Responsibilities:

• IT infrastructure (Hardware and software), POS system installation and maintenance including remote troubleshooting
• Liaising with third part vendors for new store infrastructure setup
• Updating the store systems if it is needed
• Provide Level 1 and Level 2 support and standby for the store operation
• Conduct training new Supervisors in how to use all systems and how to handle minor technical issues
• Prepare system manual guidebooks of all software systems and editing for any updates
• Participate in UAT testing before GO-LIVE and release the new version
• Update windows and security patches of store POS and laptop and ensure cybersecurity
• Maintain store IT inventory list and update documentation on IT asset management
• Facility Management: Ensure the office space is in good condition by liaising with vendors or managing minor repairs as necessary
• Other ad hoc duties as assigned by superior

Requirements:

• 5 days work week (weekend included), (standby allowance)
• Minimum Diploma in Information Technology or equivalent
• At least 2 years’ working experience in the related field - preferably with retail sector
• Good knowledge of Microsoft windows operating systems
• On-site support and resolution of all software and equipment issues
• Excellent analytical, troubleshooting and communication skills
• Ability to work in a fast-pace and dynamic environment
• Good understanding of Microsoft SQL server and scripts

Our client is a local company, one of the leading Environmental Services provider. They are looking for a IT Executive to assist their team for the next phase of their business. They are located in West.

Duties of IT Executive:

• Provide support for on-site and remote end-users to resolve IT-related issues, including hardware, software, and network troubleshooting on notebooks, desktops, and related peripherals.
• Conduct installations, system migrations, and problem-solving for various systems.
• Troubleshoot desktop-related issues effectively.
• Maintain and support servers, databases, and IT infrastructure, including performing configuration upgrades.

Requirements:

• Minimum 1 year IT back end support experience
• Minimum ITE/Diploma in Information Technology
• Comfortable to work in fast-paced environment

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

Email address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682
EA Reg. No. R24124884 (Tham Wei Sik)

Key responsibilities

• User Support - Respond to IT-related inquiries from end-users. Provide prompt and effective technical assistance for hardware, software, and network-related issues. Guide users through basic troubleshooting steps to resolve common IT problems. Escalate complex issues to the senior engineers if necessary.
• Software and Hardware Support - Install, configure, and maintain software applications on end-users' computers and mobile devices. Assist with the setup and troubleshooting of hardware devices, including computers, printers, peripherals, and audio-visual equipment. Address printing-related issues, including troubleshooting printer connectivity problems. Possess knowledge of basic networking concepts and troubleshooting. Assist users with network connectivity and related issues. Provide support for Microsoft Office products. Conduct regular maintenance checks on computer systems and perform necessary updates.
• Audio and Visual System Setup - Assist in setting up audio and visual systems for meetings and presentations. Troubleshoot and resolve issues related to audio and visual systems.
• In-House Application Support - Assist users with issues related to in-house applications. Collaborate with developers or relevant teams to address and resolve application-related problems. Provide user guidance and support for in-house application usage.
• Documentation - Prepare and update user guides for various software applications, including in-house applications.
• Others - Perform other IT related duties or projects as assigned.
• Requirements
• Basic knowledge in Windows Operating Systems, email server and Citrix
• Experience in Microsoft Office Suite
• Experience with IT troubleshooting
• Proactive, responsible and takes ownership of own work
• Ability to maintain high level of confidentiality

Senior IT Support Executive

• Working hours: 8.30am to 6.00pm (Mon – Fri)
• Office location: Pandan Road [Company transport is provided from Clementi MRT (one way) ]
• Salary: $3500 – $4200

Responsibilities:

• Administer and configure infrastructure systems and applications (e.g. Active Directory Services, Data Centre, video conferencing, audio system, telephony, server storage, backup, etc.), network devices (Firewall, routers, VPN, internet proxy, wireless, etc.), desktop, mobile devices and other remote devices.
• Ensure systems are backed up automatically, recovery plans and disaster recovery plans and patches are carried out successfully and monitor the systems’ resources usage closely.
• Liaise with external vendors to ensure Service Level Agreements (SLA) are met.
• Draft and update technical documentation such as administration & user guides.
• Provide technical support to both Local and Overseas branches’ users over the LAN and WAN without compromising security.
• Source for products/solutions and vendors/suppliers for required projects.
• Provide L1/L2 support and participate as a team lead or member in projects.

