Position Summary:
We are seeking a dedicated and customer-focused Service Desk Agent to provide 1st Level IT Support to users. The role involves managing incidents and queries via phone and remote-control tools, ensuring professional and timely resolutions.

Key Responsibilities:

• Deliver First Call Resolution (FCR) technical support via phone and email, responding promptly to calls and queries.
• Perform initial troubleshooting of reported incidents and escalate unresolved issues to 2nd level support as per guidelines.
• Provide regular updates to customers on the status of their issues, ensuring adherence to Service Level Agreements (SLAs).
• Maintain ownership of reported cases, following up until closure and documenting accurate, complete details.
• Manage customer expectations effectively and notify the Team Lead of any unusual surges in specific types of calls.
• Classify and prioritize incidents, tracking resolution progress and providing follow-up updates.

Ideal Candidate Should Have:

• Strong communication and interpersonal skills.
• A proactive and solution-oriented approach to problem-solving.
• Basic technical knowledge of IT systems and troubleshooting methods.
• The ability to work effectively under pressure and manage multiple priorities.

Job Title: Senior Consultant, IT PMO Support (JP Speaking)

About Us:
From business process re-engineering to global business expansion for Japanese corporations, Abeam Consulting has served our clients through more than 40 years of growth. With our vision of being the No. 1 global consulting firm from Asia, ABeam Consulting helps our clients take on the challenge of business transformation. With 4,400 consultants in Japan, and 3,100 in overseas offices concentrated in Asia, our 7,500 consultants and global alliance partners provide truly comprehensive services.


Responsibilities:

• Provide PMO support for the core banking system project for our financial services client.
• Formulate and execute communication-related rules and mechanisms to ensure effective collaboration between the Japan headquarters and the Singapore branch.
• Define and implement reporting standards and methods for tracking project progress and deliverables.
• Create and manage task management frameworks, including the master schedule and Work Breakdown Structure (WBS).
• Oversee issue, risk, and To-Do management to ensure timely resolution and follow-up.

Requirements:

• Min. Bachelor’s Degree in IT or any relevant field.
• Min. of 8 years of relevant working experience in IT PMO support.
• Experience working in the IT department at a Japanese bank.
• Proven experience as a communication hub between Japan headquarters and non-Japan branches (e.g., Singapore or other regions).
• Possess strong business communication skills in both English and Japanese languages (to liaise with Japanese speaking stakeholders and clients).
• Team-oriented with the ability to handle conflicts and negotiation scenarios.

Why Join Us
At ABeam Consulting, we place a strong emphasis on collaboration, and helping our employees grow and develop their skills, offering a supportive and empowering work environment. With a presence in multiple countries and a diverse range of clients, Abeam Consulting offers an exciting and dynamic workplace for individuals looking to build a career in consulting. Abeam Consulting has also recently joined SAP’s regional strategic partner initiative as their first regional partner in the region and has also been recognized by UiPath as a Diamond Partner in providing RPA solutions. With such accolades, we aim to continue driving enterprise and digital transformation initiatives in order to transform the way people work and communicate in the digital age. In addition, our industry team is working tirelessly in order to bring more solutions to the banking and finance sector.

We regret only shortlisted candidates will be notified.

IT Business Partner Responsibilities:

• Manage the duty roster of staff supporting the IT needs of the department cluster, ensuring timely and effective service delivery.
• Ensure service requests are appropriately followed up on and resolved by the relevant service teams.
• Proactively engage with business users to address issues, gather feedback, and escalate matters as needed to ensure prompt resolution.
• Collaborate with the Central IT team and Subject Matter Experts (SMEs) to provide expert guidance on IT policies, operations, compliance, and other related topics.
• Lead the resolution of critical incidents affecting IT service delivery, driving prompt actions to restore services and minimize disruptions.
• Set priorities for IT operations, support activities, initiatives, and incident resolution, ensuring alignment with business needs.
• Continuously assess and streamline processes to improve operational efficiency and enhance user experience.
• Monitor the performance of the NUS IT team and vendors, tracking KPIs and service level agreements (SLAs).
• Ensure compliance with regulatory and organizational policies regarding infrastructure systems, platforms, data, and databases.
• Contribute to IT operations and support strategy planning, advising on best practices and future needs.
• Lead and manage the audit response process, ensuring timely closure of audit findings and implementing corrective actions as necessary.

