Job Description:

• Provide assistance, knowledge and user support in all aspects of IT to ensure the company's business gets maximum benefit from IT systems

• Perform system changes and developments to any of company's systems and applications to agreed standards and timescales.

• Provide basic hardware/software configuration, fault finding and problem resolution.

• Conduct routine maintenance, monitoring and administration on IT systems, hardware, network and business applications.

• Provide video and audio-conferencing system support to end users

• Supporting Group Digital projects/initiatives

• Liaise with external support organisations to ensure their service meets company's business requirements e.g. Service Desk, Telecoms provision and support.

• Answer technical queries and meet operational service levels

• Ensure own work satisfies quality requirements and is documented to departmental standards with all associated databases updated.

• Work as a team member and share knowledge with colleagues.

• Work to agreed personal development plans to broaden the skill range available for all systems and application areas.

• Generate KPI’s and reports to share details on the IT service and IT activities.

• Provide user training, hints and tips and other user assistance as required on systems and applications.

• Provide purchasing advice to and purchase IT equipment on behalf of the business, place orders and manage the stock of IT equipment and spares.

• Be available to support the business during ‘out of core hour’ working time.

• Proactively supports and operates solutions and takes measures to enhance processes and improve service delivery.

• Manage incidents and requests from customers.

Job requirements

• A sound range of IT skills, which need to be kept up to date in line with IT developments in the business.

• Have a basic understanding of the desktop and LAN\WiFi\WAN technical domains, involving familiarity with a wide range of environmental components and support tools.

• Good knowledge of computer hardware, Windows and Mac operating systems, and software applications

• Good understanding of mobile / smart devices, Android and iOS

• Good working knowledge of video conferencing platforms, Zoom, BlueJeans, Skype for Business

• Good working knowledge and experience in managing Office365 and Azure

• To demonstrate the ability to acquire and apply new technical knowledge, be able to work without close supervision.

• Work to high professional and personal standards in a disciplined manner to agreed standards and procedures and maintain appropriate databases and documentation

• The ability to work within a complex technical environment and able to perform tasks and resolve problems on a variety of systems and applications

• The ability to work within a team and be willing to share learning and to learn from others.

• Possession of good verbal and written communication skills.

• Maintain good personal skills and an ability to cope with potential conflict.

QUALIFICATIONS AND EXPERIENCE

• IT / engineer related diploma from polytechnic or degree from university

• Microsoft Certified Systems Engineer (MCSE) or a COMPTIA certification would be beneficial.

• ITIL Foundation V3 would be beneficial

• Thoroughness for investigating and monitoring systems and tenacity for resolving the root cause of problems.

• Familiarity with professional development standards

• Thorough knowledge of IT products and the marketplace

• Maintaining a good network of contacts within IT and within the business

• It is beneficial to have experience in the following technical support areas – Windows operating systems, LAN / WiFi / WAN, Office 365, Office products Outlook, Internet Web Browsers, Skype, Zoom, BlueJeans messaging and conferencing.

PREFERRED SKILLS

• Strong interpersonal, communication and presentation skills.

• Must be analytical, self-driven and proactive in keeping up with new technologies and attention to details.

• Independent worker with initiatives, resourceful, positive attitude, friendly deposition, good team player and able to deliver results within tight deadlines.

• Experience of project management tools and techniques to assist in major Information Technology implementation projects.

• Some on-call or after hours work may be required

Responsibilities:

Sales Strategy & Execution:

• Develop and implement a sales strategy for selling our HR software solutions
• Identify key target markets, including industries or sectors that would benefit most from our payroll, attendance, and HR systems.
• Own the end-to-end sales cycle from prospecting to closing, managing leads, and converting them into long-term customers.

Lead Generation & Prospecting:

• Research and identify potential leads via online platforms, networking, referrals, and industry events.
• Initiate outbound sales efforts such as cold calling, email campaigns, and LinkedIn outreach to generate qualified leads.
• Work on marketing, to leverage content, case studies, and other sales materials to attract potential clients.

Client Engagement & Relationship Building:

• Understand client needs and pain points regarding HR management, and present our software solutions as effective, tailored options.
• Conduct product demos and presentations to prospective clients, showcasing the features and benefits of our HR system.
• Build and nurture strong relationships with clients to ensure successful onboarding and continued customer satisfaction.

Sales Closing & Negotiation

• Manage the entire sales process, from initial contact through to contract negotiation and deal closure.
• Collaborate with the CEO or founder on pricing strategies and contract terms.
• Provide quotes, proposals, and product recommendations tailored to each client’s requirements.

Customer Onboarding & Retention:

• Assist in the onboarding process to ensure clients are set up for success with the software, including implementation and training.
• Act as the main point of contact during the initial post-sale phase to resolve any issues and ensure smooth adoption of the system.
• Stay in touch with existing clients to ensure satisfaction, encourage renewals, and identify upsell opportunities.

Reporting & Feedback:

• Track and report on sales activities, pipeline progress, and key metrics (e.g., number of demos, proposals, and closed deals).
• Provide regular updates to the CEO/founder on sales progress, challenges, and insights from client feedback.
• Help refine product offerings based on market feedback and customer needs.

