Job Description & Requirements

Responsibilities:

• Provide regular scheduled and ad hoc support for IT infrastructure and user desktop applications.
• Troubleshoot, monitor & report on critical problems to the client, Team Lead or Service Delivery Manager until they are resolved.
• Maintain and troubleshoot internal IT infrastructure including PC procurement and setup
• Utilize technical and communication skills to resolve onsite trouble tickets and end user support issues in an efficient manner and with a focus on customer service.
• Support and participate other ad-hoc Company’s initiatives, assignments and projects.

Qualifications

• Diploma/Degree in Computer Science/Information Technology preferred
• At least 3 years of experience in IT helpdesk/ticketing system or technical support role, supporting MNC preferred. Some experience in networking setup and support is a definite advantage
• Pro-active, customer focused, and comfortable dealing with end users directly
• Good communication and inter-personal skills, able to describe issues clearly to end users and client management, and report on results effectively
• Comfortable working in a team or individually
• Proficiency in English
• Immediate availability will be an advantage

Computer Skills

• Client system Microsoft certification
• Office 365 environment
• VC support experience on Cisco WebEx / Zooms Polycom etc
• Working knowledge of Microsoft service (AD, DNS, DHCP, WSUS, GPO)
• Networking experience

About systemsGo
systemsGo is an established and respected AV & IT Consulting, IT Services and AV & IT Project Management company founded in 1998. We mainly work with multi-national companies as their preferred technology and IT project management partner to help them establish and/or expand their business operations in key Asia locations.
We have offices in Australia, Greater China, Japan, India and Singapore, and delivery capabilities across other key Asia cities such as Seoul, KL, Hyderabad, Macau, Bangkok and Melbourne.

Responsibilities

• Perform market research and talent mapping for the Japan market.
• Communicate with the local candidates and counterparts based in Japan to gather market insights and share job details.
• Manage pipelines via channels such as sourcing, screening and referrals to find and engage key technical talents of all levels.
• Collaborate closely with the recruiting team & hiring managers throughout the recruitment lifecycle.
• Develop a holistic business understanding and manage stakeholder relationships.
• Share up-to-date, accurate, and value-adding market intelligence to support business growth.

Minimum Qualifications

• Bachelor Degree in Business Administration, Human Resource Management or similar discipline.
• At least 1 year of relevant working experience in recruitment, talent acquisition or talent sourcing.
• Ability to contribute in a fast-paced, dynamic work environment and prioritize multiple functions and tasks.
• Business proficiency (spoken and written) in Japanese (Min. JLPT N2 or equivalent certifications) to communicate with non-English speaking clients based in Japan via calls and emails.

Our client, a Phillipines Headquartered Conglomerate in the Food & Agribusiness is looking to hire a Regional IT Director.

Reporting to the CFO, the Regional IT Director will provides strategic vision and leadership in the development and implementation of comprehensive information technology programs, initiatives and roadmaps that directly support and accelerate the organization’s strategic business objectives and ensures alignment between IT infrastructure, systems, services, data management, and capabilities with both the organization’s immediate and long-term business requirements.

You will champion innovation, optimizes operational efficiency, and drives digital transformation while fostering a culture of collaboration and continuous improvement within the BITS department and across the organization.

Strategic IT Leadership

• Develops and implements a comprehensive IT strategy aligned with the overall business strategy, focusing on innovation, scalability, and cost-effectiveness.
• Collaborates with other C-level executives to understand business needs and translate them into actionable technology solutions.
• Stays abreast of emerging technologies and industry trends to identify opportunities for competitive advantage.
• Manages the organization’s information technology (IT) requirements and leads the organization to navigate its way through digital transformation.

Infrastructure Management

• Oversees the design, implementation, maintenance, and sustainability of the organization's IT infrastructure, including networks, servers, data centers, cloud environments, and end-user devices.
• Ensures the infrastructure is secure, reliable, scalable, and able to support current and future business needs.
• Facilitates the seamless integration of various IT systems and applications to streamline operations and improve data flow across the organization.
• Identifies and implements opportunities for automation and process optimization to enhance efficiency and reduce costs.
• Leads integrating diverse technologies and adopting new solutions to enhance business capabilities and drive innovations.

Technology Investments

• Evaluates and recommends technology investments aligned with the organization's strategic goals and delivers a measurable return on investment (ROI).
• Manages IT budgets and ensures resources are allocated effectively to achieve optimal outcomes.
• Research the organization’s technology requirements, balancing long-term needs alongside its immediate ones.

IT Operations & Service Delivery Management

• Oversees the IT operations of the organization's IT infrastructure, systems, and applications, ensuring their stability, availability, and performance. This covers the full cycle from developing and implementing IT operations policies, procedures, and best practices to ensure efficient and effective service delivery.
• Establishes service level agreements (SLAs) and key performance indicators (KPIs) to measure and improve the quality and efficiency of IT services.
• Leads the IT team in providing timely and effective support to end-users, resolving technical issues, and ensuring business continuity.
• Manages IT vendors and service providers, ensuring adherence to service level agreements and performance standards.

Data Management

• Leads a range of data-related functions to include data management, data quality, and creating the organization’s data strategy and governance.
• Partners with business heads of the organization to transform data into business value and drive data-related business change.

Innovation and Digital Transformation

• Drives a culture of innovation within the IT team, encouraging experimentation and exploration of new technologies.
• Champions digital transformation initiatives to enhance customer experiences, streamline business processes, and cost reduction.

