Roles & Responsibilities:

• Candidate will be part of our Support team liaising with Product developers to support Client Products deployed at customer sites across the globe.

• Will work along with the Support Lead, take up support tickets assigned, probe the issue, and give possible resolution within the Turn Around Time.

• Candidates will be trained in client products to give end to end resolutions on usual technical issues raised.

• Candidates will be receiving, prioritizing, documenting and actively resolving issues that arises out of our products in any contact center production environment.

• Job profile involves travel to Customer Site across the globe on need basis to perform any support related activities on Client Products.

• Must perform technical troubleshooting on our products implemented at customer site by taking a remote session (or) by coordinating with onsite engineer.

• May have to extend regular work timings (if required) while working on Support tasks assigned.

• Will report to the Support Lead.

Required Professional & Interpersonal Qualities:

• Any Graduate / BE / BTech /MCA.

• Exceptional ability to build and manage relationships and expectations with stakeholders, supporting organizations, and peers.

• Excellent communication, management, negotiation, and organization skills with the ability to communicate at executive levels of the organization.

• Working according to target market time zone a must. Excellent verbal, written and effective communication skills.

• Demonstrated ability to achieve stretch goals in a highly innovative and fast paced environment.

• Effective time-management, organizational and prioritization skills.

• Strong sense of responsibility, accountability and passion about quality of work, desire to learn and take ownership.

Position Summary

We are seeking an experienced IT Engineer who is passionate about providing high-quality technical support to our employees in Singapore and globally. This role is critical in providing technical support and for maintaining the hardware and software environment across the company's offices, ensuring that all technology is functioning optimally to support business operations.

Responsibilities

1. Technical Support

• Provide first-level technical support to end-users via MS Teams, email, or in-person, addressing hardware, software, and network-related issues.

2. Troubleshooting & Solutioning

• Provide basic infrastructure or network troubleshooting. Diagnose and resolve technical issues efficiently and escalate complex problems to appropriate teams when necessary.

3. System Maintenance

• Install, configure, and update software applications, desktops, laptops, TV, Meeting Room bookings and peripherals.

4. IT Documentation

• Create and maintain accurate IT documentation, including processes, procedures, and support resolutions.

5. IT Contract & Licences Management

• Review and maintain IT contracts with vendors ensuring proper approval is completed and documented.
• Review all software licences and provide periodic updates & recommendations.
• Plan and provide a table of report on upcoming licences renewals and ensuring the accounts are done correctly and on-time.

6. Asset Management

• Maintain an inventory of IT equipment and ensure accurate asset tracking.

7. Vendor Collaboration and Purchasing of IT assets

• Review need of IT requisition from users and obtain approval from user’s department head and IT head before partnering with vendors to procure hardware and software as needed.
• Procure, manage, and maintain office IT equipment and cabling to meet agreed standards, ensuring they function safely and effectively.

8. Compliance & Audits

• Conduct periodic system audits and ensure IT systems meet security and compliance standards and taking up the lead for IT Audits and second level check by peers or manager.

9. Infrastructure Support

• Assist with office infrastructure setup and maintenance, including firewalls, access points, printers, and workstations.

10. Onboarding/Offboarding:

• Support employee onboarding and offboarding, including configuring accounts and providing user training on IT tools and processes.

11. In addition, the ideal candidate should be

• Be self-reliant and take ownership of their responsibilities.
• Have high ethical standards in the role.
• Possess proficiency in English and able to communicate clearly with stakeholders and IT team.
• Exhibit excellent teamwork skills and adapt to company’s culture and practices.
• Maintain a high standard of work and adhere to service timelines to ensure operational efficiency.
• Identify areas for improvement in the IT support processes and implement changes to enhance service delivery.
• Experienced in using and supporting Microsoft 365, MS Teams and Sharepoint support.
• Ensure good follow-up to case closure.

12. Qualification & Experience

• Diploma or Degree in Computer Science, Information Technology, or a related field.
• Minimum of 3 years of experience in tech support, desktop support, or a similar role.
• Proficiency in Windows, Linux, and Mac OS; familiarity with both PC and Mac hardware and software is essential.

If you are someone that has the skills and interest to take lead, we welcome you to apply for this role.

Experience Level: Entry-Level (0-2 years of experience preferred)

Job Summary:

We are seeking a dedicated and customer-focused End User and Video Conferencing Support Executive/Specialist to join our IT team. The ideal candidate will provide technical support to end users and ensure the smooth operation of video conferencing systems. This role is perfect for someone with a passion for technology and a desire to help others.

Key Responsibilities:

• Provide technical support to end users for hardware, software, and network issues.

• Troubleshoot and resolve issues related to video conferencing systems (e.g., Zoom, Microsoft Teams).

• Assist with the setup, configuration, and maintenance of video conferencing equipment.

• Conduct training sessions for end users on video conferencing tools and best practices.

• Monitor and maintain IT infrastructure to ensure optimal performance.

• Document and track support requests and resolutions using a ticketing system.

• Collaborate with other IT team members to resolve complex technical issues.

• Stay updated with the latest technology trends and best practices in end user support and video conferencing.

Qualifications:

• ITE or diploma in Information Technology, Computer Science, or a related field.

• 0-2 years of experience in IT support or a related role .

• Strong knowledge of video conferencing tools such as Zoom and Microsoft Teams

• Excellent problem-solving and troubleshooting skills.

• Strong communication and interpersonal skills.

• Ability to work independently and as part of a team.

