Position Overview:

We are seeking an IT to assist with daily IT operations, focusing on maintaining essential hardware, networks, and systems, as well as providing support for Office 365 administration. This role offers practical, hands-on experience in troubleshooting and managing IT infrastructure while working closely with an experienced IT team.

Key Responsibilities:

1. Network Support:

a. Monitor and maintain the company’s network systems.

b. Troubleshoot and resolve network connectivity issues.

c. Assist with setting up and configuring network devices such as routers and switches.

2. Hardware Support:

a. Install, configure, and maintain hardware such as laptops and copiers.

b. Diagnose and troubleshoot hardware malfunctions.

3. Point of Sale (POS) Systems:

a. Assist with the setup product items on POS, configuration, and troubleshooting of POS systems.

b. Ensure proper functionality of POS devices.

4. Office 365 Administration:

a. Assist in managing Office 365 accounts, including creating and managing user accounts and email addresses.

b. Provide support for Office 365 applications, including Outlook, Teams, SharePoint, and OneDrive.

c. Help maintain security settings, such as managing permissions and multi-factor authentication.

d. Assist with Office 365 data backup and recovery tasks.

5. CCTV Systems:

a. Support the maintenance and monitoring of CCTV systems.

b. Assist with the setup of new cameras and ensure proper functionality and recording.

c. Perform regular checks to confirm system reliability.

Working Experience And Skill Requirement IT Programmer

a. Must be able to speak and write English proficiently;

b. Have at least three (3) years' post graduate experience working with Personal computers or compatibles;

c. Have at least three (3) years' post graduate experience using MS OS such as Windows 7 or higher and Microsoft Outlook;

d. Able to conduct unit, module, functional and volume testing; to analyze test results and to take corrective action.

For Java Requirement

The Programmer shall be required to:

a. Have three (3) years’ experience, within the past four (4) year’s timeframe, in each of the programming skills: - JSP,

- Servlet,

- Java Bean,

- Java Script,

- Session management

- JDBC, SQL

b. Have two (2) years’ experience, within the past three (3) year’s timeframe, in coding programs using each of the skills:

- HTML 5

- XHTML

- AJAX

- Web Services (REST API)

- JSON

- Java Server Faces

- EJB (session, entity & message, Service Locator, Business Delegate, Data Transfer Object, Data Access Object),

c. Preferably have hands on experience on the following: - IBM RAD9.0 or above or Eclipse or equivalent

- Portal and Portlet development

- n-Tier Architecture

- Java Web Security/LDAP

- JEE Security

- JEE Transaction

- XML

- Web Services (SOAP)

- JNDI

- UML diagrams

- Secure coding to prevent application vulnerabilities (for eg. Cross-site scripting; Injection vulnerability flaws such as SQL injection, command injection; Race conditions; Improper error / exception handling, etc)

The Programmers shall be required to:

i. Code, modify, test, correct and document new and existing programs using assigned languages, tools and coding conventions;

ii. Prepare and document test data;

iii. Prepare and set up testing and production environment;

iv. Prepare and maintain program and system documentation;

v. Assist in establishing file structures and processing logic requirements;

vi. Produce deliverables according to group standards and procedures;

vii. Assist Project Leaders in the study and design of application systems and work coordination, project management and user training work;

viii. Troubleshooting and supporting end-users in the implementation and maintenance of application systems;

ix. Train other contract programmers in the relevant skills;

x. Participate in Disaster Recovery activities eg simulation exercise at Disaster Recovery sites;

xi. Learn / pick up new programming skills related to System Development and Maintenance as assigned by the supervisors;

xii. Any other tasks related to System Development and Maintenance as assigned by the supervisors.

Job Description

· Provisioning and configure devices

· Installation and upgrading of software / patches

· Perform asset management & update asset records

· Setting up/tearing down of computers

· Updating to the latest windows and programs

· Conduct testing all on devices and systems

· Carrying out re-installation (cloning) of desktop images

· May be assigned with other IT related tasks

Job Requirement

o Nitec in any field

o No experience needed

o Team player

o Good communications and inter-personal skills

• Provide user support on desktops, printers and network and IT Security related issues.
• Perform daily end of day processing and ensure backup of servers performed successfully.
• Monitor and take necessary action on SIEM alerts from all servers and devices.
• Monitor vulnerability reports and patch the servers, PCs and Security Devices as recommended by the ISO.
• Maintain hardware & software inventory and manage maintenance support with vendors.
• Actively prepare and participate in the annual DR exercise.
• Maintaining Windows GPO on Windows 2019/2022 servers and SQL administration.
• Other ad-hoc tasks assigned by Head of IT.