Qualifications:

1. University degree in Computer Science, Information Systems, Computer Engineering, or a related discipline.
2. 8+ years of hands-on IT experience, with a focus on systems administration, virtualization, network and firewall management, web server technologies, and security operations.
3. 3+ years of experience providing infrastructure solutions, with a proven ability to deliver successful projects.
4. Strong knowledge of operational and security frameworks, with hands-on expertise in best practices like ITIL and ISO 27001.
5. Proficient technical experience in one or more of the following:Linux/Windows operating system administration
   Microsoft Windows Clustering and Active Directory
   Security and operational tools such as HCL BigFix, Trend Micro Vision One, and Splunk
   VMware virtualization, public cloud platforms (Azure, AWS)
6. Strong analytical skills with keen attention to detail, able to dig into complex issues and find solutions.
7. Demonstrated problem-solving abilities and the ability to think critically under pressure.

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd

Working Location: Tuas / Jurong / Changi
Working Days : 5 Days ( Mon- Fri)
Working Hours: 8am-5pm
Salary Range: $2,600 - $2,800

Position Responsibilities and Functions

• Provide first/second level contact and problem resolution for customer issues.
• Work with Third Party Vendors to remediate complex AV issues as needed.
• Provide timely communication on issue status and resolution.
• Maintain ticket updates for all reported incidents.
• Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
• Should have basic knowledge of Mac operating system, to support Apple pc users.
• Install, upgrade, support and troubleshoot for printers, computer hardware.
• Performs general preventative maintenance tasks on computers, laptops, printers.
• Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
• Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
• This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.

Qualifications and Skills

• Bachelor Degree or equivalent in Computer Science or related field.
• CompTIA A+, Microsoft Certified Professional (MCP) or better.
• 1-2 years’ experience in Windows Desktop support.
• Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.
• Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.
• Proven analytical, troubleshooting and problem solving skills.

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

A Day in the Life

• Provide level 1 helpdesk support to all PC & MAC users
• Ensure smooth on-boarding and off-boarding of end-users
• Facilitate repair process for IT Hardware
• Perform PC build and software installations
• Migration of user’s data, software, or computer
• To escalate specific requests or issues to next level for immediate attention and resolutions
• Support Project implementations, as when required
• Maintain proper IT documentation

What We are Looking For

• Diploma in Information Technology/Computer Science
• Minimum 1-2 years of relevant experience
• Previous working experience in helpdesk environment is a plus
• Basic knowledge of Office & Windows applications, and hardware troubleshooting
• Able to work beyond normal working hours (upgrade/maintenance, urgent technical issue) and support on weekend when urgent duty arise
• Good working attitude and team player

Responsibilities：

• Prepare sales quotations and receive sales orders.
• Prepare delivery order, invoice and other relevant documents.
• Liaise with suppliers/customers on delivery and stocks inventory / entries.
• Provide support, including procedural documentation and relevant report.
• Install and configure computer hardware, software, systems, networks, printers and scanners.
• Assist and/ or guide client through a series of actions, to help setup systems or resolve issues.
• Establish good working relationships with customers and other professionals.
• Any ad-hoc assigned as instructed by manager.

Requirements:

• Positive attitude & independent.
• Experience and knowledge in office system furniture or commercial carpet or interior design.
• Good contacts with interior Designer & Architect.
• Possess good interpersonal skills.
• At least 1 year of working experience in the related field is required.
• Preferably Entry Level specialized in Sales – Corporate or equivalent.

IT Business Analyst (Logistics) will help design, develop and deliver high quality products and/or systems that exceed customers’ expectations.
• Support IT Software System, largely in SAP.

• Analyse new requirements
• Preference given to candidates with a few year’s experience in logistics especially SAP Procurement

• Will consider to be groomed into Junior Project Manager for the right attitude person.

Interested candidates please send in an updated Word CV with a recent photograph attached to
[email protected]
EA License: 10C3108
EA Registration No: R1106538

Our client is a local company, one of the leading Environmental Services provider. They are looking for a IT Executive to assist their team for the next phase of their business. They are located in West.

