Job Summary:

To drive the people agenda in developing a competitive and fair total compensation and benefits (C&B) framework for the Organisation. To formulate and develop robust HR practices, policies and procedures.

Principal Responsibilities and Duties:

• Formulate C&B strategy and positioning for the Organisation, which includes constant revisions and enhancements to C&B offerings to meet the changing needs of the Organisation to support its growth and in alignment to statutory requirements.
• Roll out new and revised C&B initiatives. Work closely with Cluster/Service Heads, HR Service Partners and other stakeholders to ensure C&B initiatives are accurately operationalised on the ground.
• Lead HR projects on annual HR budget exercise, manpower projection, review of HRIS system, job evaluation and grading, sector salary benchmarking and periodic review of benefits providers like insurance brokers.
• Provide advice and guidance to Cluster/Service Heads, HR Service Partners and other stakeholders on budget and manpower planning, career pathways and performance management to maximize contribution and value add to the organization.
• Lead and drive the annual performance, salary and bonus reviews and processes. Engage and provide guidance to Cluster/Service Heads and HR Service Partners on annual performance management, review and setting of SMART Goals.
• Review and revise current HR practices, policies and processes to stay competitive within the sector.
• Oversee monthly payroll administration including advice to HR Service Partners on on-boarding and off-boarding payments and ad-hoc salary adjustments.
• Fulfill all statutory reporting requirements, including completion of surveys to government bodies and submission of manpower information for government fundings.
• Involve with adhoc HR projects and at times to take on the role of a HR Service Partner
• Perform HR due diligence for external and internal audits.

Essential Skills & Qualification:

• Bachelor’s Degree in Human Resources or related field.
• Minimum 10 years professional compensation and benefits experience with at least 5 years of hands-on experience in payroll.
• Strong in C&B with general knowledge of overall HR functions.
• Well-versed in local employment laws and regulations.
• Be proactive to review and recommend sound policies and procedures.
• Strong knowledge of and experience with reward frameworks, principles and concepts.
• Proficient in Microsoft Office applications. Advanced Excel skills and great PowerPoint presentation skills.
• Familiar with HRIS systems.
• Clear and concise writing skills required to formulate HR policies.

Quality Assurance / Quality Specialist / Quality Engineer

Company Overview

Location: Kranji (near MRT with a 5-minute shuttle bus)

Number of Openings: 9
Duration: 6-month
Salary: up to 8K

Job Responsibilities:

1. Documentation and Quality Oversight:Revise, review, and approve SOPs, MBR/EBR, and QO documents.
   Provide quality guidance and support to the manufacturing team, addressing quality queries and issues.
   
2. GMP and Compliance:Conduct quality oversight activities, including GEMBA and GMP walks.
   Adhere to and enforce cGMP and regulatory requirements, especially for FDA and EU compliance.
   
3. Qualification/Validation Support:Perform IQ/OQ tasks and assist in validation activities including Data Integrity, Analytical Instrument Qualification, Analytical and Microbiology Method Validation, and Critical Reagent Qualification.
   Review and approve related protocols, reports, and ensure alignment with regulatory requirements.
   
4. Project Involvement and Collaboration:Act as the Quality Representative in cross-functional projects.
   Provide validation expertise and maintain Master Validation Plans.
   Collaborate on multi-site initiatives to harmonize Quality Systems across plants.
   
5. Documentation Integrity and Inspection Readiness:Ensure documents are clear, compliant, and defendable during audits.
   Support multisite initiatives to align validation activities across locations.
   
6. Other Responsibilities:Build and maintain partnerships with internal departments.
   Adhere to EHS requirements and Shire’s Code of Conduct.
   

How to Apply: Send your resume to Jocelyn Chan at [email protected] or contact via Telegram @jocelynchan.

Jocelyn Chan | Consultant | Recruit Express Pte Ltd (Healthcare & Lifescience) Company EA Licence Number: 99C4599 Personnel EA License: R1331820

Our client is a global MNC in Chemical Manufacturing Industry. Due to business needs, they are now recruiting a Chemical Procurement Specialist to be part of their Procurement Team. They are located in the West - easily accessible (Transportation Provided)

Duties of Procurement/ Sourcing Specialist:

• Source for both Direct and Indirect Material, as well as Equipment categories.
• Prepare and consolidate monthly savings reports and pipeline data in the procurement portal.
• Develop and implement sourcing strategies and cost-saving projects.
• Collaborate with the Regional Category Team on strategy development.
• Engage suppliers and internal stakeholders to meet project milestones.
• Develop alternative suppliers and coordinate their qualification and approval.
• Assemble contracts to ensure supply security and meet procurement goals.
• Work with the Supply Chain team on inventory control, material quality, and process safety.