IT Infrastructure

We are looking for a motivated IT Infrastructure to join our team. This role offers hands-on experience with Windows administration, Active Directory, and Linux, while supporting day-to-day IT operations. You'll work closely with our System Engineers on various tasks and projects, including user administration, system troubleshooting, and documentation. This is an excellent opportunity to grow your skills in a real-world IT environment.

Key Responsibilities:

• Assist with Windows server and desktop management, ensuring performance and security.
• Help manage Active Directory user accounts and permissions.
• Support Linux and Windows system administration tasks for projects.
• Assist with user onboarding/offboarding and access management.
• Help deploy and update Windows operating systems.
• Troubleshoot end-user hardware, software, and network issues.
• Contribute to system documentation and technical procedures.
• Work on special projects alongside the engineering team.

Job Requirements

• Degree/Diploma/ITE in Business Information Systems, Information Technology or equivalent.
• Basic knowledge of Windows operating systems and Active Directory.
• Willingness to learn Linux and IT infrastructure concepts.
• Strong problem-solving and communication skills.
• Bonus: Experience with home labs, personal projects, or certifications (e.g., CompTIA, Microsoft, Linux).
• Fresh grads are welcome to apply

Job Responsibilities:

1. Helpdesk Support(（LV1）:Provide technical support to resolve issues faced by company employees with computers, software, and hardware.
   Respond quickly to and handle daily technical support requests via phone, email, or on-site assistance.
   Provide training and guidance to employees on operating systems, application software, and network usage.
   
2. Hardware Architecture & Management（LV1）:Oversee the deployment, configuration, and maintenance of all IT hardware equipment (such as computers, servers, printers, scanners, etc.) within the company.
   Regularly check the performance and health of hardware devices, identifying and resolving potential issues proactively.
   Assist in planning and designing the company's hardware infrastructure to ensure that hardware facilities align with company needs.
   
3. Data Center Installation & Operations（LV1）:Participate in the installation, configuration, and testing of data center facilities to ensure stable equipment operation.
   Monitor the data center environment (e.g., temperature, humidity, air conditioning, UPS power, etc.) to ensure the continuous and stable operation of the equipment.
   Manage the daily maintenance of data center servers, storage devices, and network equipment, including hardware troubleshooting, repairs, and replacement of faulty components.
   
4. Network Maintenance & Optimization（LV1）:Responsible for the daily maintenance of the company’s internal network, including configuration and management of routers, switches, firewalls, and other network devices.
   Monitor network performance and optimize the network architecture to improve network stability and security.
   Configure and manage the company's VPN (if applicable) and Wi-Fi networks, ensuring smooth connectivity for remote employees and mobile devices.
   
5. Account Management & Access Control（LV2）:Responsible for creating, modifying, and deleting user accounts, and managing user permissions and access control.
   Configure and maintain enterprise email systems, file sharing systems, and internal system access permissions to ensure data security and compliance.
   Address technical issues related to user accounts, such as password resets, access requests, and permission issues.
   
6. Security Assurance（LV1）:Assist in implementing IT security policies to ensure the security of company data and information systems.
   Perform regular system and network vulnerability scans and promptly address security vulnerabilities.
   Monitor and respond to security incidents, taking appropriate measures to prevent data breaches and other security threats.
   
7. Documentation & Reporting（LV1）:Create and maintain IT-related operation manuals, troubleshooting documentation, and other technical documents.
   Regularly prepare system maintenance reports, network health check reports, and other technical support records and analyses.

Job Requirements:

• Education: Bachelor’s degree or higher in Computer Science, Information Technology, or a related field.
• Experience: Minimum 5 years of experience as an IT Engineer or in a similar role.
• Technical Skills:Proficient in Windows/Linux operating systems with experience in hardware installation and maintenance.
  Knowledge of Local Area Networks (LAN), Wide Area Networks (WAN), routers, switches, firewalls, and other network equipment configuration and maintenance.
  Familiarity with virtualization technologies, database management, and cloud service platforms.
  
• Problem-Solving Skills: Strong ability to troubleshoot and resolve technical issues under pressure.
• Communication Skills: Excellent communication skills with the ability to work effectively with both technical and non-technical staff.
• Security Knowledge: Familiarity with IT security standards and data protection regulations.
• Backup & Recovery: Knowledge of data backup and recovery solutions.
• Preferred Qualifications: Experience with cloud computing or automated operations is a plus.

Job Responsibilities:

· Responsible for maintenance of IT infrastructure.

