1 year contract, renewable

Central area, Havelock Road

Monday - Friday, office hours

Prefer immediate starters/ available to start in January 2025

• Handle mailbox survey submissions, feedback, and requests from survey respondents within stipulated turnaround time.
• Ensure consistent and detail cases notes updated in system after each liaison with respondents.
• Responsible for inter-department liaison for correct assignment of respondents to the parties responsible.
• Ensure prompt follow-up for survey cases under pending status.
• Provides accurate daily report on mailboxes activities for the day to relevant stakeholders.
• Ensuring all potential/actual complains are acted upon within stipulate timeline.

Requirements:

• Singaporean
• At least Diploma or above
• At least 2 years of relevant customer service and emailing experience

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO. https://go.persolkelly.com/job/apply/5789

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394

We are representing our client, a local church organisation to look for an experienced HR Operations Specialist to complement the existing team.

This role delivers the HR Value Proposition, in support of the People Strategy, through the efficient and efficacious functioning of HR processes. This includes staff attraction, recruitment, onboarding, payroll, benefits, learning and development, SDR process and HRIS.

Responsibilties

• Flexible and Hybrid way of work post-pandemic. Contribute to building a collaborative and relational culture.
• Implement staff attraction and recruitment processes to meet staffing needs and build pipeline. Manage vendors (ministry support), polytechnic or university interns (if any).
• Manage Confirmation Assessment process, Staffing-related Contracts Renewal and Exit-related processes.
• Work with Payroll Vendor to ensure monthly payroll is processed accurately and on a timely basis. This includes following up on the payroll process, verifying and approving payroll reports, and addressing Board Chairman and Treasurer queries if any.
• Support the full implementation of the Staff Development Review Process annually.
• Coach supervisors and staff on Staff Development Review related conversations and processes.
• Deepen the Pre-Boarding and Onboarding engagement experience to ease contextual transition to full-time ministry.
• Build up learning journeys as part of L&D roadmap. Consolidate & review staff development needs via annual SDR process.
• Ensure data integrity of HR Information System, in consultation with external vendor.
• Be familiar with the HRIS for annual data rollover, including leave & claims.
• Support HR site administration in Sharepoint in consultation with IT.
• Ensure HR information such as organization chart and staff announcements etc. are updated regularly.
• HR Projects - This may include Staff Wellness, Digital or Productivity-related continuous improvement projects.
• Survey Support for Ministry of Manpower, SNEF surveys as needed.
• Address staff-related queries to above-mentioned.
• Staff participation in church-wide events.

Requirements

• Bachelor’s Degree in Human Resources or equivalent.
• Minimum 5 years of relevant experience.
• Strong HR operations experience and In-depth knowledge of local employment law in accordance with TAFEP guidelines, IRAS and CPF Act is required.
• Excellent communication, leadership, and interpersonal skills.
• Digitally-saavy and experience with HR systems is required.

An exciting opportunity awaits YOU to be a part of this dynamic organisation.

novita is looking for a sincere individual who is enthusiastic about e-commerce to join us as an E-Commerce Specialist!

• $3000 - $3500 (Basic + Incentive + Target Incentive)
• Career Progression
• Positive working environment
• Employee Welfare, Benefits & Staff Discount

Job Description:

• Strategically plan, execute and submit promotional/ sales/ marketing campaigns for e-commerce sites such as Shopee, Lazada, NTUC and our eStore site.
• Assist to plan and execute any other e-commerce sales/marketing campaign.
• Liaising with the respective e-platform manager for campaign submission or address operational challenges.
• Manage and respond to all forms of customer engagement (e.g. chats, reviews, complaints etc).
• Create, upload and manage product listings and ensure all details are well in placed.
• Execute and track the performance and budget of paid advertisements on e-platforms
• Collaborate with various departments to successfully plan and implement marketing, sales campaigns, and product launches.
• Compile sales performance reports to analyze the effectiveness of each campaign.
• Other ad-hoc duties as assigned by Management

Requirements:

• A minimum of a Diploma in any field.
• At least 1 year of experience in e-commerce.
• Experience with Shopee, Lazada, NTUC Online or Shopify is a plus.
• Ability to thrive in a fast-paced, dynamic environment.
• Strong communication skills, self-driven and possess a positive attitude.
• Proficiency in Microsoft Office.

Job Summary:

Our client is an established bank in the global market. We are looking for suitable candidates to join them as a Wealth Planning Manager (Bancassurance)

Responsibilities

• Attending to customers and provide financial advice.
• Plan out and manage investment policies to achieve clients' financial goals.
• Maintain and develop long-lasting relationships with both existing and potential customers.
• Capitalise on sales opportunities via customer events, financial reviews and branch engagement activities.
• Increase client base by proactively reaching out to leads from database and setting up appointments with potential clients.
• Conclude sales through referrals from colleagues.
• Attend to enquiries from walk-in customers.

Benefits and Prospect

• Basic salary + high commisions
• Structured training and on-the-job training to help you develop the skillsets you need for a career in financial planning and wealth management.
• Hybrid arrangements - flexible work
• Medical benefits
• Internal mobility options

Requirements:

• Bachelor's degree from a recognized university or a diploma from a local polytechnic
• Interested in financial planning or wealth management.