Market Research & Competitive Analysis:

• Keep up to date on trends in the HR technology space, including new features, emerging competitors, and customer needs.
• Continuously assess competitive offerings and adjust sales strategies accordingly.

Requirements:

• Bachelor's degree in Business, Marketing, or a related field
• Minimum 3 years of experience in software sales, preferably in HR software.
• A proven track record of meeting or exceeding sales targets and successfully closing deals
• Strong communication, negotiation, and interpersonal skills
• Excellent presentation skills with the ability to demonstrate technical software solutions to non-technical audiences.
• Ability to adapt to a fast-paced, growing environment and wear multiple hats.
• Knowledge of payroll processes and HR operations.
• Familiarity with sales strategies in early-stage companies.
• Experienced in selling HR software (payroll, attendance, benefits, employee management systems) an added advantage.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Ding Xin Er
EA Personnel Reg No: R22106669

The Deployment Engineer will lead the implementation of modern workplace solutions in ensuring successful deployment, configuration, and integration of cutting-edge technology solutions.

• Project Planning & Execution:
  o Develop and execute deployment plans for modern workplace technologies, including hardware, software, and network solutions.
  o Collaborate with stakeholders and vendors to define and achieve project scope and timelines.
• Technology Installation & Configuration:
  o Install, configure, and integrate hardware components such as computers, printers, and networking devices.
  o Deploy and configure modern workplace software solutions, including productivity tools, collaboration platforms, and security applications.
  o Set up and configure network connections, ensuring seamless integration with existing infrastructure.
• Testing & Quality Assurance:
  o Conduct thorough testing of deployed technologies to ensure functionality, performance, and compatibility.
  o Troubleshoot and resolve technical issues during and after deployment.
• User Training & Support:
  o Develop and deliver training sessions and provide ongoing technical support to end-users.
• Documentation & Compliance:
  o Create and maintain documentation of deployment processes, configurations, and system changes.
  o Implement and verify security measures to protect systems and data during deployment.
  o Gather feedback from users and stakeholders to identify opportunities for improvement.
• Incident Management:
  o Manage incidents related to technology deployments, including system failures and outages.
  
  Requirements:
• Bachelor’s Degree in Information Technology, Computer Science, or a related field
• Proven experience in deploying and configuring modern workplace technologies, with a focus on hardware, software, end user device provisioning, user profile management, policy baseline and implementation, and networking.
• Knowledge of technology deployment processes, hardware installation, software configuration, and network setup.
• Familiarity with modern workplace solutions (e.g., Microsoft 365, collaboration tools, Intune, Windows Autopilot) is a plus.
• Excellent troubleshooting and problem-solving skills with the ability to resolve complex technical issues.
• Experience in project deployment planning and management, with the ability to manage multiple tasks and deadlines effectively.
• Relevant certifications such as Microsoft Certified: Modern Desktop Administrator Associate is a plus.

Responsibilities:
Technical Support:

• Identify and resolve hardware and software issues for end-users, both onsite and remote.
• Collaborate with other IT teams within the organization (Infra, Network and App) to address and resolve technical issues.
• Deploy laptops to new and existing users ensuring consistency, security, and compliance.
• Design and implement efficient processes for onboarding/offboarding of employees, including laptop setup, account provisioning, account deactivation, and retrieval of IT assets, etc.
• Ability to analyze issues related to Microsoft 365 applications.
• Troubleshoot Wi-Fi or Network related issues.
• Diagnose and resolve printer-related issues, including hardware malfunctions, connectivity problems, and print queue management.
• Collaborate with vendors for escalated printer issues, warranty claims, and hardware replacements.

Customer Service:

• Act as a point of contact for escalated customer inquiries, maintaining a professional and customer-focused approach.
• Gather feedback from users to identify areas for improvement and implement solutions to enhance the overall user experience.
• Conduct user training sessions.
• Maintain accurate records of support activities, including incident reports, service requests, and resolutions.

Qualifications:

• Bachelor’s Degree in Information Technology, Computer Science, or equivalent.
• Minimum of 3 years of proven experience in a technical support role.
• Excellent knowledge of desktop operating systems, hardware, and software applications.
• Excellent troubleshooting and problem-solving skills.
• Effective communication and interpersonal skills.
• IT certifications (e.g., CompTIA A+, Microsoft Certified Desktop Support Technician, ITIL V4) are desirable.
• Solid understanding of ITIL framework and best practices for IT service management.

JOB DESCRIPTION

* 14+ years in IT Industry with 5+ years of Banking Industry experience

* Experienced IT Service Manager in Banking Industry to manage, coordinate, and direct IT service operations with teams

* Ensure compliance with IT standards, policies, and procedures, including disaster recovery and back-up procedures

* Provide support and guidance, including incident management, problem resolution and troubleshooting

* Analyze and monitor the effectiveness of IT service delivery and implement improvements when needed

* Coordinate and manage IT service projects, including the implementation and integration of new technologies

* Japanese & English Bilingual resource preferred.

Job Description

Havend is a new startup specializing in insurance planning, with a rich heritage of providing professsional financial advice, where clients’ interest comes first. We are looking are self-driven and passionate individuals to join us as a salaried Insurance Specialist to revolutionalise how insurance is given in Singapore.

