Responsibilities:

• Participate in classroom training to ensure updated products knowledge and on current regulations.
• Conduct quality telemarketing calls to promote General Insurance products (e.g. Personal Accident Plan, Dementia Insurance, Home Insurance) to existing and prospective customers
• Identify and/or create opportunities to cross-sell and up-sell
• Convert leads provided by the company to quality sales through telemarketing activities
• Ensure all call activities are conducted with full adherence to regulations and in line with Quality Assurance standards
• Update customer information in the database
• Participate in process improvement projects

Requirements:

• Minimum GCE 'O' Level.
• At least 1-2 years of outbound call experience.
• Possess or is in the midst of attaining BCP, PGI and HI Certificates.
• Display strong resilience in handling rejection and objections from customers.
• Proficient in English.

A Better Co Pte Ltd | 24C2350 | Jerlin Aw Bi Zhi (R1218675)

• Assist the Medical Director in the consultation room and procedures both in & outside the Centre.
• Assist in laser refractive procedures and other minor procedures.
• Maintain stocks & inventory of surgical consumables and upkeep of operating theatre and instrument sterility.

Requirements:

• Fully registered with Singapore Nursing Board
• At least 2 years of nursing experience in Ophthalmic/Surgical setting

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Overview

Are you insatiably curious, deeply passionate about the realm of digital applications and innovation, and ready to tackle complex challenges in a dynamic environment? If so, we invite you to join our team as a Technology Specialist in Digital Application & Innovation at Microsoft.

Digital Application & Innovation is a growth opportunity for Microsoft Azure, as well as its partners and customers. It includes a rich portfolio of products including Managed/PaaS services on the Azure Platform, GitHub, and Visual Studio. These technologies empower developers to build, deploy, and manage applications in a cloud-native way.

As a Microsoft Technology Specialist, you will own and win the technical decision of customers. By demonstrating the value of Microsoft’s cloud services, you will help organizations trust Azure for their workloads, tools, and data. As a Technology Specialist in Digital Application & Innovation, you’ll be at the forefront of cloud-native architecture. This means designing systems that fully leverage the unique capabilities of the cloud, such as scalability, automation, and cost efficiency. You will work within a virtual team of technical, partner and consulting resources to help educate your customers at a technical level, demonstrate, and prove our solutions, and win the technical decision. Being part of this team will allow you to maintain and develop your deep technical expertise across Microsoft and non-Microsoft cloud-based technologies such as Containers, DevOps, Software Development Lifecycle etc.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

• Own technical discussions with customers leveraging processes and tools, demos and programs; using consultative sales methodology and technical expertise to influence customer vision; establish rules of engagement for extended teams. Support the creation of new pipelines in the account team by identifying new opportunities.
• Build technology strategy by mapping the agreed customer business outcomes into an appropriate Azure technology framework, resolving concerns, preventing and removing technical blockers, and translating technology complexity into business impact. Work with the customer, account team, and partners to drive and support the customer’s AI transformation inclusive of AI Applications and data foundation.
• Design the solution using your technical knowledge, architect skills and consulting skills to win a customer’s technical decision and meet the customer’s needs; drive Pilots/Proof of Concepts (PoC) to create momentum for Minimum Viable Product (MVP), infusing AI technologies where appropriate and being technically proficient to do Proof of Concepts (PoC) with hands-on-skills.
• Scale through partner by engaging in partner sell-with scenarios to carry out technical engagement activities, facilitating and managing partner resources and processes for Pilot/Proof of Concepts (PoC)/Minimum Viable Product (MVP).
• Be the Trusted advisor and be proactive to find and understand customers’ pain points and design and offer the technical solution that aligns with the business case.
• Be the Voice of Customer to share insights and best practices, connect with Engineering team and Global Black Belts to remove key blockers and drive product improvements.
• Maintain and grow expertise in developer tools, cloud native architecture and technologies, keeping up to date with market trends and competitive insights.

Qualifications

• 10+ years technical pre-sales or technical consulting experienceOR Bachelor's Degree in Computer Science, Information Technology, or related field AND 6+ years technical pre-sales or technical consulting experience OR Master's Degree in Computer Science, Information Technology, or related field AND 4+ years technical pre-sales or technical consulting experience OR equivalent experience
• Certification in relevant technologies or disciplines (e.g., Office 365, Power BI, Azure Architect and Development exams, Cloud Platform Technologies, Information Security, Architecture)

#MCAPSRegionsASEAN

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Your new company
Our client, a Class A1 General Builder Contractor firm, has diversified interests in construction, engineering, manufacturing, and trading. Their construction division specializes in building iconic landmarks, infrastructure projects, and residential developments, while their engineering expertise spans electrical, mechanical, and civil disciplines. In response to their recent growth and expansion, they are currently seeking to augment their team with the addition of a Senior Electrical Engineer.

Your new role
A few of your responsibilities would be;

· Deliver projects within scope, time, cost, and quality constraints.

· Interpret technical designs and drawings for on-site construction.

· Ensure compliance with regulations and client specifications.

· Coordinate M&E services and prepare CSD/SEM drawings for submission.

