There is currently an open position for an IT Helpdesk Analyst.

• The purpose is to handle emails, phone calls and provide remote assistance: IT helpdesk first-level support. To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.
• Call Center experience is advantageous
• Basic experience with IT troubleshooting
• Problem diagnostics via remote support tool and calls
• Familiar with office productivity tools such as O365
• Familiar with Ticketing System (ServiceNow, Jira)
• Experienced in using Active Directory (Azure, Microsoft)
• Strong communication skills and detailed work
• Proficient Customer Service
• Proficient email and verbal communication
• Qualification: Nitec or equivalent
• Experience: Min 2 years related experience.
• Able to provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.

Role & Responsibilities

1. Oversee, manage multiple vendors and external providers of ICT services, work with team members from application and infra teams, to deliver project on time and within budget;

2. Project Management (Scope, Budget and Schedule) including regular management reporting for maintenance and/or development projects;

3. Conduct requirements workshop to gather user requirements and analyses business processes to provide clear analysis and documentation of the problems and proposed;

4. Ensure that projects are executed based on the project plan to meet identified business needs, within agreed parameters of cost, duration and quality;

5. Participate and contribute in project activities such as Requirement Gathering, User Acceptance Testing, Training & Implementation;

6. Review project deliverables. e.g. functional specifications, system test plan & results, user guide, operation manual;

7. Plan and perform user acceptance testing;

8. Assess service requests for enhancements and maintenance of systems;

9. Ensure Service Level Agreements for projects and incidents are met;

10. Identify potential project risks and its implication to the organisation and to recommend mitigating measures to manage the risks;

11. Understand the IT management policy, quality management policy and security guidelines to ensure the development processes, procedures and system are designed to comply with these policies and guidelines; and

12. Manage and resolve day-to-day IT related issues pertaining to application, infrastructure or security, to facilitate smooth running of daily operations

As a Project Manager, you need to have:

• Relevant working experience as Project Manager/Scrum Master in at least 1 Agile/full project development life cycle.
• Relevant experience in web-based development and mobile IT projects.
• Working experience in .Net/J2EE applications, iOS/Android for mobile apps is preferred.
• Familiarity with governance, adoption and training in RPA in enterprise IT environments.
• Working experience in government environment and familiarity with the critical systems will be an added advantage.
• Work experience and strong troubleshooting skills in resolving application, infrastructure (including desktop, server, network) and security related issues in a (Singapore) government environment is preferred.
• Strong analytical, conceptualisation and problem-solving skills.
• Ability to take a broad, strategic perspective as well as drill deep to understand business needs and challenges.
• Results and customer oriented.
• Team player with strong organization and people handling skills.
• Excellent communication skills, both oral and written, with the ability to pitch ideas and influence stakeholders.

Our client is from Medical industry. They are looking for a Sales Specialist to assist their team for the next phase of their business. They are located in Central - easily assessable.

Duties:

• Provide discreet support to the Sales Account Manager, promptly addressing customer and prospect inquiries.
• Identify opportunities to expand into new markets for both existing and upcoming products.
• Maintain meticulous and confidential records of contracts, customer agreements, quotations, proposals, opportunities, accounts, contacts, leads, and actions.
• Cultivate and nurture customer relationships to foster loyalty and allegiance while maintaining confidentiality.
• Oversee tendering websites for Singapore, including platforms like SESAMI, and hospital tendering websites, ensuring discretion.
• Keep confidential and current records of the company's profile, financial documents, and product documentation for the tendering process.
• Actively participate in training and development programs to support personal growth and continuous learning discreetly.
• Be prepared to cover vacant field territories at the manager's request while maintaining confidentiality.
• Conduct discreet follow-ups with customers regarding marketing promotions, campaigns, and open quotations, aiming to convert leads into sales.

Requirements:

• Min Diploma in Life Science, Biotechnology or any relevant field.
• Min 3 years of working experience in Medical industry.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

Email address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Reg. No. R23115873 (New Jirn Tone)

We are actively seeking individuals who exude self-assurance and have a strong focus on delivering high-caliber performance to join our workforce. If you possess the ability to quickly grasp new information and have exceptional communication skills, you are an excellent match. This role provides flexibility in your work hours, enabling you to carry out your responsibilities from the comfort of your home.

Your responsibilities encompass

- Coordinating sales meetings with potential prospects
- Delivering company updates to our existing clients
- Managing administrative tasks in cooperation with our sales services.

Since this is a remote position with adjustable timing, it underscores the need for self-reliance and discipline.
The monthly salary range falls between $3,000 and $6,000. We require candidates to have "A" Level, diploma, or degree qualifications.