Interested candidates may apply through the application system. We regret to inform only Shortlisted candidates will be notified.

EA License No. 01C4394 • RCB No. 200007268E •Derrick Tiew Yong Han EA Registration No. R1877971

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

About the Company:

iQIYI Inc. [IQ] is a NASDAQ listed technology, entertainment company. It is the first online video streaming platform in China to reach over 100 million VIP subscribers. Our dramas, movies, animations, variety and entertainment shows are watched by billions locally and abroad.

The next phase for iQIYI is to bring our wonderful contents and services to the world. We are currently looking for innovative and talented individuals to join us.

Position Responsibilities:

• Responsible for devising positioning and strategy for the social media platform, aligning with brand philosophy and business goals to set reasonable growth plans for the platform's account matrix. Accountable for the growth, scale, and ecosystem construction of the matrix, and oversee daily account operations.
• Build and manage the platform operation team, ensuring a data-driven approach. Lead the team to execute efficiently and achieve targets.
• Conduct in-depth research on overseas market preferences and social media's distribution mechanism to produce videos that align with platform and user preferences, creating viral content to drive internal traffic.
• Maintain a good collaborative relationship with the platform and continuously explore potential opportunities to enhance content and brand influence.

Position Requirements:

• 3-5 years of experience in the entertainment/content industry, prefer candidates with experience in team/business setup and management, international business, or MCN operations. Experience in content operations or overseas social media operations are preferred.
• Familiarity with overseas short video platform distribution mechanisms, with strong insight into content creation and key market trends. Proven experience in creating viral content is an advantage.
• With proficiency in English and Mandarin as a working language. Knowledge of Thai, Korean, or Malay language would be an added advantage.

**Tips: If you do not receive the interview invitation from iQIYI within 7 days, we will not arrange you to participate in the follow-up interview. Thank you for your understanding, attention and recognition to iQIYI.

• Responsible for clinical evaluation of patients
• Perform patients counselling on medical and surgical treatments
• Handle diagnostics e.g HVF, OCT, Corneal Tomography, Biometry, Ultrasonography, Fundal and Anterior Segment Photography etc.
• Support in laser refractive surgery (LASIK, RelexSMILE & PRK)

Requirements:

• OOB fully registered
• At least 2 years of experience as an Optometrist

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

About the company:

Our client is a leading global provider of advanced drilling and production equipment for the energy industry, specializing in subsea, offshore, and land-based applications. The company is known for its high-quality, reliable solutions designed to meet the demanding needs of the oil and gas sector.

Responsibilities:

• Promote a positive HSE culture by advising on and supporting the implementation of health, safety, and environmental procedures.
• Conduct inspections of fire extinguishers, slings, cables, shackles, vehicles, and emergency systems to ensure compliance and functionality.
• Analyze and monitor Preventive Action Reports (RAP) to address safety concerns effectively.
• Ensure that the ART (Activity Risk Assessment) is properly prepared and suitable for the work being conducted.
• Provide guidance to management on ensuring compliance of offices, workshops, facilities, and operations with company policies and legal requirements.
• Advise line management and supervisors on HSE-related matters and best practices.
• Support the HSE department with administrative systems and processes.
• Serve as the liaison with relevant authorities on health, safety, and environmental matters.
• Investigate incidents, analyze trends, and recommend corrective actions as necessary.
• Coordinate with supervisors, line managers, and external agencies on OH&S training content and deliver training as required.
• Assess the effectiveness of in-house HSE training programs and recommend improvements.
• Maintain and update databases and consultation documents related to the Occupational Health and Safety Management System (OHSMS) and Environmental Management System (EMS).
• Conduct internal audits and site inspections to ensure compliance with OH&S policies, risk assessments, and work procedures. Participate in client, company, and external audits as needed.
• Gather and document evidence to close out actions from investigation reports, CPARs, and ISO audits.

Requirements:

• Min. Diploma and above in an Engineering / HSE or related field.
• Must be registered as a Workplace Safety and Health Officer (WSHO) with MOM.
• Certifications in ISO 14001 and ISO 45001 are preferred.

To apply online please use the 'apply' function, and attach your updated resume.

(EA: 94C3609/R1442042)

Title: FXMM SPECIALIST (12 mth contract)

My client, a top tier Private bank is looking for a FXMM specialist.

· Monthly salary: SGD 3.8 to 5K (depending on the experience of the candidate)

· Work location: Changi, ONE@Changi City

GENERAL DESCRIPTION

· Back office operations for IRS, FX/FX Options, FX Structures and Money Markets transactions booked and supported out of the Hong Kong and Singapore Booking Centres.

· Conducting daily activities professionally and accurately and ensuring all guidelines/policies are followed to mitigate any errors or losses to maintain operational excellence.

KEY FEATURES OF THE POSITION

Client Management (internal & external)

· Close collaboration with internal partners, external providers and relevant departments on system and workflow improvements.

· Providing prompt, accurate and quality service to internal clients.

Business Management

· Matching of trade confirmations via SWIFT for FX/FXO and MM transactions

· Reconciliation of long form confirmations for FX Structures and IRS

· Authorisation of Interbank MM Deals.