Requirements:

• Diploma or Degree in Computer Science, Information Technology, OR/AND Certification in CCNA
• Minimum of one year of relevant experience
• Proficient in enterprise networking, including WAN, LAN, and VPN optimization implementation and support
• Skilled in administering Microsoft Server 2012 and later, Microsoft 365, and Google Suite products/services
• Familiar with internet architecture designs such as TCP/IP, DNS, DHCP, Proxy and Firewall
• Familiar with devices like Alcatel PABX, FortiGate Devices, Cisco and Unifi Wireless AP Controller
• Strong knowledge of CyberRisk and CyberSecurity; familiarity with PDPA is highly preferred
• Experience with Veeam, VMware, and UNIX/Linux is an added advantage
• Experience in API/Web Programming and Database Administration is an added advantage

Tan Jia Jun | REG No: R23112681
The Supreme HR Advisory Pte Ltd | EA No: 14C7279

Senior IT Support Executive

• Working hours: 8.30am to 6.00pm (Mon – Fri)
• Office location: Pandan Road [Company transport is provided from Clementi MRT (one way) ]
• Salary: $3500 – $4200

Responsibilities:

• Administer and configure infrastructure systems and applications (e.g. Active Directory Services, Data Centre, video conferencing, audio system, telephony, server storage, backup, etc.), network devices (Firewall, routers, VPN, internet proxy, wireless, etc.), desktop, mobile devices and other remote devices.
• Ensure systems are backed up automatically, recovery plans and disaster recovery plans and patches are carried out successfully and monitor the systems’ resources usage closely.
• Liaise with external vendors to ensure Service Level Agreements (SLA) are met.
• Draft and update technical documentation such as administration & user guides.
• Provide technical support to both Local and Overseas branches’ users over the LAN and WAN without compromising security.
• Source for products/solutions and vendors/suppliers for required projects.
• Provide L1/L2 support and participate as a team lead or member in projects.

Requirements:

• Diploma or Degree in Computer Science, Information Technology, OR/AND Certification in CCNA
• Minimum of one year of relevant experience
• Proficient in enterprise networking, including WAN, LAN, and VPN optimization implementation and support
• Skilled in administering Microsoft Server 2012 and later, Microsoft 365, and Google Suite products/services
• Familiar with internet architecture designs such as TCP/IP, DNS, DHCP, Proxy and Firewall
• Familiar with devices like Alcatel PABX, FortiGate Devices, Cisco and Unifi Wireless AP Controller
• Strong knowledge of CyberRisk and CyberSecurity; familiarity with PDPA is highly preferred
• Experience with Veeam, VMware, and UNIX/Linux is an added advantage
• Experience in API/Web Programming and Database Administration is an added advantage

Tan Jia Jun | REG No: R23112681
The Supreme HR Advisory Pte Ltd | EA No: 14C7279

Benefits:

• Basic salary up to 4.8k depending on experience
• Annual performance bonus (min 1 month)
• Annual increment
• Education sponsorship & fully paid external training
• Mobile reimbusement ($50/month)
• Dental claims ($250/year)
• AL starting from 15 days
• Fully covered GP medical fees
• Free company transportation from Clementi MRT

Work Week: 5 days

Location: Clementi

Key Responsibilities:

• Administer core system like Active Directory Services, Data Centre and server storage
• Manage communication tools like video conferencing, audio systems and telephony
• Configure and maintain network devices such as firewalls, routers, VPN and etc
• Ensure systems are backed up automatically and create disaster recovery plans
• Monitor system resources (CPU, storage) and apply patches
• Liaise with external vendors to ensure Service Level Agreements (SLA) are met
• Write and update user guides and administration manuals
• Provide technical support to both Local and Overseas (via LAN/WAN)
• Provide L1/L2 support in IT projects
• Other IT related duties

Requirements:

• Min Diploma in IT or Computer Science, or equivalent
• Familiar with internet architecture designs (TCP/IP, DNS, DHCP, Proxy, Firewall)
• Preferably with experience of Veeam, VMware, and UNIX/Linux
• Familiar with devices like Alcatel PABX, FortiGate Devices, Cisco and Unifi Wireless AP Controller would be advantageous
• Bilingual in English and Chinese to liaise with Chinese speaking overseas counterparts

Your recruiter for this job: Stella

WhatsApp me @ 8772 4117 for a prompt response to your enquiry!