• Monday - Friday
• Farmer & Hunter role
• Remuneration to be discussed further, inclusive of basic salary and allowances

Roles

• Find and attract new customers.
• Plan and implement sales strategies to meet sales targets.
• Collaborate with various teams for integrated IT solutions.
• Manage the sales process from prospecting to closure.
• Build strong networks with decision-makers and influencers.
• Cultivate long-term, trustworthy relationships with customers.
• Collaborate effectively both internally and externally.
• Collect, track, and analyze data efficiently.
• Demonstrate adaptability and strong problem-solving skills.
• Possess excellent active listening skills.
• Handle additional tasks and projects as assigned by Reporting Manager or Management.

Requirements:

• Ideally, 1 to 2 years of experience in IT sales.
• Self-motivated individual.
• Strong oral and written communication skills.
• Thrives on customer interaction.
• Capable of building relationships with clients and colleagues.

Whatsapp- 93392324

email- [email protected]
EA License No: 18C9495EA Personnel No: R1874043EA Personnel Name: Lucas Chang

We are seeking an experienced IT Security Engineer to join our team. The IT Security Engineer will be responsible for protecting the company's assets and ensuring the security of our IT infrastructure. The ideal candidate will have a strong technical background, excellent problem-solving skills, and a deep understanding of network security, security protocols, and security tools.

Responsibilities:

• Develop and implement security policies and procedures to ensure the safety and security of our systems, networks, and data
• Conduct vulnerability assessments, penetration testing, and security audits to identify potential threats and vulnerabilities
• Design and implement security controls to protect the company's assets and minimize the risk of a security breach
• Monitor and analyze security logs and alerts to detect and respond to security incidents
• Collaborate with cross-functional teams to identify and remediate security issues and vulnerabilities
• Manage security-related projects, including the implementation of new security technologies and tools
• Stay up-to-date with the latest trends and best practices in IT security to ensure that the company's security posture remains strong

Requirements:

• Bachelor's degree in Computer Science, Information Technology, or a related field
• At least 5 years of experience in IT security, network security, or a related field
• Strong understanding of security protocols, tools, and technologies, such as firewalls, intrusion detection/prevention systems, antivirus software, and vulnerability scanning tools
• Hands-on experience with security-related technologies, such as SIEM, DLP, IAM, and encryption
• Experience with cloud security (AWS, Azure, etc.)
• Knowledge of security compliance standards, such as PCI-DSS, HIPAA, and ISO 27001
• Excellent problem-solving skills and attention to detail
• Strong communication skills and ability to work collaboratively with cross-functional teams
• Relevant security certifications (e.g., CISSP, CISM, CEH) are a plus

To apply please click the Apply button or send us your updated profile to [email protected]

EA Licence No.:18S9405 / EA Reg. No.:R1330864

Percept Solutions is undergoing a growth phase and are on the lookout for talent. Applicants are encouraged to follow Percept Solutions on LinkedIn @ https://www.linkedin.com/company/percept-solutions/ to stay up to date on our upcoming roles and events.

Job Overview:

As a Customer Acquisition Specialist, your primary responsibility will be to drive customer adoption of our MO Coffee Solution by securing commitments for a 3-month trial period. This role involves engaging with potential clients, presenting the benefits of our solution, and facilitating the onboarding process.

Key Responsibilities:

• Product Understanding:
• Develop an in-depth understanding of the MO Coffee Solution, including its features, advantages, and customization options.
• Customer Engagement:
• Identify and approach potential customers, primarily in the F&B industry.
• Clearly articulate the value proposition of the MO Coffee Solution and its potential impact on their business.
• Trial Offer Presentation:
• Present the 3-month trial offer, emphasizing the opportunity for customers to experience the benefits of the solution risk-free.
• Relationship Building:
• Establish and maintain positive relationships with decision-makers in the target market.
• Address customer queries and concerns, providing solutions to ensure a smooth trial experience.
• Documentation and Onboarding:
• Facilitate the onboarding process, ensuring all necessary documentation and marketing aids are completed.
• Coordinate with internal teams to set up and configure the MO Coffee Solution for the customer, including training the customer on the use of the coffee machine.
• Feedback Collection:
• Gather feedback from customers during the trial period to understand their experience and identify areas for improvement.

*

• Reporting:
• Maintain accurate records of customer interactions, trial sign-ups, and conversion rates.
• Provide regular reports to the management regarding progress and challenges.

Qualifications and Skills:

• Previous experience in sales, customer acquisition, or a related field.
• Strong communication and negotiation skills.
• Ability to understand and effectively communicate technical details about the MO Coffee Solution.
• Results-oriented with a focus on meeting or exceeding acquisition targets.

