Job scope :

a) Perform elementary IT work

b) Utilize Microsoft Office applications, including Word, Excel, and PowerPoint, for various tasks.

c) Monitor and make basic modifications to the company homepage as needed

d) Basic software testing

Requirements:

a) Diploma or Degree in Information Technology, Business, or a related field.

b) basic IT knowledge and ability to handle elementary tech tasks.

c) Proficient in Microsoft Office including Word, Excel and PowerPoint.

d) Good communication in English and problem-solving skills

Primary Objective(s) of Position

• Design, implement, and maintain the company's software applications to ensure that code is properly built, tested, and deployed.
• Support backend users for internally developed and external application system/tools.
• Act as the liaison between the department and end users to deliver high quality solutions.

Duties & Responsibilities

• Provide software development and enhancement using C#, and Microsoft Visual Basic for Application (VBA) for internally developed systems.
• Provide and support the analysis and maintenance of the Company's SAP system's (S/4 HANA) functional areas such as Material Management (MM), Sales and Distribution (SD), Transportation Module (TM), Finance and Controlling (FI/CO) modules.
• Participate in other system development, implement and improvement initiatives when assigned

Skills & Experience

• A Degree in Information Technology or equivalent
• Experience in software development, Microsoft SQL Server
• Prior experience in S/4 HANA and SAP Fiori will be a plus
• Meticulous with an eye for details
• Team player with the ability to present, good interpersonal and communication skills

Roles & Responsibilities

• Provide on-site support to all our offices in Singapore.
• Serve as point of contact for all inbound service requests from users.
• On-site support for desktop applications, emails, printers and other hardware and networking related issues.
• Track all support with work logs on all cases, close or escalate to second level/vendors and follow up until the problems are solved.
• Liaise with Vendors and System providers to perform troubleshooting, rectification and assistance in upgrading works on all systems installed in our offices.
• Source for products, evaluate, propose, install, implement and maintain new or existing office hardware and software.
• Ensure all endpoints are properly configured and secured with anti-virus protection and according to IT policies.
• Perform general preventative maintenance tasks on computers, laptops, printers and any other authorised peripheral equipment. Housekeeping of server room and equipment Racks.
• Provided simple application trainings to end-user as required.
• Implement and audit necessary controls and procedures to protect information according to IT policies.
• Provide operation support to system and network administrator and vendors.
• Assist Finance Managers on IT Asset Management processes.
• Provide assistance to Public Relations Manager on the management of websites and hosting services. (optional)
• Create and ensure network documentation and diagrams are up to date.
• To produce reports using Microsoft Word, Excel or PowerPoint for reporting purposes.
• Oversee IT Vendor performance and report to Management
• Office Security management

Requirements

• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma in Computer Science/Information Technology or equivalent.
• At least 2 year(s) of working experience in the related field is required for this position.(optional)
• Basic troubleshooting skills on Intranet and Internet, TCP/IP, DHCP, Windows and Mac OS, windows security is a must.
• Willing to travel between offices and to support business operations.
• Ability to manage IT projects is preferred.

Location: Ang Mo Kio

Job Description:

• Provide on-site Integrated Systems Management Service support
• Manage stakeholders in meetings
• Manage and ensure that the system(s) meet KPI or SLA
• Ensure adequate governance are in place to maintain compliance status and ensure the Systems adhere to applicable standards, policies and guidelines
• Prepare and support audit exercise
• Work with Authority to review policy change
• Prepare and maintain Project Security Management Plan. Conduct security review, constantly track, mitigate and patch security vulnerabilities to eliminate or minimise risk exposure and improve the cyber resiliency of the Systems
• Ensure asset inventory (comprising hardware, software, network equipment, etc.) are maintained and updated regularly
• Investigate and resolve issues pertaining to Systems or infrastructure
• Support the Integrated Logistics Support such as publication management, spare review management and competency management
• Maintain oversight and review the Obsolescence Management plan for all Systems
• Drive digital transformation in areas of Operational efficiency, Governance & Compliance and Cyber Security
• Manage Tech Refresh for Systems

Requirements:

• Degree in IT or a related subject with at least 5 years of working experience in managing IT infrastructure projects
• Experience in customer facing role / Vendor management role
• Experience in the following:

1. Windows Server OS, Linux OS in a virtual environment
2. Virtualisation and Hypervisors including Nutanix VPN, firewall appliance
3. Load balancers, network switches/routers
4. Network Monitoring (e.g. Solarwinds products)
5. Data Protection (e.g. Veritas)
6. Vulnerability Assessment (e.g. Nessus)
7. Identify and Access Management (e.g. CyberArk)

To Apply or find out more information on this role, please email us or send in your updated resume to: [email protected]

Shelly Tan Bee Leng (Reg. No. R2199458)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

An IT Project Manager, or IT Project Leader, is a professional who oversees the implementation of IT infrastructure and software within the organisation. Their main duties include project planning, resource allocation and project implementation that is in line with the organisation’s standards and policies.