• Customer-focused with a positive attitude and a willingness to learn.

Benefits:

• Competitive salary and benefits package.

• Opportunities for professional development and growth.

• Friendly and collaborative work environment.

Responsibilities:

1. Software Technical Services:

• System software maintenance: Routine maintenance, installation, upgrades of Windows operating systems; using guides and configuration services,and system image creation and maintenance；
• Application Software Services：OFFICE series software; IE series software and other business software systems installation, maintenance, and upgrades；
• User Guidance Services：Resolve client issues with commonly used software operation, hardware problems encountered, and provide basic training；
• Virus Protection Maintenance：Installation of antivirus software, updates for antivirus databases, and removal of viruses from client terminals；

2. Hardware Maintenance Content

• Hardware installation, debugging, network configuration, peripheral installation, and driver installation；
• Detection, localization, and troubleshooting of hardware faults；
• Providing hardware repair and delivery services；
• Ensuring stable operation of hardware (hard drives, motherboards, memory, etc.) through routine maintenance to extend hardware lifespan；
• Providing irregular guidance and training on hardware usage, software operation, and internet use based on customer needs and actual conditions to enhance customers’ computer skills and efficiency；
• Assisting in the numbering and registration of existing equipment, and compiling statistics on maintenance rates and costs；

3. Network Issues

• Terminal network connections；
• Terminal network troubleshooting；
• Network connections and troubleshooting from switches to terminals；

4. Helpdesk Service Content

• Handle tickets assigned by the Call Center and complete them on time；
• Address other Helpdesk tasks as per the client’s work arrangements；

Requirements:

In addition to meeting the provisions of the main agreement, the basic requirements for Party B’s IT technical service personnel are as follows：

1. Familiar with various Windows operating systems and computer hardware (desktop computers, laptops, etc.)；
2. Familiar with general network hardware and capable of performing basic troubleshooting and configuration tasks；
3. Familiar with the configuration of various application software；
4. Possess a college diploma or bachelor’s degree in computer science or a related field, with one to two years of relevant work experience.
5. Have basic communication skills in both Chinese and English, to support and maintain Chinese and English versions of operating systems and software systems.
6. Have good customer communication skills and the ability to plan and organize work.

Duties & Responsibilities

• Support & Maintenance - Servers: To assist in daily monitoring of system health.
• Support & Maintenance - End Users: To provide support on laptop/desktop issue and end user issue such as Microsoft Windows, Microsoft Office (O365) and Antivirus. Update the related documentation for IT asset tracking and disposal, software and license tracking, and user manuals and guides.
• IT Projects: To participate in various end-user related project such as machine/hardware refresh and software refresh and improvement work, replacement works or new implementation initiatives.

Requirements

• Bachelor’s degree in a relevant field (i.e. IT, Computer Science or Software Engineering)
• 3 to 5 years of relevant IT experience with hands on experience in the following areas:

1. Windows Server and Linux Operating System
2. Cloud (e.g. Office 365, Azure, AWS), Virtualization (Hyper-V, Vmware), Networking (e.g. Cisco, Aruba)

• Good interpersonal and communication skills
• CompTIA A+ or Microsoft Certification will be added advantage
• Be able to work independently and in a team

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to leo.tang(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Tang For Farn (Leo)

EA Personnel Reg No: R24121981

Responsibilities:

Software Technical Services:

1. System software maintenance: Routine maintenance, installation, upgrades of Windows operating systems; using guides and configuration services,and system image creation and maintenance；
2. Application Software Services：OFFICE series software; IE series software and other business software systems installation, maintenance, and upgrades；
3. User Guidance Services：Resolve client issues with commonly used software operation, hardware problems encountered, and provide basic training；
4. Virus Protection Maintenance：Installation of antivirus software, updates for antivirus databases, and removal of viruses from client terminals；

Hardware Maintenance Content

1. Hardware installation, debugging, network configuration, peripheral installation, and driver installation；
2. Detection, localization, and troubleshooting of hardware faults；
3. Providing hardware repair and delivery services；
4. Ensuring stable operation of hardware (hard drives, motherboards, memory, etc.) through routine maintenance to extend hardware lifespan；
5. Providing irregular guidance and training on hardware usage, software operation, and internet use based on customer needs and actual conditions to enhance customers’ computer skills and efficiency；
6. Assisting in the numbering and registration of existing equipment, and compiling statistics on maintenance rates and costs；

Network Issues

1. Terminal network connections；
2. Terminal network troubleshooting；
3. Network connections and troubleshooting from switches to terminals；

Helpdesk Service Content

1. Handle tickets assigned by the Call Center and complete them on time；
2. Address other Helpdesk tasks as per the client’s work arrangements；

Basic Requirements

1. Physically healthy and passed health examinations；
2. Familiar with various Windows operating systems and computer hardware (desktop computers, laptops, etc.)；
3. Familiar with general network hardware and capable of performing basic troubleshooting and configuration tasks；
4. Familiar with the configuration of various application software；
5. Possess a college diploma or bachelor’s degree in computer science or a related field, with one to two years of relevant work experience.
6. Good customer communication skills and the ability to plan and organize work.

We are looking for a SEO Specialist who will take personal responsibility for the success of new and existing clients' SEO campaigns and make them his or her own. In this position, the SEO Specialist will be responsible for all tasks related to clients' SEO campaigns including keyword research, SEO audit, competitor analysis, on-page and off-page optimisation and tracking of keywords performance.