· Processing of IRS trades, pre-termination and reversals of loans and deposits.

· Handling exception queue for FX trades.

· Investigation and resolution of trade discrepancies and cash breaks assigned.

· Participation in process reviews and implement workflow improvements and UAT testing when required.

SKILLS REQUIREMENTS OF THE POSITION

Professional and Technical

· Diploma holder or higher

· Minimum 1 year of FXMM-related banking working experience

· Knowledge on SWIFT messages (MT2,3 and 6 series) is an advantage

Responsibilities

• Work with stakeholders and handle organisation’s learning and development needs
• Develop organisation’s overall learning plan and conduct learning needs analysis
• In charge of annual training budget
• Source and handle external partners regarding learning and development matters
• Develop and update employee orientation materials
• Conduct employee orientation
• Monitor employee training calendar and coordinate internal and external training programs
• Gather post training feedback and monitor effectiveness of training programs
• Perform additional tasks as needed.

Requirements:

• Possess a Degree in HR or equivalent
• Minimum 5 years of relevant experience in Learning & Development and HR Operations
• Strong ability in handling confidential and sensitive information
• Possess excellent communication skills and able to communicate well with stakeholders

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: L65W97RW

Inside Sales Specialist (Field Services)

12 month contract

Work Your Magic with us!

Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do we! Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That's why we are always looking for curious minds that see themselves imagining the unimaginable with us.

Main Responsibilities

• Identifying opportunities for renewal of the existing service plans (and maintenance) for standard and custom systems
• Be proactive in proposing service plans for newly installed standard and custom systems
• Position spare parts as part of the service offering
• Follow-up and keep track of quotes sent (close opportunities)
• Advise customers & Sales representative on the client’s Service Plans & Spare Parts offering
• Guide and support Sales through the different steps of the quotation process, if requested
• Identify new opportunities for a Service Plan (based on past installations)

1. Contact Sales Rep, discuss with them about an opportunity to sell a Service Plan.
2. Create draft quote with all attachments and share it with the Sales rep.
3. Check with Management (specific region), Field Sales Effectiveness (FSE) and coordination team if we have their agreement to assume such coverage.
4. Send the quote to the customer. If the customer already has a Service Plan for other systems, we can add the new system to the quote for the renewal of the existing Service Plan.
5. Follow up on the sent quote (close opportunity).

• Connect with FSE and identify systems that require multiple spare parts or critical spares in customer’s process, promote the client’s Spare Parts Advisory Service.
• Connect with relevant teams to ensure spare parts for custom systems are identified and queries from customer are addressed (feedback shared)
• Provide all relevant information (items numbers for service and spare parts, and documentation) when contacted by Sales reps.
• Create and Track Unite Tickets, and Cases with Kits Spares for spare parts not set up in the CRM (Salesforce)

Requirement:

• Diploma or Bachelor’s Degree in any fields
• At least 1 year of proven inside sales experience in BioFarma industry
• Experience working with Salesforce.com (CRM) and MS Office package (Excel)
• Excellent verbal and written communications skills

Reg No: R22104540

EA License no: 94C3609

Job Description

At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

Citibank serves as a trusted advisor to our retail, mortgage, small business and wealth management clients at every stage of their financial journey. Through Citi's Access Account, Basic Banking, Citi Priority, Citigold and Citigold Private Client, we offer an array of products, services and digital capabilities to clients across the full spectrum of consumer banking needs worldwide.

Citi Global Wealth (CGW) brings together the full power of Citi to serve the entire continuum of wealth clients, from affluent to ultra-high net worth to family offices. The strategies we create help our clients maintain liquidity while maximizing yields, transact in foreign currency and across borders, and manage fluctuating expenses or cash flow. We are uniquely suited to helping our clients meet their banking needs across regions through our global network.

We’re currently looking for a high caliber professional to join our team as Insurance Specialist - C11, based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.

The Insurance Specialist (IS) - C11 is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. Good understanding of how the team and area integrate with others in accomplishing the objectives of the subfunction/ job family. Applies analytical thinking and knowledge of data analysis tools and methodologies. Requires attention to detail when making judgments and recommendations based on the analysis of factual information. Typically deals with variable issues with potentially broader business impact. Applies professional judgment when interpreting data and results. Breaks down information in a systematic and communicable manner. Developed communication and diplomacy skills are required in order to exchange potentially complex/sensitive information. Moderate but direct impact through close contact with the businesses' core activities. Quality and timeliness of service provided will affect the effectiveness of own team and other closely related teams.

Responsibilities:

• Support sales delivery to our internal and external partners through dual delivery model in follow-up and responsiveness.
• Responsible for supporting internal and external growth initiatives communicated to team.
• Responsible for dissemination of communications.
• Provide support on increasing and capturing cross sell opportunities.
• Increase efficiencies of daily sales and operational activities.
• Responsible for reporting sales results and reasons for successes.
• Support sales executives with specific business initiatives; create, lead and advise on sales and product training; and support growth of sales.
• Liaise between sales teams and branches on initiatives.
• Represent sales on the development of strategies and programs to effectively partner with the bank.
• Responsible for partnering sales leadership to deliver activities, programs and promotions on monthly sales and marketing calls.
• Liaise with partners to develop marketing opportunities to maximize growth in sales and customer acquisition, retention and satisfaction.
• Work in coordination with sales executives in creating, driving and supporting business plans and initiatives.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 2-5 years of relevant experience
• Previous banking experience preferred

Education:

• Bachelor’s/University degree or equivalent experience

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What’s your mission?