Requirements:

• Diploma / Degree in related field
• Min 2 - 3 years of experience in similar industry
• Proficient in SAP / Oracle system is highly preferred

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

Email Address: [email protected]

EA License No: 19C9682

EA Personnel No: R21101676

EA Personnel Name: Ng Zhi Qing Alethea

Role: Application/Tech Delivery Manager

Job Level: > 10 years of relevant experience (L4)

Job Description

Division: Customer management and credit originations

Role: Application/Tech Delivery Manager

Job Level:

☒ L2 – 3 to 5 years

☒ L4 – > 10 years

Responsibilities:

• With a primary role in delivery management, you will be responsible for the project technical delivery and quality assurance of the team’s delivery in conformance to the Bank-defined software delivery methodology and tools. You will partner closely with the group domain team to plan and manage transitioned deliverables.
• Lead and mentor a team of technology Microservice professionals focused on customer onboarding.
• Collaborate with stakeholders to define project goals, objectives, and deliverables as per the roadmap/agreed scope.
• Candidate is required to work very closely with Cross-functional teams and ensure the microservice modules/SDM documents are delivered on time with quality.
• Strong analytical and problem-solving skills with a focus on delivery results.
• Exceptional communication and interpersonal skills, with the ability to work effectively with diverse teams and stakeholders.
• Candidate must be able to apply good working knowledge of project procedures, workflows, and milestones to complete projects assigned.
• Partner with solution and enterprise architects to deliver technical innovations in support of emerging business needs.
• Analyse, develop, enhance, debug, support, maintain, test applications
• Good to have the knowledge in Bank’s SDM Process, esp infrastructure preparedness and coordination with cross division teams.

Requirements:

Education:

• Bachelors’ Degree in Computer Science or related field.
• At least 15 + years’ relevant experience preferably in a Finance Institution.

Essential:

• Past technical and delivery experience, preferably in a retail banking or wholesale or business banking environment.
• Have managed team size between 5 and 10
• Experience in SDLC/ Agile delivery (SCRUM)
• Directly lead and manage a team of technical teams.
• Understand and adhere to bank process such as project governance, change control management etc...
• Ability to manage complex, time-sensitive deployment queues with other teams in the bank.
• Strong organizational and leadership skills.
• Ability to adapt to in an environment where requirements change rapidly.
• You must be the experienced developer, with good experience in system integration/interfacing.
• You will typically be assigned to work on specific projects and is expected to support the Application Delivery.
• Manager (ADM) in all relevant technical matters, end-to-end, within the project.
• Depending on the project, your duties may include coding, scripting, building new systems (where necessary) and interfaces. For new system build-up, you may need to environment support during SIT/UAT.
• You are expected to ensure your work are adequately documented and transferred to the production team post-cutover.
• You will be expected to work with the senior developers and system architect in formulating technical solutions that is fit for purpose for your assigned projects. The solution will need to satisfy all security, regulatory and architectural standards.
• PMP Certified
• Java Certified
• VM Infrastructure awareness
• Good to aware on Bank Technology Delivery Management Process

Key Domain/ Technical Skills:

(Indicate up to 3 areas)

• Red Hat Linux, Shell Script, Java
• OCP
• Oracle
• Maria DB
• Spring boot knowledge
• Knowledge in Jboss, Unix, Linux
• Good to have multi tenancy approach

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

Skillsets: Python / Java / VBA

• Writing scalable, robust, testable, efficient and easily maintainable code
• Translating software requirements into stable, working, high performance software
• Ensure that software packages and programs are well documented and has reasonable test coverage
• Collaborate closely with other internal technical teams/business users in investigating, testing and deployments
• Responsible for handling Release Management, raising Change Request and scheduling for the implementation of fixes and enhancements.
• Root cause analysis, management communication and client relationship management in partnership with Infrastructure Service Support team members.
• Ensures all production changes are made in accordance with life-cycle methodology and risk guidelines
• Application Support, Deployment of Release, patches & fixes on Platform
• Analyze application performance, perform tuning and ensure high availability & stability of platform.

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

Candidate needs to have SQL and prefer candidates with consumer banking product knowledge.

This role offers a challenging and rewarding opportunity to make a significant contribution to the bank's risk management function.

If you are a highly motivated individual with a strong analytical skillets and a passion for data, we encourage you to apply.

Job Description

Risk Data Business Analyst

We are seeking a skilled and experienced Risk Data Business Analyst to join our team.

This crucial role will support the enhancement, implementation, and ongoing support of risk data-related projects.

You will be responsible for bridging the gap between business needs and technology solutions, ensuring the effective delivery of high-quality risk data.

Responsibilities:

• Translate complex risk data requirements into detailed specifications for our technology teams.

• Design and execute User Acceptance Testing (UAT), including test strategy developmentand scenario creation. Independently resolve UAT issues and provide support to end-users.

• Investigate and resolve production-related queries and issues.

• Manage project timelines effectively, ensuring adherence to deadlines.

• Collaborate with cross-functional teams across the bank, including technology, upstream and downstream system teams, and project stakeholders.

Qualifications:

• Minimum 3 years' experience in a similar role, preferably within the banking and financial services industry.