As an Insurance Specialist, you will be playing a critical role in providing sound, unbiased and holistic insurance advice to our clients to empower them to navigate their life journeys with confidence.

Responsibilities

• Delivering excellent client experience throughout the advisory journey
• Understanding and assessing clients’ need for protection
• Developing and implementing insurance solutions for clients
• Developing long-term client engagement
• Assisting in claims and policy servicing

Requirements

To be successful in this position, you will be someone who:

• Enjoys financial planning work as well as interactions with clients
• Possess good understanding of insurance products and services
• Is driven, tenacious and possess a strong sense of work ethics
• Is a licensed financial adviser or on track to getting one
• Has good interpersonal & communication skills
• Has a diploma or bachelor degree in any discipline
• Has prior working experience in a similar role could be an advantage

Roles & Responsibilities:

• Candidate will be part of our Support team liaising with Product developers to support Client Products deployed at customer sites across the globe.

• Will work along with the Support Lead, take up support tickets assigned, probe the issue, and give possible resolution within the Turn Around Time.

• Candidates will be trained in client products to give end to end resolutions on usual technical issues raised.

• Candidates will be receiving, prioritizing, documenting and actively resolving issues that arises out of our products in any contact center production environment.

• Job profile involves travel to Customer Site across the globe on need basis to perform any support related activities on Client Products.

• Must perform technical troubleshooting on our products implemented at customer site by taking a remote session (or) by coordinating with onsite engineer.

• May have to extend regular work timings (if required) while working on Support tasks assigned.

• Will report to the Support Lead.

Required Professional & Interpersonal Qualities:

• Any Graduate / BE / BTech /MCA.

• Exceptional ability to build and manage relationships and expectations with stakeholders, supporting organizations, and peers.

• Excellent communication, management, negotiation, and organization skills with the ability to communicate at executive levels of the organization.

• Working according to target market time zone a must. Excellent verbal, written and effective communication skills.

• Demonstrated ability to achieve stretch goals in a highly innovative and fast paced environment.

• Effective time-management, organizational and prioritization skills.

• Strong sense of responsibility, accountability and passion about quality of work, desire to learn and take ownership.

Job Scope:

· Marketing activities

· Communications and event management

Requirements:

· Degree or equivalent in a related discipline.

· Training will be provided

· Possess good organisational skills, and is energetic and self-driven.

· An independent worker who is also a team player and who possesses the drive to complete tasks and projects assigned

Additional Information:

· Contract duration: 1-2 years contract

· Working days and hours: Mon to Thur, 8.30am to 6pm and Fri 8.30am to 5.30pm

· Location: Kent Ridge

Job Description :

1. Product Knowledge

• Responsible to receive/gather in time all information regarding product specifications or modifications of existing products, upgrading or extending existing/new products. This information/s is necessary to strengthen product knowledge so that these can be translated and explained clearly to distributors / customers.
• Keeps up technical knowledge by making suggestions to the management on which continuing education programs may be useful for him/her.

2. Implementation of favorable conditions to support sales/marketing target achievement

• Conducts application and theoretical training for the representatives of the different distributors in the region.
• Provides end-user training, as and when necessary
• Develops to strengthen the product knowledge of distributors (Eg. Training manual, etc)
• Handles product-related complaints and other application issues and provides excellent assistance for troubleshooting purpose/s.
• Maintains regular communication and continuous contact with all the subsidiaries & distributors.

3. Reporting

• Prepares and submits a monthly activity report to the Supervisor. This report includes activities done in the past month, issue resolved and to resolve, and plan of action for the next 2 months.

Job Requirements :

• Diploma in Medical Technology or equivalent.
• A minimum of 5 years of experience in a Clinical Flowcytometry lab, with a focus on leukemia and lymphoma.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
• A commitment to upholding the highest standards of professionalism and conduct, both personally and professionally.
• Ability to travel 20% - 40% of the year.

HOW TO APPLY:

Interested applicants, kindly click on “APPLY NOW” or send your resume in MS WORD format to hestia.wong(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Wong Ying Huan (Hestia)

EA Personnel Reg No: R24122431

• Monitor enterprise IT networks, server systems and commercial clouds.

• Single point of contact with customers/users, resolver groups, third party service providers and other departments

• Answer hotline calls and respond to e-mails within agreed timescales

• Take ownership of incidents/service requests reported by users, track the incidents/service requests and ensure closure within agreed timescales

• Maintain documentation and comprehensive records of issues and problems

Requirements:

• Diploma/Higher NITEC in Information Technology/Computer Sciences/ Telecommunication

• Strong teamwork and communication skills

• Excellent customer service skills

• Prior experience in Network Operations Centre (NOC) environment preferred

Interested candidates, please forward a detailed resume and email to career{a}tempserv.com.sg

Tempserv Pte Ltd

License No: 06C3745

Attention: Wee Wan Qi / EA Personnel No: R22109446

Involve in one or more teams in supporting and maintaining systems, keep them up and running smoothly