• Ensuring that all projects are delivered on-time, within scope and within budget.
• Developing a detailed project plan to monitor and track progress
• Establish and maintain relationships with internal/external stakeholders and third parties/vendors.
• Define resource allocation, work scope and responsibilities of assignee, project phases/timeline
• Drive all project personnels to work on project based on planning, ensure project direction with solid progress and accomplish in targeted requirements
• Collect statuses from project personnels, regularly summarise the updates on project statuses and to-do actions to all stakeholders.
• Define problems encountered if any and decide the alternatives/work-around time to ensure the project is delivered on time and with quality. Report and escalate to management as needed.
• Assist in organizing, attending and minute-taking of project meetings
• Maintain code integrity and organization.
• Create and maintain comprehensive records of project documentations for future use.

*

Requirements

• Possess at least a Diploma/ Degree in IT or related field of study.
• Minimum 1 or more years of proven working experiences in the relevant field, delivering IT solutions, managing and executing of IT projects.
• Fluency in English (both written and spoken) is a must.
• Strong coordination and communication skills to manage project team activities with high-quality successful project delivery experiences
• Familiar with IT Project methodologies, tools and phases of project lifecycle
• Understanding and implementation of Security and Data Protection
• Proficiency in Microsoft applications, including Word, Excel, Powerpoint
• Knowledge and experience in the project of architecting /infrastructure on a public cloud platform is a plus.
• Detail-oriented and problem-solving aptitude.
• Ability to work under pressure and meet deadlines
• A team player who is independent, patient and adaptable.

IT SALES MANAGER

Key Duties & Responsibilities | About the Role

Reporting to the Director, you play a vital and rewarding role in the dynamic & growing sales team focusing in selling IT services & solutions to large SMEs & MNC customers. You are responsible for a full sales cycle, from hunting to developing and bringing deals to closure.

· Carrying out direct sales activities to acquire new customers (B2B) by calling & visiting prospective customers through given company’s client base &/or own contacts

· Build good rapport and expand business opportunities with existing customers

· Attending weekly sales meeting and provide updates in sales developments

· Submitting sales funnels via cloud software timely & achieving monthly/ quarterly sales target

· Work closely with technical folks and key technology business partners on given leads, partnership events and business opportunities

· Bringing quotations to a sales closure and meeting monthly/quarterly sales target

· Assist in identifying business opportunities in Gebiz & related portal and submission ITQ (Invitation-to-Quote) timely, from time-to-time when needed

· Target on vertical sectors and familiar with their business’ ‘needs’ and ‘wants’

· Identifying customers’ requirements, prioritizing initiatives and executing good action plan to achieve success in this role

Qualifications & Experience | About You

· At least 2 years of corporate sales experience in relevant industry

· Minimum diploma & above in IT/ Business/ Marketing or related field

· Strong sales or business development background with proven track record in enterprise solutions selling

· Good exposure in selling IT services &/ or solutions e.g. network/ system infra, network security/ managed services/ maintenance support services

· Equipped with good presentation and negotiation skills

· Competencies in building executive level relationships – abilities to reach to decision makers & strong influencers

· Independent, resourceful, good analytical and communication skills

· Strong sense of responsibility, hardworking, able to perform under pressure

· Having a valid driving license is an advantage – vehicle will be provided after confirmation

· Zero or less working experience candidates are most welcome – you will be considered in a junior position and training will be provided

This role will be involved with planning and execution of IT audit and related advisory work.

Responsibilities

• Perform audits and reviews of IT functions and key tasks (including Applications, Operating Systems, Databases, Networks, Infrastructure controls and security).
• Prepare comprehensive and well-written audit reports, working paper and other relevant documentation.
• Follow-up on the remediation status of IT audit issues.
• Assist in rolling-out of the company’s continuous auditing program through data analytics.
• Identify, design, and develop data analytics extract routines to support audit activities.
• Manage data extraction, processing and storage through data analytics routines, and generate output for visualization/analysis.
• Perform ad-hoc assignments (including IT consultancy, advisory reviews and investigations) when needed.

Requirements

• A good Degree in Information Technology, Business, Finance or related disciplines.
• Minimum 5 years of relevant working experience.
• Solid understanding of internal controls and corporate governance.
• Strong quantitative, analytical, data-intuition, and problem-solving skills, and proficiency in data analytics techniques.
• Proficient in Microsoft Office Suites.
• Willing and able to travel (20%-40%)
• Certified Information Systems Auditor (CISA), Certified Information Systems Security Professional (CISSP), Certified Public Accountant (CPA) and/or Project Management Professional (PMP) certification preferred, but not required.
• Hands-on experience on analytical and visualization tools (R, SAS, ACL, IDEA, QlikView, Tableau, SpotFire, etc.) and databases (Oracle, SQL, etc.).

City Developments Limited (CDL) is committed to fostering an inclusive culture that respects the diversity of its employees and stakeholders. As a signatory of the Employers Pledge for Fair Employment with TAFEP since 2008, CDL’s recruitment process adheres to strict guidelines on non-discrimination and fairness, regardless of gender, ethnicity, religion, or age.

