Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Health & Co-Development Business Unit is looking for DevOps Engineer

Internal Code: A24025

What will you do?

• Create and maintain test cases, test plans and test reports to ensure they are up to date with project and security requirements
• Conduct testing on new features and file defects
• Perform various tests such as manual, functional, performance, exploratory tests, UAT
• Assist in resolving issues during testing and production stages
• Drive adoption of relevant, up-to-date technologies, practices and tools in Agile software projects
• Contribute in technical discussions and solutioning sessions
• Maintain the Quality Standards of the software at every stage.
• Create, maintain and improve automated test framework and test environments
• Perform code reviews and evangelize best practices

What are we looking for?

• Degree in software engineering, computer engineering, electrical engineering or infocomm-related discipline.
• At least 3 – 5 years of professional experience in software quality testing and automation
• Strong understanding of testing techniques, test-driven development, continuous integration and continuous delivery
• Experience with open source automated testing frameworks (preferably Cypress) and open source performance testing tools (e.g. k6)
• Experience in Agile development teams, employing relevant methodologies and practices such as Scrum
• Keen to share knowledge with team mates and mentor fellow developers
• Good communication and interpersonal skills
• Self-driven and independent

What do we offer in return?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

As an IT Executive, you will report to the IT Support Team Lead & provide IT support in day-to-day operations including:

Technical Support:

• Provide first-level support to end-users via various channels (e.g., phone, email, in-person)
• Diagnose and resolve hardware and software issues, including desktops, laptops, printers, and mobile devices
• Assist users with software installation, configuration, and troubleshooting

User Account Management:

• Create, modify, and deactivate user accounts in accordance with company policies and procedures
• Manage access permissions and security settings for various applications and systems

Hardware and Software Maintenance:

• Conduct routine maintenance and updates for hardware and software systems (e.g., MS365, Firewall, etc.)
• Custodian of work laptops and accessories including the provision of specification, procurement, and upgrading/replacement services
• Monitor and manage inventory of IT equipment

Network Support:

• Troubleshoot network connectivity issues for end-users
• Assist in the configuration and setup of network devices (e.g., routers, switches, access points)

Documentation and Knowledge Sharing:

• Maintain accurate and up-to-date documentation for IT systems, procedures, and configurations
• Provide training and guidance to end-users on basic IT tasks

Security and Compliance:

• Ensure compliance with company IT policies and security standards
• Monitor and report any potential security breaches or vulnerabilities

Collaboration and Communication:

• Work closely with other IT team members to resolve complex issues and implement new solutions
• Communicate effectively with end-users, providing clear instructions and updates

Problem Resolution and Escalation:

• Identify and escalate critical issues to higher-level support or management as needed
• Collaborate with external vendors or specialists when required

Stay Informed:

• Stay up-to-date with industry trends, best practices, and emerging technologies
• Participate in relevant training and professional development activities

About the job

The Systems Officer is overseeing the Service Desk in a timely manner and in line with agreed-on service levels. The person is responsible for the day-to-day IT operations.

Your assignment

Provide Business IT support to the store

• Ensure that IT systems perform with high availability, performance, and security
• Takes an active role in Disaster Recovery Exercise
• Oversee Service Desk Operations and Compliance

Day-to-day IT Operations (Core Responsibilities)

• Assess assigned severity levels on Service Desk and comply with agreed-on service levels
• Investigate and resolve issues posted on the Service Desk
• Support user enquiries on IT issues over the phone/email/remote assistance
• Develop quick Level 1 & 2 resolution processes for common issues
• Escalate issues appropriately using hierarchical and functional escalation guidelines
• Communicate with end-users regarding incident status
• Plans and carry patch management
• Provide IT Support/Installation/Configuration for the company's PC end-users
• Provide troubleshooting on Computer Hardware/Software (including POS) and Network problems
• Provide review to ensure that all incident tickets, regardless of assignment, are closed
• Provide Weekend Store Support for critical Store Retail System on rostered basis
• Arrange with Technicians for repairs/maintenance of Hardware
• Retail IT Weekend & After-Office support is required for this position
• Monitor software license compliance through physical checks and tools (Service Desk and SCCM).
• Coordinate on-site work with authorised vendors during rebuild, relocations or repairs.
• Work with the Department Managers and Learning & Development (L&D) Manager to design, implement and review training programs for all users

Your profile

Motivation:

• Passionate about IT solutions and trends in the retail industry
• Possesses teamwork and service-oriented mindset
• Strong sense of achievement in driving IT operational support

Knowledge & Experience:

• At least a Diploma in IT Professional disciplines (Computer / Information Technology)
• Minimum 2 to 3 years of experience in an IT support role
• Practical knowledge in supporting super users, system support and testing
• Practical experience in IT support including Service Desk, System monitoring, Backup & restore, Patching & Malware protection
• IT Support experience of IT systems in retail environment (Microsoft Navision, LS Retail, POS, CRM, SQL Database)
• Working knowledge of IT infrastructure, network and security technologies (Windows Servers, Active Directory, Azure, VMWARE, EMC Storage, CISCO Routers, Switches & WLAN, Firewall, SCCM and Azure Cloud)

Capabilities:

• Resolve IT support issues and service requests in a structured and timely manner
• Excellent teamwork and establish good working relationship with users and service providers
• Customer service mind-set, self-starter, process improvement orientation
• A technical, logical thought process with strong communication skills and has a good command of English

Our Company

Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. 

We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

The Opportunity

An Adobe Ultimate Success Sales Specialist is crucial in developing innovative success delivery and pricing models for sophisticated technical and digital experience customers. This role collaborates with license sales, services, product, and digital strategy, as well as prospective and existing customers. Meeting with C-level, management-level, and user-level customer contacts, the Ultimate Success Sales Specialist must be able to easily adapt to each type of conversation, whether it’s strategic and high-level, or highly detailed and technical. You will work with South-East Asi prospects and customers as part of this remote role.

What you'll do

The highly respected role of the Adobe Ultimate Success Sales Specialist is seen as the voice of reason and drives pre-sales and all other sales activities and generally focuses on the following key areas:

Solution Development: Work closely with business partners to understand customer/prospect success needs and build models to exceed expectations.