• Report to the Team Lead/Service Delivery Manager and in fulfilling SLA and KPI in accordance to maintenance contractual agreement.
• Assist Team Lead/Service Delivery Manager to deliver contract obligation within budget.
• Able to operate and thrive in a dynamic work environment where you are required to liaise with both internal and external stakeholders.
• To perform routine Preventive Maintenance in accordance with the maintenance instructions / procedures.
• To carry out Corrective Maintenance in accordance with the maintenance instructions / procedures, involving fault troubleshooting, diagnosis & replacement of equipment/module/component at sites and/or workshop.
• Liaison with procurement and equipment vendors.
• Perform 24/7 off-site standby for fault activation after office hours.
• Arrange and attend monthly meeting with customers.
• Provide engineering services such as engineering reports, supply support, configuration control and management and obsolescence management.
• Provide solutions to technical problem associate with RF communication systems.
• Work location at Ang Mo Kio or Integrated Work Force (IWF) at customer premises if required. Office hours – 8.30am to 6pm. 5 days work week
• Required to travel to sites for work

Requirements:

• Diploma in Electronics/Mechatronics/Computer Engineering or equivalent
• Minimum of 2-3-year experience in a similar engineering-related capacity. Fresh graduates may be also considered.
• Positive work ethics and team player.
• Takes ownership of responsibilities.
• Thrive in multi-disciplinary and cross-functional environments
• Able to work effectively in an indoor and outdoor environment.
• Preferably with some knowledge in Data Analytics (e.g. failure trending/patterns)
• Preferably with experience in System-Level Maintenance in the following disciplines is highly preferred (Radio Communications, basic networking skills, computer/servers, embedded systems and/or UPS). Other Engineering-related experience maybe considered.
• Evident in written, verbal and interpersonal skills
• Proficient in MS Office (Words, Power-point & Excel)
• Preferably with Class 3 Driving License

Interested candidates, please forward a detailed resume and email to career{a}tempserv.com.sg

Tempserv Pte Ltd

License No: 06C3745

Attention: Wee Wan Qi / EA Personnel No: R22109446

Company’s Profile:

Our client is an international technology and engineering company that specialises in providing innovative digital and security solutions to their esteemed clients. They are well-known for their dedication of quality delivery standards with more than 15,000 engineers globally supporting projects. They have an international presence in over 100 countries worldwide and are looking out for Project Managers to join their team and contribute to their ongoing success.

Location: Ang Mo Kio/Yio Chu Kang area (will be posted to Changi next year onwards)

Salary range: $7000 - $7500, depending on experience

Job Responsibilities:

• Manage infra projects to meet delivery to customer’s satisfaction
• Handle project’s scope of work according to requirements and contractual KPIs
• Manage external vendors/contractors for provision of material or support services
• Prepare project documentation, progress reports to meet quality standards
• Lead project team to provide engineering, operation support and maintenance to operational/production system
• Gather customers’ requests for system enhancements and propose solutions
• Participate or support in new business prospects or tender involvement

Requirements:

• At least 4 – 5 years’ Project Manager experience, handling infrastructure projects
• Experience with government projects will be an added advantage
• Knowledge and experience with ITSM – ITIL Framework
• Excellent communication skills with customers
• Degree in any discipline

Interested candidates may whatsapp your resume to 6421 4965. Only shortlisted applicants will be contacted.

Cassie Chan | R2197426

Talentsis Pte Ltd | EA No: 20C0312

Company’s Profile:

Our client is an international technology and engineering company that specialises in providing innovative digital and security solutions to their esteemed clients. They are well-known for their dedication of quality delivery standards with more than 15,000 engineers globally supporting projects. They have an international presence in over 100 countries worldwide and are looking out for Project Managers to join their team and contribute to their ongoing success.

Location: Ang Mo Kio/Yio Chu Kang area (will be posted to Changi next year onwards)

Salary range: $7000 - $7500, depending on experience

Job Responsibilities:

• Manage infra projects to meet delivery to customer’s satisfaction
• Handle project’s scope of work according to requirements and contractual KPIs
• Manage external vendors/contractors for provision of material or support services
• Prepare project documentation, progress reports to meet quality standards
• Lead project team to provide engineering, operation support and maintenance to operational/production system
• Gather customers’ requests for system enhancements and propose solutions
• Participate or support in new business prospects or tender involvement

Requirements:

• At least 4 – 5 years’ Project Manager experience, handling infrastructure projects
• Experience with government projects will be an added advantage
• Knowledge and experience with ITSM – ITIL Framework
• Excellent communication skills with customers
• Degree in any discipline

Interested candidates may whatsapp your resume to 6421 4965. Only shortlisted applicants will be contacted.

Cassie Chan | R2197426

Talentsis Pte Ltd | EA No: 20C0312

Why Us:

• Work-life balance with remote working flexibility
• Attractive sales commission on gross sales margin achievement
• Transport allowance and mobile claim reimbursement

The Role:

• To generate, maintain and further develop sales forecasts for allocated customers’ accounts.
• To develop a new customer base through cold-calling, relationship management and industry contacts to maintain strong account relationships with the customers.
• To work cross-organizationally to co-ordinate pre-sales, professional services and support resources to drive successful solutions for customers.
• To achieve sales quota through identifying and gaining business from customers or new prospects and ensuring customer’s satisfaction through the products and services provided.
• To have a good understanding of IT products, solutions and services
• To participate in development of value propositions and to negotiate successfully to close sales.
• To report on customer activities and general market activities at weekly sales meeting review.

