Responsibilities:

• Supervise a group of Junior Fire Officers in the areas of fire vehicle operation, life preservation and minimization of property loss at an aircraft incident/accident site
• Operate sophisticated firefighting and rescue equipment and vehicles
• Plan and maintain the operational effectiveness of the unit under his/her charge
• Ensure appropriate operational standards, procedures and operating practices are established and maintained
• Organize and implement fire safety awareness and emergency preparedness programmes
• Maintain operational readiness and effectiveness by passing the Airport Firefighter Fitness Test (AFFT) annually

Requirements:

• Diploma from a local Polytechnic
• Strong inclination for rescue work
• Physically and medically fit with good eyesight in order to lead team of emergency officers to respond and mitigate emergencies at the aerodrome (you will be required to undergo a physical fitness assessment if shortlisted)
• Self-disciplined and composed under pressure
• Leadership qualities as well as good communication and writing skills
• Candidates with Class 3 driving license would be preferred
• Willing to perform shift duties
• No experience required

We are looking for a Senior Performance Marketing Specialist who will take personal responsibility for the success of new and existing clients’ PPC campaigns and make them his or her own. In this position, the Performance Marketing Specialist will be responsible for all tasks related to client’s PPC campaigns including keyword research, conversions rates, bidding strategy, landing page optimization, call to action, ad copy and campaign management.

The Performance Marketing Specialist is required to participate in all aspects of the client’s paid search campaigns, including initial planning, implementation, monitoring, optimization, analysis and reporting. The Performance Marketing Specialist is also responsible for day to day progress of clients’ PPC campaigns and ensuring timely completion and success of related tasks.

Rewards:

• High basic salary
• Medical and insurance coverage
• Yearly pay increment
• Additional 2 days of annual leave every year
• Able to attend internal and external courses
• Manage some of Singapore’s biggest brand campaigns
• Work alongside with an award winning team (Winner of Search Marketing Agency Of The Year 2022 & Lead Generation Agency Of The Year 2022)
• A super fun and dynamic company culture
• Work from home / Report to office 2 days per week

Responsibilities:

• Keyword research, creating of ad copy, conversions rates, bidding, call to action and campaign management
• Assist with timely planning and execution of PPC campaign
• Analyze keyword costs, split testing, landing pages, cost per conversion and inform management of client opportunities, potential risks, and other key issues
• Data analysis and tracking via Google Tag Manager and Analytics
• Generate monthly reports with data-driven recommendations
• Properly link Ads with Webmaster Tools and Google Analytics
• Clear communication on PPC best practices to team members and guide them on how to apply to our client campaigns
• Proactively contribute to account strategy and provide recommendations to meet clients’ goals
• Responding to clients’ emails and call
• Maintain knowledge of industry news including best practices

Requirements:

• STRICTLY Singaporean or PR holder only
• Minimum 2-year Google Ads experience OR 1-year experience in a digital marketing agency environment
• Must hold the relevant Google Ads certifications
• Fluent in written and spoken English
• Great with client management
• Possesses self-initiative, hardworking and responsible
• Resourceful, cheerful disposition with a positive working attitude

Why Us:

Voted by Adidas, CapitaLand, Grab, Lazada, Alibaba, L’Oréal, Hilton, Zalora and UOB, we are the winner of Search Marketing Agency of the year 2022. We are also the winner of Lead Generation Agency of the year 2022.

With an ongoing expansion plan, we want to gather the best talents in Singapore and bring Impossible Marketing globally. This means that you get to manage some of the biggest brand campaigns in Singapore and Asia.

In addition, we are probably the only Digital Marketing Agency in Singapore who takes CSR seriously. We launched “Project KATE” back in 2015 and have since supported multiple charity organisations and the less fortunate for free.

More info: https://www.impossible.sg/

QA Engineer (Manual Testing) | Entry Level

Working Location: Central (Hybrid Working Arrangement)

Salary Package: Up to $4,000 + AWS + Variable Bonus

We are looking for a Quality Assurance (QA) engineer, who will be will be responsible for conducting

tests before product launches to ensure software runs smoothly and meets client needs. The QA

engineer responsibilities include designing and implementing tests, debugging and defining corrective

actions. You will also review system requirements and track quality assurance metrics (e.g. defect

densities and open defect counts.) The QA engineer role plays an important part in our company’s

product development process.

Responsibilities

• Review requirements, specifications and technical design documents to provide timely and meaningful feedback
• Create detailed, comprehensive and well-structured test plans and test cases
• Estimate, prioritize, plan and coordinate testing activities
• Identify, record, document thoroughly and track bugs
• Perform thorough regression testing when bugs are resolved
• Monitor debugging process results
• Track quality assurance metrics, like defect densities and open defect counts
• Stay up-to-date with new testing tools and test strategies
• Coordinate with development team/project management team for smooth SIT/UAT

Requirements

• Tertiary degree in Computer Science, Engineering or a related subject
• Proven work experience in software quality assurance
• Strong knowledge of software QA methodologies, tools and processes
• Experience in writing clear, concise and comprehensive test plans and test cases
• Experience working in an Agile/Scrum development process
• Hands-on experience with both white box and black box testing is a plus
• Experience with performance and/or security testing is a plus
• Self - starter and can work independently

If you are excited with this opportunity and enjoy making things happen, do apply now!