Duties of IT Executive:

• Provide support for on-site and remote end-users to resolve IT-related issues, including hardware, software, and network troubleshooting on notebooks, desktops, and related peripherals.
• Conduct installations, system migrations, and problem-solving for various systems.
• Troubleshoot desktop-related issues effectively.
• Maintain and support servers, databases, and IT infrastructure, including performing configuration upgrades.

Requirements:

• Minimum 1 year IT back end support experience
• Minimum ITE/Diploma in Information Technology
• Comfortable to work in fast-paced environment

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

Email address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682
EA Reg. No. R24124884 (Tham Wei Sik)

Job Responsibilities:

• Provide user assistance and support.
• Install, set up, and maintain desktop operating systems and software applications.
• Perform basic administration of Windows Server (2012/2016/2019).
• Manage basic administrative tasks in Microsoft 365.

Requirements:

• Basic networking skills
• Good communication skills
• Able to work independently and as a team
• Experience with Window Desktop OS
• Basic experience with Window Server OS
• Basic experience with Microsoft 365

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).
Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Nyon Hock Sen
EA Personnel Reg No: R24124070

The Senior Director IT is responsible for establishing and maintaining the information security program to ensure that information assets and associated technology, applications, systems, infrastructure and processes are adequately protected in the digital ecosystem in which we operate. The individual is responsible for identifying, evaluating and reporting on legal and regulatory, compliance, IT and cybersecurity risk to information assets, while supporting and advancing business objectives.

Description

Establish Governance and Build Knowledge

• Facilitate an information security governance structure through the implementation of a hierarchical governance program, including the formation of an information security steering committee or advisory board.
• Provide regular reporting on the current status of the information security program to enterprise risk teams and senior business leaders
• Work with the vendor management office to ensure that information security requirements are included in contracts by liaising with vendor management and procurement organizations.
• Create and manage a targeted information security awareness training program for all employees, contractors and approved system users, and establish metrics to measure the effectiveness of this security training program for the different audiences.
• Understand and interact with related disciplines through committees to ensure the consistent application of policies and standards across all technology projects, systems and services, including privacy, risk management, compliance and business continuity management.
• Provide clear risk mitigating directives for projects with components in IT, including the mandatory application of controls.

Develop the Frameworks

• Develop and enhance an up-to-date information security management framework based on one of the following: International Organization for Standardization (ISO) 2700X, ITIL, ENISA, ISA-62443, COBIT/Risk IT and National Institute of Standards and Technology (NIST) Cybersecurity Framework.
• Create and manage a unified and flexible control framework to integrate and normalize the wide variety and ever-changing requirements resulting from global laws, standards and regulations.
• Develop and maintain a document framework of continuously up-to-date information security policies, standards and guidelines. Oversee the approval and publication of these information security policies and practices.
• Create a framework for roles and responsibilities with regard to information ownership, classification, accountability and protection of information assets.
• Facilitate a metrics and reporting framework to measure the efficiency and effectiveness of the program, facilitate appropriate resource allocation, and increase the maturity of the information security, and review it with stakeholders at the executive and board levels.

Architecture/Engineering Support

• Work with IT staff to ensure that security is factored into the evaluation, selection, installation and configuration of hardware, applications and software.
• Recommend and coordinate the implementation of technical controls to support and enforce defined security policies.
• Research, evaluate, design, test, recommend or plan the implementation of new or updated information security hardware or software, and analyze its impact on the existing environment; provide technical and managerial expertise for the administration of security tools.
• Work with the enterprise architecture team to ensure that there is a convergence of business, technical and security requirements; liaise with IT management to align existing technical installed base and skills with future architectural requirements.

Operational Execution

• Coordinate, measure and report on the technical aspects of security management.
• Manage outsourced vendors that provide information security functions for compliance with contracted service-level agreements.
• Manage and coordinate operational components of incident management, including detection, response and reporting.
• Maintain a knowledgebase comprising a technical reference library, security advisories and alerts, information on security trends and practices, and laws and regulations.
• Manage the day-to-day activities of threat and vulnerability management, identify risk tolerances, recommend treatment plans and communicate information about residual risk.
• Manage security projects and provide expert guidance on security matters for other IT projects.
• Assist and guide the disaster recovery planning team in the selection of recovery strategies and the development, testing and maintenance of disaster recovery plans.
• Ensure audit trails, system logs and other monitoring data sources are reviewed periodically and are in compliance with policies and audit requirements.
• Design, coordinate and oversee security testing procedures to verify the security of systems, networks and applications, and manage the remediation of identified risks.