· Co ordinate and implement new systems to expand existing infrastructure

· Day-to-day troubleshooting of PCs, servers and network

· Liaise with external vendors for servicing and support of IT infrastructure

· Coordinating and implementing of new equipment / systems

· Assist in the setting up of IT equipment for club events

· Maintenance of IT infrastructure including patching, updating, AV scanning, and backups

· Maintenance of IT infrastructure including:

• Network – LAN, Wireless, VOIP etc
• Hardware – Club2000e and various modules, Active Directory, Terminal Server, WSUS, Firewall, VOIP, Mail, Web etc
• Software – Operating Systems, Software Products, Software Licenses.

· Provide advice to internal departments on new and existing IT-related equipment

· Record and write minutes of meetings for IT sub-committee

· Provide related IT training to staff

· Any ad-hoc work as assigned by IT Snr Manager/General Manager

Requirements

· Minimum Diploma

· Fresh graduates are welcome to apply

· Knowledge of best practices in IT administration and system security

· Good interpersonal and communications skills

· Ability to listen and active problem-solving skills

· Ability to identify issues, recommend and implement strategies to resolve problems and manage issues effectively

Job Responsibilities:

• Reporting to engineer
• Routine testing of IT products
• Timely and proper recording of testing results
• Assist in any other ad-hoc projects assigned

Job Requirements:

• Candidate must possess at least ITE/Higher Nitec/Diploma in Electrical / Electronic / Computer IT Engineering or related fields
• Positive working attitude, able to multi-task and work independently
• Knowledge of PC systems using windows 10 or less preferred
• Knowledge of MS Office
• No working experience is required, training will be provided

Location: Alexandra Road

You will support the Senior/ Manager, Support Operations in managing the services across the various support operation services units, and to ensure the operation and maintenance support of the hospital are efficiently and effectively run.

Job Requirements

• Bachelor's degree
• Minimum 2 years’ relevant experience in healthcare industry. Those with experience in managing support operations will have an advantage
• Proficient in Microsoft Office applications such as Microsoft Excel, Word and Powerpoint
• Possess good interpersonal and communication skills
• Contract for a 1-Year period

Responsibilities：

• Prepare sales quotations and receive sales orders.
• Prepare delivery order, invoice and other relevant documents.
• Liaise with suppliers/customers on delivery and stocks inventory / entries.
• Provide support, including procedural documentation and relevant report.
• Install and configure computer hardware, software, systems, networks, printers and scanners.
• Assist and/ or guide client through a series of actions, to help setup systems or resolve issues.
• Establish good working relationships with customers and other professionals.
• Any ad-hoc assigned as instructed by manager.

Requirements:

• Positive attitude & independent.
• Experience and knowledge in office system furniture or commercial carpet or interior design.
• Good contacts with interior Designer & Architect.
• Possess good interpersonal skills.
• At least 1 year of working experience in the related field is required.
• Preferably Entry Level specialized in Sales – Corporate or equivalent.

Our client is a local company, one of the leading Environmental Services provider. They are looking for a IT Executive to assist their team for the next phase of their business. They are located in West.

Duties of IT Executive:

• Provide support for on-site and remote end-users to resolve IT-related issues, including hardware, software, and network troubleshooting on notebooks, desktops, and related peripherals.
• Conduct installations, system migrations, and problem-solving for various systems.
• Troubleshoot desktop-related issues effectively.
• Maintain and support servers, databases, and IT infrastructure, including performing configuration upgrades.

Requirements:

• Minimum 1 year IT back end support experience
• Minimum ITE/Diploma in Information Technology
• Comfortable to work in fast-paced environment

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

Email address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682
EA Reg. No. R24124884 (Tham Wei Sik)

• Manage and configure infrastructure systems and applications, including Active Directory Services, data centers, video conferencing, audio systems, telephony, server storage, backups, and more. Additionally, oversee network devices such as firewalls, routers, VPNs, internet proxies, wireless networks, desktops, mobile, and remote devices.
• Ensure automated system backups, successful execution of recovery and disaster recovery plans, and timely application of patches. Monitor system resource usage to optimize performance.
• Collaborate with external vendors to uphold Service Level Agreements (SLAs).
• Prepare and maintain technical documentation, including administration and user guides.
• Provide technical support for both local and overseas branch users across LAN and WAN environments, maintaining strict security standards.
• Identify and evaluate products, solutions, vendors, and suppliers to meet project requirements.
• Deliver Level 1 and Level 2 support while leading or contributing as a team member in various projects.