Team Leadership & Development

• Identify and develop future leaders through mentoring, coaching, and targeted development opportunities, ensuring a robust succession pipeline for critical roles of the department.
• Timely cascades department scorecard/annual goals and ensures performance expectations are established and clearly communicated across the department/team.
• Provides regular feedback, and conducts performance evaluations to ensure individual and team accountability while fostering a culture of continuous improvement.
• Champions the growth and development of team leaders by providing guidance, mentorship, coaching, and opportunities to enhance their leadership capabilities and effectively deliver on functional responsibilities

Qualification & Requirements

• Degree in Information Technology, Computer Science or any related field
• At least 15 year of progressive experience in IT leadership roles, with a proven track record of delivering results in complex, dynamic environments preferably in a manufacturing multinational company
• Experience in transitioning multi-country & multi-site companies from non-existing/archaic IT environments to mature state IT environments.
• Proven record and experience in developing IT policies and procedures, as well as successfully executing programs that meet the objectives of excellence in a dynamic business environment
• Demonstrated success in managing large-scale technology projects, multi-country IT infrastructure, IT budgets, software development and systems architecture including Enterprise Resource Planning (ERP) eg. SAP
• Extensive knowledge of software development methodologies, infrastructure management, and cybersecurity best practices.
• Experience driving digital transformation initiatives, leveraging cloud technologies, and implementing data-driven decision-making.
• Experience in controllership, planning, designing, building and/or running IT operations
• Proven ability to collaborate with diverse stakeholders across all organizational levels, effectively communicating technical concepts to both technical and non-technical audiences, and demonstrating strong team player qualities
• Proficient in vendor management and contract negotiations
• Willing and able to travel up to 50%

Other Information:

• We regret that only shortlisted candidate will be notified.
• Shortlisted candidates will be contacted via email to complete a pre-qualifying Q&A

• 2-year contract with completion bonus
• More than 3 years of hands-on experience in Azure DevOps, system analysis and development.
• Must be able to develop and fix bugs in .NET, C#, Angular JS, SQL.

As a Senior System Analyst, your role is to analyze, design, maintain, and improve existing applications and integrated systems that support business operations. You will work closely with business processes, identify system needs, and propose solutions to meet new requirements across various entities.

Job Description

• Gather business requirements from process owners and users.
• Convert business requirements into technical specifications for new project and change requests.
• Diagnose the root cause of application issues and implement solutions
• Provide ongoing support and enhancement.
• Collaborate with other project/ IT teams and manage application system activities

Requirements

• Degree in computer science or related discipline from a recognized university.
• More than 3 years of recent hands-on experience in system analysis and development.
• Experience in both web-based and windows-based application.
• Exceptional ability to identify application errors and root cause.
• Ability to develop and fix bugs in .Net, C#, Angular JS in SQL Server and SQL reporting services.
• Experience in Azure DevOps.
• Experience in the shipping industry is preferred, but not required.

Triton AI Pte Ltd

Registration Number: R1980724

EA: 21C0661

Objectives of the position:

Spearhead all brand and marketing-related activities, develop and deliver marketing campaigns to acquire new customers across APAC.

Key Responsibilities:

• Spearhead brand building and customer lifecycle marketing from regional level
• Lead the charge to build a strong brand identity & presence in market.
• Interact with relevant influencers, journalists, and media outlets.
• Oversee the content on own sites, partners’ sites, social media to ensure brand consistency & compliance.
• Educate & provide guidance to team on content development according to global standard & requirements.
• Co-lead in content creation for APAC strategic initiatives with product and strategic marketing team
• Work closely with eBiz team to ensure content is optimized for SEO.
• Develop country capabilities to drive marketing based on the customer lifecycle development.
• Drive towards increasing of market presence, acquire new customers & grow existing customers.
• Measure and analyse campaign performance, offering insights and provide actionable recommendation for continuous improvement.

Skills & Qualification:

• Bachelor’s degree (or equivalent) in marketing, communications, or related field
• 4 - 5+ years of marketing experience, preferably in an B2B environment
• Digital Savvy
• Proficiency in copywriting is a plus
• Able to multitask and work under time pressure and adapt quickly to changing priorities in an ambiguous environment
• Can-do attitude and be self-motivated
• Exceptional project management skills, with the capability to manage multiple projects simultaneously.
• Excellent communication and teamwork skills, able to work effectively with diverse teams and stakeholders.

Responsibilities:

• Manage network & systems, firewall and storage related issues of the company
• Provide end-user support and training for hardware and software.
• Install, configure and provide technical support to workstations, software, communication services, network printing, scanner, biometric system, CCTV etc.
• Maintain and provide IT support and troubleshooting for end users.
• Perform system administration and maintenance tasks including data protection/backup and disaster recovery sites.
• Deploy, manage and troubleshoot user workstation and computer equipment
• Monitor anti-virus activity, reporting and update
• Create user guide, maintain record and IT documentation
• Perform inventory management of hardware and software

Requirements:

• At least a Diploma / Bachelor’s Degree in Computer Science / Information Technology or equivalent
• At least 5 years of working experience in the related field
• Knowledge of TCP/IP and Windows system
• Experience in construction industry will be added advantage
• Good understanding and experience of Windows operating system, office365, Sharepoint and Autodesk

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to [email protected] or please click on “Apply Now” and provide the below details in your resume.