Stella Aw Yong See Hui | R24121552

Recruit Now Singapore Pte Ltd | EA No: 21C0845

Ibis styles Hotel is an International Brand Hotel. Ideal for anyone who has the ambition to grow within the company and have the opportunity for career progression.

Are you & do you have:

• Do you want an opportunity to build a career within an international chain hotel?
• A positive attitude
• Have a ambition
• Have knowledge of IT in hotels or business with server maintenance
• Well organised
• Fast learner
• Ability to work with the IT software changes
• Strong time management
• Well-disciplined and can work independently
• Hotel experience preferred
• Ability to make quick decisions and find solutions in the IT world
• Friendly and great communication skills
• Ability to work well with suppliers and communicate effectively with higher management in IT department.
• This IT Exe role is an operational role for IT services in a hotel environment

If you are looking for a career with an International chain hotel – Accor hotels is the place for the right person.

• Well-disciplined and can work independently
• Ideal for someone who wants to build a career with Accor hotels and start at Ibis Styles MacPherson
• Has passion for IT and future development
• Dedicated and committed to this role for 2 yrs.
• Accor hotels provide internal training for the right person with the right attitude.
• If you think you have the right mindset – you can start your prospects by applying now

Responsibility

• Responsible for the smooth functioning of the IT department and its operations, advise program developers for both front and back of house usage, coordinate and establish hardware maintenance programs and to establish procedures in case of system interruptions; ensure security of data storage and protection and training of user equipment.
• To ensure that any preventive maintenance required by any IT equipment in the hotel is carried out on scheduled time, establish a maintenance checklist of all IT equipment installed in the hotel and ensure that a properly controlled physical environment is created to accommodate all the hardware required by all systems
• To follow through the timely repair and return to service of any faulty systems or items of equipment
• Be required to work at irregular hours and ready/available on call basis in case of minor system failures and emergencies
• To establish procedures to ensure the backup of data in any IT system; ensure that all system users are properly trained on such backup procedures; and monitor compliance for the same
• To design and develop any application software for specific user department requirement, including software support and maintenance

Automotive Group in Sin Ming requires IT Administrator

• Assist in managing IT functions including hardware maintenance, software application upgrades, and system installations.
• Provide hardware support for printers, monitors, Desktop PCs, Laptops, and smartphone devices, ensuring functionality across all platforms.
• Perform hardware upgrades, data migration, and system setup as required.
• Identify, investigate, and resolve user questions and problems related to IT systems.
• Perform problem management by analysing frequently occurring incidents, identifying root causes, and implementing long-term solutions.
• Troubleshoot issues related to network operations, desktop applications, and hardware failures, ensuring minimal downtime and disruption to business operations.
• Maintain and up-keep the IT equipment inventory and ensure detailed documentation is updated in compliance with IT policies and procedures.
• Manage hardware and software licensing to ensure compliance with licensing agreements and regulatory requirements.
• Provide user management support across various systems, ensuring users have the correct access levels and permissions.
• Provide day-to-day IT support for employees, addressing a range of technical issues related to software, hardware, and network services.

Job Requirements:

• Locals are encouraged to apply.
• Bachelor’s degree in Information Technology, Computer Science, or a related field.
• 1+ years of experience in IT administration or a similar role.
• Strong knowledge of hardware maintenance, software installations, and network management.
• Familiarity with troubleshooting desktop applications, network operations, and resolving hardware issues.
• Experience in managing and supporting IT environments including printers, PCs, Laptops, and smartphones.
• Excellent problem-solving skills and the ability to perform root cause analysis for frequently occurring incidents.
• Strong documentation and organizational skills for maintaining IT asset records and ensuring licensing compliance.

Working Hours:

Monday to Friday: 8:45 AM - 5:45 PM

Alternate Saturdays: 8:45 AM - 12:45 PM

5.25 days work week.

Job Benefits:

- Competitive salary

- Annual, Birthday and Marriage leave

- Dental Claim

- Daily lunch provided

- Health insurance upon confirmation

- Annual bonus (depending on performance)

- Staff rate for car rental and trading of cars

- A casual work environment and a fun-loving team

Why Join Us?

Engaging Team Culture: Be part of a team that supports and uplifts each other, where every member’s contribution is valued. We believe in working together to achieve common goals while celebrating our successes.