Build: Showcase through demonstrations and industry-specific examples how Ultimate Success can improve the value of the Adobe Experience Cloud. This includes the delivery of executive-level demonstrations, construction of future state customer journey strategies, and developing long-term Success roadmaps.

What you need to succeed 

• Sales background and a demonstrated pattern of success (quota attainment, etc)

• Proficient with presales solutioning and estimation for solutions involving Adobe data platform and applications.

• High degree of intellectual curiosity and ability to learn and apply new concepts and technologies in a wide variety of marketing subject areas

• Strong aim to tackle customer problems and rapidly convert pipeline opportunities into closed deals

• Balance of business and technology savvy, including the ability to articulate high-level technical solutions to business problems and to tie your solutions to program success criteria

• Outstanding problem solving and analytical skills, including the ability to create clear observations, analysis, and conclusions based on customer interviews and data

• Excellent customer-facing skills with experience making pitches to and achieving consensus from senior executives (managers, directors, VPs, CDOs, CMOs, and CXOs)

• Ability to multi-task and prioritize across multiple sales opportunities at the same time

• Understanding of the Digital Marketing landscape and experience with relevant Digital Marketing strategies and technologies

• Familiar with concepts of data modeling, data strategies, and data governance principles to lead discussions with data architects and enterprise architects.

Adobe is proud to be an Equal Employment Opportunity and affirmative action employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more.
 

Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call (408) 536-3015.

Adobe values a free and open marketplace for all employees and has policies in place to ensure that we do not enter into illegal agreements with other companies to not recruit or hire each other’s employees.

Job Description:

Job Objectives

As Flight Training Operations Specialist - Training Support & Delivery, you will be responsible for providing day-to-day operational and administrative support to the flight crew training courses conducted by AATC whilst ensuring the highest quality of flight training and satisfaction is delivered to Airbus customers.

Primary Responsibilities

• Act as the primary focal point for internal/external customers and their trainees from start to end of their training in AATC.
• Check and ensure trainees fulfil all necessary flight experience and prerequisites during the registration process. 
• Check and ensure all regulatory approvals are attained before training commencement. 
• Prepare grade sheets, course materials and other relevant training paperwork for Training department.
• Perform trainee registration using Company tools and in accordance with Company procedures.
• Conduct welcome briefings for trainees on the first day of their training.
• Monitor completion status of trainees attending remote learning courses.
• Provide regular updates to customers’ training department on trainees’ progress when courses are ongoing.
• Liaise with Training department and instructors on the completion of training records when courses are ongoing and/or completed.
• Collaborate with other internal departments (Planning, Training, Maintenance, Quality, Customer Experience and Commercial Sales) on operational matters during training execution.
• Manage any training disruptions or unscheduled changes to training course programmes with internal departments and customers.
• Prepare course certificates, licensing paperwork and organise training records for customers in accordance with Company procedures upon customers’ completion of training.
• Manage test notifications, process and submit flight crew licensing paperwork to Civil Aviation Authorities on behalf of Training department and/or customers.
• Perform archiving of trainee folders in accordance with Company procedures.

Secondary Responsibilities

• Participate and contribute to Training Operations improvement projects under guidance of Training Operations Director
• Collaborate with other departments to deliver exceptional customer experience, such as birthday celebrations for trainees and welcome ceremonies for new airline customers.
• Assist in any ad-hoc operational duties assigned by the Training Operations Director

Requirements

• Strong organisational skills with attention to detail
• Strong interpersonal and communication skills
• Adaptable team player and able to work in a fast-paced environment
• Ability to work in a multicultural / multinational setting
• Min. Diploma in aviation/aerospace/aeronautical fields with 2-3 year working experience
• Proficient in Microsoft Office / Google Workspace
• Understanding of CAAS and/or EASA flight crew licensing regulations will be advantageous

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

Company:

Employment Type:

-------

Experience Level:

Job Family:

By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.
Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.

Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to emsom@airbus.com.

At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.

Billing Admin

Manage the media billing processes which involves,

• Co-coordinating with media planning teams on billing instructions
• Media plan actualization and reconciliation on monthly basis
• Update spots and remarks on Publicis’s proprietary billing platform based on actualized amount
• Generate proforma invoices for shared service team’s approval
• Resolving billing discrepancies with relevant stakeholders e.g. media vendors, media, finance and shared service teams
• Billing status monitoring and reporting
• Participate in finance WIP billing meetings to make sure Client's invoices get processed and meet billing timelines

Other billing requirements include,

• Support requirements for onboarding of new suppliers
• Ensure 100% billing completion within three months of activity end date
• Resolve/respond to client billing queries

Media Buying (Offline and/or Online)

• The day-to-day media buying for the agency
• Deliver excellent master contract pricing through negotiation and relationships with media owners, wherever applicable
• Develop understanding of client business and role of online in delivering objectives ways of working from planning to getting approval and billing process
• Deliver added value opportunities across clients wherever possible
• Book all campaigns according to the brief (with confirmed media) and ensure financials are correct
• Monitor campaign delivery and reconcile any under deliveries
• Assist with auditing process across specific client base
• Follow through the closed job for invoicing process (incl. (proof of ads, supplier invoices, TV reporting, signed schedule)
• Constantly monitor performance and delivery of ad server and vendor reporting
• Monitor and report on clients’ expenditure update by campaign by media, if needed
• Keep track of clients’ media master contract fulfilments
• Prepare CI for all mediums and help Planners manage all material submission timelines
• Maintain co-ownership of WIP report with finance team, ensure that jobs are progressively reconciled and closed

Main Responsibilities:

• The incumbent will be part of the SSEA Compensation & Benefits team, supporting the Regional C&B Manager in all rewards policies and programs for the region.
• This involve close collaboration with the markets within SSEA region (Australia, Singapore, Malaysia, Thailand, Vietnam, India, Bangladesh, Pakistan, and Indonesia) Country HR/Operations team, Global C&B COE – Talent Acquisition and Talent Management to understand total rewards priorities for these markets and plan initiatives that are relevant, keeping with regional/global priorities.
• Support in analyses of HR data, identify trends and contribute to the creation of HR insights that enable the diagnosis of business issues and enhancement of employee engagement.
• Support the delivery of the annual review, design and delivery of compensation structures, benefits and employee incentive program, job analysis processes within SSEA region.
• This role presents a broader opportunity to support the Singapore market given the strategic presence we operate in most parts of our businesses. The incumbent can expect a good level of involvement, and opportunity to drive C&B activities locally such as benchmarking analysis, salary structure review, enhancement of our benefits value proposition, and salary surveys participation.
• Work closely with finance on annual budgeting project, analyse variance and summarize budget recommendations for approval.
• Support the research and analyse salary and benefits movements, and leveraging HR metrics and data, including making recommendations for enhancements to support continuous improvement.
• Being the focal point of contact to provide advice and guidance to local HR and escalation of issues to the right channel.
• Build and develop education materials and communication strategies with relevant stakeholders to drive the overall compensation & benefits objectives.

Experiences:

• 7+ years of HR experience overall; including at least 5 years in compensation & benefits related role.
• Knowledge of leading practices and trends in Total Rewards including compensation, benefits, and HR systems.
• C&B experience ideally gained across several APAC countries with an in-depth understanding of Singapore market would be advantageous.
• Demonstrate understanding and hands on experience operating in a complex business and matrix environment whilst dealing with country specific C&B issues and requirements.
• High attention to detail and accuracy with strong Excel skills.

Other skills (Computer Skills, etc.):

• Ability to handle multiple priorities and work independently and proactively as part of a team.
• Strong project and time management skills, attention to detail is critical and able to work on concurrent projects.
• Strong interpersonal and influencing skills.
• Strong verbal and written communication skills and the ability to interact with HR colleagues, line management and employees.
• Ability to summarize, present and analyze HR data. 

Job Description

· Maintain the overall cleanliness and tidiness within the lounge

· Carry out washing, dry, and store crockery, glassware, and cutlery

· Ensure all stains and marks etc. on crockery, glassware and cutlery are removed

· Ensure clean crockery, glassware and cutlery are replaced in their designated places in the lounge

· Clearing of used plates, dishes, glasses and all other cutlery from tables and ensure cleanliness of tables

· Ensure cleanliness of public area and carry out deep cleaning by using suitable equipment or machine when necessary

· Ensure cleanliness of toilets and shower rooms and replenish amenities such as toilet paper, shaving cream and make up remove when required

· Daily on-ground assessment to plan, schedule and execute all work requirements

· Supervising and executing day to day operations as directed

· Coaching and guiding direct reports on work-related issues

· Responsible for supervising any other work as required

· Driven to meet and attain corporate objectives and operations benchmark

Requirements

· Diploma or Degree Holders in any fields

· Preferably 1 year of hands-on experience in related field

· Able to use cleaning equipment and operate cleaning machine

· Good communication and interpersonal skill

· Able to work 6 days including weekends and public holiday

· Willing to work rotating shift as required by airport’s operations (Morning shift, afternoon shift and midnight shift).

The IDL Global Tech Strategic Alignment Specialist will play a key role in supporting the execution of engagement and alignment strategies and ensuring consistent messaging across various channels. This position requires a strong attention to detail, hands-on approach, strong organizational skills, a creative mind and the ability to collaborate effective with cross-functional teams across various timezones.

Areas of focus:

• Develop and produce engaging content for various communication channels and ensure content is aligned with brand guidelines and conveys key messages effectively.
• Work closely with Segment and Solution teams to gather information and insights and pull together the team’s key achievements for communication initiatives such as Newsletters, Townhalls, Webinars etc.
• Work closely with the Senior Manager to implement communication plans and strategies.
• Ensuring alignment and consistency of messaging
• Maintain and update the IDL Global Tech Intranet and content repository.
• Oversee and maintain the IDL Global Tech and Segment mailing lists, ensuring accuracy and consistency.
• Manage and update organizational charts to reflect changes in personnel, departments, and reporting structures.
• Maintain and coordinate the IDL Global Tech team calendar
• Craft compelling and engaging stories in a clear and concise manner to captivate and connect with diverse audiences (e.g. People News, Newsletters)
• Support the Strategic Alignment Lead to drive creative strategies and synthesise complex technical knowledge into Business Language, executed in creative ways to the right stakeholders

ServiceNow is changing the way people work. With a service orientation toward the activities, tasks and processes that make up day-to-day work life, we help the modern enterprise operate faster and be more scalable than ever.

We’re disruptive. We work hard but try not to take ourselves too seriously. We are highly adaptable and constantly evolving. We are passionate about our products, and we live for our customers. We have high expectations, and a career at ServiceNow means challenging yourself always to be better.

The IT Asset Management Advsiory Solution Consultant role is a customer facing domain expert who will drive innovative business solutions with our customers, by applying technical and business skills.

This role is a Pre-Sales/Sales Engineering/Solution Consulting role. The role takes a consultative approach with our customers and prospects to discover and map business outcome-driven solutions. You will partner with sales, solution consulting, and the ServiceNow ecosystem to achieve customer success through thought leadership and driving awareness.

Your Impact:

• Create and contribute in Sales campaigns for ITAM focused on Software Asset Management (SAM), Hardware Asset Management (HAM), and Cloud Resource Management
• Serve as a thought leader on ITAM for ServiceNow
• Strong alignment with Product Management and Engineering teams on roadmap and field feedback
• Create and own programs that enable Solution Consultants to demonstrate the value of SAM
• Contribute to and maintain a showcase of SAM solutions created on the ServiceNow platform
• Assist the sales personnel in the qualification of customer needs
• Performing business value assessments to determine the value for clients
• Demonstrations of solutions, both standard and tailored to prospects and existing customers
• Responding to request for information/proposal documents
• Scoping and delivering Proof of Concept/Proof of Value engagements with prospects
• Supporting Marketings events – user conferences, trade shows, webinars
• Staying current on competitive analysis and understanding how to best position ServiceNow solution
• Understanding business and technical problems the product addresses, including key regulations, business drivers, evolving business needs, licensing models

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Senior Strategy & Operations Specialist (Singapore)

12 months fixed term contract

As the Senior Strategy & Operations Specialist, you'll work with the APAC division of one of the largest video-sharing platforms with a growing community of video creators and consumers. You will work closely with senior leadership to ensure the organisation's efficient operation and the achievement of strategic goals.  This role is pivotal in ensuring that the organisation has the strategic communication, decision-making tools, and processes in place for clarity of direction and success.