Senior IT Support Executive

• Working hours: 8.30am to 6.00pm (Mon – Fri)
• Office location: Pandan Road [Company transport is provided from Clementi MRT (one way) ]
• Salary: $3500 – $4200

Responsibilities:

• Administer and configure infrastructure systems and applications (e.g. Active Directory Services, Data Centre, video conferencing, audio system, telephony, server storage, backup, etc.), network devices (Firewall, routers, VPN, internet proxy, wireless, etc.), desktop, mobile devices and other remote devices.
• Ensure systems are backed up automatically, recovery plans and disaster recovery plans and patches are carried out successfully and monitor the systems’ resources usage closely.
• Liaise with external vendors to ensure Service Level Agreements (SLA) are met.
• Draft and update technical documentation such as administration & user guides.
• Provide technical support to both Local and Overseas branches’ users over the LAN and WAN without compromising security.
• Source for products/solutions and vendors/suppliers for required projects.
• Provide L1/L2 support and participate as a team lead or member in projects.

Requirements:

• Diploma or Degree in Computer Science, Information Technology, OR/AND Certification in CCNA
• Minimum of one year of relevant experience
• Proficient in enterprise networking, including WAN, LAN, and VPN optimization implementation and support
• Skilled in administering Microsoft Server 2012 and later, Microsoft 365, and Google Suite products/services
• Familiar with internet architecture designs such as TCP/IP, DNS, DHCP, Proxy and Firewall
• Familiar with devices like Alcatel PABX, FortiGate Devices, Cisco and Unifi Wireless AP Controller
• Strong knowledge of CyberRisk and CyberSecurity; familiarity with PDPA is highly preferred
• Experience with Veeam, VMware, and UNIX/Linux is an added advantage
• Experience in API/Web Programming and Database Administration is an added advantage

Tan Jia Jun | REG No: R23112681
The Supreme HR Advisory Pte Ltd | EA No: 14C7279

The Company

We are seeking a highly skilled and experienced Technology Risk Management Consultant for a 9-month project with a leading global consulting firm. The ideal candidate will have experience with security control frameworks, large customer engagement platforms, and data warehousing. If you are passionate about problem-solving and have a strong background in regulatory compliance, this is the opportunity for you!

The Role

• Review and assess Software as a Service (SaaS) solutions, security control frameworks, and architecture/network/data flow diagrams.
• Evaluate and provide insights on large customer engagement marketing platforms such as Adobe Experience Platform, Braze, and Cheetah.
• Analyze and understand large data warehousing solutions and data lakes.
• Communicate effectively with stakeholders across all levels, influencing our client’s partners and ensuring effective collaboration.
• Stay up-to-date with industry standards and regulatory compliance requirements such as GDPR, ISO 27001, NIST 800-53, PCI DSS, SOC2, and more.
• Provide guidance on the unique regulatory and legal obligations related to information systems in APAC and China.

Your Profile

• Significant experience in the Technology or related field, including risk management.
• Expertise in SaaS solutions and security control frameworks.
• Familiarity with marketing platforms like Adobe Experience Platform, Braze, and/or Cheetah.
• Deep understanding of regulatory obligations in APAC and China.
• Strong knowledge of industry standards for information security and cloud computing.
• Relevant certifications (e.g., CISSP, CISM, CWSP, GCWN).
• Excellent communication and problem-solving skills.
• Willingness to travel up to 25% annually to engage with teams and stakeholders.

pply Today

Please send your resume, in WORD format only and quote reference number GO13115421, by clicking the apply button. Please note that only short-listed candidates will be contacted.

EA Licence No.: 07C5595 | Gabriela De Brito Lopes Prestes Oxby EA Registration no.: 1989404

Morgan McKinley is seeking an IT Security Engineer for a 12 month contract assignment with a possibility to extend or to go perm!

Key Responsibilities:

• Implement a security architecture blueprint ensuring cohesive interaction among applications, infrastructure, and operational security.
• Define processes, provisioning, and interfaces while providing actionable recommendations.
• Execute security vulnerability scanning activities (HCR/NVA/Pen Testing/SAST/DAST) and address identified findings.
• Manage access management and SIEM tools within the organization's environment.
• Facilitate external auditing processes.
• Ensure application-level and OS-level patching and operational housekeeping.
• Execute server and application hardening procedures.
• Uphold IM8 policy, conduct vulnerability assessments, and manage security incident detection and reporting.
• Oversee SSL certificate renewals and other operational security processes.

Qualifications:

• Minimum 2+ years of experience in IT Cyber Security domains, such as Identity Access Management, Security and Risk Management, Application and Network Security, and Vulnerability Management, along with a broad understanding of related areas.
• Proficiency in OS Administration (Linux/Windows).
• Hands-on experience with IBM Security Verify Access and IBM Qradar.
• Knowledge of Thales HSM, OpenSSL, and tools like Tenable Nessus and Burp Suite Enterprise.

Good to Have Skills (Optional):

• Familiarity with Singapore Government standards of security posture, including planning and executing SSAT, Security Compliance Check, and Security Vulnerability Scanning (DAST & SAST).
• Experience in working with security tools and environments.
• CISSP/CCSP/CCSK certification or equivalent is preferred.

Interested candidates may apply through the application system or send it to [email protected]. Shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Morgan Mckinley Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.morganmckinley.com/sg/privacy-policy. You acknowledge that you have read, understood, and agree with the Privacy Policy.