Requirements

• Diploma or Degree in Computer Science, Information Technology, or a related field; CCNA certification is an added advantage.
• At least one year of relevant work experience.
• Proficient in enterprise networking, including the implementation and support of WAN, LAN, and VPN optimization.
• Experienced in managing Microsoft Server 2012 and later versions, Microsoft 365, and Google Suite products and services.
• Knowledgeable in internet architecture designs such as TCP/IP, DNS, DHCP, Proxy, and Firewall configurations.
• Familiar with hardware including Alcatel PABX, FortiGate devices, Cisco equipment, and Unifi Wireless Access Point Controllers.
• Strong understanding of Cyber Risk and Cybersecurity principles; knowledge of PDPA is highly desirable.
• Experience with Veeam, VMware, and UNIX/Linux systems is a plus.
• Skills in API/Web Programming and Database Administration are considered an asset.

To apply, please visit www.gmprecruit.com and search for Job Reference:24986

To learn more about this opportunity, please contact Gia Grace at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to GMP Recruitment Services (S) Pte Ltd’s PDPA and e2i’s PDPA.

Job Description:

• Prepare proposal, and paperwork, such as quotation, sales order / purchase orders, and others
• Provide administrative support on sales related tasks, including system maintenance
• Assist in customer service (work with customers directly when necessary)
• Work with Procurement Team to obtain the best price and terms to close sales
• Coordinate with other stakeholders to ensure alignment of expectations and project completion within schedule.
• Monitor and report on project progress, performance and issues, and taking corrective actions as needed.
• Arrangement of delivery including DDP/Sample to customer.
• Manage phone calls and correspondence (e-mail, letters, packages etc.)
• Source & handle local orders and also orders that we do not have local office
• Provide artwork brief from sales to design team, follow up on artwork status
• Monitor and track sales orders from initiation to fulfilment, ensuring orders are processed promptly and accurately.

Requirements:

• Candidates should be willing to advance to a sales executive role if found suitable
• 1-2 years in Administrative Sales Support background
• Team Player and Detail Oriented
• Able to liaise with counterparts from China
• Able to prioritize and organize task
• Well versed in Microsoft Excel
• Diploma and above

Key Responsibilities

1. Incident Management

• Log all incidents (either via phone or email) into the Incident Management System and handle all incidents within the SLA.
• Follow through all the necessary escalation from L1 to L2 and/or 3rd Party, hardware vendor and also to the supervisor.
• Ensure all the information entered into the Incident Management System are accurate and complete to facilitate the generation of monthly report for Management review; else immediate rectification is to be done upon seeking supervisor approval.

2. Asset Management

• Ensure new PCs and IT peripherals deployed are in working conditions else rectification is to be done.
• Ensure the accuracy of the asset information, such as all are tagged and recorded into the asset database, accompanied by necessary form duly signed.
• Report any discrepancy of data to supervisor/ manager and perform the necessary rectification as per supervisor instruction.

3. Desktop Software / Patch Management

• Assist in the testing and rollout of the software/ patches to all PCs.
• Provide daily/ weekly/ monthly update on the progress to the supervisor.

4. Job Request

• Understand the user's requirement, provide recommendation and solution to the user within SLA.
• Provide an immediate update on the status of the request assigned.
• Provide on-site VIP Support to key appointments holders.
• Manage and ensure Desktop Teams does meet a minimum expectation support standard.
• Taking ownership and responsibility of queries, issues and problems assigned to EUC Team members
• Work with vendor support contact to resolve technical issues with the desktop environment or products principle.
• Escalate issues and involve experts or other ITD teams wherever required to resolve issues promptly.
• To identify the needs and requirements of the users and to try to coordinate and comply to meet asset management of client hardware and software.
• To manage, identify and handle issues that may arise and highlight them to relevant party/teams/management.
• Assisting in Condemning/Decommissioning of outdated assets and disposal
• Image Creation and Cloning (Acronis TrueImage) for Tech Refresh and daily BAU operations
• Was trained and learn how to setup an MDT Server (Microsoft Deployment Toolkit)
• Managing Daily IMAC Operations & Project IMAC, leading, scheduling and allocating resources for daily tasks required.
• Perform installation, setup, configuration, diagnostic, migration, upgrading and maintenance of Desktop PC/Laptops, OS, Application, software and related IT peripherals
• Provide support to end-users in troubleshooting and resolving of desktop PC and related IT Products such as Printers.

Requirements:

• Minimum 1 year of experience in IT/Desktop Support Engineer is preferred.
• Flexible to do 12-hours shift.

Interested applicants please send your resume to [email protected]

Venessa Goh Wee Ni
R24124686
Recruit Express Pte Ltd
EA License No: 99C4599
RCB No.: 199601303W

We regret that only shortlisted candidates will be contacted.

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

Automotive Group in Sin Ming requires IT Administrator

Assist in managing IT functions including hardware maintenance, software application upgrades, and system installations.