Role:

• Craft compelling and concise internal communications aligned with company strategy
• Support senior leadership with the development and delivery of presentations for key business updates 
• Lead the organisation of important meetings, including Quarterly Business Reviews (QBRs) and team on-site, curate agendas for strategic forums, ensuring consistent communication and action-item follow-up.
• Develop and maintain decision-making frameworks to support effective information flow and decision execution.
• Manage scenarios related to budgets, asks, and justifications in consultation with leadership.
• Contribute to strategic planning processes to support effective resource allocation 
• Implement, track and prioritise a calendar of specific initiatives that align with the broader
• strategy and goals
• Collaborate with the insights & analytics teams to establish, track, and report on key performance indicators (KPIs).
• Regularly assess and compile results across areas to drive data-driven decision-making.

You:

• Bachelor's degree in Business Administration, Communications, or a related field.
• Minimum 5 years of relevant experience in strategy, operations, or a similar role, preferably 2+ years of experience in technological industry or deep understanding of the technological landscape
• Superb written and verbal communication skills with the ability to adapt messaging to varying audiences.
• Experience in a fast-paced, high-growth environment.
• Familiarity with tools for project management and performance analytics.
• Passion for the web video/video-sharing ecosystem and digital culture. Understand video-sharing platforms, its creators and identify opportunities to celebrate the creator community
• Exceptional organisational skills and meticulous attention to detail.
• Strong project management experience and a demonstrated ability to drive multiple projects to completion.
• Proactive self-starter with the ability to anticipate and troubleshoot problems.
• Comfort with data analysis and experience translating insights into actionable recommendations.
• Exceptional verbal and written English communication and presentation skills and, ideally, fluent in another Asian language to support the projects across APAC.

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email.  If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles! By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012.!

Tasks

• Manage daily workplace operations including office supplies and foster communication and collaboration by designing/activating the workplace as the point of experience
• Serve as first point of contact for visitors and reception for guests and contribute to the organisational development as brand ambassador with focus on hospitality and operational excellence
• Provide secretarial support to the Board of Management, which encompasses scheduling and coordinating meetings/appointments, assisting in business travel, collating reports and presentations, and take charge of asset management which includes company cars and insurances
• Work with building management and external vendors to ensure adequate maintenance of office premises/equipment
• Establish and optimise office systems/processes and update policies/documentation, to improve the work environment and enhance the employees’ experience, health, and safety
• Support the HR department in the onboarding/offboarding of new employees, organisation/ execution of events and internal communications for better employee well-being and engagement

• Degree holder with at least 5 years of experience in general administration
• Excellent interpersonal/communication skills and a strong team player
• Customer oriented with positive service attitude and pleasant personality
• Experience in facility management and HR operations is an added advantage
• Strong organisation skills, resourceful and able to handle multiple tasks and work independently

Institute for Pedagogical Innovation, Research & Excellence (InsPIRE) is a collaborative entity within the Nanyang Technological University (NTU) with a mission to unite various entities and foster a culture of excellence in teaching and learning.

InsPIRE is seeking a Research Associate to drive research in Artificial Intelligence, Science of Learning, and Pedagogical Innovation, and to engage in interdisciplinary education initiatives, social media promotion, fostering academic integrity and enhancing InsPIRE's impact.

Key Responsibilities:

1. Research and Innovation:

• Conduct research in use of AI in education, Learning Science, and Pedagogical Innovation

• Conduct research in use of technology to enhance teaching and learning

• Collaborate on experimental designs, data collection, and analysis methodologies

2. Social Media Engagement:

• Promote research initiatives through engaging content on various platforms

• Create multimedia content to boost InsPIRE's visibility and communication

3. Student Effective Learning Series:

• Co-plan and market student activities, workshops, and webinars

• Design and create publicity for effective learning events

4. Publicity for Interdisciplinary Education:

• Create compelling narratives for Interdisciplinary Collaborative Core curriculum

• Showcase benefits of interdisciplinary education through strategic collaboration

5. InsPIRE Report Editor-in-Chief:

• Produce and curate bi-annual reports, ensuring clarity and accuracy

• Collaborate with contributors and design teams for impactful presentation

6. Academic Integrity Policy Team:

• Contribute to the development and enhancement of academic integrity policies

7. Website Administration Team:

• Administer and maintain web content, ensuring functionality and accuracy

• Implement updates and improvements, including a mobile-first layout

8. Administrative Duties:

• Participate in team meetings, discuss progress, and address challenges

• Assist in event coordination, project management, and adherence to timelines

Job Requirements:

• A Bachelors or Masters degree from a recognized university.  STEM area preferred.

• Proficiency in graphic design, video production, and content creation

• Experience in planning and organizing workshops, webinars, and events

• Demonstrated expertise in research methodologies

• Familiarity with academic integrity policies and guidelines, and experience in contributing to policy development

• Proficiency in website management and content updates

• Experience in editing reports and adherence to editorial publication standards

• Excellent written and verbal communication skills

• Pedagogical knowledge of teaching and learning

• Excellent team player with demonstrated ability to work independently

• Demonstrate initiative, adaptability and creative problem-solving

We regret that only shortlisted candidates will be notified.

The Opportunity

We, at Flywire, are seeking a Client Success Specialist, Travel who will work with the Travel sales team and management in the execution of strategies and tactics designed to increase growth of client base, improve client retention, upsell to increase revenue, find opportunities for improvement, provide accurate and timely issue resolution and assure clients utilize the Flywire International Payment Solution.