You’ll help us deliver excellent service to our partner brands by performing these tasks:

• Contacting new and existing clients (Agencies or Advertisers) via telephone, chat and email on a daily basis, identifying sales opportunities and providing these businesses with the best solution for their business goal.
• Improve client’s experience by driving optimal and appropriate product adoption. Manage a portfolio (book of clients) of SMB clients with responsibility for growing revenue.
• When within scope and area of knowledge, provide pre and post-sales assistance for all applicable products.
• Become an expert on client’s Advertising solutions and ability to identify trends and solve problems.
• Providing vital product insights, feedback and revenue trends, from their own experience using the Products and sharing the feedback from the Advertisers.
• Champion and produce success stories for advertisers who have had success in growing their business by using the products. Use a variety of tools to be able to properly communicate and drive Advertiser’s business to success.
• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least an Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in any field.
• Preferably with 2 years of working experience in the related field is ideal for this position.
• Strong time management skills and motivation to exceed expectations.
• Business development, sales account management or consultative selling experience is a plus.
• Excellent communication skills: verbal, written, listening skills.
• Self-starter who can meet deadlines and enjoys working in a competitive inside sales environment, comfortable working with computers and multiple systems.
• Excellent verbal and written communication skills in English and the language of the supporting market such as Cantonese to liaise with customers in Hong Kong.

Who is TDCX?

TDCX provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

We are looking for a thoughtful, detail-oriented team member to join our global Trust and Safety Legal Support Team. In this role, you will address legal requests seeking customer information and perform account reviews to assist in combating abuse in line with Cloudflare’s Terms of Service. This is a position where you will also gain familiarity with the inner workings of Cloudflare's technology and policies.

Responsibilities:

• Be part of a world class globally-distributed team.
• Help administer efficient and compliant handling of legal requests, including but not limited to requests for information in response to third-party civil matters as well as in legal process served from law enforcement and government officials.
• Be responsible for performing operations seamlessly and timely Service-Level Agreement (SLA) delivery along with maintaining a high level of quality and accuracy.
• Partner with cross functional teams including Public Policy, Legal, and Product Engineering teams to ensure our policies and processes are carried out in a scalable fashion.
• Deal with sensitive content and emotionally charged escalations with tact and a calm demeanor.
• Participate in a rotating weekend coverage duty.

Requirements:

• Japanese fluency (JLPT N2 and above, or native-level fluency) to deal with stakeholders in Japan
• 5+ years of legal support experience processing requests for user information, legal documents, or other relevant background experience in Legal or Trust & Safety.
• Demonstrate working knowledge of DNS and how the Internet works.
• Experience managing sensitive content and emotionally charged escalations with tact and a calm demeanor.
• Strong written and verbal communication skills, attention to detail and ability to manage multiple projects and tasks to completion.
• Comfortable navigating ambiguous matters.
• A great attitude and team player.

Bonus Points:

• Experience with the global legal considerations related to legal requests seeking customer information.
• You’ve interacted with law enforcement officials and agencies.
• Hands-on experience with Cloudflare’s products and services.

Responsibilities

• Oversee the entire recruitment process, including job fairs, employee engagement, and other HR projects.
• Collaborate with department heads to understand their staffing needs and ensure those requirements are effectively met.
• Ensure all hiring practices comply with fair employment guidelines and promote equal opportunities.
• Manage onboarding and exit procedures to facilitate smooth transitions for employees.
• Build and maintain partnerships with educational institutions to support talent pipelines.
• Generate and update various HR reports to provide insights and support decision-making.
• Assist with day-to-day HR operations and provide support across various HR functions.
• Perform any other tasks as required by the HR department.

Requirements:

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Minimum of 3 years of experience in recruitment/talent acquisition and HR Operations within a multinational organization, with exposure in managing high-volume hiring.
• Proficiency in Microsoft Office Suite, with strong expertise in Excel.
• Exceptional communication and interpersonal abilities, capable of working effectively with all levels of staff.
• Detail-oriented, highly organized, and a resourceful team player with a strong sense of urgency.
• Capable of managing a demanding workload with a hands-on approach.
• High ethical standards in handling sensitive and confidential information.
• Flexible, self-driven, and capable of working independently with minimal supervision.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: QXVY58RR

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX.