Morgan McKinley Pte Ltd
Koh Boon Sien
EA Licence No: 11C5502
EA Registration No. R1110345

Senior IT Support Executive

• Working hours: 8.30am to 6.00pm (Mon – Fri)
• Office location: Pandan Road [Company transport is provided from Clementi MRT (one way) ]
• Salary: $3500 – $4200

Responsibilities:

• Administer and configure infrastructure systems and applications (e.g. Active Directory Services, Data Centre, video conferencing, audio system, telephony, server storage, backup, etc.), network devices (Firewall, routers, VPN, internet proxy, wireless, etc.), desktop, mobile devices and other remote devices.
• Ensure systems are backed up automatically, recovery plans and disaster recovery plans and patches are carried out successfully and monitor the systems’ resources usage closely.
• Liaise with external vendors to ensure Service Level Agreements (SLA) are met.
• Draft and update technical documentation such as administration & user guides.
• Provide technical support to both Local and Overseas branches’ users over the LAN and WAN without compromising security.
• Source for products/solutions and vendors/suppliers for required projects.
• Provide L1/L2 support and participate as a team lead or member in projects.

Requirements:

• Diploma or Degree in Computer Science, Information Technology, OR/AND Certification in CCNA
• Minimum of one year of relevant experience
• Proficient in enterprise networking, including WAN, LAN, and VPN optimization implementation and support
• Skilled in administering Microsoft Server 2012 and later, Microsoft 365, and Google Suite products/services
• Familiar with internet architecture designs such as TCP/IP, DNS, DHCP, Proxy and Firewall
• Familiar with devices like Alcatel PABX, FortiGate Devices, Cisco and Unifi Wireless AP Controller
• Strong knowledge of CyberRisk and CyberSecurity; familiarity with PDPA is highly preferred
• Experience with Veeam, VMware, and UNIX/Linux is an added advantage
• Experience in API/Web Programming and Database Administration is an added advantage

Tan Jia Jun | REG No: R23112681
The Supreme HR Advisory Pte Ltd | EA No: 14C7279

Benefits:

• Basic salary up to 4.8k depending on experience
• Annual performance bonus (min 1 month)
• Annual increment
• Education sponsorship & fully paid external training
• Mobile reimbusement ($50/month)
• Dental claims ($250/year)
• AL starting from 15 days
• Fully covered GP medical fees
• Free company transportation from Clementi MRT

Work Week: 5 days

Location: Clementi

Key Responsibilities:

• Administer core system like Active Directory Services, Data Centre and server storage
• Manage communication tools like video conferencing, audio systems and telephony
• Configure and maintain network devices such as firewalls, routers, VPN and etc
• Ensure systems are backed up automatically and create disaster recovery plans
• Monitor system resources (CPU, storage) and apply patches
• Liaise with external vendors to ensure Service Level Agreements (SLA) are met
• Write and update user guides and administration manuals
• Provide technical support to both Local and Overseas (via LAN/WAN)
• Provide L1/L2 support in IT projects
• Other IT related duties

Requirements:

• Min Diploma in IT or Computer Science, or equivalent
• Familiar with internet architecture designs (TCP/IP, DNS, DHCP, Proxy, Firewall)
• Preferably with experience of Veeam, VMware, and UNIX/Linux
• Familiar with devices like Alcatel PABX, FortiGate Devices, Cisco and Unifi Wireless AP Controller would be advantageous
• Bilingual in English and Chinese to liaise with Chinese speaking overseas counterparts

Your recruiter for this job: Stella

WhatsApp me @ 8772 4117 for a prompt response to your enquiry!

Stella Aw Yong See Hui | R24121552

Recruit Now Singapore Pte Ltd | EA No: 21C0845

Responsibilities:

• Oversee daily front-of-house operations to ensure smooth and efficient service.
• Manage and train front-of-house staff, promoting a culture of teamwork and excellence.
• Develop and implement standard operating procedures to enhance guest satisfaction and operational efficiency.
• Monitor and analyze key performance indicators (KPIs) to assess operational success and identify areas for improvement.
• Collaborate with management to develop and execute marketing strategies to drive traffic.
• Ensure compliance with health and safety regulations, company policies, and industry standards.
• Train and mentor staff on safety protocols and best practices, fostering a safety-first culture.
• Conduct regular safety training and drills to ensure staff preparedness for emergencies.
• Address and investigate safety incidents or concerns, implementing preventive measures as needed.
• Handle guest feedback and resolve any issues promptly to maintain high service standards.
• Conduct regular inspections of front-of-house areas to ensure cleanliness and organization.
• Manage inventory and supplies, coordinating with vendors as needed.
• Lead staff meetings to communicate goals, share updates, and foster team engagement.

Requirements:

• At least two (2) years of working experience in the related field and in similar capacity
• Thorough understanding of all occupational health & safety issues
• Flexible and energetic
• Excellent communicator, team player and with leadership qualities
• Passion for food, customer-service & result oriented

* 5-day work week

• Position: IT Admin
• Working days: 5 days + Alternate Saturday (full day)
• Working hour: 8:30am - 6pm
• Salary: $1900 - $2500 (salary details check comment)
• Office Location: Near Ubi / MacPherson MRT

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Description

• Work closely with management to achieve task/projects
• Plan and manage the schedule for operations to fulfil projects timelines and requirements
• Respond to customers and plan operations to service past projects.
• Monitor operations manhours.
• Proper documentation for job filing and input information into sever
• Perform department administrative and operational tasks
• Undertake any other ad-hoc projects/duties assigned

IT Architecture, Senior Specialist - Order to Cash - eCommerce

Join our innovative IT team at the forefront of delivering cutting-edge eCommerce solutions. As an OTC eCommerce Architecture, you will have the opportunity to propose innovative solutions and enable new organizational capabilities. You will be part of a team that values collaboration and productivity, and you will play a crucial role in supporting our Animal Health eCommerce Product. If you are a hands-on specialist with a strong knowledge of eCommerce and a passion for driving developments in SAP Commerce Cloud implementations, we invite you to apply.