Casual Work Environment: Enjoy the flexibility of a dress code that is casual and encourages you to express your individual style. Our office design is modern and provides spaces for creativity, relaxation, and collaboration.

Fun-Loving Team: Participate in regular team-building activities, social events, and workshops that not only enhance your professional skills but also keep the team spirit alive and kicking.

Join us to advance your career in a workplace where you are encouraged to be yourself and have fun while doing it!

Project Admin Executive will play a crucial role in supporting administrative functions of the organization. This position involves assisting with financial operations and maintaining the smooth and efficient operation of the administrative functions within the organization. This position involves providing administrative support, managing office operations, and contributing to the overall effectiveness of the administrative team.

Responsibilities

· Handle incoming phone calls, emails, and correspondence professionally.

· Oversee all day-to-day project administrative work

· Support senior management and the administrative team with various tasks.

· Generate quotation / Delivery Order / issuing Purchase order to Supplier

· Sourcing goods/procurement

· Overseeing of goods flow, store management, and stock check. Goods Receiving

· Able to do inbound/outbound freight arrangements with forwarder

· Able to oversea the sales of goods demand and schedule and provide sales delivery schedule

· Able to do T-loans/RMA request

· Liaise and assist LEW for pre-energisation turn-on arrangement, test and inspection, also necessary testing and Commissioning after power energization will be added value.

· Able to accept ad-hoc job request

Requirements

· Diploma in Business Administration, or any engineering related field (or equivalent work experience).

· At least 1-2 years of relevant working experience in handling sales and co-ordination work

· Familiarity with Microsoft Dynamic 365 Business Central ERP software will be an advantage.

· Strong organizational skills and attention to detail.

· Excellent communication skills, both written and verbal.

· Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).

· Ability to work independently and collaboratively within a team.

· Time management skills to prioritize tasks and meet deadlines.

· Maintaining professionalism and confidentiality is essential.

Benefits

· Shadowing, mentoring, and training opportunities with seasoned professionals

· Opportunity to participate in networking events and company meetings

· Compensation available

· Term-Life insurance coverage for successful candidates (T&C applies)

· Expenses allowance

· Mobile Phone allowance

· Medical Claim Allowance

· Working Hour: Mon-Fri ( 9am ~ 6pm) Sat (9am~1pm)

Highlights

• AWS + Variable Bonus
• Birthday allowance
• Mondays to Fridays (830am-6pm)
• Kaki Bukit, Singapore

Responsibilities

• Assist sales team with the preparation of all sales and tender related documents, costings and material submissions.
• Prepare sales quotations and proposals.
• Provide sales and administrative support to the Sales Team.
• Follow up with factories on document requirements and ensuring that all submissions are properly presented and submitted on time.
• Supporting the sales team in responding to customer inquiries and assisting to resolve issues, where appropriate.
• Liaise with internal teams and colleagues from Procurement, Logistics and Finance.
• Sales order processing from Quotation, Sales Order, Purchases Order to Delivery Order.

Requirements

• Minimum 1 or 2 years of experience in project management or sales support function.
• Enjoy working with numbers and good with excel, powerpoint and words.
• Diploma in Business management or Electrical engineering
• Knowledge in Lighting Simulation Software (Relux/Dialux EVO) will be an advantage.

Interested and suitable candidate kindly click quick apply. Resume will be routed to Jasmine Chin Yan Min. We regret that only suitable candidate will be notified.

GEMS Recruit/EA License: 23C1459

EA Personnel No: R1442379 (Jasmine Chin Yan Min)

The Customer Engagement Executive is a non-sales role responsible for post-sales client management.

• Fulfil the appropriate advertising requirements for external and internal clients either via online media or magazines fulfilments.
• Report to Project Manager to fulfil the advertising requirements.
• Support operations by posting up of job advertisements and other online media entitlements, example banners, course postings, course programs.
• Meet deadlines and targets.
• Responsible for the monthly process deliverables and performance standards.
• Assist sales in operations and part of account/project management.

Role Accountabilities:

Clearly detail the objectives and outcomes required of the role.

• Make sure that all fulfillment work is uploaded accurately and on time.
• Meet deadlines and targets.
• Make sure reports are extracted and send out on time, with accuracy.
• Liaising with clients (internal and external) are met with professionalism.