· Integrate Civil, Architectural, and M&E works on-site with stakeholders.

· Plan and monitor work schedules for timely task completion.

· Prepare progress reports for clients and project managers.

· Provide technical advice and resolve M&E technical issues.

· Coordinate site inspections and ensure safety and housekeeping standards.

· Adhere to safety and health regulations, aiming for zero accidents.

What you'll need to succeed

· Bachelor's Degree in Mechanical or Electrical Engineering.

· At least 4 years of experience in a related field.

· Understand safety and quality standards.

What you'll get in return
You'll be offered career development opportunities, succession planning, and, on the job training will definitely be given to you. You’d also have an amazing team supporting you throughout your career.

What you need to do now
If you feel like you meet the above requirements or know someone who does, then click on the link to apply, or you may send your application/referral directly to me at [email protected].

If this job isn't quite right for you but you are looking for a new position, please contact me for a confidential discussion on your career.

EA Reg Number: R24121320 | EA License Number: 07C3924 | Company Registration No: 200609504D

· Experience working within Capital Markets as a Business Analyst.

· Experience in working in an agile environment plus a strong preference for previous Financial Services

· Practical experience and understanding of discovery and delivery projects

· Ability to create user stories, user journeys, simple wireframes and mock-ups to convey ideas

· Understanding of business process redesign concepts and process improvement techniques

· Proven stakeholder management skills, including the ability to engage with both technical and non-technical stakeholders

· Effective and flexible communication skills with the ability to communicate to a variety of audiences across business function and level and tailor messages appropriately

Some Business Experience can be beneficial, especially in:

· Front to Back Trade Processing, across various asset classes

· Regulatory Transaction Reporting

· Transformation programmes and process re-engineering

· Counterparty exposure management processes - for Stock Loan, Repo, Buy-sell backs and margin lending transactions

· Understanding of triparty and bilateral financing trades and associated counterparty risk

· Collateral and margin management tools

· Proficient in MS-Excel, MS-Word, MS-Project, MS-Visio & MS-PowerPoint

About the Company

They are a leading provider of specialized chemical solutions, delivering innovative additives for the lubricants, fuels, and industrial markets globally. As part of a renowned multinational corporation, their products are widely recognized for enhancing performance and efficiency, ensuring superior quality and reliability. Their commitment to research and development drives advancements that support sustainability and environmental responsibility, enabling customers to achieve optimal results in their operations.

About the Team | Manager

This role is part of a dynamic team in the Asia Pacific region, reporting directly to the Marketing Manager and working in close collaboration with the Senior Pricing Manager. The position works within a matrix structure with diverse contacts, including AP Marketing, Pricing, and Product Management teams, as well as key global stakeholders. The team provides a supportive environment with opportunities to gain exposure across business units and product lines.

About the Job

As a Senior Marketing Specialist, you will be central to driving pricing strategies and implementing marketing initiatives for the product group. Your role includes leading pricing and profitability efforts, managing margin optimization, and collaborating with regional teams to align pricing with strategic goals. You’ll also serve as a key contact for margin analysis, supporting the quotation process and delivering business insights to inform pricing decisions. Additionally, you’ll develop marketing plans, conduct competitive analysis, and oversee product portfolios to ensure customer satisfaction and business continuity, including CAPs maintenance and new product launches.

Skills and Experience Required

To excel in this position, you should have:

• A degree in marketing, business, or a science-related field.
• 10 years of experience in marketing with a strong focus on pricing or finance roles, ideally within an MNC.
• Strong understanding of cost elements, profitability drivers, and a pricing-oriented business acumen.
• Advanced Microsoft Excel skills, excellent communication abilities, and the capacity to present business cases to stakeholders.

If you’re looking to leverage your expertise in pricing and marketing to drive strategic growth in a high-impact role, we encourage you to apply!

To apply online, please use the ‘apply’ function. For further inquiries, contact Putra Nur Afiq (EA: 94C3609/R22105891) at +65 8418 0030. Only shortlisted candidates will be notified.

• Provide front-line service to patients and visitors such as registration of patients, answering phone and email queries, scheduling of appointments and billing.
• Handle insurance claims and other admin/ad hoc duties.

Requirements:

• Diploma and above
• At least 2 years of frontline experience in healthcare industry.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

• 5.5days
• 8am - 5pm OR 9:30am - 6:30pm (Staggered working hours)
• $2500-$3800
• Novena

Job Scope:

• Manage day-to-day clinical duties in the operating theatre/recovery area/dispensering station.
• Ensure that all equipment is working correctly and adequately maintained
• Maintain patient records and documentation accurately.
• Provide high standards of patient care for all pre and post procedure.
• Provide utmost patient care and customer service to the patients and family members.
• Order and maintain inventory of medical supplies and materials
• Adhere to established protocols, policies, and procedures in providing patient care
• Perform all other duties as assigned by the Centre Manager and/or the Senior Management.