Language Requirement: Fluent in both Chinese and English for effective communication with a diverse range of potential customers.

This role is crucial in driving the adoption of the MO Coffee Solution and requires a proactive individual capable of building relationships and effectively communicating the value of the product.

Job Types: Part-time, Temporary, Internship

Salary: $1,500.00 - $3,000.00 per month

Expected hours: No more than 20 per week

Benefits:

• Flexible schedule

Schedule:

• Holidays
• Monday to Friday
• Weekend availability

Experience:

• Outdoor sales: 1 year (Preferred)

Work Location: Hybrid remote in Singapore 409572

While the campus is under construction, you may be deployed to Tan Tock Seng Hospital (TTSH), Admiralty Medical Centre (AdMC) and Khoo Teck Puat Hospital (KTPH). However, you will be working in the new Woodlands Health Campus once it is operational (estimated 2023).

During your deployment to TTSH/AdMC/KTPH, you will:

Be part of the team assisting patients with activities such as patient registration, payment, financial counselling, appointment scheduling, or assisting clinicians.

At the new Woodlands Health Campus (WHC), you will:

• Support WHC’s transition to the new campus and be part of the WHC’s operations team to ensure efficient clinic operations and deliver good patient experience.
• Perform patient service duties which will include:
• Roving patient service duties - Assist and anticipate patients’ service needs, assist in use of self-service stations or mobile apps
• Room assistance duties- Assist clinicians during consultations, relay doctor’s instructions to patient, manage queue for clinic
• Counter duties - Provide financial counselling, medication supply verification, etc
• Clinically-related duties - Perform phlebotomy, visual acuity etc
• Administration duties – manage phone and email enquiries, ensure clinic readiness etc

Requirements
• Possess at least a GCE 'N' or 'O' levels, Professional Certificate/NITEC/Higher NITEC or Diploma
• Experience in frontline customer service is preferred
• Possess the ability to work staggered clinic hours, including weekends and public holidays

Please be informed that only application submitted through NHG Career Webpage (corp.nhg.com.sg/Careers), WHC Career Webpage (whc.sg/joinus), Jobstreet Singapore (jobstreet.com.sg), Singapore Medical Association (sma.org.sg), MyCareersFuture.sg, LinkedIn and WHC appointed recruitment agencies will be considered. If you are accessing this job posting from another recruitment channel, please visit the official channels mentioned above.

Our Client is in the Online F&B industry in Singapore. Due to their current expansion plan, they are looking for a Front End developer - Ruby on Rails to join their team, in hopes of developing the current high performing team. They are located in the East.

Responsibilities

• Maintain high standards and creating scalable processes and support product management efforts.
• Participate in technical interview process of hiring new engineers.
• Responsible for designing and architect existing or new systems and platforms.
• Responsible for high-quality code and provide production-ready assurances through tests or QA
• Responsible and collaborate through code reviews and pair programming
• Coach the team to be proficient in testing and completing the work by documenting all necessary information to the product manager or stakeholder.
• Any ad-hoc duty as assigned.

Requirements

• Min Degree in IT or Computer Science
• Experience in Ruby on Rails framework, React JavaScript / Typescript.
• Proficient in writing tests with RSpec.
• Sounded knowledge of command line and toolchains (e.g. Zsh, Vim, Tmux).

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

Basic: $3000 - $4000
Working Days: Mon to Fri 8am – 5:30pm
Working Location: Bukit Batok

Responsibilities:

1. Data Analysis and Insights:

• Collect, analyze, and interpret data from various digital marketing channels, including social media, paid search, email marketing, website analytics, and display advertising, etc.
• Develop an action plan or marketing strategy for the company.

2. Campaign Optimization:

• Monitor campaign performance metrics and KPIs, identifying areas for improvement and optimization.
• Provide recommendations for adjustments to campaign strategies based on data-driven insights, A/B testing, and best practices.

3. SEO and Content Analysis:

• Undertake SEO initiatives and monitor website rankings to improve organic search visibility, generate engaging content to captivate industrial audiences, foster website loyalty, and highlight our product offerings on our e-commerce store.

4. Data Tracking and Implementation:

• Ensure proper implementation and tracking of digital marketing tags and pixels including Google Tag Manager, Meta pixel, etc
• Troubleshoot and resolve tracking issues to ensure accurate data collection.