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You’ll help us deliver excellent service to our partner brands by performing these tasks:

• Contacting new and existing clients (Agencies or Advertisers) via telephone, chat and email on a daily basis, identifying sales opportunities and providing these businesses with the best solution for their business goal.
• Improve client’s experience by driving optimal and appropriate product adoption. Manage a portfolio (book of clients) of SMB clients with responsibility for growing revenue.
• When within scope and area of knowledge, provide pre and post-sales assistance for all applicable products.
• Become an expert on client’s Advertising solutions and ability to identify trends and solve problems.
• Providing vital product insights, feedback and revenue trends, from their own experience using the Products and sharing the feedback from the Advertisers.
• Champion and produce success stories for advertisers who have had success in growing their business by using the products. Use a variety of tools to be able to properly communicate and drive Advertiser’s business to success.
• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least an Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in any field.
• Preferably with 2 years of working experience in the related field is ideal for this position.
• Strong time management skills and motivation to exceed expectations.
• Business development, sales account management or consultative selling experience is a plus.
• Excellent communication skills: verbal, written, listening skills.
• Self-starter who can meet deadlines and enjoys working in a competitive inside sales environment, comfortable working with computers and multiple systems.
• Excellent verbal and written communication skills in English and the language of the supporting market such as Chinese to support customer in Greater China.

Who is TDCX?

TDCX provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

• Increase revenue and market growth of general laboratory products and solutions in the assigned market segment.
• Handle enquiries from customers and prospects, providing excellent pre-sales and after-sales support.
• Build and maintain positive relationships with existing and potential customers, along with key opinion leaders.
• Monitor market trends and evaluate customer requirements.

Requirements:

• Degree in Marketing or equivalent.
• At least 4 years of sales experience in Laboratory Equipment/Consumables.
• Strong understanding of scientific and general laboratory consumables.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Overview

Microsoft aspires to help our customers achieve their digital transformation goals by leveraging the power of Microsoft Cloud solutions and support offerings. To this end, Microsoft is scaling the Azure business that will help Microsoft customers successfully realize their business outcomes.

Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can help us to achieve our mission.

The Azure Cloud business is one of the fastest growing businesses in Microsoft, addressing the increasing customer demand for extracting value and insights to enable businesses to digitally transform.

As the Data & AI - Sales Specialist you will be accountable for the Azure Data and AI business in your territory, and play a key role in driving sales, nurturing customer relationships, driving alignment and partnership with internal stakeholders (Account teams, Customer Success teams, Engineering and product leadership teams), and customer/partner stakeholders. You will lead the Azure Data and AI business transformation in your territory by creating and executing the Azure plan. Be a thought leader and build trust with key technical decision makers and influencers across customers and partners. You will be responsible to provide customers clarity on enterprise wide data estate migration, modernization, transformation with respect to enterprise data. Be comfortable addressing topics like information security, data governance, and compliance. Drive operational excellence, including pipleline management, accurate deal forecasts, and providing high-quality insights.

The Solution Specialist Data & AI Role is part of a sales team focusing on enterprise customers. We believe you have worked with sales for several years before, either as a pure sales role or trough ex advisory. This is a role who collaborates close with all other divisions within Microsoft, so you identify yourself as a stong team player who believes in tributing to others success.

Responsibilities

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Sales Excellence

• Engages with internal and external stakeholders on business planning, Rhythm of Business (ROB) meetings to review and plan for accounts in the assigned territory.
• Collaborates with partners and resources and leverages customer insights or industry knowledge. Contributes to exploring business and emerging opportunities to optimize the portfolio and support customer innovation.
• Collaborates with extended sales team, partners, and marketing to conduct business analysis (e.g., whitespace analysis, identify industry trends) to pursue high-potential customers and develop a target list of potential business.
• Manages the end-to-end business of the assigned territory. Conducts forecasting for accounts and develops a portfolio and territory plan to drive intentional selling aligned with strategic priorities.
• Reviews feedback report and coaches others on ensuring customer/partner satisfaction and decreasing dissatisfaction by establishing recovery action plans to improve clients' overall experience.
• Manages and/or orchestrates sales and delivery success through the account team and pursuit team.
• Completes required training and obtains relevant product and role certifications aligned to the role and workload/industry.

Sales Execution

• Identifies customer business needs and technology readiness. Contributes to the development of solutions in collaboration with internal teams, partners, and services. Proposes prioritized solutions that align with customers' needs. Articulates the business value of proposed solutions.
• Collaborates with team members to discover new opportunities. Drives incremental revenue growth through personal campaigns (e.g., portfolio analysis) or internal sources (e.g., Marketing).
• Collaborates with account teams, partners, or services to track and qualify new opportunities.
• Collaborates with other teams (e.g., account teams) and services to build pipeline. Interfaces with customers and builds relationships via social selling. Applies Microsoft's sales process (MSP) to determine the quality of the opportunity and whether to proceed.
• Implements strategies to accelerate the closing of deals. Contributes input on strategies to drive and close prioritized opportunities. Coaches less experienced team members in deal plan execution. Implements close plans (e.g., how to map timeline, engage the customer, get customer buy-in and commitment) to de-risk and drive predictable deal closure.
• Identifies opportunities to drive consumption and grow business with existing customers by initiating conversations, providing demos or quotes, and collaborating with partners or internal teams (e.g., Technical Sales Professionals, Global Black Belts. For licensing transactions and project engagements, ensures rapid and robust deployment plan at point of sale that is validated by services and partners.
• Proactively builds external stakeholders' mapping. Collaborates with account teams (e.g., Account Executives) to identify and engage senior business subject matter decision makers at the customer's/partner's business.
• Engages in conversations with customers aligned to their industry to introduce how other workloads could enable digital transformation areas that is aligned with the customer's industry and turns opportunities into deals. Initiates conversations with customers on digital transformation in one or more solution areas, in collaboration with partners and services. Creates guiding examples of digital transformation through seminars, workshops, webinars, and direct engagement.

