s worksites.

· Interview and assess the potential candidates for the operation team as and when required.

· Conduct half yearly and yearly performance appraisal on operation employees’.

· Responsible for staff’s career planning and development progress.

· Ensure timely security clearance of new joint

· Ensure new joints are trained timely on all the job as per training and authorization system.

· Ensure proper qualifications / certifications prior to assignment.

Leadership

· Provide a clear and strong leadership and motivate the operation team to increase the team’s morale as well as individual performance and output.

· Provide timely decision making on day-to-day operation issues.

· Hold routine engagement meeting with supervisory and operation staffs to cascade company policy and direction.

· Strive for excellence through optimizing resources and continuous improvements.

· Attain operation excellence by reducing delays, re-work, waste, slop and losses.

· Keep confidentiality in the company business and operational matters.

Requirements

· Degree with operation management skills is preferred.

· Experience with working in the Aviation industry is an added advantage.

· Knowledge in Power BI or Power Apps is a plus.

Job Responsibilities

• Develop comprehensive project plans, including timelines, milestones, resource allocation and dependencies and drive project execution from initiation to closure
• Foster a culture of collaboration, transparency, and accountability, ensuring strong cross functional teamwork and alignment to project goals and objectives
• Effectively communicate project progress, status and key decisions to stakeholders, including senior management, and provide regular updates on project metrics, risk and dependencies
• Own and be responsible for the successful delivery of projects, ensuring they are completed on time, meeting requirements and within allocated budget
• Manage project lifecycle, from requirement, design, technical construction, testing, acceptance, training, documentation and implementation, in accordance with the Project Management Process and Methodology
• Work closely with Project Lead/Owner or Sponsor to drive strategic or major initiatives as part of the organization’s roadmap and strategy
• Participate in pre-project activities such as estimation of project efforts, preparation of high-level project plan with project timeline and resource requirements/staffing and organization of project team.
• Manage relationships across all departments, partners including external parties (vendor and/or outsource partners), defining requirements, agreeing terms, and ensuring delivery in accordance to agreed timeline
• Monitor and track progress of projects and stay on top of the projects to ensure smooth execution
• Analyse and highlight project risks and develop necessary risk mitigation plans.
• Analyse and highlight project dependencies to pre-empt project issues
• Maintain project issue register to keep close match of the project issues till their resolution.
• Develop, prepare, and deliver Management Information and reports regularly to support decision making
• Take accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks
• Maintain awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company
• Highlight any potential concerns /risks and proactively shares best risk management practices
• Main KPIs - Delivery of projects with agreed cost, scope, schedule, and outcome, and they are baselined and traceable

Job Requirements

• Bachelor’s Degree in Information Technology, Computer Science or equivalent with min. 7 years of experience in IT Project Management in the financial industry
• Experience in managing the entire software development practices, various development methodologies and implementation
• Experience in managing deployment of IT infrastructure, such as systems & networks and cybersecurity solutions
• Experiences in major IT infrastructure & cybersecurity system updates, upgrades, OS hardening and migrations
• Constantly keep abreast of latest technology changes to maintain deployment and operational efficiency
• In-depth knowledge on Project Management/Business Analysis
• Possess strong leadership, capable of managing stakeholders and maintaining relationships in large scale projects
• Strong team management skills, influencing skills and collaborative team player
• Possess strong and assertive verbal, written communication and presentation skills
• Strong delivery management experience, with proven track records in managing and steering projects towards smooth execution and on time delivery

• Work closely with project sponsor, cross-functional teams, and assigned project managers to develop the scope, deliverables, required resources, work plan, budget, and timing for new initiatives
• Able to work effectively with cross functional teams across regions, Vendors and able to deliver successfully
• Outstanding knowledge of change management principles and driving across the organization
• Serve as the main point of contact in all matters related to client concerns and needs
• Build and strengthen client relationships to achieve long-term partnerships
• Leads the planning, executing and implementation of multiple projects and roll outs.
• Project Governance: control on project scope, schedule, budget, risk & issues.
• Provides management with regular project updates, creates, and maintains trusting relationships, identifies, and manages project issues, identifies project risks early and assists by providing prudent and timely recommendations for risk response.
• Communicates effectively with sponsors, stakeholders, team members and partner vendors. Builds a close working relationship with clients/vendors to enhance the image of the T-Systems
• Creates and maintains project documentation charters, plans, schedules, status reports, change requests etc.
• Monitors and controls execution phase to ensure that projects are completed on time and meets all business and system requirements
• Lead, Plan, Coordinate, Motivate and Manage Project Resources/Project Team for successful delivery of projects

