Company
A multinational company with extensive international footprint, across various industries, including automation machinery manufacturing, intralogistics, transportation, and providing solutions to prominent industries such as infrastructure, pharma, energy etc.
The company values employees and provide with training, project exposure, international experience, as well as excellent organic growth and promotion opportunities.

Key Responsibilities:

• Analyze, design, and develop robust infrastructure solutions
• Estimate project costs and resource requirements
• Install and configure infrastructure according to company standards
• Ensure compliance with architectural standards and quality assurance
• Integrate third-party software seamlessly into existing systems
• Conduct thorough testing, including module tests, integration tests, and on-site commissioning
• Identify and resolve infrastructure-related issues
• Engage with customers, providing updates and support throughout project lifecycles
• Continuously expand technical knowledge and stay abreast of industry trends

Qualifications:

• Relevant education in computer networking and security
• 1-3 / 3-5 years of professional experience in IT infrastructure development and configuration
• Experience in network and server installation, configuration, and implementation (preferred)
• International experience, including overseas project installation will be a bonus
• Bonus on certifications such as Cisco CCNA, VMware, or Cybersecurity certifications

What you will get in return:

• Opportunity to work on cutting-edge technology projects in a growing industry
• Collaborative and innovative work environment
• Professional development and organic growth and promotion opportunities

Reg No.R23112660
BeathChapman Pte Ltd
Licence no. 16S8112

A renowned Financial Services organization has an exciting opportunity for an IT Procurement Manager on a one year interim basis to oversee full spectrum of IT spend including software, hardware, infrastructure and professional services.

As Procurement Manager, you will be responsible for implementing effective strategies to support multiple business units whilst engaging with senior stakeholders and leading negotiations with key suppliers to identify opportunities for key cost savings/reduction. In addition, the Procurement Manager will develop and drive continuous improvement initiatives to optimize IT spend across the organisation.

The successful candidate will have extensive experience in IT procurement with the ability to manage complex IT negotiations working in collaboration with operational teams. You will have a proven track record in developing procurement solutions for IT needs with the ability to advise and influence a range of different stakeholders.

Candidates must be available to start immediately as the role is offered on a 1 year interim basis.

Reg No: R1332780
BeathChapman Pte Ltd
EA License: 16S8112

• Rare opportunity
• Career progression
• Exciting role

As a KYC Operations Specialist, you will be responsible for daily KYC operations including onboarding and periodic reviews. You will be part of a team to review and update KYC profiles, perform KYC and documentation review, screening and transaction monitoring. Support in relevant projects i.e UAT testings, any process change or improvement initiatives.

The ideal candidate has at least 6-10 years relevant Corporate banking experience within KYC/AML operations preferably in a client facing role. Strong communication skills, stakeholder management skills and ability to work well in a team setting will be great.

Applicants who are keen please send across your updated CV to [email protected] or click on the link to apply.

Reg No. R1987809
BeathChapman Pte Ltd
Licence no. 16S8112

Job Summary: to coordinate and manage all related RA local activities for the Toxicology portfolio in APAC, Africa and LATAM RA local regional team

Job Scope:

· Support and develop regulatory submission plan for APAC, and Africa regions in collaboration with the RA INT Manager, RA INT team, project team, supply chain or applicable stake holders.

· Shape and support innovative regulatory strategy for new product introduction, pre-market registrations and execute change notification amendment registrations to support product life cycle management as per business needs.

· Evaluate the type of regulatory process applicable per product based on RA proposal and COMM needs.

· Confirm to RA the registration requirements, labeling/translation requirement, and estimated times for each process.

· Work closely with RA INT team and other functions to obtain all the necessary documents to support local country product registration, renewal or amendment to existing product certificates. Review documents provided RA (LoA, CFG, etc)

· Follow up on dossier preparation and additional local procedures

· Coordinate applicable local translations and review them.

· When applicable, submit the Dossier on the electronic system and provide copy of final submission provided to local MoH and proof of submission date to RA

· Ensure timely execution of regulatory strategies as per plan.

· Collaborate with RA INT team to track regulatory milestones in internal Regulatory database.

· Report submission status via defined Key Performance Indicators.

· Reports on the authorization or denial of each regulatory procedure.

· Represents RA locally at relevant in country meetings in collaboration with RA INT team.

· Responsible for review of promotional material for the applicable regions.