Scaling and Collaboration

• Applies the orchestration model to leverage and expand relationships with internal stakeholders and partners (e.g., Enterprise Operating Unit). Navigates the MSFT organization to bring the best impact to the customer.
• Collaborates with One Commercial Partner (OCP) and with a network of partners to cross-sell and up-sell. Identifies new partners by researching and discussing with partners on customer scenarios.
• Develops joint proposal with partners. Contributes to developing partner strategies to address gaps in partner capabilities.

Technical Expertise

• Initiates conversations with prospective customers/partners at events to expand external network. Acts as a subject matter expert in one or more solution area(s).
• Leads conversations and sets up events within Microsoft. Mentors others and develops strategies for best practice sharing across subsidiaries. Contributes ideas that can be instituted across Microsoft.
• Collaborates with the 'compete' global black belts (GBB) to analyze competitor products, solutions, and/or services and implements strategies to position Microsoft against competitors in customer communication. Proactively provides analysis of the competitive landscape in supported solution area. Evaluates opportunities and makes recommendations on pursuit or withdrawal. Holistic value of MSFT platform versus single-point solution that positions MSFT favorably against competitors

Qualifications

Required/minimum qualifications

• Bachelor's Degree in Computer Science, Information Technology, Business Administration, or related field AND 6+ years technology-related sales or account management experienceOR 7+ years technology-related sales or account management experience.
• 5+ years Data & AI related sales or account management experience (Cloud based databases - SQL/NoSQL, datawarehousing, BI & Reporting , Real Time and Streaming Analytics systems, Big Data (Hadoop, Spark, Trino, Kafka, Flink), Machine Learning and AI Platforms)

Additional or preferred qualifications

• 6+ years solution or services sales experience.
• Master's Degree in Business Administration (i.e., MBA), Information Technology, or related field AND 5+ years technology-related sales or account management experienceOR Bachelor's Degree in Information Technology, or related field AND 8+ years technology-related sales or account management experience OR 9+ years technology-related sales or account management experience.

#MCAPSRegionsASEAN

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

• Ensure the continuous availability and optimal performance of the Customer Service CRM system.
• Review business requirements, provide recommendations, and evaluate solutions proposed by the Product Manager.
• Design, prepare, and execute comprehensive validation scenarios for new features.
• Collaborate with cross-functional teams including Product Management, QA, and Access
• Administrator to coordinate the testing, implementation, and successful deployment of system
• updates.
• Drive system adoption by increasing awareness and aligning with the Training team, QA, and
• Inbound leaders to promote new features.
• Coordinate with the PMO and Access Control Team to ensure compliance with regulatory requirements in specific regions.

Requirements

• Bachelor’s degree in any related discipline
• Min 5 years of experience in Customer Service Product Tools
• Experience in entire process support planning, collaboration, business analysis,market monitoring and
  macro economic analysis
• Effective interpersonal skills with both internal and external customers
• Advanced troubleshooting and multi-tasking skills

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile

https://sg.go.persolkelly.com/job/details/10361

We regret to inform that only shortlisted candidates will be notified.

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PERSOLKELLY Singapore Pte Ltd

• RCB No. 200007268E • EA License No. 01C4394

• Registration ID <R1105286> (Ngiam Xinyi)

Meet Our Team:

As a sales specialist for 1:1 Pega's Customer Decision Hub (Market leading 1:1 Customer Engagement Platform), you will report directly to the Pega sales organization but enjoy close links with the Pega CDH product segment team. The product segment team aims to accelerate Pega's growth and scale our business in specific product segments that are key to the development and success of Pega and our clients. You can read about decisioning at Pega here: https://www.pega.com/products/decision-hub

Picture Yourself at Pega:

You will have access to Pega's market-leading 1:1 customer engagement solutions, uncapped earning potential, and the world's most innovative organizations as reference-able clients. You will be a thought leader, a true partner, and a collaborator with clients seeking to rethink how they run their businesses.

What You'll Do at Pega:

1. Drive CDH Pipeline and Program Success

• Work with field sales reps to land large-scale CDH programs and secure a healthy pipeline of CDH opportunities.
• Develop strategic engagement plans for APJ CMOs and senior marketing executives to showcase the transformative impact of CDH on customer experience.
• Identify, engage, and align with the right CDH partners to strengthen market presence and expand the reach of Pega CDH.

2. Executive Client Engagement

• Act as a trusted advisor to client executives, particularly CMOs, to articulate CDH's value proposition and tailor solutions that meet their unique business challenges.
• Support and drive the sales organization's approach to customer engagements, leading key discussions and positioning Pega as the strategic choice for customer engagement and decisioning solutions.

3. Deployment Support with Business Excellence SMEs

• Participate in critical CDH client deployments, working closely with CDH Business Excellence SMEs to ensure successful implementations meet client expectations.
• As part of this role you will support our Business Excellence SME’s, Consulting and Partners.
• Offer guidance and provide a strategic perspective on deployment best practices, customer success planning, and business impact.