Qualification Requirement (Technical & Experience)

• Preferably prior working experience.
• Possess a strong interest in internet/software industry.
• Responsible individual who is diplomatic and possess strong communication skills.
• Self-starter, fast learner and analytical with a “can-do” attitude

Job Scope and Responsibilities

• Developing, enhancing, deploying, supporting and maintaining of the new or existing system based on the end-user/business users’ requirement
• Responsible for daily system support
• Coordinating of internal resources and external vendors for regional business process enhancement
• Preparing of system documentations such as Functional Specification, Users’ Guide
• Conducting of end-users trainings
• Managing Database Server (creation, scheme design, setup, administration, migration, configuration, performance tuning, etc.)
• Providing ERP functional and programming support and troubleshoot for subsidiaries in region
• Undertaking any other assigned duties

Requirements

• Degree or Diploma in Computer Science, Information Technology, or Computer Engineering
• Experience in software development or ERP support preferred
• Knowledge of OOP/OOA/OOD (Object Oriented Programming, Analysis, Design)
• Knowledge in Order Management, Purpose Order, Inventory Control, Production Control and Scheduling
• Experience in supporting ERP running on IBM AS/400 and/or RPG & CL Programming skills will be added advantage
• Experience in ERP applications in the Manufacturing/Distributions Sector preferred
• Intermediate Microsoft Office skills required
• Possess strong desire to learn and a keen interest on the latest software technology trends
• Strong organizational, multi-tasking, decision-making and problem-solving abilities
• Time management skills and the ability to multi-tasking are essential
• Ability to work independently and as a team

• To provide onsite Desktop support
• Troubleshooting Computer hardware , software and related incidents, including operating systems
• To assist all users with any logged IT related incident.
• To escalate incidents to other support teams when necessary.
• To accurately record, update and document requests using the ITSM system.
• To perform IMACD service requests (install, move, add, change & decommission) of IT equipment and software.
• To maintain customer satisfaction and respect at all times.

Job Requirements

• Diploma / Nitec in IT, Computer Engineering, Electronics or related
• Welcome entry level
• Training Provided from basic to build up a strong IT foundation
• Work Location mostly in the East / Central areas
• 5 days work
• Salary up to $3000

Interested applicants please send in your MS Word Resume. Shortlisted candidates will be contacted very soon. Thank you.

Sales Support Executive
Basic $3200 - $4000
5 Days
Working Location : Loyang (Company transport from Tampines, Paris Ris, Sengkang, Punggol)
AWS + Bonus

Responsibilities:

Sales Administration/Support

• Process customer purchase orders and manage stock reservations.
• Raise and submit purchase requisitions for equipment, parts, and accessories.
• Communicate with customers, suppliers, and vendors about shipments and order updates.
• Ensure timely delivery of goods by coordinating with Warehouse and Logistics teams.
• Handle customer inquiries, complaints, and disputes (e.g., pricing, stock, invoices).
• Support Sales Managers with proposals, quotations, and project price negotiations.
• Maintain organized filing and documentation.
• Perform additional tasks as assigned by Sales leadership.

Marketing Communication

• Assist in organizing events like trade shows, seminars, and dealer meetings.
• Prepare and update marketing materials and website content.
• Coordinate with trade magazines and media agencies.

Job Requirement;

• Nitec / Diploma in any fields
• With at least 2 year of experience of related experience
• Singaporean Only

**We regret to inform that only shortlisted candidate would be notified**

Lim Yi Xian

EA Reg No.: R22105714

EA License No: 15C7752

• Manage IT infrastructure, including on-premises and cloud-based servers, storage, and networking systems.
• Ensure high availability and performance through proactive monitoring and maintenance of systems.
• Plan and implement IT infrastructure upgrades to meet evolving business needs.
• Troubleshoot and resolve infrastructure and network-related problems efficiently.
• Lead and mentor the IT team, fostering a collaborative and productive work environment.
• Assign tasks, monitor team performance, and provide opportunities for skill development.
• Work closely with departments to address IT requirements and ensure alignment.
• Develop and enforce IT security policies and procedures to protect organizational assets.
• Ensure compliance with PDPA, cybersecurity frameworks, and ISO 27001 standards.
• Monitor systems for vulnerabilities and manage timely responses to incidents.
• Oversee access management, firewalls, antivirus, and endpoint security systems.
• Plan and execute IT projects aligned with organizational goals and priorities.
• Manage IT budgets, resources, and relationships with vendors effectively.
• Partner with vendors and service providers to ensure high-quality IT service delivery.
• Provide regular updates on IT projects, operations, and performance improvements.
• Establish protocols for monitoring infrastructure and network performance.
• Implement robust data backup, disaster recovery, and business continuity plans.
• Manage cloud resources and ensure seamless integration with on-prem systems.
• Act as the primary contact for internal and external IT-related matters.
• Present IT performance metrics and improvement plans to senior management.