· Support strategic Quality and Regulatory Affairs Goals and objectives.

· Monitor developing regulations and gather regulatory intelligence that may be relevant to the business. Conduct impact assessment and disseminate as appropriate to key stakeholders.

· Coordinate Legalizations, when applicable

· Ensure warehousing activities to be align with approvals.

· Keep up to date the tracking's and data’s

· Support and collaborate with RA country teams on the surveillance activities

Requirements:

· BSc or equivalent with a minimum of 5 years’ experience in RA in Medical Devices, ideally in IVDs and non-IVD

· Demonstrable working knowledge of the medical diagnostics industry, including non-IVD products.

· Demonstrated capacity in project management.

· Able to navigate in a cross functional environment .

· Knowledge of the regulatory regulations and environment in key countries

· IVD medical device regulations e.g. ASEAN Medical Device Directive, US FDA, EU IVDD/IVDR regulatory environment, legislation, industry standards and guidance and digital health product regulations and requirements.

· Knowledge of ISO 13485 and GDPMD requirements.

· Good written and oral communication skills

· Attention to detail and good interpersonal skill

· Highest levels of integrity and diplomacy

· Capacity to maintain the highest levels of confidentiality internally and externally

Additional Information:

· Contract duration: 12-month contract

· Commencement Date: Immediate

· Working days and hours: Mon to Friday, 9am to 6pm

· Location: Duo Tower, Bugis MRT

Responsibilities:

• Generate and grow business with existing clients and develop new business source by identifying market opportunities.

• Establish and maintain excellent relationship with existing and new customers. Working together with sales manager and team and work effectively as a team to meet performance targets.

• Regular reporting and updates on sales progress.

• Responsible for identifying market opportunities, learning about new products, supporting ongoing projects.

• Negotiating with the customers for the professional services rendered.

• Working together in a closely knitted sales team reporting to the sales manager.

Requirements:

• Minimum 1 year of experience in sales and account management. Knowledge of Presales and Post sales will be an added advantage.

• Customer focused and results driven.

• Individual contributor

• Prior working experience in a fast-paced, dynamic technology environment or

• Experience in handling corporate customers will be an added advantage.

• Good team player with strong communication, listening and organizational skills.

Position Summary

Responsibilities

Primary Responsibilities

• Inspect, test and sample materials or assembled parts or products for defects and deviations from specifications

• Observe and monitor production operations and equipment to ensure conformance to specifications and make or order necessary process or assembly adjustments

• Discuss inspection results with those responsible for products and recommend necessary corrective actions

• Discard or reject products, materials and equipment not meeting specifications

• Maintain records of testing, information and various metrics such as number of defective products per day etc.

• Inspect procedures of the entire production cycle to ensure they are efficient and comply with safety standards

• Documents inspection results by completing reports and logs; summarizing re-work and waste; inputting data into quality database

• NCR data collections and photos taking

Qualifications Summary

Experience:

This position requires minimum 1-year relevant experience in quality control

Education:

Minimum ITE grad

Skills:

Proficient in MS Word, Excel, Outlook etc.

Main Responsibilities

• Coordinate maintenance contractors, review checklists and ensure customer D.O. sign-off within the time.

• Support Data analytics team with ongoing improvement on automation of data gathering, analysis and reporting, including fault detection and root cause identification

• Prepare and maintain comprehensive energy conservation action plan to include previous and ongoing efforts and short, intermediate and long-term goals

• Prepare operational and maintenance schedule as per MIS

• Work closely and collaborate with the customer support team to ensure customer satisfaction.

• Identify potential upselling opportunities at client site during regular or ad-hoc maintenance

• Remote monitoring of the system operation and performance and reach site if any emergency.

• Familiarization of Refrigeration System Chillers & Freezers, Compressors, Cooling towers, FCUs, Cold room, ETV doors and related controllers.

• Working with a team and deliver the work within the planned schedule.

• Collect the onsite operating parameters like cold room and space temperature and verify with SCADA.

• Collaborate with Internal teams regarding any controls and programming related onsite works.

Qualifications

• Diploma, Bachelor of Engineering Mechanical, Electrical or Equivalent

• Electrical or Mechanical troubleshooting experience would be advantageous

• HVAC knowledge of Chiller Plant, FCU, SCADA, Air side equipment

• Strong communication and analytical skills.

