Job Description

• Administer purchase requisition, quote and purchase order documents and processes.

• Work with planning, customer service and logistics team on material planning to support manufacturing needs.

• Coordinate with vendors and forwarders on incoming and outgoing shipments.

• Maintain and manage the supply chain network and system working with vendors & contractors, freight forwarders & agents and Customers or subcontractors.

• Source for materials and new vendors & contractors , to negotiate for competitive prices, identify potential, effective and reliable Prepares and maintain all purchasing document.

• Ensure timely delivery of raw materials to meet the production requirement.

• Updates and maintain the approved vendor list (AVL).

• Responsible for supplier assessment / qualification.

• Responsible for the assessment of RoHS compliant for any new material to be purchased.

• Responsible for the waste disposition process working with qualified vendors and internal team.

• Responsible for ISO documentation, review and revision working with internal team.

• Responsible for purchasing related documents filing system complying to company ISO system requirements.

• Comply with all Quality, Environmental, Health, Safety and Security policies and procedures of the Company.

Qualifications/Requirements

• Diploma in Supply Chain, Business Administration, Material Engineering or any Engineering field or equivalent

• Minimum with three years’ experience in purchasing or logistic / purchasing environment

• Knowledge in ISO 9001 & ISO 14001 QEMS is preferred

Responsibilities:

• Overall warehouse management and coordination of delivery arrangement;
• Prepare and arrange goods for delivery;
• Receive and store incoming goods;
• Organize, allocate and store goods with proper documentation/report recorded;
• Prepare monthly, mid-year and year end stock take report;
• Coordinate and liaise with the customers, colleagues and external delivery drivers;
• Update and manage ERP system;
• Maintain storage areas and warehouse equipment in a neat, clean, orderly and safe manner;
• Other ad-hoc duties assigned.

Requirements:

• Min. Diploma in Logistics / Warehouse Management or equivalent.
• Minimum 2 years of experience in relevant industry (retail / distribution).
• Adaptable, self-driven, team player, resourceful & meticulous, with a keen-eye for details and hands-on person.
• Able to excel under pressure, multi-tasks, handle tight deadline and well-organised.
• Strong problem solving skills and result oriented.

• Oversee and lead ISO tanks operations team.
• Manage documents for import/export, transshipment operations and orders handling for local and overseas customers.
• Liaise with haulers, forwarders and customers and handle invoices and payment matters.

Requirements:

• Diploma and above
• At least 5 years of supervisory/operations experience in ISO tanks.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Reporting to the Tenancy Manager, you will provide general administrative support such as proper filing and scanning of the documentations and other paper works necessary. You will also be involved in leasing/tenancy processing, documentations and administration including preparation of reports, Tenancy Agreements and updating of database system. In addition you will also be attending to tenant’s enquiries on tenancy and financial matters.

• Min Diploma in Real Estate/ Property Development
• Min 2 years of relevant working experience
• Meticulous, organized and a team player
• Possess good communication and interpersonal skills

Job Duties And Responsibilities

• Update purchasing records, data and pricing into system.
• Prepare and process purchase orders.
• Manage all correspondences related to vendor, pricing and delivery shortage.
• Coordinate with Project Team and Suppliers.
• Assist in quotation for tender purposes.
• Responsible for filling of all purchasing documents and maintain record for the Purchasing Department.
• Collate and submit purchasing documents such as supplier invoice, PO, and DO to Finance Department.
• Liaise with Finance Department on payment matters.
• Coordinate with Store and vendor on cancelled or damaged items.
• Perform other ad-hoc duties as assigned.

Requirements

• Minimum ‘O’ level or equivalent, Diploma/Degree.
• At least 2 Year(s) of working experience in the related field is required for this position.
• Able to effectively communicate with suppliers / vendors.

Administrative & Operations Assistant | Import and Export Shipping | Logistic Support | Orchard

• Salary: $2000 - $2600
• Working Location: Ngee Ann City Tower, Orchard
• Working Hour: Monday - Friday (8.30am - 5.30pm)

Job Description:
General administrative duties

• General upkeep of the office.
• Requisition of office equipment and supplies.Manage and order office stationaries & pantry supplies.
  Liaise with suppliers on printing of name cards and letterheads, office equipment, office broadband, etc.
  
• Data-entry, general filing, scanning & photocopying.
• Run errands - banks, etc.
• Perform ad-hoc duties as and when required.

Operations duties

• Preparations of Import and Export shipping documents
• Coordinating between suppliers, vendors and customers.