OR

Email your updated resume to: spat(at)scientecpersonnel.com by quoting "J43319" in your email subject for faster processing. All job applications will be processed with strict confidence and only shortlisted candidates will be contacted.

Aloysius Tan Sheng Rong - R22110441

ScienTec Consulting Pte Ltd - 11C5781

Responsibilities

- Embrace safety and environmental preservation as fundamental principles.

- Establish and maintain documentation for vessel installations, modifications, upgrades, and ongoing maintenance.

- Collaborate with the IT support team, applications group, and team leader to formulate system configurations in line with requirements, ensuring comprehensive technical consistency in IT solutions.

- Take charge of overseeing the migration or enhancements of existing applications/systems, effectively providing implementation and operational support to projects, with a goal of meeting or exceeding SLA benchmarks.

- Evaluate system architecture, perform testing, identify root causes, analyze solutions, and offer recommendations as needed.

- Resolve issues, implement corrective and preventive measures, and educate the IT support team on multi-tiered application architectures employing various technologies aboard the vessel.

- Engage in maintenance and support activities, including diagnosing problems, responding to incidents, and applying patches in a timely manner.

- Possess extensive expertise in middleware standards and optimal practices for building a robust and resilient environment.

- Maintain, monitor, and support the IT support team in matters related to cybersecurity, best security practices, and backup solutions.

- Oversee and manage IT hardware procurement requests, with responsibility for vessel handover and takeover procedures.

- Provide off-hours and weekend support as an essential member of the on-call support team.

- Fulfill and meet monthly Key Performance Indicators (KPIs) for vessel ticketing, communication tasks, and ongoing projects.

Requirements

- Hold a Bachelor's degree in Computer Science, IT, or an equivalent field.

- Demonstrate a minimum of five years of experience in deploying IT systems.

- Possess expertise in Microsoft Operating Systems and Applications (including Office 365, MS Windows Server, Windows 10, Active Directory), Antivirus software, network switches, UPS, firewalls, storage/backup, and replication systems (Certifications are advantageous).

- Excel in Hyper-V and Remote Desktop Environments, particularly involving thin clients.

- Understand IT infrastructure, cloud services, and communication systems, along with proficiency in data cabling, communication, and Wi-Fi infrastructure.

- Exhibit proactiveness, dynamism, and a strong sense of responsibility with a focus on customer satisfaction and multitasking abilities.

- Capable of prioritizing tasks and consistently meeting deadlines.

- Adapt effectively to diverse working environments.

- Possess strong communication skills, encompassing verbal, non-verbal, and written communication, with the capacity to interact with team members at all organizational levels.

Why Join Us?

• Global Top 50 Electronics Components Distributor
• Certified Great Place to Work
• Central Location (River Valley)
• Attractive remuneration and commission package
• Career prospect
• Medical benefits, birthday leave and more
• Training opportunities

If you are a proactive and strategic sourcing professional with a passion for driving supplier excellence on a global scale, we encourage you to apply.

Job Responsibilities

• Responsible for managing end-to-end procurement and fulfilment processes, supplier development, and global supplier partnerships
• Develop and execute strategies for identifying and developing semiconductor suppliers on a global scale to expand and diversify the supplier base
• Monitor and evaluate geopolitical, regulatory, and market trends that impact global sourcing and supplier relationships
• Collaborate with suppliers to improve quality, cost-effectiveness, and delivery performance.
• Negotiate pricing, terms, and conditions with suppliers to achieve cost savings and favourable agreements
• Conduct regular supplier performance reviews to ensure quality, delivery, and responsiveness meet company standards
• Identify opportunities to consolidate suppliers, reduce lead times, and improve overall supply chain resilience
• Manage the entire procurement lifecycle, including requisition processing, purchase order creation, and order tracking
• Liaise with logistics team to ensure timely and accurate delivery of goods and services to meet operational demands
• Liaise with the Sales Team on customer’s specific components requests and provide inventory information

Job requirements

• Bachelor’s Degree in Business, Supply Chain Management, Logistics or related field
• Strong sense of urgency and attention to details
• Bilingual is preferred
• Proactive, excellent communication and negotiation skills
• Analytical with a methodical approach to problem solving
• Proficient in Microsoft Word, Excel and PowerPoint
• Candidates with no experience are welcome to apply!

• Handle taxpayers’ inquiries regarding different tax types, including Individual Income Tax and Property Tax, via the Helpline.
• Encourage and assist taxpayers in utilizing our e-Services and chatbot.
• Provide guidance to taxpayers on the step-by-step e-Filing procedures and offer advice on their filing and payment obligations.

Requirements:

• Singaporean
• A-level or Diploma holder in related field
• Strong communication skills.
• Candidates without prior tax experience are welcome; comprehensive training will be provided.
• Suitable for students who are waiting for results who wishes to gain experience in call centre environment.