About the Job

Working closely with customers on assigned projects as a Software Implementation Lead and ensure end-end project delivery. Our ideal candidate will be quick to grasp new projects and solutions and pull together required resources. The Implementation Specialist will be expected to manage multiple projects at the same time without losing focus and quality. Expected to show great orientation to details, precision, and strong follow up to be a successful Implementation Specialist. The Implementation Specialist will be involved in every phase of our projects including initiation, design, implementation, acceptance testing, going live and project closure. Identifying and evaluating relevant technology solutions to solve business problems, exploit opportunities and drive forward continuous improvements. Assuring the realisation of business benefits.

Technical Skills and Experience Requirement

• Minimum of 2 years prior Development/Support experience would be preferred.

• Development and/or implementation experience with .NET, C#, VB.NET, Webservices,

• Code deployment experience with Web Application Servers

• Deployment of applications on Microsoft IIS would be preferred.

• Knowledge / working and troubleshooting experience with DB systems like Oracle, MSSQL

• Support experience with windows servers

• Working experience on UNIX, LINUX systems will be added advantage

Specific Responsibilities (not limited to)

• Coordinate and manage Client’s implementation by monitoring deliverables and progress through continuous communication

• Document functional specification document and participate in requirement walk through sessions

• Act as a liaison between customer IT team and our development team and help the development team with relevant information about customer SIT/UAT/Production server architecture to help the development team proceed with development accordingly

• Deploy the code packages sent by the development team on the customer environment and complete all configuration based on the release notes/product guide documents

• Completing various setup, configuration, and activation tasks

• Expediting resolution to clients

• Perform testing on the package received from the development team, troubleshoot, solve configuration issues, coordinate to the

Soft Skills Requirement

• Ability to identify, troubleshoot, educate and resolve issues

• Ability to adapt to changes and manage multiple projects

• Ability to communicate clearly (both written and spoken) with experienced IT peers or inexperienced customers

• Experience with common applications (Word, Excel, PowerPoint)

• Ability to establish credibility with clients based on industry, product, and technology knowledge

• Comfortable communicating and submitting reports to all levels of management

• Strong planning, organization, and reporting skills

• Proven emotional intelligence, reasoning and facilitation abilities

• Good time management skill

Why Us

• Hybrid work arrangement with flexi-place & flexi-time.
• Competitive salary with high income potential.
• Strong career growth opportunities with training provided.
• Base Salary come with attractive commission.

Responsibilities:

• Source, short-list and select suitable candidates via different channels such as social media, advertising and referrals etc.
• Conduct interviews to assess the suitability of candidates.
• Coordinate interviews arrangement, salary negotiation between clients and candidates.
• Develop and maintain strong relationship with new / existing clients through tele-calls, follow up and client visit etc. Identify new business. opportunities and ensure repeated business needs from current clients.
• Research on client companies and positions to better understand the company for effective recruitment.

Requirement:

• Diploma or Bachelor's degree in any relevant field.
• Prior experience in recruitment or a related field is an advantage.
• Excellent verbal and written communication abilities.
• Strong interpersonal skills and the ability to build relationships.
• Highly organized with the ability to manage multiple tasks.

Interested candidates please apply online or send your latest CV to [email protected]

AlwaysHired Pte Ltd

Reg No: R1549345

EA: 24C2293

JOB SUMMARY:

You will be stationed at Client’s premises and provide support for the client’s IT administration and related support for users.

RESPONSIBILITIES:

1. Support on-site and remote end-users to resolve IT-related issues. (hardware/software/network) on their notebooks/desktops and related peripherals.

2. Perform installations, migrations, and troubleshooting on systems.

3. Troubleshooting of Desktop related issues.

4. Servers, database, and IT infrastructure maintenance and support including configuration upgrades.

5. Other tasks and projects as assigned by the Manager or Management.

QUALIFICATION & EXPERIENCE:

• ITE/Diploma in Information Technology from recognized institutes.

• Previous experience of working in an IT support role for about 1-2 years.

• Ability to communicate effectively with a wide variety of people in a professional. manner, face to face, on the telephone, and in writing.

• Ability to demonstrate practical troubleshooting and problem analysis techniques.

• Ability to plan and prioritize workload without supervision.

• Ability to prioritize, manage, and perform under pressure.

• Excellent knowledge of Customer Service best practices.