Job Requirements:

• Full registration with the Singapore Nursing Board
• Possess an Annual Practising Certificate
• IVF or O&G trained would be an added advantage

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Overview

As a Business Applications Technology Sales Professional, you are a master of the CRM & Low Code worlds, bringing life to the amazing AI-powered vision of Microsoft in this space. While there is plenty of competition on standalone CRM providers, there is no one who has to completeness of vision that Microsoft does and your role as a TSP is to partner closesly with Solution Sellers, Account Executives and key partners to bring that vision to life for our customers.

Identifies and engages with customer technical decision makers, while engaging sales team and delivering/driving sales strategy. Leverages customer context, portfolio expertise, and deep technical or industry knowledge to build credibility with customers. Leads and ensures complex technical wins. Leverages knowledge of resources and engages product and support teams to remediate escalated technical blockers. Scales wins through partner in a sell-with environment by promoting the partner within the Microsoft ecosystem. Acts as a subject matter expert on a particular competition. Develops strategic cross-workload/subsidiary and account-level responses to specific market threats. Represents the customer by acting as a role model for leveraging various internal resources.

Works with local marketing teams to provide feedback on corporate domain messages. Monitors, analyses, and provides input on proactive action plans. Applies, customizes, and guides colleagues to use existing demonstration assets. Adapts and extends architecture patterns to accommodate complex customer requirements. Applies and adapts sales methodologies to guide customers through digital transformation an advisor and innovator. Builds readiness plans for peers and proactively identifies gaps and new opportunities for learning. Oversees group training, one-to-many events with subject matter expertise across Microsoft solution areas/products. Acts as a thought leader on internal and external tech community posts.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

Technical Leadership

• Leads and/oversees group training or one-to-many events (e.g., workshops, Webinars) to present and educate customers, partners, and colleagues with subject matter expertise across Microsoft solution areas/products. Builds readiness plans for peers and proactively identifies gaps and new opportunities for learning; identifies connections across platforms/workloads to promote collaborative learning. Monitors, responds to, and acts as a thought leader on internal and external tech community posts, establishes and leads vibrant tech communities, including community calls, sessions, hackathon, etc. and acts as a mentor to the community.

Solution Design and Proof

• Applies and adapts sales methodologies (e.g., catalyst, challenger sales) to guide customers through digital transformation as a trusted advisor across solution areas and uses innovation to challenge solutions against changing technology (e.g., Power Apps).
• Adapts and extends architecture patterns across technologies/solution areas to accommodate complex customer requirements and drive integration solutions for industry flavor; delivers assets that can be leveraged by others in the business.
• Applies, customizes, and guides colleagues to use existing demonstration assets; demonstrates and oversees demonstrations (e.g., architectural design sessions [ADS], proof of concept [POC] sessions, pilots, hackathons) of solutions and position solutions against competitors; leverages partner/customer teams as needed to prove capabilities and programmatic framework for re-use by the business. Leads the review of partner demonstrations and supports partners to ensure alignment with Microsoft standards.

Build Strategy

• Acts as the voice of the customer (VOC) by acting as a role model for leveraging various internal resources (e.g., OneList, End Customer Investment Funds [ECIFs]) and mentoring peers on best practices around internal resource usage; participates in Microsoft centric operations and cadences to align with customers as needed; acts as a go-to resource for customer success.
• Proactively develops strategic cross-workload/subsidiary and account-level responses to specific market threats by identifying market patterns and delivering feedback to business group on industry trends and needs.
• Works with local marketing teams to provide feedback on corporate domain messages; works with account teams to tailor and drive the win plans to audience for the local markets using knowledge of Microsoft offerings, their context in the competitive landscape, and broader market trends.
• Builds competitive knowledge, documents compete patterns across solution areas, and shares within the community to drive change and escalations for competitive selling strategies; acts as a subject matter expert on a particular competition; delivers competitive knowledge back to product and engineering teams.
• Monitors, analyzes, and provides input on proactive action plans to promote customer usage of key/prioritized Microsoft solutions/products that support customer’s business outcomes; identifies opportunities to promote usage.

Scale Customer Engagements

• Leads and ensures complex technical wins (e.g., cross-workload, cross-team, cross-geo, subsidiary-level impact) by establishing rules of engagement (e.g., role boundaries, handoff strategies), coaching others (e.g., technical sellers, account teams), leveraging knowledge of processes (e.g., Managed Service Provider [MSP], co-sell partners), tools, and programs (e.g., FastTrack, End Customer Investment Funds [ECIFs]); ensures and drives alignment of Microsoft technologies with future sector standards and requirements by working with industry boards and driving customer case studies and references. Identifies and engages with customer technical decision makers proactively while engaging sales team and delivering/driving sales strategy.
• Uses knowledge of customer context and deep technical, domain, cross-solution, and market/industry knowledge and experience to build credibility with customers individually or at scale.
• Leverages knowledge of resources (e.g., roles, Microsoft Technology Center [MTC], demo sites, virtual sites) and proactively engages product and support teams to remediate escalated technical blockers by conveying impact and anticipating and addressing future potential blockers based on needs.4

Scale Through Partners

• Scales wins through partner in a sell-with environment by promoting the partner within the Microsoft ecosystem (e.g., account teams) and drives the orchestration model for partner engagement at scale.