• Last drawn salary
• Expected salary
• Notice period
• Reason for leaving

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Hooi Wai Man (Samantha)

EA Personnel Reg No: R21100062

Location: Tanjong Pagar

Only Singaporean

5days work 8:30am - 5:30pm

Responsibilities:

• Manage network & systems, firewall and storage related issues of the company
• Provide end-user support and training for hardware and software.
• Install, configure and provide technical support to workstations, software, communication services, network printing, scanner, biometric system, CCTV etc.
• Maintain and provide IT support and troubleshooting for end users.
• Perform system administration and maintenance tasks including data protection/backup and disaster recovery sites.
• Deploy, manage and troubleshoot user workstation and computer equipment
• Monitor anti-virus activity, reporting and update
• Create user guide, maintain record and IT documentation
• Perform inventory management of hardware and software

Requirements:

• At least a Diploma / Bachelor’s Degree in Computer Science / Information Technology or equivalent
• At least 5 years of working experience in the related field
• Knowledge of TCP/IP and Windows system
• Experience in construction industry will be added advantage
• Good understanding and experience of Windows operating system, office365, Sharepoint and Autodesk

HOW TO APPLY:

Interested applicants, please click on “Apply Now”or email [email protected]

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lim Wei Jye (Jaylyn)

EA Personnel Reg No: R24121213

Must-Have Skills

· Experience in Aviation Domain and support

· Experience in VMWare Workspace One

· Experience in Intune, SCCM and Studio

· Image Management using MDT

· Experience in VDI administration

Good-to-Have Skills

· Aviation Operations management, Responsible for all IT Infrastructure support across the airports and offices for the customer

· Vulnerability remediation for all end point devices

· Knowledge in Powershell Scripting and automate tasks using scripts

· Own problem tasks, drive to identifying solutions and responsible to implement the solution on MDM, VDI, APM and EUC

· Identify new scope of work / propose customer on improvisation plans and drive

Roles and Responsibilities

· Responsible for the End to End IT Infrastructure Operations and support in Airport and for the Airline company

· Manage the MDM Platform which includes maintenance, policy management, customization and administration

· Manage application packaging, customizing packaging, testing them and deploying them to production using VMWare Workspace One.

· Managing the Citrix environment, published applications, VDI support and administration

· Golden Image management for the organization and performing regression testing, UAT and periodic maintenance

· Provide technical and architectural support for any new requirement from customer in the IT infrastructure End User Computing.

· Track the Service Levels and Performance Metrics for each service area and work on improving the standards based on Industry analysis of Best in class metrics

· Work on mitigating the Vulnerabilities reported by End Point Security tool

· Work closely with the customer on plan for upgrade of Legacy unsupported environment to Newer version

· Experience in handling high severity issues and coordinating across to work for resolution.

Job description

The Business Analyst - Business Lead will work closely with traders and sales in FX, Interest Rate Swaps, Credit, Structured Products and Equity Derivatives to understand their functional requirements in order to implement the best fit technology solutions for T&M. This requires a combination of communication skills, strategic vision and understanding of technology, data flows, product knowledge, pre and post trading workflows and regulatory requirements.

Responsibilities:

• Understand trading and sales desk needs and develop strong business case and justification
• Act as the intermediary between front office, technology and project management teams to lead initiatives and change programs
• Analyse business process flows, create workflow diagrams and document business requirements
• Develop UAT test cases, test scenarios and execute the test plan
• Facilitate business review and decisions/approvals of functional specifications.
• Work closely with program management / project management teams to help deliver end to end solutioning.
• Collate and manage all the details regarding the application for the assigned business vertical - information could span from details of systems interfacing, content of the various data being posted, data held within the application etc.
• Support user community on business queries and guidance on better usage of the system on daily BAU activities.
• Clear understanding the scope of the project, the changes associated and support the Project Manager in impact assessment. Clearly document the rationale for projects where no impact is assessed.
• For project where there is an impact, play a governance role in ensuring that the design (in terms of the level of information required from source to core processing is aligned with the strategic data flow strategy.
• Collate and rationalise all stakeholders’ requirements and walkthrough these requirements with team
• Actively partnering with the team in the solutioning process to ensure that the business solutions being implemented are thought through from a long term, standardization, design for no operations, front-end configuration perspective.
• Assess and propose appropriate testing approach and sign off criteria to stakeholders and get concurrence.
• Overall UAT management in terms of UAT timeline, batch run/ re-run and managing the tester’s testing result.
• Prepare proper documentation on the data flow, design, business solutioning and testing approach in accordance with predefined template.

• Office location: Pandan Road
• Working hours: 8.30am to 6.00pm (Mon – Fri)
• Company transport is provided from Clementi MRT (one way)
• Mobile reimbursement of up to $50/month

Job Highlights & Staff Benefits

• Subsidiary of a Company listed on SGX-ST with a stable revenue stream and growth potential
• Annual performance bonus
• Annual increment
• Team bonding activities and birthday vouchers
• Leave, Medical and Dental benefits
• Education sponsorship and fully paid external training

As a key member of the IT Team, the candidate will play a pivotal role in maintaining and optimizing infrastructure systems across multiple locations, locally and overseas.

Responsibilities:

• Administer and configure infrastructure systems and applications (e.g. Active Directory Services, Data Centre, video conferencing, audio system, telephony, server storage, backup, etc.), network devices (Firewall, routers, VPN, internet proxy, wireless, etc.), desktop, mobile devices and other remote devices.
• Ensure systems are backed up automatically, recovery plans and disaster recovery plans and patches are carried out successfully and monitor the systems’ resources usage closely.
• Liaise with external vendors to ensure Service Level Agreements (SLA) are met.
• Draft and update technical documentation such as administration & user guides.
• Provide technical support to both Local and Overseas branches’ users over the LAN and WAN without compromising security.
• Source for products/solutions and vendors/suppliers for required projects.
• Provide L1/L2 support and participate as a team lead or member in projects.