Job Requirements:

• At least 1 year of relevant experience

For complete list of jobs opportunities please visit

Supreme Full Jobs List

Part Time / Contract Staffing Telegram Group

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

KEY RESPONSIBILITIES

· Provide second-level technical support for datacenter and building networks, including WAN and LAN environments.

· Manage and maintain firewall systems, ensuring security policies and configurations are up to date.

· Troubleshoot and resolve issues related to various network devices, such as routers, switches, and load balancers.

· Collaborate with cross-functional teams to implement network changes and upgrades.

· Monitor network performance and security, identifying and addressing potential vulnerabilities and risks.

· Participate in the design and implementation of network solutions, ensuring scalability and reliability.

· Document network configurations, changes, and incidents according to standard procedures.

· Contribute to the continuous improvement of network support processes and best practices.

WHAT WE ARE LOOKING FOR:

· Proven experience in a network support role, with a strong focus on datacenter and building networks.

· In-depth knowledge of firewall management and experience with firewall technologies, including Checkpoint and Palo Alto.

· Proficiency in supporting a variety of network devices, including Cisco routers and switches.

· Familiarity with WAN and LAN technologies, including routing protocols and network segmentation.

· Strong troubleshooting and analytical skills, with the ability to diagnose and resolve complex network issues.

· Relevant certifications in network technologies, such as CCNA, CCNP, Check Point Certified Systems Administrator (CCSA), and Palo Alto Networks Certified Network Security Engineer (PCNSE), are advantageous.

EA License No. - 14C6941

THIS IS A 2-YEARS RENEWABLE / CONVERTIBLE CONTRACT ROLE.

DCS is hiring an executive and a manager to be part of the team responsible for management of the Infrastructure and its Sustainability Performance.

Responsibilities:

• Planning, development and maintenance activities of the group’s Infrastructure, facilities and exhibits in accordance with the guidelines and regulation.
• Procurement, Budgeting, Contracts, Facilities, and project management. Supports Training, Operations, Audits, and business continuity management.
• Assist in tracking and analysis of project & operations data, such as utilities and equipment performance, in support of sustainability initiatives.
• Support exploration and implementation of projects related to digitization of SMART and Green FM.

Requirements:

• Degree in Environmental Science, Engineering, Real estate, Facilities management or equivalent.
• 1 year of relevant working experience is preferred, but fresh graduates with the correct attitude and aptitude will be considered
• Experience with Building Management / Energy Management System
• Competent in MS Office applications
• Attended and Certified in one or two of the following area:
• Green Mark Associate
• Sustainability Course
• Project Management
• Workplace/ fire Safety Management
• Analytical with good communication and problem-solving skills

Job Details

• electrical knowledge
• Able to start dayshift work at 4AM or nightshift start from 12AM
• Able to handle electrical work, logistics, independent and able to work under pressure
• Able to handle heavy load of goods up to 50kg
• Prefer Possess a valid Class 3/4 license with good driving track records
• Familiar with Singapore route
• Any other duties as and when assisgned
• Able to work 5.5 day

Requirements:

• Physical strength and good stamina
• Good interpersonal skills and verbal communication.
• Proficiency using GPS devices

Job Description

- Understand and comply to company’s policies and procedures

- Work closely with the managers to lead staff

- Ensure smooth operation of outlet

- Confident in interacting with customers

- Provide recommendations and upsell to maximize profitability

- Able to handle POS and staff roster
- Maintain good hygiene and housekeeping
- Statutory Benefits (Annual Leave, Sick Leave, Medical Claim)
- Uniform will be provided

Requirements

- Start work at midnight 12am

- F&B experience

- Able to work in a fast-paced environment

- Strong focus on operations, customer service and food quality

restaurant Service or equivalent.

The number one goal of everyone in our team is to make our Clients exceptionally happy. The Technical Support Consultant (L2) plays an important role in making sure that happens.

The Technical Support Consultant (L2) handles escalated support requests from Service Desk Support Consultant (Level 1) where they can’t handle as well as any projects that require on-site implementation.

When help is needed, the Technical Support Consultant (L2) can turn to the Team Leads and Technical Manager for guidance and support.