Qualifications

Required/Minimum Qualifications

• 10+ years of technology-related sales or technical sales experienceOR Bachelor's Degree in Computer Science, Information Technology, Business Administration, or related field AND 5+ years of technology-related sales or account management experience.

Additional or Preferred Qualifications (PQs)

• 7+ years of technology-related sales or technical sales experience in CRM/Low Code spaceOR Bachelor's Degree in Information Technology, or related field AND 6+ years of technology-related sales or account management experience
• OR Master's Degree in Business Administration (i.e., MBA), Information Technology, or related field AND 3+ years of technology-related sales or account management experience.
• CRM applications including Marketing Automation, Sales Automation, Relationship Sales, Customer Service, Field Service and how they translate into business impact and value.
• Expert understanding or 1 to 2 years’ experience selling into one of the following industries: Government , Financial Services, Telco and Healthcare.Broad understanding of commercial cloud offerings, Microsoft’s cloud platform, and/or competitors and related ecosystems.
• Relationship building with C-Suite
• Design Thinking and Solution Envisioning
• Strong presentation, white-boarding, and communication
• Passion and commitment for long-term customer success
• Ability to maintain a high level of productivity, manage multiple competing priorities and work effectively under the pressure of time constraints in a fast-paced, complex, collaborative, and team-oriented environment.
• Organizational agility: able to coordinate stakeholders like Marketing, Engineering, Licensing, Legal, Technical, Executives etc.
• Problem solver and ability to work in rapidly changing environment effectively managing ambiguity.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Our Client is one of the pioneers in the Insuretech space who is now looking for a Motor Claims Specialist to join the team.

Responsibilities:

• Advise policyholders and claimants on policy and claims related matters.
• To negotiate and settle claims with policyholders, other insurers, Third Party claimants, and workshops accurately and timely.
• Ensure each claim is assessed correctly in accordance to policy coverage and within the Authority Limit given, with adequate reserve set.
• Ensure all correspondences and enquires, including complaints, are well managed and responded to in a timely manner with excellent claims service.
• Liaise effectively with service providers and provide the required support to them, with the objective of delivering quality claims service experience.
• Review claim files.
• Perform other duties as assigned.

Requirements:

• At least 3 years of experience in assessing and approving of motor claims.
• BCP and PGI certified

A Better Co Pte Ltd | 24C2350 | Jerlin Aw Bi Zhi (R1218675)

About the job

The Intern is expected to support the day-to-day IT operations and ensure that Service Desk is operating in a timely manner and in line with agreed-on service levels.

Your assignment

Provide Business IT support to the store:

• Ensure that IT systems perform with high availability, performance, and security
• Oversee Service Desk Operations and Compliance

Day-to-day IT Operations (Core Responsibilities):

• Assess assigned severity levels on Service Desk and comply with agreed-on service levels
• Investigate and resolve issues posted on the Service Desk
• Support user enquiries on IT issues over the phone/email/remote assistance
• Develop quick Level 1 & 2 resolution processes for common issues
• Communicate with end-users regarding incident status
• Provide IT Support/Installation/Configuration for the company's PC end-users
• Provide troubleshooting on Computer Hardware/Software (including POS) and Network problems
• Arrange with Technicians for repairs/maintenance of Hardware
• Monitor software license compliance through physical checks and tools (Service Desk and SCCM).
• Coordinate on-site work with authorized vendors during rebuild, relocations or repairs.

Your profile

Motivation:

• Passionate about IT solutions and trends in the retail industry
• Strong sense of achievement in driving IT operational support

Knowledge:

• Currently pursuing a Diploma in IT Professional disciplines (Computer / Information Technology)

Capabilities:

• Resolve IT support issues and service requests in a structured and timely manner
• Excellent teamwork and establish good working relationship with users and service providers
• Customer service mind-set, self-starter, process improvement orientation
• A technical, logical thought process with strong communication skills and has a good command of English

Job Description:

• Contribute to projects for Antaes Asia clients
• Coordinating activities and processes required for effective day-to-day organization of IT Infrastructure assets and contracts management.
• Resource management, e.g., onboarding/offboarding/contract extension and headcount tracking and reporting including PPM Management and reporting.
• Contribute to the promotion of Antaes services on top of assistance provided to clients

Asset Management

• Develop and maintain frameworks, RACI, and end to end process/engagement model for on-boarding IT Assets in region (reconciling with financial books).
• Assist with the governance of asset inventory including stock take and checks.
• Periodic internal quality assurance assessment across IT Asset portfolio, highlighting any potential gaps, defining remediation plan and ensuring continued adherence to Group IT Asset Management standards.

Contract Management

• Ensure all contracts are registered in SourcingHub and aligned to Marley Asset Inventory.
• Ensure adherence of contracts and sourcing requirements of existing vendor services.
• Escalate appropriately to ensure Department Accountable Ex-Co are informed and necessary remediation implemented.
• Assist with designing process to streamline / and maintain an accurate BAU contracts management schedule.