Requirements:

• Diploma or Degree in Computer Science, Information Technology, OR/AND Certification in CCNA
• Minimum of one year of relevant experience
• Proficient in enterprise networking, including WAN, LAN, and VPN optimization implementation and support
• Skilled in administering Microsoft Server 2012 and later, Microsoft 365, and Google Suite products/services
• Familiar with internet architecture designs such as TCP/IP, DNS, DHCP, Proxy and Firewall
• Familiar with devices like Alcatel PABX, FortiGate Devices, Cisco and Unifi Wireless AP Controller
• Strong knowledge of CyberRisk and CyberSecurity; familiarity with PDPA is highly preferred
• Experience with Veeam, VMware, and UNIX/Linux is an added advantage
• Experience in API/Web Programming and Database Administration is an added advantage
• Able to converse in English and Mandarin due to the need to liaise with overseas counterparts

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to [email protected]or please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Lee Jia Chian (Jayleen)
EA Personnel Reg No: R24124361

Location : Jewel (Store officially open in Dec. Currently have kiosk at Jewel)

Basic + Commission

Working hour : 5 days’ work (off day on weekdays)

4 shift rotation

10am – 7pm

11am – 8pm

12am – 9pm

1pm – 10pm

Key Responsibilities

● Drives top line store sales and growth by personally selling to customers

● Proactively engages with customers, reads cues and responds effectively

● Creates enthusiasm for selling strategies by inspiring, supporting and

mentoring others’ selling behaviours

● Work in a fast-paced retail environment with a 5-day workweek and 9-hour shifts (including a 1-hour lunch break)

● Displays expert product knowledge and takes initiative to elevate personal and peer knowledge of product categories

● Responsible to meet minimum monthly sales target

● Contributes to and thrives in a sales-driven culture.

Requirement

● An excellent communicator with strong interpersonal skills

● A team player with a positive attitude and enthusiasm for sales

● Able to work in a dynamic environment and adapt to changing situations

●Passionate about the beauty industry and eager to share their knowledge

Benefits:

● Monthly Variable Bonuses

● Employee Discount

● Team Bonding

● Career Enhancement

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Chris Poh Tze Zheng

EA Personnel Reg No: R24120101

• Basic up to 4.9k + AWS +VB
• 5 day work (9am-5.45pm)
• 20-40% travelling APAC
• Must have experiences in IVD Industry
• Pharmaceuticals & Medical Devices (Healthcare & Medical)

Responsibilities

Product Knowledge

• He/ She is responsible to receive/ gather in time all information regarding product specifications or modifications of existing products, upgrading, or extending existing/new products. This information/s is necessary to strengthen product knowledge so that these can be translated and explained clearly to distributors/ customers.
• He/ She keeps up his/her technical knowledge by making suggestions to the management on which continuing education programs may be useful for him/her.

Implementation of favourable conditions to support sales/marketing target achievement.

• He/ She conducts application and theoretical training for the representatives of the different distributors in the region.
• He/ She provides end-user training, as and when necessary.
• He/ She develops to strengthen the product knowledge of distributors (E.g. Training manual, etc)
• He/ She handles product-related complaints and other application issues and provides excellent assistance for troubleshooting purpose/s.
• He/ She maintains regular communication and continuous contact with all the subsidiaries & distributors.

Reporting

• He/ She prepares and submits a monthly activity report to the Supervisor. This report includes activities done in the past month, issue resolved and to resolve, and plan of action for the next 2 months. This monthly report is to be submitted regularly within the 2 workings days of the succeeding month.

Requirements

• Diploma in Medical Technology or equivalent
• 5 years in Medical Technology practice.
• PC literate (Excel, Words, Power Point)
• Maintains at all times the highest standards of professional and personal conduct, in thoughts, in words, & in actions
• Travel Requirement: able to travel between 20% – 40% per year.
• May need to work after office hours occasionally.

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to [email protected] or please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Lee Jia Chian (Jayleen)
EA Personnel Reg No: R24124361

Working day: Mon-Fri (8:30am to 6:00pm)

Location: Kaki Bukit (7-10mins walking distanced from MRT)

Salary: Basic + Commission + Transport & Mobile (Claim Basis)+ AWS + VB

Job Description

Account Serving: 

• Drive sales growth and achieve sales targets within a specific territory.
• Cultivate and maintain strong business relationships with existing and new accounts through regular follow-ups, in-person meetings with presentations, sales proposals, and quotations. 
• Act as the main point of contact for managing all aspects of customer relationships, including handling inquiries, providing services, and delivering information. 
• Responsible for the day-to-day management of communication and execution of promotions across assigned accounts.

Business Development: 

• Identify business opportunities by assessing prospects and evaluating customers' businesses and requirements. 
• Analyze sales options, provide cost calculations, and recommend solutions to customers to meet assigned targets. 
• Regularly communicate sales performance, competitor activities, and market intelligence to management.  Collaborate with internal teams (Sales, Marketing, Customer Service, Finance, and Logistics) to contribute to team performance and effort.

Job Requirements 

• Diploma in Sales & Marketing, Business Administration, Optometry, or a related field. 
• Minimum of 2 years of relevant experience with a proven track record and a passion for sales. 
• Optometrist preferred 
• Experience in the Optical and/or FMCG industry will be advantageous. 
• Self-motivated individual who is results-oriented, proactive, and possesses problem-solving abilities. 
• Proficient in MS Office, especially MS Excel.

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to [email protected] or please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Lee Jia Chian (Jayleen)
EA Personnel Reg No: R24124361

Job Description:

• Collaborate with the Ecomm and Retail team to create comprehensive digital marketing strategies aligned with business goals. Identify target audiences, select appropriate digital channels, and develop tactics to reach and engage them effectively.
• Oversee the company's website, social media accounts, and other digital platforms. Optimize content, design, and user experience to enhance brand visibility, drive traffic, and increase conversions.
• Plan, execute, and monitor digital marketing campaigns across various channels, including SEM, SEO, social media advertising, email marketing, and content marketing. Optimize campaigns based on performance metrics and insights.
• Develop compelling and engaging content for various digital channels (website, blog, social media, and email campaigns).
• Stay updated on industry trends, customer behavior, and competitor activities. Analyze market data to identify opportunities and provide recommendations for improving marketing strategies.
• Monitor key performance indicators (KPIs) and campaign metrics using web analytics tools. Generate reports, analyze data, and provide insights to optimize marketing efforts, improve ROI, and drive continuous improvement.
• Identify opportunities to improve website conversion rates and user experience through A/B testing, landing page optimization, and other CRO techniques.
• Continuously research and stay updated on emerging digital marketing trends, technologies, and best practices. Share insights and recommend innovative strategies to enhance the company's digital marketing initiatives.