Willing to work flexibly and with enthusiasm.

SKILLS AND ATTRIBUTES:

• Good interpersonal and communication skills, high adaptability and a positive attitude are expected.

• A team player with the determination to drive to excel.

• Excellent customer service skills.

• Self-motivated with a strong drive to succeed.

Job Description

• Responsible for the entire sales cycle
• Actively explore new business accounts and develop client base
• Conduct cold calls and face-to-face meetings with clients
• Enjoy interacting and communicating with people, maintain good rapport with our IT Business Partners
• Follow-up on leads and sales inquires
• Closing sales and driven to achieve monthly sales target

Requirement

• Lead Generation or Inside Sales Experience
• Experience in B2B selling
• Self-motivated, organized, and team oriented
• Work smartly, ethically, and professionally to achieve objectives
• Takes direction well
• A desire to compete with the best
• 2+ years of sales experience in IT will be a plus
• Ability to work in a fast-paced and highly growing business
• Customer focused approach and ability to learn and adapt to needs and changes quickly

Reason to join:

• Flexible working time and place arrangement
• Competitive basic salary with great commission scheme
• Great career growth prospects with training provided

Responsibilities

• Sourcing suitable candidates via job portals, social media, advertising and referrals etc
• Arranging interviews to assess the suitability of candidates
• Surfacing the suitable candidates to clients for consideration
• Coordinating interviews arrangement, salary negotiation between clients and candidates
• Perform post-recruitment follow up with clients and candidates.
• Understanding the market, industry and clients’ business needs.
• Ensure proper documents are recorded and kept accordingly in the system

Requirements:

• Diploma or Degree in any field
• 0 to 3 years working experience from customer service, retail, business development or sales related

You can expect to work in a fast-growing company with high income potential and strong career growth opportunities. We will provide competitive salary package which commensurate your experience, qualification and learning attitude.

If you are interested in this exciting job opportunity, please email your latest resume with expected salary and notice period to [email protected]

We regret to inform that only shortlisted candidates will be notified.

Please note that your response to this advertisement, or communication with us pursuant to this advertisement will constitute informed consent to the collection, use and/ or disclosure of personal data by AlwaysHired and its affiliates for the purpose of carrying out its business, in compliance with the relevant provision of personal data protection act.

Job Description & Requirements

• Dry Cleaning company is looking for committed customer service specialist to help us provide the best in market customer service experience. You should be independent, organized, friendly and proactive in counter service position.

Roles & Responsibilities:

1. 5.5 working days, weekend and PH not working.
2. Carry out daily shop operation and duties.
3. Manage and ensure the cleanliness, opening and closing of shop
4. Respond to customer queries, follow the job process as stated in the laundry procedures.
5. Ensure all payments received are accurate and tally with the daily sale reports.
6. Register new customer & update customer database.

Skills:

1. Basic knowledge of garment material and laundry cleaning process
2. Good command of English in both verbal and written communication
3. Confident with a pleasant disposition and well-groomed
4. A friendly personality and meticulous working attitude
5. Able to work independently.
6. Retail or admin experience preferred.

Main Duties and Responsibilities

Corporate Recruitment

• Responsible for meeting or exceeding recruitment targets for company-sponsored students across all Academy programmes, including degrees offered by its partner universities
• Plan and review on monthly targets
• Work with the support from marketing to plan and outreach to new corporate partners with the objective of student recruitment
• Maintain relationships with existing corporate clients to maintain instream enrolments of students from these companies
• Plan and lead initiatives that serve to engage and increase student recruitment with corporate partners
• Work within the budget allocated

Corporate Partnerships

• Build on new/existing partnerships that create or add value to the marketing and recruitment efforts of Academy
• Create partnerships that offer Academy an alternative source of student recruitment through exclusive deals to the members of the partners
• Outreach and nurture relationships with partners

Others

• Any other ad-hoc duties as assigned by the Reporting Officer

Requirements

• Degree or Diploma in Marketing, Business or its equivalent
• 5-8 years of experience
• Excellent sales, integrated marketing and project management experience
• Management and presentation skills
• Ability to multi-task with high level of initiative and sound business acumen
• Independent and dynamic personality
• Fluent in suite of Microsoft Office applications
• Able to commit to supporting and/or leading events in the evenings and weekends when required. (not extensive)

HOW TO APPLY:

Interested applicants, please click on “Apply Now” or email [email protected]

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lim Wei Jye (Jaylyn)

EA Personnel Reg No: R24121213

• 5 days work week / MNC
• Attractive Salary Package (AWS + VB)
• System - Sage Accounting

Responsibilities:

• Oversee the day-to-day financial operations within the company, including payroll, invoicing, and other transactions.
• Develop and manage the annual budget in collaboration with other department heads, ensuring all departments stay on track with financial objectives.
• Prepare accurate monthly, quarterly, and annual financial reports.
• Analyze financial data and reports, providing insights and recommendations to senior management for decision-making.
• Assess and manage investment opportunities, financial risks, and funding activities.
• Liaise with banks, financial institutions, and investors for financing projects or company expansion.
• Ensure compliance with statutory law and financial regulations.
• Identify opportunities for cost savings and efficiency improvements

Requirements:

• Bachelor's degree in accountancy or professional degree (ACCA, CA, CPA).
• Excellent communication skills
• Proficiency in financial software
• With 2 - 3 years of working experience in financial management role.

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to [email protected] or please click on “Apply Now” and provide the below details in your resume.

• Last drawn salary
• Expected salary
• Notice period
• Reason for leaving

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Hooi Wai Man (Samantha)

EA Personnel Reg No: R21100062

The System Operations Specialist will be supporting the backend systems for the global customer support team that provides digital advertising solutions to client.

Work location: Central

Working hours: Mon-Fri, 9am-6pm

Responsibilities

• Manage various internal system backend configurations including customer support ticketing system & internal product feedback, testing tools, and category/form/routing
• Manage global routing workflow design and execution across multiple layers of customer support & Product specialist teams on internal ticketing platform
• Configure backend routing to ensure full schedule and skillset coverage across regions and products
• Design routing logic to manage multiple channels including tickets and chat to ensure reply SLA for and optimise for 24/7 support
• Establish ticket escalation channels with various XFN & RD teams, to continuously bring solutions closer to advertiser
• Analyze data and escalation feedback to identify opportunities for improving the routing workflows and strategize with regional operations teams to drive routing changes based on changing product landscape
• Manage and design a 24/7 staffing roster from a workforce management POV for internal and external teams
• Govern the process & documentation of system configuration and logic, working with cross-functional stakeholders to ensure they're aligned and up-to-date with business needs

Job Requirements

• BA/BS degree or above
• 4+ years of experience in a customer operations/support team or customer support platforms such as Zendesk/Salesforce Service Cloud/Zoho Desk
• Good communication skills with demonstrated experience collaborating with different teams and managing multiple stakeholders to achieve business objectives
• Process-oriented, able to formulate and optimize operational processes based on business context to improve efficiency and customer experience
• Good data analytical and business analysis skills; proficient with excel/spreadsheets
• A fast learner and self-starter with a good sense of judgment
• Familiarity with digital adverting platform e.g. Google, Meta, TikTok advertising solutions is a plus

• MNC / West
• Friendly working environment
• Attractive Salary Package (AWS + VB)

Responsibilities:

• Assist with payroll processing, including data entry and calculating wages and deductions.
• Maintain accurate employee records, including changes in employee designation, salary and pay items.
• Verify timekeeping records and resolve any discrepancies or issues related to hours worked.
• Address payroll related queries or requests
• Tax clearance for foreign employee leaving employment
• Preparation & submission of IR21, IR8A – Tax matters
• Submission of Levy Waiver / NSman claim and Government Paid Leave
• Maintain confidentiality of all employee information
• Perform other clerical tasks assigned by the Payroll team as and when needed
• Liaise with government authorities and agencies such MOM, ICA, CPF Board, etc. on employee related matters.
• Manage E-Leave
• Performs other adhoc duties as assigned

Requirements:

• Diploma or equivalent in Human Resources or related business fields
• Well verse in Microsoft office (Words, Excel and PowerPoint)
• Good verbal and written communication skill
• Analytical and have problem-solving skill
• Meticulous and detailed oriented
• Ability to multitask and have excellent time management
• Team player, proactive and take initiatives
• High reliability and integrity in handling confidential information
• Have an appropriate sense of urgency with an ability to work under pressure and in fast pace environment

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to [email protected] or please click on “Apply Now” and provide the below details in your resume.