Business Management / PMO

• Publish report of CTB/RTB consumption from Pyramid and follow-ups
• Maintain resource management plan.
• Assist with producing TCO reporting (on Apptio).
• Work with Procurement and Expense team on follow ups and maintain governance.

Job Requirements:

• Bachelor’s degree in Computer Science, Computer Engineering or equivalent
• Passionate and curious about technology and problem solving attitude
• Fluency in English and confident communicator
• Well-organized, self-motivated, enthusiastic, growth mindset
• Strong focus in establishing long-tern relationships with our clients / internal partners
• Good team spirit, able to work as a team and lead different teams together in order to achieve maximum business value
• Innovative and always performs market watch to bring new concepts or ideas

• Make sure smooth running of the Company’s computer systems and provide technical support to users both in office and on board vessels own/operated
• Support in implementation of new info-system management software

Requirements:

• Diploma and above
• At least 2 years of working experience in setting up and running new info-software systems

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

We are helping our client to look for an experienced and proactive Senior IT Support Engineer. Reporting to the IT Support Lead, he/she will be the first point of contact for users regarding any IT issues, ensuring a positive customer experience and maintaining effective 24/7 IT service desk services. The ideal candidate should possess a minimum of 5 years of work experience as a technical support engineer, along with excellent communication and interpersonal skills.

Responsibilities:

· Manage daily operations of the IT service desk, supervising the service desk team, representing the team to other stakeholders, and helping to ensure that the IT service desk is constantly developing and improving.

· Analyse performance of IT service desk activities and documented resolutions, identify problem areas, devise, and deliver solutions to enhance quality of service and to prevent future problems.

· Provide onsite or remote user support for laptops, corporate mobile phones, business applications, and other devices (e.g., multi-Function printer/copier) in the offices.

· Proactively monitor IT infrastructure performance and suggest improvement plan.

· Manage vendors and assist with IT procurement.

· Responsible for asset management and assist with accurate IT inventory tracking.

· Responsible for monitoring tickets in the IT Service Desk system and ensure compliance to SLA.

· Conduct ad-hoc training to end users and junior IT support engineers.

· Able to do 24x7 standby on rotation basis and provide after-business hours support for urgent escalation from Singapore or regional offices.

Requirements:

· Diploma or bachelor’s degree in IT/Computing.

· Minimum 5 years’ experience in IT industry; proven work experience as a technical support engineer and demonstrated progressive experience in the supervision of an IT support team.

· Strong technical skills in Microsoft 365 suite of products, Microsoft Azure Cloud, Networking and Unified communications/collaboration.

· Familiar with IT service desk system such as FreshService, ServiceNOW.

· Microsoft 365 Administrator, MCSA/MCSE, CCNA, ITIL v4 Foundation certification will have an added advantage.

· Hands-on and strong desktop troubleshooting skills with some level of knowledge on supporting server, cloud, SaaS, network, and security devices.

· Proven track record of developing and providing Service Level Agreements and IT service desk deliverables.

· Strong communication skills, including the ability to be influential and persuasive with stakeholders and c-suites.

· Helpful, able to multi-task, work under pressure with can-do attitude.

To apply, please send your CV to [email protected].

We regret that only shortlisted candidates will be notified.

Job Description

The IT Governance Manager plays a crucial role in establishing and maintaining a robust governance framework within the IT department. This position is instrumental in identifying and closing process and governance gaps, ensuring the alignment of IT practices with organizational goals and regulatory requirements.

KEY RESPONSIBILITIES

Governance Framework Development

• Design and implement IT governance frameworks, policies, and procedures to support the organization's strategic objectives.
• Ensure compliance with industry standards, regulatory requirements, and best practices.

Process Improvement

• Identify gaps in existing IT processes and governance structures and develop action plans to address these deficiencies.
• Lead continuous improvement initiatives to enhance the efficiency and effectiveness of IT governance operations.
• Collaborate with cross-functional teams to streamline processes and ensure consistency across the organization.

Risk Management

• Conduct risk assessments to identify potential threats to IT governance.
• Develop and implement risk mitigation strategies to safeguard the organization's IT assets and data.

Performance Monitoring

• Establish metrics and KPIs to monitor the performance of IT governance and process improvement initiatives.
• Prepare and present regular reports to senior management on the status of governance and process improvement efforts.

Stakeholder Engagement

• Engage with key stakeholders to gather feedback and ensure alignment of IT governance initiatives with business needs.
• Provide training and support to staff on IT governance and process improvement practices.

QUALIFICATIONS / EXPERIENCE

• Bachelor degree in information technology, Computer Science, or a related field.
• Minimum of 5 years of experience in IT governance, risk management, or a related discipline.
• Proven track record of identifying and closing process and governance gaps.
• Strong understanding of IT governance frameworks and industry standards (e.g., COBIT, ITIL, ISO/IEC 27001).
• Excellent analytical and problem-solving skills.
• Strong project management and organizational skills.
• Excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels.
• Proficiency in using governance, risk, and compliance (GRC) tools and software.