Requirements:

• Proven experience in digital marketing roles, with a focus on executing successful campaigns and driving results.
• Strong understanding of digital marketing channels, including SEO, SEM, social media, email marketing, content marketing, analytics tools, Adobe Photoshop & simple video editing.
• Proficiency in digital marketing platforms such as Google Ads, Google Analytics, social media management tools, and marketing automation software.

HOW TO APPLY:

Interested applicants, kindly click on “APPLY NOW” or send your resume in MS WORD format to hestia.wong(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Wong Ying Huan (Hestia)

EA Personnel Reg No: R24122431

2 shifts of 12 hours, 24x7 operation

Job Resposibilities:

• Field Support. To carry out Corrective Maintenance (CM) as a result of failure of the hardware and software related to a mission critical system. To restore the system to its operational condition. To monitor and maintain the records of the overall system operational availability and reliability, including Mean Time Between Failure (MTBF), Mean Time to Repair (MTTR), system downtime duration and the types of hardware defects as well as all related software versions, patches.
• Field Testing. To carry out software testing on the system whenever there is a new software bug fixes. To ensure the correct configuration of the system is loaded for software / system testing and before the system is used for production.
• Spares Services. To manage the spares provisioning, support and test equipment and other tools that are stored at Authority site. To undertake store keeping functions in respect of receipt, issue and disposal. To carry out serviceability check on the spares and to ensure prompt and appropriate action is taken to rectify any fault on the spares. To monitor the end-of-life and end-of-support status of the spares and installed hardware.
• Preventive Maintenance (PM). To carry out PM on the hardware to retain the system in the specified operational condition in accordance to the planned maintenance schedule. In carrying out the PM, to follow the approved PM checklists to perform calibration, servicing and verification of system configurations. To submit the PM report after each PM.
• Calibration Services. To liaise with vendor to perform calibration services on the test equipment that are used for the preventive maintenance.

KEY KNOWLEDGE AND EXPERIENCE

• 
  
• Able to cope in a highly pressured fast-paced environment
• Prior working experience in any Server / Network / Uninterruptible Power System / Security products such as Firewall, PIM and PAM and Server Virtualization will be good to have
• Customer orientated with high level of service attitude
• Good listening and analytical skills
• Hardworking, outgoing and enthusiastic
• Positive working attitude
• Team player, and also able to work independently and with little supervision
• Able to thrive in a dynamic environment
• Able to understand the system and architecture diagrams
• Able to understand the user operation environment
• Willingness to pick up new technologies
• Perform other job responsibilities as and when assigned
• Minimally 1-2 years of experience in supporting network, security, server and UPS
• Minimally 1-2 years of experience in supporting mission critical systems with a stringent SLA of 99.9%
• Well-versed in IT Service Management (ITSM) standards, processes, guidelines and best practices will be good to have

Education

• Diploma / Bachelor’s Degree in IT/Engineering discipline
• CCNA certified

Best Regards

Navneet Goel

[email protected]

EA License No. : 02C3423 | Reg No. R1982194

Job Responsibilities:

• Support & Maintenance for Servers - Assist with daily monitoring of system health.
• Support & Maintenance for End Users - Provide support for laptop and desktop issues, as well as end-user concerns related to Microsoft Windows, Microsoft Office (O365), and antivirus software. Update relevant documentation for IT asset tracking, software and license management, and user manuals and guides.
• IT Projects - Participate in various end-user projects, including hardware refreshes, software updates and improvements, replacement initiatives, and new implementation projects.

Requirements:

• Bachelor’s degree in a relevant field (i.e. IT, Computer Science or Software Engineering)
• 3 to 5 years of relevant IT experience, with hands-on expertise in the following areas:Windows Server and Linux Operating Systems
  Cloud technologies (e.g., Office 365, Azure, AWS), virtualization (Hyper-V, VMware), and networking (e.g., Cisco, Aruba)
  
• Strong interpersonal and communication skills.
• CompTIA A+ or Microsoft Certification is a plus.
• Ability to work both independently and collaboratively in a team environment.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).
Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Nyon Hock Sen
EA Personnel Reg No: R24124070

Job Description:

• Provide assistance, knowledge and user support in all aspects of IT to ensure the company's business gets maximum benefit from IT systems

• Perform system changes and developments to any of company's systems and applications to agreed standards and timescales.

• Provide basic hardware/software configuration, fault finding and problem resolution.

• Conduct routine maintenance, monitoring and administration on IT systems, hardware, network and business applications.

• Provide video and audio-conferencing system support to end users

• Supporting Group Digital projects/initiatives

• Liaise with external support organisations to ensure their service meets company's business requirements e.g. Service Desk, Telecoms provision and support.

• Answer technical queries and meet operational service levels

• Ensure own work satisfies quality requirements and is documented to departmental standards with all associated databases updated.

• Work as a team member and share knowledge with colleagues.

• Work to agreed personal development plans to broaden the skill range available for all systems and application areas.

• Generate KPI’s and reports to share details on the IT service and IT activities.

• Provide user training, hints and tips and other user assistance as required on systems and applications.

• Provide purchasing advice to and purchase IT equipment on behalf of the business, place orders and manage the stock of IT equipment and spares.