What We Are Looking For:

• Minimum 2 to 3 sales experiences in the IT sector, preferably in end-to-end IT solutions or systems integration.
• Strong presentation and negotiation skills.
• Excellent verbal and written communication skills.
• Track record of consistent sales quota achievement
• Results-driven to achieve sales targets.
• Ability to understand business problems and needs of prospects/clients and able to qualify sales opportunities.
• Possess at least a Diploma in any discipline.

Next Step:

Please submit your updated resume in MS Word format by clicking the QUICK APPLY button.

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use, and/or disclosure of personal data by AlwaysHired, its affiliates and, where necessary, to relevant third parties, for purposes such as job application processing, career advisory, research, and other administrative purposes, in compliance with the relevant provisions of the Privacy Policy available at www.alwayshired.com.sg/privacy-policy.

Garrett Lim Jun Jie, R24122758

EA Licence No: 24C2293

• Perm, West (Attractive Bonus, AWS and Benefits)
• Must have Level 2 IT support regional experience in MNCs or large SMEs, supporting at least 200+ users
• Holds a Cisco CCNA certification and is strong in network and server support.
• Strong communicator to converse with regional stakeholders.

To provide technical support to IT Administrators and users at the sites, providing expertise for server and client infrastructure, software, security, telecoms and the network.

Job Description

• Collaborate with IT Administrators and contractors to provide technical expertise across PCs, laptops, servers, Microsoft Office, collaboration tools, security, and networks. Ensure high levels of user service and satisfaction.
• Provide L1/L2 technical support to users and be able to resolve/troubleshoot software, hardware, and network problems.
• Perform root cause analysis and share knowledge globally to prevent rework.
• Lead and execute site and regional IT projects, including system upgrades, cloud implementations, network improvements, and app development.
• Support and innovate local systems and databases for processes like safety incident reporting, audits, and workflow management.
• Educate users on IT policies, influencing adherence when needed.

Requirements

• Degree in related field and Cisco Associate certified (CCNA) or, with proven strong experience in network & server (Croda is using Azure cloud, Windows Server 2016, 2022 Microsoft 365: Active Directory).
• Minimum 7 years of technical IT Support (level 2) experience, including remote desktop/ remote user support for regional users, end-points, on-premise & cloud servers, networks.
• Experienced working in MNCs or large SMEs with over 200 users is a must.
• Good to have: Experience in Desktop support and applications support such as Power Automate, Power Apps, Intune and SharePoint design;
• Managed firewall set up and CCTV.
• Familiar with cyber security principles and best practices
• Certificates: Microsoft Fundamentals (eg. Azure Fundamentals or M365 Fundamentals); ITIL v4 Foundations; Cisco CCNA
• Show interest in and be aware of latest trends in IT.

Triton AI Pte Ltd
Registration Number: R1980724
EA: 21C0661

Job responsibilities:

• Manage pipelines via channels such as sourcing, screening and referrals for multiple, complex searches to find and engage key technical talents of all levels.
• Collaborate closely with the Recruiting team & hiring managers throughout the recruitment lifecycle.
• Develop a holistic business understanding and manage stakeholder relationships.
• Conduct complex data analysis and share market intelligence to business leaders .
• Prequalify potential candidates to determine their qualifications.
• Own interview scheduling process and communicate logistics to both candidates and hiring teams.
• Manage candidate communication throughout the recruitment process and providing feedback.

Requirements:

• Bachelor Degree in Business Administration, Human Resource Management or similar discipline.
• Possesses at least 1 year of working experience performing talent sourcing in a high-volume environment (via search firm or in-house recruiting environment).
• Proven experience with research/sourcing tools (ie. Boolean, LinkedIn and other alternative sourcing techniques) to identify & engage passive candidates within the internet industry talent space.
• Excellent interpersonal skills with the ability to build rapport with stakeholders and communicate effectively across all levels of the organization.
• Advanced proficiciency in MS Excel for data operation, management, extraction, analysis is a plus.
• Ability to contribute in a fast-paced, dynamic work environment and prioritize multiple functions and tasks.

Job Responsibilities:

• Provide support for the Regional Cloud Infrastructure hosting critical business solutions across the region.
• Assist with Cloud Consolidation and Integration into a unified Cloud platform for the region.
• Plan, design, and establish the necessary infrastructure for Operational Companies (OPCOs) to connect with both Global and Regional solutions.
• Contribute to various regional IT infrastructure projects, focusing primarily on infrastructure development and the elimination of legacy hosted infrastructure.
• Support SD-WAN and other regional infrastructure initiatives.
• Collaborate with Global, Regional, and Country IT teams to implement and support Global IT Security initiatives.
• Manage additional responsibilities, such as automating patch management (using Manage Engine) for GSOC, implementing Multi-Factor Authentication (MFA), Zscaler, Rapid 7 (Vulnerability Management), Trend Micro EDR, and other security tools.
• Assist with initiatives led by the Global Security Audit (GSA) teams, enhancing the overall IT security posture for the region.
• Help document IT section policies.
• Regularly conduct PDCA (Plan-Do-Check-Act) cycles and follow up with countries to ensure compliance with the above initiatives.