• Last drawn salary
• Expected salary
• Notice period
• Reason for leaving

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Hooi Wai Man (Samantha)

EA Personnel Reg No: R21100062

Job Description:

• Reporting to Regional SDM supporting Asia IS&T Service Desk program
• Liaison between Central Support and Service Desk for ensuring coordination of resolving parties, effective communication to stakeholders and post incident review
• Capability in visualizing reporting with Powerpoint, Excel, etc with good sense of reporting analysis to effectively provide an overview of respective domains
• Ability to perform Problem management/analysis with other Support Groups and capturing the details to prevent recurrence of the top topics in each month
• The Software Specialist will diagnose/investigate/resolve level 2 business application incidents and take ownership of business application incidents to ensuring coordination of resolving parties, effective communication to stakeholders and post incident review;
• Escalate incident to business application experts (L3), and collaborate with them on resolution
• Develop standard procedures for responding to Business Application incidents, with help from Business Application expertise (L3);
• Outline scripts for ASD agents to follow when communicating with users and stakeholders about business application incidents;
• Make sure, all the said processes are reviewed and updated regularly (automate wherever possible);
• Make sure all team members have access to the training guides;
• Use of incident management tool to track, monitor and support the incident response
• Maintain domain knowledge (IT4IT) documentations/knowledge database;
• Manage application access rights
• Train and provide knowledge transfer to ASD agents and proximity as and when required

Job Requirement:

• Able to communication in English, for speak/listen/read/write;
• Min. 3 years of work experience;
• Hands on experience in retail business applications, including front office APPs e.g XSTORE (POS Systems), BI NEMO and back office (SAP, CONCUR) and digital applications e.g. ICON, Wechat Social Binding etc.
• Self-driven and can work independently with minimum supervision
• Good knowledge of ITIL disciplines
• Good knowledge of IT-related domain topics, e.g. End-User Computing, Cloud, Cybersecurity
• Willingness to support and mentor junior staff;
• Able to manage and prioritize and tasks and time efficiently;
• Able to demonstrate initiative and a proactive approach to daily tasks.

Our client is currently expanding their presence in Singapore and have made a name for themselves as a security solution provider fulfilling security and operational objectives. As the organisation is growing, they are committed to developing their people with continual career development training.

They are looking for Corporate IT Engineer to join their growing team.

Responsibilities:

• Configure physical network devices during capacity buildouts
• Set up automated monitoring of physical network devices
• Set up automated alerting based on monitoring for physical network devices
• Write automation scripts to safely update the configuration of physical network devices
• Cut tickets to Data Centre operations for a variety of tasks: check cable, replace a line card, replace a faulty device, decommission a device, etc
• Update the firmware (operating system) of physical network devices
• Maintain the logical access security for physical network devices
• Responds to live site incidents involving physical network devices
• Provide evidence to auditors on the logical security of physical network devices

Requirements:

• Preferably 3 years or more of Networking Engineering experience working with Layer 2 protocols, Layer 3 networking with IP, as well as routing protocols such as OSPF/IS-IS, BGP, and MPLS
• Experience troubleshooting across a variety of networking platforms including, but not limited to, Cisco, Dell, Palo Alto, Fortigate and Arista
• Strong scripting skills (Phyton, PowerShell and C# are preferred, but not a strict requirement) for automating day-to-day tasks are a strong plus
• Highly effective written and oral communication skills
• A strong collaborator, attentive listener, calm under pressure, earn confidence from others and be adaptive, since a candidate’s role may span a variety of traditional roles, such as design engineer, deployment engineer, operations engineer and project manager

• Support implementation of new systems and system changes.
• Manage IT assets and IT systems in terms of supporting, troubleshooting and administration.
• Ensure new PCs are set up in accordance with Company’s policies.
• Support in Cybersecurity matters e.g. PC hardening.
• Work with different stakeholders including internal and external parties e.g. equipment suppliers for IT systems’ hardware and software matters.
• Involve in Disaster Recovery Exercises for various systems.
• Perform other related duties as assigned by management.
• Implement changes to systems after office hours including Sundays (when required).

Requirements

• Minimum Diploma in Computer Science/Engineering, Information Technology or related fields.
• Minimum of 2 years of hands-on experience in IT system support role.
• Proficient in Microsoft Office 365 and computer knowledge.
• Knowledge in AWS cloud, network setup and programming language will be an advantage.
• Possess good attitude, time management, and coordination skills, as well as strong communication and interpersonal skills and ability to learn new/latest technologies
• Able to work well independently or in a team environment.