Requirements

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field. Master’s degree in IT Management.
• Minimum of 8 years of experience in IT infrastructure, network management, and team leadership.
• Strong knowledge of server administration, networking, storage solutions, and cloud platforms (e.g., AWS, Azure, Google Cloud).
• Hands-on experience with IT security tools and practices, including firewalls, antivirus, and endpoint security.
• Familiarity with backup solutions, disaster recovery, and business continuity planning.
• Candidates with these certifications will have a distinct advantage, ITIL, ISO 27001, CISSP, CISM, Cloud certifications such as AWS Certified Solutions Architect or Microsoft Azure Administrator, CCNA and CCNP. Equivalent experience may also be considered.
• Excellent analytical skills for diagnosing and resolving complex IT issues with strong decision-making and critical-thinking capabilities.

Overview

As IT Assistant, you will assist the Manager, Service Support in managing and maintaining key software systems, including erpbos® , ebos® , profit Software from Progress Group, Hubble Build Software & etc. Additionally, the candidate will assist the IT Technical Executive (Assistant / Senior) with various IT tasks and provide technical support to staff. You are to adhere to Greyform Integrated Management System (IMS) and compliance to applicable Singapore Standards, Code of Practices and Regulations in the Industry.

Responsibilities

• Manage and maintain ERP systems (erpbos® , ebos® , profit) from Progress Group.
• Administer Hubble Build software, ensuring smooth operation and integration with other systems.
• Perform regular updates, backups, and troubleshooting for all managed software.
• Ensure data integrity and security across all platforms.
• Assist the IT Technical Executive (Assistant / Senior) with daily tasks and projects.
• Provide technical support to staff, resolving hardware and software issues.
• Set up and configure new hardware and software as needed.
• Maintain IT inventory and ensure all equipment is up-to-date and functioning properly.
• Conduct training sessions for staff on the use of e rpbos® , ebos® , profit Software, Hubble Build Software & etc.
• Create and maintain user manuals and documentation.
• Provide ongoing support and troubleshooting for end-users.
• Monitor system performance and ensure optimal operation.
• Implement and maintain security protocols to protect company data.
• Perform regular system audits and generate reports for management.
• Track areas of weaknesses for improvement on efficiency, availability, and functionality to all related services.
• Participate in Budget Planning.
• Authorize to stop operation if conditions are out of safety measures.
• Perform any other duties as assigned by the Management and the designated manager / personnel.

Qualification Requirements:

• Proven experience in software administration, particularly with the specified systems.
• Proficiency in managing and maintaining ERP systems.
• Strong IT systems, networks, and hardware knowledge.
• Excellent problem-solving skills and attention to detail.
• Ability to work independently and as part of a team.
• Strong communication and interpersonal skills.
• Strong organizational skills and the ability to manage multiple tasks simultaneously.
• Ability to conduct training sessions and create user manuals.
• Commitment to maintaining data integrity and security.
• Knowledge of ISO9001, 14001 & 45001 standards, Singapore Standards and Regulations will be an advantage.

• Working Days: 5 Working Days
• Working Hours: 8am - 515pm / 830am - 545pm
• Basic: up to $7500 (depending on experience)
• Location: Changi (Transport provided at Tanah Merah MRT)

Job Description:

• Design, develop, implement and coordinate IT system and policy implementation in adherence to business objective, security standard (includes corporate governance framework for IT and cyber-security) and audit requirement.
• Lead a team to provide IT supports to club operations and introduce new IT technologies to improve operational efficiency.
• Engage and manage vendors on fulfilling Service Level Agreement.
• Plan, manage and control IT budget to achieve cost efficiency.
• Ensure the Club Management System (CMS) is effectively operational at all times.