• Building and maintaining strong relationships and communication within key business client accounts
• Creating the ideal strategy for each business client to maximize money moved and increasing revenue through up-selling
• Providing clients with analytics and additional reporting mechanisms through a quarterly/bi-annual business review
• Working with existing business team to build out standard methodologies for client on-boarding
• Strategic Consultation- Become a payment expert for our merchants, delivering expertise, education, leadership and guidance to merchants on their global payments strategy.
• Provide a feedback loop for The Client, by gathering merchant’s feedback, evaluating the evolution of merchant needs, and communicating these to product and management personnel.
• Developing and maintaining a current knowledge and understanding of all services provided by the company and maintaining, at all times, a professional and ethical relationship with clients when representing the company
• Execution and results oriented- A strategic thinker with excellent project management skills and the ability to lead and manage time-sensitive, cross-functional initiatives in a fast-paced, highly entrepreneurial environment with little supervision.

Job Responsibilities

• Order management and administration for all aspects of the material order handling process and facilitating the stock dispatch of material from resources globally.
• Understand customer requirements and transform into fulfilment actions.
• Purchasing of parts from Airbus partner companies, which include monitoring and escalation of deliveries.
• Initiating withdrawal process from production lines, external suppliers or Airbus' global warehouses.
• Develop alternative solutions and make decisions to ensure in-time material delivery to meet customer requirement.
• Launch and coordinate sourcing process and data loading activities for new part numbers.
• Ensure in-time delivery for all spare parts and related services to all Airbus customers’ worldwide using available technical and commercial data.
• Coordinate clarification of technical and commercial queries utilizing Airbus Technical Documentation and/or liaising with Airbus technical, engineering or commercial departments.
• Be the focal point for the customer for material order related actions.
• Manage order book and follow up proactively to ensure no or low backlog and delays.
• Inform relevant stakeholders proactively on order status, especially for delays or critical parts.
• Hand over relevant tasks and related information to the 24/7 backup organisation.
• Provide high quality responses related to any customer or internal requests.
• Measure and utilize key performance indicators (KPIs) in order to manage material order activity and producing order activity reports.
• Assist, coordinate and prepare reports on operational topics and participate in customer meetings as required.
• Work in a team to fulfil overall targets and communicate any relevant information to other team members, especially planning officers to improve forecasting and avoid future critical situations.

Job Requirements

• Minimum 3 years working experience
• Able to commit to a 12 months contract period
• Bachelor Degree in Business, Supply Chain, Logistics or Production and have relevant work experience
• Working knowledge of English, both orally and in writing
• Understanding aviation business specifically in the area of spares supply chain management
• Technical and process oriented background with the ability to understand and interpret technical documentation and drawings
• Ability to understand your customer to develop and propose creative solutions
• Flexible, able to work under pressure with tight deadlines and successfully deal with unexpected situations / issues
• Working knowledge of MS Office applications (Excel, Power Point...) and SAP R/#
• Ability to build successful relations across functions and with all stakeholders
• Strong ability to work in a team to achieve common targets
• Positive, pro-active, and enthusiastic communication and working
• Flexibility in terms of working time, which could include weekend or shift work if required to fulfil targets

As a Coaching Specialist, you will play a pivotal role in developing, delivering, and overseeing Intellect’s specialized coaching programs. Your responsibilities will include providing coaching to employees and senior stakeholders, training other coaches, developing coaching webinar/presentation/talk content, and contributing to the establishment of Intellect as a leader in mental health and coaching through public-facing training and master classes.

• Develop and deliver specialized coaching programs, ensuring high-quality content and engaging delivery.
• Hold 1:1 coaching sessions for (potential) clients and stakeholders
• Train and mentor other coaches to deliver the same specialized coaching programs, fostering a community of excellence.
• Co-develop and vet webinar, presentation, and talk content on coaching topics, ensuring alignment with industry standards and audience needs.
• Collaborate with internal teams to source and train providers to deliver coaching programs effectively.
• Contribute to the establishment of Intellect as a leader in mental health and coaching through public-facing trainings and master classes.

• Certified ICF Coach (PCC or higher) with a proven track record in coaching.
• Substantial experience in adult education and training.
• Exceptional public speaking and training skills.
• Ability to think strategically and contribute innovative ideas to coaching program development.
• Strong organizational and project management skills.
• Familiarity with mental health and coaching industry trends.
• Coaching Supervision experience is a plus
• Fluent in other APAC language is a plus

• Work in a diverse environment with people from over 10 countries
• A generous leave policy
• Work flexibility
• Medical coverage
• Annual Wage Supplement (Bonus)
• Christmas Leave (The team takes the whole Christmas week off separate from our leave policy)
• Birthday Leave (1 day)
• Holidays off
• Quarterly mental health day off
• Mental health benefits (Premium access to our app!)
• Work-life balance and employee wellness
• Regular social events where we have non work-related fun

• Assist in the planning, coordination, and execution of IT projects within the organization.
• Work closely with project managers to ensure projects are delivered on time and within budget.
• Track project progress and provide regular updates to stakeholders.
• Coordinate project meetings, including scheduling, agenda preparation, and meeting minutes.
• Manage project documentation, including project plans, requirements, and deliverables.
• Assist with resource allocation and task assignment within project teams.
• Identify and help resolve project issues and risks.
• Support project communication and stakeholder management.
• Assist with project financial tracking and reporting.
• Provide administrative support to project teams as needed.

• 1-5 years of experience in project coordination or similar role.
• Proficiency in project management tools and software.
• Strong organizational and multitasking abilities.
• Attention to detail and ability to work in a fast-paced environment.
• Knowledge of project management methodologies and processes.

Includes comprehensive insurance for self and family. Includes Specialist and Dental Coverage.

Includes Standard Annual and Sick Leave

Acceo Pte Ltd, a leading provider of renewable energy solutions, is seeking a skilled and dedicated Electrical & Installation Technician to join our team. As an Electrical & Installation Technician at Acceo Pte Ltd, you will be responsible for installing, maintaining, and troubleshooting renewable energy systems, such as solar panels and wind turbines.

In this role, you will work closely with the engineering team to ensure the successful installation and operation of renewable energy projects. You will be responsible for performing electrical wiring, connection, and testing of renewable energy systems. Additionally, you will assist in site surveys, preparing installation plans, and coordinating with external stakeholders, including suppliers and contractors.