Other information:

• Working days: Mon - Fri
• Working hours: 8:30am – 5:00pm
• Contract: until Jun 2024
• Location: Novena

**We regret that only shortlisted candidates will be notified**

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its Singapore and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s COVID-19 health advisories and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an email to let us know. Please feel free to contact us if you have any queries. Juven Lee Hui Teng (EAP No. R23116281) EA Licence No. 01C4394

1) Process – Process end-to-end payroll for an organisation with a headcount of 500 or more, including but not limited to, pro-ration of salary for new hires and resignees, submission of monthly CPF and refunds, submission of NS and Government Paid Leave claims, processing transport/dental claims from employees, ensuring accuracy of bank details and timely submission of bank files, providing payroll GL to the finance team for reconciliation, filing of IR21 for foreigner resignees and annual IR8A, etc.

2) Coordinate – Correspond with HR business partners to retrieve data and inputs necessary for relevant pay elements.

3) Investigate – Report data inaccuracies in payroll systems and report to managers and clients for advice. Highlight and recommend improvements and solutions to enhance operational efficiency and effectiveness.

4) Audit – Maintain a secured archival of payroll files to support annual and ad-hoc audit exercises.

5) Communicate – Provide clear and concise responses to any queries raised through email by employees and/or clients in a professional manner to achieve positive customer experience.

1) Minimum ‘A’ Levels or Diploma

2) Minimum 3 years of experience in end-to-end payroll and/or claims processing, preferably with knowledge of SAP or Excelity systems

3) Proficient in Microsoft Excel, VLOOKUP, PIVOT table, basic formulas

4) SAP knowledge, 3 yrs Payroll experience, >500 HC

5 & 6 days per week, 6 days off per month; 11am-9pm

Location: Wisma Atria / Bugis Junction/ Chinatown Point (Can choose)

Salary: Basic $2200 - $3000 + $100 attendance allowance + $100 flexi allowance upon confirmation + Commission

Gross salary: $2800 -$4000

Company: The boutiques carry High-end prestigious brands such as Omega, Tudor, TAG Heuer, Breitling, and international brands such as Longines, Rado, and Tissot.

Summary

The Retail Watch Specialist is responsible for the day-to-day duties at the retail outlet, including sales, stocks, and ensuring proper housekeeping. They are in constant contact with their customer and responsible for ensuring that they give great customer service so as to drive sales.

Job scope:

• Provide customer service, product knowledge and recommendations to retail customers.
• Assist in inventory management and housekeeping at the retail outlets.
• Maintain daily housekeeping of the outlet; ensuring cleanliness and organize store front.
• Maintain and manage the POS/Cashier
• Assist in ad-hoc job scope assigned by store manager/supervisor.

Whatsapp: +65 80135651(Alvin)

Alvin Chua Ming Jing:R23116192

The Supreme HR Advisory Pte Ltd: 14C7279

The Systems Engineer must be well equipped with a positive attitude and a willingness to learn. You will be trained on the job with guidance from the Senior Engineer/IT Manager to be a full fledged systems engineer experienced in handling different types of servers, antivirus software and firewalls.

• Perform IT administration and provide support at office sites of clients from various industries
• You will be expected to travel to 3 or more sites each day
• Provide clients with MIS support, including identification of systems gaps and the suggestion of improvements to clients’ systems
• Involvement in implementation of infrastructure upgrade projects for clients

Requirement:

• Candidates with a Degree/Diploma in Information Technology or relevant studies
• Possession of Microsoft-related certificates such as MCSA or other technical qualifications is preferred
• Hands-on experience with Windows environment, and experience in troubleshooting, configuring servers and email support will be advantageous
• Possess good interpersonal and communication skills
• Independent and able to work with all levels of personnel
• Able to work within tight timelines with good prioritisation skills
• Good analytical and problem solving skills

Job Responsibilities:

• Project a professional image always.
• Ensure the team comply with grooming standards and adhere to Environment, Health and Safety requirements in respect of uniforms and safety work practices as well procedures to provide a clean, safe and pleasant working environment.
• Perform the duties of housekeepers in the designated section.
• Require performing patients discharged bed cleaning at wards.
• Require performing machinery jobs.
• Require performing terminal cleaning/ decontamination.
• Undertake any duties/ projects etc as assigned by the Superior(s).

Job Requirements:

• Able to adapt in a fast pace & challenging environment.
• Able to stand long hours, walking long distance, climb staircase, squat.
• Ability to work independently and in a team.
• Able to attend Work At Height (WAH) course for company needs.

Working Location: National University Hospital

Our client is a Manufacturing MNC, one of the leading players in the Oil & Gas sector. Due to business needs, they are now recruiting a Sourcing Specialist to be part of their Sourcing team for ongoing transformation projects. They are located in the West – easily accessible.

The Responsible of Sourcing Specialist are:

• Responsible for tactical sourcing of new parts to new and existing approved vendor list suppliers
• Responsible for price analysis and lead time negotiation with new suppliers
• Responsible for the negotiation to ensure and improve suppliers' price competitiveness, lead-time and on time delivery
• Responsible for RFQ (Request For Quotation)
• Responsible for creating Supplier contracts and negotiating for the terms and maintain Agreements in SAP
• Responsible for vendor management to ensure approved vendors meet the delivery, quality and cost standards
• Responsible to provide customers with solutions and internal cross functional teams, for cost effectiveness

Job Requirements:

• Minimum 2 years of sourcing experience in Oil and Gas / Shipyard industry
• Good command in English

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

Scope of Services

The Services required are set out as follows:

(a) Information and Communications Technology (ICT) & AV support for school events

· The Personnel shall be in charge of the setup, operation, and maintenance of AV equipment in school compounds.