The SEO Specialist is required to participate in all aspects of the client's campaigns, including initial planning, implementation, monitoring, optimisation, analysis and reporting.

Rewards:

• High basic salary
• Medical and insurance coverage
• Yearly pay increment
• Additional 2 days of annual leave every year
• Able to attend internal and external courses
• Manage some of Singapore’s biggest brand campaigns
• Work alongside with an award winning team (Winner of Search Marketing Agency Of The Year 2022 & Lead Generation Agency Of The Year 2022)
• A super fun and dynamic company culture
• Work from home available

Responsibilities:

• Keyword research, SEO audit, competitor analysis, on-page and off-page optimisation, tracking of keywords performance, content optimisation and social syndication
• Work closely with Content Strategist and Sales Team
• Generate regular reports with recommendations
• Proactively contribute to account strategy and provide recommendations to meet clients' goals
• Responding to clients' emails and call
• Maintain knowledge of industry news including changes to current practices
• Knowledge of data analysis using Google Analytic/Google Search Console will give the candidate a competitive edge

Requirements:

• STRICTLY Singaporean or PR holder only
• Experience in a SEO related role
• Fluent in written and spoken English
• Great with client management
• Possesses self-initiative, hardworking and responsible
• Resourceful, cheerful disposition with a positive working attitude

Probation Period:

This position includes a 6 months probationary period to assess mutual compatibility within the job role.

Why Us:

Voted by Adidas, CapitaLand, Grab, Lazada, Alibaba, L’Oréal, Hilton, Zalora and UOB, we are the winner of Search Marketing Agency of the year 2022. We are also the winner of Lead Generation Agency of the year 2022.

With an ongoing expansion plan, we want to gather the best talents in Singapore and bring Impossible Marketing globally. This means that you get to manage some of the biggest brand campaigns in Singapore and Asia.

In addition, we are probably the only Digital Marketing Agency in Singapore who takes CSR seriously. We launched “Project KATE” back in 2015 and have since supported multiple charity organisations and the less fortunate for free.

More info: https://www.impossible.sg/

The IT Operator is responsible for:

Provide single point of contact for incident, service request and escalation.

• Monitor, manage and maintain data centre operation and facilities.

• Manage equipment movement

• Daily monitoring of status

• Ensure proper running of the existing data centre systems.

• Perform tape mount and un-mount for the backup operation.

• Handle the portable media storage for off-site storage.

• Liaise with the vendor on maintenance and enhancement issues.

• Troubleshoot and report system incidents/problem and abnormalities.

• Resolve incidents related to routine problems or known issues.

• Adhere to service level agreement for response time and turnaround time.

• Able to work shift including weekends and public holidays.

Requirements:

• Possess Diploma in Computer Science/Electronics/IT or equivalent

• Minimum 1 year of relevant working experience in IT infrastructure operation

• 12 hrs shift working

Interested candidates, please forward a detailed resume and email to career{a}tempserv.com.sg

Tempserv Pte Ltd

License No: 06C3745

Attention: Wee Wan Qi / EA Personnel No: R22109446

We are looking for a Senior SEO Specialist who will take personal responsibility for the success of new and existing clients' SEO campaigns and make them his or her own. In this position, the SEO Specialist will be responsible for all tasks related to clients' SEO campaigns including keyword research, SEO audit, competitor analysis, on-page and off-page optimisation and tracking of keywords performance.

The SEO Specialist is required to participate in all aspects of the client's campaigns, including initial planning, implementation, monitoring, optimisation, analysis and reporting.

Rewards:

• High basic salary
• Medical and insurance coverage
• Yearly pay increment
• Additional 2 days of annual leave every year
• Able to attend internal and external courses
• Manage some of Singapore’s biggest brand campaigns
• Work alongside with an award winning team (Winner of Search Marketing Agency Of The Year 2022 & Lead Generation Agency Of The Year 2022)
• A super fun and dynamic company culture
• Work from home available

Responsibilities:

• Keyword research, SEO audit, competitor analysis, on-page and off-page optimisation, tracking of keywords performance, content optimisation and social syndication
• Work closely with Content Strategist and Sales Team
• Generate regular reports with recommendations
• Proactively contribute to account strategy and provide recommendations to meet clients' goals
• Responding to clients' emails and calls
• Maintain knowledge of industry news including changes to current practices
• Be the in-house expert on all SEO related matters
• Knowledge of data analysis using Google Analytic/Google Search Console will give the candidate a competitive edge

Requirements:

• STRICTLY Singaporean or PR holder only
• Minimum 2-year SEO experience OR 1-year experience in a digital marketing agency environment
• Fluent in written and spoken English
• Great with client management
• Possesses self-initiative, hardworking and responsible
• Resourceful, cheerful disposition with a positive working attitude

Probation Period:

This position includes a 6 months probationary period to assess mutual compatibility within the job role.

Why Us:

Voted by Adidas, CapitaLand, Grab, Lazada, Alibaba, L’Oréal, Hilton, Zalora and UOB, we are the winner of Search Marketing Agency of the year 2022. We are also the winner of Lead Generation Agency of the year 2022.

With an ongoing expansion plan, we want to gather the best talents in Singapore and bring Impossible Marketing globally. This means that you get to manage some of the biggest brand campaigns in Singapore and Asia.

In addition, we are probably the only Digital Marketing Agency in Singapore who takes CSR seriously. We launched “Project KATE” back in 2015 and have since supported multiple charity organisations and the less fortunate for free.