The ideal candidate for this position is a qualified technician with strong electrical and installation skills, combined with a passion for renewable energy technologies. You should have experience in working with various renewable energy systems and be familiar with industry standards and safety protocols. You must also have good problem-solving abilities and effective communication skills to collaborate with project teams and stakeholders.

Responsibilities

• Perform installation, maintenance, and troubleshooting of renewable energy systems.
• Assist in site surveys, including assessing electrical requirements and equipment specifications.
• Ensure compliance with electrical codes and safety regulations during installation and maintenance activities.
• Collaborate with engineering and project teams to ensure efficient installation and operation of renewable energy systems.
• Conduct testing and inspections to ensure proper functioning of renewable energy systems.
• Prepare and maintain accurate documentation of installation procedures, maintenance activities, and system performance.
• Coordinate with suppliers, contractors, and project stakeholders to ensure timely delivery and installation of equipment.
• Stay updated with industry trends, technologies, and best practices in renewable energy systems.

• Diploma or certification in Electrical Engineering or a related field.
• Proven experience as an Electrical & Installation Technician, preferably in the renewable energy sector.
• Strong knowledge of electrical systems and installation practices.
• Familiarity with renewable energy technologies, such as solar and wind systems.
• Hands-on experience in electrical wiring, connection, and testing.
• Knowledge of electrical codes and safety regulations.
• Excellent problem-solving and troubleshooting skills.
• Effective communication and teamwork abilities.
• Ability to work at heights and in various weather conditions.
• Attention to detail and strong organizational skills.

The Product Support team are a talented, engineering focused department with an emphasis on customer service whether that is dealing with external clients or internal business functions. We work with a number of different areas of the business and are responsible for service excellence and ownership of client incidents.

We are looking for a Product Support Specialist in our Singapore office.

We require a smart and driven individual who thrives in a fast-paced environment where helping the customer is a top priority, and who loves to figure out and solve technical problems. In this role, you will be primarily responsible for escalated technical support of our software products, handling customer inquiries and working with internal teams to develop solutions to client-reported issues.

What you'll be doing

• Provide 2nd line technical support and expert product consulting, via email, phone, and our internal support portal, to all users of our Opus 2 platform, Transfer and Annotate products (SaaS, Enterprise and Internal).
• Troubleshoot and test client-reported product defects, liaising with QA and DevOps for the deployment of fixes.
• Creating automation tools with bash, python (or similar) to fix data-related issues across the product suite.
• Work cross-functionally with other teams to ensure that all client needs are satisfactorily met.
• Identify, triage, and escalate defects to appropriate internal personnel, providing a clear outline of the problem with technical detail.
• Capture client feedback, and escalate improvements to appropriate internal personnel, providing a clear story of the improvement in clear detail.
• Assist with proactively engaging clients with best practices to optimise product usage and maximise adoption.
• Consult with Enterprise clients to provide expert product knowledge and technical product workflow solutions.
• Track and manage support activities in the Helpdesk or incident tracking system.
• Recognise and promote opportunities for training and professional services.

What we're looking for in you

• Provide 2nd line technical support and expert product consulting, via email, phone, and our internal support portal, to all users of our Opus 2 platform, Transfer and Annotate products (SaaS, Enterprise and Internal).
• Troubleshoot and test client-reported product defects, liaising with QA and DevOps for the deployment of fixes.
• Creating automation tools with bash, python (or similar) to fix data-related issues across the product suite.
• Work cross-functionally with other teams to ensure that all client needs are satisfactorily met.
• Identify, triage, and escalate defects to appropriate internal personnel, providing a clear outline of the problem with technical detail.
• Capture client feedback, and escalate improvements to appropriate internal personnel, providing a clear story of the improvement in clear detail.
• Assist with proactively engaging clients with best practices to optimise product usage and maximise adoption.
• Consult with Enterprise clients to provide expert product knowledge and technical product workflow solutions.
• Track and manage support activities in the Helpdesk or incident tracking system.
• Recognise and promote opportunities for training and professional services.

Working at Opus 2

Opus 2 is a global leader in the LegalTech space, creating solutions to drive digital transformation in the legal industry. We are the trusted partner of the world’s leading legal teams, with the world’s largest law firms are using Opus 2.

Our achievements are underpinned by our unique culture and our people are our biggest asset. Working at Opus 2, you’ll receive:

• 22 days annual holidays, flexible working, and length of service entitlement.
• Loyalty Share Scheme.
• Healthcare Insurance.
• Dental Insurance.
• Additional Childcare Leave.
• A day of leave to volunteer for charity and an active CSR team raising money towards a company charity.
• Accessible and modern office spaces
• Company social events.

Job Responsibilities

• Order management and administration for all aspects of the material order handling process and facilitating the stock dispatch of material from resources globally.
• Understand customer requirements and transform into fulfilment actions.
• Purchasing of parts from Airbus partner companies, which include monitoring and escalation of deliveries.
• Initiating withdrawal process from production lines, external suppliers or Airbus' global warehouses.
• Develop alternative solutions and make decisions to ensure in-time material delivery to meet customer requirement.
• Launch and coordinate sourcing process and data loading activities for new part numbers.
• Ensure in-time delivery for all spare parts and related services to all Airbus customers’ worldwide using available technical and commercial data.
• Coordinate clarification of technical and commercial queries utilizing Airbus Technical Documentation and/or liaising with Airbus technical, engineering or commercial departments.
• Be the focal point for the customer for material order related actions.
• Manage order book and follow up proactively to ensure no or low backlog and delays.
• Inform relevant stakeholders proactively on order status, especially for delays or critical parts.
• Hand over relevant tasks and related information to the 24/7 backup organisation.
• Provide high quality responses related to any customer or internal requests.
• Measure and utilize key performance indicators (KPIs) in order to manage material order activity and producing order activity reports.
• Assist, coordinate and prepare reports on operational topics and participate in customer meetings as required.
• Work in a team to fulfil overall targets and communicate any relevant information to other team members, especially planning officers to improve forecasting and avoid future critical situations.