Role and Responsibilities

• Work on and resolve escalated Helpdesk Tickets
• Delight our Clients with a Friendly, Quick and Helpful Experience
• Provide the Client with advanced on-site troubleshooting
• Provide the Client with on-site installation & removal of equipment
• On-Site Hardware Maintenance and Support
• Use our Ticketing System to work on and resolve Helpdesk Tickets & Service Requests
• Managing and recording all work though our Ticketing System
• Make sure that Client Documentation in well maintained
• Split tickets that have several issues into their own individual ticket
• Make sure that tickets aren’t “stale” throughout the process
• Use our Ticketing System to work on and resolve Helpdesk Tickets & Service Requests
• Managing and recording all work though our Ticketing System
• Make sure that Client Documentation in well maintained
• Split tickets that have several issues into their own individual ticket
• Make sure that tickets aren’t “stale” throughout the process
• From time to time the projects team will need additional resource to help deliver projects on-site
• Create and maintain documentation for on-site processes
• Escalate tickets that require Team Leads or Technical Manager support
• Work with Service Desk Support Consultant (Level 1) to communicate to the client the status of their ticket every step of the way, notify them of any changes or outages related to their issue
• Identify, Communicate and Mitigate potential risks to the Service Delivery Manager and Clients
• Follow the schedule provided by the Team Leads or Technical Manager or appointed Service Coordinator / Dispatcher
• Follow Standard Operating Procedures (SOPs) for daily / weekly recurring tasks
• Follow all our Security Procedures and Keeping a Vigilant Eye for Security Issues
• Identify opportunities for improvement and make constructive suggestions for change
• Contribute to the process of innovative change effectively
• Undertake other duties as required by the Service Delivery Coordinator, Service Delivery Manager

Qualifications and Education Requirements

• Diploma or Degree in Engineering (Electrical & Electronic, Computer Science, Telecommunication, Information System of the equivalent)
• Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role
• Hands-on experience with Windows/Linux OS environments
• Good understanding of computer systems, mobile devices and other tech products
• Good knowledge of cloud concepts and networking
• Ability to diagnose and troubleshoot basic technical issues
• Familiarity with remote desktop applications
• Excellent problem-solving and communication skills
• Ability to provide step-by-step technical help, both written and verbal

Job Description

- Understand and comply to company’s policies and procedures

- Work closely with the managers to lead staff

- Ensure smooth operation of outlet

- Confident in interacting with customers

- Provide recommendations and upsell to maximize profitability

- Able to handle POS and staff roster
- Maintain good hygiene and housekeeping
- Statutory Benefits (Annual Leave, Sick Leave, Medical Claim)
- Uniform will be provided

Requirements

- Start work at midnight 12am

- F&B experience

- Able to work in a fast-paced environment

- Strong focus on operations, customer service and food quality

restaurant Service or equivalent.

Job Description

- Understand and comply to company’s policies and procedures

- Work closely with the managers to lead staff

- Ensure smooth operation of outlet

- Confident in interacting with customers

- Provide recommendations and upsell to maximize profitability

- Able to handle POS and staff roster
- Maintain good hygiene and housekeeping
- Statutory Benefits (Annual Leave, Sick Leave, Medical Claim)
- Uniform will be provided

Requirements

- Start work at midnight 12am

- F&B experience

- Able to work in a fast-paced environment

- Strong focus on operations, customer service and food quality

restaurant Service or equivalent.

Responsibilities:

• Develop and execute creative marketing and communication strategies, plans and approaches to the market
• Create and manage special events and campaign calendar
• Initiate new creative solutions to support company's business operation
• Creating of marketing material and proposal kits
• Responsible for content management and oversees company's various social media profiles and respond to reviews/enquiries
• Lead in outreaching to different partners and digital platforms for branding and marketing opportunities
• Any other duties as assigned

Requirements:

• Degree or Diploma in Marketing Mass Communications, Creative Media Design, Digital marketing, Marketing, Advertising and relevant fields
• Preferably work experience in handling E-commerce platform
• Proficient in MS Word, Excel and PowerPoint and knowledge in Photoshop, Illustrator and video editing software
• Knowledge in other word processing and web analytics tools will be an advantage
• Creative, detail-oriented, proactive and result-oriented
• Able to work independently and meet deadlines

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Duties and Responsibilities :

• Assist Senior Manager of Quality & Compliance to oversee the ISO Quality Management System held by the company.

• Work with internal stakeholders from Air Freight, Ocean Freight, Logistics, Courier, Cross Border Trucking Departments in achieving and meeting the set quality standards and procedures.

• Conduct training to stakeholders on topics related to quality standards and procedures.

• Work with internal stakeholders to understand and to meet the needs of customers.

• Gather quality objectives achievement metrics by internal stakeholders.

• Gather quality objectives achievement metrics by key suppliers.

• Work with internal stakeholders to gather customer satisfaction metrics.