Qualifications

• Bachelor’s Degree in Engineering, Computer Science, Information Systems, or related discipline required.
• Master’s Degree in a related field is preferred.
• Professional security management certification is desirable, such as Certified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM), Certified Information Systems Auditor (CISA) or other similar credentials

Experiences

• A minimum of ten years of IT experience, with seven years in an information security role and at least five years in a managerial capacity is required.
• Experience working with legal, audit and compliance staff is preferred.
• Experience developing and maintaining policies, procedures, standards and guidelines is required.
• Familiarity with applicable legal and regulatory requirements, including, but not limited to, the U.S. Sarbanes-Oxley Act, the U.S. Health Insurance Portability and Accountability Act (HIPAA), the European Union Privacy Directive, and the Japanese Financial Instruments and Exchange Law ("J-SOX").

Skill Sets

• Excellent analytical skills, the ability to manage multiple projects under strict timelines, as well as the ability to work well in a demanding, dynamic environment and meet overall objectives
• Project management skills: financial/budget management, scheduling and resource management
• Ability to lead and motivate the information security team to achieve tactical and strategic goals, even when only "dotted line" reporting lines exist
• A master of influencing entities and decisions in situations where no formal reporting structures exist, but achieving the desirable outcome is vital
• Excellent communication, interpersonal and collaborative skills. Experience working with a multi-continent technical team preferred
• High degree of initiative, dependability and ability to work with little supervision while being resilient to change

Technical Competencies

• Experience with common information security management frameworks, such as International Standards Organization (ISO) 2700x, the IT Infrastructure Library (ITIL) and Control Objectives for Information and Related Technology (COBIT) frameworks
• An understanding of operating system internals and network protocols.
• Familiarity with the principles of cryptography and cryptanalysis.
• Experience in application technology security testing (white box, black box and code review).
• Experience in system technology security testing (vulnerability scanning and penetration testing).

Job Summary:

• Industry: Tertiary education and healthcare
• Employment type: Contract (2 Jan 2025 - 30 Jun 2025)
• Working schedule: Monday to Thursday (8.30 am to 6 pm); Friday (8.30 am to 5.30 pm)

Job Responsibilities:

• Assist in developing UAT test cases and scripts based on system requirements.
• Execute UAT, log defects, and provide end-user feedback.
• Ensure system functionality, data accuracy, and user-friendliness.
• Collaborate with internal teams and vendors to communicate UAT feedback and incorporate it effectively.
• Organize stakeholder meetings, as well as assist in preparing agendas and meeting notes, gathering documents, and sending pre-meeting notices.
• Perform system migration support, which involves data cleaning, data mapping, migration testing, and migration progress reporting
• Assist in reviewing financial reports to ensure alignment with grant terms, checking the accuracy of financial data, ensuring reports compliance with policies, and conducting internal audits
• Support the team with additional assignments as required.

Qualifications

• Possess a bachelor's degree
• Minimum 1–2 years in a relevant administrative position
• Proficiency in Microsoft Word, Excel, and PowerPoint; comfortable with e-documents
• Strong organizational skills
• Excellent oral and written English; good telephone etiquette

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret that only short-listed candidates will be notified.

Registration No: R24123448 / EA Licence No: 12C6253

Test Engineer

Our reputable client is looking for a System Test Engineer (IT) to handle test plan, design, planning and setting up Test Lab. The incumbent is required to lead Installation, checkout, integration and testing (ICIT) at customer’s sites.

Responsibilities:

• Involved in System Test Plan and System Engineering Design.
• Responsible for Planning and Setting up Test Lab and conduct Factory Acceptance Test.
• The ability to perform Troubleshooting and Resolving System Faults and Perform On-Site Acceptance Test.
• Involved in lead project activities and coordinate with multiple stakeholders which includes suppliers, customers and other teams of staff for the project implementation

Requirements

• Strong in performing System Test and Design.
• Strong knowledge in handling Infocomm Technology, RedHat Linux, Virtual Environment, Network Security.
• Experience in handling System Test Plalnning and Troubleshooting.
• Minimum 2 years of System Test experience.
• Degree in Electrical & Electronics Engineering / Computer Science or equivalent
• Singaporeans Only.