Job Profile Summary:

In this role, you drive continuous change and improvement in the IT Division by taking initiative and ensuring plans are setup, monitored and implemented. You will work closely with various stakeholders to manage the IT Division Portfolio in the themes of budgets, resources, IT deliveries and key milestones. This role will focus on the financial oversight and management of the IT Division's budget and includes planning, forecasting, and tracking IT expenditures, as well as ensuring alignment with the organization's financial strategies and objectives. The role requires collaboration with stakeholders to manage budgetary concerns and provide financial insights for IT projects and initiatives. This position reports to the Head of IT Portfolio Management

Job Description:

• Support the overall management of the IT Division's budget, including forecasting and expenditure tracking.
• Implement financial tracking and reporting methodologies to assess budget performance and forecast future financial needs.
• Manage the review and approval process for IT engagements and budget requests, ensuring compliance to organisational policies.
• Respond to inquiries regarding IT budget information and provide timely and accurate reports to stakeholders.
• Support in the management of the IT Division resources and planning.
• Support in the governance of the Software Development Lifecycle (SDLC) procedures, ensuring adherence of the policy, standards and procedures for software and platform development.
• Support the facilitation of the Change Advisory Board (CAB) process and ensure compliance for all change and releases.
• Schedule, organise, collate, and socialise IT Portfolio information among various stakeholders as required.
• Drive or participate in the delivery of IT Division initiatives in meeting required milestones.
• Support internal and external audit or assurance related activities.

Who we are looking for:

Competencies & Personal Traits

• A track record of working in dynamic environments independently with minimal supervision.
• Strong sense of ownership and commitment to deliver responsibilities in a timely manner.
• Excellent verbal, written and interpersonal communication skills.
• Organised and detail orientated, with a willingness to embrace tools to work more efficiently.

Working Experience:

• At least 2 years of working experience with portfolio management and/or managing mid-sized IT projects through Agile and/or Waterfall methodologies.
• At least 3 years of working experience with financial management and budgeting within an IT context.
• Understanding of IT project delivery concepts and their financial implications.
• Experience in the facilitation of governance, budget review, steering and other project / portfolio related meetings.
• Experience in stakeholder management, especially senior management highly desirable.
• Knowledge in JIRA, Confluence, advanced Excel or scripting highly desirable

Education:

• Bachelor degree (Business, Finance, IT or equivalent)
• Finance, Insurance, IT and/or Project management certifications / qualifications highly desirable

Language:

• Good written and spoken English

Overview

The reinvention of business processes and technology is a growth engine for Microsoft cloud services. The mission of Microsoft Business Applications is to help our customers digitally transform their businesses to drive new sources of revenue, create new and engaging ways to serve their customers, and to transform the way in which their business runs to drive new levels of profitability for their organization in the rapidly evolving Digital Age.

As a Sales Specialist for Microsoft Business Applications and Dynamics 365 solutions, you will help organizations transform their business processes and technology to adapt and thrive in today’s data-driven AI Age. You will form strong relationships with C-Suite executives and Business Decision Makers among our top customers and help them solve their business challenges through long-term, consultative partnerships. You will help them achieve their business goals by bringing industry-relevant business value insights and innovative, industry-leading solutions to enable their end-to-end business transformations. You will organize and lead the entire sales process, from account planning to closing the sale. You will also be responsible for delivering the One Microsoft narrative, competitive differentiation, customer centric pitch, business value proposition and outcomes, and compelling proposals with commercial options. You will be part of a dedicated sales community supported by your adjoining account teammates and support teams.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

The following are the primary responsibilities of the Business Applications Sales Specialist:

• Partner with and lead Account Planning Team on Account Plan for Business Application opportunities, including decision maker identification and solution play selection.
• Partner with other Microsoft solution teams members from the Modern Work, Azure Data Platform, Power Platform and Security teams to design solutions that will provide maximum impact to customers
• Engage with Microsoft’s SI partners to scale the business across your portfolio of customers
• Establish and build C-Suite and Business Decision Maker (BDM) relationships as an industry aligned Business Applications solution expert.
• Build & maintain the required range of qualified pipeline coverage for rolling 4 quarters through digital-first seller tools
• Deliver the One Microsoft narrative and solution pitches to C-Suite executives and Business Decision Makers.
• Orchestrate business value + technical solution demos to align with the customers’ desired business outcomes and solution requirements.
• Manage long-term contract renewals with existing accounts to ensure long-term satisfaction and successes.
• Actively and regularly engage in sales community calls/channels and share learnings and best practices.

Qualifications

• 10+ years of technology-related sales or account management experience OR Bachelor's Degree in Computer Science, Information Technology, Business Administration, or related field AND 4+ years of technology-related sales or account management experience.

8 years of experience:

• Experience selling CRM, ERP or cloud-based business applications to large enterprise accounts. Developing pipeline through BDM networking, internal collaboration, assessing strategic customer objectives, digital transformation opportunity discovery, and an ability to measure and present incremental and new economic value from solutions proposed.
• Ability to sell connected end-to-end business transformation solutions across business units within accounts.
• Leading/orchestrating sales processes across account planning, opportunity planning, customer decision frameworks, evaluation plans and sophisticated business case discussions.
• Deal crafting, negotiating terms and contracts for multimillion-dollar digital transformation initiatives.
• Demonstrated accuracy in forecasting business and maintaining pipeline hygiene.
• Strong track record and history of exceeding sales quota.