Responsibilities

• Collaborate with the Global Business Process Lead on eCommerce, commercial stakeholders, and stream leads to ensure appropriate integration of eCommerce processes across the organization.
• Deliver architectural directions for key strategic initiatives to the Order to Cash IT Portfolio priorities.
• Drive realization of the Roadmap for Business process integration and emerging business needs
• Provide technical consultation to support the development of eCommerce Cloud and manage daily operations within the eCommerce Product Team.
• Define and implement integrations to systems and solutions that meet business requirements.
• Work primarily on SAP Commerce Cloud technical settings and configurations, rollout approach, and execute implementations.
• Architect custom extensions, create and handle products and product variants, and implement language and currency management.
• Translate business requirements into Commerce Cloud technical settings.
• Ensuring that product roadmap and architectural standards optimally align with business objectives.
• Foster the agile mindset for the rapid evaluation and evolution of technology products that leverage digital technologies.

Qualifications

Required

• Bachelor of Art or Bachelor of Science
• Minimum 5 years as a SAP Commerce Cloud/Hybris professional with experience in e-Commerce, Content Management & Migrations, Supply Chain applications implementations.
• 1 to 2 full life cycle implementations using SAP Commerce/Hybris.
• Experience with implementing SAP Commerce/Hybris eCommerce modules: cart, personalization, catalog, promotions, checkout, order management and customer service and its integration with other applications, like SAP and CRM solutions.
• Previous experience working with SAP Commerce/Hybris cockpits PCM, WCMS, HMC, Impex, and SAP Commerce/Hybris accelerators.
• Expertise in integrations to other applications like Payment, Taxing, Shipping, and other social and analytics applications solutions.
• Excellent communication skills, written and verbal.

Preferred

• Hands on experience in SAP Sales & Distribution Order management configuration
• Pharma/Global experience.
• Exposure to headless eCommerce solutions.
• Experience in J2EE.
• Understanding on Deployment and architecture of enterprise applications using SAP Cloud services or any Hosting providers like AWS, Azure.
• Prior experience in delivering Agile methodologies.

Our client is a renowned global real estate player with a rich history and diverse business segments encompassing residential properties, commercial properties, hospitality, and serviced apartments, with operations worldwide.

They are looking to hire an IT Audit lead to complement their team based in Singapore. The role involves planning, executing, and reporting on IT audits, reviews, and advisory work, leveraging data analytics to identify control gaps and improve internal controls, with additional ad-hoc IT consultancy and investigative responsibilities.

They are keen to speak to experienced IT auditors who have a solid understanding of internal controls and corporate governance, strong analytical, problem-solving, and data intuition skills, and are proficient in data analytics techniques.

Certifications such as CISA, CISSP, CPA, and PMP are preferred. Experience with analytical/visualization tools such as R, SAS, ACL, Tableau; and databases such as Oracle, SQL is desirable.

If you are interested in the above opportunities, we look forward to your resume in discretion at James Yalung - [email protected], together with a Linkedin invitation to connect http://linkedin.com/in/jamesyalung

We are seeking a self-driven and independent Business Transformation Manager/Senior Manager for one of our shipping clients. This role will lead the design and continuous improvement of business processes to drive operational efficiency, enhance performance, and reduce costs, focusing on Strategy, Systems, and Projects. The ideal candidate should have at least 8 years of relevant experience in shipping, with a preference for experience in operations and Marine Operations Systems product design.

Key Responsibilities:

· Business Process Design & Enhancement: Spearhead the creation and ongoing refinement of business processes to improve operational efficiency, optimize performance, and minimize costs. This includes drafting standard operating procedures (SOPs) and developing visual process flow diagrams.

· Identifying & Addressing Process Gaps: Proactively assess workflows across headquarters and agencies to uncover inefficiencies and gaps, then implement effective solutions to streamline and improve operations.

· Optimization & Automation of Processes: Actively seek opportunities to enhance processes and integrate automation for critical operational tasks, reducing reliance on manual work and boosting productivity across the board.

· IT System Support & Coordination: Manage the operational support for systems, work closely with IT teams and third-party vendors to define requirements, conduct testing, and ensure the timely delivery of system upgrades or new functionalities.

· Performance Tracking & Reporting: Own the creation and distribution of performance reports, focusing on key metrics. Identify areas for improvement and collaborate with teams to implement corrective measures.

· Agility & Change Initiatives: Contribute to the consolidation and implementation of agility programs within the division to drive greater responsiveness and flexibility in operations.

· Project Management Support: Lead and support various cross-departmental projects, ensuring smooth and efficient project execution.