Requirements:

• Minimum Bachelor’s degree in IT or related field.
• Minimum 5 to 7 years In-Depth experience in Handling IT Infrastructure & IT Security at a Regional Level.
• Strong business acumen with a deep understanding of current IT infrastructure and IT security solutions.
• Proficient in Infrastructure Management and IT Security.
• Expertise in Cloud solutions, with essential experience in managing a regional Cloud setup using AZURE.
• Knowledge of the necessary technology requirements to manage the responsibilities outlined above.
• Strong project management skills.
• Demonstrated ability in strategic and conceptual thinking, design, implementation, and execution of strategies.
• Excellent problem-solving and coordination skills.
• Proven vendor management skills.
• Effective verbal and written communication skills.
• Proficient in Microsoft O365 tools (Word, Excel, PowerPoint, and others).
• Willingness to travel for business, if required.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).
Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Nyon Hock Sen
EA Personnel Reg No: R24124070

Company’s Profile (PM)

As a security solutions provider has been established for more than 25 years, they have garnered a strong reputation in the industry. They specialize in delivering comprehensive turn-key security systems, from design and integration to maintenance and support and serve clients in government, trade and commercial sectors. They are now looking for a skilled Project Managers to join their expanding team!

Location: Tampines

Working hours: Monday to Friday, Standard Office Hours

Our Project Managers are responsible for full IT and engineering project delivery life-cycle which includes contract negotiations, risk management, financial budgeting and cost management, project scheduling and tracking, scope management, resource planning, project reporting and stakeholders management.

Responsibilities:

• Accomplish strategic objectives by overseeing multiple project activities
• Manage IT and engineering project delivery life-cycle within scope, schedule and budget and standards within regulations and compliance.
• Responsible for all stages of full turnkey project deliveries covering requirements gathering and analysis, design, systems / software development, construction, delivery, integration, systems / data migration, testing, commissioning and maintenance services
• Map out overall project management plan and ensure that the roles and responsibilities, objectives, commitment, deliverables, schedule, critical path and risks are defined and communicated to stakeholders
• Manage project budget and costs with the objective to maximize revenue and margin achievements
• Establish risk management plan to identify and review potential risks and mitigation actions
• Manage changes in project delivery with proper impact analysis, resolutions and contingencies plan.
• Build a high performance delivery team, and provide effective leadership to the team members
• Maintain a pro-active and responsive relationship with all stakeholders, both internal management and customers, to provide regular and accurate progress updates, problem reporting, escalation and resolution processes
• Participate in pre-sales activities & work with solution team to develop the Request for Proposals (RFP)

Requirements:

• Min. Degree in IT / Computer Science / Engineering, or equivalent
• Possess Project Management certifications (e.g. PMP, CITPM)
• Min. 4-5 years’ experience in managing large-scale multi-million dollar IT and engineering integration projects and cross-functional delivery teams
• Good knowledge on large-scale management of multi-service line teams, with strong service delivery, client relations, planning, scheduling, budgeting, financial management, resource management, quality assurance and situational negotiations
• Knowledge of security requirements and implications relating to government security standards would be advantageous

Your recruiter for this job: WhatsApp Celine @ 6421 4966 for a quicker response.

Connect with me on LinkedIn: www.linkedin.com/in/your-recruiter-celine-chan

Celine Chan | R21103433

Talentsis Pte Ltd | EA No: 20C0312

We are looking for a SEO Specialist who will take personal responsibility for the success of new and existing clients' SEO campaigns. In this role, you will be accountable for all aspects of clients' SEO strategies, including keyword research, SEO audits, competitor analysis, on-page and off-page optimization, and tracking keyword performance. You’ll play a vital role in enhancing our clients' online visibility and driving organic traffic to their websites.

Why Join Us?

• Flexible Work: Enjoy the option to work from home.
• Comprehensive Benefits: Medical and insurance coverage.
• Professional Growth: Yearly pay increments and access to both internal and external courses.
• Extra Leave: Gain an additional 2 days of annual leave each year.
• Award-Winning Team: Be part of an agency chosen by brands like Adidas, CapitaLand, Grab, Lazada, Alibaba, L’Oréal, Hilton, Zalora, and UOB, recognized as the Search Marketing and Lead Generation Agency of the Year.
• Career Impact: Manage high-profile brand campaigns across Singapore and Asia as part of our exciting expansion.
• Corporate Social Responsibility: As one of the few digital agencies in Singapore dedicated to CSR, our “Project KATE” initiative has supported multiple charities and underserved communities since 2015.