Requirements:

• Degree in Computer Engineering or Microsoft Certified Professional or equivalent.
• CISSP, PMP and MCSE certifications will be of added advantage.
• At least 3 years of experience in similar capacity
• Ability to manage and synergize team.

To Apply, kindly Whatsapp 8949 4716 and quote <IT Manager>

Jacqueline Neo (R1104548)
The HR Ecology Pte Ltd (13C6391

1. To act as a single point of contact for all user incidents, requests, and general communication.
2. Provide Level 1/2 support to all applications or software systems.
3. Coordinate with different support team to ensure issue resolved with proper resolution recorded.
4. Follow SOP and policy defined.
5. Knowledge Base Maintenance.
6. Provide incident management for all in-scope assets.
7. Responsible for tickets resolution within scope of support, with the use of remote diagnosis and resolution where appropriate.
8. Responsible for call logging, call assignment, incident management & coordination, call trackingand follow up to closure within agreed SLA.
9. SLA compliance and reporting.
10. Responsible for scheduling the engineers for onsite service calls.
11. Log all calls in the CRM system provided; review and manage all incidents and problems to ensure accurate recording, appropriate classification, timely escalation and updates to the customers.
12. Manage proactive monitoring using relevant tools and manage the alerts and tickets generated to closure.
13. Review the incidents and contribute to building up a knowledge base for effective and efficientIT support.
14. Develop and maintain service desk metrics and reports.
15. Focus on first call resolution to ensure early closure of tickets.

• Serving as the first point of contact for Client end users seeking technical assistance over phone, email, MS team and ticketing system and updating all cases reported into the Client ticketing system.
• To configure, install, support, and maintain IT hardware and software – PCs, laptops, and mobile devices, printer/copiers. Windows operating systems, applications software.
• To support Meeting Room Tablet, Projector, Telephone, Cabling and Audio Video (AV) System.
• Record events and problems and resolutions in Client ticketing system.
• Coordinate with Client IT Department to plan and implement software upgrade and OS installation or hardware tech refresh on PCs, laptop, and mobile devices.
• Day to day management of the helpdesk – dealing with cases from inception to completion
• Required to monitor and update Client IT Asset Management System
• Required to attend Client end-users within Client premises.
• Client IT Environment require support is inclusive of: -
  • Install and troubleshoot Windows & No Windows Applications
  • Account Administration
  • End User Support
  • Setup / Troubleshoot Laptop / Desktop / Printing / Meeting Room facilities /Video Conference System
  • Multi-purpose hall Sound System
  • PC inventories & Bi-monthly stock take
  • Skype / MS Team Voice
  • Software Management: Endpoint Central / Intune
  • Microsoft Defender
  • VPN Solution
  • in-house escalation to Level 2/3 Support. Hardware Tech Refresh – Windows 11 Migration, Autopilot implementation

Job Title: IT Consultant

Location: Singapore
Employment Type: [Full-Time/Part-Time/Contract]
Reports To: Lead Consultant

Job Summary

We are seeking a highly skilled and experienced IT Consultant to join our team. The ideal candidate will provide expert advice, strategic planning, and hands-on technical support to our clients. This role involves assessing IT systems, recommending solutions, and implementing technologies to improve performance, efficiency, and security.

Key Responsibilities

• Assess client IT needs and systems to identify areas for improvement.
• Provide strategic advice on technology use and implementation.
• Design and implement IT solutions tailored to client requirements.
• Collaborate with stakeholders to define project scope and deliverables.
• Ensure compliance with IT standards, policies, and best practices.
• Troubleshoot and resolve technical issues to minimize downtime.
• Conduct training sessions and workshops for client teams.
• Stay up to date with emerging technologies and industry trends.

Qualifications and Skills

• Education: Bachelor's degree in Information Technology, Computer Science, or a related field.
• Experience: Proven experience as an IT Consultant or similar role.
• Technical Expertise:Proficient in cloud computing, networking and cybersecurity.
  Familiarity with software development, database management, or system integration.
  
• Strong analytical and problem-solving skills.
• Excellent communication and presentation abilities.
• Project management skills and familiarity with methodologies like Agile or Scrum.

Preferred Qualifications

• Professional certifications (e.g., ITIL, PMP, AWS, Microsoft, or Cisco certifications).
• Experience in Blockchain Technologies, AI and Software Coding.