Deep Understanding of:

• CRM and/or ERP applications including Marketing Automation, Sales Automation, Relationship Sales, Customer Service, Field Service, Finance, Supply Chain Management and Commerce and how they translate into business impact and value.
• Expert understanding or 5 years’ experience selling into one of the following industries: Public Sector, Healthcare, Government-linked companies.Broad understanding of commercial cloud offerings, Microsoft’s cloud platform, and/or competitors and related ecosystems.
• Relationship building with C-Suite

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Full Title : Operation Specialist

Location:Dhoby Ghaut

Working days: 5 days, 44 hours (Rotate shift based on roster)
Weekday: 11.45am to 9.15pm
Weekend: 8.45am to 6.15/7.15pm
Salary: $2,300 - $ 2,850

Key Responsibilities:

Primary Role

• Assist the Store Leader with the day-to-day operations of the Plaza Singapura branch.
• Oversee daily sales payment collections, always ensuring accuracy and compliance.
• Supervise and monitor Part-Time cashiers in managing payments and other cash-related transactions.
• Respond to customer inquiries through in-store interactions, email, phone calls, or messaging platforms, providing prompt and helpful assistance.
• Maintain appropriate stock levels within the store and ensure accurate product tagging, pricing, and descriptions.
• Uphold the highest standards in visual merchandising by maintaining and presenting display products to a high standard.

Secondary Role

• Support cross-functional cashiering or sales duties at Plaza Singapura, Music Square store when needed.
• Perform any other ad-hoc tasks assigned by the Store Leader.

Requirements:

• Minimum GCE O-Level & above
• 2 to 3 years of retail working experience
• Possess knowledge of Guitars, Drums or Keyboard products.

✅The Supreme HR Advisory Pte Ltd EA No: 14c7279

✅SAMUEL SIAW Reg No: R24124745

Full Title : Operation Specialist

Location: Plaza Singapura

Working days: 5 days, 44 hours (Rotate shift based on roster)
Weekday: 11.45am to 9.15pm
Weekend: 8.45am to 6.15/7.15pm
Salary: $2,300 - $ 2,850

Key Responsibilities:

Primary Role

• Assist the Store Leader with the day-to-day operations of the Plaza Singapura branch.
• Oversee daily sales payment collections, always ensuring accuracy and compliance.
• Supervise and monitor Part-Time cashiers in managing payments and other cash-related transactions.
• Respond to customer inquiries through in-store interactions, email, phone calls, or messaging platforms, providing prompt and helpful assistance.
• Maintain appropriate stock levels within the store and ensure accurate product tagging, pricing, and descriptions.
• Uphold the highest standards in visual merchandising by maintaining and presenting display products to a high standard.

Secondary Role

• Support cross-functional cashiering or sales duties at Plaza Singapura, Music Square store when needed.
• Perform any other ad-hoc tasks assigned by the Store Leader.

Requirements:

• Minimum GCE O-Level & above
• 2 to 3 years of retail working experience
• Possess knowledge of Guitars, Drums or Keyboard products.

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

Overview: This is an exceptional opportunity to join a unique and dynamic Data Team driving transformative change in data analytics and operations.

This role will be to act as an all encompassing IT Data/Business Analyst to support the business as well as its users in harnessing the power of internal and external data for commercial decision-making and operational excellence within the company.

This role is looking for an exceptional candidate to join this exclusive team but coming from a solid Commodities or Financial background to understand quickly Commercial requirements that would benefit the business throughout.

Responsibilities:

• Advanced provision of Support and troubleshooting for users from a technical and functional perspective
• Assist users in setup and utilization of the data platform and maximise understanding of datasets made for decision making.
• Analysing data with tools, such as DataBricks, SQL, Python
• Act as a Data Steward, ensuring data governance and access control.
• Conduct Business Analysis for small changes and projects, collaborating closely with users and IT teams.
• Drive Agile delivery as a Product Owner, from concept through testing and training.

Qualifications:

• Bachelor’s degree in a numerate subject or equivalent.
• 5+ years’ experience as an IT Business Analyst or similar role in finance or commodities trading.
• Proficiency in SQL, Python, Power BI, and Azure Databricks.
• Strong Analytical skills with attention to detail and methodical approach.

Attributes:

• Excellent communication skills with a professional and approachable demeanor.

Benefits:

• Competitive compensation package
• Opportunities for professional development
• Allowances for personal development and lifestyle
• Collaborative and inclusive work culture

Responsibilities:

• Handle system administration, network support, implementation, troubleshooting in Windows / Linux / Unix.
• Hands on experience in managing LAN / WAN / Routers / Switches / DNS / VPN and Firewall is prefer.
• To provide support on maintenance projects.