Job Requirements

• Minimum 3 years working experience
• Able to commit to a 12 months contract period
• Bachelor Degree in Business, Supply Chain, Logistics or Production and have relevant work experience
• Working knowledge of English, both orally and in writing
• Understanding aviation business specifically in the area of spares supply chain management
• Technical and process oriented background with the ability to understand and interpret technical documentation and drawings
• Ability to understand your customer to develop and propose creative solutions
• Flexible, able to work under pressure with tight deadlines and successfully deal with unexpected situations / issues
• Working knowledge of MS Office applications (Excel, Power Point...) and SAP R/#
• Ability to build successful relations across functions and with all stakeholders
• Strong ability to work in a team to achieve common targets
• Positive, pro-active, and enthusiastic communication and working
• Flexibility in terms of working time, which could include weekend or shift work if required to fulfil targets

We are seeking a highly skilled and motivated IT Service Delivery Manager to join our team at Bosch. In this role, you will be responsible for ensuring excellence in IT service delivery within the framework of the business plan. As the IT Service Delivery Manager, you will lead and guide the Bosch Digital (BD) team to deliver high-value IT operation and support services to our customers. Your role will involve engaging with customers, providing consultancy, and driving awareness and adoption of IT products and services.

• Take ownership of IT service delivery excellence within the parameters of the defined business plan.
• Lead the BD team to ensure the delivery of high-value IT operation and support services to customers.
• Engage in regular activities and consultancies with customers to drive awareness and adoption of IT products and services.
• Contribute to BD virtual team initiatives through active participation or support for relevant virtual team activities.
• Build and nurture strong business relationships between BD and customers regarding BD Products and Services.
• Actively participate in Customer Engagement activities to disseminate the latest BD products and services, plan and conduct plant-wide BD communication or Info sharing sessions, and engage face-to-face with key stakeholders.
• Manage feedback and escalations from regions/locations effectively and efficiently.

• Perm
• At least 5 years in information security, especially in the application security space.
• Professional security certifications (CISSP, CSSLP, CEH etc) preferred.
• Experience in security products POC and RFQ and implementing any of the tools for EDR, XDR, SOAR, SIEM, UEBA, PAM, AM etc. and/or network security. Able to review firewall requests.

Job Description

• Subject matter expert (SME) for the security systems owned by the Information Security Team.
• Ensure security systems are utilised to their maximum capabilities.
• Plan, identify, assess, design, operationalise and maintain multiple security related software and/or hardware.
• Recommend and drive cyber security solution and initiatives to improve cyber security of the organisation.
• Prepare RFQ and evaluation criteria. Proof of concept (POC) during product evaluation. Liaising with vendors to implement security solutions.
• Provide security consultancy, technical guidance, expertise, solutioning and education.
• Advise infrastructure teams on security design that is relevant and fit for purpose.
• Identify and assess cyber risks in the IT infrastructure environment.
• Review firewall requests.
• Keep up to date on emerging security threats and vulnerabilities on new platforms adopted by the SIA Group and propose mitigating controls.
• Any relevant ad-hoc duties. Manage individual project priorities, deadlines and deliverables.
• This is an individual contributor role. Deliver tasks with minimal supervision.
• Strong communication skills.

• Degree in IT or related field, with at least 5 years in information security, especially in the application security space.
• Professional security certifications (CISSP, CSSLP, CEH etc) preferred.
• Experience in security products POC and RFQ.
• Prior experience in implementing and maintaining any of tools for EDR, XDR, SOAR, SIEM, UEBA, PAM, AM etc. and/or network security. Able to review firewall requests.
• Technical proficiency in one or more of the following security areas: network design, zero trust, Internet of Things, cryptography etc.
• Familiar with common web/mobile application vulnerabilities and technical knowledge to address and mitigate vulnerabilities. Any prior vulnerability management experience preferred.
• Knowledge of cyber security threats, vulnerabilities, hacking and exploit methods etc.
• Strong oral, written, presentation and inter-personal skills.
• Possess positive attitude with drive, initiative, enthusiasm, and a keen sense of urgency in resolving high-priority issues.
• Able to work independently and in a team-oriented, collaborative environment.

• Perm
• AWS
• Bonus
• Medical & Insurance Coverage

Funding Societies | Modalku is the largest SME digital financing platform in Southeast Asia. We are licensed in Singapore, Indonesia, Thailand, and registered in Malaysia. We are backed by Sequoia India and Softbank Ventures Asia Corp amongst many others and provides business financing to small and medium-sized enterprises (SMEs), which is crowdfunded by individual and institutional investors. And here at Funding Societies | Modalku we live by our core values:

• Grow Relentlessly: Striving to become our best, most authentic selves.
• Enable Teamwork, Disable Politics: Only by forging togetherness, can we help each other succeed.
• Test | Measure | Act: Staying curious and reinventing ourselves, through innovation and experimentation.
• Focus on Impact: Creating impact through bias for action and tangible results.
• Serve with Obsession: Building win-win relationships for the long-term by having a customer obsession.

We are looking for a Specialist, People Operations where you will demonstrate a strong track record in the execution of overall People Operations initiatives for employees across Malaysia, Singapore and other offices. You are highly meticulous in thought process and actions, possess a strong sense of responsibility and take initiative to act with urgency to follow through and problem solve with, and for your stakeholders.