We respect your privacy and all communication will be treated with confidentiality.

Please contact us or apply in-confidence to us with you updated MS Word Resume to : [email protected]

Yong Jeline (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Bachelor’s degree in Computer Science, Information/ Infocom

Technology, or related discipline would be preferred;

b) Strong knowledge in application support and maintenance and possesses

hands-on’ knowledge and experience in end-to-end Software Development

Life Cycle;

c) Experience in IT project implementation, specifically on user requirements

gathering, IT business analysis, applic1ation solutioning, UI/UX design

and using automated testing software such as Tricentis TOSCA would be

an added advantage;

d) Experience in the following would be advantageous:

i. Cloud platform and technology;

ii. Application development using Power builder, Java, Delphi or

ASP.Net; and

iii. Government projects.

e) Experience with stakeholder management;

f) Have a positive attitude and good interpersonal skills, able to work and

communicate effectively with stakeholders to ensure business needs are

met; and

g) Experience in working under minimal supervision and to demonstrate

ability to ensure tasks are well completed and project is on schedule.

Job Description

• Industry/Organization Type: IT Business Solution Provider
• Position Title: Account Manager/Business Development Manager (IT Business Solutions)
• Working Location: Redhill (Nearest MRT)
• Working Hours: Monday – Friday, 9 am – 6 pm
• Salary Package: Up to $6,000
• Duration: Permanent

Key Responsibilities

• Implement and uphold consistent sales methodologies.
• Lead the sales cycle from initial contact to strategy development, proposal, presentation, and successful conclusion in IT & Digital services within a specified market segment.
• Meet sales targets by building a robust pipeline, establishing legitimate connections within the target market, delivering presentations to key decision-makers, executing pilot projects, and securing full-service production agreements.
• Set sales goals based on accurate forecasts.
• Oversee and cultivate major customer accounts, coordinating with account management supports as necessary.
• Handle all aspects of contractual negotiations including terms, duration, and pricing.
• Build and sustain relationships at the executive level, adapting to and communicating effectively about the prospective customers' organizational culture.
• Continuously engage with clients to establish and maintain strong relationships.
• Manage ongoing client relationships post-sale to ensure satisfaction, oversee subsequent work orders, and identify new opportunities based on evolving client needs.
• Collaborate with the Technical Solution Pre-sales and Delivery teams to create tailored quotations and proposals based on client specifications.
• Work closely with Operations/Delivery Teams and other relevant stakeholders to ensure seamless account management and service delivery.
• Ensure accurate and compliant production of sales documentation, adhering strictly to company policies.
• Conduct market and competitor analysis to develop strategic initiatives that achieve desired outcomes.
• Perform cold calling to secure meetings with prospective clients.
• Develop partnerships with vendors and suppliers to enhance business opportunities.
• Document and report on all customer inquiries monthly as required by the sales manager.

APPLY NOW!!!

• With at least 5 years of relevant experience and at least 2 years in supervisory/managerial role.
• Candidates with Business ERP, Enterprise Retail Solutions, Cloud Infrastructure and/or Security Solutions experience will be advantageous.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #67555 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Norman Wee | EA Reg No.: R23115114

• Perm with hybrid work arrangements
• Strong L1 support with some regional experience and have supported large user headcount (i.e. >1500)
• Ability to manage both Mac ad Windows OS and be familiar with tools such as O365, Active Directory, Microsoft Exchange Administration, Bitlocker, etc.
• Good communication skills

Job Description

• Monitoring, maintaining, troubleshooting computer systems and networks problems
• Handle support tickets within the required SLA and IT service measures and with a high customer satisfaction
• Install and set up laptops, printers, phones, operating systems, and applications (and other necessary equipment)
• Image computers according to specification using SCCM/JAMF/MDM
• Active directory maintenance
• Office 365 and corporate software related support
• Supporting the roll-out of new applications and hardware
• Repair and support equipment as necessary
• Act as the security liaison in the Singapore local office; adhering to the security guidelines and ensuring employees are following the company security policies and procedures.
• Ad hoc tasks and projects as needed