· Additional Duties as Required: Take on other tasks as needed to support the evolving priorities of the division and contribute to organizational growth.

· Strategic Process Alignment: Ensure all processes are aligned with the company's long-term strategy and business objectives, helping drive overall success.

· Managing Change: Lead the adoption of new tools, processes, and technologies across departments, guiding teams through the transition and ensuring successful implementation.

· Process Evaluation & Optimization: Develop and track key performance indicators (KPIs) to measure the effectiveness of processes and ensure they are continuously improved.

· Stakeholder Engagement: Foster strong working relationships with key stakeholders to ensure that processes meet their expectations and align with business needs.

Qualifications:

· Bachelor’s degree, preferably in Maritime Studies, Information Technology, or a related field.

· At least 8 years of experience in shipping, ideally within operational functions. Experience in Marine Operations Systems product design is a plus.

· Familiarity with business process management, automation initiatives, and big data tools such as Power BI or Tableau.

· A self-motivated and adaptable individual with a strong analytical mindset and a keen eye for detail.

· Strong written and verbal communication abilities, along with the capacity to engage effectively with diverse stakeholders.

· Capable of leading discussions and influencing key stakeholders to drive successful outcomes.

· Proven ability to manage multiple priorities and meet deadlines in a fast-paced environment.

· Proactive to anticipate and address potential process issues.

· Able to work independently with minimal supervision.

To apply, please send your CV to [email protected] .

We regret that only shortlisted candidates will be notified. Thank you for your understanding!

Employer: Grace Orchard School

Grace Orchard School caters to students who have been diagnosed with Mild Intellectual Disability (MID) and those with Mild Autism Spectrum Disorders (ASD). The school is specifically for students ranging from 7-18 years old who have Intellectual Quotient (IQ) which falls within the range of 50-70. The school is a non profit organisation under the Presbyterian Community Services. The Manager / Senior Manager (Admin and Finance) reports directly to the Vice Principal (Administration). The job holder will assist the school management in the administration and finance requirements of the school. You will lead and supervise a team of between 4 to 6 executives and corporate support staff to uphold service excellence and work in close collaboration with the teaching and allied professional staff to achieve the desired school strategic outcomes. We are looking for a resilient and motivated person who likes to operate independently with suitable guidance to make a difference in the special education landscape.

Job Description

Manage and lead the areas of administration and finance for the school to ensure the smooth administration and financial prudence, compliance and optimisation.

Responsibilities

You will support the school leaders and management in the following areas:

• Lead and manage the administration of the school, ensuring efficient and optimised office processes ensuring good corporate governance and business continuity.
• Plan, allocate and procure resources to ensure optimisation, enhancing with digital and other technologies, promoting a culture of service excellence and growth.
• Review and update manuals and other materials describing procedures and standards for the administration and the finance functions.
• Manage and ensure timely renewal of the contracts and licenses of the school.
• Oversee the administration of the Financial Assistance Scheme for students in consultation with the school management and senior social worker.
• Oversee the administration of the Student Admission process in consultation with the school leaders and management.
• Lead and manage the accounting/finance function, ensuring the completeness, accuracy and integrity of accounting records.
• Prepare financial statements according to applicable accounting standards and analyse financial results.
• Ensure proper use of funds based on the specified purposes of each fund.
• Review and update finance/procurement policies and processes, ensuring effectiveness and efficiency of work processes and adequacy of internal controls.
• Oversee and manage the budgeting process including the review of departmental budget submissions and consolidation of the overall budget.
• Ensure timely submission of reports to relevant government agencies e.g., MOE and IRAS.
• Co-ordinate and liaise with external auditor on the annual financial audit.
• Communicate to and advise staff on financial and procurement matters.
• Advise and assist School Leaders in financial management and provide support in financial update to the School Management Committee.
• Reasonable tasks as requested by school leaders.

Requirement

• Experience in general administration and finance.
• Relevant Degree in Accountancy, ACCA or equivalent
• Good leadership, organisation abilities, interpersonal and communications skills.

Business Development Manager

Working Days: 5.5 Days

Working Hours: 9am - 6pm

Salary: $4500 to $5000

Location: Jalan Besar

Responsibilities:

Business Development

• Prepare Estimated P&L and submit on 1st and 15th on each month.
• Prepare Manpower Costing Charts (MCCs) for all departments and make sound improvements in the utilization of manpower at individual outlets and spot salary discrepancies.
• Prepare analysis reports for CF Department.
• Conduct interview for outlet staffs.
• Upkeep TMS & SAP.
• Submit application for delivery platform.
• Identifying ways to improve sales by redeploying or changing manpower hours.
• Keep track of daily sales and coordinate with Department/Section Heads to ensure the sales target is met.
• Reassess the CF sales target monthly and adjust it according to outlet demand and potential.
• Assume Admin Coordinator (AC) duties when the AC is not present.

Operation

• Resolve all outlets issues such as maintenance, IT equipment etc.
• Coordinate with Department/Section Heads or Outlet Cooks to ensure issues (mainly operations such as Hygiene) raised by HQ are resolved.
• Make sure outlet staff follow Standard Operating Procedures (SOP).
• Review, amend and create new SOP when needed.
• Create recipe costing with Department/Section Heads or Outlet Cooks.
• Prepare duty rooster for respective Department/Section if needed.
• Help with the redeployment of manpower in emergency situations.
• Calculate Monthly Roving Cost every month and submit to Accounts Department.