· The Personnel shall provide technical support in lighting, audio, video and stage for events by the Authority or external organizations.

• Lighting - Involves setting up, operating, and managing lighting equipment used during events.
• Audio - Setup and management of audio equipment, such as microphones, speakers, mixer soundboards (both digital and analogue), and any other audio-related technology. The Personnel ensures that the sound quality is optimal for both live audiences and recordings, if applicable. He/she shall handle the balancing of audio levels, manage live feeds, and ensure clear audio delivery for speeches, music, and other sound elements of the event.
• Video - Managing video equipment such as cameras, projectors, screens, and video editing tools. The personnel will be involved in live-streaming events, recording them for later broadcast, or displaying various visual elements on screens during the event. He/she shall ensure the video quality and visual content are aligned with the event's objectives.
• Stage Management - Setting up and managing the physical stage where the event takes place. The Personnel shall provide assistance to ensure that the stage is safe, properly arranged, and equipped with necessary elements like podiums and seating arrangements. He/she shall coordinate with the Authority’s staff to ensure smooth transitions between different segments of each event, such as speeches, performances, or presentations.

(b) Assist Authority’s staff in the setup of AV equipment

· The Personnel shall assist Authority’s staff in setting up ICT/AV equipment for events, meetings and lessons when required.

· The Personnel shall assist teachers in video-recording school events and lessons when required.

· The Personnel is expected to supervise students who are tasked to video-record school events.

· The Personnel shall supervise & guide Media Club during their activities in the area of audio & visual skills set.

· The Personnel shall conduct AV training for students and staff when required.

(c) ICT/AV Planning and Procurement

· The Personnel shall work with HOD (ICT) / ICT Manager / ICT Associate to propose solutions to ICT/AV persistent challenges that the Authority is facing which includes technical specifications and cost of implementations.

· The Personnel shall assist HOD (ICT) / ICT Manager / ICT Associate with the procurement process with regards to ICT/AV related solutions and services.

(d) Managing ICT & AV Resources

· The Personnel shall assist ICT department in managing the Authority's ICT & AV resources such as condemnation of ICT & AV equipment and the loan of ICT & AV equipment.

· The Personnel shall conduct annual maintenance of hardware and carry out troubleshooting and basic repair of ICT & AV equipment.

(e) Media Post Production

· The Personnel are anticipated to play an integral role in the post-production process of video and audio recordings captured by the Authority’s staff.

· Video editing – He/she shall compile the raw footage, cut and arrange the clips to create a coherent narrative or sequence. This includes selecting the best takes, arranging them in the desired order, and ensuring the flow of the video aligns with the project's goals. In addition, he/she shall be required to add titles, subtitles, and any on-screen graphics required for the video.

· Sound Editing and Mixing – He/she shall work on dialogues, background noises, and other audio elements. He/she shall remove unwanted sounds, enhance clarity of dialogues, and may add ambient sounds or effects to enrich the audio quality. He/she shall select or compose the right music or soundtrack for the video.

(f) Other Tasks

· Any other duties assigned by the Authority.

Qualification, Skill & Experience of the Contractor’s Personnel

The Personnel shall preferably have certification/qualification in AV-related field. The Personnel shall have at least 4 years of working experience in handling audio and visual equipment for events.

COMPANY DESCRIPTION

Grocery Logistics Singapore (GLS) a wholly owned subsidiary of FairPrice Group Supply Chain, is a well-established logistics player in the Fast Moving Consumers Goods (FMCG) segment, incorporated since January 1993. Other than being the key logistics provider for NTUC FairPrice and its subsidiaries, we had serviced the Dairy Farm Group, Royal Ahold Group (since exited from Singapore Markets) and many small supermarket chains since our establishment.

RESPONSIBILITIES

The FairPrice Group Supply Chain Business Unit (FPG SC BU) or Grocery Logistics of Singapore Pte Ltd (GLS) is a key logistics service provider to NTUC FairPrice Group and external customers. Our services provided include inbound logistics, warehouse and fulfilment and last mile delivery to the stores, customers and B2C home delivery.

Job Purpose

You will be a key member to contribute towards the growth and delivery of the Supply Chain Development & Analytics department. This position will be responsible for developing and driving the overall planning, implementation, control and completion of the supply chain and/or network design related projects, ensuring alignment with the Supply Chain development and larger Supply Chain BU strategy and goals.