More info: https://www.impossible.sg/

As an IT Executive, your role provides seamless integration of the IT infrastructure support to the end users. You will be responsible for the daily operations of the IT infrastructure. You will be managing various IT hardware such as server, network equipment, IT software, Firewall, Virtualization, maintain and update IT documentations. Additionally, you will participate in server and network monitoring or related IT projects.

Duties & Responsibilities

• Support & Maintenance - Servers: To assist in daily monitoring of system health.
• Support & Maintenance - End Users: To provide support on laptop/desktop issue and end user issue such as Microsoft Windows, Microsoft Office (O365) and Antivirus. Update the related documentation for IT asset tracking and disposal, software and license tracking, and user manuals and guides.
• IT Projects: To participate in various end-user related project such as machine/hardware refresh and software refresh and improvement work, replacement works or new implementation initiatives.

Requirements

• Bachelor’s degree in a relevant field (i.e. IT, Computer Science or Software Engineering)
• 3 to 5 years of relevant IT experience with hands on experience in the following areas:
• Windows Server and Linux Operating System
• Cloud (e.g. Office 365, Azure, AWS), Virtualization (Hyper-V, Vmware), Networking (e.g. Cisco, Aruba)
• Good interpersonal and communication skills
• CompTIA A+ or Microsoft Certification will be added advantage

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Ding Xin Er

EA Personnel Reg No: R22106669

Position Overview:

We are seeking a dynamic and detail-oriented professional to join our team as an Accounts and Admin Executive. This role will provide multifaceted support in administration, accounting, and human resources, as well as assist in various matters within the department, ensuring the smooth and efficient operation of our business.

Basic Salary 3,500 to $4,000 + bonus and benefits

Key Responsibilities:

• Manage accounts receivable and accounts payable, including processing invoices and payments.
• Prepare and issue invoices to customers for services rendered.
• Assist in any other finance-related matters as required.
• Provide comprehensive administrative support across HR, Accounts, and Marketing teams.
• Assist with day-to-day operations of the HR & Admin functions and duties
• Assist with HR-related tasks, including employee records, and recruitment coordination.
• Assist in claims submission, government grants, insurance, etc
• Handle administrative tasks such as scheduling meetings and managing office supplies.
• Attend to Ad hoc general duties assigned by the Management.

Job Requirements

• Holds professional qualification in Accounting, Business Administration, or equivalent
• 3 - 5 years of experience in accounting or administrative roles.
• Proficiency in accounting software (SAGE 300) & Microsoft 365 knowledge will be an advantage
• Strong analytical skills to manage finance database.
• Attention to detail and accuracy in handling financial and administrative tasks.
• Good communication and interpersonal skills.
• Ability to work independently and as part of a team.

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

A Regional Corporate bank seeking to further establish its presence in Singapore is looking for an experienced IT Audit Specialist. You will be given a great opportunity to execute the Audit Plan, track audit remediation and support complex coordination for the Singapore Branch. In return, you will enjoy an attractive annual remuneration of up to $100,000 per annum.

Key Responsibilities:

• Perform internal audit risk assessments and manage audit engagements.
• Conduct post-project evaluations for the Branch’s initiatives.
• Monitor and validate corrective actions following audits.
• Coordinate external audits, internal audits from HQ, and other inspection processes.
• Handle ad-hoc tasks assigned by the Branch and HQ audit teams.

Knowledge & Experience Required:

• A degree holder with at least 5 years of relevant experience in external or internal auditing within the banking industry, with a preference for candidates with 3 years of experience in technology risk assessment and assurance.
• Certification such as CISA or equivalent is desirable.
• Strong data analytics skills and proficiency in Microsoft Office tools (e.g., Word, Excel, PowerPoint, and Access).
• Solid understanding of applicable regulatory requirements, industry guidelines, and best practices.

If you are interested in the role, please apply with your updated resume to [email protected] (R1879177) for a confidential discussion. If the role does not match your profile, feel free to refer the role to your professional peers or friends.

About Us:

At As We Move, we focus on holistic fitness and wellness, helping individuals not just move better but feel better. As part of our mission to empower clients to reach their fitness and recovery goals, we are seeking skilled Sports Massage Therapists or Tuina Specialists to provide expert recovery services in a flexible and professional setting.

Key Responsibilities:

Perform high-quality sports massage therapy or tuina sessions to aid in muscle recovery, stress relief, and injury prevention.

Assess client needs and recommend appropriate techniques and treatments based on individual conditions.

Provide prehab and rehab support for clients recovering from injuries or chronic tension.

Collaborate with Personal Trainers to create integrated recovery and fitness plans for clients.

Deliver sessions at both our gym location and, occasionally, at client-specified locations as requested.

Maintain accurate records of client progress and adhere to confidentiality policies.

Educate clients on self-care techniques, such as stretching and mobility exercises, to support recovery between sessions.

What We Offer:

Competitive pay per session.

Opportunities for skill enhancement through workshops and advanced certifications.

A welcoming, inclusive work environment with access to our fitness and wellness programs.

Flexibility in working hours and the chance to build your own client base.

Job Description :

1. Product Knowledge

• Responsible to receive/gather in time all information regarding product specifications or modifications of existing products, upgrading or extending existing/new products. This information/s is necessary to strengthen product knowledge so that these can be translated and explained clearly to distributors / customers.
• Keeps up technical knowledge by making suggestions to the management on which continuing education programs may be useful for him/her.