Requirements:

• Diploma in F&B related subject. Candidates with the F&B industry.
• Willing to work 5.5-day week
• Willing to develop a career in F&B industry
• You will be required to travel to outlets for this position

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

Company’s Profile
Julian Grey’s client is a solution provider for security and enterprise applications.

Responsibilities

• Accomplishes strategic objectives by overseeing multiple project activities
• Manage project delivery life-cycle within scope, schedule and budget using sound Project Management processes and standards
• Responsible for end-to-end project management covering requirements gathering and analysis, design, systems / software development, construction, delivery, integration, systems / data migration, testing, commissioning and maintenance services
• Map out the overall project management plan and ensure that the roles and responsibilities, objectives, commitment, deliverables, schedule, critical path and risks are clearly defined and communicated to team members and customers
• Manage project budget and costs with the objective to maximize revenue and margin achievements
• Establish a risk management plan for a structured approach to identify and review potential risks and mitigation actions
• Proactively manage changes in project delivery with proper impact analysis, resolutions and contingencies plan.
• Build a high performance delivery team, and provide effective leadership to the team members
• Maintain a pro-active and responsive relationship with all stakeholders, both internal management and customers, to provide regular and accurate progress updates, problem reporting, escalation and resolution processes
• Participate in pre-sales activities & work with solution team to develop the Request for Proposals (RFP)

Requirements

• Possess at least 3 years' experience in IT project management and have experience with handling government IT projects
• CITPM / PMP certified
• Strong interpersonal and communication skills. Able to provide excellent customer service and ensuring customer satisfaction
• Good team player and willing to work across multiple teams and functions
• Meticulous & goal-oriented to ensure project timelines are adhered to & project goals are met

Follow us for more updates, interview tips!
https://www.instagram.com/juliangreygroup/
https://www.linkedin.com/company/juliangreygroup/
https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Please WA Jian Wei @ 87389860
Shortlisted candidates will be notified

Quek Jian Wei
Reg No. R22110928
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

• Handle day-to-day operation
• Meet account SLA deliverables and reporting
• Manage customer escalation
• Manage operation team, operation cost and drive cost saving
• Manage partners
• Redefine current process to improve efficiency
• Daily/Weekly/ Monthly Reporting
• Work with Service desk team on reporting and SLA
• Define and work to continuously improve the operational ecosystem supporting the accounts
• Coordinate with internal teams to ensure contractual service level agreements (SLAs) are met for all allocated accounts
• Oversee infrastructure upgrades, modifications and deployments with customer impact
• Manage all operations and delivery related conversations with the customer
• Work with internal teams to develop problem management framework and service improvement plans
• Act as a primary contact for customer queries and issues and put in place preventive actions to ensure customer commitments are met, and escalations are pre-empted
• Look end to end across service delivery management processes, as well as upstream and downstream processes
• Identify opportunities to streamline, track, eliminate duplication, automate or improve the as-is status
• Lead action planning to tangibly improve the above
• Supporting the leadership team as a compliance/audit point of contact – including and not limited to audit engagements

Job Requirements:

• Degree / Diploma holder
• At least 4 to 5yrs of relevant experience
• 5 days work (9am to 6.30pm) at Raffles Place
• Bank working environment
• Salary up to $8000

Interested applicants please send in your MS Word resume. Shortlisted candidates will be contacted very soon. Thank you.

Job Description:

· Coordinate with vendors on IT equipment installations, service, maintenance and repairs;

· Maintain IT equipment asset movement

· Provide IT assistance and user training;

· Strictly adhere and preserve confidentiality of all IT information;

· Complies with companywide policies and procedures.

· Assist in the development of standard operating procedures and policies.

· Perform basic software, portals and application support such as user accounts administration, application updates and upgrades and user training and guides on how to use.

· Provides first line support for IT needs on events, trainings and troubleshooting and technical support.

· Manages IT and Helpdesk email for urgent requests for support

· Any other responsibilities as assigned by Head of Department.

Requirements:

· Diploma or Bachelor's degree in Information Technology, Computer Science, or a related field.

· Minimum of 1 year of relevant experience in IT support or a similar role.

· Basic knowledge of IT equipment, troubleshooting, and user support.

· Familiarity with IT asset management and vendor coordination is a plus.

· Fresh graduates with a strong interest in IT support are welcome to apply.

• Career Growth
• Attractive Compensation and Benefits

About Our Client

Our client is a leading provider of comprehensive cybersecurity solutions, specializing in the protection of personal computers and IT infrastructures. They offer advanced endpoint security, encryption, secure authentication, and network protection services, helping businesses safeguard sensitive data and defend against cyber threats.

Job Description

• Provide 1st level on-site support for end-user operations, troubleshooting complex technical issues in a fast-paced business environment, and offering 24x7 on-call support as needed.
• Administer, support, and maintain VMware vSphere and VMware Horizon VDI environments, including daily tasks like upgrades, patches, security configurations, and fine-tuning performance.
• Assess risks related to virtual machines and VMware environments, perform contingency planning, and recommend related hardware, software, and services to ensure optimal system performance.
• Collaborate with external parties for problem resolution, maintain technical documentation, and create regular maintenance and incident reports to ensure smooth operations and compliance.
• Lead post-delivery support for client applications (e.g., Workspace ONE, Zimperium, OnTalk), manage inventory, and oversee preventive maintenance schedules and special projects as required.