• Proven experience in large-volume data testing and a strong understanding of data marts/data warehouses.

• Proficiency in SQL is mandatory. Experience with Python and Big Data systems is a significant advantage.

• Familiarity with Agile product development methodologies.

• Experience with Consumer Credit Risk and banking products is highly desirable.

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

Due to nature of client demographics (branch located within heartland areas)

we require Chinese speaking candidates.

JOB DESCRIPTION

• Attend to walk-in customers

• Handle over-the-counter transactions in an efficient and accurate manner (including cash deposits and withdrawals)

• Assist in customers' enquiries and ensure Bank’s service delivery standards are met in achieving total customer satisfaction

• Prospect and introduce customers to the Bank's products and services

• Educate and migrate customers towards our digital platform

• Drive service excellence in the areas of customer satisfaction - customer wait time, problem resolution and customer feedback /escalation/complaint

- Ability to understand issues and appropriately escalate to Management in a timely fashion

- Ensure compliance with all regulatory requirements

- Contributes to self and team effort by accomplishing related results

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

System Analyst (SA) - Cards Issuing SA is responsible for the requirement analysis, effort estimation, application solution design for Cards Core Issuing application processes and related online and batch interfaces.

SA documents requirements/solution traceability, functional design and works closely with functional BA, product/project managers, architects, application developers, and end-users in the development and enhancement of applications.

SA also reviews detailed technical design, codes and test strategies, test results and is also responsible for defect triaging.

1st Headcount: Cards Tech System Analyst

The main scope of Cards Tech System analyst for credit card business launch/migration project are as follow:

• Should have experience in the Fraud application (e.g. Falcon, SAS etc) implementation for a card platform.
• Should have hands on experience in Mainframe and Cards processing platform (Cardlink, VisionPlus etc)
• Analyze business requirements and provide functional solution to business requirements
• Work with business, fellow SAs, FBA, architect, project team, testers and operations users as well as application development team for functional design/solutions
• guide testers/users in cards parameter setup for the new business (new org, product, pricing, etc)
• guide testers/users in the end-to-end reconciliation process
• prepare functional solution document
• support system integration, user acceptance, regression/performance testing - work closely with TCOE and business users to ensure coverage of critical and important functions
• post-implementation support
• identify and raise/escalate risks to the project/processes

Requirements:

Education:

• Bachelors’ Degree in Computer Science or related field.

Experience:

• Practical Experience in Fraud system
• Should have experience in the Fraud application (e.g. Falcon, SAS etc) implementation for a card platform.
• Should have hands on experience in Mainframe and Cards processing platform (Cardlink, VisionPlus etc)

Key Domain/ Technical Skills:

• Mainframe – online and batch processing
• Credit Card domain knowledge

=======================================================================

2nd Headcount

Job Requisition: Cards System Analyst

Job Description

System Analyst (SA) - Cards Issuing SA is responsible for the requirement analysis, effort estimation, application solution design for Cards Core Issuing application processes and related online and batch interfaces.

SA documents requirements/solution traceability, functional design and works closely with functional BA, product/project managers, architects, application developers, and end-users in the development and enhancement of applications.

SA also reviews detailed technical design, codes and test strategies, test results and is also responsible for defect triaging.

The main scope of Cards Tech System analyst for credit card business launch/migration project are as follow:

• Should have experience in the Credit Card Core Applications Issuing Business and has solid experience on common credit card interfaces.
• Should have hands on experience in Mainframe and Cards processing platform (Cardlink, VisionPlus etc)
• Should have experience as Application development lead
• Analyze business requirements and provide functional solution to business requirements
• Work with business, fellow SAs, FBA, architect, project team, testers and operations users as well as application development team for functional design/solutions
• guide testers/users in cards parameter setup for the new business (new org, product, pricing, etc)
• guide testers/users in the end-to-end reconciliation process
• prepare functional solution document
• support system integration, user acceptance, regression/performance testing - work closely with TCOE and business users to ensure coverage of critical and important functions
• post-implementation support
• identify and raise/escalate risks to the project/processes

Requirements:

Education:

• Bachelors’ Degree in Computer Science or related field.

Experience:

• Should have experience in the Credit Card Core Applications Issuing Business and has solid experience on common credit card interfaces.
• Should have hands on experience in Mainframe and Cards processing platform (Cardlink, VisionPlus etc)
• Should have experience as Cards Issuing Application development lead

Key Domain/ Technical Skills:

(Indicate up to 3 areas)

• Mainframe – online and batch processing
• Credit Card domain knowledge

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

The Cards and Bank Payment App Usage & Partnerships associate will be responsible for bringing onboard and managing partners for key merchant categories to create positive customer journeys to drive customer usage and engagement.

· He/she is also expected to work closely with internal and external stakeholders to deliver on the proposition to make Bank’s Cards and Bank Payment App the

preferred payment methods and to deliver superior value to our customers.