Requirements

• Bachelor's degree / master’s in computer science, business, or a related field.
• Possess 4 - 6 years of project Management and related experience.
• At least 2 cycles of end-to-end implementation experience
• Project Management Professional (PMP)/PRINCE 2 certification preferred.
• Proven ability to solve problems creatively.
• Strong familiarity with project management software tools, methodologies, and best practices and willingness to adapt to new technologies to run and manage projects effectively.
• Able to deliver and conduct meetings with C levels
• Ability to multitask and juggle several responsibilities simultaneously
• Strong written and verbal communication skills
• Excellent organizational skills and attention to detail
• SAP experience will be preferred

Responsibilities:

• IT infrastructure (Hardware and software), POS system installation and maintenance including remote troubleshooting.
• Liaising with third part vendors for new store infrastructure setup
• Updating the store systems if it is needed.
• Repairing and replacing equipment as necessary
• Provide Level 1 and Level 2 support and standby for the store operation.
• Conduct training new Supervisors in how to use all systems and how to handle minor technical issues.
• Prepare system manual guidebooks of all software systems and editing for any updates.
• Participate in UAT testing before GO-LIVE and release the new version.
• Update windows and security patches of store POS and laptop and ensure cybersecurity.
• Maintain store IT inventory list and update documentation on IT asset management.
• Other ad hoc duties as assigned by Manager.

Requirements:

• Diploma/Degree in Information Technology or equivalent
• At least 2 years’ working experience in the related field - preferably with retail sector.
• Good knowledge of Microsoft windows operating systems
• On-site support and resolution of all software and equipment issues
• Proven analytical and troubleshooting abilities.
• Excellent analytical, troubleshooting and communication skills.
• Microsoft MCSE or Cisco CCNA certified but not compulsory.
• Good understanding of Microsoft SQL server and scripts

Essential Responsibilities:

• Manage component repair team manpower, scope, budget, and technical execution across a variety of product lines with a focus on developing repairs, reviewing RSS/PCN packages, and dispositioning departure records
• Accountable for monitoring and communicating repair project status, business issues, and significant developments as appropriate within and outside the cross-functional team
• Work collaboratively with design, product support and other engineering teams along with shop productivity leaders to formulate technical solutions and strategies that align with short and long term business objectives
• Lead or support root cause/corrective action efforts in response to development and on-going process learnings
• Assure proper documentation of technical data generated for the team’s assigned projects and/or tasks consistent with Engineering, Quality and Services policies
• Lead and facilitate regular communication of technical and business information between organizations, within the work group and with senior business leaders.
• Ensure company compliance initiatives and training requirements are implemented within the sections.
• Conduct performance appraisals and participate in salary planning
• Promote professional growth through timely performance feedback and coaching
• Apply Lean principles for team operations and continuous improvement efforts
• In this role, you will gain or build: systems thinking and people leadership skills through the broader integration of design, materials science, manufacturing, and quality while delivering current and future repair technologies and business strategies

Qualifications/ Requirements:

• 10 years of experience in a design, product support or repair engineering role or in Aerospace Products
• Minimum Degree in engineering field from an accredited college or university
• Knowledge of FAA/ EASA regulation for repair Engineering
• Experience integrating engineering with shop business and technical objectives

Desired Characteristics:

• Humble: respectful, receptive, agile, eager to learn
• Transparent: shares critical information, speaks with candor, contributes constructively
• Focused: quick learner, strategically prioritizes work, committed
• Leadership ability: strong communicator, decision-maker, collaborative
• Problem solver: analytical-minded, challenges existing processes, critical thinker