2. Implementation of favorable conditions to support sales/marketing target achievement

• Conducts application and theoretical training for the representatives of the different distributors in the region.
• Provides end-user training, as and when necessary
• Develops to strengthen the product knowledge of distributors (Eg. Training manual, etc)
• Handles product-related complaints and other application issues and provides excellent assistance for troubleshooting purpose/s.
• Maintains regular communication and continuous contact with all the subsidiaries & distributors.

3. Reporting

• Prepares and submits a monthly activity report to the Supervisor. This report includes activities done in the past month, issue resolved and to resolve, and plan of action for the next 2 months.

Job Requirements :

• Diploma in Medical Technology or equivalent.
• A minimum of 5 years of experience in a Clinical Flowcytometry lab, with a focus on leukemia and lymphoma.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
• A commitment to upholding the highest standards of professionalism and conduct, both personally and professionally.
• Ability to travel 20% - 40% of the year.

HOW TO APPLY:

Interested applicants, kindly click on “APPLY NOW” or send your resume in MS WORD format to hestia.wong(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Wong Ying Huan (Hestia)

EA Personnel Reg No: R24122431

Job Requirements:

• Provide daily onsite IT support on hardware, networks and software to ensure timely resolution of customer issues.
• Configuration of equipment to connect to corporate network and domain.
• Ensure tasks performed are updated via ticketing system or team lead.
• Follow and enforce IT, Security and acceptable use parties.
• Provide training to users regarding the use of system and applications when needed.
• Assist to maintain and keep track of IT assets for assigning to user and disposals.
• Liaise with vendors on repair and maintenance of IT related equipment.
• Deliver Windows deployment and migration projects.

Requirements:

• Min 2 years of relevant IT Support experience supporting a large customer base.
• Good knowledge of Windows OS and basic knowledge of systems and servers.
• Experience in managing computer hardware such as laptops, PC, etc.
• Proactive and meticulous attention to details.

Job Description:

• Handle full set of accounts
• Perform bookkeeping using QuickBooks Online
• Prepare weekly accounts payable list
• Conduct bank and sales reconciliations
• File GST quarterly with IRAS
• Submit GTO to the landlord monthly
• Prepare reports, FRS116, and balance sheet schedules for year-end auditing and liaise with auditors.
• Coordinate with the corporate secretary to prepare reports for ECI and corporate tax filing
• Prepare monthly internal management reports
• Perform other ad hoc duties as needed

Requirements:

• Diploma or degree in Accounting, Finance, or a related field.
• At least 2-3 years of experience in handling a full set of accounts and bookkeeping.
• Proficiency in QuickBooks Online and familiarity with other accounting tools.
• Strong knowledge of GST filing and IRAS requirements.
• Familiarity with FRS 116 and financial reporting standards.
• Experience with bank and sales reconciliations, accounts payable, and year-end audits.
• Ability to prepare detailed financial reports and balance sheet schedules.

Benefit for Staff:

• Birthday Leave (and celebration!)
• Medical Coverage
• Bonus Plan
• Chinese New Year - Company's Lunch and Gift
• Apex Family Annual D&D and Recognition Awards
• Monthly Team Bonding Events
• Marriage Leave and Gift
• Newborn Gift

· Driver to be familiar with all Singapore roads.

· Able to plan the routes at the beginning of the day.

· Housekeeping of vehicle after every work shift to ensure the vehicle is kept clean and in good condition for use the following work shift.

· Accept day/night shifts.

· Required to work on weekends.

· Need unload the goods, Must be physically strong.

· At least 5 years of experience

· Research and plan for traffic, construction and weather delays

· Use navigation applications to determine the best route

· Interact with clients professionally at all times

· Ensure that the vehicle is always fueled and ready for use

· Arrange for vehicle repairs as needed

Job Description:

• Provide assistance, knowledge and user support in all aspects of IT to ensure the company's business gets maximum benefit from IT systems

• Perform system changes and developments to any of company's systems and applications to agreed standards and timescales.

• Provide basic hardware/software configuration, fault finding and problem resolution.

• Conduct routine maintenance, monitoring and administration on IT systems, hardware, network and business applications.

• Provide video and audio-conferencing system support to end users

• Supporting Group Digital projects/initiatives

• Liaise with external support organisations to ensure their service meets company's business requirements e.g. Service Desk, Telecoms provision and support.

• Answer technical queries and meet operational service levels

• Ensure own work satisfies quality requirements and is documented to departmental standards with all associated databases updated.

• Work as a team member and share knowledge with colleagues.

• Work to agreed personal development plans to broaden the skill range available for all systems and application areas.

• Generate KPI’s and reports to share details on the IT service and IT activities.

• Provide user training, hints and tips and other user assistance as required on systems and applications.

• Provide purchasing advice to and purchase IT equipment on behalf of the business, place orders and manage the stock of IT equipment and spares.

• Be available to support the business during ‘out of core hour’ working time.

• Proactively supports and operates solutions and takes measures to enhance processes and improve service delivery.

• Manage incidents and requests from customers.

Job requirements

• A sound range of IT skills, which need to be kept up to date in line with IT developments in the business.

• Have a basic understanding of the desktop and LAN\WiFi\WAN technical domains, involving familiarity with a wide range of environmental components and support tools.

• Good knowledge of computer hardware, Windows and Mac operating systems, and software applications

• Good understanding of mobile / smart devices, Android and iOS

• Good working knowledge of video conferencing platforms, Zoom, BlueJeans, Skype for Business

• Good working knowledge and experience in managing Office365 and Azure

• To demonstrate the ability to acquire and apply new technical knowledge, be able to work without close supervision.