4. Sales Governance and Alignment with APJ Sales Leaders

• Partner with APJ Sales Leaders to establish, maintain, and improve the sales governance framework across the CDH business.
• Regularly review sales strategies, pipeline health, and progress against targets to ensure alignment with overall business goals.
• Deliver insightful reporting (sales forecast) and analysis on CDH program performance, partner ecosystem effectiveness, and key market trends.

Who You Are:

• Comfortable dealing with senior executives in marketing, retention, customer experience, (digital) channels, data and analytics, and customer value management.
• Excellent communication skills and ability to interact with senior business and IT managers within large blue-chip organizations.
• Comfortable working in an entrepreneurial, high-growth growth and pressurized environment
• Able to grasp new technology concepts quickly and think creatively.
• Able to communicate and organize up, down, and across the organization to get desired outcomes.

What You've Accomplished:

• 8+ years selling complex enterprise software solutions to major organizations (or equivalent in a marketing services/consultancy/agency environment)
• Extensive knowledge of the CMO, Retention Executive, Revenue Officer, Next Best Action, predictive analytics, and real-time marketing services and products from an enterprise technology perspective.
• Thorough understanding of the Digital Marketing landscape, including Paid Media & Social.

Pega Offers You:

• Gartner and Forrester Analyst acclaimed technology leadership across our categories of products - Real time decisioning https://www.pega.com/forrester-rtim-2024
• The opportunity to join, contribute to and learn from, the market-leading global team
• Continuous learning and development opportunities
• An innovative, inclusive, agile, flexible, and fun work environment
• Competitive global benefits program inclusive of pay + bonus incentive, employee equity in the company, Family Paid Medical and life insurances.

System Analyst (Hospital IT Operations Management)

Clinical Systems – Hospital IT Operations Management

We are looking for suitable candidates with experience in Hospital IT operations roles for our client in the healthcare domain, to support their Clinical Informatics System and Hospital IT Operation management services.

Responsibilities:

• Work closely with business stakeholders to identify a roadmap of technology solutions and enhancements
• Work closely with the Reporting Officer in the approval, acquisition, and implementation of IT projects
• Resolve project issues, working with vendors and key stakeholders as required, to ensure the successful implementation of IT projects
• Oversee the planning, directing, supervising, monitoring, and coordinating of vendor and department operations, including assigning work activities, and projects, evaluating work processes and procedures, and preparing correspondences e.g. general and special reports
• Collaborate with stakeholders to prioritize, design, develop, and implement IT application features and enhancements, ensuring that system capabilities and process requirements are aligned
• Ensure that the in-scope IT systems are performing optimally, meeting SLAs and requirements of user stakeholders.
• Ensure optimum resource allocation and utilization, and financial effectiveness for IT activities.

Requirements

• Minimum bachelor’s degree or equivalent in IT or Engineering from a recognized/accredited institution
• Minimum 3-5 years experience in leading medium to large-scale IT application projects
• Minimum 2 years experience working in a hospital setting preferred
• Possess ITIL & PMP certification will be a plus
• Experience in the healthcare environment and hospital operations

Why Join Us?

Our Culture:

• Team Spirit: Collaboration is at the heart of everything we do. Your ideas are our secret sauce, and together, we create magic

• Work & Fun, Perfectly Balanced: Our workplace isn’t just about getting the job done, it’s where innovation and enjoyment collide

• Celebrate Every Victory: Big or small, we believe every win deserves a moment in the spotlight

Your Role:

• Partner with our dynamic sales team to drive revenue growth

• Represent our products through engaging, face-to-face interactions

• Develop and execute strategies to achieve and surpass goals

What We’re Looking For:

• Adaptable and open to challenges

• Fun-loving with a positive energy

• Highly driven and motivated

If this sounds like you, we can’t wait to welcome you to the team!

Responsibilities

• Regional role for APAC
• As a SME (Subject Matter Expert), you will be responsible for driving key regional initiatives including; Regional Technical Support, Training, New Product Introduction, Repair Centre Support, and Improvement projects spanning the spectrum from operational efficiencies to new product implementation, to regulatory initiatives.
• Attain sufficient knowledge in the assigned product line through L3 support teams and product management to be able to work independently in conducting APAC wide FSE’s/Partner’s Technical training and sales product training.
• Be the liaison or key contact between regional technical support staff and the L3 Product Support in Glory Japan and GGS Spain. Drive critical product quality related issues and escalations, triage, facilitate bi-directional communication and the issue resolution to the local team, customers, partners, distributors, and dealers in the region.
• Plan coordinate and monitor the execution of all technical matters from product launch and through to support during product life cycle.
• Collect, analyse and develop root cause for product issues and share with L3 and regional technical and field support team for timely resolution.
• Support and coordinate new product launch activities, Demo and exhibitions as needed.
• Develop technical material as needed for distribution to partners and entities with APAC Region. Implement and assist in any related responsibilities assigned by the line manager.
• Monitor call rate and quality for key product in region wide and investigate/escalation as needed.
• Regular meeting with partner, entity and L3 to exchange information and update on going issues.
• Required to travel. Travel frequency subject to location within APAC - estimated 30% in a month.