Provide hardware support for printers, monitors, Desktop PCs, Laptops, and smartphone devices, ensuring functionality across all platforms.

Perform hardware upgrades, data migration, and system setup as required.

Identify, investigate, and resolve user questions and problems related to IT systems.

Perform problem management by analysing frequently occurring incidents, identifying root causes, and implementing long-term solutions.

Troubleshoot issues related to network operations, desktop applications, and hardware failures, ensuring minimal downtime and disruption to business operations.

Maintain and up-keep the IT equipment inventory and ensure detailed documentation is updated in compliance with IT policies and procedures.

Manage hardware and software licensing to ensure compliance with licensing agreements and regulatory requirements.

Provide user management support across various systems, ensuring users have the correct access levels and permissions.

Provide day-to-day IT support for employees, addressing a range of technical issues related to software, hardware, and network services.

Job Requirements:

- Locals are encouraged to apply.

- Bachelor’s degree in Information Technology, Computer Science, or a related field.

- 1+ years of experience in IT administration or a similar role.

- Strong knowledge of hardware maintenance, software installations, and network management.

- Familiarity with troubleshooting desktop applications, network operations, and resolving hardware issues.

- Experience in managing and supporting IT environments including printers, PCs, Laptops, and smartphones.

- Excellent problem-solving skills and the ability to perform root cause analysis for frequently occurring incidents.

- Strong documentation and organizational skills for maintaining IT asset records and ensuring licensing compliance.

Working Hours:

Monday to Friday: 8:45 AM - 5:45 PM

Alternate Saturdays: 8:45 AM - 12:45 PM

5.25 days work week.

Job Benefits:

- Competitive salary

- Annual, Birthday and Marriage leave

- Dental Claim

- Daily lunch provided

- Health insurance upon confirmation

- Annual bonus (depending on performance)

- Staff rate for car rental and trading of cars

- A casual work environment and a fun-loving team

Why Join Us?

Engaging Team Culture: Be part of a team that supports and uplifts each other, where every member’s contribution is valued. We believe in working together to achieve common goals while celebrating our successes.

Casual Work Environment: Enjoy the flexibility of a dress code that is casual and encourages you to express your individual style. Our office design is modern and provides spaces for creativity, relaxation, and collaboration.

Fun-Loving Team: Participate in regular team-building activities, social events, and workshops that not only enhance your professional skills but also keep the team spirit alive and kicking.

Join us to advance your career in a workplace where you are encouraged to be yourself and have fun while doing it!

Our client is a well-established MNC, market leader in the IT industry. Due to their current expansion plan, they are looking for a Marketing Executive to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsibilities:

• Organize and manage marketing events/activities such as workshops, training sessions, conferences, and industry expos.
• Develop and maintain event budgets, ensuring costs are effectively controlled.
• Collaborate with external vendors and partners to coordinate event logistics and partnerships.
• Oversee administrative tasks related to marketing campaigns and produce regular performance reports.
• All other ad-hoc duties as assigned.

Requirements:

• Minimum Diploma in IT / Cybersecurity or other related field of studies.
• Minimum 2 years’ relevant experience.
• Proficient in Photoshop and Illustrator.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

We are hiring under Recruit Express headcount, and you will be deployed to:

Location: CBP & Tampines

Salary: $2800- $3200

Duration: 1-year contract Renewable

Working Hours: Normal Office Hours

Job Summary:

As a Desktop Engineer, you will be responsible for providing technical support and assistance to end-users within the organization. You will work closely with senior engineers to troubleshoot hardware and software issues, install and configure computer systems and applications, and ensure the smooth functioning of desktop environments. Additionally, you will help with IT projects and initiatives to improve overall system performance and user experience.

Key Responsibilities:

• Respond to and resolve help desk requests from end-users regarding hardware, software, and network issues.
• Troubleshoot and diagnose desktop, laptop, printer, and peripheral device problems.
• Provide technical assistance for operating systems, applications, and other software tools.

Hardware and Software Installation:

• Install, configure, and upgrade desktop hardware components such as hard drives, memory, and graphics cards.
• Install and configure operating systems, software applications, and updates.
• Set up and configure network printers and other peripherals.

System Maintenance and Monitoring:

• Perform routine maintenance tasks such as system updates, patches, and antivirus scans.
• Monitor system performance, identify issues, and implement solutions to ensure optimal performance and security.
• Manage user accounts, permissions, and access levels as per company policies.

Documentation and Reporting:

• Maintain accurate records of hardware inventory, software licenses, and configurations.
• Document technical procedures, troubleshooting steps, and solutions for knowledge sharing.
• Generate reports on system performance, incidents, and resolutions for management review.