Key Responsibilities:

• SEO Campaign Management: Take ownership of keyword research, SEO audits, competitor analysis, and implement both on-page and off-page optimization strategies.
• Performance Tracking: Monitor and analyze keyword performance, providing insights and recommendations for improvement.
• Content Collaboration: Work closely with the Content Strategist and Sales Team to ensure alignment in strategy and execution.
• Reporting: Generate regular reports detailing campaign performance, along with actionable recommendations to enhance SEO strategies.
• Client Communication: Respond to clients' emails and calls, and conduct online meetings to provide updates and address their needs.
• CRM Updates: Regularly update the company CRM system with campaign progress, client communications, and relevant data.
• Industry Awareness: Maintain up-to-date knowledge of industry news and changes to SEO best practices.
• Data Analysis: Familiarity with tools like Google Analytics and Google Search Console will be a significant advantage in this role.

Requirements:

• Eligibility: Singaporeans or PR holders only.
• Experience: Relevant experience in an SEO-related role is preferred.
• Skills: Excellent client management and communication skills; fluent in written and spoken English.
• Attributes: Proactive, hardworking, responsible, and resourceful, with a cheerful disposition and positive attitude.

Join us in making a direct impact on our clients' success while advancing your career in a growth-oriented and socially responsible company!

Experience Level: Entry-Level (0-2 years of experience preferred)

Job Summary:

We are seeking a dedicated and customer-focused End User and Video Conferencing Support Executive/Specialist to join our IT team. The ideal candidate will provide technical support to end users and ensure the smooth operation of video conferencing systems. This role is perfect for someone with a passion for technology and a desire to help others.

Key Responsibilities:

• Provide technical support to end users for hardware, software, and network issues.

• Troubleshoot and resolve issues related to video conferencing systems (e.g., Zoom, Microsoft Teams).

• Assist with the setup, configuration, and maintenance of video conferencing equipment.

• Conduct training sessions for end users on video conferencing tools and best practices.

• Monitor and maintain IT infrastructure to ensure optimal performance.

• Document and track support requests and resolutions using a ticketing system.

• Collaborate with other IT team members to resolve complex technical issues.

• Stay updated with the latest technology trends and best practices in end user support and video conferencing.

Qualifications:

• ITE or diploma in Information Technology, Computer Science, or a related field.

• 0-2 years of experience in IT support or a related role .

• Strong knowledge of video conferencing tools such as Zoom and Microsoft Teams

• Excellent problem-solving and troubleshooting skills.

• Strong communication and interpersonal skills.

• Ability to work independently and as part of a team.

• Customer-focused with a positive attitude and a willingness to learn.

Benefits:

• Competitive salary and benefits package.

• Opportunities for professional development and growth.

• Friendly and collaborative work environment.

Job Responsibilities:

• Provide assistance with maintenance projects.
• Manage system administration, network support, implementation, and troubleshooting across Windows, Linux, and Unix systems.
• Hands-on experience in managing LAN, WAN, routers, switches, DNS, VPN, and firewalls is preferred.

Requirements:

• Minimum Diploma or Degree in Engineering (Electrical/Electronic), Computer Science/Information Technology, or a related field.
• A team player with strong communication and interpersonal skills.
• Capable of working independently with minimal supervision.
• Willing to participate in a rotating schedule for standby duties.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).
Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Nyon Hock Sen
EA Personnel Reg No: R24124070

Job Responsibilities:

SAP Support

• Provide Level 1 and 2 support for any SAP operational issues.
• Participate in SAP project activities as required by users.
• Collaborate with cross-functional teams, vendors, and business partners to ensure successful implementation.
• Research and explore new application technologies, functionalities, and their availability.
• Coordinate and support User Acceptance Testing (UAT) with business users.
• Support the implementation and post-implementation of new SAP requests.
• Provide training to users, using available training materials and UAT documents, to build user capacity and knowledge.

ERP Existing Application Redevelopment and New Application Development

• Participate, coordinate, and support the implementation and post-implementation of new requests for existing application redevelopment and new application developments.
• Assist in defining test cases and scenarios based on project requirements.
• Work with vendors and the IT team to ensure thorough testing of products, ensuring they meet specified criteria.
• Coordinate and support UAT with business users.
• Create detailed requirement documentation if necessary.
• Provide user training as needed, utilizing available training materials and UAT documents.

ERP System Integration Projects

• Coordinate and support UAT with business users.
• Create detailed requirement documentation as needed.
• Provide user training using available training materials and UAT documents.

Special ERP System Projects

• Identify opportunities for adopting new tools, methodologies, and best practices to enhance IT, SAP, and BI capabilities.
• Identify optimization opportunities, recommend process changes, workflow modifications, and automation solutions to improve efficiency and productivity.
• Participate in discussions and workshops to drive continuous improvement initiatives.
• Support the implementation and post-implementation of new applications.
• Assist in defining test cases and scenarios based on project requirements, and work with vendors or IT teams to ensure the product is thoroughly tested and meets specified criteria.
• Coordinate and support UAT with business users.
• Create detailed requirement documentation when necessary.
• Provide user training as needed, using available training materials and UAT documents.

Other Responsibilities

• Ensure compliance with company environmental practices.
• Perform any other tasks as assigned.