· Manage both existing partners and develop new business opportunities in key merchant categories, projects & initiatives.

· Support team lead in the assessment, development of proposals/presentations and negotiations for existing and new partners to create and nurture business opportunities and partnerships.

· Proven ability to build strong relationship across stakeholder groups with the ability to effectively influence and communicate across various business lines and units and at senior levels within the organization

· Track performance, report metrics and leverage data and learnings for decision-making and identify opportunities to drive incremental growth

· An entrepreneurial drive, with the ability to deconstruct and solve problems, to investigate drivers and figure out why things happen

· Work with Line Manager to develop long-term strategic initiatives

Requirements

· Degree Holder

· Minimum of 3 years of experience

· Product and Usage Management in payments or mobile payments preferred

· Experience in payments with both consumer and merchant preferred

· Strong communication and presentation skills with ability to manage and influence internal stakeholders and external partners

· Customer centric, able to understand and anticipate what customers need

· Team player with good interpersonal skills to work effectively and collaborate widely with cross-functional teams

Role: System Analyst

Job Level:

☒ L3 – 6 to 9 years

Responsibilities:

• Support pre ITC activities
• Analyse, develop, enhance, debug, support, maintain, test applications
• The primary work comprises of requirement analysis, mapping design, technical specification, programming, code review, job scheduling, perform unit test and SIT, support UAT, deploy to production, post implementation support, and technical documentation.

Requirements:

Education:

• Bachelors’ Degree in Computer Science or related field.
• At least 6 years’ relevant experience preferably in a Finance Institution.

Essential:

• Commitment.
• Minimum 6 years of working experience in application testing, development and delivery.
• Ability to work in a fast-paced, team-oriented environment.
• A strong & assertive communicator in speaking & writing. Analytical mindset and good problem solving skills.
• Delivery experience on medium to large scale projects.
• Ability to understand and articulate process flows and functions.
• Strong communication and coordination skills across internal and external stakeholders and vendors.

Key Domain/ Technical Skills:

• SQL
• Red Hat Linux, Shell Script, Java
• Nice to have previous working experience with AML/Actimize

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

Responsibilities:

1. Collaborate with stakeholders to gather and analyze business and system requirements. Translate these into detailed test plans, ensuring all functionality aligns with business needs and project goals.

2. Test case development and execution: Develop and document clear and well-targeted test cases to be used by yourself, other QA testers based on Business Requirements, current System functionality and Functional Specification/ Narratives.

3. Defines complete level of test scenarios and variations in data to adequately perform end to end testing.

4. Process Improvement – Analyze business processes and workflows to identify areas for improvement. Continuously refine QA processes, incorporating best practices for efficiency and effectiveness.

5. Thoroughly test multiple functionalities and document the results by capturing end to end testing steps during execution.

6. Submits defects and issues to development for correction, and retests once errors have been corrected following established procedures.

7. Tracks defects and causal analysis to closure.

8. Ensures that testing is completed on schedule.

9. Closely collaborate with development team and business users throughout the entire project.

10. Use analytical and problem-solving skills to recognize and reduce redundancies in testing efforts, minimize complexity, and create efficiency without compromising effectiveness.

11. Effectiveness to work both independently and within a team environment. with tight deadlines and changing priorities

12. UAT support and coordination: Support user acceptance testing by coordinating with end users, gathering feedback.

13. Working with vendors and product owners and End Users within organization.

14. Support Test Manager to oversee respective testing activities

Preferred Qualifications:

1. Candidate should possess at least a Diploma or Bachelor's Degree or equivalent.

2. At least 2-3 years of experience in the field of software Quality Assurance, preferably in Banking domain.

3. 1- years of experience in Business Analyst role or demonstrated capability to performance BA functions.

4. Experience working in Agile/Scrum environment.

5. Certification in Quality Assurance (ISTQB, CSTE) or Business Analysis (CBAP, CCBA) are a plus.

6. Proficient with Microsoft Office applications, especially MS Excel.

7. Experience in using JIRA tool, SQL, API,

8. Pro-active, independent, resourceful and able to work in a team

9. Advanced knowledge of test methodologies and approaches

Support $SGD/FCY Fixed Deposit:

1. Job scope:

1.1 Customer: Treasury & Market/Wealth/Treasures/Mass Market/IBG on the Foreign Currency/S$Fixed Deposit/SRS FD (for both SGD & FCY),

1.2 Others: Archival of documents as part of the BAU activities.

2. Duties:

2.1 Processing of related transaction to ensure correctness and completeness in their bookings in Maker function.

3. Key Accountability

3.1 Good working attitudes (Accuracy, Efficiency and Effectiveness)

3.2 A good team player

3.3 Customer oriented – Able to communicate/handle internal customers on the day-to-day BAU process

4. Required experience:

4.1 Working experience in a banking environment (preferred but not a must)

4.2 Basic knowledge of excel, word document

4.3 Able to work in a fast pace environment, multi-tasking and able to take stress

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

Key Accountabilities

1. Provide end-to-end (holding the trade from inception to expiry) processing support to Global Financial Markets on Structured Derivative products across Singapore, Australia, China, Korea, Indonesia, Vietnam, Taiwan and Hong Kong