5. Reporting and Presentation:

• Prepare and deliver regular performance reports to showcase the effectiveness of digital marketing efforts
• Build and strengthen rapport with brand partners through our regular meetings on campaign performance, with data-driven recommendations

Job Requirements

• 3 years of experience in digital marketing analytics or a related role.
• Proficiency in digital marketing platforms such as Google Analytics, Piwik, Google Ads, Google Merchant Center, Google Search Console, Google Tag Manager, Facebook Ads, LinkedIn Ads, etc
• Strong analytical skills with the ability to interpret complex data sets and provide actionable insights.
• Experience with data visualization tools and techniques such as Power BI
• In-depth understanding of SEO & SEM principles and best practices.
• Experience in CRM and marketing automation software such as Hubspot, Dotdigital, or Salesforce

Whatsapp: +65 80135651(Alvin)

Alvin Chua Ming Jing:R23116192

The Supreme HR Advisory Pte Ltd: 14C7279

Team Support Coverage to different Business Units

Provide Local onsite support for all Business Unit includes:

• Trading Floor: Equity, Fixed income, Currency, Commodities, etc.
• Advisory: Investment banking, Capital Market Group, Research Analyst, Wealth Management, Investment Management, Firm Management (VIP), etc.
• Back Office: HR, Legal, Compliance, Technology, Operations, Corporate Services, etc.

Description

PRINCIPAL DUTIES AND RESPONSIBILITES

• Provide on-site technical support for PCs (software and hardware), voice equipment & mobile device (Smartphone and Tablet)
• Physically set up computers and software system installation
• Perform basic hardware moves and changes
• Record and manage all incidents and requests in ticket-tracking system
• Ensure timely resolution of issues by acquiring necessary information to best measure impact to the customer
• Develop and update new and existing process
• Proactively inform management of trends, significant problems and expected delays
• Provide other IT-related support as required by the business
• Documentation of products support and processes
• Update and manage inventory on new incoming hardware orders
• Communicate with vendors for incoming hardware orders and repairs

Engineer Additional responsibilities:

• All duties mentioned above
• New hire training - Provide OJT (On the Job training) to deskside new joiner and ensure their knowledge level is up to standard. Including technical & procedural knowledge
• New hire performance monitoring - Notify management on performance issue on new joiner for early intervention

Qualifications

LANGUAGE

• English: Advanced level - strong verbal, written, listening communication experience

EXPERIENCE

• Solid understanding of PC hardware/peripherals
• Exposure of mobile OS such as Apple iOS and Google Android
• Good working knowledge and IT experience supporting Microsoft Windows configuration, desktop administration, Microsoft Office suite
• Basic understanding of network and server-side infrastructure
• Experience in delivering superior customer service experience
• Junior Engineer: 6 month to 1 year IT support experience

SKILLS

• Ability to make sound decisions following approved procedures in a fast-paced environment
• Ability to effectively manage multiple tasks occurring simultaneously
• Ability to work independently with little supervision
• Demonstrate ownership taking, willing to learn and share knowledge

Locations

• Main Client office: Capital Square

Video Specialist - [Hybrid workstyle]

(Financial Education)

• Salary range $2,800 - $4,000
• 5 days, 10am - 6pm (3 days in office, 2 days WFH)
• Location: Eunos

Responsibilities

• Conceptualize, script, shoot, and edit engaging video content that aligns with the Marketing Team’s goals and target audience
• Maintain and operate video equipment, including cameras, microphones, lighting and accessories, ensuring optimal quality of video production
• Plan and execute shoots for a variety of video content including commercials, interviews, testimonials, behind-the-scenes, lifestyle, skits, etc.
• Work with the marketing team to develop the storyboard for video scripts before each shoot
• Create engaging short-form videos for YouTube Shorts / Reels / TikTok, filming with either a DSLR camera or phone camera, depending on the need
• Optimize videos for various social media platforms and formats
• Sort out footages and perform creative video editing (including cutting, trimming, adding effects, subtitling, colour correction and improving audio quality)
• Be in tune with latest video trends, techniques and keep conceptualising new video ideas
• Maintain an organised video library, including file management, tagging and archiving for easy retrieval and repurposing of video assets

Requirements

• Diploma or degree in Videography / Media Production / Film Production or relevant disciplines
• Minimum one year of relevant work experience
• Strong technical knowledge in videography / lighting / audio equipment
• Experience in growing a YouTube channel or other social channels
• Video animation / motion graphics
• Keen interest in financial markets, investing and trading

WhatsApp or Email me your latest resume for Immediate Interview Arrangement.