Collaboration and Training:

• Collaborate with senior engineers and IT teams on projects and initiatives to improve IT infrastructure and services.
• Provide training and guidance to end-users on basic IT operations, software usage, and best practices.
• Stay updated with emerging technologies and industry trends to contribute to continuous improvement efforts.

Qualifications and Skills:

• Nitec / Diploma Information Technology, or related field (or equivalent work experience).
• 1-2 years working experience.
• Knowledge of desktop operating systems (Windows, macOS) and productivity software (Microsoft Office suite, etc.).
• Familiarity with hardware components (desktops, laptops, printers, peripherals) and troubleshooting techniques.
• Basic understanding of networking concepts (TCP/IP, DNS, DHCP) and protocols.

Interested applicants, please Email,

Fabian Ling Tuong Liing

Email Address: [email protected]

Outsourcing Team

Recruit Express Pte Ltd

EA Licence No: 99C4599

We regret that only shortlisted candidates will be contacted.

Responsibilities

• Support and maintain organization’s computer systems, desktops, and peripherals.
• Perform end user supports.
• Install and maintain IT equipment and software.
• Troubleshoot hardware and software issues.
• Generating MIS reports
• Strong problem-solving and troubleshooting skills.
• Strong communication and customer service skills.
• Ability to work independently as well as in a team environment.
• Flexibility to work outside of normal business hours, if required.

Job Specification

• 1 - 2 years of experience in desktop support, maintenance, and basic infrastructure/network troubleshooting.
• Those who have strong technical knowledge of desktop operating systems, desktop applications, and IT hardware but without the working experiences are welcome to apply.
• Perform onsite and remote troubleshooting to resolve end users’ issues.
• Ask questions to pinpoint problem.
• Setup workstations for new employees.
• New user account creation.
• Setup and provide support for Microsoft Outlook on Users’ workstations.
• Assist in IT report generation.
• Purchase of IT equipment, including getting the quotations.
• Maintain IT asset inventory documents.

Yee Jie Ling Jaslin | EA Reg. no.: R1440114

RS Recruitment Agency LLP | EA Licence no.: 17C8809

Great opportunity at Japanese shipping company as Vessel IT role!

Welcome for Fresh Graduate!

Job description ;

- To liaise with the different ICT Internal and external providers/vendors for the technical management support

- Proactively attending to resolve vessel's IT operational issues, as well as contributing and sharing your technical expertise on broader vessel IT projects

- Ensuring that vessel IT equipment and services and satelite communications are stable and available in accordance with business continuity.

- Providing excellent IT support and quality of service to all vessels.

- With the guidance of the Fleet IT manager, overseeing the completion of through assesments of in-scope systems, applications, and processes to establish cybersecurity risks and control gaps

- Proactive and open communication with the Fleet IT manager in the implementation of updated cybersecurity methods and policies

- Installing, testing, Mmaintainning and provideing support for all on-board hardware and applications

- Building and maintainning the databases for the fleet, ensuring that all relevant documentation and system logs are updated and remain current in content

Requirement ;

- Degree holder, Computer Science/Engineering, Electrical or Electronics and Communication Engineering Degree or equivalent

- Experience and successful track record in vessel IT support and infrastructure, delivery , within a global shipping company.

dealing with a broad set of activities within a fast-paced environment, whilst managing pressure well.

- Advance Networking skills and working knowledge with firewall and managed switch configuration.

- Experience in Windows Server Administration, VMARE and Virtualization implementation.

- Practical experience and working knowledge of vessel IT application management, database management, cybersecurity practices, incident management, and (VSAT, L-Band, LEO) satelite communication equipment.

- Logical thinker with a strong analytical background and good attention to detail while having strong focus on delivering quality and meeting deadlines.

- Excellent problem-solving skill together with the ability to support decisions with sound reasoning and judgment.

- Clear, Precise, and confident in verbal and written communication to support credibility and position of expertise flexibility to work prolonged hours and travel as necessary.

Responsibilities

This is a 12-month fixed contract, working within the Global Technology Services (GTS) Chief Operating Officer (COO) team, responsible for:

• Coordinating activities and processes required for effective day to day organization of IT Infrastructure assets and contracts management.
• Resource management, e.g., onboarding/offboarding/contract extension and headcount tracking and reporting including Project & Portfolio Management and reporting.

Asset Management:

• Develop and maintain frameworks and end to end process/engagement model for on-boarding IT Assets in region (reconciling with financial books).
• Assist with governance of asset inventory including stock take and checks.
• Periodic internal quality assurance assessment across IT Asset portfolio, highlighting any potential gaps, defining remediation plan and ensuring continued adherence to Group IT Asset Management standards.