Tempserv Pte Ltd

License No: 06C3745

Ivy Ng Siew Hoon I EA Reg. No : R1102590

Responsibilities:

• Support Product Owners in documentation of requirements, mapping of end-to-end flows and testing.
• Plays a critical role in supporting the projects on launching of new systems, system integration and data mapping by assisting in gap and data analysis.
• Work with the subject matter experts to gather, collate and document the requirements for systems development and workflows.
• Review and confirm system related requirements that require sign-off from business owner.
• Draw up workflows &/or processes (SOP).
• Liaise and work with different functions and IT delivery teams on the clarifications of the requirements.
• Ensure testing outcomes are of an acceptable quality and requirements set by Product Owner.
• Prepare FAQs, training guides and internal communications for product launch.

Qualifications:

• Degree in Business, Information Technology, or related field.
• At least 5-8 years of experience in digital customer portal with experience in the insurance industry and stakeholders’ management.
• Good knowledge in insurance and end-to-end process.
• Hands-on experience in Confluence, JIRA, and Visio.
• Good business acumen and communication skills.
• Excellent analytical and problem-solving skills.
• A positive, enthusiastic, committed and ‘can do’ attitude team player.

Interested candidates may send in their resume and cover letter directly to [email protected] (R1434374), stating the position as the subject title in the email.

Jireli Gem Mejia Cabria | EA License No. 02C3423 | Personnel Registration No. R1434374

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-policy

Responsibilities:

• Responsible to support Product Owners in documentation of requirements, mapping of end-to-end flows and testing.
• Review and confirm system related requirements that require sign-off from business owner.
• Draw up workflows and processes
• Liaise and work with different functions and IT delivery teams on the clarifications of the requirements.
• Ensure testing outcomes are of an acceptable quality and requirements set by Product Owner.
• Prepare FAQs, training guides and internal communications for product launch.

Requirements:

• Degree in Information Technology or any related field
• At least 5-8 years of relevant experience in life insurance industry or any similar industry
• Experience in managing projects on launching of new systems, system integration and data mapping by assisting in gap and data analysis and testing
• Good knowledge in insurance and end-to-end process
• Good business acumen and communication skill
• Analytical and problem solving skills
• A positive, enthusiastic, committed and ‘can do’ attitude team player

Interested Applicants, please email your resume to [email protected] (R1441955), stating the position as the subject title in the email. All Applications will be handled with strict confidentiality.

About the Company:
Sizable and established hospitality, tourism and entertainment group. With upcoming expansion of business and increasing footprint in Singapore, the company is looking to grow its technology capabilities.

Position Overview:
The Associate Director / Director, IT Audit, will play a pivotal role in strengthening our IT department's audit and assurance capabilities. Reporting directly to the Chief Information Officer (CIO), this position will closely partner with the 1st line of defense and front the 3rd line of defense (internal audit team). This collaboration ensures that our IT risk management, governance, and internal control processes are thoroughly assessed and improved.

Key Responsibilities:

• Develop and execute a comprehensive IT audit plan to assess the effectiveness of IT controls, security, and compliance.
• Partner with the 1st line of defense to ensure IT processes and controls are designed and operating effectively.
• Front the 3rd line of defense (Internal Audit team), facilitating external audit engagements and ensuring thorough and timely completion.
• Evaluate IT policies, procedures, and practices to ensure compliance with regulatory requirements and industry standards.
• Identify and assess IT risks, providing actionable recommendations to mitigate potential issues.
• Collaborate with IT and business stakeholders to ensure alignment of audit activities with organizational goals.
• Prepare detailed audit reports, highlighting key findings, recommendations, and action plans.
• Monitor the implementation of audit recommendations and ensure continuous improvement.
• Stay current with emerging IT risks, technologies, and regulatory changes to keep the audit process relevant and effective.
• Mentor and develop junior audit staff, fostering a culture of excellence and continuous learning.