Responsibilities

• Lead project planning and managing the project scope, deliverables, implementation, resource plan, cost, timeline and across all related work streams and functions, providing sound decision making and leadership under pressure.
• Identify key stakeholders, determine project requirements, address key concerns of stakeholders and designing an effective communication plan for each project.
• Engage and manage relationships and expectations with cross functional stakeholders (mid to senior management level) throughout the project lifecycle.
• Negotiate project implementation costing, financial tracking/reporting to ensure efficient utilisation of resources and within budget and allocation of costs to respective project stakeholders.
• Partner and collaborate with Supply Chain Business Insights team to develop metrics, dashboard, reporting project results and track actual cost saving after deployment to ensure alignment with overall company and business group strategies.
• Provide and present regular status reporting on project implementation progress, highlights and lowlights including recommendations to project stakeholders and sponsor(s) to enable overall project progress monitoring.
• Develop and lead the change management plan including conducting training (where applicable) and addressing any queries/concerns raised by project stakeholders.
• Embedding quality across all aspects of the project to deliver successfully, enforcing project governance, ensuring transparent and timely communication to project sponsors and stakeholders on any emerging risks/dependencies and corresponding mitigation plans.
• Anticipate and manage changes to both project plan / framework as well as project scope and detailed documentation of project and changes.

• Minimum 6 years of project management experience related to supply chain network and optimisation and transformational projects for retail, FMCG, e-Commerce industries etc.
• Degree in Industrial Engineering, Logistics/Supply Chain or related discipline.
• Possess a in-depth knowledge and understanding of the end-to-end (E2E) supply chain including logistics, transportation, process improvement and inventory management.
• In-depth knowledge of project management methodologies and tools, lean or six sigma.
• Strong leadership qualities to negotiate and exercise influence when managing internal stakeholders and external partners.
• Strong change agent who drives and champions change.
• Proven ability to lead, manage multiple and complex projects as well as effectively manage change and project budgets.
• Excellent reporting and documentation skills to ensure timely, clear, and concise information flow among all project stakeholders.
• Excellent interpersonal and communication skills, with the ability to communicate effectively to a diverse range of audiences/stakeholders and deliver difficult messages whilst maintaining buy-in.
• Excellent organizational,multi-tasking, problem-solving, attention to detail, critical thinking and analytical mindset and skills.
• Professional certifications in supply chain management (e.g. APICS) and/or project management certification preferred e.g. PMP, Prince2 etc.

• Work location: 37 Joo Koon Circle

Our Client:

Our client specializes in offering comprehensive business consulting services & cost-effective office IT solutions to alleviate their clients’ business needs. They are currently looking for a dynamic and results-oriented IT Sales Executive to drive lead generation, prospecting and sales to corporate clients.

Job Details:

• Position Title: Sales Executive
• Working Location: Bishan area
• Working Days: Monday to Friday
• Working Hours: 9am to 6pm
• Medical & Annual Leave
• Basic Salary: $2500 - $2700
• Have Attractive Commission Schemes

Job Responsibilities:

• Promoting and selling a wide range of IT infrastructure products, services and solutions to clients.
• Deliver engaging customer presentations and cultivate strong relationships with corporate clients.
• Prepare comprehensive proposals and quotations tailored to meet client needs.
• Maintaining and developing relationships with existing customers and prospects to ensure satisfaction and repeat business.
• Conduct in-depth analysis of clients' work environments to identify suitable IT solutions.
• Provide consultation on SME loans to clients
• Maintain accurate and up-to-date records of all sales activities in the CRM system.

Requirements:

• Min Diploma Holder, fresh grads are welcome to apply
• Previous sales experience in IT Sales are preferred
• Proven track record in sales especially in B2B customers.
• Able to engage and manage relationships with high level corporate clients and decision makers
• Strong Communication and written skills

*Please note that only shortlisted candidates will be notified.*

MDE Capital Consultancy |EA License No : 21C0684

EA Personnel Name : Sarah Foo (R23113355)

Key Responsibilities

• Support the creation and execution of the digital customer support operations and strategy across the entire beIN APAC business and to be in tandem with the organizations’ global and regional strategy and leadership.
• Achieve creative excellence through understanding, defining and optimizing the consumer journey and experience across all beIN APAC digital solutions.
• Own and manage customer satisfaction and touchpoints across various digital and social media platforms.
• Craft, manage and lead multi-level 24x7 support tiers with internal and external stakeholders to constantly and timely manage responses to users having issues with our digital products, troubleshoot areas of problems across the technology stack, and continual drive to monitor, track, identify, resolve and improve user experience and enhance product features and processes.
• Develop and conduct product training for customer service agents, ensure they have up-to-date information about Standard Operating Procedures (SOP), our digital products and beIN APAC business.
• Lead and own related tasks to improve customer service & ticketing management workflow. Analyse alternative tools, customer contact channels, and other related product updates for service improvements and initiate & follow through the development process once business has agreed.
• Keep the FAQs and internal knowledge base in the Help Centre up to date.
• Support all digital product user experience report definitions, measurement, collection and analysis of customer behaviour journey and business services across our digital products to improve product experience and drive revenue. Regular reports to management to recommend improvements on the customer journey and experience and service enhancements.
• Manage all client meta-data as well as customer assets and inventory, including EPG integrity on clients, playlists, promotional voucher codes, subscription information, payment transaction reports, and user-reported requests for changes or trouble tickets.
• Manage operational project schedules, timelines, milestones, stakeholders and provide regular reports to management and relevant stakeholders on risks and dependencies
• Support anti-fraud and anti-piracy strategies and technologies including watermarking, fingerprinting, detection, and work with legal and broadcast teams for automation, piracy mitigation strategies, technology deployment and legal take-downs.
• Be a proactive and contributing member of a team to conceptualize and deliver digital programs, operations, and channels driven by state-of-the-art technologies, including AI/ML, chatbots and other creative tools to align with opportunities identified through consumer insights, market trends, and feedback or organizational goals.
• Build and maintain strong relationships with internal and external stakeholders, customers, suppliers across Asia.
• Keep abreast of competitive and industry trends in the digital space to evaluate beIN’s competitive edge in regional markets.