• Be available to support the business during ‘out of core hour’ working time.

• Proactively supports and operates solutions and takes measures to enhance processes and improve service delivery.

• Manage incidents and requests from customers.

Job requirements

• A sound range of IT skills, which need to be kept up to date in line with IT developments in the business.

• Have a basic understanding of the desktop and LAN\WiFi\WAN technical domains, involving familiarity with a wide range of environmental components and support tools.

• Good knowledge of computer hardware, Windows and Mac operating systems, and software applications

• Good understanding of mobile / smart devices, Android and iOS

• Good working knowledge of video conferencing platforms, Zoom, BlueJeans, Skype for Business

• Good working knowledge and experience in managing Office365 and Azure

• To demonstrate the ability to acquire and apply new technical knowledge, be able to work without close supervision.

• Work to high professional and personal standards in a disciplined manner to agreed standards and procedures and maintain appropriate databases and documentation

• The ability to work within a complex technical environment and able to perform tasks and resolve problems on a variety of systems and applications

• The ability to work within a team and be willing to share learning and to learn from others.

• Possession of good verbal and written communication skills.

• Maintain good personal skills and an ability to cope with potential conflict.

QUALIFICATIONS AND EXPERIENCE

• IT / engineer related diploma from polytechnic or degree from university

• Microsoft Certified Systems Engineer (MCSE) or a COMPTIA certification would be beneficial.

• ITIL Foundation V3 would be beneficial

• Thoroughness for investigating and monitoring systems and tenacity for resolving the root cause of problems.

• Familiarity with professional development standards

• Thorough knowledge of IT products and the marketplace

• Maintaining a good network of contacts within IT and within the business

• It is beneficial to have experience in the following technical support areas – Windows operating systems, LAN / WiFi / WAN, Office 365, Office products Outlook, Internet Web Browsers, Skype, Zoom, BlueJeans messaging and conferencing.

PREFERRED SKILLS

• Strong interpersonal, communication and presentation skills.

• Must be analytical, self-driven and proactive in keeping up with new technologies and attention to details.

• Independent worker with initiatives, resourceful, positive attitude, friendly deposition, good team player and able to deliver results within tight deadlines.

• Experience of project management tools and techniques to assist in major Information Technology implementation projects.

• Some on-call or after hours work may be required

Healthcare Quality & Regulatory Compliance Specialist (Hybrid) AMEA

Opportunity:

Play a critical role in driving compliance and quality programs for Healthcare Transportation and facilities and supporting the Healthcare Quality Management System to ensure processes and systems are compliant with regional and local regulations and customer requirements.

Your Contribution:

1. Quality Policies & Procedures: Determine, implement & promote policies and procedures for company Network and facilities (hubs & stations) to ensure compliance to standards such as GDP, GCP and others.

2. Quality Assessment & Standards: Write & review SOPs and Work Instructions for transportation & fulfilment solutions pertaining to the healthcare industry.

3. Compliance & Quality Program Management: Implement compliance and quality programs to support local Quality teams to ensure they are kept up-to-date and prepared.

4. CAPA Process Management: Lead in process creation and review of documentation on the implementation and responses to corrective and preventive actions (CAPAs) and monitor action progress until closure.

5. Healthcare Quality Management System: Develop, implement & support the system and processes, develop corresponding training programs, and acts as Super User for eQMS system.

6. Internal Audit Programs: Provide inputs to support the design & implementation of robust internal audit processes to ensure readiness of various functions & processes when meeting regulatory agencies & customer audits.

7. Certification Audits: Lead and support various certification audits with relevant regulatory agencies and certification providers across the region.

8. Operations & Customer Audit Programs: Lead regular audit programs / random checks to achieve successful audit outcomes and proper post audit follow up actions.

9. Healthcare Customer Liaison: Liaise with customers to understand quality requirements / issues / underlying concerns to advise on the way forward, provide advice based on interpretations as applicable to 3PL and support in issue resolution via conducting root cause analysis (depot).

10. Healthcare Quality Feedback: Liaise, consolidate feedback from different functions to update and prepare final copy for Quality Questionnaires, Agreements and RFQ Proposals for customers.

11. Validation Programs: Lead and support validation of transportation lanes and critical equipment like cold chain facilities, and packaging systems.

What we look for in you!

1. Hold local pharmacist license (and may be required to hold licenses and permits on behalf of the company)

2. Have three (3) to five (5) years of relevant experience in pharmaceutical or healthcare industry in a quality related role

3. Have competencies in quality assurance / regulatory affairs, customer relationship management and root cause analysis

4. Have working experience ensuring compliance in accordance to Goods Manufacturing Practise cGMP,)/, Good Clinical Practises cGCP, Goods Distribution Practice (GDP) & ISO13485 for Medical Devices, IATA CEIV and other local certifications in a warehouse and transportation business.

5. Experience in conducting external and internal audits

6. Must hold at least Bachelor’s degree in Pharmacy from a reputable local institute.

Your competencies:

1. Accuracy & attention to detail which is crucial to proper compliance to regulatory and standards

2. Problem-solving skills to support customer issue resolution

3. Planning & organization skills to ensure proper audit programs are managed effectively

4. Communication skills to facilitate engagements with customer and regulatory agencies

5. Project management capabilities and familiarity with Process Mapping, Six Sigma, Lean Methodology, Agile or Design Thinking

6. Apply data-driven decision making with the use of data analytics and visualization tools like Power BI and competency in Microsoft Office applications like Excel, Word, and PowerPoint

Must-Have Skills

· Experience in delivering managed services support and SLA management for Datacenter, AWS, Azure, End User Computing and Service Desk

· Transition and Transformation experience in IT Infrastructure Services area

· Knowledge on Datacenter Upgrade of Legacy systems and migration of workloads from DC to Cloud

· Provide solution to customer business requirement, which includes, Plan, solution, commercials and FTE estimates.