• Work to high professional and personal standards in a disciplined manner to agreed standards and procedures and maintain appropriate databases and documentation

• The ability to work within a complex technical environment and able to perform tasks and resolve problems on a variety of systems and applications

• The ability to work within a team and be willing to share learning and to learn from others.

• Possession of good verbal and written communication skills.

• Maintain good personal skills and an ability to cope with potential conflict.

QUALIFICATIONS AND EXPERIENCE

• IT / engineer related diploma from polytechnic or degree from university

• Microsoft Certified Systems Engineer (MCSE) or a COMPTIA certification would be beneficial.

• ITIL Foundation V3 would be beneficial

• Thoroughness for investigating and monitoring systems and tenacity for resolving the root cause of problems.

• Familiarity with professional development standards

• Thorough knowledge of IT products and the marketplace

• Maintaining a good network of contacts within IT and within the business

• It is beneficial to have experience in the following technical support areas – Windows operating systems, LAN / WiFi / WAN, Office 365, Office products Outlook, Internet Web Browsers, Skype, Zoom, BlueJeans messaging and conferencing.

PREFERRED SKILLS

• Strong interpersonal, communication and presentation skills.

• Must be analytical, self-driven and proactive in keeping up with new technologies and attention to details.

• Independent worker with initiatives, resourceful, positive attitude, friendly deposition, good team player and able to deliver results within tight deadlines.

• Experience of project management tools and techniques to assist in major Information Technology implementation projects.

• Some on-call or after hours work may be required

About You

We’re looking for someone who loves to learn, share knowledge, and is a team player – someone who can bring a fresh perspective and one who is constantly seeking better practice for the overall quality of our work and our customer experience.

Key Areas of Responsibility

● Support of all Applications for ASIA

● Participate in Global Project and Future SAP lead for ASIA

● Develop and validate the application design.

● Gather feedback from business users and understand the requirements

● Define/Validate IT Application process and governance

● Work with other Regional/Global IT teams/Vendor

● Author complex stored procedures, SQL Jobs

● Assists in project planning and scheduling

● L1-L2 Support/trainer for end-users

● Vendor Coordination & Vendor-Contract Management

Qualifications/ Experience

● Diploma/relevant qualification in IT or Computer Science

● Exposure to end-user environments with different application technologies (ERP, CRM, BI…)

● 5+ years experience in ERP, BI space

● Team player with experience working with multi-cultural team and regional exposure

● Pro-active and independent

● Good knowledge of Business process and ERP architecture

● knowledge and exposure working with different modes of integrations ( ETL, ELT, ESB….)

● Very good Knowledge of Microsoft SQL, SSIS.

● An understanding of Financial Reporting and / or Financial Concepts

● An understanding of cash-to-order, procure-to-pay process

● Ability to prioritize assignments,

● Excellent communication skills, both written and verbal, with the ability to present complex ideas to technical and non-technical audiences.

● Excellent analytical and problem-solving skills with an understanding of existing and emerging technologies.

● Ability to prioritize workload and work well under pressure to meet deadlines and manage business expectations.

● Regional travel will be required

● Experience working in the manufacturing domain is a plus

● Willingness to learn new applications is a plus

Mon to Fri 9am to 6pm

Summary:

• Provide support and manage project

• Follow up with clients in timely manner

• Assist sales team with site survey & system design

• Provide onsite support to diagnose and rectify technical issue

• Outline budget based on requirements and tracking costs to deliver project on budget.

• Prepare detailed project plan to schedule key project milestones, workstreams & activities.

• Manage delivery of the project according to project plan.

• Track project and providing regular reports on project status to project team and key stakeholders.

• Manage and adjust for any changes in project scope, schedule and/or budget.

• Managing the relationship and communication with the client and all stakeholders, ensuring the project is delivered to their satisfaction.

Additional Information:

• Relevant educational qualifications in Diploma or Degree in Computer Science / Information Technology

• At least 1 year experience in handling software projects

• Good understanding of programming , new technology trends / applications etc and with .basic cybersecurity & network knowledge.

• Proficient in Windows, Word, Power Point, Excel, and Access

• Able work independently and with other both indoor and outdoor locations

• Effective interpersonal skills for working in a team environment

• Able to work with deadlines and pressure

• Good working attitude and self-motivated

Mon to Thurs 8.30am - 6pm

Fri 8.30am - 5.30pm

The primary purpose of the position of Senior IT Systems Analyst is to analyse, design, and enhance the Company’s Information Systems to ensure they effectively support and contribute to the overall mission and objectives of the organization.

They work with business stakeholders, IT teams, and vendors to identify requirements, develop solutions, and ensure that systems meet the needs of the organization.

Responsibilities

• Management and support of daily End Users IT requests/issues on business application and Workflow systems

• Ensure IT Tickets are properly logged and followed up with timely escalation to the supervisor and vendors

• Support of business application systems consist of but not limited to DMS (Dealer Management System) and CRM (Customer Management System).

• Ensure proper workflow and documentation of business application systems are in place in the areas of application data backups, housekeeping process, project documentation, application disaster recovery procedures, application licenses and inventory

• Ensure applications conform to stakeholder requirements, reviewing & updating of software design architecture, technical documents, maintaining and enhancing existing application systems

• Work closely with business functions on business application projects, assist & participate in the design & development of new/upgraded of these systems, liaising with vendors to support established specifications & requirements.