• Monitor compliance to national and international quality standards and related regulations.

• Participate in quality related activities such as audit, qualification program, claims etc

Requirement

Minimum 2 years’ experience in quality management QC related field

Diploma level or higher. Knowledge of ISO9001, ISO13485 or SS620, TAPA or TradeFIRST.

Computer literate.

Details oriented with Excellent communication skills

Able to meet deadlines

Experience in managing a team

Prior working experience in freight forwarding/Logistics industry is a plus

• Drafting/preparation of presentation materials, publicity materials, updating of departmental websites (internal and external)
• Liaise with internal and external stakeholders for data and information
• Assist in organizing and supporting meetings, events, and other initiatives/programmes
• Assist in any other duties assigned by HOD and supervisor

Qualifications:

• At least Diploma holder (preferably with arts background)
• Preferably with working experience, in the healthcare / education / R&D industry. Fresh graduates are welcome to apply.
• Good writing, communication and organizational skills
• Pro-active, meticulous, good interpersonal skills, able to work independently and in a team
• Proficient in MS Office applications e.g. Excel, PowerPoint, Word and webconferencing tools such as MS Teams and Zoom

We are expanding our Tipsy Family!

This job opportunity is with Accread, our esteemed accounting firm trusted by over 200 brands. If you have a passion for accounting and seek a rewarding and dynamic job, Tipsy Collective is the place for you! We are seeking enthusiastic, motivated individuals who thrive in a dynamic work environment.

A People-First Culture

Tipsy Collective is a multi-concept holding group led by a team of passionate individuals who seek to present hospitality uniquely through a series of thoughtful concepts. Tipsy Collective's brand and its foundation was built from the client lens as a basis for everything we do. It is this exceptional client loyalty and our talented employees that form our bedrock.

Responsibilities:

• Handle full set of accounting functions for our clients such as invoice billings, receipts, data entry and payment of suppliers’ invoices and other ad-hoc expenses

• Update and provide input to sales reports for our clients (monthly/ annual).

• Manage monthly and annual closing for our clients

• Handle monthly intercompany billings and process staff claims (if necessary)

• Handle GST registration, preparation and filing for our clients

• Perform monthly/yearly bank reconciliations for our clients

• Do up monthly P&L report to present to the necessary parties

• Ensure timely preparation of balance sheet schedules for our clients

• Liaise with our clients’ sales, operation team and suppliers/ customers

• Ensure compliance with accounting policy and procedures

• Maintaining proper filling of documents

• Assist in any ad hoc assignment.

Requirements:

• Minimum 2 years of experience in accounting.

• Diploma or bachelor’s degree in Accounting / Finance or other relevant fields.

• Strong computer literacy and adept in MS Office especially Excel.

Employee Benefits:

• Positive Working Environment

• Career Progression

• Performance Bonus

• Staff Discount

• Flexi-benefits of $150 annually

• Enhanced Growth Fund

• Outpatient Medical Benefits

• Annual Leave, Birthday Leave, PH and many more

Good culinary and teamwork skill

Handworking and willing to teach

Ensure ingredients and final products are fresh.

Ensure and maintain the cleanliness of kitchen and premise.

Provide recipes and standard operating procedure

Bake, grill, steam and boil meats, vegetables, fish, poultry and other foods.

Present, garnish and arrange final dishes.

Stock-take and ordering of ingradients and supplies

Able to work on weekend

Managing of food costing

Procurement of ingredients

Planning of kitchen station and kitchen staff

We are seeking an experienced Senior / HR Executive with expertise in Southeast Asia employment laws and practices to join our dynamic team. The ideal candidate will be responsible for overseeing the day-to-day HR operations, providing support in various HR functions, and ensuring compliance with local regulations.

Responsibilities:

1) Recruitment and Onboarding:

• Assist the Manager in end-to-end recruitment processes, including job postings, screening, interviewing, and selection.
• Assist in facilitate the onboarding process for new hires, ensuring a smooth transition into the organization.

2) Employee Relations:

• Handle employee queries and concerns, fostering a positive work environment.
• Mediate and resolve conflicts while ensuring adherence to company policies and local labor laws.

3) Performance Management:

• Administer performance appraisal processes and assist in developing performance improvement plans.
• Conduct training sessions to enhance employee performance and career development.

4) Compliance and Policies:

• Stay updated on regional labor laws and regulations, ensuring company compliance.
• Develop and implement HR policies and procedures aligned with local laws and organizational objectives.