Contract Management:

• Ensure all contracts are registered in Sourcing Hub and aligned to Marley Asset Inventory.
• Ensure adherence of contracts and sourcing requirements of existing vendor services.
• Escalate appropriately to ensure Department Accountable Ex-Co are informed and necessary remediation implemented.
• Assist with designing process to streamline / and maintain an accurate Business as Usual contracts management schedule.

Business Management / Project Management Office (PMO):

• Publish report of Change The Bank/ Run The Bank consumption from Pyramid and follow-ups
• Maintain resource management plan.
• Assist with producing Total Cost of Ownership reporting (on Apptio).
• Work with Procurement and Expense team on follow ups and maintain governance.

Profile required

Academic Background and Certifications, Experience:

• University degree in Computer Science, Computer Engineering or equivalent
• Passionate and curious about technology and problem-solving attitude
• Fluency in English and confident communicator
• Well-organized, self-motivated, enthusiastic, growth mindset

Behavioral Skills:

• Client - Client focus: I put long term relationship with our clients at the center of my actions, whatever my position
• Team Spirit - Synergies: I make cooperation with colleagues in and outside my team a priority
• Innovation - Technology: I adopt new technologies in the solutions and projects I work on
• Commitment - Sustainability: I strive to develop my skills and knowledge

• Handle customer inquiries and technical issues via phone, email, chat, or ticketing system to provide quick and polite assistance.
• Solve technical problems reported by customers or users using troubleshooting skills for software, hardware, or network issues.
• Work with development and product teams to resolve complex issues and keep stakeholders updated.
• Meet SLAs for response times and resolutions, ensuring requests are handled on time.

Requirements:

• Diploma in Cyber Security or equivalent.
• At least 2 years of relevant working experience.
• Good knowledge of computer systems, networks, troubleshooting, and key protocols like TCP/IP and DNS.
• Comfortable to work 24x7 standby shifts.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Job Responsibilities:

SAP Support

• Provide Level 1 and 2 support for any SAP operational issues.
• Participate in SAP project activities as required by users.
• Collaborate with cross-functional teams, vendors, and business partners to ensure successful implementation.
• Research and explore new application technologies, functionalities, and their availability.
• Coordinate and support User Acceptance Testing (UAT) with business users.
• Support the implementation and post-implementation of new SAP requests.
• Provide training to users, using available training materials and UAT documents, to build user capacity and knowledge.

ERP Existing Application Redevelopment and New Application Development

• Participate, coordinate, and support the implementation and post-implementation of new requests for existing application redevelopment and new application developments.
• Assist in defining test cases and scenarios based on project requirements.
• Work with vendors and the IT team to ensure thorough testing of products, ensuring they meet specified criteria.
• Coordinate and support UAT with business users.
• Create detailed requirement documentation if necessary.
• Provide user training as needed, utilizing available training materials and UAT documents.

ERP System Integration Projects

• Coordinate and support UAT with business users.
• Create detailed requirement documentation as needed.
• Provide user training using available training materials and UAT documents.

Special ERP System Projects

• Identify opportunities for adopting new tools, methodologies, and best practices to enhance IT, SAP, and BI capabilities.
• Identify optimization opportunities, recommend process changes, workflow modifications, and automation solutions to improve efficiency and productivity.
• Participate in discussions and workshops to drive continuous improvement initiatives.
• Support the implementation and post-implementation of new applications.
• Assist in defining test cases and scenarios based on project requirements, and work with vendors or IT teams to ensure the product is thoroughly tested and meets specified criteria.
• Coordinate and support UAT with business users.
• Create detailed requirement documentation when necessary.
• Provide user training as needed, using available training materials and UAT documents.

Other Responsibilities

• Ensure compliance with company environmental practices.
• Perform any other tasks as assigned.

Requirements:

• Proficient in requirement gathering techniques, documentation, and modeling tools.
• Ability to create clear, concise documentation.
• Familiarity with software development life cycle (SDLC) methodologies.
• Ability to work effectively in cross-functional teams.
• Preferred candidates with experience in ERP systems or the manufacturing industry.
• Strong computer skills, particularly in MS Office (Excel).
• SAP Functional Module certification is a plus.
• Knowledge of Agile methodologies is an advantage.
• Understanding of business process modeling and improvement methodologies.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).
Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Nyon Hock Sen
EA Personnel Reg No: R24124070

• Engage in daily sales tasks, such as cold calling, scheduling client meetings, creating presentation materials and proposals, and delivering presentations to potential clients.
• Formulate and implement strategies by evaluating current market trends and customer needs.
• Identify new leads and generate sales opportunities to increase revenue and meet sales targets.
• Work closely with partners and internal teams to provide pricing information and technical support to customers.
• Ensure the accuracy of sales reports for proper documentation and management review.
• Carry out pre-ITQ and RFQ activities, including tender preparation, bidding, and negotiations to finalize deals.
• Cultivate strong relationships with both new and existing customers, aiming for long-term partnerships.
• Stay informed about product developments and market trends by attending training sessions and keeping up with industry updates.