Requirements:

• Diploma in Engineering (Electrical/Electronic), Computer Science/Information Technology or equivalent.
• With at least 1-2 years of Server/Network experiences
• A team player with good communication and interpersonal skills
• Able to work on scheduled standby on rotating weeks

To apply, please visit www.gmprecruit.com and search for Job Reference: 24825

To learn more about this opportunity, please contact Yingying at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lai Yingying | Registration No: R1110239

Roles & Responsibilities

If you enjoy interacting with people and are a driven individual who strives on challenges, we want you to join us.

About Us

Winz Alliance is rapidly growing and we are expanding to better connect and serve our customers.

Why Join Us?

With well-crafted step-by-step scripts and quality leads, we provide what you need to excel in telemarketing. Your determination and our support will be a powerful combination for your success.

Job Responsibilities:

• Making cold calls to prospects within Singapore.
• Arrange appointments for MAS-regulated financial products.
• Provide follow-up and coordination.

Job Details:

• Salary: $12- 15/h
• Work Schedule: Mon to Fri, 9am to 6pm

Job Requirements:

• Proficient in English.
• Able to work independently while following our script.
• Resilience.
• Prior telemarketing experience is an advantage but not required.

How to apply:

• Shortlisted candidates will be contacted.

Job Descriptions:

• Support HR initiatives, such as performance reviews, employee engagement, and training programs.
• Source candidates through various channels such as job boards, social media, networking, and referrals.
• Support employee onboarding and offboarding processes, including conducting orientations, preparing employment contracts, and managing exit procedures.
• Assist in the development and implementation of HR policies and procedures.
• Maintain employee records and ensure data accuracy in HR systems.
• Ensuring compliance with labor laws and regulations
• Collaborate with finance and accounting departments to reconcile payroll data and resolve any discrepancies.
• Any other duties assigned.

Requirements:

• Bachelor’s degree in human resources, Business Administration, or a related field (or equivalent work experience).
• Proven experience in HR.
• Ability to handle sensitive and confidential information with discretion.
• Strong organizational and time management skills, with the ability to prioritize tasks effectively.
• Excellent communication and interpersonal skills.
• Proficient in MS Office suite, including Excel and Word.

Job Description:

• Contribute to Life Science projects for Antaes Asia clients
• Manage change control processes for computer systems, ensuring accurate documentation, risk assessment, and approval workflow.
• Coordinate with relevant departments to assess the impact of changes and ensure successful integration into existing systems.
• Support Corrective and Preventive Actions (CAPA) for computer systems, conducting root cause analysis and implementing effective solutions.
• Utilize and manage TrackWise for quality management processes, including deviations, CAPAs, and change control tracking.
• Develop and configure TrackWise workflows and ensure proper documentation.
• Develop and execute validation test scripts for Kneat to verify functionality, performance, and regulatory compliance.
• Document test results, deviations, and corrective actions, and ensure alignment with validation protocols.
• Contribute to the promotion of Antaes services on top of assistance provided to clients

Job Requirements:

• Bachelor’s degree in Computer Science, Life Science, or a related field
• 1-2 years of experience in validation of computer system in the pharmaceutical industry
• Proficiency in Kneat, TrackWise, CAPA, and change control processes.
• Familiarity with industry regulations (e.g., FDA 21 CFR Part 11, GAMP 5).
• Ensure compliance with 21 CFR Part 11 and other relevant data integrity regulations.
• Strong documentation and technical writing skills.
• Candidate must be highly motivated, be able to work independently as well as in a team and have good organizational and oral and written communication skills
• Excellent communication skills, both written and verbal, in English

• Working hours: 8.30am to 6.00pm (Mon – Fri)
• Office location: Pandan Road [Company transport is provided from Clementi MRT (one way) ]
• Salary: $3500 – 4200

Responsibilities:

• Administer and configure infrastructure systems and applications (e.g. Active Directory Services, Data Centre, video conferencing, audio system, telephony, server storage, backup, etc.), network devices (Firewall, routers, VPN, internet proxy, wireless, etc.), desktop, mobile devices and other remote devices.
• Ensure systems are backed up automatically, recovery plans and disaster recovery plans and patches are carried out successfully and monitor the systems’ resources usage closely.
• Liaise with external vendors to ensure Service Level Agreements (SLA) are met.
• Draft and update technical documentation such as administration & user guides.
• Provide technical support to both Local and Overseas branches’ users over the LAN and WAN without compromising security.
• Source for products/solutions and vendors/suppliers for required projects.
• Provide L1/L2 support and participate as a team lead or member in projects.

Requirements:

• Diploma or Degree in Computer Science, Information Technology, OR/AND Certification in CCNA
• Minimum of one year of relevant experience
• Proficient in enterprise networking, including WAN, LAN, and VPN optimization implementation and support
• Skilled in administering Microsoft Server 2012 and later, Microsoft 365, and Google Suite products/services
• Familiar with internet architecture designs such as TCP/IP, DNS, DHCP, Proxy and Firewall
• Familiar with devices like Alcatel PABX, FortiGate Devices, Cisco and Unifi Wireless AP Controller
• Strong knowledge of CyberRisk and CyberSecurity; familiarity with PDPA is highly preferred
• Experience with Veeam, VMware, and UNIX/Linux is an added advantage
• Experience in API/Web Programming and Database Administration is an added advantage

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580