Qualifications:

• Recognised technical qualification
• Current drivers licence

Experience

• Minimum 5 to 7 years’ experience in a technical support role handling complex technical issues
• Client facing and project management experience is strongly preferred

Skills and Attributes:

• Analytic with deep technical understanding to triage and root cause product quality and performance issues
• Experience in use of systems and tools such as TechServe, ClearQuest and reporting tools such as Power BI, QlikView
• Excellent communication (written and verbal) and interpersonal skills
• Tact and diplomacy in difficult and or awkward situations as well strong influencing skills is required.
• Actively develops a strong network of relationships across internal and external stakeholders to leverage the entire organization and drive execution
• Ability to work independently and set priorities to meet customer and organisational expectations
• Deeper skills for mechanical / electrical. Basic skills for Microsoft applications (Excel, Power Point, Outlook, etc), PC and networking.

P-Serv is partnering our Client, a leading name in digital transformation and they are looking for HR talents to be a part of their team!

As a Payroll Executive, you will be assisting the HRBPs in the following:

• Manage the payroll processing including but not limited to receiving data inputs from various parties and through the system
• Verification of this data against supporting documents
• Ensuring that data is correctly interfaced from Workday to Excelity
• Manage payroll process to ensure that resignees are encashed their outstanding leave balance and withholding of salary until verification that Exit Clearance is completed
• Prepare accounting entries for accruals (E.g. Bonus, CPF, Leave, Claims)
• Manage the claim and reimbursement process for Government Paid Leave (e.g. childcare, maternity, paternity, share parental leave) via the Government portal and ensuring relevant journals are posted
• Manage secondment billing for seconded staff
• Manage payments to external organisations by providing information to Finance and ensuring any relevant journals are done
• Support regular payroll audits by internal and external auditors, including but not limited to the preparation of payroll figures and documents requested by auditors and key personnel remuneration reporting
• Support the HR team in the implementation their policies and programs by ensuring these are operationalised and smoothly executed
• Perform on-going review of processes and systems (including system user acceptance test, if required) for operational excellence
• Any other ad-hoc matters

Job Requirement

• Diploma in Human Resources or relevant discipline
• Tech-savvy with good proficiency in Microsoft Office and technology tools (Note: Excel skills such as vlookup and pivot tables are important)
• Experience with Workday or Excelity (Ceridian) systems
• A good team player, possess a cheerful personality and a positive attitude
• Meticulous with details, good communication and interpersonal skills
• Strong aptitude to learn quickly, pick up new skills and adaptable
• Able to multitask and handle high volume of work
• Able to maintain confidentiality and sensitivity in the management of work

Working Hours / Location

• Mon – Fri, 8.30am – 6pm (Hybrid)
• Mapletree Business City (Pasir Panjang, Nearest MRT – Labrador Park)

We regret to inform, only shortlisted candidates shall be contacted.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to P-Serv Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.p-serv.com.sg. I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

EA License No: 90C3494 | EA Personnel No: R21100082 (Mavis Goh)

Job Description

• Retail sales of aquarium products, ornamental fishes, corals and tanks.
• Handle customer's enquiries
• Shop livestock tank/display tank maintenance
• General housekeeping of retail shop
• Assist in ad hoc job task

Job Requirements

• Sales-driven and self-motivated.
• Knowledge of aquarium fishes and corals is an added advantage.
• Experience in the aquarium industry or as a personal passion is an added advantage.

Benefits

• Basic + Commission + Performance Incentive
• Meal(s)
• Excellent career growth opportunity

Please apply here: https://talent.sage.hr/jobs/8e073ef4-d42b-4457-a8d7-d0d491627bad

Applicants will need to include a Cover Letter and CV with publication list.

Applications will be reviewed on a rolling basis, with final submission 20 January 2025.

We are particularly looking for Wet Lab Specialists with the following backgrounds:

- Biomedical sensor design and fabrication

- Electrochemistry

- Biomedical Engineering

- Wet lab experience with regard to protein and small molecule assays

- Translational and regulatory expertise in medical devices

As a Wet Lab Specialist, the successful candidate will contribute to the programme by developing novel biosensors that are secure by design, and work toward translating the devices into clinical practice to drive the future of personalised medicine.

Imperial College London and Nanyang Technological University (NTU) are seeking Research Engineers and Research Fellows to join the exciting new Imperial/NTU CYber Protection for HEalthcaRe (IN-CYPHER) research programme on the cybersecurity of connected medical devices and systems.

The successful candidates will join the research programme which represents a collaboration between the United Kingdom and Singapore and will be based at the newly established Imperial Global Singapore (IGS) housed within the unique CREATE campus.

Positions will be initially for 2 years fixed term (subject to 6-month probation) with potential for extension.

Informal enquiries are greatly welcome. You are encouraged to send an e-mail to Dr Viktor Schlegel, Deputy Programme Director [email protected], together with an indication of the specific position you would like to apply for.

Questions about the recruitment process, should go to Paige Noyce, Associate Director [email protected].

Positions are based in Singapore at Imperial Global Singapore at the National Research Foundations Campus for Research Excellence and Technological Enterprise (CREATE) located on the campus of the National University of Singapore.