What We Offer

• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• A collaborative and innovative work environment.

About Allport Cargo Services Logistics Pte Limited

Allport Cargo Services Logistics Pte Limited is part of the DP World Group. DP World is an Emirati multinational logistics company based in Dubai, United Arab Emirates. It specialises in cargo logistics, port terminal operations, maritime services and free trade zones and with an annual revenue turnover of US$18 billion in FY2023 and has over 108,000 employees in 74 countries on six continents.

Job Descriptions:

• Managing and monitoring all installed IT systems and infrastructure
• Support, configure, maintain, and upgrade in house servers
• To identify, diagnose and rectify any issues in computer hardware, software, services, and applications
• Set up, configuring and maintenance of computers and servers
• Responsible for backing up of information in applications and servers
• Implement security, back up and redundancy strategies to maintain data safety
• Analyzing information, General programming skills, Software debugging, documentation & testing
• Fixing and installing, hardware, software, and networking issues
• Install, integrate, and maintain new server hardware and applications
• Providing end users with the help and support they need

Requirements:

• Diploma in IT or Computer Science related discipline
• Minimum 3 years’ experience in related field
• Strong problem solving and troubleshooting skills
• Possess good communication and interpersonal skills

We are looking for candidates that are looking for IT job.

Job scope as follow for the candidate:

• Provide technical support to ensure the smooth operation of PCs / NB/ Servers/Network switch/Router/Firewall/ printer through regular maintenance & housekeeping.
• Job also include diagnosing and resolving of hardware and software problems, installing software and new applications as well as providing advice and assistance to users.
• Cabling job

Willing to learn & responsible

Responsibilities

• Develop and implement ICT training programs for students, ensuring skill readiness for competitions.
• Prepare lesson plans and schemes of work for ICT programs.
• Conduct training aligned with the ICT curriculum.
• Maintain and update the school website per MOE policies and standards.
• Oversee multimedia projects, including videos, photography, and graphic design.
• Collaborate with the LMS provider to support teachers in training, account setup, and content creation.
• Provide IT support services, including procurement, evaluation, and IT/AV recommendations.

Requirements

• Diploma/Degree in IT, Multimedia Technology, Digital Media, or Visual Communication.
• Proficiency in Microsoft Office and Adobe tools (Photoshop, Illustrator, Premiere Pro, etc.).
• Hands-on experience in multimedia (web design, graphics, video production, photography).
• Tech-savvy with the ability to learn new software quickly.
• Strong communication skills and classroom training confidence.
• Flexibility to handle ad-hoc projects.

Job Responsibilities:

• Configure and setup end user machines such as desktops and laptops.
• Provide end user support to internal colleagues.
• Diagnose IT issues and escalate to internal IT team or external vendor where necessary.
• Performs 1st tier basic IT support role to support end-users computing needs by adopting standard ITIL processes
• Keeps track/monitor end-to-end change request (CR)
• Assist infrastructure team to gather additional information from end users related to CR
• Keep track of all end-user computing software licenses, assets inventory and accessories/peripherals
• Perform data purging activities as and when requested by clients

Technical Skillset:

• Knowledge of Microsoft desktop operating systems and desktop software
• Windows 7, Windows 8.1 and Windows 10
• Excellent hardware and software problem solving skills
• Ability to seek solutions to problems using one’s own resources

Job Requirements:

• NITEC or higher in Information Technology
• Candidates without working experience are encouraged to apply as well
• Candidate must be able to multi-task and able to work under pressure and manage stress effectively

Interested candidates may APPLY NOW or email us at [email protected]

Type: Full-time

Salary: Competitive, based on experience

About the Role:
We are seeking an experienced IT Manager to lead the delivery of high-quality IT services. You’ll manage the IT service desk, ensure service level compliance, and drive continuous improvement in line with industry standards.

Key Responsibilities:

• Oversee IT service delivery and support teams
• Ensure compliance with SLAs and KPIs
• Manage vendor relationships and third-party contracts
• Lead incident resolution and service improvements
• Foster a collaborative and compliant work environment

Qualifications:

• 2-5 years in IT service management, including leadership experience
• Strong knowledge of ITIL and service management processes
• Excellent communication and problem-solving skills

Benefits:

• Competitive salary and benefits package
• Opportunities for professional growth and certifications
• Inclusive and supportive work environment