Good-to-Have Skills

· Travel, Transport and Hospitality Domain experience

· AWS / Azure Solution Architect certification or equivalent

· Project Management certification or equivalent

Roles and Responsibilities

· Responsible for providing technical directions, control and recommendation to the IT Infrastructure Services team

· Utilization of Server, Storage, backup, cloud team, End User support team personnel to ensure all the agreed deliverable to customer are met within the timelines

· Responsible for Planning and executing Transition of services from Incumbent vendor

· Responsible for achieving the Project Service Level and milestones agreed with the customer

· Provide Datacenter and cloud migration expertise and coordination in support of the overall projects

· Managing the Revenue and Cost, Year on Year productivity gain, Margin, Time & Budget in line to contract, Business score card Alignment

· People Management (Leadership, Vendor, business owners, Stakeholder, Team management), Retention and Mentoring

· Leverage Contextual knowledge and provide Service Improvements, Value Benefits and cost optimization to customer

· Provide insights and Point of View to customer on the Best Practices and Industrial trends in the Datacenter services and Cloud Support which will enable customer

· Support and manage Infrastructure Solutions, Scoping, Transitions, Contracts, Commercial management, Request for Proposals, Sales teams negotiations, Customer negotiations, Amendments on Scope of Work for customer

About You

We’re looking for someone who loves to learn, share knowledge, and is a team player – someone who can bring a fresh perspective and one who is constantly seeking better practice for the overall quality of our work and our customer experience.

Key Areas of Responsibility

● Support of all Applications for ASIA

● Participate in Global Project and Future SAP lead for ASIA

● Develop and validate the application design.

● Gather feedback from business users and understand the requirements

● Define/Validate IT Application process and governance

● Work with other Regional/Global IT teams/Vendor

● Author complex stored procedures, SQL Jobs

● Assists in project planning and scheduling

● L1-L2 Support/trainer for end-users

● Vendor Coordination & Vendor-Contract Management

Qualifications/ Experience

● Diploma/relevant qualification in IT or Computer Science

● Exposure to end-user environments with different application technologies (ERP, CRM, BI…)

● 5+ years experience in ERP, BI space

● Team player with experience working with multi-cultural team and regional exposure

● Pro-active and independent

● Good knowledge of Business process and ERP architecture

● knowledge and exposure working with different modes of integrations ( ETL, ELT, ESB….)

● Very good Knowledge of Microsoft SQL, SSIS.

● An understanding of Financial Reporting and / or Financial Concepts

● An understanding of cash-to-order, procure-to-pay process

● Ability to prioritize assignments,

● Excellent communication skills, both written and verbal, with the ability to present complex ideas to technical and non-technical audiences.

● Excellent analytical and problem-solving skills with an understanding of existing and emerging technologies.

● Ability to prioritize workload and work well under pressure to meet deadlines and manage business expectations.

● Regional travel will be required

● Experience working in the manufacturing domain is a plus

● Willingness to learn new applications is a plus

Mon to Thurs 8.30am - 6pm

Fri 8.30am - 5.30pm

The primary purpose of the position of Senior IT Systems Analyst is to analyse, design, and enhance the Company’s Information Systems to ensure they effectively support and contribute to the overall mission and objectives of the organization.

They work with business stakeholders, IT teams, and vendors to identify requirements, develop solutions, and ensure that systems meet the needs of the organization.

Responsibilities

• Management and support of daily End Users IT requests/issues on business application and Workflow systems

• Ensure IT Tickets are properly logged and followed up with timely escalation to the supervisor and vendors

• Support of business application systems consist of but not limited to DMS (Dealer Management System) and CRM (Customer Management System).

• Ensure proper workflow and documentation of business application systems are in place in the areas of application data backups, housekeeping process, project documentation, application disaster recovery procedures, application licenses and inventory

• Ensure applications conform to stakeholder requirements, reviewing & updating of software design architecture, technical documents, maintaining and enhancing existing application systems

• Work closely with business functions on business application projects, assist & participate in the design & development of new/upgraded of these systems, liaising with vendors to support established specifications & requirements.

• Maintaining open communication with stakeholders and reporting progress and issues to project management and relevant teams.

• Perform periodical audit and security review in the domain of business application systems, accounts, design, architecture to ensure setup adhering to IT Governance & Compliance requirements.

• Designing information systems, including software and hardware components, that meet business requirements and align with IT standards and policies.

• Perform impact analysis arising from business change requests.

• Collaborating with software developers, IT engineers, and other stakeholders to implement and integrate systems.

• Testing and debugging systems to ensure that they meet functional and performance requirements.

• Providing training and support to end-users and IT staff on the use and maintenance of systems.

• Ensuring that systems comply with relevant laws, regulations, and standards.

• Providing technical guidance and mentoring to junior system analysts

• Perform any other duties as directed by Section Head and Management

Experience

• Bachelor or higher qualification in Technology /Information Management /Computer Science

• At least 5 years of technical HANDS-ON experience in business applications support, development, testing, systems design or project management (SDLC)

• Good programming skills in ASP.NET, .NET Core, C#, PHP, Javascript, HTML5,

• Previous project experience with Microsoft end-user technology and related applications. (eg: Microsoft Office 365, Microsoft Teams, Power Automate, Power Apps)

• Experience in the implementation & support of business application systems utilising technologies in the areas of Microsoft solutions.

• Have deep knowledge in Relational Database Management System (RDBMS) such as MS SQL and SQL

• Possess strong business process and analytical skills with the ability to assimilate information quickly, and able to communicate requirements and issues clearly and concisely.