5) HR Administration:

• Manage and maintain accurate employee records and HR databases.
• Apply for a work visa /work permit when needed for overseas project
• Arrange transportation, Air ticket arrangements, lodging arrangements, etc.

6) Payroll administration:

• Assist in regional payroll, Tax, staff claims, etc…
• Assistant in Insurance coverage

7) Benefits and Compensation:

• Support in managing compensation and benefits programs, including payroll administration.
• Assist in benchmarking and reviewing compensation structures to remain competitive in the market.
• Other ad-hoc duties as and when assigned.

Qualifications & Experience:

• Diploma/Degree in Business Administration/Human Resources
• 3-5 years and above of relevant experience in HR Functions at regional.
• Good working knowledge of Employment-related/labor laws and regulations
• Proficient in MS Excel
• Organized, and meticulous, with the ability to prioritize tasks, good communication, and interpersonal skills
• Strong team player

Responsibilities:
Prepare Sales Tender / Quotations
Prepare monthly sales reports
Customers networking
Attend to sales enquires
Excellent customer service, interpersonal and communication skills

Requirements:
Min. 1 year experience in sales
Relevant experience in catering & hotel kitchen equipment and hospital industry preferred
Possess Chef experience background will be an added advantage
Candidates must be able to read and understand basic technical drawings
Proactive with good communication skills

• Render extraordinary and well-timed guide for clients enquires, feedback, order related.
• Responsible for all online customer support aid throughout all e-trade platforms.
• Plan and execute numerous online campaigns, activities, and promotions to drive sales for all e-Commerce platforms.
• Support e-commerce sales performance.

Requirements:

• Diploma in Business or equivalent.
• At least 2 years of relevant working experience.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22109628

Job Purpose

Supporting the Management Accountant and Finance Business Partner to ensure that insightful management information is delivered in an accurate and timely manner to meet internal deadlines.

Responsibilities

• Assist with the production of monthly management accounts.
• Assist with the production of quarterly forecasts and annual budgets for relevant companies.
• Posting of monthly journals including accruals and prepayments.
• Provide variance analysis where required to forecast/budget with explanations.
• Meet group reporting deadlines.
• Monthly bank reconciliations.
• Completion of monthly balance sheet reconciliations (including intercompany accounts and transactions); flagging issues and communicating these.
• Continual focus on improving reporting and accounts production process.
• Management of the year-end process and assist in dealing with audit queries.
• Prepare flash sales figures (mid-month and end of month).
• Completion of local tax compliance documents (where applicable).
• Other ad hoc duties and projects as required.
• Support and cover Credit Control and Purchase Ledger when required.

Requirement:

• Min Diploma in Accountancy with 2 years
• Strong IT skills for communication and documentation (ie. Excel, Outlook)
• Accuracy skills for capturing information.
• Part qualified preferred (or previous experience considered).
• Experience of multi-currency ledgers and foreign exchange an advantage.
• Experience of dealing with foreign subsidiaries an advantage.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a Human Resource Executive - Talent Acquisition & Management who can help support through the next phase of growth and development roadmap.

Job Description / Duties:

• Manage the entire talent acquisition function to support expansion of company
• In charge of onboarding/ off-boarding of employees
• Assist in talent retention and crafting out competitive strategies with regards to compensation and benefits
• Implement and execute training plans and conduct trainings as well as post-training evaluations
• Organise company events including festival celebrations, anniversary dinner and team-bonding events
• Handle work pass application, renewal and etc
• Ensure company’s compliance with local relevant regulations
• Assist in other HR operations and business functions
• Ad-hoc duties as assigned

Requirements:

• Diploma in relevant discipline
• Minimum 1 year of relevant experience
• Experience in Staffing/ Recruitment industry will be added advantage

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Allegis Global Solutions is the exclusive Contingent HR services provider for one of the world’s leading banks.

At Allegis Global Solutions we’re proud to be the leader in global talent solutions. We draw upon decades of industry expertise to develop innovative tools, products, processes and strategies focused on outcome. Moreover, we’re incredibly proud to have built a culture that empowers our people to make their mark while making deep connections that will last a lifetime. With our passion and culture for talent, we are truly transforming the way the World acquires talent.

Our Client is one of the world's most international banks with over 1,100 branches, offices and outlets in 67 countries. They operate in some of the world's most dynamic markets and have been for over 150 years. More than 90 per cent of their income and profits are derived from Asia, Africa and the Middle East. Their brand promise, Here for good, underlines their distinctive approach.