2. Ensure accurate validation and timely settlement is being performed on all relevant trades

3. Participate in critical initiatives, process improvements and projects to enhance processes and productivity, and take accountability to ensure successful implementation thereafter

4. Perform data analysis and problem solving at SME level

5. Proactively seek for opportunities to data discovery and insight

Job Duties, among others are:

1. Perform validation of all Structured Derivative products against source documents in Murex or Front Arena systems

2. Authorise payments and receipts for above mentioned GFM products

3. Perform Fixing procedures in Murex and Front Arena systems

4. Liaising of settlement or fixing with respective counterparties and local GFM Ops

5. Ensures all reconciliation breaks or exceptions are investigated and resolved within stipulated turnaround time

6. Ensure all inquiries (email or SWIFT) related to pre and post-trade are effectively managed

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

- Assist Front Office with doing a 1st level check on KYC profiles to ensure completeness and accuracy before approval

- Perform name screening to check clients for adverse news

- Sourcing relevant documentation, news articles, and internet searches to corroborate the clients' declarations

- Supporting the team in expediting Review and Onboarding by neatly follow up with RM/ product teams and Clients

- Support in data and reporting

Key Responsibilities:

· To support the team in conducting CDD for New-to-Bank prospect onboarding and existing customers reviews

· To perform KYC Screening, review past transactions, conduct enhanced due diligence and assess the AML/CFT/sanctions risk of prospects and existing customers

· Provide advisory support to the Business Units with regard to CDD documentation issues and requirements

· To be proactive in identifying opportunities for operational efficiency and AML effectiveness

· Participate and contribute in process improvements to drive greater efficiencies

· Support team lead in tracking outstanding cases and ensuring timely and appropriate follow-up action

Requirements

· Bachelor's degree with at least a few years of relevant working experience, preferably with experience in both onboarding and review of corporate / financial institution customers in the banking industry.

· Good verbal and written communications skills.

· Open-minded and able to prioritize and multi-task in a dynamic environment

· Can-do attitude with strong customer/user-centric mindset

· Analytical and problem-solving skills

· Ability to work independently and as a team

· Strong interpersonal skills and proactively delivering solutions

· Strong attention to detail

· Strong knowledge of MAS 626 on CDD requirements

· Familiar with screening tools (e.g. Dow Jones Factiva, World Check)

· ICA or ACAMS professional certification is a plus

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

Role: PMO/Project Admin

Job Level:

☒ L2 – 3 to 5 years

Responsibilities:

• Manage end-to-end asset inventory from forecasting, procurement, allocation and reclamation.
• Responsible for continuous review and improvement of the on and off-boarding process for greater effectiveness and efficiency.
• Accountable and responsible for administrative tasks related to on-boarding and off-boarding such as,
• Joiner documentation and tracking of Asset allocation and tracking
• Leaver documentation and tracking
• Monitoring of issuance and revocation of access pass, laptops, LAN IDs and application access
• Generate periodic and ad-hoc reports related to the on and off-boarding process
• Liaise with hiring managers and other PMOs for logistics related the on and off-boarding process
• Responsible for fixed asset tracking tasks such as change in asset ownership, cost centre and fixed asset inventory stock take.
• Collaborate with the Strategic Sourcing and Procurement team to raise purchase requests for business cards, stationary, aircon and other property related issues.
• Manage and support floor logistics such as office equipment, stationary, documentation destruction, sorting of mail, courier services and approvals for division head.

Requirements:

Education:

• Bachelor’s degree in IT or related field
• At least 3 years’ relevant experience preferably in an IT industry or IT PMO role

Essential:

• Have knowledge and experience in IT department or Projects related roles to understand IT Projects process.
• Structured admin work tracking and management as resource will typically be assigned to work on specific projects and is expected to support the Application delivery documentations and department Procurement/ Contracts documents.
• You are expected to ensure your work are adequately documented and tracked.
• You will be expected to work with the departments heads and other teams to manage project management admin items within required for the IT Departments

Key Domain/ Technical Skills:

IT PMO or IT related experience

• Microsoft software knowledge – Excel, PowerPoint and Word
• Project management and Procurement process knowledge

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

Job Description:

•  Configure, develop and maintain vulnerability tools and platform
•  Configure and test network security appliances (eg. Firewall, Link Encryptors)
•  Perform backup and upgrade of network appliance configuration and firmware
•  Develop network security diagram
•  Troubleshoot and debug issues that arise
•  Develop and maintain technical and configuration documentation
•  Perform standby duties as required

Education / Experience:

o Degree in IT / Computer Science / Engineering, or equivalent

o At least 2- 5 years of experience in IT implementation and maintenance support

Skill sets:

 Technically inclined and hands on

 Keen to pick up new technology and skillsets

 Experience in Vulnerability Assessment tools (eg. Nesses, NVM)

 Detailed configuring one or more brands of network security equipment

 Good team player who can also carry out assignments independently

 CCNA, CCNP preferred

Responsibilities:

· Deliver a 1st class Production Support service to Bank’s Channel’s stakeholders

· Responsible for availability, incident, problem and capacity management for the applications in scope

· Response and resolve incidents, problem and user queries through proper analysis

· Manage communication for Incidents (SLA breaches, Application Major Incidents, Logistics issue) and responsible for communications within team, manager and

department

· Drive technical remediation in line with agreed non-functional requirements

· Evidence continual service improvement of processes and tasks (via automation)

· Ensures essential process / procedures are followed and contribute to defining standards.

· Coach and be receptive to coaching to uplift the team’s and your individual knowledge

· Communicate complex technical issues to business users in a language they understand

· Contribute in effective knowledge management best practices within team and organization

· Work closely with 1st & 3rd level support and development teams to the incidents, problem and users queries are resolved within SLA

Requirements:

Education:

· Bachelors’ Degree in Computer Science or related field.

· At least 6 years’ relevant experience preferably in a Finance Institution.

Essential:

· 5 + years of experience working in Banking IT industry support.

· Experience in Microsoft Dynamics CRM and Siebel CRM applications.

· Strong team player. Flexible and being able to manage time effectively.

· Able to work with sense of urgency under multiple deadlines and successfully organize and complete tasks with minimal supervision.

· Experience in L2 / L3 support in a Production Support group in a high availability / mission critical environment.

· Strong understanding of ITIL methodology

Key Domain/ Technical Skills:

· 5+ years of experience with Distributed Technologies – Microsoft Dynamics CRM, MS SQL Server, Unix, MQ, Oracle.

· Strong working experience in Microsoft Dynamics CRM application production support

· Strong understanding of Microsoft Dynamics CRM application architecture

· Excellent troubleshooting skills in Control-m batch issues, SSIS packages

· Strong automation skills (Unix Shell scripting / windows batch scripting or any other scripting language)

· Hands-On experience in writing / debugging scripts, code, and database queries

· Software Engineering & Change Management

· Solid understanding and execution of DR & BCP

· Good experience in Middleware MQ / BMC / Control-M/Remedy incident Management tools

· Competent in Microsoft Excel, PowerPoint and Word document

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

Role: Developer

Job Level:

☒ L2 – 3 to 5 years

Responsibilities:

• Work in team of developers to develop COBOL (or CICS-COBOL) programs according to functional & technical specifications
• Write program specifications and documentation / flowcharts
• Perform unit and system integration testing
• Support user acceptance testing
• Manage and work with Technical team to implement solution that meet Business Requirements and are in alignment with organization's business objectives.
• Troubleshoot, debug and provide production system support
• Coordinate with internal teams and vendors to resolve application and system issues
• Recommend and execute improvements
• Partner with users to understand Business needs by reviewing the Requirements specifications analyze impact to the application.
• Execute tasks related to project / change request / maintenance request.

Requirements:

Technical Skills & Experience

• Degree in Computer Science or equivalent
• 3 + years of mainframe development, specifically in the areas of banking systems and cards
• Technically competent in COBOL, CICS and EZT programming
• Good working experience with credit card system
• Experience on Cardlink system will be advantageous
• Good working knowledge skills with Microsoft Office Products and Microsoft Visio.
• Good understanding of the system development life cycle
• Ability to multi-task and perform well under pressure
• Excellent communication skills
• Resourcefulness and troubleshooting aptitude
• Attention to detail

Education

• Degree in Computer Science or related discipline

Key Domain/ Technical Skills:

· Mainframe

· COBOL

· CICS-COBOL

· Credit Card Knowledge preferably Cardlink

Job Description:

ACA Pacific is currently seeking a Channel Account Manager to join our dynamic team in the fast-paced IT industry.

As a Channel Account Manager, you will play a vital role in establishing and nurturing strong relationships with our channel partners to drive sales, increase market share, and achieve business objectives. Your focus will be on managing and expanding our channel network to maximize revenue and create mutually beneficial partnerships.

In this role, you will receive a basic salary along with a commission scheme that rewards performance.

Responsibilities:

1. Channel Partner Management:

• Develop and maintain strategic relationships with existing channel partners, such as value-added resellers (VARs), system integrators, and distributors.
• Collaborate with partners to align business goals, establish joint business plans, and drive mutual growth.
• Provide regular training, enablement, and support to partners to enhance their product knowledge and capabilities.

2. Sales and Revenue Generation:

• Work closely with channel partners to identify sales opportunities, develop sales pipelines, and close deals.
• Collaborate with internal sales teams to ensure effective lead management and seamless handover of opportunities.