What you will do:

Operations

• Possess a strong understanding of HR process chains and responsibilities within People operations domain
• Track headcount fluctuations and possess good vendor management skills and knowledge – both insurance and payroll vendors
• Ensure work permit applications, immigration matters etc, are processed in a timely manner
• Develop reports for monthly, quarterly, annual dashboards and prepare government-regulated reports and surveys
• Represent the company during audit/ regulatory checks
• HRIS employee core database management - Compile and update employee records & core data (manual & system)
• Process documentation and prepare reports relating to HR activities (onboarding, new employee data, training, performance management)
• Work closely with HR team to support and execute HR-related initiatives

Payroll, Benefits

• Oversee payroll and benefit administration in Singapore and assist in other countries when support is needed
• Work closely with payroll vendor on a full range of payroll activities such as: Generating reports, reviewing and validating, monthly salary, incentive, bonus, and any other customized components
• Ensure accurate and timely processing of payroll including: Benefits, taxation, pro-ration and other deductions compliant with manpower regulation in countries we operate
• Critically review and analyze current payroll practices and procedures in order to recommend and implement positive changes and solutions
• Benefits administration and employee perks and wellness programmes such as: medical, dental, mental health, life insurance

Office Management

• Main office services by organizing office operations and processes
• Manage tenancy agreements, renewal and ongoing tenancy matters
• Oversee facility management matters such as fixed asset inventories, work-desk allocation, door system, office renovation and move
• Liaise and coordinate with building management contractor and tenants on matters
• Procure and maintain office supplies and inventory
• Any other Ad-hoc duties assigned

What we are looking for:

• Have at least 5+ years of experience in People Operations
• Experience with working in a sizeable and fast paced environment with multi-cultural workforce
• Demonstrated experience in employee lifecycle, payroll administration and/or HRIS
• Thorough and up-to-date working knowledge of local labour laws & taxation
• Highly analytical, possessing excellent written and verbal communication skills, strong organizational skills, proactive, and the ability to prioritize and complete work in a timely and accurate manner independently
• Demonstrate critical thinking skills and able to assess issues from multiple angles comprehensively to problem solve effectively
• Proficiency in Microsoft Office and Google (Gmail, Google Sheets, Google Drive etc.)

• Time off - We would love you to take time off to rest and rejuvenate. We offer flexible paid vacations as well as many other observed holidays by country. We also like to have our people take a day off for special days like birthdays and work anniversaries.
• Flexible Working - We believe in giving back the control of work & life to our people. We trust our people and love to provide the space to accommodate each and everyone's working style and personal life.
• Medical Benefits - We offer health insurance coverage for our employees and dependents. Our people focus on our mission knowing we have their back for their loved ones too.
• Mental Health and Wellness - We understand that our team productivity is directly linked to our mental and physical health. Hence we have Wellness Wednesdays and we engage partners to provide well-being coaching. And we have our Great FSMK Workout sessions too to keep everyone healthy and fit!
• Learning & Development - We believe learning should never end and we support everyone with self-learning L&D allowances.
• Tech Support - We provide a company laptop for our employees and the best possible support for the right equipment/tools to enable high productivity

Today, Lonza is a global leader in life sciences operating across three continents. While we work in science, there’s no magic formula to how we do it. Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people. In exchange, we let our people own their careers. Their ideas, big and small, genuinely improve the world. And that’s the kind of work we want to be part of.

Did you know that we are the 1st biologics contract manufacturer in Singapore? We offer you exposure to upcoming biotech and established pharmaceutical companies and to the manufacturing technology needed to produce mammalian treatments and cell therapies of tomorrow. Our global manufacturing network is recognized for its reliable, high-quality services, regulatory track record, global footprint, innovative technology platforms and extensive experience – we, in Singapore are proud to be part of this global network.

As a Regulatory Specialist you will be assist the line managers of Lonza Biologics and Lonza Bio Science in all RA support Services and also assist in assessment of deviation and change control activities.

Key Responsibilities:

• Lead and provide regulatory support under the supervision of Line Manager for clinical trial and product license applications in line with major services agreement (MSA) or statement of work (SOW) including but not limited to the preparation of regulatory filings.

• Provide administrative support for all necessary maintenance of certificates, licenses and drug master file(s) (DMF(s))

• Maintain RA owned standard operating procedures (SOP) in line with the good manufacturing practice (GMP)

• Perform regulatory assessment and impact of change control activities.

• Provide regulatory support to project teams.

• Participate in cross functional team to ensure regulatory documentation meets defined timelines and requirements.

• Work in liaison with regulatory colleagues within the Lonza network to support customers clinical trial and product license application to support multi-site products.

• Any other duties as assigned by Line Manager

Key Requirements:

• Degree in Life Sciences in Chemistry / Biology / Biochemistry / Pharmacy or equivalent with 2-5 years of Industry knowledge.

• Knowledge of US, EU and major international regulatory requirements (e.g WHO, ICH) for biologicals

• Good communication and interpersonal skills

• Ability to work with cross functional teams and work under tight timelines.

• Enthusiastic and self-driven

Every day, Lonza’s products and services have a positive impact on millions of people. For us, this is not only a great privilege, but also a great responsibility. How we achieve our business results is just as important as the achievements themselves. At Lonza, we respect and protect our people and our environment. Any success we achieve is no success at all if not achieved ethically.

People come to Lonza for the challenge and creativity of solving complex problems and developing new ideas in life sciences. In return, we offer the satisfaction that comes with improving lives all around the world. The satisfaction that comes with making a meaningful difference.

At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers. We foster an inclusive culture and are looking for diverse, talented people to join Alcon.

The Visualization and Refractive Specialist is responsible to drive the sales, market shares, adoption and growth of Alcon Surgical Visualization and Refractive portfolios within an assigned geographic area and customer accounts to meet or exceed the sales target.

This role will be responsible for (AVS) Argos, Ngenuity, Revalia and Refractive equipment & accessories portfolios.

• Responsible for the sales, market share, adoption and growth of the Visualization and Refractive portfolios
• Responsible for the demonstration of the visualization and refractive products to the customers
• Effective Sales penetration of targeted accounts through supporting the doctors in the Operating Theatre and follow up in the clinics (if necessary)
• Collaborate with CAS to provide clinical and training support to customers
• Establish and develop strong customer rapport to achieve growth and acceptance of Alcon’s surgical products
• Effectively communicate to customers the benefits to patients of the utilization of Alcon’s surgical products in order to drive and facilitate increased sales, market share and adoption
• Gain accounts commitment through effective marketing practices – e.g. holding practice development workshops for doctors/HCP; evaluating and follow up on post marketing effort
• Maintain a high level of product and technical knowledge
• Submit daily activity report utilizing Sales Force and Pitcher with contents
• Participate in trade exhibitions, official functions, congresses, seminars and other marketing events as required