Requirements

• 5 - 8 years prior experience in a helpdesk support role with strong troubleshooting and problem-solving mindset
• Strong knowledge of Microsoft Windows operating system’ Microsoft Office products, Mac operating system and Mac management
• Demonstrated ability with Active Directory, Exchange administration (email accounts, distribution lists, shared mailboxes, resources) and remote-control support tools
• Confident in managing relationships with APJ stakeholders across levels and vendors
• Proven operator in processing support requests across APJ amongst other priorities
• Team player mentality in a regional & global team
• Ability to work independently in a fast-paced environment
• Can work in flexible hours within a global team

Triton AI Pte Ltd

Registration Number: R1980724

EA: 21C0661

About Us:

VisionPower Semiconductor Manufacturing Company Pte Ltd (VSMC) is a new joint-venture 300mm semiconductor wafer manufacturing facility to be built in Singapore. We are looking for committed, resilient and passionate talents to launch a promising future that power the next generation devices and systems. If you share the same passion to pursue excellence, join us to make an impact and be part of something special!

Role Summary:

You are responsible for ensuring robust infrastructure, managing servers, databases, analyzing system operations, and supporting digital transformation in semiconductor manufacturing.

Key Responsibilities:

• Supervising and managing the IT infrastructure to ensure the seamless operation of a semiconductor intelligent manufacturing.
• Leading and driving digital transformation initiatives within the organization to enhance operational efficiency and effectiveness.
• Navigating and overseeing the complexities of international IT projects, ensuring successful collaboration and cross-cultural teamwork.
• Planning, designing, and implementing Fab infrastructure system solutions.
• Performing server, storage, and database management to maintain optimal system performance and reliability.
• Conducting system operation optimization analysis to identify and implement improvements for enhanced performance.

Education Qualification & Essential Experiences:

• Bachelor’s or higher degree in Information-related Degrees
• Over three years of management experience in x86 servers and SAN storage.
• Experience in VM and Linux management.
• Proficient in Windows platform management and DB2, Oracle, or SQL database administration.

Personal Attributes:

• Must be available to travel to Taiwan for a training period lasting 6 to 9 months.
• Able to be reliable and accountable in all tasks and responsibilities.
• Have the drive to achieve goals and complete tasks independently.
• Proficient in effectively conveying information through both written and verbal communication.
• Open to taking on challenging tasks and embracing new opportunities.
• Flexible with availability after hours and skilled at handling on-call or on-site issues effectively.

VSMC promotes diversity and inclusivity in our workforce; and hiring will be conducted in phases.

Job info:

• 5-days work per week (Mon-Fri, 9am-6pm)
• Kaki Bukit
• Basic up $3,500 + AWS + VB

Description:

• ⁠Collate the sales forecast from Account Managers during weekly Sales Meeting.
• ⁠Develop advertising, promotional, sales support materials and sourcing for Customers' festive gifts.
• Assist with sales enquiries and disseminate to the assigned Account Manager.
• Analyse sales to understand and improve performance.
• ⁠Prepare reports on sales statistics and presentation to Vendors.
• ⁠Co-ordinate with Vendors for sponsorship and ensure events execution is delivered and all KPIs are met.
• Optimise and develop the company website and update contents to maintain company social media presence and liaise with Digital Marketing on monthly SEO traffic and engagement reports.
• ⁠Drive lead generation and respond to potential leads.
• ⁠Manage Marketing co-op fund claims as well as administering Vendors' products rebates
• Ensure Products' Reseller Partnership renewals are managed

Requirements:

• Diploma in business or marketing
• Minimum ‘O’ Level with 2 years working experiences preferably in Information Technology or IT System Integrator industry
• Excellent written and spoken communication skills
• Analytical mind and numeracy skills
• Strong interpersonal skills Passionate and enthusiastic about social media
• Highly motivated and self-driven
• Ability to collaborate and work as part of a team

How to apply:

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only shortlisted candidates will be notified.

EA Licence No: 16C8004 (Elitez Pte Ltd)
EA Personnel Name: TS Lee
EA Personnel No: R22109698

• 2-year contract with completion bonus for each year.
• More than 3 years of hands-on experience in system analysis and development.
• Must be able to develop and fix bugs in .NET, C#, Angular JS, SQL.