• Knowledge and experience on Automotive Industry business process and application systems preferred.

• ITIL, Microsoft MCDBA, Salesforce and PMP certificate holders will be an added advantage

• Excellent analytical & problem-solving skills, strong self-initiative, good communication skills, can-do attitude and great team player

• Analytical Skills: Strong analytical and problem-solving skills are necessary, including the ability to identify issues, conduct root cause analysis, and develop solutions.

• Communication Skills: Excellent communication skills are necessary, including the ability to communicate technical information to both technical and non-technical stakeholders.

• Project Management Skills: Good project management skills are required, including the ability to manage multiple projects simultaneously, prioritize tasks, and deliver them on time, within budget, and to the required quality standards.

• Attention to Detail: Strong attention to detail is required to ensure that systems meet functional and performance requirements and comply with relevant laws, regulations, and standards.

Mon to Fri 9am to 6pm

Summary:

• Provide support and manage project

• Follow up with clients in timely manner

• Assist sales team with site survey & system design

• Provide onsite support to diagnose and rectify technical issue

• Outline budget based on requirements and tracking costs to deliver project on budget.

• Prepare detailed project plan to schedule key project milestones, workstreams & activities.

• Manage delivery of the project according to project plan.

• Track project and providing regular reports on project status to project team and key stakeholders.

• Manage and adjust for any changes in project scope, schedule and/or budget.

• Managing the relationship and communication with the client and all stakeholders, ensuring the project is delivered to their satisfaction.

Additional Information:

• Relevant educational qualifications in Diploma or Degree in Computer Science / Information Technology

• At least 1 year experience in handling software projects

• Good understanding of programming , new technology trends / applications etc and with .basic cybersecurity & network knowledge.

• Proficient in Windows, Word, Power Point, Excel, and Access

• Able work independently and with other both indoor and outdoor locations

• Effective interpersonal skills for working in a team environment

• Able to work with deadlines and pressure

• Good working attitude and self-motivated

Key responsibilities

• User Support - Respond to IT-related inquiries from end-users. Provide prompt and effective technical assistance for hardware, software, and network-related issues. Guide users through basic troubleshooting steps to resolve common IT problems. Escalate complex issues to the senior engineers if necessary.
• Software and Hardware Support - Install, configure, and maintain software applications on end-users' computers and mobile devices. Assist with the setup and troubleshooting of hardware devices, including computers, printers, peripherals, and audio-visual equipment. Address printing-related issues, including troubleshooting printer connectivity problems. Possess knowledge of basic networking concepts and troubleshooting. Assist users with network connectivity and related issues. Provide support for Microsoft Office products. Conduct regular maintenance checks on computer systems and perform necessary updates.
• Audio and Visual System Setup - Assist in setting up audio and visual systems for meetings and presentations. Troubleshoot and resolve issues related to audio and visual systems.
• In-House Application Support - Assist users with issues related to in-house applications. Collaborate with developers or relevant teams to address and resolve application-related problems. Provide user guidance and support for in-house application usage.
• Documentation - Prepare and update user guides for various software applications, including in-house applications.
• Others - Perform other IT related duties or projects as assigned.

Requirements

• Basic knowledge in Windows Operating Systems, email server and Citrix
• Experience in Microsoft Office Suite
• Experience with IT troubleshooting
• Proactive, responsible and takes ownership of own work
• Ability to maintain high level of confidentiality
• Able to work beyond normal office hours and during weekends or Singapore Public Holidays, if required. Perform standby duties to support the team

Mon to Fri: 8:30am to 6pm

Position Summary

This position is responsible to provide support for general tasks in the warehouse. Picks and packs

shipments, performs delivery and pick-up, loads and unloads, as well as scans all packages. Receives,

put-away, issues and stock-takes materials/inventory.

Responsibilities

• Responsible for the coordination and preparation of all necessary documentation for the movement of warehouse cargo

• Create and maintain reports and files for all operations records, correspondence, plans, and expenses.

• Coordinate with operations personnel to ensure readiness of cargo for deliveries.

• SAP/WMS, timely updating

• Track & Trace shipping details with Forwarding agents

• Weekly Cycle Count report

• Online courier booking and liaise with forwarders via email / phone

• Handle any other ad-hoc / administrative duties

Requirements:

• Experience in logistics, warehousing

• Able to handle heavy lifting and packing, preferably with forklift license.

• Basic computer skills.

Roles & Responsibilities:

• Candidate will be part of our Support team liaising with Product developers to support Client Products deployed at customer sites across the globe.

• Will work along with the Support Lead, take up support tickets assigned, probe the issue, and give possible resolution within the Turn Around Time.

• Candidates will be trained in client products to give end to end resolutions on usual technical issues raised.

• Candidates will be receiving, prioritizing, documenting and actively resolving issues that arises out of our products in any contact center production environment.

• Job profile involves travel to Customer Site across the globe on need basis to perform any support related activities on Client Products.

• Must perform technical troubleshooting on our products implemented at customer site by taking a remote session (or) by coordinating with onsite engineer.

• May have to extend regular work timings (if required) while working on Support tasks assigned.

• Will report to the Support Lead.

Required Professional & Interpersonal Qualities:

• Any Graduate / BE / BTech /MCA.

• Exceptional ability to build and manage relationships and expectations with stakeholders, supporting organizations, and peers.

• Excellent communication, management, negotiation, and organization skills with the ability to communicate at executive levels of the organization.

• Working according to target market time zone a must. Excellent verbal, written and effective communication skills.

• Demonstrated ability to achieve stretch goals in a highly innovative and fast paced environment.

• Effective time-management, organizational and prioritization skills.

• Strong sense of responsibility, accountability and passion about quality of work, desire to learn and take ownership.