Requirements:

• Proficient in requirement gathering techniques, documentation, and modeling tools.
• Ability to create clear, concise documentation.
• Familiarity with software development life cycle (SDLC) methodologies.
• Ability to work effectively in cross-functional teams.
• Preferred candidates with experience in ERP systems or the manufacturing industry.
• Strong computer skills, particularly in MS Office (Excel).
• SAP Functional Module certification is a plus.
• Knowledge of Agile methodologies is an advantage.
• Understanding of business process modeling and improvement methodologies.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).
Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Nyon Hock Sen
EA Personnel Reg No: R24124070

Job Responsibilities:

• Lead and oversee the QA process, offering guidance and mentorship to the QA team.
• Review and evaluate system specifications to create comprehensive test strategies and plans.
• Execute both manual and automated test cases, analyzing results to ensure the delivery of high-quality products.
• Collaborate closely with the software team to devise effective testing strategies, ensuring a seamless process throughout the software development lifecycle.
• Document and track testing phases and defects, reporting bugs and issues to the development team.
• Provide clear, constructive, and insightful feedback to the software team, fostering strong working relationships.
• Advise teams on potential software improvements, contributing to enhanced design and development.
• Present findings and recommendations to stakeholders, focusing on strategies to improve software performance.
• Work under pressure to meet tight deadlines, ensuring timely delivery of high-quality results.
• Stay up-to-date with emerging technologies and testing tools to continuously enhance QA processes.

Requirements:

• Minimum of 2 years of relevant QA experience.
• Minimum Diploma or higher qualification in a related field.
• Specialized certifications in QA or Software Testing are preferred.
• Strong understanding of the software development process with the ability to quickly grasp business and customer expectations.
• Analytical mindset with excellent problem-solving skills and keen attention to detail.
• Strong communication and consulting skills to effectively convey issues and insights to the software team.
• Solid presentation skills to showcase software improvements.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).
Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Nyon Hock Sen
EA Personnel Reg No: R24124070

Company’s Profile

Our client is an international technology and engineering company that specialises in providing innovative digital and security solutions to their esteemed clients. They are well-known for their dedication of quality delivery standards with thousands of engineers globally supporting projects. They have an international presence worldwide and are looking out for IT Maintenance Technicians to join their team and contribute to their ongoing success.

Location: Ang Mo Kio

Working hours: Monday to Friday, Standard Office Hours (Occasionally require standby after office hours)

Responsibilities:

• Perform corrective maintenance works for Card Access System, CCTV System, Networks, Windows/Linux Servers and Integrated Security Systems.
• Ensure that deployed system functionalities are in working condition.
• Provide onsite support for integrated security systems
• Perform routine maintenance, software enhancement, bug fixes, testing and commissioning to meet contractual requirements.
• Collate reports and checklist of PM works for billing purpose and CM works report for filing.
• Monitor spare parts availability to support and meet downtime of system.
• Monitor the end-of-life or end-of-service for equipment installed.
• Co-ordinate with sub-contractors and customer on site matters, work schedule and quality of work.
• Support contract administration works (Ordering, billing milestone, O&M submission, Operation Manual submission, maintenance checklist and asset list).
• Assist A&A work / Variation Order work for sites during maintenance cycle

Requirements:

• Min. 2-3 years working experience in maintenance for security systems and servers
• Min. NITEC in Building Maintenance / Engineering fields
• Proficient in troubleshooting for CCTV, Door Access and Alarm systems
• Have performed 24/7 standby work before

Your recruiter for this job: WhatsApp Celine @ 6421 4966 for a quicker response.

Connect with me on LinkedIn: www.linkedin.com/in/your-recruiter-celine-chan

Celine Chan | R21103433

Talentsis Pte Ltd | EA No: 20C0312

Company’s Profile

Our client is an international technology and engineering company that specialises in providing innovative digital and security solutions to their esteemed clients. They are well-known for their dedication of quality delivery standards with thousands of engineers globally supporting projects. They have an international presence worldwide and are looking out for IT Support Technicians to join their team and contribute to their ongoing success.

Location: Ang Mo Kio

Working hours: Monday to Friday, Standard Office Hours (Occasionally require standby after office hours)

Responsibilities:

• Perform corrective maintenance works for Card Access System, CCTV System, Networks, Windows/Linux Servers and Integrated Security Systems.
• Ensure that deployed system functionalities are in working condition.
• Provide onsite support for integrated security systems
• Perform routine maintenance, software enhancement, bug fixes, testing and commissioning to meet contractual requirements.
• Collate reports and checklist of PM works for billing purpose and CM works report for filing.
• Monitor spare parts availability to support and meet downtime of system.
• Monitor the end-of-life or end-of-service for equipment installed.
• Co-ordinate with sub-contractors and customer on site matters, work schedule and quality of work.
• Support contract administration works (Ordering, billing milestone, O&M submission, Operation Manual submission, maintenance checklist and asset list).
• Assist A&A work / Variation Order work for sites during maintenance cycle

Requirements:

• Min. 2-3 years working experience in maintenance for security systems and servers
• Min. NITEC in Building Maintenance / Engineering fields
• Proficient in troubleshooting for CCTV, Door Access and Alarm systems
• Have performed 24/7 standby work before

Your recruiter for this job: WhatsApp Celine @ 6421 4966 for a quicker response.

Connect with me on LinkedIn: www.linkedin.com/in/your-recruiter-celine-chan

Celine Chan | R21103433

Talentsis Pte Ltd | EA No: 20C0312