3. Channel Development and Expansion:

• Identify and recruit new channel partners to expand market reach and coverage.
• Conduct thorough evaluations to assess potential partners, considering their expertise, market presence, and alignment with company values.
• Provide ongoing support and resources to enable partners to effectively promote and sell the company's IT products and solutions.

4. Collaboration and Communication:

• Foster strong cross-functional relationships with internal teams, including sales, marketing, product management, and support.
• Collaborate with marketing teams to develop channel-specific marketing campaigns, collateral, and promotional materials.
• Communicate regularly with channel partners to provide updates, share information, and promptly address any concerns or issues.
• Represent the company at industry events, trade shows, and conferences to enhance brand visibility and strengthen partner relationships.

Requirements:

• Experience in a Sales Role or similar role within the IT industry is advantageous.
• Demonstrated track record of achieving sales targets and driving revenue growth through channel partnerships.
• Strong understanding of channel management strategies, partner ecosystems, and indirect sales models in the IT industry.
• Excellent communication and interpersonal skills, with the ability to build rapport and influence at all levels.
• Solid negotiation and problem-solving abilities to address partner challenges and resolve conflicts.
• Analytical mindset with the ability to interpret market data, identify trends, and make data-driven decisions.
• Proactive and results-oriented, with a strong sense of ownership and accountability.
• Familiarity with IT products, solutions, and industry trends.
• Willingness to travel as needed to meet with partners, attend industry events, and visit customers.

Join our innovative team at ACA Pacific and be part of the IT industry's transformation. Apply now and contribute to our success as a Channel Account Manager.

Responsibilities:

1. Assist Product Owner to lead the Agile team and deliver the product road map required to support the business growth.

2. Acquire in-depth understanding of business processes to articulate use-cases/user-stories for identified features/capabilities for the platforms

3. Work in agile framework and be accountable for delivery of product build road map by ensuring that platform road maps prioritized against business are published regularly

4. Engage key stakeholders periodically to refine business requirements and work towards maximising the product value based on the feedback

5. Collaborate with squad members to deliver wireframes, user journeys, and product backlog, and other artefacts as needed to support technical design and development

6. Be responsible for modification and enhancements of existing products to address emerging business/market, user or regulatory needs

7. Conduct market research on assigned industries/sectors and identifying key players in the sectors

8. Perform other project administrative tasks such as handling of presentation decks for senior management, assisting in organising inception workshops, regional stakeholder managements (PSC) etc

9. Coordinate with various key stakeholders to prepare UAT Test cases and review of test results based on targeted deliverables. Liaise with vendors or other departments to ensure testing is complete and results are documented and filed.

10. Develop test scenarios and perform system testing based on test plans.

11. UAT support and coordination: Support user acceptance testing by coordinating with end users, gathering feedback.

12. Reporting to Delivery Lead

Key requirements:

1. Candidate should possess at least bachelor’s degree in business management, IT, Science, Mathematics, Engineering or Digital Innovation.

2. At least 2-3 years of experiences, preferably in Banking domain.

3. Resourceful and possess strong analytical skills

4. Proficient with Microsoft Office applications

5. Experience in using JIRA and Confluence, SQL.

Familiarity with Agile project delivery methodologies will be considered favourably

6. Pro-active and independent with a team player mentality

7. Eager to take on challenges, driven and motivated to grow

8. Strong communication, negotiation and stakeholder management skills to ensure the product roadmap and features are well presented and buy-in obtained from stakeholders.

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

Role: Application/Tech Delivery Manager

Job Level: > 10 years of relevant experience (L4)

Job description

Responsibilities:

The Application Development Manager is responsible for leading a team of analyst and developers, managing the system development, implementation and support of Cards related applications on the mainframe platform with overall accountability.

· Responsible for end-to-end software development and support. This includes pre-project initiation, impact analysis, functional specifications to development, implementation, testing and support.

· Responsible for the understanding and contributing to the technical solution from design through to code level.

· Partner with business stakeholders to understand business requirements and provide consultation on solution and technology.

· Manage or lead a team of Analyst and developers to implement solution that meet business requirements and are in alignment with organization's business objectives.

· Manage the application setup and deployment components.

· Manage development issues and escalations.

· Work with vendor to ensure product deliveries are timely and good quality.

· Manage budget coming from different projects.

· Hands on manager to guide team on functional and technical issues. Have the capability to develop COBOL (or CICS-COBOL) programs according to functional & technical specifications.