The purpose of this role is to provide senior change delivery support in driving the ongoing roadmap implementation, adoption and continuous improvement of an internal Employee Communications Application.

You are a change leader with experience in driving digital-first programmes across a global, complex and highly regulated organisation with experience in the rollout and adoption of enterprise platforms.

You will be a key member of an agile squad, driving implementation activities that progress the rollout of our internal communications platform across the organisation.

Key Roles & Responsibilities:

• Lead the design and implementation of the change management strategy for the Pulse, whilst ensuring alignment to other strategic initiatives
• Develop and activate the engagement strategy to generate excitement for the platform and to foster long-term adoption and community building
• Conduct change and business impact assessments to understand how project activities will affect the broader organisation
• Work closely with relevant functions like HR, IT and internal communications to deliver change enablers and drive forward the change agenda
• Coordinate with teams across the organisation to integrate the internal communications platform into relevant systems and support the decommission of existing communications platforms
• Identify blockers and implement innovative and pragmatic solutions to risks and issues that may arise
• Facilitate and champion best-in-class change delivery practice

Key Stakeholders

Internal

• Product Owner
• Agile Delivery Lead
• Group Digital Channels
• CABM COO Change Management
• Group Change
• Internal Communications Teams Stakeholders
• CABM teams in Group, regions and countries
• Technology, Transformation & Operations (TTO)
• Legal and Compliance Teams

External

• Implementation partners
• Creative / design agencies
• Technology partners

Requirements:

You are a skilled change professional with proven experience of leading large-scale digital or communications projects in multinational globally distributed organisations. You have experience of driving employee advocacy and positive brand sentiment through collaboration with digital teams in financial services or another industry.

• At least 8 year experience in a project or program change role
• At least 3 years in an agile environment (ideally Scrum)
• A high degree of personal initiative, with a drive and ability to meet challenging goals
• Ability to effectively engage with stakeholders across all levels of the organisation
• Full organisation awareness – ability to recognise unspoken limitations and cultural nuances
• Ability to perform well under pressure, with strong problem solving and negotiation skills
• Change managements certifications (e.g., APMG, CCMP)
• WorkVivo or other ECA implementation
• Highly organised with attention to detail
• Excellent communication skills (both written English and verbal)
• An effective problem solver and outcome-focussed
• International experience with strong cultural adaptability and ability to work with a variety of teams
• Positive “can do” attitude
• Flexible approach and attitude to work
• Managing multi-priorities
• Passionate about all things digital and can bring new ways of thinking and innovation to the team
• Have an audience centric mindset and passion for engaging with audiences through digital channels
• A can-do approach, and collaborative mindset
• Can drive projects and campaigns across channels and geographies
• Have worked in multinational corporations, agencies, or social networks – ideally with experience in regulated environments
• Have great stakeholder management skills, working across teams and functions

Roles & Responsibilities

• Single point of contact for all IT issues and escalations.
• Relationship Management able to engage and resolve IT infrastructure technical issues for senior executive VIP stakeholders with least turnaround time.
• Excellent troubleshooting skills on Windows 10, Azure, AD, SCCM, Ivanti and 0365.
• Experience of using elevated privileges.
• Extensive knowledge of Autopilot Intune Build.
• Hands on experience of SCCM Application Deployment.
• Hands on experience of managing Active Directory EUC GP Management.
• Hands on experience of Citrix Storefront and VDI provisioning.
• Prior experience of troubleshooting Zscaler VPN issues.
• Experience in modern EUC/services hosted on Azure.
• Good awareness of Ivanti Control App Controls.
• L1 support for Legal & General business applications (Bloomberg, Refinitiv Eikon, Lipper, Macrobond, Tradeweb).
• Experience of using GTA Remote Console and able to diagnose and resolve technical incidents remotely.
• Able to diagnose and resolve Dell Laptop Hardware faults.
• Able to resolve faults with all Microsoft Products such as Teams, MS Office and O365.
• Troubleshoot and resolve technical problems relating to facilities - wireless networks, peripheral device such as printers, scanners, and mobile/smart phones.
• Stakeholder and Vendor Management skills and able to work with global teams for resolution of incidents.

Must Have

• Excellent knowledge of Windows 10 O/S
• Excellent communication skills and able to converse with management at all levels.
• Troubleshooting skills and able to resolve problems independently.
• Good knowledge of AD and other EUC tools outlined above.
• Flexible working hours as per business requirements.
• ITIL Service Framework.

Good to Have

• Windows 10 Tech Support
• ITIL Certified
• Work Experience in Insurance Domain