• Maintaining open communication with stakeholders and reporting progress and issues to project management and relevant teams.

• Perform periodical audit and security review in the domain of business application systems, accounts, design, architecture to ensure setup adhering to IT Governance & Compliance requirements.

• Designing information systems, including software and hardware components, that meet business requirements and align with IT standards and policies.

• Perform impact analysis arising from business change requests.

• Collaborating with software developers, IT engineers, and other stakeholders to implement and integrate systems.

• Testing and debugging systems to ensure that they meet functional and performance requirements.

• Providing training and support to end-users and IT staff on the use and maintenance of systems.

• Ensuring that systems comply with relevant laws, regulations, and standards.

• Providing technical guidance and mentoring to junior system analysts

• Perform any other duties as directed by Section Head and Management

Experience

• Bachelor or higher qualification in Technology /Information Management /Computer Science

• At least 5 years of technical HANDS-ON experience in business applications support, development, testing, systems design or project management (SDLC)

• Good programming skills in ASP.NET, .NET Core, C#, PHP, Javascript, HTML5,

• Previous project experience with Microsoft end-user technology and related applications. (eg: Microsoft Office 365, Microsoft Teams, Power Automate, Power Apps)

• Experience in the implementation & support of business application systems utilising technologies in the areas of Microsoft solutions.

• Have deep knowledge in Relational Database Management System (RDBMS) such as MS SQL and SQL

• Possess strong business process and analytical skills with the ability to assimilate information quickly, and able to communicate requirements and issues clearly and concisely.

• Knowledge and experience on Automotive Industry business process and application systems preferred.

• ITIL, Microsoft MCDBA, Salesforce and PMP certificate holders will be an added advantage

• Excellent analytical & problem-solving skills, strong self-initiative, good communication skills, can-do attitude and great team player

• Analytical Skills: Strong analytical and problem-solving skills are necessary, including the ability to identify issues, conduct root cause analysis, and develop solutions.

• Communication Skills: Excellent communication skills are necessary, including the ability to communicate technical information to both technical and non-technical stakeholders.

• Project Management Skills: Good project management skills are required, including the ability to manage multiple projects simultaneously, prioritize tasks, and deliver them on time, within budget, and to the required quality standards.

• Attention to Detail: Strong attention to detail is required to ensure that systems meet functional and performance requirements and comply with relevant laws, regulations, and standards.

• Perm with hybrid work arrangements
• Strong L1 support with some regional experience and have supported large user headcount (i.e. >1500)
• Ability to manage both Mac ad Windows OS and be familiar with tools such as O365, Active Directory, Microsoft Exchange Administration, Bitlocker, etc.
• Good communication skills

Job Description

• Monitoring, maintaining, troubleshooting computer systems and networks problems
• Handle support tickets within the required SLA and IT service measures and with a high customer satisfaction
• Install and set up laptops, printers, phones, operating systems, and applications (and other necessary equipment)
• Image computers according to specification using SCCM/JAMF/MDM
• Active directory maintenance
• Office 365 and corporate software related support
• Supporting the roll-out of new applications and hardware
• Repair and support equipment as necessary
• Act as the security liaison in the Singapore local office; adhering to the security guidelines and ensuring employees are following the company security policies and procedures.
• Ad hoc tasks and projects as needed

Requirements

• 5 - 8 years prior experience in a helpdesk support role with strong troubleshooting and problem-solving mindset
• Strong knowledge of Microsoft Windows operating system’ Microsoft Office products, Mac operating system and Mac management
• Demonstrated ability with Active Directory, Exchange administration (email accounts, distribution lists, shared mailboxes, resources) and remote-control support tools
• Confident in managing relationships with APJ stakeholders across levels and vendors
• Proven operator in processing support requests across APJ amongst other priorities
• Team player mentality in a regional & global team
• Ability to work independently in a fast-paced environment
• Can work in flexible hours within a global team

Triton AI Pte Ltd

Registration Number: R1980724

EA: 21C0661

Healthcare Quality & Regulatory Compliance Specialist (Hybrid) AMEA

Opportunity:

Play a critical role in driving compliance and quality programs for Healthcare Transportation and facilities and supporting the Healthcare Quality Management System to ensure processes and systems are compliant with regional and local regulations and customer requirements.

Your Contribution:

1. Quality Policies & Procedures: Determine, implement & promote policies and procedures for company Network and facilities (hubs & stations) to ensure compliance to standards such as GDP, GCP and others.

2. Quality Assessment & Standards: Write & review SOPs and Work Instructions for transportation & fulfilment solutions pertaining to the healthcare industry.

3. Compliance & Quality Program Management: Implement compliance and quality programs to support local Quality teams to ensure they are kept up-to-date and prepared.

4. CAPA Process Management: Lead in process creation and review of documentation on the implementation and responses to corrective and preventive actions (CAPAs) and monitor action progress until closure.

5. Healthcare Quality Management System: Develop, implement & support the system and processes, develop corresponding training programs, and acts as Super User for eQMS system.

6. Internal Audit Programs: Provide inputs to support the design & implementation of robust internal audit processes to ensure readiness of various functions & processes when meeting regulatory agencies & customer audits.

7. Certification Audits: Lead and support various certification audits with relevant regulatory agencies and certification providers across the region.

8. Operations & Customer Audit Programs: Lead regular audit programs / random checks to achieve successful audit outcomes and proper post audit follow up actions.