Requirements

• Prefarable 1 - 2 years experience in B2B IT sales.
• Diploma / Degree holder in related field.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

EA License No: 20C0270

EA Personnel No: R22110981

EA Personnel Name: Law Mei Fong

Job Location : MBFC

Industry : Legal/Law

Role purpose:

The on-site analyst role is to ensure the proper functioning of personal computing and office technology so that end users can most efficiently and effectively accomplish business tasks. This includes receiving, prioritizing, documenting, and actively resolving customer requests and escalations from the Global Service Desk. Problem resolution will involve the use of incident management tools, as well as hands-on support at the on-site level.

Responsibilities:

· Perform hands-on fixes, including installing and upgrading software, installing hardware, managing mobile devices, implementing file backups, and configuring applications.

· Owns and drives issues to resolution including escalation to specialized resources within the broader IT organization. Remains engaged on issues until resolution.

· Provide Tier 2 technical support for client facilities such as video conferencing and audio conferencing services.

· Lead, coordinate and participate in improvements as they relate to the on-site IT environment.

· Serves as an advocate for the organization’s information security management system. Assists customers to work efficiently within the ISMS framework.

· Test fixes to ensure problems have been adequately resolved.

· Perform post-resolution follow-ups to customer requests.

· Evaluate documented resolutions and analyse trends for ways to prevent future problems.

· Field incoming requests from customers via both telephone and e-mail in a courteous manner.

· Build rapport with customers.

· Perform preventative maintenance, including checking and cleaning of workstations, printers, and peripherals.

· Prioritise and escalate problems (when required).

· Record, track, and document problem-solving processes, including all successful and unsuccessful decisions made, and actions taken, through to final resolution.

· Apply diagnostic utilities to aid in troubleshooting. Access software updates, drivers, knowledge bases, and frequently asked questions resources on the Internet to aid in problem resolution.

· Understands the essential responsibilities of the position and works to continuously to build and improve the skills necessary to be proficient in the role.

· Serves as a back up to the IT Support Technician as appropriate.

· Serves as lead Audio Visual SME for live meetings and events held onsite or at remote locations as requested.

· Supports operates and maintains AV equipment for live meetings and events.

· Provides support and demonstrates expert knowledge for online webinar tools and applications.

· Acts as backup trainer when requested.

Qualifications/Experience:

· Experience in the field of computer science, information sciences, or related field for 3 to 5 years.

· Microsoft MCP desired or other appropriate certification.

· Strong knowledge of computer hardware, including Dell workstations and laptops.

· Experience with Microsoft Windows.

· Extensive application support experience with Microsoft Office.

· Proven track record of working under Service Level Agreements and a Service Desk framework.

· Experience working in a team-oriented, collaborative environment.

Key Performance Areas:

· Effective communication with Managers and IT staff.

· Provide high quality customer service to all staff.

· Responsiveness and reliability for driving issues to resolution.

· End user satisfaction with the outcome and the manner in which it was delivered.

Knowledge and Skills:

· Strong understanding of the organisation’s goals and objectives.

· Deep understanding of how the various work groups in the organization use technology in their day-to-day work.

· Exceptional written and oral communication skills.

· Exceptional interpersonal skills, with a focus on listening and asking probing questions as appropriate.

· Strong documentation skills.

· Ability to conduct research into a wide range of computing issues as required.

· Ability to absorb and retain information quickly.

· Ability to present ideas in user-friendly language to non-technical staff and end users.

· Keen attention to detail.

· Proven analytical and problem-solving abilities.

· Ability to effectively prioritise and execute tasks in a high-pressure environment.

· Exceptional customer service orientation.

· Ability to represent and advocate for both the policies and procedures of the IT organization the end users’ perspective.

Personal Attributes:

· Consistently demonstrates a positive attitude and approach.

· Demonstrates enthusiasm and dedication.

· Consistently displays initiative by proactively providing solutions and driving long term objectives toward completion.

· Demonstrates empathy and focuses on the needs of internal and external clients/contacts where relevant.

· Focuses on what can be done. When a problem exists, suggest a solution.

· Builds relationships with stakeholders.

· Maintains a courteous and professional manner in all dealings.