Requirements

• Familiarity with Customer Support system, e.g. Zendesk or other CRM & ticketing management systems.
• A good command of spoken and written English.
• Conversant with another Southeast Asian language, e.g. Indonesia Bahasa or Thai.
• Experience with using video-streaming services on various platforms such as web browsers, mobile, and connected TV apps is an advantage.
• Able to work late nights, early mornings and/or weekends when required.

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a Human Resource Specialist - Talent Acquisition & Training who can help support through the next phase of growth and development roadmap.

Job Description / Duties:

• Manage the entire talent acquisition function to support expansion of company
• In charge of onboarding/ off-boarding of employees
• Assist in talent retention and crafting out competitive strategies with regards to compensation and benefits
• Implement and execute training plans and conduct trainings as well as post-training evaluations
• Organise company events including festival celebrations, anniversary dinner and team-bonding events
• Handle work pass application, renewal and etc
• Ensure company’s compliance with local relevant regulations
• Assist in other HR operations and business functions
• Ensure that the company's objectives and sales targets are met
• Ad-hoc duties as assigned

Requirements:

• Diploma in relevant discipline
• Minimum 3 years of relevant experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

*Attractive Package ： Basic Salary + Commission (after confirmation of employment - Up to 10K monthly)*

Job Summary:

We’re looking for Pet Companion Specialist to join our passionate team. The ideal candidate should be a results-driven individual with a passion for sales, Well organized, high sense of responsibility, customer-service oriented and patient with both pets and people.

Working Location

Serangoon Garden or Sungei Tengah

Job Requirements

• Sales motivated
• Must have basic knowledge of dog breeds
• Able to handle puppies of all sizes
• Knowledge of basic grooming and basic dog care.
• Have a huge passionate for animals
• Willing to work 6 days a week
• Able to work on weekends and public holidays
• At least 1 year experience in puppies sales

Duties and Responsibilities

• Support the day-to-day business operations
• In-charge of sales and wellbeing of puppies
• Daily checking of skin and health of the puppies
• Prepares daily reports of puppy’s sales transactions
• Perform general housekeeping to maintain a safe and hygienic environment of kennel and sales area.
• Daily updating of social media platform
• Responsible for photo/video taking of puppies and uploading to social media
• Responsible for grooming of puppies
• After sales follow up with customers on conditions of the puppies sold
• Build and maintain excellent relationships with clients and business partners
• Achieve sales target set by management
• Resolves issues, returns and other post-sale transactions
• Responsible for sending/fetching of puppies to/from vet clinics, if needed
• Monthly submission of form and sales record to AVS
• Addressing and resolving customer’s complaints in a professional manner
• Any other ad hoc duties as assigned

Job description

• Experience in dental devices sales will be preferred
• Hunger for success and career advancement
• Good remuneration package

Introduction:

Our company is based in Singapore with networks across the region dealing with Medical and Dental devices. We are aggressively expanding our product range and sales network. We require experienced and motivated sales personnel to drive and develop our Medical sales division in Singapore. Ample opportunity for career development and advancement both locally and regionally will be provided to successful applicants. Attractive remuneration and performance based commission packages will be also provided.

Main Role:

• Executing marketing programs and sales promotion of dental devices and consumable products to professionals in government and private sectors
• Product development and managing of key opinion leaders
• Provide training, application support and assistance to customers

Requirements:

• Experience in dental devices sales will be preferred
• Experience and existing network in the Dental Industry will be highly regarded
• Motivated, independent and able to perform under minimal supervision
• Hunger for success and career advancement
• Strong interpersonal skills and high level of self discipline

If you feel you meet the requirements for this position, please send your full resume.

We regret to inform you that only shortlisted candidates will be contacted.

There is currently an open position for an IT Helpdesk Analyst.

• The purpose is to handle emails, phone calls and provide remote assistance: IT helpdesk first-level support. To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.
• Call Center experience is advantageous
• Basic experience with IT troubleshooting
• Problem diagnostics via remote support tool and calls
• Familiar with office productivity tools such as O365
• Familiar with Ticketing System (ServiceNow, Jira)
• Experienced in using Active Directory (Azure, Microsoft)
• Strong communication skills and detailed work
• Proficient Customer Service
• Proficient email and verbal communication
• Qualification: Nitec or equivalent
• Experience: Min 2 years related experience.
• Able to provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.