9. Healthcare Customer Liaison: Liaise with customers to understand quality requirements / issues / underlying concerns to advise on the way forward, provide advice based on interpretations as applicable to 3PL and support in issue resolution via conducting root cause analysis (depot).

10. Healthcare Quality Feedback: Liaise, consolidate feedback from different functions to update and prepare final copy for Quality Questionnaires, Agreements and RFQ Proposals for customers.

11. Validation Programs: Lead and support validation of transportation lanes and critical equipment like cold chain facilities, and packaging systems.

What we look for in you!

1. Hold local pharmacist license (and may be required to hold licenses and permits on behalf of the company)

2. Have three (3) to five (5) years of relevant experience in pharmaceutical or healthcare industry in a quality related role

3. Have competencies in quality assurance / regulatory affairs, customer relationship management and root cause analysis

4. Have working experience ensuring compliance in accordance to Goods Manufacturing Practise cGMP,)/, Good Clinical Practises cGCP, Goods Distribution Practice (GDP) & ISO13485 for Medical Devices, IATA CEIV and other local certifications in a warehouse and transportation business.

5. Experience in conducting external and internal audits

6. Must hold at least Bachelor’s degree in Pharmacy from a reputable local institute.

Your competencies:

1. Accuracy & attention to detail which is crucial to proper compliance to regulatory and standards

2. Problem-solving skills to support customer issue resolution

3. Planning & organization skills to ensure proper audit programs are managed effectively

4. Communication skills to facilitate engagements with customer and regulatory agencies

5. Project management capabilities and familiarity with Process Mapping, Six Sigma, Lean Methodology, Agile or Design Thinking

6. Apply data-driven decision making with the use of data analytics and visualization tools like Power BI and competency in Microsoft Office applications like Excel, Word, and PowerPoint

Responsibilities

• Overall accountable and responsible for delivery of testing services across the Payments, Real-time Data, Online API (PROS) Program
• Manage and oversee the day-to-day delivery of test services by Bank appointed vendors in the conduct of testing
• Works with the testing service providers and other Bank’s stakeholders to review, provide feedback and sign off on the test strategy, test plans and other test service providers’ artefacts for the testing service delivery
• Coordinates with the Test Governance team to ensure adoption of testing methods, standards and tools, and to coordinate any health checks or audits
• Ensures that any changes to the scope of services are communicated to the respective test service providers and the impact is factored in to the plan
• Engages with various Bank’s stakeholders (including but not limited to, application, security, infrastructure, business), testing service providers to ensure testing services meet the banks’ objectives and demand
• Act as the first point of escalation for any issues raised by Bank’s stakeholders, testing service providers
• Quantify, manage, track and report test related statuses, SLA and KPIs, and ensure that defined testing transformation SLA and KPI targets are met for the portfolio accountable
• Drive and collaborate with all Bank’s stakeholders and test service providers to plan all testing related deliveries for the portfolio accountable
• Participate and contribute in forums, as required, to drive testing transformation and innovation
• Works closely with the Test Engineering Lead to provide inputs around domain specific test engineering requirements and ensure that they are met
• Establishes and maintains effective working relationships with the Vendor Test Managers/Test Leads for the respective domains
• Engages stakeholder communities to get their feedback on testing service delivery and identify improvement opportunities to be fed back to the Test CoE team

Requirements

• Bachelor’s Degree or Master’s degree in computer engineering or related field
• Proven working experience in test delivery or equivalent role with at least 10 years’ relevant experience in large and complex organizations preferably in the area of Banking and Finance and at least 5 years’ senior manager experience in testing
• Extensive experience in managing end to end delivery of testing services from multiple vendor test service providers
• Proven experience in testing standards, tools, processes & methodologies, frameworks, and various delivery methodologies e.g. Agile, Hybrid Agile and Waterfall, DevOps
• Proven, successful track record of managing shared IT service development and/ or IT Testing Services
• Demonstrated success in developing highly effective working relationships with internal and external stakeholders to deliver collaboration, partnerships and services
• Strong domain knowledge on Transaction Banking, Wholesales Banking and Payments Program. Experience in managing testing on these domain knowledges will be an advantage
• Strong attention to details, excellent analytical and problem solving skills
• Experience in managing multiple external testing service providers
• Experience in managing multi-cultural, diverse, direct and virtual teams
• Experience in various testing tool suites like HP UFT/QTP, LoadRunner/Performance Center/SiteScope, HP ALM / Quality Center, Tosca, Appium, Java, Selenium, JIRA etc
• Must display a high level of professional judgment, commitment, integrity, and teamwork
• Excellent client facing, internal communications, written and verbal communication skills
• Testing or quality certifications, PMP certifications, and Test Maturity Model integration (TMMi) Framework awareness will be preferred

Key Domain/ Technical Skills:

• Payments processing
• Cross border transaction processing
• Vendor management

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

Key Accountabilities And Job Functions:

(A) Sanction Screening

1. Perform day-to-day operational activities in relation to Sanctions Screening over voluminous payment transaction processing for inward & outward remittances.

2. Attend to adhoc issues / escalate where applicable

3. Ensure adherence compliance to SOPs, agreed service levels for turnaround/cutoff time, and all relevant policies, standards and guidelines.

Job Duties & responsibilities

1. Support daily business operations for Sanction Screening.

2. Liaising with internal stakeholders with regards to alerts; seeking for additional information; escalating to internal compliance team where applicable

3. Performing daily reconciliation and daily report.

4. Support LV on weekend after system enhancement or system testing (UAT).

5. OT hours will be required on high vol days.

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.