The Successful Applicant

• Minimum 2 years of working experiences supporting enterprise desktop environment and good technical expertise in VMWare VSphere and VMWare Horizon VDI.
• Hands-on with technology and a strong interest in exploring new technologies, with expertise in VMware vSphere and VMware Horizon VDI.
• Exceptional customer focus, professional acumen, strong communication skills, and experience in managing vendor relationships, negotiations, and conflict resolution.
• Skilled in ITIL practices, quality escalation management, exception handling, and ensuring SLA compliance, while also managing costs and contract renewals.
• A reliable team player with a proactive attitude, capable of working independently, and experienced in supporting enterprise virtualized environments, with knowledge of Windows, Linux, and backup/recovery applications.

What's on Offer

• Competitive Salary: Attractive compensation package
• Growth Opportunities: Professional development and career advancement in a fast-paced environment

Contact

Eleen Chong (Lic No: R1982403 / EA no: 18S9099)

Quote job ref

JN-112024-6584310

Phone number

+6564169862

Michael Page International Pte Ltd | Registration No. 199804751N

IT Incident Management Lead
Posted by Sheralynn Tjioe, Technology Recruitment at Kerry Consulting
Email: [email protected]

Client Overview:
Our client is a prominent and stable player in the financial sector.

Role Summary:
We are seeking an IT Incident Management Lead to join the IT Service Management (ITSM) team. This role is essential for ensuring that ITIL processes are effectively implemented and optimized, providing technology teams with a robust framework for delivering high-quality IT services.

The IT Incident Management Lead will focus on identifying, analyzing, and addressing the root causes of significant incidents and recurring IT issues, ensuring long-term stability in the IT environment while minimizing disruptions and enhancing system performance.

Key Responsibilities:

• Proactively identify potential problems through the analysis of incident trends and service data.
• Lead root cause analysis (RCA) efforts for major and recurring incidents to prevent future occurrences.
• Thoroughly document RCA outcomes, addressing all contributing factors and systemic issues.
• Clearly present root cause analyses, action plans, and resolutions to both technical and non-technical audiences.
• Communicate findings and updates effectively to enhance service reliability.
• Maintain and enhance the problem management process in alignment with ITIL best practices.
• Monitor and track known errors to ensure timely resolution, minimizing operational impact.
• Work collaboratively with incident and change management teams to update or retire known errors as fixes are implemented.
• Share known errors and workarounds to improve incident resolution efficiency.
• Identify risks that could lead to disruptions and proactively mitigate them through effective problem management.
• Track and report problem management-related key performance indicators (KPIs) in a timely manner.

Qualifications:

• At least 5 years of experience managing problem investigations in a complex technological environment that supports real-time transactions.
• ITIL v3/v4 Foundation Certification is required; advanced ITIL certifications are preferred.
• Relevant technology certifications (e.g., AWS, Azure, Cisco) are advantageous.
• Exceptional communication and writing skills, with the ability to clearly explain complex concepts.
• Strong understanding of IT infrastructure components (servers, databases, networking) and their interdependencies.
• Proven experience in conducting complex root cause analyses and resolving incidents in multi-vendor and multi-platform settings.
• Familiarity with monitoring and alerting tools (e.g., ELK, SolarWinds).
• Self-driven and capable of working independently.
• Strong problem-solving skills, with the ability to analyze intricate technical issues and perform effective root cause analysis.

How to Apply:
For a confidential discussion about your next technology opportunity, please submit your resume (in MS Word format) to Sheralynn Tjioe at [email protected], referencing the job title. Only shortlisted candidates will be contacted.

Registration No.: R1878306 License No.: 16S8060

Job Description:

• Configure physical network devices during capacity buildouts
• Set up automated monitoring of physical network devices
• Set up automated alerting based on monitoring for physical network devices
• Write automation scripts to safely update the configuration of physical network devices
• Cut tickets to Data Centre operations for a variety of tasks: check cable, replace a line card, replace a faulty device, decommission a device, etc
• Update the firmware (operating system) of physical network devices
• Maintain the logical access security for physical network devices
• Responds to live site incidents involving physical network devices
• Provide evidence to auditors on the logical security of physical network devices

Requirements:

• Diploma in Computer Science/Engineering or equivalent
• Preferably 3 years or more relevant IT Implementation and maintenance support experience
• Preferably 3 years or more of Networking Engineering experience working with Layer 2 protocols, Layer 3 networking with IP, as well as routing protocols such as OSPF/IS-IS, BGP, and MPLS
• Experience troubleshooting across a variety of networking platforms including, but not limited to, Cisco, Dell, Palo Alto, Fortigate and Arista
• Strong scripting skills (Python, PowerShell and C# are preferred, but not a strict requirement) for automating day-to-day tasks are a strong plus

(EA Reg No: 20C0312)

Please email a copy of your detailed resume to [email protected] for immediate processing.

Only shortlisted candidates will be notified.