Responsibilities:

· Cooperation in Japanese and English with ICT Department at HQ / Group companies

Ø Basic & Detail design and implementation for Asia Regional Hub operation with HQ

Ø Contract practice for internal transactions with HQ and Asia Regional Hub

Ø Application of Group's Large-Scale Strategy, IT Governance and Security Policy to Group Companies under Asia Regional Hub

· Provide IT support to users under Asia Regional Hub (Contact Point, Realization of Requests, Incident Response, Operation)

· Maintenance and maintenance of Group’s common platform, consisting of about 10 solutions related Microsoft365

· Devices Management (PC/iPhone/iPad/MFP)

· Development, maintenance and operation of enterprise systems

Ø Maintenance and operation of SAP Concur

Ø Maintenance and operation of external data linkage (Bank, Contractor, etc.)

Ø Maintenance and operation of other SaaS business systems

Requirements:

• Bachelor Degree in Computer Science / Information Technology, or other highly technical, scientific discipline.
• Certification in ITIL and Project management (PMP) will be advantageous
• 10 years of experience in IT related positions in the following capacity:

1. 3 years of experience in Office Automation (Business support infrastructure such as Microsoft365, PC, iPhone, multifunction machines, and base network) at companies (More than 300 employees with experience supporting multiple sites.)
2. 3 years of experience in service desk and other IT user support
3. 2 years of experience at regional headquarters of a global company
4. 3 years of experience in project management in enterprise application development
5. 3 years of experience in enterprise application development, maintenance, and operation (SAP Concur, SAP S/4HANA experience better)

• Solid understanding of the culture and business of Japanese companies

To apply, please visit www.gmprecruit.com and search for Job Reference: 23836

To learn more about this opportunity, please contact Yingying at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lai Yingying | Registration No: R1110239

Role & Responsibilities

1. Oversee, manage multiple vendors and external providers of ICT services, work with team members from application and infra teams, to deliver project on time and within budget;

2. Project Management (Scope, Budget and Schedule) including regular management reporting for maintenance and/or development projects;

3. Conduct requirements workshop to gather user requirements and analyses business processes to provide clear analysis and documentation of the problems and proposed;

4. Ensure that projects are executed based on the project plan to meet identified business needs, within agreed parameters of cost, duration and quality;

5. Participate and contribute in project activities such as Requirement Gathering, User Acceptance Testing, Training & Implementation;

6. Review project deliverables. e.g. functional specifications, system test plan & results, user guide, operation manual;

7. Plan and perform user acceptance testing;

8. Assess service requests for enhancements and maintenance of systems;

9. Ensure Service Level Agreements for projects and incidents are met;

10. Identify potential project risks and its implication to the organisation and to recommend mitigating measures to manage the risks;

11. Understand the IT management policy, quality management policy and security guidelines to ensure the development processes, procedures and system are designed to comply with these policies and guidelines; and

12. Manage and resolve day-to-day IT related issues pertaining to application, infrastructure or security, to facilitate smooth running of daily operations

As a Project Manager, you need to have:

• Relevant working experience as Project Manager/Scrum Master in at least 1 Agile/full project development life cycle.
• Relevant experience in web-based development and mobile IT projects.
• Working experience in .Net/J2EE applications, iOS/Android for mobile apps is preferred.
• Familiarity with governance, adoption and training in RPA in enterprise IT environments.
• Working experience in government environment and familiarity with the critical systems will be an added advantage.
• Work experience and strong troubleshooting skills in resolving application, infrastructure (including desktop, server, network) and security related issues in a (Singapore) government environment is preferred.
• Strong analytical, conceptualisation and problem-solving skills.
• Ability to take a broad, strategic perspective as well as drill deep to understand business needs and challenges.
• Results and customer oriented.
• Team player with strong organization and people handling skills.
• Excellent communication skills, both oral and written, with the ability to pitch ideas and influence stakeholders.

Join Our Team at Appvantage in Singapore!

Are you ready for an exhilarating new journey with us?

At Appvantage, we're not just a team; we're a passionate community of digital strategists, designers, and developers. Our expertise shines through as we tackle major digital projects for global corporations across the Asia & Pacific region, particularly in the automotive industry.

Why Appvantage?

We are proud to be recognized as a leading workplace in the technology sector. Appvantage has received accolades and has been named on the prestigious "Singapore Best Workplaces™ in Technology List". This "Great Place to Work" certification is a collective achievement that we are all proud of, as it reflects our shared commitment to creating a supportive, empowering, and inclusive work environment. Join us and be part of a dynamic team dedicated to innovation and excellence.

As we continue to expand and drive innovation, we are seeking a dynamic and experienced Support Manager to join our team in Singapore and oversee the support operations for our in-house digital products. As the Support Manager, you will be responsible for timely and effective resolution of customer issues and delivering exceptional customer service. The ideal candidate should have a deep understanding of digital products and applications, strong leadership skills, and a passion for customer satisfaction.

Job Description

Here's a glimpse of your responsibilities:

Cultivate Connections: Foster strong relationships with clients, vendors, and partners while ensuring that project implementations meet our stringent quality standards.

Operation Support: Oversee and manage the support operations, ensuring efficient and effective resolution of customer issues and providing exceptional support to our in-house product.