As a Senior System Analyst, your role is to analyze, design, maintain, and improve existing applications and integrated systems that support business operations. You will work closely with business processes, identify system needs, and propose solutions to meet new requirements across various entities.

Job Description

• Gather business requirements from process owners and users.
• Convert business requirements into technical specifications for new project and change requests.
• Diagnose the root cause of application issues and implement solutions
• Provide ongoing support and enhancement.
• Collaborate with other project/ IT teams and manage application system activities

Requirements

• Degree in computer science or related discipline from a recognized university.
• More than 3 years of recent hands-on experience in system analysis and development.
• Experience in both web-based and windows-based application.
• Exceptional ability to identify application errors and root cause.
• Ability to develop and fix bugs in .Net, C#, Angular JS in SQL Server and SQL reporting services.
• Experience in Azure DevOps.
• Experience in the shipping industry is preferred, but not required.

Triton AI Pte Ltd

Registration Number: R1980724

EA: 21C0661

• Position: Desktop Support Engineer (Band 1)
• Working Location: Tuas / Jurong / Changi (Client Site)
• Working Days : 5 Days ( Mon- Fri)
• Working Hours: 8am-5pm
• Salary Range: $2,600-$2,800

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Description

• Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system.
• Facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center.
• Desktop Support Engineer provides Break Fix, fault diagnosis and resolution.
• Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite.

Position Responsibilities and Functions

• Provide first/second level contact and problem resolution for customer issues.
• Work with Third Party Vendors to remediate complex AV issues as needed.
• Provide timely communication on issue status and resolution.
• Maintain ticket updates for all reported incidents.
• Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
• Should have basic knowledge of Mac operating system, to support Apple pc users.
• Install, upgrade, support and troubleshoot for printers, computer hardware.
• Performs general preventative maintenance tasks on computers, laptops, printers.
• Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
• Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
• This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.

Qualifications and Skills

• Bachelor Degree or equivalent in Computer Science or related field.
• CompTIA A+, Microsoft Certified Professional (MCP) or better.
• 1-2 years’ experience in Windows Desktop support.
• Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.
• Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.
• Proven analytical, troubleshooting and problem solving skills.
• Willing to work off-hours and weekends when required for projects or emergency support.

In addition the Band 1 Technician will mentor and assist Band 0 technicians in their work and provide support to Band 2 Technicians in resolving tickets.

We are seeking a proactive and detail-oriented IT Business Analyst to join our team. The role will focus on automating and enhancing business reporting processes using ERP data while also leading and contributing to improvement projects across the organization. The ideal candidate will have strong skills in data analysis, ERP systems, and workflow optimization.

Key Responsibilities:

• Design, develop, and maintain automated reporting systems to extract and transform ERP data into customized business insights.
• Collaborate with stakeholders to understand and fulfill reporting needs, ensuring solutions are aligned with business goals.
• Create real-time dashboards and visual reports to aid decision-making.
• Drive and participate in improvement projects that streamline business processes and increase efficiency.
• Ensure data accuracy and consistency in all automated reporting solutions.
• Identify and propose process optimization opportunities, implementing them in collaboration with relevant departments.
• Ensure the digital innovation / transformation journey and project implementation
• Resolve technical issues related to data reporting, system integration, and project implementation.
• Coordinate with the IT team on software and hardware projects to ensure cohesive system support.

Job Requirements:

• Degree or diploma in IT/Computer science or its equivalent.
• 3+ years of hands-on experience in project management and applications support.
• Good working knowledge of enterprise IT applications, SharePoint and Microsoft Office 365.
• Strong knowledge of ERP systems, Sales Order, and MRP applications.
• Previous project implementation experience is a plus.
• Proven ability to learn applications and processes quickly, while adaptable to change
• Excellent teamwork and analytical skills.

Interested applicants please whatapps your CV to 84597671

• In-house Support IT
• Support and maintain WAN/LAN network links and equipment's
• Administration of the Servers
• Support and maintain the Firewall System
• Fault diagnosis and resolution of software and system errors on the desktop
• Fault diagnosis of desktop hardware and co-ordination of repairs and replacements
• Software installation and decommissioning of desktop hardware
• Outdoor / Onsite Project Support for IT Related Products
• Interactive Panel Firmware update
• Network Devices Firmware update
• IP configuration of network devices
• Support Product Preventive Maintenance
• Any other task assign by Superior