· Write program specifications and documentation / flowcharts

· Perform unit and system integration testing

· Support user acceptance testing

· Ensure project documentation is done up in accordance to bank standards

· Upkeep of system to ensure compliant of payment associations’ mandates

Requirements:

Technical Skills & Experience

• At least 12 years of experience in application development and maintenance with full software development life cycle experience
• Hands-on experience on cards application domain on a mainframe platform.
• Significant domain knowledge in Cards and Payments.
• Strong delivery and project management experience in implementing large scale, highly available applications for the financial services/banking sector
• Good interpersonal and communication skills
• Proven results-oriented person with a focus on delivery
• Highly effective communicating with technical stakeholders, proficient communicating with non-technical stakeholders
• Good problem solving, analytical, synthesis, system thinking and solutioning skills
• Experience in leading Cards Compliance delivery

Competencies

• Fast Learner, enjoy analytical work with attention to details and proactive in providing solutions
• Works on short terms strategies, organizes and plans to achieve balanced outcomes through sound judgement and analysis of situations
• Focus on collective/ team work by utilizing diverse talents and personalities in a constructive manner
• Manages day to day risk and delivers quality work in an effective / optimal manner
• Able to identify the team and individual’s strengths and development areas and steer / enable their growth and development in the right direction

Education

• Degree in Computer Science or related discipline

Key Domain/ Technical Skills:

· Mainframe

· COBOL

· CICS-COBOL

· Credit Card Knowledge preferably Cardlink

· Managing Skills

There are 3 different headcounts. ($2800 - $3500)

1) Anti Scam Compliance Analyst

• Assist the Anti Scam Team in reviewing escalated scam cases and updating the necessary information into our fraud surveillance systems for reporting and analysis.

• Assist the Anti Scam Team in identifying hotspots and trends whilst maintaining the data.

• Supporting the main ops team in reviewing fraud alerts and engaging potential victims in view of preventing them from being scammed.

• Following up on reported/intercepted cases and liaising with LEA and other Banks on recoveries.

2) Anti - Scam Operations Officer (Shift work including weekends)

• Assist Anti-Scam Command Ops team to comply with Production Orders from the Singapore Police Force

• Documentation and registration of Production Orders onto internal bank system

• Support Anti-Scam Command Ops team in general and administrative workload

• Able to work shift hours and both weekends

3) PES (Pre-Employment Screening) Team Compliance Analyst

• Assist PES Team in processing the in-house Pre-employment screening system as well as managing Production Orders received from LEA including but not limited to coordination with stakeholders to obtain requested information

• Perform name screening to check candidates/vendors for adverse news

• Provide support for intelligence-related tasks, including Tagging negative status updates in FCIS and CMCP systems, Daily BAU tagging of suspicious transaction reports (STRs).

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

• Provide technical support for incoming queries and issues related to desktop support, mobile device management, video conferencing.
• Install and configure new IT equipment, perform PC Refresh, deploy new hire installs of equipment, PC moves, retirement and pickup of devices set for retirement.
• Wipe drives with proper chain of custody and inventory management.
• Resolve incidents and upgrade different types of software and hardware.
• Installation of new hardware for customers, such as new monitors, docking stations, or keyboards devices.
• Accurately record, update and document requests using the IT service desk system.
• Resolving service delivery and client issues in a timely professional manner.
• Determine the best solution based on the issue and details provided by customers.
• Identifying and escalating business and technical challenges as appropriate

Job Requirements:

• Diploma / Nitec in IT, Computer Engineering, Electrical, Electronic or relevant
• 1 to 2 years of relevant experience
• Mandarin speaking - to work with chinese associates
• 5 days work (Monday to Friday / 9am to 6pm)
• Work location at Harbourfront, Keppel Bay Tower
• Salary $2600 - $3000
• Start work immediately or within short notice

Interested applicants please send in your MS Word resume. Shortlisted candidates will be contacted very soon. Thank you.

You will be responsible for developing, implementing and maintaining IT applications systems as well as software development. You will understand Agile principles, DevSecOps, Microservices and Cloud-based technologies and you will lead projects to identify and explore suitable technologies and solutions, as well as designing IT application architectures to meet organizational needs.


Requirements:
• Tertiary Qualification in IT, Computer Applications, Computer Science, Engineering or related discipline
• Attention to detail with strong analytical, conceptualisation and problem solving skills
• Ability to work collaboratively in a cross-functional team. Customer oriented with the ability to understand business needs.
• Candidates with more experience might be considered for more senior roles
• Good knowledge of applications/system architecture/ developments and implementation
• Strong communication and presentation skills with the ability to influence different stakeholders

Responsibilities:

• Manage VMware and Vcenter environments
• Configure and manage Meraki switches/access points and Fortigate firewalls
• Maintain Windows servers and work with MS-SQL and IIS servers to support vendor development projects and generate queries for reports
• Maintain Windows workstations and laptops
• Oversee backup and recovery processes, and implement disaster recovery plans
• Collaborate with HQ to ensure compliance with IT standards, including updating ISO documentation as needed

Requirements:

• Must have at least a Diploma or Degree in Computer Science, Information Technology, or a related field
• 2 years of experience in IT infrastructure management
• Proficient in managing Windows servers and workstations
• Experience with VMware and Vcenter
• Familiarity with Meraki and Fortigate products
• Skilled in SQL and IIS server management
• Experience in installing and configuring Office 365

To apply, please visit www.gmprecruit.com and search for Job Reference: 24920

To learn more about this opportunity, please contact Yingying at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lai Yingying | Registration No: R1110239