• Ensure timely and accurate responses to customer inquiries and issues, maintaining a high level of customer satisfaction.
• Collaborate with cross-functional teams to identify root causes of issues and drive continuous improvement in product quality and development processes.
• Develop and implement strategies to optimize the support processes, including ticket management, issue resolution, and customer communication.
• Monitor and analyze key performance indicators (KPIs) to assess the effectiveness of the support operations, identify areas for improvement, and implement corrective actions as needed.
• Collaborate with the product management team to provide customer feedback and insights for product roadmap planning and enhancement prioritization.
• Develop and maintain comprehensive documentation, including FAQs, troubleshooting guides, and knowledge base articles, to enable the support team to efficiently address customer inquiries.
• Stay up-to-date with industry trends and best practices in digital product support, customer service, and user experience.

Quality Assurance: Oversee QA/QC activities to ensure the highest quality and reliability of our in-house product.

• Develop and execute comprehensive test plans, test cases, and test scripts to ensure the quality and functionality of our in-house product.
• Collaborate with product owners, designers, and developers to understand software requirements, user stories, and acceptance criteria.
• Verify backlog items to ensure accurate implementation and alignment with customer requirements and expectations.
• Conduct User Acceptance Testing (UAT) for new product features and enhancements, collaborating with the development team to ensure functional requirements are met, and providing feedback on usability and potential issues.
• Provide regular updates on UAT progress, backlog verification status, and documentation efforts to relevant stakeholders.
• Ensure accurate and up-to-date documentation of UAT scenarios, test cases, and results.

Versatile Contributor: Take on additional duties and responsibilities as assigned.

Job Requirements

1. Educational Background: Bachelor’s Degree in Information Systems or Business.
2. Experience: 1-2 years' experience in the IT industry is preferred.
3. Communication: Excellent communication skills are essential.
4. Tech-Adept: Proficiency in Microsoft Office (Excel, Word, PowerPoint). Experience with JIRA or similar Project management tools.
5. Attitude: You're organized, meticulous, and always approach tasks with a positive attitude.
6. Project Acumen: Strong administrative skills and a general understanding of the project life cycle, project documentation, and project standards.
7. Methodologies: Prior experience with SCRUM/Agile methodologies is a plus.

Join us at Appvantage, where every day brings exciting challenges and opportunities for growth. If you're ready to make your mark in the dynamic world of digital innovation, we invite you to embark on this journey with us. Your adventure starts here!

Responsibilities

• Responsible for coordinating and following up on IT projects implementation
• Responsible for coordinating IT related projects on technological analysis, solutions implementation, administration, and maintenance.
• Responsible for supporting ERP issues

Requirements

• Min Diploma in Computer Science / Information Technology or equivalent
• Min 1 year of working experience in D365/AX/NAV support
• Regional travel as and when required

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Jane Neo

Registration Number: R1328870

EA License No. 22C1026

WONDER SOFTWARE PTE. LTD. is not just a software development company, we are the architects of cutting-edge solutions tailored for the medical industry including clinical research operations. Our journey commenced at the dawn of 2023. We proudly stand as the offspring of a distinguished parent company with a remarkable 17-year legacy in Shanghai (HQ) and other district. Our roots in the industry run deep and our mission is to become the Singapore's leader within 5 years.

Roles & Responsibilities:

1) Supporting in Sales

2) Work closely with backend system developers, product managers and engineers.

3) Participate in development of backend system

4) Provide customer service and handle sales’s enquiries

5) Understand web application development requirements and procedure

6) Supporting in system maintenance (training provided)

7) Trademark and Intellectual Property (IP) application

Qualifications:

1) Minimum 3 years relevant experience

2) Diploma / Advance Diploma/ Degree in Computer Science, Engineering, or a related subject with at least 3 years of related presales working experience in IT.

3) Good presentation skills

4) JAVA, SQL, SaaS knowledge is a bonus

5) Proficiency in both Mandarin and English is a mandatory requirement. You are required to contact and work closely with colleagues stationed in China.

We regret that only shortlisted candidates will be notified.

Our client is from Medical industry. They are looking for a Sales Specialist to assist their team for the next phase of their business. They are located in Central - easily assessable.

Duties:

• Provide discreet support to the Sales Account Manager, promptly addressing customer and prospect inquiries.
• Identify opportunities to expand into new markets for both existing and upcoming products.
• Maintain meticulous and confidential records of contracts, customer agreements, quotations, proposals, opportunities, accounts, contacts, leads, and actions.
• Cultivate and nurture customer relationships to foster loyalty and allegiance while maintaining confidentiality.
• Oversee tendering websites for Singapore, including platforms like SESAMI, and hospital tendering websites, ensuring discretion.
• Keep confidential and current records of the company's profile, financial documents, and product documentation for the tendering process.
• Actively participate in training and development programs to support personal growth and continuous learning discreetly.
• Be prepared to cover vacant field territories at the manager's request while maintaining confidentiality.
• Conduct discreet follow-ups with customers regarding marketing promotions, campaigns, and open quotations, aiming to convert leads into sales.

Requirements:

• Min Diploma in Life Science, Biotechnology or any relevant field.
• Min 3 years of working experience in Medical industry.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

Email address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Reg. No. R23115873 (New Jirn Tone)