Whatsapp: +65 80231200

✉ [email protected]

Daniel Wong Reg No: R2095781

The Supreme HR Advisory Pte Ltd EA No: 14C7279

STAR is a pilot programme inspired and informed by “Friends of The Children” in USA to impact generational change through better educational and life outcomes to achieve social mobility. STAR serves children facing the most obstacles from kindergarten to secondary school, for 8 years, no matter what. Parenting Support Specialist will journey with the parents/ caregivers to help them support their children to Strive towards their goals, equipping them with skills to Thrive as they grow up, being with them and supporting them to Achieve in life as they Rise above challenges.

Personnel Specification:

1. Ability to build positive relationship with parents/ caregivers from different ethnicities

2. Ability to work independently and as a team player

3. Good problem solving and critical thinking skills

4. Good communication and interpersonal skills, preferably bilingual

5. Good self-management

6. Strengths focused

Key Responsibility Areas

1. With parents and caregivers,

• Develop, implement and evaluate action plan for each family

• Develop positive relationships through outreach and home visit

• Provide concrete and social emotional support to them

• Equip them with relevant parenting knowledge and skills

• Facilitate positive meaningful engagement between them and their child

• Partner them to support their child’s learning, social and emotional needs

• Support them to facilitate supportive home environment

• Advocate for parents and caregivers’ needs and respond to family’s crisis

2. With community partners,

• Engage, collaborate and maintain positive relationship with community partners to render resources for each

child and parent/caregiver

• Interpret relevant policies / schemes that impact on children and their parents/caregivers

3. In working with groups of parents/ caregivers,

• Design, plan and conduct group activities and family events for parents/ caregivers

• Attend to each parent/ caregiver’s needs and goals in a group setting

• Mobilise resources and engage in collaborative work with community partners

4. For administrative and other duties,

• Perform documentation of work accurately and in a timely manner

• Communicate with Professional Mentors on child related matters regularly

• Provide information and support to the development and executive team on related activities.

• Other duties as assigned

Additional Requirements:

• Willingness to commit for a minimum of 3 years

• 40-hour work schedule that includes evenings and weekends, to better cater to the needs of the parents and

caregivers

• Required to communicate with Malay speaking families. Knowledge of conversational Malay is an advantage.

• Required to undergo a background check by authorities prior to employment

• At least two years of experience working with families

Our client is a Europe MNC, one of the leading players in the Freight Forwarding sector. Due to business needs, they are now recruiting a Project Operation Specialist to be part of their Operation team for ongoing transformation projects. They are located in the East - easily assessible.

The Project Operation Specialist's responsibles are:

• Timely and accurate registration of shipments into the CW1 forwarding system.
• Update internal and external systems with precise shipment data.
• Ensure adherence to all security arrangements and procedures.
• Verify the completeness and accuracy of all forwarding documents.
• Collaborate and monitor Permit Declaration activities with the permit declaration vendor.
• Coordinate customer booking requests at both origin and destination through call forwarding.
• Proactively follow up, coordinate, and communicate shipment information with stakeholders, including subcontractors, shipping lines, shipping agents, freight forwarders, customers, and overseas offices.

Job Requirements:

• Min Diploma and above
• Min 1 years of relevant experience in freight forwarding/ shipping industry
• Familiar with Microsoft Excel
• Experience in custom declaration (Import & Export)

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.
EA License No. 19C9682
EA Reg. No. R2198636 (Oh Puey Xin)

Our client is a Manufacturing MNC, one of the leading players in the Oil & Gas sector. Due to business needs, they are now recruiting a Admin Executive to be part of their Administrative team for ongoing transformation projects. They are located in the West – easily accessible.

The Admin Executive's responsibles are:

• Responsible in providing administrative support in database system.
• Make sure the accuracy of timesheet and attendance record.
• Handle general administrative duties.
• Any other ad-hoc duties assigned by the supervisor

Job Requirements:

• Min Diploma and above
• At least 3 years of relevant working experience in database system administrative.
• Proficient in Microsoft Excel

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.
EA License No. 19C9682
EA Reg. No. R2198636 (Oh Puey Xin)

Our client is a Singapore based Scientific and Medical devices provider with presence in Southeast Asia region. Due to their current expansion plan, they are looking for a Product Specialist to join their Sales Team, in hopes of developing the current high performing team. They are located in the South area – easily accessible.

Duties of Product Specialist:

• Executing effective sales and marketing activities to achieve business objectives.
• Managing business development initiatives and strategically positioning products and services.
• Liaising with suppliers and customers in a satisfactory manner, addressing inquiries and opportunities.
• Conducting market analysis to identify opportunities and enhance product positioning.
• Undertaking any additional responsibilities as assigned

Requirements:

• Degree or Masters in Biotechnology or related disciplines
• 1 - 2 years experience in related field
• Entry level are welcome to apply. Training provided

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De