Qualifications:

• Bachelor's degree in Information Technology, Computer Science, Accounting, or a related field. Advanced degree or professional certification (CISA, CISSP, CISM, etc.) is desirable.
• Minimum of 7 years of experience in IT audit, with a strong background in collaborating with the 1st line of defense and managing engagements with the 3rd line of defense.
• In-depth knowledge of IT governance, risk management, and internal control frameworks (e.g., COBIT, NIST, ISO).
• Proven track record of leading and executing IT audit projects in a complex and dynamic environment.

Apply:
If you are interested in the above job or other IT leadership / IT Governance positions, please kindly send your CV to Shannagh Wu at [email protected]

Reg No.R23112660
BeathChapman Pte Ltd
Licence no. 16S8112

The System Operations Specialist will be supporting the backend systems for the global customer support team that provides digital advertising solutions to client.

Work location: Central

Working hours: Mon-Fri, 9am-6pm

Responsibilities

• Manage various internal system backend configurations including customer support ticketing system & internal product feedback, testing tools, and category/form/routing
• Manage global routing workflow design and execution across multiple layers of customer support & Product specialist teams on internal ticketing platform
• Configure backend routing to ensure full schedule and skillset coverage across regions and products
• Design routing logic to manage multiple channels including tickets and chat to ensure reply SLA for and optimise for 24/7 support
• Establish ticket escalation channels with various XFN & RD teams, to continuously bring solutions closer to advertiser
• Analyze data and escalation feedback to identify opportunities for improving the routing workflows and strategize with regional operations teams to drive routing changes based on changing product landscape
• Manage and design a 24/7 staffing roster from a workforce management POV for internal and external teams
• Govern the process & documentation of system configuration and logic, working with cross-functional stakeholders to ensure they're aligned and up-to-date with business needs

Job Requirements

• BA/BS degree or above
• 4+ years of experience in a customer operations/support team or customer support platforms such as Zendesk/Salesforce Service Cloud/Zoho Desk
• Good communication skills with demonstrated experience collaborating with different teams and managing multiple stakeholders to achieve business objectives
• Process-oriented, able to formulate and optimize operational processes based on business context to improve efficiency and customer experience
• Good data analytical and business analysis skills; proficient with excel/spreadsheets
• A fast learner and self-starter with a good sense of judgment
• Familiarity with digital adverting platform e.g. Google, Meta, TikTok advertising solutions is a plus

JOB SUMMARY

A critical member of the team, the Service Technician balances a passion for people, a broad technical expertise, and excellence in retail practices.

A Service Technician is the front line and point person for our brand to the rider and encourages successful, profitable retail by taking their technical expertise to the next level as a driver of outstanding in store brand experiences. A Service Technician works directly with riders, both present and remote, to identify and locate the goods, services, and experiences needed to provide solutions quickly and frictionlessly to keep them riding longer and better. Service Technicians work collaboratively and hands-on with staff and local riders as a host, mentor, brand advocate, and technical service ace. The Service Technician provides exceptional rider service; enhances rider satisfaction; and aids in meeting sales and profitability goals.

HOW YOU’LL MAKE A DIFFERENCE

• Meeting and making a connection with riders, asking qualifying questions and listening to riders' needs, then giving options and advice on meeting those needs from a pre-set service menu or tune ups and a la cart service.

• Contribute to the larger Specialized R&D team by closing the feedback loop; providing insights from both the technician's perspective and remitting valuable critique and reaction from our riders.

• Speak authoritatively on technical matters as they relate and pertain to our bicycles; be the expert

• Assists customers in an enthusiastic and courteous manner; provides “wow” customer service.

• Responsible for properly taking in all service work and setting and exceeding rider expectations, including correctly filling out service work orders, scheduling an appropriate number of repairs

• Advises and assists customers with their product/service selection without bias.

• Develops and maintains knowledge expertise of all merchandise in department to effectively assist customers with accurate information; keeps current as new product lines are introduced.

• Assists with bike sales with technical consulting, and any other bike floor duties as needed.

• Deliver best in class rider-service that ensures ongoing service and high levels of rider satisfaction

• General cleanliness standards are set at store opening, maintained throughout the day, and reset at close of business, including light janitorial duty

• Proficiency in point of sale systems and store operational websites

• Regular, dependable attendance and punctuality

WHAT YOU NEED TO WIN

• Passion for cycling and the Specialized brand

• Excellent communication with the ability to effectively interact with riders and team members

• Must be able to work as business dictates which includes weekends

• Ability to stand for extensive time periods; while occasionally walking, kneeling